Shows
The VITALIZE Podcast: Venture Capital | Startups | Angel InvestingAngel Investing: Insights from 70+ Investments with David Chang, Entrepreneur and Angel InvestorJustin Gordon (@justingordon212) talks with David Chang (@changds) in this episode. David is an entrepreneur and angel investor who has held operating roles at six startups and invested in 70+ companies. He was most recently the Chief Executive Officer of Gradifi, which was acquired by E*TRADE. Previously, he was Entrepreneur-in-Residence at Harvard Business School and Director of the Babson Summer Venture Program.As a leader in the entrepreneurship community, David holds several advisor/board memberships. He is on the board at MITX, an advisor at Harvard Ventures, Nanigans, CO Everywhere, OpenFrame, and Linkwell Health...
2021-12-0928 min
Design is EverywhereCrafting Museum Experiences through TechnologyHow are museums being shaped and designed with technology in mind?
In this week’s episode, Sam is joined by Brendan Ciecko, the founder and CEO of Cuseum, which helps museums, public attractions, and nonprofits engage their visitors and members using the power of digital. Brendan chats about the impact that museums have had in his life and the role that technology plays in the museum experience. Later on in the show, they are joined by Sara DeYoung, the Director of Visitor Experience and Engagement at Brooklyn Museum. Together they discuss the ASK Brooklyn Museum app, how the pan...
2021-07-2247 min
Boston Speaks Up058: Serial Entrepreneur & Angel Investor David ChangGuest David Chang is an entrepreneur and angel investor who has held product, marketing and operating roles at six startups and invested in 60 companies. He was most recently the CEO at student loan startup Gradifi, which was acquired by E*TRADE in December 2019. Previously, he was Entrepreneur-in-Residence at Harvard Business School and Director of the Babson Summer Venture Program.
Chang has a successful track record in hands-on roles at both direct-to-consumer and enterprise companies, six of which were acquired or IPO’d. He previously led the PayPal Boston office and co-founded the Start Tank innovation space and the Where Angel Fu...
2021-02-221h 19
SmartMoney Ventures PodcastSMV1: David Chang of Paypal, with 40+ Angel InvestmentsEpisode 1 features former PayPal Executive & Angel Investor David Chang on why it is critical to get the right investors in your company at the right time. He unpacks the art & science of fundraising and company building from both sides, as an entrepreneur with PayPal & TripAdvisor, and as an angel investor in over 60 startup companies. David is an entrepreneur and angel investor who has held operating roles at six startups and invested in 60 companies. He was most recently the Chief Executive Officer of Gradifi, which was acquired by E*TRADE. Previously, he was Entrepreneur-in-Residence at Harvard Busine...
2020-08-0539 min
Talking TechSee great art from app in living roomCuseum has a solution for art-starved fans who miss going to museums. See great art in their living rooms, via augmented reality and the new [AR] Museum app. Brendan Cieko from Cuseum tells Jefferson Graham all about it.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
2020-05-1504 min
Cuseum PodcastExploring the Future of Museums in the Era of CoronavirusAfter almost two months of coronavirus closures, many museums and cultural organizations are preparing to welcome visitors and members back. However, while organizations may be reopening, many are doing so in a graduated way and facing new challenges. In particular, many are realizing that tourism will be down for quite some time, which has the potential to profoundly affect admissions and membership revenue. At the same time, cultural organizations may have renewed appeal to local audiences as the world embraces a “stay local” or “staycation” mentality for the foreseeable future.Join Dan Sullivan (Head of Growth and Part...
2020-05-1356 min
Cuseum PodcastPreparing to Reopen: Experimenting with New Digital Revenue Streams On the Road to ReopeningSince the COVID-19 pandemic forced museums, zoos, and cultural attractions to close their doors, many have admirably turned their attention to new digital content projects, virtual public programs, and online events to help keep audiences engaged. Now, after two months of closures, many organizations are also beginning to monetize these digital initiatives through entrance fees, “pay what you wish” models, and other methods. Even as organizations open their doors (or plan to open their doors) to visitors once again, many are finding that the reduced capacity and restrictions on physical events and summer camps are placing greater importance on gene...
2020-05-1352 min
Cuseum PodcastMembership Mondays: Membership Marketing, Audience Shifts & Community Engagement after CoronavirusAfter almost two months of coronavirus closures, many museums and cultural organizations are preparing to welcome visitors and members back. However, while organizations may be reopening, many are doing so in a graduated way and facing new challenges. In particular, many are realizing that tourism will be down for quite some time, which has the potential to profoundly affect admissions and membership revenue. At the same time, cultural organizations may have renewed appeal to local audiences as the world embraces a “stay local” or “staycation” mentality for the foreseeable future.Join Dan Sullivan (Head of Growth and Part...
2020-05-1154 min
Cuseum PodcastMembership Mondays: Reimagining Revenue Streams & EventsDue to COVID-19, many museums and cultural organizations are facing significant disruptions to revenue with the absence of gate attendance and on-site purchases. From membership extensions, halted acquisition campaigns, cancelled events, to public funding cuts, many other traditional revenue streams have also been interrupted. Even as organizations prepare to reopen and welcome members back, traditional events and other common revenue sources may be diminished or even off the table entirely for quite some time.Despite the challenges, by rethinking the membership business model, initiating virtual events, and seeking out new revenue opportunities, membership departments and cultural...
2020-05-1154 min
Cuseum PodcastPreparing to Reopen: Strategy, Planning & Process on the Road to Reopening MuseumsFor nearly two months, museums across the country have been physically closed due to the coronavirus. In response, cultural professionals have developed and delivered exciting new content across a range of platforms to keep their audiences engaged during these unprecedented times. Now, as some states lift their stay-at-home orders and the world prepares to slowly reopen, museums are thinking about what reopening is going to look like.Join Brendan Ciecko (CEO and Founder @ Cuseum), Mark Sabb (Senior Director of Innovation, Marketing & Engagement @ Museum of the African Diaspora), Holly Shen (Deputy Director @ San Jose Museum of Art...
2020-05-0751 min
Cuseum PodcastMembership Mondays: Planning For Reopening After CoronavirusOver the past several months, museums have been occupied with adapting to widespread coronavirus closures. Membership professionals have worked hard to adjust their communication, messaging, and membership fulfillment strategies, while continuing to reinforce the value of membership while physical sites are closed. Now, approaching two months into closures, many cultural organizations are beginning to think about plans for reopening, and some have already begun. What strategies, workflows, and policies can help facilitate a safe and successful reopening?Join Dan Sullivan (Head of Growth and Partnerships @ Cuseum), Meghan McCauley (Director of Membership and Visitor Services @ Perez Art...
2020-05-0552 min
Cuseum PodcastHow to Manage a Remote Internship Program at Your MuseumMany museums across the country pride themselves on their robust internship programs. Internships are a chance for students to learn about the cultural industry, gain valuable skills, and, for students of Museum Studies, earn credit towards their degrees. Stimulating and dynamic internships are also essential to ensuring that the cultural sector is cultivating top talent and attracting young professionals who are prepared to make an impact.With the ongoing coronavirus closures, however, the state of many museum internship programs is uncertain. Many museums expect to be closed into the summer, potentially disrupting the ability to bring...
2020-04-3053 min
Cuseum PodcastSupporting Communities With Digital Programs During CoronavirusAs museums face ongoing challenges associated with the prolonged closures of their physical sites, communities are facing challenges of their own. Organizations are striving to produce vibrant, mission-driven content and programming, while also supporting the diverse needs of community members and constituents. How do you assess the needs of your community? How can your organization deliver content and resources that support the community? And how can museums imbue their mission into digital resources and programming?Join Brendan Ciecko (CEO and Founder @ Cuseum), Terri Freeman (President @ National Civil Rights Museum) & Mara Kurlandsky (Director of Digital Engagement @ National...
2020-04-3053 min
Cuseum PodcastMembership Mondays: Messaging, Communication and Events in Membership During CoronavirusThe coronavirus crisis continues to keep museums and cultural organizations closed to the public, and closures are predicted to continue for weeks to months more. As a result, many institutions are facing disruptions to their revenue streams and finding it hard to connect with their members, donors, and constituents without in-person interactions and events that allow members to gather.Join Dan Sullivan (Head of Growth and Partnerships @ Cuseum), Elizabeth Epley Sheets (Chief Advancement Officer @ Cheekwood Estate & Gardens) & Bradford Talley (Membership Manager @ Museum of Pop Culture) as they discuss the ways they’ve been honing their communication an...
2020-04-2751 min
Cuseum PodcastCollaborating On Virtual Educational Programs During CoronavirusAs museums and cultural organizations push forward in their efforts to adapt to coronavirus closures, many are striving to redesign programming and educational resources for digital platforms, stay community-oriented, and embrace digital transformation across all departments. At this moment, many museum leaders, educators, curators, and other professionals are working collaboratively with their colleagues in digital and social media to usher in a new digital era at their institutions, and many may be in search of guidance and best practices to help navigate these changes.Join Brendan Ciecko (CEO & Founder @ Cuseum), Marie Vickles (Director of Education @ Perez...
2020-04-2252 min
Cuseum PodcastMembership Mondays: Fulfillment, Renewals & Budgets in Membership During CoronavirusIt’s been over a month since many museums, zoos, and aquariums first closed down their physical sites due to coronavirus. This “new normal” has presented certain challenges, and many organizations are working to adapt their workflows to the current reality. In particular, many membership professionals are struggling with managing membership fulfillment, renewals, and reduced budgets from their home offices.Join Dan Sullivan (Head of Partnerships @ Cuseum), Alice Stryker (Director, Individual Giving @ Intrepid Sea, Air & Space Museum), & Kimberly Kirkhart (Director of Membership @ Santa Barbara Zoo) as they discuss how they are adapting workflows and reallocating resources to sta...
2020-04-2153 min
Cuseum PodcastThinking Outside the Box to Reach Audiences Inside Their HomesAs museums and cultural organizations continue to adapt to the challenges brought on by the coronavirus, many have revamped and expanded their digital presence and offerings. In the process, many have realized that traditional strategies, messaging, and social media channels aren’t enough, and have started to get more creative with how they reach audiences in their homes.Join Brendan Ciecko (CEO & Founder @ Cuseum), Sloan MacRae (Marketing Director @ Carnegie Museum of Natural History), & Caitlin Kearney (Digital Content & Engagement Manager @ The Field Museum) as they discuss what sorts of digital strategies, workflows, and channels are allowing them to...
2020-04-1649 min
Cuseum PodcastMembership Mondays: Expanding the Member Experience During CoronavirusAs museums continue to prolong their physical closures due to coronavirus, membership and development professionals are encountering new challenges. Now that in-person visits and special exhibition tickets can no longer serve as a primary benefit to members, how do membership professionals expand, augment and/or transform the member experience?Join Dan Sullivan (Head of Partnerships @ Cuseum), Jennifer Stone (Membership Manager at Denver Museum of Nature & Science) & Chelsea Graham Jackson (Assistant Director of Membership @ Cleveland Museum of Art) to discuss how the member experience might be expanded, especially through digital offerings, during coronavirus closures. Hosted...
2020-04-1351 min
Cuseum PodcastHow to Craft Meaningful & Mindful Digital Content in the Age of CoronavirusDue to the spread of coronavirus, museums and cultural organizations across the country are extending their expected lockdown periods and bracing for prolonged closures. As they remain physically closed to visitors, many museums are encountering new challenges around communicating and engaging their audiences. What outreach channels should you use? How do you overhaul your content calendar? And perhaps, most importantly, what kinds of content will resonate with your audiences?Join Brendan Ciecko (CEO & Founder @ Cuseum), Ryan Dodge (Head of Digital Experiences @ Canadian Museum of History), and Kat Harding (Public Relations & Social Media Manager...
2020-04-0852 min
Cuseum PodcastMembership Mondays: Reinforcing the Value of Membership During CoronavirusAs the perpetual state of Coronavirus uncertainty continues to loom over us, cultural organizations have never faced prolonged, unplanned, closures in the way we are now. Historically, the majority of closures are brief, lasting for a few days or even weeks. Yet with no end in sight, cultural organizations are facing an entirely new, unprecedented challenge.For many organizations who depend on income from on-site purchases like admission tickets, special exhibitions, and gift shop sales, the membership department is one of the only sources of income at the moment. In a time, however, when members cannot...
2020-04-0752 min
Cuseum PodcastHow Museums Can Experiment with Social Media to Boost Audience Engagement During CoronavirusAs the coronavirus continues to prevent museums and cultural organizations from welcoming audiences to their physical spaces, the importance of digital engagement has increased exponentially. In the face of this all, many organizations are embracing the opportunity to use this time as a period of experimentation, especially with regards to social media and other digital channels.Join Brendan Ciecko (CEO & Founder @ Cuseum), Hilary-Morgan Watt (Digital Engagement Manager @ Hirshhorn Museum & Sculpture Garden), & Emily Haight (Social Media Manager @ New-York Historical Society) as they talk through the ways museums can begin experimenting with social media, hashtags, digital outreach, and...
2020-04-0150 min
Cuseum PodcastMembership Mondays: Communicating with Your Members During CoronavirusWith the growing uncertainty around Coronavirus and its duration, museums and cultural organizations are wondering the best ways to navigate these uncharted waters. In the face of closures, requests for membership extensions, and member turnover, many cultural organizations are all experiencing the unprecedented challenge of maintaining their membership bases. During this unusual time, communication with those members is critical - but where do we start, and how do we stay relevant in members’ eyes when nobody can actually see us?Please join Dan Sullivan (Head of Partnerships @ Cuseum), along with Ingrid Van Haastrecht (Director of Advancement Se...
2020-03-3053 min
Cuseum PodcastHow to Captivate, Connect, and Communicate with Your Audience During CoronavirusDue to the rapid spread of coronavirus and government recommendations for social distancing, three-quarters of museums across the United States have closed down temporarily. As a result of these closures, many cultural organizations face new levels of uncertainty and difficulty in navigating these unfamiliar waters. In particular, for visitor-serving organizations, not being able to bring visitors on-site produces a significant challenge: while being physically closed, how do museums continue to engage their would-be visitors?Join Brendan Ciecko (CEO & Founder @ Cuseum), with special guests Susan Edwards (Associate Director, Digital Content @ Hammer Museum) and Koven Smith (Museum & Nonprofit...
2020-03-2548 min
Cuseum PodcastHow to Keep Your Audience Engaged in the Age of CoronavirusIn light of the rapid spread of Coronavirus and new social distancing recommendations from public health officials, many visitor-serving cultural organizations have made the decision to temporarily close their doors to the public. Just recently, the Metropolitan Museum of Art, Smithsonian Museums, Museum of Fine Arts Boston, and museums of all shapes and sizes have shut down indefinitely or put drastic restrictions in place in order to limit the spread of COVID-19. As a result, many museums and cultural organizations face uncertainty about what the next days and weeks hold for them during this unusual time. But while they...
2020-03-1858 min
MCN 2019 sessions recordingsNot Just Another Mobile Companion AppThursday, November 7, 2019
A native mobile or progressive web app can provide the opportunity to create a personal connection with each visitor. Offering the visitor with fun and engaging mobile tools to explore your institution and its cultural objects in their own language, their level of interest, adapting to their accessibility needs and to their age group, are just some of the criteria for a personal and valuable companion tool. Over the past year, augmented reality (AR) has been one of the most talked about breakthrough technologies in the museum and cultural sector.
During this session...
2019-11-1959 minMCN 2019 sessions recordingsLost in the labyrinth? Not for long! How Augmented Reality Could Solve Wayfinding for Museum Visitors Once and For AllFriday, November 8, 2019
Even in the year 2019, wayfinding continues to be one of the major challenges faced by museums and cultural attractions. With the arrival of augmented reality (AR), there is a light at the end of the tunnel for addressing the navigational needs of all visitors with new, innovative wayfinding tools that don’t rely on expensive hardware infrastructure. In this session, we will: - Provide a brief history lesson and examine all of the approaches that have attempted to address wayfinding in museums over the past decade. - Discuss the commonly known challenges to past hardware/se...
2019-11-1932 min
Disruptive CEO NationCuseumBrendan Ciecko is the founder and CEO of Cuseum.
Ciecko founded Cuseum in 2014 with the mission of helping museums, public attractions, and nonprofits engage their visitors and members using the power of digital. Today, Cuseum works with over 100 cultural institutions around the globe, has raised over $1.4M in funding, and is backed by Techstars, one of the world's top startup accelerators.
Prior to Cuseum, Ciecko started Ten Minute Media, an agency that specializes in digital media and creative services for the music entertainment industry. Since its official establishment in 2003, Ten Minute...
2018-07-1123 min
Empty FramesS1E10 - Hacking the HeistIn episode ten Tim & Lance talk to Brendan Ciecko (Founder & CEO of Cuseum) about his exciting new project Hacking the Heist. But before that, the guys play an additional clip from their interview with Marj Galas of the episode Security Breach where she shares her opinion on Richard Abath. In Empty Frames Tim Pilleri & Lance Reenstierna (Missing Maura Murray, Crawlspace) dig into the mystery of the greatest art heist of all time. The Isabella Stewart Gardner Museum in Boston, Massachusetts was robbed of thirteen pieces of artwork on March 18th, 1990. The frames remain empty today, aw...
2018-06-1445 min
State Of The ArtThe Future Art Museum: CuseumEntering a museum, you’re often offered a clunky audio guide. Cuseum is a museum engagement platform that is transforming this awkward experience into a mobile app you can access and personalize on your phone. Founded in 2014 by CEO Brendan Ciecko, Cuseum has been featured by platforms including The New York Times and The Boston Globe. Cuseum has been hailed as the future of museums, and is now in over 100 cultural institutions worldwide.Discover more about the future of museums at Cuseum. -About Brendan Ciecko -Brendan Ciecko is founder an...
2017-12-0500 min
Arts Management and Technology LaboratoryBrendan Ciecko of Cuseum on Digital MembershipBrendan Ciecko, Founder and CEO of the Boston-based company Cuseum sat down with AMT Lab to discuss his company's newest product offering, digital membership cards. Cuseum describes itself as a technology partner to museums, galleries and cultural institutions and assists organizations in the development of digital solutions for their operational needs.
2017-07-1311 min