Shows
Second Acts with Krish Subramanianv0’s GM on powering the next 100m builders, monetizing infra products, and more | Zeb HermannIn this episode of Second Acts, Krish is joined by Zeb Hermann, General Manager of v0 at Vercel.Zeb unpacks: the biggest lessons from his time at Segment and Sequoia Capital, why he joined Vercel (makers of Next.js and AI SDK) to lead initiatives (such as pricing and packaging) with “asymmetric upside,” v0’s origins (as Vercel’s second act) and how it has exploded to reach millions of users in the most intensely competitive competitive of AI categories, how the v0 team is structured as customer zero within Vercel, why it takes Caltech PHDs to scale th...
2025-11-1349 min
Second Acts with Krish SubramanianDocebo CEO on steady growth, systems of intelligence, pricing's value chain, and more | Alessio ArtuffoIn this episode of Second Acts, Krish is joined by Docebo’s (NASDAQ: DCBO) CEO, Alessio Artuffo.Alessio talks about: Docebo’s many second acts from the early days of bootstrapping to their recent AI-native reinvention, what they have learned about sustaining balanced growth as a public SaaS company, how “clear, unarguable” enterprise value (not AI hype) drives their product and monetization decisions, the internal idea-to-execution value chain of pricing ownership, why focus (not TAM) is the big constraint in horizontal markets, a Lencioni classic he keeps going back to, and more. — Chapters:(00:0...
2025-10-0958 min
Second Acts with Krish SubramanianTheory Ventures founder on GTM leverage, AI margins, real enterprise TAM, and more | Tomasz TunguzIn this episode of Second Acts, Krish is joined by Theory Ventures founder and General Partner, Tomasz Tunguz.Tomasz talks about: the three infinite learning curves that originally drew him into venture, the tricky thing that is advising operators, writing lessons that have made him one of SaaS’s most prolific and admired public thinkers, why he has long believed in the compounding power of distribution, the current case for pursuing uneconomic growth, why pricing is continually in flux, Looker’s extreme PMF and second acts, three reasons why this is the best time in history to star...
2025-09-251h 04
Second Acts with Krish SubramanianReforge CEO on PMF expansion, retention laws, AI pricing's figuring-out phase, and more | Brian BalfourIn this episode of Second Acts, Krish is joined by Reforge’s founder and CEO, Brian Balfour.
Brian dives into: early years of Reforge’s breakout—“the strongest PMF I’d ever felt”—education business, what led to their recent AI-native second act, launching a whole suite of products within a couple of quarters as a lean team, what real-world enterprise adoption requires, retention laws, the emerging breaking points in the Four Fits to $100m, why AI monetization strains past SaaS growth models and is still being figured out (and why people are wrong about Cursor and others), startup...
2025-09-111h 14
FINITE: B2B Marketing Podcast for Tech, Software & SaaS#171 - Restructuring a Marketing Team for AI with Guy Marion, CMO at ChargebeeAI is significantly reshaping B2B marketing, potentially leaving you excited about the future of work or anxious about getting left behind . Either way, this episode aims to shed light on an AI-first marketing team - how to build one and how to operate in one. You’ll hear from the highly entrepreneurial, Guy Marion, CMO at Chargebee, to unpack how he’s moving fast, and thoughtfully, on an AI-first strategy, including major team restructures and exciting workflows. Guy shares what has changed, what has improved, and how his team feels about the transition. What you’ll...
2025-09-0134 min
Second Acts with Krish SubramanianOptimizely CEO on suites, pricing AI agents, scaling through M&A, and more | Alex AtzbergerIn this episode of Second Acts, Krish is joined by Optimizely’s CEO, Alex Atzberger.Alex shares notes on: why deeply integrated suites win in enterprise (and will continue to do so with AI), scaling Optimizely into an AI-powered platform (and past $400M+ in ARR), pricing AI agents that span vastly different use cases, treating monetization as a reversible decision, lessons from more than a decade of M&A, building with long-term discipline under PE, hot chocolate, and much more.— Chapters:(00:00) Episode intro(04:45) Lessons from The Wonderbon Chocolate Co.
2025-08-2851 min
Second Acts with Krish SubramanianBuilding for adaptability (headless to agentic), scaling enterprise pricing, and more | Dirk HoerigIn this episode of Second Acts, Krish is joined by Dirk Hoerig, founder of commercetools.Dirk reflects on: coining “headless commerce” and the architectural decisions that let them stay ahead of wave after wave of platform shifts (including the recent agentic one), standardizing a consumption-based pricing model for wildly varying customer types, having a clear-eyed view of different eras of competition, handing off the CEO title after 14 years (plus scaling past $150m in ARR), staying obsessed with what’s next, and much more. Dirk: "My experience on building companies and business models is that you have t...
2025-08-141h 12
LaunchPod | Product Management PodcastAI Is Killing SaaS Pricing: Lessons From 10k+ Customers | Prittam Bagani, VP of PM (Chargebee)Today, we’re talking with Prittam Bagani, VP of Product Management at Chargebee, where they have insight into how over 10,000 customers are optimizing their pricing models.
In this episode, we discuss:
How AI is forcing companies to rethink pricing - and why usage-, outcome-, and agent-based models are the future
Why OpenAI made over 100 pricing changes in a single year and what you can learn about agile pricing experimentation from it
And how to build the necessary technical and product infrastructure to test pricing models in real-time across millions of users
Links
LinkedIn: ht...
2025-08-0542 min
Second Acts with Krish SubramanianFrom a $875m exit to building again, the AI opportunity, pricing trade-offs, and more | Tracy YoungIn this episode of Second Acts, Krish interviews TigerEye’s (previously PlanGrid’s) co-founder and CEO, Tracy Young. Tracy talks about: her big insights from scaling one of the most formative vertical SaaS businesses (PlanGrid, acquired by Autodesk for $875m), winning with technological shifts (and where she sees TigerEye’s AI-native opportunity), how PlanGrid’s best-in-class pricing model was ultimately outplayed by a now-public competitor, the mid-market “no man’s land”, why to zealously slice TAM when growth stalls, and much more. Tracy: “I think it’s really easy to increase prices…Changing the shape, and how you charge i...
2025-07-3146 min
Second Acts with Krish SubramanianEp 11: Notes on second acts, building Chargebee, figuring AI monetization, and more | Krish and GuyIn this episode of Second Acts (a first for season two; welcome back!), the table turns as Krish is interviewed by Chargebee’s CMO, Guy Marion. They talk about: Chargebee’s founding theses, strengths, and constraints, *the* characteristic patterns (not to be found in “innovation labs”) that propel second acts, how pricing of AI products must draw on familiar monetization principles yet demand a markedly different view of costs and value, the baffling absurdity of once-a-year pricing changes, Krish’s introspections on “inspired problems” and scaling himself, billing for time travellers, and much, much more! Krish: “The go...
2025-07-171h 23
CPQ PodcastCPQ for the AI-Native Era – Chargebee's Take with Nikhil MuralitharanIn this episode of the CPQ Podcast, we're joined by Nikhil Muralitharan, Senior Director of Product Marketing at Chargebee, to explore how modern CPQ solutions are evolving for software and digital service businesses. Nikhil shares his unique journey from software engineering to product marketing leadership—and how his career path mirrors his personal theme of "connecting the dots." We dive deep into Chargebee's API-first, modular CPQ platform, built to support hybrid sales motions like PLG and sales-assisted selling—without maintaining separate catalogs or tech stacks. With customers ranging from $3M to $150M in revenue across the UK, Europe...
2025-07-0632 min
Who Invited Marketing?How B2B Marketing Actually Works in 2025 | Nikhil Muralitharan (Director of Marketing, Chargebee)In this episode, we go behind the scenes with Nikhil Muralitharan, Senior Director of Marketing at Chargebee, as he shares hard-won lessons, crafting ICP-based campaigns, and building demand under tight constraints. B2B marketing is changing fast. 📌 What you'll learn✅ How to find ICP-fit buyers at a large scale✅ Why demand gen makes better PMM✅ Running a successful webinar✅ Building a great resume and so much more.....or, use this to go where you want to:(00:00) Introduction(01:22) Nikhil's journey from Freshworks to Chargebee(04:12) Day in a life of a Marketing Director(09:19) Driving 33% of pipeline(12:50) Finding 20k ICP-fit accounts(18:58) The 7-person web...
2025-05-221h 07
Moneycontrol PodcastIndia gets 25000 crore electronics PLI boost, funding for Smallcase, ChargeBee's new acquisition and partial relief for GoogleIn today’s episode of Tech3 Podcast, we break down India’s latest ₹22,919 crore PLI scheme for passive electronics, the revival of startup funding with Smallcase’s $50M round, and Chargebee’s AI-driven acquisition of Trainn. We also dive into Google’s partial relief in its Play Store case and whether Salman Khan’s Sikandar will live up to Eid box office expectations. Tune in for the top tech and startup stories!
2025-03-2808 min
Second Acts with Krish SubramanianEpisode 10: Rick Nucci, GuruIn this episode of Second Acts, Krish is joined by Guru’s co-founder and CEO, Rick Nucci.Rick recounts how they rediscovered product-market fit at his previous startup, Boomi (the first iPaaS that foresaw cloud’s preeminence, exited to Dell, and was last valued at $4b), the many evolutions of Guru’s all-in-one (AI Search + Intranet + Wiki) position, three principles for building in an AI-first enterprise world, how they’ve thought through pricing experiments that serve both PLG and SLG motions, and much more! Rick: “We put an enormous amount of effort into listening to the market...
2024-11-2556 min
Second Acts with Krish SubramanianEpisode 9: Ted Elliott, CopadoIn this episode of Second Acts, Krish speaks with Copado’s CEO, Ted Elliott. Ted shares (with refreshing wit and candor): the pivots that defined Jobscience (the previous business he helmed for 18 years), a veteran’s view of building and scaling software (Copado has raised over $300m for its DevOps platform) within the Salesforce ecosystem, what causes M&A disasters, Mungerisms, and much more.Ted: “What caused the disaster acquisitions? Lack of alignment. Lack of having the same interests. Lack of wanting to be here for the long game to make it happen. You really cannot...
2024-11-0754 min
Second Acts with Krish SubramanianEpisode 8: Andrew Lau, JellyfishIn this episode of Second Acts, Krish is joined by Jellyfish’s co-founder and CEO, Andrew Lau. Andrew begins the conversation with a modest admission: "Part of this is the entrepreneurial journey, probably a little impostor syndrome (we’re not done yet)... it’s hard to draw a line or make declarations around things definitively working or not. But I’m excited to share what we’ve done if that’s helpful for others to learn from along the way." But, with stints at Microsoft and IBM in the late 90s, being an engineering leader at a startup...
2024-10-2451 min
Second Acts with Krish SubramanianEpisode 7: Bob Moore, CrossbeamIn this episode of Second Acts, Krish is joined by Crossbeam’s co-founder and CEO, Bob Moore. Bob traces a captivating line of inflection points across the three different SaaS startups (RJMetrics; acquired by Magento, Stitch; acquired by Talend, and Crossbeam; they recently acquired their biggest, most kindred-spirited competitor, marking a major second act) he has co-founded. In doing so, he also expounds — with lively analogies — on the line that ties product-market fit and breakthrough scale. Bob: “I will say, shamelessly, that being a repeat founder is an extreme cheat code to having a short-cut to product-market fit. Bec...
2024-10-101h 11
Second Acts with Krish SubramanianEpisode 6: Jonas Ruyter and Vidya Peters, DataSnipperIn this episode of Second Acts, Krish is joined by DataSnipper’s co-founder, Jonas Ruyter, and their CEO, Vidya Peters. They shed introspective light on how they thoughtfully underwent (what often is) among the most exactingly strained transitions for scaling SaaS businesses: hiring an external leader as the CEO. Jonas: "Always, indeed, be laser focused on product and how you can add stuff to the product that your users want. But also look at your pricing, because most first-time founders price too low and you can tweak around with that. Not to say you have to be ver...
2024-09-2647 min
Second Acts with Krish SubramanianEpisode 5: Jason Cohen, WP EngineIn this Second Acts episode, WP Engine’s (previously: ITWatchDogs’ and SmartBear’s) founder, Jason Cohen joins Krish to discuss: how predictability becomes required to withstand the pressures of scale, how Jason has consistently sought different roles (from CEO to CTO to Chief Innovation Officer) to contribute as a founder, how WP Engine set up all functions anew for the enterprise segment save for one (and how they’ve followed a similar path with other second acts), and other well-examined insights from 24 years of building B2B software.Jason: “We didn't layer on an enterprise business until four years...
2024-09-1257 min
ProductLed PodcastHow to Straddle Product-Led and Sales-Led Motions to a $3.5 Billion Dollar Valuation with Krish Subramanian, CEO of ChargebeeKrish Subramanian, CEO, and Co-founder of the leading subscription and billing software called Chargebee, will be sitting in today’s show to answer that question. Chargebee is a global subscription management platform that automates revenue operations of over 4,500 high-growth subscription-based businesses from startups to enterprises across verticals, including SaaS, eCommerce, e-learning, IoT, Publications, and more. Krish and his extremely dynamic mind will be sharing first-hand experiences on how they evolve their go-to-marketing strategy over the years and learn how to straddle sales-led and product-led motions together to drive fast growth. He also talks about the trials and setbacks that th...
2024-09-1047 min
Second Acts with Krish SubramanianEpisode 4: Bo Jiang, LithicIn this Second Acts episode, Krish speaks with Lithic’s co-founder and CEO, Bo Jiang; who breaks down how Lithic (a fast-scaling, B2B infrastructure play in the card issuing space) came about as a compelling second act while running a cash-efficient, B2C startup. Bo: “Infrastructure businesses tend to trend as being horizontal vs verticalized businesses. And if you think about the transitional phases of a company, everyone starts somewhat horizontal. Or a lot of companies start somewhat horizontal. But, in order to scale, in order to differentiate and to build bespoke businesses over time and cros...
2024-08-2934 min
Second Acts with Krish SubramanianEpisode 3: Allison Pickens, The New Normal FundIn this Second Acts episode, Krish speaks with The New Normal Fund’s founder and GP, Allison Pickens; who draws on her time as the former COO of Gainsight and her work with several remarkable (pre-seed to pre-IPO) SaaS companies, to illuminate some of the foundations (across people, product, and GTM) necessary for scaling up. Allison: “If you put… a great generalist in front of a customer and you say ‘make them successful’ they might again be able to use their heroics to make that customer successful. But those heroics may not be scalable because the product has a real...
2024-08-1554 min
Second Acts with Krish SubramanianEpisode 2: Brendan Schwartz and Chris Savage, WistiaIn this Second Acts episode, Krish is joined by Wistia’s co-founders, Brendan Schwartz and Chris Savage, as they thoughtfully recount lessons from a path-altering decision (buying out their investors) in Wistia’s exemplary, 18-year history. Brendan: “The other thing that’s surprising is, how hard and how much work it is to build great software at scale…We’re super psyched right now that we have started back on this path and we’re shipping a lot faster and the product is getting faster, and I will say it gives me a lot more respect for really enormou...
2024-08-0140 min
Second Acts with Krish SubramanianEpisode 1: Nick Mehta, GainsightIn this inaugural episode of Second Acts, Krish sits down with Gainsight’s CEO, Nick Mehta, to arrive at the very heart of this “mission-critical," post-PMF stage of scaling a SaaS business. Nick: “If you’re not careful and you don’t watch that bookings growth and drive it, you’re going to hit a wall. Some markets don’t hit a wall quickly. For example, Salesforce kept going for a long time because the CRM market was so big. However…the reason Salesforce is worth a couple of hundred billion dollars and not 20/50 is Service cloud. They said, act on...
2024-07-1837 min
Second Acts with Krish SubramanianIntroducing: Second Acts with Krish SubramanianJoin Chargebee's co-founder and CEO, Krish Subramanian, as he documents how veteran SaaS leaders navigate the make-or-break setting up of new, transformative growth engines: Second Acts. Hear the tactical, strategic, and deeply personal takes on this foundational phase of scaling SaaS companies.
2024-07-1502 min
We Are Sales PodcastBuilding Chargebee’s EMEA outbound sales team from the ground upPlease meet Tarmo van der Goot, who until recently scaled Chargebee as VP of Sales EMEA.
In 2020, Chargebee had limited footprint in our region, which was mainly coming through inbound. So, in order to accelerate growth, a robust outbound Go-To-Market (GTM) strategy was necessary.
So that's what Tarmo did: he has built the outbound strategy and built a team that would be responsible to execute on it. In a period of 3 years, the team grew from 2 to 90 FTEs and revenue grew by 10x.
Therefore, in this episode we talked about various subjects that...
2024-01-0351 min
SaaSBoomiICP Truth Bombs - Aditya Tulsian, Chargebee | Founder's Deep Dive E22 | SaaSBoomi PodcastWelcome to another episode of Deep Dive! Suresh, our host, and Aditya Tulsian, our guest, delve into the critical role of ICPs and how organizations deal with acquisition journeys.Aditya is a seasoned entrepreneur who founded Numberz, which was acquired by Chargebee, prior to which he held a very important role at Intuit. After an MBA at ISB Hyderabad, launching QuickBooks in India was the experience that revealed a universal truth to him: businesses worry about cash flow, not accounting. In 2016, inspired by these insights, Aditya co-founded Numberz, initially for Indian small businesses, later expanding globally. The...
2023-11-2254 min
New TechniqueEpisode 9: Sanjay Manchanda former CMO of Chargebee | Marketing leader at Microsoft & BoxIn episode 9, Sanjay Manchanda, former CMO of Chargebee joins for a masterclass in Marketing, Messaging, PLG, and there’s plenty of time to talk about Generative AI.Hear his takes as a past marketing leader at Microsoft and Box. Plus, you’ll enjoy hearing about his early career after attending Tulane.
2023-08-1431 min
Uncharted Podcast5 Phd Skills That Increase Your Business Acumen, How to Balance Short-Term Execution and Long-Term Strategy, and 4 Leadership Tips to Inspire a Shared Vision Featuring Guy MarionThis week's episode features Guy Marion. Guy has over 15 years of strategic marketing, sales, and product leadership experience driving growth for SaaS businesses, including Autopilot and Zendesk. Before joining Chargebee, he was CEO and founder of Brightback, which was acquired and is now Chargebee Retention.Guy oversees a wide range of critical functions, from elevating Chargebee’s brand awareness and maximizing lead and customer acquisition to optimizing operations and analytics and cultivating high-performing teams. Outside of work, Guy enjoys time with his wife and three kids, boating on the SF Bay, advising in the startup ecosystem, and visiting family an...
2023-08-1317 min
The Factors PodcastGrowing Chargebee from $3.5M to $80MWe’re thrilled to be joined today by Vikram Bhaskaran - the Marketer with a Motorcycle. He has led marketing functions at two of the biggest SaaS companies - Freshworks & Chargebee. Today he serves as current VP of global growth marketing at thoughtspot. He enjoys identifying, nurturing, and enabling the next generation of B2B Marketers. We’re here to talk all about his journey at Chargebee & how analytics complements marketing at every stage of a company’s growth.
2023-07-2057 min
(Copy) First PrinciplesKrish Subramanian of Chargebee on continuously firing yourselfThe stories of entrepreneurial success around us are often slick, bulleted, and cleaned up to remove all references to false starts, serendipity or accidents. And at the centre of such stories are founders. These visionary leaders dream up startups worth billions of dollars out of nothing, like Krish Subramanian, the co-founder and CEO of Chargebee.Chargebee started by helping businesses manage their paying subscribers and now operates in the broader revenue management market. This Indian company was last valued at over $3.5 billion.Krish's own p...
2023-06-081h 32
UnoTumblerEpisode 1: Numberz Ascending. A Fintech's journey from Inception to Acquisition!In Episode 1 of Unotumbler Stories, we are in conversation with Aditya and Rajeev. In 2015, they both co-founded Numberz, a Fintech company focused on solving the Account Receivables problem for Enterprises. The company was successfully acquired by Chargebee in 2021 and has now been rebranded as Chargebee Receivables.
Hear, as the still in sync and still on point, co-founders discuss and breakdown their (6 years only!) journey from inception to acquisition! Hear the backstory about how the name Numberz came to be (don't miss the story of their earlier name), how they managed co-founder & team dynamics and how they pivoted...
2023-05-291h 50
SaaS SessionsS7E1 - Marketing Funnels 101 ft. Vikram Bhaskaran, Fractional CMO (former VP of Marketing, Chargebee)In this episode, I hosted Vikram Bhaskaran, Fractional CMO (former VP of Marketing, Chargebee). He has over a decade of experience in B2B SaaS Marketing at companies like FusionCharts, Freshworks, and Chargebee. I spoke to Vikram about marketing funnels and what role they play in a marketing function of a B2B SaaS. Discussed the full-funnel breakdown and different stages involved in a sales-led model and a PLG model.Vikram also shares how to align goals to different stages of the funnel along with some examples. Also, why it's important for any marketer to...
2023-04-171h 00
What is QuickBooks Autofy integrationIs-it-a-fact-that-QuickBooks-Chargebee-integration-helps-in-streamlining-the-accounting-process-in-aYes, it’s true that QuickBooks Chargebee integration streamlines accounting processes in a business organization. After the effective integration of these two apps, all types of billing, payments, and accounting needs are managed smoothly. Besides streamlining the accounting process, the syncing of these apps helps in maintaining stability with accurate data sync across systems.
2023-02-0400 min
Tekpon SaaS Podcast049 Why you need a subscription billing system to scale your SaaS | Podcast with Baargav Duggirala - ChargebeeChargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. The Chargebee platform enables subscription businesses to capture, retain and maximize revenue opportunities through automated recurring billing, subscription management, and revenue analytics.
Connect with Baargav 👇
Chargebee: https://www.chargebee.com
LinkedIn: https://www.linkedin.com/in/baargav
Tekpon is a SaaS marketplace born out of the genuine desire to help people change how they consume and purchase software products and services. Tekpon has behind a t...
2022-12-2218 min
Inside Marketing DesignS03E10 - Chargebee (with Design Manager, Shakthi Hari)In this episode, Charli talks with Shakthi Hari, Design Manager at Chargebee. Shakthi dives into how he uses systems and processes for everything from team collaboration to design process to iterating and shipping new projects. Shakthi also talks about documentation, and why it’s such a critical component of Chargebee’s process and ability to scale the output of a relatively small team.Chargebee is a globally-distributed company that helps businesses manage subscription billing and take payments.Key Takeaways02:04 - How Chargebee’s marketing design team is structured, and wh...
2022-11-2359 min
Shaping eCommerce with IronPlaneShaping eCommerce with Guy Marion, GM Chargebee RetentionOn the latest episode of Shaping eCommerce, Tim Bucciarelli had the pleasure of interviewing Guy Marion, GM of Chargebee Retention.On the podcast, they talk about:- How Guy started Brightback, which got acquired by Chargebee- The Chargebee ICP- How Chargebee’s API-first approach is a differentiator- The retention benefits of a flexible subscription platform You can read the transcription here: https://www.ironplane.com/blog/how-to-hubspot-series-partner-interview-with-guy-marion#ecommercesubscription #subscriptionplatform #subscriptions #subscribe #recurringrevenue 00:00 Shaping eCommerce with Guy Marion, GM Chargebee Retention02:13 Intro to Char...
2022-11-0826 min
SaaS Connect - SaaS Partnerships & SaaS LeadersHow We Matured Our Partner Operations at ChargebeeOn this episode, Eric Chan, Head of Global Partnerships at Chargebee, talks about how the company matured their partner program between 2019 and 2022.
Chargebee was launched in 2011 and the partnerships team was created in 2019. However, because most of the partnerships were due to integrations they were passive and not operationalized.
The first step to partnership maturity was to understand what partners wanted.
The next was to define what kind of partners they had and understand where they wanted to go with the program.
2022-10-2726 min
100 Product Strategies#12: B2B SaaS Strategies - with John Pearce, VP Product @ChargebeeWe all know different products and contexts require different strategic thinking. B2B SaaS and subscriptions is an important product category, and John Pearce has been working on it for a long time. In this episode, he shared:
The framework he has been using at Chargebee to build their strategy
The differences with strategies for consumer products.
How to integrate, balance and align sales inputs to the strategy
And much more!
You can find John on Linkedin.
Remember that you can find more info and material on productdirection.co/podcast.
If...
2022-10-1346 min
Chargebee's Champions of Change PodcastStrategic Planning, Growth, and Product Management with Jodi McDermottJodi McDermott, Chief Product Officer at Dude Solutions, is Vikram’s guest on the podcast this week. A data-driven product executive with more than 20 years of experience in digital technology, analytics, and product management, Jodi has worked with companies such as Gartner, comScore, Inc, and SHL during her illustrious career. She brings this vast amount of experience and knowledge to her conversation with Vikram here today.During the interview, Jodi discusses such topics as agile development, strategic planning, product growth, and the importance of prioritizing specific activities to achieve business outcomes. She then looks at how to en...
2022-09-3037 min
Chargebee's Champions of Change PodcastNavigating growth during a slowdown: A playbook for scale-ups | Shelly PerryIn today's episode, Vikram welcomes Shelley Perry, the CEO and Managing Director at Scalelogix Ventures, which is a company focused on guiding scaler founders and leaders to navigate their growth stage. As someone who lives and breathes growth challenges, Shelley has a lot of wisdom to share in terms of playing the scale game, making smart bets, and coming out of a crisis stronger. Vikram and Shelley start the conversation by reflecting on prior recessions and the main differences between them. Then, Shelley goes on to share her key learnings about the impact of recessions on businesses. According to...
2022-09-1525 min
Chargebee's Champions of Change PodcastBuilding Organizational Resilience with James SolomonsOn the podcast today, Vikram welcomes James Solomons, an entrepreneur, renowned speaker, business leader, and enthusiastic podcast host. James currently serves as the CFO and C0-CEO of Xref, a global reference checking and identity verification platform that empowers organizations worldwide to make great people decisions. James has spent most of his time in public practice, evolving from a tax accountant to a CFO, and today, he shares with us this remarkable career journey and the importance of the evolution of CFOs and organizations as a whole.James begins by discussing the origin of Xref, how Xref...
2022-09-0641 min
Chargebee's Champions of Change PodcastThe Challenges of Adopting an Agile Mindset | Julien BalmontJoining Vikram on the show today is Julien Balmont, the Co-founder and CTO of Zenchef, a Paris-based restaurant management platform. When it began in 2011, Zenchef was an online directory of menus, and, in 2014, they pivoted to a marketing management platform that helps restaurants feel the digital presence, manage their websites, and speak to customers directly. Currently, they aim to scale their current customer base of a little over 6,000 customers to 25,000 by 2024.Today, Julien talks about scaling up and the challenges of building an Agile team, as well as what sparked the Zenchef idea, how it evolved, and...
2022-08-1822 min
DTC PodcastBONUS: Driving 25 month average subscription LTV (So far) with Kabo and ChargebeeSubscribe to DTC Newsletter - https://dtcnews.link/signup
Today we’re fully geeking out on subscription technology, with Vino Jeyapalan, CEO and cofounder of Kabo a fresh dog food subscription business started in 2019 that has optimized incredible 25 month LTV in partnership with Chargebee.
Sr. Director of Product Management Prittam Bagani from Chargebee also joins to talk about the future of API driven subscription commerce.
Talk to Chargebee: ➝ https://chargebee.com
Fresh Dog Food Delivered ➝ https://kabo.co
You’ll hear about Kabo’s development from a limited...
2022-08-1033 min
Chargebee's Champions of Change PodcastThe role of a financial controller in a high-growth SaaS company | Clementine SvartzJoining Vikram on the podcast today is Clementine Svartz, the Head of Finance at Spendesk, a company that makes corporate spend management easy. Spendesk recently joined the Unicorn Club mid-2021 and has experienced exponential growth right from its inception. Despite the challenges that come with a fast-paced growing company like Spendesk, Clementine and her team run a tight financial ship. Today, she shares her expertise on how SaaS companies can experience growth in their finances as well as her thoughts regarding the role of a financial controller in a company.Clementine begins by sharing the outstanding growth...
2022-08-0422 min
SaaS SessionsS6E5 - Chief of Staff 101 ft. Kanika Khurana, Chief of Staff - Driving Strategic Priorities at ChargebeeIn this episode, we hosted Kanika Khurana, Chief of Staff - Driving Strategic Priorities at Chargebee.As a Chief of Staff, Kanika shares the roles and responsibilities that are required for anyone who wants to get into this role.From her experience, she shared when should a company actually hire for this role? And also how do you measure success for it?For someone who is trying to get hired as a Chief of Staff, you will learn the pros & cons of the role...
2022-07-2627 min
Chargebee's Champions of Change PodcastThe future of product management with Carlos Gonzalez de VillaumbrosiaToday, the remarkably gifted leader, teacher, coach, and thinker, Carlos Gonzalez de Villaumbrosia joins Vikram on the podcast. In 2014, Carlos founded Product School, now the global leader in product management training. With over a million members, including mentors from companies like Google, Facebook, Netflix, Airbnb, PayPal, Uber, and Amazon, Product School boasts an enviable network of individuals, and is the largest community of product managers in the world. Like most product managers, Carlos has several talents up his sleeve. Besides building Product School, he's written a book called The Product Book, organizes conferences such as ProductCon, and is a...
2022-07-2124 min
Chargebee's Champions of Change PodcastHow to be the CFO that a high-growth business needs | Joyce Mackenzie LiuJoyce Mackenzie Liu, CFO and Co-Founder of Pegafund, joins Vikram on the podcast today. Having worked at the intersection of Financial Services and Technology since 2007, Joyce has been an advisor, investor, and board member of European and US B2B software companies. She was a venture and early growth investor at Columbia Lake Partners, a Bessemer-backed European debt fund, and Dawn Capital, a London-based B2B Software equity fund. Joyce started Pegafund last year to provide full-stack, modern CFO services with a focus on SaaS go-to-market and funding strategy, growth planning, revenue operations, as well as cash and controls...
2022-07-0819 min
Chargebee's Champions of Change PodcastGetting your SaaS Business IPO-readyJoining Vikram on the podcast today is Tyler Sloat, the CFO at FreshWorks who is championed as someone instrumental in securing IPOs for SaaS businesses. Prior to joining Freshworks, Tyler had taken two companies public, POET Software and Zuora. Today, Tyler shares with us insights on the role of CFOs and how to get your SaaS business ready to go public.Tyler shares his story of how he took an interest in business at a young age. He then describes the similarities and differences between Zuora and Freshworks when they were going public and how his job...
2022-06-2434 min
Indian Silicon Valley with Jivraj Singh SacharE104 - Building a Global SaaS Giant from India w/Chargebee's Krish SubramanianIn this Episode, I (@Jivraj Singh Sachar) speak with Krish Subramanian, Co-Founder & CEO of Chargebee.
Chargebee is a subscription billing and revenue management platform, valued at 3.5 Billion Dollars as of its latest funding round.
It is leading the charge of Indian SaaS and building a global giant in the market from India. Started in 2011, Chargebee has come a long way, personifying perseverance and ambition in the best possible manner.
I sit with Krish and decode this journey of building a global institution from India. Through an hour long immersive conversation, we discuss the n...
2022-06-191h 01
Without BordersKrish Subramanian, co-founder and CEO, ChargebeeOur guest in this 25th interview with a unicorn start-up leader is Chargebee CEO and co-founder Krish Subramanian.
Chargebee is a subscription management platform that automates the operations of over 4,000 high-growth subscription-based businesses. Founded in 2011, the company reached unicorn status in April 2021 and has now raised a total of $470 million in funding with a valuation of $3.5bn. Chargebee integrates with the leading payment gateways like Stripe, Braintree, and PayPal around the world to let you automate recurring payment collection along with invoicing, taxes, accounting, email notifications, SaaS metrics and customer management.
Krish is a software engineer by t...
2022-05-2539 min
the c-suite podcastShow 150 - Unicorn Leaders - Krish Subramanian, ChargebeeThe 25th in our series of Unicorn Leader interviews that we're producing in partnership with the European PR Agency Tyto, and their Own Without Borders podcast.
Russell Goldsmith and Tyto's Senior Partner, Holly Justice, were joined online from Amsterdam by Krish Subramanian, co-founder and CEO of Chargebee, a subscription management platform that automates the operations of over 4000 high-growth subscription-based businesses.
Founded in 2011, Chargebee reached Unicorn status in April 2021 and has now raised a total of $470 million in funding with a valuation of $3.5bn.
2022-05-1839 min
ProductLed PodcastHow to Straddle Product-Led and Sales-Led Motions to a $3.5 Billion Dollar Valuation with Krish Subramanian, CEO of ChargebeeKrish Subramanian, CEO, and Co-founder of the leading subscription and billing software called Chargebee, will be sitting in today’s show to answer that question. Chargebee is a global subscription management platform that automates revenue operations of over 4,500 high-growth subscription-based businesses from startups to enterprises across verticals, including SaaS, eCommerce, e-learning, IoT, Publications, and more. Krish and his extremely dynamic mind will be sharing first-hand experiences on how they evolve their go-to-marketing strategy over the years and learn how to straddle sales-led and product-led motions together to drive fast growth. He also talks about the trials and setbacks that th...
2022-03-2947 min
Magic Minds#126 — Stand Up Philosopher — Pete Holmes]Today’s episode is with stand up comedian, actor, and podcaster Pete Holmes. James and Pete dive into the repulsion you feel in your early life that forces you away from things that aren’t intended for you. From leaving Massachusetts at an early age to finding his voice in comedy, Pete explains the feelings he had while falling upward. He also explains the craft behind Stand Up and what tactics he uses while on stage. To conclude the episode, James and Pete talk about why you don’t need to ask for permission. You have to find the freedo...
2022-03-081h 59
One Thing Today in TechNumber of Facebook users fall first time ever; Cognizant posts strong Q4 numbers; Chargebee raises $250 millionFacebook saw its first-ever quarterly decline of daily users globally. Parent company Meta warned of a slowdown in the growth of ad sales that sent its shares plunging by 20 percent on Wednesday. US IT services giant Cognizant joined its rivals in posting strong December quarter numbers. Chargebee, a SaaS company raised a quarter of a billion dollars with a big jump in valuation.
Notes:
Facebook daily users fell for the first time in the company’s history
Facebook saw its first-ever quarterly decline of daily users globally and parent company Meta warned of a...
2022-02-0304 min
Founders UnfilteredAJVC Unfiltered 38: Can Chargebee Charge the Global RevOps Revolution?Last fortnight Chargebee appointed its Chief Financial Officer, a few months after turning unicorn in an incredible year for Indian SaaS
For more details: https://ajuniorvc.com/chargebee-saas-unicorn-india-startup-revenue-zuora-chennai-case-study/
2021-11-2813 min
The Accounting PodcastThe One With Elizabeth Warren, Britney Spears, And Florida ManSponsorsRippling: https://cloudaccountingpodcast.promo/ripplingDark Horse: https://cloudaccountingpodcast.promo/darkhorseClient Hub: https://cloudaccountingpodcast.promo/clienthubShow Notes1:27 – David is leaving the building ... On vacation! 1:52 – CAP Voicemail – Thank you, Jonathan Weiss! Is it too hard to become a CPA? Practitioners speak outhttps://www.accountingtoday.com/news/is-it-too-hard-to-become-a-cpa-practitioners-speak-out 5:50 – CPA firms lay out top issues in 2021 and beyondhttps://www.accountingtoday.com/opinion/cpa-firms-lay-out-top-issues-in-2021-and-beyond 9:42 – Service levels hit new l...
2021-10-1251 minChargebee's Champions of Change PodcastSales Strategies and Communities with Scott LeeseJoining Vikram on the show today is Scott Leese, a mentor coach, and leader in the field of start-up sales. He is currently the founder of Surf and Sales, an alternative to a sales conference, and the author of two bestselling books on Amazon. In addition, he is the Co-Founder of Scott Lease Consulting, a firm that helps people with sales strategy and processes.After his 23rd birthday, Scott started battling autoimmune diseases, ulcerative colitis, and a colon cancer scare. After starting his career at the age of 27, Scott quickly moved up the ladder and went on...
2021-10-0728 minChargebee's Champions of Change PodcastCrisis Management and Business Growth with Elizabeth SalomonJoining Vikram on the show today is Elizabeth Salomon, Chief Financial Officer at Xactly Corp. Having chosen finance as her career early on, Elizabeth worked with Ernst and Young, was nominated for the post of Accounting Fellow at the Office of the Comptroller of the Currency (OCC), and went on to hold finance leadership roles in the technology industry. Elizabeth has been a CFO at software companies for the past 12 years, and has led multiple merger and acquisition turnarounds, launched multi-unit auditing programs, and driven performance improvement initiatives.In today’s episode, Elizabeth discusses navigating through a cr...
2021-09-2325 min
SaaS Connect - SaaS Partnerships & SaaS LeadersGrow and Win New Revenue for Subscription-Based BusinessesIn this episode of SaaS Connect by Cloud Software Association, Omar Nawaz, Chief Product Officer at Chargebee—a subscription management platform—provides a value-filled presentation on growing and winning new revenue in your subscription-based business.
The lessons come directly from what he has learned at Chargebee, which today boasts more than 230 employees, with 1,700 customers from 53 countries around the world.
Discover nuggets throughout the talk about the following topics:
The organizational design for a subscription-based company or a SaaS company, and how it’s different from a traditional business. For example:Subscription-based customers' needs are dynami...
2021-09-2326 minChargebee's Champions of Change PodcastFinding your Product-Market Fit with Laura MarinoJoining Vikram on the podcast today is Laura Marino, Chief Product Officer at TrueAccord, a company that helps people struggling with debt achieve financial health. A teacher, board member at “Leading Women in Technology,” strategist, and mergers and acquisitions expert, Laura possesses a vast amount of knowledge and wisdom gained through extensive experience which she shares with Vikram and listeners here today.In this episode, Laura discusses the mistakes that companies make during the growth stage of their startup, and the importance of proper processes and hiring the right people for your team. She goes on to expl...
2021-09-0924 min
The SaaS Revolution ShowMoving into New Markets: How to be a Big Fish in a Bigger Pond, with Krish Subramanian (CEO, Chargebee) & Carrie Osman (CEO & Founder, Cruxy & Company)International expansion is a huge milestone for SaaS CEO’s. When perfectly timed, it can boost revenue growth by 13%. But, expanding too early can stifle growth, or burn resources. To succeed, you need a solid go-to-market strategy, underpinned by customer data, cultural awareness and clear objectives. There’s a lot to think about!
In discussion with Krish Subramanian, CEO of Chargebee, commercial strategy expert, Carrie Osman, and two CEO’s of global SaaS companies will share how to perfectly time, plan and execute a global expansion strategy.
This episode on the SaaS Revolution Show is from the SaaStock Blueprint Series: CEO ed...
2021-08-2622 minChargebee's Champions of Change PodcastBuilding Your Business Strategy with Peep LajaJoining Vikram on the podcast today is the number one influential conversion rate optimization expert in the world - Peep Laja. In 2011, Peep founded CXL, a company that brings advanced-level marketing training to next-generation marketers, training them on growth, customer acquisition, analytics, and conversion optimization. He founded Wynter to bring insights to marketing copy to improve conversion rates. Today, Peep is a serial entrepreneur and top conversion expert, having raised three successful businesses.Peep begins by sharing his journey as an entrepreneur and how he started as a freelancer earning money by doing PPC, SEO, and light...
2021-08-1232 minChargebee's Champions of Change PodcastBuilding innovative products with collaborative leadershipJoining Vikram on the podcast today is the CEO of Women in Product, Elizabeth Ames. Throughout her career, Elizabeth has been a strong advocate of women technologists, and has held various leadership positions in marketing and strategy at such companies as Apple, Verifone, Plastic Logic, and RETHINK Partners, where she was Founder and CEO. In her work as Senior Vice President of Strategic Marketing at the Anita Borg Institute prior to her current role, Elizabeth was instrumental in both scaling up their revenue and establishing it as a platform to help women in tech voice their views....
2021-07-2919 min
The Support Automation ShowBecoming People Centric through Employee Feedback with Craig Soelberg, Senior People Success Manager at ChargebeeIn this episode of The Support Automation Show, Justin is joined by Craig Soelberg, Senior People Success Manager at Chargebee, a subscription billing management software. Craig talks to us about the challenges of having employees spread out across the globe, shares his thoughts about support automation for employees, and discusses how human resources and employee engagement, combined with automation and AI can improve employee experience.If you enjoyed this episode then please either:Subscribe, rate, and review on Apple PodcastsFollow on SpotifyThe Support Automation Show RSS FeedThe Support Automation Show is hand crafted by our friends over at...
2021-07-2934 minChargebee's Champions of Change PodcastBuilding a Culture of Customer Success with Heidi LaskerVikram welcomes Heidi Lasker, VP of Customer Success, Americas at Bynder, to the podcast this week. As you will hear, Heidi is a proven data-driven Customer Success leader who is fully focused on growing and managing teams that drive customer adoption, retention, expansion, and advocacy. Through her work, she has become a spokesperson for humanizing customer experiences, making her the perfect person to discuss the many aspects of building organizations boasting customer success cultures.Heidi is absolutely overflowing with information and advice as she reviews customer success trends, explains the role of the Customer Success Department, and...
2021-07-1530 min
SaaS SessionsS5E1 - Data driven Customer Success ft. Arundhati Balachandran, Senior Director, Customer Success at ChargebeeIn this episode, we hosted Arundhati Balachandran, Senior Director, Customer Success at Chargebee, to discuss being data-driven in the customer success world. Arundhati made the shift from Sales to Customer Success at Chargebee and is now leading the team. She talks about the imp metrics for CS teams and the less popular but critical metrics they track at Chargebee.She also emphasizes the Net Retention Rate and its importance.All this and more with Arundhati in this episode.Connect with Arundhati on LinkedIn - https://www.linkedin.com/in/ab...
2021-07-0824 minChargebee's Champions of Change PodcastThe ScaleUp Strategy: Taking Right Decisions at the Right Time with Jean PatrickToday, Vikram welcomes Jean Patrick, Chief Executive Officer and co-founder of ScaleUp Edge to the podcast. A strategic C-level executive who brings a breadth of knowledge from a variety of industries to build, scale and transform organizations from small to large public companies, Jean uses her expertise in client account management and strategy to transform underperforming businesses into profitable companies. In essence, she helps companies grow and follow strategies that help them become successful, and today she shares with listeners her vast amount of knowledge and expertise in this area.The podcast starts with insights from Jean r...
2021-07-0124 minChargebee's Champions of Change PodcastProviding Value in the Sales and Marketing Journey with Dailius WilsonGetAccept’s VP Sales and Growth Marketing, Dailius Wilson, popularly known as DW, joins Vikram for today's podcast. An enigmatic person with a heap of accomplishments to his name, Dailius appeared on the Ellen show and is also part of the Anthill 30under30. Dailius is now one of the most sought-after thought leaders in sales, and his writings have been published by Tony Robbins, Guy Kawasaki, Hubspot & others. Most recently, Dailius launched Sales Research Labs, which brings together a repository of the best sales research tools without any cost or bias.In this episode, Dailius discusses his jo...
2021-06-1727 minChargebee's Champions of Change PodcastNavigating the ‘Haziness’ of Early Stage Startups with Shekhar KiraniVikram’s exceptional guest on the podcast today has worked for many years and is currently a partner at Accel, Shekhar Kirani. With over 25 years of experience in business and tech leadership roles across several startups and large companies in the US, Shekhar specializes in investing in early-stage software and mobile startups that help enterprises. During his extensive career, he has led investments in ANSR, BrowserStack, CareStack, Cogoport, FalconX, Freshworks, and Zenoti, and he also played a crucial role in the seed stage funding of Chargebee.Shekhar begins by sharing his secret to juggling different st...
2021-06-0333 minChargebee's Champions of Change PodcastBuilding a Billion-Dollar SaaS Marketing Playbook with Bill MacaitisJoining Vikram on the podcast today is one of the most prolific marketers within the SaaS industry, Bill Macaitis. For the very few who may not know, Bill has served as the Chief Revenue Officer and the Chief Marketing Officer at Slack, where he was instrumental in helping it become the fastest-growing B2B company ever to hit $100M in annual recurring revenue in just two years. He has also served as the leading go-to-market executive at both Zendesk and Salesforce, and, these days, Bill helps other companies achieve hyper-growth employing a unique customer-centric approach, through his company, Macaitis...
2021-05-2041 min
SaaS Connect - SaaS Partnerships & SaaS LeadersHow Chargebee and Mailchimp Brought Partnership Teams to ScaleIn this episode of SaaS Connect, listen to your host Sunir Shah, president of Cloud Software Association, interview Eric Chan, who runs the partner program at Chargebee, and Joni Deus, who runs the Mailchimp partner program.
Chargebee and MailChimp are two successful SaaS companies with two successful SaaS partnership leaders, even though both have differing circumstances and partnership organizations.
Eric needed to build a partner team from nothing, and was hired to solve problems across the tech partnership ecosystem and channel partners. Joni, on the other hand, started at MailChimp with a mature partnership team...
2021-05-2045 minChargebee's Champions of Change PodcastTrailerChange is the only constant in every part of our life - be it how we work, how we live, how we learn, it forces us to make the right decisions without giving us the choice of looking back at history and convention to know what’s right. I am Vikram Bhaskaran. This is Chargebee's Champions of Change podcast, where we talk to change-makers who have walked before us, built businesses on first principles, and unearth their tips and tricks to identify change and turn that into opportunity. Remember, you're just one decision away from be...
2021-05-1200 min
AugmentExpensya raises $20 Million | Cornerstone Venture Partners Fund comes out with the CGES Index | Chargebee sets sights on Global Expansion | HyperTest is automating the QA processTunisian-French SaaS startup Expensya raises $20 million in fresh funds from Paris-based MAIF Avenir and Amman-based Silicon Badia. The Series B round takes Expensya’s total raise to date to over $25 million, making it the best-funded Tunisian startup and one of the best-funded SaaS startups of the Middle East & North Africa. Founded in 2014 by Karim Jouini and Jihed Othmani, Expensya’s online software automates expense management for businesses, Expensya currently serves over 5,000 customers in over 100 countries.Cornerstone Venture Partners Fund of Mumbai comes out with the CGES Index, seeking to position it as the country’s first global enterpr...
2021-05-0302 min
The Startup OperatorRoundup #23: Chargebee's unicorn status, Razorpay's new valuation and more!Welcome to another episode of The Startup Operator Roundup, where Roshan Cariappa and Gunjan Saha discuss - 👉🏽 Chargebee's unicorn status 👉🏽 Razorpay's new valuation 👉🏽 Qapita's fundraise and ESOPs and more.Hit the like button if enjoyed this roundup, and do not forget to share among your operator friends! Listen to our interviews and conversations with investors, operators, and founders on your favourite podcast platforms.--- Send in a voice message: https://anchor.fm/startup-operator/message
2021-04-2613 minAugmentChargebee joins the unicorn club, GripSecurity, DataRailes and Capr Privacy raise fundingEnterprise software firm Chargebee raises $125 million at a valuation of $1.4 Billion, making it India's newest unicorn, signaling the funding boom underway in India and continuing the wave of software unicorns.The round was co-led by Sapphire Ventures and existing investors Tiger Global, Insight Venture Partners and Steadview Capital. This also makes Chargebee the 11th unicorn to emerge from India in just four months of 2021.Grip Security raises $6 million seed round led by cybersecurity-focused YL Ventures, with participation from CrowdStrike CEO and co-founder George Kurtz and a group of other angel investors with deep roots in the cybersecurity industry. Grip...
2021-04-2103 min
SaaS SessionsS4E4 - SaaS Ops 101 ft. Lavanya Gopinath, Director of Operations at ChargebeeIn this episode, we hosted Lavanya Gopinath, Director of Operations at Chargebee, to discuss various ops functions in a SaaS company.Lavanya introduces the ops functions and their roles & responsibilities. She also explains how you can set up the ops functions at your org.Connect with Lavanya on LinkedIn - https://www.linkedin.com/in/lavanyagopinath/Visit our website - https://saassessions.com/Connect with me on LinkedIn - https://www.linkedin.com/in/sunilneurgaonkar/
2021-02-1729 min
Just Go Grind#273: Krish Subramanian, Co-Founder and CEO of Chargebee, an Innovative B2B SaaS Company That's Raised $105M, on Customer Acquisition, Pricing, and Building a Subscription Management & Billing Tool to Streamline Revenue OperationsKrish Subramanian is the Co-Founder and CEO of Chargebee, a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc. around the world to let you automate recurring payment collection along with invoicing, taxes, accounting, email notifications, SaaS Metrics and customer management. Chargebee handles all your crucial workflows from lead to ledger with power-packed integrations that include Salesforce, Xero, Quickbooks, Avalara, Slack, among others. Some of the Topics Covered by Krish Subramanian in this Episode What Chargebee...
2021-02-1148 min
Prime Venture Partners Podcast#52 Scaling SaaS Products, Leveraging Partnerships & Qualitative Metrics with Krish Subramanian, Co-Founder & CEO ChargebeeKrish Subramanian, Co-Founder & CEO Chargebee chats with Sanjay Swamy Managing Partner, Prime Venture Partners. Listen to the podcast to learn about:02:20 - Chargebee's unique insights and 0-1 journey08:00 - Aligning Pricing with customer success11:30 - How Freemium helps in changing perception13:00 - How to think about customer segments16:00 - The $1-$5M phase19:00 - Expanding into new markets22:00 - Building an Org in US31:00 - Choosing key metrics for your SaaS business34:00 - Importance of qualitative metrics37:00 - How SaaS companies can leverage partnerships intelligently 46:00...
2020-12-2559 minPrime Venture Partners Podcast#52 Scaling SaaS Products, Leveraging Partnerships & Qualitative Metrics with Krish Subramanian, Co-Founder & CEO ChargebeeKrish Subramanian, Co-Founder & CEO Chargebee chats with Sanjay Swamy Managing Partner, Prime Venture Partners. Listen to the podcast to learn about:02:20 - Chargebee's unique insights and 0-1 journey08:00 - Aligning Pricing with customer success11:30 - How Freemium helps in changing perception13:00 - How to think about customer segments16:00 - The $1-$5M phase19:00 - Expanding into new markets22:00 - Building an Org in US31:00 - Choosing key metrics for your SaaS business34:00 - Importance of qualitative metrics37:00 - How SaaS companies can leverage partnerships intelligently 46:00...
2020-12-2559 min
Agency IconsChargebee CRO Adam Tesan and the Rise of RevOpsEpisode Outline[00:24] Catalyst for formalizing RevOps[02:41] Figuring out the need to prioritise RevOps[04:16] What does RevOps seem to you? (Clear your misunderstanding about RevOps)[05:28] A methodology to success![10:10] When things don't go according to the plan……[12:54] The tension between sales and marketing[13:52] Overanalysing v/s execution[15:46] How to keep your head clear?[17:15] The colleagues of successConnect with AdamLinkedInCheck out ChargebeeWebsiteTwitter
2020-12-1620 minUncharted Podcast#25 Eric Chan, How to Use Partnerships as a Growth StrategyEvery company is consistently looking for new ways to go to market, acquire customers and grow quicker than before. Partnerships are a fantastic way to do just that and we are lucky to have Eric Chan, whose currently the Head of Partnerships at Chargebee share with us his playbook.
Eric leads global partnerships across the organization. Prior to Chargebee, he has been an entrepreneur 3x (one failure, one exit and one thriving company). He has over 20 years of building digital products and company growth at Global 2000 firms and startups. He has deep expertise across a wide set o...
2020-06-2530 min
Sales in the Subscription Economy10: Germain Brion – SVP of Global Sales at Chargebee on leading indicators, team mental health, and future-proofing your customers' businessesMy guest today is Germain Brion, Senior Vice President of Global Sales at Chargebee. Germain joined Chargebee almost 5 years ago after a happenstance ride in a shared Uber in San Francisco. At the time, there were only 3 people on the sales team, but 4 and a half years later sales is nearly 100 people strong! Since the beginning of Germain's tenure there, he's multiplied their revenue many times over, developed and scaled a highly effective sales process and team, enacted a game-changing freemium for start-ups, and has successfully taken Chargebee upmarket. Germain is also a 2-time founder and avid sailor!
2020-04-3036 min
The Backbone: a journey inside finance at a startupEp. 51: The art of value-based pricing models with Karthik Srinivasan, Director of Finance at ChargebeeKarthik Srinivasan, Director of Finance at ChargebeeI chat with Karthik about: His career journey starting at Tata Consultancy Services after getting your CA in India, to becoming the Director of Finance at Chargebee. Chargebee — what the company does and what its all about. The benefits and challenges to offering customers various local currencies pricing options, in addition to monthly and annual plans and how do to take into account fluctuating foreign exchange risk from a cash flow perspective. The concept of value based pricing models and why Chargebee charges an overage fee.
2020-03-1819 min
The Backbone: a journey inside finance at a startupEp. 51: The art of value-based pricing models with Karthik Srinivasan, Director of Finance at ChargebeeKarthik Srinivasan, Director of Finance at Chargebee
I chat with Karthik about:
His career journey starting at Tata Consultancy Services after getting your CA in India, to becoming the Director of Finance at Chargebee.
Chargebee — what the company does and what its all about.
The benefits and challenges to offering customers various local currencies pricing options, in addition to monthly and annual plans and how do to take into account fluctuating foreign exchange risk from a cash flow perspective.
The concept of value based pricing models and why Chargebee charges an overage fee.
The importance of the finance functi...
2020-03-1819 min
The SaaS Revolution ShowThe importance of revenue operations with Krish Subramanian, ChargebeeKrish Subramanian, founder and CEO of Chargebee, is this week’s guest on The SaaS Revolution Show. Krish talks about revenue operations, and the importance of the operations function for scaling SaaS businesses.
He also shares how his role as CEO has changed as the company has scaled - from what he's learned about hiring and team building to how his day-to-day role has changed.
Check out the other ways SaaStock is helping SaaS founders move their
business forward:
🇮🇪 SaaStock Europe: 14-15 October 2025 | Dublin, Ireland
Book tickets: https://saastock-europe.com/tickets/
🇺🇸 SaaStock USA 2025: April 2026 | Austin, Texas
Book tickets: https://saastock-usa.com/
🤝 SaaStock Fo...
2020-02-2028 min
CHURN FMEP47 | Arundhati Balachandran - How Chargebee’s Customer Success team increases expansion revenue with dataToday on Churn.fm, we have Arundhati Balachandran, Director of Customer Sucess at Chargebee.In today's episode, we discussed about the role of Chargebee's customer success team in enabling expansion revenue, the specialization within the team, and the importance of cross-team collaboration in fighting churn.We also dived deep into how data plays a role in deciding customer touchpoints, the customer onboarding process within Chargebee, and Arundhati's one piece of advice for any company battling with churn. As usual, I'm excited to hear what you think of this episode, and if you have a...
2020-02-0530 min
Ampliz PodcastAmpliz Buddy Podcast : Guest - Naven(Sales Operations)/Host-Ashwath Athreya(Ampliz)Guest - Naven(Chargebee)
Host-Ashwath Athreya(Ampliz)
Chargebee is a PCI Level 1 certified recurring billing platform for subscription-based SaaS and eCommerce businesses.
Ampliz SalesBuddy is a B2B Sales Intelligence platform to meet your Lead generation needs. We help you understand and identify your prospects with enriched data-driven insights in seconds.
Ampliz Buddy is a podcast focused on Sales, Digital Marketing, Business Development executives, and Growth specialist. We focus on the issues of young salesperson faces and what can be done to resolve them.
2019-12-0636 min
The Official SaaStr Podcast: SaaS | Founders | InvestorsSaaStr 278: Do You Have To Scale From SMB To Enterprise Customers, How To Make The Transition Successfully, What Changes About Customer Acquisition and Support & Why Continuous Customer Development Is The Most Important Thing You Can Do With Krish SubramaKrish Subramanian is the Founder & CEO @ Chargebee, the startup that lets you go beyond billing, payments and recurring invoices — to delivering subscription experiences that "wow". To date, Chargebee have “wowed” some of the world’s leading VCs to the tune of $38m including the likes of Insight Venture Partners, Tiger Global, Steadview and Accel Partners. As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. In Today’s Episode We Discuss: How Krish made his way into...
2019-10-2830 min
The Official SaaStr Podcast: SaaS | Founders | InvestorsSaaStr 278: Do You Have To Scale From SMB To Enterprise Customers, How To Make The Transition Successfully, What Changes About Customer Acquisition and Support & Why Continuous Customer Development Is The Most Important Thing You Can Do With Krish SubramaKrish Subramanian is the Founder & CEO @ Chargebee, the startup that lets you go beyond billing, payments and recurring invoices — to delivering subscription experiences that "wow". To date, Chargebee have "wowed" some of the world's leading VCs to the tune of $38m including the likes of Insight Venture Partners, Tiger Global, Steadview and Accel Partners. As for Krish, under Krish's leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. In Today's Episode We Discuss: How Krish made his way into the...
2019-10-2830 min
The Accounting PodcastSock Puppets: How many fake profiles are you connected to on LinkedIn?SponsorsBQE Core: http://cloudaccountingpodcast.promo/coreRewind: http://cloudaccountingpodcast.promo/rewindShow Notes01:25 – Why enjoy a nice relaxing Labor Day weekend, when you can go camping instead?03:30 – Why are sock puppets writing accounting articles? 05:23 -- Blake talks about how to suss out sock puppets on LinkedIn, and teaches us how to do a Google Image Search08:35 -- Time to clean house on your LinkedIn profile? | LinkedIn12:30 -- Something’s rotten in the state of accounting content | Leary Theory on Revue13:13 -- According to a NY Times article, China is using LinkedIn for less al...
2019-09-0753 min
The Official SaaStr Podcast: SaaS | Founders | InvestorsSaaStr 203: Why Every Startup Should Bootstrap At Some Stage, Why Transparency In Pricing Is Not Always Optimal & Why We Have To Embrace That Service Is An Essential Part of SaaS Today with Krish Subramanian, Founder & CEO @ ChargebeeKrish Subramanian is the Founder & CEO @ Chargebee, the startup that lets you go beyond billing, payments and recurring invoices — to delivering subscription experiences that "wow". To date, Chargebee have "wowed" some of the world's leading VCs to the tune of $24m including the likes of Insight Venture Partners, Tiger Global and Accel Partners. As for Krish, under Krish's leadership the team has grown to over 200 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. In Today's Episode We Discuss: How Krish made his way into the wo...
2018-12-0329 min
The Official SaaStr Podcast: SaaS | Founders | InvestorsSaaStr 203: Why Every Startup Should Bootstrap At Some Stage, Why Transparency In Pricing Is Not Always Optimal & Why We Have To Embrace That Service Is An Essential Part of SaaS Today with Krish Subramanian, Founder & CEO @ ChargebeeKrish Subramanian is the Founder & CEO @ Chargebee, the startup that lets you go beyond billing, payments and recurring invoices — to delivering subscription experiences that "wow". To date, Chargebee have “wowed” some of the world’s leading VCs to the tune of $24m including the likes of Insight Venture Partners, Tiger Global and Accel Partners. As for Krish, under Krish’s leadership the team has grown to over 200 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. In Today’s Episode We Discuss: How Krish made his way into the...
2018-12-0329 min
Founder Coffee016 Krish Subramanian - ChargebeeFor this sixteenth episode, I talked to Krish Subramanian, Co-Founder of Chargebee, one of the leading payment platforms out there that powers subscription businesses.
In the past year, Krish has doubled the size of his company to 150 employees. And his plans don’t stop there: he wants to go beyond payments and power all aspects of a subscription relationship.
We talk about his backstory, why he got started on Chargebee, how he manages his fast growing company and keeps the vision clear, and what his typical working day as a CEO exactly looks like.
Read the transcript here: https://blog.sa...
2018-10-3043 minFounder Coffee - Intimate SaaS Chats016 Krish Subramanian - ChargebeeFor this sixteenth episode, I talked to Krish Subramanian, Co-Founder of Chargebee, one of the leading payment platforms out there that powers subscription businesses.
In the past year, Krish has doubled the size of his company to 150 employees. And his plans don’t stop there: he wants to go beyond payments and power all aspects of a subscription relationship.
We talk about his backstory, why he got started on Chargebee, how he manages his fast growing company and keeps the vision clear, and what his typical working day as a CEO exactly looks like.
Read the transcript here: https://blog.sa...
2018-10-3043 min
Rocketship.fmChapter 9: The LaunchThis week we follow Lee as he launches leadproof.app and starts to face the tough reality that he's going to need to get on the phone in order to make more sales. He also sets some ambitious goals for new customer acquisition.We also catch up with Krish as Chargebee launches Revenue Story, a brand new app that helps customers answer the hard questions about their businesses. This is something Chargebee has been doing manually for many of their enterprise customers for the last 4 years, and they've not rolled it into a separate business line for...
2018-09-2815 min
Rocketship.fmChapter 4: Krish goes to ParisIn Chapter 4, we learn about the origins of Krish Subramanian, Co-founder and CEO of Chargebee's, love for travel and discovery.This curiosity has manifested itself in a philosophy he takes into his company and product, Chargebee. We learn how Krish's first trip outside of India opened up his world in ways he would never have expected.***This show is a part of the Podglomerate network, a company that produces, distributes, and monetizes podcasts. We encourage you to visit the website and sign up for our newsletter for more information about our sh...
2018-07-3119 min
The Growth Hub PodcastKrish Subramanian - CEO at Chargebee - The 3 Growth Pillars On Our Journey To 5K CustomersKrish Subramanian stopped by The Growth Hub Podcast to share the story of Chargebee's journey to 5000 customers. Krish and his founding team set up Chargebee back in 2011 and the Chennai-based company's growth was built upon three key pillars, those being product, marketing and customer support.
In this episode Krish opens up on these topics including:
- Why Krish decided to set up a subscription billing solution in the relatively early days of SaaS back in 2011
- Why Chargebee went with a freemium business model and how they acquired their first customers
- The role of Inbound Marketing as a growth...
2018-02-2638 min
Hello Tech Pros - Motivation, Soft Skills & Business AdviceHow to Build an International SaaS Company by Mining HackerNews for Customers — Krish Subramanian on Business DevelopmentKrish Subramanian is the Co-Founder and CEO of Chargebee, a Subscription Billing Solution for Online Businesses. Krish is in-charge of business development, overall marketing, customer acquisition, communications and brand management. While at it, Krish continues to remain a member of customer support team. Show notes at http://hellotechpros.com/krish-subramanian-business/ What You Will Learn in This Episode Why Krish and his co-founders decided to build a team before building a product. Why SaaS is where it's at. Why accounting practices and accounting software is easy for your MVP but difficult when you scale your...
2017-01-0634 min
The SaaS Revolution ShowHow we got our first 100 paying customers: With Krish Subramanian, CEO of ChargebeeKrish Subramanian, Co-Founder and CEO of Chargebee, a subscription billing platform for SaaS based in India, joins Alex Theuma to discuss the tactics used to get their first 100 paying customers and how it differs to todays acquisition strategies.
Check out the other ways SaaStock is helping SaaS founders move their business forward: 🇮🇪 SaaStock Europe: 14-15 October 2025 | Dublin, IrelandBook tickets: https://saastock-europe.com/tickets/🇺🇸 SaaStock USA 2025: April 2026 | Austin, TexasBook tickets: https://saastock-usa.com/🤝 SaaStock Founder Membership: A private members group of B2B SaaS founders b...
2016-04-1921 min