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Showing episodes and shows of
Chuck Gose
Shows
Frequency
Trust, Treadmills and Trends
In this episode of Frequency, Jenni Field and Chuck Gose start with a deceptively simple question: where are all the good industry events? That conversation quickly opens up a wider reflection on whether the internal comms and employee experience space has hit a point of stagnation — and what it would take to bring the right people together for deeper, more meaningful conversations. The episode moves into weightier territory with a discussion sparked by Shel Holtz’s open letter to PRSA, calling on the organisation to take a stand on ICE operations in Minneapolis. Jenni and Chuck explore the...
2026-02-09
38 min
Frequency
Bread, Brands & Belief
In this episode of Frequency, Jenni Field and Chuck Gose kick things off with a surprisingly revealing conversation about bread — and quickly land on a much bigger question: when recognition misses the point, what does it say about how organisations really value people? That idea becomes a thread running through the episode, as they move into a frank discussion about performative communication. Using recent ICE-related events in the US as a backdrop, they explore the growing pressure employees are putting on leaders to take meaningful, visible stands, and why cautious, logo-signed “de-escalation” statements often feel more like corpor...
2026-02-02
37 min
Frequency
Gaps, Gallup & Getting Honest
In this episode of Frequency, Jenni Field and Chuck Gose kick off 2026 with a frank check-in on how the year is going — personally and professionally — before diving into a stack of research that reveals just how disconnected leadership and employees have become. The conversation opens with an article on millennial disengagement, where employees say the quiet part out loud: "my leader doesn't know me and doesn't care to know me." Jenni and Chuck explore whether curiosity can really be an antidote to stagnation, and what it takes for leaders to actually demonstrate they care. They then...
2026-01-26
33 min
Frequency
Burnout, Badgers & Busy Work
In this episode of Frequency, Jenni Field and Chuck Gose explore the quiet pressures tightening around modern work - from burnout and broken flexibility promises to the unintended consequences of AI “efficiency”. The episode opens with a deceptively simple question: what happened to happy hour? Not as a drinking debate, but as a signal that the informal “third space” of work - where trust, mentoring and belonging once formed, is disappearing. They then unpack Amazon’s evolving performance and office-tracking approach, questioning where healthy accountability ends and surveillance begins, and what communicators should really be saying when...
2026-01-19
35 min
Frequency
Bonus Episode: Intranets, Investment & Impact Metrics
In this special bonus episode of Frequency, Jenni Field and Chuck Gose are joined by Carolyn Clark, VP of Communications and Employee Experience at Simpplr, to dig into the findings from the 2025 State of Internal Communications and Intranet Report. This isn’t an employee survey, it’s a look at how the builders of the system (comms, HR and IT leaders) think internal communication is working… and where it’s quietly falling apart. Together, they unpack ten findings that reveal a familiar tension: internal comms is getting more attention and investment, but employees are still navigati...
2026-01-15
38 min
Frequency
Work, Words & Wankernomics
In the first episode of 2026, Jenni Field and Chuck Gose are back with a candid, wide-ranging conversation about what the world of work really needs to leave behind. They start by sharing the leadership, culture and communication habits that should have stayed in 2025 – from performative “authenticity” and meaningless values to treating AI as either a miracle cure or an existential threat. The conversation then turns to employee happiness. Drawing on recent research, Jenni challenges the idea that leaders are responsible for happiness at work, arguing instead that feeling respected, supported and energised is the baseline of cre...
2026-01-12
30 min
Frequency
A year in review: Managers, Mandates & Meaning
In this final episode of 2025, Jenni Field and Chuck Gose reflect on a year of conversations by pulling together the 10 themes that defined work, leadership and internal communication over the past 25 hours and 41 minutes of the podcast. They revisit the middle management crisis, the ongoing disconnect between hybrid work reality and mandates, and the shift from performative authenticity to honest leadership transparency. The episode also explores AI adoption anxiety, the persistent challenge of proving the value of internal communication, and why change fatigue means productivity takes far longer to recover than leaders expect. The conversation...
2025-12-22
37 min
Frequency
Safety, Strategy & Shifting Rhythms
In this week’s episode of Frequency, Jenni and Chuck explore the forces shaping how we feel at work - from safety and strategy to hybrid rhythms and AI anxiety. They unpack new research showing psychological safety isn’t a “nice to have” but a strategic resource that protects against burnout and increases retention, especially when resources are tight. They also dive into why internal comms teams get stuck in delivery mode instead of strategy, and why pausing to reset purpose doesn’t need to take months, it just needs focus. Hybrid working gets a fresh lens too, with...
2025-12-15
32 min
Frequency
Misinformation, Mentorship & Measuring Wellbeing
In this episode of Frequency, Jenni and Chuck get stuck into a report-heavy week packed with big questions for communicators, leaders and HR. They explore the UK Government’s RESIST framework for tackling misinformation and why “strategic silence” can sometimes be the smartest move. The conversation then turns to workplace wellbeing, with new data from Reward Gateway showing a growing shift from pay to work–life balance - but the conversation discusses the serious confusion about what wellbeing at work actually means. From unlimited leave to sleep, stress and personal responsibility, they challenge where the line really sits.
2025-12-08
37 min
Frequency
Warmth, Wisdom and What Unite 25 Taught us
This special live episode of Frequency comes straight from Unily’s Unite25 Conference in Nashville - the first time Jenni Field and Chuck Gose have taken the podcast to the stage. Recorded unedited and unfiltered, they share their top takeaways from the event, from digital noise and content sprawl to employee trust, empowered talent markets and the launch of Unily’s new AI tool, Indy. They also reflect on standout keynote moments, including Dr. Mae Jemison’s call to “give people room to tell their story” and insights on charisma, warmth and competence in communication. The live audience j...
2025-12-01
41 min
Frequency
Purpose, Positivity & Personality Algorithms
In this episode of Frequency, Jenni Field and Chuck Gose dig into new Gallup data showing the huge gap between how much purpose at work matters and how little leaders actually prioritise it — and why “just a job” might not be the negative people assume. They also unpack Kate O’Neill’s argument that feedback isn’t the issue; context is. Without shared goals, clarity and psychological safety, feedback becomes noise, not development. The conversation moves into boundaries and burnout, as they challenge the workplace obsession with “firefighting” leadership and explore what sustainable leadership really looks like. And in a more un...
2025-11-24
28 min
Frequency
Culture, Cracks and Communication Gaps
In this episode of Frequency, Jenni and Chuck dig into another week of stories shaping workplace culture, leadership and internal comms. They kick off with the latest research on “culture rot,” where only 14% of employees feel aligned to their company values - and they discuss what that says about credibility, trust and how organisations communicate who they really are. They also get into some new data showing gossip continues to outpace HR during layoffs, raising tough questions about transparency, timing and the human impact of change. Jenni shares insights from the Gallagher Digital Experience Summit, including the risi...
2025-11-17
42 min
Frequency
Recognition, Rituals & the Reality of Hybrid Work
In this episode of Frequency, hosts Chuck Gose and Jenni Field discuss the importance of in-person gatherings, the concept of long-haul leadership, and the challenges of hybrid work environments. The conversation covers two favorite topics - hybrid work and leadership, discussing the fact that rules about days in office will never outperform rituals that help teams do the right work in the right way. The surprising truth about the engagement of managers is uncovered and the link that has to recognition in the workplace. The pair debate the dangers of narrowing and specialising in your c...
2025-11-10
31 min
Frequency
Purpose, Profit & Proper Internal Comms
In this episode, Chuck Gose and Jenni Field dig into the latest report into the value of internal communication. It’s a report authored by Jenni with Dr Kevin Ruck and published by the Internal Comms Research Hub. They go on to debate the role of HR inside organizations and tackle the big question of the purpose of workplaces in general. Middle managers are back on the agenda and this time discussing what we can learn from the history of the 1990’s reengineering approach. The episode wraps up with a discussion about a new report into female entr...
2025-11-03
44 min
Frequency
Meetings, Microshifting & Managing Boundaries
In this episode of Frequency, hosts Chuck Gose and Jenni Field delve into the complexities of workplace dynamics, focusing on the challenges of meetings, the benefits of in-person connections, and the emerging concept of ‘microshifting’ in work patterns. They explore the integration of AI in the workplace, sharing the differences in how they both use AI every day in their work. They also discuss the impact of AI on comms specifically, after reports show 80% of a communicator's role can be replaced with the technology. The episode wraps up with a discussion about the importance of settin...
2025-10-27
38 min
Frequency
ROI, Recognition & Reaching Frontline Workers
In this episode of Frequency, hosts Jenni Field and Chuck Gose reflect on their recent experiences in Nashville for the #Unite25 conference and discuss various topics related to internal communications, including the challenges of proving ROI, the shift from engagement to effectiveness, and the importance of communication for frontline workers. They delve into some recent research reports from Dewpoint Communications and Workvivo by Zoom and they explore the implications of being recognized as a 'best place to work' and the employee expectations that come with it. The conversation emphasizes the need for effective internal communication strategies that a...
2025-10-20
36 min
Frequency
Promotions, Post-Layoff & Presence Policies
In this episode, Jenni and Chuck explore the controversial trend of 'quiet promotions,' the challenges of maintaining morale after layoffs, and the evolving expectations around hybrid work. It turns out people are being asked to do more without the salary increase, but the pair question whether this is new. The conversation also highlights insights from a senior internal communications roundtable Jenni hosted in London, emphasizing the need for deeper discussions at industry events and the vital role of senior leaders in turning up to industry events to help the more juni...
2025-10-13
35 min
Frequency
Scope, Stress & Supporting Growth
In this episode, Chuck Gose and Jenni Field discuss the evolving role of the chief communications officer and the extra demands being placed on them. They explore the declining interest in management roles among employees, the challenges faced by Gen Z in securing entry-level positions, and the importance of emotional regulation in response to workplace pressures. They both reflect on their own careers, how they moved up the corporate ladder and the reality of jobs changing as technology evolves. Links to articles mentioned in this episode: Chief comm...
2025-10-06
35 min
Frequency
Humor, Hybrid Roles & Human Connection
Does humour (or humor) play a role in your internal comms? Are we at a crossroads in internal communication? Is employee engagement really the top of the list for leaders? In this episode of Frequency, hosts Chuck Gose and Jenni Field discuss the importance of humour in communications and whether it’s about being fun or funny. Five months on from the initial discussion about the merging of CHRO and CIO roles they discuss some recent opinions about what would make that blend a success. The discussion touches on the future of i...
2025-09-29
40 min
Frequency
Fawning, Four-Day and Finding Purpose
In this episode of Frequency, hosts Chuck Gose and Jenni Field explore various themes related to workplace culture, employee engagement, and the evolving dynamics of work post-pandemic. They discuss the impact of mascots on business, introduce the concept of Otroverts - the new personality type according to psychiatrists - and analyze the implications of return-to-office policies. The conversation also delves into Gallup's five key levers of employee engagement, the effects of personality shifts in the workforce since the pandemic, and the growing trend of the four-day work week. Additionally, they address the phenomenon of fawning be...
2025-09-22
41 min
Frequency
Joy, Jargon & Just Enough Communication
In this episode of Frequency, hosts Chuck Gose and Jenni Field kick things off with a discussion about whether you can call a podcast a ‘pod’ and the songs of summer according to Spotify! Join this discussion where Chuck challenges the approach suggested by Harvard Business Review (HBR) on how to achieve DEI goals without DEI programs. The conversation stays with HBR as they look at how busy people find joy and the role of the organization in creating it for employees. After a sneak preview from Ipsos Karian and Box into the latest UK IC Ind...
2025-09-15
46 min
Frequency
Positivity, Pressure & Professional Milestones
In this episode, Chuck Gose and Jenni Field discuss the pervasive negativity on platforms like LinkedIn, challenging the narrative and advocating for a more positive approach - the challenge is on! They explore recent leadership accountability trends, particularly in light of whistleblower reports at Nestle, and examine the shifting dynamics in workplace structures, including the thinning of middle management and the impact on employee direction and engagement. The conversation also delves into the complexities of workplace culture and the impact of working from home - what do leaders need to focus on to get it ri...
2025-09-08
34 min
Frequency
Books, Brands & Building Connections
In this episode, Chuck Gose and Jenni Field share their personal recommended reading for communicators - all 10 are listed below. They discuss the dynamics of employee relations and unions, how that differs in the UK and USA and what you can do to improve relationships if they are tough. They discuss the importance of leadership visibility and what a lack of it leads to before delving into the effectiveness of video in internal communications. After Jenni finished reading Gallup's 'Culture Shock,' the pair discuss some of the data from the book and wh...
2025-09-01
41 min
Frequency
Reporting, Resilience & Remote Realities
The discussion about working remotely, away from offices and the current trend to return to office (RTO) is still rumbling on and in this week’s episode, Chuck Gose and Jenni Field dive back into the conversation about the reasons behind the call back to the cubicle. The themes this week focus in on some recent AI stories: The memo from Duolingo CEO stating it’s going “AI-first”, a recent MIT report that shows corporate AI pilots are already failing to deliver results and a real watch out for leaders and comms professionals about data poisoning. The con...
2025-08-25
41 min
Frequency
Streamlining, Strategy and Staying Focused
In this episode of Frequency, Jenni Field and Chuck Gose discuss the impact of attention spans on employee engagement, and the evolving role of internal communications in a changing work environment. They are asking questions about the role of internal comms in a world where leaders are being more open about the fact work is work and Gen z are ok with these boundaries - what does this mean for the employee engagement agenda? They bring in some advice to help with all employee meetings to help sift from content agendas to outcome agendas and th...
2025-08-18
39 min
Frequency
Trust, Technology & Thoughtful Communication
In this episode of Frequency the conversation starts with a question of simplicity in internal communication with frontline teams. Chuck Gose and Jenni Field also look at how AT&T’s CEO responded to employee feedback on RTO, how one UK council turned a retiring employee into an AI chatbot, and what internal comms can learn from the surprising power of perceived effort in B2B marketing. They discuss how some of these stories highlight bigger things to consider for internal communicators and what really needs to be done to build trust. Jenni wraps up the episode wi...
2025-08-11
36 min
Frequency
Loneliness, Leadership & Lasting Solutions
Why are managers miserable? Why isn’t hybrid working? Is there a link between manager engagement and the success of hybrid work? These are some of the questions Chuck Gose and Jenni Field try to answer in this week's episode. They discuss the importance of supportive leadership, the challenges of hybrid work, and the role of technology in enhancing communication. They explore recent research findings on manager engagement and employee satisfaction with internal communication, as well as whether paying for meeting room space is a good or bad thing for workplace culture. The conve...
2025-08-04
45 min
Frequency
Coldplay, Culture & Corporate Honesty
In this episode of Frequency, Chuck Gose and Jenni Field discuss the recent controversy surrounding the CEO of Astronomer at a Coldplay concert, exploring themes of leadership, workplace culture, and the public's reaction. They delve into the issue of judginess in communication, the challenges of navigating constant change in organizations, and the importance of employee feedback in rebuilding trust. The conversation also touches on the red flags of bad bosses and the real reasons behind return-to-office mandates, emphasizing the need for honesty and transparency in leadership. Links and articles mentioned in this...
2025-07-28
43 min
Frequency
Cracking, Credibility & Corporate Trust
Jenni Field and Chuck Gose kick off this episode delving into the concept of 'quiet cracking,' a new term for unnoticed workplace burnout. The conversation shifts to the challenges of authenticity in corporate communication, emphasizing the need for credible leadership and that honesty and compassion are key to a communicator's success. They also explore positive trends in the internal communication job market and address the concerning statistic that only 20% of employees trust their organization's leadership, questioning the reasons behind this lack of trust and the implications for organizational culture. Links and...
2025-07-21
47 min
Frequency
Empathy, Evolution & Effective Boundaries
Today’s episode sees Chuck and Jenni dig into a theme that keeps getting louder: what happens when we push AI into places it maybe shouldn’t go? Yes, the potential is exciting-but this week’s stories raise some very human questions surrounding communication, technology and leadership. They discuss the exec who suggested laid-off employees turn to AI for emotional support, the evolving definition of hybrid work (is it just about location?) and the critical role of responsiveness in communication. The conversation wraps up with a discussion about the role of internal communications and what is in and outs...
2025-07-14
48 min
Frequency
Returns, Retention & Responsible AI
In this episode of Frequency, Chuck Gose and Jenni Field discuss the ongoing challenges of returning to the office, and strategies for maintaining engagement during the summer slump. The conversation also explores generational perspectives on work and the implications of the Venice Pledge regarding ethical AI. They delve into whether the return to office debate is ever going to stop, and whether the quiet summer workload is a myth. A recent instagram video sparks a discussion about employee loyalty, commitment and engagement and the team unpack the recent Venice pledge and whether it will translate i...
2025-07-07
37 min
Frequency
Hiding, Happiness & Human-AI Trust
In this episode of Frequency, hosts Jenni Field and Chuck Gose explore various topics including the concept of 'collywobbles', the importance of employee experience, and the impact of workplace culture on financial performance. They discuss the Icology Flyover Festival taking place in August, a unique event aimed at internal communicators, and delve into a report revealing that 97% of employees feel the need to hide parts of themselves at work. The conversation also touches on the disconnect in AI adoption within companies and the need for leaders to create environments that foster employee happiness - something Je...
2025-06-30
45 min
Frequency
Toxicity, Trust & Technology Integration
Chuck Gose and Jenni Field discuss some of the latest research and insights this week covering AI and cultural intelligence, how to protect cultures and what employee advocacy really is. They kick off the conversation with the latest piece of research from the Institute of Internal Communication which is showing a real mix of positive and negative news for the industry. Exploring employee advocacy and the role of the communicator in creating it,Chuck shares strong views on how we have got this so wrong. The conversation explores some of the latest thinking in applying th...
2025-06-23
40 min
Frequency
Conferences, Credibility & Cultural Expectations
Chuck and Jenni have both been on the road in the last week attending the IABC World Conference in Vancouver and Atomicon in Newcastle in the UK, and they kick off this episode with some of their reflections and learnings from both. Throughout the episode they reflect on the changing nature of workplace culture, the importance of meaningful connections, and the challenges of presenteeism. The conversation touches on Jim Collins' concept of 'Good is the enemy of Great' and the need for companies to strive for superior results and lasting impact. They...
2025-06-16
56 min
Frequency
Signals, Summits & Strategic Listening
In this episode, hosts Chuck Gose and Jenni Field discuss some of the latest stories about AI, employee experience, leadership and workplace challenges. They reflect on their health and energy levels during the recording, share insights about the upcoming Comms Reboot event in Toronto on June 25, and delve into the issue of negative signaling on social media. The conversation transitions to the importance of employee experience in shaping organizational behavior looking at some of the latest research into the link between the two. Jenni recently attended the Gallagher London Summit and sh...
2025-06-09
41 min
Frequency
Culture, Communication & Corporate Courage
In this conversation, Chuck Gose and Jenni Field discuss various themes surrounding corporate culture, employee experience, and the impact of recent changes in workplace dynamics. They explore the troubling shift in corporate culture from positivity to fear amidst the recent stories of cutting middle management roles. They explore the disconnect between executives and middle managers, the challenges of internal communication, and the cultural differences in how deskless and office workers receive information. They discuss the need for more strategic communication within organizations and the delicate balance businesses must maintain when addressing societal issues bas...
2025-06-02
47 min
Frequency
Balance, Boundaries and Breaking Hustle Culture
In this episode of Frequency, hosts Chuck Gose and Jenni discuss some big topics in the world of internal comms, employee experience and workplace culture. ⚫️ Is work/life balance your responsibility or the organizations? ⚫️ Is it a surprise that AI is making boring work more fun? ⚫️ What happens to managers when organizations get too big? They explore the latest news and research into generational differences in workplace preferences, the importance of choice in work arrangements, while also addressing the impact of AI on productivity and motivation. They delve i...
2025-05-26
49 min
Frequency
Frontlines, Fusion & Friction
In this episode, Jenni Field and Chuck Gose explore the evolving landscape of employee communication and experience. They dig into the growing disconnect with frontline workers, the surprising decision by Moderna to merge HR and IT, and why internal communicators should start thinking more like journalists. The conversation also dives into Gallup’s “remote work paradox,” highlighting how employees can be both highly engaged and deeply stressed. Throughout, Jenni and Chuck emphasize the value of listening, the risks of surface-level metrics, and the growing need for clarity, connection, and courage in how organizations communicate. ...
2025-05-19
39 min
Frequency
Presence, Productivity & Powerful Storytelling
In this episode of Frequency, Chuck Gose and Jenni Field explore some of the latest themes related to employee satisfaction, engagement, and the return to office debate. They discuss the importance of understanding employee satisfaction versus engagement and delve into the complexities of the return to office debate, highlighting control issues and the need for organizations to address underlying problems rather than relying on superficial solutions. They explore the evolving definitions of productivity for knowledge workers, emphasizing the need for clarity in what productivity means in different contexts. They get into the age old debate of...
2025-05-12
49 min
Frequency
Anxiety, Adaptability & Authentic Communication
In this episode, Chuck and Jenni explore the challenges for HR teams in 2025, whether the term Adaptability Quotient (AQ) is a buzzword or a real focus for leaders and the latest data in the Return to Office (RTO) mandate. They get spicy with conversations about data and metrics while questioning whether everyone is worried about work or if it’s how we are being made to feel by the constant reports in the media. They uncover more cultural difference in vehicle regulations and themed parties while they discuss the importance of understanding happiness…. and the future of Las V...
2025-05-05
42 min
Frequency
Gaps, Guidance & Getting Communication Right
In this episode of Frequency, Chuck and Jenni discuss various aspects of communication, culture and employee experience. They explore the importance of diversity, equity, and inclusion in leadership, and some of the latest research into the significant communication gaps between leaders and employees. The discussion emphasizes the need for credible leadership and effective communication strategies to foster a positive organizational culture. In this conversation, Chuck reinforces the complexities of communication within organizations, emphasizing the differences in communication strategies based on company size. The conversation also touches on the pressures of personal branding in the...
2025-04-28
51 min
Frequency
Buzzwords, Bots & Bad Data
In this episode of Frequency, Chuck and Jenni tackle some of the most pressing and polarizing questions in internal communication today. From the ethics of recording meetings to the over-intellectualization of the profession, they pull no punches. They unpack key research from Harvard Business Review and Stanford University, exploring employee trust in AI-generated CEO messages, the slippery slope of strategic comms jargon, and why giving employees some autonomy over where they work might be the best culture decision a company can make. Along the way, they share personal stories, challenge long-standing norms in comms, and...
2025-04-21
44 min
Frequency
C-Suite Shuffles, the Strategy Spiral and the Spice Girls
In this episode of Frequency, Chuck and Jenni explore the challenges for people managers, the importance of impact of communication leaders and whether or not employees are exhausted by the cycle of strategy shifts. They delve into the challenge of employee engagement scores and work-life balance (a term Chuck doesn’t enjoy) and they discuss the challenges for first-time leaders who are often left without the support or skills they need. The conversation also dives into the distinction between change fatigue and strategy fatigue, why both are a factor for employees and Jenni and Chuck debate about wh...
2025-04-14
33 min
NOW of Work
Good HR Requires Good Internal Communications with Chuck Gose, ICology
Chuck Gose, founder of ICology, is a long-time listener and now a first time guest on today's Meetup! "As someone who’s admired the conversations and efforts from the sidelines, it’s an honor to step into the guest seat and talk all things internal communications and employee experience." Together, Jess and Chuck get right into the critical intersection of AI, HR, marketing, and internal communications, emphasizing the importance of understanding employee needs and experiences. The conversation also highlights the role of technology in personalizing employee experiences and the need for organizations to listen actively to their workforce to driv...
2025-04-10
59 min
Frequency
Fear, Fuzziness & the Future of Work
In this debut episode of Frequency, Jenni and Chuck kick things off by sharing what led them to create a podcast focused on internal communication, employee experience, and workplace culture. From navigating generational shifts to dissecting the role of AI in the workplace, they dive into the headlines and the undercurrents shaping today's workforce. They reflect on the evolution of the internal comms industry over the past decade, calling out long-standing challenges, gaps in education, and the critical need for stronger partnerships across the organization. The conversation zeroes in on the growing impact...
2025-04-07
44 min
Frequency
Coming soon - Frequency from Chuck Gose and Jenni Field
Get ready to tune in to Frequency, where internal comms, HR, leadership, and employee experience collide in one powerhouse podcast. In this teaser episode, hosts Chuck Gose and Jenni Field give you a taste of what’s to come: thought-provoking conversations, lively debates, and fresh takes on the workplace challenges you’re facing. Whether it’s driving change, reaching frontline employees, or creating a culture that sticks, Frequency is your new go-to source for practical insights and bold opinions. Join us as we shake up the status quo and make internal communications, leadership, and employee engage...
2025-04-01
01 min
Culture, Comms & Cocktails
Episode #50 - Shereen Daniels, HR Rewired
On this episode of Culture, Comms & Cocktails, Chuck Gose is joined by the amazing Shereen Daniels, managing director of HR Rewired and the HR Conversationalist. Shereen and Chuck discuss how HR professionals can rewire the culture of organizations to ensure they step up to the requirement to embed anti-racism and ensure racial equity. Shereen describes the maturity model she uses when working with CEOs to assess their current position and clarify their need to change. A prolific content creator and commentator, Shereen talks about how to recognize the potential you have to raise your voice, share your experience and be...
2021-06-01
36 min
ICology
ICology is back. . .but first a walk down memory lane
ICology is back for 2021. Chuck Gose and Kristin Hancock are relaunching ICology as a brand new space for internal communicators. Learn more at joinicology.com and sign up for the 2/22 live (re)launch party. And for the walk down memory lane, let's revisit the very first episode that originally aired on August 31, 2015 with guest Mamie Peers. At the time, Mamie was the director of internal communications at Cosmopolitan Las Vegas and is still one of the most creative communicators on the planet. Enjoy the listen.
2021-02-15
37 min
ICology
Think Tank - Recognition, Culture and Internal Communication
Four internal comms Thinkers joined me on this episode to discuss Deloitte's recent report on employee recognition - The Practical Magic of Thank You. We discuss some of the report's findings, as well as the role internal communicators play in employee recognition. This episode's Thinkers are.... Stephanie RamosCommunications Manager, Mount Sinai Health System Meg MarraVice President, Borshoff Jess RobertsStrategist, Synergy Creative Leah BowdenHead of Internal Comms, Close Brothers If internal comms is your passion, ICology is your podcast.
2019-08-17
00 min
ICology
Are employees even "remotely" interested in employee communications?
In this episode of ICology, I talk with Jenni Field, Director at Redefining Communications, and Benjamin Ellis, CEO of SocialOptic, about 2019 research they conducted into remote workers and internal communication. The two of them combined their superpowers to unearth some new data on what employees are interested in and who they are interested in hearing it from. If you'd like to read the full report, download it at http://remotelyinterested.work/.
2019-08-01
00 min
ICology
Think Tank - The Wayfair Walkout's impact on internal communication
This wasn't exactly what I planned with the new Think Tank episodes but I went with it anyway. Today's "Wayfair Walkout" should be watched closely by internal communicators. Could something like this happen at your business? Absolutely. So what will you do when it happens? That's what you need to answer. Listen to my take on what internal communicators should be doing in case you have your own #wayfairwalkout.
2019-06-27
00 min
PR Talk
Episode 56: Chuck Gose: Internal Comms Figurehead
Internal Comms Leader, Chuck Gose will uncover and leverage internal biases in his keynote at PRSA Oregon’s CommCon event on May 3rd. For the complete recap visit www.veracityagency.com/podcast/chuck-gose/ Learn more about your ad choices. Visit megaphone.fm/adchoices
2019-04-17
29 min
PR Talk
Episode 56: Chuck Gose: Internal Comms Figurehead
Internal Comms Leader, Chuck Gose will uncover and leverage internal biases in his keynote at PRSA Oregon’s CommCon event on May 3rd. For the complete recap visit www.veracityagency.com/podcast/chuck-gose/ Learn more about your ad choices. Visit megaphone.fm/adchoices
2019-04-17
29 min
ICology
Internal communication and co-creation with Pinaki Kathiari (Local Wisdom)
Pinaki Kathiari has become a true friend to the internal communications industry. And I'm proud to have him on ICology to talk about the challenges and opportunities of co-creation in internal communication. What is co-creation? Listen to the episode and find out how it can help communicators across industries and seniority levels. Pinaki is also once again a workshop leader at PRSA Connect this year. At last year's conference, his workshop was the highest-rated session from the entire event. And I expect nothing short of that again this year. If internal comms is your passion, ICology is y...
2019-03-29
00 min
ICology
Personal branding for internal communicators, with Rachel Miller (All Things IC)
It truly was hard to believe but the last time Rachel Miller was on ICology was to talk about Brexit. . . nearly 3 years ago! But she's back, but not talking about Brexit - even though the rest of the world is. Rachel Miller, the founder of All Things IC and knower of all things internal communications, is back to talk about how communicators can build a stronger personal brand inside their own companies. It's a topic she's passionate about and will be addressing as the opening keynote at this year's PRSA Connect 19 conference this May. #prsaconnect
2019-03-23
00 min
ICology
State of the Sector - North America with Simon Wright, Gatehouse
Pleased to be joined by Simon Wright, Director at Gatehouse, to discuss a brand new report they produced. For years, they've been sharing an annual State of the Sector report that focuses on internal communication. But in 2018, they had an increased participation from North American communicators and so Gatehouse produced a special report for just North America. It's interesting to hear what the differences are between communicators in North America and other parts of the world.
2018-09-28
00 min
ICology
IC Pro Retreat with Sara Jackson, Episode 1
On July 24, I was a guest speaker at the IC Pro Retreat in Cincinnati. But this was a different speaking engagement than my normal ones. In this one, Sara Jackson, VP at Cerkl, interviewed me about ICology and podcasting for internal communications. For the first time, the tables were turned. I get to share my ICology journey and a bit about the promise of companies and communicators using podcasting to tell their own internal stories. I hope you enjoy episode 1 of 2.
2018-07-31
00 min
ICology
PRSA Connect 18 - show #4
This is the last of the official episodes from PRSA Connect 18. For this one, I interviewed two of the more highly rated speakers from the event - Angee Linsey and Tarek Kamil. Niether are day-to-day internal communicators but both bring fresh thoughts and ideas to the industry and the profession. It was an honor and privilege hosting the closing keynote at the event. And something I'd love to do again at another event. . . hint, hint.
2018-07-22
00 min
ICology
PRSA Connect 18 - show #3
Welcome to the third episode from my closing keynote at PRSA Connect 18. It's pretty simple to figure out who to talk to if they are a workshop leader or speaker. But this is a fun one because it features three attendees who stood out at the event. In this episode, you'll hear from Erica Goodwin, Andrea Parrish and Randy Berger. Enjoy.
2018-07-22
00 min
ICology
PRSA Connect 18 - show #2
And we're back with the next episode from my live keynote at PRSA Connect 18. At this year's event, the amount of workshops doubled due to the interest and I was fortunate to interview two of the workshop leaders Angela Sinickas and Ann Melinger. Angela, the CEO of Sinickas Communications, led a workshop about how to get listeners to listen to us. . . and yes, we can. Ann Melinger is the CEO of Brilliant Ink and her workshop was all about how communicators can benefit from hackathons in the business. Two great comms and business minds sharing th...
2018-07-22
00 min
ICology
PRSA Connect 18 - show #1
I hope some of you haven't forgotten about me. It's been a bit of a journey back to ICology but producing this episode rekindled some of the passion. Thanks to those of you who kept asking about it and encouraging me to produce episodes again. I needed a break. But break time is over. At PRSA Connect 18, I was the closing keynote and conducted a live episode of ICology. This is the first of four episodes related to the event. Enjoy.
2018-07-22
00 min
ICology
Chuck Chats Live with Dyna Vink #iabc18
At IABC World Conference, I interviewed six communicators as part of the Chuck Chats Live interview series with Bananatag. In the sixth and final interview, I chatted with Dyna Vink. Dyna is the founder and president of Crossroad Communications and Decision Science. Using the latest technology, she has adopted a science-informed and evidence-based approach to problem solve and manage behavior across disciplines. I talked with Dyna to found out how data and science can help communicators and stakeholders make better decisions. Listen to the full chat on ICology or watch the video. Chuck Cha...
2018-06-30
00 min
ICology
Chuck Chats Live with James Fine #iabc18
At IABC World Conference, I interviewed six communicators as part of the Chuck Chats Live interview series with Bananatag. In the fifth interview, I chatted with James Fine. James is the president of Telecine and has a creative focus on the digital signage world. James led a seminar at IABC World Conference and we talked about his session, including how can communicators do a better job of delivering ROI. Listen to the full chat on ICology or watch the video. Chuck Chats is a partnership with Bananatag.
2018-06-28
00 min
ICology
Chuck Chats Live with Angela Sinickas #iabc18
At IABC World Conference, I interviewed six communicators as part of the Chuck Chats Live interview series with Bananatag. In the fourth interview, I talked with Angelia Sinickas. Angela is the owner of Sinickas Communications, and as it relates to IABC, she is a 21-time Gold Quill winner. I tracked her down at the conference and we talked out how she is helping communicators measure and link communications to behavioral change in organizations. And what the event was like the last time it was in Montreal - back in 1984. Listen to the full cha...
2018-06-27
00 min
ICology
Chuck Chats Live with Maliha Aqeel #iabc18
At IABC World Conference, I interviewed six communicators as part of the Chuck Chats Live interview series with Bananatag. In the third interview, I chatted with Maliha Aqeel. Maliha the current IABC/Toronto president, and the Assistant Director of Brand, Marketing & Communications at EY. Maliha brings over 15 years of award-winning professional expertise in strategic communications. She currently leads and develops brand communication programs and specializes in integrating internal and external communications, promoting thought leadership, and advising senior executives in all areas of strategic communication. I tracked her down at IABC World Conference 2018 and asked her al...
2018-06-22
00 min
ICology
Chuck Chats Live with Russell Evans #iabc18
At IABC World Conference, I interviewed six communicators as part of the Chuck Chats Live interview series with Bananatag. In the second interview, I chatted with Russell Evans, Assistant Vice President of Culture and Communications at Foresters Financial. Russell is leading an award winning team focused on global internal and executive communications, while becoming known in the communications world as an influencer pushing for more authenticity and fun in internal comms. I tracked him down at IABC World Conference 2018 and asked him all about his team's award-winning project and the role memes can play in keeping em...
2018-06-19
00 min
ICology
Chuck Chats Live with Pinaki Kathiari #iabc18
At IABC World Conference, I interviewed six communicators as part of the Chuck Chats Live interview series with Bananatag. In the first episode, I chatted with Pinaki Kathiari, workshop leader at the event and CEO/co-founder of Local Wisdom. Pinaki was in Montreal to present on the "7 Dos and Don'ts of Co-creation." Listen to the full chat on ICology or watch the video from the Hub. Chuck Chats is a partnership with Bananatag.
2018-06-15
00 min
ICology
Heads Up #33 - The science of uncommon sense
Welcome to episode #33 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting. Here are this week's stories: Five takeaways from the 2017 Intranet Now conference in London (Stephen Byngall) Why does internal comms struggle for respect? (Martin Smith) The science of uncommon sense (Csaba Toth) Building the employee experience with technology, ‘loops’, and trust (Marginalia) How to Use ‘Swipe Files’ to Become a Better Writer (Gatehouse) Metrics Drive Behavior and Culture (Gerry McGovern) All original links are also...
2017-10-09
00 min
ICology
Heads Up #32 - Internal Communications rising in importance
Welcome to episode #32 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting. Here are this week's stories: Help Employees Create Knowledge — Not Just Share It (John Hagel & John Seely Brown) Internal Communications Rising in Importance, Opportunity (True Digital) BIG FIVE Workplace Personalities: Recognizing Employee Traits to Inspire (Talent Map) You Don’t Have A Strategy if You Don’t Have the Work (Simon Terry) Putting strategy back into internal comms: the time has come (Mike Klein) What do posi...
2017-10-02
00 min
ICology
Heads Up #31 - 3 ways you're failing remote workers
Welcome to episode #31 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting. Here are this week's stories: Why SILENCE about HATE is the biggest threat to the workplace (Matt Manners) 3 Ways You Are Failing Your Remote Workers (Gallup) 5 lessons from the smallest unit of collaboration (Sharon O’Dea) 2017 State of Employee Advocacy Survey (Jen McClure) 3 Ways Network Mapping Can Help Organizational Learning and Communications Efforts (Erin Gamble) Internal Communication is Change Communication – Or Should Be (Steve Baskin)
2017-09-12
00 min
ICology
Heads Up #30 - Cracking the collaboration nut
Welcome to episode #30 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting. Here are this week's stories: How Managers Drive Results and Employee Engagement at the Same Time (Jack Zenger and Joseph Folkman) You’ve done your channel audit — now what? (Headlines) Ask Your Employees These Questions. They Will Thank You (Kristi Hedges) Why we must completely rethink how to communicate at work (Gary Cooper) Workplace Communications: You Don't Want to Be 100% Accurate, But 0% Effective (Patty Azzarello) Crack...
2017-08-28
00 min
ICology
Heads Up #29 - Why writing will make you smarter
Welcome to episode #29 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting. Here are this week's stories: The 2017 State of Company Culture Report - Insights & Takeaways (SnackNation) http://icolo.gy/2x5NMvJ The Power of Not Doing: Improve Internal Communications by Doing Less (Elisabeth Baskin) 3 Ways For Management to Be Open to New Ideas (Michelle Smith) Writing More Will Make You Smarter (Jessica Stillman) Infographic & Survey - Internal Communications With Remote Workers 2017 (Hollinger | Scott) Emojinal connections: the p...
2017-08-21
00 min
ICology
Heads Up #28 - Do communicators need certification?
Welcome to episode #28 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting. Here are this week's stories: Does The Communications Industry Need Certification? (Alex Malouf) No, Your Employees aren’t Responsible for their own Engagement (Jason Lauritsen) Take ownership of your culture: 3 ways executives can lead by example (Autumn Manning) In 2017, your internal culture is your brand (David Mattin) Co-Create Change (John Sigmon) Infographic: The Power of Employee Social Advocacy (HR Daily Advisor) The Idea of...
2017-08-14
00 min
ICology
Heads Up #27 - The ways your brain manages overload
Welcome to episode #27 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting. Here are this week's stories: The Ways Your Brain Manages Overload, and How to Improve Them (Srini Pillay) How to let go of your creative ego (Lisa Maltby) How companies can deal with unpredictability (Virpi Oinonen) How work changed to make us all passionate quitters (Ilana Gershon) To Be a Better Communicator, Think Like an Engineer (Alison Davis) Employee Survey fatigue? On a scale of 1 t...
2017-08-07
00 min
ICology
Heads Up #26 - Signs your infographic sucks
Welcome to episode #26 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting. Here are this week's stories: Company Culture Comes From Good Leadership (Doug and Polly White) 7 Ways To Improve Communication In A Remote Team (Marketing Insider Group) What content do I need on my intranet? (Becki Hall) 9 Signs Your Workplace Is Emotionally Unintelligent and What to Do About It (Scott Mautz) Digital success requires a digital culture (Jacques Bughin) 3 Tips To Consider While Selecting an Emplo...
2017-07-31
00 min
ICology
Heads Up #25 - Does diversity increase creativity?
Welcome to episode #25 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting. Here are this week's stories: Our Biases Undermine Our Colleagues’ Attempts to Be Authentic (Tina Opie and Edward Freeman) Does Diversity Actually Increase Creativity? (Tomas Chamorro-Premuzic) Want Your Employees to Trust You? Show You Trust Them (Holly Browser, Scott Lester & Audrey Korsgaard) How to Become A Master Storyteller (Clifford Jones) 5 Acts of Appreciation That Drive Employee Engagement, According to Science (Marissa Levin) Why MailChimp Doesn’t...
2017-07-17
00 min
ICology
Heads Up #24 - How to give people the one thing we all crave
Welcome to episode #24 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting. Here are this week's stories: Set Your Creativity Ablaze! 7 Ways to Generate New Ideas (Alive With Ideas) What it takes to build a compelling chatbot (Seth Greenfield) How to Give People the One Thing We All Crave (Patrick Leddin) Go retro to cut through clutter (Davis & Company) How do companies give employees a voice? (All Things IC) Blind Faith in Leaders is a BAD Employ...
2017-07-10
00 min
ICology
Heads up #23 - The engagement dangers behind the wisdom of the crowd
This episode of Heads Up is supported by StaffConnect. Welcome to episode #23 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting. Here are this week's stories: Why “Wisdom of the Crowd” Does Not Work for Employee Engagement (Jeppe Hansgaard) From telling the story to changing the script: transformational networking can reignite the role of the communicator (Mike Klein) The Most Common Mistakes Leaders Make When Communicating Change (Paul Petrone) 3 Tips to ensure change is viewed positively by employees (Kim Harvey)
2017-07-03
00 min
ICology
Ep #51 - ICology Live at PRSA Connect
At this year's PRSA Connect conference in Denver, ICology host Chuck Gose was the closing keynote and conducted a live episode of ICology, featuring guests and attendees from the annual employee communications event. Interviewees were called up on stage to answer a few questions from Chuck and possibly even guests. In this episode, you'll hear from: Sean Williams, True Digital Communications Kelli Newman, Piedmont Health Chris Wagner, Bananatag Nicole Kroul, ACT Kristen Bowser, Dayton Children's Hospital Becky Graebe, SAS Nancy Weaver, Cosmopolitan Resort of Las Vegas Amy Jenkins, Chipotle Madison Suarez, Chipotle Debra Capua, Davis & Company Ally Bunin, B...
2017-06-20
00 min
ICology
Heads Up #22 - Is employee engagement a leaky bucket?
This episode of Heads Up is supported by StaffConnect. Welcome to episode #22 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting. Here are this week's stories: Don't you realise, employee engagement is a leaky bucket? (Ian Buckingham) Case Study: Communicating with a Mobile Workforce (Paul Barton) Employee Experience and Employee Engagement - the long and the short of it (Donna Burtchaell) Rethinking how to introduce a new CEO to employees (Arik Hanson) 3 Reasons Why Your Team Needs A...
2017-06-19
00 min
ICology
Heads Up #21 - 169,000 people tell us what makes a workplace great
This episode of Heads Up is supported by StaffConnect. Welcome to episode #21 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting. Here are this week's stories: 4 Ways to Ignite Your Workforce (Tim Kopp) We Asked 169,000 Workers About What Makes Their Workplace Great. Here's Their Take (Greg Harris) The comms manifesto (Helen Reynolds) When the War of Opinions Lands at Your Door (Arne Sorenson) Surfing the winds of change (Dave Wraith) Three Uncommon Tools Every Effec...
2017-06-12
00 min
ICology
Heads Up #20 - How corporate values get hijacked
This episode of Heads Up is supported by StaffConnect. Welcome to episode #20 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting. Here are this week's stories: 3 Ways Effective Communicators Structure Unforgettable Messages (Thai Nguyen) Good storytelling is more science than art (Esther Choy) How weak words kill experiences and 6 words to stop using today (Cassius Kiani) Stop the 'culture' bullshit - start telling stories about your values (Shane Allison) How Corporate Values Get Hijacked and Misused (Ron Caruc...
2017-06-05
00 min
ICology
Heads Up #19 - How long does employee advocacy last?
This episode of Heads Up is supported by StaffConnect. Welcome to episode #19 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting. Here are this week's stories: How long does employee advocacy last for? (Rachel Miller) The surprisingly humble launch of an enterprise social tool (Ephraim Julius Freed) Scooters, slides and saunas: workplace perks, or frivolous fads? (h&h) The psychology of workplace change (Headlines) Do Online Collaboration Tools Still Matter? (Laetitia Vitaud) Toxic leaders affect...
2017-05-30
00 min
ICology
Heads Up #18 - Overcoming resistance to change
This episode of Heads Up is supported by StaffConnect. Welcome to episode #18 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators will find interesting. Here are this week's stories: Loyalty to our colleagues greater than loyalty to the firm (Lora Benson) Workplace culture: all the things businesses and employees don’t have to do (Scott Brenman) A 10-Step Checklist For Organising And Running An Employee Workshop (Lisa Pantelli) Could Politics Damage Your Internal Communications Career? (Paul Barton) Eight Tips For Bu...
2017-05-22
00 min
ICology
Ep #50 - A fresh take on digital signage
In this episode of ICology, listen to Belén Alemán from Meltwater talk about how important their digital signage network is to connecting their global employees. Belén is now the learning and development manager for Meltwater but when she ran internal communications there, she launched a global digital signage network for Meltwater's domestic and global offices. Subscribe to ICology Apple Podcasts or wherever you like to listen.
2017-05-17
00 min
ICology
Heads Up #17 - Designing employee experiences
This episode of Heads Up is supported by StaffConnect. Welcome to episode #17 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators should pay attention to. Here are this week's stories: Design employee experience as thoughtfully as you design customer experience (Notion Capital) The Workplace is the New Corporate Communications Platform (WorkDesign Magazine) 5 Keys to Engaging Corporate Culture (Jacob Morgan) Why Recognition is The Most Important Pillar of Employee Engagement (Snack Nation) How to Create a CNN-type News Chatbot for Your Organization (Chris McGra...
2017-05-15
00 min
ICology
Heads Up #16 - Data nerds unite!
This episode of Heads Up is supported by Bananatag. Welcome to episode #16 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators should pay attention to. And if you’re already subscribed to ICology, you don’t need to change a thing. Here are the stories shared this week: Losing control and other myths about enterprise social networking (Rita Zonius) Data Nerd Wannabe: Measurement 101 (Elisabeth Wagner) Why You Can't Buy a Digital Workplace (Sam Marshall) The Habit That Creates a Culture of Distr...
2017-05-08
00 min
ICology
Ep #49 - Color me HR
In this episode of ICology, Sarah Cooper, author and creator of The Cooper Review, shares her thoughts behind the creation of "Color Me HR, an activity guide for HR pros." It's a very creative and fun approach to the challenges that many in HR and communications face. Download the guide and you can complete the onboarding maze (don't get caught with the bad security photo), color pictures to avoid the office party lawsuit and more. This approach is a unique way of tackling normally boring or threating topics with a bit of humor. Subscribe to IC...
2017-05-04
00 min
ICology
Heads Up #15 - Defining a digital culture
This is episode #15 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators should pay attention to. And if you’re already subscribed to ICology, you don’t need to change a thing. Here are the stories shared this week: What defines 'digital culture' and how to achieve it http://icolo.gy/2pmGsts The inside story: a guide to more effective internal communications http://icolo.gy/2qoIJmG How to make everyone hate you on email http://icolo.gy/2qoFmft Culture: The Hidden Factor in Succes...
2017-05-01
00 min
ICology
Heads Up #14 - Trust people or policies?
This is episode #14 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators should pay attention to. And if you’re already subscribed to ICology, you don’t need to change a thing. Here are the stories shared this week: How Amazon Aligns Employee Experience and Business Results http://icolo.gy/2pr3i40 Startup leaders think their culture is better than it is http://icolo.gy/2pIHAZm It’s time for leaders to toss out their rule books and trust their people http://icolo.gy/2oVH9s9
2017-04-24
00 min
ICology
Heads Up #13 - LIFTing your IC to action
This is episode #13 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators should pay attention to. And if you’re already subscribed to ICology, you don’t need to change a thing. Here are the stories shared this week: The LIFT Model Will Tell You Why Employees Aren’t Taking Action on Internal Communicationsicolo.gy/2ocHTXR Where to Focus Your IC Efforts and Dollars for the Biggest Impact http://icolo.gy/2nI0DD4 A Face-to-Face Request Is 34 Times More Successful than an Email http...
2017-04-17
00 min
ICology
Ep #48 - 7 ways to sharpen your comms copy
In this episode of ICology, Caroline Roodhouse, content manager at Alive With Ideas, shares how communicators provides both reminders and advice to communicators about how to give the written word more meaning and impact. Caroline provides seven ways to sharpen your comms copy. These tips were initially provided in an infographic but in the podcast she's able to provide some depth and counsel to each. Caroline is quick to point out that for many these seven should be reminders. But since we are creatures of habit, we all fall into bad routines. Subscribe to ICology...
2017-04-12
00 min
ICology
Heads Up #12 - Are you suffering from EAD?
This is episode #12 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators should pay attention to. And if you’re already subscribed to ICology, you don’t need to change a thing. Here are the stories shared this week: Is your company suffering from Expectation Alignment Dysfunction?http://icolo.gy/2nxNAEf Collaboration overload is a symptom of a deeper organizational problemhttp://icolo.gy/2nxMKHm How to plan a great Take Your Children To Work Dayhttp://icolo.gy/2nxCOxI Engaging Empl...
2017-04-10
00 min
ICology
Heads up #11 - Shining a light on hidden figures
This is episode #11 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators should pay attention to. And if you’re already subscribed to ICology, you don’t need to change a thing. Here are the stories shared this week: Shine a light on the hidden figures in your organizationhttp://www.alivewithideas.com/blog/hidden-figures Time for IC to “take the fork in the road”https://www.linkedin.com/pulse/time-ic-take-fork-road-mike-klein The HR Coloring and Activity Book You Didn't Know You Neededhttp://t...
2017-04-03
00 min
ICology
Ep #47 - A strong internal communication foundation
Stephanie McCarty is the VP of Communications for Taylor Morrison, one of the nation's largest home builders and land developers. In this episode of ICology, she shares examples of how she and her team are helping the company build a strong foundation of internal communication, including launching a new mobile-friendly intranet and helping craft the company's employee value proposition. Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.
2017-03-22
00 min
ICology
Heads Up #10 - What communicators can learn from Deion Sanders
This is episode #10 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators should pay attention to. And if you’re already subscribed to ICology, you don’t need to change a thing. Here are the stories shared this week: How your gut helps and hurts you when you present (Forbes) The valued characteristics of a communication-focused intranet (Marginalia) Tips for creating an intranet employees want to use (Edelman) Did you know (you’re wasting your readers’ time) (text wizard) 6 must-k...
2017-03-13
00 min
ICology
Ep #46 - Snackable internal videos with Verizon
On this episode of ICology, listen to Edward Ford from Verizon about their internal video news program they produce on a daily basis. Edward is the enterprise community manager at Verizon's headquarters in Baskin Ridge, NJ. He's one of four communicators who hosts the daily program called "Up To Speed." Edward shares their process for creating the videos, how they select the news items featured and who gets to be on the daily video. The focus for Verizon was to create content in a new way for employees who can be "up to speed" with...
2017-03-08
00 min
ICology
Heads Up #9 - Creating content with meaning
This is episode #9 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators should pay attention to. And if you’re already subscribed to ICology, you don’t need to change a thing. Here are the stories shared this week: Engaging Employees in Your Company Purpose: Physical Environments and Amenities (Mike Lepis) Good Content Is Creating Meaningful Content Unveiling the mysteries of… Organisational Development (All Things IC) Hey, Internal Communicator: Don’t Be an Order Taker (Alison Davis) 3 Ways to Manage Cultural...
2017-03-06
00 min
ICology
Ep #36 - What is the biggest lie internal communications tells itself?
Something Else is a monthly video series where ICology host Chuck Gose asks the questions and communicators provide the video answers. You can watch them at learnicology.com/somethingelse. But here on the podcast, you get the unedited, uncut version of the answers submitted. In this month's episode, guests include: Paul Barton, Paul Barton Communications Brian Moore, Houghton Mifflin Harcourt Priya Bates, Inner Strength Communications Kristin Hancock, The College of Registered Nurses of Manitoba Rachel Miller, All Things IC Heather Pommernelle, Talent Driven Value, LLC Rocky Walls, 12 Stars Media Daron Aldridge, Cook Children's Heatlh Care Subscr...
2016-11-07
00 min
ICology
ICology: One year later with Chuck Gose
Today ICology turns one year old. It was August 31, 2015 that the very first episode aired. I've had a great time since and this episode is my chance to say thanks to those who have helped make ICology what it is today. Because if internal comms is your passion, ICology is your podcast. Subscribe to ICology so that you do not miss this or any future episodes.
2016-08-31
00 min