Shows
Take Stock! Presented by CommusoftTake Stock: A Regular Round-Up for 24th July '25 - Connect & PreviewIn this week's audio newsletter, we're look back as we look ahead!In 2024, we hosted Connect & Preview, a special client event in the UK where we showcased the future of Commusoft. It was a brilliant opportunity to network with our clients and reveal a roadmap of incredible features for them to use.As we prepare for Connect & Preview in 2025, we've looked back at the features we launched last year, including the Jobs Dashboard, Proposal Builder, advanced Fleet Management Software, and the Commusoft Academy.We're super excited to reveal more about the 2025 event soon...2025-07-2404 minTake Stock! Presented by CommusoftTransforming Payments with Instant Bank Pay - Commusoft meets GoCardless ft. Pat PhelanWelcome back to a TakeStock! presented by Commusoft. Today, we explore Instant Bank Pay—https://www.commusoft.co.uk/software-integrations/gocardless/—featuring Pat Phelan, Chief Customer Officer of GoCardless!Pat is an experienced CCO and has shared his wealth of customer knowledge with us. Have a listen and learn all about how GoCardless and Commusoft have partnered to make taking one-off payments easy, with Instant Bank Pay!2023-09-1350 minTake Stock! Presented by CommusoftSeries 2, Episode 3: Commusoft meets Tools in the TradesOur first 2-guest episode is live! Rhys has been speaking with Kevin Graham and Joshua Wells about Tools in the Trades. Based in Niagara Falls, Canada, these two trade experts are helping to train new generations of Tradesmen and Tradeswomen across the country. Discover what they have to share about mentors, motivation, and much, much more!Apply to be a guest by filling this form!2023-02-0751 min
We Have A MeetingHow to build a multi million pound business with Jason MorjariaMeet Jason, the Director of Commusoft - a multi-million pound business that he built from the ground up. With a passion for creating a positive and productive office culture, Jason has led his team to great success by fostering a positive work-life balance and a supportive environment. Tune in to hear his unique perspective on building a successful business, and his insights on how to create a culture that brings out the best in your team. Hosted on Acast. See acast.com/privacy for more information.2023-01-2348 minTake Stock! Presented by CommusoftSeries 2, Episode 2: How Great Design Boosts Sales with Courteney LockleyThe great painter Henri Matisse once said: “Creativity takes courage.”Fortunately, trades businesses don’t need to design a masterpiece to have a positive effect on sales. This week, Courteney Lockley, Graphic Designer and Product Designer with trumpet joins us to discuss the impact of great branding and how a little bit of effort can go a long way. In this episode, we’ll discuss:The importance of consistent designThe impact of great design in the sales cycleVisual first impressionsWhy mobile content mattersSimple, effective design strategiesWant to learn more? Follow Take Stock on Apple...2022-11-2335 minTake Stock! Presented by CommusoftSeries 2, Episode 1: Supporting Your Community and Your Bottom Line with Jordan DietscheCommunity engagement is essential. Working with your community can take many forms and is a crucial part of growing your service business. For Jordan Dietsche, Marketer with BugTussel Wireless, community engagement is not just a task, but a way of life.In this episode we'll cover:A/B testing social media strategiesEnhancing your marketing strategy with both traditional and digital methodsThe Bears/Packers football rivalryServing niche markets and communitiesConsultative, educational selling strategiesWant to learn more? Follow Take Stock on Apple Podcasts, Spotify, Google Podcasts or wherever you listen!Be sure t...2022-11-0229 minTake Stock! Presented by CommusoftSeries 1, Episode 6: How HVAC Businesses Can Stay Competitive While Fighting Climate Change with Mark NabongClimate change. If you have a heartbeat and access to news, you’ve heard about this global issue. So how does this impact field service? Specifically, the heating and cooling industry?This week, we’re thrilled to have Mark Nabong as our featured guest. Mark works in renewable energy and telecom infrastructure and will guide us through the complex issue of climate change and its impact on field service.In this episode we’ll cover:Climate change: what it is, it’s impact on the environment and the field service industryHow heating and cooli...2022-09-0720 minTake Stock! Presented by CommusoftSeries 1, Episode 5: Recruiting Women and Young People to the Trades with Shannon TymoskoApply to be a guest by filling this form!The U.S. Department of Labor states that women make up almost half of the national workforce but represent only 13% of Registered Apprentices. Fortunately, change is coming to the trades. This week, we’re excited to host Shannon Tymosko, 3rd year electrical apprentice and motivational speaker who speaks on how women and young folks play a critical role in the field service industry.In this episode, we’ll discuss:The importance of training new hires and knowledge transferUsing social media as a tool to recruit tale...2022-08-2439 minTake Stock! Presented by CommusoftSeries 1, Episode 4: Pricing Your Services Sustainably with Wayne BettessApply to be a guest by filling this form!Inflation has swept through the global economy. The causes of inflation are multifaceted, interconnected, and it affects us all. The outcome? Our purchasing power has decreased. In order to maintain a healthy, profitable business, it’s necessary to raise rates. This week, Wayne Bettess, business coach and founder of Off The Tools, illustrates how to raise rates and why it leads to a better business and happier customers.In this episode we’ll discuss:Why and how to raise your rates responsiblyThe Three B’s...2022-08-1051 minTake Stock! Presented by CommusoftSeries 1, Episode 3: The Five People You Need for a Successful Trades Business with Tersh BlissettApply to be a guest by filling this form!There’s a saying: “You become the people you surround yourself with.” When starting a trades business, this is especially true! In this episode of Take Stock, CEO of Service Emperor and host of the Service Business Mastery podcast Tersh Blissett joins us to share his thoughts on who to have in your inner circle when launching your field service business.In this episode we’ll discuss:The five must-have relationships when starting a business“If it’s normal, do the exact opposite.”Challenges faci...2022-07-2735 minTake Stock! Presented by CommusoftSeries 1, Episode 2: How to Create an Impactful Customer Experience with Jason MorjariaApply to be a guest by filling this form!The Great Debate. Is the customer always right? Some agree, some disagree.Regardless of the answer, we do know the customer is important. Building an experience with a customer-centered approach is paramount to creating a successful business. In this episode, Jason Morjaria, CEO of Commusoft, joins us to speak on his passion for creating excellent customer journeys.We’ll touch on:How “Qualification is Key”Building a successful sales strategyCreating an excellent customer experienceTools for growing revenue and scaling your businessHow to qualify leads a...2022-07-1346 minTake Stock! Presented by CommusoftSeries 1, Episode 1: How to Sell In Field Service with Ross van DijkApply to be a guest by filling this form!There’s a shift taking place in field service. Trades companies are moving from quoting and estimating - to formal sales processes. Ross van Dijk, Territory Account Manager at Fortinet joins us to discuss his tried and true sales techniques, his humble beginnings selling CDs at the Choir Olympics, and how to avoid “commission breath”.In this episode we’ll cover:“Be brief, be brilliant, be gone.”Establishing trust and respect with potential customers that build last relationships.The benefits of “upselling” for the company and customer.The i...2022-06-2942 min