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Showing episodes and shows of
Chip Klose
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RESTAURANT STRATEGY
This is How to CRUSH Street Fairs This Summer
#440 - This is How to CRUSH Street Fairs This Summer ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: INKIND To the over 1,800 U.S. restaurant owners who have been funded by INKIND, it is the source of capital that takes a lot of the pain out of...
2025-04-24
15 min
RESTAURANT STRATEGY
How to WIN with a GREAT Social Media Presence (ENCORE)
#434 - How to WIN with a GREAT Social Media Presence (ENCORE) ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: INKIND To the over 1,800 U.S. restaurant owners who have been funded by INKIND, it is the source of capital that takes a lot of the pain out...
2025-04-03
26 min
RESTAURANT STRATEGY
Harness the Power of SEO for Your Restaurant
#432 - Harness the Power of SEO for Your Restaurant ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: INKIND To the over 1,800 U.S. restaurant owners who have been funded by INKIND, it is the source of capital that takes a lot of the pain out of sta...
2025-03-27
26 min
RESTAURANT STRATEGY
The Connection Between Marketing and Culture (ENCORE)
#426 - The Connection Between Marketing and Culture (ENCORE) ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: INKIND To the over 1,800 U.S. restaurant owners who have been funded by INKIND, it is the source of capital that takes a lot of the pain out of starting and running a r...
2025-03-06
21 min
RESTAURANT STRATEGY
Email Marketing By The Numbers
#424 - Email Marketing By The Numbers ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: INKIND To the over 1,800 U.S. restaurant owners who have been funded by INKIND, it is the source of capital that takes a lot of the pain out of starting and running a re...
2025-02-27
17 min
RESTAURANT STRATEGY
Biggest Takeaways from the P3 Marketing Summit (Salt Lake City)
#418 - Biggest Takeaways from the P3 Marketing Summit (Salt Lake City) ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: INKIND To the over 1,800 U.S. restaurant owners who have been funded by INKIND, it is the source of capital that takes a lot of the pain out of sta...
2025-02-06
31 min
RESTAURANT STRATEGY
The Future of Restaurant Funding with InKind Founder
#416 - The Future of Restaurant Funding with InKind Founder ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: INKIND To the over 1,800 U.S. restaurant owners who have been funded by INKIND, it is the source of capital that takes a lot of the pain out of star...
2025-01-30
48 min
RESTAURANT STRATEGY
Better Table Touches to Drive Revenue
#414 - Better Table Touches to Drive Revenue ***** This week's episode is brought to you by: AVERO Increase your profitability using the industry's best kept secret weapon. VISIT: https://averoinc.com/ ***** This week's episode is brought to you by: CHOWLY The Chowly Platform unites powerful tools to transform your restaurant’s digital presence and grow profits ouside four walls. From Online Ordering and Third-Party Marketplace POS Integration to Smart Pricing and Digital Marketing, everything works together seamlessly—creating, capturing, and converting demand into meaningful growth. Y...
2025-01-23
30 min
RESTAURANT STRATEGY
Supercharge Your Email List Growth in 2025
#412 - Supercharge Your Email List Growth in 2025 ***** This week's episode is brought to you by: AVERO Increase your profitability using the industry's best kept secret weapon. VISIT: https://averoinc.com/ ***** This week's episode is brought to you by: CHOWLY The Chowly Platform unites powerful tools to transform your restaurant’s digital presence and grow profits ouside four walls. From Online Ordering and Third-Party Marketplace POS Integration to Smart Pricing and Digital Marketing, everything works together seamlessly—creating, capturing, and converting demand into meaningful growth. Y...
2025-01-16
16 min
RESTAURANT STRATEGY
The Do's and Don'ts of Working with a Marketing Agency (ENCORE)
#410 - The Do's and Don'ts of Working with a Marketing Agency (ENCORE) ***** This week's episode is brought to you by: MARQII MARQII is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii. VISIT: https://marqii.com/ ***** This week's episode is brought to you by: INKIND To the over 1,800 U.S...
2025-01-09
28 min
RESTAURANT STRATEGY
Getting Organized with My 2025 Marketing Calendar
#408 - Getting Organized with My 2025 Marketing Calendar ***** This week's episode is brought to you by: MARQII MARQII is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii. VISIT: https://marqii.com/ ***** This week's episode is brought to you by: INKIND To the over 1,800 U.S. restaurant owners who have...
2025-01-02
28 min
RESTAURANT STRATEGY
Behold the Power of First Approach
#406 - Behold the Power of First Approach ***** This week's episode is brought to you by: AVERO Increase your profitability using the industry's best kept secret weapon. VISIT: https://averoinc.com/ ***** This week's episode is brought to you by: CHOWLY Chowly Off Premise Platform helps restaurants create, capture, and convert demand to help drive more profits into the bottom line. Empower your restaurant with Digital Marketing, Chowly Online Ordering, Smart Pricing, and Third-Party Marketplace POS Integrations. VISIT: https://chowly.com/chip/
2024-12-26
14 min
RESTAURANT STRATEGY
Eight Simple Dos and Don'ts for Leveraging Third Party Platforms
#404 - Eight Simple Dos and Don'ts for Leveraging Third Party Platforms ***** This week's episode is brought to you by: AVERO Increase your profitability using the industry's best kept secret weapon. VISIT: https://averoinc.com/ ***** This week's episode is brought to you by: CHOWLY Chowly Off Premise Platform helps restaurants create, capture, and convert demand to help drive more profits into the bottom line. Empower your restaurant with Digital Marketing, Chowly Online Ordering, Smart Pricing, and Third-Party Marketplace POS Integrations. VISIT: https://chowly...
2024-12-19
18 min
RESTAURANT STRATEGY
Insights from Our 15 Most Popular Episodes of All Time!
#400 - Insights from Our 15 MOst Popular Episodes of All Time! ***** This week's episode is brought to you by: MARQII MARQII is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii. VISIT: https://marqii.com/ ***** This week's episode is brought to you by: INKIND To the over 1,800 U.S. resta...
2024-12-05
25 min
RESTAURANT STRATEGY
Social Media: Organic versus Paid
#398 - Social Media: Organic versus Paid ***** This week's episode is brought to you by: AVERO Increase your profitability using the industry's best kept secret weapon. VISIT: https://averoinc.com/ ***** This week's episode is brought to you by: CHOWLY Chowly Off Premise Platform helps restaurants create, capture, and convert demand to help drive more profits into the bottom line. Empower your restaurant with Digital Marketing, Chowly Online Ordering, Smart Pricing, and Third-Party Marketplace POS Integrations. VISIT: https://chowly.com/chip/ ...
2024-11-28
25 min
RESTAURANT STRATEGY
The Importance of First Approach
#397 - The Importance of First Approach ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** Explore New Financing Options: HONEYCOMB CREDIT Are you looking for capital for your business? Sure, you have traditional lenders like SBA and commercial banks... or you could raise money from investors. But what if you could leverage your community? I recommend a qui...
2024-11-25
21 min
RESTAURANT STRATEGY
Three Simple Frameworks to Help Your Marketing
#396 - Three Simple Frameworks to Help Your Marketing ***** This week's episode is brought to you by: AVERO Increase your profitability using the industry's best kept secret weapon. VISIT: https://averoinc.com/ ***** This week's episode is brought to you by: CHOWLY Chowly Off Premise Platform helps restaurants create, capture, and convert demand to help drive more profits into the bottom line. Empower your restaurant with Digital Marketing, Chowly Online Ordering, Smart Pricing, and Third-Party Marketplace POS Integrations. VISIT: https://chowly.com/chip/ ...
2024-11-21
31 min
RESTAURANT STRATEGY
Eight Keys to Being a GREAT Leader
#395 - Eight Keys to Being a GREAT Leader ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** Explore New Financing Options: HONEYCOMB CREDIT Are you looking for capital for your business? Sure, you have traditional lenders like SBA and commercial banks... or you could raise money from investors. But what if you could leverage your community? I rec...
2024-11-18
28 min
RESTAURANT STRATEGY
Getting More Orders with Chowly CEO, Sterling Douglass
#391 - Getting More Orders with Chowly CEO, Sterling Douglass ***** This week's episode is brought to you by: TORK TORK understands that expectations for food service, sustainability, and guest experience are higher than ever. That’s why they provide products and services that help restaurants meet those demands. VISIT: https://www.torkusa.com/your-business/solutions/overview/foodservice/restaurant-workflow?utm_source=podcast&utm_medium=paid-social&utm_campaign=US_Tork_Social_PH-HoReCa_PH-All_Brand-Information_Brand-24-Hor_Influencer-Podcast_2024-01_2024-12_Internal ***** This week's episode is brought to you by: MARQII ...
2024-11-04
41 min
RESTAURANT STRATEGY
The 3 Things You Need to Do During a Slowdown (ENCORE)
#390 - The 3 Things You Need to Do During a Slowdown (ENCORE) ***** This week's episode is brought to you by: AVERO Increase your profitability using the industry's best kept secret weapon. VISIT: https://averoinc.com/ ***** This week's episode is brought to you by: CHOWLY Chowly Off Premise Platform helps restaurants create, capture, and convert demand to help drive more profits into the bottom line. Empower your restaurant with Digital Marketing, Chowly Online Ordering, Smart Pricing, and Third-Party Marketplace POS Integrations. VISIT: https://chowly...
2024-10-31
20 min
RESTAURANT STRATEGY
Why You MUST Reverse Engineer Your Business for PROFIT
#389 - Why You MUST Reverse Engineer Your Business for PROFIT ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** Explore New Financing Options: HONEYCOMB CREDIT Are you looking for capital for your business? Sure, you have traditional lenders like SBA and commercial banks... or you could raise money from investors. But what if you could leverage your com...
2024-10-28
22 min
RESTAURANT STRATEGY
Ten Restaurants That Are CRUSHING Social Media Right Now
#388 - Ten Restaurants That Are CRUSHING Social Media Right Now ***** This week's episode is brought to you by: AVERO Increase your profitability using the industry's best kept secret weapon. VISIT: https://averoinc.com/ ***** This week's episode is brought to you by: CHOWLY Chowly Off Premise Platform helps restaurants create, capture, and convert demand to help drive more profits into the bottom line. Empower your restaurant with Digital Marketing, Chowly Online Ordering, Smart Pricing, and Third-Party Marketplace POS Integrations. VISIT: https://chowly.com/ch...
2024-10-24
27 min
RESTAURANT STRATEGY
Christin Marvin, Author of The Hospitality Leader's Roadmap
#387 - Christin Marvin, Author of The Hospitality Leader's Roadmap ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** Explore New Financing Options: HONEYCOMB CREDIT Are you looking for capital for your business? Sure, you have traditional lenders like SBA and commercial banks... or you could raise money from investors. But what if you could leverage your community? I r...
2024-10-21
49 min
RESTAURANT STRATEGY
Jon Taffer Drops By to Talk Profitability
#382 - Jon Taffer Drops By to Talk Profitability ***** This week's episode is brought to you by: AVERO Increase your profitability using the industry's best kept secret weapon. VISIT: https://averoinc.com/ ***** This week's episode is brought to you by: CHOWLY Chowly Off Premise Platform helps restaurants create, capture, and convert demand to help drive more profits into the bottom line. Empower your restaurant with Digital Marketing, Chowly Online Ordering, Smart Pricing, and Third-Party Marketplace POS Integrations. VISIT: https://chowly.com/chip/ ...
2024-10-03
34 min
RESTAURANT STRATEGY
Two Ways Inventory Can Save You BIG Money
#381 - Two Ways Inventory Can Save You BIG Money ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS Get inside the minds of 1,500 restaurant employees to find out what motivates them, what makes them quit, and learn the simple practices that can help you limit your churn. Download the...
2024-09-30
17 min
RESTAURANT STRATEGY
Building a Strategy to Spark Word-of-Mouth
#380 - Building a Strategy to Spark Word-of-Mouth ***** This week's episode is brought to you by: AVERO Increase your profitability using the industry's best kept secret weapon. VISIT: https://averoinc.com/ ***** This week's episode is brought to you by: CHOWLY Chowly Off Premise Platform helps restaurants create, capture, and convert demand to help drive more profits into the bottom line. Empower your restaurant with Digital Marketing, Chowly Online Ordering, Smart Pricing, and Third-Party Marketplace POS Integrations. VISIT: https://chowly.com/chip/
2024-09-26
20 min
RESTAURANT STRATEGY
How to Hire in a Post-Pandemic Environment
#379 - How to Hire in a Post-Pandemic Environment ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS Get inside the minds of 1,500 restaurant employees to find out what motivates them, what makes them quit, and learn the simple practices that can help you limit your churn. Download the fre...
2024-09-23
29 min
RESTAURANT STRATEGY
The Do's and Don'ts of Working with a Marketing Agency
#378 - The Do's and Don'ts of Working with a Marketing Agency ***** This week's episode is brought to you by: MARQII Marqii is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Marqii. VISIT: https://marqii.com/ ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team mana...
2024-09-19
27 min
RESTAURANT STRATEGY
The Keys to Successfully Marketing Your Restaurant
#374 - The Keys to Successfully Marketing Your Restaurant ***** This week's episode is brought to you by: AVERO Increase your profitability using the industry's best kept secret weapon. VISIT: https://averoinc.com/ ***** This week's episode is brought to you by: CHOWLY Chowly Off Premise Platform helps restaurants create, capture, and convert demand to help drive more profits into the bottom line. Empower your restaurant with Digital Marketing, Chowly Online Ordering, Smart Pricing, and Third-Party Marketplace POS Integrations. VISIT: https://chowly.com/chip/ ...
2024-09-05
29 min
RESTAURANT STRATEGY
FIXING RESTAURANTS (PART 10) - Profitability
#373 - FIXING RESTAURANTS (PART 10) - Profitability ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS Get inside the minds of 1,500 restaurant employees to find out what motivates them, what makes them quit, and learn the simple practices that can help you limit your churn. Download the free 2024 report by...
2024-09-02
22 min
RESTAURANT STRATEGY
FIXING RESTAURANTS (PART 9) - Quit Complaining
#372 - FIXING RESTAURANTS (PART 9) - Quit Complaining ***** This week's episode is brought to you by: AVERO Increase your profitability using the industry's best kept secret weapon. VISIT: https://averoinc.com/ ***** This week's episode is brought to you by: CHOWLY Chowly Off Premise Platform helps restaurants create, capture, and convert demand to help drive more profits into the bottom line. Empower your restaurant with Digital Marketing, Chowly Online Ordering, Smart Pricing, and Third-Party Marketplace POS Integrations. VISIT: https://chowly.com/chip/
2024-08-29
19 min
RESTAURANT STRATEGY
FIXING RESTAURANTS (PART 8) - Employee Churn
#371 - FIXING RESTAURANTS (PART 8) - Employee Churn ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS Get inside the minds of 1,500 restaurant employees to find out what motivates them, what makes them quit, and learn the simple practices that can help you limit your churn. Download the free 2024 rep...
2024-08-26
26 min
RESTAURANT STRATEGY
FIXING RESTAURANTS (PART 2) - Bad Service
#365 - FIXING RESTAURANTS (PART 2) - Bad Service ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS Get inside the minds of 1,500 restaurant employees to find out what motivates them, what makes them quit, and learn the simple practices that can help you limit your churn. Download the free 2024 rep...
2024-08-05
26 min
RESTAURANT STRATEGY
Scott Greenberg, Author of the New Book, STOP THE SHIFT SHOW
#363 - Scott Greenberg, Author of the New Book, STOP THE SHIFT SHOW ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS Get inside the minds of 1,500 restaurant employees to find out what motivates them, what makes them quit, and learn the simple practices that can help you limit you...
2024-07-29
59 min
RESTAURANT STRATEGY
Chef Franklin Becker on the Art of Restaurant Openings
#357 - Chef Franklin Becker on the Art of Restaurant Openings ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS Get inside the minds of 1,500 restaurant employees to find out what motivates them, what makes them quit, and learn the simple practices that can help you limit your churn. Dow...
2024-07-08
1h 08
RESTAURANT STRATEGY
James Beard Award-Winner, Chef Katie Button of Cúrate (Asheville, NC)
#355 - James Beard Award-Winner, Chef Katie Button of Cúrate (Asheville, NC) ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS Get inside the minds of 1,500 restaurant employees to find out what motivates them, what makes them quit, and learn the simple practices that can help you limit your...
2024-07-01
1h 02
RESTAURANT STRATEGY
5 Simple Tips for Increasing Profits from 5 Industry Experts
#349 - 5 Simple Tips for Increasing Profits from 5 Industry Experts ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Bette...
2024-06-10
1h 22
RESTAURANT STRATEGY
Tech Stack "Must Haves" for Your Restaurant
#340 - Tech Stack "Must Haves" for Your Restaurant ***** I get asked all the time... "What are your tech stack must haves?" Today, I'm spilling the beans: SpotOn - Email me directly and I'll connect you with the team over there - chip@chipklose.com MarginEdge - https://www.marginedge.com/lp/chip 7shifts - https://www.7shifts.com/restaurantstrategy/ Sevenrooms - https://sevenrooms.com/ Chowly - https://chowly.com/ Mailchimp - https://mailchimp.com/ Kickfin - https://www.kickfi...
2024-05-09
23 min
RESTAURANT STRATEGY
The Power of Launching a Zero Proof Beverage Program with Heather Ransome
#337 - The Power of Launching a Zero Proof Beverage Program with Heather Ransome ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is brought to you by: POPMENU If you’...
2024-04-29
1h 01
RESTAURANT STRATEGY
Welcoming Back Bo Davis, Founder and CEO of MarginEdge
#333 - Welcoming Back Bo Davis, Founder and CEO of MarginEdge ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease...
2024-04-15
55 min
RESTAURANT STRATEGY
Celebrating 300 Episodes of the Restaurant Strategy Podcast
#300 - Celebrating 300 Episodes of the Restaurant Strategy Podcast ***** We are only selling 100 tickets to the P3 Marketing Summit... and there are only 20 left. SNAG ONE HERE: https://www.restaurantstrategypodcast.com/2024-marketing-summit Co-hosted by Chip Klose and Rev Ciancio, this is specifically geared toward independent owners and operators who are ready to level up when it comes to marketing. 3 days5 workshops2 parties JOIN US: https://www.restaurantstrategypodcast.com/2024-marketing-summit ***** Maybe it's just me, but 300 episodes feels like something worth celebrating. Tod...
2023-12-21
40 min
RESTAURANT STRATEGY
Could Your Restaurant Survive Without You?
#298 - Could Your Restaurant Survive Without You? ***** We are only selling 100 tickets to the P3 Marketing Summit... SNAG ONE HERE: https://www.restaurantstrategypodcast.com/2024-marketing-summit Co-hosted by Chip Klose and Rev Ciancio, this is specifically geared toward independent owners and operators who are ready to level up when it comes to marketing. 3 days5 workshops2 parties And there are only 40 spots left... JOIN US: https://www.restaurantstrategypodcast.com/2024-marketing-summit ***** Take 10 minutes today to consider where you are, where you've...
2023-12-14
16 min
RESTAURANT STRATEGY
A Proven Strategy to Sell $100K in Gift Cards
#296 - A Proven Strategy to Sell $100K in Gift Cards ***** We are only selling 100 tickets to the P3 Marketing Summit... SNAG ONE HERE: https://www.restaurantstrategypodcast.com/2024-marketing-summit Co-hosted by Chip Klose and Rev Ciancio, this is specifically geared toward independent owners and operators who are ready to level up when it comes to marketing. 3 days5 workshops2 parties And there are only 40 spots left... JOIN US: https://www.restaurantstrategypodcast.com/2024-marketing-summit ***** We all know that gift cards are a...
2023-12-07
21 min
RESTAURANT STRATEGY
Increase Profits with Second Beverage Sales
#290 - Increase Profits with Second Beverage Sales ***** We are only selling 100 tickets to the P3 Marketing Summit... SNAG ONE HERE: https://www.restaurantstrategypodcast.com/2024-marketing-summit Co-hosted by Chip Klose and Rev Ciancio, this is specifically geared toward independent owners and operators who are ready to level up when it comes to marketing. 3 days5 workshops2 parties And there are only 40 spots left... JOIN US: https://www.restaurantstrategypodcast.com/2024-marketing-summit ***** We all want to make more money... but the very...
2023-11-16
18 min
RESTAURANT STRATEGY
The 3 Things You Need to Do During a Slowdown
#288 - The 3 Things You Need to do During a Slowdown ***** We are only selling 100 tickets to the P3 Marketing Summit... SNAG ONE HERE: https://www.restaurantstrategypodcast.com/2024-marketing-summit Co-hosted by Chip Klose and Rev Ciancio, this is specifically geared toward independent owners and operators who are ready to level up when it comes to marketing. 3 days5 workshops2 parties And there are only 40 spots left... JOIN US: https://www.restaurantstrategypodcast.com/2024-marketing-summit ***** I'm not convinced that we're heading towar...
2023-11-09
20 min
RESTAURANT STRATEGY
How to Crush Your Marketing Goals
#282 - How to Crush Your Marketing Goals ***** We are only selling 100 tickets to the P3 Marketing Summit... SNAG ONE HERE: https://www.restaurantstrategypodcast.com/offers/4nbUSttN/checkout Co-hosted by Chip Klose and Rev Ciancio, this is specifically geared toward independent owners and operators who are ready to level up when it comes to marketing. This is a 3-day event with five workshops and two parties. And half the tickets are already gone. Get Premier Access Early Bird Pricing... JOIN US: https://www.restaurantstrategypodcast.com/offers/4nbUSttN/checkout ...
2023-10-19
25 min
RESTAURANT STRATEGY
Do You Have an Exit Strategy?
#280 - Do You Have an Exit Strategy? ***** We are only selling 100 tickets to the P3 Marketing Summit... SNAG ONE HERE: https://www.restaurantstrategypodcast.com/offers/4nbUSttN/checkout Co-hosted by Chip Klose and Rev Ciancio, this is specifically geared toward independent owners and operators who are ready to level up when it comes to marketing. This is a 3-day event with five workshops and two parties. And half the tickets are already gone. Get Premier Acces Early Bird Pricing... JOIN US: https://www.restaurantstrategypodcast.com/offers/4nbUSttN/checkout ...
2023-10-12
24 min
RESTAURANT STRATEGY
This Week Chip Gets Interviewed
279 - This Week Chip Gets Interviewed! ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a...
2023-10-09
50 min
RESTAURANT STRATEGY
Lightning Interviews at Bar & Restaurant Expo
#227 - Lightning Interviews at Bar & Restaurant Expo ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your...
2023-04-10
2h 08
RESTAURANT STRATEGY
Your Questions About Ghost Kitchens, Costing, and More!
#206 - Your Questions About Ghost Kitchens, Costing, and More! ***** Have you gotten your Employee Retention Tax Credit yet? This is a government program that was launched in the wake of the pandemic. On Episode 168 I had Catherine Tindall on the show to talk all about it. She is a CPA who has been helping hundreds of restaurants across the country recover hundreds of thousands of dollars. Set up a FREE assessment by scheduling some time on her calendar: LEARN MORE: https://calendly.com/ctindall/erc_klose?month=2023-01 ...
2023-01-26
42 min
RESTAURANT STRATEGY
Going for Maximum Profitability with MarginEdge Co-Founder, Bo Davis
#203 - Going for Maximum Profitability with Margin Edge Co-Founder, Bo Davis ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with...
2023-01-16
1h 03
RESTAURANT STRATEGY
Everything I Believe About Running Restaurants
#200 - Everything I Believe About Running Restaurants ***** This week's episode is brought to you by: SPOTON You may think of them as a POS system, but SpotOn is so much more. With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game. VISIT: https://www.spoton.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiri...
2023-01-05
54 min
RESTAURANT STRATEGY
Goal Setting for the Year Ahead
#198 - Goal Setting for the Year Ahead ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? Listeners of this show get to try MarginEdge FREE for 30 days. No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need...
2022-12-26
35 min
RESTAURANT STRATEGY
Bringing Intentionality to the Hiring Process with Talroo CEO, Thad Price
#193 - Bringing Intentionality to the Hiring Process with Talroo CEO, Thad Price ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? Listeners of this show get to try MarginEdge FREE for 30 days. No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve go...
2022-11-21
1h 04
RESTAURANT STRATEGY
Talking All About Your Tech Stack
#190 - Talking All About Your Tech Stack ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? Listeners of this show get to try MarginEdge FREE for 30 days. No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need...
2022-10-31
39 min
RESTAURANT STRATEGY
Interview with Asheville Restaurateur, Eric Scheffer
#189 - Interview with Asheville Restaurateur, Eric Scheffer ***** This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? Listeners of this show get to try MarginEdge FREE for 30 days. No contract. No setup fee. Free and unlimited training and support. VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need...
2022-10-24
1h 11
RESTAURANT STRATEGY
How to Optimize a Restaurant Website
#153 - How to Optimize a Restaurant Website ***** Want to get $500 off my new digital course, RESTAURANT RECHARGE? Send me an email and I'll get you an exclusive promo code! CONTACT chip@chipklose.com ***** This week's episode is brought to you by: VIRTUAL RESTAURANT GROUP They offer innovative, turnkey delivery-only brands that you're able to easily operate out of your existing restaurant with very little disruption to your current operation. Onboarding is super easy, with recipe guides, and step-by-step training for you and your staff. Visit the link below and u...
2022-02-14
21 min
RESTAURANT STRATEGY
Pick One Thing & Do It Well
#151 - Pick One Thing & Do It Well ***** Want to get $500 off my new digital course, RESTAURANT RECHARGE? Send me an email and I'll get you an exclusive promo code! CONTACT chip@chipklose.com ***** This week's episode is brought to you by: VIRTUAL RESTAURANT GROUP They offer innovative, turnkey delivery-only brands that you're able to easily operate out of your existing restaurant with very little disruption to your current operation. Onboarding is super easy, with recipe guides, and step-by-step training for you and your staff. Visit the link below and u...
2022-01-31
17 min
RESTAURANT STRATEGY
Setting An Intention for The Year Ahead
#143 - Setting An Intention for The Year Ahead ***** INCREASE REVENUE BY 10% WITH OUR FREE E-BOOK: https://chip-klose.mykajabi.com/revenue ***** This week's episode is brought to you by: VIRTUAL RESTAURANT GROUP They offer innovative, turnkey delivery-only brands that you're able to easily operate out of your existing restaurant with very little disruption to your current operation. Onboarding is super easy, with recipe guides, and step-by-step training for you and your staff. Visit the link below and use the promo code CHIP2021 to get started. That link is i...
2021-12-06
21 min
RESTAURANT STRATEGY
How to Supercharge Your Email List
#139 - How to Supercharge Your Email List This week's episode is brought to you by: VIRTUAL RESTAURANT GROUP They offer innovative, turnkey delivery-only brands that you're able to easily operate out of your existing restaurant with very little disruption to your current operation. Onboarding is super easy, with recipe guides, and step-by-step training for you and your staff. Visit the link below and use the promo code CHIP2021 to get started. That link is in the show notes VISIT: https://www.virtualrestaurantgroup.com/chip ***** This week's episode is...
2021-11-08
49 min
RESTAURANT STRATEGY
INTERVIEW with Ethan Falk, Founder and CEO of Virtual Restaurant Group
#136 - INTERVIEW with Ethan Falk, Founder and CEO of Virtual Restaurant Group ***** ACCESS THE FREE VIDEO TRAINING: https://www.restaurantstrategypodcast.com/thedailygrind ***** This week's episode is brought to you by: VIRTUAL RESTAURANT GROUP They offer innovative, turnkey delivery-only brands that you're able to easily operate out of your existing restaurant with very little disruption to your current operation. Onboarding is super easy, with recipe guides, and step-by-step training for you and your staff. Visit the link below and use the promo code CHIP2021 to get start...
2021-10-18
1h 02
RESTAURANT STRATEGY
Sharing My Blueprint for Opening Restaurants
#123 - Sharing My Blueprint for Opening Restaurants ***** This week's episode is brought to you by: VIRTUAL RESTAURANT GROUP They offer innovative, turnkey delivery-only brands that you're able to easily operate out of your existing restaurant with very little disruption to your current operation. Onboarding is super easy, with recipe guides, and step-by-step training for you and your staff. Visit the link below and use the promo code CHIP2021 to get started. That link is in the show notes VISIT: https://www.virtualrestaurantgroup.com/chip ***** This week's episode is...
2021-07-19
57 min
RESTAURANT STRATEGY
INTERVIEW: Building a Restaurant Funnel with Lance Popke
#118 - INTERVIEW: Building a Restaurant Funnel with Lance Popke ***** This week's episode is brought to you by: OVATION Get more feedback, more reviews, and more revenue with Ovation. Get started with 2,000 FREE text messages by visiting ovationup.com/chip ***** This week's episode is also sponsored by: RESTAURANT FUNNEL Generate leads, turn those leads into contacts, and then convert those contacts into actual guests that will rave about their experience. To get started, they offer a free Marketing Report Card for your business. Visit restaurantfunnel.com/chip
2021-06-14
1h 23
RESTAURANT STRATEGY
The Triangle Principle
#117 - The Triangle Principle ***** This week's episode is brought to you by: OVATION Get more feedback, more reviews, and more revenue with Ovation. Get started with 2,000 FREE text messages by visiting ovationup.com/chip ***** This week's episode is also sponsored by: RESTAURANT FUNNEL Generate leads, turn those leads into contacts, and then convert those contacts into actual guests that will rave about their experience. To get started, they offer a free Marketing Report Card for your business. Visit restaurantfunnel.com/chip ***** About...
2021-06-07
32 min
RESTAURANT STRATEGY
INTERVIEW with EatOkra founders, Anthony & Janique Edwards
#116 - INTERVIEW with EatOkra founders, Anthony & Janique Edwards ***** This week's episode is brought to you by: OVATION Get more feedback, more reviews, and more revenue with Ovation. Get started with 2,000 FREE text messages by visiting ovationup.com/chip ***** This week's episode is also sponsored by: RESTAURANT FUNNEL Generate leads, turn those leads into contacts, and then convert those contacts into actual guests that will rave about their experience. To get started, they offer a free Marketing Report Card for your business. Visit restaurantfunnel.com/chip *****
2021-05-31
1h 09
RESTAURANT STRATEGY
Luxury vs. Commodity
#115 - Luxury vs. Commodity ***** This week's episode is brought to you by: OVATION Get more feedback, more reviews, and more revenue with Ovation. Get started with 2,000 FREE text messages by visiting ovationup.com/chip ***** This week's episode is also sponsored by: RESTAURANT FUNNEL Generate leads, turn those leads into contacts, and then convert those contacts into actual guests that will rave about their experience. To get started, they offer a free Marketing Report Card for your business. Visit restaurantfunnel.com/chip ***** Even...
2021-05-24
23 min
RESTAURANT STRATEGY
INTERVIEW with Renae Scott, CMO of Ike's Love and Sandwiches
#114 - INTERVIEW with Renae Scott, CMO of Ike's Love and Sandwiches ***** This week's episode is brought to you by: OVATION Get more feedback, more reviews, and more revenue with Ovation. Get started with 2,000 FREE text messages by visiting ovationup.com/chip ***** This week's episode is also sponsored by: RESTAURANT FUNNEL Generate leads, turn those leads into contacts, and then convert those contacts into actual guests that will rave about their experience. To get started, they offer a free Marketing Report Card for your business. Visit restaurantfunnel.com...
2021-05-17
54 min
RESTAURANT STRATEGY
Operations + Marketing
#113 - Operations + Marketing ***** This week's episode is brought to you by: OVATION Get more feedback, more reviews, and more revenue with Ovation. Get started with 2,000 FREE text messages by visiting ovationup.com/chip ***** This week's episode is also sponsored by: RESTAURANT FUNNEL Generate leads, turn those leads into contacts, and then convert those contacts into actual guests that will rave about their experience. To get started, they offer a free Marketing Report Card for your business. Visit restaurantfunnel.com/chip *****Marketing of the thing...
2021-05-10
27 min
RESTAURANT STRATEGY
INTERVIEW: Brand Sense and Common Sense with Bestselling Author Martin Lindstrom
#112 - INTERVIEW with Bestselling Author Martin Lindstrom ***** This week's episode is brought to you by: OVATION Get more feedback, more reviews, and more revenue with Ovation. Get started with 2,000 FREE text messages by visiting ovationup.com/chip ***** This week's episode is also sponsored by: RESTAURANT FUNNEL Generate leads, turn those leads into contacts, and then convert those contacts into actual guests that will rave about their experience. To get started, they offer a free Marketing Report Card for your business. Visit restaurantfunnel.com/chip *****...
2021-05-03
39 min
RESTAURANT STRATEGY
Surgeons, Jewelers, and Restaurants
#111 - Surgeons, Jewelers, and Restaurants ***** This week's episode is brought to you by: OVATION Get more feedback, more reviews, and more revenue with Ovation. Get started with 2,000 FREE text messages by visiting ovationup.com/chip ***** This week's episode is also sponsored by: RESTAURANT FUNNEL Generate leads, turn those leads into contacts, and then convert those contacts into actual guests that will rave about their experience. To get started, they offer a free Marketing Report Card for your business. Visit restaurantfunnel.com/chip *****What...
2021-04-26
16 min
RESTAURANT STRATEGY
INTERVIEW with Sarah Gavigan, Founder of Nashville's Otaku Ramen
#110 - INTERVIEW with Sarah Gavigan, Founder of Nashville's Otaku Ramen ***** This week's episode is brought to you by: OVATION Get more feedback, more reviews, and more revenue with Ovation. Get started with 2,000 FREE text messages by visiting ovationup.com/chip ***** This week's episode is also sponsored by: RESTAURANT FUNNEL Generate leads, turn those leads into contacts, and then convert those contacts into actual guests that will rave about their experience. To get started, they offer a free Marketing Report Card for your business. Visit restaurantfunnel.com/chip
2021-04-19
1h 09
RESTAURANT STRATEGY
Dealing with Difficult Guests
#109 - Dealing with Difficult Guests ***** This week's episode is brought to you by: OVATION Get more feedback, more reviews, and more revenue with Ovation. Get started with 2,000 FREE text messages by visiting ovationup.com/chip ***** This week's episode is also sponsored by: RESTAURANT FUNNEL Generate leads, turn those leads into contacts, and then convert those contacts into actual guests that will rave about their experience. To get started, they offer a free Marketing Report Card for your business. Visit restaurantfunnel.com/chip *****
2021-04-12
20 min
RESTAURANT STRATEGY
INTERVIEW with David Schneider, Director of Ops at Portale Restaurant
#108 - INTERVIEW with David Schneider, Director of Ops at Portale Restaurant This week's episode is brought to you by: BENTOBOX BentoBox is a website, e-commerce, and marketing platform for restaurants. Over 6,000 restaurants worldwide rely on BentoBox to drive high-margin revenue and connect with guests through their websites, including those of José Andrés’s ThinkFoodGroup and Danny Meyer’s Union Square Hospitality Group. To further support the restaurant community during COVID-19, Restaurant Strategy listeners will receive 50% off their setup fee when they sign up by March 29. To learn more, visit: www.getbento.com/restaur...
2021-04-05
1h 17
RESTAURANT STRATEGY
The Best Ways to Increase Check Average
#107 - The Best Ways to Increase Check Average This week's episode is brought to you by: BENTOBOX BentoBox is a website, e-commerce, and marketing platform for restaurants. Over 6,000 restaurants worldwide rely on BentoBox to drive high-margin revenue and connect with guests through their websites, including those of José Andrés’s ThinkFoodGroup and Danny Meyer’s Union Square Hospitality Group. To further support the restaurant community during COVID-19, Restaurant Strategy listeners will receive 50% off their setup fee when they sign up by March 29. To learn more, visit: www.getbento.com/restaurantstrategy ***** A...
2021-03-29
27 min
RESTAURANT STRATEGY
INTERVIEW: Discussing the Marketing Revolution with Mark Schaefer
#106 - Discussing the Marketing Revolution with Bestselling Author, Mark Schaefer This week's episode is brought to you by: BENTOBOX BentoBox is a website, e-commerce, and marketing platform for restaurants. Over 6,000 restaurants worldwide rely on BentoBox to drive high-margin revenue and connect with guests through their websites, including those of José Andrés’s ThinkFoodGroup and Danny Meyer’s Union Square Hospitality Group. To further support the restaurant community during COVID-19, Restaurant Strategy listeners will receive 50% off their setup fee when they sign up by March 29. To learn more, visit: www.getbento.com/restaurantstrategy ...
2021-03-22
52 min
RESTAURANT STRATEGY
Transactions, Value, and Price
#105 - Transactions, Value, and Price This week's episode is brought to you by: BENTOBOX BentoBox is a website, e-commerce, and marketing platform for restaurants. Over 6,000 restaurants worldwide rely on BentoBox to drive high-margin revenue and connect with guests through their websites, including those of José Andrés’s ThinkFoodGroup and Danny Meyer’s Union Square Hospitality Group. To further support the restaurant community during COVID-19, Restaurant Strategy listeners will receive 50% off their setup fee when they sign up by March 29. To learn more, visit: www.getbento.com/restaurantstrategy ***** Transactions, Value...
2021-03-15
19 min
RESTAURANT STRATEGY
INTERVIEW: Round Two with Chef/Owner Nathan Mergen
#104 - INTERVIEW: Round Two with Chef/Owner Nathan Mergen This week's episode is brought to you by: BENTOBOX BentoBox is a website, e-commerce, and marketing platform for restaurants. Over 6,000 restaurants worldwide rely on BentoBox to drive high-margin revenue and connect with guests through their websites, including those of José Andrés’s ThinkFoodGroup and Danny Meyer’s Union Square Hospitality Group. To further support the restaurant community during COVID-19, Restaurant Strategy listeners will receive 50% off their setup fee when they sign up by March 29. To learn more, visit: www.getbento.com/restaurantstrategy *****
2021-03-08
1h 05
RESTAURANT STRATEGY
Can Technology Make Restaurants More Hospitable?
#102 - Can Technology Make Restaurants More Hospitable? This week's episode is brought to you by: BENTOBOX BentoBox is a website, e-commerce, and marketing platform for restaurants. Over 6,000 restaurants worldwide rely on BentoBox to drive high-margin revenue and connect with guests through their websites, including those of José Andrés’s ThinkFoodGroup and Danny Meyer’s Union Square Hospitality Group. To further support the restaurant community during COVID-19, Restaurant Strategy listeners will receive 50% off their setup fee when they sign up by March 29. To learn more, visit: www.getbento.com/restaurantstrategy ***** On thi...
2021-02-22
17 min
RESTAURANT STRATEGY
The ABCDs of Marketing
#101 - The ABCDs of Marketing This week's episode is brought to you by: BENTOBOX BentoBox is a website, e-commerce, and marketing platform for restaurants. Over 6,000 restaurants worldwide rely on BentoBox to drive high-margin revenue and connect with guests through their websites, including those of José Andrés’s ThinkFoodGroup and Danny Meyer’s Union Square Hospitality Group. To further support the restaurant community during COVID-19, Restaurant Strategy listeners will receive 50% off their setup fee when they sign up by March 29. To learn more, visit: www.getbento.com/restaurantstrategy ***** On Episode...
2021-02-15
23 min
RESTAURANT STRATEGY
Celebrating 100 Episodes!
#100 - Celebrating 100 Episodes with All of You This week's episode is brought to you by: BENTOBOX BentoBox is a website, e-commerce, and marketing platform for restaurants. Over 6,000 restaurants worldwide rely on BentoBox to drive high-margin revenue and connect with guests through their websites, including those of José Andrés’s ThinkFoodGroup and Danny Meyer’s Union Square Hospitality Group. To further support the restaurant community during COVID-19, Restaurant Strategy listeners will receive 50% off their setup fee when they sign up by March 29. To learn more, visit: www.getbento.com/restaurantstrategy ***** For ou...
2021-02-08
30 min
RESTAURANT STRATEGY
INTERVIEW: A New Kind of Collaboration for Mighty Quinn's & Otto's Tacos
#99 - INTERVIEW: A New Kind of Collaboration for Mighty Quinn's & Otto's Tacos This week's episode is brought to you by: BENTOBOX BentoBox is a website, e-commerce, and marketing platform for restaurants. Over 6,000 restaurants worldwide rely on BentoBox to drive high-margin revenue and connect with guests through their websites, including those of José Andrés’s ThinkFoodGroup and Danny Meyer’s Union Square Hospitality Group. To further support the restaurant community during COVID-19, Restaurant Strategy listeners will receive 50% off their setup fee when they sign up by March 29. To learn more, visit: www.getbento.com/rest...
2021-02-01
53 min
RESTAURANT STRATEGY
INTERVIEW: Talking PR with Steven Hall, Owner of Hall PR
#98 - INTERVIEW: Talking PR with Steven Hall, Restaurant Publicist This week's episode is brought to you by: BENTOBOX BentoBox is a website, e-commerce, and marketing platform for restaurants. Over 6,000 restaurants worldwide rely on BentoBox to drive high-margin revenue and connect with guests through their websites, including those of José Andrés’s ThinkFoodGroup and Danny Meyer’s Union Square Hospitality Group. To further support the restaurant community during COVID-19, Restaurant Strategy listeners will receive 50% off their setup fee when they sign up by March 29. To learn more, visit: www.getbento.com/restaurantstrategy *****
2021-01-25
58 min
RESTAURANT STRATEGY
INTERVIEW: Andrea Borgen Abdallah, Owner of LA's Barcito & Bodega
#97 - INTERVIEW: Andrea Borgen Abdallah, Owner of LA's Barcito & Bodega This week's episode is brought to you by: BENTOBOX BentoBox is a website, e-commerce, and marketing platform for restaurants. Over 6,000 restaurants worldwide rely on BentoBox to drive high-margin revenue and connect with guests through their websites, including those of José Andrés’s ThinkFoodGroup and Danny Meyer’s Union Square Hospitality Group. To further support the restaurant community during COVID-19, Restaurant Strategy listeners will receive 50% off their setup fee when they sign up by March 29. To learn more, visit: www.getbento.com/restaurantstrategy ...
2021-01-18
1h 12
RESTAURANT STRATEGY
INTERVIEW: Restaurant Consultant, Christopher Tunnah
#96 - INTERVIEW: Restaurant Consultant, Christopher Tunnah This week's episode is sponsored by: CRAVER Get a beautiful, branded app for your restaurant with CRAVER. This isn’t just some cookie cutter software… it will be an extension of your brand in your customer’s pockets. You will own your customer’s data, own the process by which they engage with you, and have direct access to their orders, commission free! To learn more about they can help you build loyalty and drive revenue, visit their website: https://craverapp.com ***** This week I'm c...
2021-01-11
1h 31
RESTAURANT STRATEGY
The KPIs of Human Connection
#95 - The KPIs of Human Connection This week's episode is sponsored by: CRAVER Get a beautiful, branded app for your restaurant with CRAVER. This isn’t just some cookie cutter software… it will be an extension of your brand in your customer’s pockets. You will own your customer’s data, own the process by which they engage with you, and have direct access to their orders, commission free! To learn more about they can help you build loyalty and drive revenue, visit their website: https://craverapp.com ***** In 2021 I'm going...
2021-01-04
22 min
RESTAURANT STRATEGY
Hindsight is 2020
#94 - Hindsight is 2020 This week's episode is sponsored by: CRAVER Get a beautiful, branded app for your restaurant with CRAVER. This isn’t just some cookie cutter software… it will be an extension of your brand in your customer’s pockets. You will own your customer’s data, own the process by which they engage with you, and have direct access to their orders, commission free! To learn more about they can help you build loyalty and drive revenue, visit their website: https://craverapp.com ***** The end of the year is a...
2020-12-28
23 min
RESTAURANT STRATEGY
INTERVIEW: Peter Fader, Wharton Professor and Bestselling Author
#93 - INTERVIEW: Peter Fader, Wharton Professor and Bestselling Author This week's episode is sponsored by: CRAVER Get a beautiful, branded app for your restaurant with CRAVER. This isn’t just some cookie cutter software… it will be an extension of your brand in your customer’s pockets. You will own your customer’s data, own the process by which they engage with you, and have direct access to their orders, commission free! To learn more about they can help you build loyalty and drive revenue, visit their website: https://craverapp.com ***** Pete...
2020-12-21
1h 01
RESTAURANT STRATEGY
Should You Spend $500 on Facebook Ads?
#92 - Should You Spend $500 on Facebook Ads? This week's episode is sponsored by: CRAVER Get a beautiful, branded app for your restaurant with CRAVER. This isn’t just some cookie cutter software… it will be an extension of your brand in your customer’s pockets. You will own your customer’s data, own the process by which they engage with you, and have direct access to their orders, commission free! To learn more about they can help you build loyalty and drive revenue, visit their website: https://craverapp.com ***** Everyone l...
2020-12-14
14 min
RESTAURANT STRATEGY
10 Metrics All Restaurants Should Track
#91 - 10 Metrics All Restaurants Should Track This week's episode is sponsored by: CRAVER Get a beautiful, branded app for your restaurant with CRAVER. This isn’t just some cookie cutter software… it will be an extension of your brand in your customer’s pockets. You will own your customer’s data, own the process by which they engage with you, and have direct access to their orders, commission free! To learn more about they can help you build loyalty and drive revenue, visit their website: https://craverapp.com ***** What gets measu...
2020-12-07
27 min
RESTAURANT STRATEGY
When the Pandemic Hits the Holidays
#90 - When the Pandemic Hits the Holidays This week's (SHORT) episode is a passionate rant about what's happening right now in America... the second wave of the pandemic is slamming up against restaurants in what is usually the most profitable time of the year. I told you this was coming, and if you didn't believe me then I hope you'll believe me now... you have to pivot NOW, diversify your revenue streams NOW, and find new ways to serve your customers. ***** Happy listening,Chip Klose (Host of the Restaurant Strategy Po...
2020-11-30
15 min
RESTAURANT STRATEGY
INTERVIEW: Amin Yazdani, Founder and CEO of Craver App
#89 - INTERVIEW: Amin Yazdani, Founder and CEO of Craver App Amin Yazdani is the Founder and CEO of Craver, a software development company that creates branded apps for restaurants. Fully customizable with integrations with all of the major computer systems a restaurant uses like Loyalty, CRM, and POS. The success of restaurants hinges on our ability to adopt technology and use it to provide a better customer experience. I hope you enjoy this wide-ranging interview! IMPORTANT LINKS: Learn More about Craver: https://craverapp.com E-mail Amin directly: amin...
2020-11-23
54 min
RESTAURANT STRATEGY
A Blueprint for Achieving Any Goal
#88 - A Blueprint for Achieving Any Goal "A goal without a plan is just a wish." This is the final installment of a 3-episode arc all about systems and goals. We're talking about Peter Drucker once more and a framework he designed back in the 50's called "Managing by Objectives"... just 5 steps that will help you make any goal a reality. IMPORTANT LINKS: The Practive of Management by Peter Drucker Innovation and Entrepreneurship by Peter Drucker The Effective Executive by Peter Drucker ...
2020-11-16
22 min
RESTAURANT STRATEGY
Setting S.M.A.R.T. Goals
#87 - Setting S.M.A.R.T Goals In 1954 Peter Drucker coined the term S.M.A.R.T. Objectives. It's an acronym meant to help remind you of the best way to make your goals clear and actionable. It stands for Specific, Measurable, Acheivable, Relevant, and Time-Bound. On today's show I'm going to show you how to apply Drucker's philosphy to your own business. IMPORTANT LINKS: The Practive of Management by Peter Drucker Innovation and Entrepreneurship by Peter Drucker The Effective Executive by Peter Drucker
2020-11-09
19 min
RESTAURANT STRATEGY
Goals-Oriented vs. Systems-Oriented
#86 - Goals-Oriented vs. Systems-Oriented Losing 10 pounds is a GOAL, but without a plan you have no hope of getting there. In order to succeed at anything in life, you need a SYSTEM. Changing your eating habits, scheduling time to workout, drinking enough water, getting more sleep. Those are the routines you put into place to make sure you achieve your goal. Goals are great, but without a system they are empty things. On today's show I talk all about the relationship between systems and goals, and share a few ideas for implementing things in...
2020-11-02
21 min
RESTAURANT STRATEGY
Q & A Session: Round 2
#85 - Q & A Session: Round 2 A few weeks back I did a Q&A episode and it's been one of my most popular to date. Not only have there been a ton of downloads, but a bunch of you have reached out with follow-up questions... and new questions... and ideas about the future. I love it. So I decided to do another one. Today we're tackling six burning questions from listeners like you: #1) What exactly is a ghost kitchen and how would I set one up? #2) In-house delivery versus third-party delivery services? What ar...
2020-10-26
28 min
RESTAURANT STRATEGY
INTERVIEW: Robert Maynard, CEO & Co-Founder of Famous Toastery
#84 - INTERVIEW: Robert Maynard, Co-Founder of Famous Toastery In this week's episode I chat with Robert Maynard CEO & Co-Founder of Famous Toastery, a chain of successful breakfast spots based out of North Carolina. Passionate, energized, opinionated... and extremely knowledgable. I hope you get a lot from this wide-ranging conversation. Connect with Robert on LinkedIn Check out the Famous Toastery website Learn more about the franchises ***** Happy listening,Chip Klose (Host of the Restaurant Strategy Podcast) P.S. - CLICK HERE to download th...
2020-10-19
1h 00
RESTAURANT STRATEGY
Preparing for the Second Wave
#83 - Preparing for the Second Wave Last week the Governor of New York identified 20 hot spots where virus infection rates were spiking. He and his team took rapid action to curb the spread and shut down a bunch of zip codes across the state. 9 of them were here in NYC, including where I live here in Brooklyn. So I can tell you first hand what it looks like and feels like to see non-essential businesses forced closed once again. The second wave is coming, and I believe it's our responsibility to be ready for another round of...
2020-10-12
20 min
RESTAURANT STRATEGY
Q & A Session: Your Questions Answered!
#82 - Q & A Session: Your Questions Answered! I get questions all the time from clients, listeners, colleagues, friends, and people I went to high school with. And there's been a spike these past few months, so I'm sharing some of my favorites. I hope you enjoy this one! #1) I understand now that I need to diversify my revenue streams. How do I get started with rolling out retail products? #2) I want to get started with video, but it seems like a lot of work. Is it really that important when it comes to mark...
2020-10-05
30 min
RESTAURANT STRATEGY
Two Years into the Future
#81 - Two Years into the Future What will dining look like in September, 2022? How will this pandemic change the way patrons dine out, and the way we run our restaurants? Chef Adam Liaw wrote a terrific article about a vision he has of the future. You can read it by CLICKING HERE Check out Adam Liaw's KILLER Instagram feed by CLICKING HERE Explore the Tock Reservation Ticketing System by CLICKING HERE Happy listening,Chip Klose (Host of the Restaurant Strategy Podcast) P.S. - CLICK HERE to download the ONL...
2020-09-28
34 min
RESTAURANT STRATEGY
Step-by-Step Guide to Creating a Marketing Plan That Works
#75 - Step-by-Step Guide to Creating a Marketing Plan That Works This is a big one... I'm sharing my Marketing Plan outline and walking your through all 8 sections: Strategic Summary The Challenge A Situation Analysis Market Segmentation Marketing Strategy (aka the Marketing Mix) Communications Strategy Projections Conclusion Best of all, there's a freebie that goes along with this episode - a comprehensive outline that explains what each section is and how to successfully complete the Marketing Plan. This episode is packed with information, as is the PDF outline. To download that guide, click the link below:
2020-08-17
34 min