Shows
The Art and Science of Difficult ConversationsCompilation: Politics, Money, and Marriage NOTES:
One more week of rest! In this week's compilation, we re-visit episodes on how to talk about politics, money issues, and marriage issues.
Season 3 starts next week!
Contact us:Email – tas.difficultconversations@gmail.comChris – www.linkedin.com/in/chriswonglmhcLucie – www.linkedin.com/in/lucietesarova 2025-07-292h 57
The Art and Science of Difficult ConversationsCompilation: Feedback Strategies that ACTUALLY workSHOW NOTES:
More rest month! In this week’s compilation episode, feedback is on the menu – specifically, how do you give feedback that sticks? Chris and Lucie discuss five key elements that contribute to successful feedback and demonstrate how it could play out when an underperforming employee asks for a promotion they don’t qualify for.
Takeaways
Effective feedback requires a structured approach.
Understanding employee motivations is crucial for feedback.
Specificity in feedback helps eliminate misunderstandings.
Coaching should accompany feedback for better outcomes.
Accountability structures are essential for follow-up.
Feedback should be seen as a supportive t...2025-07-221h 22
The Art and Science of Difficult ConversationsBrave conversations that could save a life (Compilation Episode)Trigger Warning: Suicide, Sexual AbuseIf you or someone you love is struggling with suicidal thoughts, please reach out for help:USA: 988 Suicide & Crisis Lifeline – call or text 988Canada: Call 1-1-833-456-4566 toll-free, anytime – or text 45645 between 4 pm and midnight EST.International Support info https://www.iasp.info/suicidalthoughts/
In this compilation episode, we are talking about a very difficult topic for many - suicide. Often, we avoid talking about it with someone else because of shame, or when someone mentions suicidal thoughts, we might want to cheer them up or chan...2025-07-151h 43
The Art and Science of Difficult ConversationsC2: Leading Through Change: Real Conversations About Resistance, Layoffs, and Emotional Intelligence“The greatest danger in times of turbulence is not the turbulence itself, but to act with yesterday's logic.” – Peter Drucker
Welcome to this special compilation episode of The Art & Science of Difficult Conversations, where we explore the emotional, strategic, and human side of leading through change.
This episode brings together powerful insights from five episodes across Season 2 to support you in navigating difficult transitions—whether you’re leading others through uncertainty or trying to find steady ground yourself.
You’ll hear from leaders, coaches, and professionals on:
Transitioning from military to civilian lea...2025-07-0853 min
The Art and Science of Difficult ConversationsCompilation Episode - The Art of Setting BoundariesCan you believe we are at the end of Season 2 of the Art & Science of the Difficult Conversations Podcast?
What a journey it has been! We have had many amazing guests and episodes on different difficult topics to talk about, both in our personal and professional lives.
Today we focused on sharing the highlights from 6 different episodes, that had something in common - they all touched on how to set boundaries, and what to do in these situations when some spoken or unspoken boundary has been crossed.
This compilation includes:
Episode 1: How...2025-07-0158 min
The Art and Science of Difficult ConversationsWhere do things stand after 2 years?Summary:
In this episode, Chris and Lucie do their annual round up and reflect on season 2 of their podcast. They discuss listener engagement, popular episodes, and personal insights gained from their conversations. Chris and Lucie also talk about how the guests have consistently highlighted the importance of difficult conversations in leadership and the impact of emotional intelligence. Towards the end, they share what to expect in season 3!
Takeaways:
- The podcast has seen significant growth in listeners and downloads, more than they expected.
- Emotional intelligence is a popular topic among listeners
...2025-06-2427 min
The Art and Science of Difficult ConversationsThe Hard Conversations Business Owners NEED to be havingWhat are the hard conversations business owners are avoiding?
This week, Chris and Lucie interview Nicky Billou, a bestselling author and entrepreneur, to talk about the hard conversations most business owners aren’t having – and what happens when they don’t. Nicky shares his passion for entrepreneurship and shares a story of a business partnership that didn’t work out and how it resulted in the loss of a friendship. He also shares about running a business with a romantic partner and a new way to thinking about sales. This week, we cover:
Difficult conversations can lead to bette...2025-06-1747 min
The Art and Science of Difficult ConversationsNavigating Conflict: Healthy Communication Strategies for CouplesIn this week’s episode, Chris flies solo without Lucie and interviews Heather Garbutt to discuss the intricacies of difficult conversations in relationships. They explore the importance of trust, commitment, and self-awareness, as well as the skills necessary for effective communication. The conversation delves into recognizing red flags, understanding triggers, and the significance of intentional discussions to navigate conflicts. Heather shares:
Communication is key to fostering deeper connections
What it means to be mutually intentional in relationships
How to better identify and understand your triggers
A simple date night template can help maintain connection and address issues
Who is...2025-06-1034 min
The Art and Science of Difficult ConversationsWhy is talking about sex so uncomfortable? (with Jannine MacKinnon)In this episode, Chris and Lucie talk with Jannine MacKinnon, a certified sex, love, and relationship coach, to explore the complexities of difficult conversations surrounding sex. They talk about the societal taboos that hinder open communication about sex and the challenges faced in long-term relationships. Jannine’s approach emphasizes the importance of creating safe spaces for dialogue, understanding the impact of pornography, and fostering self-love and body positivity. She also provides practical advice for parents on discussing sexuality with their children and highlights the significance of connection over solely physical pleasure. We cover:
Sex is a taboo topic that n...2025-06-0343 min
The Art and Science of Difficult Conversations42: Application is power. Not knowledge any more.How much "knowledge" and information do you daily consume, but don't apply?
Join us for a reflection & celebration episode, where Chris and Lucie reflect on their clients' powerful wins and real-world transformations made possible by having one honest, courageous conversation. From ethical layoffs to overcoming perfectionism and burnout, this episode offers insight into how small shifts in communication and mindset can create big ripple effects in leadership and life.
What You'll Hear:
How a nonprofit saved multiple jobs after applying lessons from Episode 37 on compassionate layoffs
Why clarity is a leadership s...2025-05-2719 min
The Art and Science of Difficult ConversationsHelping Veterans with PTSD: Understanding Their Unique Challenges (with Ryan Casavant)What does it really take to transition from military life back into the civilian world—and how do you talk about the trauma that comes with it?
And equally important – how do you talk with a veteran about their experiences?
This week, Chris and Lucie sit down with Ryan Casavant, a Marine Corps veteran who now works with Home Base, a program dedicated to helping veterans heal from PTSD and trauma-related challenges. In this deep and powerful conversation, we explore:
How military service shapes identity
The emotional toll of transitioning to civilian life
Why open conv...2025-05-201h 10
The Art and Science of Difficult ConversationsKnock. Smile. Connect. — Lessons from Sales and Life with Jamaal MullingsOur podcast conversations are not scripted; we go with the flow. And in this episode, even though we started about managing a large group of people, and how to keep people accountable, we transitioned into another big topic in difficult conversations that many people struggle with or have a bad feeling about - sales.
Whether you're leading a team, building your own business, or just trying to get your ideas heard, you are dealing with sales, rejection and possible conflict. Join us today, with Jamaal Mullings, to get inspired, re-motivated to persevere and take that next step...2025-05-1357 min
The Art and Science of Difficult ConversationsNavigating Modern Dating: Insights from an Expert (Whitney Kobrin)- In this episode, Chris Wong and Lucie Tesarova interview Whitney Kobrin, a dating and relationship expert, to explore the evolution of dating, the impact of COVID on relationships, and the importance of communication and boundaries in modern dating. Whitney shares her personal journey from loss to becoming a coach, emphasizing the need for hard conversations and self-awareness in relationships. The discussion covers practical advice for dating, including setting intentions, navigating first dates, and the significance of emotional regulation and self-soothing. Whitney also highlights the importance of understanding one's own needs and boundaries to foster healthy relationships.
...2025-05-0654 min
The Art and Science of Difficult ConversationsIs HR your friend or ... your enemy? With Amy PagettHow do you see HR? Is it your friend in the business or your enemy?
Join us for a conversation with Amy Pagett on navigating difficult conversations in HR. We explore the role of HR in the organization, the concept of authenticity in the workplace, generational communication challenges, and the importance of thoughtful hiring practices. Amy shares her insights on navigating difficult conversations, the role of HR as advocates for both employees and the business, and the need for HR professionals to understand the business landscape to effectively contribute to organizational success.
Takeaways...2025-04-2946 min
The Art and Science of Difficult ConversationsPreventing Suicide: How to Help Someone in Crisis (with Kacy Maitland)Summary:
Trigger Warning: Suicide
How do you actually talk to someone who’s feeling suicidal? This week, Lucie and Chris talk to Kacy Maitland, Chief Clinical Officer at Samaritan’s, a suicide prevention nonprofit to explore the do’s and don’ts of this important conversations. Kacy discusses the stigma surrounding suicide, the necessity of early conversations, and innovative ways to maintain connections with friends to foster emotional support. She also walks us through how to navigate difficult emotions, recognize signs of distress, and the importance of asking direct questions about suicidal thoughts.
Key takeawa...2025-04-2251 min
The Art and Science of Difficult ConversationsHealing Journey: Finding Support after Suicide and Trauma (with Paula)Summary
Trigger Warning: Suicide, Sexual Abuse
If you want someone to talk to, you can always call or text 988
This week, Lucie and Chris get personal and dive into the complexity of discussing suicide, personal experiences with loss, and the importance of open dialogue around mental health. They interview Paula Correia, who shares her story of grief and healing, emphasizing the need for support systems and aftercare for those affected by suicide. She talks about her journey of navigating trauma, healing, and the importance of forgiveness and faith in recovery. They discuss the c...2025-04-1547 min
The Art and Science of Difficult ConversationsThe Courage to Communicate: Insights from Tina EnglischAre you afraid to make the wrong decision or to say the wrong thing and you end up not changing and procrastinating? Are doubts holding you back from living the life you want to live?
What is one action that you have procrastinating on because of fear or doubts, that you know taking the action would make your life better?Join us for the conversation with Tina Englisch, get inspired, empowered and energized to take action with courage. Or share with anyone who needs an extra inspiration today!
Tina Englisch started her career in sports...2025-04-0848 min
The Art and Science of Difficult ConversationsHow to empower others to be accountable and take ownershipDo you get frustrated when your team members don't seem to take ownership of their work and the results that they should be producing? You are not alone. Many leaders are in this position, asking themselves: "How do I keep my team members accountable? How do I motivate them to take ownership of their part of the work?"
Chris Wong specializes in helping leaders deal with these types of situations. Tune in to hear some of the key tips and strategies for navigating these leadership challenges.
Resources & Next Steps:
🔗 Connect with Chris Wong at...2025-04-0128 min
The Art and Science of Difficult ConversationsOn Leadership with Dr. Tenia DavisJoin us today for a conversation with Dr. Tenia Davis about leadership, the misconceptions around servant leadership, and how to lead in a way that delivers results and supports the well-being of the employees.
About Dr. Tenia Davis: Tenia Davis is a Human Resources and Recruitment expert with extensive experience serving in executive positions at large, high-caliber companies such as HBR Consulting (HBR), Raise, iManage, Johnson Publishing Company, and HARPO Productions (The Oprah Winfrey Show). Tenia has deep expertise in operational excellence, having successfully coordinated complex practices, standards, and regulations not only for talent acquisition and...2025-03-2551 min
The Art and Science of Difficult ConversationsOn building trust, relationships and asking for money - with Rick PeckOn building trust, relationships, and asking for money - with Rick Peck
How do you build trust and relationships with people and how do you have the difficult conversations about money?
Join us for another episode of the Art and Science of Difficult Conversations Podcast, were we have as a special guest Rick Peck, also known as "The Philanthropy Guy - an expert on providing consulting and educational services related to philanthropy and charitable giving.
Contact Rick:
https://www.thephilanthropyguy.com/
LinkedIn https://www.linkedin.com/in/richard-peck/
Podcast https://podcasts.apple.com/us...2025-03-1835 min
The Art and Science of Difficult ConversationsNavigating Respect & Communication Across Generations & CulturesEpisode Title: Navigating Respect & Communication Across Generations
🎙️ Hosts:
Chris Wong – Owner of Leadership Potential, helping nonprofit and mission-driven leaders navigate difficult transitions.
Lucie Tesarova – Founder of MindFittery, a mental fitness gym for leaders, their teams, and families.
Episode Summary:
In this episode, we dive into one of the most complex and often misunderstood workplace challenges: how respect and communication styles differ across generations. With five generations in the workforce, leaders and employees alike struggle to navigate evolving expectations around formality, hierarchy, and collaboration.
Lucie shares her experiences coaching leaders across cultures and indus...2025-03-1119 min
The Art and Science of Difficult ConversationsHow Emotional Intelligence can transform your Leadership (with Dr. Rick Fearnbaugh)Can a military veteran learn how to be a more emotionally intelligent leader?Rick Fearnbaugh is proof that it’s possible.Coming from a world of Marine Corps leadership, he joins Lucie and Chris this week to share about his journey into the world of civilian leadership and how he needed to soften his approach. And this isn’t just something military veterans encounter – anybody coming from a blue collar environment or any culture that prioritizes work over relationships can relate to that transition. In this episode, Rick shares:- The big diff...2025-03-0451 min
The Art and Science of Difficult ConversationsHow leaders can cultivate psychological safetySummary: Is psychological safety still a thing?
YES, absolutely!
But talking about it doesn’t make it any easier to get right. Culture and safety are hard to cultivate, requiring ongoing support.
In this week’s episode, Lucie and Chris interview Kelly Meerbott, a renowned expert on psychological safety on what companies and leaders are getting wrong about it and how they can get better. This week, we cover:
How and why it’s important to be Honest, Transparent, and Truthful
What is psychological safety
How leaders can assess the level of psych...2025-02-2545 min
The Art and Science of Difficult ConversationsHow to Communicate Layoffs Compassionately and Ethically (Summer Miller)Is it possible to conduct layoffs in a way that’s respectful and compassionate?
According to Summer, there definitely is.
In this week’s episode, Lucie and Chris interview Summer Miller, an HR consultant who’s focused on helping business navigate people-centered change. Through both her own personal experience and her work, she helps us understand:
- Why the layoff conversations often seems too scripted and impersonal
- How to manage risk while still being human
- The importance of transparency and treating employees like grown ups
- How to think about suppor...2025-02-1859 min
The Art and Science of Difficult ConversationsHow to confidently set boundaries (with Becky Upchurch)Why are boundaries so hard to set?
Even better question – why are boundaries so hard to keep?
On this week’s episode, Lucie and Chris welcome Becky Upchurch, a mindset coach to talk through the ins and outs of setting and keeping healthy boundaries. Whether its with friends, family, or coworkers, there’s a lot we get wrong about caring about our own emotional and physical limits.
Key Takeaways:
Boundaries are about our own limits, barriers are for other people – whom we can’t control
Setting boundaries is a muscle, start small a...2025-02-1153 min
The Art and Science of Difficult ConversationsHow to talk to your partner about their unhealthy eatingEver wanted your partner to change? Maybe they have an unhealthy habit that makes you worried about their wellbeing?
If so, join us for this episode of the Art & Science of Difficult Conversations Podcast. Today we explore how to address this sensitive situation with your partner.
Let us know what you think! What resonates with you? What doesn't? Let us know!
Contact Chris and LucieCheck out the Mastering Difficult Conversations Course https://leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to
Email – tas.difficultconversations@gmail.comChris – www.linkedin.com/in/chriswonglmhcLu...2025-02-0425 min
The Art and Science of Difficult ConversationsConnect and Lead More Effectively with Randy WheelerJoin us today for a conversation with Randy Wheeler, where we discuss how understanding different personality and working styles can help us not only communicate better but also lead others more effectively.
About Randy:
Randy Wheeler, owner of Wheeler Coaching, helps individuals and teams develop their leadership, improve communication, and strengthen their teams. He has a Masters in Organizational Leadership, is a Maxwell Leadership Certified DISC Consultant, and a certified Working Genius Facilitator. He uses this knowledge in combination with the resources he has access to as an Executive Program Leader with Maxwell Leadership to help indiv...2025-01-2848 min
The Art and Science of Difficult ConversationsHow to find the courage to talk about family trauma - Interview with Keeper Catran-WhitneySUMMARY:
**Trigger Warning: Discussion of trauma, sexual abuse**
What happens when you learn a family member has been experiencing sexual abuse? What do you do if there’s no one to talk to about it? On this week’s podcast, Lucie and Chris welcome Keeper Catran-Whitney, child sexual abuse activist who, in 1977, learned that his stepfather had been sexually abusing his four sisters for years. After forty-five years of living with this guilt and shame, he eventually began healing by finding the courage to talk about trauma and heal his wounds and relationship with his sisters...2025-01-211h 07
The Art and Science of Difficult ConversationsHow to handle a peer stealing credit for your workHave you ever dealt with a situation when you worked really hard and came up with a great idea, only to find out your peer presented the same idea as theirs during the next team meeting? How do you respond in a professional way that doesn't destroy the relationship and brings the credit back to you?
If you want to know what to do and what not to do in similar tricky situations, join us and listen to this week's episode!
Subscribe & Review: If you enjoy this episode, leave a review and share your insights!...2025-01-1436 min
The Art and Science of Difficult ConversationsGiving feedback, asking for a raise, dealing with someone defensive or upset (Episode 23)Join us for this last mid-season compilation episode! You will hear three segments today:
Five elements of giving effective feedback
How to ask for a raise
How to deal with someone who gets defensive, angry or emotional.
Let us know what you think!
Subscribe & Review:If you enjoy this episode, leave a review and share your insights!
Check out the Mastering Difficult Conversations Course https://leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to
Instagram - http://www.instagram.com/tas.difficultconvos
Email – tas.difficultconversations@gmail.com
Chris – www.linkedin.com/in/chri...2025-01-071h 41
The Art and Science of Difficult ConversationsCompilation Episode 22: interviews with 3 experts on communication and bonus challenge questionIn this compilation episode, we picked 3 experts to share with you and a bonus mini-communication challenge question that you can ask yourself and your loved one, for deeper and more meaningful communication and connection with self and others.
Tune in today to listen to:
- What is this week's mini-communication challenge question?
- Interview with Grace Gavin about 6 practices you can implement to improve both your personal and professional communication and relationships
- Interview with high-performance expert Purdeep Sangha to discuss the critical link between communication, well-being, and achieving a fulfilling life2024-12-312h 46
The Art and Science of Difficult ConversationsEpisode 21 - Compilation Episode - Difficult Conversations with FamilyHolidays are the special time of the year when we get together with our loved ones to celebrate. Yet sometimes, holidays may be a time of increased stress with those loved ones!
Maybe you and your partner have different ideas about where to spend the holidays this or next year, or your parent keeps talking badly about your spouse. Or, you have some difficult past with your family members that is still troubling you.
How do you steer these possible conflict situations to conversations that bring you closer together, and deepen your love and understanding...2024-12-242h 25
The Art and Science of Difficult ConversationsEpisode 20 - Compilation Episode - Difficult Conversations At WorkHow do you deal with tough communication situations at work? Be it when someone keeps interrupting you when you speak, when your team member keeps going off on a tangent or when you as a leader need to implement a change, but your team members keep resisting and pushing against it?
Do you want more peace of mind and clarity in navigating these situations?
Join us for this special compilation episode of The Art & Science of Difficult Conversations where we feature these three scenarios and offer you some key strategies to handle them.
Subs...2024-12-172h 26
The Art and Science of Difficult Conversations5 Steps to Giving Effective FeedbackIn this episode of The Art and Science of Difficult Conversations, hosts Chris Wong and Lucie Tesarova dive deep into the art of delivering feedback that gets results. Whether you're a leader, manager, or HR professional, mastering feedback can elevate your team's performance and trust.
🎙️ What You'll Learn:
The 5 essential elements of effective feedback
How to balance honesty with empathy
Common feedback mistakes and how to avoid them
Why Listen?Communication is key to leadership. This episode equips you with practical strategies to navigate feedback conversations with confidence and impact.
Subscribe & Review:If...2024-12-1039 min
The Art and Science of Difficult ConversationsHow to Be Present, Communicate, and Thrive in the Digital AgeHave you been struggling to feel fulfilled in life?
In this week’s episode, Chris and Lucie welcome high-performance expert Purdeep Sangha to discuss the critical link between communication, well-being, and achieving a fulfilling life. Drawing on his unique background and experience, Purdeep explores the challenges individuals and organizations face in today’s digital age, particularly in maintaining energy levels, focus, and meaningful connections.
Key Takeaways:
The impact of cultural backgrounds on communication
The importance of self-awareness in effective communication
How to communicate authentically
The challenges of communication in the digital age
How to overcome t...2024-12-031h 04
The Art and Science of Difficult ConversationsHow to Handle Underperformers Asking for PromotionsEver faced the tricky scenario of an underperforming team member asking for a promotion? In this episode of The Art and Science of Difficult Conversations, we dive into this complex workplace challenge. Join Chris and Lucie as we explore why underperformers might feel they deserve a promotion, the motivations behind their requests, and how to navigate these conversations effectively as a leader. With real-world examples, practical advice, and even a role-play demonstration, we’ll give you the tools to handle these situations while fostering growth and maintaining team morale.
Whether you're a manager facing this dilemma or an...2024-11-2648 min
The Art and Science of Difficult ConversationsMastering the Art of Open and Honest Communication - Interview with Grace GavinAre you being the “real you” in conversations?
Not many people would disagree that productive conversations mean both sides being open and honest.
Easier said than done.
How do you create an environment where the other person feels safe enough to be open and honest? More importantly, how do you be honest too?
In this episode, Chris and Lucie interview Grace Gavin, a communication expert who emphasizes the importance of honesty and openness in creating strong connections. Grace shares her personal journey of learning to communicate more effectively and introduces her six...2024-11-1958 min
The Art and Science of Difficult ConversationsHow to deal with a high performer who got promoted and is now slackingWhat To Do When a High Performer Slacks After a Promotion?
Today’s episode is a deep dive into the complexities of leadership. Chris and Lucie tackle a challenging scenario where a top performer begins to drop the ball after a recent promotion. They discuss ways to understand underlying issues—whether insecurity, new role challenges, or overconfidence—and provide practical guidance for supporting employees while upholding performance standards.
Topics Discussed:
Identifying causes behind declining performance
Coaching strategies for new role adaptation
Balancing support with accountability
Roleplay: Manager-employee discussion
Any other ideas, what has worked...2024-11-1244 min
The Art and Science of Difficult ConversationsFamily Conversations That Can Change Your Life - Interview with Becky EllisWhether you’re interested in understanding family dynamics, navigating generational trauma, or fostering connection through meaningful conversations, this episode offers powerful insights and practical takeaways.
Today’s special guest is Becky Ellis, author of her debut memoir, Little Avalanches. In our conversation, Becky shares how tough yet healing discussions with her father, a WWII veteran, transformed her life. We explore what made these conversations both challenging and healing, and how empathy emerged through deeper understanding. Join us as we dive into themes of vulnerability, authenticity, courage, and the healing impact that difficult conversations can have.
Abou...2024-11-0549 min
The Art and Science of Difficult ConversationsNavigating Holiday Decisions: Whose Family Do We Spend It With? #difficultconversationsNavigating Holiday Decisions: Whose Family Do We Spend It With?
In today’s episode, Chris and Lucie dive into a common holiday dilemma many couples face: deciding whose family to spend holidays with. They explore the complexities of family dynamics, travel, and emotions, offering strategies for managing these conversations without compromising relationships. They roleplay a discussion between a married couple working through holiday plans, highlighting how empathy, emotional intelligence, and creative problem-solving can lead to more harmonious decisions.
Key Takeaways:
Setting feeling-based goals for the holidays
Balancing competing family dynamics and expectations
Navigating family gui...2024-10-2944 min
The Art and Science of Difficult ConversationsIs there a such thing as too much communication?We love communication here at the Art and Science of Difficult Conversations. In fact, that’s our tagline, “Communicate better, live better”. But in the pursuit of more open and transparent communication, does the pendulum swing too far in the opposite direction? Are there times when we don’t need to communicate about a topic?
That’s our focus today, when we have a lively dialogue with Ahad just about that topic, are there times we should hold off on communicating?
Ahad is originally from Pakistan and currently lives in the Netherlands as a data consultant worki...2024-10-2254 min
The Art and Science of Difficult ConversationsManaging High Performers Who Struggle with Team Dynamics: A High-Stakes ConversationIn this episode, we discuss how to handle situations where a high-performing employee or leader is creating interpersonal challenges in the workplace. Whether you're a manager, team member, or leader, dealing with someone who excels technically but struggles with people skills can be tricky. We explore the risks of not addressing the issue, strategies for providing constructive feedback, and how to prepare for these tough conversations. Plus, we roleplay a common scenario to demonstrate key techniques. Join us for practical tips and insights on managing difficult workplace dynamics.
Key Topics:
Why interpersonal conflict matters even with...2024-10-1552 min
The Art and Science of Difficult ConversationsHelping Husbands Get Through Marital Issues - Interview with Randy PryorWhat can you say if your wife wants a separation? Or a divorce?
If you’re like most men, you’ll feel blindsided and/or you’ll immediately try to figure out how to solve this problem. Unfortunately, that’s actually not the right way to approach it at all.
In this week’s episode, Lucie and Chris talk with Randy, an experienced relationship coach focused on helping separated husbands reconnect with their wives. His faith-based methods center around growing closer to Christ and becoming the best version of ourselves, which provides the greatest chance of reconcilin...2024-10-0855 min
The Art and Science of Difficult ConversationsHow to deal with interruptionsIn this episode, Chris and Lucie discuss what to do when someone keeps interrupting you while you speak, or, when you are the one who keeps interrupting others and want to stop :)
Key Takeaways:
Reasons for Interrupting:
Having lots of ideas and wanting to share them.
Reacting emotionally (anger, upset) and wanting to defend yourself.
Feeling a need to show expertise or control the conversation.
How to Stop Interrupting Yourself:
Self-awareness: Notice how often you interrupt.
Note-taking: Jot down ideas as the other person speaks to come back to later.
Calming Techniques...2024-10-0141 min
The Art and Science of Difficult ConversationsS2E8 How to talk about politics at workNavigating Political Conversations at Work
Politics can seem super divisive. And really, how do we talk about it in the workplace?
In this episode, We talk with Chris, a diversity, inclusion, and belonging expert at Navy Federal Credit Union about the challenges of navigating political conversations in the workplace, particularly during a charged election season.
Here are some key takeaways from the episode:
Should we talk about politics at work?
Prioritize Relationships Over Winning
Seek Consent and Be Mindful of Boundaries
Practice Self-Awareness and Disengagement
Focus on Shared Values and Common Ground
Lead w...2024-09-241h 28
The Art and Science of Difficult ConversationsS2E7 How to deal with a parent that bad-mouths your partnerSetting boundaries with our family members might be the most difficult thing for many of us, yet not doing so might be very detrimental to our well-being and other relationships.
Imagine that your parent cannot stand your spouse and is very vocal about it. What do you do in that situation? How do you address it?
Tune in today's episode and see what from we share resonates with you.
Have you faced that situation in your family? How did you address it? What worked for you, what didn't? Let us know! Let's learn t...2024-09-1750 min
The Art and Science of Difficult ConversationsS2/E06: How to trust our instinct - Interview with Emily AaronsSometimes, the hardest conversations we need are with ourselves.
Mainly, how do we find confidence in what we’re doing, even in the face of adversity? And more so, how do we build supports around us that inspire and move us, rather than pull us down?
Today, we interview Emily Aarons, a leading educator to spiritual entrepreneurs, renowned energy healer, and business coach. She shares about her journey and struggles in building a business and the often-difficult conversations that are needed internally to grow and learn.
We talk about:
- What it’s like to cre...2024-09-1044 min
The Art and Science of Difficult Conversations05 How to Deal with Employees Resisting ChangeIn this episode of "The Art and Science of Difficult Conversations," hosts Chris Wong and Lucie Tesarova dive deep into the complex issue of managing resistance to change, especially when it comes to implementing new technologies in the workplace.
Resistance to change is a common challenge in organizations of all sizes. Whether it’s introducing new software, processes, or policies, getting everyone on board can be tough. Chris and Lucie discuss why employees might resist changes, especially technological ones, and explore the underlying psychological factors contributing to this pushback.
Through an engaging conversation, Chris and Lu...2024-09-0352 min
The Art and Science of Difficult Conversations04: How to talk about Money and DeathSummary:
You know what’s hard? Talking about money with your partner or family.
You know what’s even harder?
Talking about money and estate planning and death.
With over two decades in the financial services realm, Christopher Hensley's journey has been driven by a singular passion: helping individuals navigate the intricate paths of finance to achieve their life aspirations. His dedication isn't just rooted in numbers and strategies; it's about making genuine connections and empowering people with the knowledge they need for a secure future.
Today, Christopher joins us to sh...2024-08-2739 min
The Art and Science of Difficult Conversations03: How to Deal with People Who Go Off on Tangents - strategy and roleplayIn this episode of "The Art and Science of Difficult Conversations," Chris and Lucie tackle a common challenge in both professional and personal settings: dealing with tangents during difficult conversations. They explore strategies for keeping conversations on track, maintaining focus, and setting boundaries without dismissing the other person's perspective.
Key Takeaways:
1. Preparation is Key: Start by understanding the goal of the conversation. Preparation helps in staying on track, especially when the other person goes off-topic.
2. Empathy with Boundaries: Acknowledge the other person's feelings and situation, but gently steer the conversation back to the...2024-08-2052 min
The Art and Science of Difficult Conversations02: Finding the courage to speak up in high stakes meetingsTitle: Finding the courage to speak up in high stakes meetings
Summary:
Conflict in high stakes meetings is inevitable. Whether it's a board meeting, a roundtable discussion, or a workgroup tasked with solving complex issues, the mix of opinions will always lead to debate.
When done well, it can spark new ideas and create an inclusive process where people feel invested in the outcome. Done poorly, you risk alienating everyone in the meeting.
But how do you find the courage to speak up in these types of meetings? Especially if you're a newer p...2024-08-1346 min
The Art and Science of Difficult Conversations01: How to Negotiate a Raise - the Do's and Don'tsThe Do’s and Don’ts of negotiating a raise
Summary:
Being paid fairly for your work is always a hot topic issue. In fact, if you’ve been at your company for quite a while, you should consider asking for a raise.
And it’s not just an intellectual exercise.
Not getting a raise can cost you hundreds of thousands of dollars over the course of your career and you might be missing out on valuable buffers against inflation.
But it’s not about asking for a raise – it’s about learni...2024-08-0652 min
The Art and Science of Difficult Conversations34: Personal Conversations Roleplays - Compilation of Season 1Join us for another compilation episode! This time, we put together Season One's most popular roleplay episodes of personal relationship scenarios.
Enjoy!
Do you have feedback or tips for what we could do in season two?
Please let us know!
Connect with us here:
Email: tas.difficultconversations@gmail.com
LinkedIn: Chris—www.linkedin.com/in/chriswonglmhc
Lucie—www.linkedin.com/in/lucietesarova
Want to be a guest on our podcast? Let us know.2024-07-302h 06
The Art and Science of Difficult Conversations33: Compilation of professional relationship scenarios (Roleplays)Join us for another compilation episode! This time, we put together Season one's most popular roleplay episodes of professional relationship scenarios.
Enjoy!
Do you have feedback? Tips what we could do in season two? Please let us know!
Connect with us here:
Email: tas.difficultconversations@gmail.com
LinkedIn: Chris – www.linkedin.com/in/chriswonglmhcLucie – www.linkedin.com/in/lucietesarova
Want to be a guest on our podcast? Let us know.
2024-07-231h 29
The Art and Science of Difficult Conversations32: Special Compilation Episode: Most Popular InterviewsToday, we're doing something a little different. Over the past few months, we've had some amazing guests share their wisdom, personal stories, and strategies for navigating tough conversations. As we reach a new milestone and are completing season 1 of our podcast, we wanted to take a moment to celebrate and revisit together the most popular and impactful interviews from season one! And btw, we are already recording some new cool episodes for season two, so stay tuned!
In this compilation episode, you'll hear from:
Andrea Horton-Meriçli, who shared about overcoming imposter syndrome, how do you f...2024-07-162h 46
The Art and Science of Difficult Conversations31: Compillation Episode - Strategies for Difficult ConversationsJoin us for the Season 1 Compilation Episode, focusing on several strategies that can make your difficult conversations better and more effective.
Do you have feedback? Tips what we could do in season two? Please let us know!
Connect with us here:
Email: tas.difficultconversations@gmail.com
LinkedIn: Chris – www.linkedin.com/in/chriswonglmhcLucie – www.linkedin.com/in/lucietesarova
Want to be a guest on our podcast? Let us know.
2024-07-091h 09
The Art and Science of Difficult Conversations30: Wrapping Up Season One: Reflections and Future PlansJoin us for the final episode of season one of our podcast! Thank you for joining us on this journey, for all your comments and support, and for your curiosity and commitment to improving your conversations - be it in your personal or professional life. Thank you!
What do we cover in this episode?
Unexpected Beginnings: Chris and Lucie reflect on how their podcast collaboration started despite never meeting in person and living on opposite coasts.
Gratitude and Growth: Both hosts express gratitude for each other's contributions, highlighting how they kept the podcast structured and moving fo...2024-07-0248 min
The Art and Science of Difficult Conversations29 How Authenticity Can Give You Courage to Speak UpIn this episode, we sit down with Aries Yeo, a former banking executive turned leadership coach, to discuss how her cultural background and upbringing make it often difficult for her to speak up. She provides insights into how her value of authenticity gives her the courage to overcome these cultural barriers and personal fears and enables her to engage in meaningful dialogues.
Key Takeaways:
Being authentic involves self-awareness and respect for others.
Cultural and personal backgrounds shape how we handle conversations.
Authentic communication requires acknowledging and embracing differences.
Self-love and self-acceptance are fundamental to being true...2024-06-2526 min
The Art and Science of Difficult Conversations28: How to Ask Your Partner to Keep the Place Clean (Roleplay)Join us this week to explore how to talk with your partner (spouse) about household chores and responsibilities.
In this episode, Chris Wong and Lucie Tesarova role-play a couple: one is a bit messier, and the other would prefer to have the household cleaner. See what mistakes Chris made in the first scenario, and what he did differently in the second take of this roleplay.
What could you take away from these conversations about how to have or not have these types of conversations in your personal life? Let us know!
Connect with u...2024-06-1831 min
The Art and Science of Difficult Conversations27: How to Validate Others to Make your Communication More Effective & Relationships StrongerSummary:
In this episode, Lucie explores the transformative power of validation in communication. Learn how validation can break the cycle of miscommunication, reduce conflicts, and foster deeper connections in both personal and professional relationships. By the end of the episode, you’ll understand what validation is, why it’s crucial for effective communication, and how to apply it in your daily interactions.
Connect with us here:
Email: tas.difficultconversations@gmail.com
LinkedIn: Chris – www.linkedin.com/in/chriswonglmhcLucie – www.linkedin.com/in/lucietesarova
🤝 If you have questions or want...2024-06-1113 min
The Art and Science of Difficult Conversations26: Don't have difficult conversations unless you do this - Interview with Relationship Coach Tahi MatejkoIn this episode of the Art and Science of Difficult Conversations, we have a special guest, a performance and relationship coach, Tahi Matejko.
In this interview episode with Lucie Tesarova, Tahi is sharing not only lessons learned from growing up in a multicultural environment and how it aided in making the difficult conversations better in her family, but also tune in to this episode to find out how you can make your relationship conversations with your partner more effective and loving.
Connect with Tahi:
https://bit.ly/m/coachmetahi
https://www.instagram.com/coachmetahi/
h...2024-06-0457 min
The Art and Science of Difficult Conversations25: How to deal with a guilt-tripping friend (Roleplay)🎙️ Navigating Difficult Conversations: Setting Boundaries with Empathy 🎙️
In our latest podcast episode, Lucie and Chris dove deep into a scenario many of us can relate to – setting boundaries with a friend who tends to guilt-trip. 🛑
Boundaries are essential for maintaining healthy relationships, yet many struggle to assert them without feeling guilty or aggressive. Here's a quick recap of our role-play and the key takeaways:
🔍 Scenario: Chris had to cancel plans with Lucie, a friend of 30 years, due to unforeseen family circumstances. Lucie felt hurt and expressed this in a confrontational manner.
🙌 What Worked:
Empat...2024-05-2829 min
The Art and Science of Difficult Conversations24: On Guilt-Tripping and How to Deal With ItIn this episode of the "Art and Science of Difficult Conversations" podcast, we tackle the challenging topic of setting boundaries around guilt-tripping. Lucie delves into identifying guilt-tripping behaviors, understanding the difference between healthy (constructive) and unhealthy (destructive) guilt, and exploring why guilt-tripping happens so that we can show empathy towards ourselves and others. Learn practical steps to recognize guilt-tripping phrases and behaviors, and discover how to set and communicate effective boundaries to improve your well-being and relationships.
Key Points:
Understanding Guilt Tripping: Learn to identify guilt-tripping behaviors in yourself and others and why self-awareness is essential.
...2024-05-2127 min
The Art and Science of Difficult Conversations23: Talking about body image - Interview with Laura ConleyHow do we have conversations about body image?
Especially in a culture where a high premium is placed on how we look and how much we weigh, it’s hard to find confidence in our own bodies.
Today, Lucie and Chris interview a special guest, Laura Conley who experienced her own journey to being comfortable, both in her own skin and with talking with others about it.
Laura is a Certified Life + Weight Loss Coach. She helps mamas who have been painfully struggling with diet drama (+ who have tried EVERYTHING) to lovingly lose we...2024-05-1443 min
The Art and Science of Difficult Conversations22: How to Deal with Staff Member Pushing Back on Delegation (Roleplay)Episode Overview: In this role-play episode, Lucie and Chris delve into a common workplace challenge: managing delegation effectively, especially when team members resist added responsibilities.
They simulate a scenario where Lucie, the manager, tries to delegate tasks left by a departed colleague to Chris, who is hesitant to take on more work. Through their discussion, they explore different strategies for approaching such situations, emphasizing the importance of empathy, communication, and teamwork.
Key Takeaways:
Empathy is Crucial: Lucie's initial approach lacks empathy and understanding, leading to resistance from Chris. The conversation highlights the importance of ma...2024-05-0718 min
The Art and Science of Difficult Conversations21: Strategy - What NOT to say, part 2Even more things NOT to say in hard conversations
In this strategy episode, Chris walks through 12 instinctual communication habits that almost all of us use without realizing it.
And most of the time, it’s not a big deal – but in difficult conversations, it can really make a HUGE difference. Hint – some of them will surprise you:
Ordering
Warning
Moralizing
Advising
Using Logic
Criticizing
Praising
Labeling
Analyzing
Reassuring
Questioning
Avoiding
Any on that list seems like it shouldn’t get in the way of communication?
Take a listen to today’s episode and...2024-04-3012 min
The Art and Science of Difficult Conversations20: How to find confidence in being your authentic self. Interview with Andrea Horton-MeriçliWhat does it mean to grow up in different cultural settings?
How do you find your own voice and find the confidence to be yourself?
In this episode, Chris interviews Andrea Horton-Meriçli, Founder of Diversifuse DEI Consulting Services, about her experiences growing up mixed-race in Texas and how, as a first-generation college student, she found confidence in her history and talents to succeed in college and professionally.
Andrea also shares about her journey to overcoming imposter syndrome.
Learn more about Andrea here:
My journey is deeply rooted in m...2024-04-2339 min
The Art and Science of Difficult Conversations19: Managing Up Roleplay - Career Conversation with Avoidant BossEver found yourself in a sticky situation with your boss or a colleague where you just couldn't express your needs effectively? 🤔 Tune into our latest episode of "The Art and Science of Difficult Conversations," where we explore practical strategies for managing up and steering tough discussions toward productive outcomes. Don't miss these invaluable insights! 🎧 #Leadership #Communication #Podcast
Key Takeaways:
Understanding Dynamics: The episode explores the dynamics between a high-performing employee and a busy manager, highlighting the importance of clear communication.
Strategies for Effective Communication: Listeners learn how to manage up by using strategies that include preparation, clarity...2024-04-1622 min
The Art and Science of Difficult Conversations18: What NOT to say, Part 1Communication is really hard; good dialogue is even harder.
The essence of good communication and good dialog is being able to say what you want to say and create an environment where the other person is also willing and open to share.
In this episode, Chris walks through common things we all say that actually get in the way of good conversations.
Take a listen and let us know - do you do or say any of these?
Connect with us here:Chris – www.linkedin.com/in/chriswonglmhcLucie...2024-04-0909 min
The Art and Science of Difficult Conversations17: Interview with Jack Skeels on His Leadership JourneyEveryone’s leadership journey is different, but have you ever:
- Been told you were not a good leader
- Set out to prove them wrong
- Realize they were right all along?
That’s Jack Skeels story - he joined us today to talk about his own leadership journey, including one of the hardest parts of being a leader:
Getting feedback we don’t agree with
In fact, that was the inspiration behind the book he researched and wrote: Unmanaged: Master the Magic of Creating Empowered and Happy Organizations
Lis...2024-04-0230 min
The Art and Science of Difficult Conversations16: Talking to a stubborn parent who needs living assistance (Roleplay)In this thought-provoking episode, hosts Chris Wong and Lucie Tesarova delve into the complexities of navigating emotionally charged discussions within family dynamics. Using a role-playing strategy, they explore the difficult conversation about suggesting assisted living to an elderly parent. This episode touches on cultural sensitivities, shows the importance of empathy and validation, and explores strategies for maintaining connection while addressing challenging topics.
Key Takeaways:
Cultural Sensitivity: Understanding and respecting cultural backgrounds is crucial in conversations about elderly care. For instance, in many Asian and European cultures, the idea of assisted living is less common, and family car...2024-03-2639 min
The Art and Science of Difficult Conversations15: Advanced Listening SkillsThere is no shortage of seminars, books, and trainings out there that focus on active listening skills. But even if you get good at them, what are you even listening for?
In this episode, Chris walks through just exactly WHAT you should be listening for in hard conversations. Because, at the end of the day, good listening skills really focus on bringing what's unsaid to the surface. This includes:
underlying emotions
the other person's worldview/point of view
their values
their interests/motivations
opportunities to strengthen the relationship
Listen in to figure out how to take...2024-03-1909 min
The Art and Science of Difficult Conversations14: How Knowing Different Personality Styles Can Help You in Your Conversations (Lucie Tesarova with Steven Farber)This episode features Steven Farber discussing with Lucie Tesarova the critical role of communication in solving workplace issues and improving personal relationships.
Tune in to learn:
- how empathy & understanding of the other can help in having better personal and professional conversations
- how introverts and extroverts may communicate differently and what kind of challenges that can create in our conversations
- why self-acceptance is important for our personal growth, including learning to communicate better
- how video games can be similar to our life stories, and what we can...2024-03-1237 min
The Art and Science of Difficult Conversations13: Managing up to a micromanager (Roleplay)Summary:
Have you ever had that frustrating experience of working with a boss who keeps criticizing you and micromanaging you? Or, maybe you are a team leader who works with team members that you don’t trust that they can get the job done right, and your 1:1s are not going anywhere, as the team members don’t seem to take any responsibility and the same issues continue to happen?
Whether you’re a team leader, a team member, or anyone who’s ever found themselves thinking, ‘There has to be a better way to handle this,’...2024-03-0521 min
The Art and Science of Difficult Conversations12: When it is time to call it quitsWhen is it time to call it quits?A question we’ve been getting more and more recently is “when is it time to call it quits”? And it’s a fair question, because drawing the line in hard conversations is more than just ending emotional outbursts. It means setting healthy boundaries, recognizing when the conflict is no longer productive, or at worst, noticing when it’s becoming more disrespectful and potentially causing harm.In today’s episode, Chris walks through two major points:1. Signs it’s times to end the conversation2. How to end the conversation...2024-02-2707 min
The Art and Science of Difficult Conversations11: Interview by Chris Wong with Mikel Wisler, an award-winning filmmaker and authorIn this week's episode, we interview Mikel Wisler, an award-winning filmmaker and author. He is a big fan of science fiction and helping others find meaning through stories (in all forms). In this episode, we talk about:
- The vulnerability that comes with putting yourself out there and how to handle feedback/criticism
- How leaders can take their storytelling to the next level to motivate and inspire
- the importance of stories in our lives
And if you listen to the whole thing, you may even hear which actor Chris wo...2024-02-2035 min
The Art and Science of Difficult Conversations10: Roleplay: How (not) to speak to someone about breaching your trustPodcast Summary:
In this rolepay episode of our podcast, we delve into the delicate matter of emotional boundaries and trust within personal and professional relationships. We roleplayed a situation in which Chris shared with a third party something that Lucie shared with him in confidence. Lucie found out about it. Tune in to find out how she addressed it with Chris.
The first scenario we roleplayed leads to increased conflict and the potential end of a friendship, and another paves the way for understanding, healing, and possibly mending the damaged relationship.
Key Takeaways:...2024-02-1327 min
The Art and Science of Difficult Conversations9: How to ask good questions (Strategy)Are questions really that important?
Yes!
In fact, asking good questions may be the single best tool you have to get unstuck in hard conversations. But good, powerful questions are easier said than done.
In this week's episode, Chris walks through:
The benefits of asking good questions
The ingredients of what makes a question powerful
Why closed-ended questions may actually be good to use sometimes
Why you shouldn't ask too many questions and what to do instead.
In the episode, Chris also mentions a book "Questions are the Answer". You can find that book...2024-02-0611 min
The Art and Science of Difficult Conversations8: How to use your story to empower others: Interview by Chris Wong with Special Guest Heidi LeeHow to use your story to empower others
In this week’s podcast episode, we interview a very dear friend, Heidi Lee. Chris has been friends with her for many years, and Heidi has worked for years in the Boston area as a treatment case manager, harm reduction specialist, and peer support specialist with vulnerable and underserved populations.
Her motivation?
She also experienced really difficult situations throughout her life and has learned to use her own experiences with the mental health care system in Massachusetts to help others who also struggle.
It’s n...2024-01-3045 min
The Art and Science of Difficult Conversations7: Roleplay: How (not) to have a cross-department collaboration
Show Notes for the Podcast Episode:
Have you ever been in a situation where you needed to collaborate on a project with someone outside your department or team?
It can be either a mutually enjoyable experience or one that you tell your coworkers about with anger and frustration in your voice.
Join us today for a roleplay podcast episode, where we demonstrate two versions of cross-department collaboration and debrief after each with key lessons on what makes these conversations challenging and what you can change to make conversations and collaborations more pro...2024-01-2325 min
The Art and Science of Difficult Conversations6: How to deal with someone who gets defensive or angryIn this week’s podcast, Chris answers the age-old question:
“How do I deal with a person that gets defensive or gets emotional or angry?”
The good news – there are simple, proven techniques that can help in the moment.
Even better news?
There are two things you can do to prepare so that you can minimize the intensity of that behavior. In this short strategy episode, Chris goes over:
- How to start the conversation off well to minimize the intensity of defensive behaviors or emotional outbursts
- How su...2024-01-1609 min
The Art and Science of Difficult Conversations5: Interview by Chris Wong with Special Guest Tiffany TengEpisode Overview:
Have you ever found yourself avoiding tough conversations, whether at work or in personal relationships? Do you want to know how cultural and familial backgrounds shape the way we handle conflicts? How can that play out in your life and what it takes to transform from a conflict-avoider to a confident communicator in difficult situations?
Join us for another episode of The Art and Science of Difficult Conversations, this time listen to a conversation between Chris Wong and our special guest, Tiffany Teng to learn answers to these questions and. more!
Tif...2024-01-0931 min
The Art and Science of Difficult Conversations4: Roleplay: How (not) to give a constructive feedback (From manager to a team member)Show Notes: How (not) to give constructive feedback.
Are you struggling with giving negative feedback to your team members? Join us for this roleplay episode, and take it as an opportunity to review or learn some tips to make giving constructive feedback better for everyone involved. In the bonus resource to this episode, you will find a summary of key takeaways and a few other coaching prompts to help you prepare for your future constructive feedback sessions.
In today's roleplay scenario, Lucie, the employee, is confronted by Chris, her manager, about consistent issues with late paperwo...2024-01-0225 min
The Art and Science of Difficult Conversations3: What makes difficult conversations so difficultWhy are difficult conversations so difficult?
In this episode, Chris walks through just what exactly makes difficult conversations so difficult. Because knowing what makes them difficult can help us put in the right strategies to make them less stressful. In this episode, Chris walks through:
How the fight/flight/freeze response affects the conversations
Why caring about both the relationship and outcome makes a difference.
How emotions are hard for most people
The importance of feeling prepared
As well as some quick tips around each of these.
Do these resonate with you? Is there...2023-12-2608 min
The Art and Science of Difficult Conversations2: His Story & Her Story - Why Do They Care About Difficult Conversations So Much?Why do Lucie and Chris care about difficult conversations so much?
In this episode, Lucie and Chris each share about why they care about this topic and what it’s meant for them to become more comfortable with difficult conversations.
Listeners will hear how Chris’ immigrant and refugee parents had a “ignore at all costs” approach to difficult conversations and how he was forced to adapt and become comfortable with hard conversations.
Lucie shares her own immigration story and how her culture’s blunt approach to conversations and own experiences meant that she had to lear...2023-12-1936 min
The Art and Science of Difficult Conversations1: How to handle hard family conversations during the holidaysHow to handle stressful conversations with family during the holidays?
In this special holiday episode, we delve into the art of navigating challenging conversations at the Thanksgiving table. Through roleplaying scenarios, we explore both the ineffective and more effective ways to handle difficult family discussions.
Key Takeaways:
Roleplaying the Ineffective Way: We simulate tense family dialogues, highlighting common pitfalls such as interrupting, dismissive attitudes, and confrontational behavior. (Topic: gun ownership)
Recognizing Communication Breakdowns: Understanding how ineffective communication can escalate tension and hinder meaningful dialogue, impacting relationships.
Roleplaying the More...2023-12-1220 min
The Art and Science of Difficult ConversationsWelcome to the Podcast!Do you love having difficult conversations?
Chances are not so much!? Maybe you even hate having them?
We get it! We didn't love them either! But we decided to get better at them, and now we help our clients gain more ease, clarity and confidence in their own difficult conversations. We believe in growth, and our mission is to help you improve your relationships, communication skills, and, ultimately, your results. Tune in to "The Art and Science of Difficult Conversations" and transform your interactions for the better.
When we communicate better, we live...2023-09-2101 min