Shows
The Profitable Cleaner#208 AI Playbook for Facility Services: Automate Marketing, Boost Leads, Win ContractsAI is changing everything — even janitorial and facility service businesses.In this episode, Andrew Rice, Founder of UX Media House, joins host James Harper to break down how AI tools are revolutionizing websites, marketing, and operations for the cleaning industry.From building lead-generating websites to automating RFP follow-ups, Andrew shares how business owners can turn technology into a growth engine — without losing the human touch.💡 What You’ll Learn:How AI is transforming websites into 24/7 lead machinesThe future of SEO, web design, and automation for janitorial companiesWhy integrity...
2025-10-1650 minThe Profitable Cleaner#129 Mastering the Warrior's Mindset with Andy Elliot's Head Coach Celina EklundDiscover the secret to enriching your life with spirituality and purpose as we merge the worlds of sales, business and personal growth. Prepare to be inspired by our guest, Celina Eklund, the first female head coach at the Elliot Group, sharing her story of balancing a high-profile career with personal commitments. From discussing gratitude in the workplace to competing with grace, this episode promises to elevate your perspective on how faith can be interwoven into every aspect of life, including business practices.We deep dive into identity, change, the essence of competing with grace...
2024-02-141h 44
The Profitable Cleaner#128 Trials to Triumphs: Our Unfiltered JourneyJoin us for a BIG moment on The Profitable Cleaner as we come together face-to-face for the first time. Listen in as your hosts, James Harper and Angel Sandoval open up about their backgrounds, the core of their motivations, and the excitement around the upcoming Cleaning Prophet$ event. We're elevating the quality of our content, teaming up with a new podcast producer, and traveling to Arizona quarterly to ensure we bring you the most insightful conversations with industry experts.You'll get an authentic look at the personalities behind The Profitable Cleaner. Discover our core st...
2024-02-0749 min
Stronger Business Podcast#176 Niche Pursuits - with Angel SandovalAngel Sandoval is what you call an intra-prenuer and Go to Market specialist, currently serving as the Solutions Consultant Manager of uSource. Angel has a proven track record of building successful go to market strategies, has been part of multiple startups in their early days, and has now been involved in the facility maintenance space for the last couple of years.Angel is the co-host of one of “The Profitable Cleaner” – one of the top podcasts in the facility maintenance industry & Co-owner of Dayporter LLC an Lead Generation and Sales consulting company in the Commercial Cleaning industry & Co-cre...
2024-01-0539 min
The Profitable Cleaner#125 SEO Masterclass For Cleaning Companies ft. Austin BenoitAre you aiming to elevate your cleaning business online? This episode is your roadmap of SEO strategies to make your company shine in the digital world. We have Austin Benoit from Search Prestige as our special guide, carving the path to greater online visibility, specifically for local cleaning businesses. We dive deep into the evolution and significance of SEO and how you can harness this powerful tool to optimize your website and Google Business profiles for increased rankings. We also shed light on the distinction between organic ranking and paid advertising and why local SEO is a game-changer for...
2023-12-2142 min
The Growth Lab PodcastBitesize #25: Mastering Operational Excellence: Standing Out in the Cleaning BusinessIn this Bitesize clip, the DayPorter Team discuss ways to differentiate your cleaning business and stand out from the competition.James and Angel explore topics such as offering additional services, operational excellence, expertise, team composition, technology utilization, and client experience. They also highlight the importance of understanding the needs of different clients and tailoring your cleaning business approach accordingly.Listen to the full episode:Watch the episode on YouTube:ABOUT THE PODCASTThe Growth Lab podcast is for cleaning business owner-operators who want to learn new strategies, tools and...
2023-12-2003 min
The Profitable Cleaner#124 Passion And Drive In Achieving Success ft. Lorena IglesiasGet ready for a fascinating conversation with Lorena Iglesias, the CEO of Infovine, who shares her incredible journey from getting married at 17 and raising children, to becoming a successful businesswoman in various industries. Listen in as she highlights the importance of customer service, treating others as you would want to be treated, and her experiences as a young mother that influenced her business approach. Also, we explore the cultural differences between locals and immigrants and how these differences can affect one's drive and determination to succeed. Lorena's inspiring story demonstrates the significance of passion and drive in achieving success...
2023-12-2050 min
The Profitable Cleaner#123 Introducing Cleaning Prophet$ Publication: A blueprint to successImagine being handed a blueprint to success in the cleaning industry, do you think that could revolutionize your business? We're about to do just that with our new dynamic addition to our Cleaning Prophet$ community - the Cleaning Prophet$ Publication. Born from the impactful experiences and breakthrough conversations at our recent Cleaning Prophet$ 2.0 event, this biannual publication will serve as a catalyst for lasting change and growth for cleaning business owners. Packed with expert articles, event recaps, and sneak peeks into upcoming happenings, the publication aims to bring the event's learning to your doorstep. Don't miss the opportunity to...
2023-12-1423 minThe Profitable Cleaner#121 Building a Successful Cleaning Business and a Community ft. Alejandra MaloListen in as we welcome the inspirational Alejandra Malo, founder of Pink Team Group, who shares her entrepreneurial journey from working for a German company in Mexico to establishing her own cleaning services business. Hear about Pink Team Group's impressive expansion from its beginnings in Indiana to five states and Alejandra's home town of Querétaro, Mexico. Discover how her family of serial entrepreneurs has influenced her success and shaped her vision for her company. Alejandra Malo opens up about how she strategically grew her business by focusing on projects they excelled at, despite ha...
2023-11-3051 min
The Growth Lab PodcastBitesize #21: Setting Yourself Apart: How to Position Your Cleaning Business for Competitive AdvantageIn this Bitesize clip, the DayPorter Team discuss the differentiators and strategies for growing a successful cleaning business.James and Angel explore topics such as operational excellence, team development, technology, and client experience in providing a unique experience and standing out in the cleaning industry.Listen to the full episode:Watch the episode on YouTube:ABOUT THE PODCASTThe Growth Lab podcast is for cleaning business owner-operators who want to learn new strategies, tools and tactics to grow revenue and increase profits.Matt Harris interviews the most...
2023-11-2903 min
The Profitable Cleaner#120 Growth, Transition, and Success in a Janitorial Family Business ft. Kyleigh MorenoEver wondered how a woman navigates a male-dominated industry and transitions from family member to business leader? In our Thanksgiving episode, we feature Kyleigh Moreno, Director of Sales and Development at Moreno & Associates, who shares her journey of stepping into a leadership role in her family's business, a company that recently celebrated 30 years of success.Kyleigh unveils how the company's slogan "More Than Clean" has evolved into a powerful branding tool and discusses the compelling story behind the Armando Moreno Scholarship Fund, a charitable venture they've initiated. We explore the challenges Kyleigh faced as...
2023-11-2252 min
The Profitable Cleaner#119 How To WIN, Manage and Lead National Janitorial Accounts ft Niles BreithauptJoin us as we chat with Niles Breithaupt, an expert in facility services who has handled projects worth over $100 million, including a $25 million project with Google. Niles gives us a peek into the challenges of managing a big team, dealing with customer supplies, and navigating union issues. Hear the exciting story of how he and his team successfully completed a massive project, highlighting the importance of team spirit, communication, and understanding team dynamics.Niles shares his unique leadership principles and how they've helped him manage teams of more than 500 people. We delve into his...
2023-11-1653 minThe Profitable Cleaner#118 The Visionary Award Winner: A Journey To A Million-Dollar Mark ft Dan SchindlerListen in as we get a chance to chat with Dan Schindler of Integrity Facility Solutions, a man who’s a living testament to visionary leadership. Dan shares about his journey in the janitorial business, discussing the critical role of team building and vision in a company's success. He shares his initial dreams of hitting the million-dollar mark and how his vision evolved over time. Drawing from his experiences, Dan emphasizes the need for learning and leading in equal measure and talks about his exciting win of the Visionary Award at our Cleaning Prophet$ Event....
2023-11-1029 min
The Profitable Cleaner#117 The Giver Award Winner: Inspiring Leadership in the Cleaning Industry ft Carolina AlvarezListen in as we talk with Carolina Alvarez, the president of J&S Building Maintenance, about her journey into the janitorial industry, and the incredible growth her company has experienced since its beginning in 2017. From starting the business to be closer to her children, to expanding it to 11 states and growing six times bigger, Carolina offers valuable insights into how she built her team and nurtured a close relationship with her employees. We touch base on her well-deserved recognition at the Cleaning Prophets 2.0 event, and discuss how her “giver” mentality has allowed her to give back to her team, her c...
2023-11-0725 min
The Profitable Cleaner#116 Skyrocket Award Winner: The Art of Scaling Your Janitorial Company ft Charlie RamshawWhat does it take to turn a small basement-based business into a successful enterprise with multiple locations in just five years? How do you handle the challenges of growing, managing teams, and forming strategic partnerships? Join us as we talk to Charlie Ramshaw from Ram Clean, where we uncover the answers to these questions and more in an inspiring conversation.In our chat with Ramsha, we learn about Ram Clean's incredible journey. We explore their fast expansion strategy, emphasizing the role of partnerships, having a dedicated team, and maintaining a positive attitude. We also...
2023-11-0231 minThe Profitable Cleaner#115 Halloween Edition: Costume Versus CallingWelcome! Prepare for a journey of introspection and truth seeking, as we turn our attention to the 'Costume Versus Calling' - a conversation we seldom dare to have. This isn't about what you're going to be for Halloween, but an in-depth exploration of the metaphorical costumes that we often wear, living up to external expectations and societal pressures, while neglecting the genuine calling God has placed in our hearts.Following this, we narrow down on 'Fulfilling Your Calling and Stepping In'. We urge you to realize that your life's purpose isn't defined...
2023-10-3114 min
The Profitable Cleaner#114 The Art of Selling: From Strategy to Success ft. Sophia LopezWelcome to another episode of the profitable cleaner podcast, where we share a lively discussion with our Business Development Manager, Sophia Lopez. Listen in as we navigate through the rules of sales, rules we've formulated through years of experience, trials, and triumphs. We share our favorites, how we conceived them, and why they're significant to us. As we have always been involved in the complete sales process, from lead generation to closing, we believe in the value of this deep understanding of sales. And for those who love to take notes, we're sharing an Excel sheet of our sales...
2023-10-271h 19
The Growth Lab PodcastBitesize #10: Why You Need Spend Time Working on Your Cleaning Business to Boost GrowthIn this Bitesize clip, the Dayporter Team share the importance of creating time to work on your business. As cleaning business owners, our default setting is getting stuck working in the business. James and Angel break down some useful tips that help you implement the right strategy to grow your cleaning business.Listen to the full episode:How to Sell More Commercial Cleaning Contracts to Grow Your Cleaning BusinesWatch the episode on YouTube:How to Sell More Commercial Cleaning Contracts to Grow Your Cleaning BusinesABOUT THE PODCAST
2023-10-2005 minThe Profitable Cleaner#112 Leadership, Faith & Business Ft. Krystal ParkerEver been in a tough spot, facing failure, and having to decide whether to give up or keep going? Our guest, Krystal Parker, president of the US Christian Chamber of Commerce knows it all too well. She takes us through her extraordinary journey, from being laughed off a stage as a 17-year-old musician to hitting rock bottom when she dropped out of college. However, these very failures ignited a spark in her, a determination to never quit and to find success through the trials.Krystal not only turned her failures into stepping stones but...
2023-10-1348 minThe Profitable Cleaner#111 The Power of Connection: Lessons from The Cleaning Prophet$ 2.0Ever felt the power of connection and unity in a room full of driven individuals? That's exactly what we experienced at the Cleaning Prophet$ 2.0 event, a gathering that boosted the fellowship and commitment from our community towards personal and professional growth. Attendees seized the opportunity to learn, take action and serve each other, demonstrating a giving mentality that was truly inspiring.Our team of mentors and organizers played a crucial role in making the event a great success. Special shoutout to Andrea, who coordinated the entire event from Spain, and Sophia, who won hearts...
2023-10-0639 min
The Profitable Cleaner#110 Taking Your Facility Services Company from Good to Great ft. Terell WegJoin us as we welcome our special guest Terell Weg, a second-generation business owner who offers fascinating insights on the importance of industry associations, networking, and embracing leadership roles in her journey to success. Terell reveals her deep-rooted involvement in the Building Service Contractors Association and how it has helped her elevate the service industry. You’ll also get to hear about her experiences navigating the challenges of stepping into a presidential role and managing a business during the COVID-19 pandemic.We continue our conversation as Terell opens up about the unique concept of 'Kin...
2023-09-2852 min
The Profitable Cleaner#109 Reinventing Success in the Facility Service Industry ft. Dan SchindlerListen in as we take a journey through the world of facilities services, from hard work to entrepreneurship and the dynamics of leadership. Hear how our guest, Dan Schindler, shares his wisdom on the importance of consistency, vision, and work ethic. The conversation ranges from advice for young people looking to succeed in the industry to the practicalities of business-to-business relationships and subcontracting. We explore the concept of 'lid capacity' and the significance of surrounding ourselves with the right people.The conversation takes a fascinating turn as we draw inspiration from the visionary Walt Di...
2023-09-2159 minThe Profitable Cleaner#108 Recruitment Strategies & Personal Growth ft. Libby DeLucienJoin us as we welcome Libby, a cleaning business owner turned software creator, as she shares her fascinating journey from manual labor to intellectual work, sparked by the birth of her five-year-old. She shares the transition from running her cleaning company to developing her own software business. She brings to light her unique recruitment system that has helped businesses, including hers, scale rapidly. Listen in as she narrates her transition into the SaaS world and the significant differences she noticed between it and the service industry.This episode is a treasure trove of information...
2023-09-1452 min
The Growth Lab PodcastBitesize #3: How Your Cleaning Business Can Stand Out From Competitors in the MarketIn this Bitesize clip, the DayPorter Team explain that differentiating your cleaning business from competitors in the market is an internal process.Angel and James outline some common differentiators that you can consider for your cleaning business and how business experience holds the key to success.Listen to the full episode:Watch the episode on YouTube:ABOUT THE PODCASTThe Growth Lab podcast is for cleaning business owner-operators who want to learn new strategies, tools and tactics to grow revenue and increase profits.Matt Harris interviews the...
2023-09-0603 min
The Profitable Cleaner#107 T.A.P. In & Grow!Wondering why some businesses succeed while others struggle? It's about self-commitment and learning from mentors. In this episode, we share insights from amazing guests we've had. Your positive responses have inspired us, as you've used the lessons to grow your own businesses.Now, we're taking things up a notch. We want you, our listeners, to join us for open interviews. We believe in your potential. Share your stories to make our podcast even better for personal and business growth. Our aim? To make your time with us really count....
2023-08-3151 min
The Profitable Cleaner#106 Re-defining Janitorial Business Scalability ft Alexander MelgarIn our latest podcast episode, we have the pleasure of welcoming Mr. Alexander Melgar, a business expert and roundtable leader at the Cleaning Prophet$ event, who shares his insights on the concept of business scalability. Alex brings a fresh perspective on the subject, explaining that scalability isn't just about increasing revenue, but rather about continual change and development in every aspect of your business. Listen in as Alex provides insight on the various levels of scale and the different challenges one may face at each level.We also take a closer look at the...
2023-08-1532 min
The Profitable Cleaner#104 Protect Your Cleaning Business! A guide to Risk Management ft. Jose SuarezEver wondered how to navigate the world of risk management and business insurance? Listen in as we explore the inspirational journey of José Suárez, roundtable leader at the Cleaning Prophets Event, from his beginnings to becoming a risk management consultant. Discover how José embraces his Latino identity and how it shaped his entrepreneurial journey. Listen to his current ventures and his passion for helping the Latinx community. Get a crash course on risk management in the business world as José explains its significance. Hear him break down the three components of risk management, and t...
2023-08-0952 min
The Profitable Cleaner#103 Time to Cash - Cross sell & upsell ft. Mark AndersonEver wondered how you can uncover a goldmine in your existing customers? Mark Anderson, a revenue growth specialist and Roundtable Leader at the Cleaning Prophets Event, shares how he successfully used cross-selling and upselling to generate an additional 1.5 million dollars in revenue from his current customers. We delve into how understanding customer needs changed a $40,000 contract into 1.2 million dollars. Listen in as Mark talks about the art of strategic alliance partners, customer lifetime value, and how to hold onto contracts longer to increase sales with less customer turnover.In this conversation, we explore the...
2023-08-0942 min
The Growth Lab PodcastHow to Sell More Commercial Cleaning Contracts to Grow Your Cleaning Business with the DayPorter TeamIn today’s episode, I host James Harper and Angel Sandoval from the DayPorter and The Profitable Cleaner podcast.DayPorter is your number one industry resource when it comes to commercial cleaning sales that will help you sell more cleaning contracts.The team at DayPorter understand the importance of having a strong pipeline of sales opportunities and potential new revenue for your cleaning business.They have discovered what works and what doesn’t when it comes to a premium sales process, how to focus your sales efforts and prospecting clients that you want to wo...
2023-08-071h 00
The Profitable Cleaner#102 Recruit More Cleaners ft. Juan ChaparroEver wondered how technology can amplify your cleaning business? Tune in as we explore this discussion with Juan Chaparro, founder of an 18-year-old residential cleaning company and creator of Pipe Hire. Juan's journey into the tech side of the cleaning industry is nothing short of inspiring. As we delve into his idea for a home concierge service that evolved into a solution for hiring the right team, we also unravel the significance of a well-structured job page.Let's navigate through the basics of virtual hiring with Juan. He brings to light how offering a...
2023-08-0441 min
The Profitable Cleaner#101 Wealth Management & Succession Planning ft. Ulises RuelasEver wondered how to build wealth and ensure it lasts generations? Well, today's guest, roundtable leader at the Cleaning Prophets and financial advisor Ulises Ruelas, is here to break down the process for us. Ulises, a Chicago native, shares his compelling journey from growing up in a single-mother household to becoming a specialist in wealth management and succession planning. He draws from his personal experiences to highlight the importance of financial independence and the role it plays in providing stability and security, especially in communities that traditionally misinterpret money and investments.We tackle some...
2023-08-0347 min
The Growth Lab PodcastExpert Tips to Accelerate Janitorial Company Growth with Matt Harris at The Growth Lab [REPOST]NOTE: The title and description of this episode were originally published on 29th May but I included the wrong episode content. This is the full episode of my interview on the Profitable Cleaner Podcast. Enjoy!Today’s episode is an interview I had on The Profitable Cleaner podcast with James and Angel from DayPorter.I share my experience as a lawyer and cleaning business owner to starting The Growth Lab and helping cleaning businesses with lead generation, sales and business development.We chat the power of partnerships and the importance of creating a sa...
2023-07-1749 minThe Profitable Cleaner#93 Extreme Ownership & Podcast EvolutionWelcome back to the Profitable Cleaner! We are back and more intentional than ever. We've developed better equipment, more intentional questions, and a better understanding of what our listeners want. We've separated the podcast from our agency Dayporter and are now treating it as its own entity, with its own investment and attention to detail. Prepare yourself for intense discussions that will challenge your perspectives and push you to level up. Now, we're focused on the topics you crave - from the tech, operations, proposals, to supplies and equipment!Listen in a...
2023-07-1337 min
The Growth Lab PodcastExpert Tips to Accelerate Janitorial Company Growth with Matt Harris, Chief Consultant at The Growth LabToday’s episode is an interview I had on The Profitable Cleaner podcast with James and Angel from DayPorter.I share my experience as a lawyer and cleaning business owner to starting The Growth Lab and helping cleaning businesses with lead generation, sales and business development.We chat the power of partnerships and the importance of creating a sales processes that takes your cleaning business to the next level. I dive deep into how one particular strategy targeting security companies helped generate £150,000 revenue in 6 months and how you can utilise the same approach for your cle...
2023-05-2948 min
The Profitable Cleaner#83 505 TAKEOVER Ft. Elia Morice, Daysi Mora, Orlando Castillo, and Andrea GarciaIn this exclusive episode of The Profitable Cleaner podcast, the Dayporter Team takes over and discusses their new project: The Npower. Join us as we dive into how this specialized program can help your cleaning company grow. We discuss the different roles they have at Dayporter: Elia as Dayporter Manager, Daysi as SDR Manager, Orlando as Recruitment Specialist, and Andrea as Content Creator and Social Media Manager. We dive into the challenges of being a recruiter in the cleaning industry and how to identify good employees that match your company. We shed light on the role of a...
2023-04-0630 minThe Profitable Cleaner#55 The Power Of Identity ft. George ApececheaHave you ever thought about the power of sharing your own story? We live in an age of comparison, but what makes us unique is our own story. We know it is hard to recognize your identity and your assignment in life to actually start sharing what makes us unique, so to help you out find the value you can provide, we sat down with George Apecechea, Owner & Founder at Apex Digital. George comes from an immigrant family, overloaded with love, wisdom, and guidance. He found out his identity and made a big changing decision that helped hi...
2022-10-0650 minThe Profitable Cleaner#54 From Uber Driver to Multi-million Dollar Cleaning Company ft. Omar MillerWhy is it so difficult for everyone to pursue their goals or dreams? Many people leave the cleaning industry because they believe they are failing at something. Today we are with Omar Miller, a commercial cleaner owner in New York who has been in the industry for over 12 years now!The recession that began in 2007 affected Omar's business.Omar worked in real estate but also worked as a door-to-door salesman. When he was an Uber driver, trying to make ends meet, he received his first account while driving!There are many things we...
2022-10-0440 minThe Profitable Cleaner#53 Finding and Building Your Ideal Employee While Having Your Commercial Cleaning Company ft. Juan Chaparro.Everyone talks about having the ideal client, but have you ever considered having the ideal worker who matches up with your commercial cleaning business? When did you realize you needed software to expand your commercial cleaning business while hiring more staff? So, to find out the answers to all these questions and as a result, we are pleased to introduce Juan Chaparro, CEO of GMaids and PipeHire.Juan has been in the cleaning business since 2004, and GMaids is recognized for using truly non-toxic cleaning products. Now he is part of PipeHire, a management cleaning software company.
2022-09-2246 minThe Profitable Cleaner#52: What Does It Mean to Have a Virtual Team That’s Worldwide? Ft. Andrea Garcia, Daysi Mora, and Elia Morice.Have you ever thought about growing your commercial cleaning company by hiring a remote team? We have a new podcast that you didn't know you needed, and we're talking to the DayPorter/Profitable Cleaner team about it today. We have the pleasure of introducing Daysi Mora (SDR), Andrea Garcia (Community Manager), and Elia Morice (DayPorter Manager).After listening to this podcast, you will be able to dispel every myth regarding remote workers, and this could be the signal you need to look for assistance to put together your ideal remote team to help you grow your commercial...
2022-09-1547 minThe Profitable Cleaner#51 How To Grow Your Commercial Cleaning Company While Maintaining Your Marriage And Family ft. Juan & Regina Jaramillo.We are fully aware of how difficult it is to start a commercial cleaning business from scratch, and WE KNOW that doing so with your husband or wife makes it even harder! So today we have the pleasure of introducing Juan and Regina Jaramillo, who have been married for 25 years and have worked in the cleaning industry for 10 years. They are sitting with us today as they discuss how to keep everything running smoothly!Juan and Regina have discovered their roles, with Juan in charge of operations and Regina in charge of sales and networking, and they...
2022-09-0845 minThe Profitable Cleaner#50 Key Commercial Cleaning Tips When Leading A Strong Janitorial Sales Team, Ft Devin Samaha Have you ever wondered if having a sales team is a good idea? To be honest, we all find commercial cleaning challenging! We interviewed Devin Samaha, Vice President of Sales for over 14 years at Allied Universal Janitorial Services. Combined, Devin has over 30 years of experience in the janitorial sales industry!Devin is an inspirational leader who has led teams of more than 50 people in developing sales strategies and focusing on their strengths and weaknesses. This episode is a TREAT in every way!In this Profitable Cleaning episode you will learn:Why is i...
2022-09-0135 minThe Profitable Cleaner#49 Commercial Cleaning Tips: Maintaining Energy & Business Savvy after 50 Years in business, Ft Mary MillerDo you ever struggle with burnout, overwhelm and stress as a commercial cleaning business owner? If we're being honest, commercial cleaning is hard, we all do! We sat down with Mary Miller, CEO of JANCOA, who's been in the janitorial industry for over 50 years! Mary is an inspirational leader whose experience as a commercial cleaning CEO is unmatched. This episode is an ABSOLUTE treat! In this Profitable Cleaning Episode you will learn: How to inspire and motivate people within your commercial cleaning company!Why keeping the faith, great energy and continual learning are key t...
2022-08-2539 minThe Profitable Cleaner#48 Why Having A Janitorial Customer Marketing Journey Is Critical, Ft Darrel Anderson.Have you ever asked yourself what your janitorial customer journey looks like from your client and prospects point of view? In this episode we talk with marketing expert, Darrel Anderson, on the importance of having consistent messaging and being intentional with your commercial cleaning customer journey. Darrel Anderson is a speaker at our Cleaning Prophet$ Event here in Denver CO on November 1st - 3rd. We currently only have nine spots left for this unique janitorial mastermind event. If you're interested in having some personal and business break throughs, email james@dayporter or angel@dayporter.com to...
2022-08-1932 minThe Profitable Cleaner#47 Unlock Your Inner Leader and Create The Life You Deserve, Ft Yigal AdatoDo you have all the skills to be a leader in ALL aspects of your life? From leading your family and household to leading your commercial cleaning business? We sat down with leadership expert and coach, Yigal Adato who has eight keys to unlocking your inner leader which will help you not only create the business you want but also transform into the person you want to become! This is a MUST-listen episode! In this Profitable Cleaner Podcast you will learn: How to start changing your life TODAY if you struggle with chaos and o...
2022-08-1746 minThe Profitable Cleaner#46 How to Get Your First $10 Million Dollars in Commercial Cleaning Revenue, Ft Mark AndersonHave you ever wondered how long it takes to get to your first one million dollars in commercial cleaning sales? What about $5 Million, or even $10 Million!? We sat down with a 35 year janitorial expert, Mark Anderson, and dove DEEP in learning what it takes to really grow your commercial cleaning company to the multi-million dollar revenue range! In this episode you will learn: How long it takes to level up in the million dollar revenue ranges for janitorial companies. How to cross sell and upsell your current commercial cleaning customersWhy it's CRUCIAL to always be...
2022-08-1646 minThe Profitable Cleaner#42 What Janitorial Excellence Looks Like From A Multi-Million Dollar Cleaning Company, Ft Alex Melgar.Do you ever wonder what it's like operate a multi-million dollar janitorial company with over 800+ employees? We had the rare opportunity to sit down with Alex Melgar, CEO of Ambassador Services USA, who has literally seen it all when it comes to the commercial cleaning space. From starting out as a "cleaning tech" to now operating a company that's so large, it's in the 1% of ALL janitorial companies in the United States. In this Profitable Cleaner you will learn: What janitorial and operational excellence looks like on a large scale. What it's like hiring fu...
2022-08-021h 23The Profitable Cleaner#41 Its about Advantage, Fellowship & Winning - Why You MUST Attend Our 3 Day Event.This 3-day event is about YOU and what you are capable of as a leader.We won't be your "sit in your chair and just watch speakers" event -this is a hands-on event that will create change through action! Listen to this episode to understand how life is about creating: Advantages - Inspired by the book Average Sucks - Michael BernoffFellowship - Inspired by The Modern Day Businessman - Nicholas BayerleWinning - The legend Tim GroverIt's time you stop sitting on the sidelines and take yourself seriously! Serious e...
2022-07-2825 minThe Profitable Cleaner#35 How Customer Success Will Close You More Cleaning Contracts, Ft Christopher MondragonHow important is it to get customer feedback on a continual basis? By doing this, it could be a million dollar strategy for your commercial cleaning business! We sat down and spoke to one of the best sales trainers and commercial cleaning and residential cleaning owners, Chris Mondragon. Chris has been able to scale is company to millions of dollars through GREAT customer service, being intentional with reviews and company culture. In this episode you will learn: Why customer success and reviews are a GREAT sales strategy Why you need to give back to you...
2022-06-2353 minThe Profitable Cleaner#34 Janitorial Sales Training: How to Close More Walk-ThroughsWe're hosting a LIVE janitorial sales training on the best ways you can show up and give yourself the best chance to close more walk-throughs. Getting a walk-through is tough, which is why you should never take the opportunity for granted. It's crucial to learn a few key sales frameworks that will help you show up as the best version of you and give yourself the best chance to win new business! Register for our LIVE free janitorial sales walk-through trainings below: Morning session: https://us02web.zoom.us/meeting/register/tZAqdOutpj8t...
2022-06-2116 minThe Profitable Cleaner#33 Planning for "The ME of Tomorrow" with Legend Efrain RoviraWe had the honor to be joined the man, the myth, the legend Efrain Rovira!Not only has he been consulting fortune 500 CEOs and scaling tech startups through his company Fractal River. Now he brings us the gift of being an author of the amazing book: "The Me of Tomorrow"In this episode you will learn:Why humans are prone to think short term vs long termHow to become a long term thinker and set yourself up for a successful futureGreat insights on psychology, selflove, and investing in yourself.How to create balance i...
2022-06-0142 minThe Profitable Cleaner#32 WOW Experience & Negotiating Strategy with Carlos Martinez CEO of Dura ShineIt was a great time connecting with Carlos Martinez CEO and Co-Founder of Dura-Shine Clean. It was great learning from someone that started in the industry by accident 28 years ago but has now built an amazing company for his family and himself.in this episode you will learn:The story of how he built his companyHow to not compete in priceWhat Carlos calls the WOW Experience & how to leverage that when negotiatingWe recommend you connect with Carlos and check out his company below. Currently he has been helping new commercial cleaners get...
2022-06-0146 minThe Profitable Cleaner#31 Discussing Commercial Cleaning Leadership, Sales and Personal Development, Ft Ricky RegaladoWe had the great privilege to sit down with Ricky Regalado, owner of Route and Rozalado Cleaning. If you want to learn from one of the biggest and most genuine influencers in the commercial cleaning industry, this episode is for you. Ricky has grown and scaled a company to 300 employees, started his own bidding and proposal software, and more than anything, truly cares and understands everything about the janitorial industry~! In this episode you will learn: What it takes to be a great leader of people for your commercial cleaning businessWhy personal development is k...
2022-05-1449 minThe Profitable Cleaner#30 How To Generate New Business Through Your Commercial Cleaning WebsiteIf you have a janitorial website for your commercial cleaning business, you need to listen to this episode! Recently, DayPorter started building out our very own web team because we saw such a need within the industry when it came to website help. Your website should be a revenue generating tool, not an inconvenience. In this episode we sit down with our website expert, Charles Wu and discuss a few things you should be doing when it comes to your website and how that translates to new business. In this episode you will learn: W...
2022-05-1037 minThe Profitable Cleaner#29 Talking With A 40 Year Commercial Cleaning Veteran, Ft Bruce McCabeIf you want to know how much the janitorial and commercial cleaning industry has evolved over the last 40 years, this is the episode for YOU! Trust me when we say you don't want to miss this knowledge that's shared in this episode. We sat down with Bruce McCabe, President of Wingfoot Services in Salt Lake City Utah. Bruce has truly seen it all when it comes to running, scaling and managing a commercial cleaning company. It's rare to find someone in the janitorial industry that's been around for over four decades and is SO WILLING to share the knowledge...
2022-05-031h 12The Profitable Cleaner#28 Let's Talk About "Leads" and What That Really Means for Your Commercial Cleaning CompaniesOne of the most miss-interpreted words in the commercial cleaning industry is "leads" when it comes to talking about how to increase sales for your janitorial company. Leads can mean a VARIETY of different things and the definition will be different for various cleaning companies and salespeople. In this episode we talk about what "leads" should mean for you, and how to actually change your mindset and approach when it comes to increasing sales for your commercial cleaning company! In this episode you will learn: How the word "leads" gets abused in the janitorial s...
2022-04-0713 minThe Profitable Cleaner#27 How To Increase Your Influence To Sell More Janitorial Cleaning Contracts, ft Paul RossIt's no secret that having a strong presence and influence is KEY when it comes to sales. Have you ever wondered how some companies and some people can just "outsell" anyone, even if they have a less quality service? Well, we dive DEEP with Master Sales Trainer, Paul Ross, on how you can increase your influence and mindset when it comes to your sales approach, and in return, it will help you sell more commercial cleaning contracts. In this episode you will learn: How subtle words can make or break a saleWhy you need t...
2022-04-0542 minThe Profitable Cleaner#26 Breaking Down Influence, Consumption and Contribution For Your Cleaning Company, Ft Angel SandovalIn this episode Angel Sandoval breaks down some core beliefs and traits that will help you run your commercial cleaning company. This episode dives deep about some characteristics and skills you will need that will help your entire business from employee influence, sales and personal achievements. In this episode you will learn: How to influence your cleaning prospects, employees and partners. How consumption and words matter for your commercial cleaning business. How you can have a direct effect on your prospect and employees by impacting YOU first. We'd like to quickly give a shou...
2022-04-0426 minThe Profitable Cleaner#25 Discussing Janitorial Sales Reps, Commercial Cleaning Sales Follow Through and More w/ Angel SandovalIn this episode we sit down with VP of DayPorter, Angel Sandoval who discusses the success he sees among the best janitorial and commercial cleaning sales reps out there. DayPorter has unique experience when it comes to cleaning sales because we get to work with so many different commercial cleaning sales companies and their sales reps. We discuss what makes cleaning companies win over the long-run with commercial cleaning sales! In this episode you will learn: What makes most janitorial and commercial cleaning sales reps successful? How to truly play the long-game with your co...
2022-03-3024 minThe Profitable Cleaner#24 Five Behaviors That Are Needed For Janitorial Sales SuccessIt's not easy signing on a new commercial cleaning client, that's why it's important to realize the little things matter through the sales process. In this episode we list out five crucial behaviors that are needed to absolutely crush it when it comes to your janitorial sales. These five behaviors are sales principles 1v1 but 100% can be applied to commercial cleaning. More so, we've seen our best performing janitorial partners from ALL across the country implement these, and next thing you know, it's followed up with more cleaning sales! In this cleaning episode you...
2022-03-2315 minThe Profitable Cleaner#23 To Send or Not to Send - Why You Shouldn't Send Cleaning Proposals On The GoHave you ever sent something for your cleaning company from your phone, only to realize you made a mistake and it was because you were "in a hurry"? We sure have, and let us tell you, it's critical to always make SURE that what you're sending through the commercial cleaning sales process presents and represents exactly what you need it to say. In this podcast we talk about the importance of setting aside focused time and NOT sending cleaning proposals from your phone. There's a science to the correct proposal etiquette, and you want to make sure...
2022-03-2110 minThe Profitable Cleaner#22 Three Different Sales Strategies You Can Implement For Your Commercial Cleaning CompanyDo you ever wonder what the best sales and lead-generation strategy is best for your janitorial company? There's so many avenues and ways to generate sales and leads for your cleaning company, it can be overwhelming to know what direction to take. In this episode we talk about three different "mindsets" and strategies you can take your sales for your commercial cleaning company. In this episode you will learn: What the SDR Mentality vs the Lead-Gen Mentality is and what both mean. Why taking a longer-term sales approach for your cleaning company produces big re...
2022-03-0720 minThe Profitable Cleaner#21 Thinking Profit v Paycheck With Our Commercial Cleaning Sales StrategyI had a CEO years ago tell me "learn to think profit v paycheck", and for whatever reason that always stuck. It couldn't be more true when running a commercial cleaning company. We need to think PROFIT v Paycheck when it comes to our sales, scalability and operations. Essentially, we need to think about the long-term future of our business vs the short-term. In this episode you will learn: Why you need to have an end goal with your janitorial business How a long-term plan will allow you to create effective processes What thinking Pro...
2022-02-2511 minThe Profitable Cleaner#20 Does Commercial Cleaning Franchising Fix Your Knowledge Gap?This episode we talk about how whether franchising your janitorial company fixes your knowledge gap. Meaning, would buying into a commercial cleaning franchise give you a great roadmap to financial success, or can you do it more effectively and profitable on your own? We mention in this episode a prior show we did with a franchise expert, which you can find here, if you're interested in a more in-depth version of this topic. LISTEN HERE - The Pros and Cons of Commercial Cleaning FranchisesIn this episode you will learn: D...
2022-02-1408 minThe Profitable Cleaner#19 Three Things You Should Do Before Every Commercial Cleaning Walk-ThroughHave you ever showed up to a walk-through for your commercial cleaning company and felt unprepared? In this episode we talk about three things you NEED to do before every walk-through you conduct. This will help you sell more cleaning contracts, give you the right information on your janitorial prospect and help you win more commercial cleaning deals! It's crucial we discover what the "three P's" are for our cleaning prospect. The Person, The Plan and The Problem. In this episode you will learn: What information you need to know before every w...
2022-01-2511 min
B2B Sales & Entrepreneurship - Two Cents Worth#62 A Simple Framework and Strategy to Setup Your Sales GoalsIf you're looking for a good template and mental framework on how to set goals, this episode is 100% for you. This is an Instagram and TikTok live training session I did on goal setting, that can be 100% applied to any sales pro or business owner out there looking for a new and creative way to achieve their goals. What you will learn in this episode: How to set MTO goals - Minimum, Target, OutrageousHow our subconscious habits set the actions, which typically don't align with our goals. Why you need to measure everything, so yo...
2022-01-2117 minThe Profitable Cleaner#18 The Importance of Cash Flow Management For Your Commercial Cleaning Company, Ft Ben BramerYou know as well as we do that cash flow means everything to a janitorial company, which is why it's SO important to understand the ins and outs of budgeting, having great bookkeeping and having a cash-flow plan when it comes to your commercial cleaning company. We sat down with cash-flow management expert, Ben Bramer, to help you increase the profits with your cleaning company! In this episode you will learn:What exactly cash flow management is and why it's critical for your janitorial company Why having clean books is critical to your cleaning company's success How...
2022-01-1929 minThe Profitable Cleaner#17 Commercial Cleaning & Janitorial Cold Call TrainingIf you want to learn some proven cold call principles that will help you get your commercial cleaning company in the door with new facilities, this quick Commercial Cleaning & Janitorial Cold Call Training will be worth your time. This was originally a FB live training video we did for our private FB group, The Profitable Cleaner about how to reframe and rethink about your cold calls when it comes to your commercial cleaning and janitorial company. It's no secret that cold calling can work to help you book more commercial cleaning walk-throughs, but...
2022-01-1627 minThe Profitable Cleaner#16 The Pros and Cons to Commercial Cleaning Franchises, Ft Jimmy St. LouisHave you ever wondered about the commercial cleaning franchise model? We sure as hell have! There's both pros and cons to buying into a cleaning franchise, which we speak about with a franchise leading expert in, Jimmy St. Louis, Founder of Franchise 123. More so, if you ever thought about franchising your own janitorial company, this episode will be interesting to you! Jimmy, who's a former professional athlete, has unmatched expertise in the world of franchising and really dives deep into the pros and cons of the business model and industry.In this...
2022-01-1335 minThe Profitable Cleaner#15 You Won't Close BIG Cleaning Contracts With Your Gmail AccountHow many times have you been told from a big commercial cleaning prospect that they've had a bad experience with a prior janitorial company? Odds are, probably a lot! Listen, if you're trying to sell bigger, more life changing, commercial cleaning contracts, you need to be as professional as possible and understand that you're not giving yourself the best chance to close big deals by selling via your gmail or yahoo account. In this episode you will learn: Why using a gmail or yahoo account isn't great for your sales outreach. How to do li...
2022-01-1204 minThe Profitable Cleaner#14 Commercial Cleaning Sales Training: The Power of Positioning For Your Cleaning CompanyThis is a unique episode since it's a brief training and conversation about the power of finding your position in your market as a commercial cleaning company. Finding your position in the cleaning industry, and more so, your local market is critical and not spoken about enough. In this episode you will learn: Why positioning is so critical for your commercial cleaning and janitorial company How to discover your position as a commercial cleaning company. How finding your position will impact your employees, clients and ultimately yourself! If you're in commercial cleaning and...
2022-01-0331 minThe Profitable Cleaner#13 How To Standout When Selling to Church Facility Managers, Ft Lee CoolIf you own a commercial cleaning company, odds are you either work with a church, or you've thought about how you can work with a church. The truth is, churches are some of the best cleaning clients out there, and they are often overlooked. We sat down with Lee Cool, VP of Sales with Smart Church Solutions who has very extensive experience with selling to churches, and even more experience, selling in the facility management realm. What you will learn in this episode: How to stand out and engage church Facility Directors in the s...
2021-12-1626 minThe Profitable Cleaner#12 How To Lead A Sales Team For Your Commercial Cleaning Company, Ft Steve HerouxDo you have a sales team for your commercial cleaning company? Or maybe YOU are the sales team!? If so, this is the episode for you! We sat down with Steve Hearoux who is a master sales trainer, and we discuss some key things that will help you develop a GREAT sales team for your cleaning company. In this episode you will learn: What's in your sales DNA and how does understanding that allow you to be successful?We talk about KPI's in commercial cleaning, but do we measure what actually matters? Steve talks t...
2021-12-0734 minThe Profitable Cleaner#11 Commercial Cleaning Sales Training. Three Sales Tactics That Work with Angel SandovalIf you're looking to increase your sales success with your commercial cleaning company, we have an awesome training episode for you. This is a special episode since it's a 1v1 sales training with our Vice President, Angel Sandoval. This is the first time we've ever released a commercial cleaning sales training episode and one that you're going to gain a ton of actionable insight from. As stated in the start of the specific is best watched via YouTube, which you can find here: https://youtu.be/SdxPVrwUARQWhat you will...
2021-11-0847 minThe Profitable Cleaner#10 Create A Business Development Plan for Your Commercial Cleaning CompanyIn this episode we talk about developing a true business development plan for your commercial cleaning company. There are a TON of "get rich quick" sales schemes in the commercial cleaning world, and the truth is, they just don't work. If you want to learn how to sell more company changing contracts, you need a true business development plan in-place. In this episode you will learn: Why you need to start thinking "business development" vs lead generationWhat having a commercial cleaning business development plan actually meansThree trade groups you can join today that will h...
2021-11-0417 minThe Profitable Cleaner#9 How To Bid Multi-Million Dollar Cleaning Contracts & Sell To Facility Directors, Featuring Alicia HarperDo you want to learn how to get in on bidding for million-dollar commercial cleaning contracts? I sat down with a seasoned Facility Director at the University of Colorado to learn how you can win more cleaning contracts in big-time facilities and how to properly conduct yourself when dealing with these Facility Directors. In this podcast you will learn: How to get your cleaning company in the door with government and state cleaning bids.How to conduct yourself at a "public walkthrough" when bidding on these cleaning jobs.How to best sell to facility d...
2021-11-0235 minThe Profitable Cleaner#8 What It's Like to Scale a Commercial Cleaning Company From $0 - $3 Million, Ft Jared SarbitIf you're wondering what it's like to take your commercial cleaning company to the next level, then you're going to LOVE this episode. We had the chance to speak with Jared Sarbit, CEO of Picture Perfect Cleaning in Calgary, Canada. Jared has one hell of a story and one we can all learn a lot from when it goes to taking a company from just him an a partner to over 100 employees. In this episode you will learn: What does the sales process look like for a commercial cleaning company doing $3 million in revenue? Wh...
2021-10-2627 minThe Profitable Cleaner#7 How Cleaning Companies Should Partner With a Property Manager, Ft Tiffani WillisIf you're in the commercial cleaning space then you know how valuable it is to have strategic partnerships with Property Managers, both in the residential and commercial space. In this episode, we had the chance to sit down with Tiffani Willis, Senior Property Manager with ZEATO Property Management. In this episode you will learn: How best to work and communicate with a Property Manager when you're their trusted cleaning vendor. The true value a great commercial cleaning company can have to a Property Manager, outside of just "cleaning". Learn more about how you should approach Property Mana...
2021-10-2521 minThe Profitable Cleaner#6 Three Underrated Commercial Cleaning Prospects You Should Be Selling ToDo you ever wonder who makes the decisions when it comes to hiring a new commercial cleaning company? In this episode we discuss three underrated cleaning prospects you should be trying to sell to when it comes to your sales outreach. In this episode you will learn:Job titles to consider reaching out to that have decisions making power when it comes to hiring a new commercial cleaning company. The importance each one of these prospects play in the buying process for a new cleaning company.How to influence these prospects to get to t...
2021-10-2318 minThe Profitable Cleaner#5 How Can A Sales Enablement Strategy Help Grow Your Cleaning Company? Ft, Patrick BaynesIf you want to make sure your cleaning clients are happy from top to bottom, you will absolutely love this episode. We got the chance to speak with Patrick Baynes, CEO / Founder of Nerdwise, which is a sales enablement company that helps companies like yours improve your sales process. In this episode you will learn: What the hell sales enablement even means!Why every janitorial company should have a sales enablement strategy!How to implement a sales enablement strategy for your commercial cleaning company. Patrick is a great guy and someone you should re...
2021-10-0427 minThe Profitable Cleaner#4 Follow These Six Steps After You Send Out A Commercial Cleaning ProposalIn this episode we talk about six specific steps you should be taking after you send a commercial cleaning proposal to your prospect. Most deals are lost because of poor follow up and bad timing, this will give you a road-map to follow. In this episode you will learn: Six steps to take once you send out a commercial cleaning proposal Sales basics every cleaning sales professional should understand Why timing and proposal tracking is critical to winning more cleaning contracts. In this episode we talk about what online proposal software our clients use...
2021-09-2820 minThe Profitable Cleaner#3 How Vendor Lists Can Help Your Cleaning Company Get More SalesIn this episode we discuss the importance of getting your commercial cleaning company on more vendor lists. This is a great way to start a relationship with a certain facilities and allows you to verify yourself as a legitimate cleaning company. In this episode you will learn: Why we need to stop viewing vendor lists as lost sales opportunities. How vendor lists can help you take a cold sales prospect to an engaged prospect. How big time cleaning contracts can come from simply starting a relationship with a facility director through a vendor list app...
2021-09-2414 minThe Profitable Cleaner#2 How One-Time Cleans Can Be MASSIVE Sales Opportunities For You!We get it, most commercial cleaning companies HATE to do one-time cleans, and for the obvious reasons. But in this episode, we break down a few key reasons why one-time cleans can be GREAT sales opportunities if you play your cards right. Follow this podcast and you will learn:Why one-time cleans are some of the best sales opportunities out thereHow to reframe your mindset when it comes to one-off cleansHow to create bigger profit and sales opportunities from a one-time cleaning. If you want to learn more about how to better increase sa...
2021-09-0707 min
The Profitable Cleaner#1 A New Commercial Cleaning Sales Resource for YouWelcome to The Profitable Cleaner, a podcast for any entrepreneur or business owner in the commercial cleaning space. The mission of this podcast is simple; to give you the best and most actionable sales tips when it comes to selling more commercial cleaning contracts. Follow this podcast and you will learn:The best ways to sell to top-notch Facility Directors and Property ManagersHow to get more prospects into your sales pipeline so you never have to worry about your next contract Tips on how to best cold call, cold email, and other forms of s...
2021-09-0105 min