Shows
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsDo Phishing Simulations Really Work?Phishing simulations are one of the most debated tools in cybersecurity awareness, but do they actually work?In today’s episode, we’re joined by David Shipley, former soldier turned cybersecurity researcher and founder of Beauceron Security, to unpack what the data really says about phishing simulations, human behavior, and why zero clicks has never been, and will never be, the goal.
2026-02-1042 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsHuman Behavior and Shifting from Security Awareness to AppreciationChris Johnson and cybersecurity expert Robert Siciliano dive into the human side of security, exploring why default trust and denial make people vulnerable to social engineering and cyber threats. They discuss the cultural framing of security, the importance of personalizing security practices, and why leadership must model proactive behaviors. The conversation introduces the concept of a “strategic human firewall,” emphasizing that proper protection comes from security appreciation, not just awareness. From AI-driven fraud and voice cloning to practical steps like password managers and two-factor authentication, this episode highlights how mindset shifts and personal responsibility are key to resilience in toda...
2026-01-1334 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsCybersecurity Spend Decisions For 2026I sat down with Chris Loehr to discuss the varying approaches businesses are taking toward cybersecurity spending as they plan for 2026, highlighting the influence of private equity and the unpredictability in budget increases or reductions even within the same industry.
2025-12-0233 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsValue of FrameworksWith IT Nation Connect Global only a week away, we wanted to share some of the workshops and the value frameworks play in helping shift the conversations about cybersecurity from speed and feeds to Risk. Josh Hohbein of CentrixIT to get his perspectives and why he is so passionate about helping other MSPs and their clients better understand how frameworks help and the importance of the GTIA Cybersecurity Trustmark.
2025-10-2820 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsCybersecurity Month EventsA Discussion around the global proliferation of cybersecurity and technology events, noting regional differences, the heavy concentration of events in October, and the increasing overlap in topics and audiences. Chris and Henry Timm of Phantom Technology Solutions also reviewed the agendas and standout features of key events they plan to attend—PAX8 Beyond, Channel EMEA, and MSP Global—highlighting session themes, notable speakers, and unique elements shaping the month’s cybersecurity dialogue.
2025-10-0725 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsInsurance Perspectives on Cybersecurity PoliciesAt Channelcon25, I was able to capture a few of our members in some in-person interviews on different topics. Dustin Bolander of Beltex Insurance had some really interesting insights that I wanted to share before we get to cybersecurity month.
2025-09-1629 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsGetting Clients To Take Cybersecurity SeriouslyHow do you get your clients to take cybersecurity seriously? I sat down with Ann Westerheim of Ekaru to discuss strategies for helping MSP clients improve their cybersecurity posture.
2025-08-1936 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsCompliance and GTIA Cybersecurity TrustmarkGetting to compliance... Do you end up with more to do because you have the GTIA Cybersecurity Trustmark Assured? I sit down with Chase Griffin with ShowTech Solutions to talk about their experience and what has transpired since achieving Assured status and how that changed their outlook on improving their compliance to a standard and setting them up to be resilient.
2025-08-1318 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsChannelcon25: Preview of Preday and Cyber TrackCharles Love of ShowTech Solutions and I sit down to discuss Channelcon25. Why you should attend and a preview of some of the sessions. From MSP-Ignite and their peer group style conversations to Tech Degenerates and many other communities coming together for a Monday Pre-day and then rolling into the daily agenda, centered, of course, on sessions that pertain to Cybersecurity and perhaps a path to developing the skills to help you on your GTIA Cybersecurity Trustmark journey.
2025-07-2227 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsSpeaking The Same LanguageSo many words in the English language have more than one meaning. Some words are pronounced the same but are spelled differently. All of these are challenges in their own right, but what happens when you talk to someone who doesn't speak English as a first language? Now, take those challenges and apply them to cybersecurity. I sit down with Paul Croker of 18bit IT to talk about global cybersecurity threats and how the approach to addressing those threats might change based on which part of the world you are in.
2025-01-2829 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsFireside Chat - 2025, Natural SelectionWill 2025 be the year of natural selection for MSPs? I sit down with Matt Lee of Pax8 to chat about the cybersecurity picture for 2025 and it comes down to those that choose to make changes in their company to mature their cybersecurity posture and those that do not... Those that do not are the MSPs that use excuses like, I'm to small, We don't have time, Our clients won't pay, etc. Stay until the end to catch some of the foreshadowing of future fireside chats in 2025.
2025-01-2133 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsFireside Chat - 2025 PredictionsMatt Lee and I recap 2024 and the impact of Cybersecurity on the MSP community. We then look forward at what we might expect in 2025. This is an episode that will really get you thinking about your own cybersecurity posture as Matt drops some serious knowledge.
2024-12-1732 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsControls and Safeguard ParalysisWhether you are aligning your cybersecurity to CIS Top 18, the Cybersecurity Trustmark, or any of the many other frameworks, you are bound to get stuck in an attempt to achieve perfection. I sit down with Charles Love of Showtech Solutions to tackle the challenges of progress in the face of paralysis. Stay to the end to get the Ten Commandments of Framework Implementation.
2024-11-1237 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsRisk Management - People, Process, TechnologyAs we wrap up Cybersecurity Month, I had a chance to sit down with Wayne Selk, VP of CompTIA Cybersecurity Programs and Executive Director of CompTIA ISAO, to discuss Risk Management and its role in cybersecurity—flashback to the late 90s and the changes we have seen that bring us to today.
2024-10-2931 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsCybersecurity Month - CommunitiesFrom CompTIA MSP Community to the larger IT Community at large. Dawn Sizer of 3rd Element Consulting and Henry Timm of Phantom Technology Solutions are great CompTIA community members who volunteer their time for not just CompTIA but other great communities that make us all better together. This is a great conversation around what is available to you both from networking and education down to tools and resources that can help you get involved and improve your cybersecurity posture.
2024-10-0839 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsRisk Down UnderTalking about risk shouldn't be difficult, but it is as I sit down with Peter Maynard of SMB1001. There are so many challenges in cybersecurity, but sometimes we need to look through the lens of risk. SMBs worldwide will soon be asking their MSPs about how they can help them align their cybersecurity posture with a set of safeguards that will complement what MSPs pursuing the CompTIA Cybersecurity Trustmark can manage or support for their new or existing clients.
2024-10-0132 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsDon't Forget About VoIPDon't Forget about VoIP as you onboard new clients or even with existing clients. There are significant risks in not including some level of management of the VoIP system or providing some support when there are issues on the network. I sit down with Alec Stanners of bVoIP to talk a bit about the history of VoIP solutions and the challenges we faced in the early days versus the cybersecurity challenges MSPs face today.
2024-09-1039 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsChannelCon24 Highlights of Cybersecurity TrackI always like to catch one or two attendees of an event after they get home to see what did they come away with. I spoke with Jim Harryman of Kinetic Technology Group to get his reaction on an event that he has now attended for the third year in a row. If you weren't at Channelcon24 I hope this gives you some FOMO and that we will see you at CCF and ChannelCon 2025.
2024-08-0626 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsCybersecurity Training WorksEver wonder what the world outside of IT does with cybersecurity awareness training? If they don’t engage with an MSP, how many do it at all? I sit down with Jennie Johnson of TCE Company to get her perspective on transitioning from the world of education (K12) to working in the IT Managed Services space.
2024-07-0930 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsAchieving the CompTIA Cybersecurity TrustmarkTalking through the CompTIA Cybersecurity Audit outcome with Jim Harryman of Kinetic Technology Group. Obtaining the Trustmark is no small feat and requires dedication and effort by the entire organization. In this episode, we will talk about where they find themselves as they navigate the next twelve months as they prepare for the next audit.
2024-06-2526 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsNew Take on CybersecurityFrom Layoffs to job transitions in the channel. Desraie Thomas and I chat about cybersecurity and how it impacts us all. It doesn't just happen at work; yet, as employees, we have been given the tools and resources we don't often see at home. The kids and elderly are usually victims who never have their stories heard. Then, we wrap things up with a new approach to delivering Governance and Risk solutions into the channel.
2024-05-2837 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsMSP Perspective on RecruitersCybersecurity should be front and center in every organization, and who you hire impacts how well you can implement it. In this episode, we discuss having the right staff and aligning with company expectations and goals. While not necessarily a cybersecurity focus, we highlight how cybersecurity plays a role in who you hire and what you might look for in your hiring process. Join me as I hear from Charles Love about his journey using a recruiter.
2024-05-1435 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsCybersecurity Perspective on Social MediaSocial media lives Social media is somehow a part of our everyday lives, and we see different platforms that cater to varying types of communication and content. With that said, when we misuse the platforms or share too much, we potentially risk all that we care to protect. Join me as I discuss the ins and outs of the appropriate use of Social Media and some world observations on what we can do better.
2024-05-0727 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsMSPs Need Recruiters TooCybersecurity is not the primary focus for hiring new employees but is vital to ensuring you hire the right candidate. I sit down with Ted White with Vertical Talent Solutions to discuss a strategy that lines up suitable candidates with MSPs so that the effort spent to get the right candidate isn't a pleasant and perhaps even enjoyable opportunity.
2024-04-3036 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsWhere MSP and an MSSP IntersectEver wonder if you should be offering cybersecurity services? Are you taking on liability that isn't worth it? I sit down with Scott McCrady CEO of SolCyber to discuss the opportunities and benefits of partnering with an MSSP.
2024-04-2331 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsCollecting EvidenceMSP spend a lot of time and energy trying to align with standards from one of the many frameworks that are out there to improve their cybersecurity posture. Whether you do it to meet regulatory requirements, or are just looking to improve your business operations, how do you know when you are failing or succeeding? I sit down with Jim Harryman of Kinetic Technology Group to discuss how evidence comes into play. Policy Process and People are key to collecting that appropriate evidence and Jim and I are going to talk through how to make it part of your...
2024-04-0927 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsParting ways with a client or prospectAs an MSP, many decisions go into taking on a new client or getting rid of an existing one. I sit down with Charles Love of Showtech Solutions to discuss when the decisions are tied to cybersecurity and where one should consider drawing a line in the sand.
2024-03-1229 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsSelling Cybersecurity ServicesI have heard MSPs say, "we just eat the cost for some services." Whether they are services you have implemented internally are not, it doesn't mean you shouldn't sell those services. Liste to Bill Mulcahey of M6 Technology share his challenges and opportunities. Remember forward progress is good progress!
2024-01-2327 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsHiring Security ResourcesHiring cybersecurity resources and the costs associated with it. What does the job description look like, and what are the responsibilities? Mike Stewart of Anchor Networks and I discuss the challenges and opportunities of hiring staff to help with cybersecurity.
2024-01-0930 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsIdeals vs RealityWhat does future growth and sustainability look like in the MSP space? Acquisitions abound, SMBs and micro-SMBs bounce from one MSP to another... What is the future yield especially when we start discussing cybersecurity challenges and adopting even good cyber hygiene? I sit down with Eric Hanson of Inland Productivity to get his take on the future of client growth and where those net new clients might be. Whether with existing or new clients, they must recognize the need to improve their cybersecurity posture!
2023-11-2832 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsITN Connect Recap 2023I sat down with Matt Fisch of Fortmesa to discuss observations and highlights from ITN Connect. From new vendors in the pavilion tackling niche cybersecurity challenges to conversations with Solution providers that show our industry is maturing.
2023-11-1434 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsInsider ThreatsWhat are insider threats? Tim Schnurr and I discuss the importance of cybersecurity in protecting digital assets and preventing insider threats in organizations. There is a overwhelming need for employee education, the use of data classification tools, and the implementation of monitoring tools to track data flow. This is a great way to have open conversations with your employees and your clients as to why it is so important to think before you click on a link, hit send in an email, or download/upload files to file sharing sites etc.
2023-10-3140 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsGetting an Assessment...We talk about frameworks, compliance, cybersecurity, and many things in between but we haven't discussed getting assessed against a framework or even the new CompTIA Cybersecurity Trustmark. I sat down with Omer Kasim Aslim of Lake Ridge to discuss assessments. How the different frameworks, whether prescriptive or not, are often looking for compliance to protect a specific type of data and not an organization's overall security. We go through several scenarios and Omer offers many tips and best practices. Enjoy!
2023-10-1026 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsCompTIA Cybersecurity Trustmark ProgressFrom the trenches... I sit down with Jim Harryman of Kinetic Technology Group to discuss their progress through the new CompTIA Cybersecurity Trustmark. What are the significant challenges and what are the easy wins. A glipse into the journey that got Kinetic Technology Group to where they are today and preparing for their asessment at the end of the year.
2023-09-2633 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsDo I know my assets (IoT, IIoT, and OT)?Each day we are bombarded by cybersecurity threats and this episode adds another vector you should be looking at as you address your asset inventory. Are you looking at the asset that controls your thermostat? How about the IP cameras you use to secure your office? These are just some of the many questions as I sit down with Huxley Barbee of Run Zero. It isn't all doom and gloom but the outlook is definitely scary if we don't start taking action to secure the devices that often are ignored or the responsibility and burden is assumed to be...
2023-09-1234 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsCommitting Fraud Through CMMC.There is no question that CMMC is here to stay. It is a much-needed maturity model for measuring companies that cater to the Defense space and are doing what is needed to protect Confidential Unclassified Information (CUI). I sit down with Adam Duman of Vanta to discuss frameworks, contracts, cybersecurity challenges, and how all of these things impact a company looking to keep or add contracts within the defense space.
2023-09-0533 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsWas I a victim?I am a big fan of Scott Augenbaum's book, "The Secret to Cybersecurity." Specifically, the 4 truths that we talk about with Tye Male, Senior Pastor of Wellspring church. Suspicious email, inconvenient timing, stress-inducing, and when it is all said and done... it has the potential to damage your reputation. Listen in to hear what Tye learned as it pertains to being vigilant and communicating the cyber dangers with friends and loved ones.
2023-08-2230 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsCybersecurity for Big and Small MSPsI remember the days when Joshua Smith and I decided we should build our own MSP. It was simpler times and Cybersecurity was defined largely by firewalls and antivirus. Today starting an MSP or even being a small MSP trying to get arms around cybersecurity is a daunting task. I discuss with Dor Eisner to talk about why he decided to build Guardz. Why the desire to focus on a solution for the smaller MSP and his overall look at the threat landscape. Together we can we can make it more difficult for the threat actors.
2023-08-0829 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsShowing EvidenceOver the past few months we have spent time on policies, how to tackle controls and safeguards in CIS Top 18, and we have even pointed out cybersecurity areas that might be overlooked. In this episode, as we all look at maturing our cybersecurity practice we look at how one might show evidence to support all of the efforts in creating policies, processes, and procedures. Thanks to Chase Griffin for highlighting that sometimes you do need some tools.
2023-07-2531 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsCyber Insurance Industry MaturationWhen cybersecurity insurance first came on the scene it was a new frontier. Everyone seemed to be selling it and everyone seemed to qualify for it. That was then... Sitting down with Reid Wellock of FifthWall was an enlightening discussion of where the industry is at and hope for the future. There are several pointers in this episode and even a book recommendation.
2023-05-3022 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsFireside Chat - CIS Control 2 HurdlesOur first fireside chat was about Physical Assets and the hurdles or obstacles faced when trying to get a complete inventory. In this month's special edition, a fireside chat with Matt Lee, we are addressing control 2. This is a focus on really understanding and going about having a good handle on the software and operating systems. As always Matt has great insights and our conversation does drift a bit to other controls. Our hope is that this episode will help you build your foundation as you continue on your journey of Cybersecurity Maturity!
2023-05-1639 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsOne Man Shop to CISSP...I love a good origin story. Sitting down with Matt Lang of SVAM International showed me just how alike many of our stories are. How we got started in IT, why we started an MSP, and in some cases why we became super passionate about educating our friends, peers and colleagues about Cybersecurity risks. Stick around to the end as Matt shares some great tips on getting more out of the CompTIA ISAO.
2023-05-0934 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsFireside Chat - CIS Control 1 HurdlesIf you haven't met me, you know that my passion is to help others with improving their cybersecurity posture. In an effort to make a bigger impact, I have brought Matt Lee of Pax8 on to the show as a special guest to talk about the noise our MSP audience is dealing with. In this episode we talk about some of the challenges we have heard MSPs struggle with and we think this will help our friends and colleagues get past asset inventory in a meaningful way.
2023-04-1833 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsSecurity Without Cybersecurity?As a podcast we pride ourselves in the focus of cybersecurity topics. This is an episode focused on Cybersecurity without talking about cybersecurity. Crazy, I think Ian Richardson of Richardson and Richardson make it almost twenty minutes in before we really do talk about anything tech related. Risk anyone?
2023-04-0435 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsState of CybersecurityCompTIA's research team Seth Robinson and Carolyn April join me in discussing some interesting research trends that cover 4 pillars or steps that I like to refer to as the 4 Ps. Policy, Process, People, and Product. Be forewarned that much of the research is coming from the end-user perspective, but I think you will find the insights are very much important and relevant to the changes happening in our industry and the new opportunities presented as we go into the second quarter of 2023.
2023-03-2837 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsProtecting Friends and FamilyCybersecurity challenges exist in every aspect of our daily lives. Join me as I discuss with Dom Kirby of Pax8 an approach to cybersecurity with friends and family. Technology helps but it doesn't solve it all.
2023-03-2138 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsExplaining Cybersecurity to a 5th GraderEver wonder why your prospect or client gets a confused look on their face? You try to describe the new service offering or features that have been added to improve the security or efficiencies of their task force but they just don't seem to understand what you are trying to tell them. Join Charles Love, of ShowTech Solutions, and myself as we talk about some ways to change the approach to solutions that will be met with much less resistance and are much easier to understand.
2023-03-1431 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsCybersecurity Maturity Without Technology?If my organization has no technology can I still be secure? Matt Topper of Connectwise and I explore Cybersecurity with an approach that says you can prove a mature cybersecurity posture without technology. Technology is shiny and often can be a distraction from a focus on business functions and what we should be trying to protect. Stick around until the end as we may in fact find that technology is still a very important component of a mature cybersecurity-focused business.
2023-03-0736 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsSetting ExpectationsThere is some buzz circulating about the upcoming CompTIA Cybersecurity Trustmark, Compliance with frameworks, and how to get started as a solution provider. I sit down with Matt Lee of Pax8 to discuss the opportunities presented to Solution Providers who submit their organization to comply with a framework. Similarly, the new Trustmark from CompTIA while not a framework on it's own has taken on safeguards from multiple frameworks to give direction and a path toward cybersecurity maturity.
2023-01-3131 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsFour Truths of CybersecurityYou can't secure others if you don't first secure yourself. Security should be just as important at home as it is at work and you take responsibility for your actions. I sit down with Scott Augenbaum to discuss what is in his book, "The Secret to Cybersecurity." Spoiler alert there is no secret. We have a great conversation and I think everyone who listens will find some takeaways that will cost little to nothing to implement.
2022-10-1135 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsZero Trust Your BrowserRegardless of which browser(s) you use how often do you patch them. Do you maintain the extensions and restrict what is and isn't sync'd. I sit down with Kenneth May of Swift Chip to discuss how we need to do a better job creating whitelist/blacklist on apps within the browser. Educate the end user on the vulnerabilities created by adding extensions or not relaunching the browser when updates are pending. It is Cybersecurity month and I think you will find this episode will give you some serious food for thought.
2022-10-0430 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsOnboarding and OffboardingIn cybersecurity we don't spend as much time as we probably should in the area of onboarding and offboarding. Initiated by the HR department or in smaller companies perhaps handled by the company owner to bring in new employees and then of course when an employee exits the company what does that process look like. Is this process documented and is the workflow the same for onboarding as it is offboarding? This and many other questions associated with people and their role within a company as they are hired and what happens when they leave. Thanks to Joshua Smith of...
2022-09-2738 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsWhat are Integrator Groups?As Solution providers (MSPs), a security first mindset can at times be difficult. We know that our responsibilities to our staff and clients is about reducing the probability of being an easy target. Cybersecurity isn't easy but it get's easier when you do it with others. Chad Holstead and I discuss what it means to be part of an integrator group that has agreed upon a set of standards or controls to improve their security posture.
2022-08-1634 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsRecap of Channelcon22As we recover from a week in Chicago with our colleagues and friends I thought we should take a minute to recount some of the highlights. I sit down with Lenny Giller of Reliable Technology Services to get his perspective on MSP-Ignite Pre-day and some of the tracks we had an opportunity to attend. I think clearly the message is to get involved with CompTIA ISAO, get involved with the community and share with each other lessons learned. Cybersecurity is one step at a time.
2022-08-0926 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsLessons from a CISOThe role of an MSP as trusted advisor or vCIO has evolved over the years and more recently it seems the added responsibility of security officer is added to the mix. In my conversation with Craig Buesing who is the CISO to the Secretary of State of Colorado, we spent a lot of time talking about cybersecurity is a collaboration. You can't do it by yourself and it is the collaboration and knowledge sharing that makes us all more secure.
2022-08-0228 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsEconomy of ScaleChannelCon is right around the corner and we are still discussing the culture shift to a cybersecurity first mindset. I sit down with Joshua Smith of Varonis to talk about how culture shift and doing the right thing are same problem different scale. Whether you are a vendor or an MSP it still comes down to People, Process and Product (technology). We step you through four key steps to begin the shift within your organization.
2022-07-1334 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsCybersecurity and CannabisWith the theme of, "Doing the right thing," on our show I had the unique opportunity to sit down with Harry Brelsford to talk about the need for cybersecurity in the Cannabis dispensary vertical. While this is a very specific niche and is definitely not as mature as many other verticals it was an eye opener for me and I hope you will find opportunity for strength and maturity in cybersecurity. Harry very neatly breaks down security into three categories that really helps give perspective on areas to improve as we navigate our cybersecurity journey.
2022-07-0531 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsAlmost A Victim...When doing the right thing could have turned out so different. I sit down with Jessica Millhiser of Systems Gal to discuss a recent event with one of her clients that could have turned out very differently. Business Operations is her specialty and what we found in our conversation is that if you aren't weaving cybersecurity into your business processes you are just asking for a breach.
2022-06-2134 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsCybersecurity BaselineAs we continue the discussion surrounding,"Do The Right Thing" it was brought to my attention that I had something in a town hall that an MSP disagreed with. Join me as I sit down with Matt Horning of BlueTree Technology as we sort out our disagreement and align on a cybersecurity minimum that we agree is necessary for all of our clients.
2022-06-1438 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsDo The Right Thing (see something, say something.)When you travel, especially when you fly, you see the statement plastered everywhere, "If you see something say something." You are told not to watch someone else's bags etc. Well, when it comes to cybersecurity is it really any different? Eric Hanson and I go through an exercise that looks at this concept applied to cybersecurity. Inconvenience, obstacles, or other anomalies if ignored allow us to continue to be efficient and get our jobs done. How do we balance and appropriately call out concerns or red flags while still doing our jobs?
2022-06-0838 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsIs Affordable Cybersecurity a Myth?I have often wondered if we tend to lean towards insurance instead of doing a better job of prevention and protection because it just costs too much. I sit down with Ismael (Izzy) Amado of IT Ninjas to prove how affordable much of cybersecurity really is. Culture change is hard but at the root of cybersecurity, success is people and process. If you are struggling with getting clients or your own employees to take cybersecurity seriously then this episode might just help you push through.
2022-05-3142 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsConfigure and Implement SecurelyWhat should we talk about this week? I have been back and forth with topics recently that involve getting started with cybersecurity and have moved into vendor management and other areas of focus that all revolve around one key theme... Reducing risks and protecting ourselves and our clients. Join me as I discuss with Charles Love of Showtech Solutions, configurations and implementation of products and services. Where does the responsibility of vendor stop and MSP responsibilities kick in. What is an appropriately secured implementation of O365 or really any product or service that your clients need and you have bee...
2022-05-1138 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsCybersecurity: I'm StuckWe all struggle with different areas of cybersecurity and there is no perfect solution. That being said we shouldn't get paralysis analysis either, it isn't new and it isn't going away. Most of us started implementing cybersecurity tools and services long before MSSPs existed and have in many cases satisfying controls of the different frameworks anywhere from 10% to 60% and didn't even know it. Join Jim Harryman of Kinetic Technology Group as we navigate areas in which MSPs can continue to improve their cybersecurity maturity.
2022-04-1233 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsCybersecurity - How To Start.The conversations and requests coming from MSPs is still about how to get started. Hopefully, this conversation will help you find your path. Join me as Charles Love and I navigate the getting started in Cybersecurity. Even if you have already started down the path of improving your cybersecurity posture there is always room to improve.
2022-04-0532 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsEven Small Municipalities need MSPsWhether it is a small municipality, a school district, or even your local fire department, there is always a need for 3rd party resources. I sit down with Corey Munson of PCMatic to talk specifically about how MSPs can provide a huge benefit to small government entities. We aren't talking about addressing the basic print or internet connectivity issues but more about the challenges we all face in cybersecurity. Whether it is the mayor of a small town in rural Iowa or the one computer at city hall, we all need our devices maintained. There are a lot of grea...
2022-03-2933 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsWhy Are ISACs and ISAOs Important To Me?Last week was CompTIA's Communities and Councils Forums and I thought who better to bring on to the podcast than Wayne Selk the new VP of CompTIA's ISAO. Join us as we break down the differences between ISACs and ISAOs and how MSPs can take advantage of what these different entities have to offer as we navigate cybersecurity.
2022-03-2231 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsCybersecurity Maturity Starts With LeadershipI sit down with Stelios Valivonis of onShore Security to talk about cybersecurity and the need for dedicated leadership. People, Process, and Procedures are critical to any organizations quest to improve their cybersecurity posture. Stel and I step through some scenarios that we have seen together and some ideas on how to succeed with client resistance to change.
2022-03-1539 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsFormerly vCIO?Over the years the role of an Account manager has evolved and taken on many different names (vcio, BSM, vCTO etc.). Today I sit down with Mike Stewart of Anchor Networks to discuss how much this role has changed. Cybersecurity plays a big role in planning and identifying gaps within a prospect or existing client that it can be a daunting endeavor. Join us as we provide some guidance for any vCIO to be successful in discussing cybersecurity with prospective and existing clients.
2022-02-2233 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsNo Magic BulletWe all no there is no magic bullet when it comes to cybersecurity but that doesn't mean it has to be complicated either. I sit down with Eric Hanson of Inland Productivity Solutions to talk about Incident Management, Incident Response and many more plans, policies and programs that are often reduced to acronyms that get very confusing. One of the key things we talk about is getting to the root of the questions our clients, insurance companies and our client's clients are asking before we try to give them an answer.
I try not to...
2022-02-1638 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsHIPAA Compliance And M&AEach week we focus on cybersecurity and there is no shortage of topics. This week I sat down with Nelson Gomes of Medicus IT to discuss HIPAA compliance and Mergers and Acquisitions. As we onboard new clients or deal with clients who are going through M&A then you will definitely want to tune in. We talk about the need for Security Risk Assessments (SRA) and the risks associated with ingesting a new client.
2022-02-0932 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsDrinking From A Fire Hose?Over the past few weeks, Governance, Business Basics, and Vendor Sprawl have had one standard and constant theme... We all feel like we are drinking from a firehose. We all know we need to focus on governance, risk, and compliance, but we all suffer paralysis analysis. Chad Holstead of BKS and I had a great discussion about getting started with cybersecurity governance. We are all drinking from the firehose; as our conversation progresses, we quickly conclude that we are better together than alone!
2022-02-0133 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsBack To BasicsWe recently started a journey down a path that talks about Governance for SMB, picking the right tools/software to run your MSP, and of course, don't forget you can only pick just one... This week I had the opportunity to sit down with Jessica Millhiser of J Mills Consulting to talk about business fundamentals. Almost all of our episodes have focused on Cybersecurity, and I had an aha moment over the weekend; you can't have a security-first mindset if you don't have the fundamentals dialed in. I read a post on Linkedin by none other than Jess and re...
2022-01-1828 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsNew MSP Perspectives on CybersecurityWe often take for granted the products and services we use to help reduce overhead and Full-Time Resources (FTE). I sit down with Ismael Amado of IT Ninjas to talk about starting a new MSP right before a pandemic and how important a security-first approach is. Just because the products and services you use aren't associated with cybersecurity doesn't mean they don't directly impact your cybersecurity maturity.
2022-01-1135 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsGovernance for SMBAlmost every time I do a security maturity assessment I find that companies are the least mature in Governance. The areas that seem to need the most attention are Policy and Compliance which is to be expected since that is the area we least like to focus on. In this episode, Sarah O'Kelley from onShore Security and I discuss the differences between governance and leadership and how cybersecurity plays into the leadership and health of an organization.
2022-01-0530 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsThree Pillars of CybersecurityAs we prepare for 2022 and the opportunities and challenges it is sure to bring I thought we should take a minute to focus on people. Consumers vs employees, two sides of the same coin, but very different parameters placed on how they interact with the digital world. Join me as I discuss People, Processes, and products, and services with a focus on people.
This is a bonus episode as we wrap up the year. Thanks to Joshua Smith of Varonis for taking the time out of his busy schedule to share. I'd also like to thank the MSP...
2021-12-2826 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsThe Little ThingsIn our quest to provide the best services to our staff and our clients, it is easy to get caught up trying to solve very large problems. I think we are programmed that way as we like the feeling when we overcome those big challenges. I discuss with Jim Harryman of Kinetic Technology Group how what may seem insignificant or small can directly improve the cybersecurity posture of the infrastructure we are responsible for. Thanks to Eric Hanson of Inland Productivity Solution and a few other unnamed resources who inspired this discussion.
2021-12-0735 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsOvercoming objectionsWe are all dealing with objections when it comes to convincing our clients to take cybersecurity seriously. I sit down with Eric Hanson of Inland Productivity Solutions to discuss the opportunities and challenges of positioning cybersecurity products and services with new and existing clients. Join us as we address some of the top objections.
2021-11-1745 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsMSP Relevant Framework AdoptionNow that we are in week two of the cybersecurity program we thought it would be helpful for MSPs to have something that they can map their program too. I sit down with Jim Harryman of Kinetic Technology Group to discuss their journey to baseline security with SOC-2 and other frameworks that can help MSPs of all sizes be successful with their cybersecurity maturity journey. Our goals are to give any MSP a level of confidence with supporting evidence of their cybersecurity maturity growth.
2021-11-1036 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsGetting StartedParalysis Analysis are commonplace among MSPs, Businesses large and small when it comes to taking on Cybersecurity. As we come off Cybersecurity awareness month we are tackling cybersecurity and incremental approach to implementing a cybersecurity program. Join me as I discuss a where to start approach with Charles Love of Showtech Solutions.
2021-11-0239 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsOunce of Prevention = Pound of CureAfter we talked about the pre/post-boom I thought we should cover the security services side of being an MSP. Join me with Joshua Smith of Varonis as we talk about understanding what it is that we are trying to protect. Do we understand the risks? Are we talking to the right stakeholders? We are now in season two and just in time for the holidays... Do you know where your data is? Do you have the right tools in place?
Thanks to our sponsor MSP-Ignite for making this episode and all of Cybersecurity month a reality!
2021-10-2638 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsCybersecurity for SMB MSPBusinesses come in all shapes and sizes, and when it comes to cybersecurity, there is no one size fits all. I sit down with William Mulcahey of M6 Managed IT to discuss what it means as a smaller MSP. Some good questions, and while not all of the questions necessarily have answers any of us want to hear, hopefully, it gives some guidance on where to start.
2021-10-1229 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsAdding an "s" to MSP (Compliance and Me)Security and Compliance go hand in hand, but we live in a world where cybersecurity obligations are still driven by what our clients might require of us.
You don't have to become an MSSP to prioritize cybersecurity in our own businesses and our clients. We don't have to be experts in cybersecurity controls, but you need to participate and guide your clients on the controls they need to address.
As you work towards or maybe have already added an "s" in MSsP, are you providing guidance and helping to provide evidence to support how to ad...
2021-09-0833 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsO365 Cybersecurity Tips and TricksWe have all had an opportunity to work with a Microsoft product or two in our careers. This week I sit down with Charles Love to recap some recent O365 challenges we both faced and better prepared for future migrations, upgrades, and enhancements. Cybersecurity and O365 don't play nice out of the gate with each other, but that doesn't mean we can't get it locked down appropriately. We cover licenses and product types as pertains to different compliance frameworks and regulations. We discuss MX Records and DNS Monitoring, and we get into some of the security defaults that often get...
2021-08-1838 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsHIPAA Compliance?It seems we have covered different cybersecurity frameworks and the challenges MSPs face to become compliant, but until now we haven't talked specifically about HIPAA compliance. As an MSP you might find that you are a Business Associate and not knowing doesn't let you off the hook.
Join Bryan Sullo and me as he fires questions about HIPAA compliance and I try to answer as many of them as I can. If we leave something out please let us know.
2021-08-1138 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsRisky ClientsMost of us can relate to a client grading system. We grade client's prompt bill payments, how they treat our techs, demands, or requests that sometimes seem outlandish or impossible. In our ever-changing world of managed services, we are now layering on security service offerings that have potential consequences that may include ourselves when declined.
Join me this week as I sit down with Jim Harryman of Kinetic Technology Group to discuss client risk and how to address it. Our goal is that our listeners would see a path towards exiting a relationship with a client as...
2021-07-2132 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsZero TrustIf you haven't seen the NIST definition of Zero Trust, then you have come to the right episode. I sit down with Bryan Sullo of Clock Tower Technologies to discuss what Zero Trust really means to those of us who operate in the realm of an MSP. As we go in circles on zero trust, we begin to unpack the cybersecurity stack and compare it to balancing a checkbook. I'm not sure we have the full comprehensive answer, so if you have ideas or suggestions related to this episode or a topic you would like us tackle in...
2021-07-1336 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsImposter SyndromeDo you ever feel like you aren't the expert? You are meeting with a prospect or an existing client, and you suddenly doubt your abilities... If you have ever been there and felt like you were just weren't good enough and what do the clients or prospects think when we don't have an answer.
Join me as I sit down with Joshua Smith, former business partner, and a cybersecurity expert himself, as we navigate imposter Syndrome. This is a vulnerable episode as we admin some of our challenges early on in our careers and how we overcame our...
2021-07-0636 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsGas Prices and Meat ShortagesAs the podcast series has grown to more than 30 episodes it is starting to feel like Deja vu. We have topics to choose from that will likely go on indefinitely but is there a pattern to this madness as we work together to go on the offensive. The threat actors are still getting away with huge ransoms tied to poorly implemented configurations, protections not properly installed alongside people who still click on the link or use weak passwords.
Join me this week with the return of Eric Hanson of Inland Productivity Solutions as we talk about why it...
2021-06-2239 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsStudent Perspective on CybersecurityThis week I sit down with a former student, Matthew Schroeder, to talk about his take on cybersecurity. What inspired him to pursue a path in cybersecurity and the opportunities that await. While we do go down a rabbit hole or two, it is important to know that we are really focused on sharing our cybersecurity passions and answering some questions around automation and people. Did I mention people?
Thanks again to our sponsor Pinpoint Solutions, LLC, and our partner MSP-Ignite for making this happen.
2021-05-2634 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsSecurity Awareness TrainingOver the past twenty-plus episodes, we inevitably get around to talking about people. In episode 22, "Cybersecurity Still Comes Down To People", only reinforces the need to hear what my guest, Craig Taylor of Cyberhoot has to say. We talk about educating the unwilling when it comes to cybersecurity but it is so much bigger than that. Join us as we discuss the finer points of vendors who provide products that aren't set to a security state as a default, Frameworks that might include the need to protect data and provide training to staff but don't think it's important enough to...
2021-05-1127 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsAn Emerging Pattern.Having gaps in your cybersecurity is inevitable, but plugging gaps with products and services doesn't necessarily make you more secure. It may put your business at a greater risk of compromise. I had the opportunity to sit down this week with Rick Mischka of Short Arm Solutions and one of The Cyber Pro Podcast hosts to talk about some of the emerging trends from the many interviews on their show that focuses on 10-12 questions about cybersecurity. There was one consistent pattern that emerged... People making decisions that have a significant impact on their companies, but because we have be...
2021-04-2038 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsProtected and SecuredSitting down with Marcus J. Ranum, Author of "The Myth of Homeland Security" and credited with a number of innovations in firewalls and intrusion detection systems, as well as being a co-founder at Tenable. We take a look at some of his predictions that date back to 2004 and earlier. We also look at Cybersecurity through the lens of reliable systems. If the system can be relied on then one would argue that it is probably secure. Ultimately it comes down to a properly motivated Systems Administrator who is focused on solving root problems and not just adding another layer of p...
2021-04-0642 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsVulnerability Assessment or Penetration Test?Whether you are required to adhere to regulatory compliance or have voluntarily picked a framework to map your cybersecurity strategy and you inevitably come to crossroads with a vulnerability assessment or a penetration test. Join me this week as I sit down with Kenneth May of Swift Chip Inc. as we dissect when it is appropriate to go beyond a vulnerability assessment. The repercussions of a penetration test when a policy or guideline is not in place. If you are wondering about vulnerability assessments and penetration tests and how to determine when you should execute one or both then th...
2021-03-3131 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsCybersecurity Comes Down To PeopleLinkedIn as a social networking platform is an extremely powerful tool. I was given some advice recently, by Corey Munson of PC Matic that I should connect with ProCircular. I followed Corey's advice and randomly selected an employee to connect with. I managed to connect with the founder Aaron Warner and it was a podcast at first chat. We discuss in this episode everything from the Microsoft Exchange hack to Mass spectrometers. You don't want to miss this episode as we highlight several key opportunities for MSPs that don't require financial investments to make a reality. Thanks again to our sp...
2021-03-2334 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsCybersecurity Solutions Still Alienate The SMBIn this week's episode, I sit down with Stel Valavanis of onShore Security to discuss Cybersecurity tools and solutions from the perspective of an MSP. Stel brings a lot of insight as he has been an MSP who focused on the SMB and now an MSSP focused on the Mid-market and enterprise. We take a look at the challenges and potential opportunities in the SMB space, we find that there is still hope, as it is not all doom and gloom.
While we don't have all the answers to bring the SMB into the fold we do fi...
2021-03-1636 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsThe Great America RecoveryFor the first time in the MSP 1337 podcast series, I get to sit down with a friend and colleague from across the pond. An opportunity not to be missed as I sit down with Ian Trump-Thorpe to discuss the Great America Recovery. 2020 Was awful for many of us and as we roll into spring 2021 there is a definite opportunity to rebuild our infrastructure. Join Ian and me as we take a look at the past, present, and future of cybersecurity and how it impacts the MSP. Thanks to our sponsor vCIOToolbox.com for making this episode possible.
2021-02-2430 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsCybersecurity in K12This week I had an opportunity to sit down with Corey Muson of PC Matic and talk about Cybersecurity in the K12 space. MSPs have a huge opportunity to come into the K12 space and help the Tech Directors and other K12 staff navigate a space that is uncharted territory for many. Join us as we share insights and opportunities to help K12 staff defend against the threat actors who are now targeting this demographic.
2021-01-1229 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsCo-Managed IT and Educating the UnwillingIt is 2021 and we are jumping right in with a conversation focused on co-managed IT and an idea that says we have to educate the unwilling. We aren't as important as we would like to think we are and our clients and prospective clients hate it when we use fear to sell anything, let alone cybersecurity. I am joined again by Eric Hanson of Inland Productivity as well as a new guest Bob Coppedge of Co-Managed IT.
2021-01-0526 min
MSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsMSP, MSSP or MSsP...Each Week we talk about a different area of Cybersecurity and how it pertains to an MSP. This week I discuss with Eric Hansen of Inland Productivity what it means to position and sell security services, The number of dashboards or panes of glass we find ourselves trying to consolidate, and whether or not that is a good idea. Last, we talk about how each of these areas put an MSP in a position of asking one simple question... do I stay an MSP or become an MSSP? I think we have come to the conclusion that all MSPs nee...
2020-12-2228 minMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPsMSP 1337 - Cybersecurity Maturity Journey | Guidance and Best Practices for MSPs and MSSPs (Trailer)
2020-10-1900 min