Christie Hoffman - Podcast Details

Shows

Corporate ChristieWhy Employee Benefits Are Broken (Do This Instead)In today's episode, I sit down with Amy Spurling, CEO of Compt, to unpack the gap between the benefits companies think employees want and what they’ll actually use. Amy shares her journey from CFO to CEO and gives practical tips on how to stop wasting your benefits budget. We dive into supporting hybrid teams, building the business case for better benefits, and why perks alone won’t drive retention. This one’s a must-listen for anyone serious about building high-performing, engaged teams.I Talk About:- Why most benefits budgets go to waste...2025-05-1333 min

Corporate Christie#48 - All-Hands, All-Wrong: The Company Meeting That’s Costing YouYour all hands meeting might be lighting thousands of dollars on fire. Not on purpose. But if your people are zoning out, shopping Amazon, or silently rage-quitting in their heads…that’s exactly what’s happening. In this episode:Why your all hands might be working against you.What "executive ring around the Rosie" is and why it kills engagement.How to run an all hands that actually earns trust, engagement, and yep—profit.The one leadership moment most CEOs fumble.The storytelling tool to make data interestingWhy skipping Q&A is the fastest way to create ba...2025-05-0818 min

Corporate Christie#47 Hustle Culture Said Stick to the Plan. I Paid the Price. In this episode, I respond to Layla Hormozi’s now-viral poster: 'F your mood. Stick to the plan.'Sure, discipline is sexy. But what happens when sticking to the plan means betraying your health, your instincts, and your actual life?I talk about:How hustle culture wrecked my health, warped my parenting, and distorted my careerWhat it’s like to lead a team with humanity, not fear (and still get great results)Why posters like Layla’s set the wrong tone for psychological safety at workHow childhood punishment for “talking back” taught me t...2025-04-2909 min

Corporate Christie#46 - When My Body Said ‘No’: The Breakdown That Rewired EverythingThis one’s raw. I just told the truth.In this first episode of Corporate Christie, I talk about the moment my body shut me down — hard. Not because I was tired, but because I’d been powering through pain for years. It all caught up with me. Burnout wasn’t just a work thing. It was a life thing. And this podcast is going to talk about both.This isn’t a productivity podcast. It’s not “how to be better at work” without talking about the real stuff getting in your way. We’ll get into that t...2025-04-2216 min

Titans of the Trades | Stories of How to Win from Construction PowerhousesCombatting Burnout: Strategies for Blue Collar Companies With Christie HoffmanIn this conversation, Christie Hoffman, Founder of Engagement Academy, dives into the intricacies of workplace culture, employee engagement, and the critical role of leadership in fostering a positive work environment. Christie shares her journey of discovering the systemic issues that plague organizations and emphasizes the importance of understanding employee feedback as a pathway to growth. She discusses the challenges of burnout in blue collar jobs and the necessity for managers to develop empathy and soft skills to support their teams effectively. Ryan and Christie talk about the need for ongoing training for managers to enhance th...2025-04-1644 min

Corporate Christie#31 - The Manager Survey Playbook (This is a Game-Changer!)In the final episode of the survey series, we dive into the "made-up" but critical, manager survey format 🥳 With 70% of disengagement tied to managers, it's time to stop overlooking their impact. This episode offers a clear, non-intimidating approach to rolling out manager surveys that foster growth, build stronger teams, and create a more engaged workforce!Learn why this survey is a game-changer and how it fits into a strategic survey cadence that doesn't overwhelm your team but ensures lasting results.Key themes:Turning feedback into growth, not dramaBuilding trust through transparencySurvey cadence: keeping it coo...2024-12-1011 min

Corporate Christie#17 - Accommodating For Neurodiversity In The Workplace ft Christie WilliamsHey friends! In today's episode, I dive deep into managing ADHD in the workplace. We share our own personal neurodiversity journeys (we even go into Christie W's late-life ADHD diagnosis and how it’s influenced her approach to HR!).We discuss the critical role of transparency and the importance of workplace accommodations in boosting employee engagement and ROI. I also offer practical advice for HR leaders on how to support employees with diverse needs effectively. Enjoy 😉Key Themes:•ADHD: Managing it isn’t a career death sentence!•Building trust for personal workplace accommodati...2024-09-0337 min

Corporate Christie#2 - Why I quit my job and what's happening next 🤩Listen to my tumble down disengagement mountain and why all of it was for the sole purpose helping YOU unlock your big, beautiful HR career. Hear my vision for the #1 HR community that we'll be building together. I choose you. And if you choose me too, nothing can stop us ffrom ending the unecessary suffering of the modern workplace. --------Want to work together? Reach out to me on Linkedin so we can talk about the specific issues unfolding at your organization. Follow me on TikTok, and Instagram, and don't forget to su...2024-03-2728 min

Corporate ChristieWelcome!Most HR professionals have imposter syndrome. For YEARS we've been trying to drive engagement and it hasn't worked. Why? Because most HR advice on engagement is vague and unhelpful. because NOBODY has really figured it out, until now. You'll learn how to drive long-term scalable revenue for your business while also taking great care of your people. You CAN have both. --------This is a completely listener driven show - follow me on Linkedin, TikTok, and Instagram, and don't forget to subscribe to the show for the latest content!⭐⭐⭐ Leave a review a...2024-03-2104 min

Flip Flops & People Ops (w/ Christie Hoffman)How to Properly Shop for HR TechHey everyone! Ever found yourself eagerly splurging on a shiny new tool, only to watch it crash and burn? The rollout was a disaster, you're left with a gaping hole in your wallet, and worst of all, nobody seems to give a darn about the tool, rendering it useless. But fear not! Tune into today's episode to find out how to PROPERLY shop for AND assess HR Tech.Key Topics:Why you SHOULD survey employees and people managers to find problem statementsTurning problem statements into a shopping list of featuresHow to avoid time-wasting demosWhen to walk...2024-03-2114 min

Flip Flops & People Ops (w/ Christie Hoffman)An Important Update From Christie...Hey everyone, In today's episode, I'm giving you a major update... I will no longer be working at Workleap! I'll be leaving Flip Flops and People Ops in the hands of the Workleap team, but I wanted to take this chance to thank everyone who has made this podcast what it is today ❤️ I've thoroughly enjoyed my time as the host of Flip Flops and People Ops and hope for the best for all my colleagues I'll be leaving. Thanks to you guys once again for all of your support, kind mess...2024-03-2105 min

Flip Flops & People Ops (w/ Christie Hoffman)#1 Biggest Mistake to Avoid When HiringWelcome to today's episode! I'll be diving into a common mistake made when bringing on a new team member. We've all experienced the disruption that comes with integrating a new hire, even when their skills align with expectations. But what often gets overlooked is the impact on team dynamics. In my view, the key to avoiding this disruption is straightforward: inclusion. However, there's much more to this concept than meets the eye, particularly when it comes to fostering employee engagement. Join me as we explore the importance of inclusion in creating cohesive and productive teams.K...2024-03-2022 min

Flip Flops & People Ops (w/ Christie Hoffman)Turning IT into an HR Ally!Hey everyone! In today's episode, we discuss the mutually beneficial alliance of HR and IT! These two departments often share a lot in common in terms of workplace habits and struggles, as well as similar day-to-day tasks. But for some reason, there's still a big disconnect between these departments in most companies, and that DOESN'T have to be the case! Join me as I cover the benefits of teaming up with the IT department to maximize employee engagement!Key points:The things HR and IT have in commonHR and IT should be helping each o...2024-03-1911 min

Flip Flops & People Ops (w/ Christie Hoffman)Employee Satisfaction vs. Experience vs. Engagement (Semantics 101!)Hey everyone! In today's episode, we're diving deep into a crucial topic that's often clouded by HR buzzwords: understanding the differences between Employee Satisfaction, Employee Experience, and Employee Engagement.Why is this important? Knowing these distinctions is key to solving the disengagement puzzle in the workplace. This episode is a must-listen for anyone looking to gain respect from CEOs, improve employee relations, and finally end those sleepless nights worrying about your engagement strategy. Remember, understanding these concepts is not just about improving numbers; it's about genuinely improving the lives of your employees and, in turn, the s...2024-03-1821 min

Bigger Better Bolder IT PodcastLeveraging your Parenting Skills in IT with Christie HoffmanSummary Christie Hoffman discusses trends around employee engagement in remote work and the importance of aligning IT with HR to drive engagement. She emphasizes the need to understand employee experience, satisfaction, and engagement, and the role of regular one-on-ones in improving the employee experience. Christie also highlights the cost of turnover and the importance of building a feedback loop to drive engagement. She explores the challenges and opportunities of remote work and shares insights on rethinking performance reviews. Finally, she discusses her passion for AI and her desire to make a positive impact on the HR and...2024-02-2730 min

Flip Flops & People Ops (w/ Christie Hoffman)Quick Update: I'm Onboarding... How Meta! Pingboard has been acquired by Workleap! 🎉 This isn't just big news for me – it's huge for YOU too! Say hello to a more comprehensive, more dynamic platform that's all about revolutionizing your employee experience!I'm bursting with excitement to share this game-changing update with you. While I'm currently navigating the exhilarating process of onboarding and immersing myself in the awesomeness of my new team, I promise I'll be back behind the mic before you know it!In the meantime, let's take a little trip back to move forward. 🚀 Join me on this journey as we gear up fo...2024-02-0807 min

Flip Flops & People Ops (w/ Christie Hoffman)Influencing your Executives (Explaining engagement in a way they'll understand)In today's episode, I'm thrilled to bring you a replay of a dynamic LinkedIn Live session where I delve into the art of mobilizing your leadership team and managers to cultivate a highly productive, connected, and ENGAGED workforce.This episode is a deep dive into harnessing your executive influence to produce engagement within your team to unbelievable levels in 2024. Get ready to unlock invaluable insights that will empower you to lead with finesse and elevate your team's engagement and productivity to new heightsKey topics:The reason your leaders don't value engagementHow to get...2024-01-1115 min

Flip Flops & People Ops (w/ Christie Hoffman)Why HR is NEVER a cost center!In today's episode, we spoke about how HR and People Ops are often mistakenly mislabeled as a business cost center. This simply means, “You cost us money, you don’t bring in money.” But hold up – let's dive deeper, shall we?Sure, sales, marketing, and engineering get all the glory for their direct link to revenue. Closing deals, engaging customers, running those flashy marketing campaigns—yeah, they're the stars. But, don't overlook the unsung heroes!This episode explains why HR is the Ultimate profit center, and how to reframe to your CEO how to buy into...2024-01-0422 min

Flip Flops & People Ops (w/ Christie Hoffman)Keeping a Handle on Culture with a Small HR TeamIn today's episode, we talked about how neglecting your company's culture could seriously mess with its long-term success and, hold onto your seat, even affect the bottom line! But fear not, Zein dropped some easily actionable strategies to make sure your company's philosophy and culture always take the spotlight, securing that long-term success we're all after.Seriously, this episode is a goldmine for anyone wanting to keep their business on the up and up. Zein's strategies are like a secret weapon to shield your company's values and culture, ensuring they stay the beating heart of your success...2023-12-2125 min

Flip Flops & People Ops (w/ Christie Hoffman)Using Recognition and Rewards to Strengthen Employee Bonds!In today's episode, the incredible JRuss and I, unravel the power of appreciation in shaping workplace culture, especially in our remote landscape! We unpack practical strategies and unveil real-life success stories showcasing the impact of acknowledging and rewarding employees. Discover how these simple acts elevate morale, ignite motivation, and weave a stronger, more cohesive team fabric.Together, we emphasize the pivotal role of training in fostering meaningful recognition and explore how technology turbocharges this process. Tune in to unearth the secrets behind nurturing a culture of appreciation and connection. Learn how this drives not just engagement but...2023-12-1433 min

Flip Flops & People Ops (w/ Christie Hoffman)Small Changes, Big Results: Transforming Your Workplace Habits for Success!In today's episode, Tom and I spoke about how our habits at work affect the quality of our work and how effectively we can do it. People like to stick to habits and systems to make them feel safe and help guide them throughout their day, that SHOULD NOT be different in the workplace, but sometimes we don't have the incentives or facilities in place to enforce good habits consistently. We thought about how making 1 small change at a time (as cliche as it sounds) could lead to a wealth of positive change! Key topics:2023-12-0738 min

Flip Flops & People Ops (w/ Christie Hoffman)AI for HR - The Smartest Way to Drive Engagement!In today's episode, I delve into the AI revolution that has sparked endless discussions this year – and for all the right reasons! If you're feeling bogged down by the buzz but haven't yet harnessed the remarkable potential within your dynamic HR/PeopleOps role, now is your moment!Imagine having a dependable virtual assistant at your fingertips, flawlessly executing tasks without a single typo, armed with the expertise to streamline those less glamorous facets of your day-to-day.Discover how to automate annoying repetitive tasks, write better policies, craft more compelling internal comms, draft stronger job descriptions, id...2023-11-3021 min

Flip Flops & People Ops (w/ Christie Hoffman)Why (and how) to conduct STAY interviewsIn today's episode, I discuss how while exit interviews are common, STAY interviews are the proactive step that can help you retain your top talent and maintain a happy, productive workforce! I'll explain why conducting stay interviews is essential to driving engagement and provide you with practical tips on how to handle them in a way that won't spook your employees. Learn the why, when, and how of stay interviews, helping you build stronger connections with your employees and ensuring they remain engaged and committed to your organization's success!Topics Discussed:What's a...2023-11-1614 min

Flip Flops & People Ops (w/ Christie Hoffman)Survey Strategy Basics - The 3 types, cadence, and what questions to ask!Today, we're going to explore a fundamental skill every HR/People Ops / Culture leader must master - REGULARLY surveying your employees (to create a feedback loop)! In this episode, I'll guide you through three essential survey formats: eNPS (Employee Net Promoter Score), Pulse Surveys, and Engagement Surveys...eNPS (Employee Net Promoter Score): eNPS is like the "temperature gauge" or benchmark of your organization's morale. I'll explain when to send it, what questions to ask, and how to interpret the results. Pulse Surveys: Pulse surveys are your real-time connection to your employees' feelings and experiences. P...2023-11-0223 min

Flip Flops & People Ops (w/ Christie Hoffman)The #1 Guaranteed way to drive engagement!In today's episode, I ask you have you ever noticed how there are countless articles online like, "8 Ways to Boost Engagement"? Yet they consistently overlook the single most effective approach that applies universally, regardless of an organization's size, industry, or revenue. The best part? It's surprisingly straightforward, and you can start implementing it today. Tune in to discover how you can create a more engaged tomorrow!Topics discussedGIVE THEM (the employee experience) CAKE! You are Hoping for negative feedbackWhy send surveys?Join the engagement academy for more help and support!...2023-10-1208 min

Flip Flops & People Ops (w/ Christie Hoffman)New Ways to Think about Inclusivity (ft. CPO Erica Rooney)In today's episode, Erica and I are diving deep into the pivotal topic of company inclusivity and how it impacts workforce engagement. So, picture this: not everyone is gung-ho about hanging out AFTER work, and that's totally okay. We're going to chat about why it's crucial not to forget about this, and why it can be a big deal if we do.Join us for some super interesting insights from Erica Rooney. She really knows how to create inclusive experiences, whether it's face-to-face or virtual, that bring people together and help bridge those gaps among team members...2023-10-0528 min

Flip Flops & People Ops (w/ Christie Hoffman)How being a People First company Unlocks more revenue (and your sanity!) (with Daan Van Rossum)In today's episode, I was in the middle of recording this episode when I remembered that me, and Daan already had a brilliant interview on this topic! So I decided to show you the conversation in which Daan and I discussed what a people-first company is and isn't, and why it's the key to revenue, productivity, and a more engaged workforce! Plus the importance of managers because ohhhh no-no... you CAN'T drive engagement alone! Topics discussedWhat is a people-first companyWhat is a people-first companyWhy should you put people first, not profits?Don't let y...2023-09-2831 min

Flip Flops & People Ops (w/ Christie Hoffman)How to Hire For a Culture FitIn today's episode, we will explore what it means to be a people-first company and what are some easy and effective ways to infuse your company's DNA into your interview process. We'll dive into strategies that assess skills and experience and reveal whether a candidate's heart and spirit align with the beating pulse of your organization! Imagine a hiring process where resumes and checkboxes take a backseat, and instead, candidates are drawn to your organization like moths to a flame. This paradigm shift redefines the hiring landscape, emphasizing authenticity and cultural alignment. It's about inviting individuals to b...2023-09-2120 min

Flip Flops & People Ops (w/ Christie Hoffman)Managerial Magic: A Deep Dive with My All-Time Favourite BossIn many episodes, I mention my favorite manager at the company I was by far the most engaged. We talk about his leadership style and why our team did so well under his management, as well as his bumpy start as a manager and how he learned to let go of trying to control everything — so much so that his teams thrived past what any of us ever imagined.Topics DiscussedWhat it was like working with MattTRAIN YOUR MANAGERS TO COACH PEOPLE!The necessity of managerial trainingWhat are the important things managers need to...2023-09-1430 min

Flip Flops & People Ops (w/ Christie Hoffman)5 Ways to NOT Drive EngagementIn today's episode, we talk about the 5 common mistakes I hear over and over again on repeat when talking to folks trying to drive engagement.I have learned you will NOT drive engagement by:Throwing parties! Hosting a book club. Celebrating silly hat day/cat day! Hosting an all-hands meeting without asking how it went. Gifting without asking employees what they likeListen. These efforts take a lot of work on your part—and will fall flat when your employee experience is very broken. You CAN implement these nice-to-haves, once you've proven to yo...2023-09-0716 min

Flip Flops & People Ops (w/ Christie Hoffman)Slack and Microsoft Teams are making your employees Crazy (your messaging app)In today's episode, we talk about why messaging apps (Slack, Teams, etc.) are likely making your people NUTS. and having a substantial negative impact on productivity. But because we're all so used to it, we don't even realize how ridiculous it is. Burnout will never go away if people feel they can't finish their work. Re-train your people on this fixable, repetitive, daily part of the employee experience!Topics Discussed:- 35% of people report being interrupted 100 times a day! - How to find out if your people are struggling wi...2023-08-3109 min

Flip Flops & People Ops (w/ Christie Hoffman)What to do if your CEO doesn't take you seriouslyIn today's episode, we speak about how a lot of you lately say your relationship with the CEO is what gets in the way. My question back to empower and push you in the right direction is... what have you done to work on the relationship? I know there's a power imbalance, but in reality, they're waiting and wanting a person they can trust who can get a handle on disengagement. You can do small things to prove value and gain their trust so you can do what you were hired to do!Topics discussed:2023-08-2412 min

Flip Flops & People Ops (w/ Christie Hoffman)How to Have Fun at Work: This is How You Keep Employees!In today's episode, I finally got a chance to speak with Acey Holmes, the founder of Playful Work Design. A company that helps you gain insight into your teams and leaders, identify potential areas of change, develop goals to meet key metrics, and recommend scientific playful strategies for driving engagement. We discuss the importance of integrating playfulness into the work environment, and why play in the workplace is not only beneficial but NECESSARY! We spoke about how play can be useful in boosting morale and productivity as well as much more! why play in the workplace is not only...2023-08-1732 min

Flip Flops & People Ops (w/ Christie Hoffman)Asking for Budget to Drive Engagement (and what to say if you're told "NO".)In today's episode, we discuss how engagement initiatives need an adequate budget allocation to support tools, coaches, consultants, and experts like any other department. Don't let the misconception of achieving engagement without investment hinder your progress. Advocate for the necessary resources to accelerate your efforts and deliver a better employee experience. Stay tuned for future episodes as we explore strategies for maximizing employee engagement and organizational success!Topics discussed:Asking for BudgetEngagement and its direct impact on long-term successThe importance of seeking to understand before being understoodFiguring out what your budget should be The va...2023-08-1018 min

Flip Flops & People Ops (w/ Christie Hoffman)Managerial Success: The Vital Role of On-Going Training and Strategies to Resolve ResistanceIn today's episode, we discuss how managers play a critical role in shaping the employee experience and driving organizational success. We tackle the challenge of unengaged managers and the detrimental effects they can have on your team. We consider the importance of establishing a CLEAR management philosophy and holding managers accountable to it. Join us as we delve into the far-reaching repercussions of disengaged managers and the importance of cultivating a unified and positive manager-to-employee relationship!Topics discussed:Cameo from my brother "the soft-skill king" 👑Why ALL managers need on-training of a...2023-08-0308 min

Flip Flops & People Ops (w/ Christie Hoffman)Performance Reviews Are Outdated (How To Give Feedback)In today's episode, we explore the pitfalls of traditional performance reviews and propose a fresh new perspective! Casting aside the mundane, conventional performance evaluations wield unexpected ramifications, spanning from employee distress to undue managerial time constraints. Let's reinvent feedback by integrating real-time insights into routine 1:1 appointments. The result? A vibrant, empowering environment where productivity soars and talents flourish!Topics discussed:Performance review data - proves it's not a good use of time and lowers engagement How to give better feedbackManagers who give effective feedback, have soft skillsManagers can drive engagement by giving more timely f...2023-07-2717 min

Flip Flops & People Ops (w/ Christie Hoffman)Increasing productivity while working virtually (feat. Adam Nathan)In today's episode, we discuss how the way we work is broken and how it's time to take action if we ever have the hope of driving engagement! Adam Nathan came on the show to explore the negative impacts of outdated practices, such as excessive meetings, lack of autonomy, and the pressure to be constantly available. He and I reflect on the critical importance of acknowledging the modern work crisis and implementing the principles outlined in "The Modern Work Crisis" and "Modern Work Principles"(that he helped to write). By reevaluating our work methodologies, we can create a...2023-07-2041 min

Future WorkEmployee Engagement Best Practices from a Pro (ft. Christie Hoffman, Workplace Experience Strategist at Pingboard)Future Work is the bi-weekly podcast from Daan van Rossum, CEO of FlexOS – the platform that helps hybrid and remote managers level up their leadership game.On this episode, we welcome Christie Hoffman, who hosts the highly popular Flip Flops & People Ops podcast, is a Brand Ambassador + Workplace Experience Strategist at Pingboard, and a recently crowned Top 55 Remote Work Influencer.Join us and hear answers to all your questions on employee engagement best practices:What is employee engagement, really?How do you define employee engagement?What’s the difference between employee engagement and employee expe...2023-07-1831 min

Flip Flops & People Ops (w/ Christie Hoffman)How To Finish Your Projects: Begin with the End in MindIn today's episode, I discuss the difficulty of managing your ridiculous workload, ON TOP OF driving engagement. How do you keep the business running while also trying to change your culture for the better? Finish your projects before starting new ones 👀 Tune in for a step-by-step of exactly how to do that!Topics discussed:The Tale of the Tree in my front yardHow to quiet your ego when your boss has opinions about you're how getting work done How to stay focused on your end goals How to say no to new things before the e...2023-07-1310 min

Flip Flops & People Ops (w/ Christie Hoffman)Confronting CEO Objections to Surveys (You Can't Drive Engagement Without Autonomy!)In today's episode, I talk about why the CEO shouldn't be gatekeeping your ability to send surveys. You need autonomy to deploy employee surveys and create an on-going feedback loop, because we're never done driving engagement! Plus, 76% of employees will look for another job when they don't feel listened to. I also discuss how to have a positive discussion with your CEO to reposition surveys as a driver to thwt athey care about - REVENUE. You get there, by prioritizing the Employe experience. Building trust and gaining autonomy in...2023-07-0622 min

Flip Flops & People Ops (w/ Christie Hoffman)Culture Crisis: How to keep your company's vibe as it changesIn today's episode, I took a different approach and answered a listener's burning question, which in short was "How do you diagnose a current company culture?". Culture plays such a huge part in the company's success but isn't spoken about enough, so I'm glad I had the chance to get into it today! Grab your nearest notepad, pen, and CEO, and tune in to hear the "how to's" and "this is why's" of company culture.Topics discussed:Can a culture evolve?What even is company culture?How to understand if your culture is changing...2023-06-2928 min

Flip Flops & People Ops (w/ Christie Hoffman)Mission vs Vision vs Values: An Overlooked Strategy for Driving EngagementIn this episode, we dive into how your mission, vision, and values are supposed to serve as the bedrock of your organizations identity, future trajectory, and framework for employees to make decisions. We also explore why it is crucial for employees to align with and embrace these foundational elements, as their collective buy-in drives engagement and propels the organization forward!Topics discussed:Giving my silent co-host a nameWhat really is the difference between the three?Mission vs. Vision How to find out if employees know your values How to figure out which values employees ca...2023-06-2226 min

Flip Flops & People Ops (w/ Christie Hoffman)Survey Fatigue Doesn't Exist if you Do it RightSurvey Fatigue happens in companies WITHOUT a survey strategy. First, you need a CEO who gets the people-first concept, then you can send surveys with a problem you're trying to figure out, get feedback, make changes, get more feedback, rinse and repeat. Employees won't mind taking surveys when they know someone takes them seriously. The hardest part is being strong enough to not take things *personally*!Topics discussed:Company culture and surveysHelping your CEO "get it"How to create a feedback loopHow to position everything as a win and an opportunity to do betterHandling...2023-06-1512 min

Flip Flops & People Ops (w/ Christie Hoffman)End Meeting Hell: Your employees are suffering and unproductiveIn this episode, we dive into the biggest, most dreaded time-waster at every company: Meetings. Without basic meeting etiquette principles in place, I guarantee your employees are suffering and it's affecting engagement.There are staggering costs (approx $37 billion!) associated with ineffective meetings and how they contribute to employee disengagement. I explore the common pitfalls of meetings that lack proper preparation, agendas, and clear outcomes, leaving participants feeling as though their valuable time has been wasted.Discover how simple changes can turn meetings into meaningful and impactful interactions, allowing participants to accomplish more while feeling energized...2023-06-0825 min

Flip Flops & People Ops (w/ Christie Hoffman)What does the future of work REALLY look like? Ft Scott MarkovitsWhat will work look like 5 years from now? Will we all be 100% virtual? Will all of our meetings be Asynchronous? Will we get any human interaction??The future of work may seem scary, but it's not as bad as it may seem! Join Scott and me on today's episode, where we discuss the future of work and best practices that we're implementing to better our present and prepare for our future.Topics discussed:Hybrid returns to officeLosing trust within the organization from a return to officeVirtually optimizing the employee experienceBuilding a culture...2023-06-0141 min

Flip Flops & People Ops (w/ Christie Hoffman)Proof that Experience Drives Engagement (A True Tale of Two EX's)From working in my wedding dress before walking down the aisle, to choosing work over family, today's episode has it all! In today's episode, I tell my true story of how my early career shaped my appreciation for my very first "good" employee experience I ever had. I'm applying it to you, to explain why driving engagement is all about effort, not perfection. Topics discussed:Employee Experience is an input, Employee Engagement is the outputHow meeting the very basic needs of employees is important (and possible!) at any sized company Toxic work storiesEngagement is po...2023-05-2535 min

Flip Flops & People Ops (w/ Christie Hoffman)The Art of All Hands: Secrets to a Successful Company-wide MeetingIn this episode, we delve into the topic of All Hands meetings (also called "Town Hall"s), explore common mistakes people make when running them and my recipe for the proper All Hands format!All Hands meetings are a critical component of any organization's communication strategy, they provide a platform for leaders to address the entire company and share updates, insights, and visions for the future. However, not all All Hands meetings are created equal, and the difference between a productive and a lackluster gathering can be significant.Topics discussed:Common mistakes...2023-05-1831 min

Flip Flops & People Ops (w/ Christie Hoffman)Interruption Overload: How to Manage Employee Questions without Losing Your MindYou already have a lot on your plate...You're expected to turn your company culture into a great place to work, manage multiple parts of the business, and still somehow find time to answer endless employee questions. It can feel like you're drowning in a sea of interruptions, but I have some tips to help you stay afloat! Listen to this episode to hear some easy ways to re-train your employees to seek out their own answers. By the end of this episode, you'll be able to manage the volume of employee questions more effectively and regain...2023-05-1125 min

Flip Flops & People Ops (w/ Christie Hoffman)Onboarding is like Dancing (How small changes lead to BIG engagement wins)Bad onboarding is like being thrown into a group of people doing the same dance together and not knowing the dance. That's not fun! Onboarding is the critical moment when the employee is deciding if they made the right decision or not. It's supposed to ease them into their new position and train them on how to do the 'dance' that everyone else is doing. Find out in this episode what a good onboarding process looks like and how you can improve yours!Topics discussed:Onboarding is like being in the middle...2023-05-0413 min

Flip Flops & People Ops (w/ Christie Hoffman)The Art of Fierce Conversations in HR and People OpsChristie WIlliams and I read a book together! Fierce Conversations by Susan Scott is a must-read if you want to drive productivity, and engagement and level up the way everyone communicates at your company. A fierce conversation is about provoking learning, sitting next to someone side by side, and jointly interrogating reality. The goal is to expand the conversation rather than narrow it questions are much more effective than answers in provoking learning. We detail what a fierce conversation is and use some examples of how to apply it in the corporate setting.2023-04-2740 min

Flip Flops & People Ops (w/ Christie Hoffman)Thinking Outside the Benefits Box: Perks you may not have thought of (ft. Kayla Glanville)Too many employee benefits aren't even that beneficial! Kayla and I discuss the importance of offering useful benefits to your employees and how to get more creative about picking benefits that help them live their whole life better, not just their work life! Topics discussed:Why employees don't use your benefits (they don't remember what they are) How to find out what your employees think is missing from your current benefits package How to convince your CEO a travel perk or other creative benefits are NOT sillyPeople-first companies can live up to their promise th...2023-04-2048 min

The Thinking LeaderEpisode 63: The Dangers Of Workplace Ego with Leadership Coach Christie GarciaIn this episode of The Thinking Leader, Bryce Hoffman and Marcus Dimbleby talk with Christie Garcia, a Leadership Coach, Speaker, Facilitator, and Founder of the digital Mindful Choice Leadership Academy. They explore the different facets of ego and its impact on the workplace. Christie explains the key symptoms of ego that often manifest in the workplace and how they can be detrimental to team dynamics and productivity. Christie shares insights on how to overcome Impostor Syndrome, which is a common struggle among high-achieving individuals. Bryce Christie and Marcus also examine the three types of egos and how...2023-04-1753 min

Flip Flops & People Ops (w/ Christie Hoffman)Navigating a Return to Office: CEO vs Employee ExpectationsA return back to work is a BIG change. Not many companies get it right! This episode helps you navigate the decision and conversation with your CEO and do your part of the partnership, which is to help them think the decision through from a people-first lens. What could go wrong? What effect would this have on employees? Are we prepared for this?Studies to show your CEO: 64% of employees would quit if asked to returnRemote-work-persisting-trending-permanentTopics discussed:How to speak to your CEO (verbal sparring) Harnessing your in...2023-04-1433 min

Flip Flops & People Ops (w/ Christie Hoffman)Tips for Keeping Engagement high during layoffsThis week's episode is about how it's inevitable to make mistakes during a layoff (so don't beat yourself up!). They move fast and a lot of people are affected, all employees want to see is an emotionally available leadership team and a place to put their heavy emotions.Topics discussed:Use the AMA format (Ask Me Anything) Rebuilding trust with the teamNot addressing low morale is like mold growing in the walls - just because you ignore it, doesn't make it go away. It grows and gets worse You can have small engagement wins ev...2023-04-0612 min

Flip Flops & People Ops (w/ Christie Hoffman)The Power of Soft Skills: How Effective Management Drives Engagement (ft. Scott Asai)Scott Asai is a TEDx speaker and leadership coach on the importance of soft skills in management. When your employees have a leader who is empathetic, an active listener and a strong communicator, they're much more likely to thrive and be productive and happy employees.Gallup says 70% of the employee experience is the relationship between the employee and their manager, it's time to make sure managers are equipped to meet this responsibility with next level-leadership! Topics discussed:Soft skills are what drive your career forward, not your hard skillsQuestions managers need to a...2023-03-2832 min

Flip Flops & People Ops (w/ Christie Hoffman)Maximizing Engagement Through Better, More Effective 1:1s (ft. Eric Williams)Do your managers lack training? (I'll answer for you... YES.) Have a feeling it's probably causing your people and teams to be disengaged? (I'll answer for you again, probably ALSO YES.) In this episode, Eric Williams, a seasoned leadership coach, shares his best practices on how one-on-one (1:1) meetings between managers and their team members can help build a culture of trust, collaboration, and high performance. When managers know how to hold effective 1:1s, they can become a valuable extension of you and your leadership team's people-first philosophy. Key Topics:What makes a 1 on...2023-03-2358 min

Flip Flops & People Ops (w/ Christie Hoffman)How to make your CEO happy ft. Laith Dahiyat (My CEO)The CEO and HR should be partners in disengagement crime. Not only should you be reporting directly to this person, but you both also need to care deeply about the employee experience and how making small improvements leads to higher employee engagement levels. Listen to Pingboard's very own CEO (Laith Dahiyat) talk about why his relationship with our Head of People Ops works as well as it does, and some tips on how to best communicate, work with and get on the same page as your CEO.Key Topics:How to build...2023-03-1430 min

Flip Flops & People Ops (w/ Christie Hoffman)Rockstars vs Superstars (in teams), What's the Difference?Don't accidentally promote a rockstar vs a superstar! If you do, make sure they know the role will be completely different. The big takeaway here is to be workshopping all your people managers so they can regularly learn from and build on each other's experiences!Key Topics:Superstar vs. rockstar What to do if a new people manager isn't leading well Guidance on management training for all your people managersResources Mentioned:View this podcast on YouTube!Follow Christie Hoffman (Host) on TikTok and Linkedin, and...2023-03-0715 min

Flip Flops & People Ops (w/ Christie Hoffman)Become BFFs with your CEO & Revenue-first vs People-first companiesAre you a people-first company, or revenue first company? Your CEO might say you're a people- first company, but living it and saying it are two different things. Getting on the same page with your CEO will help make sure you have an ally and partner to help you actually drive engagement this year! [Watch on Youtube]Key Topics:People-first vs. Revenue First CompaniesHow to ask your CEO for more HR headcountHow to get the CEO to be your ally!Why HR is the biggest revenue lever a company has 2023-03-0216 min

Flip Flops & People Ops (w/ Christie Hoffman)AI for HR? Heck Yeah! Leveraging ChatGPT and Other Tools To Work Smarter (ft. Daan van Rossum)Daan van Rossum (CEO, FlexOS + author of FutureWork Newsletter) explains how generative AI is changing the game in HR. No more writing job descriptions from scratch, scrambling to write witty internal comms, or coming up with creative solutions to your EX problems alone. Your productivity will skyrocket if you take the time to learn how ChatGPT and various other AI tools can help you get the job done faster. It's still you - you are not being replaced, you're just partnered with high powered intelligence to work smarter, not harder! Key Topics:2023-02-2231 min

Flip Flops & People Ops (w/ Christie Hoffman)Employee Engagement vs. Employee ExperienceDo you know the difference between Employee Engagement and Employee Experience? The two terms sound very similar— but they're not the same! This episode explains the difference so you can understand how to explain to your CEO what you're working on (and why!) Watch on YouTube Key topics discussed:- How a highly engaged workforce is an output of optimizing your EX- What to tell your CEO when they ask "what's your plan to fix engagement?"- Just because you're working on your EX, doesn't mean you wi...2023-02-1525 min

Flip Flops & People Ops (w/ Christie Hoffman)Survey Cadence + Driving Participation (Guest: Christie Williams)Christie Williams (VP EX of SoftDocs) is on to discuss how she gets employees to actually take her surveys! And lots of other helpful survey strategies you'll want to hear. (Watch on YouTube!) Key Timestamps and Topics:(1:10) Why employees hate taking surveys (5:10) Figuring out survey cadence, questions to ask, etc.(8:00) How to tell your CEO "no" (11:30) Transparency with results at Town Hall(12:20) What to do if your executives don't get the value of surveys (19:00) Announcing your surveys ( .gif Christie uses )(23:10) The art of Storytelling your survey res...2023-02-0836 min

Flip Flops & People Ops (w/ Christie Hoffman)The Employee Hierarchy of NeedsEvery employee engagement survey will reveal several areas of your EX that need help. How do you choose what to work on first? This episode walks you through prioritizing the desperate cries for help after a survey closes. (watch on YouTube)Key topics discussed:Asking the right questions on an Engagement SurveyHow to decide what to work on first when the data comes backHow to tell your CEO You’ve got it all under controlUseful links and resources:Employee Hierarchy of Needs SlideEmployee Surveys 101Engagement Survey WorkshopThe 3 Types of Employee SurveysAutomate yo...2023-01-3015 min

Flip Flops & People Ops (w/ Christie Hoffman)How Long Should New Hire Onboarding Last? 🤔Listen to learn how long onboarding should take for your company — Don't rely on what random blog from Google says. Too many outside factors! Things mentioned: Template for surveying new hires Watch episode on YouTube Pingboard can automate your onboarding surveysMore detail on survey best practices Find me on Linkedin 2023-01-2122 min

Flip Flops & People Ops (w/ Christie Hoffman)All your employees want is an apology (Surveys!)This episode explains the critical first step to regaining employee trust in your surveys. (Watch on Youtube, too!) You'll be on your way to higher, more honest participation so you know where to spend your time and energy to make the biggest impact on engagement! 👉👉 Register for my upcoming webinar to learn how to send surveys employees don't hate. I'll help you get better at using surveys to get the right data to deliver a better EX - these sessions are a ton of fun and I love meeting you in a live format! Follo...2023-01-1709 min

Flip Flops & People Ops (w/ Christie Hoffman)Tips for a Better, More Productive 2023!Happy New Year! 🚀 I have LOTS of tips for you, broken into 3 buckets: (1:40) Employees who have a better 2023 will be more engaged. (8:38) Candidates who have a better 2023 will give you a stronger employer brand. (16:05) YOU having a better 2023 helps everyone! Articles + Research Mentioned: My blog post: The 3 types of Employee Surveys Google's research - No more than 4 interviews for candidates!The One Thing - Book reccomendation 2023-01-0426 min

Flip Flops & People Ops (w/ Christie Hoffman)How Workshopping People Leaders Drives EngagementGallup Report Mentioned: 👉 The 2022 State of the Workplace 70% of the employee experience is the relationship between the employee and their manager. That's a lot out of HR's hands! Managers aren't always taught how to lead with heart, but that's where workshopping comes in. When managers hold recurring 1:1s with their team, they'll learn the unique needs, hopes and roadblocks each person encounters . A huge driver of engagement is a people manager who has been trained to lead their team with empathy and und...2022-12-1412 min

Flip Flops & People Ops (w/ Christie Hoffman)Compensation Planning 101Christie Williams is the VP of Employee Success at Softdocs. A long-time friend of the show and a lovely human, she walks us through what it takes to build a compensation plan for your organization. Moments to Catch:What's a compensation plan? — 3:15 Get on the same page with leadership — 4:50Writing a compensation philosophy — 7:30Why pay bands don't matter if you can't retain your workforce — 8:00Why being small isn't an excuse to not have compensation plan — 11:15Never swap titles for money — 12:34Getting executi...2022-12-0743 min

Flip Flops & People Ops (w/ Christie Hoffman)The 3 Types of Employee Surveys (when to send + what questions to ask!)Employee surveys will set you free! You just need the right strategy to build trust with employees and make lasting impact to your EX.The 3 main employee survey formats are:eNPSEmployee EngagementPulse Other things mentioned in this episode:TikTok Video that revealed 3 clear patterns why employees hate surveysGallup's 12 Engagement Driver Questions Pingboard's Survey Feature Blog post outlining the 3 most popular surveys more survey best practicesGallups 12 Engagement Driver Questions: I know what is expected of me at work.I have the...2022-11-1417 min

Flip Flops & People Ops (w/ Christie Hoffman)Quiet Quitting: A managers time to shineQuiet Quitting overtook the Great Resignation as HR's top buzz term seemingly overnight. With 70% of the employee experience left up to the relationship with an employee's manager, that's a lot out of your hands. What's an HR leader to do? Listen to learn more! Things mentioned: Quiet Quitting Is About Bad Bosses, Not Bad Employees 140 Open-Ended 1:1 Questions to Build Trust Managers Account for 70% of Variance in Employee EngagementTips for effective 1:1s at your company 2022-09-2021 min

Flip Flops & People Ops (w/ Christie Hoffman)Remote Onboarding done right (with Yupin)!Building a good onboarding program is hard as it is... and the pandemic has made it even more difficult! But remote work is here to stay so it's time to add some surprise and delight moments into your new hire experience. This episode has just that!2022-09-1522 min

Flip Flops & People Ops (w/ Christie Hoffman)Retention Strategies to Keep your Best PeopleTurnover is so expensive! Implementing every strategy in this episode above may seem overwhelming, so just go one at a time. They'll add up to a big difference! Studies I mentioned: Employee retention: The real cost of losing an employee (SHRM)Forget Cash. Here Are Better Ways to Motivate Employees (HBR)Employee Burnout: What It Is and What to Do About It (BambooHR)Feedback Is Not Enough (Gallup)Pingboard can help you with Recognition, Transparency, 1:1s, and launching soon... Surveys! Email me to learn more: christie@pingboard.co...2022-06-1624 min

Flip Flops & People Ops (w/ Christie Hoffman)Why are candidates ghosting you? 👻Ghosting is so frustrating. But something happened to cause the person to stop responding. How do you figure out if it was your fault or not? Listen to hear this simple way to get the feedback you need to dial in your recruiting process!2022-06-0412 min

Flip Flops & People Ops (w/ Christie Hoffman)Stop forcing your employees to be on cameraPeople don't want to be on camera all day. A Standford Study shows walking meetings boost productivity!Let them fill their secondary focus with walking and primary focus on listening to the meeting while walking. Get the data that people want to try this in a survey first, and then tell your senior leadership team you're going to test this out, with data in hand! =======Find Christie on Linkedin!2022-05-1911 min

Flip Flops & People Ops (w/ Christie Hoffman)5 Ways to Drive Engagement NOW!#1 No Meeting Wednesday Nobody wants to get interrupted. Give everyone permission to go deep on the "stuff" so they can actually move projects forward! #2 Close the loop on your Surveys Nothing makes an employee more annoyed if they're responding to your pulse surveys and you're not closing the loop in your All Hands (Example pulse questions)#3 Give another home office stipend ....yes, even if you already gave one! Help your people make their space as comfortable as possible. #4 Remind your managers to think like Coache...2022-05-0713 min

Flip Flops & People Ops (w/ Christie Hoffman)I'm Back!I left for about 3 months, but I'm back! New episodes shipping soon.... :D-Christie 2022-05-0400 min

Off The RecordRace Track Food is the Best Food: Rico Abreu and Nick Hoffman Join Off the Record With Davey Segal and Mamba SmithIt's time, yet again, to go Off The Record with Davey Segal. This week, Davey is joined by dirt racing superstars Rico Abreu and Nick Hoffman. Martinsville Hotdogs: Rico says they're AMAZING, Nick says he's never had one... GASP! But the group goes on to talk about their favorite race track food. Mamba, who was late, checks in from Homestead-Miami Speedway and the group talks racing, and in particular DIRT RACING, as NASCAR hits up Bristol Dirt this weekend. --- Support this podcast: https://podcasters.spotify.com/pod/show/off-the-record-racing/support 2022-04-1642 min

Flip Flops & People Ops (w/ Christie Hoffman)A Quick Update from ChristieThanks for everything. The show is not ending, keep listening! 2022-01-1402 min

Flip Flops & People Ops (w/ Christie Hoffman)Social Impact Programs - Why does it feel good to do good for others?Why is a social impact program important to employee experience? Creating a positive association with causes/ charities that employees are most passionate about and your company, aids retention and employee turnover. Joel Pollick the CEO of Percent Pledge- a platform that creates customized social impact programs enabling businesses of any size to authentically engage with their workforce and improve employer brand. Things we talked about:Why physiologically and biologically does it feel good to give back?Halo Effect- the feeling you get when you give back to othersWhy gift-giving i...2021-12-0545 min

Flip Flops & People Ops (w/ Christie Hoffman)HR Advice from TikTok: How to keep pushing on your rejected recommendations + Why you need to duplicate yourself at the companyTikTok is full of PeopleOps and HR thought leadership. Veronica “V” is a funny, relatable HR TikTok follow. She often hosts free, live sessions on TikTok to give HR advice (in real-time!) to other HR professionals. HR / Corporate / Leadership accounts to follow on Tiktok:@BusinessCoachEric @PeopleCultureCollective (Veronica, our guest on this episode)@Jenna Hushka@CorporateNatalie@Corporatemama@Loewhaley@Bdainton@justrod ...2021-11-2846 min

Flip Flops & People Ops (w/ Christie Hoffman)Tackling mental health and well-being across teams (for a better employee experience!)The nature of work is changing. Stress, burnout, and mental health issues are escalating. How can you learn how your people are feeling, whether they’re in the office or across the country?Sean Burke is the CEO and founder of CheckingIn— a mental health and well-being platform for your people. You as an HR leader can use their dashboard to help you build out actionable insights that drive positive changes to your employee experience. Things we talked about: Sam Harris is an American philos...2021-11-1145 min

Flip Flops & People Ops (w/ Christie Hoffman)Saying "No" to your boss (and others!) Finding your values, Managing your day and energyDan and Alycia are good friends of mine and hosts of the show The 20/20 Perspective, a show about how you can be successful through your failures. In this episode, we talk about: How to say "no" to your bossPsychological safety and mastering the power dynamic with your boss (Radical Candor is a great way to get there) Figuring out what your "work" values are (and could your team have values?)Feel your feelings because they're not wrong, use the feelings wheel!Good leaders are em...2021-11-0851 min

Flip Flops & People Ops (w/ Christie Hoffman)Employee Engagement vs. Employee Satisfaction (What's the Difference?)⭐ ⭐ ⭐ Friends of the show! ⭐ ⭐ ⭐Will you take this survey? https://www.surveymonkey.com/r/TQC92BN ---------The terms employee engagement and employee satisfaction might sound like semantics to the untrained ear. But they're not the same thing and they're not measured with the same questions, either! Employee Engagement: A measure of how willing employees are to go above and beyond. These things are typical under the control of the manager:employees feel like their work mattersemployees feel like they're trus...2021-10-1318 min

Flip Flops & People Ops (w/ Christie Hoffman)Care Packages & Virtual Classes for a Better Employee ExperienceConnor Carrol of FitPros talks to us about all of the creative ways to nudge your people to slow down and take care of their overall well-being! Companies like Twitter, Forbes, Square and Allbirds all use FitPros to empower their employees to take charge of their personal health and find balance with their work. FitPros can send custom branded care packages to your people while also offering a huge variety of online educational courses: mental healthnutritionparentingsleep hygieneemergency preparednessleadership tactics (...just to name a few!) We also talk a l...2021-09-1823 min

Flip Flops & People Ops (w/ Christie Hoffman)Performance Reviews, Pulse Surveys and Psychological SafetyGuest: Christie Williams, VP of Employee Success @ SoftDocs This episode is FULL of helpful tips and insights on employee engagement. Christie (yes, we have the exact same name 😜) is a great person to follow and connect with on best practices for making data-driven people decisions at a growing company. In this episode you'll learn:Slack groups where you can find quick answers to common HR quetsionsHow to get your people to take your pulse surveysWhy peer evaluations (360 reviews) should be anonymous and delivered from the managerThe difference between roc...2021-09-1737 min

Flip Flops & People Ops (w/ Christie Hoffman)Spontaneousli - A Slack Plugin for Employee HappinessScott Markovits is the CEO of Spontaneousli, a Slack plugin to boost employee engagement by recreating those long-missed magical in-office interactions. No more finding the right time, meeting invites, call links, or knocking on doors. He also hosts Leading from Afar...a podcast aimed at sharing knowledge & experience to help make remote awesome within your company. Other Things Mentioned:Try the Spontaneousli slack plugin-free, for 30 days!Open-ended questions for pulse surveys and 1:1s Re-skilling Vs. Up-skilling episodeIf yo...2021-09-0746 min

Flip Flops & People Ops (w/ Christie Hoffman)The 7 Pillars of People👉 How does a People team support 150 employees? 👉 How do you get the SLT to solve the right engagement problems? 👉 Why is it so hard to roll out new tools? In today’s episode, I speak with MyTutor’s Head of People, Will Beaton. He shares how (and when) to think about bringing specializations into your People team, explains the importance of surfacing the right metrics to the SLT, and even how to test for someone’s ability to receive feedback in their interview process. Sprinkle in some great book recommendations & S...2021-08-2337 min

Flip Flops & People Ops (w/ Christie Hoffman)How to Increase your Influence in the Workplace ⚡ Influence takes intentional practice and honest, self-reflection! We all have influence, but how are you growing yours every day? I spoke with Dan Newman-- a professional coach, life-long learner who explains that to be effective in organizations today, you must be able to influence people. What we talked about:Theory of multiple intelligencesRadical candor quadrant Howard Gardnerlet go of your egoChristie's reading a book called SapiensHave a quarterly check-in with yourself7 Habits of Highly Effective PeopleNihlist Arby'sHave a To-Don't listStop checking your email so much! Dan's podcast all about failure Chris...2021-07-2654 min

Flip Flops & People Ops (w/ Christie Hoffman)Take control of the talent shortage: Re-skilling vs. Up-skillingIt's a candidates market right now - but it's also your time to shine as a creative and innovative leader! Here's a list of ideas for you to consider to take control of the talent shortage: Reskilling - (re-thinking) learning a completely new set of skills ex: front end developer wants to join the finance department Upskilling - (up-leveling) adding skills to compliment an existing skillset ex: front end developer wants to become a full-stack developer Upskilling will improve retention and build loyalty. Re-Ski...2021-07-1229 min

Flip Flops & People Ops (w/ Christie Hoffman)Tips For Effective 1:1s At Your CompanyAn effective 1:1 is your swiss army knife to fix all kinds of issues, making your employee experience one of the best. BUT. Not every manager has been taught how to give an effective 1:1! This episode is full of tips to help you make a big impact, company-wide!Things mentioned: 140 Open-Ended 1:1 Questions to Build TrustThe feeling wheelGallup Study HBR: What great managers do daily Template to explain this new 1:1 processResources for living (Amazon's new ment...2021-06-1825 min

Flip Flops & People Ops (w/ Christie Hoffman)What is Psychological Safety and How Does it Drive Engagement?🌱 Psychological safety is an environment where you feel like you can share your thoughts, mistakes, concerns, and big ideas without being ridiculed. It doesn't mean... "La, la laaaa.... 🦄 🌟🌈everyone should LOVE and support every thought that comes out of every person's mouth!" Nope. What we're talking about, is candor - respectfully speaking in a direct, open, and honest way. What else I talked about: Read the book Radical Candor Well's Fargo's PR nightmare ...2021-05-3123 min

Flip Flops & People Ops (w/ Christie Hoffman)Recognizing Employee Burnout and Taking Action 🔥 "I'm Burned out." can mean so many different things..."My workload is too much." "I don't feel like my manager cares about me." "I don't feel like I have any friendships on the team." "I don't have the right tools or software to do my job." "I have a skill gap that's stressing me out." "My manager is micro-managing me." "I don't have a healthy work/life balance." ... you get the idea.Each of these reasons for burnout requires its own action plan. 💥Ask the right questions to figure out WHY behind what's c...2021-05-1725 min

Flip Flops & People Ops (w/ Christie Hoffman)Understanding Every Personality on your TeamIf you're not connecting with people at your organization, you're going to want to check out 16personalities.com!Here's a look at ALL of the personalities (including their nicknames)Example of a personality profile from 16 personalities (this one is mine!)Make Me Smile story: Dollar General offers employees 4 hours pay to get COVID vaccineWeekly Tip: The little things add up to the big things while working remotely. Do not snooze your alarm (here's why)Ma...2021-05-0319 min

Flip Flops & People Ops (w/ Christie Hoffman)HR Vs. People Ops - What's the Difference?👯‍♀️ Are HR and People Ops the same thing? Not really! Here is a useful image to help you see the breakdown in the two departments. Helpful Articles• From HR to People Ops: When and Why To Start a People Team?• What’s the Difference between HR and People Operations?• People Operations vs. HR: What's the Difference?• What is People Operations?Make me...2021-04-2116 min

Flip Flops & People Ops (w/ Christie Hoffman)What is Pre-boarding? How it Increases Engagement👶If you're not preboarding your new hires, you're missing out on the first chance to create an awesome employee experience! Things I mentioned: Preboarding (and onboarding) checklistGallup Study I mentioned Webinar I did a while back on the same topic (with visuals)How to Win Friends and Influence People (Great book!)I mentioned Alyce.com ...but they actually only deliver swag for prospecting (selling), not for internal preboarding (sowy!) Custom Ink - THEY can help you with custom swag! Send a...2021-04-2119 min

Lawler Out Loud: Mixing up the MainstreamMixing up the Mainstream with Laura HoffmanLaura Hoffman spent 20 years cultivating a thriving wine and spirits career while becoming the first woman to manage a fine wine sales team working for both distributors and global suppliers and running NAOP teams. As she built and expanded her C-suite expertise, she realized that enlightened personal wellbeing, strategic coping mechanisms, and increased holistic awareness would offer core strengths necessary to thrive despite the pressures of the corporate environment. Laura is now a Reiki Master (Usui lineage), a certified Clairvoyant Practitioner, Medium and Intuitive Energy Healer, and is currently training to achieve her Kundalini Teacher certification. She currently runs...2021-04-1932 min

Flip Flops & People Ops (w/ Christie Hoffman)Welcome to Flip Flops & People Ops!Welcome to a new podcast brought to you by Pingboard called Flip Flops & People Ops! This is the show that teaches you how to build a better culture by putting your employees first. Every week I'll bring you new ideas and strategies to help your employees feel more connected, empowered, and engaged!• Connect with me:Linkedin.com/christiehoffmana • Templates can be found at pingboard.com/peopleops 2021-04-0603 min