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Showing episodes and shows of
Carol Spieckerman
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Spieckerman Speaks Retail
Retail Heat Map: Target’s Travails, Temu and Shein Spiral, Liverpool Liberates Nordstrom, and the Prime Day Delay
Carol's back with another Retail Heat Map episode, connecting the dots between seemingly random retail headlines to reveal the bigger patterns reshaping retail. From Target's operational disasters and identity crisis to Netflix's ambitious physical retail gambit to Temu and Shein’s spiral to Mexico's cross-border rescue mission, these aren't isolated stories – they're collision points where old retail strategies are meeting new market realities. Drawing from her recent media commentary and expert analysis, Carol reveals three major shifts happening right now: The identity crisis hitting some of retail’s biggest players, massive shifts in consumer behavior that nobody saw com...
2025-07-29
19 min
Spieckerman Speaks Retail
Retail Heat Map: Triple Threat Edition
Carol launches her new Retail Heat Map series by diving into the triple threat that's hitting retailers from all sides right now. From Walmart's workforce disruptions to Amazon's grocery struggles, these aren't just random headlines – they're early warning signals of how external forces are reshaping retail faster than most companies can adapt.Drawing from her recent media commentary across outlets from MarketWatch to the Daily Mail, Carol connects the dots between seemingly unrelated retail challenges to reveal the bigger patterns retail watchers need to understand now. From the Supreme Court's ruling forcing mass retail layoffs to the se...
2025-07-01
18 min
Spieckerman Speaks Retail
When Bots Don't Buy Your Hype: The Platform-Killing Disruption Retailers Didn't See Coming
Carol dives deep into the retail disruption that's hiding in plain sight – and why retailers and brands might be seriously underestimating its impact. While most retailers are treating AI shopping agents like just another optimization challenge, Carol's here with a reality check – this isn't about tweaking your marketing messages. It's about attempting to tame AI agents that couldn't care less about your beautiful product photography, emotional brand storytelling, or those conversion funnels you spent months perfecting.These retailer and brand-agnostic bots can dart in and out of carefully constructed platforms, completely unimpressed by all that stickiness retailers have...
2025-06-02
14 min
RETHINK RETAIL
AI-First Retail: The Strategy for Long-Term Success
AI is no longer a “nice to have” — it’s a business imperative. In this episode of the RETHINK Retail Podcast, we’re joined by PwC’s Alison Furman and Remzi Ural to explore how AI is transforming customer experience, operations, and revenue growth in retail. From strategy shifts to scaling adoption, learn what retailers need to succeed in 2025 and beyond. 🎙️ Hosted by Carol Spieckerman, President, Spieckerman Retail 👥 Guests: Alison Furman, US Consumer Markets Industry Leader, PwC + Remzi Ural, Principal, PwC 🔍 Key Topics: - AI as a core business strategy - Scaling through structure: stand-up, expand, integrate - Moving from imitation to augmentati...
2025-04-16
30 min
RETHINK RETAIL
Retail Therapy: NRF 2025 Edition
NRF 2025 brought bold predictions, cutting-edge innovations, and game-changing discussions—but what really matters for retailers in the year ahead? In this episode of Retail Therapy, Retail Cloud Alliance host Andrew Smith sits down with Brandon Rael of Kyndryl, Carol Spieckerman of Spieckerman Retail, and Guy Courtin of Tecsys to unpack the biggest themes from Retail’s Big Show, including: The rise of AI-driven personalization and the role of store associates Why retailers are taking a more cautious, pragmatic approach to new tech How supply chain innovation is being overlooked—and why that’s a mistake The real impact of digital transfor...
2025-01-31
43 min
Spieckerman Speaks Retail
NRF 2025: Decoding Signals Beyond the AI Echo Chamber
Sure, everyone was buzzing about AI at NRF 2025 – but what if that's not actually the biggest story from retail's marquee event? In this episode, Carol Spieckerman dives into the fascinating undercurrents that were easy to miss as the AI buzz grew louder. Get ready for some surprising revelations about what's really keeping retail executives up at night. Through both main-stage presentations and those always-revealing hallway conversations, Carol uncovered something unexpected: retail's biggest names are quietly revolutionizing their approaches in ways that no one saw coming. We're talking about major retailers completely flipping the script on strategies that see...
2025-01-28
19 min
RETHINK RETAIL
Retail Therapy: A Reflection of 2024
In this special episode of Retail Therapy, host Andrew Smith is joined by retail experts Carol Spieckerman, Liza Amlani, and Trevor Sumner to reflect on the key trends and innovations that shaped the retail industry in 2024. They explore how AI-driven personalization, omnichannel strategies, and interconnected retail networks have redefined the landscape. Tune in for expert reflections on this year’s biggest lessons and gain insights on what these changes mean for 2025 and beyond!
2024-12-18
35 min
Spieckerman Speaks Retail
The Full Funnel Effect: In-Store Media Gets a Glow-up
Retail media networks are still on fire, but most retailers are just scratching the surface when it comes to tapping in-store opportunities. In this episode, Cole Johnson, founder and CEO of The Looma Project, reveals why the next five years will be a land grab for in-store retail media. As inflation and tight margins put on the squeeze, savvy retailers are modernizing their store environments while tapping into lucrative new revenue streams.Cole breaks down the "three CXs" that have kept some retailers on the sidelines: customer experience concerns, CapEx requirements, and operational complexity. The good news...
2024-11-12
23 min
Spieckerman Speaks Retail
Consumer Primacy and the Work Shop Shift: A Conversation with Joe Brady
In this episode of Spieckerman Speaks Retail, Carol Spieckerman sits down with Joe Brady, commercial real estate guru and author of "Work. Shop. The Consumer-Driven Transformation of Commercial Real Estate." Joe unpacks how the concepts of "work" and "shop" have shape-shifted from nouns to verbs, driven by technology and changing consumer behaviors. From the rise of omnichannel retail to the tectonic shifts in work culture post-pandemic, Joe offers a fresh perspective on how these and other transformations are reshaping our physical spaces, leadership styles, and business processes.Joe and Carol dive into the realities of c...
2024-10-22
36 min
RETHINK RETAIL
Retail Therapy: Innovation in Grocery Retail
In this episode of Retail Therapy, host Andrew Smith of ThinkUncommon welcomes retail experts Brandon Rael (Kyndryl) and Carol Spieckerman to discuss the ever-evolving landscape of grocery retail. From AI-driven innovations to the rise of private labels and sustainability initiatives, we dive into the trends driving change in the grocery industry. Join us as we explore how VusionGroup, Icertis, and Logicbroker are transforming grocery shopping through cutting-edge technology and unified commerce strategies.
2024-09-27
44 min
Spieckerman Speaks Retail
Seamless, Shoppable, and Swift: Eitan Koter’s New Rules of Video Commerce
In this episode of Spieckerman Speaks Retail, Carol Spieckerman explores the convergence of commerce and media with Eitan Koter, Co-CEO of Vimmi. Eitan shares Vimmi’s journey from a media and entertainment technology provider to a leading video commerce platform.The conversation delves into Vimmi's sales acceleration platform, which seamlessly integrates shoppable video across multiple channels, from diverse social media platforms to brick-and-mortar stores.Carol and Eitan discuss why multi-platform video is a must-have in modern retail marketing and how the "TikTok-ification" of content has transformed best practices. Eitan will have you rethinking your approach to...
2024-08-06
42 min
Mastering eCommerce Marketing
86. Future of Retail: Carol Spieckerman's Expert Take
https://youtu.be/QrX7AdhN6FsHello listeners and thank you for tuning in to eCom Pulse! Our host Eitan Koter sat with Carol Spieckerman, President of Spieckerman Retail, an advisor to a diverse range of retail stakeholders in the B2B space.Carol is renowned for her expertise in accelerating thought leadership and business development through her unique five-point methodology, impactful workshops, and insightful masterclasses.In this episode, Carol shares her career journey from her early days traveling across Texas and Oklahoma, working with specialty stores, to becoming a sought-after advisor for...
2024-07-11
37 min
Spieckerman Speaks Retail
Full Path Analysis: Decoding Shopper Behavior Beyond Footfall
In this episode of Spieckerman Speaks Retail, host Carol Spieckerman sits down with Joe Shasteen, global manager of advanced analytics at RetailNext, to discuss the latest trends in retail analytics and in-store technology. RetailNext is a pioneer in bringing e-commerce-level analytics to brick-and-mortar stores, helping retailers optimize their physical spaces and enhance the customer experience.Joe introduces RetailNext's concept of "full path analysis," which provides detailed insights into customer behavior throughout the store. Using strategically placed sensors, retailers can track customer movements, dwell times, and engagement with displays, fixtures, and other store elements. The data collected from...
2024-07-01
31 min
Spieckerman Speaks Retail
Are you Ready for Unready? It’s Launch and Learn Time!
The old days of retailers quietly testing new tech offstage are a relic of the past. Welcome to the launch and learn era, where retailers are ditching the warm-up act and releasing tech straight into consumer environments before the kinks are worked out. It's a gutsy game of moving fast and iterating even faster based on real-time shopper feedback. This high-risk, high-reward strategy aims to keep retailers innovating at a rapid pace, but it isn’t without potential pitfalls.Carol dives into this new frontier, unpacking how major retailers like Best Buy, Walmart, and Amazon are unleashing sh...
2024-05-22
13 min
RETHINK RETAIL
Jeff Yurcisin, CEO of Grove Collaborative
In this RETHINK Retail Podcast episode, host Carol Spieckerman, RETHINK Retail's recognized Top Retail Expert, sits down with Jeff Yurcisin, CEO of Grove Collaborative, to delve into the company's innovative approach to blending sustainability with profitability. Discover Grove Collaborative's commitment to creating high-performance, planet-first products and learn why prioritizing sustainability and customer trust is essential for future growth. This conversation offers invaluable insights for anyone looking to implement sustainable retail strategies effectively. Jeff Yurcisin shares, "We are relentlessly creating and curating high-performance planet-first products for the people who are paying attention." Tune in for a compelling discussion on the future...
2024-03-27
39 min
Spieckerman Speaks Retail
Owning Your Data Assets and the Art of Noodling Around: New Technologies Mean New Priorities
Navigating the flood of new technology rushing into retail isn’t for the faint of heart. As promising as the possibilities are, deciding where to go first and how far will be a constant conundrum for retailers and brands.Carol’s guest, Chris Corbin, is VP and BI and Analytics Practice Leader for Sophelle, a boutique consulting firm that navigates the complexities of technology selection, implementation, and optimization for retailers and brands. Prior to his role at Sophelle, Chris led technology and data transformations for diverse retail companies including J. Jill, Alex and Ani, and Christmas Tree Shop...
2024-03-26
26 min
Spieckerman Speaks Retail
Unlocking the Power of Payments Media Networks in Retail: A Conversation with SnippMedia’s Tom Burgess
The retail media juggernaut is showing no signs of slowing down as retailers seize the opportunity to monetize first-party consumer data. Payments media networks (PMNs) are emerging as the next frontier, extending the reach of CPG advertising while revolutionizing the loyalty landscape.From empowering CPG brands to connect with millions of banking customers to providing loyalty benefits for shoppers and top-of-wallet status for banks, PMNs are reshaping the retail advertising ecosystem in profound ways. As president of SnippMedia, Tom Burgess is leveraging his years of digital advertising and loyalty experience to ignite exciting new opportunities in the...
2024-03-19
28 min
Spieckerman Speaks Retail
Calling Mrs. Maisel! Retail Clienteling is Cutting Edge (Again)
Clienteling has evolved from a cumbersome, manual hustle reserved for high-end brands into an accessible, scalable retail tactic. To take full advantage, retailers need to let go of old ways of thinking about store productivity and the crucial new roles store associates play. Carol’s guest, Casey Drake, is the VP of Sales for Endear, a retail CRM and clienteling platform that hits the sweet spot where high tech drives high touch experiences. Casey is a self-described “sales and customer service nerd” who brings a fresh and timely perspective on the future of customer engagement. This epi...
2024-02-27
29 min
Spieckerman Speaks Retail
Brian Librach Plots the Route. The Retail Leader’s Roadmap
Retailers and brands are swinging attention back to brick-and-mortar and investing in employee training, development, and perks to stay competitive. Despite these efforts, many organizations still don’t have the bandwidth to fully optimize worker productivity and performance. Others have attempted to cost-cut their way to profitability, leaving retail workers on the lurch. Brian Librach is a passionate advocate for empowering future retail leaders to seize control of their careers and reach their full potential. His upcoming book, “The Retail Leader’s Roadmap,” slated for release next month, is brimming with tips and tools designed to help the next...
2024-02-20
27 min
Spieckerman Speaks Retail
"People Before Things." Putting the Human Back in Human Resources
Retailers are diversifying into new channels, business models, and touchpoints and in-store experience is taking center stage once again. In this environment, human resources emerges as a new frontier. Previously siloed and unsung, HR professionals are now poised to be at the forefront of retail transformation, defining the new ways of working that will drive retail forward.Roz Johnson’s role as SVP and chief people officer for Build-A-Bear Workshop represents the culmination of a career spent listening and encouraging people to be their best for recognized retailers including American Eagle and Gap. Her years of store-level ex...
2023-11-28
25 min
Spieckerman Speaks Retail
Authentic Equity, Diversity, and Inclusion: Amplifying the Differences that Make a Difference
Retailers and brands know that attracting a diverse workforce and consumer base is critical to their future. Yet, casting a wider net without phoning it in has never been more challenging. As chief consulting officer and executive producer for The Equity Project, Monica Williams is a powerful voice and a true thought leader in the equity, diversity, and inclusion (EDI) space. Throughout her career, she has spearheaded assessment, strategic planning, and implementation projects that drive equitable outcomes and quantifiable results. She is passionate about creating a culture of equity and inclusion within workplaces and communities through leadership, a...
2023-11-07
29 min
Spieckerman Speaks Retail
Suiting up for Success: Sharp Strategies for Slaying D2C with Diana Ganz
Sales in discretionary categories are soft, the hype surrounding direct-to-consumer brands is dulling, and achieving E-commerce profitability remains elusive. Against this backdrop, SuitShop emerges as a triple threat. SuitShop is a thriving direct-to-consumer, E-commerce company specializing in discretionary goods that people aren’t used to buying. Co-founder Diana Ganz is a fervent advocate for delivering exceptional customer experiences and personally ensuring results that defy industry standards. In this episode, Diana shares insights into how she and her partner have broken through barriers and cracked codes on some of the toughest challenges facing digital-forward brands today.Epi...
2023-10-24
37 min
Spieckerman Speaks Retail
Comparing Walmart and Target No Longer Makes Sense (But I’m Doing It Anyway)
The one-two punch of Q2 earnings reports from Walmart and Target is always a harbinger of retail’s health as Halloween, Thanksgiving, and the make-or-break holiday season loom. Yet the daylight between these power players keeps getting brighter. Direct comparisons between Walmart and Target do a disservice to both as their priorities, capabilities, and business models diverge. Carol Spieckerman teases out uncommon takeaways from this second-quarter double feature, highlighting the growing differences that now set Walmart and Target apart.Episode highlights:· How Walmart’s diversification slays retail setbacks.· Why product sales will take a...
2023-08-29
16 min
Spieckerman Speaks Retail
Digital Defrags Are Saving Retailers’ Assets
The digitization of stores, the rise of retail media, and retail theft prevention all share a common trait: rapid evolution from disjointed, scrappy efforts into unified opportunities that boost retailers' bottom lines. Now, a surge of innovative solutions is emerging, promising to consolidate complex opportunities and standardize approaches to challenging problems. A new era of retail defragmentation is underway.Carol Spieckerman connects three trending topics that highlight the escalating advantages unification will bring to retail. Episode highlights:· Why third-party solution providers are heading for a heyday.· How embracing complexity is maximiz...
2023-07-25
12 min
A SEAT at THE TABLE: Conversations with Today's Top Industry Leaders
How Retail is Finding New Hidden Opportunities to Drive Revenue
Retailers are facing an uncertain market that has left even the most confident a bit unsure as to what might be coming next.Supply chains are back to normal, but now it’s the consumer that has changed. Somehow, the behavior we expected to see is being replaced by a new attitude. This has left many brands and retailers scrambling to figure out whether this is a short term aberration - or a longer term market shift.To answer this question I reached out to Carol Spieckerman, a top retail influencer and thought lead...
2023-07-23
37 min
Spieckerman Speaks Retail
Turning up the Volume: Criteo and Brandcrush on Amplifying Retail Media’s Next Act
Big money. Massive margins. Exponential reach. It’s no wonder retail media has emerged as retailers’ top platform monetization play. Opportunities will hit new heights as in-store digitization accelerates and new touchpoints are energized. Brandcrush CEO, Teresa Aprile returns to the show joined by Criteo’s general manager of global enterprise, Sherry Smith, to share exciting updates on retail media’s next revolution as the companies join forces. Join Carol and this dynamic duo as they explore the powerful possibilities that will be unleashed as new in-store, out-of-store, and online assets are activated.Highlights from the interview:· ...
2023-06-13
31 min
The RetailWire Podcast
May 2023 Recap: Organized Crime, Generative AI & Customer Service, Tipping Tick-Offs, and Not-So-Gucci TikToks
Welcome to The RetailWire Podcast, where we dive into the fascinating world of the retail industry! In this episode, our host Brian Crum introduces our esteemed guests and members of the BRAINTRUST by RetailWire: DeAnn Campbell, Phil Chang, and Carol Spieckerman. After some friendly banter about their weekend plans, they give us a sneak peek into the exciting topics we'll be exploring in upcoming episodes.The discussion begins with an exploration of organized crime in the retail world. The panel debates whether a new approach is needed to combat this issue, with differing perspectives on punishing perpetrators...
2023-06-08
53 min
Spieckerman Speaks Retail
When Will the Category-Killing Carnage End?
A new breed of retail chain emerged in the 80s that spelled a last hurrah for brick & mortar before the digital floodgates opened in the 90s. Bigger than a specialty store yet smaller than a supercenter, category killers offered every size, style, and color imaginable, all in one place, and at nice prices. Suburban expansion, supply chain leaps, and global communications advances added momentum. Then came Amazon and its wake of digital competitors, slaying niches without mercy. A recent wave of retail bankruptcies attests to how lack of diversification has become a deadly trap. Category killing was a great...
2023-06-05
10 min
The RetailWire Podcast
Ep 1: Meeting Retail's Demands: Tech Trends, Customer Experience, and More with Carol Spieckerman
Don't miss out on the pulse of the retail world – subscribe to our newsletter now and stay ahead of the curve https://retailwire.com/subscribe/In our very first episode, our host Brian Crum is joined by guest Carol Spieckerman, a member of the BRAINTRUST by RetailWire, as they discuss the latest topics related to customer experience and perception.Retailers are facing challenges in meeting the demands of customers who want both automation and one-on-one interaction. We discuss how certain technologies can be perceived as ageist or discriminatory towards certain generations, but providing op...
2023-05-03
32 min
Spieckerman Speaks Retail
April Retail Heat Map and Clickbait Clap-Back
Walmart’s Windy City wind-down and portfolio purges, Bed Bath & Beyond going bust, retail returns resets, “free” shipping surges…It’s been a newsy couple of weeks in retail to say the least! In this lightning-round episode, Carol claps back at the clickbait and sets the record straight on retail’s buzziest stories. You’ll learn:· How retailers’ latest returns schemes might (finally) make the math work.· Why shipping perks are a gateway drug for diversified retailers.· How crime is crashing retailers’ big city dreams· Why category killing has gone from brilliant to brutal.
2023-04-25
13 min
RETHINK RETAIL
John Merris, CEO of Solo Brands
In this episode of the RETHINK Retail Podcast, guest host and Top Retail Influencer Carol Spieckerman sits down with John Merris, CEO of Solo Brands. As the CEO of Solo Brands, John leads a leading DTC company with a rapidly growing portfolio of lifestyle brands. These brands include Solo Stove, Oru Kayak, Chubbies, and ISLE. By creating the next generation of DTC brands, Solo Brands is focused on helping customers create good moments and lasting memories. Listen in now as Carol and John discuss creating more personalized shopping experiences, establishing direct relationships with customers, plus Solo Brands' future business plans. ...
2023-03-31
27 min
Spieckerman Speaks Retail
It’s Time for Malls to Engage in the E-commerce Economy
Malls are by no means dead, but they have been largely excluded from the e-commerce economy. Mall tenants have traditionally owned direct consumer connections that translate into digital relationships. All of that is set to change as mall owners awaken to the potential to take ownership of the physical and digital experiences that consumers crave. As CEO of Placewise, Peter Tonstad is on a mission to unlock the power of malls to monetize beyond the square foot and forge long-lasting digital relationships with shoppers. In this episode, Carol and Peter discuss what it takes for malls to b...
2023-03-21
31 min
Spieckerman Speaks Retail
2023 Will be the Year of the Store
After years of investing in digital and E-commerce capabilities, retailers and brands are swinging attention back to their bricks. A wave of innovation and diversification is set to crest in 2023 and stores will be hubs for much of the action. In this episode, Carol Spieckerman outlines the new motivations and models that will propel the year of the store forward. In this episode you’ll learn:· Why store growth isn’t the main story (yet still in the mix)· How the wholesale heyday will drive direct-to-consumer· Why Amazon hasn’t redefined conveni...
2023-01-22
14 min
RETHINK RETAIL
Tom Nolan | CEO Of Kendra Scott
In this episode, guest host Carol Spieckerman sits down with Tom Nolan, CEO of Kendra Scott, the billion-dollar fashion and lifestyle brand launched by namesake designer and former CEO Kendra Scott, who continues to lead the brand’s design, customer experience and philanthropic efforts. Prior to joining Kendra Scott, Tom held senior roles at Ralph Lauren, Conde Nast and as the Founder and CEO of Prospect Brands. During his conversation with Carol, Tom shares his continued vision for the brand and how Kendra Scott is preparing for the future, as well as how the company navigated around past supply chain an...
2022-12-12
28 min
Spieckerman Speaks Retail
Retail Holiday Heat Map: Black Friday, Cyber Monday, Gift Shifts, Shrinkage Surprises, Small Biz Benefits
Tis the season when retail watchers around the globe read the tea leaves to divine how the 2022 retail home stretch will play out. In this lightning round episode, Carol connects the dots across a dizzying array of holiday hot topics, inspired by her latest media and content contributions. In this episode you’ll learn:· Why promotional “events” are misleading· New headwinds undermining holiday predictions· Why small businesses are sitting pretty· Why must-have gifts aren’t worth the chaos Articles and appearances mentioned in this episode:CGTN interview...
2022-12-06
10 min
ReThink Productivity Podcast
Retail Trajectories
Send us a textCarol Spieckerman President of Spieckerman Retail joins Simon to discuss her Retail TrajectoriesThey cover:Buy, build or bridge?Diversify or dieMad for adsFrenemyListen to Carol's Podcast here...Spieckerman Speaks Retail Podcast #theproductivityexpertsRegister for the 2025 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn
2022-11-20
28 min
Spieckerman Speaks Retail
Retail Globetrotting Rundown
Carol catches up with Nick Harbaugh, otherwise known as the Retail Nomad, as he wraps up his 2022 global retail tour. Combining his love of travel with an endless curiosity about retail, Nick will have visited five continents, 18 countries, and 35 retail malls by the end of the year. He shares first-hand accounts of challenges and opportunities that are emerging around the globe, where he goes for inspiration, and a snapshot of his 2023 itinerary.Highlights from the interview:· Which markets are emerging as innovation (and automation) hot spots· How the pandemic accelerated in-store digitization· ...
2022-11-15
19 min
Spieckerman Speaks Retail
Crushing the Retail Media Opportunity (It’s Just Getting Started)
Retailers have gone positively mad for ads, and it’s no wonder. Despite the wildly different takes on its potential, everyone agrees retail media is a multi-billion-dollar opportunity and a powerful hedge against inflation and other margin-killers. No two retailers are taking the same approach, yet they are united by a mission to monetize consumer data and turn brands into paying customers. As CEO of Brandcrush, Teresa Aprile is on a mission to close the ad tech gap in retail. She’s passionate about streamlining media buying and selling processes so retailers can unlock the full potential of in-store, onli...
2022-10-18
25 min
Spieckerman Speaks Retail
When More is More: Harnessing Retail’s Data Deluge
Inventory planning and pricing strategy have become moving targets for retailers, particularly as inflation lingers on a global scale. Retailers have access to more data from more sources than ever before yet making sense of it and making good decisions from it has never been more challenging. Carol’s guest Hélène Clary serves as the VP of business development for ClicData, an end-to-end data platform that enables thousands of businesses to track performance and accelerate growth through powerful analytics. In this episode, Carol and Hélène discuss the new standards for data collection and action and Hélène...
2022-09-12
23 min
Spieckerman Speaks Retail
Mix Shifts, Margins, and Misfires: A Between-the-Lines Take on Target and Walmart
Walmart and Target are harbingers of retail’s health, yet raw sales numbers don’t tell the full story. The one-two punch of earnings reports from these two power players underscored the impact that inflation, supply chain snags, and inventory pileups are having on retail. Carol teases out uncommon takeaways from both retailers’ Q2 earnings reports and what it signals for the holiday shopping season and beyond. In this episode you’ll learn:· How retailers’ convenience arsenals are killing margins · Why merch sales won’t always matter · How private brands are feeding inventory ov...
2022-08-30
16 min
Spieckerman Speaks Retail
Retail Heat Map: Retailer-as-Service, Frenemy Forays, Multi-Format Mojo (and more)
Several of Carol’s hottest retail trajectories are on fire right now. In this episode, she gives the 411 on fierce growth categories, emerging business models, dizzying diversification, and who’s leading the charge. She outlines new opportunities for B2B marketers and positioning strategies that pivot off where retailers and brands are going next. In this episode you’ll learn:· Why white label solutions are a hedge against product-based headwinds` · How new physical formats are the gift that keeps on giving· Why DTC isn’t everything and retail’s wholesale heyday is well u...
2022-08-09
16 min
Spieckerman Speaks Retail
Next Chapter or Last Gasp? What Aging Rock Bands and Brands Now Have in Common
Mark Tritton’s tenure as CEO of Bed Bath & Beyond has pundits proclaiming that Target’s strategies don’t always translate. Yet the big moves Tritton made didn’t mimic Target so much as follow the industry standard. Either way, the hurricane-force headwinds hitting Bed Bath & Beyond during its turnaround timeline intensified its business model challenges. In this cautionary tale of category killing and brand building, Carol Spieckerman deconstructs key decisions and explores whether hybrid hookups are the answer. She shares updates on her top retail trajectories that signal where retail goes next. In this episode y...
2022-07-12
15 min
Spieckerman Speaks Retail
Branded Environments and the Experiential Retail Revival
Brick-and-mortar retail is experiencing a renaissance as consumers return to stores and retailers deploy new digital capabilities. Retail’s phygital future is unfolding and traditional marketing tactics are transforming along with it. Retailers have an unprecedented opportunity to build meaningful brand connections as consumers seek out in-store experiences. Carol’s guest Tina Chadwick serves as the SVP of creative, strategy, and digital for Miller Zell, a branded environments leader that provides end-to-end services for major retailers. In this episode, Carol and Tina discuss the future of customer engagement and Tina shares case studies that showcase best practices. Highl...
2022-06-28
25 min
Spieckerman Speaks Retail
Firmly Rooted: Retail’s Plant-based Boom is Just Getting Started
No longer relegated to crunchy natural foods stores, plant-based products have become table stakes for any company taking its grocery business seriously. As plant-based products emerge as a major growth driver for leading brands and retailers, best practices and next-stage opportunities are crystalizing. Carol’s guest Julie Emmett serves as the senior director of marketplace development for the Plant Based Foods Association (PBFA). In this role, Julie supports over 350 leading plant-based food companies with merchandising, education, research, data analysis, and marketing. She founded PBFA’s Retail Advisory Council and is a passionate advocate and thought leader for plant-based business oppo...
2022-06-14
21 min
Spieckerman Speaks Retail
Not Everyone is Nike. Maybe That’s a Good Thing.
What happens when a power brand benches itself out of the wholesale game? Predictions that a flood of brands would follow Nike’s narrow direct-to-consumer game plan turned out to be unfounded. In fact, a series of retail deals, store format revamps, and business model launches have broken out in the wake of Nike’s bow-out. A wholesale heyday is underway, and retailers have channeled their fears of loss into new strategies. In this episode, Carol Spieckerman tracks the aftermath of Nike’s wholesale pull-back and reveals why retail’s “brands are dead” drumbeat may be getting dimmer by the...
2022-05-24
16 min
Spieckerman Speaks Retail
Is Customer Experience Overdue for an Overhaul?
Retailers and brands have never had more options for forging direct relationships with customers, yet many solutions create complexity and confusion that can derail overall customer experience. With consumer expectations escalating and brand loyalty declining, retailers and brands must avoid unforced errors at every turn. As chief operating officer of UJET, Vasili Triant oversees go-to-market strategy for the first and only cloud contact center platform designed for the smartphone era. Vasili is determined to make seamless, unified, and intuitive experiences the new normal. In this episode, Carol and Vasili discuss the future of customer experience and what i...
2022-04-26
28 min
Spieckerman Speaks Retail
Get Ready for Retail’s Remodel Rush
In-store experience took a backseat to basic clicks-to-bricks functionality as online sales skyrocketed and store visits declined in the heat of the pandemic. Now, retailers are determined to give their bricks some dedicated love as store traffic roars back. Waves of remodels, retrofits, and refinements are set to hit retail and a multitude of stakeholders will benefit. In this episode, Carol Spieckerman highlights the motivations behind retailers’ renovations and how the results will transform shopper experience, brand partnerships, and retail support opportunities. In this episode you’ll learn:· Why retailer revamps may change D2C brand...
2022-03-29
15 min
Spieckerman Speaks Retail
Mad for Ads: Retail’s Latest Disintermediation Disruption
Retailers have the data, now they’re ready to shop it! Announcements are coming right and left as a growing number of retailers establish in-house media networks and ad shops. While individual ad offerings may vary, retailers are united in their determination to turn brand partners into paying clients. Traditional advertising agencies are on edge, brands are weighing their options, and retailers are set to fight it out for a multi-billion-dollar global opportunity. In this episode, Carol Spieckerman explores multi-stakeholder motivations, incentives, and drawbacks as the battle for ad bucks heats up. In this episode you...
2022-02-22
13 min
Spieckerman Speaks Retail
2022 Consumer Insights Deep Dive with GWI’s Katie Gilsenan
Consumer attitudes have undergone a major shakeup in the span of a few years and tracking where things go next is a moving target. With consumers’ wants and needs becoming more complex, retailers and brands must have reliable and actionable information at the ready. As trends director for global insights leader GWI, Katie Gilsenan tracks subtle and seismic shifts in consumer behavior across channels, categories, and touchpoints. She’s passionate about acknowledging underserved consumer segments and uncovering topics that motivate shopper decisions. GWI’s software-as-service platform is trusted by a who’s who of brands, media companies, and agencies, including...
2022-01-25
42 min
Spieckerman Speaks Retail
Keep or Toss? Retail Pruning Predictions for 2022
Throughout 2021, retailers monetized their online platforms and pushed further into solutions and services. Brands delved into direct-to-consumer outreach and took ownership of their brand stories. If 2021 was a year filled with explorations of endless possibilities, 2022 will be defined by setting new priorities. In this episode, Carol Spieckerman reveals her predictions on where retailers and brands will pare down, even as their options pile up. In this episode you’ll learn:· How retailers’ ad shop build-outs will shift brand budgets· Why off-price operators will likely get dinged· How the democratization of high-tech will...
2022-01-11
14 min
Spieckerman Speaks Retail
Is Retail Ready for the Phygital Future?
Brands are more determined than ever to reach their digital destiny by directing their brand stories and customer relationships, yet traditional two-dimensional experiences haven’t evolved to meet the challenge. The landscape is set to change with a wave of immersive innovation that will be unleashed in 2022 and beyond. CEO of ByondXR, Noam Levavi, is pushing the limits of digital shopping experiences by creating immersive interactive 3D journeys in shoppable virtual environments. With an eye to the future, leading brands like Coca-Cola, Proctor & Gamble, Lancome, and L’Oreal are drawing on ByondXR’s vision to build dazzling virtual store simula...
2021-12-27
41 min
Spieckerman Speaks Retail
3 Ways Retailers Have Boosted Immunity Going Into 2022
Retail has exhibited incredible resilience even in the worst of times. Yet, despite the obvious headwinds, retail leaders have been preparing for this moment all year. The rock stars have already brought in reinforcements and placed their big bets. In this episode, Carol reveals three potent power plays that are inoculating retailers against further disruption and how they will change the game for suppliers going into 2022.In this episode you’ll learn:· How the brick-and-mortar bounce-back and retailer brand boom might upstage Amazon· Which categories are primed for take-off in 2022· Why retail service...
2021-11-15
20 min
Spieckerman Speaks Retail
Will Retail’s Trouble Trifecta Hamper the Holiday Cheer?
No sooner had pandemic lockdowns become a thing of the past than supply chain snags, labor shortages, and price upticks piled on. The fact that all three dynamics are mutually reinforcing only adds to the angst. We’re heading for another unprecedented year-end and fortunately, retailers have a few arrows in their quivers. Carol outlines ways that Kroger, Dollar General, Amazon, Walmart, and other top retailers are mitigating the madness and reveals four trajectories that tie it all together. You’ll learn:· Why scarcity might upstage discounts this holiday shopping season· How smaller retail players...
2021-10-31
21 min
RETHINK RETAIL
The Success of Body Positive Branding | Shapermint CBO Siobhán Lonergan
Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news, trends, and big ideas that are redefining commerce. In this episode, we spoke with Siobhán Lonergan, chief brand officer at Shapermint, about the role body-positive branding has played in the company's massive growth. We also spoke about how work-from-home culture brought on by the COVID-19 pandemic impacted the company's branding strategies as well as its goals for the future. Prior to joining Shapermint, Siobhán served in the same role at Thinx. She was also EVP of Design Inte...
2021-10-18
21 min
Spark Plug
Carol Spieckerman of Spieckerman Retail
Carol Spieckerman is a frequent speaker, thought leader, consultant, and strategist whose organization puts on events, such as Platform Positioning workshops around the world. She conducts workshops, presentations and business development trainings that bring retail smarts and doable tactics to companies and trade groups around the world. As she says, she helps a “crazy diverse” group of brand marketers, agencies, solution providers, and tech companies navigate retail from now to next.
2021-08-13
24 min
Spark Plug
Carol Spieckerman of Spieckerman Retail
Carol Spieckerman is a frequent speaker, thought leader, consultant, and strategist whose organization puts on events, such as Platform Positioning workshops around the world. She conducts workshops, presentations and business development trainings that bring retail smarts and doable tactics to companies and trade groups around the world. As she says, she helps a “crazy diverse” group of brand marketers, agencies, solution providers, and tech companies navigate retail from now to next.Thanks for listening to Spark Plug -- find all our episodes at Sparkplug.audioSpark Plug is brought to you by SnowShoe.io, the lead...
2021-08-13
24 min
Spieckerman Speaks Retail
Leading with Awareness for Positive Effect
Despite the encroachment of Ecommerce and tech-driven experiences, people will play an important role in powering retail forward, yet traditional leadership and employee incentive models will no longer work as the industry transforms.April Sabral is the author of The Positive Effect, a companion book to her training and coaching platform, RetailU. The book is an inspiring story of overcoming and empowerment that pulls together April’s years of experience leading store teams for global brands like Apple, Banana Republic, and Starbucks. In this interview episode, April and Carol discuss the new-world realities that will transform retail le...
2021-05-10
45 min
Spieckerman Speaks Retail
Why You Should be Hyped About Your “Happy Accidents”
A new vibe is rippling across retail. Do you feel it? Consumers are returning to stores, live events are on the calendar, meeting are scheduled. It’s time to get serious about your B2B strategy!Many successful companies that rely on retail have built big businesses on “happy accidents,” when a customer request, RFP, or competitive lunge prompts a new product, category, or service launch. Yet all too often, these shiny new offerings languish when they could be replicated and scaled.In this episode, Carol reveals one of the most common missed opportunities for compan...
2021-04-22
13 min
Spieckerman Speaks Retail
Are You Ready for the Retailer-as-Service Revolution?
Retailers are investing in services as never before to keep shoppers engaged and explore new revenue streams. Forays into healthcare, advertising, and financial services are becoming commonplace as retailers like Walmart, Kroger, and Target take platform-building to the next level. But what happens when retailers begin to see themselves as services, not just companies that provide them?In this episode, Carol reveals her latest retail trajectory, retailer-as-service, and details how it changes the game for the industry and retail suppliers of all stripes. She wraps up with a lightening round on the rush of brand introductions hitting...
2021-04-09
15 min
Spieckerman Speaks Retail
Solutions, Services, and Social Action. Can Store Design Make a Difference?
Brick-and-mortar retail is primed to benefit from pent-up demand in a post-pandemic world. But should transactions be the only end game? Stores can play a powerful role in promoting causes, showcasing solutions and services, and fostering employee engagement, yet realizing the potential requires a shift in priorities.Carol’s guest is passionate about harnessing the power of design to make a difference. Ian Johnston is the founder and creative director of Quinine, a UK-based integrated research, strategy, and design consultancy specializing in establishing and scaling brickand-mortar concepts for non-retail companies.In this multi-topic interview, Carol an...
2021-03-25
53 min
Spieckerman Speaks Retail
3 Trajectories Powering Retail’s Latest Brand Boom
Retailers and brands are spreading their wings as pandemic-era dynamics accelerate demand for differentiation and scale. Online marketplace expansion, private brand proliferation, and retailer-to-retailer hookups are powering retail’s latest brand boom and even though options abound, caution is called for. In this episode, Carol tracks her hottest retail trajectories and retail’s latest retail headlines to break down the brand action.In this episode you’ll learn:Why online marketplaces are a growing brand gatewayHow scale-builders and curators will drive digital expansionWhy private brands are powerful category-killers in the CO...
2021-03-11
17 min
Spieckerman Speaks Retail
Wholesale Curtailed! Why Retail’s Favorite Model is Faltering
Wholesale relationships have fueled retail for decades, yet brands like Nike and Under Armour are starting to show the hand to intermediaries. Even retailers are getting in on the game as agile alternatives beckon. In this episode, Carol explores the origins leading to the curtailing of wholesale and why retail is evolving beyond traditional collaborative models. She gives her take on the best candidates for pulling off a pull-back and what it all means to retailers, suppliers, and solution providers.Want to be a guest on Spieckerman Speaks Retail? Contact team@spieckermanretail.com...
2021-02-25
15 min
RETHINK RETAIL
Retail Rundown: Carol Spieckerman Talks Retail Robotics with Brad Bogolea
Today’s episode is hosted by the incredible Carol Spieckerman. Carol expert on global retail trajectories and transmedia brand platforms. Carol is also an author and contributor to leading media outlets, such as NPR, Reuters, and Forbes, as well as our very own RETHINK Retail advisor and the host of the Spieckerman Speaks Retail Podcast. In this episode, Carol sat down with Simbe Robotics CEO Brad Bogolea, to discuss what’s ahead for retail robotics. - - - - - - Hosted by Carol Spieckerman Written and produced by Gabriella Bock Edited by Trenton Waller
2021-02-08
19 min
Spieckerman Speaks Retail
Retail Imposter Syndrome: Common, Confounding, and Curable!
Call it thought leadership, know-how, or just retail smarts. Many supplier’s dirty little secret is that it’s missing, and deep down they know that’s a problem! Retail imposter syndrome is a common complaint and once it sets in, it can seem easier to pitch your products and solutions along with everyone else and call it a day. But why would you give up your biggest edge without a fight? In this episode, Carol reveals a simple technique for weaving retail thought leadership into your marketing and business development process, and why you owe it to your busine...
2021-01-28
14 min
Spieckerman Speaks Retail
8 Retail Resolutions for 2021
If the normal rules of retail applied, this would be the time to look back on 2020 and decide what to keep, toss, or tweak. But of course, 2020 was no normal year. Despite the chaos, it wasn’t all gloom and doom and those that made it through emerged stronger than ever. As we hurl past one of the most disruptive years in retail history, and before we get too far into the promise of a new chapter, Carol reveals her 8 retail resolutions for retailers, brand marketers, and solution providers, with takeaways for navigating 2021 like a boss.In th...
2021-01-14
17 min
Spieckerman Speaks Retail
How the Power of Portfolios Will Propel Retail Forward in 2021
Retailers dug deep and found their courage this year. Some were pushed as COVID-19 escalated while others took initiative early-on. Either way, none had to go it alone. Retailers’ in-house capabilities and acquired assets are being augmented by a slew of third-party providers. The insular, less-is-more approaches of retail’s past are being replaced by collective effort, expansive outreach, and dynamic decision-making. That’s great news for suppliers and solution providers that play well with others and master the art of portfolio positioning. In this episode, Carol gives the rundown on the proliferation of portfolio approaches across retail and how to...
2020-12-17
14 min
RETHINK RETAIL
Retail Rundown - Year in Review 2020
Hello and welcome to RETHINK Retail’s Year in Review. Join us as we rundown the year with clips from episodes past. Featuring commentary from Ricardo Belmar, Carol Spieckerman, AJ Mak and Chris Ressa. - - - - - - Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller
2020-12-14
10 min
Spieckerman Speaks Retail
Navigating New Retail Realities
We all know that this has been year like no other, yet unprecedented disruption has sparked new thinking and awakened ingenuity. Carol’s guest is uniquely qualified to bring much-needed perspective on lessons learned and best practices going forward. Courtney Hawkins’ passion for retail started early and she has since been responsible for over $1.5 billion in P&L as she served in executive roles with iconic brands like Gap, Old Navy, and Banana Republic and now, as VP of retail for fashion innovator The RealReal. In this far-ranging interview, Courtney and Carol roll through pivotal developments encompassing bricks and clic...
2020-12-03
33 min
Spieckerman Speaks Retail
Proud, Productive and Priceless! How Unlocking the Power of People Will Reignite Retail
As retailers re-imagine brick and mortar, stores are once again at the center of the action. But what about the people who power the action, store associates? They can get left out of the conversation as technology and automation grab attention, yet these front-line workers are critical to retailers’ success across every channel. Carol’s guest is passionate about acknowledging and encouraging store workers and he’s written an important book to fulfill that commitment. Ron Thurston is the author of Retail Pride: The Guide to Celebrating Your Accidental Career, a labor of love that pulls together Ron’s years of...
2020-11-19
42 min
Spieckerman Speaks Retail
Forging Relationships and Experiences Across Borders
Cross-border commerce is heating up! Chinese consumers want unfettered access to authentic and unique brands and according to recent studies, 43% are confident about an economic recovery occurring next year. Joe Crawford is the U.S. president and co-founder of Avocado, a soon-to-be-launched digital platform and app that promises to unlock the opportunity. In this interview episode, Carol and Joe discuss how the Avocado app will remove hurdles to U.S. brands getting noticed, increasing engagement, and selling to Chinese consumers. In this interview, you’ll learn:· Why authenticity counts with Chinese consumers· ...
2020-11-05
31 min
RETHINK RETAIL
Retail Rundown - Oct 26, 2020 - with Carol Spieckerman and Ricardo Belmar
No time for news? We've got you covered. Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to deliver the top trending news stories in retail. October 26, 2020: Retailers prepare for 'shipaggedon,' Buy now, pay later services on the rise, holiday mall predictions. Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller
2020-10-26
30 min
Spieckerman Speaks Retail
Diversify or Die: Now is Not the Time to Narrow Your Options
Retailers are expanding into new business models and launching new formats. They are augmenting their platforms through acquisitions and partnerships. Diversification is retail’s future growth engine and suppliers that get on board will reap rewards. In this final installment in Carol’s 8 Mistakes Suppliers Can’t Make series, she outlines new strategies for expanding alongside your retail partners and shares case studies that illuminate best practices. There’s never been a better time to expand your vision!In this episode you’ll learn:• Which two tactics will power retail expansion• Why you must diversify your di...
2020-10-22
13 min
Spieckerman Speaks Retail
Retailers Weigh in on Top Supplier Mistakes
Retailers have never had more options at their disposal, including building brands, solutions, and services in-house. Retail suppliers must continually demonstrate value to earn a seat at the table. In the latest installment of her series 8 Mistakes Suppliers Can’t Make, Carol reveals findings from her survey of top retail leaders. She distills retailers’ insights and advice on supplier pitfalls and integrates relevant retail trajectories to prepare your teams for opportunities in 2021 and beyond. Are you ready to hear from the source? In this episode you’ll learn:• Three mega-mistakes that retailers want you to stop making
2020-10-08
17 min
Spieckerman Speaks Retail
Why Going Retro with Recruiting Just Won’t Work
Retail’s reinvention will permanently transform organizational structures, roles, and responsibilities. New titles, new players, and flattened reporting structures are the new norm and no two retailers are taking the same approach. As new decision-makers and influencers step in, that spells opportunity for suppliers and solution providers that step up. So why are so many supplier companies still using old-school standards, to hire old-school talent, to take on retail’s new-school retail opportunities? As the retail game changes, so must your player line-up, particularly in sales and business development. In this episode, Carol draws powerful contrasts between traditional hiring stan...
2020-09-24
13 min
Spieckerman Speaks Retail
It’s Time to Hone Your Holiday Hustle
As unpredictable, chaotic, and downright exhausting as 2020 has been, this is no time to take your foot off the gas. In fact, the fourth quarter and holiday retail season are a terrific time to make your move and pull out all the stops. After all, ‘tis the season when your retail partners are engaged and determined to make things happen while your competitors could be kicking back! In this episode, Carol shares personal anecdotes and real-world retail dynamics to support your end-of-year offensive. She wraps up the episode by revealing three shifts that will shape the 2020 holiday shopping season.
2020-09-10
16 min
Spieckerman Speaks Retail
How Sketchy Value Sabotages Solution Providers’ Prospects
Want to be a guest on Spieckerman Speaks Retail? Contact team@spieckermanretail.comCheck out more of Carol's retail insights and updates Follow Carol on LinkedInFollow Carol on Twitter
2020-08-27
13 min
Spieckerman Speaks Retail
Are you Feeding Retail’s “Nega-hype” Machine?
We’ve all heard about mega-hype, when the benefits of something are exaggerated to the hilt. The opposite has taken hold in retail –a condition Carol calls “nega-hype”. As tempting as it is to join the gloom-and-doom crowd, doing so is deadly to your retail positioning and business development. As pessimism hits a fevered pitch, Carol reveals powerful alternatives that drive differentiation and results for retail product, brand, and solution suppliers.In this episode you’ll learn:• Why nega-hype is so pervasive• The best advice Carol received on staying in the game • H...
2020-08-13
15 min
Brick & Mortar Reborn
PODCAST 12: Carol Spieckerman
Are retailers in danger of losing their point of view? Are changes that retailers have made because of the coronavirus crisis going to be permanently adopted, or just temporary? These are some of the topics that today’s guest, internationally recognized authority on retail and brand positioning Carol Spieckerman, will discuss in this episode. Listen in to hear what Carol has to say about changes that Carol has seen in client work and consumer behavior, best practices that retailers can implement right away, and which technologies are being quickly adopted or left on the back burner. Topics Discussed in Today’s Ep...
2020-08-05
25 min
Spieckerman Speaks Retail
Why Retail Suppliers Should Stop Stalking the “Usual Suspects”
Retailers are no longer just places that sell stuff, they are platforms that tie together products, services, data, content, acquisitions, partnerships and much more. It takes a lot of people to run those platforms and the cookiecutter organizational structures that defined retail for decades are being replaced by unique frameworks and new faces. So why are so many suppliers still relying on old-school contact targeting and limiting their outreach? In this episode, Carol cautions against stalking the “usual suspects” as COVID-19 narrows the retail playing field and provides tips and tactics for broadening your influence and staying in the mix...
2020-07-30
14 min
Spieckerman Speaks Retail
How Retail Suppliers Can Slay the “Slow No”
Each week on Spieckerman Speaks Retail, Carol will be speaking on her Retail Trajectories – themes and calls to action that transcend categories, channels, business models and touch points.As retail brand marketers, solution providers and platforms set their sights on fourth quarter and 2021, Carol launches her episode series, “8 Mistakes Retail Suppliers Can’t Afford to Make.” In the series, Carol will take on the top retail B2B positioning and business development hurdles suppliers experience and provide tactics and takeaways for conquering them once and for all.Carol kicks off the series by cracking retail suppliers...
2020-07-16
16 min
Spieckerman Speaks Retail
How Retail Suppliers Can Slay the “Slow No”
Each week on Spieckerman Speaks Retail, Carol will be speaking on her Retail Trajectories – themes and calls to action that transcend categories, channels, business models and touch points.As retail brand marketers, solution providers and platforms set their sights on fourth quarter and 2021, Carol launches her episode series, “8 Mistakes Retail Suppliers Can’t Afford to Make.” In the series, Carol will take on the top retail B2B positioning and business development hurdles suppliers experience and provide tactics and takeaways for conquering them once and for all.Carol kicks off the series by cracking retail supplier...
2020-07-16
16 min
Spieckerman Speaks Retail
Making Sense of Seismic Supply Chain Shifts
Lately, the conversation in retail has been heavily weighted toward who’s going to make it and who’s on the retail ropes. But if links in the supply chain are broken, none of it matters because products never make it to market! Lynne Sprugel has been building those links throughout her career for retailers like J.C. Penney and Academy Sports. Now, as founder and CEO of Abuzz Global, she provides expansive strategic planning resources and cross-functional supply training to retailers, manufacturers, and other retail stakeholders. In this Voices of Retail Next interview episode, Carol and Lynne discuss shif...
2020-07-02
41 min
Spieckerman Speaks Retail
How to Solve Retail’s Convenience Conundrum
Click and collect, drive up, drive through, home delivery, oh my!Data confirms that no two consumers define convenience the same way. Yet, before the corona crisis took hold, some retailers had to learn the hard way that dictating choices to consumers just won’t work. Now, as safety emerges as a top consumer concern, retailers that went all-in on convenience and choice are gaining new ground. In this episode, Carol explores the link between convenience and safety and why retail will be operating in an “all of the above” environment going forward.In this episod...
2020-06-19
15 min
MarketScale Radio
How to Solve Retail’s Convenience Conundrum: Spieckerman Speaks Retail
Click and collect, drive up, drive through, home delivery, oh my!Data confirms that no two consumers define convenience the same way. Yet, before the corona crisis took hold, some retailers had to learn the hard way that dictating choices to consumers just won’t work. Now, as safety emerges as a top consumer concern, retailers that went all-in on convenience and choice are gaining new ground. In this episode, Carol explores the link between convenience and safety and why retail will be operating in an “all of the above” environment going forward.In this episode, you’ll learn...
2020-06-18
15 min
Spieckerman Speaks Retail
Why Retail’s Private Brand Party is Just Getting Started
Retailers were rushing back to private brands before the pandemic rocked retail. Their big bets are paying off now as shoppers prioritize value. Retailers’ renewed enthusiasm for private brands has far-reaching implications for brand marketers, solution providers and retailers themselves. In this episode, Carol reveals the opportunities and challenges as the private brand bash kicks into high gear.In this episode you’ll learn:The new reasons why private brands are proliferatingWhy brand marketers should position, not panicHow “secret brands” are diluting brand impact, and creating opportunitiesHow one brand party crasher is changing the game for everyone...
2020-06-05
15 min
MarketScale Radio
Why Retail’s Private Brand Party is Just Getting Started: Spieckerman Speaks Retail
Retailers were rushing back to private brands before the pandemic rocked retail. Their big bets are paying off now as shoppers prioritize value. Retailers’ renewed enthusiasm for private brands has far-reaching implications for brand marketers, solution providers and retailers themselves. In this episode, Carol reveals the opportunities and challenges as the private brand bash kicks into high gear.In this episode you’ll learn:The new reasons why private brands are proliferatingWhy brand marketers should position, not panicHow “secret brands” are diluting brand impact, and creating opportunitiesHow one brand party crasher is changin...
2020-06-04
15 min
Spieckerman Speaks Retail
Preparing Brick and Mortar for a Great Reopening
As retailers attempt to pull the trigger on reopening brick and mortar in a big way, they know they have to get it right the first time. Yet so much confusion surrounds what is even possible as the corona crisis plays out. Restoring consumer confidence will require clear answers, actionable best practices, and herculean effort. As CEO of facilities management leader, ServiceChannel, Tom Buiocchi is in the business of making that happen for over 500 name brands across 350,000-plus locations. In this Spieckerman Speaks Retail episode, Carol and Tom discuss what it will really take to get brick and mortar...
2020-05-22
26 min
Spieckerman Speaks Retail
Preparing Brick and Mortar for a Great Reopening
As retailers attempt to pull the trigger on reopening brick and mortar in a big way, they know they have to get it right the first time. Yet so much confusion surrounds what is even possible as the corona crisis plays out. Restoring consumer confidence will require clear answers, actionable best practices, and herculean effort. As CEO of facilities management leader, ServiceChannel, Tom Buiocchi is in the business of making that happen for over 500 name brands across 350,000-plus locations. In this Spieckerman Speaks Retail episode, Carol and Tom discuss what it will really take to get brick and mortar retail roll...
2020-05-22
26 min
MarketScale Radio
Preparing Brick and Mortar for a Great Reopening: Spieckerman Speaks Retail
As retailers attempt to pull the trigger on reopening brick and mortar in a big way, they know they have to get it right the first time. Yet so much confusion surrounds what is even possible as the corona crisis plays out. Restoring consumer confidence will require clear answers, actionable best practices, and herculean effort. As CEO of facilities management leader, Service Channel, Tom Buiocchi is in the business of making that happen for over 500 name brands across 350,000-plus locations. In this Voices of Retail Next interview episode, Carol and Tom discuss what it will really take to get br...
2020-05-21
26 min
Spieckerman Speaks Retail
Why Buying, Building and Bridging Will Rescue Retail
Retail’s future belongs to those who can skillfully juggle potent purchases, original invention, and outrageous alliances. Insularity and indecisiveness just won’t cut it. The good news is that a spirit of cooperation is flourishing in retail and creating opportunities for everyone. In this episode, Carol Spieckerman highlights retailers that are firing on all cylinders even during crisis, and she explains how three-pronged planning transforms strategy for retailers, solution providers and brand marketers.In this episode you will learn:How retailers’ changeability creates opportunityWhy “acqui-hiring” is a thingHow new-school research perfects your retail pitchWhy selling solutions...
2020-05-08
20 min
Spieckerman Speaks Retail
Why Buying, Building and Bridging Will Rescue Retail
Retail’s future belongs to those who can skillfully juggle potent purchases, original invention, and outrageous alliances. Insularity and indecisiveness just won’t cut it. The good news is that a spirit of cooperation is flourishing in retail and creating opportunities for everyone. In this episode, Carol Spieckerman highlights retailers that are firing on all cylinders even during crisis, and she explains how three-pronged planning transforms strategy for retailers, solution providers and brand marketers.In this episode you will learn:How retailers’ changeability creates opportunityWhy “acqui-hiring” is a thingHow new-school research perfects your retail pitchWhy selling solutions wi...
2020-05-08
20 min
Spieckerman Speaks Retail
A New Retail Podcast
Consistently named a top retail influencer, Carol Spieckerman is a recognized authority on retail and brand strategy. As president of Spieckerman Retail, she helps retailers, brand marketers, agencies and tech companies navigate retail from now to next.Spieckerman regularly contributes to major retail and business media outlets across a broad spectrum of retail topics and trends.On this new retail podcast, Spieckerman Speaks Retail, Spieckerman will be speaking on her Retail Trajectories – themes and calls to action that transcend categories, channels, business models and touch points.It’s Time to Mitigate Online Marketplace Mayhem
2020-04-24
29 min
Spieckerman Speaks Retail
It's Time to Mitigate Marketplace Mayhem
Consistently named a top retail influencer, Carol Spieckerman is a recognized authority on retail and brand strategy. As president of Spieckerman Retail, she helps retailers, brand marketers, agencies and tech companies navigate retail from now to next.Spieckerman regularly contributes to major retail and business media outlets across a broad spectrum of retail topics and trends.On this new retail podcast, Spieckerman Speaks Retail, Spieckerman will be speaking on her Retail Trajectories – themes and calls to action that transcend categories, channels, business models and touch points.It’s Time to Mitigate Online Mark...
2020-04-24
29 min
MarketScale Radio
Spieckerman Speaks Retail: A New Retail Podcast
It’s Time to Mitigate Online Marketplace Mayhem. Online marketplaces are on fire in retail, and they’ve reignited as retailers, brands and consumers maneuver through the corona crisis. But mayhem is brewing that can extinguish the opportunity for retailers, brand marketers and solution providers now, and on the other side of the corona crisis. In this episode, Carol breaks down opportunities, challenges and tactics for mitigating the mayhem.In this episode, you’ll learn:· Why brands should be selective with partnerships, even as sales seem scarce· How choice, convenience and safety are synonymous and non-nego...
2020-04-23
29 min
RETHINK RETAIL
Retail Rundown - Mar 30, 2020 - COVID-19 Updates and the State of Retail
No time for news? We've got you covered. Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to deliver the top trending news stories in retail. March 30, 2020: The COVID-19 pandemic and its impact on the global retail landscape. We hear from Tony D'Onofrio, Paula Rosenblum, Ian Shepherd, Carol Spieckerman and Joseph Yakuel. Hosted by Julia Raymond Researched, written and produced by Gabriella Bock Edited by Trenton Waller
2020-03-30
23 min
RETHINK RETAIL
Retail Rundown - Jan 27, 2020 - with guests Carol Spieckerman and Haniff Brown
No time for news? We've got you covered. Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to deliver the top trending news stories in retail. January 27, 2020: Bose to shutter all stores in North America, Europe, Japan and Australia; Payless is planning a return to the U.S. market; how much do millennial, Gen-Z consumers actually care about privacy? Hosted by Julia Raymond Researched, written and produced by Gabriella Bock Edited by Trenton Waller
2020-01-27
30 min
RETHINK RETAIL
Retail Rundown - Nov 18, 2019 - with guests Tony D'Onofrio and Carol Spieckerman
No time for news? We've got you covered. Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to deliver the top trending news stories in retail. November 18, 2019: Alibaba's Singles' Day sales, Amazon's upcoming grocery store, Nike cuts ties with Amazon. Hosted by Julia Raymond Researched, written and produced by Gabriella Bock Edited by Trenton Waller
2019-11-18
26 min
RETHINK RETAIL
EP12 - Speaker, Strategist and President of Spieckerman Retail, Carol Spieckerman
Our guest is Carol Spieckerman, retail speaker, strategist and trainer. As President of Spieckerman Retail, Carol guides a wide array of clients through workshops, presentations and business development trainings across the globe. Join us as we explore her ‘Retail Trajectories’ - including diversification, the digital rethinking of physical retail, and how convenience and choice have become synonymous in retail today.
2019-06-24
28 min
MarketScale Radio
"Obsessing Over Trends is a Bad Trend For A Retailer" with Carol Spieckerman
When trying to predict the future, it can be helpful to acknowledge the past. It can also be a good idea to not try to predict the future. Carol Spieckerman, CEO of Spieckerman Retail, spends a lot of intellectual energy helping her clients focus on what they are doing (and how they are doing it) in order to determine what they should do next. "These days, as fast as Retail's moving, once something becomes a trend, it's often too late. If you're just trend-watching, you're kind of chasing after what everybody else is chasing, even if it doesn't make sense...
2018-08-24
25 min
MomTalkRadio's Podcast
Essential Oils for Beginners
This week on Mom Talk Radio, Kasey Schwartz of AllThingsMama.com, shares advice for getting started with essential oils. Spotlight on Moms features Towanda Long of MomOfGirls.com. Entrepreneur, businesswoman and mother, Gigi Stetler, shares what it’s like to be the only woman in a male dominated industry. Author, Carol Spieckerman, shares her journey with the Girl To Great article series. Child development expert, Dr. Lisa Damour, shares information on the development of teenage girls.
2016-02-29
39 min