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Christine Russo

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What Just HappenedWhat Just HappenedConsumer Behavior Is Anything but Predictable: Insights from Katie Thomas of Kearney Consumer InstituteIn this conversation, Christine Russo, host and creator of What Just Happened, sits with Katie Thomas from the Kearney Consumer Institute. Thomas enlightens a spin on current-day perspectives suggesting that businesses can shift away from rigid, category-based views of shoppers and age-based demographics; and instead focus on the full psychological and lifestyle context of consumers. She explains that uncertainty, lingering from the pandemic and ongoing economic challenges, has made consumers more sensitive, selective, and frustrated, leading to brand skepticism and new behaviors even boycotts. While data and need states can offer valuable insights, Katie warns that brands often underestimate...2025-04-1819 minWhat Just HappenedWhat Just HappenedDoubleDash, Designer Shoes, and a Door to Retail Media: DoorDash’s Big Reveal with Toby EspinosaChristine Russo, host of What Just Happened, sits down with Toby Espinosa, Vice President of DoorDash Ads, to discuss the company’s evolution and its growing role in retail media. Espinosa, who has been with DoorDash for a decade, shares how the company expanded from a local restaurant delivery startup into a global, multi-category logistics platform serving 30 countries. Initially created to help small businesses grow through delivery logistics, DoorDash has since launched promotions, advertising tools, and partnerships to support both local entrepreneurs and large brands alike.Espinosa highlights DoorDash’s commitment to simplifying complex challenges for small busi...2025-04-0314 minWhat Just HappenedWhat Just HappenedA Provocative Look Inside Shein: Peter Pernot-Day on Reinventing Fashion at ScaleChristine Russo, host of the What Just Happenedpodcast, sits down with Peter Pernot-Day Head of Strategic and Corporate Affairs for North America and Europe for a wide-ranging discussion.Pernot-Day shares that Shein’s “secret sauce” lies in its ability to match supply precisely with demand—something made possible by their demand-driven model and relentless focus on the consumer. He explains that Shein isstructurally aligned to operate with speed and efficiency, with systems in place to test and scale products based on real-time data. This agility, pairedwith deep consumer insight, enables Shein to avoid overproduction and reduce waste. Pernot-Day also highligh...2025-04-0217 minWhat Just HappenedWhat Just Happened"Two-Way Doors & Retail Rebounds: A Conversation with Sucharita Kodali, VP Forrester ResearchIn this episode of What Just Happened, Christine Russo interviews Sucharita Kodali, VP and Principal Analyst at Forrester Research, to unpack the ever-evolving dynamics of digital transformation in retail. Kodali shares her perspective on how retailers should approach innovation with caution, emphasizing the importance of testing and two-way-door decisions—those you can reverse—especially in areas like generative AI and emerging tech. She advises brands not to blindly follow Amazon’s lead, but to embrace its spirit of calculated experimentation and long-term thinking.The conversation explores the cyclical nature of retail brand equity, using Target and Gap as cas...2025-03-1918 minWhat Just HappenedWhat Just HappenedEvan Armstrong of RILA.org on Retail Policy, Workforce Trends, and the Future of the IndustryChristine Russo, host and creator of What Just Happened, sits down with Evan Armstrong of the Retail Industry Leaders Association (RILA) to discuss the organization's role in shaping retail policy. Evan explains that RILA represents the country’s largest and most innovative retailers, focusing on public policy, advocacy, and industry events. He highlights key legislative issues affecting the retail sector, including tariffs, trade policy, and workforce regulations, noting how RILA works proactively to support its members in navigating these challenges.The conversation delves into the evolving landscape of workforce policy, particularly in the wake of shifting government re...2025-02-2717 minWhat Just HappenedWhat Just HappenedHugh Forrest on How SXSW Continues to Evolve and What to Expect This YearChristine Russo, Host of What Just Happened, sits down with Hugh Forrest, President and Chief Programming Officer of South by Southwest, to explore how SXSW is the ultimate gathering for creatives and also serves as a melting pot for innovators across industries. From music, film and multi-media, SXSW is where the world's leading brands, marketing, technology, and activations collide with groundbreaking advancements in AI and now, quantum computing. SXSW has solidified itself as a mecca for creative minds, where emerging trends are not just discussed but actively shaped, making it the go-to destination for those looking to stay ahead...2025-02-2113 minWhat Just HappenedWhat Just HappenedTim Fehr, COO of Happy Returns, a UPS Company discusses The Future of E-Commerce Returns: How Happy Returns and UPS Are Redefining Convenience and EfficiencyChristine Russo, host of What Just Happened, has Tim Fehr from Happy Returns as her guest. Tim discusses the company's rapid growth and how its partnership with UPS has accelerated automation in the returns process. He explains how Happy Returns successfully integrated robotics into their facilities before the peak holiday season, reducing transit times and loss rates to record lows. The company has doubled its productivity through automation in 2024 and is now developing a new plan to further enhance efficiency in 2025. Fehr also highlights the importance of optimizing outbound transit times and leveraging cross-dock programs to reduce...2025-02-1614 minWhat Just HappenedWhat Just HappenedPoint of Synergistic, Synthesized Solutions with Dax Dasilva, CEO of LightspeedChristine Russo, host of What Just Happened, leads a thought-provoking conversation with Dax Dasilva, CEO of Lightspeed, about the evolution of point-of-sale (POS) systems into comprehensive business solutions. Russo sets the stage by emphasizing how a poor checkout experience can undermine an otherwise excellent store experience. She introduces the idea of rebranding POS highlighting its role in empowering associates to enhance customer interactions. Dasilva elaborates on Lightspeed’s evolution into a "light ERP" solution for medium-to-high complexity retailers, integrating inventory management, e-commerce, social channels, and analytics. Russo pitches alternative terms like "point of synergy" and "point of synthesis," which Da...2025-02-0424 minWhat Just HappenedWhat Just HappenedIs Newness Retail's Survival Secret?Join Russo, host of What Just Happened, as she delvesdeeply into the concept of newness in her conversation with Helen LambertKennedy, founder of Lambert Associates and The Style Pulse. The interview examines the role of newness driving business,department stores, and how newness manifests across different global markets,emphasizing its importance for customer loyalty and retail innovation. LambertKennedy discusses the delicate balance between risk and reward in adopting newbrands, noting how department stores and smaller retailers approach thechallenge differently. She also highlights The Style Pulse's use of technology,such as their AI avatar Julia, which enhances the...2025-01-2318 minWhat Just HappenedWhat Just HappenedRetail: Year End 2024 with Top Retail Experts Michael Zakkour and Brandon RaelChristine Russo, the host and creator of What Just Happened, hosted Michael Zakkour and Brandon Rael for the retail industry year-end recap. The discussion highlighted many key initiatives and strategies like the evolution of video commerce, which has transitioned from a niche concept to a mainstream strategy, as evidenced by significant contributions to sales during events like Black Friday and Cyber Monday. Zakkour emphasized the importance of adopting a comprehensive "v-commerce" strategy that integrates various forms of video content, while Rael discussed how consumer behavior has reshaped retail, with influencers and social platforms like TikTok driving engagement and conversions...2024-12-1839 minWhat Just HappenedWhat Just HappenedSitting Down with Hanro US President, Marianna Santanas Christine Russo, host and creator of What Just Happened, engages in an insightful conversation with Mariana Sotinas, President of Hanro USA. The discussion explores the strategic considerations behind Hanro's distribution channels, their focus on quality and customer loyalty, and the importance of a feedback-driven approach to continuous improvement. Mariana shares insights on the brand's transition to Shopify, successful customer-centric initiatives like in-store events, and the launch of their winter capsule collection. They also delve into leveraging Hanro's heritage and luxury positioning to acquire new customers, expand into travel retail, and maintain a loyal, generational customer base. The...2024-12-1010 minWhat Just HappenedWhat Just HappenedCampus Stores with Brian Wright from the Vol Shop! Christine Russo, the host and creator of What Just Happened, recently welcomed Brian Wright, Director of VolShop at the University of Tennessee, to discuss his approach to campus retail leadership. With a sprawling operation across 14 locations, VolShop handles everything from books and tech supplies to sports concessions and partnerships with renowned brands like Lululemon. To optimize customer experiences during peak demand, such as during product launches, Wright deployed innovative measures like the Wait while system. This system, inspired by pandemic-era shopping adaptations, required customers to reserve shopping slots, ensuring efficient service and inventory management. 2024-12-1014 minWhat Just HappenedWhat Just HappenedPayPal Ads has Landed - Big Doesn't Describe it. Learn more.Christine Russo, founder and creator of What Just Happened, sits with Dr. Mark Grether, SVP and GM of PayPal Ads - a pivotal moment in PayPal's venture into advertising. Dr. Grether reflects on the rapid progress since joining PayPal six months ago, launching an advertising platform that leverages its vast network of 400 million active users and millions of merchants. This integration allows advertisers to capitalize on unparalleled transaction insights, optimizing ad effectiveness and consumer engagement. With over 225 billion transactions passing through PayPal's pipeline, Dr. Grether envisions this as a transformative opportunity in the e-commerce space. He emphasizes the differentiation...2024-12-0414 minWhat Just HappenedWhat Just HappenedSuze Dowling of Pattern Brands and the State of DTCSuze Dowling, co-founder and Chief Business Officer of Pattern Brands, discussing her company's unique approach to direct-to-consumer (D2C) business and sustainable growth. Pattern operates a portfolio of seven home goods brands under a unified model to optimize profitability and shared resources. Dowling explained how the D2C industry has evolved, emphasizing the importance of profitability over vanity metrics and focusing on sustainable, customer-centric growth. She also highlighted the transition from cutting out intermediaries to adopting an omnichannel strategy, blending online and offline customer experiences. The discussion delves into the challenges and transformations of...2024-11-1916 minWhat Just HappenedWhat Just HappenedThe Reign Off Price Retail - with Nancy MairThe podcast "What Just Happened" features an engaging conversation with Nancy Mair, an expert in the off-price retail industry. Mair emphasizes that the success of off-price retail stems from delivering top brands and surprising deals, creating a unique shopping experience that attracts a loyal customer base. Mair discusses the evolution of the off-price model, focusing on how these businesses now attract significant interest from vendors due to timely payments, streamlined logistics, and strong partnerships. She outlines the complex processes behind inventory management, including acquiring closeouts, made-for-off-price goods, and private labels. These strategies enable off-price...2024-11-1813 minWhat Just HappenedWhat Just HappenedCEO of Sezzle, Charlie Youakim, on Buy Now Pay Later and What Later Looks LikeThe podcast features an interview with Charlie Youakim, CEO of Sezzle, discussing the company's journey in the competitive "buy now, pay later" (BNPL) space. Charlie highlights the strategic milestones of Sezzle, including its recent listing on NASDAQ and a notable sponsorship with the Minnesota Timberwolves. Sezzle's growth is marked by its innovation and adaptability, moving from traditional merchant partnerships to introducing subscription services like "Premium" and "Anywhere," allowing users more flexibility to shop across various retailers. Youakim explains the development of Sezzle's direct-to-consumer (DTC) approach, which emerged from listening to customer feedback about wanting to use Sezzle's...2024-10-2221 minWhat Just HappenedWhat Just HappenedIs Luxury Messy? What is Luxury with Marie Driscoll and Silvia ColemanIn this conversation, two luxury experts, Marie Driscoll and Silvia Coleman, discuss the evolving luxury market and its complexities. Marie, with her background as an equity analyst and current roles in academia and luxury market analysis, reflects on how luxury brands, once driven by exclusivity and craftsmanship, are now facing challenges such as post-pandemic economic pressures, changing consumer behavior, and an over-reliance on high-net-worth individuals. Silvia, also a former equity analyst, emphasizes the importance of customer experience and the current trend towards experiential luxury, noting that brands need to rethink their value propositions as consumer expectations shift. Both experts...2024-10-1025 minWhat Just HappenedWhat Just HappenedSports Retailing with the Legend Matt PowellIn this "What Just Happened" podcast episode, Christine Russo hosts Matt Powell, an industry expert in sports retail. The discussion covers e-commerce, physical retail, particularly multi-branded stores for Sports Retail and that still plays a vital role in the sports retail ecosystem.   Key Discussion Points: -          “Malls are Not Dead – But there are Dead Malls” – Powell -          Nike’s challenges -          Foot Locker’s probability of success -          Wholesale/DTC -          Branding and Product   The discussion covers brand integrity and the importance of maintaining product quality. Matt points out...2024-09-0712 minWhat Just HappenedWhat Just HappenedCustomer Check Out Experience DEFINES the retail and brand experience.Christine Russo hosts "What Just Happened" and welcomes Eric Schoch from NCR Voyix, who oversees the retail business. Schoch emphasizes the importance of the checkout experience in stores, highlighting the role of point-of-sale (POS) systems in enhancing customer interactions and operational efficiency. He discusses how data and insights derived from POS systems are crucial for retailers to make informed decisions regarding inventory, pricing, marketing, and overall store management. Schock further elaborates on the "upgrade imperative" facing retailers, driven by the need for modernized store systems that can handle contemporary challenges such as inventory management...2024-07-2421 minHIListically Speaking with Hilary RussoHIListically Speaking with Hilary RussoSelf-Healing and the Modern Trauma Toolkit Dr. Christy GibsonWhat if you could transform your trauma into a source of hope and healing? A physician in the middle of a pandemic, who survived the earthquakes in Nepal, Dr. Christy Gibson realized the mounting rates of trauma showing up, but not being recognized. Her mess became her message when she launched the "TikTok Trauma Doc” and authored the "The Modern Trauma Toolkit", a book that is a must at your bedside. During this conversation, Christy shares profound insights on hope in trauma recovery and the hidden emotional toll on healthcare professionals. Discover the distinction between PTSD and normal responses to...2024-07-1047 minWhat Just HappenedWhat Just HappenedGen AI Conundrum: HERE is one way to use it for your BusinessSit Down with Christine Russo as she hosts a key technology provider in the ever-evolving ways Gen AI will help retailers and brands. Eric Best, CEO of SoundCommerce, explains the challenges of measuring order profitability due to dispersed data sources. In his experience with Richer Poorer, he found that while they could measure site traffic, conversion rates, and ad campaign performance, they struggled to answer basic questions about profitability after converting a shopper. This issue drove the creation of SoundCommerce to address the industry problem with a commercial product. Eric describes the complexity of calculating...2024-07-0215 minWhat Just HappenedWhat Just HappenedGenerative AI and Search - What's Real and What Not to DoRusso sits down with Simon Langevin of Coveo and here are some hightlights Introduction and Background: Simon Langevin, VP of product at Coveo, manages the e-commerce side of the business, which includes B2C and B2B search engine functions. The conversation covers the impact of generative AI on search and Coveo's approach to using large language models for content summarization and smart snippets. Challenges in Search and AI: The interview discusses the conflict between algorithmic product recommendations and business concerns, emphasizing the need for balance. The future of AI is highlighted as becoming more...2024-06-2310 minWhat Just HappenedWhat Just HappenedThe Rise and Rise of Retail Media with Albertsons and CriteoIn a lively exchange, Christine Russo, host of What Just Happened, Kristi Argyilan SVP Retail Media Albertsons, and Brian Gleason CRO Criteo discuss the evolution and potential of retail media networks. Kristi, with a background in media strategy and experience at Target and Albertsons, highlights the transformative impact of recognizing the value of retailer-owned assets, particularly first-party data. She emphasizes the shift towards proving outcomes rather than just impressions. Brian, drawing from his diverse career spanning publishing, technology, and agencies, underscores key moments that illuminated the growing significance of retail media, such as the revelation of Amazon's ad revenue...2024-03-2421 minWhat Just HappenedWhat Just HappenedLiza Amlani and Roz Griner Discuss Retail Fundamentals, Brand Challenges and moreIn a dynamic discussion on the evolving landscape of retail, Liza Amlani and Roz Griner shed light on the pressing challenges and opportunities facing the retail brands. Liza emphasizes the importance of organizational effectiveness and increasing profitability through better go-to-market strategies, assortment planning, and reducing overdevelopment, while Roz pivots towards leveraging social media and content creation for branding and consulting. Both agree that the retail sector is navigating uncharted waters, with traditional retail fundamentals lagging the rapid evolution of consumer preferences. A key issue identified is the industry's reactive nature, relying on band-aid solutions rather than proactively addressing the...2024-03-1624 minThe Ranting Weight WatcherThe Ranting Weight WatcherThe Ranting Weight Watcher Episode 177 03/08/2024Todays Topic Special Guest: Christine Hronec, Food Scientist, Nutrition Expert, and Author Christine Hronec is an author, engineer, nutrition scientist, and bikini fitness competitor. Holding a B.S and M.S. in Chemical and Biological Engineering from Drexel University. Christine got her start at Fortune 100 Company DuPont as a Chemical engineer for six years. After more than a decade of experience as an engineer in research, development and manufacturing, Christine leaped into entrepreneurship and founded a cGMP FDA-registered dietary supplement manufacturing facility. Once she crossed over into the world of...2024-03-0839 minWhat Just HappenedWhat Just HappenedChristian Muche on Possible Miami 2024Possible Miami 2024 https://possibleevent.com/ In a dynamic exchange, Christian Muche, co-founder and CEO of Beyond Ordinary Events and one of the architects behind the event Possible, introduces his venture to host Christine Russo, host and creator of What Just Happened. Launched in Miami, this event was designed to address the contemporary challenges and agendas facing the marketing industry, a multi-billion dollar realm poised for innovation and growth. Muche emphasizes the importance of creating an event that merges technology, marketing, and culture into an immersive experience, diverging from traditional conferences by engaging thousands of industry...2024-03-0818 minWhat Just HappenedWhat Just HappenedJumpmind CEO Joe Corbin on Retail Point of Service and Improving the Associate ExperienceIn this insightful discussion with Joe Corbin, CEO and founder of Jumpmind, Christine Russo explores the evolution of retail technology and its impact on both customer experience (CX) and associate experience (AX). Corbin's extensive background in retail, including his time at Abercrombie & Fitch during its international expansion, informs Jumpmind's approach to addressing the complexities of modern retail operations. Reflecting on the challenges faced during the heyday of brick-and-mortar retail, Corbin emphasizes the importance of understanding the distinct needs of large enterprise merchants with multinational deployments. The conversation delves into the transformation of point-of-sale (POS...2024-02-2525 minWhat Just HappenedWhat Just HappenedCEO of Retail by Mona, Brandon Singer, talks about NYC Retail and Restaurant Real Estate SceneIn this conversation between Christine Russo and Brandon Singer, CEO and founder of Retail by Mona, Singer discusses the inception of his company during the pandemic and its unique positioning in the real estate market, particularly in New York City. He highlights the resurgence of retail activity in the city, particularly among luxury brands, and delves into the trend of luxury brands purchasing their real estate rather than leasing, as a long-term investment strategy. The discussion also touches on the evolution of neighborhoods like Meatpacking District, driven by factors such as tourism, office presence (notably Google's), and the appeal...2024-02-1316 minWhat Just HappenedWhat Just HappenedPano Anthos, Founder and Managing Director on Venture CapitalIn this episode of "What Just Happened," Christine Russo interviews Pano Anthos, the Founder and Managing Director of XRC Ventures. Pano emphasizes the consumer-centric approach of their venture, highlighting their focus on startups at the intersection of consumer behavior and technological advancements. With a team of 12, they support around 140 startups across three funds, prioritizing innovations that directly impact consumers rather than enterprise-focused solutions. Pano discusses the current state of venture capital, noting the apprehension among VCs due to concerns about inflated valuations and market volatility. He emphasizes the importance of unique solutions addressing significant...2024-02-1023 minThe Ashlee and JessicastThe Ashlee and Jessicast100. Schizophrenic Review ft. Christine of @chasezdailyThis week we are continuing our deep dive of Schizophrenic, but this time I am welcomed by JC Chasez Historian Christine of @chasezdaily to break down the album track-by-track. I begin the episode with a special expression of gratitude to all of you for listening for the past 100 episodes, then Christine & I have some general JC/*NSYNC discussion, and finally we discuss every song on this varied and vibrant album. PATREON Subscribers get bonus episodes, videos, commentaries AND get all public episodes a week early, ad-free, and extended. Join our community at Patreon.com...2023-12-312h 07The Ashlee and JessicastThe Ashlee and Jessicast99. JC Chasez Part 7: SchizophrenicIn 2004, after taking off from *NSYNC megastardom and spending over a year writing, JC released his one and only solo album: Schizophrenic. Ignore the name, let's focus on the content: a gripping, honest, diverse mixture of whatever musical style JC wanted to try that day, in the studio with his buddies. Rather than take advice from his label, Jive Records, JC went in his own direction. This resulted in one of the unique and, in my opinion, one of the best albums of the time. Not everyone seemed to think so, though, the album received mixed reviews and did...2023-12-212h 40What Just HappenedWhat Just HappenedCara Smyth from Accenture on ESG, Repsonsible Retail and moreChristine Russo hosts Cara Smyth, Global Senior Managing Director ESG, Responsible Retail at Accenture, on "What Just Happened." The conversation delves into the evolving landscape of sustainability terminology, such as ESG, corporate social responsibility, and sustainability itself. Cara highlights the risk of drifting away from profitability and stresses the importance of chasing waste out of the system to enhance efficiency and profitability. They also discuss the challenges and opportunities for businesses, especially in the retail sector, to align with changing regulatory landscapes and effectively engage with suppliers to drive positive change.   Cara addresses t...2023-11-2637 minAmplify Your Marketing Message with Christine Campbell RapinAmplify Your Marketing Message with Christine Campbell Rapin070 - Learn to Leverage LinkedIn Effectively For Business GrowthListen to this episode to learn: LinkedIn not just a place for people to look for jobs, it is a strategic platform to grow your business, find new clients and create opportunities. The 3 part leverage triangle strategy that helps you effectively grow your business on LinkedIn without being a spammy weirdo. How to stand out and create consistent long term results on LinkedIn. Today's Guest: Deanna Russo Deanna Russo isn’t just a LinkedIn coach. She grew her network on LinkedIn from 400 to 28,100 and she started Leverage Up to pass on her knowledge and he...2023-11-2323 minWhat Just HappenedWhat Just HappenedNY State Senator Jessica Scarcella-Spanton speaks about her Bill regarding Organized Retail CrimeIn this podcast episode, Christine Russo welcomes New York State Senator Jessica Scarcella-Spanton, who has been voted the 2023 Staten Island Power 100. Senator Scarcella-Spanton's bill is aimed at making assaults on retail workers a Class D felony. This is for all retail workers; however, at the heart of it, is the small business. The Senator shares the inspiration behind the bill, recounting an incident during her campaign where a deli worker was assaulted during a robbery. She collaborated with a group called C.A.P.S. (Collective Action to Protect Our Stores) to address the increasing concern of...2023-11-2115 minWhat Just HappenedWhat Just HappenedNY State Assemblyman John McDonald sits down to discuss Retail Organized CrimeIn this interview with Assemblyman John McDonald on "What Just Happened," the focus is on his bill addressing organized retail crime in New York. The bill proposes the creation of a retail organized crime task force, acknowledging the widespread issue of organized retail theft, amounting to $100 billion nationally and $4.4 billion in New York alone. The task force, with a bipartisan composition, aims to bring together various stakeholders, including representatives from the governor's office, Retail Council, Retail and Wholesale Union, and law enforcement, to collaboratively address the problem.Assemblyman McDonald emphasizes the impact of organized retail theft on businesses...2023-11-2010 minWhat Just HappenedWhat Just HappenedFad, Trend or Strategey with David Marcotte and James TenserIn this episode of "Fad, Trend and Strategy on What Just Happened," Christine Russo hosts David Marcotte from Kantar Consulting and James Tenser from VSN Media to discuss various trends and strategies in the retail and supply chain industry. The conversation begins with a focus on the challenges in the supply chain, particularly the impact of weakened demand. David Marcotte highlights the ongoing chaos in the supply chain, attributing it to unexpected disruptions like the Panama Canal issues. He emphasizes the return of challenges similar to those faced two years ago, with disruptions in rail, seaports, and...2023-11-1714 minWhat Just HappenedWhat Just HappenedDeep Dive with Coach's Giovanni ZaccarielloIn this conversation between Christine Russo and Giovanni Zaccariello, Giovanni discusses the Coach's approach to physical experiences and emphasizes the importance of localization, adapting formats for different regions, and using modularity to design for longevity. Giovanni provides examples, such as the Tabby pop-ups and the Coach Play stores, where experimentation and testing of new ideas occur. Giovanni elaborates on the Coach Play stores' purpose as testing grounds for new concepts, emphasizing the importance of community engagement and localized experiences and highlights the success of Coach Play stores in terms of increased traffic and extended customer stay. 2023-11-1421 minWhat Just HappenedWhat Just HappenedWhat Just Happened: Fad, Trend or Strategy with Andy Lautado and Chris SilverIn this discussion, Christine Russo hosts Andy Lautato, COO of The Vitamin Shop, and Chris Silver, a Customer Technology Executive, to explore various topics within the retail industry. Both Andy and Chris bring valuable insights from their extensive experience, emphasizing the significance of understanding the retail environment and the challenges faced by employees in stores. They underscore the idea that success in the retail sector hinges on empathizing with the team, listening to their experiences, and recognizing the integral role of the people within the organization. One central theme that emerges is the importance...2023-11-0826 minWhat Just HappenedWhat Just HappenedHow do Walmart and Meta help small business?In this conversation between Christine Russo and Barbara Thau, Editorial Director at Co. by the U.S. Chamber of Commerce, Barbara discusses her publication's unique approach to journalism and their focus on small businesses. Co. by the U.S. Chamber of Commerce is an independent publication, separate from the Chamber itself, and it emphasizes providing insights and support to small businesses. Barbara highlights their recent achievement of hosting the first America's top small business gala, with thousands of applicants, regional finalists, and one winner. She also mentions a panel discussion with Meta and Walmart on how large businesses are...2023-11-0511 minWhat Just HappenedWhat Just HappenedWhat Just Happened: Simeon Siegel, BMO Capital MarketsIn this conversation between Christine Russo and Simeon Siegel, they discuss various aspects of the retail industry, particularly its presence in the stock market. Siegel emphasizes the importance of agreement between retailers and consumers regarding service and value.Siegel also delves into the concept of gross margin as a measure of a brand's health and value, contrasting it with revenue. He discusses the challenges of publicly traded retail companies, which are heavily influenced by consumer spending, and highlights the need for a balance between short-term and long-term financial strategies.Furthermore, the conversation touches on distribution strategies, with Siegel...2023-10-1420 minWhat Just HappenedWhat Just HappenedWhat Just Happened: International Association of Department StoresOn What Just Happened Managing Director of International Association of Department Stores - IADS (International Association of Department Stores) Selvane Mohandas du Ménil and I discuss the history and transformation of department stores. He highlights how IADS started as a research-focused organization in the 20th century but adapted to modern challenges by transitioning from being a club to a more practical and relevant tool for its members. Salvane emphasizes the importance of collaboration among department stores globally, addressing common challenges, and staying ahead of industry trends. He also touches on the role of t...2023-10-1418 minWhat Just HappenedWhat Just HappenedWhat Just Happened: Fad, Trend or Strategy in RetailChristine Russo hosts a podcast, "What Just Happened," discussing the distinctions between fads, trends, and strategies in retail, with guests Brandon Real and Michael Zakkor. A fad is seen as observational, something seemingly worth following due to its popularity. Trends are analytical, requiring consideration on their integration and potential impact on operations. Strategies are integrations that have tangible results and drive innovation in retailing practices. A significant focus is placed on how these concepts influence retail innovations, with discussions on the operationalization of these innovations and their actual impact on retail businesses, emphasizing the importance of tangible results. The...2023-10-0119 minWhat Just HappenedWhat Just HappenedCatalogues are Back (or maybe never left?) Arnie Cohen, CEO of J. Peterman and former CEO of J. Crew weighs inArnie Cohen, CEO of J. Peterman, was welcomed to discuss the transformation of the company's operations and the resurgence of catalog marketing. Cohen spoke about his time at J. Crew and how the experiences and mentorship he received there helped shape his career and influence his leadership and mentoring roles today. He highlighted the significance of catalogs in the current retail environment, citing their essential role in the brand and product messaging. He believes in the 360-ecosystem, where brands need to dynamically impart their messages and offerings to customers as they like and prefer. The discussion also shed light...2023-09-2825 minWhat Just HappenedWhat Just HappenedWhat Just Happened with Benoit Koenig of VeesionIn this conversation on "What Just Happened," Christine Russo welcomes Benoit Koenig from Veesion, a company using AI to combat retail theft. Benoit discusses the urgent need to address the rising issue of retail shrinkage due to factors like inflation and increasing theft. He highlights the limitations of traditional security measures like security agents, cameras, and RFID tags, emphasizing that these methods haven't effectively curbed shrinkage. He distinguishes between shrinkage and organized retail crime, noting that Vision's AI technology focuses on gesture analysis using deep learning, specifically targeting shoplifting behaviors. Benoit explains that the technology can detect suspicious gestures...2023-08-2818 minWhat Just HappenedWhat Just HappenedWhat Just Happened with Andy Ruben of Trove on Resale and ReturnsIn this conversation, Christine Russo interviews Andy Rubin, the executive chairman and founder of Trove, discussing the growth of the resale market and its impact on brands. Trove is a pioneering player in the resale space, helping brands create and manage their resale programs. Andy Rubin highlights that the resale market is gaining momentum, with more brands recognizing the value of retaining control over their secondary market and sustainability efforts. Andy emphasizes the importance of brands being involved in the resale of their products, especially those known for high-quality craftsmanship. Brands like Patagonia and Lululemon have successfully...2023-08-1320 minWhat Just HappenedWhat Just HappenedWhat Just Happened with Paul Foulkes-Arellano on Fashion SustainabilityPaul Foulkes Arellano, Circularity Educator at Circuthon® Consulting - Non-Exec Director - Fundraiser for Bioeconomy Pioneers, is welcomed in this discussion. The conversation begins by acknowledging Paul's strong presence on LinkedIn and his unique approach to sustainability within the retail and fashion industry. Unlike many sustainability influencers who focus on specific aspects like packaging or manufacturing, Paul takes a holistic view, addressing various sustainability facets. He shares how his perspective was shaped by Dr. Chris Sherwin's teachings, emphasizing that every decision impacts nature, drawing parallels to fashion's impact on the environment. Paul critiques the fashion industry's weak defenses for u...2023-08-1215 minWhat Just HappenedWhat Just HappenedWhat Just Happened with Scot Case from NRFIn this interview, Christine Russo speaks with Scott Case, the Vice President of Corporate Social Responsibility and Sustainability at the National Retail Federation (NRF). They discuss the progress and challenges of sustainability in the retail industry. Scott acknowledges that while there has been significant progress, it is not happening fast enough. He highlights a generational shift in executive leadership, with new leaders recognizing the interconnectedness of sustainability issues and embracing organizational change to address them. The conversation delves into the complexity of sustainability challenges in retail, such as packaging, resource usage, oversupply, and materiality, among others. Scott...2023-07-2213 minWhat\'s Your Face Story:What's Your Face Story:Self Care and Your Well-Being Private Community "Beauty became overcomplicated and I aim to simplify it" Welcome to the What's Your Face Story Podcast with Yolanda Russo. I've invited a special guest Christine Boev ... Dr. Boev is a health and fitness coach with a background in nursing and nutrition. Her passion is helping both men and women achieve personal excellence through the development of healthy habits. Through purposeful integration of science and compassion, Dr. Boev works with her clients to develop realistic goals with a corresponding roadmap to success. See the Guest's profile by c...2023-06-2034 minWhat Just HappenedWhat Just HappenedWhat Just Happened with Brian Hennessy, CEO of TalkootBrian Hennessy, CEO of Talkoot, a process management system for retail and brand teams, discusses how AI has impacted Talkoot and the copywriting industry in general. He notes that while AI can be effective at repackaging existing language, it struggles to explain why consumers should buy trend-leading products and still requires human writers. Talkoot uses a specialized model based on high converting product copy and offers professional editing tools that allow customers to use AI while staying on brand. Additionally, the company offers a brand check tool that ensures content aligns with a brand's language. The article...2023-04-2617 minWhat Just HappenedWhat Just HappenedWhat Just Happened with Anthony Waelter, DeloitteDeloitte believes that consumers and consumer companies are moving towards a more utopian future, despite the dystopian impacts that exist today. Consumers are demanding reliable, safe, convenient, sustainable, socially just, and personalized goods and services, and companies are responding by leveraging technology to build more powerful and relevant consumer connections while making commitments to a broader set of stakeholders. Together, they are "buying into better," which means fusing profit with purpose and addressing all of the things that are important, including impacts on the environment and society. Deloitte's approach to understanding the future of the consumer industry...2023-04-2025 minKnow Like Trust for Real EstateKnow Like Trust for Real EstateThe Power of Pause with Betti and ChristineWhat is the power of pause, why is it important, and what does it have to do with selling real estate? The power of the pause is an effective strategy for so many things. Pausing allows you to step back from the situation, gain awareness of your emotions and make different choices. When you take a moment to pause, you are, in effect, giving yourself the grace to act rather than react. Not only can it be a helpful relationship-building tool with family and friends, but it can also also be a powerful tool in...2023-03-0924 minWhat Just HappenedWhat Just HappenedWhat Just Happened with Lenny Marano, President Americas at LectraLectra develops state-of-the-art solutions that combine software, equipment, services and data. Premium solutions and technologies for fashion, automotive & furniture markets worldwide.  Industry 4.0 - The 4th Revolution in Production. We also touch on near-shoring and on-shoring.  Lectra helps customers plan better so they're not producing. Product that won't sell and they have to destroy it or write it down.    Companies now are focused on not just a sustainable process, but producing a sustainable product to last. analyzing sales and understanding what the assortment is and making sure the right assortment is there and the pricing is in line with the compe...2023-02-0425 minThe Antidote with Rocky RussoThe Antidote with Rocky RussoDr. Christine Bishara - Gut Brain Connection and Weight LossIt pains me to say that a lot of doctors are out there pushing pills and contributing to the massive disconnect we have with our personal health. Every now and then, however, I'll come across an MD that is truly making a difference and contributing to the revolution that needs to happen in our healthcare system. Dr. Christine Bishara is one of those revolutionists.A gut-brain specialist. Dr. Christine has built an incredible practice by teaching her patients why they remain stuck in their weight loss journey, why they crave certain foods, and how to remedy them...2023-01-271h 13The Antidote with Rocky RussoThe Antidote with Rocky RussoDr. Christine Bishara - Gut Brain Connection and Weight LossIt pains me to say that a lot of doctors are out there pushing pills and contributing to the massive disconnect we have with our personal health. Every now and then, however, I'll come across an MD that is truly making a difference and contributing to the revolution that needs to happen in our healthcare system. Dr. Christine Bishara is one of those revolutionists.A gut-brain specialist. Dr. Christine has built an incredible practice by teaching her patients why they remain stuck in their weight loss journey, why they crave certain foods, and how to remedy them. We...2023-01-111h 13Open Your Mind, Open a Free AudiobookOpen Your Mind, Open a Free AudiobookLiving Life Undaunted: 365 Readings and Reflections from Christine Caine Audiobook by Christine CaineListen to this audiobook in full for free onhttps://hotaudiobook.com/freeID: 599651 Title: Living Life Undaunted: 365 Readings and Reflections from Christine Caine Author: Christine Caine Narrator: Jaimee Paul Format: Unabridged Length: 14:25:00 Language: English Release date: 01-10-23 Publisher: Thomas Nelson Genres: Religion & Spirituality, Christianity, Prayer, Counseling & Inspirational Summary: 365 Days of Undaunted, Unstoppable Living You don’t have to be a superhero to change the world. You just have to listen for God calling your name. Drawing from her bestselling book Undaunted as well as several of her other inspirational writings, author and advocate Christine Caine presents 365 thought-provoking devotionals that will in...2023-01-102h 25What Just HappenedWhat Just HappenedThe Fabricant - DIGITAL only Fashion House since 2018. First in market and creating the industry.Listen to Micky Larosse - Head of Content the Fabricant who oversees and creates the Fabricant brand narrative and storytelling and the philosophy. -The Fabricant spirit and attitude has always been to be a disruptor, but a disruptor with intention. - Their mission is always been at the forefront when they were founded in 2018, nothing like has existed and everything they stood for and still stand for was swimming against the tide of the traditional fashion industry. Just declaring that garments didn't need to be physical to exist four years ago when this conversation wasn't being had by anyone...2022-12-2820 minWhat Just HappenedWhat Just HappenedDHL SVP Nabil Malouli Talks Logistics, Reverse Logistics and ReturnsCorporate Entrepreneur with passion for Innovation, Ecommerce, Supply chains & Emerging technologies! Nabil leads the Global Ecommerce strategy & product development at DHL Supply Chain and also as VP DHL’s Customer Solutions & Innovation where he had the chance to lead the development of innovative logistics projects to support fortune 500 companies working and developing multiple growth initiative related to new technologies & trends such as: E-commerce, digitalization, big data, drones, autonomous vehicles, automation & robotics. Nabil is specialized in the field of E-commerce & Logistics. Prior to his current position, he served as Director Latin America & Asia Pacific overseeing teams ac...2022-12-1235 minWhat Just HappenedWhat Just HappenedTry Before You Buy - Could this unlock a ton of value for Ecomm?Listen to CEO Donny Ouyang talk about Blackcart - the Try Before You Buy Saas solution. Try Before You Buy is an effective tool in the toolbox of ecomm enablement technologies to drive AOV and drive down CAC. It also serves as a sustainability solution to reduce returns. Learn more here.2022-12-1209 minfreigeistern! Der Podcast für Kinder- und Jugendliteraturfreigeistern! Der Podcast für Kinder- und JugendliteraturKathleen Hildebrand – SZ-geisternDie neue Redakteurin für Kinder- und Jugendliteratur der Süddeutschen Zeitung im Gespräch „Ich freue mich sehr darauf, die Autorinnen und Illustratorinnen kennen zu lernen und vorzustellen, so wie es im Feuilleton eben gemacht wird“, sagt Kathleen Hildebrand. Seit Oktober dieses Jahres ist sie die verantwortliche Redakteurin für Kinder- und Jugendliteratur der Süddeutschen Zeitung. In „SZ-geistern“ spricht sie über ein Großwerden in der ostdeutschen Provinz und über westdeutsche Präsenz im Kulturbetrieb, über neue Aufgaben, Ziele, Visionen, über Kriterien für gute Bücher und gute Bilder und über Originalität. Mit Interviews, Porträts und Themenstücken wil...2022-12-011h 05The D2Z PodcastThe D2Z PodcastBenefits of E-commerce and POS Integration: Bridging the Gap to Optimize UE from a Marketing and Operations perspective, with Christine Russo - 38Brandon talks with Christine Russo, Principal and Founder of Retail Creative & Consulting Agency, a Retail Technology B2B Communications Consultancy, Sales and Marketing agency.  They talk about the challenges and opportunities of creating a tightly integrated shopping experience for customers, regardless of where they purchase, whether digitally through your website or mobile app, or at your physical location. An optimized UE across each of your company’s assets is accomplished by creating a seamless rather than disconnected online and in-store experience through eCommerce and POS integrations, which improves everything from real-time inventory, product know...2022-11-2838 minWhat Just HappenedWhat Just HappenedB2B Marketing is Changing and Guest Paul Cash Founder of B2B Agency Rooster Punk is Leading the Charge.The struggle of B2B marketing to get respect, talent, awards is real but could it be old news?  With the first ever Cannes Lions Creative B2B Lions, supported by the B2B Institute, a LinkedIn Think Tank and strategic thought partner to Cannes Lions - B2B work is getting it's share of the spotlight and a seat at the table.  The mission? To change the tide of B2B marketing and nudge it closer to B2C marketing - not to duplicate it - but to be more creative, have more of a...2022-10-0612 minThe Inventory Genius PodcastThe Inventory Genius Podcast#94: Interview with Christine Russo Christine Russo works to educate and to help independent retailers digitize.  Listen in as she shares her story with Ciara and talks about maintaining a curious mindset.   Work with Ciara. Podcast listeners get a special coupon for $100 OFF tuition for The Quickstart Money Makeover! Get Free Weekly Tips and Trainings Please send any business inquiries to hello@ciarastockeland.com.   Want to connect with Christine? Head to her site.   More About the Episode Sponsor: Simple Pin Media - unlock...2022-10-0427 minThe Inventory Genius PodcastThe Inventory Genius Podcast#94: Interview with Christine Russo Christine Russo works to educate and to help independent retailers digitize.  Listen in as she shares her story with Ciara and talks about maintaining a curious mindset.   Work with Ciara. Podcast listeners get a special coupon for $100 OFF tuition for The Quickstart Money Makeover! Get Free Weekly Tips and Trainings Please send any business inquiries to hello@ciarastockeland.com.   Want to connect with Christine? Head to her site.   More About the Episode Sponsor: Simple Pin Media - unlock...2022-10-0427 minWhat Just HappenedWhat Just HappenedSeeking Information about Web 3.0/Metaverse/NFTs? - Listen to Diego Borgo - an industry leader working with brands and tech companiesDiego Borgo takes us through what IS and IS NOT Metaverse and clarifies Culture and Community vs Commerce. Diego works with the likes of Salesforce - listen in to hear why a huge company like Salesforce (and Deloitte and Accenture) is NOT sitting on the sidelines and waiting for this evolution to play out. The risk of missing out is too great. Web 3.0 is a R/Evolution and understanding it is both complex and simple. Our minds are so wired (and mired) in commerce - it has been a struggle to see past that. This...2022-09-2635 minGift Biz UnwrappedGift Biz Unwrapped388 – Tech for Digital Retail: eCommerce and Social Commerce with Christine RussoLet's talk about technology as it applies to retail. Now, that might lead you to think brick and mortar. But while that’s true, this conversation spins around to digital retail, as well. Because here's the truth. In today’s world? Selling both online and in person brings the most strength to your handmade business. So, tune into this conversation to hear all about tech for eCommerce and discover many resources, best practices, and ideas to enhance your sales. Christine and the Retail Creative and Consulting Agency sit at the intersection of information and innovation, serving the industry of retailers and...2022-09-1750 minWhat Just HappenedWhat Just HappenedPerch Interactive CEO Trevor Sumner talks Retail media networks: a phenomenal way to make money and In Store InteractivityBrick and mortar CAN provide brands data too. How? Trevor Sumner and I discuss Interactive In-store content, data and decisions.  And in a time when cookies is expected to go away - this could be a silver bullet it drive sales. According to Sumner: Ironically the only place NOT to get the digital content, you need to make a product decision. is in store where 85% of purchase decisions are made you realize so much on the messaging outside of the store, you're still limited with what message you have at the shelf. And y...2022-09-1117 minWhat Just HappenedWhat Just HappenedWinning Retailers, Brands and Manufacturers avoid costly product mistakes by using a company like First Insight.Ever wonder how brands and retailers (together with their manufacturing partners) make hit after hit. Wondering how brands achieve longevity in this ever-so-fickle time? Well, it's about making great product and making money from this great product. How do you do this amidst needing creativity and innovation? Well, you ASK. Yup - work with a company that provides consumer feedback. First Insight works with 25% of the total retail industry providing the Voice of the Customer. Highlights from the show are: Retail is simple, right? ha! There are so...2022-08-3023 minWhat Just HappenedWhat Just HappenedContent Amplification Engine Findmine CEO speaks frankly about Personalization, Marketing and how to amp up sales across the entire assortment.Wondering why your personalization software isn't driving sales and your CAC remains so high. It's because Personalization Software, alone, will not cut it. Learn about Findmine with CEO Michelle Bacharach and what will help with your personalization software.  Findmine starts with: What does the brand believe? What is that differentiation?  What fine mine does is serve as a a Content Amplification Engine - amplifying the amount of editorial and inspirational content and scale out their editorial vision. Findmine acts as the connective tissue between merchandising and marketing to delivery real-time content to...2022-08-1817 minWhat Just HappenedWhat Just HappenedJoe McDonnell Global Head of Insight and Lifestyles at WGSN sits down to rehash our experiences at Cannes Lions and share notes.WGSN is one of the World's Leading Insights Organizations. I sat in on Joe McDonnell's presentation at Cannes Lions: The Rise of Virtual Influencers.  He and I reconnected upon our return to rehash the stand-out moments, content of the event and his brilliant presentation. i couldn't get enough! Download their WHITE PAPER Titled: Future Consumer 2024 After years of rapid industry, technological and social acceleration, 2024 ushers in an era of realignment. WGSN presents the new key consumer sentiments and profiles, and what must be done to win minds and market share. F...2022-07-2125 minWhat Just HappenedWhat Just HappenedConsidering Headless Commerce Well, It's Not For Every BusinessHeadless commerce gets lots of attention as a "must-do" but is that the whole story? Watch me dig into the discussion with Dedrick Boyd, CEO of www.techsparq.com. Boyd and his team are the go-to problems-solvers often brought in when there is trouble. According to Boyd, "We are brought in when they want to upgrade their platform or when they are on the old version of Demandware and they wanna move to the new Salesforce or storefront reference architecture for Salesforce. Or they have an older version of Magento and, , they didn't realize they actually needed a lot...2022-07-1719 minWhat Just HappenedWhat Just HappenedSize and Fit Technology is a Critical Piece of the Retail Sustainability Puzzle3DLOOK is taking Fit Technology into the present and future. We've had  fit technology in this industry, but we're talking about something new here, so let's learn from the what's happening and why it matters and why it's something brands and retailers should check out  Vadim Rogovskiy, CEO and Co-founder tells us that the technology "Can measure human body super, precisely, super quickly with just two images and believe and believe it or not. it's even more accurate than what you can expect from professional tailors." 2022-07-1114 minWhat Just HappenedWhat Just HappenedNext Generation Vending Machines using Top Tier TechnologyLivello is a technology company solving retailers labor problems, expanding revenue opportunities and has a vision is to  bring fresh food to anyone anywhere. https://www.livello.com/technologies?lang=en 2022-06-2612 minWhat Just HappenedWhat Just HappenedOnline to Offline Retail with OtailO CEOLearn with me as I sit down with Otailo CEO Ronit Mayer. OtailO calls itself: A smart and circular solution for online product returns management and resale, leveraging your existing retail ecosystem. The OtailO Solution OtailO enables a click-to-brick returns management solution with smart and optimal returns routing for retail brands. Your shoppers can buy anywhere and return anywhere. OtailO technology transforms your brand’s existing brick-and-mortar network into return and resell centers. These stores process, inspect and resell returns locally. Our mission is that everyone wins with OtailO2022-06-2611 minWhat Just HappenedWhat Just HappenedThe Technology Behind Material Sustainability and Compliance.www.texbase.com is helping brands, retailers and, and and supply chain partners manage the data from materials, through testing into color. And of course, the compliance.  Brands can automate their workflow in a way that allows them, to do a better job at at innovating bringing new materials and products to the marketplace.   Texbase's ability to help clients manage their data goes across and any type of raw material, whether it's textiles or not, and any type of a finished product making sure that they have the tools that they need to manage the data and the certificates, the...2022-06-1217 minWhat Just HappenedWhat Just HappenedRetail Technology is tackling the ugly business of Retail. In this episode, CEO of Treet.co Jake Disraeli and Save Your Wardrobe CEO, Hasna Kourda get into it.Treet is resale marketplace SAAS and Save Your Wardrobe uses digitization to optimize your existing wardrobe. Both keep apparel and other items OUT OF LANDFILLS. 2022-06-0630 minWhat Just HappenedWhat Just HappenedDo you speak with your thumbs? Didn’t think so. Then why do SAAS companies of “conversational’ commerce call texting conversational? Well, We Think That’s Weird.If your sales require education your customer that means you are in a high-value business. Selling tech products, jewelry, cars, travel? Then you know customers require a ton of information before committing. Yet, they can’t find or get specific information using search and discovery. Enter Vocinity for the win. Vocinity will help you provide that critical information to lead to a close. How? Voice-command driven search with 100% accuracy and accretive knowledge during search to drive more and more accuracy providing oral, written and graphic results simultaneously for a more immersive experience. Use an Ambasador to...2022-05-2913 minWhat Just HappenedWhat Just HappenedCurious about the Metaverse for Retailers and Brands? I Got You - I conducted a virtual roundtable including leaders in digital twins, VC, and more.If you are curious like me, You’ll thank me later that I took this journey into the Metaverse Inner Circle (MIC) for you. While it wasn’t quite like Dante’s 7th ring of the Inferno, it was not a trip to the park either. What is the MIC, tell you in a minute. Let’s back up. Who am I. I am Christine Russo, Industry Analyst in Retail Tech encompassing the digital and physical retail, the consumer industry, brands, real estate , urban development, logistics and more. If goods and services move, sell, are made, sold or house...2022-05-2831 minWhat Just HappenedWhat Just HappenedLooking for the industry's best try-on AI - It's Russo I Got You - I sit down with Chief Growth Officer and President Wayne Liu of Perfect CorpWhat is Perfect Corp? The technology behind most leading beauty brands digital makeup try-on technology. They also cover skin diagnostics and other try-ons like jewelry and more. This is what you get when an engineer via NVDIA runs a retail tech SAAS company!  Wondering what Wayne Liu has to say about Perfect Corp. - The industry-leading technology provider for True to Real try-on tech used by brands (like Nars, Ulta) and tech (like Google, Snap) - yeah, me too! I Got You.  www.perfectcorp.com2022-05-2824 minWhat Just HappenedWhat Just HappenedCEO of Lily.ai Purva GuptaThe is the first company that injects customer centric minute attribute back into the entire e-commerce value chain. And so you can keep the customer truly at the center.   If you are in ecommerce it's your Go-To technology to amplify your current: - search - discovery - personalization - demand forecasting - allocation  Purva Gupta www.Liliy.ai. What Just Happened covers breakthrough technology solutions for all forms of commerce from airlines to bowling alleys and especially including direct to consumer ecommerce, brick and mortar and more.2022-05-2819 minWhat Just HappenedWhat Just HappenedRetail Returns are Ruining the Planet. Learn about this tech solution to address returns.In this episode, listen to Christine Russo discuss Greenlist - the waitlist for returns - with Founder, Jess Owens. What is Greenlist?  Greenlist returns SKIP the trip back to the store / warehouse / landfill & are shipped DIRECTLY to a waiting customer. Retailers increase revenue Shoppers get new-with-tags (“NWT”) items at a discount We all reduce the negative environmental impact of returns2022-05-1308 minOpen Your Mind, Open a Free AudiobookOpen Your Mind, Open a Free AudiobookUndaunted: Audio Bible Studies: Daring to Do What God Calls You to Do Audiobook by Christine CaineListen to this audiobook in full for free onhttps://hotaudiobook.com/freeID: 548660 Title: Undaunted: Audio Bible Studies: Daring to Do What God Calls You to Do Author: Christine Caine Narrator: Christine Caine Format: Unabridged Length: 1:19:04 Language: English Release date: 05-03-22 Publisher: Thomas Nelson Genres: Religion & Spirituality, Christianity, Prayer, Counseling & Inspirational Summary: In this audio Bible study, Christine Caine shares her compelling personal journey and offers insight into how anyone can overcome challenges and pain putting their trust in God. Using her dramatic story, well-known author and speaker Christine Caine illustrates how God rescued her from a life of abuse – whe...2022-05-041h 19What Just HappenedWhat Just HappenedIntroducing "What Just Happened?" with Christine RussoGetting consumers to stay means providing quality product and quality rewards. Andrew Forman, CEO and Founder of Givz.com, a donation-driven marketing tool, sits down with host Christine Russo to discuss the story behind Givz and how his product is shaping the retail and ecommerce market.There are current trends in retail.Brands are moving away from discounts but need to find a way to continue driving salesConsumers are demanding purpose-driven activity specific to each individual shopperTo meet those trends, Forman said, “Givz sits at the nexus of those tw...2022-04-2121 minTwo Guys to the Dark Tower Came: A Podcast about Stephen King and His BooksTwo Guys to the Dark Tower Came: A Podcast about Stephen King and His BooksEp. 131 Christine, Chapters 48-51 & Wrap-upIn this episode of Two Guys to the Dark Tower Came, we explore Christine, chapters 48-51 and the Epilogue. Introduction (00:13) This story ends in tragedy (01:47) The LeBay resolution ? (09:06) Dark Tower Thinnies (19:00) ← what!? Yuck-King it Up (21:15) Fun Stuff (23:05) Reviews and wrap-up (28:22) Final thoughts (31:37) Other Worlds than … Continue reading Ep. 131 Christine, Chapters 48-51 & Wrap-up →2022-04-1037 minTwo Guys to the Dark Tower Came: A Podcast about Stephen King and His BooksTwo Guys to the Dark Tower Came: A Podcast about Stephen King and His BooksBonus Episode 32 – “Christine” Movie (Patreon Clip)A new bonus episode of Two Guys to the Dark Tower Came is live for all of our Patrons. What follows is a short excerpt of our discussion of the 1983 movie adaptation of Christine, directed by John Carpenter. To get the whole episode and support our show, become a patron at patreon.com/twoguysdarktower. Directed by John Carpenter and … Continue reading Bonus Episode 32 – “Christine” Movie (Patreon Clip) →2022-03-2301 minTwo Guys to the Dark Tower Came: A Podcast about Stephen King and His BooksTwo Guys to the Dark Tower Came: A Podcast about Stephen King and His BooksEp. 130 Christine, Chapters 43-47In this episode of Two Guys to the Dark Tower Came, we explore Christine, chapters 43-47. Introduction (00:00) Another narrative switch (01:34) Dennis is a cypher (06:38) Making connections (11:37) Dark Tower Thinnies (19:19) WHA!? Look at the time! Yuck-King It Up (24:10) Fun Stuff (27:21) Sia “Cheap Thrills” Other Worlds Than These (34:46) Jay: … Continue reading Ep. 130 Christine, Chapters 43-47 →2022-03-1643 minTwo Guys to the Dark Tower Came: A Podcast about Stephen King and His BooksTwo Guys to the Dark Tower Came: A Podcast about Stephen King and His BooksEp. 129 Christine, Chapters 35-42In this episode of Two Guys to the Dark Tower Came, we explore Christine, chapters 35-42. Introduction (00:13) The Darnell character is cool (01:21) Character motivations (08:18) Dark Tower Thinnies (20:20) Yuck-King It Up (23:12) Thank you, Patrons! (24:54) Fun Stuff (25:30) Other Worlds Than These (30:44) Outro (35:01) Leave us an Apple Podcasts review!  … Continue reading Ep. 129 Christine, Chapters 35-42 →2022-03-0236 minTwo Guys to the Dark Tower Came: A Podcast about Stephen King and His BooksTwo Guys to the Dark Tower Came: A Podcast about Stephen King and His BooksEp. 128 Christine, Chapters 20-34In this episode of Two Guys to the Dark Tower Came, we explore Christine, chapters 20-34. Introduction (00:00) Change in narrative structure (01:42) Christine is a hell of a drug (08:18) Is it the car, LeBay, or both (16:25) Dark Tower Thinnies (22:18) Yuck-King it Up (22:40) Fun Stuff (26:04) Other Worlds Than These (36:04) … Continue reading Ep. 128 Christine, Chapters 20-34 →2022-02-1643 minTwo Guys to the Dark Tower Came: A Podcast about Stephen King and His BooksTwo Guys to the Dark Tower Came: A Podcast about Stephen King and His BooksEp. 127 Christine, Chapters 12-19In this episode of Two Guys to the Dark Tower Came, we explore Christine, chapters 12-19. Introduction (00:13) Times (02:44) High school is messed up (10:34) Dark Tower Thinnies (20:25) Yuck-King it Up (24:57) Fun Stuff (28:13) Other Worlds Than These (33:48) Outro (38:50) Leave us an Apple Podcasts review!  Support our show at Patreon.com/twoguysdarktower. … Continue reading Ep. 127 Christine, Chapters 12-19 →2022-02-0240 minTwo Guys to the Dark Tower Came: A Podcast about Stephen King and His BooksTwo Guys to the Dark Tower Came: A Podcast about Stephen King and His BooksEp. 126 Christine, Prologue & Chapters 1-11In this episode of Two Guys to the Dark Tower Came, we explore Christine, the Prologue and chapters 1-11. Introduction (00:00) Publication history (02:24) Worst to Best: Stephen King Cover Art The creeping knowledge of death (09:10) Christine and Arnie (19:28) This is a rock and roll story (26:02) Christine Playlist Dark Tower Thinnies (34:13) … Continue reading Ep. 126 Christine, Prologue & Chapters 1-11 →2022-01-1955 minTranscendTranscendOvercoming Imposter Syndrome | Interview with Amy Pierre-RussoHello and welcome to Transcend with Jami Christine!    I just interviewed Amy Pierre-Russo of Excelsior Pro Coaching, our podcast covered impostor syndrome and limiting beliefs, and overcoming this to achieve your goals. We used the "hamster wheel" analogy a lot to describe how people are just caught up in the same thing day after day but aren't really getting anywhere. Amy is a professional and entrepreneurial coach who overcame her own impostor syndrome and limiting beliefs to start her company, and is helping others do the same. We talked about not comparing ourselves to other people's journeys, re...2022-01-1844 minKnow Like Trust for Real EstateKnow Like Trust for Real EstateDo What You Love, Love What You Do with Joe RussoTalk about doing what you love and loving what you do! There is no better example of this than Joe Russo. Joe shares his story about building his maple syrup business. He was in 9th grade when he tapped his first maple tree. Joe takes us through his journey to becoming the largest manufacturer of maple syrup in the world. Follow Joe online! Thanks for listening! Please rate this podcast and leave us a review. Join the discussion with Betti & Christine on Instagram!2021-12-3046 minSpark PlugSpark PlugChristine RussoChristine Russo has a storied history in retail leadership, from her early positions at Deloitte, J.Crew, and Kenneth Cole to her leadership of brick and mortar expansion for Alice & Olivia. She’s also taught classes in global retail at the Fashion Institute of Technology, and served as a consultant in retail strategies for many companies. Today, Christine helps retailers solve major pain points, understand and use new technical solutions and digitize their brick and mortar locations.2021-08-2722 minSpark PlugSpark PlugChristine RussoChristine Russo has a storied history in retail leadership, from her early positions at Deloitte, J.Crew, and Kenneth Cole to her leadership of brick and mortar expansion for Alice & Olivia. She’s also taught classes in global retail at the Fashion Institute of Technology, and served as a consultant in retail strategies for many companies. Today, Christine helps retailers solve major pain points, understand and use new technical solutions and digitize their brick and mortar locations.Thanks for listening to Spark Plug -- find all our episodes at Sparkplug.audioSpark Plug is brought to...2021-08-2722 min