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CHANGE@WORKCHANGE@WORKCommunicating Effectively in a Time of Change with Ben FellerIn today’s fast-moving business environment, leaders are facing a communication crisis—too many acronyms, too much noise, and too little clarity. In this episode, Chris Thornton sits down with Ben Feller, former White House correspondent and partner at maslansky + partners, to talk about the power of language in driving change. Ben shares lessons from his time covering two U.S. presidents, coaching executives, and even parenting—revealing why it’s not what you say, but what they hear that truly matters. He breaks down how companies can avoid communication pitfalls, engage employees in times of uncertainty, and navig...2025-05-0726 minHearSayHearSayInside Voice: How Companies Are Navigating DEI InternallyIn this episode, Michael Maslansky, Lee Carter, and special guest Michelle Mahony from Daggerwing, dive into the evolving role of language in business, with a special focus on internal communications and DEI. As companies face external pressures and shifting political climates, how do they navigate the tension between staying true to their values and adjusting their language? They explore the real-world challenges internal comms and HR teams face when words like “diversity” and “equity” come under scrutiny—and what happens when companies change course, stay firm, or try to find middle ground. 2025-04-1733 minPalm Beach PerspectivePalm Beach PerspectivePB PERS Earth Day PBC ParksTalked with Emilie Travis, Nature Center Manager II, Okeeheelee Nature Center and Alissa Koch, Nature Center Manager, Daggerwing Nature Center, Palm Beach County Parks.  They are getting ready for this year's Earth Day events.  Okeeheelee Nature Center will celebrate on April 19th starting at 10am and has a wide variety of programs planned including: a tranquility walk, rehabilitated animal release, selfies with Oakley and Shelfies with Sparky the gopher tortoise. Listeners can also enjoy Earth Day celebration at Daggerwing Nature Center on April 26th starting at 10am. They have a wonderful butterfly garden visitors can enjoy as they enter. Some of...2025-04-1031 minCHANGE@WORKCHANGE@WORKOperationalizing Sustainability Efforts with Tiana RitchellTiana Ritchell is a Principal at Daggerwing Group and expert at operationalizing ESG & sustainability strategies. She has worked with General Mills and other partners to achieve their ambitious goals. In this episode of Change@Work, Tiana and host Chris Thornton explore the significant challenges organizations are facing when it comes to making their sustainability and ESG goals a reality. How does an organization prioritize their efforts? How can you ensure that leaders are bought into the changes that need to happen? Tiana shares how successful organizations are pushing past communications plans to engage with all areas of the business...2024-10-0222 minCHANGE@WORKCHANGE@WORKCHANGE@WORK, Episode 38: Changing the Climate One Acre of Ocean At a TimeDr Brian von Herzen, Founder and Executive Director of the Climate Foundation – a nonprofit organization dedicated to regenerating ocean ecosystems through marine permaculture technology — joins this episode of Change@Work. He and host, Chris Thornton, discuss how his work addresses gaps in food security caused by climate disruption, how his background as a Systems Engineer inspired him to tackle one of humanity’s most pressing challenges, and what gives him hope today for the future of our oceans and planet. 2024-06-1126 minCHANGE@WORKCHANGE@WORKCHANGE@WORK, Episode 37: Navigating Change ImplementationDr. Mary Barnes is the Founder and CEO of Evolve Your Performance, a consultancy that aims to empower executives to deliver transformational change and maximize employee potential. With a doctorate in human and organizational learning and over two decades of experience, Mary developed the Transformation Reset Audit as a tool for clients navigating change implementation. In this episode of Change@Work, she and host Chris Thornton explore 14 common pitfalls that derail change initiatives, strategies for getting change back on course, and practical tips for measuring progress without surveys.2024-05-0242 minPalm Beach PerspectivePalm Beach PerspectivePB PERS PBC Parks EarthDayTalked with Emilie Travis, Okeeheelee Nature Center (ONC) and Alissa Koch, Daggerwing Nature Center about upcoming Earth Day events and programs they offer.  Okeeheelee is having their Earth Day celebration on Saturday April 20th from 10am to 3pm.  They are starting the day off with several walks. 10am Guided Bird Walk, ONC & Audobon Everglades, 10:30am Guided Nature & Deer Walk, ONC & Florida Trail Association, 11am Pollinator Plant Walk, ONC & PBC Pack & Paddle, 11:3am Climate Change Impacts on Public Health by Dr. John Pipoly, Broward County Parks & FAU, 12:30pm Rehabilitated Animal Release, Busch Wildlife Sanctuary, 1pm Live Bat Chat, Shari Blissett-Clark, Bat Be...2024-04-1029 minCHANGE@WORKCHANGE@WORKCHANGE@WORK, Episode 36: Selecting Foods for a More Sustainable FutureSara Polon, Co-Founder and CEO of Soupergirl -- a natural, plant-based, kosher, and sustainably sourced soup company -- joins this episode of Change@Work. The comedian-turned-food entrepreneur and host, Chris Thornton discuss Sara's journey to soup-making, the challenges and joys of being a small business owner in the food and beverage industry, and the role consumers play in creating a more sustainable and equitable future when buying packaged foods.2024-03-2027 minCHANGE@WORKCHANGE@WORKCHANGE@WORK, Episode 35: Helping Leaders to Operationalize Growth Susan Odle is the Founder & CEO of 8020CS — a strategic consultancy that helps leaders and leadership teams learn how to successfully operationalize strategic plans and change initiatives. She is also the author of a new book, Successful Change: A Field Guide to Operationalizing Change that Drives Growth, Profitability, and Operational Efficiency. In this episode of Change@Work, she and host Chris Thornton, discuss her career journey through the tech and private equity industries, how GenAI is disrupting the workplace, and the importance of humanity and transparent communication in business. As an extra bonus, enjoy her Sara Bareilles Spotify playlist here...2024-01-3128 minCHANGE@WORKCHANGE@WORKCHANGE@WORK, Episode 34: Positioning Education as a Business ImperativeJustin van Fleet, President of Theirworld and Executive Director of the Global Business Coalition for Education, joins us on this episode of Change@Work. He and host, Chris Thornton, discuss the important role businesses play in the education system, how investing in education can help companies to achieve their ESG goals, and outlines key examples of how some of the world's largest organizations are investing in education now. 2024-01-0822 minHearSayHearSayWalking the Walk on Responsible Business with DaggerwingCongratulations, you’ve set your sustainability goals! Now you actually have to achieve them. How do you make environmental sustainability work for your business? It all comes back to people. Selling in, rolling out, and scaling up real, functional sustainability programs requires understanding your employees. It requires a thoughtful business case, careful change management, and, of course, the right message. In this episode of HearSay, we'll discuss how to implement environmental sustainanability programs in a practical, profitable, and people-centric way with our two special guests from Daggerwing Group, Michelle Mahony and Tiana Ritchell. 2023-11-3038 minCHANGE@WORKCHANGE@WORKCHANGE@WORK, Episode 33: Navigating Disruption Through Deep CollaborationDr Tanvi Gautam, MD, Founder of Leadershift Inc., Global HR influencer, Program director & faculty at Singapore Management University (ExD) and author joins us for this episode of Change@Work. She and host, Chris Thornton, discuss the framework for her new book, Deep Collaboration: 5 crucial conversations to accelerate performance across silos (2024), where the field of human-centric change is headed, and the need to embrace the uncomfortable to fuel our own growth. 2023-11-2937 minCHANGE@WORKCHANGE@WORKCHANGE@WORK, Episode 32: Pouring into Sustainability - From Seed to CupNatalie Webb, founder and Executive Director of Cafecita Coffee, a specialty coffee roaster that sources all beans from sustainable, women-owned coffee farms and co-ops, joins us for this episode of Change@Work. She and host, Chris Thornton, delve into how Natalie’s unique experience as a human rights lawyer drove her to create a business that prioritizes sustainable practices and empowers gender equality for female coffee producers. 2023-10-1926 minCHANGE@WORKCHANGE@WORKCHANGE@WORK, Episode 31: Learning about Change and Leadership Through CrisisEric McNulty, Associate Director of the National Preparedness Leadership Initiative at Harvard University, an instructor at Harvard T.H. Chan School of Public Health, and co-author of the book, You're It: Crisis, Change, and How to Lead When it Matters Most joins us for this episode of Change@Work. He and host, Chris Thornton, discuss what we can learn about human behavior, change, and resilience through his research and analysis of national crises including the Boston Marathon bombings, Hurricane Sandy, and Covid. He explains how these crises can force necessary change, bring out humanity and empathy in business, and...2023-09-1430 minCHANGE@WORKCHANGE@WORKCHANGE@WORK, Episode 30: Navigating the Journey to Sustainability at NestléMolly Fogarty, Head of Corporate & Government Affairs and Sustainability at Nestlé Zone North America, joins host, Chris Thornton, for this episode of Change@Work. In this episode, the two have a candid conversation about Molly's own journey to success and sustainability, navigating through the external perception of Nestlé's sustainability efforts and how to get buy-in from all levels of the organization to drive sustainability goals. 2023-08-0831 minCommander-In-Chief PodcastCommander-In-Chief PodcastCOMMANDER POD – Episode 4 – Paul Thallner Of Daggerwing GroupJust as important as the technical and procedural aspects in creating organizational change is the people side. They are the core of how organizations can move forward. After all, an organization is just as resilient as its people. In this episode, Paul Thallner, Principal at Daggerwing Group, joins Yuri Kruman to discuss his long-time work on the People side of change management. He shares his remarkable story of going from an English major to non-profits, education policy, change management consulting, and, now, writing books. They also dive deep into the excellent lessons from Paul’s latest, Reinventing Resilience, and how h...2023-05-2441 minCHANGE@WORKCHANGE@WORKCHANGE@WORK, Episode 29: Championing DE&I in a Climate of Apathy & Economic UncertaintyDaniel Oppong, founder of The Courage Collective, a Diversity, Equity, and Inclusion consultancy, joins us again on this episode of Change@Work. He and host, Chris Thornton, discuss the evolution of DE&I initiatives as of late, how they’ve been met with less momentum,  and shares why it’s imperative that organizations embed DE&I into their company culture.  2023-05-2329 minThe Business Power Hour with Deb KrierThe Business Power Hour with Deb KrierPaul ThallnerPaul Thallner is a Principal and member of the global leadership team at Daggerwing Group, a change consultancy that works with Fortune 100 companies. Previously, Paul led major culture integration, transformation, and workplace analysis projects as a Partner at the Great Place to Work Institute and at his own firm, High Peaks Group. He has over 25 years working with executive teams to identify and implement strategic change initiatives, and in that time, he's held leadership positions in non-profit, government, and private-sector organizations. He is also the author of Reinventing Resilience: How Organizations Move Beyond Setbacks and Grow Through Challenges.2023-05-0100 minQue Planes en el Sur de la FloridaQue Planes en el Sur de la FloridaQue Planes Boca Raton Abr17-23Que Planes en el Sur de la Florida, les brindara un programa informativo semanal de eventos y actividades locales para el disfrute personal y familiar en la Ciudad de Boca Raton. Aqui estan los links para mayor informacion y detalle. Gumbo Limbo Nature Center - Outdoor Marine Aquarium Feeding Address: 1801 N Ocean Boulevard BOCA RATON, FL 33432 Lun, April 17, 18, 19, 20, 21, Sat22 & Dom23 - Time: 12:30 PM - 12:50 PM https://www.myboca.us/Calendar.aspx?EID=8051&month=4&year=2023&day=17&calType=0 Gumbo Limbo Nature Center - Golden Hour Guided Tour...2023-04-1606 minCHANGE@WORKCHANGE@WORK28. CHANGE@WORK, Episode 28: Rethinking How We Approach Philanthropy Brian Crimmins, CEO of Changing Our World, a trusted social impact consulting firm that advises leading corporations and nonprofit organizations, joins us for this episode of Chang@Work. He and host Chris Thornton discuss Brian's new book, The Generosity Crisis, which explores the current state of philanthropy and how we can change course to bring about a different, more connected future that benefits us all. For more information, visit his website here.2023-03-3030 minPalm Beach PerspectivePalm Beach PerspectivePB PERS Daggerwing Nature Ctr Earth DayTalked with Sean Mallee, Manager, Daggerwing Nature Center. Daggerwing Nature Center is located in Burt Aaronson Park 11435 Park Access Road Boca Raton, FL 33498. The park is open every day and the nature center is open Wed-Fri 1-4:30pm and Saturday 10a-4:30pm. Daggerwing has a butterfly garden in the front, the nature center and then a great boardwalk behind the nature center. The board walk has an observation tower that listeners can check out as well. Palm Beach County has 3 nature centers: Daggerwing, Okeeheelee and Green Cay. Their mission is " to improve the quality of life of our diverse population...2023-03-2928 minCHANGE@WORKCHANGE@WORKCHANGE@WORK, Episode 27: Becoming a B Corp Certified CompanyCeleste Leverton, Associate Director, Sustainability Manager at Coutts, a 331-year-old private bank in the UK, joins us for this episode on Change@Work. Listen as she and host, Chris Thornton, discuss what the B Corp certification process entails, the benefits of becoming certified, and how to get employees and leaders on board with becoming a more sustainable organization.2023-02-0132 minCHANGE@WORKCHANGE@WORKCHANGE@WORK, Episode 26: Reinventing ResiliencePaul Thallner, Principal at Daggerwing Group and author of Reinventing Resilience, joins this episode of Change@Work. Listen as he and host Chris Thornton, discuss why Paul wrote his new book and why organizations must evolve and grow so workers aren't forced to continually bounce back. Paul shares how to use his model to reinvent resilience and create great work cultures that attract and retain the best talent. For more information, visit Paul's website here: https://www.reinventingresilience.com/changeatwork 2022-10-3113 minCHANGE@WORKCHANGE@WORKCHANGE@WORK, Episode 25: Creating an Ever-Evolving Approach to DE&IEmily Graham, Chief Equity and Impact Officer at Omnicom Group, joins this episode of Change@Work. Listen as she and host Chris Thornton discuss Omnicom’s renewed approach to DE&I as a result of 2020, the need for leaders to own and drive inclusive and equitable cultures, and the many ways in which people, at all levels, can contribute to the unique tapestry of each organization. 2022-09-1930 minCHANGE@WORKCHANGE@WORKChange@Work, Episode 24: Realizing Conscious Accountability Within Your OrganizationDavid Tate, Professor at Yale University School of Management and CEO of Conscious Growth Partners – a leadership coaching and executive development consultancy – joins this episode of Change@Work. Listen as he and host Chris Thornton discuss his upcoming book, Conscious Accountability, how leaders can deepen relationships with their teams, and the 7 practices to help build accountability within work cultures.2022-08-2633 minCHANGE@WORKCHANGE@WORKCHANGE@WORK, Episode 23: Redefining Purpose With Your Commitment to ESGSandy Skees, Global Purpose & Impact Practice Lead at Porter Novelli, joins this episode of Change@Work. Tune in as Sandy and host Chris Thornton discuss the impactful rise of ESG on Wall Street in recent years, consumer expectations when it comes to ESG performance, and why defining purpose is critical to an organization’s success.2022-08-0932 minCHANGE@WORKCHANGE@WORKCHANGE@WORK, Episode 22: Using Language to Build TrustMichael Maslansky, CEO of language strategy firm maslansky + partners, joins this episode of Change@Work. Tune in as he and host Chris Thornton discuss two strategic language frameworks that organizations can use to effectively communicate ideas, build trust with employees, and foster an environment of transparency and inclusion.2022-07-0631 minCHANGE@WORKCHANGE@WORKCHANGE@WORK, Episode 21: The Driving Forces Behind ESGJohannes Wassenberg, Managing Director at Moody’s Corporation, joins this episode of Change@Work to discuss ESG (Environmental, Social, Governance). Listen as he and host Chris discuss how ESG has come to the forefront in recent years, the different stakeholders driving this change, and what it all means for the future of businesses around the world. 2022-05-3126 minForever SkillsForever SkillsEpisode 9 – ResiliencePrincipal at Daggerwing Group, owner of High Peaks Group and author of the upcoming book, Reinventing Resilience, Paul Thallner, discusses the Forever Skill, RESILIENCE.  2022-05-2021 minCHANGE@WORKCHANGE@WORKCHANGE@WORK, Episode 20: Using Design Thinking to Drive InnovationLuisa Schumacher, Design Thinking Catalyst Lead at Ford Motor Company, joins this episode of Change@Work. Listen as she and host Chris Thornton discuss incorporating human-centered design into everyday work, inviting abstraction into our work-style, and Luisa's three key design thinking tools.2022-04-2032 minCheryl Cran - PodcastCheryl Cran - PodcastPodcast #9Featuring Liz O’Connor, Associate Principal for Daggerwing Group Cheryl interviews Liz O’Connor on leading the Workplace by Facebook implementation, change leadership, change management, employee engagement and collaboration Download on iTunes2022-04-0430 minCHANGE@WORKCHANGE@WORKLeveraging Purpose to Activate PerformanceRanjay Gulati—a Harvard Business School professor, organization and leadership expert, and best-selling author—joins this episode of CHANGE@WORK. Tune in as he and host Chris Thorn discuss his new book, Deep Purpose, and how to go beyond a surface-level purpose statement to actually activate performance.2022-03-0226 minCHANGE@WORKCHANGE@WORKRole Modeling: What Organizations Can Learn from the Sports WorldSarah Flynn, Chief Marketing Officer at Thirty Five Ventures—Kevin Durant’s multi-faceted media, marketing, and investment company—joins this episode of CHANGE@WORK to discuss the synergies between the sports world and business world. Listen as she and host Chris Thornton discuss how organizations can learn from sports teams when it comes to team dynamics, creating purpose-driven brands and working without silos.2022-02-0724 minCHANGE@WORKCHANGE@WORKUsing Storytelling to Drive Industry-Wide ChangeStephen Satterfield, a writer, producer, media entrepreneur, and host of High on the Hog—a Netflix documentary-series that traces the origins of African-American cuisine—joins this episode of CHANGE@WORK to talk about leading an industry through change. Listen as he and host Chris Thornton discuss the importance of storytelling, the role it plays in creating transformation, and how it lends a voice to those who are often overlooked.2022-01-1026 minCHANGE@WORKCHANGE@WORKNavigating the Current Talent CrisisEvan Sohn, CEO of Recruiter.com, joins this episode of CHANGE@WORK to discuss the recent trends he is seeing in the world of recruiting and talent retention. Listen as he and host Chris Thornton offer insights into how organizations can retain their people, and most importantly, offer new ways to keep them engaged. 2021-11-0125 minCHANGE@WORKCHANGE@WORKEmbedding DE&I Into the Fabric of Your OrganizationDaniel Oppong, founder of The Courage Collective, sits down with host Chris Thornton on this episode of Change@Work to discuss why engaging people, and encouraging them to bring their whole selves to work, is the key to business transformation success. They explore what DE&I means at the systemic and personal level, and how embedding DE&I throughout the entire employee lifecycle will help leaders achieve true equity for all employees.2021-08-2334 minCHANGE@WORKCHANGE@WORKDelivering on Your Future Business StrategyManagement consultant, executive coach, and frequent contributor to HBR and Forbes, Liz Kislik joins host Chris Thornton on this episode of CHANGE@WORK to discuss how, in the wake of the pandemic, organizations need to determine the best strategy moving forward for their people and business. They dive into the needs of different employee groups, how to retain top talent, the importance of empathetic leadership, and the commitment that needs to be made to rebuilding culture in the new world of work. 2021-08-2322 minCHANGE@WORKCHANGE@WORKPutting DE&I Plans into ActionOPRG's Global Diversity, Equity & Inclusion Officer, Soon Mee Kim joins CHANGE@WORK -- a podcast from Daggerwing Group.  In this episode, host Chris Thornton talks with Soon Mee Kim, Global Diversity, Equity & Inclusion Officer at Omnicom Public Relations Group, to understand how 2021 will be a year of action for organizations' DE&I initiatives. They discuss the fear that often prevents change in the workplace and how that can be replaced with an attitude of progress over perfection. Moving forward, Soon Mee encourages decision-makers to surround themselves with diverse perspectives and offers advice to leaders who know there i...2021-04-0123 minCHANGE@WORKCHANGE@WORKUsing Cognitive Biases to Guide ChangeChartered Organizational Psychologist and Principal at Daggerwing Group, Maria Dodd is back on CHANGE@WORK for more of our miniseries on the psychology of change.  In this episode, Maria and Chris dive into the different cognitive biases, why they matter, and how they drive behavior. They discuss where these biases show up in the workplace and the challenges that result when trying to address them. Through their conversation, listeners will learn how to leverage biases to make more effective decisions and enhance employee engagement approaches. 2021-03-0223 minCHANGE@WORKCHANGE@WORKThe Role of the Communicator is Changing, AgainHPE's Director of Employee Experience and Communication, Katie Sibley joins the next episode of CHANGE@WORKCHANGE@WORK -- a podcast from Daggerwing Group. In this episode, host Chris Thornton welcomes Katie Sibley, the Director of Communications and Employee Experience at HPE, to reflect on the acceleration of change in 2020, and how communication within organizations has changed forever. They discuss what leaders at HPE have done to shift their attention to areas of wellness, culture, and Inclusion & Diversity, given the unique set of challenges from the past year. Looking ahead to 2021, Katie emphasizes the importance of agility and innovation...2021-01-1223 minCHANGE@WORKCHANGE@WORKThe Importance of Executive AlignmentDaggerwing Group CEO and Co-Founder Ewan Main joins the next episode of CHANGE@WORK -- a podcast from Daggerwing Group. In this episode, host Chris Thornton talks with Daggerwing Group CEO and Co-Founder Ewan Main about the importance of executive alignment and how it’s key to getting change right the first time. They discuss what makes Daggerwing Group a secret weapon for CEOs, and explore practical client examples of how we’ve helped CEOs make change happen and make it stick. Ewan also reflects on the key lessons he learned as a leader in 2020, and how orga...2020-12-0921 minCHANGE@WORKCHANGE@WORKHow Different Personalities Respond to ChangeChartered Organizational Psychologist and Principal at Daggerwing Group, Maria Dodd joins CHANGE@WORK for a miniseries on the psychology of change.    In this episode, host Chris Thornton welcomes back Maria Dodd and dives into how different personality types adapt to change. Together, they discuss the key characteristics of "change-makers" and "analyzers” in the workplace and how individuals with these personality types respond to change differently. They encourage leaders to not shy away from different personalities but instead embrace the strengths of diversity to successfully navigate change. 2020-12-0715 minCHANGE@WORKCHANGE@WORKThe Change CurveChartered Organizational Psychologist and Principal at Daggerwing Group, Maria Dodd joins CHANGE@WORK for a miniseries on the psychology of change.  In this episode, host Chris Thornton and Maria discuss the psychological implications of change in the workplace, and how to look deeper into the human and emotional responses of the brain. Using the Kubler Ross Change Curve model, they explore the importance of considering change as a journey, how leaders should prepare for challenges along the way, and how they can better understand what their employees are experiencing to get ahead of and better manage change. 2020-11-2427 minCHANGE@WORKCHANGE@WORKTurning Insights into ForesightFutures Director at Omnicom Media Group, Phil Rowley, and Daggerwing Group Principal, Kieran Colville join the latest episode of CHANGE@WORK -- a podcast from Daggerwing Group. In this episode, host Chris Thornton, Phil, and Kieran turn insights into foresight while discussing the impact that COVID has had on organizations, employees and consumers. They dive into the trends that are shaping the world right now, and how organizations must build a culture of innovation to meet the demands of a rapidly evolving future. To read Phil's thought leadership article, New Horizons: Media and Communications in a Post-COVID...2020-10-0731 minCHANGE@WORKCHANGE@WORKThe Troubled Culture at UberNew York Times technology reporter Mike Isaac, whose Uber coverage won the Gerald Loeb Award for distinguished business reporting, joins CHANGE@WORK -- a podcast from Daggerwing Group. In this episode, host Chris Thornton and Mike dive into detail on the troubled internal culture at Uber and the values that helped to perpetuate it. As we encourage organizations to double down on culture, this is a lesson on what not to do as we enter into the future of work. For more information on Mike's book, Super Pumped: The Battle for Uber, click here. 2020-08-2619 minCHANGE@WORKCHANGE@WORKRethinking the Future of WorkCHANGE@WORK, a podcast from Daggerwing Group, is about the ever-evolving world of work and the human behaviors that drive it. In this episode, host Chris Thornton welcomes back Senior Principal Michelle Mahony to discuss how business leaders must rethink the future of work in the context of COVID-19 and the Black Lives Matter movement.  Together they dive into details on the four external drivers that we believe are shaping the world of work, and the five focus areas for leaders as they rethink the future of work. For more information about our Rethinking the Future of W...2020-07-2124 minCHANGE@WORKCHANGE@WORKThe Art of Language PersuasionCHANGE@WORK, a podcast from Daggerwing Group, is about the ever-evolving world of work and the human behaviors that drive it. In this episode, host Chris Thornton interviews maslansky + partners President, Lee Carter.  In addition to her role at maslanksy + partners, Lee is a language strategist, researcher and author of the book Persuasion: Convincing Others When Facts Don’t Seem to Matter. During their conversation, Lee and Chris discuss using language to change hearts and minds, the importance of empathy and why leaders should create a vision that people can actually see at their organizations.2019-12-0325 minCHANGE@WORKCHANGE@WORKThe Importance of Customer ObsessionCHANGE@WORK, a podcast from Daggerwing Group, is about the ever-evolving world of work and the human behaviors that drive it. In this episode, host Chris Thornton interviews President and Co-Founder, Cheryl Ferguson about Daggerwing’s experiences helping companies successfully put the customer at the center of their business.  Cheryl co-founded Daggerwing Group with a belief that the pace of a company’s growth is tied to the speed of customer and employee behavior change. Over the past 20 years, Cheryl has helped executives of many of the world’s leading companies to transform their organizations … their business model, cu...2019-09-2618 minCHANGE@WORKCHANGE@WORKCreativity in Change ManagementCHANGE@WORK, a podcast from Daggerwing Group, is about the ever-evolving world of work and the human behaviors that drive it. In this episode, host Chris Thornton interviews Creative Director, Kate MacPherson.  Kate is an award-winning Creative Director with over 13 years of experience in the creative industry and consulting combined. Kate blends her wide experience at Daggerwing, bringing creative planning, strategy and execution to the group. She and Chris discuss her own journey with change and how her transition from an advertising background has influenced her current role in change management. Importantly, Kate introduces the concept of “des...2019-07-1022 minCHANGE@WORKCHANGE@WORKBeing Human at WorkCHANGE@WORK, a podcast from Daggerwing Group, is about the ever-evolving world of work and the human behaviors that drive it. In this episode, host Chris Thornton interviews Senior Principal Michelle Mahony. Michelle leads the U.S. team at Daggerwing Group where she partners with some of the world's leading organizations to get the most out of transformations by facilitating executive alignment on business goals, designing and driving organizational, operational and cultural change and creating inspired employee experiences. Michelle discusses the powerful position leaders hold in driving change. She and Chris examine what it means to be...2019-05-1712 minPalm Beach PerspectivePalm Beach PerspectivePB PERS Okeeheelee Nature CenterTalked with Heather Moody, Manager, Okeeheelee Nature Center. They are in the back part of Okeeheelee park, the next turn after the dog park. Coming up on Saturday April 13th they are having an Earth Day celebration. It's from 10a-3p, free, family friendly and includes lots of events. 10:30a Hawksbill Seas turrle project, 12pm Live Raptor, 1p Rehabilitated animal release, 1:30p Live Reptile, 3 pm Live Raptor. The sheriff's department Equestrian unit will also be there in the morning. Listeners are invited to come on out, enjoy the shows, exhibits, food vendors, nature trails. The can get more info on...2019-04-0526 minThe PRovoke Media PodcastThe PRovoke Media PodcastCannes Podcast: Fostering a culture of creative collaboration (Ep. 120)Ketchum's chief strategy and creativity officer Karen Strauss and Daggerwing associate principal Elizabeth O’Connor join the Echo Chamber in Cannes to discuss how best to fostering a culture of creative collaboration. 2018-06-2233 min