Shows
The ITSM Practice: Elevating ITSM and IT Security KnowledgeWhat Drives Enterprise Asset Management Success?In this episode of The ITSM Practice Podcast, Luigi Ferri delves into the nuances of Asset Management, highlighting its critical role in enhancing organizational efficiency and achieving strategic objectives. Luigi explains how ISO 55000 defines an asset and outlines the benefits and life cycle of effective asset management, supported by ISO 55001 standards. Discover key strategies for optimizing asset utilization, ensuring compliance, and promoting sustainability within your organization.
In this episode, we answer to:
What does ISO 55000 define as an "asset"?
How can effective asset management benefit an organization?
What...
2024-05-1414 min
Comparesoft PodcastStriving For Predictive Patient Care While Maintaining 9 Hospitals & 5000 Beds at Serco HealthGreg Markham, Estates & Assets Director at Serco Health, explains how the reality of working on the frontline can open your eyes to appreciating the work of FM teams and how predictive technology is being readied to improve patient care in healthcare facilities.
2023-11-1458 min
Comparesoft PodcastManaging the Upkeep of Teaching Environments & Boarding Accommodation On a 40-Acre SiteTim Peacock, the Director of Estates and Facilities at Sherborne Girls School, explains how working with the pathology and history of older buildings is key to managing and maintaining the upkeep of a 40-acre site with both educational buildings and boarding accommodation.
2023-10-3128 min
Comparesoft Podcast10 Years in Hospitality FM From Grade I Listed Hotels to Richard Branson's Moskito IslandCharlie Wilson, the Head of Property and Estates at Gaucho and M Restaurants, talks us through the post-pandemic challenges in the hospitality industry, the risks associated with FM in Grade I listed buildings, and why you should never ignore your LinkedIn messages.
2023-10-2022 min
Comparesoft PodcastThe Role of FM in Supply Chain Management & Meeting ESG GoalsKarl Haynes, the Site Facilities Manager at GXO Logistics, explores the importance of customer service in supply chain management and setting ESG goals in innovative digital warehouses.
2023-09-2919 min
Comparesoft PodcastThe Journey from Apprentice to CEO Via Pharma, Oil & Gas & Engineering SectorsThe CEO of PlantQuest, Gerard Carton, discusses the challenges faced in high-compliance environments in the Pharma, Oil & Gas, and Engineering Sectors and his journey from apprentice to CEO.
2023-09-1229 min
Comparesoft PodcastThe Journey to Building the World’s Smartest Campuses at Edgbaston and DubaiTrevor Payne, the Director of Estates at University of Birmingham, talks about leading the project to provide the World's first smart campuses in the UK and Dubai while providing first-hand perspective on FM carbon management and sustainability in higher education.
2023-09-0530 min
Comparesoft PodcastEmbracing Rapid Tech Evolutions to Enhance Estates Management In SchoolsRachel Green, the Director of Estates and Facilities at the Girls Learning Trust, explains the importance of adaptability and resilience in the FM environment to help embrace the advancements in AI.
2023-07-2437 min
Comparesoft PodcastPrioritising Employee Well-Being in the WorkplaceLaura Wright, Head of Workplace Solutions at Abri, talks about how successful people management strategies help to improve employee well-being in the office in a post-COVID world that has seen a shift in the way employees work from office-based to hybrid and remote working.
2023-07-2046 min
Comparesoft PodcastBattling Budgets & Ageing Estates for Smart FM Tech In the NHSExperienced NHS FT Director of Estates and Facilities David Jones talks about the ongoing challenges of managing facilities, budgets, and staff in an environment still coping with the COVID-19 pandemic as well as touching on budgeting battles when introducing connected FM technologies into ageing healthcare environments.
2023-07-0721 min
Comparesoft PodcastT-Cards to AI: Exploring the Evolution & Possibilities of Tech in MaintenanceRoy Milne, MD & Principal Consultant at newly-formed company Asset ONE, talks extensively about the progress and limitless capabilities of maintenance techniques and predictive maintenance strategies through the use of advanced technologies such as artificial intelligence.
2023-06-2724 min
Comparesoft PodcastReducing Human Error & Reactive Call Outs Through Automated SystemsLee Dorman, Director at Precise Fire & Security Ltd, details the success of switching from pen and paper and spreadsheets to introducing an automated CRM system that has helped to eliminate human error and reduce reactive maintenance call outs.
2023-06-0611 min
Comparesoft Podcast4 Pillars of Communication & Delivering FM Services for the Crown EstateTarniah Thompson, Head of FM and Sustainability at SHW, reveals the four key pillars of communication used to help build FM culture during her time at Co-op, SHW, and when delivering FM services to the Crown Estate.
2023-05-2614 min
Comparesoft PodcastDriving Appreciation for FMs Who Strive Towards Global SolutionsChris Jeffers, Projects Director at Mott MacDonald, explains how business can and need to drive appreciation for facility managers who play pivotal roles in global solutions such as climate change.
2023-05-1727 min
Comparesoft PodcastWorking with EAs & PAs to Coordinate FM Tasks for VIP VisitsOliver Boote, UK Facilities Manager for the Colt Portfolio at Mace, talks about the importance of liaising with employees in preparation for big events and how his team uses Workplace to drive FM appreciation.
2023-04-1832 min
Comparesoft PodcastThe Ins & Outs of Planning & Managing Dark Kitchens at Honest BurgersThomas Maynard, Head Of Maintenance & Facilities at Honest Burgers, explains the importance of communication between all stakeholders when planning a second dark kitchen build in Canary Wharf.
2023-04-1121 min
Comparesoft PodcastHow to Build a Positive FM Environment With MCFM Global FounderMaxcene Crowe, facilities industry expert and founder at MCFM Global, explores the importance of openness, transparency, and improving an engineer's communication skills when it comes to building a positive FM environment.
2023-03-2322 min
Comparesoft PodcastThe Role of Advanced Maintenance Technology In Non-Destructive TestingDean Williamson, NDT Coordinator at Wabtec UK, details how advancements in technology can lead to quicker turnarounds at high standards when it comes to non-destructive testing through ultrasound and eddy current techniques.
2023-03-0913 min
Comparesoft PodcastA Hands-On Approach to Sustainable FM at Greenpeace UKChristopher Ali shares his views on to-do lists, calendars, and daily building walkarounds as he explains how to "put your ego aside" when it comes to sustainably-led decision-making in his role as Facilities Manager at Greenpeace UK.
2023-03-0329 min
Comparesoft PodcastHow to Lead 1600 BT Engineers & Deliver to Customers NationwideAdam Neale, UK Field Engineering Director at BT, explains the challenges of presenting data-led actions to naysayers, gives tips on how best to manage a large team of engineers, and highlights the welcome advancements in tech from phone calls, PDAs, and spreadsheets to Service Management Software.
2023-02-1528 min
Comparesoft PodcastManaging NML's 21 Heritage Buildings & 4 Million Museum CollectionsEdward Taylor-Robinson, Head of Estates for National Museums Liverpool, shares his experience of ensuring compliance and health and safety for 21 heritage buildings that support over 4 million collections as well as the detailed processes involved when hosting exhibitions.
2023-01-0421 min
Comparesoft PodcastUnderstanding the Importance of Reliability-Centered MaintenanceManaging Director of Maintain Reliability, Will Ocean, opens up about the importance of understanding and deploying reliability-centred maintenance activities to meet vital KPIs.
2022-12-2237 min
Comparesoft PodcastEnsuring Compliance of Victorian-Era Buildings for the NHS Through FMWarren Duffy, Head of Estates at Manchester University NHS Trust, explains the challenges associated with maintaining buildings of varying ages while detailing how playing amateur rugby has helped to build a happy and trustworthy on-site culture.
2022-12-1221 min
Comparesoft PodcastAiming for Zero Breakdowns With WCM at Unilever & Contract PharmaceuticalsAlek Zelnins draws on his 12 years of experience as Maintenance Supervisor at Unilever to share his views on achieving the ultimate goal of world-class maintenance and zero breakdowns with a skilled team of mechanics.
2022-11-2829 min
Comparesoft PodcastImproving Reliability in 100 days with Machine Learning, AI & WhiteboardsJames Maile shares his valuable experience and lessons learnt in a maintenance management career that has taken him from Mechanical Engineer at Crown Holdings to Operations Manager at AJS Asset Care.
2022-11-2117 min
Comparesoft PodcastIncreasing Customer Returns by Leveraging Data & Embracing Transparency at proAVCarl Hamilton, Field Service Engineering Manager at proAV Limited, shares his expert insight on manoeuvring in a reactive service management sector and gives advice on using AI and IoT to help increase customer returns. As well as opening the lid on the acronym, RTFM.
2022-11-0916 min
Comparesoft PodcastDissecting the Future of Preventative Maintenance With Roy CribbReliability and Maintenance Consultant, Roy Cribb, shares valuable tips from his 25 years of experience on the importance of looking after your machines and having the right maintenance management tools in place.
2022-11-0412 min
Comparesoft PodcastUsing Lessons Learned Registers to Get Maintenance Fundamentals RightSpecialist engineering and maintenance trainer, Matthew Laskaj leans on his experience in maintenance management to highlight the importance of mastering the fundamentals and why it's important to understand your data before purchasing a CMMS.
2022-10-2834 min
Comparesoft PodcastFM Challenges In a Harsh UAE Climate & the Future of CAFMTrevor Bundas shares his expert insight on the challenges of facility management in one of the harshest climates on the planet, as well as touching on the future of CAFM technology and why data collection is the most valuable part of an FM's job.
2022-10-2126 min
Comparesoft PodcastIn-Sourcing Maintenance & Managing 170 Engineers at Travelodge HotelsMark Timmins, Head of Maintenance Delivery at Travelodge Hotels, shares his expertise on maintenance management at one of the UK's biggest hotel chains including the impact of COVID-19 and the positive outcomes of in-sourcing work.
2022-10-1422 min
Comparesoft PodcastFM & Maintenance at Man City FC, The Ivy & Flight Club DartsLouis Atkins shares expert tips and advice from his time at Manchester City Football Club, The Ivy, and his current role as Facilities Manager at Red Engine Team - the team behind Flight Club Darts & Electric Shuffle.
2022-10-0722 min
Comparesoft PodcastMaintenance Expertise at Rolls-Royce, TIMET & Doncasters Group with Kamran Zamir Kamran R. Zamir provides expertise in best facility maintenance management practices from experiences at Rolls-Royce, TIMET, and his current role at Doncasters Group.
2022-09-2617 min
Comparesoft PodcastFM Culture, Plans & Maintenance on the London Cable Car Bhavin Patel talks about the importance of FM culture, plans, and maintenance activities at Mace Operate when working on the flagship London Cable Car project.
2022-09-1419 min
Comparesoft PodcastFacilities Management at Just Eat Takeaway.comMarc Fletcher & Steven Downie combine their 35 years of experience in facilities management to talk about their roles as Senior & Regional Facilities Managers at Just Eat Takeaway.com.
2022-08-1534 min
Comparesoft PodcastUptime & Maintenance Best Practices from Andy Gailey Andy Gailey, a leading Uptime Consultant, with 21 years of experience at PepsiCo, shares his best practices on maintenance management.
2021-03-2838 min
Comparesoft PodcastMaintenance & Facilities Management at Brompton Bicycle Brompton Bicycle, Iconic British brand (think folding bicycles) is the largest manufacturer of bikes in the UK. Philip Dewson who is the Head of Maintenance and Facilities at Brompton Bicycle shares his insight and best practices on maintenance management.
2021-02-0719 min
Comparesoft PodcastThe Tactical Techniques of Maintenance Management at Network RailGet to know the approach and tactical techniques Tim uses to maintain Network Rail. Insights include building Maintenance Culture, When to use spreadsheets, using CMMS or EAM Software and practical advice on Maintenance Management.
2020-11-2520 min
Comparesoft PodcastMaintenance Management of Oil Wells at Halliburton Oil and Gas industry is a high Capex and Opex industry. Maintaining assets in the industry is not just about uptime but also about the availability of the most used commodity. Konrad Ritter, Maintenance Manager at Halliburton shares insights on how he manages multi-million dollar oil assets.
2020-09-2114 min
Comparesoft PodcastWhy an Experienced Maintenance Engineer is InvaluableRyan Batchelor who started his career with the British Army and now is a Maintenance Manager at Britvic Plc. (Makers of Robinsons, Pepsi, Tango, 7Up and other well-known brands) shares maintenance management best practices.
2020-09-0914 min
Comparesoft PodcastHolistic Maintenance Management in the Restaurant IndustryPeter Young who has worked with Weatherspoon, YO! Sushi, Wagamama and Byron shares the ins and outs of maintenance management in the hospitality industry. Maintaining Grills and Dishwashers is much more interesting than you think!
2020-09-0822 min
Comparesoft PodcastMaintenance Management of UK's First Artificial Surf LakeMichael Lewis, Maintenance Manager at The Wave (which is UK's First Artificial Lake) offers insight on why condition monitoring is important and how to build an impactful maintenance culture.
2020-08-1919 min
Comparesoft PodcastHow to Set a Collaborative Maintenance CultureGet to know how Jonathan Larkin and his team provide facilities management services without any software. Know how setting collaborative maintenance culture is at the centre of driving facilities maintenance programmes.
2020-03-1537 min
Comparesoft PodcastMaintenance Management Best Practices with Bill DebraeGet to know why the buy-in on your maintenance plan from your peers is vital to setting a winning maintenance culture. Know how Bill Debrae (President of MRAC) focusses on the interlinks between maintenance processes, people and systems to optimise costs and increase asset uptime.
2020-02-0923 min