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Showing episodes and shows of
David P. Baker
Shows
2Bobs—with David C. Baker and Blair Enns
Should You Entertain That Acquisition Offer?
Ignoring any unexpected offers to buy your business that might come your way is not in your best interest. But neither is dating all opportunities in desperation. David has four things principals should consider, whether or not you are actively looking to sell your firm. Links “Should You Entertain That Offer?” by David C. Baker for punctuation.com 2Bobs London Meet-up on Thursday 8 May, 2025 at 2pm
2025-04-09
24 min
2Bobs—with David C. Baker and Blair Enns
Facing an Existential Crisis?
As we are hearing about more firms that are closing during these challenging times, David offers some guidance to help cut through the confusion when our worst fears in our business become reality. Links "Facing an Existential Crisis" article by David for punctuation.com Rory Sutherland's LinkedIn post David's LinkedIn post
2025-03-12
28 min
2Bobs—with David C. Baker and Blair Enns
10 Reasons a Buyer Might Want Your Firm
David thinks principals should build their firms as if they were going to sell it while Blair’s advice is to run it as if you’ll never sell it. Being aware of options as your firm matures can give you the leverage you might need in negotiations. Links “Ten Reasons Firms Are Bought” by David C. Baker for punctuation.com
2025-02-12
32 min
2Bobs—with David C. Baker and Blair Enns
Adapting Hiring Strategies Over Time
David describes the differences in what kind of people principals should hire during the early stage of their creative firm’s development when it’s all about “what we can afford,” the middle stage when it’s about “what we need,” and then the later days of an agency when it’s about “what we can learn.” LINKS “How Your Hiring Strategies Change” by David C. Baker for punctuation.com “The Problem of Standards” by David Maister
2025-01-01
26 min
2Bobs—with David C. Baker and Blair Enns
Selling Your Professional Services Firm
Blair interviews David about his new book, Selling Your Professional Services Firm: A Primer. LINKS Buy a copy of David's new book from him directly. Buy David's new book and audiobook on Amazon.
2024-12-04
41 min
2Bobs—with David C. Baker and Blair Enns
Questions, Not Answers
Blair interviews David on his recent article about the idea that expertise does involve supplying answers, eventually, but mainly expertise is about asking the right questions, first, and then offering a few answers after the truth surfaces. Links “Expertise Is Mainly About Asking Great Questions” by David C. Baker on Punctuation.com
2024-11-20
24 min
The World of Higher Education
Global Mega-Science: Universities, Research Collaboration, and Knowledge Production with David Baker
Join host Alex Usher in this episode of the World of Higher Education podcast as he interviews Dr. David Baker, coauthor of 'Global Mega-Science: Universities, Research Collaborations, and Knowledge Production.' They delve into the historical transformation of universities into major scientific research hubs, covering the evolution from individual labs to global mega-science collaborations. The discussion touches on the rise of the university science model, the significant role universities play in producing research publications, the impact of research commercialization, and how educational access has facilitated this development. They also explore international cooperation despite political and economic challenges, and the...
2024-10-17
24 min
2Bobs—with David C. Baker and Blair Enns
200th Episode Special
Blair and David reminisce about their podcasting journey since Blair first pitched the 2Bobs idea to David back in 2016, sharing what they've learned along the way, and what they might like to try with the podcast in the future.
2024-10-09
30 min
2Bobs—with David C. Baker and Blair Enns
How Account Managers Deliver Strategy
David unpacks six principles that can help creative firms benefit from delivering strategic guidance through their account managers. LINKS "Account Managers and Strategy" by David C. Baker at punctuation.com
2024-09-25
23 min
2Bobs—with David C. Baker and Blair Enns
Are Email Newsletter Even Viable Anymore?
Every few years we’re told that we need to move on from using email newsletters as a part of our marketing platform. And David says that advice has always been wrong. Links David’s article on Punctuation.com (subscribe to his newsletter at the bottom of the page) “Email is the Most Consistent, Reliable Marketing Channel on the Web and I Can Prove It” by Rand Fishkin
2024-08-28
29 min
2Bobs—with David C. Baker and Blair Enns
How to Make Horizontal Positioning Work
David provides some clear examples of what is required for a firm to be successful at offering one service for many different verticals. Links “Strengthening a Weak Horizontal Positioning” by David C. Baker on punctuation.com
2024-08-14
23 min
2Bobs—with David C. Baker and Blair Enns
Leading in a Chaotic World
David shares his decision-making framework that will help agency principals make better decisions during chaotic times like these. LINKS “Leading in a Chaotic World” article by David C. Baker on Punctuation.com
2024-07-17
28 min
2Bobs—with David C. Baker and Blair Enns
Maximizing Pro Bono Opportunities
While discussing eight ways creative firms can do pro bono work better based on an article David wrote recently, both he and Blair discover a couple new profound insights together. LINKS “Maximizing Your Pro-Bono Contributions” by David C. Baker at Punctuation.com Left-handed Mango Chutney
2024-02-28
19 min
2Bobs—with David C. Baker and Blair Enns
Churn, Baby, Churn
David gets flack for his contrary perspective on how agencies shouldn’t necessarily aim for long-term client relationships. So he clarifies how he’s seen the the fear of both client and employee churn hold firms back. LINKS "Reboot Your Culture Through New Business" "Your Firm Should Be A Team—Not A Family" "The Problem of Standards" by David Maister Read the transcript and episode notes at http://2bobs.com/podcast/churn-baby-churn
2023-01-04
30 min
2Bobs—with David C. Baker and Blair Enns
What Would YOUR Employee Review Look Like?
Would you fire yourself based on the firm's results? Fortunately, David cannot fire you. Unfortunately, David cannot fire you.
2022-03-16
33 min
Ditching Hourly
David C. Baker - The 5 Things That Happen Right After You Specialize
The “Expertise Expert” himself, David C. Baker, joined me on Ditching Hourly to talk about the five things that happen right after you specialize.SummaryHere is an AI summary of the key points from the episode:The episode is a discussion between Jonathan Stark and David C. Baker about positioning and specialization for consultants and professional services firms.They discuss the importance of niche positioning to stand out, attract ideal clients, see client patterns more clearly, accelerate learning, and always have things to write and talk about.They outl...
2022-03-08
55 min
The Soul of Enterprise: Business in the Transformation Economy
Interview with David C. Baker
Ron and Ed welcome David C Baker, the leading authority on positioning, reinventing, and selling firms in the creative and digital space, to the show. David is the author of five books, three of which focus on the central elements of the business of expertise: positioning, financial management, and leadership. David speaks regularly on more than 70 topics relevant to entrepreneurial expertise, from 20 executives to 5,000 live on TV, all over the world. We will speak with him primarily about his book, The Business of Expertise.
2021-09-03
55 min
Podcasting Stories
Ep006: The Soul of Enterprise with Ron Baker
Today on Podcasting Stories, we're talking with Ron Baker. Ron's name will be familiar to many of you in financial/professional services as the author of many books, including 'Professional's Guide to Value Pricing' and 'Pricing on Purpose,' but today I wanted to speak to him about how his businesses have been helped by his podcast, The Soul of Enterprise. I interviewed Ron earlier in the year for my tax podcast, The IC-DISC Show. I shared the story of how his work has literally added millions of dollars of value to my businesses. In...
2021-05-21
57 min
The IC-DISC Show
Ep023: Revolutionary Pricing with Ron Baker
Today on the IC-DISC Show, we're talking with Ron Baker, founder of VeraSage Institute, a think tank dedicated to teaching value-based pricing, and host of the Soul of Enterprise podcast. This really was a bucket list interview for me. Ron's work has literally added millions of dollars of value to our business and our clients. He's an amazing thought leader, and if you're in an industry where billable hours are the prevailing idea, his insights into revolutionary pricing models can be a game-changer for your business. Even if you're not in a professional...
2021-04-09
1h 17
2Bobs—with David C. Baker and Blair Enns
Objections to Specialization
In part two of their specialization conversation, David and Blair address six arguments they have heard from certain clients who toyed with the idea of broader positioning for their firms.
2020-09-09
30 min
2Bobs—with David C. Baker and Blair Enns
Do Generalists Really Triumph Over Specialists?
David and Blair have experienced a backlash against experts, expertise, and specialization thanks to David Epstein's book, and they disagree on whether or not it's worth reading.
2020-08-26
24 min
2Bobs—with David C. Baker and Blair Enns
The Rungs You Can Reach on the Ladder of Lead Generation
Blair and David discuss three tiers of inbound and outbound marketing that firms should be using for new business development.
2020-08-12
36 min
2Bobs—with David C. Baker and Blair Enns
The Journey From Generalist to Specialist
David and Blair address a listener request to go over the challenges that principals often go through once they decide to reposition their firm.
2020-07-29
34 min
2Bobs—with David C. Baker and Blair Enns
When to Shut Up and Listen and When to Speak Up
Blair and David, as two white business leaders, try talking about the traumatic and emotional yet very necessary changes happening now to end systemic racism. As they listen and allow space for the voices of diversity that need to be heard, they also struggle with when to speak up as examples, owning up to their mistakes which will hopefully help lead the way for real change. LINKS “How I’m Trying to Process Things Right Now” by David C. Baker “Speech and Systems” - episode 186 of Exponent podcast A Statement f...
2020-06-17
26 min
2Bobs—with David C. Baker and Blair Enns
Critical Questions Your New Business Person Should Be Able to Answer
David is frequently surprised by how many new business people have trouble answering five particular important questions about their jobs and their firms.
2020-06-03
33 min
2Bobs—with David C. Baker and Blair Enns
The Hate Sandwich You're About to Eat
Blair gets David to share a part of his upcoming book about how all client relationships have a cycle of love-hate-love that we have to be prepared for and push through.
2020-05-20
32 min
2Bobs—with David C. Baker and Blair Enns
Will You Be My Friend
David expects to get in trouble discussing Blair's topic about the role of friendship in business—between sales people and prospects, account people and clients, and principals and employees.
2020-05-06
37 min
2Bobs—with David C. Baker and Blair Enns
Changes in the Agency Client Landscape
David and Blair try to predict the future about what principals of creative firms can expect in their relationships with clients as the COVID-19 pandemic continues to impact business.
2020-04-22
29 min
2Bobs—with David C. Baker and Blair Enns
Business As Unusual - Managing in a Pandemic
Blair and David address five common questions they have heard from creative entrepreneurs as they both have been helping firms navigate the economic changes being caused by the COVID-19 pandemic.
2020-04-08
30 min
2Bobs—with David C. Baker and Blair Enns
When Rightsizing Makes Sense...And How to Do It
Given where the economy is currently heading, David offers a framework that can help principals of creative firms make those tough staffing decisions in a timely and considerate manner.
2020-03-25
34 min
2Bobs—with David C. Baker and Blair Enns
The Power of Options
David asks Blair to clarify his advice on offering proposal options and anchoring. Is it about more than just scope and price? LINKS Implementing Value Pricing: A Radical Business Model for Professional Firms by Ronald Baker The Strategy and Tactics of Pricing: A Guide to Growing More Profitably by Thomas T. Nagle and Georg Müller Pricing with Confidence: 10 Ways to Stop Leaving Money on the Table by Reed Holden and Mark Burton Negotiating with Backbone: Eight Sales Strategies to Defend Your Price and Value by Reed Ho...
2020-03-11
35 min
2Bobs—with David C. Baker and Blair Enns
How Digital Firms Are Different
Blair and David record a live episode at the Orpheum Theater in New Orleans for Bureau of Digital’s Owner Summit. Thank you to Carl Smith and Lori Averitt at Bureau of Digital for hosting the live recording at the Owner Summit on February 7, 2020 in New Orleans. And thank you to the amazing staff at the Orpheum Theater for helping us with the production and staging!
2020-02-26
35 min
2Bobs—with David C. Baker and Blair Enns
The Impact of Agile in the Real World
David does all the heavy lifting for Blair in his recent article so they can finally discuss the overlap between Agile as a management method and pricing policy. LINKS “Pros and Cons of Agile…in the Real World” by David C. Baker 2Bobs episode 78: “Phase Your Client Engagements” Manifesto for Agile Software Development “Agile is Dead (Long Live Agility)” by Dave Thomas
2020-02-12
36 min
2Bobs—with David C. Baker and Blair Enns
Understanding Account People
David keeps encountering clients who don’t appreciate how their account people actually contribute to their overall business, and Blair totally identifies with the traits that David describes. 2Bobs episode 44: “The Best Ways to Disrespect Account People” WHAT ACCOUNT PEOPLE DO, IN BROAD STROKES: Pull necessary data from the client, even when it’s tough to get their cooperation. Sell recommendations back to them that are in their best interest. Lead the client. (Interesting fact: “strategy” is latin for “general” in army who leads.) Protect margins. Grow the account. Send the client to hell...
2020-01-15
31 min
2Bobs—with David C. Baker and Blair Enns
What Leverage Do You Have With Client Contracts and MSAs?
Blair and David share their frustrations around some contracts that they have been asked to sign, making it clear why they are not attorneys. This episode does not contain legal advice. Get a lawyer for that: Sharon Toerek Candice Kersh Jeffrey Dermer Michael Lasky
2020-01-01
32 min
2Bobs—with David C. Baker and Blair Enns
When You Put Someone Else In Charge of Your Firm
David keeps seeing principals who get someone else to run their firm, which is not a good idea. Then he gets Blair's thoughts on why he thinks it happens. Links David C. Baker Seminar Win Without Pitching Workshops with Blair Enns Built to Sell: Creating a Business That Can Thrive Without You by John Warrillow Entrepreneurial Operating System Traction Library The Outsiders: Eight Unconventional CEOs and Their Radically Rational Blueprint for Success by William Thorndike
2019-12-18
30 min
2Bobs—with David C. Baker and Blair Enns
Productized Vs Customized Services and Monthly Recurring Revenue
David and Blair lay out some of the reasons why they think, in most cases, agencies pursuing recurring revenue models are making a mistake. Links “Why Monthly Recurring Revenue (MRR) Arrangements May Not Be Ideal” by David C. Baker The End of Average: How We Succeed in a World That Values Sameness by Todd Rose Pricing Creativity: A Guide to Profit Beyond the Billable Hour by Blair Enns The Life-Changing Magic of Tidying Up: The Japanese Art of Decluttering and Organizing by Marie Kondō “Unbundling the Corp...
2019-12-04
35 min
2Bobs—with David C. Baker and Blair Enns
Which RFPs Should You Respond To?
David brings up one of Blair's favorite topics: how they keep themselves and their clients from being trapped by requests for proposal. LINKS 2Bobs episode 70, “The Only New Business Indicator That Matters”
2019-11-20
30 min
2Bobs—with David C. Baker and Blair Enns
A Podcast After-Action Review
Blair and David share what they have learned as they have recorded 2Bobs podcast episodes for almost 4 years - what has worked well, what has been challenging, and what they would recommend to those agency principals who might be considering their own podcast. LINKS The Soul of Enterprise Episode 15: “The Best Learning Method Ever Devised: After Action Reviews” with Ron Baker and Ed Kless Build a Better Agency with Drew McClellan EconTalk with Russell Roberts Marcus dePaula, podcast producer and consultant BLAIR'S...
2019-11-06
31 min
2Bobs—with David C. Baker and Blair Enns
Common Traits of Success
Blair and David consider the hundreds of firms they have each worked with over the years to identify the characteristics of highest performing firms and what they have seen agency principals do to succeed.
2019-10-23
25 min
2Bobs—with David C. Baker and Blair Enns
The Only New Business Indicator That Matters
Blair shares some new data (at the time he and David recorded this discussion in January of 2016) that points to the one variable that can predict the likelihood of a prospect hiring your firm.
2019-10-09
28 min
The Selling Show
The Business of Expertise with David C. Baker
David C. Baker is an author, speaker, and advisor to entrepreneurial creatives worldwide. He has written 5 books, advised 900+ firms, and keynoted conferences in 30+ countries. The expert on the business of expertise talks about the differences of consulting and done-for-you services, non-interchangeable expertise, and how he structures his fees that line up with his business principles!
2019-10-08
34 min
2Bobs—with David C. Baker and Blair Enns
Taking the Team Seriously
David wants to know if Blair thinks it's harder for creative firms to find great prospective clients, or great employees, as they unpack how to attract the right candidates using a “lead generation” plan. Ideas for “Lead Generation” of candidates: Social media presence Guest teach a single class at a known school that typically turns out a best student every semester Offer your facility as a meeting place for trade/association meetings Put a rotating art gallery with an open house when the display rotates Quarterly webinar for prospective employees on topics they would be fascin...
2019-09-25
34 min
2Bobs—with David C. Baker and Blair Enns
Top Ten New Business Development Myths
Blair is in the spotlight discussing some bad practices driven by assumptions he's seen his clients make over the past couple decades, a few of which are new to David. 10. Branding and Full Service Advertising are Specializations 9. The More You Have to Sell the More Likely a Sale 8. An Increase in Meetings Leads to an Increase in Sales 7. The Written Proposal is a Necessary Step in the Sales Process 6. Build Personal Relationships to Build Sales 5. Presentation Skills Training Leads to Improved Business Development Success 4. Chemistry...
2019-09-11
34 min
2Bobs—with David C. Baker and Blair Enns
Six Staffing Blunders
Blair interviews David about six employee archetypes which can end up being big hiring mistakes for creative firms.
2019-08-28
31 min
2Bobs—with David C. Baker and Blair Enns
Making Adversarial Assumptions in the Sales Process
Blair has another podcast therapy session about “good clients vs. bad clients,” as David tries to help him see procurement people as actual human beings who sometimes are just overwhelmed.
2019-08-14
35 min
2Bobs—with David C. Baker and Blair Enns
Building Your Personal Brand
Blair has an aversion to the topic of personal branding, so David offers examples of why, when, and how the personal brands he’s seen principals develop can be either helpful or harmful for their firms. LINKS “Launch Your Career as a Podcast Guest” by David C. Baker Episode 1 of Dexter Guff is Smarter Than You: “You Don’t Exist Without a Personal Brand” The Visible Expert® by Hinge Marketing “Personal Branding for Creative Professionals” course by Dorie Clark
2019-07-31
34 min
2Bobs—with David C. Baker and Blair Enns
Can We Learn Anything From the Consulting Firms?
Blair and David explore the differences they see between consultants and agencies in an effort to understand how the landscape is changing and what creative firms can do to beat consultants at their own game. Links The Business of Expertise: How Entrepreneurial Experts Convert Insight to Impact + Wealth by David C. Baker Alchemy: The Dark Art and Curious Science of Creating Magic in Brands, Business, and Life by Rory Sutherland
2019-07-17
34 min
2Bobs—with David C. Baker and Blair Enns
Be the Client You Want to See in the World
David admits to making a mistake, as Blair finishes his discussion from a couple episodes back on the eighth pricing model, which he claims “is the highest expression of entrepreneurship there is.” Links 2Bobs episode 61 - “Different Pricing Models” Prohibition Gin and Toolbox Design Cup & Leaf “Unbundling the Corporation” by John Hagel III and Marc Singer for the Harvard Business Review The Futur and Chris Do of Blind™ Conscious Minds
2019-07-03
34 min
2Bobs—with David C. Baker and Blair Enns
Size Matters
David and Blair address the obsession that many principals have with the size of firms, and the advantages of being either big or small.
2019-06-19
32 min
2Bobs—with David C. Baker and Blair Enns
Different Pricing Models
Blair is struck by how creative businesses have trouble applying their creativity to their revenue models, so he and David discuss some of the best ways firms can get paid. LINKS Subscribed: Why the Subscription Model Will Be Your Company's Future - and What to Do About It by Tien Tzuo The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue by Robbie Kellman Baxter The Automatic Customer: Creating a Subscription Business in Any Industry by John Warrillow 2Bobs Episode 31: “Mastering the Val...
2019-06-05
34 min
2Bobs—with David C. Baker and Blair Enns
Greatness Requires Discomfort
David and Blair each share their own perspectives on how chasing comfort has kept them and their clients making the right decisions in both management and sales situations. LINKS 2Bobs Episode 2: Say What You Think The Challenger Sale: Taking Control of the Customer Conversation by Matthew Dixon
2019-05-22
28 min
2Bobs—with David C. Baker and Blair Enns
Things Principals Should Do More Of
David and Blair each share a list of things that they wish agency principals would do more of to take their firms to the next level of success. Links "The Problem of Standards" by David Maister 2001
2019-04-24
22 min
2Bobs—with David C. Baker and Blair Enns
There Are NOT Seven Reasons Why Clients Hire You
Blair and David work on clarifying things by coming up with only six reasons why businesses hire creative firms.
2019-04-10
30 min
2Bobs—with David C. Baker and Blair Enns
Where Do Ideas Come From?
Blair and David share the places they find good ideas that they turn into content, the best of which end up being incorporated into their services. Read the transcript ➝
2019-03-27
32 min
2Bobs—with David C. Baker and Blair Enns
It's a Small World After All
David finds Blair's thoughts fascinating on how far agencies should service or pursue clients geographically, and whether or not the location of a firm should be a factor.
2019-03-13
29 min
2Bobs—with David C. Baker and Blair Enns
Why Account People Should Close New Business
David gives Blair four practical reasons for sales people to hand off new business to the account person before the deal is closed instead of after.
2019-02-27
23 min
2Bobs—with David C. Baker and Blair Enns
A Beginner's Guide to Negotiating
David gets into Blair's head to get his 10 basic negotiating tips that he has worked with clients on over the years. LINKS “10 Negotiating Tips” (with 5 bonus tips) “Selling in One Lesson,” 2Bobs episode 49 Buying Less for Less: How to avoid the Marketing Procurement dilemma, by Gerry Preece Negotiating with Backbone: Eight Sales Strategies to Defend Your Price and Value, by Reed K. Holden TRANSCRIPT DAVID C. BAKER: Blair, today we are going to talk about 10 really interesting ways you can get your spouse to go...
2019-02-13
35 min
2Bobs—with David C. Baker and Blair Enns
Seven Positioning Mistakes to Avoid
After having discussed positioning in multiple previous episodes, David puts together in this one episode the seven most common mistakes firms make when positioning themselves.
2019-01-30
34 min
2Bobs—with David C. Baker and Blair Enns
Debriefing After a New Business Call
David asks Blair about using "after action reviews" following sales calls, and the two key questions that should be asked as a part of that debriefing process. LINKS Episode #15 - The Best Learning Method Ever Devised: After Action Reviews, from The Soul of Enterprise Podcast with Ron Baker and Ed Kless TRANSCRIPT DAVID C. BAKER: Blair, today we are going to talk about debriefing after a new business call. Not after just a business call, but a new business call, right? So how did this topic come to your mind? What go...
2019-01-16
30 min
2Bobs—with David C. Baker and Blair Enns
Shoot - Now What Do We Do?
Blair asks David to make some predictions about the new year, and then they discuss some ways that businesses can prepare for and react to (God forbid) an economic downturn. TRANSCRIPT BLAIR ENNS: David, predict the future. Coming year, the year ahead ... It doesn't matter when people are listening to this or when we've recorded it, but in the year ahead is it going to be a year of abundance or is it batten the hatches, we've got trouble? DAVID C. BAKER: I think it'll probably be right in the middle. I...
2019-01-02
34 min
2Bobs—with David C. Baker and Blair Enns
Selling in One Lesson
Blair describes to David how he was able to distill his Win Without Pitching approach into a simple formula: P=db/D Power = desirability / Desire Links Economics in One Lesson: The Shortest and Surest Way to Understand Basic Economics by Henry Hazlitt Economics in One Lesson Wikipedia page Henry Hazlitt Wikipedia page The Win Without Pitching Manifesto by Blair Enns Transcript DAVID C. BAKER: Blair, We are going to talk about selling in one lesson. BLAIR ENNS: I know why you're laughin...
2018-12-19
34 min
2Bobs—with David C. Baker and Blair Enns
The Risk Episode
After touching on the topic of risk in many other episodes of this podcast, David and Blair finally take a full episode to discuss at length the role of risk in entrepreneurship. LINKS "Confessions of a Recovering Consultant" by Blair Enns Hyman P. Minsky Archive Twitter exchange with Jonathan Stark on risk Strategic Coach program with Dan Sullivan "A Mission With No Exit" by Blair Enns Peter Drucker TRANSCRIPT BLAIR ENNS: David, what's the riskiest thing you've ever done? DAVI...
2018-12-05
31 min
2Bobs—with David C. Baker and Blair Enns
Open Book Management
Blair gets David to admit that he was kind of wrong about open book management being just a fad when he originally wrote about it almost two decades ago, and David offers ways that it can actually benefit both employees and clients when used appropriately. Links Financial Management of a Marketing Firm by David C. Baker TRANSCRIPT BLAIR ENNS: David, today we're going to talk about open book management. How does that sound to you? DAVID C. BAKER: Sounds like you think you're in charge. Why don't you say, "Can...
2018-11-21
24 min
2Bobs—with David C. Baker and Blair Enns
Alternative Forms of Reassurance
Blair and David analyze and then look beyond the requests for reassurance potential clients make during the late stage of a sale to address their underlying motivations. LINKS “Transtheoretical Model” (Prochaska & DiClemente, 1983; Prochaska, DiClemente, & Norcross, 1992) TRANSCRIPT DAVID C. BAKER: Blair, today I want to ask you about something that I've heard you talk about for many years and it's this notion of alternative forms of reassurance. BLAIR ENNS: Yeah. DAVID: We used to do this event together and we did it for like 10 years running. BLAIR: Yo...
2018-11-07
29 min
2Bobs—with David C. Baker and Blair Enns
Seven Strategies to Grow Accounts
David disagrees with Blair (sort of) on his model for growing existing accounts in the post-AOR era, and then offers his list of 6 ideas on the topic. Links The Peter principle The Challenger Sale by Matthew Dixon and Brent Adamson Tony Mikes Transcript DAVID C. BAKER: Today Blair, we are coming to you live from the ReCourses Woodworking Shop, where so far I have done no woodworking, but a whole lot of podcast recording. Maybe I need to take my saws up to my office or something, but...
2018-10-24
31 min
2Bobs—with David C. Baker and Blair Enns
The Best Ways to Disrespect Account People
Blair remembers what it was like when he was an account person himself, and David shares five ways firms can treat their account people better. LINKS “How to Drive Your Employees Bat Sh*t Crazy” 2Bobs episode TRANSCRIPT BLAIR ENNS: David, we're talking today about how to disrespect people. This is your topic idea. DAVID C. BAKER: Yeah, I get so many requests from people that want help with this, and they naturally ask me. Right? BLAIR: Yeah. Of course they do. DAVID: "Who'd be really an...
2018-10-10
29 min
2Bobs—with David C. Baker and Blair Enns
The Seven Masteries of the Rainmaker
Blair offers seven mindsets that any seller of expertise needs to master so that they can behave like the expert in the sales cycle. Links "The Jedi Mindset" by Blair Enns McClelland's Human Motivation Theory, also known as Three Needs Theory, Acquired Needs Theory, Motivational Needs Theory, and Learned Needs Theory Transcript DAVID C. BAKER: Good morning, Blair. You are in London. I'm in Nashville. BLAIR ENNS: Yeah, it's my afternoon, and it's your seven AM. DAVID: And don't tell me you've gotten a lot mo...
2018-09-26
33 min
2Bobs—with David C. Baker and Blair Enns
If I Were Starting Over
LINKS "The Great Convergence Is Upon Us" by Blair Enns "CRM: The Train Coming At You" by Blair Enns AltGroup.net website "Eight Gauges on Your Agency Dashboard" by David C. Baker The Outsiders: Eight Unconventional CEOs and Their Radically Rational Blueprint for Success by William Thorndike "Rising From the Ashes: A New Agency Model" by Blair Enns TRANSCRIPTION DAVID C. BAKER: Blair today we're going to start over. Both you and I are going to start over. We're going to pretend to start over an...
2018-09-12
34 min
2Bobs—with David C. Baker and Blair Enns
The X-Factor
Blair gives David some homework to identify patterns in the principals of creative practices who are successful and have that "je ne sais quoi." LINKS 2Bobs Episode 28 - "Positioning Cheats" Start With Why by Simon Sinek "Top 10 Podcasts Agency Owners Listen To" by Daniel de la Cruz Crucial Conversations - Tools for Talking When Stakes Are High by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler TRANSCRIPT DAVID C. BAKER: Blair today, we are going to catch up with the rest of the world. I ca...
2018-08-29
32 min
2Bobs—with David C. Baker and Blair Enns
Starting...Existing...Thriving
Blair interviews David on what each of the three levels of success in running a creative firm looks like. Links 2Bobs Episode 39 - "Replacing Presentations With Conversations" The Win Without Pitching Manifesto, by Blair Enns The Business of Expertise: How Entrepreneurial Experts Convert Insight to Impact + Wealth, by David C. Baker Built to Sell: Creating a Business That Can Thrive Without You,by John Warrillow Pricing Creativity: A Guide to Profit Beyond the Billable Hour, by Blair Enns 2Bobs Episode 31 - "Mastering the Value Conversation"...
2018-08-15
34 min
2Bobs—with David C. Baker and Blair Enns
Replacing Presentations With Conversations
David re-reads the 2nd chapter of Blair’s first book, leading to a discussion about how sales people have to choose between either presenting to clients or being present to them. TRANSCRIPT DAVID C. BAKER: Blair, we are going to talk today about replacing presentations with conversations. BLAIR ENNS: The second proclamation. DAVID: Yeah, it's actually the second chapter in your book, which I'm holding right now in my grimy little hands. The book, it's black with red, looks like foil to make it look expensive, so you could charge an extra c...
2018-08-01
28 min
2Bobs—with David C. Baker and Blair Enns
Reviewing the "Surveillance Footage"
There are seven patterns that almost all principals are guilty of. When David and Blair point them out, it leads their clients to say, “you must have hidden cameras in my office!"
2018-07-18
26 min
2Bobs—with David C. Baker and Blair Enns
Collaborating with Competitors
David and Blair compare each other's competitiveness, and then offer some specific ways principals can actually collaborate with their competitors as a part of building beneficial business relationships. TRANSCRIPT BLAIR: David, today we're going to talk about how to crush your competition, is that right? DAVID: Instantly I got very excited about the concept, that's really not what we're going to talk about, but I love that idea. Oh my God, I'm just too competitive, but that's actually the opposite of what we're going to talk about I think, unless you w...
2018-06-20
27 min
2Bobs—with David C. Baker and Blair Enns
Four Segments of New Business
Blair and David come up with descriptive words that help clarify each of the four parts of what David calls the "pantheon" for new business: positioning, lead generation, sales, and pricing. Pricing Creativity: A Guide to Profit Beyond the Billable Hour Mastering the Value Conversation podcast episode
2018-06-06
27 min
2Bobs—with David C. Baker and Blair Enns
Using Assessment Instruments in Your Firm
David and Blair explore the big topic of personality assessment tools that can help firms “get the right people on the bus.” Not Your Typical Personality Types →
2018-05-16
33 min
2Bobs—with David C. Baker and Blair Enns
Thoughts on Partnership
Blair and David dive into a discussion on ownership structures, looking at the results of a survey that David did recently about partnerships.
2018-05-02
34 min
2Bobs—with David C. Baker and Blair Enns
What Good Clients Are Really Looking For
Listeners on Twitter wanted to know what clients actually want from creative firms, so David makes a list based on his experience of what good clients want, while Blair's reaction is "who cares what clients want... all they wanted was a 'faster horse.'"
2018-04-18
34 min
Ditching Hourly
The Business of Expertise with special guest David C. Baker
Guest David C. Baker joins me to talk about expertise, positioning, the pros and cons of vertical vs horizontal focus, addressing client concerns about conflicts of interest, the risk of hitching your cart to a third party, and tons more.David's BioDavid grew up with a tribe of Mayan Indians in a remote village in the highlands of Guatemala. He’s an author, speaker, and advisor to entrepreneurial experts. This is his fifth book.He’s a helicopter and airplane pilot, an avid photographer, and taught high performance motorcycle riding/racing. Based in N...
2018-02-07
43 min
2Bobs—with David C. Baker and Blair Enns
An Introduction to David C. Baker
Blair interviews David about who he is and why people should pay attention to what he has to say - if they should at all...
2017-07-12
19 min
2Bobs—with David C. Baker and Blair Enns
The Business of Expertise - Part 1
David Baker wrote a book! And Blair asks him about his authoring process, publishing, and the book's topic.
2017-06-14
33 min
2Bobs—with David C. Baker and Blair Enns
What Happens When You're Away
David and Blair list good and bad things that can happen when the principal steps away from their creative firm for a period of time, which is based on David's blog post on the matter.
2017-05-31
33 min
Beyond The Gate Radio
Bishop James Long Exorcist on Beyond the Gate Radio with David Baker
Our Halloween Special tonight is with Exorcist Bishop James Long of the Old Catholic Church. In this repeat show we talk about demons, possessions and dark entities. It is very informative and very interesting.
2016-11-01
1h 02
Beyond The Gate Radio
Dangers of Paranormal Pt-2 Karen Hager-David Baker Beyond the Gate radio
Karen Hager from radio Out of the Fog hosts psychic/medium David Baker on her show. Beyond the Gate with permission has re-played the show in two parts on this station for our Halloween listeners. We discuss the dark side of the paranormal. Why and how do people get possessed, why or how can spirits follow you home or affect your life and more. If you are a ghost hunter, then you should listen to this. Part II gets even more in-depth. Listener discretion advised as a short audio of an exorcism is played later in the show. If you don’t h...
2016-10-31
00 min
Beyond The Gate Radio
Dark Side of Paranormal Pt-1 Karen Hager and David Baker Beyond the Gate radio
Karen Hager from radio Out of the Fog hosts psychic/medium David Baker on her show. Beyond the Gate with permission has re-played the show in two parts on this station for our Halloween listeners. We discuss the dark side of the paranormal. Why and how do people get possessed, why or how can spirits follow you home or affect your life and more. If you are a ghost hunter, then you should listen to this. Part II gets even more in-depth.
2016-10-31
58 min
Beyond The Gate Radio
Johnny Zaffis of The Haunted Collector repeat on Beyond the Gate Radio
Johnny Zaffis is a demonolgist and paranormal investigator and the star of TV's "The Haunted Collector". He is the nephew of the famous late Ed Warren and is wife Lorraine Warren. Here we give you a repeat interview with him. The show has been edited so that when you listen we start right off talking to John who prefferes to be addressed as Johnny. Hosted by David Baker and Cheryll Baker. Enjoy this 2016 Halloween weekend special, the firs of four shows.
2016-10-30
59 min
Beyond The Gate Radio
What Happens to your Beloved Pet when they die? Beyond the Gate Radio Presents
What Happens when your Pet dies? On tonight’s show, Animal Planets TV celebrity psychic/medium Barbara Mackey, with co-host Cheryll Baker and I will be discussing the topic of what happens when your beloved pet passes away. To many our pet is our child, companion or family member. Do animals possess a soul? Do they visit us after their passing? Where do they go? Those and other questions will be answered on tonight’s show. Barbara Mackey’s website: www.barbaramackey.com/
2016-02-22
1h 43
Beyond The Gate Radio
DAVID M BAKER, Psychic, Medium, Teacher, Author on Beyond the Gate Radio
David M. Baker is a psychic, medium, teacher, researcher. advisor to the paranormal and publisher author. He is also host of Beyond the Gate Radio a spiritual and paranormal radioo show. His website is: www.mediumdavidb.com
2014-10-13
1h 40
Beyond The Gate Radio
Medium Melanie Runyan Dedication Show on Beyond the Gate Radio
This show is dedicated to our friend and previous guest Melanie Runyan who recently passed away. Our show will be hosted by David and Cheryll Baker and Kevin Schoeppel. Below is her biography. Melanie Runyan has been a gifted clairvoyant medium from birth. Her small-town upbringing gives her a straightforward, warm and intimate way of relating to her sitters. The precise information which she gives them has become the basis for healing of relationship issues between living persons and those who have passed on. Melanie is featured in the book The Bible: The Truth About Psychics & Spiritual Gifts by Kevin Sc...
2014-07-21
1h 31
Beyond The Gate Radio
The Psychic Twins 2014 Predictions on Beyond the Gate Radio
~~The Psychic Twins (Terry and Linda Jamison), have shocked audiences across the world with their eerily accurate predictions, including the events of 9/11, JFK Jr.’s death in a small plane, the Times Square terrorist incident, and the winners of the 2009 Oscars. The Jamison sisters cracked the case of Olivia Newton-John’s missing boyfriend on the CBS Insider in 2005. The Psychic Twins accurately predicted the record 500-year flood and the deadly tornadoes of 2011, the massive earthquakes of 2010, and Hurricane Irene on ABC’s The View. They also predicted the massive “Frankenstorm Hurricane Sandy” of 2012. Additionally, their predictions for 2013 with hundreds coming true set a...
2014-01-06
1h 29
Beyond The Gate Radio
The Psychic Twins 2012 Predictions from 2/19/12
On this SPECIAL show we have taken off the interview and left only The Predictions portion of the show as many have requested. Predictions for the year 2012 by our world famous guests Terry and Linda Jamison well known as The Psychic Twins. With twenty years as professional psychics, identical twins Terry and Linda Jamison, internationally known as The Psychic Twins are the world’s most documented psychics, with an unrivaled track record of accurate world and celebrity predictions. The Psychic Twins have shocked audiences across the world with their eerily accurate predictions, including the events of 9/11, JFK Jr.’s death in a sm...
2012-11-08
18 min
Beyond The Gate Radio
The Psychic Twins 2012 Predictions on Beyond The Gate Radio
Interview with “The Psychic Twins” Terry and Linda Jamison who will be making their predictions for the year 2012. With twenty years as professional psychics, identical twins Terry and Linda Jamison, internationally known as “The Psychic Twins,” are the world’s most documented psychics, with an unrivaled track record of accurate world and celebrity predictions. The Psychic Twins have shocked audiences across the world with their eerily accurate predictions, including the events of 9/11, JFK Jr.’s death in a small plane, the Times Square terrorist incident, and the winners of the 2009 Oscars. The Jamison sisters cracked the case of Olivia Newton-John’s missing boyfr...
2012-11-08
1h 07
Beyond The Gate Radio
Psychic PIERRE OSIAS on Beyond the Gate Radio 6-24-12
Pierre is a young psychic born with the ability to hear spirit life-forms clairaudiently and telepathically. A life-altering spiritual experience has given him a mission in life to help people heal their realities by helping them to understand their internal worlds. Pierre has a unique energy to him as well as an advanced psychic perspective on all things spiritual and paranormal. Host David Baker: We welcome back Pierre to the show once again as he shares his amazing Psychic abilities and insight with all of us. You will love him! He offers psychic readings through his website: www.wix.com/ava...
2012-06-25
1h 35
Beyond The Gate Radio
TOM FLYNN Medium Replay from April 17, 2012
Tom Flynn is an internationally known Medium, Psychic & Healer. Coming from Cork in the UK, Tom travels around the world and has been on Radio, TV & has had articles published about him. Tom is currently in San Francisco and giving service at the Golden Gate Spiritualist Church where he gives readings and healing, helping to reach out to others everywhere he goes. He will also be traveling to Hawaii by also be traveling to Hawaii by special invitation to do his fantastic work. Additionally, he will be filmed in an interview about Mediums in David Baker's upcoming Medium Project. Please visit T...
2012-04-23
1h 19
Beyond The Gate Radio
Tom Flynn Medium on Beyond The Gate Radio April 17, 2012
Tom Flynn is an internationally known Medium, Psychic & Healer. Coming from Cork in the UK, Tom travels around the world and has been on Radio, TV & has had articles published about him. Tom is currently in San Francisco and giving service at the Golden Gate Spiritualist Church where he gives readings and healing, helping to reach out to others everywhere he goes. He will also be traveling to Hawaii by also be traveling to Hawaii by special invitation to do his fantastic work. Additionally, he will be filmed in an interview about Mediums in David Baker's upcoming Medium Project. Please visit...
2012-04-18
1h 19
Beyond The Gate Radio
The Psychic Twins 2011 Predictions on Beyond The Gate Radio
This is the Pod Cast of our show on January 23, 2011 with The Psychic Twins, Linda and Terry Jamison. Hosts David and Cheryll Baker interviewed Linda and Terry who later gave their predictions for 2011. Little did we know at the time that 95% of their predictions would not only come true, but were mentioned as legendary by The Psychic Twins themselves while on Coast to Coast am Radio while being interviewed by host Ian Punnett. Here are just a couple of examples of their predictions and the results: Linda and Terry: "pretty dramatic storms, flooding and tornadoes in Southern and Midwestern states - inc...
2012-03-12
51 min
Beyond The Gate Radio
DAVID ROSENHAUS Spiritual Counselor on Beyond the Gate Radio
David Rosenhaus is the Intuitive Spiritual Counselor and Empowerment Specialist who created the Power Through Perception™ empowerment workshops and the Rock and Roll Oracle™ empowerment card series. He is also a published author and produced screenwriter and playwright, and offers website and graphic design services through his company Dichotomy Design. David is dedicated to contributing to positive changes in perception and spirituality around the world. http://rockandrolloracle.com/
2012-02-27
1h 42