Shows
Extra Serving: A restaurant industry podcastDomino’s earnings success, Chipotle’s value problem, and McDonald’s new beverage planOn this week’s Extra Serving, NRN executive editor Alicia Kelso and managing editor Leigh Anne Zinsmeister discuss the beginnings of earnings season. Domino’s numbers were better than we’ve come to expect from the pizza chain as they claw back market share. What’s the secret, and can it continue? Next, they talk about Chipotle’s earnings, which were grimmer: That brand saw a same-store sales decline for the second quarter in a row. But Alicia, our team’s Chipotle expert, is more bothered by the traffic numbers. Can the chain turn things around? Then, they delve into the det...2025-07-2843 min
BC Food NewsCHIPOTLE TRANSFORMS AVOCADOS INTO FREE GUAC FOR A YEAR WITH NEW AR LENS ON SNAPCHAT FOR NATIONAL AVOCADO DAYIn this episode of BC Food News, host Jennifer English highlights the unique promotions from fast-casual chain, Chipotle Mexican Grill, in celebration of National Avocado Day. The episode unveils Chipotle's AvoLotto Sweepstakes where Snapchat users can scan real avocados for a chance to win a year's supply of free guacamole. The contest is to run from July 28 to July 30 with up to 1,000 winners to be chosen each day. On the actual day of the event, July 31, Chipotle Rewards members can claim free toppings or a side of guacamole using the code AVO2025 with a regular-priced entrée. The company has a...2025-07-2804 min
Brand BuildersMeet the Secret Strategist Behind Codie Sanchez | Tanner WaltersIn this episode, we go behind the scenes with one of the internets most powerful personal brands, Cody Sanchez. Join us as we interview Tanner Walter, the operator who helped scale it from 3M to 9M+ followers and 100M+ views.
Tanner shares the exact systems, team structure, and content strategy that turned Cody’s content machine into an 8-figure empire. From building a high-output video team to managing a remote crew and optimizing platform growth, this is the ultimate blueprint for creators, founders, and CMOs who want to turn content into serious revenue.2025-06-301h 42
IMPACT SHOWScaling Culture and Success with Scott Boatwright, CEO of Chipotle – Ep. 60 – IMPACT ShowSinan Kanatsiz, Chairman of the Internet Marketing Association, sits down with Chipotle’s Chief Executive Officer, Scott Boatwright, for a dynamic conversation on leadership, innovation, and what it takes to build a brand that lasts. In this exclusive interview, Scott shares his perspective on leading through change, building a values-driven company culture, staying ahead in a competitive market, and how Chipotle is redefining fast-casual dining. He also reflects on his personal journey and leadership philosophy. Whether you're an entrepreneur, marketing professional, or future leader, this conversation offers valuable insights to inspire your next move.#leadership #chipotle #ScottBoatwright #ceo...2025-06-1344 min
Morning Brew DailyWarner Bros. Discovery Splits Up & Chipotle’s New Dip to the Rescue?Episode 601: Neal and Toby recap the biggest news out of Apple’s WWDC event. Then, Warner Bros. Discovery makes official its break up into two public companies, separating its streaming business and cable business. Plus, Chipotle is launching a brand new ranch dip to capitalize on America’s growing love for ranch. Meanwhile, Toby looks into the trend of sleep culture and why some are shelling out thousands of dollars for the best night of their lives.
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Talking ShizzleMastering Restaurant Marketing: Insights from Chipotle and Raising Cane'sSend us a textAbout the Guest(s):Adam Reed is the Vice President of Marketing at Dilla's Quesadillas, a creative force within the fast-casual dining industry. With an impressive career spanning roles at major food chains, Adam begun his professional journey in marketing at Chipotle before spearheading marketing efforts at Raising Cane's. Over his tenure, Adam has successfully navigated businesses through expansive growth, pivoted strategic marketing initiatives, and consistently driven brand innovation. His expertise in restaurant marketing is recognized industry-wide, making him a sought-after leader and advisor in the field.2025-05-0735 min
Restaurant Growth Hub by FoodcusChipotle Rewards Program: Driving Engagement Through Gamification and PersonalizationIn 2019, Chipotle launched Chipotle Rewards, a loyalty program designed to drive repeat purchases and build deeper customer relationships. Unlike traditional points-based systems, Chipotle focused heavily on gamification, personalized experiences, and data-driven engagement to make the program compelling.Challenges and Missions: Users could participate in interactive challenges like "Guac Mode" or "Freepotle" to unlock special perks.Achievement-based Rewards: Customers earned extra points or surprise menu items by completing specific tasks.Spin-to-Win Games: Periodic games offered instant-win prizes and discounts, making the app experience fun and habit-forming.Offers were tailored based...2025-05-0204 minExtra Serving: A restaurant industry podcastChipotle’s surprising sales, Jersey Mike’s big CEO change, and McDonald’s new menu itemOn this week’s Extra Serving, NRN editor in chief Sam Oches and executive editor Alicia Kelso discuss Chipotle first-quarter earnings, in which both sales and traffic were down. Considering Chipotle’s incredible success since the early days of the pandemic, the results — largely influenced by a volatile consumer season marred by bad weather events, wildfires, rampant sickness, and political uncertainty — present a warning sign to the rest of the industry, according to Sam and Alicia. Then they discuss Jack in the Box’s announcement that it was exploring strategic alternatives for Del Taco, a brand that it purchased just three ye...2025-04-2837 min
The Cutting Onions Podcast97. William Espey, former brand voice for Chipotle joins us for an incredible conversation on how the Genius of Naiveté fueled the brand voice over the first two decades at Chipotle Mexican GrillIn the latest episode of the "Cutting Onions Podcast," Myles and I are excited to present this conversation with William Espey, the brand voice of Chipotle Mexican Grill for almost two decades. In this conversation, William discusses his early journey with Chipotle, detailing how he transitioned from a non-marketing background to pioneering the brand's creative strategies despite a limited budget and how "The Genius of Naiveté" truly fueled the creativity around the brand.As the company’s “brand voice” for nearly two decades, William played a crucial role in cultivating Chipotle’s growth from its early entr...2025-04-121h 09
BrandyBillion-Dollar Brand Eaters: Will Big Brands Break Beloved Brands?This year, PepsiCo spent $3.1B on Siete and Poppi. Hershey also just bought Lesser Evil. What is going on?!What does this mean for your brand??>>Get the Award-Winning Book(Brandy): BrandyBook.usIn this episode of Brandy, we dive into the recent high-profile acquisitions of Siete Foods, Poppi, and Lesser Evil by global giants like PepsiCo and Hershey. While these billion-dollar buyouts look like wins on paper, are they really a smart move for the acquiring brands—or could they actually backfire?Reilly Newman and Scott Saunders unpack the brand psychology and consumer perc...2025-04-0926 min
Leadership NextGuest-Obsessed and Future-Ready: How Chipotle Innovates to GrowChipotle is more than just burritos and bowls—it’s a $4 billion digital business with ambitious plans for international expansion. In this episode of Leadership Next, cohosts Diane Brady and Kristin Stoller sit down with Chipotle CEO Scott Boatwright to discuss the brand’s strategy for sustainable growth, the role of AI in streamlining operations, and how external factors like immigration and economic uncertainty shape the fast-casual industry. Boatwright shares his journey from flipping burgers at McDonald’s to leading one of the most recognized food brands, opens up about his friendship with former CEO Brian Niccol, and explains why Chip...2025-04-0837 min
The Speed of Culture PodcastBuilding a Better Burrito: CBO Chris Brandt is Scaling Chipotle with Purpose & InnovationIn this episode of The Speed of Culture, Matt Britton speaks with Chris Brandt, Chief Brand Officer at Chipotle, about leading with purpose, staying ahead in digital innovation, and building brand love through authenticity, storytelling, and culture. Follow Suzy on Twitter: @AskSuzyBizFollow Chris Brandt on LinkedInSubscribe to The Speed of Culture on your favorite podcast platform.And if you have a question or suggestions for the show, send us an email at suzy@suzy.com Hosted on Acast. See acast.com/privacy for more information.2025-04-0327 min
After EarningsBeyond the Burrito: Chipotle’s Next Chapter in Growth and Technology with CFO Adam RymerChipotle's ($CMG) stock is up 70% in two years, making it the third-largest U.S. restaurant chain by market value, nearing $80 billion. In 2024, revenue rose 14.6% to $11.3 billion, with slightly improved operating margins. However, investors expected a stronger 2025 outlook than the company's projected low-to-mid single-digit growth in same-store sales. CFO Adam Rymer spoke with Ann Berry about Chipotle's success, highlighting its Cultivate Next Fund venture arm, Chipotlanes for mobile order pickups, and the brand’s reputation for generous portions. $CMG 00:00 START 02:13 The Rise of “Chipotlanes” 06:47 Portion Sizes and Value Propos...2025-02-2423 min
RunnersConnect Run to the Top PodcastChipotle x Strava: The City Challenge - Motivating Runners One Burrito Bowl at a TimeChipotle Mexican Grill has partnered with Strava to motivate runners across the globe with free burrito bowls and we’re speaking with Vice-President of Brand Marketing, Stephanie Perdue, to find out more about this unique challenge. During the interview we chat all about the City Challenge, including: How runners competed to earn free Chipotle for a year Why participating runners get so competitive How challenges can add excitement and motivation to your training Results and fun stories from the latest edition of the City Challenge Whether you can expect to see more opportunities for earning free bur...2025-02-1941 minRun to the Top Podcast | The Ultimate Guide to RunningChipotle x Strava: The City Challenge - Motivating Runners One Burrito Bowl at a TimeChipotle Mexican Grill has partnered with Strava to motivate runners across the globe with free burrito bowls and we’re speaking with Vice-President of Brand Marketing, Stephanie Perdue, to find out more about this unique challenge. During the interview we chat all about the City Challenge, including: How runners competed to earn free Chipotle for a year Why participating runners get so competitive How challenges can add excitement and motivation to your training Results and fun stories from the latest edition of the City Challenge Whether you can expect to see more opportunities for earning free bur...2025-02-1941 min
How I HireJackson Jeyanayagam (Chipotle, Clorox, AB InBev) on How Versatility, Curiosity, & Empathy Can Make or Break a TeamJackson Jeyanayagam is an accomplished executive leader whose work has spanned across many industry sectors and a wide range of organizations. He began his career on the agency side, where he worked for 15 years before pivoting into digital marketing, P&L management, and DTC growth for top brands like Chipotle, Clorox, and AB InBev. Jackson also has experience on the startup side, having served as CMO for Boxed, a DTC startup. Most recently, Jackson was responsible for founding and scaling RTD brand Hey, Hei for AB InBev, helping to incubate the brand and develop a startup mentality under AB...2024-11-0531 min
The Best One Yet🍽️ “The Napkin Costume” — Chipotle’s Halloween collab. Surge in reservations for 1. US Steel’s epic history.Reservations for 1 have jumped 29% in 2 years... because restaurants are microcosms of the economy.US Steel built the Empire State Building & Willis Tower… but its epic $14B deal got stock-blockedSpirit Halloween just collab’d with Chipotle on Halloween… because products are now protagonists.Plus, there’s a political divide between brands… Frosted Flakes are Democrats, but Frosted Mini-Wheats are Republicans.Seattle tickets: https://www.eventbrite.com/e/the-best-one-yet-hotline-live-presented-by-audible-tickets-1002624325347WSJ Brand preference by politics: https://www.wsj.com/politics/elections/republican-democrat-brands-quiz-election-2024-fe9d1673YouGov brand preference...2024-09-0622 min
Your Customer Is Speaking Up!From E. coli to Excellence: Chipotle's Spicy Comeback StoryBite into the juicy details of Chipotle's rollercoaster journey from fast-casual darling to foodborne illness pariah—and back again!
In this episode of "Your Customer is Speaking Up," AI hosts Brian and Liam serve up the inside scoop on how Chipotle turned a recipe for disaster into a feast of innovation and customer trust.
From DNA-tested ingredients to digital ordering breakthroughs, discover the secret sauce behind one of the most remarkable brand revivals in recent history. Whether you're a burrito buff or a business owner, this episode is packed with zesty insights on crisis management, customer engagement, and the power of...2024-09-0312 min
Earn Your LeisureChipotle Stock Analysis: Is It Time to Buy?Welcome back to another insightful clip of Market Mondays! In this clip, your hosts Rashad Bilal, Troy Millings, and Ian Dunlap dive deep into the current state of Chipotle's stock, recent splits, and its potential future performance. 🥗📈*Key Topics Covered:*0:00 - Introduction0:12 - Chipotle Stock Analysis: Is Now the Time to Buy?1:14 - Importance of Holding Through Market Fluctuations2:35 - Subway vs. Chipotle: Fast Food Wars3:53 - Innovations in Fast Food Industry5:03 - Keeping Momentum in Business*Chipot...2024-09-0106 min
BinchtopiaI Eat My Slop Bowl on Company TimeThe girlies break down the establishments that plague our neighborhoods and corporatize our lunch hours: fast casual restaurants. From Cava to Chipotle, have we really elevated fast food or just made it more expensive? Digressions include a petty gripes section, the Olympics of transvestigation, and tens of thousands of rewards points. This episode was produced by Julia Hava and Eliza Mclamb and edited by Allison Hagan. Research assistance from Penelope Spurr. SOURCES: 10 storylines that defined the decade in fast food 90 Minutes With The Chipotle Boys Calories Often Absent on...2024-08-141h 24
Wharton Marketing MattersStephanie Perdue, VP of Brand Marketing at ChipotleWharton's Barbara Kahn & Dr. Americus Reed speak with Stephanie Perdue, VP of Brand Marketing at Chipotle about the results of their Super Bowl ad, their long-running "Behind the Foil" campaign, social media marketing, and more. Hosted on Acast. See acast.com/privacy for more information.2024-08-0123 min
GREY Journal Daily News PodcastIs Chipotle Really Cutting Back on PortionsChipotle CEO Brian Niccol addressed concerns about smaller portion sizes during a Q2 2024 earnings call, emphasizing the company's commitment to generous servings as a core brand equity. The feedback from customers prompted the company to reevaluate its operations and retrain employees at specific locations to ensure consistent and generous servings. Despite these concerns, Chipotle reported strong quarterly earnings, with an 8.7% increase in restaurant traffic and a significant rise in net income to $455.7 million from $341.8 million the previous year. Chipotle's stock has increased nearly 23% year over year.Learn more on this news visit us at: https://greyjournal.net...2024-07-2601 min
"Fine" DiningChipotle History feat. Zara Mizrahi (Stand-Up, American Dad, Family Guy) [Part One]The debut of a brand new game: The Secret Menu!! Michael hits a place about as Mexican as he is for Cinco de Mayo, Chipotle Mexican Grill with long-time friend and burrito enthusiast, stand-up comedian Zara Mizrahi Chipotle can't shake the stigma of having been owned by McDonald's Learn about the legendary Chipotle burrito coins in Eat Deets Zara wants to tithe her income to Chipotle Chipotle forayed into soul food, pizza, and burgers in other failed restaurant experiments The debut of The Secret Menu: this week's category is Chipotle-Borne Illnesses Corporate greed and tip culture have turned emp...2024-05-0158 min
First BiteWhy Chipotle's eye-popping results show a long runway for the brandChipotle’s Q4 2023 results far exceeded expectations, as well as the industry at large, with Tuesday’s report showing a same-store sales increase of 8.4%. Revenue increased 15.4% to $2.5 billion, while restaurant level operating margin increased to 25.4%, or about 140 basis points.The company also opened a record 121 new restaurants during the quarter, 110 of those in the Chipotlane model. The highlight of the company’s report, however, was its transaction gain of 7.4%. This is compared to a 1.6% decline across the limited-service segment in the quarter, according to Placer.ai data, as well as negative traffic recently reported by both Starbucks and McD...2024-02-0812 min
We're Momming Today! w/Lauren SimonettiChipotle's Reputation Chief Says 'Moms' Bring Trust & Honesty to the Office"We're Momming Today" with Laurie Schalow, the Chief Corporate Reputation Officer at Mexican food giant Chipotle, and also a mother of two. We discuss the role of 'moms' at home and at work -- and how the two intersect: At Chipotle, the best recipe to build trust and honestly in the brand often stems from what Laurie is doing with her daughters at home. Learn more about your ad choices. Visit megaphone.fm/adchoices2023-11-1126 min
MTM VisionariesChipotle and The North Face Marketing Execs | Leading Purpose-Led BrandsWhen it comes to purpose-led brands, Chipotle and The North Face are leading the charge. Chipotle is dedicated to providing fresh, real, and responsibly sourced food, while The North Face is obsessed with equipping and inspiring people to live extraordinary lives. We invited Chris Brandt, Chief Brand Officer at Chipotle, and Sophie Bambuck, CMO at The North Face, to join us on Visionaries to discuss their personal, professional, and corporate purposes and how they support important causes through meaningful campaigns. In this episode, they expand on five marketing tips for putting purpose in the...2023-10-0228 min
On Strategy ShowcaseChipotle's "Food with Integrity" platform and its 33 million person databaseWith its "Real Food" message and its stand against industrial farming, Chipotle has built a brand that has withstood setbacks weaker brands wouldn't have survived. Its now built a database designed to give it faster, direct access to its customers, something it didn't have back when it was making not so great news. We talk with Jason Scoggins of Chipotle and Jason McCann of GALE, NY.2023-09-2335 min
Jonny Ross Fractional CMO#81 Unlocking Brand Brilliance: Strategies for Portfolio Management & Campaigns with Carolyn Walker🎙️ Welcome back to another episode of Jonny Ross Fractional CMO! Today we're diving deep into the synergy between brand building and performance marketing with the amazing Carolyn Walker, CEO & Managing Partner of Response. 🌟Episode Highlights💡 Why performance marketing isn't enough and why you need brand building📊 The importance of having a brand strategy and how it impacts your business metrics, from valuation to talent retention🧭 Carolyn's blueprint for effective brand positioning🌟 Real-world examples of companies who have aced their brand strategy📖 Storytelling: The underrated secret weapon in marketingIn-Depth DiscussionA Balanced Approach to Marketing2023-09-1235 min
Marketing Girly by Sky Society#72 Failing Fast and Forward: Chelsea's Career Path from Fashion to Food Marketing @ Chipotle with Chelsea Van de Kamp, Brand Marketing - Food & Beverage Innovation at Chipotle Mexican Grill✨ Chelsea Van de Kamp, Brand Marketing - Food & Beverage Innovation @ Chipotle Mexican GrillKey Topics:☁️ Moving from New Zealand to the US with no marketing experience☁️ Chelsea’s secrets to growth and success working at Ugg☁️ The importance of asking questions in communication ☁️ Chelsea’s unique role in Brand Marketing and Food Innovation at ChipotleJoin the Sky Society Women in Marketing private LinkedIn group.Follow Sky Society on Instagram @skysociety.co and TikTok @skysociety.co2023-09-1244 minExtra Serving: A restaurant industry podcastTikTok for recruiting, Chipotle’s child labor violations and Panera’s menuThis week on the Extra Serving podcast, Nation’s Restaurant News editors Holly Petre, Sam Oches and Leigh Anne Zinsmeister spoke about TikTok for recruitment.Many chains have used TikTok for marketing, but now Chipotle is going in a new direction — using TikTok for hiring. The brand is looking to add several thousand employees through this campaign. Will it work?In more Chipotle news, though not as positive, the fast-casual brand had to pay more than $300,000 over child labor law violations in Washington D.C. This isn’t the first labor violation for the restaurant industr...2023-09-0149 min
Rec Tech: the Recruiting Technology PodcastConfirm, Oyster, ChipotleConfirm, a platform that uses Organizational Network Analysis (ONA) to improve performance reviews, has raised $6.2 million in Series A funding. The round was led by Spero Ventures with participation from SHRMLabs, Elefund, Gaingels, Black Angel Group and several existing customers. https://hrtechfeed.com/performance-reviews-software-lands-6-2m-funding-round/ Oyster®, the employment platform to hire, pay, and care for global teams, today launched Pearl, an AI-powered chatbot that can answer questions about global hiring and remote work regulations. Leveraging Oyster’s wealth of knowledge and ability to help anyone, anywhere hire quickly and compliantly in over 180 countries, Pearl rev...2023-08-3106 min
The Restaurant Report235. How To Bring Back A Nostalgic BrandIn this episode, Barry Westrum - CMO at Taco John’s, discussed the brand's current position and strategies for growth in the restaurant industry. With a focus on providing higher quality options in the quick-serve restaurant (QSR) sector, Taco John's aims to capture a niche between fast casual and traditional QSR chains. This write-up delves into the key points discussed during the interview, highlighting Taco John's efforts to bring back a nostalgic brand while catering to changing customer preferences.The Taco John's Strategy:Taco John's has historically been viewed as a fast casual concept, blurring the li...2023-06-1624 min
TrendiDisney's Profit Packed Parks, Chipotle's Pricing Power, and Tesla's Margin Mojo
Disney, officially known as The Walt Disney Company, is a diversified multinational mass media and entertainment conglomerate headquartered in Burbank, California. Known worldwide for its film and TV productions, Disney also operates a highly successful segment dedicated to theme parks and resorts, known as Disney Parks, Experiences, and Products. Trendi Stats:
Disney's Parks, Experiences, and Products segment reported revenue of $16.5 billion for fiscal year 2020, down from $26.2 billion in 2019, primarily due to the impact of the COVID-19 pandemic.
Prior to the pandemic in 2019, Disney's parks worldwide had approximately 157.3 million visitors, making...2023-05-2305 min
UNAIDED: The Brand Building PodcastDigital Transformation On Roblox, TikTok And Beyond With Chipotle's Tressie LiebermanIf you are a brand that wants to be young, why don’t you bring the next generation as your audience? But how do you drive your engagement with your audience? In this episode, Tressie Lieberman, VP of Digital Marketing for Chipotle, dives into driving customer engagement and growth through digital transformation. Tapping insights from different generations allowed Chipotle to find broad things their audience can dive into regardless of where they fit in some segmentations. Tressie mentions that they will bring TikTok content creators and influencers into the test kitchen where tasting happens and see their reaction. There’s no...2023-05-0234 min
The Chasing Mountains PodcastEpisode #27 - Eating CHIPOTLE on the Show and Talking About the CompanyOn today's show, we enjoy some delicious Chipotle while talking about the company's origins and subsequent growth. We also talk about its founder, Steve Ells, and we discuss how Chipotle became such a successful brand, and why Chipotle ingredients are unique.Enjoy!The Chasing Mountains PodcastDave Rumer / Jacob ColganThe Chasing Mountains Podcast explores the lives of successful entrepreneurs, both historical and modern day. We look at the unique experiences, obstacles, talents, and strategies that have made them special and successful. Most importantly, we discuss some lessons learned and how you...2023-04-221h 03
Ad NerdsTh 3/30 - Hacking TikTok Like Chipotle | Redefining Crowdfunding | Stop Wasting Ad SpendIn this episode of the Ad Nerds podcast, the host Spanky Moskowitz discusses how Chipotle is turning viral TikTok trends into a long-term marketing strategy, and how other restaurants can do the same by experimenting with menu hacks and partnering with influencers. The episode also covers tips for building an effective marketing plan, the drawbacks of programmatic ad buying, and the rising trend of consumers requesting companies to delete their personal data.
Spanky also shares an interview with Everett Taylor, the CEO of crowdfunding platform Kickstarter, who discusses the importance of empathy in leadership and redefining crowdfunding...2023-03-3114 min
GAMETIME WITH SHAUNA GRIFFITHS. CONVERSATIONS WITH IMPACTFUL LEADERS.How to Build Brands that Matter with Tim GallesWelcome to THE WHOLE BRAND episode - featuring Tim Galles, Chief Idea Officer for Barkley Agency and Director of The Whole Brand Project. As if that's not enough - Tim is also Author of Scratch: How To Build A Potent Modern Brand From The Inside Out, a instructor of Design For Good, and a Speaker.
Tim is an authentic leader, devoted of the doctrine that creativity can solve any problem. He applies it across a spectrum of ideas for Barkley, from marketing ideas to business ideas, consulting projects to campaigns. He is an absolute inspiration on his mission t...2023-02-2151 min
The Best One Yet🍲 “Bougie Bowls” — Chipotle’s new restaurant. Airbnb’s digital antidote. America’s Badass Rocks Club.Chipotle just launched a new restaurant brand called Farmesa — Chipotle is disrupting itself. Airbnb just had its best year ever because when Zoom is your office, Amazon is your mall, and Netflix is your theater — travel is your salvation. And 2 factories just surprisingly left Europe for the USA to chase EV incentives — so now America is creating “The Badass Rocks Club.”Follow The Best One Yet on Instagram, Twitter, and Tiktok: @tboypodAnd now watch us on YoutubeWant a Shoutout on the pod? Fill out t...2023-02-1620 min
Restaurant RewindWill Chipotle's new concept be the one that gets traction?After a string of scrapped launches, Chipotle Mexican Grill is trying again to establish a second restaurant brand. Will its secret startup find the staying power that escaped the previous ventures?
With the test of a bowl concept looking like a “go” for the burrito powerhouse, this week’s Restaurant Rewind podcast delves into those earlier stabs at diversification. Host and Restaurant Business Editor At Large Peter Romeo fires up the time machine for a recount of Chipotle’s short-lived incursions into the Asian, pizza and burger markets, and why those experiments never grew beyond about 15 units.
Wha...2023-02-1409 min
Leaders in Customer Loyalty, Powered by Loyalty360Wrapping Up Rewards: Chipotle’s Recipe for SuccessSend us a textJason Scoggins is the Senior Director of Loyalty & CRM at Chipotle Mexican Grill. Founded in 1993, the fast-casual restaurant brand is dedicated to serving real food from local and organic sources.Mark Johnson, CEO of Loyalty360 met with Jason Scoggins to discuss the brand’s customer loyalty efforts, how they address new trends in data and personalization, and their new program: Freepotle.2023-02-0917 min