Shows
Travel Agent TakeawaysA Beginner's Guide to Oregon with Joanne Motta from Travel Oregon Do you know much about Oregon? What makes this state so special for travellers?In this episode I chat with Joanne Motta, Travel Oregon’s Trade Director for Australia and New Zealand, to give you a beginner’s guide to the stunning state of Oregon. From its breathtaking natural wonders to its vibrant city life, Joanne shares everything you need to confidently talk to your clients about why Oregon should be in their travel plans.You’ll learn about Oregon’s diverse landscapes, the best activities for outdoor enthusiasts and foodies alike, and insider tips on how to...2024-12-0812 minTravel Agent TakeawaysResponsible Expedition Cruising with Jamie Van Jones from Paspaley Pearl by PonantHow can expedition cruising have a positive impact? In this episode, I sit down with Jamie van Jones, an experienced Expedition Leader and Sales Executive for the brand new Paspaley Pearl by Ponant, to explore the unique and sustainable approach this boutique cruise offering is taking. With only 30 guests on board and a deep commitment to responsible tourism, Jamie shares how the Paspaley Pearl offers unforgettable experiences while contributing positively to remote communities and fragile environments.Tune in to discover exciting itineraries to some of the most remote and stunning locations in Indonesia...2024-12-0716 min
Offloaded - The Travel Industry PodcastBeyond Borders Live - ATIA, A30 and Travel Industry's FutureIn this special episode we present a live session from ATIA's 'Beyond Borders' summit held at the ICC in Sydney.In the first release from Beyond Borders (BB), this session covers the first hour of and specifically the key areas of focus that will lead the industry towards 2030.The project is called A30, and you'll hear from ATIA CEO Dean Long, Chair Christian Hunter, Vice Chairs Skroo Turner and Danielle Russom, and Director Brett Mitchell.The group outlined future-focused announcements around industry protection, business compliance with 'modern slavery' regulations, attracting young people i...2024-11-041h 25Travel Agent TakeawaysHow to Elevate Your Travel Sales with Nicole O'Sullivan from Birds Eye View ConsultingAre you ready to boost your travel sales with some simple strategies you can apply today?In this episode I chat with Nicole O'Sullivan, founder of Birds Eye View Consulting, a seasoned travel industry expert turned sales coach. Nicole breaks down the winning ‘Three Cs’ strategy - connection, confidence, and conversion, with actionable tips that you can start using today.Find out how to create authentic connections with clients, build confidence and craft a sense of urgency that drives bookings.Whether you're a home-based or store-based agent, or in wholesale reservations, Nicole’s insight...2024-10-2816 minTravel Agent TakeawaysLet your imagination (and influence) run wild in Anaheim with Michael Cassis from Visit AnaheimWant to learn how to create the ultimate Anaheim itinerary for your clients?I chat with Michael Cassis, our local expert and representative for Visit Anaheim, who shares insider tips on making the most of this iconic destination. Michael’s knowledge will help you craft unforgettable itineraries including Disneyland and beyond, as well as discovering hidden gems and some of Michael’s favourites.You'll learn how to pace the days, where to find the best food spots, and how to use Anaheim as a base to explore more of Southern California. Plus, we talk about exci...2024-10-0712 minTravel Agent TakeawaysWhat Happens in Vegas… with Roslyn Ranse from Travel Agent AchieversEver wondered what happens behind the doors at one of the biggest travel trade shows in the world? Tune in to discover some of the insights and takeaways from Virtuoso Travel Week in Las Vegas!In this special Season 1 finale, I chat with the amazing Roslyn Ranse, a seasoned travel advisor and coach, about her recent experience at Travel Week in Las Vegas. Ros shares her behind-the-scenes look at this incredible event, offering a sneak peak into the latest trends and shifts in the travel industry.You'll gain insider knowledge on how attending events such...2024-09-0918 minTravel Agent TakeawaysWalking into a West Australian Dream with Amanda Fenwick from BKB Holidays & Christine Poole from Tourism WAAre you keen to discover the hidden gems of Western Australia and learn how to offer your clients unforgettable travel experiences? In this episode, I chat with Amanda Fenwick from BKB Holidays and Christine Poole from Tourism Western Australia. Together, they share insights on the best destinations, unique experiences, and top-selling packages that WA has to offer. From the majestic Margaret River Region, to the extraordinary Ningaloo Reef and breathtaking Kimberley region, you'll learn about must-see spots and insider tips to elevate your itineraries.We also talk about their latest campaign and incentive that could...2024-09-0213 minTravel Agent TakeawaysA new Dubai on every visit with Julie King from Julie King & AssociatesHave you or your clients visited Dubai lately? In this episode, I chat with Julie King, CEO of Julie King Associates and local representative for Dubai Tourism, to uncover some of the latest experiences Dubai has to offer. Julie’s insights into the city’s ever-evolving attractions and diverse neighbourhoods will inspire you to plan your clients’ next unforgettable trip. From luxurious stays to budget-friendly options, Julie shares practical tips on how to make the most of any Dubai visit, no matter your budget, or how many times you’ve been before.Learn about hidden gems, an...2024-08-1912 minTravel Agent TakeawaysSetting a new standard at sea with Jacqui Tufala from CrystalWhat sets Crystal apart in the luxury cruise industry? In this episode, I catch up with Jacqui Tufala, National Key Account Manager for Crystal, to get all the details behind Crystal’s exceptional service and their recent top-to-toe makeovers. Jacqui shares insider details on the standout features of the Crystal Symphony and Crystal Serenity, from their world-class dining options to their high guest-to-space ratio.Get insights into their unique partnership with Abercrombie and Kent and how it enhances both the at-sea and on-land experiences. Jacqui also highlights the exciting new additions coming to the Crystal fl...2024-08-1212 minTravel Agent TakeawaysEuropean Wine Cruises with Kim Vaughan from AmaWaterwaysAre you ready to explore Europe’s most iconic wine regions from the comfort of a luxury river cruise? In this episode of Travel Agent Takeaways, we chat with Kim Vaughan, Regional Sales Manager for AmaWaterways, to talk about the AmaWaterways’ unique ‘Celebration of Wine’ cruises. With over three decades in the industry, Kim shares her insights on what’s different about these cruises and the exclusive experiences they offer.Learn about the onboard wine hosts, the regions and times of year to enjoy these journeys - from the lush vineyards of Bordeaux to the scenic Dou...2024-08-0510 minTravel Agent TakeawaysSummer in Europe with Brett Harvey from Albatross ToursAre your clients looking to explore Europe and enjoy longer stays, smaller groups and plenty of free time? In this episode of Travel Agent Takeaways, we catch up with Brett Harvey, Director of Sales at Albatross Tours, to discover what sets them apart and learn what’s in store for summer 2025.Brett shares some of the highlights of their 2025 Europe and UK collection, including exciting new tours, and some personal favorites in Turkey, Greece, Switzerland, Croatia, and Slovenia.Gain valuable insights into how Albatross Tours can enhance your clients’ travels with seamless booking proc...2024-07-2912 minTravel Agent TakeawaysSix Reasons to become a Destination Specialist with Anna Shannon from Travel Agent FinderDo you want to stand out from the crowd and sell more of what you love?In this episode of Travel Agent Takeaways, I'm joined by Anna Shannon from Travel Agent Finder to talk about destination specialist programs. Discover the top six reasons why these programs are game changers for you and your business. We discuss how these certifications not only boost your knowledge but also help you stand out, attract ideal clients and increase your sales.Learn practical tips on how to showcase your certifications, build relationships with destination representatives, and get access to...2024-07-2113 minTravel Agent TakeawaysHighways of the South Island with Kylie Wapp from ANZCROAre your clients dreaming of road tripping in New Zealand?In this episode of Travel Agent Takeaways, we chat with Kylie Wapp, National Account Manager for ANZCRO. Kylie outlines the incredible New Zealand Highways Collection - from glacier adventures to wine tours, discover four curated self-drive itineraries promising unforgettable experiences.Kylie shares what’s included in each itinerary, beginning in Christchurch and showcasing must-visit destinations such as Queenstown, Kaikoura and the breathtaking West Coast. Hear about exciting activities, including scenic helicopter flights, relaxing thermal pools, and thrilling ziplines. Plus, Kylie reveals an exciting in...2024-07-1510 minOffloaded - The Travel Industry PodcastErina Pindar - Ideation and RecommendationThe final episode of Series 2 broke the mould before we change things up again for Series 3 that's coming in September. Erina Pindar, COO and Managing Partner of SmartFlyer, became our first international guest, our first live in-person podcast held at a luxury hotel, and the first guest who hijacked our Offloaded section with an Offload of her very own. Erina joined SmartFlyer when there were just 6 travel advisors connected to the brand. Celebrating it's 10th anniversay in 2025, the numbers are currently at 250 across the US and Europe with another 35 here in A...2024-07-1352 minTravel Agent TakeawaysFrom Urban Adventures to the Great Outdoors with Toni Fan from HKTBWhat’s Hong Kong like these days and what’s new?In this episode, we catch up with Toni Fan, Assistant Manager of Trade Marketing for Hong Kong Tourism Board, based in Sydney. Toni shares her insights from her recent visits, highlighting some new attractions and old favourites, from the popular Peak Tram to the vibrant West Kowloon Cultural District. Discover foodie tips, the art scene, and outdoor adventures, and learn how to keep in touch and stay updated on Hong Kong.What are your takeaways from this episode? And what would you love...2024-07-0809 minTravel Agent TakeawaysBucket list adventures across Canada with Nathan McLoughlin from Destination CanadaWhat makes Canada a top travel destination?In our first episode, we chat with Nathan McLoughlin about his 17-year journey with Destination Canada. Discover the diverse beauty of Canada, from landscapes to Indigenous cultures, and hear about Nathan's recent trips, including the Rendez-vous Canada trade show. Learn about Canada's 2030 tourism strategy, focusing on sustainability and regenerative tourism, and why you should become a Platinum Canada Specialist. Hear about Nathan's top bucket list experiences and tips for immersing yourself in the wonders of Canada!What are your takeaways from this episode? And what's your...2024-07-0814 minTravel Agent TakeawaysWelcome to Travel Agent TakeawaysAre you a busy Aussie or Kiwi travel agent looking to stay ahead in the travel industry?Tune into Travel Agent Takeaways, your go-to podcast for bite-sized destination and supplier updates on the go. In this trailer, host Charlie Trevena introduces the podcast's mission to provide quick chats with industry reps, sales managers, and travel legends, delivering the latest news, tips, and insights directly from the source. It’s important to stay updated to better service your clients and grow your business. This podcast can keep you informed whether you're in the office, co...2024-06-2701 min
Talking TravelS1 E15 Sharing the loadIt’s 2024 and with every new year comes promise, excitement and motivation to make the next 12 months better than the last. For some, that may involve implementing their New Year Resolution to lower their stress by making changes to how they work.
Two people ahead of the curve on that front are our guests today on this episode of Talking Travel. Anna Shannon from Travel Agent Finder and Charlie Trevena from Destination Webinars share many synergies with their businesses which has led them to join forces and work towards some common goals.
One such goal is...2024-01-2335 min
TIME - Travel Industry Mentor ExperienceNavigating the Post-Covid Travel Industry with Charlie Trevena: Virtual Shifts, Western Australia Network Growth, and the Power of MentorshipSend us a textAs we navigate the ever-evolving terrain of the post-Covid travel industry, we're joined by none other than Charlie Trevena, founder of Destination Webinars, and a TIME graduate. With her, we explore the intriguing balance between the virtual and physical presence in the industry, the growing prominence of webinars, and how though the product updates haven't changed much, their representation certainly demands a touch of novelty. If you're curious about creating an engaging presentation, this episode is laden with insights.We then shift gears to explore the golden opportunity of networking and...2023-09-0734 min
Travel Agent Achievers PodcastTravel Business Webinars: A Great Marketing Strategy to Engage with your ClientsIn this new era of the COVID-19 pandemic, how do you navigate this new era? Everybody is busy, so how can you get your clients engaged? Over the last couple of years in particular, Travel Business owners have increasingly turned to online marketing tools to help them engage with their clients. Looking for a way to connect with their clients. Webinars have been around for years for suppliers, however in this discussion with Charlie, we talk about the importance of them, their relevance moving forward and what YOU can do to engage your au...2022-08-2841 minTravel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsTravel Business Webinars: A Great Marketing Strategy to Engage with your ClientsIn this new era of the COVID-19 pandemic, how do you navigate this new era? Everybody is busy, so how can you get your clients engaged? Over the last couple of years in particular, Travel Business owners have increasingly turned to online marketing tools to help them engage with their clients. Looking for a way to connect with their clients. Webinars have been around for years for suppliers, however in this discussion with Charlie, we talk about the importance of them, their relevance moving forward and what YOU can do to engage your au...2022-08-2841 min
F*ck Your Comfort Zone with Margie HaberNew Zealand Actor James TrevenaActor James Trevena from New Zealand chased dreams of playing professional Ice Hockey since he was a kid. Once he returned home from the sport in 2010, he decided to try acting. James is known for NZ shows “The Blue Rose” and “The Shannara Chronicles.” Since 2016, he has worked in the US on films such as “Charlie Says” opposite Matt Smith and now stars alongside Paula Patton in the series, “Sacrifice.” 2021-06-0931 min