Shows
Customer Support Leaders286: Measure What Matters When Humans And AI Share The Queue; with Craig StossSend us a textAI has crossed a threshold in customer support: it no longer just routes and records—it actually does the work. We sat down with Craig Stoss, solutions lead at Codif, to unpack what changes when agents and co-pilots resolve real cases, trigger refunds, detect spam, and personalize replies across channels. The core shift is mindset: once software handles tasks, you need to manage it like a teammate—measure output, audit quality, plan capacity, and set honest expectations about what AI should own versus when a human steps in.We map the stre...
2026-01-2134 min
Wyrd WessexOrchard Spirits & The Nine Herbs: A Saxon Toast Apples and FolkloreIn this episode, Craig dives deep into the roots of the apple, from the ancient Nine Herbs Charm to the chaotic kidnapping of Idun by the giant Thjazi. We explore why the Saxon cry of Wassail echoed through history long before the Victorians got their hands on it, and why you should never, ever cross a Robin.The Show Notes: Roots, Rituals, and RevelryThe Origins of Wassail: Forget what you think you know about caroling. We trace the etymology from the Anglo-Saxon waes hael (be well) to the heroic halls of Beowulf...
2026-01-0609 min
True North Success PodcastRedesigning Classrooms, Transforming Learning with Craig WardFor almost two decades, Craig Ward has helped design over 250 new schools across Canada, creating learning environments that move, change, and adapt to every learner. He joins us to discuss why traditional “factory-style” classrooms fail many students — and how small, thoughtful changes can make a huge difference.
Craig opens up about his own struggles as a student and how those experiences shaped his passion for inclusive, flexible classroom design. He explains why movement matters, how different subjects call for different workspaces, and why students should have the option to sit, stand, collaborate, or work alone.
We als...
2025-12-1615 min
IDFitnessEp. 18 Faith, Counseling, and Healthy Relationships with Pat WardIn this episode of the ID Fitness Podcast, we sit down with counselor and former pastor Pat Ward to talk about the heart of counseling, healthy marriages, and how faith shapes our mental health. Pat shares why therapy is less about what happens in the counseling room and more about what you carry into daily life, how to handle conflict without constant fighting, and practical tools for navigating anxiety, depression, OCD, and shame.We also dive into what biblical counseling really is (and isn’t), how to balance truth and grace in tough situations, and why seeking he...
2025-09-201h 32
Listen-Think-LiveBonus Episode: The Meaning of RevivalFollowing on from our conversation about "The Quiet Revival", Craig, Simon, Julie and Roy discuss what they think revival means and what it looks like.
2025-09-1536 min
Fence Guy FridayFencing Stories You've Never Heard – Shane Ward | FENCE GUY PODCAST🔥 This week on Fence Guy Friday, our guest is Shane Ward! 🔥 With decades of experience in the fence industry, Shane brings valuable insight into no-dig methods, and building fences that last. His journey is filled with lessons learned from the fence line that every contractor and homeowner can benefit from. 📅 We're going live Friday at 8PM Eastern – don't miss it! 🎙️ Hosted by: Craig Eubanks 🔔 Subscribe to never miss a new episode of Fence Guy Friday! 👍 Like the video and drop a comment with your biggest takeaway. #FenceGuyFriday #ShaneWard #FencePodcast #FenceLife #NoDigFence #AgFencing #FenceIndustry 🎙️ New to streaming or looking to level up? Check out StreamY...
2025-08-2556 min
TaPod - We Talk Talent Acquisition.Episode 486 - AI in Recruitment - Hype or Here to Stay? With Steve WardThis week on Tapod we sit down with Steve Ward – Global Employer Brand and Recruitment Marketing Expert and Head of Strategic Insights at Blackbridge Communications. Steve and Lauren had a conversation at Recfest UK about the future of AI in Recruitment and right here is where we pick it up. At times the conversation gets a little heated—well, maybe not heated, but let’s just say that the three of us aren’t completely aligned on thinking. We cover usage, development, ethics, and government regulation—hell, we cover everything. AI is here to stay, and it will make our lives...
2025-08-2453 min
Listen-Think-LiveBonus Episode: Churches Discerning TogetherIn this episode Simon, Roy, Julie and Craig are in conversation with the Revd Dr Keith G Jones about the History of Discernment in English Baptist Churches and the insight it give us today,Keith is President of the Baptist Historical Society, was Deputy General Secretary of the Baptist Union of Great Britain (1990-98), and Rector of the International Baptist Theological Seminary (1998-2013).
2025-08-1531 min
Listen-Think-LiveEpisode 6: Collective Musings on...DiscernmentAs we take a break from blogging, Craig, Simon, Julie, and Roy discuss the practicalities of discernment.
2025-08-0137 min
Violet's Shadow: A MURDER MYSTERY18. SUSPECT: The Detective (Interview with Eoin Ward)*SPOILERS* Don't listen till you've finished Ep 9. Here's my interview with Eoin Ward, who plays The Detective. Here's Eoin's Backstage and Instagram. I'm currently writing a NEW MYSTERY FOR SEASON 2! If you're looking for more fiction to binge in the meantime, check out my other series, Confessions of a New Grad (which is a prequel to this one!). You can also follow me on Instagram @greta_media.Music in the clip is "The Diary" by CJ-O. Rights for this and the sound effects obtained via soundstripe. Hosted on Acast. See acast.com/privacy for...
2025-05-271h 18
VVK Podcast With Craig FahlePR Firms Unite: Inside VVK's Strategic AcquisitionSend us a textHosts: Jamie Kaye Walters, VVK CMO & Craig Fahle, Media Relations DirectorGuests: Peter Van Dyke, VVK CEO & Ned Ward, SVP National PR What happens when a growing three-year-old Detroit PR agency acquires the PR division of a 40-year-old New Jersey firm? This VVK podcast episode uncovers the strategy behind VVK's acquisition of Stern Strategy Group's PR division and examines why executive visibility is essential for brands that want to stand out.CEO Peter Van Dyke discusses how client demands for national visibility drove V...
2025-04-1326 min
Music Matters with Darrell Craig HarrisSUN Records artist ZZ Ward joins us to talk about her new album "Liberation" her new single "Love Alive" and about her current US tour!One of the most profound lessons ZZ Ward learned from growingup listening to the blues greats was to be authentic to your story. When the LA-based singer-songwriter and multi-instrumentalist began to write new music, she found herself in the midst of one of the biggest life changes a person will ever experience: motherhood. Learn more about this amazing artist at https://www.ZZWard.com
Social media: www.Instagram.com/ZZWard
About Music Matters with Darrell Craig Harris
Music Matters Podcast is hosted by globally published music journalist, Pro musician, and Getty Images photographer D...
2025-03-3113 min
The Craig Carton ShowLeBron and Luka lose 3rd straight, Cam Ward's pro day, Shedeur to the Giants?(00:00) Expect LeBron and Luka to get it right?(10:45:00) Is Cam Ward a can’t miss QB?(00:23:17) Would Giants and Shedeur be a good fit?(00:35:31) Time for Knicks to hit Panic Button?(00:42:32) Reaction to Lakers 3rd straight loss?(00:52:07) Is Davante an upgrade over Cooper Kupp?(01:01:04) Who gets the final West play-in spot: Suns or Mavs?(01:13:26) Is Cam Ward locked in as #1 pick? Learn more about your ad choices. Visit megaphone.fm/adchoices
2025-03-251h 39
Listen-Think-LiveEpisode 1: Introducing the CollectiveRoy, Dave, Craig, Simon, and Julie, introduce themselves and the values of the Northumbrian Collective.
2025-02-0922 min
Peak Profits - The Art Of Passive Investing Through Real EstateCraig McGrouther: Raising Millions and Building Wealth at Lone Star CapitalIn this episode of the Peak Profits podcast, Bryan Morris and Chris Ward interview Craig McGrouther, Director of Business Development at Lone Star Capital. Craig shares his journey from selling single-family homes to focusing on multifamily investing, discussing the importance of building investor relationships and the systems in place for capital raising. He delves into tax abatement strategies that enhance property value and provides insights into the multifamily market's future, emphasizing the significance of location, cash flow, and operator track record in investment decisions. Craig also offers advice for new investors and shares his bullish outlook for the multifamily...
2025-01-2953 min
CGW PodcastsCoffee with CGW - Get to know Craig TurveyJoin us for a coffee chat with family law special counsel Craig Turvey and private client partner Scott Hay-Bartlem as we delve into Craig's background, explore his life outside work, and discuss what gets him excited about his work in this candid conversation.
2024-11-1913 min
Dare to be Different with Craig WhiteS1E05: Stevie Ward - The Gift of Radical AcceptanceCraig interviews Stevie Ward, former professional rugby league player and youngest captain of Leeds Rhinos. Stevie shares his transformative journey from the heights of a successful rugby career to the challenges of early retirement due to a brain injury. He opens up about the struggles of coping with physical and mental health issues, finding new purpose through his men's health organisation, Mantality, and the ongoing process of self-discovery and healing. Join us as Stevie discusses the importance of vulnerability, acceptance, and authenticity in navigating life's toughest transitions.Show notesIntroductionCraig...
2024-07-111h 16
Now Then Talks#20: Establishing Yourself | Director, Leonn WardLeonn Ward is an Irish female director and photographer. Vibrancy, intimacy, and honesty are at the heart of Leonn’s storytelling. Taking pride in presenting human stories in their purest form through strong visuals, Leonn’s work evokes a deep sense of authenticity.In this conversation, we discuss her path into the industry, establishing herself as a director, and her process of making short films. This episode is sponsored by Smoke and Mirrors. Hope you enjoy.
2024-07-091h 04
Appetite for ConstructionCraig Childress: Proud Father, Husband, PlumberSend us a textWhen the 12-year-old daughter of Craig Childress said how proud of him she was of all of his hard work, especially for winning both the plumbing and HVAC championships of the ServiceTitan Elite Trades Championship Series, it made it all worth it for Craig. We talk to him about the entire Elite Trades process.This episode is brought to you by Bradford White — trusted by pros for high-quality, innovative products. Their new AeroTherm Series G2 hybrid electric heat pump water heater is their most efficient yet, boasting a best-in-class 4.20 UEF on the...
2024-04-0226 min
Pro Mindset® PodcastFrom Psych Ward to Shark Tank” featuring Entrepreneur and CEO of Flipstik Akeem ShannonListen to Akeem Shannon’s galvanizing story on Pro Mindset® Podcast. Akeem received a full-ride scholarship to Howard University, but after a semester of partying, he lost his scholarship. Instead of folding over, Akeem started working in sales, and after years of hard work, he became the CEO of Flipstik. Flipstik has had a lasting impact on people’s lives, which he never expected. It is so popular Snoop Dogg backed it and landed Akeem a six-figure deal on Shark Tank from Lori Greiner.Host and Veteran NFL Agent Craig Domann and Akeem emphasize the importance of perso...
2024-02-141h 01
Truckin’ On w/ Ward Richmond#052 Craig Powell - Playing Hard, Taking Risks and Betting on Your Authentic SelfTrucker: Craig Powell
Day Job: CEO of Autura
Home Base: Boston, MA
Favorite Destination: Dubrovnik, Croatia or Morocco
Favorite Restaurant: La Grotta - Atlanta
Book Rec: "The Bridge To Terabithia" -Katherine Paterson "Good to Great" -Jim Collins
Current Jam: Bruce Hornsby iTunes - Spotify
Charity: Beat The Streets
Quote: “It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who...
2023-11-221h 40
The CLS Experience with Craig SiegelHeaven Gained An Angel With Jessie Lee WardOn today’s episode of The CLS Experience we have a very special and emotional treat. This was my last conversation with my friend Jessie Lee Ward who just recently passed and transitioned. Jessie was a super entrepreneur, leader and authentic powerhouse who was just getting warmed up in life when she unexpectedly was diagnosed with stage 4 cancer. She fought to the very end. Although we didn’t know each other personally until recently, we immediately hit it off and got close quick. She was a beautiful bright light and a great friend. This last conversation was when she hopp...
2023-10-2037 min
Chiro London PodcastHRV Heart Rate Variability & Whoop with Dr Conor WardSend us a textListen in to episode 77 where myself, Craig Mclean and Doc Conor Ward ‘the health elevator’ discuss heart rate variability (HRV), what is it and why do we measure it? What effects does chiropractic have on HRV, your nervous system and your overall health. Lastly what is whoop / other wearable health tech devices that measure HRV, our overall strain/stress and recovery scores and how can they add to the body of scientific evidence to support how healthy lifestyle choices including a visit to the chiropractor can positively impact your over...
2023-10-0250 min
Now Then Talks#15: Come Prepared | Casting Director, Hannah Ashby WardIn this conversation we speak to casting director, Hannah Ashby Ward. We discuss working with actors, industry ignorance and how to prepare for auditions.Hannah is a London based Casting Director who runs LANE Casting in the UK, and is a partner in the International Company. Committed to authentic storytelling, diversity and representation, each project is sensitively approached by Hannah to ensure inclusive casting, subverting expectations and ensuring talent feel comfortable and respected during the casting process.Her work ranges from long form narrative and TV series to short films, commercials, music videos, stills and...
2023-09-2746 min
Backstory & BeyondLauren Bailey & Craig DeMarco: Unique Restaurants that Make People Feel GoodThis week, Ward heads to Phoenix to chat with Lauren Bailey and Craig DeMarco, founders of Upward Projects, a restaurant group united around one simple mission — to make people feel good. They'll discuss how honest feedback can revolutionize a business and why unique is worth the extra effort. Plus, a surprise guest appearance from one of Ward's nearest and dearest — all that and more on this episode of Backstory and Beyond.Learn more about Upward Projects on Instagram or the website.Keep up with the latest from Postino WineCafé.Learn more about Jacqueline and N...
2023-08-3032 minThe CLS Experience with Craig SiegelBoss Moves and Trailblazing Your Own Path With Jessie Lee WardOn today’s episode of The CLS Experience we have a very special treat. She’s the number one network marketer on the planet, multiple 7-figure annual earner, super entrepreneur, investor, multifaceted business owner, business coach, and podcaster, just to name a few. In less than 4 years, she has built her current network marketing team to over 1.6 million customers and 21,000 promoters worldwide in 41 different countries, no big deal. She’s the top-rated entrepreneur podcast host of The People's Mentor, currently has 10 million downloads and counting and her beautiful and raw content across all social platforms will penetrate your soul. Her abi...
2023-08-221h 08
Naked ConversationsAtheist in the Psych WardCraig reads his essay about his most recent cycle of depression and his first and only inpatient experience in a psych ward.
2023-06-0838 min
The Nutrition CouchLearnings From the Demise of Jenny Craig. Eating Carbs to Burn Fat. Leanne's Quick Crispy Pizza Recipe.From Susie and Leanne on The Nutrition Couch this episode: We look at the demise of Jenny Craig and how it reflects modern health, wellness and lifestyle attitudes. Our case study is about how carbs are necessary to burn fat, and how to find that sweet spot for carbohydrate intake. Our recipe of the week is Leanne's quick, crispy and healthy pizza recipe that the family will love. So sit back, relax and enjoy this week’s episode! Tune in on Sunday for our next episode. Don't Miss an Episode Don’t forge...
2023-05-0921 min
Unfazed Under Fire PodcastIgniting the full power of humanity at work with guest Dr. Rosie WardIn the pre-pandemic world, many referred to our times as VUCA, which means volatile, uncertain, chaotic, and ambiguous. The past three years have made things even more turbulent. Before the pandemic, people were warned about the harmful effects of toxic work environments on our humanity and soul. Dr. Rosie Ward is a pioneer in this field and joins me on the podcast to discuss the importance of rehumanizing the workplace. We will explore ways to ignite more extraordinary passion, resilience, innovation, productivity, and organizational performance. Additionally, we will discuss how organizations can promote safety and empowerment in an increasingly...
2023-05-0158 min
Double Barrel GamingHalo & The Master Chief Deserve Better, Should Infinity Ward Or ID Software Take Over The Franchise?TIME STAMP INFO:
01:00 Intros
06:00 Redemption For Eidos Montreal & Crystal Dynamics as the solely developed PS5 Exclusive Forespoken is being reviewed VERY poorly. There IS something to be said about a game NOT being issued to the gaming media for review before release.
40:00 IS the Gears of War Collection, developed in UE5 a myth or reality? Well, according to a screen capture twitted by Nick "Shpeshal Nick" Baker of the Xbox Era Podcast, it is!! Do the Xbox fans want a "Master Chief Collection" for Marcus Fenix? YES, yes we do!
1:01:00 Halo & T...
2023-01-231h 37
Founders For GoodFreddy Ward, Wild: on a mission to remove single use plastic from the bathroomFreddie Ward is the Co-Founder and CEO of Wild. After being one of the first hires at Hello Fresh and seeing the company scale to over £100 million in revenue, Freddy had caught the startup itch. Towards the end of his time there Freddie was starting to see the strong demand from consumers for more environmentally friendly products. Combining that with the lack of innovation in the personal hygiene/care space Freddy saw an opportunity to create a more sustainable, plastic-free, consumer product. Wild are on a mission to remove single use plastic from the bathroom an...
2022-11-1550 min
Creative CharactersCraig Ward: From metal type to the digital unknown.From big brands to lego bricks, Craig Ward has left his mark all over the world of typography. This week, host Charles Nix sits down with Craig to talk about his career, his myriad side projects and quirky pastimes, and how technology could revolutionize the way we use type and ensure the rights of ownership for designers.
2022-10-271h 03
Appetite for ConstructionGod, Family, Country & The American Plumber Stories with Craig Morgan and Spencer BrownSend us a textThis week the boys talk with country superstar Craig Morgan and American Plumber Stories mastermind Spencer Brown about the upcoming season 3, which features Inspirational contractors and their stories. We also talk about the impetus for the series, and we go a little in-depth with Craig Morgan. You don't want to miss this!#craigmorgan #countrymusic #grandoleopry #plumbing #americanplumberstories #godfamilycountry #hvac #pfisterfaucets #tradetalk #supportthetrades #mechanicalhub #plumbingperspectiveSubscribe to the Appetite for Construction podcast at any of your favorite streaming channels and don't forget about the other ways to interact with...
2022-09-2740 minCustomer Support LeadersFrom The Archives: 26: Metrics with Craig StossSend us a textFrom The Archives: Week 6 Topic: MetricsCraig Stoss talks about stories, and the Source of All Truth.
2022-09-2306 min
Double Barrel GamingInfinity Ward & Ex Bioware Devs Working On New FPS/Space RPG, Should Call Of Duty Xbox Exclusive?TIME STAMP INFO:
01:00 Intros
08:00 NEW IP's in development from Infinity Ward (Working With Ex Bioware Devs) & Treyarch, this is HUGE. When the ABK deal is done, Xbox will have Top Tier, AAA New IP's for Xbox Game Pass!
34:00 Jim Ryan Calls Out Phil Spencer & Says that Call Of Duty ON PlayStation through 2027 isn't ENOUGH.......WTF??
1:40:00 PS5 CONFIRMED to be "Cheaper To Make" but STILL $50 more expensive? Why? Corporate Greed, THAT'S WHY!!
2:05:00 Panel Outros and Special Message to the community!
2022-09-092h 04
The Old Dog Pack ShowR.I.P. Fred WardWelcome to The Old Dog Pack Show. The premier podcast geared toward the mind, body, soul, and money of the middle-aged man. In episode 43, on another very special Old Dog Pack Show, the boys are joined once more by Cory "The Governor" Dakin. Our heroes discuss what they might do if they could go back and relive one year of their lives. Craig carries on about his recent fascination with Ann and Nancy Wilson and Heart, which pretty much puts Brian to sleep. Somehow that subject turns to how awkward it is when a teenage boy's mom s...
2022-05-2329 min
Dad Up PodcastEp. 135 - Building A Franchise & Fatherhood | Craig Stokes and Bryan WardCraig Stokes is currently the Owner/Operator of a Chick-fil-A franchisee in Los Angeles, CA where he leads his multi-million dollar franchise with his team of 80+ team members alongside his wife, Dree.
Prior to opening his restaurant in January 2020, Craig Stokes was the creator and host of two web series – Style Minute (70+ episodes and 2M+ views), Craig Stokes Presents: The Show (interviews with celebs and other influential people) and London in America (a kid-friendly show hosted by his daughter, London).
He recently produced and starred in the independent film, Whirlpool, and has been seen in national TV commercials, hosting red carpet...
2022-05-2237 minCustomer Support Leaders239: Fireside with Craig StossSend us a textSpecials: Fireside 39Craig and I share similarly long tenures in Support - and may even have encountered each other in the wild at one point in the early 2000s! Today, we talk about the evolution of support channels.
2022-03-0421 minCustomer Support Leaders233: Fireside with Craig StossSend us a textSpecials: Fireside 33I hooked Craig back, as we kick off 2022 (!), to talk about what is probably top of mind for a lot of us: goals and OKRs.
2022-01-2122 minCustomer Support Leaders228: Fireside with Craig StossSend us a textSpecials: Fireside 28Craig joins me to talk about one of my passions - data! In this case, what’s useful for your Support team to know, right where they are: talking to customers?
2021-12-1724 min
The Reel View with Blaine WardEpisode 25: The Craig/Bond Retrospective (feat. Brent)In this episode Blaine and returning guest Brent work their way through all 5 of Daniel Craig's James Bond movies and the ups and downs of his run. They talk Bond songs, Bond villains, and where the future of 007 could go...
Timecodes:
9:25 Casino Royale
26:25 Quantum of Solace
36:59 Skyfall
57:06 Spectre
1:09:37 No Time To Die (SPOILER FREE)
1:16:31 No Time To Die (SPOILERS)
1:34:36 Top Bond Movies
1:37:30 Pitching the next Bond
2021-10-151h 47
Promiscuous Bounce SessionsPromiscuous Bounce Sessions 027 Darren Cowan, Dave Glover & Danny WardPromiscuous Bounce Sessions 027 Darren Cowan, Dave Glover & Danny Ward by Craig Mclelland
2021-09-132h 06Customer Support Leaders223: “In Support, I Believe…” with Craig StossSend us a textWeek 85 Topic: “In Support, I Believe…”Craig Stoss shares his foremost Support Belief: The Customer Experience is the most import consideration
2021-08-2803 min
The Small Business School057: Win The Hour Win The Day with Kris WardMy guest today is Kris Ward is the leading authority in building your business by building your team. Kris is the founder of the Win The Hour, Win the Day philosophy. She helps entrepreneurs create their W.I.N Team (what is next) team using her signature Super Tool Kits so you can get your Idea to execution and make your ambitions come alive! She shared about the foundation, challenges, and philosophy behind your book Win the Hour Win the Day. We have also talked about the time is right to start building a team, the most common mistakes...
2021-08-0330 min
Milt Talk Legacy Builders PodcastMilt Talk Legacy Builders With Craig Ward Jr C/O 2007This week's episode of Milt Talk Legacy Builders is the season two finale. Join host Zahraa Mouzon as she talks with the owner of Ward of Health Restaurant, Craig Ward Jr. Craig is a passionate advocate for good health. He is a young father with indescribable love for his family’s health and well-being; that realization has led him on a path of great ambition in pursuit of happiness. He believes that we need to be aware of the behaviors and habits we pass down to the next generation. He has acquired over a decade of ex...
2021-07-121h 04Customer Support Leaders215: Knowledge Management with Craig StossSend us a textWeek 78 Topic: Knowledge ManagementCraig Stoss and I muse about the validity of some of the metrics often applied to Knowledge Centred Support, and talk about the types of knowledge that apply in different situations. He resurfaces one of my favourite analogies for the difference between a KB and docs, too.
2021-07-0924 min
In the 'House Seats'Ep 51: Joanne Ward, musical theatre leading lady and principal of the Royal Academy of DanceSend us a textJoanne's background in professional & performance ballet, musical theatre and television provides her with unique expertise and credentials in the performing arts.Born in Paignton, Devon where she attended the Pamela De Waal School of Dancing. From an early age she was performing professionally in pantomimes alongside the Carry On team and Freddie Davis. She trained at the Arts Educational School in London, going on to perform principal roles with the Dublin City Ballet Company in Ireland, namely Pas De Quatre, Les Slyphides and The Nutcracker, working with Lou Conte, Paula Hinton...
2021-05-0246 minCustomer Support Leaders194: The Perfect Support Email with Craig StossSend us a textWeek 66 Topic: The Perfect Support EmailCraig and I wonder whether the perfect email exists, or whether we are just at the whim of the mood of the recipient. How close to ‘perfect’ can we get without knowing the customer context?
2021-04-1520 minCustomer Support Leaders189: Support in the Business with Craig StossSend us a textWeek 65 Topic: Support in the BusinessCraig returns to reinforce the idea that "Customer Experience is a mindset, not a department". We talk about how Support relates to all parts of the business with that in mind.
2021-04-0814 min
The Construction Youth Network15 - A discussion with Tony WardA discussion with Tony Ward.
Tony is the founder and managing director of Award Consulting Ltd, a traditional Quantity Surveying, Cost Management and Dispute Resolution firm as well as undertaking a training/mentoring and coaching scheme to help individuals and organisations become chartered via the RICS/CIOB pathways.
We discuss how and why Tony became involved in training and coaching as well as common mistakes young professionals make when trying to obtain charter ship status. Tony also speaks about his experiences networking and undertaking how he tailors his service to suit individual needs.
2021-04-0743 minCustomer Support Leaders182: Startup Support with Craig StossSend us a textCraig believes one of the challenges with support in a startup environment is that it often begins with people who have never done support before. Here we discuss stepping into that environment as the first support leader.
2021-03-3014 minCustomer Support Leaders178: You’re the Host with Craig StossSend us a textSpecials: You’re the Host! #4Craig questions me on collaboration with other teams! We cover everything from Product to BPO, and everything in between. I also tell an overly long story from overly long ago.
2021-03-1223 minChiro London PodcastNeed help setting life goals? Coach Conor Ward and I discuss goal setting, the concept of a legacy goal/plan, as well as some chiropractic story telling...Send us a textConor Ward, is known as 'the health elevator' and we jump on for a ride to the top floor, while discussing goal setting, what is a legacy goal, what did we learn from the Chiro London coaching program delivered in Jan 2021 to 15 of our chiropractors. General comments about why we as humans need coaching, why patients need health education. Great to hear how well his Lions of Chiropractic program is going and finally some words of hope and wisdom for 2021. Instagram @chirolondonpod
2021-02-1152 minCustomer Support Leaders173: Fireside with Craig StossSend us a textCraig Stoss joins me again to talk about providing support through social media channels, and some of our common frustrations as customers who also happen to be support leaders..
2021-02-0522 min
It's a Hard Knicks LifeCharlie Ward Interview / Leon Dyin’ for Toppin / Final Draft PredictionsOn today’s show: Knicks great, Charlie Ward, joins Craig, Barry and Jay to talk everything from the 90’s Knicks, his first impressions of New York City, Oakley’s dance moves, behind the scenes with the 90s Knicks, his former Assistant Coach Thibodeau, the upcoming draft and much more!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
2020-11-1349 min
That Sports Guy’s PodcastThat Sports Guy's Podcast: Alize Ward, DB, Stephen F. AustinIn this episode, we get to know Alize Ward. Together we discuss playing high school football for Deion Sanders, how he describes his style of play and where he would go on his dream vacation.
2020-11-0816 minCustomer Support Leaders127: Support’s Relationship to Product with Craig StossSend us a textWeek 41 Topic: Support’s Relationship to ProductCraig and I talk about how the SupportProduct loop can be a positively charged spiral.
2020-10-1309 min