Shows
SwimfansEpisode 313 - Death to Smoochy (w/ Addy)Josh has become so proficient at “mime stuck in a box” that he’s trapped. Instead, Craig and Jennifer are joined by Addy to talk corruption in children’s television, the horrors of ice rinks, and Industrial Society and its Future. It’s Danny Devito’s 2002 black comedy DEATH TO SMOOCHY. linktr.ee/swimfans patreon.com/swimfans Follow Addy on Twitch!2025-07-171h 01
Planet FPL - The Fantasy Football PodcastOnside Vincenzo | Planet FPL S. 9 Ep. 4 with Craig Kemp & Darren Addy | Fantasy Premier LeagueJames is joined by Craig Kemp and Darren Addy, formerly of the Man On FPL podcast, and now going solo with their own YouTube channels for an FPL QNA.
There's discussion on Alexander Isak to Liverpool links and whether a deal being agreed can be foreseen and whether he would appeal for FPL irrespective of where he ends up.
There's questions covered on fixtures, captaincy and structure, the players on mind ahead of FPL's launch, potential early season surprise packages, defensive assets, player price predictions and lots more including some reminiscing about some FPL legends...2025-07-161h 31
Stories from Under the PianoDancing with Porpoises – Stephen Paré’s Story of Wonder on the Open SeaWhat happens when you find yourself on a boat in the middle of the foggy Pacific, searching for birds—but instead, you become the audience to an astonishing dance of nature? In this episode of Stories from Under the Piano, multidisciplinary artist Stephen Paré shares a breathtaking memory from his university days. As he sailed through Monterey Bay on an ornithology field trip, he expected to see rare birds. Instead, he witnessed something extraordinary—two Dall’s porpoises playfully racing alongside the boat, performing a synchronized, awe-inspiring maneuver that left the entire crew speechless. We explore...2025-03-0131 minStories from Under the PianoRebirth and Resilience: Steve Honyotski’s Journey Through Trauma and HealingLife can change in an instant. For Steve Honyotski, a car accident turned into a 321-day battle for survival, involving multiple comas, 14 surgeries, and over 100 pints of blood. In this deeply moving episode, Steve shares his extraordinary journey of resilience, gratitude, and the profound realization that life’s simplest moments—feeling the sun on your face, walking, eating—are gifts not to be taken for granted. Through his experience, Steve found a new purpose: advocating for blood donation, the very thing that saved his life. Now, as an organizer of multiple blood drives each year, he is dedica...2025-02-1154 minStories from Under the PianoSurviving the Invisible: Gabrielle Senza's Life-Changing Brush with DeathIn this episode of Stories from Under the Piano, Craig welcomes multidisciplinary artist, educator, and empowerment coach Gabrielle Senza. Gabrielle’s award-winning work, featured in prestigious collections like MoMA and the Whitney Museum, highlights the transformative power of art to heal, inspire, and create meaningful change. Gabrielle shares a gripping and deeply personal story of survival—an unintentional brush with death caused by carbon monoxide poisoning during her teenage years. She reflects on how this pivotal moment transformed her perspective on life, inspiring her to embrace bold choices and live with purpose. The story is layered with curi...2025-01-2851 minStories from Under the PianoThe Best Bad Thing That Ever Happened: Jill Arena’s Story of ReinventionIn this episode of Stories from Under the Piano, Jill Arena shares a deeply personal and transformative story about the unexpected turn that changed her life—and ultimately set her on a path to greater success and fulfillment. Jill, a dynamic healthcare executive, author, podcaster, and entrepreneur, takes us back to 2009 when she was fired from a business she co-founded—a cutting-edge primary care clinic designed to transform patient care. What began as a bold and innovative venture turned into an abrupt ending, leaving her reeling with shock, anger, and uncertainty. Through heartfelt reflections, Jill walk...2025-01-0731 minStories from Under the PianoA Story of Strength and Support: Peaches Udoma’s Open-Heart JourneyIn this powerful episode of Stories from Under the Piano, Craig sits down with Peaches Udoma, a trailblazing academic writer, editor, communication strategist, and coach who has spent decades empowering others to achieve their dreams. Peaches shares a deeply personal story about her battle with severe aortic valve stenosis, a diagnosis that led her to open-heart surgery at the age of 61. Peaches takes us through her family’s cardiac history, the fear of facing her own diagnosis, and how a major reframe turned her greatest anxiety—the ventilator—into her unexpected ally. She recounts her preparation for surger...2024-12-1032 minStories from Under the PianoConnecting with Nature: A Journey of Love, Stewardship, and Letting Go with Susan KaplanIn this episode of Stories from Under the Piano, I sit down with the inspiring Susan Kaplan, founder of Sustainable Futures Consulting. Susan shares her deep connection to nature, cultivated from childhood through mossy forests and oceanic horizons, and how it evolved into a spiritual journey during her life on a 43-acre property in New Hampshire. We explore her touching story of stewardship, her bond with her beloved dog, Libby, and the bittersweet process of saying goodbye to the land she’s nurtured. As always, I create a unique piano composition inspired by her journey, capturing emotions of...2024-11-1939 minStories from Under the PianoReclaiming the Dance of Life with Kristen Mangione, the Dance AlchemistIn this inspiring episode of Stories from Under the Piano, I sit down with Kristen Mangione, also known as the Dance Alchemist. Kristen shares a powerful story from her childhood, where the innocence of dance met the harshness of judgment, leading her to abandon her true self-expression. Years later, she found the courage to embrace her passion once more, leading to a lifelong journey of helping others reconnect with the power of movement through her practice, Dance Alchemy for the Soul. Join us as Kristen recounts the impact of reclaiming her creative identity and the resilience it takes to...2024-11-0526 minStories from Under the PianoSoaring Beyond Fear with Ruth WishengradIn this episode of Stories from Under the Piano, Craig Addy is joined by Ruth Wishengrad, founder of Upbeats Media and Get Reel Videos. With over 30 years of experience in education and video production, Ruth shares how she helps entrepreneurs create engaging content that truly connects with their audiences. She also reveals her passion for working with children and parents to build confidence from the inside out using music and movement. Ruth takes us on an emotional journey, sharing a powerful story about overcoming fear during an Outward Bound experience and how, years later, a chance encounter...2024-10-1522 minStories from Under the PianoBeyond Time and Space: Alfred DePew’s Akashic DiscoveryWelcome to another episode of “Stories from Under the Piano”, where personal tales come to life through the magic of music. In this episode, I am joined by Alfred DePew, an award-winning author, painter, coach, and spiritual guide, as he takes us on a transformative journey into the Akashic Records — a mystical dimension of knowledge and wisdom that transcends time and space. Alfred shares the profound story of his first encounter with the Akashic Records, a moment that deeply shifted his perspective on life and the universe. This extraordinary experience, both enlightening and humbling, led Alfred...2024-10-0141 minStories from Under the PianoM. L. Ayer – Author of the Simon Spring magical children's seriesIn this enchanting episode, Craig Addy welcomes author M. L. Ayer to discuss her long-standing passion for storytelling, sparked from a young age, and how a dream involving a flying witch inspired her magical imagination. M. L. Ayer shares fascinating details about her *Simon Spring* series, which follows a boy on extraordinary adventures, infused with magic and mystery. The episode features a special treat: M. L. Ayer reads excerpts from her work, including a scene where Simon Spring finds a mysterious egg, glowing with gold and silver. Craig, ever the musical artist, selects one passage to create a...2024-09-1722 minStories from Under the PianoA Journey Through Grief and Joy with Carin MikosIn this heartwarming episode of Stories from Under the Piano, I have the pleasure of welcoming Carin Mikos, a remarkable woman whose work touches the deepest aspects of life and loss. Carin is a registered nurse with 27 years of experience and has spent the last three years as an end-of-life specialist. She is also the founder of the Quietus House, a unique concierge service that helps individuals plan their final journey, leave a legacy, and find support in their grief. Carin shares a poignant childhood memory of learning to ride a bike—a moment filled with joy, fe...2024-09-0319 minStories from Under the PianoExperiencing Relaxation and Safety in the Space of Source with Monika BeckerThis video explores the feelings that arise when entering the space of source, emphasizing relaxation, safety, and a sense of being nurtured. The discussion highlights the importance of letting go of struggle and busyness to feel taken care of and reassured that all is well. Book a complimentary Clarity Session with Monika. This is for anybody who feels stuck in life/work and is open to gaining a fresh perspective and clarity about something they can do to get unstuck: https://cleardirections.ca/clarity Craig’s Websites: https://craigaddy.com and https://www.UnderThePiano.ca 2024-08-2019 minStories from Under the PianoFrom Felines to Fidos: Zan Romeder’s Unexpected BondIn this inaugural episode of Stories from Under the Piano, Craig welcomes Zan Romeder, an entrepreneur living in Roberts Creek, B.C. Zan shares her transformative story of overcoming her fear of dogs for the sake of her daughter. Despite being a lifelong cat person, Zan's intuition led her to adopt a rescue dog named Ruby. This decision profoundly changed her family's life, teaching Zan lessons in trust, surrender, and personal growth. The episode explores themes of discovering new joys, overcoming anxieties, and finding balance in life. Zan also highlights her work at Vital Body Weight Loss and Wellness...2024-08-0626 min
Bringing Education HomeEpisode 76-Craig Addy-Harmonizing Hearts: A Musical Journey to Nurturing FamiliesEpisode 76-Craig Addy-Harmonizing Hearts: A Musical Journey to Nurturing Families Craig Addy Craig Addy is the musician who listens to the listener. His purpose as a creator and performer is to provide nurturing, healing, and beautiful musical experiences that make a better world for all—people and the planet. During his healing Under the Piano sessions and piano performances, Craig asks his listeners, “What are you dealing with? What is your experience of life right now? What are your dreams? What are you creating?”. Their answers are his inspiration for improvised piano music that captures the es...2024-05-3142 min
BeliefcastAddy HermanMeet the 2024 American Ninja Warrior Champion, Addy Herman! Last night on NBC Addy emerges as the America Ninja Warrior 2024 Women’s Champion, showcasing her indomitable spirit on NBC's primetime stage.
Having conquered four seasons of NBC’s "American Ninja Warrior," Addy Herman ascends to the summit, standing tall as the last woman standing in season 14. Last year's runner-up now reigns supreme.
A force to be reckoned with, Addy dominates global competitions as a sponsored athlete, boasting two World Champion titles and clinching victory in the inaugural World Cup event of 2023, a harbing...2024-05-1338 min
Medical Money Matters with Jill ArenaEpisode 68: Succession Planning, New Partners and Practice Sales - A Conversation with Debra PhairasSend us a textPractice transitions can be easy if you plan for them or difficult if you don't. Join me for a conversation with long time practice consultant Debra Phairas of Practice & Liability Consultants, a west coast consulting company.Debra brings many years of experience in valuing and consulting to practices and walks through many common scenarios that can help you to make transitions smoother. Debra can be reached at: dphairas@practiceconsultants.net or via: https://practiceconsultants.net/Please Follow or Subscribe to get new episodes delivered to you as soon as...2024-03-1241 minMedical Money Matters with Jill ArenaEpisode 67: What We Can Learn from the Change Healthcare Cyber AttackSend us a textThe recent cyberattack on Change Healthcare has sent shockwaves through the healthcare market, underscoring the critical importance of cybersecurity in the healthcare sector. This event not only disrupted the company's operations but also had a cascading effect on physician practices and medical groups reliant on its services for billing, claims management, and healthcare IT solutions. It continues to cascade down to impact patients as well. The attack highlights the vulnerability of healthcare providers to cyber threats, which can lead to significant operational and financial repercussions. Let’s understand some of the maj...2024-03-0512 minMedical Money Matters with Jill ArenaEpisode 66: Show Me the Money! Innovations in Patient Payment SystemsSend us a textIn this episode, we're exploring a topic that's revolutionizing the patient payment landscape in healthcare: Digital Wallets and Contactless Payments. The days of writing checks and swiping cards are fading into the backdrop of healthcare payments. Today, we're witnessing a remarkable transformation, a shift towards more modern, tech-driven solutions. But what exactly are digital wallets and contactless payments? And how are they changing the way medical groups manage transactions? Digital wallets, like Apple Pay, Google Pay, and Samsung Pay, are essentially your wallet in a digital form. These electronic devices or o...2024-02-2710 minMedical Money Matters with Jill ArenaEpisode 65: The Doctor Will See You Now, Online - Telehealth Revolution and Reimbursement ChallengesSend us a textThe concept of a doctor's visit has been redefined, largely by the pandemic. No longer confined to the four walls of a clinic, healthcare has transcended physical boundaries, thanks to telehealth and virtual visits. But how did we get here? It's a story of technology meeting necessity, a narrative of innovation that's reshaping healthcare delivery. The evolution of telehealth isn't just a tale of recent advancements. It's a journey that began with simple telephone consultations, gradually embracing more sophisticated technology. Today, virtual visits encompass a spectrum of services – from video consultations to...2024-02-2009 minMedical Money Matters with Jill ArenaEpisode 64: Hierarchical What? Why Adding HCC Codes Adds a Lot to Your Bottom LineSend us a textIn this episode, we're demystifying a topic that's critical yet often overlooked in medical billing – Hierarchical Condition Category, or HCC coding. Understanding HCC coding is not just about compliance; it's about ensuring your practice's financial health. So, let's dive into the world of HCC codes and discover why they add a lot to your bottom line. HCC coding might sound like a complex term wrapped in layers of healthcare jargon, but it's actually a cornerstone of modern healthcare reimbursement. Put simply, HCC codes are part of a risk adjustment model used pri...2024-02-1315 minMedical Money Matters with Jill ArenaEpisode 63: Put Me In, Coach! How Physicians Can Benefit from Engaging an Executive Coach - A Conversation with Karl PisterSend us a textTaking performance to the next level frequently demands more than we know to do for ourselves. This is where a coach can come in, and this episode explores specifically why a physician might want to consider retaining an Executive Coach.I get to talk with Karl Pister, founder and president of The Coaching Group, Inc. Karl has extensive coaching, counseling, and training background, having worked in the field of executive coaching, training, and individual and marital counseling for over 34 years.His background in conflict management, negotiation, executive development, employee...2024-02-0648 minMedical Money Matters with Jill ArenaEpisode 62: Why We Should WOW our Patients - Focus on the Patient ExperienceSend us a textIn this episode, we're diving into a critical aspect of healthcare that affects both providers and patients alike – the patient experience. While medical expertise is undeniably crucial, the way patients are treated and how their time is valued can leave a lasting impression. So, in this episode, we’ll explore practical strategies and insights into enhancing these aspects of patient care. Let's dive in! It's easy to fall into the trap of thinking, “We’re providing great quality care, isn’t that enough? Why should I worry any further about the patients’ e...2024-01-3013 minMedical Money Matters with Jill ArenaEpisode 61: Time to Wrap It Up? Navigating the Sale of Your Medical PracticeSend us a textIn this episode, we’re tackling a topic this is critical for many physicians: Selling Your Medical Practice. Whether you're nearing retirement, looking to shift careers, or considering other ventures, understanding the intricacies of this process is vital. Selling a practice is more than a transaction; it's a transition that affects your financial future, your staff, patients, and the community you serve. This episode will guide you through key considerations, from financial evaluations to finding the right successor, ensuring you make informed decisions for a successful sale. Please Follow or...2024-01-2311 minMedical Money Matters with Jill ArenaEpisode 60: Adding a Location to Your PracticeSend us a textIn this week's episode, we're diving into a crucial topic for many growing practices: when and how to add a new location. This decision is more than just a financial investment; it's a strategic move that requires careful consideration of various factors. Whether you're a seasoned physician or new to practice management, understanding these nuances is key to ensuring the success of your expansion. Let's explore what you need to know. We review financial considerations, along with operational ones, and geographical considerations as well. We delve into Return on Investment analysis, zi...2024-01-1613 minMedical Money Matters with Jill ArenaEpisode 59: Getting Paid for What You've Done - Winning the Coding Game - A Conversation with Anne Hirsch, MDSend us a textYou work hard for the money, but are you getting all of the money you've actually earned? "Coding" and "game" don't usually collide in the same sentence, but understand that it IS a game. And, it's one you can win! Join me for a conversation with Anne Hirsch, MD a practicing internist and national coding expert. Anne walks through the distinction and many of the basics of CPT and HCC coding. She shares common HCC codes that she uses, and encourages you to find them and increase your reimbursement too.2024-01-0928 minMedical Money Matters with Jill ArenaEpisode 58: Creating a Lasting Legacy: Succession Planning for Your Medical PracticeSend us a textHow do you ensure that your practice not only survives but thrives, long after you've stepped back? It's about creating a legacy, something that stands the test of time and continues to impact the community positively. So, why is succession planning so important in a medical practice? It's about continuity and legacy. Without a clear plan, your practice could face uncertainty or decline after you retire. Succession planning ensures that the quality of care and the business health of the practice are maintained. It’s not just about who will take ove...2024-01-0209 minMedical Money Matters with Jill ArenaEpisode 57: What if My Partner is Driving Me Crazy? Is It Time for a Practice Divorce?Send us a textWhat should you do when your practice partnership feels more like a sinking ship than a thriving enterprise? If you've been asking, "What if my partner is driving me crazy?" this episode is for you. This is a topic no one wants to talk about, but absolutely everyone needs to consider. And before we dive in, I should say, the objective of this episode is not to fuel animosity but to guide physicians and clinic managers on how to gracefully exit a partnership if it's not working. We want to...2023-12-2610 minMedical Money Matters with Jill ArenaEpisode 56: Unlock Your Leadership Potential Through Psychological Assessment ToolsSend us a textIn more than 30 years of working with medical practices, I've observed a consistent theme: talented physicians who excel in their field, but face challenges with leadership and people management. Understanding your cognitive, emotional, and behavioral patterns as a leader can significantly impact the productivity and morale of your practice. In general, I am a fan of any tool that improves my own self awareness, and shines lights on my blind spots as a leader. I can then work to develop those skills, or make certain I’ve added people to my te...2023-12-1913 minMedical Money Matters with Jill ArenaEpisode 55: Developing Your Executive Presence - A Leadership Conversation with Deborah DorsettSend us a textAs a physician, you have tremendous skill and training to be an individual contributor. And, as you're shifting into a leadership role, you may find yourself needing to develop a whole new set of skills. Join me for an in-depth conversation with national physician executive coach and leadership development expert, Deborah Dorsett as she and I explore all of the facets of moving from individual practice to a leadership role. We discuss decision-making, managing the group dynamics, overseeing resources to get things done, all in a manner that doesn't disaffect your...2023-12-1237 minMedical Money Matters with Jill ArenaEpisode 54: Why is Change so Hard? Change Management and Leading Change in a Medical PracticeSend us a textIn this episode, we tackle a topic that stirs a lot of feelings and opinions—Change Management. If you're leading a medical practice, you'll know what I mean. Change can be one of the most challenging aspects of managing your practice, especially when you've got multiple stakeholders—including physicians—who often have very strong opinions.So let's explore why change is intrinsically hard. You'd think that in an industry that's all about innovation and improvement, change would be welcomed with open arms. But that's seldom the case, isn't it?The pa...2023-12-0510 minMedical Money Matters with Jill ArenaEpisode 53: You Get What You Measure: Developing a Performance Dashboard for Your Medical PracticeSend us a textIn this episode, we talk about why it's important to focus on metrics and take the time to develop dashboards for your practice. How else can you reasonably measure the health of your medical practice? We talk a lot about measuring our patients’ health, and we have some great examples of this: quality dashboards, full chem panels, diagnostic reports. Today, let’s focus on measuring the health of your business. How do you measure that? Do you rely on intuition, or perhaps gauge how things are going based on the level of ten...2023-11-2811 minMedical Money Matters with Jill ArenaEpisode 52: Celebrating One Year of Medical Money Matters - A Journey of GratitudeSend us a textMedical Money Matters celebrates it's first birthday! Heartfelt thanks to our entire audience, and all the folks along the way who have contributed either with advice, feedback or encouragement. It's been a journey.Join us for this brief retrospective, and our preview of coming attractions as we kick off Season 2 next week.Please Follow or Subscribe to get new episodes delivered to you as soon as they drop! Visit Jill’s company, Health e Practices’ website: https://healtheps.com/ Subscribe to our newsletter, Health e Connections: http://21978609.hs-si...2023-11-2111 minMedical Money Matters with Jill ArenaEpisode 51: To Lead or Not to Lead - Advice for Physicians Contemplating Leadership Roles - Interview with Craig Wright, MDSend us a textAs a physician, you may be asking yourself if you should take on a leadership role…or maybe you’re already in one either in your practice, or within your hospital or another organization. As we’ve said many times in this podcast, we didn’t train you for this! Join me for this episode when I talk with Craig Wright, MD, a long-time physician leader who holds multiple leadership roles with groups and boards across the country. He has been the Chief Medical Officer for several different groups over a career th...2023-11-1432 minMedical Money Matters with Jill ArenaEpisode 50: Why Physicians Should Invest in Real Estate - Interview with Brad ChristiansenSend us a textInvesting in real estate, including medical office buildings and free standing ASC's or Imaging Centers can be a huge part of any medical group's financial strategy. And, it can be scary. Stakes are higher, markets can be volatile, and a poor decision can cost you dearly.In this episode, I talk with Brad Christiansen, Executive Vice President at Colliers International, and a specialist in medical real estate. Brad talks with me about what he's seen in a career that spans more than 20 years and many hundreds of real estate transactions. We...2023-11-0744 minMedical Money Matters with Jill ArenaEpisode 49: Deciphering ROI & Break-Even Calculations - Your Roadmap to Profitable Decisions in Medical PracticeSend us a textReturn On Investment and Break-Even calculations are two crucial financial metrics that help you make well-informed decisions. While they may seem similar, understanding their differences is the key to using them effectively. Return On Investment gives you a percentage that indicates the profitability of an investment over time. Break-Even, on the other hand, tells you when you can expect to cover your initial investment and start making a profit. When considering new equipment, calculate the ROI by estimating the additional revenue you expect it to generate. Compare this with th...2023-10-3109 minMedical Money Matters with Jill ArenaEpisode 48: Optimizing and Securing your EMR - Making it Work for You (Not the Other Way Around)Send us a textYou use your EMR all day, every day, and you spend a lot to time and money on it. When was the last time you optimized it? And, how secure is it, really?Join me as I speak with national EMR expert Jensina Hawkins of Mocodile Medical. Jensina works with practices all over the country to assist them in optimizing their EMR. She and I talk about the use of your electronic medical record as a tool, and some common steps you can take to improve your security, and to improve...2023-10-2439 minMedical Money Matters with Jill ArenaEpisode 47: Understanding Your Scope - Why You Don't Care About $500Send us a textToday, we’re diving into a topic that often gets swept under the rug but holds immense significance—Understanding Your Scope and why, believe it or not, you shouldn't sweat it about that $500. So when I say "scope," I’m talking about the role you play within your medical practice. Are you a physician? A manager? A medical director? Each position should have a range of responsibilities, authority levels and spending levels. Knowing your scope is crucial for optimizing everyone's performance and financial well-being. Think about it like this—each role in a medi...2023-10-1709 minMedical Money Matters with Jill ArenaEpisode 46: Cost vs. Value – Understanding the Difference in Making Business Decisions Within a Medical PracticeSend us a textThis episode digs into a topic that's close to my heart and incredibly relevant for the financial well-being of your medical practice—understanding Cost vs. Value in Business Decisions. Understanding this concept can be a game-changer in your decision-making process, and it can open you up to huge financial opportunities. The Cost Trap When it comes to making business decisions, the allure of cost-savings is magnetic. I get it; we all want to save money. However, an obsession with cost can be dangerous. You might end up making poor busi...2023-10-1010 min
Rugby League Outsiders PodcastWeekly Round-Up - League 1 Final, Super League Signings, Hollywood Stars & MoreWeekly Round-Up - League 1 Final, Super League Signings, Hollywood Stars & MoreIn this episode, hosts Karl & Craig sit down and discuss 6 breaking news stories from around the Midlands and the wider game, including:Super League contract for Midlands-born player Josh Hodgson,Midlands Rep team finishing third in a tournamentUpcoming Women's Super League FinalHuddersfield Academy contract extension for Midlands coachLeague One FinalLouis Mccarthy-Scarsbrook approaching landmark gameWe also chat with Telford & Midlands coach Martin Foskett, Full Monty star Mark Addy and Brett Ferres of Doncaster.SPONSOR: This episode was sponsored by Urban Flux...2023-10-0546 minMedical Money Matters with Jill ArenaEpisode 45: Where and How to Find Cost Savings in Your Practice - Reducing Expenses 201Send us a textAre your practice expenses out of control? Do you wonder where all the money went at the end of each month? Join me for this episode where I talk with Matthew McCreith, a Cost Reduction Consultant with Schooley Mitchell. We delve into places where practices can find cost savings, and what to expect if you engage the services of a cost reduction consultant. Matthew gives our listeners several examples of places to look to improve financial performance, and some great insight from his many years of experience in managing finances for medical practices. 2023-10-0334 minMedical Money Matters with Jill ArenaEpisode 44: Clawing Back at Insurance ClawbacksSend us a textYou’ve probably heard the saying, "Easy come, easy go," right? But in medical practices, when money goes, it's anything but easy. It's stressful, confusing, and can throw a wrench into your operations. You’ve worked hard to provide care for your patients – why would the insurance companies clawback money they’ve already paid you? Insurance clawbacks can be a nightmare. One day you think your accounts receivable is well managed and well organized, and the next thing you know, insurance companies are taking back funds that they’d paid you previously...2023-09-2609 minMedical Money Matters with Jill ArenaEpisode 43: Guarding Your Medical Practice Against Phishing Scams, Social Engineering, and CybercrimeSend us a textIn a world where almost everything has moved online, cybersecurity is a topic that no one in healthcare can afford to ignore. Whether you're a solo practitioner or part of a large medical group, understanding how to protect your practice from phishing scams, social engineering, and other cybercrimes is crucial. Cybersecurity is a hot topic, especially considering how healthcare organizations are often the primary targets for various cyber threats. Our EMR’s are great targets for hackers, as they contain all kinds of information like dates of birth, social security numbers, and...2023-09-1910 minMedical Money Matters with Jill ArenaEpisode 42: Navigating the Labyrinth of Professional ReferencesSend us a textToday we're talking about Professional References. How do you get them and how do you give them, especially in our current climate of legal concerns? So, let's start with the basics: why are professional references so important in the healthcare field? References are like the trust currency in the professional world. They provide a third-party validation of a person's skills, character, and performance, particularly crucial in healthcare, where lives are at stake. Today we are going to talk about references from three different perspectives: 1. References for YOU if...2023-09-1210 minMedical Money Matters with Jill ArenaEpisode 41: Amplifying Voices in the Medical Clinic - A Spotlight on "Invisible Work"Send us a textToday we have a topic that doesn't just resonate with your wallet, but also with your heart and with your team’s morale. The practice of medicine isn’t just about the physicians and clinicians who provide care. It’s a collective effort, and today we’re talking about how to make sure every voice in your clinic is heard—especially those who do the "invisible work." If you've been at this for a while, you might think you know your team inside out. But do you really? Often, the people d...2023-09-0511 minMedical Money Matters with Jill ArenaEpisode 40: Mitigating the Risk of Sexual Harassment in Your PracticeSend us a textToday we’re diving into a serious and important topic, sexual harassment in the workplace within physician offices. We’ll be exploring the complex power dynamics involved, and focusing on how to mitigate risks, especially in the classic case of a male physician and a female staff member. First and foremost, we must understand what sexual harassment is, and why it is so detrimental to a practice. It goes beyond inappropriate comments or actions; it's about an abuse of power that can erode trust and create a hostile work environment. The...2023-08-2910 minMedical Money Matters with Jill ArenaEpisode 39: Appropriate Appreciation for Your Fabulous TeamSend us a textToday, we're diving into a subject close to my heart: showing appropriate appreciation for your incredible staff members. They're the backbone of your practice, so how can you make them feel valued and recognized? We’ll explore why they need appreciation, how best to show it, and some brilliant solutions that are both free and cost money. Our patients come to us when they’re not at their best. They hurt, they’re sick, they’re scared, and occasionally, they take it out on the team. This can make the medic...2023-08-2211 minMedical Money Matters with Jill ArenaEpisode 38: Delegating Like a BossSend us a textDelegation is more than just a buzzword. It's a vital skill that allows you to work at the top of your license, utilizing your full skill set, while entrusting certain tasks to the least cost, most competent person in your office. It's about efficiency, effectiveness, and empowerment. The modern medical practice is filled with complexity. As a physician, you went to medical school to heal and care for patients, not to drown in paperwork or administrative tasks. Delegating these responsibilities is not just a convenience—it's a necessity. Delegation enab...2023-08-1511 minMedical Money Matters with Jill ArenaEpisode 37: What’s All This Hype About Strategic Planning?Send us a textAs the old saw goes, “If you don’t know where you’re headed, any road will do.” In thinking about Strategic Planning, there are entire books written on the subject. In the spirit of giving you the condensed version, my favorite statement about strategic planning is that it really boils down to answering three questions: 1. Who are we? 2. Who do we want to be? 3. How will we get there? There are many consultants out there who do strategic planning for a living, and there are many ways to m...2023-08-0814 min
Intelligent Conversations"Under the Piano" feat. Craig AddyListen to Craig Addy share with us his passion for music. Craig is a pianist, composer, and artist. Craig has been improvising music since he has been a child. Today he aims to help others experience what they are feeling through his music. Tune in now to learn more about Craig Addy!
Hosted By: Josh Baker
Guest(s): Craig Addy
You can find Craig on all social platforms at https://direct.me/craigaddy
Learn more about Under the Piano and Craig on...2023-08-0237 minMedical Money Matters with Jill ArenaEpisode 36: Physician Compacts - Intentionality in Your CultureSend us a textWe've talked in previous episodes about physician contracts, and have compared and contrasted them with physician compacts. At its core, a Physician Compact is a mutual agreement between physicians and their organizations. These are not legal documents, like a contract, but living, breathing agreements that serve as the foundation for mutual expectations and accountability. But they are not just about creating rules and guidelines; they are tools for intentionally developing a culture within your practice. Now, you may wonder: Why should you consider implementing a Physician Compact? The answer lies in t...2023-08-0109 minMedical Money Matters with Jill ArenaEpisode 35: Surviving and Thriving Through Physician Compensation System ChangesSend us a textPhysician compensation changes are:a) A sticky wicketb) The thing administrators lose their jobs overc) More emotionally charged than any other practice topicd) Best when planned and communicated welle) All of the aboveE! Join us for this episode where I talk with national healthcare consultant and physician compensation expert, Steve Franey. He breaks down the hows and the whys and the whats of physician compensation and how best to change a physician compensation system when the time has come. ...2023-07-2551 minMedical Money Matters with Jill ArenaEpisode 34: What is Appropriate Oversight by Owners?Send us a textAs an owner in your business, how much time and energy should you spend overseeing the operations? What constitutes too much oversight? What’s too little? We see altogether too many groups who have too little oversight, which means too many of the owners of the practice are not really paying attention to the business itself. The unfortunate outcome of that in many cases is embezzlement. Or, sometimes it is limited to a loss of control over important business functions, or a loss of data if someone in a key role lea...2023-07-1810 minMedical Money Matters with Jill ArenaEpisode 33: Governance vs. Management – Utilizing a Decision MatrixSend us a textSince we don’t give physicians any business training as part of your education, we see many groups that have governance, leadership and management totally conflated. We see groups of physician owners who spend far too little time in oversight, and some who spend far too much time in the day-to-day operations. The trick is to get it just right where leading the group is concerned. Governance concerns itself with how the entity is run, how it makes decisions, and who is empowered to make decisions at what level. It’s...2023-07-1111 minMedical Money Matters with Jill ArenaEpisode 32: When Your Team Performs Well, and When They Don’t – The Art of Coaching, Counseling, Disciplining, and TerminationSend us a textIn several of our past episodes, we’ve been talking about when an employee is no longer effective for your group. In most cases, most of our team IS effective, and they generally fall on a continuum in terms of what they need from management and leadership: Coaching Counseling Disciplining and finally, if all else fails, Termination In working with team members, most will be at the coaching end of the spectrum, and that’s where most people stay for most of the time. They may need occasional coaching or reminders about how...2023-07-0411 minMedical Money Matters with Jill ArenaEpisode 31: Severance - Creating a Clean DepartureSend us a textIn a recent episode, we talked about when a leader is no longer effective for your group. As we said, it’s important to engineer a clean departure for them, and a severance package can go a long way to doing that. If your executive leader needs to be transitioned out, and it’s not voluntary on their part, a Severance Agreement can help to create a smooth landing for them. It allows you to honor their years of service, assuming most leaders have added a great deal to the group at so...2023-06-2710 minMedical Money Matters with Jill ArenaEpisode 30: Managing Business Risk with Malpractice, Cyber and EPLI Coverage - Insurance 101Send us a textManaging business risk is becoming a larger issue for medical practices every day. Risk of lawsuits and penalties or fines for being out of compliance is high, and with our society becoming more and more litigious, it is paramount to manage that risk.Good communication, good systems and good workflows can mitigate quite a bit of risk, and it's important to round out your strategy with a good complement of insurance products. While there are many on the market today, our expert, Shawn Chummar helps to walk us through some of...2023-06-2038 minMedical Money Matters with Jill ArenaEpisode 29: Exiting an Ineffective LeaderSend us a textWe’ve been talking about the powerful leadership dyad – what if yours isn’t working? What if your executive leader is ineffective? Or worse yet, berating staff or being inappropriate with patients and creating risk for the practice? We’ve been called into many practices over the years where a leadership transition is taking place, or it is painfully obvious that one is needed, but no one knows where to begin. This is fairly common. In many cases, the group has a leader who started off just fine, and over a course o...2023-06-1310 minMedical Money Matters with Jill ArenaEpisode 28: Physician Contracts - Codifying How We Work TogetherSend us a textTerminating a physician’s employment is not anything anyone wants to do, but if it becomes necessary to part ways, some well-constructed Employment Contracts and Partnership Agreements can make this as smooth as possible. If they are not well constructed, you are leaving yourself open for all kinds of unnecessary expense and complication. In short, admitting someone to your business’ partnership is a bit like getting married. You want to be sure you’ve spent enough time together to know that you are philosophically aligned and that you get along. You may not...2023-06-0611 minMedical Money Matters with Jill ArenaEpisode 27: The Bad Partner – Why Intentional Culture is so ImportantSend us a textManaging poor physician behavior…I can almost hear you shudder. We see many groups tolerating inappropriate, risky and even outright illegal behavior from physicians, especially those who are partners in their groups. It’s almost as if they can act with impunity, as no one sees it as their responsibility to coach, counsel or discipline a physician. And groups will rarely terminate a physician, even those with the most egregious behaviors. This sets up a great deal of stress and discomfort, especially if the physician in question is a partne...2023-05-3011 min
VOICE POWERCRAIG ADDY - Under the Piano's HEALING POWER of MUSICSend us a textWelcome to VOICE POWER Season 3 Episode 12. My very special & musically talented guest is a Pianist, Composer, improviser with a Bachelor of Music degree, & Associate of the Royal Conservatory of Toronto Piano performance. Craig Addy’s purpose as a creator and performer is to provide nurturing, healing, and beautiful musical experiences. Craig listens to participants’ stories, experiences and issues and re-creates what is shared with creative spontaneous piano compositions capturing and expanding the emotional essence of what is shared. Sometimes words alone cannot access what needs to be expressed. Music, in Craig’s hands, i...2023-05-2634 minMedical Money Matters with Jill ArenaEpisode 26: Adding New Clinicians to Your Practice - Recruiting or Dating?Send us a textWhen making a decision about when to add a new clinician to a growing practice, it’s easy to default to making this on an emotional basis. You may think, “I’m crazy busy, and can’t possibly keep up this pace – we need to hire a new doctor!” Or, you’re hearing from your colleagues, “OMG, I can’t keep up – too many new patients – we need to add someone right away!” or you hear from one of your patients, “Wow, it took me 3 months to get this appointment!” All of these things are important...2023-05-2312 minMedical Money Matters with Jill ArenaEpisode 25: You and Your Executive Counterpart: The Powerful Leadership DyadSend us a textYou’ve done it! You’ve made the investment in an executive leader for your practice (or maybe you’ve had one for years) and now you’re ready to take that working relationship to the next level. What should it look like? First of all, and most importantly, it must sit on a foundation of mutual trust and respect. This is a “you know it when you see it” situation, so ask yourself, “Do I trust and respect my executive leader?” If you pause, or your answer is “no” or if your working partner...2023-05-1610 minMedical Money Matters with Jill ArenaEpisode 24: Investing in Executive Leadership for Your PracticeSend us a textI see far too many practices who underinvest in executive leadership. I can speculate on the various reasons for this, not the least of which are cost and ceding control, which feels uncomfortable. I frequently speak with physicians who don’t know what is reasonable to expect from their executive leadership. In short, the person or the team who has been hired to run your practice should be your trusted partner and should be looking out for all aspects of the business part of your practice. He or she should be ab...2023-05-0910 minMedical Money Matters with Jill ArenaEpisode 23: Your Greatest Resource - The Human OneSend us a textIn our last episode, we got to visit with Joe Mull, author, speaker and trainer about all things “employee retention.” I enjoyed the conversation, and the fact is, when you think about your practice as a business – and I hope you are by now! – the people are the most expensive, and most important part. You simply can’t deliver really great patient care without your team.And, sometimes having people in the equation just makes things really complicated! Any time we’re wrangling with a particularly gnarly staffing issue, I’ve been known to...2023-05-0212 minMedical Money Matters with Jill ArenaEpisode 22: Ignite Commitment - Improving Employee Retention to Keep Costs DownSend us a textWhat is the secret to building great teams and retaining energized and committed employees in today's workplace? If you have any staffing "woes" at all, you'll want to catch this episode. I interview Joe Mull, author of three books, including the forthcoming "Employalty," speaker, trainer, founder of the Boss Better Academy and expert on today's employment trends.Joe has spent more than 20 years in healthcare, and he and I reflect on current employment trends, living wages, and how to Boss Better. You don't want to miss this one! Joe's new book...2023-04-2544 minMedical Money Matters with Jill ArenaEpisode 21: When Patients Don't Pay - To Collections or Not to CollectionsSend us a textWhen a patient has an outstanding balance that they owe you, it’s important to make a distinction: there are some patients who are not able to pay – I recommend that you be compassionate, creative, and generous with those folks. Almost all of them want to pay in some way. Then there are the other type, those patients who are choosing not to pay. Those folks should be held responsible, and may need to be reminded that they owe you for the service you provided. First off, using a collection agency is en...2023-04-1811 min