Shows
The Complete Agent Podcast76. The One Thing That Will Save Your Pipeline This QuarterSend us a textCheck out the new Complete Agent Website - www.thecompleteagent.co.ukIn this episode of The Complete Agent Podcast, hosts Dave Warburton, Ian Storey, and James Kendall share timely market insights and practical strategies for navigating today's estate agency landscape.The discussion covers everything from team communication to client relationships, with a sharp focus on pricing strategies, sales performance, and using data analysis to drive decision-making. They dive into how agents can adapt to changing property trends, overcome valuation challenges, and confidently manage client expectations.Whether...2025-07-1449 minThe Complete Agent Podcast**GOLD MOMENTS** What your Estate Agency Business is Worth. Ft. Lucy NoonanSend us a textA 4 minute snippet from Lucy Noonan on what your business is really worth!2025-07-0704 minThe Complete Agent Podcast75. How Much Could You Sell Your Agency For? Ft. Special Guest Lucy NoonanSend us a textCheck out the new Complete Agent Website - www.thecompleteagent.co.ukIn this episode of The Complete Agent Podcast, host James Kendall and the team are joined by Lucy Noonan, founder of Atomic Consultancy, for an honest and insightful conversation on the real estate industry behind the scenes.Lucy shares her journey from sales negotiator to M&A expert, revealing what makes a business valuable — and what holds it back. The discussion covers the growing importance of lettings, the realities of building (and selling) a business, and why br...2025-07-041h 01The Complete Agent Podcast74. How a Former Art Lecturer Is Transforming High-End Estate Agency. Ft. Ellie ReesSend us a textIn this episode of The Complete Agent Podcast, hosts Dave Warburton, Ian Storey, and James Kendall sit down with Ellie Rees, co-founder of Brickworks and a vocal advocate for change in the property industry. From her unexpected journey into estate agency via the fine arts world, Ellie shares how creativity, integrity, and a client-first approach have shaped Brickworks’ reputation.The conversation delves into the shifting expectations of buyers and sellers, the rising importance of outdoor spaces, and how modern agents can build trust in an often cynical market. El...2025-06-271h 20The Complete Agent Podcast**GOLD MOMENTS** Do this and exchange quicker. Ft. Hayley Dixon.Send us a textIn this Gold Moment, Hayley Dixon advises JK & David on a hack to complete your transactions quicker, focusing on the Memo of Sale.2025-06-2305 minThe Complete Agent Podcast73. Behind the Legal Curtain: The Real Reason Your Deals Fall Apart ft. Hayley DixonSend us a textIn this latest instalment of The Complete Agent Podcast, hosts David Warburton and James Kendall are joined by conveyancer Hayley Dixon for an in‑depth exploration of the conveyancing journey. They unpack the critical legal process behind property transactions, spotlighting common hurdles—from TA6/TA10 forms to septic tanks and deeds of variation. With real‑world examples, Hayley explains how compliance reports, title investigations and detailed memoranda of sale can prevent costly delays. As both stress the value of early conveyancer involvement and open agent‑conveyancer communication, the episode highlights how collaborative streamlining enhances...2025-06-211h 16The Complete Agent Podcast**GOLD MOMENTS** Why you need an in-house Home Stylist.Send us a textCheck out the new Complete Agent Website - www.thecompleteagent.co.ukA few minutes of why home styling is paramount for premium estate agents. Join our private Facebook group - https://www.facebook.com/groups/911153513904767/2025-06-1602 minThe Complete Agent Podcast72. The Hidden Dealbreaker in Rural Property Sales (And How to Handle It) w. Special Guest James Warren - Off Mains SolutionsSend us a textIn this episode of The Complete Agent Podcast, hosts James Kendall, Ian Storey, and Dave Warburton delve into the common frustrations of property chains, sharing real-life fall-throughs and the crucial role of communication in keeping sales on track.They’re joined by special guest James Warren from Off Main Solutions, who sheds light on the often-overlooked world of private drainage. From septic tanks and cesspits to sewage treatment plants, James breaks down what agents need to know — including the impact of outdated systems, the 30-metre rule, and why regulations are catching sell...2025-06-121h 00The Complete Agent Podcast**GOLD MOMENTS** Brand Stretch or Split? One Brand or Two?Send us a textCheck out the new Complete Agent Website - www.thecompleteagent.co.uk2 Minutes with David Warburton on why he chose to split his brand. Join our private Facebook group - https://www.facebook.com/groups/911153513904767/2025-06-0702 minThe Complete Agent Podcast71. The Fee Conversation You’re Probably Avoiding, But Shouldn’t.Send us a textCheck out the new Complete Agent Website - www.thecompleteagent.co.ukIn this episode of The Complete Agent Podcast, hosts Dave Warburton, Ian Storey, and James Kendall dive into the realities of a shifting property market. They unpack their latest listings, explore innovative marketing tactics, and reflect on the challenges of accurate valuations.The conversation centres on client motivation, managing expectations, and the crucial role of clear, confident communication—especially when navigating fee discussions or price reductions. With honest insights into mindset, ne...2025-06-0549 minThe Complete Agent Podcast**GOLD MOMENTS** Agents: If You Work the £600K Market, You Need to Hear This.Send us a textwww.thecompleteagent.co.ukIn this short but powerful clip, Sam Hunter and David Warburton break down exactly why the mid-market (£500K–£800K) is stuck right now — and what estate agents need to do about it.From buyer hesitation to seller mindset, they unpack the hidden dynamics causing the slowdown, and how to adapt your strategy if you’re working in this space.It’s straight-talking, insight-packed, and essential listening for any agent dealing with frustrated vendors and stagnant stock.2025-06-0202 minThe Complete Agent Podcast70. Want Premium Listings? Fix This FirstSend us a textEmail us succeed@thecompleteagent.co.ukIn this episode of The Complete Agent Podcast, James Kendall and Ian Storey break down what it really takes to build a standout agency in today’s market. They focus on the power of consistency — in branding, marketing, and communication — and how that translates into trust, credibility, and higher-value instructions.The conversation explores how client perception shapes your success, the role of direct mail and social media in building visibility, and why a structured approach to marketing helps agents win in any market. They a...2025-06-0137 minThe Complete Agent Podcast**GOLD MOMENTS** World Class Culture - Heather Staff Explains The Poo in the Pool.Send us a textEmail us succeed@thecompleteagent.co.uk Join our private Facebook group - https://www.facebook.com/groups/911153513904767/2025-05-2802 minThe Complete Agent Podcast**GOLD MOMENTS** Sam Hunter Drops Social Media Gold.Send us a textEmail us succeed@thecompleteagent.co.ukIn this episode of The Complete Agent Podcast, hosts Dave Warburton, James Kendall, and Ian Storey reflect on the realities of the estate agency market—from sales performance and valuation challenges to the mindset required to succeed.They discuss how to navigate client expectations, make smarter business decisions, and the value of choosing the right properties to represent. The conversation dives into data-led valuations, building rapport, and aligning your brand with the market you tr...2025-05-2601 minThe Complete Agent Podcast69. How to Build Trust, Set the Right Price, and Win the BusinessSend us a textEmail us succeed@thecompleteagent.co.ukIn this episode of The Complete Agent Podcast, hosts Dave Warburton, James Kendall, and Ian Storey reflect on the realities of the estate agency market—from sales performance and valuation challenges to the mindset required to succeed.They discuss how to navigate client expectations, make smarter business decisions, and the value of choosing the right properties to represent. The conversation dives into data-led valuations, building rapport, and aligning your brand with the market you tr...2025-05-2258 minThe Complete Agent Podcast68. Community First, Sales Second.. Why It WorksSend us a textEmail us succeed@thecompleteagent.co.ukIn this episode of The Complete Agent Podcast, hosts Dave Warburton and James Kendall unpack their latest experiences in the property market, offering a grounded look at what’s working—and what’s not—in today's landscape.They explore the growing sensitivity around pricing, the importance of consistency in marketing, and why clear, honest communication with clients is more crucial than ever. The discussion also looks ahead to future opportunities, including the impact of the Universal Studios development and how agents c...2025-05-1733 minThe Complete Agent Podcast67. Local. Honest. Viral. The Formula That Works in 2025 Ft. Sam HunterSend us a textEmail us succeed@thecompleteagent.co.ukIn this episode of The Complete Agent Podcast, Dave Warburton is joined by James Kendall, Ian Storey, and special guest Sam Hunter for a deep dive into what’s working—and what’s not—in the world of estate agency today.From lead generation and high-end sales to market trends and pricing pressures, the conversation covers the real challenges agents face in a shifting market. The group shares insights into the power of authentic communication, the rise of ‘edutainment’ in marketing, a...2025-05-101h 10The Complete Agent Podcast66. Would You Instruct You? Why Most Agents Fail at First ImpressionsSend us a textEmail us succeed@thecompleteagent.co.ukIn this episode of The Complete Agent Podcast, hosts Dave Warburton, James Kendall, and Ian Storey dive into the real-world journey of taking an estate agency brand from budget to premium. They reflect on recent experiences in the market, sharing honest insights about what it really takes to attract higher fees and represent better homes.From elevating property presentation and refining your personal brand, to using social media with intention, the team explore how branding and marketing need to align...2025-05-0148 minThe Complete Agent Podcast65. The Secret to Building a Brand That Clients and Talent LoveSend us a textEmail us succeed@thecompleteagent.co.ukIn this episode of The Complete Agent Podcast, James Kendall and Ian Storey dive into their recent experiences in the estate agency world, blending practical business insights with personal reflections. They share updates on team dynamics, current listings, and how the right environment can influence both personal and professional growth.The conversation explores what it takes to succeed in today’s market, from building brand recognition and leading with purpose to mastering professional marketing and lead generation. James and Ian al...2025-04-2537 minThe Complete Agent Podcast64. Are You Pricing for Competition or Just Guessing?Send us a textEmail us succeed@thecompleteagent.co.ukIn this episode of The Complete Agent Podcast, hosts Dave Warburton, Ian Storey, and James Kendall share their latest experiences from the frontline of estate agency. The conversation centres around high-value listings, the importance of proof of funds, and the role of strong client advice in winning and progressing instructions.They explore how market activity shifts around seasonal events like Easter and offer practical guidance on how to navigate these changes. The discussion highlights the importance of educating clients on...2025-04-2348 minThe Complete Agent Podcast63. Writing our Q1 Market Update, What’s inside and what’s shaping the market.Send us a textEmail us succeed@thecompleteagent.co.ukIn this episode of The Complete Agent Podcast, hosts Dave Warburton and James Kendall break down the highs and lows of the property market in Q1. They share real insights from their agency, covering everything from valuation challenges and buyer behaviour to the wider economic factors shaping the market.They explore how agents can stay ahead by understanding local developments, improving their marketing efforts, and engaging with their communities. The conversation is a timely reminder that, despite uncertainty, people will always need to...2025-04-1043 minThe Complete Agent Podcast62. Growing your team and JK Starts a Letting Business?Send us a textEmail us succeed@thecompleteagent.co.ukIn this episode of The Complete Agent Podcast, hosts Dave Warburton, Ian Storey, and James Kendall dive into their latest wins in the property market, with a focus on team building, recruitment, and maintaining a growth mindset.They explore the current market landscape, the vital role of support staff, and the marketing strategies driving their business forward. The conversation also delves into the launch of a new lettings business, highlighting the importance of asset management, premium service, and strong negotiation...2025-04-0446 minThe Complete Agent Podcast61.World Class Culture with Special Guest. Heather Staff Co-Founder of Street Group.Send us a textEmail us succeed@thecompleteagent.co.ukIn this episode of The Complete Agent Podcast, host Dave Warburton is joined by Ian Storey and James Kendall for a dynamic conversation with Heather Staff, co-founder of Street Group.Heather shares her journey from chartered accountant to proptech leader, offering valuable insights into the future of estate agency. The discussion covers market trends, the evolving role of technology and AI, and the importance of communication, culture, and client experience in agency...2025-03-2759 minThe Complete Agent Podcast60. From Super Prime to Saturday Football: What Coaching Kids Taught Us About ClientsSend us a textEmail us succeed@thecompleteagent.co.ukIn this episode of The Complete Agent Podcast, James Kendall and David Warburton share a behind-the-scenes look at the realities of estate agency life—from tough client conversations to missed opportunities and everything in between.The conversation covers: 🔹 Insights from the super prime market and how they apply to all levels of agency work 🔹 The importance of tone and communication in winning and retaining clients 🔹 Lessons learned from lost listings and how to turn setbacks into...2025-03-2253 minThe Complete Agent Podcast59. Inside the world of Super Prime - with Special Guest Matthew Addison SmithSend us a textEmail us succeed@thecompleteagent.co.ukIn this episode of The Complete Agent Podcast, the hosts dive into the super prime property market, exploring current trends, the power of networking, and how social media is reshaping the industry.Joining them is Matthew Addison Smith, a seasoned expert in the super prime sector, who shares his journey and proven strategies for success. The discussion covers:🔹 Market trends in the high-end property sector and what’s driving demand. 🔹 The importance of networking and community in securing premium listings. 🔹 Le...2025-03-131h 04The Complete Agent Podcast58. Building a winning culture and AI in Estate AgencySend us a textEmail us succeed@thecompleteagent.co.ukIn this episode of The Complete Agent Podcast, James Kendall, David Warburton, and Ian Storey catch up on their weeks, sharing key updates on the real estate market, sales performance, and team dynamics. They dive into the importance of cultivating a positive workplace culture and how it directly impacts success.The conversation covers: 🔹 Insights from a recent mastermind event, including the power of direct mail strategies. 🔹 How AI is transforming the real estate industry and why agents need to embra...2025-03-0956 minThe Complete Agent Podcast57. The Important of Strong Client RelationshipsSend us a textEmail us succeed@thecompleteagent.co.ukIn this episode, David Warburton and Ian Storey dive into their latest experiences in the property market, sharing key insights on what’s working right now in real estate. From building strong client relationships to innovative marketing techniques, they explore the strategies that make a real impact.💡 Topics covered include:✔️ The power of social media & video content in property marketing✔️ How AI is streamlini...2025-03-0149 minThe Complete Agent Podcast56. Partner Agent Mini-Series Roundup.Send us a textEmail us succeed@thecompleteagent.co.ukIn this episode of The Complete Agent Podcast, James Kendall and David Warburton dive into key aspects of the real estate market, covering everything from personal updates to market trends, price reductions, and the commercial decisions shaping today’s industry.The conversation explores:🔹 The importance of price reductions and managing client expectations in a shifting market.🔹 Lessons from recent podcast guests on experience, team dynamics, and branding.🔹 The challenges and opportunities of the partner agency model and what...2025-02-201h 07The Complete Agent Podcast55. Partner Agent Mini-Series - Avocado Property with Ian MacbethSend us a textEmail us succeed@thecompleteagent.co.ukIn this episode of The Complete Agent Podcast, Ian Storey and James Kendall catch up on their weeks, discussing the importance of stepping back and taking breaks before diving into a deep conversation with Ian Macbeth of Avocado Property.The discussion explores the challenges facing the estate agency industry today, particularly around communication, recruitment, and the evolving role of brand protection in a competitive market. Ian Macbeth shares the unique approach that Avocado takes—moving away from traditional sales and instead focusing on ma...2025-02-1354 minThe Complete Agent Podcast54. Partner Agent Mini-Series - Premium Partner Agency with David Lindley of By Design.Send us a textIn this episode of The Complete Agent Podcast, host David Warburton is joined by Ian Storey and James Kendall to discuss the evolving estate agency industry, from sales performance to the impact of partner agency models and the role of education in real estate.Special guest David Lindley, head of By Design, shares insights from running a network of premium estate agents, shedding light on shifting market dynamics, the rise of self-employed agents, and the market share of top brands. The conversation explores the challenges and opportunities of self-employment, the power...2025-02-061h 08The Complete Agent Podcast53. Partner Agent Mini-Series with Alex Pelosi-Buchanan of eXp UKSend us a textIn this episode of The Complete Agent Podcast, hosts James Kendall, David Warburton, and Ian Storey reflect on their latest successes in the estate agency world, sharing insights on sales, listings, and client relationships. They are joined by special guest Alex Pelosi-Buchanan, a self-employed agent with eXp, who offers a candid look at his journey in the industry.Alex discusses the challenges and rewards of self-employment, the importance of choosing the right brokerage, and the power of building a personal brand. He shares his experience navigating...2025-01-311h 12The Complete Agent Podcast52. Partner Agent Mini-Series - Partner Agent Perspective w. Special Guest Richard BraySend us a textEmail us succeed@thecompleteagent.co.ukIn this episode of The Complete Agent podcast, James Kendall is joined by co-hosts David Warburton and Ian Storey, along with special guest Richard Bray, to discuss the world of partner agency in the UK property market. Richard shares his journey from a career in banking to becoming a successful partner agent, providing an honest account of the hard work and dedication required to excel in estate agency.The conversation highlights the importance of building strong client relationships, having a deep understanding of...2025-01-231h 00The Complete Agent Podcast51. Partner Agent Mini-Series with Partner Agent UK Pioneer Perry PowerSend us a textEmail us succeed@thecompleteagent.co.ukIn this episode of The Complete Agent Podcast, host David Warburton teams up with Ian Storey, James Kendall, and special guest Perry Power to dive deep into the truths and challenges of the property industry. This is not your average industry chat – it's a candid, thought-provoking exploration of what it really takes to thrive as an estate agent today.Perry shares his compelling journey, from the struggles of self-employment to building a successful business, offering a behind-the-scenes look at the reality of managing ag...2025-01-1557 minThe Complete Agent Podcast50. 2025 - The First One.Send us a textEmail us succeed@thecompleteagent.co.ukIn this episode of the Complete Agent podcast, the hosts reflect on their holiday experiences and discuss their strategies and goals for the new year. They emphasise the importance of lead generation, data-driven valuations, and building strong relationships with clients. The conversation also touches on brand strategy, social media growth, and the dynamics of their teams as they prepare for a successful year ahead. The episode concludes with an invitation to their upcoming mastermind sessions, aimed at helping agents break into the mid to high-end...2025-01-1051 minThe Complete Agent Podcast49. Estate Agency in December: Wins, Challenges, and Lessons LearnedSend us a textEmail us succeed@thecompleteagent.co.ukIn this episode of The Complete Agent Podcast, hosts David Warburton, Ian Storey, and James Kendall share their weekly updates, reflecting on the successes and challenges they’ve faced in December. They discuss the critical role of contractual clauses in protecting agents and offer practical advice on navigating common industry hurdles.The conversation takes an engaging turn as they share their favourite podcasts and top recommendations, showcasing the value of learning from successful individuals across various fields. They also explore th...2024-12-131h 01The Complete Agent Podcast48. Opinions are like A***holes - Don't let one persons opinion stop you from greatness.Send us a textEmail us succeed@thecompleteagent.co.ukIn this episode of The Complete Agent Podcast, James Kendall and Ian Storey share their latest insights and experiences from the UK property market. Together, they discuss the surprising trends in house price growth despite ongoing affordability challenges and reflect on their recent sales performance. With a focus on the high-end property market, they reveal why professional marketing and impeccable presentation are essential to achieving success in this competitive space.The conversation also explores the impact of social media on real...2024-12-0647 minThe Complete Agent Podcast47. What you're not changing, You're choosing.Send us a textIn this episode of The Complete Agent Podcast, we bring you our latest weekly updates and dive into the current trends shaping the property market. Join us as we discuss team structure and hiring strategies to meet the demands of today’s real estate landscape, as well as the importance of seizing every opportunity in property transactions.We also explore the critical role of value propositions and fee structures, sharing our thoughts on how changing business practices can lead to greater success. Reflecting on sales performance and year-end goals, we emphasise th...2024-11-2858 minThe Complete Agent Podcast46. Plan, Perform, Prosper.Send us a textGet in touch with us here - succeed@thecompleteagent.co.ukAs the year draws to a close, we take a moment to reflect on the current state of the estate agency market and share some personal insights into what’s been working well. In this episode, we celebrate our successes, including consistent high-value sales, and discuss strategies to improve conversion rates in the year ahead. We dive into creative marketing ideas, from transforming window displays to fostering stronger community engagement, all while recognising the seasonal ebbs and flows in the pr...2024-11-2148 minThe Complete Agent Podcast45. London Buyers vs the 3 P's?Send us a textIn this episode, we take a deep dive into the world of property sales, with a particular focus on the influence of London buyers on the wider market. We share real-life experiences of navigating the challenges posed by selling unique properties and emphasise the importance of getting your pricing and marketing strategy spot on. Along the way, we explore how agents can set realistic expectations with their clients to achieve smoother transactions and better results. Plus, we offer a sneak peek into the exciting insights and strategies that will be revealed in our...2024-11-2054 minThe Complete Agent Podcast44. Transactional Vs Relational Clients.Send us a textGet in touch with us here succeed@thecompleteagent.co.uk or join our private facebook group here - https://www.facebook.com/groups/911153513904767In this episode of The Complete Agent podcast, the hosts provide a comprehensive update on the real estate market, sharing insights into sales performance, industry challenges, and the influence of recent political changes. They explore the differences between transactional and relational clients, highlighting the value of building strong, long-term relationships and demonstrating expertise during property valuations.David Warburton and JK discuss strategies for selling homes in...2024-11-091h 15The Complete Agent Podcast43. Budget Shocks & Market Moves: What Every Estate Agent Needs to Know Now!Send us a textIn this episode of The Complete Agent, hosts David Warburton, Ian Storey, and James Kendall provide an insider’s view into the current estate agency market, sharing recent successes and practical challenges. They examine the latest budget announcement, exploring its potential impact on the property market, including updates on stamp duty and capital gains tax. Emphasising the need for estate agents to adapt to market shifts, they discuss the importance of realistic property valuations and effective marketing strategies that lead to sales, not just listings. The episode also covers the value of clear cl...2024-10-3151 minThe Complete Agent Podcast42. Why Your Viewings Aren’t Leading to Sales – And How to Fix It!Send us a textIn this episode of The Complete Agent Podcast, James, Ian, and David uncover the often-overlooked strategies that can transform property viewings into successful sales. They dive deep into the art of gathering buyer feedback, interpreting it effectively, and using it to shape sales strategies. The team highlights the importance of proactive conversations with clients, giving honest feedback on pricing, and recognising when price adjustments can enhance market appeal. They share actionable advice on how to generate meaningful client conversations and ultimately achieve quicker, more effective sales – even in challenging market conditions. Whether you’re s...2024-10-2542 minThe Complete Agent Podcast41. What the **** do you want?Send us a textIn this episode of the Complete Agent podcast, James Kendall and Ian Storey share insights from their recent experiences in the property market, including high-value listings and the workings of their business. They discuss the importance of understanding both personal and business objectives, as well as effective marketing strategies, all within the framework of a well-defined plan for success. A key theme is balancing work with personal life and identifying one's motivation in business to achieve both fulfilment and success.The conversation also covers various strategies for success in the property...2024-10-1759 minThe Complete Agent Podcast40. Maximising Reach on Social Media on Facebook, Instagram & TikTokSend us a textIn this episode of the Complete Agent Podcast, David Warburton and James Kendall discuss their recent experiences in the real estate market, focusing on valuation techniques, the importance of accurate pricing, and the role of staging in selling properties. They also touch on the impact of social media strategies in real estate, sharing insights on how to engage with potential clients and showcase properties effectively. The conversation highlights the evolution of their approaches to valuations and the significance of data in determining property prices. In this conversation, James Kendall and David Warburton discuss...2024-10-1050 minThe Complete Agent Podcast39. How do you run Storeys of Cheshire? With special guest Aidan Flanagan - Live from Street HQ!Send us a textIn this episode of the Complete Agent podcast, the hosts discuss various aspects of estate agency, including market trends, operational insights, and the importance of systems and processes. They introduce Aidan, the Operations Manager from Storeys, who shares his journey from hospitality to estate agency. The conversation emphasises the significance of goal setting, lead generation strategies, and maintaining consistency in business practices to ensure success in the competitive Mid to High End of the Estate Agency Market.2024-10-031h 03The Complete Agent Podcast38. How to get more sales and Structure your business for growth.Send us a textIn this episode, the hosts discuss their recent experiences in the Estate Agency market, sharing insights on sales performance, pricing strategies, and the importance of client management. They emphasise the need for a growth mindset and the significance of outsourcing 'low-dollar' tasks to focus on lead generation and business growth. The conversation also touches on the importance of effective communication with clients and the necessity of adapting to market dynamics.2024-09-2657 minThe Complete Agent Podcast37. Q&A from September Mastermind - Key Takeaways to Implement.Send us a textIn this episode of The Complete Agent Podcast, hosts David Warburton, Ian Storey, and James Kendall dive into the current state of the estate agency market, sharing insights from their recent sales performance and the effects of market conditions on client engagement. They wrap up their latest mastermind session, tackling the burning questions facing agents today and offering solutions to key challenges. The discussion includes effective communication strategies with clients who aren’t quite ready to sell, and explores valuation techniques, highlighting the importance of data and storytelling. The hosts also delve into br...2024-09-1950 minThe Complete Agent Podcast36. Selling Homes with Land/Equestrian Homes and More Challenges from Agents and How to Solve them.Send us a textIn this episode of the Complete Agent Podcast, David Warburton, Ian Storey, and James Kendall discuss the latest trends in the estate agency market, including recent sales successes, the impact of interest rates, and the importance of price realignments. They share insights on effective valuation techniques, the significance of establishing authority with clients, and strategies for navigating client expectations in a fluctuating market. The conversation also highlights the value of building relationships with local professionals and the importance of having a plan B when it comes to pricing properties. As they wrap up...2024-09-1354 minThe Complete Agent Podcast36. Selling Homes with Land/Equestrian Homes and More Challenges from Agents and How to Solve them.In this episode of the Complete Agent Podcast, David Warburton, Ian Storey, and James Kendall discuss the current state of the estate agency market, sharing their weekly updates, insights on market trends, and strategies for achieving successful sales. They emphasise the importance of price realignments, effective valuation techniques, and maintaining authority in client communications. The conversation also touches on building relationships with local professionals to enhance service offerings and navigating market challenges while keeping client expectations in check. The episode concludes with reflections on the importance of understanding market data and preparing for future opportunities.2024-09-1254 minThe Complete Agent Podcast35. Four Things Troubling Agents Now and How To Learn From Others.Send us a textIn this episode, the hosts discuss their recent experiences in the real estate market, including their success with listings and sales. They also talk about the importance of valuing properties based on data and not personal opinions. The hosts share stories of dealing with unrealistic price expectations and the value of providing expert advice to clients. They also mention the effectiveness of their marketing strategies, including social media and not on the market letters. The conversation covers several themes, including the importance of market readiness, the value of giving honest advice to clients...2024-09-051h 08The Complete Agent Podcast34. Ian Storey has a rant! - Why your new business will fail and how to avoid making the same mistakes.Send us a textIn this episode, the hosts discuss their recent experiences in the industry and offer advice to those starting out. They go through the importance of generating listings and cash flow, and provide tips on how to do so, such as door knocking and sending direct mail. They also stress the need for investment in marketing, including a professional website and high-quality videos. The hosts share their own success stories and encourage listeners to take action and execute their plans. The conversation covers various topics related to starting and running a...2024-08-291h 09The Complete Agent Podcast33. The 3 P's Become the 4 P's.Send us a textIn this episode, the hosts discuss their recent experiences in the real estate market. They talk about their sales and listings, as well as their strategies for success. They also introduce the concept of the four P's: presentation, promotion, price, and patience. They emphasise the importance of consistent and high-quality presentation in order to maximise the sale of a property. They also discuss the challenges of pricing properties correctly and the need for effective promotion and marketing. Overall, they highlight the key factors that contribute to a successful real estate t...2024-08-231h 12The Complete Agent Podcast32. Estate Agents who Overvalue and How to Beat Them.Send us a textThis weeks Episode David & James discuss a common challenge a lot of agents seem to consistently come up against. Agents overvaluing!James & David discuss how to beat overvaluing using data driven insights and how to shift the dynamic on the valuation.Don't forget to join our Facebook Group "The Complete Agent" and continue the conversation!2024-08-151h 05The Complete Agent Podcast31. Ups and DownsSend us a textIn this episode the trio discuss the ups and downs, challenges in the current market and discuss the opportunities available to those that are prepared to be consistent and work smart.They discuss conveyancing issues, client management and much more!Be sure to continue the conversation on Facebook by searching "The Complete Agent" Facebook group and connect with other like minded agents!2024-08-0854 minThe Complete Agent Podcast30. Cash Flow, Resilience and Strategy: Thriving in Today's MarketSend us a textIn this episode, our hosts delve into the estate agency market, sharing personal experiences and discussing the challenges they face. The conversation highlights the importance of resilience and adaptability in the ever-changing property landscape. They emphasise the critical role of effective communication with clients, noting that honesty and transparency build trust and lead to successful transactions.The hosts explore using data to accurately assess property values and set realistic expectations for sellers. They stress the importance of managing cashflow to maintain an agency's financial health. Marketing and presentation are identified as...2024-08-0158 minThe Complete Agent Podcast29. Selling & Buying Experiences with Special Guest Stephen BrownSend us a textIn this weeks episode James, Ian & David are joined by none other than industry legend Stephen Brown.As always, Stephen delivers bucketloads of value. He shares his insights on the industry and highlights the need for agents to educate consumers and provide exceptional customer experiences. He also discusses the importance of negotiation skills and the value of building long-term relationships with clients. The conversation concludes with a discussion on the benefits of attending industry conferences and the potential impact of artificial intelligence on the real estate industry. In this conversation, the...2024-07-251h 05The Complete Agent Podcast28. Pricing in an evolving marketplace and what can you do?Send us a textIn this episode, the hosts discuss their recent activities and experiences in the real estate industry. They discuss the importance of following data and using it to inform pricing decisions. They emphasise the need for agents to be honest with clients about the actual value of their properties and the potential challenges they may face in selling them. The hosts also highlight the significance of effective communication and marketing in sales. The conversation focuses on strategies for pricing properties correctly and effectively communicating with clients about price adjustments. The hosts discuss t...2024-07-2053 minThe Complete Agent Podcast28. Pricing in an evolving marketplace and what can you do?In this episode, the hosts discuss their recent activities and experiences in the real estate industry. They discuss the importance of following data and using it to inform pricing decisions. They emphasize the need for agents to be honest with clients about the actual value of their properties and the potential challenges they may face in selling them. The hosts also highlight the significance of effective communication and marketing in sales. The conversation focuses on strategies for pricing properties correctly and effectively communicating with clients about price adjustments. The hosts discuss the importance of testing the price before putting...2024-07-1853 minThe Complete Agent Podcast27. A New Brand? Or Stretching your Current One?Send us a textIn this episode of The Complete Agent podcast David, Ian & James discuss brand stretching and brand splitting.Ian has successfully stretched his brand, David has two brands and James is currently in the midst of deciding whether to stretch or split and has come to a decision about what he is going to do moving forward.As always the conversation dives deep into the Estate Agency world of what's currently working and what's not.2024-07-1158 minThe Complete Agent Podcast26. Maintaining a strong mindset, educating your market and success stories!Send us a textIn this episode of the Complete Agent Podcast, hosts David Warburton and Ian Storey dive into the dynamic world of estate agency, sharing their personal experiences and valuable insights.James Kendall is missing this week - off on a stag/birthday long weekend in Benidorm, leaving the Northern lads holding the fort!Ian recounts a roller-coaster few weeks, highlighting a high-value sale that nearly fell through due to delays in transferring money from Switzerland. David and Ian then discuss the importance of staying calm and focused during such turbulent...2024-07-0440 minThe Complete Agent Podcast25. Marketing Fees & World Class Video.Send us a textIn this discussion, the hosts reflect on their experiences with property fall-throughs, underscoring the importance of a positive mindset and strong support networks. They also highlight recent successes and the strategies employed to secure instructions and attract buyers. The conversation emphasises the value of consistency in marketing efforts and the impactful role of video in showcasing properties. The hosts stress the necessity of promptly communicating with clients following a fall-through to provide reassurance and maintain trust.Two primary themes emerge: upfront marketing fees and the critical importance of video in estate...2024-06-271h 16The Complete Agent Podcast24. Selling Houses without Rightmove - Effective Pre-Launch & Off Market Strategies.Send us a textIn this episode, the hosts delve into the advantages of off-market and pre-market strategies in the property sector. They share their successful experiences of selling properties off-market and utilising social media to generate interest. The discussion underscores the importance of a robust pre-launch strategy and how it can help position a property in the market effectively. The hosts highlight the value of feedback received during the pre-market phase and how it can inform pricing decisions. They also discuss the role of branding and website design in attracting high-end clients.David and...2024-06-201h 02
Opening The Gates To More ListingsEpisode 118: David WarburtonToday's guest is owner of the multi-award winning WeLocate Estate Agents and Burton James Unique & Prestige Homes.
Having been involved with the buying, selling and management of property for most of his working life, he decided to move into estate agency in 2009.
He started at the bottom as a sales negotiator and quickly climbed the ladder to Associate Director in just a few years.
He always had ambitions of running his own business and in the summer of 2016 decided to take the plunge and set up ‘hybrid’ agency, WeLocate and launched Burton James in 2...2024-06-131h 04The Complete Agent Podcast23. Telling Stories (Not Storeys), Negotiation & Unpacking the MastermindSend us a textIn this conversation, the hosts discuss their recent successes in the real estate market and share tips for achieving higher fees and improving time management. They emphasize the importance of personal branding and using social media to showcase the unique services and attention to detail they provide. They also highlight the value of structuring their schedules and prioritizing client communication. Overall, the conversation provides insights into strategies for standing out in a competitive market and building a strong reputation. The conversation covers the importance of personal branding and using it to grow quickly...2024-06-1250 minThe Complete Agent Podcast22. Our First Mastermind!Send us a textSummaryThe conversation revolves around the experiences and takeaways from the first complete agent mastermind event. The hosts and guests discuss their successful weeks, the impact of the event on their businesses, and the valuable insights gained from the mastermind sessions. Key topics include data training, marketing plans, negotiation strategies, the power of networking, and the impact of the upcoming general election on the real estate market. The conversation covers a range of topics related to real estate, including actionable takeaways for state agencies, data-driven valuations, negotiation techniques, a...2024-06-0738 minThe Complete Agent Podcast21. Managing Clients and why sellers leave agents.Send us a textThe conversation covers various topics related to estate agency, including market trends, vendor management, pricing strategies, and the impact of data on property valuations. The hosts discuss the challenges and opportunities in the real estate market, emphasizing the importance of delivering factual data to clients and managing their expectations. The conversation covers various topics related to real estate, including overvaluing properties, the impact on the industry and brand, the importance of motivated sellers, the rule of four for property listings, the value of time and fees, the significance of marketing and c...2024-05-3058 minThe Complete Agent Podcast20. Targeting On Market Homes, What to say and send and a General Election on 4th July!Send us a textSummaryIn this episode, James, Ian, and David discuss their recent experiences in the estate agency market. Ian shares that they had a great week with multiple offers on properties and successful sales above the asking price. They also launched five new properties and had successful valuations. David talks about his busy week with many valuations and upcoming listings. He also mentions his appearance on Good Morning Britain to discuss the property market. David shares the success of their not-on-the-market letters, emphasising the importance of consistent an...2024-05-231h 11The Complete Agent Podcast19. Building the Right Team: The Key to Success in Estate AgencySend us a textSummaryThis week's discussion focuses on team structure and how having the right people in the right seats is crucial.Keywordsreal estate market, direct mail campaigns, marketing mix, lead generation, team structure, restructuring, team structure, roles, consistency, professionalism, work environment, outsourcing, attraction agent, resultsTakeawaysDirect mail campaigns can be highly effective in generating leads and securing listingsConsistency and a comprehensive marketing mix are key to success in real estateHaving...2024-05-161h 02The Complete Agent Podcast18. What the best agents are doing to succeed w/ Simon GatesSend us a textIn this episode, the hosts are joined by special guest Simon Gates to discuss the power of data in growing an Estate Agency Business. They emphasise creating and working with data, particularly in direct mail campaigns. They highlight the need for consistency across various marketing channels, including direct mail, social media, and networking. The conversation also touches on the value of showing your work and demonstrating your unique strategies and services as an agent. Overall, the episode emphasises the importance of leveraging data and implementing a comprehensive marketing approach to...2024-05-091h 16
Property-Porn StarsHow I manage a premium brand AND a core brand estate agency #21 - David WarburtonThis cracking episode features David Warburton, of WeLocate and Burton James estate agencies, an especially powerful episode for agents contemplating how to run both a 'core brand' agency brand as well as spending time, and being the face of, their premium brand. David goes into some great detail on: Why the premium marketThe importance of consistency and what does a premium offering look like? Differentiation and managing two brandsThe pain of transitioning the company, and turning business awayBeing the 'face' of the business and videographyMoving from cheap fixed fees, to percentage fees, and then to pr...2024-05-0958 minThe Complete Agent Podcast17. Origin Stories - Ian StoreySend us a textIn this week’s episode, Ian Storey discusses the origins of his career in estate agency, sharing his personal journey. Ian had a slightly different journey from James & David having worked in Surveying, Landscaping and Independent agency and even founding two distinct brands in different market sectors, before setting up Storeys which now is consistently averaging over £10,000 in fees.As always, the conversation moves into more interesting topics and anecdotes, and the episode is packed with value on improving your business to consistently secure those higher fees at the higher end of...2024-05-031h 00The Complete Agent Podcast16. Origin Stories - David WarburtonSend us a textIn this week’s episode, David Warburton discusses the origins of his career in estate agency, sharing his personal journey. Inspired by Sarah Beeny’s 'Property Ladder' in 2001, he initially got involved in property development. After navigating through the recession, he began anew in a corporate agency role before eventually founding two distinct brands in different market sectors, now averaging over £10,000 in fees.As always, the conversation moves into more interesting topics and anecdotes, and the episode is packed with value on improving your business to consistently secure those higher fees at th...2024-04-251h 14The Complete Agent Podcast15. Origin Stories - James KendallSend us a textIn this week's episode James Kendall talks through where it all started in Agency sharing his own personal struggles and insights into going from working in Corporate Agency to working out of a Bedroom at £999+VAT to being in a position today being able to command £10K Fees. As always, the conversation moves into more interesting topics and anecdotes, and the episode is packed with value on improving your business to consistently secure those higher fees at the higher end of the market.For more information on joining The Com...2024-04-181h 17The Complete Agent Podcast14. Recapping the Mini-SeriesSend us a textIn this week's episode, hosts James, Ian, and David recap the mini series picking the best parts out of each episode.As always, the conversation moves into more interesting topics and anecdotes, and the episode is packed with value on how to improve your business to consistently secure those 2% fees at the higher end of the market.For more information on joining The Complete Agent, head over to www.thecompleteagent.co.uk.Join their Facebook group here:https://www.facebook.com/groups/911153513904767/2024-04-111h 24The Complete Agent Podcast13. How to go from £999+VAT to £10K - Mini Series - The completion process and after-sales 'keep in touch' policies.Send us a textIn this week's episode, hosts James, Ian, and David share insights into the role of a 2% agent during the completion of a house sale. They discuss the process leading up to completion day, including the handover of keys, client gifts, and their ongoing 'keep in touch' policy. Additionally, they answer questions that have been submitted.As always, the conversation moves into more interesting topics and anecdotes, and the episode is packed with value on how to improve your business to consistently secure those 2% fees at the higher end of the market.2024-04-041h 13The Complete Agent Podcast12. How to go from £999+VAT to £10K - Mini Series - Progressing Sales like a 2% agentSend us a textIn this week's episode, hosts James, Ian & David are joined by Ian's wonderful progressor Michelle Smith, who shares her insights into what a 2% agent progresses a sale like from a first person perspective.As always, the conversation moves into more interesting topics and anecdotes, and the episode is packed with value on how to improve your business to consistently secure those 2% fees at the higher end of the market.For more information on joining The Complete Agent, head over to www.thecompleteagent.co.uk....2024-03-281h 04The Complete Agent Podcast11. How to go from £999+VAT to £10K - Mini Series - Viewing & Negotiating like a 2% agentSend us a textIn this weeks episode hosts James, Ian & David discuss their various different methods on how they conduct viewings and negotiate on their homes in their respective businesses.As always, the conversation moves into more interesting topics and anecdotes, and the episode is packed with value on how to improve your business to consistently secure those 2% fees at the higher end of the market.For more information on joining The Complete Agent, head over to www.thecompleteagent.co.uk.Join their Facebook group here:2024-03-211h 02The Complete Agent Podcast10.How to go from £999+VAT to £10K - Mini Series - looking after your clients like a 2% agentSend us a textIn this episode of the complete agent it takes a northern twist as host James is struck down by illness this week. Both David and Ian discuss how they look after their clients and keep them engaged whilst selling their homes, with great tips to serve your clients better and how to have conversations around pricing and why it isn’t you against them, it’s you both against the market. As always, the conversation moves into more interesting topics and anecdotes, and the episode is packed with value...2024-03-151h 00The Complete Agent Podcast9. How to go from £999+VAT to £10K - Mini Series - Launch/Pre Launch and Going to MarketSend us a textIn this episode of the Complete Agent podcast, hosts James Kendall, David Warburton, and Ian Storey discuss the steps they take in launching a property including pre-launch.As always, the conversation moves into more interesting topics and anecdotes, and the episode is packed with value on how to improve your business to consistently secure those 2% fees at the higher end of the market.For more information on joining The Complete Agent, head over to www.thecompleteagent.co.uk.Join their Facebook group here:...2024-03-071h 04The Complete Agent Podcast8. How to go from £999+VAT to £10K - Mini Series - After the Valuation - Launching like a 2% AgentSend us a textIn this episode of the Complete Agent podcast, hosts James Kendall, David Warburton, and Ian Storey discuss the steps they take after conducting a valuation and launching a property. They delve into the systems and processes they follow, including the level of detail they include, twilight photography and marketing.As always, the conversation moves into more interesting topics and anecdotes, and the episode is packed with value on how to improve your business to consistently secure those 2% fees at the higher end of the market.For more information on...2024-02-291h 04The Complete Agent Podcast7. How to go from £999+VAT to £10K - Mini Series - After the Valuation - How to Follow up like a 2% AgentSend us a textIn this episode of the Complete Agent podcast, hosts James Kendall, David Warburton, and Ian Storey discuss the steps they take after conducting a valuation. They delve into the systems and processes they follow, including the types of reports they send, the level of detail they include, when to make calls, and how to manage nurture campaigns.As always, the conversation moves into more interesting topics and anecdotes, and the episode is packed with value on how to improve your business to consistently secure those 2% fees at the higher end of...2024-02-221h 08The Complete Agent Podcast6. How to go from £999+VAT to £10K - Mini Series - The Valuation - Before, During and After.Send us a textPossibly the most important episode you will listen to if you're moving in to the mid-high end of the market.What we do, how we do it and what's next.Simple description for what is a long and detailed episode.2024-02-151h 09The Complete Agent Podcast5. How to go from £999+VAT to £10K - Mini Series - Lead GenerationSend us a textIn this episode of the Complete Agent podcast, hosts James Kendall, David Warburton, and Ian Storey delve into the multifaceted world of Estate Agency, sharing their expertise to help industry professionals elevate their game. The conversation kicks off with an overview of their recent experiences, underscoring the importance of maintaining client relationships and adapting to market dynamics for sustained success. David highlights the significance of a "keep in touch" policy, particularly evident in the slower months, to secure listings and prevent losing potential sales to competitors. Ian shares innovative approaches to e...2024-02-081h 04The Complete Agent Podcast4. How to go from £999+VAT to £10K - Mini Series - Start From Scratch.Send us a textWelcome to our latest episode of the Complete Agent podcast with James Kendall, David Warburton and Ian Storey. This week, we're chatting about how we, as estate agents, went from low fixed fees of £999+VAT to an average fee of £10K.Ian tells us about his recent success in convincing homeowners to switch to his agency and how he handles setting the right price for a house. David talks about working with expensive homes, those priced from £500,000 to £1.5 million, and what he's learned from this. We all agree on how important it i...2024-02-011h 02The Complete Agent Podcast3. Direct Mail and Lead Generation. Supercharge your business.Send us a textIn this week's episode, hosts James Kendall, Ian Storey, and David Warburton delve into the critical topics of Direct Mail and Lead Generation in the estate agency world.They bring their wealth of experience, over 60 years combined, to offer a deep dive into effective strategies for attracting high-value property listings and securing lucrative deals.Listeners will gain valuable knowledge as the trio discusses the dynamics of the current property market, including navigating client expectations and adapting to changing market conditions. They share their successful approaches to...2024-01-2544 minThe Complete Agent Podcast2. The Secrets of Video Marketing - What, Where and HowSend us a textJoin us in this episode of the Complete Agent podcast, where hosts Ian Storey, David Warburton, and James Kendall delve into the transformative role of video marketing in the estate agency industry.As we navigate the post-2023 market shifts, our hosts share invaluable insights on the burgeoning buyer interest and optimism shaping 2024. The episode focuses on how video marketing has become an indispensable tool for estate agents, offering a platform to showcase properties and build personal brands. Listen as David shares his engaging stories about client interactions, an...2024-01-1847 min
The Complete Agent Podcast1. The First One! - Starting 2024 as you mean to go on.Send us a textWelcome to the Complete Agent Podcast, hosted by Ian Storey, David Warburton and James Kendall. Dive into the dynamic world of estate agency with us every week. In this Podcast, we explore the ins and outs of the industry, sharing our experiences, challenges, and insights. Whether you're a seasoned agent or just curious about the field, this podcast promises engaging discussions and expert advice. As we progress, we look forward to special guests who will bring diverse perspectives and deepen our exploration. Join us on this journey through the ever-evolving landscape o...2024-01-1152 min