Shows
FrequencyColdplay, Culture & Corporate HonestyIn this episode of Frequency, Chuck Gose and Jenni Field discuss the recent controversy surrounding the CEO of Astronomer at a Coldplay concert, exploring themes of leadership, workplace culture, and the public's reaction.
They delve into the issue of judginess in communication, the challenges of navigating constant change in organizations, and the importance of employee feedback in rebuilding trust.
The conversation also touches on the red flags of bad bosses and the real reasons behind return-to-office mandates, emphasizing the need for honesty and transparency in leadership.
Links and articles mentioned in this...2025-07-2843 minFrequencyCracking, Credibility & Corporate TrustJenni Field and Chuck Gose kick off this episode delving into the concept of 'quiet cracking,' a new term for unnoticed workplace burnout.
The conversation shifts to the challenges of authenticity in corporate communication, emphasizing the need for credible leadership and that honesty and compassion are key to a communicator's success.
They also explore positive trends in the internal communication job market and address the concerning statistic that only 20% of employees trust their organization's leadership, questioning the reasons behind this lack of trust and the implications for organizational culture.
Links and...2025-07-2147 minFrequencyEmpathy, Evolution & Effective BoundariesToday’s episode sees Chuck and Jenni dig into a theme that keeps getting louder: what happens when we push AI into places it maybe shouldn’t go? Yes, the potential is exciting-but this week’s stories raise some very human questions surrounding communication, technology and leadership.
They discuss the exec who suggested laid-off employees turn to AI for emotional support, the evolving definition of hybrid work (is it just about location?) and the critical role of responsiveness in communication. The conversation wraps up with a discussion about the role of internal communications and what is in and outs...2025-07-1448 minFrequencyReturns, Retention & Responsible AIIn this episode of Frequency, Chuck Gose and Jenni Field discuss the ongoing challenges of returning to the office, and strategies for
maintaining engagement during the summer slump. The conversation also explores generational perspectives on work and the implications of the Venice Pledge regarding ethical AI.
They delve into whether the return to office debate is ever going to stop, and whether the quiet summer workload is a myth. A recent instagram video sparks a discussion about employee loyalty, commitment and engagement and the team unpack the recent Venice pledge and whether it will translate i...2025-07-0737 minFrequencyHiding, Happiness & Human-AI TrustIn this episode of Frequency, hosts Jenni Field and Chuck Gose explore various topics including the concept of 'collywobbles', the importance of employee experience, and the impact of workplace culture on financial performance.
They discuss the Icology Flyover Festival taking place in August, a unique event aimed at internal communicators, and delve into a report revealing that 97% of employees feel the need to hide parts of themselves at work.
The conversation also touches on the disconnect in AI adoption within companies and the need for leaders to create environments that foster employee happiness - something Je...2025-06-3045 minFrequencyToxicity, Trust & Technology IntegrationChuck Gose and Jenni Field discuss some of the latest research and insights this week covering AI and cultural intelligence, how to protect cultures and what employee advocacy really is. They kick off the conversation with the latest piece of research from the Institute of Internal Communication which is showing a real mix of positive and negative news for the industry.
Exploring employee advocacy and the role of the communicator in creating it,Chuck shares strong views on how we have got this so wrong.
The conversation explores some of the latest thinking in applying th...2025-06-2340 min
Disruptive CEO NationEpisode 297: The Credible Leader - Do They Believe You? With Jenni Field, CEO of Redefining Communications; Sandhurst, England, United KingdomWhat does that mean for leadership in today’s skeptical world? Communications expert Jenni Field joins us to explore how credibility, integrity, and intentional leadership are the cornerstones of organizational trust– and how to build them before it’s too late.
In this powerful episode of Disruptive CEO Nation, founder of Redefining Communications and author of Nobody Believes You, Jenni, comes to share her wisdom. Together, we unpack the rising challenges leaders face in building trust, developing middle managers, and scaling culture in a skeptical, fast-paced business environment.
If you’ve ever s...2025-06-1828 minFrequencyConferences, Credibility & Cultural ExpectationsChuck and Jenni have both been on the road in the last week attending the IABC World Conference in Vancouver and Atomicon in Newcastle in the UK, and they kick off this episode with some of their reflections and learnings from both.
Throughout the episode they reflect on the changing nature of workplace culture, the importance of meaningful connections, and the challenges of presenteeism. The conversation touches on Jim Collins' concept of 'Good is the enemy of Great' and the need for companies to strive for superior results and lasting impact.
They...2025-06-1656 minFrequencySignals, Summits & Strategic ListeningIn this episode, hosts Chuck Gose and Jenni Field discuss some of the latest stories about AI, employee experience, leadership and workplace challenges. They reflect on their health and energy levels during the recording, share insights about the upcoming Comms Reboot event in Toronto on June 25, and delve into the issue of negative signaling on social media.
The conversation transitions to the importance of employee experience in shaping organizational behavior looking at some of the latest research into the link between the two.
Jenni recently attended the Gallagher London Summit and sh...2025-06-0941 minFrequencyCulture, Communication & Corporate CourageIn this conversation, Chuck Gose and Jenni Field discuss various themes surrounding corporate culture, employee experience, and the impact of recent changes in workplace dynamics.
They explore the troubling shift in corporate culture from positivity to fear amidst the recent stories of cutting middle management roles.
They explore the disconnect between executives and middle managers, the challenges of internal communication, and the cultural differences in how deskless and office workers receive information.
They discuss the need for more strategic communication within organizations and the delicate balance businesses must maintain when addressing societal issues bas...2025-06-0247 min
Why Does It Feel So Wrong To Be Human At Work?Ep 05 | Why Does It Feel So Wrong to Be An A**hole?Season 2, Episode 5: Why Does It Feel So Wrong to Be an A**hole at Work? Episode DescriptionWe said what we said. In this bold and uncensored episode of Why Does It Feel So Wrong to Be Human at Work?, hosts Pinaki Kathiari and Chris Lee are joined by internal comms legend Chuck Gose to take on the big question that no one talks about—but everyone experiences:Why does it feel so wrong (yet so common) to act like an a**hole at work?Together, they dive into:H...2025-05-2944 minFrequencyBalance, Boundaries and Breaking Hustle CultureIn this episode of Frequency, hosts Chuck Gose and Jenni discuss some big topics in the world of internal comms, employee experience and workplace culture.
⚫️ Is work/life balance your responsibility or the organizations?
⚫️ Is it a surprise that AI is making boring work more fun?
⚫️ What happens to managers when organizations get too big?
They explore the latest news and research into generational differences in workplace preferences, the importance of choice in work arrangements, while also addressing the impact of AI on productivity and motivation.
They delve i...2025-05-2649 minFrequencyFrontlines, Fusion & FrictionIn this episode, Jenni Field and Chuck Gose explore the evolving landscape of employee communication and experience.
They dig into the growing disconnect with frontline workers, the surprising decision by Moderna to merge HR and IT, and why internal communicators should start thinking more like journalists. The conversation also dives into Gallup’s “remote work paradox,” highlighting how employees can be both highly engaged and deeply stressed.
Throughout, Jenni and Chuck emphasize the value of listening, the risks of surface-level metrics, and the growing need for clarity, connection, and courage in how organizations communicate.
...2025-05-1939 minFrequencyPresence, Productivity & Powerful StorytellingIn this episode of Frequency, Chuck Gose and Jenni Field explore some of the latest themes related to employee satisfaction, engagement, and the return to office debate.
They discuss the importance of understanding employee satisfaction versus engagement and delve into the complexities of the return to office debate, highlighting control issues and the need for organizations to address underlying problems rather than relying on superficial solutions.
They explore the evolving definitions of productivity for knowledge workers, emphasizing the need for clarity in what productivity means in different contexts. They get into the age old debate of...2025-05-1249 minFrequencyAnxiety, Adaptability & Authentic CommunicationIn this episode, Chuck and Jenni explore the challenges for HR teams in 2025, whether the term Adaptability Quotient (AQ) is a buzzword or a real focus for leaders and the latest data in the Return to Office (RTO) mandate. They get spicy with conversations about data and metrics while questioning whether everyone is worried about work or if it’s how we are being made to feel by the constant reports in the media.
They uncover more cultural difference in vehicle regulations and themed parties while they discuss the importance of understanding happiness…. and the future of Las V...2025-05-0542 minFrequencyGaps, Guidance & Getting Communication RightIn this episode of Frequency, Chuck and Jenni discuss various aspects of communication, culture and employee experience.
They explore the importance of diversity, equity, and inclusion in leadership, and some of the latest research into the significant communication gaps between leaders and employees. The discussion emphasizes the need for credible leadership and effective communication strategies to foster a positive organizational culture.
In this conversation, Chuck reinforces the complexities of communication within organizations, emphasizing the differences in communication strategies based on company size.
The conversation also touches on the pressures of personal branding in the...2025-04-2851 minFrequencyBuzzwords, Bots & Bad DataIn this episode of Frequency, Chuck and Jenni tackle some of the most pressing and polarizing questions in internal communication today. From the ethics of recording meetings to the over-intellectualization of the profession, they pull no punches.
They unpack key research from Harvard Business Review and Stanford University, exploring employee trust in AI-generated CEO messages, the slippery slope of strategic comms jargon, and why giving employees some autonomy over where they work might be the best culture decision a company can make.
Along the way, they share personal stories, challenge long-standing norms in comms, and...2025-04-2144 minFrequencyC-Suite Shuffles, the Strategy Spiral and the Spice GirlsIn this episode of Frequency, Chuck and Jenni explore the challenges for people managers, the importance of impact of communication leaders and whether or not employees are exhausted by the cycle of strategy shifts.
They delve into the challenge of employee engagement scores and work-life balance (a term Chuck doesn’t enjoy) and they discuss the challenges for first-time leaders who are often left without the support or skills they need. The conversation also dives into the distinction between change fatigue and strategy fatigue, why both are a factor for employees and Jenni and Chuck debate about wh...2025-04-1433 minFrequencyFear, Fuzziness & the Future of WorkIn this debut episode of Frequency, Jenni and Chuck kick things off by sharing what led them to create a podcast focused on internal communication, employee experience, and workplace culture.
From navigating generational shifts to dissecting the role of AI in the workplace, they dive into the headlines and the undercurrents shaping today's workforce.
They reflect on the evolution of the internal comms industry over the past decade, calling out long-standing challenges, gaps in education, and the critical need for stronger partnerships across the organization.
The conversation zeroes in on the growing impact...2025-04-0744 minFrequencyComing soon - Frequency from Chuck Gose and Jenni FieldGet ready to tune in to Frequency, where internal comms, HR, leadership, and employee experience collide in one powerhouse podcast. In this teaser episode, hosts Chuck Gose and Jenni Field give you a taste of what’s to come: thought-provoking conversations, lively debates, and fresh takes on the workplace challenges you’re facing.
Whether it’s driving change, reaching frontline employees, or creating a culture that sticks, Frequency is your new go-to source for practical insights and bold opinions.
Join us as we shake up the status quo and make internal communications, leadership, and employee engage...2025-04-0101 min
Internal MiscommunicationsBaste My Turkey12 hundred downloads
11 internal Comms experts
10 intriguing episodes
9 (teen) scheduled Zoom calls
8 dozen emails
7 spelling challenges
6 Zencastr sessions (+1 Google Hangout)
5 gold stars on Apple
4+ hours of content
3 months of vulnerability
2 resplendent hosts........... and...
A podcast to celebrate messing up and moving on in internal communications
In this episode, we brought back all of our friends and a couple of future guests to reflect on a year gone by.
Join Jenni Field, Rachel Miller, Annique Simpson, Benjamin Ellis, Chuck Gose, Kristen Hancock, Kyla Simms, Adam...2020-12-221h 04
Culture, Comms & CocktailsEpisode #26 - Jenni Field, Redefining CommunicationsNot gonna lie, I'm a little disappointed that I didn't have to label this episode as explicit. Usually my conversations with Jenni Field get quite "colorful." Jenni will be joining FutureComms 2020 from the UK as one of our featured keynote speakers at the event. Want to know what she'll be talking about? Listen to the podcast.
Culture, Comms & Cocktails is internal comms served straight up.2020-03-1025 min
ICologyAre employees even "remotely" interested in employee communications?In this episode of ICology, I talk with Jenni Field, Director at Redefining Communications, and Benjamin Ellis, CEO of SocialOptic, about 2019 research they conducted into remote workers and internal communication. The two of them combined their superpowers to unearth some new data on what employees are interested in and who they are interested in hearing it from. If you'd like to read the full report, download it at http://remotelyinterested.work/.2019-08-0100 min