Shows
Travel Agent TakeawaysFrom Golden Gates to Alpine Lakes: A Northern California Road Trip with David McMahon from Gate 7In this episode, Charlie chats with David McMahon, our local representative for San Francisco Travel, North Lake Tahoe & South Lake Tahoe, Mammoth Lakes Tourism and Yosemite Mariposa County Tourism.Join us on a road trip through Northern California’s most spectacular landscapes. From the cityscapes of San Francisco to the alpine beauty of Lake Tahoe, the mountain magic of Mammoth Lakes, and the gateway to Yosemite in Mariposa County.Each stop shines differently through the seasons, and this episode will help you understand how to tailor itineraries year-round.Connect with Northern California:...
2025-11-1015 minTravel Agent TakeawaysSmall Ships, Big Experiences with Shelley Martin from Windstar CruisesIn this episode of Travel Agent Takeaways, we’re setting sail with Windstar Cruises, the leader in small-ship cruising that brings guests closer to the world’s most captivating destinations. From private yacht-style experiences to immersive itineraries and award-winning service, Windstar offers something truly special for travellers who want more than the typical cruise.Charlie is joined by Windstar Cruises Sales Manager Australia, Shelley Martin, for insider tips to help travel agents sell the Windstar experience. From what makes small-ship cruising different, to key selling points, target markets, and the exciting destinations on Windstar’s horizon.C...
2025-11-0319 minTravel Agent TakeawaysFrom Istanbul to ANZAC Cove with Vanessa Wallace from V Travel NetworkIn this episode of Travel Agent Takeaways, Charlie chats with Vanessa Wallace, owner of V Travel Network, about travelling in Turkey and the Anzac Day 2026 commemorations. Vanessa shares her deep personal connection with Turkey, and explains why the country appeals to so many travellers with its mix of history, culture, and stunning scenery. She outlines how V Travel Network partners with Fez Travel to offer small-group tours across Turkey, including unique Anzac Day experiences at Gallipoli. The discussion covers who these tours suit, what to expect during the ANZAC commemorations, and practical tips for...
2025-10-2723 minTravel Agent TakeawaysDive into Vanuatu with Jess Cory from the Vanuatu Tourism OfficeWill you Answer the Call of Vanuatu?And did you know, Vanuatu is home to some of the world’s best diving? From the famous SS President Coolidge wreck, to pristine reefs teeming with marine life. In this episode of Travel Agent Takeaways, Charlie chats with Jess Cory from the Vanuatu Tourism Office about why Vanuatu should be on every diver’s bucket list, how agents can package diving with other adventures, and the trade resources available to help you sell it with ease.Vanuatu Resources:Vanuatu Tourism Websit...
2025-10-2011 minTravel Agent TakeawaysCalifornia Unlocked: Diversity, Value & Big Adventures with Eva Huezo from Visit CaliforniaDreaming of selling California with confidence? In this episode of Travel Agent Takeaways, Charlie catches up with Eva Huezo from Visit California to uncover the Golden State’s diverse landscapes, vibrant culture, and insider tips for showcasing its true value. From world-famous icons to authentic local moments, discover how to help your clients experience more of California in every trip. Plus, get a sneak peek into Visit California’s upcoming 6-part Mini Webinar Series launching this November, designed to give agents quick, powerful tools to sell California with ease.This episode is packed with i...
2025-10-1317 minTravel Agent TakeawaysLinkedIn for Travel Agents: Building Industry Connections Online with Charlie Trevena & Anna ShannonAre you keen to grow your travel industry network?In this episode, Charlie welcomes back Anna Shannon from Travel Agent Finder to explore the untapped potential of LinkedIn for travel agents - not as a tool for gaining clients, but as a platform for professional visibility, networking, and industry engagement. Together, they discuss why LinkedIn stands apart from other social platforms, how agents can strategically optimise their profiles, and what kinds of content help build authority without resorting to sales-heavy posts.Get practical advice on how to showcase your expertise, make meaningful industry c...
2025-07-2125 minTravel Agent TakeawaysCelebrating 70 Years of Magic with Steph Johnson from Disney DestinationsAre you and your clients Disney fans?Charlie is joined by Steph from Disney Destinations to celebrate the 70th anniversary of Disneyland Resort. They reflect on Disneyland’s rich legacy since its 1955 opening and the emotional connection families from Australia and New Zealand have built with the park over generations. Steph shares personal stories, the magic for all ages, and why Disneyland is never a “one and done” experience. She teases a host of 70th anniversary highlights, including new attractions, entertainment, character outfits, and limited-edition merchandise, all running until the US summer of 2026.Lis...
2025-07-1419 minTravel Agent TakeawaysExtraordinary Expedition Cruising with Amber Wilson from HXWhat's the difference between Hurtigruten and HX?In this episode, Charlie chats with Amber from HX (Hurtigruten Expeditions) to explore what sets this cruise line apart in the growing world of expedition cruising.Amber explains the brand’s evolution from its Norwegian heritage to becoming its own identity, offering all-inclusive voyages focused on science, sustainability, and transformative travel. With destinations spanning over 250 locations in more than 30 countries—including Antarctica, Alaska, Iceland, Greenland, and the Galápagos—HX caters to curious, experience-driven travellers. Guests can engage with onboard scientists and educators, participate in citize...
2025-07-0715 minTravel Agent TakeawaysLinger longer in Vancouver with Di Schinella from Destination VancouverVancouver is not just a gateway, it's a destination in its own right.In this episode of Travel Agent Takeaways, Charlie chats with Di Schinella, local representative for Destination Vancouver, fresh from her most recent 10-day visit to the city. Di shares a personal and passionate take on why Vancouver is more than just a pre- or post-cruise stopover. From cherry blossoms in spring to buzzing patios in summer and mild winters perfect for exploring the sea wall, Vancouver offers a unique blend of nature, urban energy, and a thriving food scene. D...
2025-06-3023 minTravel Agent TakeawaysSoaring To 2026 with Shelley Poten from Albatross ToursAre you looking for a reliable, trade-friendly touring partner? Look no further than Albatross Tours.In this episode, Shelley Poten from Albatross Tours shares a raft of exciting updates, including multiple recent accolades such as back-to-back NTIA Awards, a Women in Travel honour, and a stellar employee satisfaction score. She reflects on the importance of having a happy team and strong industry support, particularly from travel agents, which she sees as central to Albatross’ success. Shelley also highlights recent appointments to her growing team, featuring seasoned professionals with deep roots in the travel trad...
2025-06-2316 minTravel Agent TakeawaysSelling Switzerland with Ease with Sonia Holt from Switzerland TourismDo you want to sell Switzerland with ease?In this episode of Travel Agent Takeaways, Charlie is joined by Sonia Holt, Marketing Manager for Switzerland Tourism in Australia and New Zealand, to delve into what makes Switzerland a compelling destination. Sonia highlights Switzerland’s year-round appeal—from spring wildflowers to golden autumn landscapes, magical Christmas markets, and world-class skiing.She also talks about the country’s unmatched efficiency, safety, and, of course, its exceptional public transport network, including its globally renowned trains. Sonia also shares how Swiss experiences like seeing the Matterho...
2025-06-1615 minTravel Agent TakeawaysSoutheast Asian Adventures with Dennis Basham from ExoticcaAre you keen to sell more Southeast Asia tours? In this episode of Travel Agent Takeaways, I catch up with Dennis Basham, Managing Director for Exoticca in Australia, to explore the brand’s unique offerings for travel agents in the region.Dennis highlights Exoticca's background as a B2B-only tour operator focused on making it easy for agents to sell immersive small group and private tours. Founded in Barcelona and launched in Australia in late 2024, Exoticca has gained quick traction thanks to its fully commissionable packages, inclusive airfare options, and fast, user-friendly booking platform. The com...
2025-06-0915 minTravel Agent TakeawaysRoad Trippin’ Route 66 with Lexie Miliatis from Brand USAPlanning a USA itinerary for your clients and want to offer something truly unforgettable?In this episode of Travel Agent Takeaways, I’m joined by the fabulous Lexi Miliatis, Brand USA’s Trade Manager for Australia and New Zealand. With 46 U.S. states under her belt, Lexi shares why she’s so passionate about road trips, and how agents can craft unforgettable self-drive experiences for their clients to coincide the 100th anniversary of Route 66 in 2026.We talk small-town gems, iconic roadside stops, quirky festivals (including bed races), and how to mix Route 66 into wider U.S. iti...
2025-06-0219 minTravel Agent TakeawaysLesser Known & Luxury Japan with Harriett Bougher (and Guests) from JNTOWant to wow your clients with Japan itineraries they’ve never seen on Instagram?If you’re looking to send your clients somewhere special in Japan, this episode is packed with unique, firsthand experiences that go far beyond Tokyo and Kyoto. I’m joined by Harriett Bougher from JNTO, Adam Burke from Scenic, and Ruth Bullock from AH Travel Associates, three seasoned travel experts who recently explored regional Japan.You’ll hear about hidden gems like Takachiho Gorge, a 1760s sake distillery, a luxury ryokan with private onsens, and island-hopping in Setouchi. We talk traditional dance, h...
2025-05-2622 minTravel Agent TakeawaysTravel Agent Masterclasses with Kate Webster from Travel MonitorWant simple ways to make your job as a travel advisor easier, without spending hours hunting for answers?If so, this chat is for you.In this episode, I catch up with with Kate Webster, new owner of Travel Monitor and a passionate advocate for helping travel agents like you. Kate shares how her brand-new Agent Masterclass articles are designed to support agents at every stage of their careers, from newbies to seasoned pros. You’ll hear how she chooses her topics based on real agent questions and what’s trending in the indus...
2025-05-1915 min
Unplug In Paradise: The Podcast79. Meet Charlie Trevena | Travel Trend Summit 2025 Speaker Series[VIDEO EPISODE] In this episode of the Travel Trend Summit Speaker Series, Stephanie Myers and Charlie Trevena discuss the importance of personal development and branding in the travel industry. They explore Charlie's journey in creating Destination Webinars, the significance of flexibility in work-life balance, and the role of community and support in business. The conversation also touches on overcoming limiting beliefs, the value of networking and the excitement surrounding the upcoming Travel Trend Summit event.To learn more to to grab your ticket, head to https://stephaniemyers.academy/traveltrend
2025-05-0546 minTravel Agent TakeawaysResponsible Expedition Cruising with Jamie Van Jones from Paspaley Pearl by PonantHow can expedition cruising have a positive impact? In this episode, I sit down with Jamie van Jones, an experienced Expedition Leader and Sales Executive for the brand new Paspaley Pearl by Ponant, to explore the unique and sustainable approach this boutique cruise offering is taking. With only 30 guests on board and a deep commitment to responsible tourism, Jamie shares how the Paspaley Pearl offers unforgettable experiences while contributing positively to remote communities and fragile environments.Tune in to discover exciting itineraries to some of the most remote and stunning locations in Indonesia...
2024-12-0716 minTravel Agent TakeawaysA Beginner's Guide to Oregon with Joanne Motta from Travel Oregon Do you know much about Oregon? What makes this state so special for travellers?In this episode I chat with Joanne Motta, Travel Oregon’s Trade Director for Australia and New Zealand, to give you a beginner’s guide to the stunning state of Oregon. From its breathtaking natural wonders to its vibrant city life, Joanne shares everything you need to confidently talk to your clients about why Oregon should be in their travel plans.You’ll learn about Oregon’s diverse landscapes, the best activities for outdoor enthusiasts and foodies alike, and insider tips on how to...
2024-12-0212 min
Offloaded - The Travel Industry PodcastBeyond Borders Live - ATIA, A30 and Travel Industry's FutureIn this special episode we present a live session from ATIA's 'Beyond Borders' summit held at the ICC in Sydney.In the first release from Beyond Borders (BB), this session covers the first hour of and specifically the key areas of focus that will lead the industry towards 2030.The project is called A30, and you'll hear from ATIA CEO Dean Long, Chair Christian Hunter, Vice Chairs Skroo Turner and Danielle Russom, and Director Brett Mitchell.The group outlined future-focused announcements around industry protection, business compliance with 'modern slavery' regulations, attracting young people i...
2024-11-041h 25Travel Agent TakeawaysHow to Elevate Your Travel Sales with Nicole O'Sullivan from Birds Eye View ConsultingAre you ready to boost your travel sales with some simple strategies you can apply today?In this episode I chat with Nicole O'Sullivan, founder of Birds Eye View Consulting, a seasoned travel industry expert turned sales coach. Nicole breaks down the winning ‘Three Cs’ strategy - connection, confidence, and conversion, with actionable tips that you can start using today.Find out how to create authentic connections with clients, build confidence and craft a sense of urgency that drives bookings.Whether you're a home-based or store-based agent, or in wholesale reservations, Nicole’s insight...
2024-10-2816 minTravel Agent TakeawaysLet your imagination (and influence) run wild in Anaheim with Michael Cassis from Visit AnaheimWant to learn how to create the ultimate Anaheim itinerary for your clients?I chat with Michael Cassis, our local expert and representative for Visit Anaheim, who shares insider tips on making the most of this iconic destination. Michael’s knowledge will help you craft unforgettable itineraries including Disneyland and beyond, as well as discovering hidden gems and some of Michael’s favourites.You'll learn how to pace the days, where to find the best food spots, and how to use Anaheim as a base to explore more of Southern California. Plus, we talk about exci...
2024-10-0712 minTravel Agent TakeawaysWhat Happens in Vegas… with Roslyn Ranse from Travel Agent AchieversEver wondered what happens behind the doors at one of the biggest travel trade shows in the world? Tune in to discover some of the insights and takeaways from Virtuoso Travel Week in Las Vegas!In this special Season 1 finale, I chat with the amazing Roslyn Ranse, a seasoned travel advisor and coach, about her recent experience at Travel Week in Las Vegas. Ros shares her behind-the-scenes look at this incredible event, offering a sneak peak into the latest trends and shifts in the travel industry.You'll gain insider knowledge on how attending events such...
2024-09-0918 minTravel Agent TakeawaysWalking into a West Australian Dream with Amanda Fenwick from BKB Holidays & Christine Poole from Tourism WAAre you keen to discover the hidden gems of Western Australia and learn how to offer your clients unforgettable travel experiences? In this episode, I chat with Amanda Fenwick from BKB Holidays and Christine Poole from Tourism Western Australia. Together, they share insights on the best destinations, unique experiences, and top-selling packages that WA has to offer. From the majestic Margaret River Region, to the extraordinary Ningaloo Reef and breathtaking Kimberley region, you'll learn about must-see spots and insider tips to elevate your itineraries.We also talk about their latest campaign and incentive that could...
2024-09-0213 minTravel Agent TakeawaysA new Dubai on every visit with Julie King from Julie King & AssociatesHave you or your clients visited Dubai lately? In this episode, I chat with Julie King, CEO of Julie King Associates and local representative for Dubai Tourism, to uncover some of the latest experiences Dubai has to offer. Julie’s insights into the city’s ever-evolving attractions and diverse neighbourhoods will inspire you to plan your clients’ next unforgettable trip. From luxurious stays to budget-friendly options, Julie shares practical tips on how to make the most of any Dubai visit, no matter your budget, or how many times you’ve been before.Learn about hidden gems, an...
2024-08-1912 minTravel Agent TakeawaysSetting a new standard at sea with Jacqui Tufala from CrystalWhat sets Crystal apart in the luxury cruise industry? In this episode, I catch up with Jacqui Tufala, National Key Account Manager for Crystal, to get all the details behind Crystal’s exceptional service and their recent top-to-toe makeovers. Jacqui shares insider details on the standout features of the Crystal Symphony and Crystal Serenity, from their world-class dining options to their high guest-to-space ratio.Get insights into their unique partnership with Abercrombie and Kent and how it enhances both the at-sea and on-land experiences. Jacqui also highlights the exciting new additions coming to the Crystal fl...
2024-08-1212 minTravel Agent TakeawaysEuropean Wine Cruises with Kim Vaughan from AmaWaterwaysAre you ready to explore Europe’s most iconic wine regions from the comfort of a luxury river cruise? In this episode of Travel Agent Takeaways, we chat with Kim Vaughan, Regional Sales Manager for AmaWaterways, to talk about the AmaWaterways’ unique ‘Celebration of Wine’ cruises. With over three decades in the industry, Kim shares her insights on what’s different about these cruises and the exclusive experiences they offer.Learn about the onboard wine hosts, the regions and times of year to enjoy these journeys - from the lush vineyards of Bordeaux to the scenic Dou...
2024-08-0510 minTravel Agent TakeawaysSummer in Europe with Brett Harvey from Albatross ToursAre your clients looking to explore Europe and enjoy longer stays, smaller groups and plenty of free time? In this episode of Travel Agent Takeaways, we catch up with Brett Harvey, Director of Sales at Albatross Tours, to discover what sets them apart and learn what’s in store for summer 2025.Brett shares some of the highlights of their 2025 Europe and UK collection, including exciting new tours, and some personal favorites in Turkey, Greece, Switzerland, Croatia, and Slovenia.Gain valuable insights into how Albatross Tours can enhance your clients’ travels with seamless booking proc...
2024-07-2912 minTravel Agent TakeawaysSix Reasons to become a Destination Specialist with Charlie Trevena & Anna ShannonDo you want to stand out from the crowd and sell more of what you love?In this episode of Travel Agent Takeaways, I'm joined by Anna Shannon from Travel Agent Finder to talk about destination specialist programs. Discover the top six reasons why these programs are game changers for you and your business. We discuss how these certifications not only boost your knowledge but also help you stand out, attract ideal clients and increase your sales.Learn practical tips on how to showcase your certifications, build relationships with destination representatives, and get access to...
2024-07-2113 minTravel Agent TakeawaysHighways of the South Island with Kylie Wapp from ANZCROAre your clients dreaming of road tripping in New Zealand?In this episode of Travel Agent Takeaways, we chat with Kylie Wapp, National Account Manager for ANZCRO. Kylie outlines the incredible New Zealand Highways Collection - from glacier adventures to wine tours, discover four curated self-drive itineraries promising unforgettable experiences.Kylie shares what’s included in each itinerary, beginning in Christchurch and showcasing must-visit destinations such as Queenstown, Kaikoura and the breathtaking West Coast. Hear about exciting activities, including scenic helicopter flights, relaxing thermal pools, and thrilling ziplines. Plus, Kylie reveals an exciting in...
2024-07-1510 minOffloaded - The Travel Industry PodcastErina Pindar - Ideation and RecommendationThe final episode of Series 2 broke the mould before we change things up again for Series 3 that's coming in September. Erina Pindar, COO and Managing Partner of SmartFlyer, became our first international guest, our first live in-person podcast held at a luxury hotel, and the first guest who hijacked our Offloaded section with an Offload of her very own. Erina joined SmartFlyer when there were just 6 travel advisors connected to the brand. Celebrating it's 10th anniversay in 2025, the numbers are currently at 250 across the US and Europe with another 35 here in A...
2024-07-1352 minTravel Agent TakeawaysFrom Urban Adventures to the Great Outdoors with Toni Fan from HKTBWhat’s Hong Kong like these days and what’s new?In this episode, we catch up with Toni Fan, Assistant Manager of Trade Marketing for Hong Kong Tourism Board, based in Sydney. Toni shares her insights from her recent visits, highlighting some new attractions and old favourites, from the popular Peak Tram to the vibrant West Kowloon Cultural District. Discover foodie tips, the art scene, and outdoor adventures, and learn how to keep in touch and stay updated on Hong Kong.What are your takeaways from this episode? And what would you love...
2024-07-0809 minTravel Agent TakeawaysBucket list adventures across Canada with Nathan McLoughlin from Destination CanadaWhat makes Canada a top travel destination?In our first episode, we chat with Nathan McLoughlin about his 17-year journey with Destination Canada. Discover the diverse beauty of Canada, from landscapes to Indigenous cultures, and hear about Nathan's recent trips, including the Rendez-vous Canada trade show. Learn about Canada's 2030 tourism strategy, focusing on sustainability and regenerative tourism, and why you should become a Platinum Canada Specialist. Hear about Nathan's top bucket list experiences and tips for immersing yourself in the wonders of Canada!What are your takeaways from this episode? And what's your...
2024-07-0814 minTravel Agent TakeawaysWelcome to Travel Agent TakeawaysAre you a busy Aussie or Kiwi travel agent looking to stay ahead in the travel industry?Tune into Travel Agent Takeaways, your go-to podcast for bite-sized destination and supplier updates on the go. In this trailer, host Charlie Trevena introduces the podcast's mission to provide quick chats with industry reps, sales managers, and travel legends, delivering the latest news, tips, and insights directly from the source. It’s important to stay updated to better service your clients and grow your business. This podcast can keep you informed whether you're in the office, co...
2024-06-2701 min
Talking TravelS1 E15 Sharing the loadIt’s 2024 and with every new year comes promise, excitement and motivation to make the next 12 months better than the last. For some, that may involve implementing their New Year Resolution to lower their stress by making changes to how they work.
Two people ahead of the curve on that front are our guests today on this episode of Talking Travel. Anna Shannon from Travel Agent Finder and Charlie Trevena from Destination Webinars share many synergies with their businesses which has led them to join forces and work towards some common goals.
One such goal is...
2024-01-2335 min
TIME - Travel Industry Mentor ExperienceNavigating the Post-Covid Travel Industry with Charlie Trevena: Virtual Shifts, Western Australia Network Growth, and the Power of MentorshipSend us a textAs we navigate the ever-evolving terrain of the post-Covid travel industry, we're joined by none other than Charlie Trevena, founder of Destination Webinars, and a TIME graduate. With her, we explore the intriguing balance between the virtual and physical presence in the industry, the growing prominence of webinars, and how though the product updates haven't changed much, their representation certainly demands a touch of novelty. If you're curious about creating an engaging presentation, this episode is laden with insights.We then shift gears to explore the golden opportunity of networking and...
2023-09-0734 min
Travel Agent Achievers PodcastTravel Business Webinars: A Great Marketing Strategy to Engage with your ClientsIn this new era of the COVID-19 pandemic, how do you navigate this new era? Everybody is busy, so how can you get your clients engaged? Over the last couple of years in particular, Travel Business owners have increasingly turned to online marketing tools to help them engage with their clients. Looking for a way to connect with their clients. Webinars have been around for years for suppliers, however in this discussion with Charlie, we talk about the importance of them, their relevance moving forward and what YOU can do to engage your au...
2022-08-2841 minTravel Agent Achievers - To Educate, Encourage and Empower Travel ProfessionalsTravel Business Webinars: A Great Marketing Strategy to Engage with your ClientsIn this new era of the COVID-19 pandemic, how do you navigate this new era? Everybody is busy, so how can you get your clients engaged? Over the last couple of years in particular, Travel Business owners have increasingly turned to online marketing tools to help them engage with their clients. Looking for a way to connect with their clients. Webinars have been around for years for suppliers, however in this discussion with Charlie, we talk about the importance of them, their relevance moving forward and what YOU can do to engage your au...
2022-08-2841 min
F*ck Your Comfort Zone with Margie HaberNew Zealand Actor James TrevenaActor James Trevena from New Zealand chased dreams of playing professional Ice Hockey since he was a kid. Once he returned home from the sport in 2010, he decided to try acting. James is known for NZ shows “The Blue Rose” and “The Shannara Chronicles.” Since 2016, he has worked in the US on films such as “Charlie Says” opposite Matt Smith and now stars alongside Paula Patton in the series, “Sacrifice.”
2021-06-0931 min