Shows
Design Untangled | A UX & design podcast in plain EnglishBONUS: Emma Goddard - Inclusive Design: Benefits to Users and OrganisationsInclusive design is about more than just making something accessible. It takes into account all forms of difference in humans such as gender, culture and other diverse attributes.Particularly important is looking at situations where people are excluded from using a product or service and ensuring that the needs of those people are catered for.About our guestEmma Goddard is Head of Inclusive Design at Deloitte Digital UK. She's spent the last five years channeling her creative energy as a designer into engaging with excluding communities to create solutions that allow everyone to...2022-01-1829 min
Design Untangled | A UX & design podcast in plain EnglishS2E6: Alex Paquin - How to maximise customer experience with brandingWe’ve partnered with ProtoPie, the future of interactive product design, to help you navigate through uncertainty and overcome the challenges today's unprecedented conditions have brought to the industry. Join us for Season 2 - Designing for a new level of uncertainty.Advertising and branding have been around as long as there have been things to sell. What new and innovative approaches can brands use to maximise their marketing impact and deliver solutions that satisfy today’s ever changing customer needs?How do different cultures affect the approach for creating and marketing products and how does the...2021-03-0241 min
Design Untangled | A UX & design podcast in plain EnglishS2E5: Jani Cortesini - How to run design sprints virtuallyWe’ve partnered with ProtoPie, the future of interactive product design, to help you navigate through uncertainty and overcome the challenges today's unprecedented conditions have brought to the industry. Join us for Season 2 - Designing for a new level of uncertainty.Design Sprints have been around for quite some time. It is a process that has been created by Google and adopted by many. It allows businesses to get answers to strategic questions quickly, using design thinking methods and tools.The ZOO, Google's creative think tank for brands and agencies, has adopted and implemented Design Sp...2021-02-2336 min
Design Untangled | A UX & design podcast in plain EnglishS2E4: Anthony Baker - Using AI and machine learning to reduce uncertaintyWe’ve partnered with ProtoPie, the future of interactive product design, to help you navigate through uncertainty and overcome the challenges today's unprecedented conditions have brought to the industry. Join us for Season 2 - Designing for a new level of uncertainty.Design and the technology used to implement it, have always been two sides of the same coin. How can these two disciplines come together and utilise new technological tools like artificial intelligence, language processing and machine learning to deliver better experiences? Can these technologies help Designers make more informed decisions and mitigate risk?Different cu...2021-02-1627 min
Design Untangled | A UX & design podcast in plain EnglishS2E3: Eduardo Sonnino - How to design tactile hardware experiences remotelyWe’ve partnered with ProtoPie, the future of interactive product design, to help you navigate through uncertainty and overcome the challenges today's unprecedented conditions have brought to the industry. Join us for Season 2 - Designing for a new level of uncertainty.If you are a digital designer you may be used to designing experiences for existing hardware your customers may use, such as a smartphone or tablet.But how do you approach designing for an entirely new device?How do you ensure both new hardware and the software on it meet customer needs an...2021-02-0935 min
Design Untangled | A UX & design podcast in plain EnglishS2E2: Kieron Leppard - Is Design Thinking still the answer?We’ve partnered with ProtoPie, the future of interactive product design, to help you navigate through uncertainty and overcome the challenges today's unprecedented conditions have brought to the industry. Join us for Season 2 - Designing for a new level of uncertainty.Design Thinking has been used for many years as a framework to solve all kinds of problems. Is this methodology still valid, when customers, organisations and the society are facing a completely new and unprecedented set of conditions?Kieron Leppard shares his experience working with different clients during the pandemic, talks about the challenges th...2021-02-0232 min
Design Untangled | A UX & design podcast in plain EnglishS2E1: Abbie Walsh - How diversity and design can be a catalyst for changeWe’ve partnered with ProtoPie, the future of interactive product design, to help you navigate through uncertainty and overcome the challenges today's unprecedented conditions have brought to the industry. Join us for Season 2 - Designing for a new level of uncertainty.How can diversity in the design process help organisation future proof products and services in this unpredictable world we live in? Abbie Walsh talks about her diversity journey and how she’s helped organisations identify and overcome the biggest barriers to create an inclusive working culture using service design as a methodology.Abbie talks abou...2021-01-2637 min
Design Untangled | A UX & design podcast in plain EnglishDU062 - Starting a branding agency during COVID - Andy Lester InterviewA global pandemic is not the time many would think about setting up a new branding business, but our guest today has done just that.We speak to Andy Lester, founder and Creative Director at Childish Design about setting up his branding agency during COVID-19 and talk about what exactly a Brand Designer is.A Brand Designer is critical in bringing brands to life and creating their identity. They help brands define how to talk to their customers and position themselves based on their values. But how are they different to Visual Designers or Copywriters?2020-10-2734 min
Design Untangled | A UX & design podcast in plain EnglishDU061 - Designing Spaces - Anna Lee InterviewHow do design approaches and techniques work when it comes to designing spaces rather than digital products?We speak to Anna Lee, Senior Interior Designer at HLM Architects. She shares how she works with clients to deliver spaces that add value to the people using them. What is the difference between Interior Design and decorating? How do Interior Designers work with clients? How do brand and values feed into the design process? What are the elements of good Interior Design? How do digital elements form part of a space? How has Coronavirus changed the way spaces...2020-09-0837 min
Design Untangled | A UX & design podcast in plain EnglishDU060 - ProtoPie - Jenna Yim InterviewProtoPie is a rich and powerful prototyping tool straight out of South Korea. ProtoPie is used by companies such as Microsoft and Google. It can be used to prototype everything from mobile apps to in-car systems.Chris and Carla chat to Chief Strategy Officer, Jenna Yim about her experiences in both Canadian and South Korean tech culture. We also talk about her experiences being a woman in leadership.What is it like to get a company ready for Series A funding? What impact do investors have on the product roadmap?What is unique...2020-07-2034 min
Design Untangled | A UX & design podcast in plain EnglishDU059 - Can UX Specialists exist after Coronavirus?The Coronavirus (COVID-19) has changed the way organisations are thinking about and delivering Design. For many, getting things designed, developed and out the door is a matter of survival. Discovery Research or strategic UX work seems to be on the back burner for now, in favour of tactical approaches.Chris and Carla talk about the changes they have seen in industry hiring. They discuss: How can UX and Research specialists fit into this new world? What risks are there to focussing on Product Design? What vegetables is Chris growing? How can Product Designers step outside of...2020-06-2220 min
Design Untangled | A UX & design podcast in plain EnglishDU058 - Sustainability and COVID-19 - Yasmin Borain InterviewHow have consumer and brand attitudes to sustainability changed over the last few years?How have things changed with the COVID-19 coronavirus pandemic?From virtual conferences to shopping more locally, the impact of the lockdown has been large and far fetched across the globe.Carla speaks to Yasmine Borain, Creative Director at Publicis Sapient about the changes she has seen, and how clients, society and businesses are responding.Yasmine Borain is a creative leader with 15 years of experience across experience design, innovation, design andstorytelling. She is. a Creative Director...2020-06-0226 min
Design Untangled | A UX & design podcast in plain EnglishDU057 - Think About Design ThinkingDesign thinking is a powerful framework for implementing user-centred thinking and outcomes. But you shouldn't apply it to everything if it's not the most appropriate approach for your brief.Chris and Carla get together in the midst of the coronavirus pandemic to talk about ways you can apply it in a sensible way to your projects. When should you use design thinking? How can you use parts of design thinking in your projects? When shouldn't you use design thinking? How can you use design thinking as a communication tool to stakeholders? Why should you stop panic...2020-03-2418 min
Design Untangled | A UX & design podcast in plain EnglishDU056 - Measuring UXChris sits down with Sandra Gonzalez - Product Design Director at Not on the High Street and Founder at UX for Change - an organisation that seeks to match the human challenges faced by the nonprofit sector with volunteering opportunities for the user experience (UX) design community.We talk about how you can move beyond NPS to start to understand the impacts your designs have on people and their communities.We also dive into how you can start to bring this impact to life within your organisation.Show notes UX for Change...2020-02-1625 min
Design Untangled | A UX & design podcast in plain EnglishDU055 - Working and ParenthoodTrying to balance work and parenthood is always challenging.How can organisations support both expecting and recent parents more effectively?What are the differences between supporting parents before and after they have their child?Carla talks about her experience at Google and her newfound LinkedIn fame.2020-01-2016 min
Design Untangled | A UX & design podcast in plain EnglishDU054 - Christmas 2019With 2019 drawing to a close, Chris and Carla talk about beards.Thank you to all of our listeners for making 2019 so memorable and we wish you a great holiday season!--We Wish You A Merry Christmas by Yoshinori Tanaka / 田中 芳典 | https://soundcloud.com/yoshinori-tanaka-guitarMusic promoted by https://www.free-stock-music.comCreative Commons Attribution 3.0 Unported Licensehttps://creativecommons.org/licenses/by/3.0/deed.en_US2019-12-2208 min
Design Untangled | A UX & design podcast in plain EnglishDU053 - Working with Remote Development TeamsNot having your developers nearby can be tough. It's even harder when they are in a totally different country, timezone and perhaps even speak a different language.We discuss some tips on how best to work with remote development teams to ensure that everyone is aligned on delivering good outcomes for customers.2019-12-0916 min
Design Untangled | A UX & design podcast in plain EnglishDU052 - Agency vs Client-SideThe choice between going agency or client-side as a Designer can be a tricky one.Chris and Carla reflect on their experiences working in both and talk about: What challenges to expect in both environments The pros and cons of agency and client-side How you pitch to clients2019-11-2523 min
Design Untangled | A UX & design podcast in plain EnglishDU051 - Product Strategy - Stuart Davis InterviewChris sits down with Stuart Davis, Head of Consumer Product at notonthehighstreet.com to talk about product strategy and leadership. We also talk about how product, design and engineering teams can work together to deliver products customers love. How do you define an effective product strategy within your organisation? How does a product team work with Design and Engineering? How does the product strategy tie back to your company objectives? How do features move from inception through to end of life? Is a product strategy different in different types of organisation? How do you use OKRs? What is...2019-11-1128 min
Design Untangled | A UX & design podcast in plain EnglishDU050 - NetworkingNetworking can strike fear into the very core of a person.But networking is actually an essential skill for a Designer.Chris and Carla talk through different approaches to networking, and why it doesn't have to be a terrifying experience.2019-10-2828 min
Design Untangled | A UX & design podcast in plain EnglishDU049 - Designing for uncertaintyDesigners operate and thrive in a world of uncertainty.However, very often businesses and stakeholders don't.Fear of the unknown can be a big barrier to delivering effective solutions that meet the needs of both users and the organisation.Chris and Carla talk about how you can help guide your project stakeholders through the process of going from the unknown to the known, and how you can use the powerful technique of assumption mapping to help scope your project.2019-10-1420 min
Design Untangled | A UX & design podcast in plain EnglishDU048 – UX ContractingWhat are the differences between UX contracting and being a permanent employee?What are the advantages and disadvantages of UX contracting?What kind of person is contracting appropriate for?How do UX contractors find jobs?What does Chris look like in speedos?In a weird podcast twist, Carla interviews Chris about being a UX contractor.2019-09-0221 min
Design Untangled | A UX & design podcast in plain EnglishDU047 – Starting a new UX jobWould you know what to do on the first day of your new UX job?It’s stressful joining a new company. You don’t know where the toilets are, how the coffee machine works or how to log in to your email.It can be even harder to know the first steps you should take as a new UX Designer to get off to the right start.Chris and Carla help calm those nerves with some easy tips to make sure your first day goes well.2019-08-1927 min
Design Untangled | A UX & design podcast in plain EnglishDU046 – Designing for Power UsersPower users are experts in your product.It is easy to fall into the trap of only designing products which are easy to use the first time. Behaviour changes as users become more familiar with your product. Often they want to achieve different things.Chris and Carla give you some tips to help make sure power users are included in your design thinking.2019-08-0523 min
Design Untangled | A UX & design podcast in plain EnglishDU045 – Digitising Receipts with Flux – Filippo Corti interviewReceipts eh? Annoying bits of paper you get when you shop that often just go in the bin – an environmental problem that London startup Flux is trying to solve by integrating receipts with your bank.Chris speaks to Filippo Corti, Product Designer at Flux to learn how he designs a product that lives within another product.2019-07-2224 min
Design Untangled | A UX & design podcast in plain EnglishDU044 – Avoiding BurnoutChris and Carla chat about burnout – the state of emotional, physical, and mental exhaustion caused by stress, which is a growing problem in the whole digital space.Designers themselves, and now even agencies and consultancies are aware of the stress factors, such as modern life’s pace, peer pressure, never having the time to fully detach from work or not having some quiet time cause our mental health to suffer.Fortunately we have some ideas on how you can spot if you’re getting burnt out, and a few things you can try to help improv...2019-07-0827 min
Design Untangled | A UX & design podcast in plain EnglishDU043 – Transitioning to UXChris and Carla sit down over a pint of beer to discuss how you can transition into UX from both related and unrelated industries.Hear our own stories on how we ended up working in the design space from journalism to dodgy internet cafes with sadomasochist children.2019-06-2424 min
Design Untangled | A UX & design podcast in plain EnglishDU042 – Designing (Train) Platforms – Andy Farmer InterviewIn a bit of a play on words, Chris speaks to Andy Farmer – Solution Consulting Partner at ORM about how to design platforms.We talk about the challenges in designing for complex technical systems and infrastructure and why it is important to use insight and data from multiple sources to design solutions. 6 lessons transport operators can learn from Uber3 Trends Driving Change in the UK Bus Sector5 digital challenges transport groups faceTranscriptTranscript coming soon2019-06-1036 min
Design Untangled | A UX & design podcast in plain EnglishDU041 – Design Club – Noam Sohachevsky InterviewDesign Club is a social enterprise that aims to introduce design thinking to school aged kids.Chris and Carla chat to founder Noam Sohachevsky to find out the origins of Design Club and why design thinking can be a powerful tool for young children.You can check out more and learn how to become a volunteer at https://designclub.org.uk2019-05-2731 min
Design Untangled | A UX & design podcast in plain EnglishDU040 – D&AD Awards – Judging New Blood – Daniel Hirschmann and Sila Nur Isik InterviewThe D&AD New Blood awards are for students, grads, and aspiring creatives between 18 and 24.Real briefs, set by real clients, judged by top creatives.Carla interviews two fellow judges from the DNDA awards – Sila Nur Isik and Daniel Hirschmann.They discuss new technology trends, advice for young designers and recommendations for the next generation of entrants.2019-05-1331 min
Design Untangled | A UX & design podcast in plain EnglishDU039 – Design SystemsDesign systems or design languages are a holistic set of instructions that help Designers and product teams understand how to build their products, and why to build them that way.This is more than your bog standard pattern library or style guide and is intended to give direction to your design.They come in all shapes and sizes so join Chris and Carla and special recruit Liam Harberd as they untangle these jargon filled beasts.2019-04-2932 min
Design Untangled | A UX & design podcast in plain EnglishDU038 – Design Thinking for Business TransformationDesign thinking is a methodology that works anywhere. You don’t have to be designing an app or website to apply it to problem solving both in business and in your every day life.Chris and Carla talk about how you can apply this powerful set of tools anywhere, any time.2019-04-1525 min
Design Untangled | A UX & design podcast in plain EnglishDU037 – The Design of IntrovertsSupposedly 1 in 3 of us are introverts.In the world of UX, Design and Research you are often expected to talk in front of large groups of people, run workshops and talk to users – typically things you might associate with extrovert personality traits.However, it is possible to do these things as an introvert and maybe even enjoy them!If you prefer a book and a hot chocolate to a crazy party but want to overcome those nerves then join Chris and Carla on this little chat boat to find out how.2019-04-0127 min
Design Untangled | A UX & design podcast in plain EnglishDU036 – #IamRemarkable – Aggie Dawborn & Sofia Corrêa de Sá Stratton Interview#IamRemarkable is a Google initiative empowering women and underrepresented groups to celebrate their achievements in the workplace and beyond.Carla speaks to Aggie Dawborn and Sofia Corrêa de Sá Stratton about the background to I am Remarkable and the reasons for its existence.You can learn more at #IamRemarkable.2019-03-1825 min
Design Untangled | A UX & design podcast in plain EnglishDU035 – Starling Bank – Steven Blyth InterviewWe speak to Steven Blyth – Designer at one of the main fintech challenger banks in the UK – Starling Bank.Starling is an app based bank and is also moving rapidly into the business account space.We chat to Steven about how they do design at Starling, branded interactions and how to work be Zen at work.2019-03-0444 min
Design Untangled | A UX & design podcast in plain EnglishDU034 – Designing ethicallyWhat should designers keep in mind when they are releasing things into the world?Is what you’re letting lose going to benefit humanity? Is it going to screw them over?Why is just designing for 80% of users a bad idea?All this and more from a freezing cold rooftop at Google HQ.2019-02-1817 min
Design Untangled | A UX & design podcast in plain EnglishDU033 – Testing PropositionsWhat is a proposition?How do you identify a proposition?How do you test a proposition?Great questions everyone! Let’s do an episode on just that.2019-02-0421 min
Design Untangled | A UX & design podcast in plain EnglishDU032 – Design CritiquesNobody likes being criticised.But as a Designer, getting critiques is an essential way to help power up your designs and your thinking to the next level.We talk about what makes a healthy and productive design critique and what you can do to improve how you handle feedback.2019-01-2123 min
Design Untangled | A UX & design podcast in plain EnglishDU031 – Designing with DataWhat do we mean when we talk about ‘data’?How can you use data and insights to create design hypotheses that allow you to create and test your designs effectively and help remove bias?What did we get up to at Christmas?2019-01-0726 min
Design Untangled | A UX & design podcast in plain EnglishDU030 – Designing for the Masses – Brendan Kearns InterviewHow do you design when you have a user-base of millions? Chris and Carla speak to Brendan Kearns about Product Design at Google, Twitter and his work with startups.2018-12-1037 min
Design Untangled | A UX & design podcast in plain EnglishDU029 – Designing the Stock Market – James Storer Freetrade InterviewWe get to grips with the Stock market with James Storer – Head of Design at Freetrade.Freetrade is a new London-based startup aiming to disrupt the stock market old guard and make investing affordable and understandable to the masses.We talk about scaling, product approach, designing inclusively and the problem with the title ‘Junior Designer’.2018-11-2634 min
Design Untangled | A UX & design podcast in plain EnglishDU028 – Diversity and the Future of Design – Dan Harvey InterviewWe speak to Dan Harvey from The Dots about the challenges facing our design community now and in the future.Brexit, diversity, the glass ceiling – what does it all mean for us as designers?You can also join Chris and Carla on a nice walk around London.2018-11-1239 min
Design Untangled | A UX & design podcast in plain English[Bonus Episode] – DU 1st BirthdayIt’s our birthday and we’ll cry if we want to.Over the past year we have pumped out 27 episodes, covered topics from UX portfolios to Jobs to be done, interviewed some amazing Designers and Researchers and had a whole lot of fun doing it.In fact, we’ve had so much fun we’re willing to give away a free Design Untangled t-shirt!Listen for more details on how to enter.2018-10-1708 min
Design Untangled | A UX & design podcast in plain EnglishDU027 – GDPR and ePrivacy – Interview with Kate CrowleyCarla speaks to Kate Crowley – Agency Head of Google Marketing Platform about GDPR, ePrivacy and the impact this legislation has on companies and designers.2018-10-1534 min
Design Untangled | A UX & design podcast in plain EnglishDU026 – Monzo – Interview with Zander BradeChris and Carla speak to Zander Brade – Product Designer at Monzo Bank.Monzo is a startup challenger bank here in the UK offering a mainly app based service and has been built from the ground up. They are known for their transparency, innovative features and mission to make banking better.You can also check out Chris’ interview with Zander from a year ago over on The UX Review.2018-10-0140 min
Design Untangled | A UX & design podcast in plain EnglishDU025 – UI vs UX? Liam Harberd InterviewCarla talks to Liam Harberd, Design Director at Deloitte Digital (4D’s) about visual design, how it interacts with UX and as usual what all the different job titles mean.They also talked about UI vs UX without mentioning that stupid tomato ketchup graphic.Chris also gets mentioned extensively.Fun fact: Liam designed the Design Untangled logo!2018-09-1731 min
Design Untangled | A UX & design podcast in plain EnglishDU024 – Experience Strategy – Calum Forsyth InterviewCarla chats to Calum Forsyth about experience strategy.What is experience strategy? How does it differ to UX Design? How do you set KPIs for experience?Why are there so many trains and who is texting?2018-09-0332 min
Design Untangled | A UX & design podcast in plain EnglishDU023 – What is a Product Manager – Interview with Josh HarrisChris speaks to Josh Harris, Product Manager at Dog Buddy. We chat about the difference between a Product Owner and a Product Manager, what they do, who they talk to and why they are important in the project delivery process. We also talk about drills for the second time in two episodes.2018-08-2029 min
Design Untangled | A UX & design podcast in plain EnglishDU022 – Jobs To Be Done – Liz Kessick InterviewWhat is a job to be done? How is it different to a user need? What size hole do you want?Chris speaks to Liz Kessick, Senior Researcher about how you can use Jobs to be done as part of your UX toolkit.2018-08-0515 min
Design Untangled | A UX & design podcast in plain EnglishDU021 – Slack Questions SpecialAs Chris and Carla didn’t prepare properly for this episode we are going to go through and answer some of your questions from the uxmentor.me Slack channel and call it a special. It’s also a day late – enjoy!2018-07-2418 min
Design Untangled | A UX & design podcast in plain EnglishDU020 – User Research AnalysisWhat is the mysterious process between doing user research and then doing something with it? Hint – it’s called user research analysis.Carla, Chris and special guest Christina Li talk about note-taking, affinity mapping and sh*t sandwiches.2018-07-0929 min
Design Untangled | A UX & design podcast in plain EnglishDU019 – User NeedsUsers have needs. They are the foundation of everything you do as a UX Designer and should be taken seriously.But how do you uncover user needs and what do you do with them once you’ve found them?What do you do when the business poops on them?2018-06-2527 min
Design Untangled | A UX & design podcast in plain EnglishDU018 – How to interview users and stakeholdersNo we aren’t talking about job interviews this time, we are talking about how to extract juicy insights out of your users and stakeholders.We have tips for interviewing when using different research methodologies, how to deal with different personalities in your research sessions and finding out why Carla looks like a bear.2018-06-1127 min
Design Untangled | A UX & design podcast in plain EnglishDU017 – Prototype or Protohype?Prototyping is the process you go through to get the design in front of real users.Paper prototyping, Axure mockups, Invision, Sketch – there are a hundred ways to get an output you can use in user research. But which is best and what should you use when? There’s only one way to find out..2018-05-2826 min
Design Untangled | A UX & design podcast in plain EnglishDU016 – UX PortfoliosUX portfolios are how you sell yourself to potential employers.But what goes into a portfolio? How much UX work should you show? What format should a UX portfolio be in?Chris and Carla pass on some tips from both sides of the fence as hirers and candidates which should help you craft a winning story and land that dream UX job.2018-05-1428 min
Design Untangled | A UX & design podcast in plain EnglishDU015 – Guerrilla User TestingGuerilla user testing is the art of approaching complete strangers and getting them to test your designs out in the real world.It can be scary, but with the right preparation, it doesn’t have to be a shot in the dark at getting the insight you need.Chris and Carla pass on their hard won tips from the field.2018-04-3026 min
Design Untangled | A UX & design podcast in plain EnglishDU014 – UX Job InterviewsAt some point before getting a UX job you usually have to have a job interview.The format of UX job interviews can vary a lot. Some contain design challenges, most will want to explore your design thinking and process and some just involve having a coffee.Chris and Carla talk through some of their experiences from being both interviewers and candidates and pass on some tips to help you prepare.2018-04-1626 min
Design Untangled | A UX & design podcast in plain EnglishDU013 – Design WorkshopsWhat is a design workshop? Who should be in it? How do you tell people to be quiet without making them hate you? How do you achieve the right outcomes?The answer to these questions and many more in unlucky (and slightly late) episode 13 of Design Untangled.2018-04-0432 min
Design Untangled | A UX & design podcast in plain EnglishDU012 – Content Strategy – Emma Hoddinot InterviewWe’ve talked about content first, now it’s time to talk about content strategy.Carla once again channels her inner Jeremy Paxman to talk to Emma Hoddinot who is Associate Content Strategy Director at SapientRazorfish.2018-03-1933 min
Design Untangled | A UX & design podcast in plain EnglishDU011 – Design Principles – Kieron Leppard InterviewCarla takes to the streets to talk to Kieron Leppard, Group Creative Director at Huge about the do’s and do nots of Design Principles.You will learn about: What makes a good design principle What makes a bad design principle How you use design principles in your organisation2018-03-0526 min
Design Untangled | A UX & design podcast in plain EnglishDU010 – When Agile Goes WrongAgile isn’t always the best solution.Chris and Carla talk about when Agile isn’t the best way to build great products and what you can do instead.This is a follow up to our previous episode where Chris interviewed Clive Trounson, an Agile coach.We recommend you check that out if you haven’t already.2018-02-1922 min
Design Untangled | A UX & design podcast in plain EnglishDU009 – Agile – Clive Trounson InterviewIn this episode Chris chats to Clive Trounson – Agile coach extraordinaire – about Agile, Scrum, retrospectives and other process jargon in yet another freezing cold location in central London.2018-02-0527 min
Design Untangled | A UX & design podcast in plain EnglishDU008 – The Grand Design of InformationInformation Architecture means different things to different people. Chris and Carla attempt to untangle this confusing term whilst freezing their buttocks in Liverpool Street station.2018-01-2218 min
Design Untangled | A UX & design podcast in plain EnglishDU007 – Content first, guyFresh faced from new years eve Chris and Carla tackle the often overlooked subject of content and functional copy in UX design.We also choose our favourite North Korean hairstyle.2018-01-0824 min
Design Untangled | A UX & design podcast in plain EnglishDU006 – UXmas Mulled Wine SpecialIn this Christmas special Chris and Carla play the UX drinking game (uxdrinkinggame.com), exchange shitty presents and talk about Carla’s replacement.Music creditsOh, Christmas Tree Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 3.0 Licensehttp://creativecommons.org/licenses/by/3.0/We Wish you a Merry Christmas Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 3.0 Licensehttp://creativecommons.org/licenses/by/3.0/2017-12-2522 min
Design Untangled | A UX & design podcast in plain EnglishDU005 – Lean UX research – Christina Li InterviewChris chats with Christina Li (Melon Experience Design) about doing lean UX research that delivers results.We also cover how to bring research back to your team, recruit participants and how to point microphones the right way.Show notesUser research – The beginner’s guide2017-12-1122 min
Design Untangled | A UX & design podcast in plain EnglishDU004 – Wireframe or wirelame?Are wireframes redundant in the new Agile way of delivering projects or do they just need to change?Chris and Carla explore the changing way these traditional UX deliverables can help or hinder our projects.Show notes The beginner’s guide to wireframes Content strategy for wireframes2017-11-2725 min
Design Untangled | A UX & design podcast in plain EnglishDU003 – Persona or Perso-nah?Personas are one of the more controversial tools in the UX design toolkit. Chris and Carla take a look at the common issues with them, when they can be useful and why you should never print them out larger than you are.2017-11-1327 min
Design Untangled | A UX & design podcast in plain EnglishDU002 – User centered human service design thinkingService design, systems thinking, user centered design, human centered design…what does it all mean? Chris and Carla untangle these terms and talk about how great the intro music is.Also Carla recorded this from a cupboard.2017-10-3020 min
Design Untangled | A UX & design podcast in plain EnglishDU001 – Untangling DesignIn this first episode, Chris and Carla give a quick overview of why it can be hard to get started in UX.They talk about some common UX portfolio problems and why personas can drive you to play the ukulele.2017-10-1322 min