Shows
Spark Live presented by Spark MarketerCarter and Taylor open the floor and answer your questions | Episode 62This week Carter and Taylor are answering your questions. 2022-05-2732 min
The Fire Time PodcastCarter Harkins & Taylor Hill - Why Follow Up MattersIf you're like most hearth companies, you don't have a system of follow up that you use with customers—and it's costing you hundreds of thousands of dollars. In today's episode, Carter Harkins and Taylor Hill (Founders of Closing Commander) stop by to talk about how to create a follow up system that makes you money and maximizes the work that your team does on the sales floor. In today's episode we cover:
Why most companies don't follow up with estimates (its the dirty secret in our industry)
The reason that customers don't remember you...2019-04-2357 min
Blue Collar Proud ShowThe Last Episode of 2018 | Episode 158Last Show of 2018 On our 158th episode of the BCP Show, we recap our 2018 as well as the three-year history of the podcast as a whole. We also have a special announcement! In an effort to narrow our focus and to shift the podcast to a “quality over quantity” approach, we will be discontinuing our normal weekly schedule. We want to say thank you to all of our subscribers, and we hope to see you again whenever we post a new episode! This episode is brought to you by Closing Commander. Close more business with prac...2018-12-2618 minBlue Collar Proud ShowMerry Christmas & the True Meaning of LeadershipMerry Christmas! “The courage of leadership is giving others the chance to succeed even though you bear the responsibility for getting things done” – Simon Sinek. Today on our special Christmas episode of the Blue Collar Proud Show, we talk about the true meaning of leadership–the most important gift leaders can give their team is teaching them how to lead. The reason you’re a leader is so you can help others step up and be leaders too. This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free...2018-12-1917 minBlue Collar Proud ShowUsing Industry Jargon with Customers | BCP-156Jargon “Have you ever lost a sales opportunity because of the jargon you use?” Today on the BCP Show we talk to Tim Reed about communicating with customers, as well as making sure your team knows how to communicate with customers. Be intentional in your speech, so that simplifying your knowledge base can facilitate any potential sale. This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount! Tim Reed |086|116|118|122|136 What do you think about today’s discussion? Let us know over in...2018-12-1231 minBlue Collar Proud ShowResponding Quickly to Customers | BCP-155Quick Response to Customers Today on the show we talk to Trevor Flannigan from Home Service Chats about the importance of immediacy when responding to customers. Quick customer engagement is a valuable part of the “speed-to-lead” business strategy. If you can wow your customers at every step, the customer is likely to spend more and spend again. This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount! Trevor Flannigan | Home Service Chats| Good leadership isn’t just part of business|Value of Try...2018-12-0545 minBlue Collar Proud ShowPeople Skills for Technicians | BCP-154Tech Focused People Skills Today on the BCP Show we talk to Brandi Biswell about training your technicians to develop better people skills. Having your techs learn from day one is a must. If you let your new hires work along side the employees with the best people skills, it can help them adapt to a more personal style suitable for a service business. Another training technique includes roleplaying, so that your technicians can simulate real life person-to-person situations. This episode is brought to you by Closing Commander. Close more business with practically no effort...2018-11-2836 minBlue Collar Proud ShowThanksgiving Episode 2018 | BCP-153Thanksgiving Episode “In our daily lives, we must see that is is not happiness that makes us grateful, but the gratefulness that makes us happy.” Today on the BCP Show we talk about how taking a minute to reflect on life can impact your life and business. Even the not so great moments give us opportunities to learn, and gratefulness can make you a better leader! This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount! Thanksgiving episodes|49| What do you think a...2018-11-2130 minBlue Collar Proud ShowMake Time to Grow Your Business | BCP-152Make Time to Grow "If there's one thing you need to grow your business, it's intentionality." Today on the show we talk to Tim Reed about the importance of setting aside time for business growth. With only twenty-four hours in a day, you may think you don't have the time to reach the next step for your company. But if you learn to manage what you do within the time that you have, you will be able to free up your day for learning and innovation. This episode is brought to you by C...2018-11-1430 minBlue Collar Proud ShowOffice Management | BCP-151Office Management "In any service business, the office manager is one of the most critical people to get right" Today on the show we talk to Brandi Biswell about the importance of your company's office manager. Having the right person managing your business will be the catalyst for controlled growth and healthy profits. A good manager has to know which lever to pull: when to hold somebody's hand, and when to let them go. This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free...2018-11-0735 minBlue Collar Proud ShowCustomer for Life | BCP-150Customer for Life "If you sell something, you make a customer today. If you help someone, you make a customer for life." Today on the show, we talk to Alan Rush about how building relationships with customers can help increase the bottom line for your business. Even if it's not the "big job," growing a base of trusting customers can help offset the on-again-off-again challenges of a seasonal business. This episode is brought to you by Closing Commander, the app that helps you close more business with practically no effort. Get 1 month free with o...2018-10-3148 minBlue Collar Proud ShowMenu Pricing in Home Services | BCP-149The New Flat Rate Today on the show we talk to father-daughter team, Rodney Koop and Danielle Putnam, of The New Flat Rate. We cover everything from their early days in business and the importance of letting go so you can grow to the different ways family members remember the same story. Plus, you'll hear all about menu pricing systems for contractors and how they can eliminate your reliance on technicians to sell/upsell. You won't want to miss this one. This episode is brought to you by Closing Commander, the app that helps...2018-10-2437 minBlue Collar Proud ShowThe Value of Trying New Things in Your Business | BCP-148The Value of Trying New Things “It’s really hard to recognize failure if you’re so busy recognizing what you’ve achieved.” Today on the show we talk to Trevor Flannigan from Home Service Chats about the importance of learning from your business failures and applying what you learn toward positive business growth. Don’t let the fear of failure keep your business from reaching its full potential. This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount! Trevor Flannigan | Hom...2018-10-1732 minBlue Collar Proud ShowWhen to Fire Customers | BCP-147Firing Customers "When you're first talking to a customer in the sales process, one of your jobs is to ensure this becomes a good fit for your entire team." Today on the show we talk to Brandi Biswell about firing customers when things go wrong. Learn how discussing your company's core values with a potential customer can help set expectations before your working relationship begins. This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount! Brandi Biswell | Women i...2018-10-1030 minBlue Collar Proud ShowTracking and Measuring Your Business | BCP-146Tracking and measuring "When performance is measured, performance improves. When performance is measured and reported back, the rate of improvement accelerates." - Pearson's Law. Check out the final installment in our series with Danny Kerr of Breakthrough Academy. Today we're talking about budgeting. Be sure to check out our other episodes on time management and hiring! This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount! Get BTA's free download for BCP listeners; code: PROFIT08 Interested in BTA's c...2018-10-0352 minBlue Collar Proud ShowYour Team Determines Your Traction | BCP-145Your team determines your traction We hear from almost every company we talk to that hiring is their biggest problem, but no one seems to be dedicating time to recruitment and instead they're just hoping for the best with some Craigslist ads. Before anything else, set aside real time to dedicate to real recruitment. To learn the next steps, check out today's conversation with Danny Kerr of Breakthrough Academy. He'll be back again next week for a conversation on budgeting. This episode is brought to you by Closing Commander. Close more business with...2018-09-2648 minBlue Collar Proud ShowDo you have a growth plan for your business? | BCP-144Do you have a growth plan? A lot of business owners wing it as they go along and that works up to a point. But a truly successful business doesn't happen by chance, it's the result of an intentional growth plan. Today we talk to Danny Kerr of Breakthrough Academy about the essential skill of time management and how it contributes to a business's success and growth. Check in again next week for our continued conversation with Danny about hiring, and again the next week for our last installment on budgeting! This episode is...2018-09-1940 min
The Fire Time PodcastCarter Harkins & Taylor Hill–SEO & Marketing that Moves the NeedleCarter Harkins and Taylor Hill from the Blue Collar Proud show stop by to talk all things SEO. These guys are doing some amazing things, check them out at the links below: https://bcpshow.com https://sparkmarketer.com https://www.closingcommander.com 2018-09-1843 minBlue Collar Proud ShowUsing Your Business to Give Back to Your Community | BCP-143Using Your Business to Give Back Today on the show Carter and Taylor talk about the importance of using your business to give back. Not only does participating in your community's charitable endeavors make you feel good about what you're doing, but it's a great culture-building opportunity for your team and it can have positive business benefits, too. Plumbers Without Borders | Warrior Horse | Sweep Away Cancer - Shop for a Cure What do you think about today’s discussion? Let us know over in the BCP Nation Facebook Group. We’d love to hear what you th...2018-09-1227 minBlue Collar Proud ShowSaving a Toxic Company Culture | BCP-142Saving a Toxic Culture Is your culture driving employees and customers away? Today we talk to Hope Stevenson about how to prevent a culture from getting out of control and salvaging a culture that has turned toxic. Creating and sticking to core values, being open and honest with yourself and your employees, and holding yourself accountable is just the beginning! This episode is brought to you by Closing Commander. Close more business with practically no effort! Get 1 month free with our special BCP discount! Hope Stevenson | 111 | 127 What do you think about today’s discus...2018-09-0536 minBlue Collar Proud ShowBracing for the Busy Season | BCP-141Bracing for the Busy Season Most service businesses have some level of seasonality that owners need to negotiate. Today we’re talking to Chuck Roydhouse of The Roydhouse Effect about how to best prepare for the busy season and be proactive rather than reactive. Listen in to find out the keys to being ready to embrace the flood, manage the workload, and even out the feast and famine cycle. This episode is brought to you by Closing Commander! Close more business with practically no effort! Get 1 month free with our special BCP discount! Chu...2018-08-2928 minBlue Collar Proud ShowBranding & Promotional Strategies That Actually Work | BCP-140Branding & Promotional Strategies That Actually Work Branding is so much more than just coming up with a catchy company name. Companies have to think bigger than having just a single logo and a handful of business cards. Check out what Kimble Bosworth, our resident brandmom, has to say about branding and promotional strategies that actually work! This episode is brought to you by Closing Commander! Close more business with practically no effort! Get 1 month free with our special BCP discount! Kimble Bosworth | Proforma Printelligence What do you think about today’s discussion? Let us kno...2018-08-2242 minBlue Collar Proud ShowBe smart enough to get out of your own way! | BCP-139Be smart enough to get out of your own way! Get out of your own way! Past failures, comparison culture, and failure to implement can keep business owners stuck in their ruts. Tune into today’s episode with Jerry Isenhour to find out how to get out of the weeds and get back to what you do best. This episode is brought to you by Closing Commander! Close more business with practically no effort! Get 1 month free with our special BCP discount! Shout out to John Ceaser of Ceaser Chimney! Thanks for your review of C...2018-08-1536 minBlue Collar Proud ShowGood leadership isn't just part of business - it's the whole game! | BCP-138Good leadership isn't just part of business - it's the whole game! If you aren't actively curating your culture, it's left to run wild on its own. Ignoring your leadership duties can ruin your company in the end, just like poor operations or uninformed bookkeeping decisions. Today on the show we talk to Trevor Flannigan about his booming chat service business and how monitoring the company culture is contributing to his success. What steps are you taking to make sure you have an active, positive role in your company's culture and your business overall? ...2018-08-0838 minBlue Collar Proud ShowHow To Have Culture-Building Events That Don't Suck | BCP-137How to have culture-building events that don't suck Are you taking the time to bond with your team? Jasper Drengler joins us today to talk about a very unique culture-building experience he had with his team. Not every culture-building opportunity has to be quite so extravagant, though. Carter and Taylor review some low-effort, high-return social events they have with their own crew. What do you do with your team for fun? Let us know in the BCP Facebook group! This episode is brought to you by Closing Commander! Close more business with practically...2018-08-0132 minBlue Collar Proud ShowCommunication is Worth More Than You Think | BCP-136Communication is Worth More Than You Think Are you communicating thoroughly with your customers? With your employees? With your business partners? Tim Reed joins us in the studio today to talk about the real money value of communication and how it may be unknowingly affecting your bottom line and customer lifetime value. This episode is brought to you by Closing Commander! Close more business with practically no effort! Get 1 month free with our special BCP discount! Tim Reed|086|116|118|122 www.itsfiretime.com Fireside Home Solutions Keep up with Tim...2018-07-2523 minBlue Collar Proud ShowThe Recipe For Growing Your Business | BCP-135The Recipe For Growing Your Business Growing your business takes vision, but it also takes great leadership, great culture, and a great mindset. Are you looking for the secret to growing your business and having the life that you want? Listen up because our guest, Mark Stoner, is sharing the recipe that gave him the good life. This episode is brought to you by Closing Commander! Automate your sales follow up process and watch the money roll in. Get your first month FREE by signing up right here! Mark Stoner 001|026|120 is our guest today. He...2018-07-1834 minBlue Collar Proud ShowWomen in Blue Collar Businesses | BCP-134Women in Blue Collar Businesses Are you giving women the same consideration as men when hiring? So many companies discount female technicians in blue collar trade industries, but check out our interview with Brandi Biswell and find out why this half of the population can be a valuable asset to your company, especially in a technical capacity. Drumroll please......This episode is brought to you by Closing Commander! Automate your sales follow up process and watch the money roll in. Get your first month free by signing up right here! Brandi Biswell is our...2018-07-1139 minBlue Collar Proud ShowAre you celebrating the small things? | BCP-133Are you celebrating the small things? We all know to celebrate the big things - big business milestones, new clients, new trucks - but are you encouraging your team to celebrate the small things, too? Each well-done job should be celebrated, all the good hires, and each the this-day-just-went-well. Not only do you get the warm and fuzzies, according to *science* you'll actually be more successful in the long run if you're celebrating the small wins along the way. Are you celebrating the small stuff? Tell us how! We’d love to hear what yo...2018-07-0410 minBlue Collar Proud ShowClosing Commander Special Episode | BCP-132.5Closing Commander Special Episode Welcome to today's special episode featuring Closing Commander, a new system designed to help you close more business with less effort. Follow along (visuals here) to learn how the Rule of Seven Touches can make or break your bottom line. Be sure to stick around until the end to learn how BCP listeners can take advantage of a special offer. After years of working with home service businesses through Spark Marketer, we've realized what an ongoing problem follow up can be. No one seems to have the time to...2018-06-2929 minBlue Collar Proud ShowClosing the Gaps in Your Sales Training | BCP-132Closing the Gaps in Your Sales Training We've covered how important it is to have standardized operating procedures (SOPs) to ensure a smooth and productive system, but are you applying that standard to your sales process, too? Let's hear what Alan has to say about the importance of systemizing your sales process from the initial quote through the invoice. Time tracking options: Toggl, TrackingTime, Harvest, and more! Did you miss part 1 with Alan? Check it out here! RushProfits.com – get a free consultation! We’d love to hear what you think of the show. Head...2018-06-2743 minBlue Collar Proud ShowSales Training Is About So Much More Than Meeting Quotas | BCP-131Sales Training Is About So Much More Than Meeting Quotas Is your sales approach about tricking customers into spending as much money as possible with you, or truly helping them? Sales isn't just about meeting quotas, it's about helping your customers solve their problems. If you do what you can to really reach out and help, you'll find more people want to have that sales conversation with you. Stay tuned for part two on how to really dig into your operations to add some finesse to your sales technique! RushProfits.com - get a...2018-06-2036 minBlue Collar Proud ShowCalling All Electricians | BCP-130Calling All Electricians IDEAL Electrical, titan of the electrician world, is hosting their national competition in Disney World this December. Do you have what it takes to beat the rest and show them who's the best? IDEAL Electrical | Competition details Hosting an event and need speakers? Check out our speaking page! Blue Collar Proud: Ten Principles for Building a Kickass Business You Love Don't forget to download the free BCP Show app. You'll never miss bonus content, episodes, or special offers. Join us in the BCP Nation Facebook Group Connect with us Face...2018-06-1323 minBlue Collar Proud ShowManagers to Leaders | BCP-129From Managers to Leaders What's the difference between management and leadership? Find out the finer points of both management and leadership from our guest this week, Kenny Chapman. There are so many benefits to realizing the key differences between both aspects of being a business owner, and learning in which areas you and others on your team can really shine. Kenny Chapman Blue Collar Success Group | 126 * Free gift * Text the word SECRET to 480-842-5337 to get Kenny's 4-hour program on sales, service, and communication. Have some feedback for us? Fi...2018-06-0641 minBlue Collar Proud ShowGetting Your Techs Field Ready | BCP-128Getting Your Techs Field Ready Today on the BCP Show we talk with Chuck Roydhouse. Setting your techs up for success in the field goes beyond technical training - it requires systems and organization. In our opinion, there's no better person to talk to about systems, organization, and what's needed to get techs field ready than the master, Chuck Roydhouse. Chuck Roydhouse 011|112|119 Clean Sweep of Anne Arundel County|Roydhouse Effect We gotta thank Jerry Isenhour from CVC Coaching for hounding us about systems. You're a life saver! Keith from Toronto, thanks for...2018-05-3026 minBlue Collar Proud ShowIs Your Company's Culture Hurting Or Helping? | BCP-127Is Your Culture Hurting Or Helping? Today on the BCP Show we talk with Hope Stevenson. Culture is one of the most defining aspects of your business, but many business owners either overlook it or carelessly cultivate it. So what are the real benefits of intentionally creating and safeguarding your culture and how do you hire the right people for the culture you want? Let's talk to Hope to find out. Hope Stevenson 003|068|111 Reach out to Hope at hope@dpstconsulting.com Your Reactions Are Showing - J. Allan Petersen We'd love to...2018-05-2332 minBlue Collar Proud ShowWhat's In Your Library? | BCP-126What's In Your Library? Today on the BCP Show we talk with Kenny Chapman. One of the many things we have in common with Kenny, a regular on the BCP Show, is that we believe readers are leaders. There's so much you can glean from the aha! moments, mistakes, and lessons of other business owners, but if you don't make time to read (or listen, thanks to audiobooks!), you're missing out on a wealth of knowledge. Listen up as we go through some of Kenny's top reading recommendations. Kenny Chapman 021|052 The Blue...2018-05-1643 minBlue Collar Proud ShowFinancial Basics: Part 2 with Ellen Rohr | BCP-125Financial Basics: Part 2 Today on the BCP Show we talk with Ellen Rohr. Ellen's back for Financial Basics: Part 2 and this week she's talking about cashflow, debt, tax season, how and why you should involve your front line people in the financial side of things, and more. If you haven't listened to last week's episode, be sure to check it out. Ellen Rohr |002|016|036|102|124 Zoom Drain For more great advice from Ellen, check out Where Did the Money Go? Accounting Basics for the Business Owner Who Wants to Get Profitable, as well...2018-05-0939 minBlue Collar Proud ShowFinancial Basics: Part 1 | BCP-124Financial Basics: Part 1 Today on the BCP Show we talk with Ellen Rohr. Ellen is always a lot of fun, and today's no different. In this episode, she's going to be talking about the numbers you need to know and understand if you want to win at the game of business. So listen up as Ellen talks financial basics, and shows us that numbers don't have to be intimidating, they can be empowering. Ellen Rohr |002|016|036|102 The Great Game of Business For more from Ellen, including her book, Where Did the Money...2018-05-0240 minBlue Collar Proud ShowWhat Marketing Can and Cannot Do For You | BCP-123What Marketing Is & Isn't Today on the BCP Show we talk with Tom Smodic. Tom is the Operations Manager at Spark Marketer, our marketing agency for service contractors, and today he’s here to talk about what marketing is and isn’t, and what it can and can’t do for your business. Tom Smodic | 110 Want to keep up with us as we travel? Download the FREE BCP Show app and check out the Events tab. If you're around when and where we are, we'd love to meet up with you! Head to the...2018-04-2531 minBlue Collar Proud ShowAllocating & Tracking Marketing Dollars | BCP-122Allocating & Tracking Marketing Dollars Today on the BCP Show we talk with Tim Reed. The options for marketing your business are virtually limitless today, but throwing dollars into different marketing avenues without evaluating and tracking results is a great way to waste money. If your marketing strategy is to "spray & pray," listen up because Tim's going to give you some tips on how to more effectively choose where you're investing your marketing dollars and what/how to track so you can get more out of each dollar invested. Tim Reed|086|116|118 www.itsfiretime...2018-04-1825 minBlue Collar Proud ShowWhy Your Credit Score Matters | BCP-121Why Your Credit Score Matters Today on the BCP Show we talk with Patty Lawrence. As business owners, our relationships with credit can greatly impact our options and the financial health of our businesses. But what's the healthiest way to think of credit and how much does credit really matter? Who better to give us the rundown than CFO and co-founder of TurboExecs, Patty Lawrence? Patty Lawrence|089 TurboExecs Reach out to Patty at patty@turboexecs.com or (717) 925-3270 We highly recommend that you check your credit report at least once...2018-04-1132 minBlue Collar Proud ShowCustomer Service is Everything In Business | BCP-120Customer Service Today on the BCP Show we talk with Mark Stoner. Customer service is EVERYTHING in business. But what can you do to ensure that your company is consistently delivering the high level of customer service your customers expect and deserve, even in the busy season? Our good friend Mark Stoner has some great ideas. Mark Stoner|001|026 Ashbusters Chimney Service|SirVent|markstoner.com Blue Collar Gold: How to Build a Service Business from the Dirt Up JohnMF003 - Thanks for the review in iTunes! We're really getting around this...2018-04-0432 minBlue Collar Proud ShowPreparing for the Slow Season In Your Business | BCP-119Making The Most Of The Slow Season This week on the BCP Show we talk with Chuck Roydhouse. Everyone gets worried when business slows down, and it can be a particularly challenging and worrying situation for seasonal businesses. But there are some things you can do to prepare for your seasonal slow down and make use of that time, so you aren't struggling to make ends meet or losing the momentum that you've worked so hard to gain. Who better to talk about it than Chuck Roydhouse, a business consultant and good friend of the show who...2018-03-2827 minBlue Collar Proud ShowEmployee Retention | BCP-118Employee Retention Today on the BCP Show, we talk with Tim Reed. It's no secret that finding quality people who want to do blue collar work can be a challenge, but that's why retaining the quality people you DO bring on is more important than ever. Do you invest in hiring and training, only to have your best employees leave shortly after? Then listen up because Tim, the retail team leader at Fireside Home Solutions in Oregon, is sharing some tips to help you retain your best employees. Tim Reed|086|116 Fireside Home Solutions...2018-03-2134 minBlue Collar Proud ShowOutside The Box Hiring for Blue Collar | BCP-117Outside The Box Hiring Today on the BCP Show we talk with Sam Johnson, AKA, The Blue Collar Guy. Almost everyone in the blue collar world has struggled to find the perfect hire who meets all the criteria, but Sam knows that the secret to successful hiring lies in taking an outside the box approach. This is pure gold! Today on the BCP Show we talk with Sam Johnson, AKA, The Blue Collar Guy. Almost everyone in the blue collar world has struggled to find the perfect hire who meets all the criteria, but...2018-03-1418 minBlue Collar Proud ShowLaserlike Focus In Business | BCP-116Laserlike Focus Today on the BCP Show we talk with Tim Reed. While some may say that the most important quality in leaders is intelligence, Tim argues that the ability to maintain a laserlike focus is much more valuable. To maintain that focus, he urges business owners to ask, "Who am I? Who is my customer? And how am I uniquely aligned or qualified to provide value?" If you find yourself and your team to be easily distracted or stagnant, it's time to zero in with Tim so you can grow your business with intention and focus.2018-03-0714 minBlue Collar Proud ShowThe Importance Of Online Reviews | BCP-115The Importance Of Reviews Today on the BCP Show, we talk with Christian Rodriguez. Christian is our lead account manager, and he's been keeping a close eye on reviews and their rise in importance over the last few years. But what are the facts? Are reviews really that important to consumers? Are negative reviews really bad for business? If you want to know the latest on reviews, Christian has some great insight (including statistics) to share with you. Christian Rodriguez 2017 BrightLocal Local Consumer Review Survey If you don't yet have a system in pl...2018-02-2820 minBlue Collar Proud ShowHiring Smarter in Your Business | BCP-114Hiring Smarter Today on the BCP Show we talk with The Blue Collar Guy, Sam Johnson. Do you struggle with hiring? Listen up! Sam shares how he changed his approach to hiring and training to solve the problems his company was having and get the right people through the doors. If you've struggled with hiring, it may be time to change your approach and mindset. Sam Johnson|107 Reach out to Sam on Instagram or Facebook Don't forget, Blue Collar Proud: Ten Principles for Building a Kickass Business You Love and Blue Collar...2018-02-2119 minBlue Collar Proud ShowMindset Matters In Business & Life | BCP-113Mindset Matters Today on the BCP Show we talk with our good friend, Mark Stoner. Before Mark built the multi-million dollar chimney business that he runs today, he built a business that was such a mess it made him physically ill every morning. If anyone knows how important mindset is and how great of an impact it can have on what you're building and how you build it, it's Mark. If you haven't given much thought to your mindset and how it pushes you towards or away from your dreams, listen up. Mark Stoner 001|0262018-02-1418 minBlue Collar Proud ShowHousecall Pro Special Episode | Blue Collar Proud ShowHousecall Pro Special Episode Today's mini-episode of the Blue Collar Proud Show is a little different. For the first time we've partnered with an outside company to teach you about a product that we think will help solve a lot of your problems. Housecall Pro can help you manage your technicians and fleet of trucks while they're in the field, keep you on top of the numbers and know what's going on with your staff, and automate your payment processes because who really wants to have to chase down those unpaid invoices? Check out the...2018-02-1217 minBlue Collar Proud ShowThe Importance of Having a Marketing Plan | BCP-112The Importance of Having a Marketing Plan Today on the BCP Show we talk with Chuck Roydhouse. Marketing is more than just advertising a service or solution to a problem. Today's customers are looking for so much more from the companies they work with, and your marketing plan needs to take that into consideration, and address all the ways your customers encounter and perceive your brand. So what are some of the things you should be thinking about when creating your marketing plan? Chuck Roydhouse|011 Clean Sweep of Anne Arundel County|Roydhouse Effect|Sweep...2018-02-0713 minBlue Collar Proud ShowLeading Millennials In Your Small Business | BCP-111Leading Millennials Today on the BCP Show we talk with Hope Stevenson. Ah, Millennials. It's easy to put them in boxes and label them as lazy and incompetent, because that means we're in the clear; the problem can't possibly be us. But Hope thinks that's a huge mistake, and she's ready to share some insight on how we can change ourselves to better reach and lead the next generation of workers. Looking for some good reads? Head to Amazon and grab Blue Collar Proud: Ten Principles for Building a Kickass Business You Love and Blue...2018-01-3116 minBlue Collar Proud ShowOnline Marketing Trends to Watch | BCP-110Online marketing trends to be aware of Today on this mini-episode of the show we talk with someone who eats, sleeps, and breathes the complex world of online marketing, and he manages a growing team of professionals that help blue collar business owners succeed online. Tom Smodic Is the Operations Manager at Spark Marketer, our marketing agency for service contractors. Listen in as we discuss the ever-changing landscape, and the most important things you can focus on to see results. Interested in a free website review or some help with your SEO and online presence...2018-01-2420 minBlue Collar Proud ShowApprenticeship programs open up hiring options! | James Terry | BCP-109Apprenticeship programs open up hiring options! Today on the BCP Show we talk with James Terry. You may think your business is attractive, but have you ever stopped to look at it the way a job applicant sees it? When you do, you’ll find that what our guest has to say about apprenticeships starts to make a LOT more sense. Head to Amazon and get our book, Blue Collar Proud: Ten Principles for Building a Kickass Business You Love If you don't yet have our FREE BCP Show app, go to bcpshow.com/app and...2018-01-171h 14Blue Collar Proud ShowTalking shop with a fellow podcaster from down under! | Matt Jones | BCP-108Talking shop with a fellow podcaster from down under! Today on the BCP Show we talk with Matt Jones. He’s a fellow podcaster from down under with a passion for tradies and trade-based business owners, which means he’s a brother-in-arms in the work we do. He just does it with a cool Aussie accent! Need a website/web presence tune up or audit? Don't forget we also have a digital marketing company and we work with a lot of blue collar service businesses. Visit our website at sparkmarketer.com and let us know if w...2018-01-101h 01Blue Collar Proud ShowThree generations of blue-collar business success! | Sam Johnson | BCP-107Three generations of blue-collar business success! Today on the BCP Show we talk with Sam Johnson. He’s part of a successful blue collar family with not one, not two, but three generations of successful blue collar business ownership! We wanted to know what that must be like, so we asked him! We wrote a book with Jerry Isenhour called Blue Collar Marketing: From Startup to Success. Do a quick search for it on Amazon and grab your copy! We'd love your feedback on the show. Head to iTunes and review us there, reach out to...2018-01-031h 08Blue Collar Proud ShowIn business, fortune favors the willing. | Jason Rogers | BCP-106In business, fortune favors the willing. Today on the BCP Show we talk with Jason Rogers. Where were you in 2009, at the beginning of the recession? Jason was just finding out he’d lost his job, and was wondering what his future was going to look like. It’s what he did next that you have got to hear for yourself. The 5 Love Languages What word or words describe what you want to do or become in 2018? The New Year is the perfect time to start reading, improving, and implementing. So if you haven't read it y...2017-12-271h 03Blue Collar Proud ShowBusiness owners and suicide: there is hope! | Sally Spencer-Thomas | BCP-105Business owners and suicide: there is hope! Today on the BCP Show we talk with Sally Spencer-Thomas. Owning a business can sometimes feel like the world is crushing in on you. But even in the worst moments, you have options. If you're feeling isolated and overwhelmed, this may be one of the most important episodes you'll ever hear. The countdown to Christmas is on! Still need gift ideas? Head to the BCP Store in the BCP Show app for great gifts or grab our book on Amazon! From the Front Lines Tim Reed|0862017-12-201h 08Blue Collar Proud ShowI see you... but what are you really saying? | Barbara Chatzkel | BCP-104I see you... but what are you really saying? Today on the BCP Show we talk with Barbara Chatzkel. When we think of languages we think of English, or Spanish, or Farsi. But your words tell only part of the story - that's right, it's body language that gives us the full picture. But what does it tell us, and how do we read it? Still doing some Christmas shopping for your team? Why not support the show at the same time? Head over to the BCP Store in the BCP Show app for everything...2017-12-1359 minBlue Collar Proud ShowThe Business Case for Going Green | Shel Horowitz | BCP-103The Business Case for Going Green Today on the BCP Show we talk with Shel Horowitz. Regardless of where you fall on the political spectrum, whether you think global warming should be labeled “Fake News” or “Headline News,” there is a really compelling business case to be made for why you should “Go Green.” We may be stirring the pot with this one, but let’s get into it! In January, we'll be at the HeatShield Summit Conference at Aileron, just outside Dayton, OH. We hope to see you there! Thanks to Rudi Oosting for the great iTun...2017-12-0658 minBlue Collar Proud ShowWinning at the "Game" of business! | Ellen Rohr | BCP-102Winning at the “Game” of business! Today on the BCP Show we talk with Ellen Rohr. Growing a business you can be proud of means creating a set of rules for the game that allows everyone to win - you, your employees, AND your customers. But how do you handle the important, tough conversation? What are the rules to that? Blue Collar Proud: Ten Principles for Building a Kickass Business You Love Are you a blue collar world changer? Let us know how you’re giving back and what you’re getting back. Reach out to us in th...2017-11-291h 16Blue Collar Proud ShowHow your purpose connects with your profits | May McCarthy | BCP-101How your purpose connects with your profits Today on the BCP Show we talk with May McCarthy. She’s a successful entrepreneur who understands that your business “why” is directly connected to your bottom line. Your business isn’t making what you want? Start with getting clear on your purpose. Blue Collar Proud: Ten Principles for Building a Kickass Business You Love The Spark Review Engine™ makes it easy to get reviews — learn more by clicking the Special Offers tab in the BCP Show app. If you don’t have the app yet, head to bcpshow.com/app on you...2017-11-221h 04Blue Collar Proud ShowBlue Collar Proud Show 100th Episode Special | Carter Harkins & Taylor Hill | BCP-100Whoa! We made it to 100! Thank you to everyone who's been with us on this journey and let us be a part of their journey. We're on a mission to make the next 100 episodes even better for you, so get ready, because we're getting deeper and more focused!2017-11-1526 minBlue Collar Proud ShowLeadership is growing so we can help others grow. | John Meredith | BCP-099Leadership is growing so we can help others grow. Today on the BCP Show we talk with John Meredith. With 30 years of business experience and a huge heart for helping small business owners succeed, John is here to share with us a little about his own journey, and what it means to be a servant leader. If you're interested in having us speak to your organization in the first quarter of 2018, reach out to us on our website or through the contact tab of the BCP Show app. Speaking of the app, go get it if...2017-11-081h 10Blue Collar Proud ShowListen to this lawyer so you can avoid this lawyer! | Alex Umansky | BCP-098 Listen to this lawyer so you can avoid this lawyer! Today on the BCP Show we talk with Alex Umansky. Employee rights issues can mean big problems for small businesses. Alex tells us the biggest mistakes he commonly sees as an attorney, and how to avoid having to face someone like him in court! Check out our feature in the October issue of ICON Advisor magazine! Still looking for a speaker for the first quarter of 2018? Reach out to us here or through the BCP Show App. We'd love to come talk to your group! Speaking...2017-11-0156 minBlue Collar Proud ShowClarity, mindset, and the fight for success | Tom Reber | BCP-097Today on the BCP Show we talk with the host of The Contractor Fight podcast, Tom Reber. The success that every business owner wants has little to do with the stuff we can’t control and has everything to do with the stuff that’s in our head. That’s right, the game is lost or won in the space between your ears. Interested in having us speak at your business or event? Reach out to us here on the website or through the BCP Show app! If you don't have the BCP Show app yet, head to iTunes...2017-10-251h 05Blue Collar Proud ShowHow to calm an angry person in 90 seconds or less! | Douglas E. Noll | BCP-096Today on the BCP Show we talk with Doug Noll. If you're in business, then you know that sometimes conflict is unavoidable. But whether that conflict is with an employee or a customer, it doesn't have to spiral out of control. You have more power to de-escalate than you might realize. Jerry Isenhour|061|CVC Coaching Get the BCP Show app for FREE on your iPhone or Android if you haven't yet - and don't forget to leave a review of the podcast and the app! Blue Collar Proud: Ten Principles for Building a Kickass Business You Love is av...2017-10-1856 minBlue Collar Proud ShowSometimes what you think you want, isn't. | Christian Devlin | BCP-095Sometimes what you think you want, isn't. Today on the BCP Show we talk with Christian Devlin. It's a story about starting over in the plumbing industry, and growing it blue collar proud the second time around. This is the quintessential story about taking the lemons life deals you, and making sweet lemonade! We're excited to introduce the BCP Facebook Chatbot, something we've been working on for a long time. Check it out and let us know what you think! Blue Collar Proud: Ten Principles for Building a Kickass Business You Love The BCP Nation FB p...2017-10-1154 minBlue Collar Proud ShowWant to be all you can be? | Darin Bibeau | BCP-094Today on the BCP Show we talk with Darin Bibeau. You don't go from Coast Guard Special Ops to owning multiple industry-leading manufacturing companies without knowing a few things about how to become everything you can be in life. Interested in having us speak at a convention or association event? Reach out to us through the BCP Show app or through our website. If you don't yet have the app, GO GET IT! It's FREE and it's where you'll find special content and special offers, like the first chapter of our book, Blue Collar Proud: Ten Principles for B...2017-10-0456 minBlue Collar Proud ShowTime isn't the problem, YOU are! | Chad E. Cooper | BCP-093 Today on the BCP Show we talk with Chad Cooper. If you catch yourself saying things like, "I 'm so busy I need two of me to get it all done!", or "There just aren't enough hours in the day." then this episode is sure to give you a very liberating new perspective. Blue Collar Proud: 10 Principles for Building a Kickass Business You Love Frank Schilling: Plumbers Without Borders Get the BCP Show app on your iPhone or Android! It’s FREE and it’s where you’ll find all the episodes, plus bonus content and special offers you can’t...2017-09-271h 08Blue Collar Proud ShowThis episode really goes to the dogs! | Bennie Copeland | BCP-092Today on the BCP Show we talk with Bennie Copeland. If you've spent any time around a dog trainer, then you know that they understand something about communication that not everyone gets. But what do they know about employees? And leadership? Well, let's find out! Get the BCP Show app on your iPhone or Android! It's FREE and it's where you'll find all the episodes, plus bonus content and special offers you can't get anywhere else. Go get it and let us know what you think in the app store. Thanks to Jonathan Shumate for the iT...2017-09-2059 minBlue Collar Proud ShowOffer a service people want, then take care of them! | Alex Nickens | BCP-091Today on the BCP Show we talk with Alex Nickens. This young man started a lawn care business and is growing it using social media and video. No matter where you are in your own business journey, you'll recognize part of yourself in Alex's story, and probably learn some things, too! Interested in having us facilitate a vision summit? Reach out to us. Enjoying the app? Let us know in the Contact Us tab! Still don't have the app? Head to bcpshow.com/app on your Android or iPhone and don't miss a single piece of bonus content o...2017-09-131h 09Blue Collar Proud ShowYour brand is your property - know your rights and protect it! | Robert Klinck | BCP-090Today on the BCP Show we talk with Bobby Klinck. Stop me if you've heard this story - a business owner spends tens of thousands of dollars on his new logo and truck wraps, only to be told that his company name infringes on the rights of another business who was already using it. NIGHTMARE, right? ~We're getting some great feedback on the new BCP Show app. Get it for FREE on your iPhone or Android by heading to bcpshow.com/app. From The Front Lines Mark Stoner 001 | 026 | Blue Collar Gold: How to Build...2017-09-061h 07Blue Collar Proud ShowIs your business defined by financial chaos? | Patty Lawrence | BCP-089 Today on the BCP Show we talk with Patty Lawrence. If you don't have a firm grip on the money flowing through your business, then you are probably experiencing CHAOS right now, aren't you? Patty helps business owners tame that chaos, and it's actually easier than you may think! ~Zach, thanks for the review and for being with us since episode two! We'd love to hear which guests you felt were out of place, so please head to bcpshow.com/contact and let us know! ~This week's BCP Nation Facebook Group post of the week is from Christian De...2017-08-301h 05Blue Collar Proud ShowBuying or selling a business? Here's what you need to know! | David C. Barnett | BCP-088Today on the BCP Show we talk with David C. Barnett. In this world, there is a market where you can buy or sell anything of value, including businesses! But do you know how to create the kind of business that will fetch a great price? What about growing your business by buying someone else's business? ~The BCP Show App is out and it's FREE. Head to bcpshow.com/app on your iPhone, Android, or Tablet to get it! ~Shout out to Christian Devlin - thanks for challenging us and accepting our challenge! ~W...2017-08-231h 15Blue Collar Proud ShowBusiness success: What does it take? | Chuck Hall | BCP-087Today on the BCP Show we talk with Chuck Hall. Successful business owners all have one thing in common: None of them just woke up one morning and magically found themselves exactly where they wanted to be. Business ownership is hard work, and Chuck helps us see what it takes. ~The BCP Show app is your one-stop-shop for episodes, extras, and swag and it's READY— search for "BCP Show" in Google Play or the iTunes app store and get it for FREE! ~Thanks for the review and the feedback Zach Guerrieri — we really appreciate it! We'll work...2017-08-161h 07Blue Collar Proud ShowWhat is the new consumer's buying mindset for products and services? | Tim Reed | BCP-086Today on the BCP Show we talk with Tim Reed. It's a wide ranging and sharp conversation about products, services, technology, sales, marketing, consumers, business leadership, and Millennials. ~Show your support for the show and the Blue Collar Proud movement by sporting some swag from the BCP Store. ~If you haven't yet checked out our book, Blue Collar Proud: 10 Principles for Building a Kickass Business You Love, grab your free chapter here. ~Exciting new BCP app in the works - and it's FREE! Be the first to get it when it's ready by h...2017-08-091h 01Blue Collar Proud ShowQuit paying the hidden costs of physical pain! | Dr Jim Sweeney | BCP-085Today on the BCP Show we talk with Jim Sweeney. Have you settled for living with chronic pain? Have you just accepted it as part of the job? What about your employees? And what is the cost to your business when people are not operating at peak performance? ~Join the Blue Collar Proud Nation Facebook Group so you don't miss great discussions, like this one on Goettl AC, a company that donated an AC unit to a family in need. ~We'd love it if you'd leave us a review on iTunes! ~Have comments, suggestions...2017-08-0247 minBlue Collar Proud ShowIs there a manual for success? YES! | Al Levi | BCP-082Today on the BCP Show we talk with Al Levi. Don't you wish life came with an operating manual? What about parenting? I doubt we'll ever see those, but you CAN have an operations manual for your business - you just have to write it first. ~Shameless plug for our book - buy Blue Collar Proud: Ten Principles for Building a Kickass Business You Love ~Find out what you're good at with Strengths Finder ~Shop BCP gear in our new store ~This episode's video of the week comes from CBS ~Big thanks t...2017-07-121h 20Blue Collar Proud ShowAre you becoming a better leader every day? | Kevin Berchelmann | BCP-075Today on the BCP Show we talk with Kevin Berchelmann. We believe that leadership is the #1 most important function of a business owner. And Kevin says that while some things have changed over the generations, leadership still comes down to a few key elements that will never change. Announcements -This is a long overdue review for Taylor and Carter's Guys in Trucks podcast. I have listened to every one of the episodes and I can't say how much great stuff I have learned from these guys and their guests. This is a great resource for a...2017-05-241h 04Blue Collar Proud ShowGet better, Get organized, Get more referrals! | Stacey Brown Randall | BCP-065Today on the BCP Show we talk with Stacey Brown Randall. The word FAIL may be a four-letter word, but it's going to happen to all of us at some point. But it doesn't have to define who you are, and it is NOT your final destination. But how do you get better at life and business? Stacey's gonna tell us! All that and MUCH more, coming up. You're listening to The Blue Collar Proud Show, and YOU my friends are in PROUD NATION! Only 2 more days until our State of the Internet Address at NCSG...2017-03-1558 minBlue Collar Proud ShowTo become wealthy, begin thinking like wealthy people think! | Travis Jennings | BCP-064Today on the BCP Show we talk with Travis Jennings. Have you ever wondered what the wealthy know that you don't? What secret knowledge do they possess that enable them to get and then keep large amounts of assets? Travis knows, and he teaches others, helping them become wealthy, too! All that and MUCH more, coming up. You're listening to The Blue Collar Proud Show, and YOU my friends ARE PROUD NATION! NCSG Info: March 15-18 Carter & Taylor speaking Friday, 17th, 10:00am-12:00pm room Breathitt Survey time! We'd love to hear what industries y...2017-03-0846 minBlue Collar Proud ShowLet's go with "A Special Guys In Trucks Christmas!" | Christmas Episode | BCP-053This week on the show - it's a very special Christmas Episode! So go ahead and put on those fuzzy slippers, throw another log on that warm, cozy fire, pour yourself a glass of something warm and festive, and settle in as Taylor and I bring you a special gift, just for you, GIT Nation, during this most wonderful time of the year. Special Christmas Episode Twas the night before Christmas and under the house Crawled John the plumber checking things out He’d been home with his wife getting ready for bed2016-12-2113 minBlue Collar Proud ShowThanksgiving Episode | GIT Thanksgiving Show | BCP-049On this special Thanksgiving episode of Guys in Trucks, Taylor and I talk about the importance of gratefulness and share some of the things we are most grateful for. Plus, we'll hear again from many of the people who helped to make our show happen this year. All that coming up on GIT. Show Notes [3:50] Choose To Be Grateful, It Will Make You Happier [7:28] NBC's The Voice [11:09] Brene Brown's Ted Talk, "The Power of Vulnerability" [15:43] What are Taylor & Carter grateful for this year? [31:48] Al Levi, The 7-Power Contractor, [32:04] Alan Hunter, Hunter Property Services, I Know Jessica [32:22] Cam A...2016-11-2344 minBlue Collar Proud ShowThe value of knowing how to communicate clearly | Ryan Skews | BCP-040This week on the show we talk with Ryan Skews. Ryan is a bit of plumbing royalty, joining us all the way from beautiful Cape Town, South Africa. But how exactly is he royalty? Oh, we'll get to that... and MUCH more, coming up on this episode of GIT. Show Notes [14:15] Zig Ziglar you can get what you want if you give other's what they want [14:30] Check in with Reality [16:04] Do you guys have a suggestion about what to call Jessica now? [17:01] Larry Winget episode [17:47] Carter's passion article [20:06] Mik...2016-09-211h 09Blue Collar Proud ShowCrossing the finish line and lessons learned while traveling | On the Road | BCP-038This week on the show, Taylor and Carter record the episode while doing 80 mph on the Interstate, completing the last few miles of the epic, month-long, 15 state, 29 client tour. They reflect on what they learned, and share some of the experiences with you. Don't miss this episode! Show Notes [15:32] Maya Angelo quote: “Words are things. You must be careful, careful about calling people out of their names, using racial pejoratives and sexual pejoratives and all that ignorance. Don’t do that. Some day we’ll be able to measure the power of words. I think...2016-09-0731 minBlue Collar Proud ShowCatching up with family business owner and great pod-casting friend, from his Cincinnati studio! | Clay Lamb | BCP-037The Great Road Trip continues, this time from Cincinnati, Ohio! We chat with Clay Lamb in his Home Contractors HQ podcast studio, and cover a range of topics in this wonderfully casual conversation among friends. Join us! Show Notes [1:12] American Chimney [2:41] Clay Lamb's previous episode [2:55] Home Contractor's HQ podcast [8:09] Spark Marketer [23:04] Mobile search's future [30:15] Importance of reviews [31:53] Facebook ads [49:28] Wells Fargo Bank [59:28] Home Contractors HQ [59:53] Email Taylor! [59:57] Email Carter! [60:01] Email Clay! [1:00:55] Suggestions? Email the Guys! [1:01:09] Spark Marketer [1:01:18] Let's get social! Fa...2016-08-311h 02Blue Collar Proud ShowSpecial Bonus interview content with Ellen Rohr! | Ellen Rohr | BCP-036This week, Taylor and Carter are on the road, so it's a perfect time to flash back to a previous conversation with Ellen Rohr, and play some great parts we weren't able to include the first time. All that and much more, coming up on GIT! Show Notes [3:20] Ellen Rohr's other episodes 002 | 016 [3:40] Zoom Drain & Sewer [4:50] Check in with Reality: Metrics Tracking [11:44] Hear that horn? See? Totally on the road. [19:36] Ellen Rohr intro (again!) [43:33] Quote [45:38] GIT Nation Facebook [46:17] Suggestions? Email us! [46:57] Subscribe!2016-08-2448 minBlue Collar Proud ShowFocus on Service, Not on Selling, Watch Sales Explode | Joe Crisara | BCP-032This week on the show we talk with Joe Crisara. If you want to really grow your business, then at some point you really are gonna have to focus on improving your sales. Your systems, Your Training. Your People. And NOW is that time. All that and MUCH more, coming up on this episode of GIT. Show Notes [2:43] Becky Robinson Article [13:03] Check in with Reality: Negative Online Review Because of Price [13:20] Spark Marketer [20:55] Have a question for Taylor & Carter? Ask here! [21:05] Joe Crisara Intro [25:20] Contractorselling.com[56:07] Quote [57:20] GIT...2016-07-2759 minBlue Collar Proud ShowGet organized, set goals for growth! | Shaneh Woods | BCP-029This week on the show we talk with Shaneh Woods. If you feel like something's stopping you from getting the dream business you've always wanted, there's a good chance that Shaneh's gonna figure out what it is, and get you organized and on your way to the next level. All that and MUCH more, coming up on this episode of GIT. Show Notes Shaneh was kind enough to include a special gift for our listeners, and we think you'll really enjoy it! Click here to find out more and let us (and Shaneh) how it h...2016-07-061h 35Blue Collar Proud ShowEven a Service Business is about Location Location Location! | Tyler Cauble | BCP-026Even a Service Business is about Location Location Location! his week on the show we talk with Tyler Cauble. He's a commercial real estate expert, and he wants to share that expertise with you, because location is a HUGE consideration for any business, and getting it wrong can be fatal. All that and MUCH more, coming up on this episode of GIT. Show Notes [20:08] Groundhog Hunting with Jerry: Pricing Problems [28:08] Check in with Reality: Hiring from the applicant's perspective [28:50] ElectricianTalk.com [29:56] Canadian hate mail may be sent to Taylor@guysintrucks...2016-06-221h 28Blue Collar Proud ShowEver thought of growing your business to fund an even bigger purpose? | Kevin Russell | BCP-023This week on the show we talk with Kevin Russell. You can't talk to Kevin without hearing about his horses, but you know what he cares about even more than his horses? PEOPLE. He LOVES people. And he's using his growing business to help get his bigger purpose out of the starting gate. All that and MUCH more, coming up on this episode of GIT. Show Notes [8:27] Thanks for the cookies, Kevin & Theresa! [22:28] GIT Nation Facebook Page [22:35] Groundhog Hunting with Jerry: Selling to the Customer's Needs [28:18] CVC Coaching [28:28] Check in with Re...2016-05-251h 13Blue Collar Proud ShowLeaving Corporate Life and Finding a Blue-Collar Mission! | Alan Hunter | BCP-017Leaving Corporate Life and Finding a Blue-Collar Mission! This week on the show we talk with Alan Hunter. He's an ex-corporate America-type who has found his life's mission in his North Texas-based local service business, and today he's going to share 10 Secrets he's learned in the process. All that and MUCH more, on this episode of GIT. Show Notes [22:07] Groundhog Hunting with Jerry: Pain to Change [23:10] Mark Stoner [24:55] GIT Nation Facebook Page [27:04] CVC Coaching [27:26] Check in with Reality: Home address or PO Box? [35:04] Have a question for Taylor...2016-04-131h 32Blue Collar Proud ShowThe Importance of Strong Branding and Good Leadership | Ed Hamilton | BCP-006This week, it’s Guys in Trucks… in KILTS! We interview Ed Hamilton, who owns a Men In Kilts franchise in Houston, and talk about the importance of strong branding, good leadership, and having a little fun with your work! [4:20] Guys In Trucks In Kilts? [4:30] GIT Nation Facebook Group [9:08] Escape Game [11:04] Groundhog Hunting with Jerry: Tracking Your Business [15:00] CVC Coaching [15:25] Check in with Reality: Call Dispatch? [21:05] GuysInTrucks.com/Reality [22:20] Men In Kilts – Houston [22:49] Ed Hamilton introduction [23:18] Taylor and Carter become the Men in Kilts! [43:33] Quote 2016-01-2748 minBlue Collar Proud ShowThe secret to social media success? Be social! | Jeff Morgan & Tosha Everhart | BCP-004Social media CAN work for blue-collar service businesses, and the team from Morgan Miller Plumbing are real proof of that! Listen as Jeff Morgan and Tosha Everhart reveal some of the secrets that have made Facebook a central part of their marketing efforts. Show Notes 14:49 Groundhog Hunting with Jerry: How to Build Rockstars 17:54 CVC Coaching 18:09 Check in with Reality: Commission Rates? - Have a question you want to ask Taylor? Ask away! 24:43 GIT Facebook Group 25:05 Jeff Miller & Tosha Everhart intro 28:26 Morgan Miller Facebook 31:40 Why they don't sell on Facebook2016-01-131h 07Blue Collar Proud ShowHiring, firing and managing good people in a home service business. | Hope Stevenson | BCP-003Hope Stevenson has years of experience as a trainer, coach, mentor, and business owner, and she comes on the show to tell us some of the secrets of finding and retaining talented employees. Show Notes [13:50] Blue Collar Proud [15:00] Groundhog Hunting with Jerry: Remember the Dream [18:52] CVC Coaching [19:05] Customer Service Hall of Fame [19:54] Junk King of Nashville webpage | Facebook | Twitter [21:12] GIT Nation Facebook Group [21:50] Guys in Trucks Hall of Fame [22:03] Check in with Reality: Hourly + Commission? [28:47] Have a qu...2015-12-311h 12Blue Collar Proud ShowThe Art of The Ride Along | Ellen Rohr | BCP-002Ellen Rohr tells us how "the ride along" can change your business, your perspective, and your employee relationships. Show Notes [2:05] Statistic Brain – Resolutions [11:59] Groundhog Hunting with Jerry: Origins of the Segment [15:26] CVC Coaching [15:43] Customer Service Hall of Fame [16:00] Morgan Miller Plumbing [18:44] GuysInTrucks.com/HoF [19:02] Check in with Reality: Call Center Dispatch? [24:40] Have a question for Taylor? Ask away! [25:36] Ellen Rohr Intro [26:16] Books by Ellen: Where Did the Money Go, How Much Should I Char...2015-12-291h 14Blue Collar Proud ShowGrowing a successful service business is the journey of a lifetime. | Mark Stoner | BCP-001Listen to guest Mark Stoner describe his business journey from a small, one-truck operator to a multi-state, multi-truck operation. Show Notes [3:21] Top 10 New Year’s Resolutions [6:32] Book: The Power of Habit by Charles Duhigg [10:13] Goals for the Show [13:10] GuysInTrucks.com [13:20] Guys In Trucks Facebook page | Facebook group [14:35] Groundhog Hunting with Jerry: Problem Solving [20:35] CVC Coaching [20:58] Customer Service Hall of Fame [21:59] Men In Kilts [25:10] Submit your own Customer Service Hall of Fame story! [25:29] Check in with Reality: Should this one man shop bring his wife on-board? [3...2015-12-281h 13Blue Collar Proud ShowThis is the special pre-episode to learn all about The Guys In Trucks Show | About Guys In Trucks Show| BCP-000Carter and Taylor talk about why they are producing a show for blue-collar service businesses, and what you can expect as a listener each week.2015-12-2811 min