Shows
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AICopilot Inherits Your Mess: Modernizing Microsoft 365 for AI with Richard Harbridge [MVP]Microsoft 365 Copilot doesn’t arrive in a clean Microsoft 365 tenant. It arrives in an environment that organizations have been building for years — full of SharePoint sites, Teams, OneDrive content, duplicate documents, historic migrations, guest accounts, inconsistent permissions, forgotten workspaces, broken ownership models, and content nobody has reviewed in years.For traditional Microsoft 365 management, much of this technical debt could remain relatively hidden. AI changes that.In this episode of M365.FM, Mirko Peters talks with Richard Harbridge, Microsoft MVP and industry advisor at ShareGate, about why AI readiness is fundamentally connected to Microsoft 365 modernization and governance.The conversation moves beyond the...
2026-09-011h 05
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 Copilot: What Actually Makes People More Productive with Adrian Espes [MVP]Does Microsoft 365 Copilot really make people more productive?In this episode of the M365 FM podcast, Mirko Peters speaks with Microsoft MVP Adrian Espes about what Copilot actually delivers in everyday work—not in a polished demo, but during a normal working day filled with meetings, emails, documents, Teams messages, deadlines, and constant interruptions.Adrian brings a practical perspective shaped by his experience in training, business analytics, modern workplace consulting, and Microsoft 365 adoption. Together, Mirko and Adrian look beyond the marketing and explore where Copilot is genuinely useful, where expectations are still unrealistic, and what organizations need to consider before ro...
2026-08-301h 04
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIHow Microsoft 365 & Copilot Are Redesigning the Way We Work with Tracy van der Schyff [MVP]Microsoft 365 has given organizations more tools than ever to communicate, collaborate, automate, and manage information. Now Microsoft 365 Copilot adds an entirely new layer of AI capability. But behind all the discussion about productivity, automation, agents, and AI, there is a much bigger question: are these technologies simply helping us work faster, or are they fundamentally changing the way we think, learn, communicate, collaborate, and work?In this episode of m365.fm, Mirko Peters sits down with Tracy van der Schyff to explore the human side of Microsoft 365 and Copilot. Tracy has spent years working at the intersection of technology, productivity...
2026-08-291h 03
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Dual-write - Simply ExplainedA salesperson updates a customer address in Dynamics 365 Sales. Later, someone in finance opens the same customer and still sees the old address. Which one is correct? When sales, service, finance, and operations work in different applications, shared business data can quickly become duplicated or inconsistent. In this episode of M365 FM, Mirko Peters explains how Dynamics 365 Dual-write connects Finance and Operations apps with Microsoft Dataverse so supported records such as customers, addresses, contacts, products, and orders can remain synchronized as teams work.WHAT IS DYNAMICS 365 DUAL-WRITE?Dual-write is Microsoft's built-in connection between Dynamics 365 Finance and Operations...
2026-08-2219 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Accounts Payable - Simply ExplainedA supplier invoice arrives. The goods may already be sitting in your warehouse or the service may already be complete—but what actually needs to happen before money leaves the company? Dynamics 365 Accounts Payable connects vendor records, invoices, purchase orders, receiving, invoice matching, approvals, payment runs, bank accounts, and settlement into one controlled financial process. In this episode of M365 FM, Mirko Peters explains how Dynamics 365 Finance manages the complete journey from receiving a vendor bill to recording the final payment.WHAT IS DYNAMICS 365 ACCOUNTS PAYABLE?Accounts Payable tracks money your company owes vendors for goods and se...
2026-08-2219 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Virtual Entities - Simply ExplainedWhat happens when your sales team works in Dynamics 365, but inventory lives in a warehouse system, invoices live in finance, and product information lives in an ERP? You could copy all that information into Dataverse, but then you create duplicate records, synchronization jobs, delays, and another place where information can become outdated. In this episode of M365 FM, Mirko Peters explains how Dynamics 365 Virtual Tables, formerly known as Virtual Entities, provide live access to external business data without requiring Dynamics 365 to store another copy.WHAT ARE DYNAMICS 365 VIRTUAL TABLES?A Virtual Table is a table definition inside...
2026-08-2218 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Accounts Receivable - Simply ExplainedYou made the sale and sent the invoice—but when does the money actually reach your account, and what happens when it doesn't? Dynamics 365 Accounts Receivable connects customer accounts, invoices, payment terms, incoming payments, settlement, credit management, collections, disputes, and overdue balances inside Dynamics 365 Finance. In this episode of M365 FM, Mirko Peters follows one customer balance from the original sale through invoicing and payment—and shows what happens when payment arrives late.WHAT IS DYNAMICS 365 ACCOUNTS RECEIVABLE? Accounts Receivable tracks money customers owe the business and the payments received against those debts. Think of it as a fin...
2026-08-2117 minM365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Warehouse Management - Simply ExplainedDynamics 365 Warehouse Management turns inventory records into guided physical work on the warehouse floor. Knowing that 200 units exist is only the beginning. Warehouse teams need to know exactly where those units are stored, whether they are available, which customer orders they belong to, and what workers should do with them next. In this episode of M365 FM, Mirko Peters explains how Dynamics 365 Warehouse Management connects receiving, put-away, storage, replenishment, picking, packing, shipping, cycle counting, returns, quality management, barcode scanning, and warehouse automation with the wider Dynamics 365 Supply Chain Management platform.WHAT IS DYNAMICS 365 WAREHOUSE MANAGEMENT?Dynamics 365 Warehouse...
2026-08-2118 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Transportation Management - Simply ExplainedDynamics 365 Transportation Management connects the movement of physical goods with sales orders, purchase orders, warehouse operations, carriers, routes, rates, loads, and freight costs. Instead of managing transportation through separate spreadsheets, emails, carrier rate sheets, and phone calls, organizations can create a connected transportation plan directly inside Dynamics 365 Supply Chain Management. In this episode of M365 FM, Mirko Peters explains how Transportation Management works from the moment goods need to move through load planning, carrier selection, warehouse execution, delivery, and freight reconciliation.WHAT IS DYNAMICS 365 TRANSPORTATION MANAGEMENT?Dynamics 365 Transportation Management is the transportation planning capability inside Dynamics 365 Supply...
2026-08-2118 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Asset Management - Simply ExplainedRelated M365.FM resources: To explore connected Dynamics 365 capabilities, see https://www.m365.fm/dynamics-365-supply-chain-management-simply-explained/, https://www.m365.fm/dynamics-365-inventory-management-simply-explained/, and https://www.m365.fm/dynamics-365-finance-simply-explained/.A conveyor stops in the middle of a shift, a forklift won't start, or a pump suddenly begins leaking. Before anyone can repair the equipment, the business needs answers: Who is responsible? When was it last serviced? Which parts are required? What happened during the previous repair? Dynamics 365 Asset Management provides one central place for this information. In this episode of M365 FM, Mirko Peters explains how Dynamics 365 Asset...
2026-08-2019 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Dataverse Integration - Simply ExplainedDynamics 365 Dataverse Integration is easier to understand once you stop thinking about Dynamics 365 and Dataverse as two completely separate systems that constantly need to synchronize customer data. For Dynamics 365 applications such as Sales and Customer Service, Dataverse provides the shared data foundation underneath the applications. Accounts, contacts, leads, opportunities, cases, activities, relationships, permissions, and business rules can all live within this structured environment. In this episode of M365 FM, Mirko Peters explains what Dataverse actually is, how Dynamics 365 uses it, and how the same business data can power Power Apps, Power Automate, Power BI, and other connected processes....
2026-08-2021 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Inventory Management - Simply ExplainedDynamics 365 Inventory Management gives businesses one shared record for the products, materials, parts, and other stock moving through their organization. Instead of purchasing, warehouse, sales, production, and finance maintaining separate versions of inventory information, Dynamics 365 connects quantities, locations, availability, ownership, movements, and financial value. In this episode of M365 FM, Mirko Peters explains how Dynamics 365 Inventory Management works from supplier receipt to customer shipment — including inventory dimensions, reservations, transfers, costing, cycle counting, safety stock, consignment inventory, and the connection between inventory and finance. ㅤWHAT IS DYNAMICS 365 INVENTORY MANAGEMENT?Inventory Management provides a shared stock record across the busi...
2026-08-2018 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Financial Reporting - Simply ExplainedDynamics 365 Financial Reporting turns the financial data already posted in Dynamics 365 Finance into structured reports that finance teams, managers, auditors, and executives can actually use. Instead of rebuilding financial statements in multiple spreadsheets every month, organizations can use the general ledger, main accounts, financial dimensions, reporting categories, and predefined report structures to create consistent income statements, balance sheets, cash flow reports, trial balances, and budget-versus-actual reports. In this episode of M365 FM, Mirko Peters explains how Dynamics 365 Financial Reporting works and how organizations can move from financial transactions to reports people can trust.ㅤWHAT IS DYNAMICS 365 FINANCIAL REPORTING?
2026-08-2019 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 General Ledger - Simply ExplainedDynamics 365 General Ledger provides the central financial record behind Dynamics 365 Finance. Customer payments, supplier invoices, inventory movements, payroll, bank transactions, taxes, accruals, and other financial events ultimately affect the company's financial position, and the general ledger brings those accounting entries together in a structured and traceable way. In this episode of M365 FM, Mirko Peters explains the Dynamics 365 General Ledger in plain English, including the chart of accounts, financial dimensions, subledgers, posting profiles, vouchers, journals, allocations, tax, period close, and consolidation.ㅤWHAT IS THE GENERAL LEDGER IN DYNAMICS 365?The general ledger is the company's master financial record. In...
2026-08-2019 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AILicensing, Security & Management: Making Microsoft 365 Defender and Intune Work Together with Videsh ChavanMicrosoft 365 licensing is often treated as a procurement problem: choose E3, E5, E7 or a collection of add-ons, assign the licenses, and move on. But licensing decisions directly influence security architecture, endpoint management, identity protection, and operational costs. In this episode of M365 FM, Mirko Peters talks with Videsh Chavan about building a unified Microsoft 365 strategy where licensing, Microsoft Intune, Microsoft Defender, identity, and endpoint security work together instead of operating as separate silos. ㅤMICROSOFT 365 LICENSING IS AN ARCHITECTURE DECISIONOne of the central ideas of the conversation is that Microsoft 365 licensing shouldn't be treated purely as pr...
2026-08-1958 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Agents - Simply ExplainedDynamics 365 Agents take AI beyond answering questions and generating drafts. Instead of waiting for someone to ask Copilot for help, agents can respond to defined business events, work with approved Dynamics 365 data, follow predefined rules, take permitted actions, and hand work to people when human judgment is required. In this episode of M365 FM, Mirko Peters explains how Dynamics 365 Agents work across sales, customer service, finance, supply chain, Business Central, Field Service, and Project Operations — and why permissions, guardrails, data quality, and human oversight are critical.ㅤWHAT ARE DYNAMICS 365 AGENTS?ㅤA Dynamics 365 Agent is AI configured to wat...
2026-08-1919 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Copilot - Simply ExplainedDynamics 365 Copilot brings AI directly into the business processes and records people already use across Dynamics 365. Instead of spending time searching through customer histories, sales opportunities, support cases, invoices, orders, emails, and reports, Copilot can summarize information, answer questions, prepare drafts, and help users determine what to do next. In this episode of M365 FM, Mirko Peters explains how Dynamics 365 Copilot works across sales, customer service, finance, operations, and Business Central — and why human approval remains essential when AI becomes part of business processes.ㅤWHAT IS DYNAMICS 365 COPILOT?ㅤDynamics 365 Copilot is a collection of AI capabilities integr...
2026-08-1919 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Opportunity Management - Simply ExplainedDynamics 365 Opportunity Management gives sales teams a structured way to manage serious sales conversations from the first qualified interest through to a clear outcome: won or lost. Instead of keeping deal information across spreadsheets, emails, personal notes, and individual inboxes, Dynamics 365 Sales creates a shared opportunity record containing the customer, expected revenue, products, activities, probability, expected close date, ownership, and sales history. In this episode of M365 FM, Mirko Peters explains how opportunities work and how they connect the entire sales process.ㅤWHAT IS AN OPPORTUNITY IN DYNAMICS 365?ㅤA lead represents early interest, while an opportunity repr...
2026-08-1918 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Knowledge Management - Simply ExplainedDynamics 365 Knowledge Management helps customer service teams create a single, trusted source of knowledge that agents can use while supporting customers. Instead of searching through old emails, shared folders, spreadsheets, or relying on individual experience, teams can create approved knowledge articles that provide consistent answers across customer service channels. In this episode of M365 FM, Mirko Peters explains how Dynamics 365 Knowledge Management works and why a structured knowledge base can improve both agent productivity and the customer experience.ㅤWHY CUSTOMER SERVICE TEAMS NEED KNOWLEDGE MANAGEMENTㅤCustomer service teams accumulate knowledge quickly, but that knowledge is often scat...
2026-08-1918 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Omnichannel - Simply ExplainedA customer starts a website chat because an order has not arrived. They explain the problem, provide the order number, and answer several questions. Later, they call the company—and the person on the phone asks them to explain everything again. For the customer, this makes little sense. They did not start a new problem. They simply changed the way they contacted the company. In this episode of Microsoft Knowledge Nuggets on M365 FM, Mirko Peters explains Microsoft Dynamics 365 Omnichannel in plain English and shows how organizations can connect customer conversations across chat, voice, SMS, social messaging, and other service ch...
2026-08-1919 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Relationship Intelligence - Simply ExplainedA Dynamics 365 Sales opportunity can look healthy on paper. The deal is still open, the estimated close date is in the future, and the timeline contains emails, meetings, calls, and tasks. But there is a much more important question: Is the customer still talking to you? A salesperson may have sent several emails without receiving a response. The last customer meeting may have happened weeks ago. Another employee inside the company may already know an important decision-maker, but the salesperson has no idea that relationship exists. In this episode of Microsoft Knowledge Nuggets on M365 FM, Mirko Peters explains Microsoft...
2026-08-1819 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Forecasting - Simply ExplainedDynamics 365 Forecasting helps sales teams answer one of the most important questions in business: are we going to hit our sales target? Instead of collecting numbers from spreadsheets, emails, and individual sales reports, Dynamics 365 Sales brings opportunities, expected revenue, close dates, forecast categories, quotas, and sales performance into one shared forecasting view. In this episode of M365 FM, Mirko Peters explains how Dynamics 365 Forecasting works, how forecast categories represent confidence, and why accurate opportunity data is essential for reliable revenue forecasting.ㅤWHAT IS DYNAMICS 365 FORECASTING?ㅤDynamics 365 Forecasting turns the opportunities your sales team already manages in Dyna...
2026-08-1818 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Remote Assist - Simply ExplainedA machine stops in the middle of a shift. The technician standing beside it can see the problem, but the person with the deepest knowledge of that machine may be hundreds or thousands of kilometers away. Traditionally, solving that problem could involve telephone calls, photographs, emails, unclear descriptions, repeated questions, or eventually sending a specialist to the site. The challenge is not necessarily that expertise does not exist. The challenge is getting that expertise to the place where the work is happening. In this episode of Microsoft Knowledge Nuggets on M365 FM, Mirko Peters explains Microsoft Dynamics 365 Remote Assist in...
2026-08-1818 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Guides - Simply ExplainedImagine standing beside a large industrial machine and seeing the next repair instruction appear directly beside the panel you need to open. Instead of putting down your tools, walking back to a laptop, searching through a PDF, or trying to remember what an experienced technician told you during training, the information appears directly inside your field of view. That was the central idea behind Microsoft Dynamics 365 Guides. In this episode of Microsoft Knowledge Nuggets on M365 FM, Mirko Peters explains Dynamics 365 Guides in plain English: what the mixed reality application was designed to solve, how Microsoft HoloLens brought instructions into...
2026-08-1817 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Sales Insights - Simply ExplainedHow many sales opportunities disappear because somebody intended to follow up but lost the email, missed the task, or simply forgot? Modern sales teams rarely suffer from a lack of customer data. They have CRM records, emails, meetings, notes, opportunities, tasks, forecasts, and relationship information. The bigger problem is understanding which information matters right now and what the seller should do next. In this episode of Microsoft Knowledge Nuggets on M365 FM, Mirko Peters explains Microsoft Dynamics 365 Sales Insights in plain English and explores how Microsoft uses AI, activity signals, relationship data, predictive scoring, conversation intelligence, and forecasting to help...
2026-08-1819 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Sales Accelerator - Simply ExplainedSalespeople rarely struggle because they do not have enough tasks. The real challenge is deciding which customer deserves attention next, what action should happen, and what context is needed before reaching out. Emails arrive in Outlook. Meetings fill the calendar. Customer information lives inside CRM records. Leads respond to marketing activities. Colleagues leave notes. Opportunities change. Follow-up reminders compete with urgent customer requests. The result can be a busy sales day that still misses the most important opportunities. In this episode of Microsoft Knowledge Nuggets on M365 FM, Mirko Peters explains Microsoft Dynamics 365 Sales Accelerator in plain English and explores...
2026-08-1717 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Human Resources - Simply ExplainedHR teams manage some of the most important and sensitive information inside an organization. Employee records, organizational structures, leave requests, benefits, compensation information, skills, certifications, training, performance, approvals, and onboarding tasks all need to remain accurate and accessible to the right people. The problem begins when that information is spread across spreadsheets, email conversations, shared folders, HR applications, manager-maintained lists, and disconnected systems. In this episode of Microsoft Knowledge Nuggets on M365 FM, Mirko Peters explains Microsoft Dynamics 365 Human Resources and how it creates a connected environment for core HR information and everyday people processes. We explore employee records, organizational...
2026-08-1720 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Commerce - Simply ExplainedA customer discovers a jacket online, checks whether it is available in a nearby store, orders it for pickup, and later returns it at another location. From the customer's perspective, this should be one simple shopping journey. Behind the scenes, however, that transaction can involve e-commerce, point of sale, inventory, customer information, pricing, fulfillment, payments, and returns.In this episode of Microsoft Knowledge Nuggets on M365 FM, Mirko Peters explains Microsoft Dynamics 365 Commerce in plain English and explores how it connects physical stores, e-commerce, point of sale, products, inventory, pricing, customers, orders, loyalty, fulfillment, and retail operations.Rather than treating...
2026-08-1718 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Supply Chain Management - Simply ExplainedModern supply chains are complex. Materials move between suppliers, warehouses, factories, distribution centers, carriers, and customers, while purchasing teams, production planners, warehouse workers, logistics teams, and customer service all depend on accurate information.In this episode of Microsoft Knowledge Nuggets on M365 FM, Mirko Peters explains Microsoft Dynamics 365 Supply Chain Management in practical terms. We follow the complete supply chain journey—from creating a product record and forecasting demand to procurement, inventory management, warehouse operations, manufacturing, asset management, transportation, fulfillment, analytics, AI, and customer delivery.The central idea is simple: Dynamics 365 Supply Chain Management creates a connected operational view of pr...
2026-08-1720 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Finance - Simply ExplainedImagine a finance team trying to answer what sounds like a simple question: How much money can we spend this month? One employee opens a spreadsheet. Somebody else checks the bank balance. A manager maintains approved purchases in another system, while sales numbers arrive two days later from another department. By the time Finance combines everything, the business may already need to make the decision. Dynamics 365 Finance is designed to replace this fragmented view with one connected financial system where organizations can record transactions, manage purchasing and supplier payments, control budgets, forecast future performance, understand cash, produce financial reports, and...
2026-08-1618 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Contact Center - Simply ExplainedImagine contacting a company about a missing order through web chat. The automated assistant cannot solve the problem, so you call instead. The phone agent asks for your order number, your address, and the entire story again. Then you are transferred and explain everything for a third time. That is not really a customer problem—it is a systems problem. In this episode of Microsoft Knowledge Nuggets on M365 FM, we explain Dynamics 365 Contact Center in plain English and look at how Microsoft brings voice, chat, messaging, routing, customer context, Copilot, AI agents, supervisors, and existing CRM systems together into on...
2026-08-1619 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Customer Insights - Simply ExplainedA customer buys from your company, signs up for emails, downloads a guide, visits your website, and later contacts support. How much of that history can the employee speaking with them actually see? In many organizations, Sales sees one piece of the relationship, Customer Service sees another, Marketing owns engagement information, and website behavior sits somewhere else entirely. Dynamics 365 Customer Insights is designed to bring those pieces closer together so organizations can understand the customer more completely and communicate based on that context. In this episode of Microsoft Knowledge Nuggets on M365 FM, we explain the two major parts of...
2026-08-1618 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIWindows 365 Link - Simply ExplainedWindows 365 Link is Microsoft's purpose-built access device for Windows 365 Cloud PCs, designed to deliver a secure, simplified desktop experience without storing applications, files, or user profiles locally. Rather than functioning as a traditional Windows PC, Windows 365 Link acts as a secure gateway that connects employees directly to their personal Cloud PC running in Microsoft's cloud. In this Microsoft Knowledge Nuggets episode, Mirko Peters explains Windows 365 Link in plain English, covering its architecture, hardware, licensing, identity management, security features, and the business scenarios where it provides the greatest value. Whether you're an IT administrator, Microsoft consultant, solution architect, or business decision-maker...
2026-08-0418 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIBuilding Modern Microsoft 365 Solutions with SharePoint Framework, Microsoft Graph, PnPjs & Great User Experiences with Julie Turner [MVP]Modern Microsoft 365 development is about far more than writing code. Organizations expect solutions that integrate seamlessly across SharePoint, Microsoft Teams, Microsoft Graph, Azure, and Microsoft 365 while remaining scalable, secure, maintainable, and ready for future innovation. In this episode of M365.FM, Microsoft MVP Julie Turner shares decades of real-world experience designing enterprise-grade Microsoft 365 solutions. From SharePoint Framework (SPFx) and Microsoft Graph to PnPjs, open-source development, UX design, and AI-assisted coding, this conversation provides practical guidance for developers, solution architects, consultants, and technical decision makers building on the Microsoft platform.WHY MICROSOFT 365 EXTENSIBILITY MATTERS MORE THAN EVER
2026-08-0459 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIThe Future of IT Is Agentic: Inside Windows 365, Intune & Microsoft's AI Vision with Christiaan BrinkhoffChristiaan Brinkhoff shares the remarkable career path that took him from speaking at community events and writing technical blogs to becoming one of the key people behind Microsoft's modern cloud desktop strategy. After joining FSLogix, which was later acquired by Microsoft, he helped shape Azure Virtual Desktop before becoming part of the secret development team behind Windows 365. He discusses working in Redmond during one of the most transformative periods in Microsoft's history, contributing to innovations including Windows 365 Boot, Windows 365 Switch, the Windows App, multiple patents, and the evolution of Cloud PCs. Today, he continues driving innovation as VP of Product...
2026-07-291h 29
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft Defender for Office 365 - Simply ExplainedEmail remains the number one entry point for cyberattacks, making it one of the biggest security risks for every organization. While many people think Microsoft Defender for Office 365 is simply an advanced spam filter, it's actually a comprehensive cloud-based security platform designed to stop phishing, malware, ransomware, business email compromise (BEC), and sophisticated AI-powered attacks before they ever reach your users. In this episode of Microsoft Knowledge Nuggets, we explain Microsoft Defender for Office 365 in plain English and explore the five protection layers that keep millions of Microsoft 365 users secure every day.WHY EMAIL IS STILL THE...
2026-07-2212 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Customer Service - Simply ExplainedWelcome to another episode of Knowledge Nuggets with Mirko Peters. In this episode, we're exploring Microsoft Dynamics 365 Customer Service—Microsoft's intelligent customer support platform that brings every customer interaction together into one connected experience. Many customer support teams struggle with disconnected systems. Emails live in Outlook, phone calls are managed through separate telephony systems, chat conversations happen in different applications, and customer information is scattered across multiple databases. Customers repeat their story every time they switch channels, while support agents waste valuable time searching for context. Dynamics 365 Customer Service solves this challenge by providing a single platform where every interaction, ca...
2026-07-2217 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 ERP MCP Server - Simply ExplainedArtificial Intelligence is transforming how businesses interact with enterprise systems, but connecting AI assistants to ERP platforms has traditionally required custom APIs, complex integrations, and significant development effort. The Dynamics 365 ERP MCP Server changes that completely. In this episode, we explain Microsoft's Model Context Protocol (MCP) Server in plain English, showing how it enables AI agents to securely discover, understand, and interact with Dynamics 365 Finance and Operations without custom code. Whether you're an ERP consultant, Dynamics 365 administrator, developer, or AI enthusiast, this episode explains why MCP represents one of the biggest architectural changes in enterprise business applications....
2026-07-1513 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIWindows 365 – Simply ExplainedWhat if your Windows PC wasn't tied to a physical device? What if you could access the exact same desktop, applications, and files from your laptop, tablet, Mac, smartphone, or even a web browser? That's exactly what Windows 365 delivers. In this episode, we break down Microsoft's Cloud PC platform in plain English, exploring how it works, why organizations are adopting it, and where it fits into today's hybrid work environment. Whether you're an IT professional, business owner, or simply curious about Microsoft's cloud strategy, this episode gives you a practical introduction without unnecessary technical jargon.WHY WINDOWS 365...
2026-07-1513 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIAVD vs Windows 365: Choosing the Right Virtual Desktop Strategy for the AI Era with Dieter Kempeneers [MVP] & Dominiek Verham [MVP]Virtual desktops are entering a new era. Remote work has become standard, AI-powered PCs are reshaping endpoint computing, and organizations are looking for secure, scalable, and cost-effective ways to deliver modern workspaces. But one question keeps coming up: Should you choose Azure Virtual Desktop or Windows 365? In this episode, Mirko Peters is joined by Microsoft MVP Dieter Kempeneers and Cloud Solution Architect Dominiek Verham to break down the architecture, business use cases, security, automation, and future of Microsoft's virtual desktop ecosystem.UNDERSTANDING THE DIFFERENCE BETWEEN AVD AND WINDOWS 365 The discussion begins by explaining the fundamental...
2026-07-141h 00
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIFrom Project Online to AI-Powered Project Delivery: The Evolution of Dynamics 365 Project Operations with Joe Griffin [MVP]In this insightful episode of the M365 Podcast, host Mirko Peters welcomes Joe Griffin, Microsoft MVP, CEO of proMX UK, Microsoft Certified Trainer, and one of the most recognized experts in Dynamics 365 Project Operations. With more than 40 Microsoft certifications covering Dynamics 365, Power Platform, Azure, Artificial Intelligence, and the broader Microsoft Cloud ecosystem, Joe brings a unique blend of technical expertise, business leadership, and real-world implementation experience.The conversation explores one of the most important transitions currently happening in the Microsoft project management landscape: the retirement of Microsoft Project Online and the growing adoption of Dynamics 365 Project Operations. Joe explains why...
2026-06-1743 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AICopilot Studio, Dataverse MCP & The Future of Agentic AI in Microsoft 365 with Nathan Rose [MVP]The Microsoft AI landscape is evolving at an incredible pace, and few people are closer to the transformation than Microsoft Business Applications MVP Nathan Rose. In this episode of M365 FM, host Mirko Peters welcomes Nathan for an in-depth conversation about Copilot Studio, Dataverse MCP (Model Context Protocol), Business Skills, Agentic AI, Microsoft 365 Copilot, and the future of intelligent business applications across the Microsoft ecosystem.Nathan shares his journey from the early Microsoft Dynamics CRM 2011 days to becoming a leading Power Platform Solution Architect and community voice. Along the way, he explains how the transition from traditional low-code development to...
2026-06-1057 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AISteps to Microsoft 365 Copilot Extensibility with Gautam Sheth [MVP]In this episode of the M365 Show, host Mirko Peters sits down with Gautam Sheth, a five-time Microsoft MVP, Microsoft 365 developer, open-source contributor, and one of the key maintainers behind some of the most widely used community tools in the Microsoft ecosystem. Gautam has spent years helping organizations build, automate, and extend Microsoft 365 solutions while contributing to projects such as PnP PowerShell, PnP Core SDK, and other community-driven initiatives that thousands of developers rely on every day.The conversation explores the evolution of Microsoft 365 development, the growing importance of Microsoft Graph, the rise of Microsoft 365 Copilot Extensibility, and how artificial...
2026-06-0547 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIWhy Simplicity Wins in Microsoft 365 with Evi van der Velden [MVP]In this episode of the m365.fm podcast, Mirko Peters sits down with Microsoft MVP Evi van der Velden to discuss one of the most underestimated topics in modern IT: simplicity. Together, they explore Microsoft 365 governance, Copilot adoption, metadata, SharePoint, user adoption, digital stress, AI readiness, and why organizations often make technology far more complicated than it needs to be. Evi shares her unique journey into the Microsoft ecosystem, moving from leisure management and event organization into the world of Microsoft 365, user adoption, and governance. In just five years, she became a recognized Microsoft MVP and one of the strongest...
2026-05-2346 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIThe Invisible Tenant: Why Your Microsoft 365 Environment Is Less Secure Than You ThinkIn this episode of m365.fm, Mirko Peters explains why most Microsoft 365 environments appear healthy on the surface — while hidden structural risks continue to grow underneath.From active Teams usage to increasing SharePoint adoption, many organizations assume that productivity equals control. But that assumption is misleading. A system can be highly productive and structurally fragile at the same time.This episode reveals the “hidden tenant” — the unseen layer of permissions, ownership gaps, external sharing, and missing governance that silently defines your real security, compliance, and AI risk.Because risk in Microsoft 365 doesn’t start when somet...
2026-04-041h 14
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIWhy Leadership Control Fails in the Age of AI (And What Replaces It in Microsoft 365)In this episode of m365.fm, Mirko Peters explains why leadership models built on control are failing in the age of AI — not because leaders are ineffective, but because control itself does not scale in systems that require speed, autonomy, and clarity.As organizations deploy AI across Microsoft 365 environments, a fundamental shift becomes visible: leadership can no longer function as the coordination layer. AI accelerates decision-making, exposes structural dependencies, and removes the tolerance for human bottlenecks. The issue is not leadership quality — it is the operating model behind it.AI is not just a technology shift. It i...
2026-04-021h 21
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 & AI: Why Most Organizations Are Not Structurally Ready for CopilotIn this episode of m365.fm, Mirko Peters explains why most organizations are failing at AI — not because the technology is wrong, but because their operating model cannot absorb it. From Microsoft 365 environments to Copilot rollouts, the real issue is not adoption. It is structural readiness.AI is not your next tool. It is a system dependency test. Every Microsoft 365 environment that lacks clean data, clear ownership, and defined governance will expose those gaps the moment you deploy Copilot or any AI capability at scale. This episode breaks down exactly what structural readiness means in practice and why it...
2026-04-011h 16
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 Scaling: Why Good Enterprise Designs Fail at ScaleIn this episode of M365.fm, Mirko Peters explores why Microsoft 365 solutions that work perfectly in a pilot often collapse at enterprise scale — and what architects and IT leaders must do differently.WHAT YOU WILL LEARNWhy Microsoft 365 solutions fail when scaled across large organizationsHow enterprise architecture differs from departmental or pilot deploymentsWhy governance gaps are the number one cause of Microsoft 365 scaling failuresHow Microsoft Teams, SharePoint, and OneDrive behave differently at scaleWhy identity and access management becomes critical in large Microsoft 365 environmentsHow to design Microsoft 365 for scalability from the very beginningWhat role ch...
2026-03-311h 19
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 Transformation: Why It Fails and the Role of the Power ArchitectIn this episode of M365.fm, Mirko Peters explains why Microsoft 365 transformation projects fail — and what role a Power Architect plays in making them succeed.WHAT YOU WILL LEARNWhy Microsoft 365 transformation projects fail despite the right toolsWhat a Power Architect does inside Microsoft 365Why Microsoft Teams and SharePoint adoption alone is not transformationHow governance and architecture drive sustainable Microsoft 365 changeWhy organizational structure determines Microsoft 365 success or failureWhat the difference is between IT deployment and true digital transformationHow to identify and close transformation gaps in your Microsoft 365 environmentTHE CORE INSIGHTMo...
2026-03-301h 22
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 & Modern Work: Why Work Optimization Hurts PerformanceIn this episode of M365.fm, Mirko Peters challenges the assumption that more Microsoft 365 features and more workflow automation automatically lead to better organizational performance.WHAT YOU WILL LEARNWhy work optimization in Microsoft 365 often reduces overall organizational performanceHow Microsoft Teams, SharePoint, and Viva can create the illusion of productivityWhy local efficiency and system-level performance are fundamentally differentHow over-automation and tool overload harm collaboration and decision-makingWhy Microsoft 365 governance must be designed around outcomes, not featuresHow to distinguish between work that creates value and work that creates activityWhat a performance-oriented Microsoft 365 design actually looks like in...
2026-03-291h 23
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIAI in Microsoft 365: Why AI Won’t Fix Your Business (It Exposes Your Data, Security & Structure)In this episode of M365.fm, Mirko Peters breaks down one of the most dangerous assumptions in enterprise AI: that deploying Microsoft 365 Copilot or AI tools will fix your business problems — and explains why the opposite is true.WHAT YOU WILL LEARNWhy AI in Microsoft 365 does not fix business problems — it exposes themHow Microsoft 365 Copilot surfaces broken data, unclear ownership, and missing governanceWhy deploying AI before fixing governance creates security and compliance risksHow fragmented Microsoft 365 environments make AI results unreliable and dangerousWhy AI amplifies both the strengths and the weaknesses of your Microsoft 365 archi...
2026-03-281h 22
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 Security: Who Has Access to Your Data and Why It MattersIn this episode of m365.fm, Mirko Peters breaks down one of the most critical and most underestimated problems in Microsoft 365 security: the permission problem. Who actually has access to your Microsoft 365 data? Who has power over your workspaces, your SharePoint sites, your Teams channels, your OneDrive files? In most organizations, the honest answer is: nobody really knows.This episode is essential for Microsoft 365 security architects, IT compliance teams, CISOs, and any organization that needs to understand and control who has access to their Microsoft 365 environment. If you are responsible for Microsoft 365 security, governance, or compliance, this episode...
2026-03-271h 22
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 & Modern Work: Your Organization Is Not What You ThinkIn this episode of m365.fm, Mirko Peters reveals why most organizations have a fundamental misunderstanding of how they actually work. The org chart shows one thing. The formal structure says something else. But the real organization — the one that determines whether Microsoft 365 works, whether modern work initiatives succeed, and whether Microsoft security policies hold — is defined by behavior, not by design.This episode is essential for IT leaders, Microsoft 365 architects, consultants, and anyone working on organizational change, modern work strategy, or Microsoft security governance who wants to understand why formal structures and real work behavior rarely match.
2026-03-261h 31
Talk Microsoft 365Microsoft 365 Copilot Wave 3, WorkIQ, Agents & E7 einfach erklärt(Disclaimer: erstellt mit ChatGPT)Hallo liebe Community, 👋In dieser Episode von Talk Microsoft 365 sprechen wir über die neue Copilot Wave 3 und was sich rund um Microsoft 365, Microsoft Intune, Security Copilot, E3, E5 und Agents gerade fundamental verändert. Gemeinsam mit Adrian Ritter vom Podcast „AI und Du“ werfen wir einen Blick auf WorkIQ, Multi-Model-Strategien und die Integration von Agents in den Arbeitsalltag. Dabei geht es nicht nur um neue Features, sondern um Architektur, Governance und die Frage, wie Copilot und moderne Agents künftig wirklich in Unternehmen eingesetzt werden 🤖Wenn ihr Microsoft 365 administriert, Copilot einführt oder euch mit KI-St...
2026-03-2551 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIModern Work: Why High Performers Feel Isolated (Microsoft 365, Productivity and the Loneliness System)Modern Work: Why High Performers Feel Isolated (Microsoft 365, Productivity and the Loneliness System) In this episode, you’ll learn why high performers in modern work environments often experience isolation and pressure, even in highly connected Microsoft 365 organizations. You’ll understand how productivity systems, expectations, and Microsoft 365 collaboration tools can unintentionally create a “loneliness system”.why high performers silently struggle in modern work environmentshow Microsoft 365 productivity and collaboration can increase pressurewhy modern work systems create isolation instead of connectionThis episode is ideal for consultants, leaders, IT professionals, and anyone working with Microsoft 365, productivity, and modern work.WHY HIGH PERFORME...
2026-03-251h 13
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIModern Work: The Infrastructure Illusion – What Your People Actually Do (Microsoft 365, Security and Workflow Reality)In this episode, you’ll learn why your organization is not running on the infrastructure you designed but on the workflows your people actually use. You’ll understand how modern work, Microsoft 365, and security are shaped by real behavior instead of documented systems.why designed infrastructure does not reflect real workhow Microsoft 365 workflows evolve outside governancewhy Microsoft security fails when it is based on assumptionsThis episode is ideal for architects, consultants, IT professionals, and anyone working with Microsoft 365, modern work, and organizational systems.WHY THE INFRASTRUCTURE ILLUSION EXISTSMost organizations believe their systems refl...
2026-03-241h 29
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft Purview: The Hidden Business Intelligence Layer in Microsoft 365 (Data, Security and Governance)In this episode, you’ll learn why Microsoft Purview is more than a compliance or security tool and how it acts as a hidden business intelligence layer inside Microsoft 365. You’ll understand how data governance, Microsoft security, and productivity are connected through Purview.why Microsoft Purview provides insights beyond compliancehow data governance enables better decisions in Microsoft 365why Microsoft security and data visibility are tightly connectedThis episode is ideal for consultants, architects, IT professionals, and anyone working with Microsoft 365, Microsoft security, and data governance.WHY MICROSOFT PURVIEW IS OFTEN MISUNDERSTOODMicrosoft Purview is typically positioned as a comp...
2026-03-231h 03
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 Governance: The #1 Mistake 73% of Deployments Make (Why Timing Breaks Security and Productivity)In this episode, you’ll learn why most Microsoft 365 deployments fail not because of configuration issues, but because governance is implemented too late. You’ll understand how timing impacts Microsoft security, productivity, and long-term system stability.why delaying governance creates long-term chaos in Microsoft 365how Microsoft security risks emerge from missing structurewhy productivity decreases when governance is added too lateThis episode is ideal for consultants, architects, IT professionals, and anyone working with Microsoft 365, governance, and security.WHY GOVERNANCE FAILS IN MICROSOFT 365Most organizations treat governance as something to add after deployment. They focus on adoption, speed, and...
2026-03-221h 33
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 Governance: Why Manual Admin Is Dead (Automation, Security and the End of Human Control)In this episode, you’ll learn why manual administration in Microsoft 365 is no longer scalable and how automation is fundamentally changing governance, security, and productivity. You’ll understand why human-driven admin work is being replaced by system-driven decision models.why manual admin cannot keep up with Microsoft 365 complexityhow automation changes Microsoft security and governancewhy modern work requires system-level thinking instead of manual controlThis episode is ideal for IT admins, architects, consultants, and anyone working with Microsoft 365, governance, and security.WHY MANUAL ADMIN NO LONGER WORKSFor years, Microsoft 365 environments have been managed through manual processes. Admins reviewed acce...
2026-03-211h 27
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 Architecture: Why Technical Experts Build Broken Tenants (Governance, Security and Real-World Failure)In this episode, you’ll learn why technically perfect Microsoft 365 environments often fail in real organizations. You’ll understand how architecture, governance, and Microsoft security break down when systems are designed without considering how people actually work.why technical excellence does not translate into usable systemshow Microsoft 365 governance fails despite perfect configurationwhy Microsoft security becomes ineffective without real-world alignmentThis episode is ideal for architects, consultants, IT professionals, and anyone working with Microsoft 365, governance, and security.WHY TECHNICAL EXCELLENCE FAILSMost Microsoft 365 environments are designed by highly skilled technical experts. These systems are logically structured, well configured, and...
2026-03-201h 26
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 Business Models: 5 High-Income Strategies Beyond Consulting (Governance, AI and Security)In this episode, you’ll learn why traditional Microsoft 365 consulting is losing value and what new business models are quietly generating six-figure income. You’ll understand how modern work, Microsoft security, and automation are creating new opportunities beyond hourly billing.why hourly consulting is becoming a commodity in Microsoft 365how new business models generate recurring and scalable incomewhy governance, identity, and automation create higher valueThis episode is ideal for consultants, architects, and IT professionals who want to build scalable Microsoft 365 businesses.WHY TRADITIONAL CONSULTING IS LOSING VALUEFor years, Microsoft 365 consulting was built on implementation work. Migrations, conf...
2026-03-181h 30
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 Security: The Accountability Gap (Why Governance Fails Without Ownership)In this episode, you’ll learn why Microsoft 365 security does not fail because of missing tools but because of missing accountability. You’ll understand how governance, identity, and data access break down when no one owns the system.why lack of ownership creates hidden security riskshow Microsoft 365 governance fails without clear responsibilitywhy accountability is the real foundation of securityThis episode is ideal for architects, consultants, IT professionals, and anyone working with Microsoft 365, security, and governance.WHY MICROSOFT 365 SECURITY FAILSMost organizations treat Microsoft 365 as infrastructure that runs in the background. But this assumption is wrong. Microsoft 365 is a sy...
2026-03-131h 08
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 Consulting: Why Technical Skills No Longer Matter (The Future of ISPs and Value Creation)In this episode, you’ll learn why technical expertise is no longer the main differentiator in Microsoft 365 consulting and what actually defines success in the modern ISP market. You’ll understand how value creation, ownership, and economic impact are replacing traditional technical work.why Microsoft 365 deployment and technical skills are becoming commoditizedhow the ISP market is shifting toward business outcomes and responsibilitywhy real value comes from ownership, not implementationThis episode is ideal for consultants, architects, and IT professionals working with Microsoft 365, security, and modern work.WHY TECHNICAL SKILLS ARE LOSING VALUEFor years, Microsoft 365 consulting was buil...
2026-03-1149 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 Consulting: How to Build a Service Clients Can’t Ignore (From Tasks to Outcomes)In this episode, you’ll learn why most Microsoft 365 services become commoditized and how to build a service so valuable that clients actively want to work with you. You’ll understand why outcomes, not tasks, define success in modern consulting.why Microsoft 365 consulting becomes a race to the bottomhow to design services that deliver measurable business outcomeswhy clients pay for certainty, not technical executionThis episode is ideal for consultants, architects, and IT professionals who want to build high-value Microsoft 365 services.WHY MOST MICROSOFT 365 SERVICES FAILMost Microsoft 365 services are built around activities. Deploy a tenantSet...
2026-03-101h 17
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 Architecture: The 7 Deadly Sins That Cost Millions (Governance, Security and Licensing Waste)In this episode, you’ll learn why most Microsoft 365 tenants lose millions in invisible inefficiency and how poor architecture impacts governance, security, and cost. You’ll understand why Microsoft 365 is not just a toolset, but an economic system that requires intentional design.why Microsoft 365 architecture failures create hidden financial losshow governance, permissions, and licensing inefficiencies accumulatewhy most organizations operate without a real control planeThis episode is ideal for architects, consultants, IT leaders, and anyone working with Microsoft 365, security, and governance.WHY MICROSOFT 365 LEAKS VALUEMost organizations treat Microsoft 365 as a collection of tools they purchase. But in r...
2026-03-091h 11
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 Architecture: The Smartest Way to Create $1M in Efficiency (Automation, Power Platform and Decision Systems)Microsoft 365 Architecture: The Smartest Way to Create $1M in Efficiency (Automation, Power Platform and Decision Systems) In this episode, you’ll learn how organizations create massive efficiency gains in Microsoft 365 by designing systems instead of optimizing tools. You’ll understand why automation, Power Platform, and decision systems are the real drivers of productivity and cost reduction.why efficiency is created through architecture, not optimizationhow Power Platform acts as a decision system, not just a toolsetwhy automation creates scalable productivity and cost savingsThis episode is ideal for architects, consultants, IT professionals, and anyone working with Microsoft 365, automation, and modern work.
2026-03-081h 20
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 Architecture: The Real Advantage Is Context (Why Integration Beats Tools in Modern Work)In this episode, you’ll learn why the real advantage in Microsoft 365 is not technology, but context. You’ll understand how modern work, Microsoft security, and productivity depend on how systems connect, not on individual tools.why Microsoft 365 is powerful because of integration, not featureshow context drives productivity and decision-makingwhy disconnected tools reduce value even in advanced environmentsThis episode is ideal for architects, consultants, IT professionals, and anyone working with Microsoft 365, modern work, and system design.WHY THE MARKET FAVORS MICROSOFTMicrosoft’s advantage is often misunderstood. Many people believe it comes from individual products like Teams...
2026-03-071h 13
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 ROI: The Invisible Tenant Problem (Why Poor Architecture Doubles Your Costs)In this episode, you’ll learn why most organizations overpay for Microsoft 365 and why the real problem is not cost but architecture. You’ll understand how hidden design issues reduce ROI, increase complexity, and create unnecessary spending.why Microsoft 365 ROI problems are caused by architecture, not pricinghow organizations pay twice for capabilities they already ownwhy governance and design determine real value in Microsoft 365This episode is ideal for architects, consultants, IT professionals, and anyone working with Microsoft 365, security, and governance.WHY MICROSOFT 365 ROI IS MISUNDERSTOODMost organizations believe they have a cost problem. Licenses seem expensive. Budg...
2026-03-061h 17
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 Governance: The Sovereign Tenant Framework (7 Steps to Control, Security and Architecture Excellence)Microsoft 365 Governance: The Sovereign Tenant Framework (7 Steps to Control, Security and Architecture Excellence) In this episode, you’ll learn why most Microsoft 365 environments fail not because of missing tools, but because they lack sovereignty. You’ll understand how to transform your tenant from a loosely configured environment into a controlled, deterministic system that governs identity, data, and operations.why most Microsoft 365 tenants operate without real controlhow sovereignty defines security, governance, and system behaviorwhy architecture determines whether your tenant works for you or against youThis episode is ideal for architects, consultants, and IT professionals working with Microsoft 365, governance, and security.
2026-02-241h 23
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 Copilot & Context: Why Enterprise AI Fails Without System DesignIn this episode of m365.fm, Mirko Peters breaks down why Microsoft 365 Copilot does not fail because of AI limitations — but because enterprise context is broken.You will learn how identity, data, permissions, and governance inside your Microsoft 365 tenant define whether Copilot becomes a basic productivity helper or a high-performance execution layer for autonomous enterprise systems.WHAT YOU WILL LEARNWhy Microsoft 365 Copilot reflects your system quality, not AI intelligenceHow Microsoft 365 creates context through identity, Microsoft Graph, and governanceWhy fragmentation destroys AI effectiveness and automation potentialHow context architecture enables autonomous, self-operating enterprise systemsWhy pr...
2026-02-181h 19
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 SharePoint Automation: How to Build a Scalable Enterprise Control PlaneIn this episode of m365.fm, Mirko Peters breaks down what it actually means to build scalable SharePoint automation inside Microsoft 365 — not as a collection of workflows, but as a structured enterprise control plane that governs decisions, enforces compliance, and executes at scale.Most organizations treat SharePoint automation as a feature. This episode shows why that mindset fails and what a real automation control plane looks like in a Microsoft 365 enterprise environment.WHAT YOU WILL LEARNWhy SharePoint automation fails when built as individual workflows instead of a control planeHow Microsoft 365 Quick Steps, Po...
2026-02-161h 24
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 & AI Strategy: Why Your Copilot Rollout Is Scaling Architectural EntropyIn this episode of m365.fm, Mirko Peters introduces a concept that most enterprise leaders have not yet named but are already experiencing: the Post-SaaS Paradox. The moment you shift from deterministic SaaS systems to probabilistic AI runtimes like Microsoft Copilot, you are no longer operating software — you are operating a distributed decision engine that behaves differently every time it runs.Most organizations believe they are rolling out Copilot. They are not. They are quietly replacing auditable, predictable processes with AI-generated outputs that emerge at execution time, drift without notice, and cannot be explained after the fact. This ep...
2026-02-141h 21
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft Copilot in Microsoft 365: Why Prompting Fails Without Persistent ContextIn this episode of m365.fm, Mirko Peters makes the case that most Microsoft 365 Copilot failures are not prompting problems. They are architecture problems. Training users to write better prompts, follow frameworks, and learn the right keywords does not fix an AI system that has no persistent context to work from. It just makes the failure more polished.Copilot does not fail because users cannot write. It fails because organizations never built a place where intent, authority, and truth can persist, be governed, and stay current inside Microsoft 365. Without that foundation, Copilot improvises — confidently, plausibly, and incorrectly. The re...
2026-02-121h 09
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft Copilot Studio: How to Build a High-Performance Agentic Workforce in Microsoft 365In this episode of m365.fm, Mirko Peters breaks down why most Microsoft Copilot and AI agent rollouts fail by week two — and what a high-performance agentic workforce actually looks like when it is built on the right foundation inside Microsoft 365. This is not a hype episode. It is an execution blueprint for anyone serious about deploying agentic AI in a real enterprise environment.Most organizations believe that deploying Microsoft Copilot Studio agents equals deploying an agentic workforce. That assumption is dangerously wrong. Deploying agents is not the same as building a workforce. A workforce implies coordination, accountability, de...
2026-02-091h 22
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 Autonomous AI: How Altera and Copilot Unlock the Self-Executing EnterpriseIn this episode of m365.fm, Mirko Peters explains why most organizations are still thinking about Microsoft Copilot as a smarter chat box — and why that understanding is already obsolete. Altera and the broader shift toward autonomous AI inside Microsoft 365 do not just accelerate human tasks. They replace the human step entirely: planning, acting, verifying, and documenting without waiting for approval. That shift changes everything about how you design, govern, and secure your Microsoft 365 environment.Autonomy in Microsoft 365 is not a feature upgrade. It is an architectural transition. The moment a system can act — access Microsoft Graph data, trig...
2026-02-081h 24
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 Adoption: Why Your Organization Has a People Problem, Not a Tool ProblemMost organizations investing in Microsoft 365 share a common assumption: if they deploy the right tools — Copilot, Teams, SharePoint, Power Automate — productivity and transformation will follow. But deployment is not adoption, and adoption is not transformation. The real barrier to Microsoft 365 success is rarely the platform. It is the people, the culture, and the organizational design surrounding it.In this episode of M365.FM, Mirko Peters breaks down why so many Microsoft 365 initiatives stall after rollout — and why the root cause is almost never technical. From resistance to change and unclear ownership, to a lack of governance mindset and missin...
2026-02-061h 18
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 & AI: Why Human Expertise Becomes More Valuable — Not Less — in the Age of CopilotThere is a widespread fear that artificial intelligence will replace human workers — that as Microsoft Copilot, autonomous agents, and AI-driven automation take over more tasks, the role of human expertise will shrink. This episode challenges that assumption directly. The organizations that understand AI architecture know the opposite is true: when AI is deployed well within the Microsoft 365 ecosystem, human judgment, creativity, and strategic thinking become more valuable, not less.In this episode of M365.FM, Mirko Peters explores the architecture of excellence in an AI-augmented enterprise — and why the organizations that build it are those that use Microsoft 365 and...
2026-02-041h 16
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 & AI Strategy: Why Outsourcing Judgment to Copilot Is Scaling Confusion — Not IntelligenceOne of the most dangerous trends in enterprise AI adoption is the quiet outsourcing of judgment. Organizations deploying Microsoft Copilot and AI agents across Microsoft 365 are discovering something uncomfortable: when humans stop making decisions and start delegating them to AI, the result is not clarity — it is confusion at scale. AI amplifies whatever it is given. If the inputs are ambiguous, the governance is unclear, and the decision frameworks are absent, AI does not resolve those problems. It multiplies them.In this episode of M365.FM, Mirko Peters examines why so many Microsoft 365 AI strategies are producing the op...
2026-02-031h 15
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 FinOps & Governance: Why Showback Is Not Accountability — and What Actually Drives Cost OwnershipIn most Microsoft 365 environments, cost visibility is treated as cost management. Organizations deploy dashboards, generate showback reports, and circulate usage summaries — and then assume that because people can see the numbers, someone is responsible for them. But visibility without accountability is just noise. Showback creates awareness. It does not create ownership. And in a Microsoft 365 ecosystem where licensing, storage, Copilot usage, Power Platform consumption, and Azure resource costs are scaling rapidly, the difference between visibility and accountability is the difference between cost drift and cost control.In this episode of M365.FM, Mirko Peters breaks down why so ma...
2026-02-021h 16
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 Tenant Governance: Why Your Tenant Is Beyond Control — and How to Fix ItEvery Microsoft 365 tenant starts as a controlled environment. Licenses are assigned thoughtfully. Teams sites are created with purpose. SharePoint permissions are reviewed. But over time — often faster than IT teams realize — entropy takes hold. Guest accounts accumulate. Unused Teams channels multiply. Power Apps are built without governance. Copilot agents are deployed without oversight. SharePoint permissions drift. And suddenly the tenant that was once manageable has become a distributed system of risk that nobody fully understands and nobody fully controls.In this episode of M365.FM, Mirko Peters examines why Microsoft 365 tenant governance fails so predictably — and what it actual...
2026-02-011h 29
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 & MCP: Why the Model Context Protocol Ends the Era of Custom AI Integration GlueFor years, organizations building AI integrations on top of Microsoft 365 have relied on custom code, bespoke API wrappers, and fragile automation pipelines to connect large language models to the data and systems they need. Every integration was hand-built. Every connection was maintained manually. Every update to an underlying system risked breaking the chain. This is the era of custom AI glue — and the Model Context Protocol, or MCP, is designed to end it.In this episode of M365.FM, Mirko Peters breaks down what MCP actually is, why it matters for the Microsoft 365 ecosystem, and why organizations that un...
2026-01-311h 43
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 & ViDA: How the EU VAT in the Digital Age Directive Reshapes Enterprise Finance ArchitectureAT was designed for a paper economy. Returns were periodic, invoices were physical documents, and errors could be corrected at month-end. But modern businesses operate in real time — transactions flow through APIs, automated billing platforms, digital marketplaces, and instant payment systems that operate continuously across borders. The EU's VAT in the Digital Age initiative, known as ViDA, acknowledges this reality. And for every organization running its finance, ERP, and procurement operations on Microsoft 365, Azure, or Dynamics 365, ViDA is not a compliance refresh — it is an architectural mandate.In this episode of M365.FM, Mirko Peters examines what ViDA actu...
2026-01-282h 02
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 AI Operating Model: How to Move Microsoft Copilot from Pilot Project to Enterprise-Scale Operating Model Transformation(00:00:00) Azure at Scale: The Importance of Operating Models
(00:00:32) The Cloud Scale Trap
(00:02:11) The Centralization Fallacy
(00:04:13) Defining Operating Models
(00:05:56) The Five Pillars of Cloud Governance
(00:07:29) Anchoring in Azure
(00:08:17) Measuring the Lie
(00:11:42) Decision Rights and Boundaries
(00:15:38) Platform Teams as Product Teams
(00:23:53) The Paved Road Strategy
Every enterprise AI initiative in Microsoft 365 begins with the same promise: innovation. New Copilot capabilities, faster workflows, smarter decisions, and a visible productivity boost that leaders can showcase in town halls and steering committees. And Microsoft Copilot does deliver on that promise — but only for the or...
2026-01-181h 00
Cột đèn Sân Vườn 365Giới thiệu Cột đèn Sân Vườn 365Giới thiệu về Cột đèn sân vườn 365Cột đèn sân vườn 365 là đơn vị trực tiếp sản xuất và phân phối các thiết bị chiếu sáng ngoài trời như: cột đèn sân vườn, cột đèn cao áp, đèn cao áp, đèn LED cao áp, đèn pha, đèn nhà xưởng, đèn năng lượng mặt trời, dây cáp điện và các phụ kiện chiếu sáng phục vụ sân vườn, biệt thự, khu đô thị và công trình công cộng.Doanh nghiệp sở hữu nhà xư...
2026-01-1302 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 Governance Debt: How SharePoint, Power Automate, and Permissions Drift Quietly Break Your Platform(00:00:00) The Silent Threat of Entropy in Microsoft 365
(00:00:02) The Patterns of Quiet Failure
(00:01:15) SharePoint: The Swiss Army Knife Gone Wrong
(00:03:58) Power Apps: Determinism vs. Chaos
(00:05:41) Power Automate: Time Bombs in the Background
(00:07:20) AI and AI Builder: The Governance Challenge
(00:08:55) The Governance Spine: Controls That Don't Blink
(00:09:43) The Choice: Alignment or Entropy
(00:10:37) Call to Action and Closing Remarks
Most organizations believe their Microsoft 365 platform is fine as long as nothing is visibly on fire. SharePoint sites load, Power Automate flows “mostly” run, permissions are tweaked to get things done, and tickets stay quie...
2026-01-0911 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 Security: Solving the Permission Problem, Stopping Permission Sprawl, and Governing External Access(00:00:00) The Embodied Lie in AI Governance
(00:00:24) The Illusion of Control in Voice Assistants
(00:04:26) The Two Timelines of AI Systems
(00:07:40) Microsoft's Partial Progress in AI Governance
(00:11:13) The Missing Link: Deterministic Policy Gates
(00:14:53) Case Study 1: The Wrong Site Deletion
(00:18:49) Case Study 2: Inadvertent Disclosure in Meetings
(00:23:03) Case Study 3: External Agents and Internal Data Exposure
(00:27:23) The Event-Driven System Fallacy
(00:27:26) The Misunderstanding of Protocol Standards
In this episode of m365.fm, Mirko Peters breaks down one of the most critical and most underestimated problems in Microsoft 365 security: the permission problem. Who actually has access...
2026-01-0454 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 data governance: why data ownership, permission sprawl, and abandoned sites expose your organization without anyone noticing(00:00:00) The Accusation
(00:00:11) Grounding and Permissions
(00:00:31) The Mirror Reflects
(00:10:34) The First Incident
(00:15:54) The EEU Overshare
(00:21:00) The Hammer of Fear
(00:27:10) Restricted SharePoint Search
(00:33:07) The Measured Muzzle
(00:38:59) The Blueprint of Governance
(00:39:22) Assessment: Telemetry and Inventory
In this episode of m365.fm, Mirko Peters breaks down one of the most uncomfortable and most consistently avoided conversations in Microsoft 365 security: the difference between data theft and data exposure. Most organizations frame their governance problems as security threats from the outside. The real threat is almost always from the inside — not from attackers, but from th...
2025-12-243h 54
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDocument Management in Dynamics 365 and Microsoft 365 at the Edge of Your Architecture(00:00:00) The Power of Auto Labeling
(00:00:22) The Nature of Auto Labeling
(00:01:04) Setting Up Auto Labeling Systems
(00:02:06) The Role of Training and Simulation
(00:03:01) The Enforcement and Explainability of Auto Labeling
(00:03:36) Copilot: The Witness with Guardrails
(00:04:27) The Benefits of Auto Labeling
(00:04:52) A Real-World Scenario: Contract Management
(00:05:36) The Importance of Governance and Cadence
(00:10:02) The Eight Principles of Copilot
In Part 2 of our Dark‑inspired tech‑universe journey, we move out to the edges of your architecture — the places where Dynamics 365, SharePoint, and Microsoft 365 meet and drift apart. This episode turns document management into a narr...
2025-12-142h 39M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDocument Management in Dynamics 365 and Microsoft 365 — The Origin of the Loop(00:00:00) The Loop of Lost Documents
(00:00:14) The Cycle of Chaos
(00:01:13) The Problem with SharePoint
(00:01:41) The Fracture of Time
(00:02:18) The Audit's Silent Failure
(00:09:17) The Knot of Unconnected Files
(00:11:12) Dynamics Without Documents
(00:14:34) The Four Rolls of Memory
(00:16:25) The Cost of the Loop
(00:36:02) Memory vs. Storage
In this first chapter of the series, we descend into the quiet machinery beneath Dynamics 365, Microsoft 365, and document governance — a place where data behaves less like information and more like fate. We explore how organizations create unintended loops, how files and processes echo across systems, and how mi...
2025-12-142h 30
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Sales for Membership Management: How to Turn CRM into a Membership, Committee, and Partner Hub(00:00:00) Dynamics 365 Sales as a Membership Platform
(00:00:10) Repurposing Dynamics 365 Sales for Membership Management
(00:01:16) The Platform Advantage Over Custom Solutions
(00:04:12) Membership Management Scenarios Without Pipelines
(00:08:25) Data Modeling for Membership Management
(00:13:34) Process Redesign for Membership Life Cycle
(00:18:19) User Experience and Interface Customization
(00:26:54) Governance and Scalability Best Practices
(00:30:23) Common Pitfalls to Avoid in Membership Management
(00:32:22) The Real Value of Dynamics 365 Sales for Membership Management
In this episode of M365.fm, Mirko Peters shows how Dynamics 365 Sales can be transformed from a classic CRM into a full membership, committee, and partner management hub — without bu...
2025-12-1035 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMicrosoft 365 Agent SDK: The Microsoft 365 Agent SDK Is Not Optional(00:00:00) The Microsoft 365 Agent SDK: A Blueprint for Success
(00:00:30) The Pitfalls of DIY AI Agents
(00:03:25) The Microsoft 365 Agent SDK: A Standardized Solution
(00:07:24) Implementing the SDK: A Step-by-Step Guide
(00:11:44) Security, Compliance, and Governance
(00:16:36) Common Pitfalls and How to Avoid Them
(00:20:29) Migration and Best Practices
(00:22:35) Key Takeaways and Call to Action
In this episode of M365.fm, Mirko Peters explains why hand‑rolled AI agents in Microsoft 365 always look fine in a demo and then fall apart in production — and why the Microsoft 365 Agent SDK is now the minimum architecture, not a “nice to have.”...
2025-11-2023 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIMastering Microsoft 365 Development: Building Secure, Scalable, and Future-Proof SolutionsIn today’s digital world, knowing Microsoft 365 Development is very important for organizations. You have more demands for safe and flexible solutions that can change with business needs. Recent reports say that organizations with many global admin accounts are more likely to have account problems. Also, more than half of organizations have many apps with large permissions. This shows the need for good management. By focusing on safety and flexibility, you can build strong solutions. These solutions will not only solve current problems but also help your organization succeed in the long run.Key Takeaways* Focus on security by using th...
2025-10-1335 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Sentiment Analytics: How AI Agents Spot Angry Customers & Fix Contact Center FirefightingAI sentiment analytics, Dynamics 365 Contact Center, Copilot, routing and autonomous agents – this episode is for people searching “Dynamics 365 sentiment analysis”, “AI contact center routing”, “how to detect angry customers”, “Copilot in contact center”, “autonomous agents case management” or “reduce agent burnout with AI”. If your support team spends every day firefighting the angriest tickets last instead of first, this conversation shows how sentiment models, smart routing and digital interns inside Dynamics 365 can flip that script.We start with life in an old‑school contact center, where fragmented tools and missing context turn every day into permanent firefighting. Tickets arrive across phone, chat an...
2025-10-0718 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Sales HQ: Sales Copilot, Outlook/Teams Integration & Why This CRM Actually Helps You SellDynamics 365 Sales, Sales Copilot, Outlook/Teams integration and guided selling – this episode is for people searching “Dynamics 365 Sales vs CRM”, “Sales Copilot in Outlook and Teams”, “guided selling playbooks”, “lead prioritization scoring” or “intelligent CRM for sellers”. If your CRM still feels like a clunky address book that eats admin time, this conversation shows how Dynamics 365 Sales turns into a real command center that helps you decide what to do next instead of just recording what happened.We start by breaking up with the “fancy Rolodex” view of CRM. Traditional systems act like filing cabinets: you log calls, notes and activities, then...
2025-10-0618 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AITeams Admins Are Missing This Hidden Layer: Microsoft 365 Groups, SharePoint Sites & The Real Impact Of Creating A TeamMost Teams admins think they’re just managing channels and permissions, but every “create Team” click quietly provisions a full Microsoft 365 collaboration stack behind the scenes—group object, SharePoint site, mailbox, calendar, Planner, and more. In this episode, we unpack that hidden layer and show how a single Team triggers a chain reaction across Entra ID, Groups, SharePoint, and Exchange, which is why tiny changes often cause “random” side effects somewhere else in Microsoft 365. You’ll learn how to visualize this ripple effect, how to audit what gets created alongside a Team, and how to adjust roles and policies without accidentally b...
2025-09-0720 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIDynamics 365 Embedded Analytics with Fabric & Power BI: How to Replace Excel Exports with Live, In‑App DashboardsDynamics 365 Embedded Analytics with Fabric & Power BIIf you’re still exporting Dynamics 365 data to Excel just to make a chart, you’re burning hours on snapshots that are already stale when the meeting starts. In this episode, I show how to connect Dynamics 365 to Microsoft Fabric, build reusable analytics models, and then embed Power BI directly back into CRM and ERP screens—so sales and operations see live insights in the app they already work in, with no more “final_v3.xlsx” reports.We start with the Groundhog Day of manual reporting. You’ll recognise the pattern...
2025-08-1621 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIZero Trust by Design in Microsoft 365 & Dynamics 365: How to Close the Security Gaps Between Your Connected Microsoft CloudZero Trust by Design in Microsoft 365 & Dynamics 365If your Microsoft 365 tenant talks to Dynamics 365, Azure and other SaaS tools, your attack surface is bigger than any single product team can see. In this episode, I show why “Zero Trust = MFA in M365” is a dangerous illusion—and how Zero Trust by design treats M365 and D365 as one interdependent system, so attackers can’t simply bypass your hard work in one platform by walking through a weaker door in another.We start with the classic mistake: rolling out strong Conditional Access and MFA for Microsoft 365 while Dynamics 3...
2025-08-1622 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIIntegrating Dynamics 365 Sales Data into Microsoft Teams: How to Keep Deals, Updates and Collaboration in One PlaceIf your sales team spends the first hour of every day hunting for updates across email, CRM, and chat, your tools are working against you—not for you. In this episode, I show how integrating Dynamics 365 Sales directly into Microsoft Teams turns deal updates, approvals, and collaboration into one continuous flow instead of a copy‑paste marathon across tabs. You’ll see how embedded CRM views, Teams channels, and sales conversations can finally share the same live data, so “What’s the latest on this opportunity?” stops being a guessing game.We start with where sales collaboration usually breaks down...
2025-08-1319 min
M365.FM | Microsoft 365, Azure Cloud, Power Platform & AIExposing Dynamics 365 APIs via Custom Connectors in Power Platform: How to Bypass Standard Connector Limits and Automate the Data You ReallyEver tried to build a Power Automate flow for Dynamics 365, only to discover the standard connector won’t surface the one table, field, or filter you actually need? In this episode, we walk through what happens when the built‑in connector hits its limits—and how custom connectors give you direct, governed access to the full Dynamics 365 Web API, so you can finally automate end‑to‑end processes instead of patching gaps with CSV exports and manual copy‑paste.We start with the pain you describe: flows that look complete on paper but can’t reach custom entities like Warranty...
2025-08-0622 min
Talk Microsoft 365C-freie Zone: Teams, Dynamics 365 & Whiteboard-News(Disclaimer: erstellt mit Chat GPT)Hallo liebe Community! In dieser Episode haben sich Michael & Thorsten der Challenge gestellt: eine komplette Folge ohne das berühmte C-Wort (ihr wisst schon – es hat mit AI zu tun 😉). Und siehe da – es geht! Dafür sprechen die beiden über spannende Entwicklungen rund um Microsoft Teams, Whiteboard-Verbesserungen und das Dynamics 365 Contact Center. Natürlich mit dem gewohnten Augenzwinkern.Highlights:🏖️ Warum Thorsten sich für Konferenz und Urlaub aus dem Staub macht🎤 M365 Community-Konferenz in Las Vegas: Thorsten spricht über Teams Premium📱 AOSP-Rollout ab 15. Mai: Was Teams-Raumsysteme jetzt dringend brauchen⚙️ Was sich hinter dem Android...
2025-05-1452 min