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David Avrin

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Stay On Course: Ingredients for SuccessStay On Course: Ingredients for SuccessRidiculously Easy Customer Experience Secrets with David AvrinRidiculously Easy Customer Experience Secrets with David AvrinA Must-Listen for CEOs, Entrepreneurs, and Leadership ProfessionalsIf you're a CEO, founder, executive leader, or HR professional looking to enhance leadership capabilities, build executive presence, and deliver customer experience that drives retention and revenue, this episode is for you.In this powerful episode of Stay on Course, Julie Riga sits down with David Avrin, one of the world’s most in-demand customer experience and business speakers, to discuss how to future-proof your leadership, transform your business strategy, and boost performance through ridiculously easy client in...2025-05-1934 minStay On Course: Ingredients for SuccessStay On Course: Ingredients for SuccessRidiculously Easy" Customer Experience Secrets with David Avrin"Ridiculously Easy" Customer Experience Secrets with David AvrinSummary: Julie Riga sits down with David Avrin, one of the world’s most in-demand customer experience speakers and author of "Ridiculously Easy to Do Business With." David reveals why businesses lose customers to friction (not competitors), how to future-proof your client interactions, and why "speed" is the new loyalty driver. Packed with laugh-out-loud stories and actionable fixes for broken customer journeys.🔥 Key Takeaways (Share These Snippets!):🔹 The 3 Non-Negotiables of Modern Customer Experience 1️⃣ SPEED WINS • Harvard study: Respond within 5 minutes = 100x bet...2025-05-0634 min“Simply” Remarkable!“Simply” Remarkable!“Simply” Remarkable! with encore guest David AvrinJoin us for our weekly Live Streaming Show, “Simply” Remarkable! with host Sue Falcone and this week’s encore guest, David Avrin, “Ridiculously Easy To Do Business With™”! David Avrin shares his content-rich, entertaining, and actionable presentations with enthusiastic audiences across North America and in 28 countries, and is one of the most in-demand Customer Experience speakers and consultants worldwide today.David crafts his presentations specifically for your organization. He is the author of five bestselling books published in 5 languages worldwide, including his newest release: Ridiculously Easy to Do Business With: A practical guide to giving cu...2025-03-1233 minJewish Money MattersJewish Money Matters417: Be Ridiculously Easy to Do Business With with Customer Experience Expert David AvrinB”H I’m running with Aish Ha’am in the World Zionist Congress Election. REGISTER TO VOTE HERE: https://aish.com/vote/YaelTrusch  Today we’re talking all about the customer experience, not to be confused with customer service. I’m speaking with one of the most in-demand Customer Experience consultants and speakers in the world today, David Avrin. My guest’s latest book […] The post 417: Be Ridiculously Easy to Do Business With with Customer Experience Expert David Avrin appeared first on Yael Trusch.2025-01-141h 13The Experience EdgeThe Experience EdgeEp. 3 - Future-Proof Your Customer Experience - David AvrinSummaryIn this conversation, David Avrin discusses the evolution of customer experience from a product-centric to a customer-centric approach. He emphasizes the importance of understanding changing customer expectations and balancing business needs with customer desires. Avrin advocates for compassionate capitalism, where profitability and customer satisfaction coexist. He also highlights challenges CX teams face aligning their initiatives with business outcomes and the role of leadership in driving customer experience transformation. The discussion touches on global perspectives on CX and eliminating friction to enhance satisfaction. David discusses the importance of creating a seamless customer experience and the challenges businesses...2024-12-0650 minSpeaker Driven BusinessSpeaker Driven Business55: Make Yourself Ridiculously Easy To Hire as a Speaker - with Guest David Avrin CSPWondering why your phone isn’t ringing off the hook? It’s pretty simple. Speaking isn’t your business — it’s your product, and you have to learn to sell it like a pro.In this episode, Jacqueline sits down with the magnetic and insightful David Avrin, CSP and global speaking expert. Together, they peel back the curtain on what really keeps speakers in the game and thriving. From strategic pitching windows to what makes a speaker ridiculously easy to work with, this conversation is packed with practical advice, hilarious anecdotes, and a whole lot of truth-te...2024-12-0436 minSpeaker Driven BusinessSpeaker Driven Business55: Make Yourself Ridiculously Easy To Hire as a Speaker - with Guest David Avrin CSPWondering why your phone isn’t ringing off the hook? It’s pretty simple. Speaking isn’t your business — it’s your product, and you have to learn to sell it like a pro.In this episode, Jacqueline sits down with the magnetic and insightful David Avrin, CSP and global speaking expert. Together, they peel back the curtain on what really keeps speakers in the game and thriving. From strategic pitching windows to what makes a speaker ridiculously easy to work with, this conversation is packed with practical advice, hilarious anecdotes, and a whole lot of truth-te...2024-12-0436 minThe Connected Leadership PodcastThe Connected Leadership PodcastRidiculously Easy to Do Business With... David AvrinIn this month’s premiere episode of the Connected Leadership Podcast, Andy Lopata interviews David Avrin. David is one of the most in-demand Customer Experience speakers and consultants in the world today, He has shared his content-rich, entertaining and actionable presentations with enthusiastic audiences across North America and in 24 countries around the world. David helps organisations better understand and connect with their customers and clients to help future-proof their businesses. David's insights have been featured on thousands of media outlets around the world. He is also the author of seven books including the acclaimed: It's Not Who You...2024-12-0244 minLight Bulb Moments:  It\'s All About The EnergyLight Bulb Moments: It's All About The EnergyDavid Avrin: Be Ridiculously Easy To Do Business With!One of the most in-demand Customer Experience speakers and consultants in the world today, David Avrin, CSP, Global Speaking Fellow, has shared his content-rich, entertaining, and actionable presentations with enthusiastic audiences across North America and in 24 countries around the world. David helps organizations better understand and connect with their changing customers and clients to help future-proof their businesses. David's insights have been featured in thousands of media outlets around the world. He is also the author of seven books including the acclaimed: It's Not Who You Know, It's Who Knows You!, Why Customers Leave (a...2024-11-2054 minThe Mojo SessionsThe Mojo SessionsDavid Avrin - Why We Lose Customers & What To Do About ItDavid Avrin consults on Customer Experience and Strategic Brand Development. The author of five books, his new book 'Ridiculously Easy to Do Business With - A Practical Guide to Giving Customers What They Want-When and How They Want It', takes a critical topic we take for granted and brings it front of mind. David has a remarkable ability to take everyday business topics and present them back to us as a wake-up call. This conversation is an essential audit for any company owner. We discuss: What's it like to do business with you and secondly how easy is it to...2024-10-241h 11SPEAKPactSPEAKPactThe Secret to Longevity: Building Your Own Successful Speaking Business with David AvrinEver wonder how you can turn your passion for speaking into a thriving, successful business?In this episode, discover essential business strategies, embrace continuous learning, and master adaptability to position yourself as a sought-after speaker. Learn proven techniques to build a lasting career, stay ahead of industry trends, and ensure you're always in high demand for speaking engagements. Explore the critical role of crafting a marketable message that resonates with your audience, understand how to approach your speaking career with a business mindset, and uncover strategies to remain competitive and relevant in an ever-changing world of professional...2024-10-0252 minThe Relevant Speaker PodcastThe Relevant Speaker PodcastBusting the Myths About the Speaking Business with David AvrinDive into the business side of being a keynote speaker with speaking expert, David Avrin.  David brings his 25+ years of knowledge into training other speakers to find success on the business side of being a speaker. How do we make this career sustainable and profitable?  David and Ty dig into the nitty gritty of how to make it and keep it.  Find out more about David at https://www.davidavrin.com/2024-09-2445 minCreating SuperfansCreating SuperfansDavid Avrin | Be Ridiculously Easy to Do Business withWhat’s the number one thing customers want from a business? More often than not, it’s convenience. If you want to make money, make things easy. In this episode of the Creating Superfans podcast, I’m joined by David Avrin, author of Ridiculously Easy to Do Business With, to explore how simplifying the customer experience can be your biggest competitive advantage.We cover the many ways companies unknowingly create hurdles for their customers—like the inability to reach a real person, sneaky not-so-free trials, complicated contracts, and lack of price transparency, to name a few.  Drawing from our...2024-09-1935 minSmall Biz FloridaSmall Biz FloridaEp. 276 | Reducing Customer Friction: Insights from Customer Experience Expert David AvrinIn this episode of Small Biz Florida, host Tom Kindred interviews keynote speaker David Avrin at the 2024 Small Business Success Summit in Ponte Vedra, Florida. David, a renowned expert in customer experience, shares key insights from his book Ridiculously Easy to Do Business With, focusing on the critical need to reduce friction points and streamline customer interactions. The conversation delves into how small businesses can compete with industry giants like Amazon by prioritizing convenience and immediate access. David also distinguishes between customer service and customer experience and introduces the Platinum Rule: treating customers the way they want to be...2024-09-1718 minFeel Your Day With A Binge-Worthy Full Audiobook.Feel Your Day With A Binge-Worthy Full Audiobook.Ridiculously Easy to Do Business With: A practical guide to giving customers what they want--when and how they want it by David AvrinPlease visithttps://thebookvoice.com/podcasts/1/audiobook/794478to listen full audiobooks. Title: Ridiculously Easy to Do Business With: A practical guide to giving customers what they want--when and how they want it Author: David Avrin Narrator: David Avrin Format: Unabridged Audiobook Length: 3 hours 38 minutes Release date: September 17, 2024 Genres: Business & Career Development Publisher's Summary: To future-proof your business, you need to do more than merely offer high-quality and great service. You need to become Ridiculously Easy to Do Business With. This practical guide offers over two dozen categories of policies and behaviors that cause 'friction' (frustration) for your customers and clients. If...2024-09-173h 38Unleash Your Imagination, Through Free AudiobookUnleash Your Imagination, Through Free AudiobookRidiculously Easy to Do Business With: A practical guide to giving customers what they want--when and how they want it Audiobook by David AvrinListen to this audiobook in full for free onhttps://hotaudiobook.com/freeID: 794478 Title: Ridiculously Easy to Do Business With: A practical guide to giving customers what they want--when and how they want it Author: David Avrin Narrator: David Avrin Format: Unabridged Length: 03:38:25 Language: English Release date: 09-17-24 Publisher: Ascent Audio Genres: Business & Economics, Business Development Summary: To future-proof your business, you need to do more than merely offer high-quality and great service. You need to become Ridiculously Easy to Do Business With. This practical guide offers over two dozen categories of policies and behaviors that cause 'friction' (frustration) for...2024-09-173h 38Download Latest Full Audiobooks in Business & Economics, Business & Career DevelopmentDownload Latest Full Audiobooks in Business & Economics, Business & Career DevelopmentRidiculously Easy to Do Business With: A practical guide to giving customers what they want--when and how they want it by David AvrinPlease visithttps://thebookvoice.com/podcasts/1/audiobook/794478to listen full audiobooks. Title: Ridiculously Easy to Do Business With: A practical guide to giving customers what they want--when and how they want it Author: David Avrin Narrator: David Avrin Format: Unabridged Audiobook Length: 3 hours 38 minutes Release date: September 17, 2024 Genres: Business & Career Development Publisher's Summary: To future-proof your business, you need to do more than merely offer high-quality and great service. You need to become Ridiculously Easy to Do Business With. This practical guide offers over two dozen categories of policies and behaviors that cause 'friction' (frustration) for your customers and clients. If...2024-09-173h 38Press 1 For NickPress 1 For NickSimplifying Customer Experiences, with David Avrin Welcome to another episode of Press 1 For Nick! In today's episode, our special guest, David Avrin—renowned speaker, consultant, and author, talks about the complexities of crafting predictable customer journeys and the essential need for businesses to adapt to shifting customer preferences and conveniences. David shares personal anecdotes—like his frustrating experiences with self-checkout systems and inflexible company policies, including his challenges as a Hilton diamond member. These stories highlight the pervasive friction points in customer interactions and their profound impact on brand loyalty and trust. Through practical examples, such as Uber's seam...2024-08-0734 minThe Influential Personal Brand PodcastThe Influential Personal Brand PodcastWhat's Your Competitive Advantage | David Avrin Episode RecapOur recent conversation with marketing, public relations, and branding strategist, David Avrin highlighted many crucial lessons for growing your personal brand, namely the importance of finding your competitive advantage. In today's episode, we expand on that conversation with an exploration of everything that isn't your competitive advantage. This list may surprise you as it includes the quality of your product, the quality of your staff, and your use of technology as things that do not contribute toward your competitive advantage. We also reveal how to find your competitive advantage by working out everything about you and your business that...2024-07-1914 minAmazing Business RadioAmazing Business RadioHow to Be Ridiculously Easy to Do Business Featuring David AvrinTips on How to Eliminate Friction for Your Customers  Shep Hyken interviews David Avrin, customer experience speaker and consultant. He talks about his latest book, Ridiculously Easy to Do Business With: A practical guide to giving customers what they want—when and how they want it, and shares actionable tips on providing a hassle-free customer experience. This episode of Amazing Business Radio with Shep Hyken answers the following questions and more:    How can businesses identify and eliminate points of friction in the customer process?  How has the shift in customer behavior influenced the focus on understanding cu...2024-07-0927 minSIMPLE brand With Matt LylesSIMPLE brand With Matt LylesHow to Create a Ridiculously Easy Customer Experience - David AvrinIn this week’s episode of the SIMPLE brand podcast, I talk with David Avrin.David is one of the most popular Customer Experience speakers and consultants in the world.  In fact, over the past 25 years, David has shared his lessons on competitive advantage with leaders and teams from thousands of organizations in 26 countries around the world! And David is the best-selling author of six books including his latest, Ridiculously Easy to Do Business With: A Practical Guide to Giving Customers What They Want, How and When They Want It.David and I talk about how...2024-06-2638 minLets Have This ConversationLets Have This ConversationRidiculously Easy to Do Business With By: David AvrinLet's have a conversation about attention and what businesses are willing to do to keep consumers walking through the door. Nearly 80% of American consumers say that speed, convenience, knowledgeable help, and friendly service are the most important elements of a positive customer experience. Therefore, according to PricewaterhouseCoopers, prioritizing technologies that provide these benefits rather than adopting new technologies just to be cutting-edge is preferred.   A McKinsey study found that “60% of consumers say they'll become repeat customers after a personalized shopping experience.”   These revelations shouldn't come as a surprise to David Avrin.   He's a popular k...2024-06-1852 minThe Business Power Hour with Deb KrierThe Business Power Hour with Deb KrierDavid AvrinOne of the most in-demand Customer Experience speakers and consultants in the world today, David Avrin, CSP, Global Speaking Fellow, has shared his content-rich, entertaining and actionable presentations with enthusiastic audiences across North America and in 26 countries around the world. David helps organizations better understand and connect with their changing customers and clients to help future-proof their businesses.David is the author of several business books, including the recently released Ridiculously Easy to Do Business With. Click here to purchase your copy.2024-06-131h 01The Global XperienceThe Global XperienceEnhancing Customer Experience through Simplicity | David AvrinSend us a textEpisode Summary: Join us as we dive into the critical aspects of customer experience with David Avrin, a leading expert, speaker, and author of "Why Customers Leave (And How to Win Them Back)." David shares his journey from observing rigid organizational policies to becoming a customer experience advocate. In this episode, we discuss practical strategies to simplify business processes, the importance of leadership in driving customer-centric change, and how businesses can future-proof themselves by being ridiculously easy to do business with.Key Highlights:The transition f...2024-05-2441 minBusiness Transformation Pitch with The CX GoalkeeperBusiness Transformation Pitch with The CX GoalkeeperRIDICULOUSLY EASY TO DO BUSINESS WITH - David AvrinIn this episode, we are privileged to host David Avrin, one of the most insightful and influential speakers and consultants on customer experience and business competitiveness. David shares his profound insights into making businesses not just functionally efficient but "Ridiculously Easy to Do Business With." More about David Avrin: One of the most in-demand Customer Experience speakers and consultants in the world today, David Avrin, CSP, Global Speaking Fellow, has shared his content-rich, entertaining and actionable presentations with enthusiastic audiences across North America and in 24 countries around the world. David helps organizations better understand and...2024-05-0630 minExit Coach RadioExit Coach RadioDavid Avrin - How to Build and Position Your Business (F0118) David Avrin is a consultant and keynote speaker on Marketing and Branding. Today, he is going to talk about how to build and position your business for growth or acquisition.    Questions discussed:   1. The marketplace has changed in recent years, what does this mean for business owners and professionals? 2. How has social media changed the landscape? 3. What makes a business attractive to customers or potential partners?   Contact info:   Email: david@visibilitycoach.com Website: www.visibilitycoach.com  2024-02-0722 minThe Leadership HabitThe Leadership HabitEnhancing the Customer Experience with David AvrinOn this week’s episode of The Leadership Habit Podcast, Jenn DeWall talks to customer experience expert and keynote speaker David Avrin. Together, they explore the challenges of customer service in today’s fast-paced marketplace.  David shares his insights about the pain points customers are facing and how leaders can start enhancing the customer experience to win […] The post Enhancing the Customer Experience with David Avrin appeared first on Crestcom International.2024-01-1233 minWedding Business SolutionsWedding Business SolutionsDavid Avrin - Why Customers Leave (and how to win them back)Why Customers Leave – with David AvrinI was reading (listening) to my friend David Avrin’s book “Why Customers Leave and How to Win Them Back” and there were so many good nuggets in there that I just had to have him on the podcast. We talked about the customer experience and how so many times you lose the sale without even knowing that you were being considered.Listen to this new episode for some straight talk about the customer experience so you can find the kinks in your business pipeline and get more opportunities.Abo...2023-12-1132 minPractical AI: The Capacity for GoodPractical AI: The Capacity for GoodTurning Happy Customers Into Higher Revenue with David Avrin, a Customer Experience Keynote Speaker and ConsultantIn this episode of Practical AI: The Capacity for Good, David Avrin, a Customer Experience Keynote Speaker and Consultant, joins James Diel to reveal the importance of customer retention and how it impacts a company's revenue. They highlight the need for a customer retention strategy that prioritizes customer happiness, value, and engagement and delve into the challenges of providing a great customer experience, as well as the role of technology, such as AI, in improving customer service.With an impressive career spanning over two decades, David has captivated audiences across North America and around the globe with his...2023-12-0646 minBranding MattersBranding MattersCelebrating 100 Episodes! How to Become a Sought-after Speaker - David AvrinSend us a textOn this very special 100th episode of Branding Matters, I’m excited too welcome back my very first guest - David Avrin.David is a renowned keynote speaker, author and expert in the field of branding. With his extensive experience, David shares invaluable insights on how being a keynote speaker can be a game-changer in building your brand. This conversation is truly one of my favourites and is particularly relevant if you’re striving to create a strong and impactful brand presence in today's competitive landscape. 2023-11-1049 minPower Producers PodcastPower Producers PodcastWork Comp Experience for Days with Doug AvrinIn this episode of The Power Producers Podcast, David Carothers interviews Doug Avrin. Doug discusses his expertise in Workers’ Comp and his goal to help lead and develop others.Episode Highlights: Doug shares his journey in the insurance industry, starting as a trainee and working his way up to leadership roles. (2:51) Doug discusses the importance of providing great service and reducing experience mods for customers. (8:40) Doug explains that supporting injured workers and prioritizing their well-being in the insurance industry prevents long-term negative effects on their lives and overall costs. (17:23) Doug mentions that the in...2023-08-2857 min“Simply” Remarkable!“Simply” Remarkable!“Simply” Remarkable! with David AvrinJoin us for our weekly Live Streaming Show, “Simply” Remarkable! with host Sue Falcone and this week's guest, David Avrin!David helps organizations better understand and connect with their changing customers and clients to help future-proof their businesses. David’s business insights have been featured on thousands of media outlets around the world. He is one of a select group of international speakers to have earned the Global Speaking Fellow designation.David’s Most Requested Keynote Experiences include:• Your Customers are Changing! Are You?• How to Future-Proof Your Business by...2023-08-1635 minGigCX DecodedGigCX DecodedHow GigCX is your competitive advantage, with David AvrinIn this episode of the GigCX Decoded podcast, we speak with David Avrin, one of the most in-demand Customer Experience speakers and consultants in the world today.David helps organizations better understand and connect with their changing customers and clients to help future-proof their businesses. He is also the author of five books, and his insights have been featured in thousands of media outlets around the world.In this interview, David shares how CX can serve as a competitive advantage for businesses, and why business leaders don’t see CX as an opportunity to create a...2023-05-2540 minWhy Customers Leave with David AvrinWhy Customers Leave with David AvrinPhil Jones Interview - Author & Sales StrategistThere's no shortage of approaches to sales and the art of persuasion. Everyone tries, although few succeed consistently. But just imagine if you were able to approach every business conversation with the verbal tools and strategies to generate the best outcome almost every time. Well, my guest today is Phil M. Jones. He's the author of the staggeringly successful books Exactly What to Say and Exactly How to Sell. David Avrin: He's going to give you some insight into how to do both of those better than your competition. I'm talking today to the incomparable Phil M. Jones. 2022-11-1541 minThe Mojo SessionsThe Mojo SessionsDavid Avrin - What's it Like to do Business with Your Company?David Avrin, an in-demand global customer experience speaker, helps companies better understand and connect with their changing customers to future-proof their business. The author of 5 books including 'It's Not Who You Know, It's Who Knows You!', 'Why Customers Leave (and How to Win Them Back)' and his newest book 'The Morning Huddle, Powerful Customer Experience Conversations to Wake You Up, Shake You Up, and Win More Business', digs into the true and often alarming area of the customer experience. This conversation centres around critical leadership questions "What's it like to do business with your company?  What's it like to...2022-11-061h 07Legacy Roadmap PodcastLegacy Roadmap PodcastDavid Avrin Customer Experience  David Avrin and Robert talk about customer experience and how it is different from customer service. David shares incredible insights into the rules companies create that disempower their front line workers from truly helping people. The world is changing and customer expectations are changing, your business needs to understand and meet customers where they are and give them what they want. Check out more of David Website: davidavrin.com LinkedIn: /davidavrin Twitter: /DavidAvrin Facebook: /therealdavidavrin Instagram: /therealdavidavrin Did you love the value that we are putting...2022-09-271h 04Mitchell Report Unleashed PodcastMitchell Report Unleashed PodcastEpisode 388: How to Build the Perfect Customer Experience W/ David AvrinOne of the most in-demand Customer Experience speakers and consultants in the world today, David Avrin, CSP, Global Speaking Fellow, has shared his content-rich, entertaining and actionable presentations with enthusiastic audiences across North America and in 24 countries around the world. David helps organizations better understand and connect with their changing customers and clients to help future-proof their businesses. David's insights have been featured in thousands of media outlets around the world. He is also the author of five books including the acclaimed: It's Not Who You Know, It's Who Knows You!, Why Customers Leave (and How to Win...2022-09-2635 minShare Your StoryShare Your StoryDavid Avrin - Customer Experience Keynote SpeakerOne of the most in-demand Customer Experience speakers and consultants in the world today, David Avrin, CSP, Global Speaking Fellow, has shared his content-rich, entertaining and actionable presentations with enthusiastic audiences across North America and in 24 countries around the world. David helps organizations better understand and connect with their changing customers and clients to help future-proof their businesses. David's insights have been featured on thousands of media outlets around the world.He is also the author of five books including the acclaimed: It's Not Who You Know, It's Who Knows You!, Why Customers Leave (and H...2022-09-2200 minThe David Mammano ShowThe David Mammano ShowIt's All About Convenience in Today's World, with David AvrinDavid Avrin knows your customers are changing. To compete, you need to change as well.2022-09-0734 minThe Speaker Lab PodcastThe Speaker Lab PodcastHow to Build Your Speaking Business and Not Just Get Gigs with David AvrinWe’re living in a world that continues to change post-pandemic — and speakers have to continue adjusting to stay relevant! There are more opportunities now than ever for speakers, but you have to be intentional and have a clear plan to build a sustainable speaking business.This week, David Avrin joins us to share some great advice and a little tough love that will help you build your speaking business and not just get gigs.David has a background in marketing and decades of experience in the speaking industry, and he's here to help you understand what it takes right now...2022-09-0642 minThe Speaker Lab PodcastThe Speaker Lab PodcastHow to Build Your Speaking Business and Not Just Get Gigs with David AvrinWe’re living in a world that continues to change post-pandemic — and speakers have to continue adjusting to stay relevant! There are more opportunities now than ever for speakers, but you have to be intentional and have a clear plan to build a sustainable speaking business.This week, David Avrin joins us to share some great advice and a little tough love that will help you build your speaking business and not just get gigs.David has a background in marketing and decades of experience in the speaking industry, and he's here to help you unde...2022-09-0642 minThe Business Power Hour with Deb KrierThe Business Power Hour with Deb KrierDavid Avrin, CSPOne of the most in-demand Customer Experience speakers and consultants in the world today, David Avrin, CSP, Global Speaking Fellow, has shared his content-rich, entertaining and actionable presentations with enthusiastic audiences across North America and in 24 countries around the world. David helps organizations better understand and connect with their changing customers and clients to help future-proof their businesses.Click here to purchase David's most recent book, The Morning Huddle - Power Customer Experience Conversations to Wake You Up, Shake You Up and Win More Business!2022-08-291h 01The Only One Business ShowThe Only One Business ShowS4e5 The Ridiculously Easy to Do Business With Edition with David AvrinJames chats with David Avrin one of the most in-demand Customer Experience speakers and consultants in the world today. David Avrin, CSP, Global Speaking Fellow, has shared his content-rich, entertaining and actionable presentations with enthusiastic audiences across North America and in 24 countries around the world. David helps organizations better understand and connect with their changing customers and clients to help future-proof their businesses. David's insights have been featured on thousands of media outlets around the world. He is also the author of five books including the acclaimed: It's Not Who You Know, It's Who Knows You!, Why Customers Leave (and...2022-08-1134 minThe Answer is YesThe Answer is Yes#193 - David Avrin wants his Cholula and should get it! How to win customers backEnergetic, opinionated and very entertaining, David is the author of Why Customers Leave and How to Win Them Back as well as a keynote speaker and business consultant. He is happy to talk about dramatically changing customer expectations and the biggest mistakes companies make in designing and delivering their customer interactions.Best of all, David Avrin offers a unique perspective, the customer’s perspective and tangible takeaways. He is a “pro’s pro” with hundreds of media appearances, multiple business books and a very comfortable and confident approach to conversation. Find out more about David at: 2022-07-1151 minThe Connected Leadership PodcastThe Connected Leadership Podcast'Building Great Customer Relationships' with David AvrinIn this week's edition of the Connected Leadership Podcast, Andy Lopata's guest is David Avrin, speaker and author of five books on marketing and customer experience. The interesting question,'does convenience trump experience?' leads on to a discussion covering processes, digital automation, transactional relationships and  chatbots. Technology, in particular automation has allowed companies to simplify their processes, making life easier for them, but sacrificing the personal touch and convenience for the customer.  Andy and David go on to look at the reasons customers leave and what businesses can do to get them back.2022-07-0453 minSame Side Selling PodcastSame Side Selling PodcastHow To Build The Best Customer Experience with David AvrinThe customer experience has changed over the past few years. The expectations for access, immediacy, flexibility and convenience as customers have shifted and we must learn how to differentiate ourselves from competitors. In this week’s episode, Ian is joined by David Avrin. David is one of the most in-demand Customer Experience speakers and consultants in the world today. David Avrin, CSP, Global Speaking Fellow, has shared his content-rich, entertaining and actionable presentations with enthusiastic audiences across North America and in 24 countries around the world. David helps organizations better understand and connect with their changing customers and cli...2022-06-2327 minThe Bus StopThe Bus StopNSTA: The Bus Stop with David Avrin, President, The Customer Advantage Experience, 2022 NSTA Annual Meeting and Convention Keynote SpeakerThis week at NSTA: The Bus Stop - David Avrin, President, The Customer Advantage Experience, and 2022 NSTA Annual Meeting and Convention Keynote Speaker, joins NSTA Executive Director, Curt Macysyn for a lively podcast. David highlights his background and his journey from public relations to consulting, writing, and public speaking. David outlines the difference between customer service and the customer experience. David and Curt discuss the importance of flexibility and being easy to work with for businesses. The duo then dive into how the pandemic reinforced the need for businesses to be adaptable. Finally, David gives a sneak...2022-06-2221 minLets Have This ConversationLets Have This ConversationThe Customer Experience with: David AvrinRecognizing or ascertaining what makes (someone or something) different is the key to differentiating yourself from an overwhelming sea of sameness. Forbes reports: · 83% of companies that believe it’s important to make customers happy also experience growing revenue. · Brands with superior customer experience bring in 5.7 times more revenue than competitors that lag in customer experience. · 73% of consumers say a good experience is key in influencing their brand loyalties. · 77% of consumers say inefficient customer experiences detract from their quality of life. · Companies with a customer experience mindset drive revenue 4-8% higher...2022-05-1439 minWhy Customers Leave with David AvrinWhy Customers Leave with David AvrinRichard Bliss - Unlocking The Lindin Engagement CodeSo how do you make sense of social media marketing when the rules keep changing? Just when you think you've got it mastered, they change the algorithm. You've crafted the perfect linkedin post and you wonder why only five people have seen it, when the post before it got hundreds of reactions? Well, my guest today on the podcast is my friend, Richard Bliss. He has not only unlocked the code to linkedin effectiveness, but he will reveal the new combination to pick that lock and get our message and persona and brand seen and engaged with. Get ready...2022-03-2936 minNew Books in EconomicsNew Books in EconomicsDavid Avrin, "Why Customers Leave (And How to Win Them Back)" (Career Press, 2019)Today I talked to David Avrin about his new book Why Customers Leave (And How to Win Them Back) (Career Press, 2019).There are three central themes to this book: immediacy (customers want instant gratification), individuality (offer flexible, customized assistance) and humanity (show interest and concern for those you are assisting). Of them, as David Avrin notes in this pleasing, semi-rant of an interview, immediacy should be the easiest for companies to act on. Unfortunately, automation is paradoxically making immediacy often harder to achieve. Other ironies worth noting from Avrin’s perspective include: companies trying to head off nega...2021-12-0235 minDan Hill\'s EQ SpotlightDan Hill's EQ SpotlightDavid Avrin, "Why Customers Leave (And How to Win Them Back)" (Career Press, 2019)Today I talked to David Avrin about his new book Why Customers Leave (And How to Win Them Back) (Career Press, 2019).There are three central themes to this book: immediacy (customers want instant gratification), individuality (offer flexible, customized assistance) and humanity (show interest and concern for those you are assisting). Of them, as David Avrin notes in this pleasing, semi-rant of an interview, immediacy should be the easiest for companies to act on. Unfortunately, automation is paradoxically making immediacy often harder to achieve. Other ironies worth noting from Avrin’s perspective include: companies trying to head off nega...2021-12-0235 minNew Books in Business, Management, and MarketingNew Books in Business, Management, and MarketingDavid Avrin, "Why Customers Leave (And How to Win Them Back)" (Career Press, 2019)Today I talked to David Avrin about his new book Why Customers Leave (And How to Win Them Back) (Career Press, 2019).There are three central themes to this book: immediacy (customers want instant gratification), individuality (offer flexible, customized assistance) and humanity (show interest and concern for those you are assisting). Of them, as David Avrin notes in this pleasing, semi-rant of an interview, immediacy should be the easiest for companies to act on. Unfortunately, automation is paradoxically making immediacy often harder to achieve. Other ironies worth noting from Avrin’s perspective include: companies trying to head off nega...2021-12-0233 minBusiness Minds Coffee ChatBusiness Minds Coffee ChatDavid Avrin | Focusing In On The Customer ExperienceDavid Avrin, customer experience and marketing keynote speaker and consultant, author, and podcast host joins me on this episode. We talk about David's origin story from being in theater in college and singing in a popular acapella group to becoming a customer experience expert, the customer journey, why saying "no" is hurting your business, the tough conversations businesses need to have, social engineering, creating off-ramps, and more. Get connected with David: Website: http://www.davidavrin.com/  Facebook: https://www.facebook.com/therealdavidavrin  Instagram: https://www.instagram.com/therealdavidavrin/  T...2021-12-0258 minThe Quick Lube Expert PodcastThe Quick Lube Expert PodcastCustomer Service Is Different Than What It Used to Be ft. Customer Experience Consultant David AvrinThis week, M. Kevin Davis invites Customer Experience speaker and consultant David Avrin to the QLE Podcast. They discuss how customer expectations have changed over time, so our approaches and methods to providing the best customer service possible must as well. You can find out more about David Avrin by visiting www.davidavrin.com, or @davidavrin on social media. Check out his Morning Huddle program by visiting: www.morninghuddlemembership.com. ----- To learn more about how Quick Lube Expert can help you, visit: www.quicklubeexpert.com To learn more...2021-10-2138 minWriting To Get BusinessWriting To Get Business77 Step by Step Process for Writing a book - David AvrinPerhaps the biggest challenge for someone who wants to write a book is how to begin. How do you choose a subject, and how do you manage to write the 40,000 or 50,000 words, which, even in these streamlined times, are needed?Here to break this down for you in easy, understandable steps, is David Avrin, author of several books, and a business consultant who focuses on customer service.In terms of choosing a topic, David focuses on relevance. This word has a twofold meaning. The subject should be relevant to...2021-09-1034 minThe Rainmaking PodcastThe Rainmaking PodcastTRP 65: Future Proofing Your Business in a World of Uncertainty with David AvrinIn this episode of The Rainmaking Podcast, host Scott Love speaks with David Avrin—global keynote speaker, marketing expert, and author of The Customer Experience Advantage—about how professionals can future-proof their business in an unpredictable world. David explains that customer expectations have changed dramatically in recent years, with speed, access, and ease now considered standard. As clients increasingly compare service experiences across industries, firms that fail to adapt risk becoming irrelevant—even if their core service is strong.David emphasizes the importance of eliminating friction, understanding the evolving challenges facing your ideal clients, and creating structured opport...2021-09-0228 minThe Forward Thinking Podcast, Powered by FCCSThe Forward Thinking Podcast, Powered by FCCSConnecting with Clients and Creating a Competitive Advantage with David Avrin Is customer loyalty dead?  With constant disruptions in today’s marketplace, companies have to work smarter than ever before to maintain loyalties and meet the expectations of today’s customers, clients, and staff. Our guest today understands how forward thinking companies make this happen.  David Avrin is one of the most in-demand Customer Experience and Marketing speakers and consultants in the world today.  David will be speaking at the upcoming Forum for Ag Lending, and has joined the podcast to discuss the importance of connecting with your clients to ‘future-proof’ your business.  David shares insights into navigating the fast-pace...2021-08-2740 minWhy Customers Leave with David AvrinWhy Customers Leave with David AvrinWinning Digital CustomersIn this episode of The Customer Experience Advantage Podcast, David Avrin sits down for an eye-opening conversation with Howard Tiersky.We hear a great deal about customer experience shifting to digital. But what does digital transformation really look like? In this lives podcast, I speak with Howard Tiersky, CEO of FROM - The Digital Transformation Agency and author of Winning Digital Customers. Howard and his team have helped to lead and influence CX initiatives for the likes of Avis-Budget, NBC, JPMorgan Chase, A&E, Mattel, Airbus, Facebook, Verizon, Spotify and Amazon.Howard Tiersky is a...2021-06-0839 minWhy Customers Leave with David AvrinWhy Customers Leave with David AvrinA Billion Social Media Views! Steve Spangler — Amazing Science ExperiencesIn this episode of The Customer Experience Advantage Podcast, David Avrin sits down for an eye-opening conversation with Steve Spangler. What does it take to earn a billion social media views, 1,500 TV Appearances, 23 times on the Ellen DeGeneres show, 5 Emmy Award Nominations, and one Guinness World Record? Well, you don’t do it by being boring. In this powerful and energetic podcast, STEM influencer and media celebrity Steve Spangler talks about consistently earning throngs of eyes and ears online. You may want to switch to the video version of this one…Just saying.2021-05-2539 minCounsel Culture with Eric BrookerCounsel Culture with Eric BrookerThe Customer Experience Advantage with David AvrinKickoff your day with a bang! David Avrin sets the stage for profound learning and meaningful engagement with his thought-provoking content delivered with an entertaining, energetic and humorous style. In this conversation David will provide both the content and context for you to set the stage for caring for your customers in a new and more meaningful way.   Learn more at www.davidavrin.com2021-05-0547 minManage Self, Lead Others: Emotional Intelligence and Leadership for ManagersManage Self, Lead Others: Emotional Intelligence and Leadership for ManagersEp32 CX: Customer Experience Advantage, with David Avrin CSPCustomers today care less about your marketing claims and more about your convenience, differentiation and speed of delivery.Despite the move to self-serve, and do-it-yourself, when you deny customer the option of talking to a real person, they will deny you their business.Social proof rules the day. People give far more weight to what others say about you than what you say about yourself.Great products, brilliant leaders and game-changing technology can all be negated by a few negative online comments and reviews.2021-04-2129 minWhy Customers Leave with David AvrinWhy Customers Leave with David AvrinWho Couldn’t Use a Personal Sherpa?There are very few things about travel that are glamorous these days. Sure, we love to arrive in new locations, but the process of getting there or coming home can be arduous. But imagine having your own personal escort to help you carry your things, navigate security, watch your luggage and your kids so you can hit the restroom or grab some food for the family. In this episode of The Customer Experience Advantage, David Avrin sits down with entrepreneur Julie Melnick of SkySquad, a rapidly growing personal service with a brilliant and unexpected b...2021-03-1638 minWhy Customers Leave with David AvrinWhy Customers Leave with David AvrinThe Most Important Quality in Business Today - Bar None!One of the most important qualities a business can embody today is coincidentally the same thing that is tragically short supply. Trust has never been more important to earn and keep the loyalty of your customers, clients, and constituents. So what does it take, in an increasingly cynical world, to engender, earn and leverage trust? In this episode of The Customer Experience Advantage Podcast, David Avrin talks with David Horsager, CEO of the TrustEdge Leadership Institute about how trust is often overlooked, but at the core of every business decision, we make. He discusses the most important Pillars of t...2021-03-0936 minWhy Customers Leave with David AvrinWhy Customers Leave with David AvrinThe Burgerfication of America — and BeyondIn this episode of The Customer Experience Advantage Podcast, David Avrin sits down for an eye-opening conversation about how creative leaders are re-envisioning the traditional “burger joint” grab-and-go model.Industry veteran Julio Ramirez talks about the growth of the “better burger" category and their plans for alternate engagement models and international expansion. The new CEO of BurgerFi, one of the most talked-about newer players in the category and the newly-public company, is working with his team to re-envision the sit-down, curbside and delivery models. Tune-in for a great conversation with a very likeable company leader. Yo...2021-02-1642 minBranding MattersBranding MattersHow to Provide The Customer Experience Advantage with David AvrinSend us a textMy guest today is David Avrin; the author of the celebrated marketing books: It’s Not Who You Know It’s Who Knows You! And Visibility Marketing! And his latest book: Why Customers Leave (and How to Win Them Back) was named in Forbes as “One of the 7 Business Books Entrepreneurs Need to Read.” A former CEO group leader and executive coach with the world’s largest chief executive organization, David has helped thousands of CEOs and business leaders with their brands. This rock star (yes he used to be...2021-01-0842 minService EvolutionService EvolutionThe True Competitive Advantage: Customer Experience with Author, Speaker David Avrin - [REBROADCAST]FM EvolutionHost: Shawn BlackGuest: David AvrinShow [00:00:47] Intro [00:02:47] What are you Reading? [00:04:26] David’s Book [00:07:00] David’s Journey [00:12:01] Speaking in March [00:14:42] Difference between Customer Service & Experience [00:16:21] Accounting Story [00:20:12] How did David Begin Speaking [00:25:20] The Last Mile [00:30:25] Advice for when Breakdowns and Failures Happen [00:35:37] Future Proofing your Business [00:40:22] Handling Divided Attention [00:45:10] Close Quotes:"We hear in busines...2020-12-0446 minPress 1 For NickPress 1 For NickDavid Avrin - Customer Experience Keynote Speaker and Consultant [Customer Loyalty]David Avrin talk about his book "why customers leave and how to win them back". On this episode, Nick and David talk about how inflexible policies are bad for business, and the importance of balancing effiiency with effectiveness.2020-10-2335 minThe Fundamism PodcastThe Fundamism PodcastThe Customer Experience Advantage with David AvrinWhat differentiates your organization or yourself from everyone else in the market? In this episode of the Fundamism Podcast, customer experience expert and international speaker, David Avrin, discusses Why Customers Leave and How to Win Them Back (also the title of his new book). Highly entertaining and super FUN, David also offers some real tactical things that you can do to create a customer experience advantage and move your business forward. Learn more about David Avrin by visiting his site, visibilityinternational.com More info can also be found at davidavrinresources.comBe sure to...2020-07-0158 min10XDETAIL10XDETAIL10XDETAIL EP 76 David Avrin Speaker Author10XDETAIL EP 76 David Avrin Speaker Author   https://www.visibilityinternational.com/   https://www.amazon.com/Why-Customers-Leave-Them-Back/dp/B07PPBBYV3/ref=sr_1_1?dchild=1&keywords=david+avrin&qid=1589476065&s=electronics&sr=8-12020-05-1544 minR-ValueR-Value08: Your Personal Economy is Your Business Economy with David AvrinYour business’ economic realities are directly related to your personal economic realities. If you want to help your employees you have to educate them (and yourself) on all of the options available. Travis Pankake and Don Clymer are joined once again, back by popular demand, by speaker, thinker, business expert David Avrin. David lays out how the traditional buy/sell model of business has been completely upended by Coronavirus and how his business and businesses he interacts with are adapting. David Avrin is the author of the celebrated marketing books: It’s Not Who You Know...2020-05-0750 minService EvolutionService EvolutionThe True Competitive Advantage: Customer Experience with Author, Speaker David AvrinFM EvolutionHost: Shawn BlackGuest: David AvrinShow [00:00:47] Intro [00:02:47] What are you Reading? [00:04:26] David’s Book [00:07:00] David’s Journey [00:12:01] Speaking in March [00:14:42] Difference between Customer Service & Experience [00:16:21] Accounting Story [00:20:12] How did David Begin Speaking [00:25:20] The Last Mile [00:30:25] Advice for when Breakdowns and Failures Happen [00:35:37] Future Proofing your Business [00:40:22] Handling Divided Attention [00:45:10] Close Quotes:"We hear in busines...2020-02-0746 minSIIMcastSIIMcast42 - New JDI Editor-in-Chief with David Avrin and Paul NagyRecorded at the 2020 SIIM Leadership Retreat in Park City, Utah, Drs. Paul Nagy and David Avrin sit down to talk about the latter's new role as Editor-In-Chief of the Journal of Digital Imaging. Dr. Nagy led the search committee; the two discuss how the journal has changed over the years and where Dr. Avrin would like to see it go.2020-02-0526 minR-ValueR-ValueImpactful Tips on Running a Successful Business with IDI & David AvrinAt the end of the day, it's NOT about quality. Quality work should be the bedrock of your business. At the end of the day, the difference between sale or no sale is all about being memorable. So says our guest today, keynote speaker David Avrin. One of the most in-demand Customer Experience and Marketing speakers in the world today, David Avrin has shared his high-energy and content-rich presentations with enthusiastic audiences across North America and around the world including presentations in Singapore, Bangkok, Melbourne, Brisbane, Bangalore, Antwerp, Monte Carlo, London, Buenos Aires, Glasgow, Bogota, Rotterdam, Barcelona...2020-01-1452 minPunk CX: Customer Experience Insights with Adrian SwinscoePunk CX: Customer Experience Insights with Adrian SwinscoeReal competitive advantage in customer experience comes from understanding customers and what drives them away - Interview with David AvrinReal competitive advantage in customer experience comes from understanding customers and what drives them away - Interview with David Avrin, a keynote speaker, an author, a consultant and also CEO of Visibility International. David joins me today to talk about his new book: Why Customers Leave (and How to Win Them Back), what it’s about, what we can learn from it and what we should be doing differently to improve customer service and experience.2019-11-0330 minStart With A WinStart With A WinWhy Do Customers Leave? Interview With Expert David AvrinOur guest on this episode of the Start with a Win podcast is David Avrin, speaker and author of several books, most recently “Why Customers Leave (and How to Win Them Back)”. David says that the answer to why customers leave is a simple one: they leave because they can. There are so many choices out in the market and many channels available to customers, from real estate to retail to services to groceries. Business owners are often trying to operate under the assumption that they can control what their customers will buy, but customers don’t always want to do...2019-10-1627 minThe Entrepreneur WayThe Entrepreneur Way1277: If You Want People to be Interested You Have to be Interesting with David Avrin Founder and Owner of The Visibility CoachDavid Avrin, CSP has become one of the most popular speakers on customer experience in the world today. In recent years, David has presented for enthusiastic organizations and audiences in 22 countries on 6 continents. A former CEO group leader and an in-demand speaker for Vistage International, the world’s leading CEO member organization, David Avrin has had over 4,000 one-on-one conversations with company leaders regarding their value proposition and competitive advantages. David is the author of the newly released book, Why Customers Leave (And How to Win Them Back). “be careful who you listen to. People are very free with...2019-08-0100 minThe Remarkable Leadership PodcastThe Remarkable Leadership PodcastWhy Customers Leave with David Avrin Today’s mindset is different. Today everyone is good or the online reviews would drive them out of business. So, it’s not enough to have quality, care, or compassion. Your competitive advantage will be how you deliver your product better, faster, or more convenient. David Avrin is the author of Why Customers Leave (and how to win them back). David and Kevin discuss the book and how it illuminates some of the blind spots we have in how we work with customers. Leaders miss some things and there are unintentional consequences. They need to step back and ask some...2019-07-0833 minThe Marketing Book PodcastThe Marketing Book Podcast229 Why Customers Leave by David AvrinWhy Customers Leave (and How to Win Them Back) by David Avrin Click here to view the show notes! https://www.salesartillery.com/marketing-book-podcast/why-customers-leave-david-avrin Discover the 24 reasons people are leaving you for competitors and how to win them back. In Why Customers Leave, popular customer experience and marketing speaker David Avrin makes a compelling case for customer experience as a bankable differentiator in an era of vast marketplace choices. The book lays out the very visible reasons for the recent shift in customer mindset and expectation, illustrates the myriad ways...2019-05-311h 12The Business Power Hour with Deb KrierThe Business Power Hour with Deb KrierDavid AvrinOne of the most in-demand business marketing and customer experience speakers in the world today, David Avrin, CSP has shared his content-rich, entertaining, hard-hitting and memorable presentations to enthusiastic audiences across North America and in 25 countries around the world.  David Avrin has spoken for hundreds of audiences,  had one-on-one conversations with over 4,000 company CEOs regarding their competitive advantages. He is also the author of three books including the acclaimed: It's Not Who You Know, It's Who Knows You!, Visibility Marketing, and his newest book: Why Customers Leave (and How to Win Them Back).2019-05-231h 04The Relevant Leadership Podcast with Ty Bennett | Inspiration | Leadership | Motivation | Inspiring Stories | CEO Interviews | Bestselling AuthorsThe Relevant Leadership Podcast with Ty Bennett | Inspiration | Leadership | Motivation | Inspiring Stories | CEO Interviews | Bestselling AuthorsWhy Customers Leave & How to Win Them Back with David AvrinI chat with David Avrin, author of Why Customers Leave and How to Win Them Back, about the mistakes that businesses make that push customers away and what we can do to remedy those mistakes to drive customer loyalty. Find out more about David at http://www.visibilityinternational.com/ and get a copy of his book at https://www.amazon.com/Why-Customers-Leave-Them-Back-ebook/dp/B07JCMQ4MD2019-05-0732 minThe Customer Experience PodcastThe Customer Experience Podcast9. Why Customers Leave and How to Win Them Back w/ David AvrinIf you want to know why customers leave and you want to know how to win them back, have I got a podcast for you. I learned so much from David Avrin, a customer experience & marketing keynote speaker, consultant and author, whose most recent book is Why Customers Leave (and How to Win Them Back): (24 Reasons People are Leaving You for Competitors, and How to Win Them Back*). Avrin helps companies become responsive to their customers and prospect’s needs. Since the advent of the iPhone 11 years ago, everyone has gotten acclimated to instant gratification. The problem today is that ev...2019-04-1635 minPower-Up With Your Day With A Spellbinding Full Audiobook.Power-Up With Your Day With A Spellbinding Full Audiobook.Why Customers Leave (and How to Win Them Back): (24 Reasons People are Leaving You for Competitors, and How to Win Them Back*) by David AvrinPlease visithttps://thebookvoice.com/podcasts/1/audiobook/366847to listen full audiobooks. Title: Why Customers Leave (and How to Win Them Back): (24 Reasons People are Leaving You for Competitors, and How to Win Them Back*) Author: David Avrin Narrator: David Avrin Format: Unabridged Audiobook Length: 5 hours 25 minutes Release date: April 1, 2019 Genres: Business & Career Development Publisher's Summary: 'An eviscerating indictment of how poorly customers are often treated, and the powerful recipe for doing the exact opposite. Highly recommended!' --Jay Baer, founder of Convince & Convert and author of Hug Your Haters Discover the 24 reasons people are leaving you for competitors and how to...2019-04-015h 25Feel: This Thought-Provoking Full Audiobook For Story Seekers.Feel: This Thought-Provoking Full Audiobook For Story Seekers.Why Customers Leave (and How to Win Them Back) by David Avrin, Larry Winget - forewordPlease visithttps://thebookvoice.com/podcasts/2/audible/98117to listen full audiobooks. Title: Why Customers Leave (and How to Win Them Back) Author: David Avrin, Larry Winget - foreword Narrator: David Avrin Format: mp3 Length: 5 hrs and 24 mins Release date: 04-01-19 Ratings: 5 out of 5 stars, 17 ratings Genres: Consumer Behavior & Market Research Publisher's Summary: Discover the 24 reasons people are leaving you for competitors and how to win them back. In Why Customers Leave, popular customer experience and marketing speaker David Avrin makes a compelling case for customer experience as a bankable differentiator in an era of vast marketplace choices. The book lays...2019-04-015h 24Listen to Trending Full Audiobooks in Business & Economics, Marketing & AdvertisingListen to Trending Full Audiobooks in Business & Economics, Marketing & AdvertisingWhy Customers Leave (and How to Win Them Back): (24 Reasons People are Leaving You for Competitors, and How to Win Them Back*) by David AvrinPlease visithttps://thebookvoice.com/podcasts/1/audiobook/366847to listen full audiobooks. Title: Why Customers Leave (and How to Win Them Back): (24 Reasons People are Leaving You for Competitors, and How to Win Them Back*) Author: David Avrin Narrator: David Avrin Format: Unabridged Audiobook Length: 5 hours 25 minutes Release date: April 1, 2019 Genres: Marketing & Advertising Publisher's Summary: 'An eviscerating indictment of how poorly customers are often treated, and the powerful recipe for doing the exact opposite. Highly recommended!' --Jay Baer, founder of Convince & Convert and author of Hug Your Haters Discover the 24 reasons people are leaving you for competitors and how to win...2019-04-015h 25The VERY Visible Business Podcast with David AvrinThe VERY Visible Business Podcast with David AvrinEP10: Jeanne Bliss – The Chief Customer OfficerOn this program, David Avrin speaks with a pioneer in the customer experience category, Jeanne Bliss.  An early crusader advocating for the position of “Chief Customer Officer,” Jeanne has helped corporations define the CX leadership position and the behaviors that build a service culture. In this conversation, David finds a kindred spirit and no shortage of opinions on this burgeoning category. The author of such books as: “The Chief Customer Officer 2.0” and “Would you Do That To Your Mother,”  Jeanne is wicked smart and wonderfully engaging. Learn more about your ad choices. Visit megaphone.fm/adchoices2019-01-2943 minThe VERY Visible Business Podcast with David AvrinThe VERY Visible Business Podcast with David AvrinJeffrey Hayzlett: Global Business Celebrity —Thinking Big. Acting BiggerOn this program, David Avrin sits down with global business celebrity and marketing master Jefrey Hayzlett. A popular business author and hall-of-fame speaker, Jeffrey is best known as a maverick business man who business in way that is big, bold and often contrary to conventional wisdom. In this informal conversation, David and Jeffrey talk about the growth of the C-Suite media juggernaut. Learn more about your ad choices. Visit megaphone.fm/adchoices2018-12-1243 minThe VERY Visible Business Podcast with David AvrinThe VERY Visible Business Podcast with David AvrinEric Chester: What’s Your Employment Brand? — Creating a culture of internal advocates who will tell your story and sing your praises.In this podcast, David Avrin has a raucous conversation with Employee Engagement and Workplace Culture Expert and Hall-of-Fame Speaker Eric Chester. And Eric has a lot to say! For over three decades, millions of people have turned to Eric for eye-opening insights and strategies to understand an enigmatic emerging (and soon to be dominating) generation. David and Eric talk about how the best organizations are using strong  branding strategies and tactics to attracted the best prospective employees. (And here’s a hint: They aren’t sitting home gaming, snap-chatting and perusing Craig’s List.) The best prospective employees already have a job! S...2018-10-1750 minThe VERY Visible Business Podcast with David AvrinThe VERY Visible Business Podcast with David AvrinDr. Graeme Codrington: The Future isn’t Coming, it’s already here — and the word will never be the same!In this show, David Avrin has a fascinating and lively conversation with South African genius, (David’s description) Graeme Codrington, the leader of the international firm: Tomorrow Today. Consulting and speaking for some of the biggest companies in the world, Graeme and his team help organizations prepare for, and invest in what it will take to compete and win. David and Graeme debate the impact on technology, social media and  prognosticate on the dangers that are impacting how we communicate and conduct business today and in the very near future. Listen in for an eye-opening, thought-provoking and candid conversation.   Learn more...2018-10-1751 minThe Wealthy Speaker Podcast – Jane AtkinsonThe Wealthy Speaker Podcast – Jane AtkinsonSelling Secrets for Booking More Gigs with David Avrin  Today, The Wealthy Speaker Podcast is being brought to you by The Wealthy Speaker Book Bundle.  Do you have the right tools to build the speaking business of your dreams?  The only thing standing between you & Superstardom is YOU.   It’s time to get out of your own way and use the next 6 months to make it happen!   On this episode of The Wealthy Speaker, we are talking about selling.  David Avrin […] The post Selling Secrets for Booking More Gigs with David Avrin appeared first on Jane Atkinson. 2018-06-2853 minThe Persistent EntrepreneurThe Persistent EntrepreneurMarketing and Visibility - When Consumers think Everyone is the Same, How to Stand Out! International Speaker David Avrin on Path to Mastery!David Avrin - Author - It's Not Who You Know, It's Who Knows You!   David teaches people how to become the best choice in their marketplace "Be the local expert in your market. Instead of asking someone if you can sell their house ask them if you can buy them a coffee." David  In business, it’s no longer about being good. Today, everyone is good! It’s about being a visibly better choice than all the other good choices. "Don't market for the sale, market for the behavior." - David   ...2018-03-1544 minThe Persistent EntrepreneurThe Persistent EntrepreneurMarketing and Visibility - When Consumers think Everyone is the Same, How to Stand Out! International Speaker David Avrin on Path to Mastery!David Avrin - Author - It's Not Who You Know, It's Who Knows You!   David teaches people how to become the best choice in their marketplace "Be the local expert in your market. Instead of asking someone if you can sell their house ask them if you can buy them a coffee." David  In business, it’s no longer about being good. Today, everyone is good! It’s about being a visibly better choice than all the other good choices. "Don't market for the sale, market for the behavior." - David   ...2018-03-1544 minGrowth Think TankGrowth Think TankThe Visibility Coach Shares Uniqueness with David AvrinIn today's crowded marketplace, you have to have a unique aspect to your business to capture attention and close sales. We love to share the unique and we are emotionally engaged with a new approach to solving a known problem. Join me today in my chat with David Arvin who is a author and speaker about what it takes to win in today's marketplace. Get the show notes for 294 | The Visibility Coach Shares Uniqueness with David Avrin Click to Tweet: Listening to an amazing episode on Leaders in the Trenches @DavidAvrin with @GeneHammett #Business #Approach...2017-12-2524 minCAR WASH PodcastsCAR WASH Podcasts20: Visibility Marketing with David AvrinVisibility Marketing for your carwash business, with David Avrin. David is The Visibility Coach and founder of Visibility International.  He is an international speaker, author and business branding and marketing expert. In this episode, David shares his tips & advice on visibility marketing for the carwash business. “If you want people to be interested, you have to be interesting.” Henry Lopez is the host of this episode of The How of Carwashing show – helping you operate and grow your carwashing business. (TheHowOfCarwashing.com)2017-06-1445 minSuperCreativity Podcast with James Taylor | Creativity, Innovation and Inspiring IdeasSuperCreativity Podcast with James Taylor | Creativity, Innovation and Inspiring IdeasCL085: David Avrin on life as a professional public speakerIn this episode of The Creative Life Podcast I talk with David Avrin, one of the most in-demand marketing and branding keynote speakers in the world today. Known as The Visibility Coach he speaks to CEO’s, business owners, associations, entrepreneurs and executives about how to attract the best customers and create an army of raving fans. As an author his books include ‘Visibility Marketing’ and ‘It’s Not Who You Know. It’s Who Knows You”. “I want to spend my life doing things that matter with people who care.” – David Avrin In this episode, you’ll l...2016-11-3048 minGet Hooked On: This Must-Listen Full Audiobook For Curious Minds.Get Hooked On: This Must-Listen Full Audiobook For Curious Minds.Visibility Marketing: The No-Holds-Barred Truth About What It Takes to Grab Attention, Build Your Brand, and Win New Business by David AvrinPlease visithttps://thebookvoice.com/podcasts/1/audiobook/274678to listen full audiobooks. Title: Visibility Marketing: The No-Holds-Barred Truth About What It Takes to Grab Attention, Build Your Brand, and Win New Business Author: David Avrin Narrator: David Avrin Format: Unabridged Audiobook Length: 5 hours 14 minutes Release date: October 3, 2016 Ratings: Ratings of Book: 4.25 of Total 24 Ratings of Narrator: 4 of Total 2 Genres: Marketing & Advertising Publisher's Summary: The landscape is littered with the corpses of great products and strong companies that died because of crappy marketing.Why do so many companies fail so miserably? Why do high-priced ad agencies and marketing firms keep spitting out stupid...2016-10-035h 14Turn Every Moment Into a Story With Full AudiobookTurn Every Moment Into a Story With Full AudiobookVisibility Marketing: The No-Holds-Barred Truth About What It Takes to Grab Attention, Build Your Brand, and Win New Business Audiobook by David AvrinListen to this audiobook in full for free onhttps://hotaudiobook.com/freeID: 274678 Title: Visibility Marketing: The No-Holds-Barred Truth About What It Takes to Grab Attention, Build Your Brand, and Win New Business Author: David Avrin Narrator: David Avrin Format: Unabridged Length: 05:14:00 Language: English Release date: 10-03-16 Publisher: Brilliance Audio Genres: Business & Economics, Marketing & Advertising Summary: The landscape is littered with the corpses of great products and strong companies that died because of crappy marketing.Why do so many companies fail so miserably? Why do high-priced ad agencies and marketing firms keep spitting out stupid campaigns?Too many in business...2016-10-035h 14Listen to Trending Full Audiobooks in Business & Economics, Marketing & AdvertisingListen to Trending Full Audiobooks in Business & Economics, Marketing & AdvertisingVisibility Marketing: The No-Holds-Barred Truth About What It Takes to Grab Attention, Build Your Brand, and Win New Business by David AvrinPlease visithttps://thebookvoice.com/podcasts/1/audiobook/274678to listen full audiobooks. Title: Visibility Marketing: The No-Holds-Barred Truth About What It Takes to Grab Attention, Build Your Brand, and Win New Business Author: David Avrin Narrator: David Avrin Format: Unabridged Audiobook Length: 5 hours 14 minutes Release date: October 3, 2016 Ratings: Ratings of Book: 4.25 of Total 24 Ratings of Narrator: 4 of Total 2 Genres: Marketing & Advertising Publisher's Summary: The landscape is littered with the corpses of great products and strong companies that died because of crappy marketing.Why do so many companies fail so miserably? Why do high-priced ad agencies and marketing firms keep spitting out stupid...2016-10-035h 14