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Channelnomics
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Changing Channels
Why Fun Is the Secret to Cloudflare’s Channel Success
In this episode of Changing Channels, Larry Walsh speaks with Tom Evans, Chief Partner Officer at Cloudflare, about how fostering an open, fun, and collaborative culture translates directly into partner success. Evans shares insights from his first year at Cloudflare, where he’s reshaping the company's channel strategy to accelerate growth and increase partner contribution. Learn how Evans cultivates an environment that balances high expectations with genuine enjoyment, promotes diversity of thought, and creates a sense of belonging, even in remote settings. It’s a refreshing look at how channel leaders can build strong, productive teams by making sure that...
2025-07-22
30 min
Changing Channels
How Sophos is Rewarding MSP Commitments
In this episode of Changing Channels, Larry Walsh sits down with Chris Bell, Senior Vice President of Global Channels, Alliances, and Business Development at Sophos, for an inside look at MSP Elevate—the company’s bold new program designed to reward committed partners with richer margins, exclusive capabilities, and unmatched growth potential. Bell shares how Elevate goes beyond the existing MSP Flex model by offering architect-level training, performance-based rebates, and early access to new offerings—all while simplifying the path to profitability. It’s a compelling playbook for how vendors can win partner loyalty and stand out in today’s competit...
2025-07-08
29 min
Changing Channels
Autodesk Goes All In on the Agency Model
Autodesk has overhauled its channel strategy by moving to an agency model, where the company handles transactions directly while partners focus on delivering post-sale value. The change provides Autodesk with greater pricing and data control, reduces the administrative burden for partners, and enhances the customer experience through streamlined systems and self-service capabilities. Early results show stronger renewal rates, higher partner margins, and improved operational efficiency. Rachel Tuller, Vice President of Global Channels at Autodesk, joins Larry Walsh on Changing Channels to discuss the strategy, transition, and results of this strategic change. Follow us, Like us, and Subscribe!
2025-06-17
27 min
Changing Channels
How Plugable is Dealing with Tariff Turbulence
Tariffs are top of mind across the channel. In this episode of Changing Channels, Larry Walsh talks with Lynn Smurthwaite-Murphy, CEO of Pluggable Technologies, about the wide-reaching effects of shifting U.S. trade policy. Lynn shares how Pluggable restructured its supply chain in response to Trump-era tariffs and how new rounds of uncertainty are forcing fast, complex decisions. The discussion covers pricing volatility, the limits of reshoring, and how to stay competitive in a crowded peripherals market. With decades of channel experience, Lynn provides practical insight on managing through disruption and maintaining strategic focus when the rules keep changing.
2025-04-15
29 min
Changing Channels
Delighting and Frustrating Partners
Vendors go to great lengths to create channel programs that enable and encourage partners to succeed in their mutual go-to-market activities. These programs define the rules and agreements under which vendors and partners operate. However, partners often have little direct influence over how these programs are crafted or managed. Vendors can either elevate partners to new heights or dash their hopes and aspirations. Channelnomics reviewed years of commentary from satisfaction surveys that gathered insights from thousands of partners on their experiences and perceptions of working with different vendors. We aggregated and compiled these comments, identifying the actions that delight...
2025-03-11
32 min
Changing Channels
Esprinet CEO Alessandro Cattani on the Changing Face of European Distribution
In this episode of Changing Channels, host Larry Walsh speaks with Alessandro (Alex) Cattani, CEO of Esprinet Group, about the unique dynamics of working within the IT channel and distribution landscape across Europe. Unlike the United States, the European market is complex, shaped by distinct local economies, languages, and regulations across different countries. Cattani shares insights into how these regional distinctions require a highly localized approach, making distribution essential for navigating each country’s specific business climate. The conversation explores the evolving state of distribution in Europe, highlighting the digital transformation reshaping distribution and the ongoing consolidation tr...
2024-11-05
31 min
Channel Waves by StructuredWeb
Episode 26 - Larry Walsh
In this episode of ChannelWaves, host Steven Kellam interviews Larry Walsh, CEO of Channelnomics, for a deep dive into the evolving role of AI in channel marketing, the challenges of data attribution, and key industry trends. Walsh shares how AI, while often overhyped, holds potential to transform marketing automation, referencing StructuredWeb’s innovative solutions. He also discusses the difficulties in managing channel data and the importance of trust between vendors and partners. The episode wraps up with insights on future tech spending and a light-hearted word association game, providing listeners with valuable and actionable industry takeaways.
2024-10-23
16 min
Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)
729 Eric Torres on the Importance of Community
Uncle Marv kicks off the show by introducing Eric Torres, who recently joined Pax8 in a new role focused on channel and community engagement. The conversation covers Eric's transition to Pax8 and his first experiences with the company, including attending the Pax8 Beyond event in Berlin. Eric shares insights on Pax8's approach to community engagement, highlighting their extensive event calendar and plans to expand their reach. He discusses the importance of the Pax8 marketplace and how it's leveling the playing field for MSPs, allowing them to compete for larger clients and offer enterprise-grade solutions. Th...
2024-10-22
35 min
Uncle Marv's IT Business Podcast
729 Eric Torres on the Importance of Community
Uncle Marv kicks off the show by introducing Eric Torres, who recently joined Pax8 in a new role focused on channel and community engagement. The conversation covers Eric's transition to Pax8 and his first experiences with the company, including attending the Pax8 Beyond event in Berlin. Eric shares insights on Pax8's approach to community engagement, highlighting their extensive event calendar and plans to expand their reach. He discusses the importance of the Pax8 marketplace and how it's leveling the playing field for MSPs, allowing them to compete for larger clients and offer enterprise-grade solutions. The discussion touches on a re...
2024-10-22
35 min
Uncle Marv's IT Business Podcast
729 Eric Torres on the Importance of Community
Uncle Marv kicks off the show by introducing Eric Torres, who recently joined Pax8 in a new role focused on channel and community engagement. The conversation covers Eric's transition to Pax8 and his first experiences with the company, including attending the Pax8 Beyond event in Berlin. Eric shares insights on Pax8's approach to community engagement, highlighting their extensive event calendar and plans to expand their reach. He discusses the importance of the Pax8 marketplace and how it's leveling the playing field for MSPs, allowing them to compete for larger clients and offer enterprise-grade solutions. The discussion touches on a re...
2024-10-22
35 min
Changing Channels
Exploring the Importance of Collaboration in Ecosystems
In this episode of Changing Channels, Channelnomics's Larry Walsh speaks with Stephanie Chiras, Senior Vice President of Partner Ecosystem Success at Red Hat, to discuss the critical role collaboration plays in building and leveraging successful ecosystem channels. Chiras highlights how no single company can solve all customer challenges alone, emphasizing the need for multiple partners to work together to deliver comprehensive solutions. Red Hat, as a leader in open-source software, has embraced this collaborative approach by creating a flexible, modular partner framework that enables partners to engage more effectively with both Red Hat and each other. Throughout the conversation...
2024-10-08
32 min
Changing Channels
Inside NinjaOne's Meteoric Rise in Managed Services
In this episode of Changing Channels, host Larry Walsh speaks with Sal Sferlazza, the CEO and founder of NinjaOne, a leading managed services platform, to discuss the evolving landscape of Managed Services Providers (MSPs). They dive into how NinjaOne has emerged as a competitive alternative in the crowded MSP market by focusing on simplicity, scalability, and superior customer service. From the rise of MSPs to the challenges they face in today’s complex and commoditized environment, this conversation covers how vendors like NinjaOne are helping MSPs consolidate their tech stacks, improve business outcomes, and grow their customer bases. Sferlazza al...
2024-09-17
30 min
Beyond Distribution with GTDC
Alleviating Vendors’ Burdens Through Distribution: Exclusive Insight from Channelnomics’ Larry Walsh
Larry Walsh, CEO and chief analyst at Channelnomics, emphasizes that the value proposition for distribution continues to grow stronger due to vendors' expansion goals, and even more so with the increasing focus on data intelligence and digital transformation. In this episode of Beyond Distribution with GTDC, he discusses partner expansion and the shifts in global go-to-market strategies with host Frank Vitagliano. How will greater data synergies and analytics affect sell-through? What effect will digital marketplaces have on partner engagement and sales growth? How has the value of distribution been affected by cloud expansion and hyperscalers? Hear the answ...
2024-09-11
33 min
Changing Channels
Inside the Influencing Power of Partner Advisory Boards
Partner advisory boards (PABs) or councils (PACs) are integral components of many vendor channel programs, serving as crucial platforms for direct and candid dialogue between vendor leadership, channel managers, and partners. These forums allow vendors to gain valuable insights into their current operations and gauge partner sentiment regarding future plans and aspirations. While most vendors acknowledge the significance of PABs in their partner programs, the effectiveness of these forums can vary. Inconsistent execution or a lack of actionable feedback can diminish their value. Successful PABs require careful planning, coordination, active listening, and, most importantly, a genuine commitment from vendors...
2024-08-20
30 min
Changing Channels
Building Annual Recurring Revenue with Partners
More than 90% of software and services vendors are selling their products on subscription plans, generating annual recurring revenue (ARR). The model is more advantageous than traditional sales through transactional perpetual licensing, as it provides predictable revenue that leads to higher market valuations. While software and services sold on long-term recurring contracts have many operational and economic advantages, generating sales through partners isn’t always easy. Many vendors are challenged in getting partners to accept and act on the model. A company finding success in the subscription model is Cato Networks, which recently announced it surpassed $200 million in ARR, doubling th...
2024-08-06
23 min
Changing Channels
Redefining Managed Services Economics
The managed services segment of the channel has long operated on a “best of breed” basis. These companies developed services with collections of technologies from multiple vendors, providing what they considered the best options for their needs. While "best of breed" is considered a good means of developing effective systems, it is not always easy and often expensive to create and maintain. The holy grail of managed services is the simplification of systems into consolidated applications with well-integrated features and lower total cost of ownership. This approach, in theory, leads to better organizational management, predictable costs, and improved service deli...
2024-07-23
30 min
Channel Waves by StructuredWeb
Episode 24 - Bryn Nettesheim
Discover the exciting potential of AI in the channel ecosystem in this episode of ChannelWaves! Join host Steven Kellam and Bryn Nettesheim, VP of Professional Services at Channelnomics, as they cut through the hype and explore practical applications and future opportunities of AI. Learn about the enormous market potential, with IDC forecasting the global AI market to soar from $40 billion this year to $150 billion by 2027. Hear how AI can enhance sales operations, marketing efforts, and partner enablement, offering tangible benefits like improved deal registration conversion rates. Steven and Bryn also address common fears and compliance issues, emphasizing the importance...
2024-07-17
31 min
Changing Channels
What Channel Women Face in their Careers
Women in the IT channel face unique career challenges. These include skill development, gaining experience, and demonstrating their value for advancement in a predominantly male industry while also balancing motherhood and family responsibilities. Simply put, men don’t face the same pressures as women. Progress is evident, though, with more women holding leadership positions and rising through the ranks. However, mid-level channel professionals continue to face challenges balancing work and family commitments. In this episode of Changing Channels, Bryn Nettesheim, explores career issues for women building successful careers in the channel with an expert panel of...
2024-07-09
47 min
Changing Channels
Connecting the Ecosystem Dots with ISVs
No one technology vendor has all the products and services that businesses need to operate efficiently and effectively. Even the best vendors with the broadest portfolios have limitations. They need to partner with complementary products and services to extend the value of their applications. This need is at the heart of what makes ecosystems valuable. Through ecosystems vendors and partners are able to combine products into systems. A significant part of this ecosystem is independent software vendors (ISVs), which make the applications that extend the functionality and value of the underlying technology products and platforms. The challenge vendors and...
2024-06-25
36 min
Changing Channels
Dissecting the Ecosystem Definition Problem
The term "ecosystem" has become increasingly prevalent in recent years, steadily replacing "channels" to denote indirect sales processes. By definition, ecosystems is the collaboration between two or more companies to address a customer's needs. Nevertheless, there is a trend where the term "ecosystems" is also applied to describe channel populations and communities, leading to some confusion. This conflation of terms can set unrealistic expectations about what ecosystems are and what outcomes they can achieve. In this episode of "Changing Channels," Channelnomics's Larry Walsh and Bryn Nettesheim address the nuances of the ecosystem definition and seek t...
2024-04-02
25 min
The Killing IT Podcast
Episode 207 - Bigger and Bigger MSPs, AI, and How to Consume Advice
Check out the bonus Killing IT content on MSP Radio's Business of Tech podcast! Today's a great day to subscribe to that: https://www.businessof.tech/subscribe/ -- -- -- Topic 1: The Current State of Mergers, Acquisition, and MSP Consolidation Mergers and Acquisitions are alive and well in the MSP channel. Jay McBain from Canalys predicts a growth of M&A of 50% in 2024. In addition to MSPs themselves, he says that we’ll see some major vendors acquired as well. The promise of these larger organizations is always that they’ll bring...
2024-03-30
33 min
Changing Channels
The Impact of Tech Layoffs on DEI Initiatives
The tech industry is the generator of great wealth and a contributor to economic growth. The industry has provided trillions of dollars in opportunities to entrepreneurs and investors around the world, and it has offered a pathway to a better life for millions. The last two years haven’t been kind to the tech industry. Many companies and their partners are struggling against strong economic headwinds resulting from the post-COVID recovery and geopolitical instability. While tech companies continue to generate profits, their operating costs are going up. The biggest impediments to performance and growth: Inflation, interest rates, au...
2024-02-20
39 min
Changing Channels
HPE’s Paul Hunter on Transitioning Channels to ‘as-a-Service’
Paul Hunter, managing director of North America at HPE, joins Changing Channel’s Larry Walsh to discuss the traditional data center hardware company’s transition to the Everything-as-a-Service model and what it meant to its channel program. In recent years, vendors across the tech industry have wholeheartedly embraced the Everything-as-a-Service (XaaS) model. This revolutionary approach involves selling technology in various forms through subscription and consumption-based models, which offer numerous benefits. The appeal of this model is undeniable: It generates recurring and predictable revenue while eliminating the uncertainties of sales cycles. While companies that were born in t...
2023-06-06
33 min
Changing Channels
Ingram Micro’s Eric Hembree on Extended Reality & IoT in the Channel
Eric Hembree, director of Internet of Things at Ingram Micro, joins Changing Channel’s Larry Walsh to discuss the state of Extended Reality and IoT in the channel. The reputation of Extended Reality (XR) technology is taking a hit as some consumer vendors are pulling back on their market development ambitions. But in the commercial segment, XR is just getting warmed up. Ingram Micro, one of the world’s largest technology distributors, partnered with Channelnomics to study the state of XR — an umbrella term that includes augmented and virtual reality — in the channel. The research found that...
2023-04-18
38 min
B2B Reimagined
Ep 74 | The Channel: Always Changing, Always Vital (w/ Channelnomics)
“When people talk about the death of the channel, the death of distribution, I just sit back and go, ‘Hold my beer – give me a whiteboard and I will explain to you how wrong you are.’” Channelnomics CEO Larry Walsh is our guest today for a wide-ranging discussion on what the channel is and why it matters for B2B companies. He shared how the pandemic exposed both the vitality of the channel and the perils of neglecting it, how the channel serves as a salve to a recession, why talk of a “new no...
2023-04-13
29 min
Business of Tech: Daily 10-Minute IT Services Insights
Wed Apr-12-2023: Office Market worries, Channel partners acceleration, and Public Comments wanted on AI
Three things to know today: Office Space Availability in the US at Record High, Signaling Challenges for Office Market Amid Remote Work Trend Channel Partners Accelerate Expansion into Cloud and Managed Services, According to Channelnomics 2023 Forecast Report AND NTIA seeks public comments on AI accountability measures Advertiser: https://linode.com/mspradio/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/ Su...
2023-04-12
08 min
Changing Channels
The 2023 Channelnomics Channel Forecast
Economic uncertainty remains high, even as the general indicators start to point away from a recession disrupting the market in 2023. Channelnomics is adding to this more optimistic outlook with the recently released annual Channel Forecast report, which found that technology vendors believe indirect sales will increase this year. The prospect of a good sales and revenue year is somewhat surprising amid the continuing string of technology company layoffs and mixed sales results by product category. The technology market is in flux and adjusting to the contemporary realities of the post-pandemic world. As supply chains ease and companies r...
2023-03-07
33 min
Changing Channels
Netskope’s David Rogers on the Security of Ecosystems
David Rogers, senior vice president of alliances and global channel sales at Netskope, talks to Larry Walsh about the security risks of the expanding world of ecosystems. “Ecosystems” is a buzzword that everyone is talking about these days. In these collaborative networks of technology and value providers, vendors, distributors, resellers, service providers, and integrators work together to combine various applications and resources, resulting in a value that’s greater than the sum of their parts. These ecosystems aren’t limited to the technology industry or the IT channel. Every industry is adopting ecosystems to maximize their pr...
2023-02-21
25 min
Changing Channels
Oracle’s Ross Brown on Cloud Economics
Ross Brown, senior vice president of North America Cloud Ecosystem Partners at Oracle, talks to Larry Walsh about what it means to make money in cloud computing. The cloud is now mainstream. Vendors and partners make more money on cloud and other automated services sold through subscriptions than they do through traditional hardware and software products. A large part of cloud computing’s appeal is the recurring revenue — steady, predictable income with a consistent expense correlation. Unlike fluctuating, seasonal sales cycles, recurring revenue brings certainty. Recurring revenue sounds simple in explaining the cloud computing model, but a...
2023-01-24
43 min
Emerging Technologies in Business
Strategy and Intelligence in XR with Channelnomics CEO Larry Walsh
Today we get the opportunity to speak with award-winning journalist Larry Walsh the CEO of Channelnomics. They are a business strategy and research firm focused on improving the performance and technology of companies' direct and indirect channels through their portfolio of market-leading products and services to accelerate and optimize routes to market utilizing Channelnomics strategy, intelligence, and enablement services. This episode is brought to you by ConcannonXR. ConcannonXR is a team of expert consultants skilled in helping take XR solutions to the marketplace. Reach out to inquiry@concannonxr.com to learn more.
2023-01-24
37 min
Changing Channels
Palo Alto Networks’ Karl Soderlund on Challenging Complacency
Karl Soderlund, senior vice president of North America ecosystems at Palo Alto Networks, joins Larry Walsh to talk about what it takes for channel leadership and teams to continuously challenge themselves to look for improvements and better ways of doing things. Technology is a driving force behind the transformation of the way businesses operate. One important aspect of this transformation is the channel, which vendors use to get their products to market through partners. Staying ahead of the competition and meeting customers’ evolving expectations require channel managers and teams to constantly seek ways to improve their strategies an...
2023-01-10
27 min
Changing Channels
Best of Changing Channels 2022
Changing Channels welcomed dozens of seasoned and insightful channel leaders from around the world and across the industry to share their experiences in developing modern routes to market. As we transition to the new year, Channelnomics is revisiting some of the best moments of Changing Channels over the last 12 months. We’re looking back at the deep thoughts and experiences shared by numerous industry executives, including: Rob Rae, Datto Cheryl Cook, Dell Technologies Louise McEvoy, Trend Micro Ted Schumann, Planet One (now Avant) Michelle Hodges, Ivanta (formerly of GitLab) John Dusett, Ingram Micro Cloud Lou Serlenga, Nile Dan To...
2022-12-27
23 min
Changing Channels
Dell Technologies’ Cheryl Cook on the Evolving Art of Channel Marketing
Cheryl Cook, senior vice president of global channel marketing at Dell Technologies, joins Larry Walsh to talk about the state of channel marketing, how marketing to and through the channel is evolving, and how to craft market-leading channel marketing programs. Successful channels require a combination of good products with demonstrable value propositions, training and enablement to transfer skills required to sell and support the offerings, and marketing resources and support to drive the demand that leads to revenue and profitability. Every vendor has channel marketing resources and functions that support partners’ go-to-market activities and keep pa...
2022-11-29
35 min
Beyond Distribution with GTDC
IT Distributors are a Recessionary Firewall
While financial experts debate if the word is in an actual, inflation and other economic concerns are impacting businesses and their long-term strategies, suggests Larry Walsh, CEO of Channelnomics. In this episode, he and host Frank Vitagliano discuss how savvy vendors leverage the channel to control costs while expanding their sales. How can distributors help vendors and partners mitigate economic pressures while expanding their resources? From flexible cost models to online marketplaces and online support capabilities, this conversation covers a variety of ways technology companies can mitigate their recessionary concerns. Listen to the full discussion in...
2022-11-09
37 min
Changing Channels
Google Cloud’s Eric Buck on Distribution in Cloud Services
Eric Buck, director of commercial partners and global distribution at Google Cloud, joins Larry Walsh to talk about the role two-tier distribution models and distributors play in aiding cloud service providers in engaging channels and supporting partners. Technology is increasingly being delivered via the cloud and sold through subscription payment models. End customers — from SMBs to enterprises — appreciate the ability to acquire and utilize computing resources hosted in public cloud infrastructure and available from virtually anywhere. The digitalization of computing infrastructure and resources has many channel pros questioning the necessity of selling cloud services through traditio...
2022-10-25
28 min
Changing Channels
Tanium’s Todd Palmer on Finding the Right Partners
Todd Palmer, senior vice president of global partner sales at Tanium, joins Larry Walsh to talk about the mythical “right partners” that vendors always seek to sell their products and why it’s important to set the right expectations when developing go-to-market partnerships. Vendors often say that they want to work with the right partners — resellers and solution providers with the ability and willingness to sell their products, support their customers, and, most of all, book consistent sales and beat revenue expectations. “The right partners” are the white whales of the channel — a bit of a myth, if not mi...
2022-10-12
30 min
Changing Channels
Nile’s Lou Serlenga on Launching a New Company in the Channel
Lou Serlenga, chief revenue officer at Nile, joins Larry Walsh to talk about the launch of a new Network-as-a-Service company that’s leveraging channel partnerships to take on the incumbents in the staid, commoditized networking segment. New technology companies spring onto the IT landscape all the time, but few launch into a well-established and commoditized segment that’s dominated by a giant such as Cisco Systems. Yet that’s what the folks at Nile are doing. Under the leadership of chairman John Chambers, former CEO of Cisco, and Pankaj Patel, former executive vice president and chief...
2022-09-27
29 min
Changing Channels
Channelnomics’ T.C. Doyle on the X-Chasm of Service Transformation
T.C. Doyle, vice president of strategic content at Channelnomics, joins Changing Channels host Larry Walsh to discuss the challenges all vendors face in transitioning from transactional to recurring revenue models. Services sold through subscription or recurring contracts are fast becoming the dominant go-to-market model for all vendors. While cloud service providers are built on the recurring-revenue model, even hardware and component vendors are pivoting toward the predictable revenue model. Recurring revenue is attractive, but it’s not easy to generate when a vendor has a legacy of transactional sales. Recurring revenue is — or should be —...
2022-07-21
16 min
Channel Journeys Podcast
Lynn Smurthwaite-Murphy: Channel Success in a Remote Digital World
Buyer and worker behavior changed dramatically during the pandemic. Lynn Smurthwaite-Murphy, CEO of Plugable Technologies, discusses the impacts of the remote worker, digital buyer world on the channel and how to achieve success. The answer is surprisingly simple. KEY TAKEAWAYS Here are 5 things I learned from Lynn about the shift to a remote digital world: Tech buyers are getting more and more comfortable make large purchases digitally, with deal sizes surpassing $500K. B2B is still lagging B2C in digital transformation, but digital is eating away at the long tail of the channel w...
2022-07-06
34 min
The Partner Channel Podcast
How Your Channel can Thrive in an Economic Downturn
Tune into our latest episode with Larry Walsh, CEO & Chief Analyst at Channelnomics as he speaks with Tori Barlow, VP of Marketing at Allbound, about ways your channel can thrive during an economic downturn.
2022-06-29
17 min
Changing Channels
Netenrich’s Justin Crotty on Leveraging Data in Managed Services
Justin Crotty, senior vice president of channels at Netenrich, joins Channelnomics Changing Channels host Larry Walsh to discuss how data and device telemetry is transforming managed service delivery and value propositions. Managed services in the channel are nothing new. Partners started delivering them more than 20 years ago, augmenting and replacing their legacy break/fix support with remote monitoring and management. Increasingly, vendors — particularly legacy hardware and software vendors — are discovering the power and value of service and subscription models. Vendors want the same predictable recurring revenue that partners have generated for years. Wall Street and private...
2022-06-22
22 min
Changing Channels
What Vendors Don’t Understand About Partners
Larry Walsh, chief analyst at Channelnomics, discusses the performance challenges that channel chiefs face, explaining that they’re rooted in a fundamental misunderstanding of partner business models and ill-conceived presumptions about partner capabilities. Being a channel chief isn’t easy. Channel leaders face numerous challenges, including getting partners to perform in a way that contributes to company goals and revenue-generation expectations. This underlying challenge is amplified by the struggles that come from transitioning channels to new service and subscription models. In the 2022 Channel Chief Outlook report, Channelnomics reveals that 85% of channel chiefs say they’re challe...
2022-06-07
12 min
Changing Channels
Ingram Micro Cloud’s John Dusett on Cloud Customer Experience
Ingram Micro Cloud’s John Dusett joins Changing Channels host Larry Walsh to discuss new cloud research — conducted by Channelnomics and supported by Ingram Micro Cloud, Microsoft, and Google Workspace — and how the customer experience is crucial when it comes to service renewals and expansions. The cloud computing market continues to grow at double-digit rates. Over the next decade, businesses will continue to migrate systems and mission-critical workloads into cloud environments. They’ll adopt cloud-based applications to replace legacy client-side licenses, and they’ll subscribe to managed services to support their cloud resources. To say that it’s...
2022-05-03
28 min
Changing Channels
TeamViewer’s Patty Nagle and Rob Thiele on Evolving Channel Strategies
TeamViewer’s Patty Nagle and Rob Thiele join Changing Channel’s Larry Walsh to discuss how they’re revamping their channel program to accelerate the company’s evolution into more use cases and market opportunities beyond their remote-access foundation. Many products start out as free, consumer-oriented offerings to capture market share for what’s often a singular purpose or value proposition. Over time, they evolve into more business-ready, enterprise-centric solutions. The trick is building the sales capacity and coverage to make the leap from legacy to future. The channel is often that evolutionary catalyst. One company th...
2022-04-27
31 min
Changing Channels
How the War in Ukraine Is Reshaping Everything
Larry Walsh, chief analyst at Channelnomics, provides an overview of how the Russian war on Ukraine is affecting global and regional economies, and how the conflict will impact the technology industry and channels. The Russian war on Ukraine isn’t a regional conflict. While the fighting is happening across the plains and marshlands of the Ukrainian heartland, the war is having a cascading effect of human and economic disruption around the world. As Walsh explains, the war will cause significant disruptions in energy, food, and raw-material supplies. Western resolve to oppose the war through sanctions co...
2022-04-12
40 min
Changing Channels
Hitachi Vantara’s Kim King on Automated Partner Quoting
Larry Walsh talks to Hitachi Vantara Senior Vice President of Strategic Partners and Alliances Kim King on automating quoting for partners to ensure fast, easy access to accurate pricing with minimal human interaction. Buyer expectations have evolved. No longer are companies willing to wait for weeks for quotes on their IT projects. They want the same “Amazon Experience” in their business purchasing that they get in their consumer lives. In other words, they want quotes in days, if not hours. Quoting has been a longtime challenge for both vendors and distributors. Partners receive different discounts and...
2022-04-05
33 min
Changing Channels
Acronis CEO Patrick Pulvermueller on the Impact of the Ukraine War
Larry Walsh talks with Acronis CEO Patrick Pulvermueller about the impact the war in Ukraine is having on the technology market and channel, efforts made to help refugees, and how the Russian invasion is changing strategic and contingency planning. The war in Ukraine, now raging for more than a month, woke governments and companies around the world out of their complacency. The dystopian-like order of the Cold War returned with a vengeance, causing many technology industry leaders to rethink their operations and outlook in ways they couldn’t conceive just weeks ago. To date, thousands of...
2022-03-29
22 min
Changing Channels
Sarit Chalamish of monday.com on Flipping the Script on Partner Enablement
Larry Walsh talks to monday.com Senior Channel Partner Manager Sarit Chalamish about how vendors can step outside of their comfort zone and embrace creative business solutions to pave the way for unparalleled opportunities for growth and success across all levels of an organization. As any channel professional knows, building a successful partner program is no simple task. Starting from scratch and finding the right partners to connect with takes a tremendous amount of concentrated relationship-building, typically accomplished through face-to-face meetings and the moments in between wining and dining. Especially for the leaders assigned to getting a ne...
2022-03-16
26 min
Changing Channels
GitLab’s Michelle Hodges on Spotlighting the Value of the Channel
Michelle Hodges, vice president of worldwide channels at GitLab, joins host Larry Walsh to discuss how channel executives can develop better relationships with board members while showcasing the benefits of the channel. Channel chiefs are often challenged in explaining and demonstrating the value of partner programs and relationships to decision-makers in their organizations. Having a seat at the management table means having a voice in strategy and decision-making. In business, there’s no bigger table than the board of directors. Gaining the attention of the board in supporting the channel is becoming increasingly important to ch...
2022-03-08
25 min
Changing Channels
Datto’s Rob Rae on Building Strong Managed Services Partnerships
Rob Rae, senior vice president of Datto, joins Channelnomics’ Changing Channels host Larry Walsh to discuss why vendors often struggle when building service channels and how to get the most out of MSP relationships. As the shift away from transactional sales models and toward service- and consumption-based paradigms progresses, vendors are realizing that managed service providers may be the ideal target for building out their indirect sales. That’s because MSPs are entrenched in current revenue models, are used to selling to their customers, and already have a good installed base of customer and consumer service...
2022-02-22
36 min
Changing Channels
Microsoft’s Craig Crescas on Leaning into the Power of Advanced Cloud Applications
Craig Crescas, Cloud Solution Architect at Microsoft, and Mathew Batterbee, Global Head of Business Applications at Ingram Micro Cloud, join Changing Channels host Larry Walsh to discuss how partners can leverage the benefits of advanced cloud applications and help customers do the same. As the digital transformation continues to barrel ahead, with no signs of slowing down, advanced cloud-based applications are increasingly imperative in helping organizations to automate processes, maintain accurate records, and facilitate better customer experiences. The challenge many businesses face is setting up and operationalizing that cloud-based software. When customers don’t have the ex...
2022-02-08
29 min
The Killing IT Podcast
Episode 149 - Cruising through 2022; Lessons from Mark Cuban and Microsoft
Topic 1: Is 2022 the Year to Embrace the Grind? Is this your year to take on big challenges, set the cruise control, or something else? This topic was inspired by our friend TC Doyle at Channelnomics. “Not every year or period is destined to be a transformative one. For every 1945, 1989, or 2001, there are plenty of 1913s, 1953s, and 2005s.” https://channelnomics.com/2022/01/embrace-the-grind-thats-2022/ Topic 2: Mark Cuban Takes on Walmart. Is he disrupting anything? What about basic strategy? “The ultra-straightforward business plan of undercutting middle men and offering a prove...
2022-02-01
30 min
Out for Lunch
If Data is King, Vision is Queen
In this special episode of Out to Lunch, guest host Meaghan Sullivan sits down with Channelnomics CEO Larry Walsh to hear his predictions for business in 2022 as well as what trends partners should follow to succeed in this rapidly changing world.Hope you packed a big lunch for this one...Take this quick survey to help improve the podcast, it only takes 30 seconds!Please reach out with any questions, comments, or feedback to: grifyn.mcerlean@sap.com
2022-02-01
24 min
Changing Channels
PlanetOne’s Ted Schuman on Leveraging Data to Enhance the Human Experience
Ted Schuman, founder and CEO of PlanetOne, joins Channelnomics’ Changing Channels host Larry Walsh to discuss how vendors can better leverage data to improve customer experience and communication across the channel. It’s easy to say we’re living in the data age, and that data is the new fuel of the business engine, but it’s a lot harder to execute on that vision than it seems. Big Data remains one of the biggest challenges many companies face as they seek to collect, manage, normalize, and analyze it to create single points of truth. Technolo...
2022-01-25
31 min
Changing Channels
Trend Micro’s Louise McEvoy on Embracing the Reality of Change
Louise McEvoy, vice president of U.S. channels at Trend Micro, joins Channelnomics Changing Channels host Larry Walsh to discuss how channel professionals can change their mindset and embrace the reality of change. We’ve probably all heard the saying, “the only constant in life is change,” and it’s true. The channel is on the brink of a major transformation. Shifting priorities, digital transformation, and new sources of revenue mean that vendors and partners alike are being forced to re-evaluate their go-to-market strategies. At this pivotal point in time, all channel professionals have the same two options...
2022-01-11
35 min
Changing Channels
Best of Changing Channels 2021
Changing Channels host Larry Walsh recounts the highlights of 2021’s 26 episodes with some of our top guests and industry luminaries. Many people in the world would say that 2021 is not a year they’d want to repeat, given the ongoing pandemic, inflation, and supply-chain disruptions. Suffice it to say that the world is hardly back to normal. But the channel perseveres. In 2021, Changing Channels invited some of the top channel executives and thought leaders to share their experiences and insights on a variety of strategic and operational topics. Over the course of 26 episodes, our guests spoke about enab...
2021-12-22
31 min
Changing Channels
Poly’s Nick Tidd on Redefining the Value of Technology
Nick Tidd, vice president of global channel sales at Poly, joins Channelnomics’ Changing Channels host Larry Walsh to discuss how vendors can better meet customers’ evolving technology needs. The COVID-19 pandemic changed the way the world thinks about work as employees grew accustomed to using their own devices and technology platforms. Now, as employees return to the office, they’re seeking the same rich technology experience to which they’ve become accustomed. Employers are stepping up to meet employees’ demands, upgrading their existing technology, but in many cases, they’re rendering their old equipment obsolete in the process....
2021-12-08
34 min
Changing Channels
Google Cloud’s Sandeep Gupta on Driving Fluid Collaboration
Sandeep Gupta, Lead of Strategic Partnerships at Google Cloud, joins Channelnomics Changing Channels host Larry Walsh to discuss how Google Workspace can help ensure productivity and meaningful connection for everyone during this transitory time. Spurred by difficult conditions wrought by the pandemic over the past two years, the world’s been forced to adopt more flexible, fluid work arrangements. Mobile devices, persistent high-speed Internet, and cloud-based applications make working from home relatively easy, and during this adjustment period, options for collaboration have emerged in ways we didn’t think possible before 2020. While working from home – and from anywhere –...
2021-11-30
26 min
Changing Channels
Channelnomics’ Larry Walsh on the 7 Truths About the Channel’s Long Tail
Channelnomics’ Larry Walsh discusses the debate around the true value of the channel’s long tail and explains some of the misconceptions about this cadre of partners. By definition, the long tail is a collection of partners that contribute little and are considered low-value on an individual level but generate a large sum of revenue collectively. In practice, the long tail is a concept that few in the channel completely understand and even fewer know how to address. That begs the question: Can the long tail truly be leveraged? There’s always been debate about the lo...
2021-11-09
09 min
ChannelPro Weekly Podcast
ChannelPro Weekly Podcast: Episode #204 - Hard Stuff Makes Money
Feel free to tackle only simple challenges, channel pros. Just don’t expect to make much at it. Take it from this week’s guest host, podcaster and industry analyst Dave Sobel, it’s the hard stuff that produces big money. Dave, Matt, and Rich have plenty to say about that topic, as well as the news from Acronis’s CyberFit Summit, and Dave has a few thoughts to share about Kaseya’s efforts to harden its software against future breaches too. Then your three hosts are joined by interview guest Larry Walsh, of Channelnomics, for a can’t-miss...
2021-10-29
1h 50
Changing Channels
Cisco’s Denzil Samuels on Driving Better Customer Experiences
Denzil Samuels, vice president of the global CX Partner Practice at Cisco, joins Channelnomics Changing Channels host Larry Walsh to discuss how vendors can enable partners to meet shifting customer experience expectations. Customer experience is the new name of the game. While “the customer is always right” might not always be true in practice, what is certainly true is that as the technology market shifts to a service-based model, customer experience is the deciding factor for service success. Customers are looking for the best functionality, outcomes, and ease of use. When partners are part of service delivery, customers...
2021-10-26
30 min
Changing Channels
Secureworks’ Wendy Thomas on Securing Human Progress
Wendy Thomas, CEO of Secureworks, joins Channelnomics’s Changing Channels host Larry Walsh to discuss how security services are instrumental in helping businesses keep up with the security arms race. Security is an arms race. With each advancement in technology, hackers find ways of one-upping the defenders of a business’s digital frontiers. Security breaches always have consequences. In the past, a compromise could mean losing access to files or being blocked from mission-critical applications, both of which can lead to lost revenue. Today, though, in the increasingly digitalized world, the consequences of security breaches are increasing in t...
2021-10-12
26 min
It's All About the Questions
Futurist talks future of work, obsession and passion projects - Jay McBain
I had to have Jay McBain back on the show to continue our conversation from July, 2020 about customer obsession, journey mapping and the future of week. A year has gone by since then and I wanted to look at what he was seeing transformed, stagnant and a no go. With that in mind we ventured into conversation about opportunity costs and how at some point it becomes numeric and definable. But should you quantify it or leap and take the risk on the opportunity? We also talked about making decisions, not making decisions and staying...
2021-10-11
48 min
Changing Channels
Impact Pricing’s Mark Stiving on Product Pricing and Discount Strategies
Mark Stiving, chief pricing educator at Impact Pricing, joins Channelnomics’ Changing Channels host Larry Walsh to talk about pricing, discounting, and channel sales strategies. No one wants to pay full price for anything. And people love winning. So it shouldn’t be a surprise that when it comes to the list price of products, people are always looking for a discount. They want to win a deal. Through partners, manufacturers often offer significant discounts on their products to meet this negotiation demand and avoid losing a sale. The question arises: Why does a list price even exist...
2021-09-28
28 min
Changing Channels
Ingram Micro Cloud’s John Dusett & Channelnomics’ Chris Gonsalves on Cloud Trends and Opportunities
Channelnomics and Ingram Micro Cloud, with the support of Microsoft and Google Workspace, unveil the 2021 State of the U.S. Cloud Channel report, the fourth annual study on trends around cloud computing among resellers and service providers. John Dusett, executive director of cloud services in the U.S. for Ingram Micro Cloud, and Chris Gonsalves, senior vice president of research at Channelnomics, join Channelnomics’ Changing Channels host Larry Walsh to talk about strengths and weaknesses among resellers in the cloud segment. The 2021 State of the U.S. Cloud Channel report, an annual study conducted by Channelnomics with Ingram Micro Cl...
2021-09-14
30 min
Changing Channels
Nutanix’s Christian Alvarez on Establishing Channel KPIs
Christian Alvarez, senior vice president of worldwide channel sales and all routes to market at Nutanix, joins Channelnomics’ Changing Channels host Larry Walsh to talk about creating meaningful and contextual channel key performance indicators (KPIs). A common challenge among channel professionals is proving the relative worth of partner programs and productivity. Everyone knows that KPIs are essential for measuring and monitoring channel performance and success. The question that vexes many channel professionals is this: What KPIs are most applicable to the unique circumstances and needs of different vendors? When it comes to KPIs, a...
2021-09-08
30 min
Changing Channels
Oracle NetSuite’s Craig West on Partner Enablement
Oracle NetSuite's Craig West joins Channelnomics' Changing Channels host Larry Wals to discuss the importance of continuous partner enablement. They say it takes money to make money. One of the ways vendors use money to make money is through the enablement of their partners. This investment leads to the creation and cultivation of partnerships that are – in many cases – more productive. Partners enabled through technology and sales training generate more revenue for their vendors. While training and enablement are universally seen as a channel necessity, connecting the value to the outcome often proves elusiv...
2021-08-31
27 min
Changing Channels
Zebra’s Bill Cate on Working With Influence Partners
Bill Cate, vice president of marketing and channels at Zebra Technologies, joins Channelnomics’ Changing Channels host Larry Walsh to discuss the role of non-transacting partners in go-to-market strategy. Partners come in various models and sizes. The common trait is that they sell and support technology products produced by vendors. At least that’s what conventional channel wisdom says. But the channel is replete with non-transacting partners – companies and professionals that influence end customer product consideration and purchasing decisions. Non-transacting partners range from IT resellers that see a sales opportunity but don’t have a relationship with the vendor t...
2021-08-24
24 min
Changing Channels
Wasabi’s Laurie Mitchell on Expanding Into the International Market
Laurie Mitchell, vice president of partner and international marketing at Wasabi Technologies, joins Channelnomics’ Changing Channels host Larry Walsh to discuss how a midstage technology start-up expands into the international channel. Wading into international waters is a tricky proposition for many technology companies. The complexities of localization, the individualities of different markets, the unique needs of customers in various parts of the world, and the expenses involved in developing a multinational presence are all challenges to any organization trying to build an international channel. Despite the intricacies, though, emerging U.S. cloud storage company Wasabi Technologies has rapidly expanded its international foo...
2021-08-17
20 min
Changing Channels
Pure Storage’s Andy Martin on Embracing the Subscription-Based Sales Model
Andy Martin, vice president of global partner sales at Pure Storage, joins Channelnomics’ Changing Channels host Larry Walsh to discuss the challenges and rewards of transitioning to a subscription-based sales model. The subscription model, under which technology is sold based on access and use rather than as a one-off transaction, is changing the way businesses acquire and consume said technology. It’s also giving customers greater flexibility to plan, utilize, and budget for their technology needs and providing economic benefits to vendors, partners, and customers as they pare down their capital expenses. Among hardware companies, Pure...
2021-08-10
28 min
Changing Channels
Sibling Rivals Channel Maven’s Heather K. Margolis and Channelnomics' Larry Walsh Dish on Channel Marketing
Heather K. Margolis, the founder of Channel Maven and Spark My Channel, joins Channelnomics’ Changing Channels host Larry Walsh to discuss how marketing to and through channel partners is changing and what most technology companies get wrong. If you want sales, you need to start with marketing. It’s a well-worn refrain in the channel that partners are subpar at marketing. According to Channelnomics research, between 60% and 80% of partners have no marketing plans, and the majority lack marketing capabilities. Such shortcomings necessitate that vendors pick up the load for producing materials and messaging to promote products and serv...
2021-08-03
38 min
Changing Channels
Microsoft’s Alyssa Fitzpatrick on Flipping the Co-Selling Model
Alyssa Fitzpatrick joins Channelnomics’ Changing Channels host Larry Walsh to discuss Microsoft’s innovative co-sell program in which it’s become the driver of independent software vendor products that complement the Azure cloud. Cloud computing ushered in whole new ways of selling, delivering, and consuming technology. Through cloud platforms, vendors earn recurring revenue while customers get access to robust, resilient resources at a more palatable expense. Driving cloud adoption and expanded consumption requires applications. The more applications a customer runs in a cloud, the more revenue it generates for the service provider. Channels have a limited number of sel...
2021-07-13
32 min
Changing Channels
AppSmart’s Renee Bergeron on the Evolution of Channel Marketplaces
Renee Bergeron joins Channelnomics’ Changing Channels host Larry Walsh to discuss how innovative marketplace models are providing new avenues to market for technology vendors and partners. Marketplaces and online digital sales are increasing quickly. More than $6 trillion in B2B goods and reserves sales transact through marketplaces annually – nearly three times the volume of B2C activity. And a significant and increasing portion of that volume is technology products and services. Marketplace sales were on the ascent prior to the pandemic. Lockdown conditions made online buying a necessity for many businesses and provided vendors and resellers with a mu...
2021-06-24
28 min
Changing Channels
Harvard Business School’s Frank Cespedes on How to Sell in a World That Never Stops Changing
Frank Cespedes joins Channelnomics’ Changing Channels host Larry Walsh to talk about effective sales and channel strategies in the post-pandemic economy. The COVID-19 pandemic left an indelible mark on the market – particularly when it comes to sales strategy and management. The emergence of digital collaboration and dominance of online marketplaces has many sales leaders and strategists looking for the next selling methodology to replace existing sales techniques and channels. But as much as things change, they stay the same. In his new book, “Sales Management That Works: How to Sell in a World That Never Stops C...
2021-06-08
29 min
Changing Channels
CyCognito’s Lori Cornmesser on Channel Chiefs Starting Over
Lori Cornmesser joins Channelnomics’ Changing Channels host Larry Walsh to talk about what it’s like for a channel chief to start over in a new role and find success in driving indirect sales. The average channel chief spends between 18 and 36 months in their role. From there, they often move on to a similar position in a different company. Review the resumes of some of the industry stalwarts and you’ll see a succession of channel leadership jobs, each requiring the same entry process of discovery, planning, and assimilation. Starting over as a channel chief isn’t easy. Th...
2021-05-11
32 min
Changing Channels
The Evolving Value of Distribution
Channelnomics’ Larry Walsh responds to the perception that distribution is declining in value to vendors’ go-to-market equation and channel programs. A recent poll found that channel chiefs see distribution’s contribution to channels declining as the market shifts to service-based models and cloud delivery mechanisms. This perception is nothing new. The value that distribution brings to vendors’ go-to-market equation is always in question, as vendors are always on the lookout for ways to cut complexity and costs from their channel programs. Yet despite the recurring value question, the distribution segment persists. The reason distribution exists in the first pl...
2021-04-27
11 min
SAP News
Exploring the Partner Ecosystem to Support Businesses Post-Pandemic
In this premiere SAP Partner Podcast, Meaghan Sullivan, head of Global Partner and Midmarket Marketing, SAP, talks with Larry Walsh, CEO, chief analyst and founder at Channelnomics, about how SAP partners are helping businesses adapt and evolve as the economy reopens. Joining them are two SAP partners –Sadee Gamhewa, co-founder and CEO at Velou, and Chris Couch, vice president SAP Solutions at Applexus Technologies – who share their insights about the specific challenges facing retailers and to talk about how RISE with SAP – business transformation as a service – is simplifying customers’ move to the cloud. Listen to this podcast to find out h...
2021-04-16
15 min
Changing Channels
Proofpoint’s Joe Sykora on Building Channel Sales Cultures
Joe Sykora joins Channelnomics’ Changing Channels host Larry Walsh to talk about strategies and tactics for instilling in partners the imperative of selling persistently and consistently. The IT channel is, by definition, a route to market for selling and delivering technology goods and services to end customers. Partners are the conduit through which products flow. They influence and direct customer brand consideration and product purchasing decisions. And partners play a major role in the customer experience through their deployment, professional services, and managed services. Selling is an essential part of the channel, but partners aren’t consistent in t...
2021-04-13
22 min
Changing Channels
HP’s Mary Beth Walker on Data-Driven Channels
Mary Beth Walker joins Channelnomics’ Changing Channels host Larry Walsh to discuss how HP’s new Amplify program is leveraging data shared by partners to improve channel sales and productivity. As many say, data in the digital age is the fuel of business. By gathering, organizing, and analyzing data, businesses of all sizes – from large enterprises to small Main Street shops – are making more informed decisions and improving their operations and productivity. Although the technology industry has pushed the concept of “Big Data” for years, the application of data and analytics in the channel is sparse. In the crafting...
2021-03-30
34 min
The Partner Channel Podcast
Managing a Channel in 2021 with Larry Walsh
In this episode of the Partner Channel Podcast, Larry Walsh sits down with Daniel to discuss key findings from Channelnomics annual reports and their impact on the ever-evolving role of channel managers.
2021-03-29
24 min
Changing Channels
Check Point’s Frank Rauch on Gaining Exec Support for Channels
Frank Rauch joins Channelnomics’ Changing Channels host Larry Walsh to discuss best practices for gaining top-down support from corporate executive leadership for channel strategies and programs. Executives from the CEO to sales leadership at technology companies often talk about the value of their channel partners in their success equation. Many corporate executives say that they couldn’t achieve their goals without channel partners’ contributions. In reality, faith in the channel is elusive. According to Channelnomics’ annual Channel Chief Outlook report, one in five channel chiefs is under high pressure to demonstrate the value of channel programs. Most channel p...
2021-03-16
35 min
Channel Journeys Podcast
Larry Walsh: Channelnomics of the New Normal
According to Larry Wash, CEO and Chief Analyst at Channelnomics, the only thing that’s certain moving forward is more change. The Covid pandemic may have accelerated Digital Transformation, but we’re still more at a point of digitalization and haven’t even started the transformation yet. And that’s the next evolution that’s going to be coming over the next few years, driving even more changes in the channel. Changes in value propositions and changes in the actors. For some of us it’s scary. For others. it’s exhilarating. KEY TAKEAWAYS Our default thinking is the...
2021-03-03
46 min
Changing Channels
Chad Cardenas on Innovating Channels Through Venture Investments
In this episode of Channelnomics’ Changing Channels, Chad Cardenas of TSG joins host Larry Walsh to discuss his model for getting partners to put skin in the game with start-up technology companies through investments and channel commitments. The lore of Silicon Valley was written with venture capital money. The start-up engine that brought iconic brands such as Google, Palo Alto Networks, and CrowdStrike to critical success made scores of millionaires and billionaires. In the process of their development, tech start-ups provide innovative products and services that feed the channel with new opportunities. Chad Cardenas, a te...
2021-03-02
45 min
Changing Channels
SAP's Meaghan Sullivan on Rising Up to Marketing Transformation
Channel Chief Meaghan Sullivan of SAP joins host Larry Walsh to recount the marketing lessons learned during the pandemic and how those learnings will shape digital go-to-market strategies for years to come! COVID-19 changed everything in the way vendors and partners generate demand, curate sales, and cultivate productive customer relationships. At the beginning of the pandemic, SAP’s Meaghan Sullivan was among the first to wonder openly what would become of sales pipelines and partner productivity if tried-and-true marketing techniques like live events were no longer available (at least for an extended period). As the global vice pr...
2021-02-22
30 min
Channel Edge
Larry Walsh on “who moved the channel cheese?” | Larry Walsh Channel Edge Ep 69
What happens when the pandemic ends? Naturally, there’s an inevitable rush and expectation to go back to business as usual. But, surprise! So much of a successful channel partner’s go-to-market strategy doesn’t always immediately revert back to pre-COVID times. As Larry and many others are surmising, COVID did not create a change or even spark new transformation. Rather, the pandemic and the world’s various responses have just accelerated what was already happening. What kind of environment does this evolution of channelnomics really create? How does it impact partners’ selling motion, marketing motion, and revenue gene...
2021-02-12
35 min
SuperPod — The no-filter MSP show
How to be at the far end of the value chain (and sell more)
Topics discussed in this episode:The good that the MSP community has done for him and why he wants to give back to this community. 04:00COVID gave a whole new perspective to what it means to have business continuity. 06:10The changes that MSPs need to make from a technical, business, and financial point of view, to stay resilient. 09:13It's necessary to continually look at your technology and see how you can enable your clients to meet their business goals. 12:00Getting new business is highly challenging; it is important to give 10x without expecting as much in return. 14:28When...
2020-10-08
35 min
The MSP Initiative
Let's Stop Guessing & Talk About REAL Numbers & Trends in the Technology Sector
🎙️ SPEAKER Larry Walsh is the leading go-to-market advisor to technology executives, channel leaders, and solution providers around the world. Widely known for his ability to cut through problems and challenges facing vendors, distributors, and solution providers, Walsh is sought for his advice, counsel, insights, and consultation on channel strategies and technology market trends. He and The 2112 Group team are responsible for crafting and shaping the channel strategies and programs of companies that span the hardware, software, cloud, and services spectrum of the technology industry. In 2010, Walsh founded 2112 to provide the technology industry with greater clarity, intel...
2020-07-30
58 min
It's All About the Questions
Customer Obsession, Journey Mapping and the Future of Business
Jay McBain is considered one of the top analysts and futurists. His work predicating trends and needs has been considered critical to many in the tech world. Even he is seeing accelerated change in the world of business from the predictions he made several years ago. The pandemic accelerated the way we transact business from both sides of the table. On this episode Jay and I talk about the keys to a a business that can grow, think customer obsessive. We also discuss how the shift from indirect buying, think cars at dealerships, to direct buying, think...
2020-07-14
1h 01
IoT Playbook
IoT Products | 3 Ways the Channel Will Succeed with IoT (#3 will surprise you) - Guest: Jay McBain
NEED AN EXTRA NUDGE TO JUMP INTO IOT MANAGED SERVICES? If you’re still waiting to jump into IoT managed services, this episode of IoT Playbook may be the one that finally pushes you into the deep end. In this episode, I interview Jay McBain, the principal analyst at Forrester Research of Channel Partners and Alliances. Jay speaks at over 50 technology events each year and has covered IoT extensively. He claims that IoT products and services present the greatest opportunity in the history of the channel. Jay has studied dozens of channel partners who are al...
2020-01-06
00 min
Channel Edge
Larry Walsh: Sorry, Fresh Out of Silver Bullets
Larry Walsh is one of the most recognizable figures in the IT channel and security communities, and is considered one of the more forward-thinking leaders in the industry. A seasoned journalist, analyst, author, and industry commentator, Walsh is also the founder of Channelnomics, which is a leading provider of IT channel news and analysis. A specialist in the development and execution of channel programs, disruptive sales models, and growth strategies for companies of all sizes, from start-ups to Fortune 500 organizations, Walsh has worked with a roster of diverse technology players, including Ingram Micro, Intel Security, SAP, and Verizon.
2019-02-21
44 min
NCIA Cannabis Industry Voice
Security-First Approach To Computing, Focusing On Elevating Clients
Today on NCIA Bethany is joined by Eric Schlissel President and CEO, GeekTek - Modern Managed IT and Data Security Services. Eric’s strong leadership and technical expertise propels GeekTek past the boundaries of a traditional IT service provider. GeekTek has a security-first approach to computing, focusing on elevating clients’ use of technology while navigating the ever-changing landscape. Eric cares deeply about the culture at GeekTek and leads by example based on longstanding guiding principles: Being Flexible, Listening and Asking, Building True Partnerships and Doing the Right Thing. Widely recognized as a thought leader in the IT industry, Eric has been...
2018-02-12
33 min
SMB Community Podcast
Larry Walsh: Vendors Sell Direct to Users: “Get Over It”
I sat down with Larry Walsh, CEO of The 2112 Group at IT Nation. The 2112 Group is an analyst firm that supports vendors in the solution provider community. They provide “leadership and best practices” for solution providers. Larry Walsh – The 2112 Group On the topic of having vendors selling direct versus selling through the channel, Larry says that this has always been true. He explains how you differentiate yourself so the vendors’ practices become irrelevant. On the question of how vendors can help get the right information to solution providers, he says “The channel is...
2012-11-13
07 min
SMB Community Podcast
Larry Walsh: Vendors Sell Direct to Users: “Get Over It”
I sat down with Larry Walsh, CEO of The 2112 Group at IT Nation. The 2112 Group is an analyst firm that supports vendors in the solution provider community. They provide “leadership and best practices” for solution providers. Larry Walsh – The 2112 Group On the topic of having vendors selling direct versus selling through the channel, Larry says that this has always been true. He explains how you differentiate yourself so the vendors’ practices become irrelevant. On the question of how vendors can help get the right information to solution providers, he says “The channel is...
2012-11-13
07 min