Shows
Alex and Annie: The Real Women of Vacation RentalsFrom Turnaways to Takeaways: Monetizing Referrals through "Have You Got", with Deborah LabiSend us a message!This week, we’re joined by Deborah Labi, a seasoned hospitality professional and the founder of Have You Got, a verified global guest referral network designed to help independent property managers expand their reach and maximize revenue without sacrificing the personal touch that sets them apart.With two decades of experience in the industry, Deborah understands the frustration of turning away great guests, whether due to lack of availability or location. That challenge led to the creation of Have You Got, a platform that enables property managers to remain helpful, visible, an...
2025-07-0953 min
Direct Booking Success PodcastThe Secret to Retaining Guests Even When You’re Fully Booked with Deborah LabiIn the competitive world of short-term rentals, what if your greatest asset was actually your competition? It might sound counterintuitive, but sharing guests could be the key to increasing direct bookings, building stronger relationships, and creating a thriving community of trusted property managers.In this eye-opening episode, I sit down with Deborah Labi, founder of "Have You Got?" and a visionary in the hospitality industry. With 18 years of experience managing properties in Australia, Deborah shares her unique perspective on collaboration over competition.In this episode, you’ll learn how to:How to...
2024-10-2129 min
Grow Your Holiday Let BusinessRevolutionising Guest Referrals with Deborah LabiIn this episode Jane interviews Deborah Labi, founder of the TechSplained Series and the new guest referral platform - Have You Got. Deborah shares her journey from being a property manager in Sydney to developing Have You Got, a community-driven guest referral and listing site. Learn about the platform's features, including a booking process that ensures direct communication between property managers and guests, and the importance of personalising guest experiences. The platform aims to foster collaboration over competition among property managers, globally.Deborah also emphasises the role of technology in improving...
2024-07-3132 min
The Art Of HospitalityUnderstanding The Tools & Tech In Your Vacation Rental Business (With Deborah Labi)In this episode, we interview Deborah Labi of Have You Got / The Techsplained Series on growth, building understanding in the vacation rental space of tech + tools, her new business launching now and a lot more... Enjoy!⭐️ Links & Show NotesAdam NorkoScott FasanoConrad O'ConnellDeborah LabiHave You Got Network The Techsplained Series
2024-06-2649 min
Techsplained with The Guest InnspectorThe Techsplained Series presents - TechTapeDISCOUNT OFFER - see below. TechTape offers a specialist tech service, and focuses on revenue management. This service leverages technology to adjust prices based on market data, seasonal trends & other key factors, ensuring optimal pricing strategies that maximize revenue. Sign up for help with TechTape at https://www.gettechtape.com, mention "Deborah Labi" or "Techsplained" and get 10% off the service price.
2024-06-2543 min
The Green Path PodcastThe Green Path Podcast and... Sergi Ferran, BioDropsNo more single use plastic bottles for the bathroom! BUT no more refillable bottles either! Wait! What? Introducing BioDrops. These drops contain eco friendly body wash, shampoo and body oil and then..... dissolve! They disappear. No waste. Have a listen to learn more!https://idisappear.eu/en/
2023-04-1918 min
Techsplained with The Guest InnspectorThe Techsplained Series presents - Enso ConnectFrom a unified inbox that includes email, text and whatsapp for all guest communications, to a complete "Boarding Pass" that includes all the information a guest will need, from all pre arrival details, check in instructions, the guidebook, and more. AND it can be loaded into your Apple Wallet.It's completely IF THEN customisable so you can create what suits your unique business.Learn more at https://ensoconnect.com
2023-04-1834 min
Techsplained with The Guest InnspectorThe Techsplained PMS Series presents - HospitableAn interview format to learn about a PMS could be a little on the dull side, BUT, seeing it in action is another story. Enjoy!Learn more at https://hospitable.com
2023-04-1713 min
The Green Path PodcastThe Green Path Podcast and... Vanessa da Souza Lage, SustonicaThere is no better way to demonstrate to your guests and other businesses your commitment to being sustainable than via an accreditation. Sustonica is the first industry accreditation platform for sustainable properties and businesses. Show your commitment by signing up and getting your badge. Then share it in your website and in your listings!Learn more at https://www.sustonica.com/
2023-04-1222 min
Techsplained with The Guest InnspectorThe Techsplained Series presents ... UpMarketThe ultimate in guest experiences would be offering your guest a concierge. Well second best is a virtual concierge that can answer questions about the property, the area, and that allows guests to book tickets, book private chefs, airport pick ups, and whatever else you feel your guests would want. All from your own branded web app. UpMarket looks after guest communications too!Learn more at https://upmarket.cloudNeed help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Or missed a Techsplained interview? Then head to https...
2023-04-1122 min
The Green Path PodcastThe Green Path Podcast and... Mark Kombrink, Host 2 CoastWhat can you do with your properties, and your owners, to be more sustainable? How can you give back to the community? Sustainability isn't just about saving energy and being greener. The social aspect is a bigger picture including your staff and the wider community. Have a listen to discover what Mark does at Host 2 Coast.Learn more at https://www.host2coast.com/giving.
2023-04-0530 min
Techsplained with The Guest InnspectorThe Techsplained Series presents ... RueBaRueAll guest communications looked after automatically, from booking confirmation, to check in, all communications during the stay and reviews. And all via text message which means guests don't need wifi, or sent via email as well! It also offers a digital guide book, so you have both comms and guidebook facilities in one product!Learn more at https://www.ruebarue.com/
2023-04-0432 min
The Green Path PodcastThe Green Path Podcast and... James Tanner, Tanner PropertiesIf you thought by going green you were going to just save money, think again. In this episode we'll learn why it's a WIN WIN WIN. James also shares things you can do that are free. So it's really is time to get on the Green Path if you're not on it already!Learn more about James service at https://www.jtannerproperties.co.uk
2023-03-2926 min
Techsplained with The Guest InnspectorThe Techsplained Series presents ... StasherNo more sense of dread when a guest asks if they can leave their luggage after checking out as they have a late flight. Nor if they arrive early and want to leave their bags at a property before the previous guests leave. For a great guest experience Stasher is there to help. It's luggage storage in convenient locations for as long as required. Storage for more than a day, or a week? Yes! No problem!Learn more at https://stasher.com/For affiliates https://stasher.com/partners
2023-03-2827 min
The Green Path PodcastThe Green Path Podcast and... Jacob Wedderburn-Day, TreepointsMeasure your carbon footprint, or allow guests to buy trees or help keep plastic out of the sea and recycle plastic via a link in your check out process! An easy way to involve your guest in your green path journey!Learn more at https://treepoints.green/If you're enjoying the Green Path Podcast, why not share it! https://thegreenpathpodcast.com/
2023-03-2215 min
Techsplained with The Guest InnspectorThe Techsplained Series presents ... TedeeUsing smart locks means never having to replace lost keys, meet guests at check in or worry about maintenance people having access. Give everyone access and using the Tedee Bridge means you'll even have a complete activity log of the lock. Who's been in, for how long, etc. Find out more https://tedee.com/
2023-03-2133 min
The Green Path PodcastThe Green Path Podcast and... Jimi Sol, Animated videos & paradigm-challenging perspectivesHow do ecosystems affect atmospheric carbon? It turns out they keep the atmosphere in balance more than one might think.Support Jimi on Patreon: https://www.patreon.com/JimiMake a one-time donation: https://paypal.me/JimiSolThis video is based on the writing of Charles Eisenstein.Visit Charles' Website for more related content: https://www.charleseisenstein.org/Visit Charles' YouTube channel: / charleseisensteinMusic: https://www.purple-planet.comFor all sources within this video please get in touch.
2023-03-1504 min
Techsplained with The Guest InnspectorThe Techsplained Series presents ... TripSi by Silicon TravelInternet issues be no more with TripSi. Your on hand geek squad for all things internet related. Offering wifi support, guest email address collection, a property and area guide book and more. Check out TripSi Guest, TripSi Sweep and the rest! Just the internet support will save you time and money.Learn more at https://www.silicontravel.com/Need help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Or missed a Techsplained interview? Then head to https://www.theguestinnspector.com
2023-03-1428 min
The Green Path PodcastThe Green Path Podcast and... Walter Colitti, Modo SmartLearn how home automation can save you not only time, but money as well. Besides saving on electricity, you can save on petrol too. Have a Listen to learn how.Check out ModoSmart here https://modosmart.comIf you're enjoying the Green Path Podcast, why not share it! https://thegreenpathpodcast.com/
2023-03-0826 min
Techsplained with The Guest InnspectorThe Techsplained Series presents ... Sentry by WyndNo more stinky smoking smells to have to deal with when a guest checks out. Catch them as soon as they light up with the Sentry sensor. Cigarette, cigar, marijuana and soon, vaping too, can all be caught immediately! And Sentry monitors noise levels too. Two birds with one device! Listen to learn more.Buy the device and use the promo code “techsplained1 “ for 1 month free!Learn more at https://hellowynd.com/And hit Watch Now here for the funny video: https://hellowynd.com/pages/sentryNeed help perfecting your guest expe...
2023-03-0722 min
The Green Path PodcastThe Green Path Podcast and... Will Richardson, Green ElementInvest in Airbus instead of planting trees? Home automation to save money? Will Richardson explains Green Elements, shares a number of his views including simplifying the user experience and some great resources. Learn more at https://www.greenelement.co.uk/ https://envirorental.earth/ https://small99.co.uk/ https://www.sustonica.com/ https://businessdeclares.com/
2023-03-0135 min
Techsplained with The Guest InnspectorThe Techsplained Series presents ... Modo SmartBy the ability to detect guests in your property and to then either lower or raise, or even turn off the air con or heating, you could be saving yourself a lot in electricity bills. And Modo does away with your air con remote, so no more lost remotes, or dead batteries. How about possibly prolonging the life of your air con or heating system. Have a listen to learn more.Or learn more at https://modosmart.com/Need help perfecting your guest experience, from landing on your website, to leaving your property and beyond...
2023-02-2833 min
The Green Path PodcastThe Green Path Podcast and... Saskia Weber, The Interhome GroupThe Interhome Group manage 35,000 properties! In this episode Saskia shares what they're doing, from optional carbon offsetting built into the booking process to renting land for bees!Check their sustainability page: https://www.interhome.com/aboutus/sustainability/If you're enjoying the Green Path Podcast, why not share it! https://thegreenpathpodcast.com/
2023-02-2224 min
Techsplained with The Guest InnspectorThe Techsplained Series presents ... SafelyA Safely insurance policy looks after structural, contents and personal injury for every booking and includes guest screening too! Integrated with your PMS, you can earn extra revenue with this insurance fee. We know how security deposits can be an obstacle. Now guests can pay an insurance fee when they book instead!Learn more at https://safely.comNeed help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Or missed a Techsplained interview? Then head to https://www.theguestinnspector.com
2023-02-2128 min
The Green Path PodcastThe Green Path Podcast and ... Benedicta Makin, The lighthouse Keepers CottageBen shares all that she's done to make their cottage green as well as how they are attracting other niches they're able to accommodate.Check out their site (and especially their About Us page) at www.lighthousekeeperscottage.co.ukCheck out Ripple Energy: https://rippleenergy.com/And Hive: https://www.hivehome.com/If you're enjoying the Green Path Podcast, why not share it! https://thegreenpathpodcast.com/
2023-02-1536 min
Techsplained with The Guest InnspectorThe Techsplained Series presents ... MountEarn extra revenue from your property by 'renting' items to your guests. Set & forget upsells! Once uploaded you can sit back and relax while the item earns you revenue! Each booking includes insurance so you have nothing to worry about. And the GPS location means your item can never disappear. Listen for the new features coming soon!Learn more at https://www.rentmount.comNeed help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Or missed a Techsplained interview? Then head to https://www.theguestinnspector.com
2023-02-1419 min
The Green Path PodcastThe Green Path Podcast and ... Kayleigh Nicolaou, Kakadau CreativeKayleigh from Kakadu Creative explains how she started on her journey on the Green Path, and how she applies things to her business. She also explains what a digital carbon footprint it and how "dirty: they are! Have a listen to learn how to clean up yours!Catch Kayleigh at https://www.kakaducreative.com/And stay tuned for "International DOHE Day"! ... Kayleigh!!!
2023-02-0825 min
Techsplained with The Guest InnspectorThe Techsplained Series presents ... DACKA platform that performs guest verifications, through to guest (and cleaner) communications, smart lock access, a guidebook, upsells and monitoring the property, it's all on the DACK dashboard. And all on the one app for your guests. Want to turn the heating on for the late arriving guests? You can do it! And so can the guests!Learn more at https://www.dackinc.comNeed help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Or missed a Techsplained interview? Then head to https://www.theguestinnspector.com
2023-02-0723 min
The Green Path PodcastThe Green Path Podcast and ... Christopher Warren, My Green ButlerHow about offering your guests their own butler? One who not only advises on weather, where to go, etc but can also gently advise guests on how to reduce their consumption of electricity, water, etc. It involves the staff too! Everyone is involved!Learn more at https://mygreenbutler.comCheck out Christopher's new book at https://www.goodfellowpublishers.com/warren and get 30% off with code WTM22.If you're enjoying the Green Path Podcast, why not share it! https://thegreenpathpodcast.com/
2023-02-0126 min
The Green Path PodcastThe Green Path Podcast and ... Christopher Warren, My Green ButlerHow about offering your guests their own butler? One who not only advises on weather, where to go, etc but can also gently advise guests on how to reduce their consumption of electricity, water, etc. It involves the staff too! Everyone is involved!Learn more at https://mygreenbutler.comCheck out Christopher's new book at https://www.goodfellowpublishers.com/warren and get 30% off with code WTM22.If you're enjoying the Green Path Podcast, why not share it! https://thegreenpathpodcast.com/
2023-01-1826 min
The Green Path PodcastThe Green Path Podcast and ... Sean Kemper, ETI SolutionsWhat's beyond the drain? What happens to the stuff that goes down there? What should and shouldn't go down there? An interesting educational episode!Learn more about ETI Solutions at https://etisolutions.coCheck out Durk Johnson here http://www.housekeepingst.com/
2023-01-1119 min
The Green Path PodcastThe Green Path Podcast and... Bob Garner, EnviroRental & Green VR EventsWhat is EnviroRental? Where can I find help to become more sustainable? Now we will have a one stop shop to find resources and support to help you become more environmentally friendly! Learn more at https://envirorental.earth/Do you know anyone looking to become more environmentally friendly? Please share this podcast to help them get started or to learn more. https://thegreenpathpodcast.com/
2022-12-1433 min
Techsplained with The Guest InnspectorThe Techsplained Series presents ... Can MonkeyThe headache of looking after the rubbish at your rentals are over. If not now, then one day soon (it's slowly spreading over the US). Can Monkey can look after taking the bins out, bringing them back in, they have an on demand pick up service for extra rubbish and can also keep your bins clean. They also know the holiday collection days!Learn more or make a request for your city at https://www.canmonkey.com/Need help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Or...
2022-12-1329 min
The Green Path PodcastThe Green Path Podcast and ... Romesh Jeyaseelanayagam, The FD ConsultantRomesh explains how he combines business strategy and sustainability with his clients, who are predominantly start ups, high growth and small to medium enterprises, and much more.Find Romesh at https://www.thefdconsultant.com/abouthttps://www.rainforesttrust.org/https://ecologi.com/https://greentheuk.com/https://www.thegreenwebfoundation.org/Do you know anyone looking to become more environmentally friendly? Please share this podcast to help them get started or to learn more. https://thegreenpathpodcast.com/
2022-12-0726 min
Techsplained with The Guest InnspectorThe Techsplained Series presents ... RentalzIf you are dreaming of the good old days of listing sites sending you bookings that you run with, then look no further. With the view to being the central website for guests to find and book direct with managers, then why not take a look at Rentalz. Your bookings, your way.Learn more at https://www.rentalz.com/vacation-rentals/Or to email Tom direct paymentpower@gmail.comNeed help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Or missed a Techsplained interview? Then head to...
2022-12-0627 min
The Green Path PodcastThe Green Path Podcast and... Noelia Novella, DoinnNoelia shares with us what they're doing about social sustainability, and the risk we face if we ignoring it. No cleaners = no bookings = no industry.To learn more about human trafficking and for the link for the online course, head to https://thetechsplainedseries.com/episode/techsplained-with-the-guest-innspector-and-human-traffickingLearn more about Doinn at https://doinn.co/en-GBHuman trafficking is the most invisible crime in the world. There are 40 million victims worldwide and now with the current situation in the Ukraine, this number will increase significantly. As a property manager you could unknowingly be housing...
2022-11-3019 min
Techsplained with The Guest InnspectorThe Techsplained Series presents ... DoinnTake the hassle out of finding, scheduling and paying cleaners. Doinn is the 'middle-person' sorting out all of your cleaning needs. In some locations, this can include linen and amenities too. With integrations, automated bookings, and the cleaning companies having access to their own system as well, it means no more headache for you.Learn more at https://doinn.co/en-GBNeed help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Or missed a Techsplained interview? Then head to https://www.theguestinnspector.com
2022-11-2922 min
The Green Path PodcastThe Green Path Podcast and... Jo Webb, Room2 Hotel, ChiswickHave a listen while Jo shares the story of how the Room2 Hotel is 100%, whole life, net zero! It's mind boggling yet inspiring. This is an incredible episode!Check them out at https://room2.com/chiswick/Do you know anyone looking to become more environmentally friendly? Please share this podcast to help them get started or to learn more. https://thegreenpathpodcast.com/https://businessclimatehub.org/uk https://www.oneplanet.com/product/frameworks
2022-11-2329 min
Techsplained with The Guest InnspectorThe Techsplained Series presents ... PriceLabsGet on top of your nightly rates for dates, seasonality, occupancy, minimum stays, last minute discounts, etc. View each listing's data, and the bigger picture of local competitors too. Great to share with current and potential new owners.Learn more at https://hello.pricelabs.co
2022-11-2225 min
The Green Path PodcastThe Green Path Podcast and... Andy McNulty, Touch StayAndy shares the journey Touch Stay has started on, and how he is trying to share the journey with his customers, property managers and owners. Learn more about their journey at https://touchstay.com/social-responsibility/Do you know anyone looking to become more environmentally friendly?Please share this podcast to help them get started or to learn more. https://thegreenpathpodcast.com/
2022-11-1625 min
Techsplained with The Guest InnspectorThe Techsplained Series presents ... AJL AtelierSharpen your business's focus and iron out the wrinkles. If your VR or tech company needs help with strategy for operations, profitability or growth, then this is the interview you need to hear. Besides offering strategic consulting, AJL can help with financial consulting especially if you're thinking of buying or selling a company.Learn more at https://ajlatelier.comNeed help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Or missed a Techsplained interview? Then head to https://www.theguestinnspector.com#communication
2022-11-1527 min
The Green Path PodcastThe Green Path Podcast and... Jeremy Smith, Tourism DeclaresIf you're ready to make a commitment, then Travel Declares is the place for you. Join a growing community of fellow tourism colleagues, all wanting to commit to their action plans. The actions plans are already an inspiration.Learn more at https://www.tourismdeclares.com/https://www.tourismdeclares.com/who-has-declaredhttps://www.oneplanetnetwork.org/programmes/sustainable-tourism/glasgow-declaration/join
2022-11-0915 min
Techsplained with The Guest InnspectorThe Techsplained Series presents ... TurbosuiteIf you are after the "next generation revenue management solution" then this is one interview you'll want to watch. Taking a holistic view for demand, rates, amenities while taking into account consumer profiling, serviced accommodation and hotels, and a secret sauce, there is a lot more to learn.Learn more at https://turbosuite.com/
2022-11-0836 min
Techsplained with The Guest InnspectorTechsplained with the Guest Innspector and... RentedHave a listen while Andrew McConnell shares the journey taken to get to where they are now, offering dynamic pricing as a tool and service. Offering a "do it yourself" solution of a hands off "white glove" service, there is much more that Rented offers. Perfect for the smaller managers, trying out dynamic pricing for the first time. Best have a listen.Learn more at https://www.rented.com/Need help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Or missed a Techsplained interview? Then head to https...
2022-11-0125 min
The Green Path PodcastThe Green Path Podcast and... Dennis Hettema, EcologiIf you think being green is all about your property, then think again. You can help with climate change with this hands off, yet almost interactive subscription. You'll get addicted and so will your guests. Best have a listen to find out more.Check out https://ecologi.comhttps://ecologi.com/glossary-of-climate-termshttps://www.milliontreepledge.org
2022-10-2626 min
The Green Path PodcastThe Green Path Podcast and... Alan Caine, ExactSolar Alan explains to us how solar panels work and the two different scenarios of 'selling' the power back to the grid or storing the power. We also discuss improvements in technology and a drop in costs. Use your solar panels to power up the EV! Save on electricity and petrol!
2022-10-1928 min
Techsplained with The Guest InnspectorTechsplained with the Guest Innspector and... FulhausMake your vacation rental instagrammable with Fulhaus. Offering a complete service, including interior design, ordering, installation, staging and photography. They do all the hard work and make it beautiful, so you don't have to.Learn more at https://www.fulhaus.com/
2022-10-1817 min
The Green Path Podcast The Green Path Podcast... Tara Scott, Click Book StayIn this episode Tara shares how her and her husband got started, greening their business first, sharing what they're doing, not just as a company but with owners & guests too.These are some of the things Tara and Paul use at their properties and business, Click Book Stay: https://www.splosh.com/ https://eu.whogivesacrap.org/
2022-10-1227 min
The Green Path PodcastThe Green Path Podcast... Margot Schmorak, HostfullyMargot shares Hostfully's plans and pain points to becoming more environmentally friendly. Got some suggestions for the pain points? We're all ears!
2022-10-0527 min
Techsplained with The Guest InnspectorTechsplained with the Guest Innspector and... InhavenWhether it's for one piece of furniture, or a whole rental full, this is a one stop shop for all the items you need. Heavily discounted wholesale prices, plus Inhaven also offers a payment plan so you can start earning from your rental asap and start making payments when you have cashflow!Don't miss the special introductory offer, so best listen through to the end!Learn more at https://inhaven.com/
2022-10-0421 min
The Green Path PodcastThe Green Path Podcast... Harro Dorsch, The Hive @ 52 B&BHarro shares with us how his journey started, insulating his 1876 Victorian house that was losing energy, and his money, to keep warm! When he started his bed and breakfast he realised how much waste there is, and decided to be more efficient! Check out the recipe for home made washing powder too that saves time with ironing!
2022-09-2820 min
Techsplained with The Guest InnspectorTechsplained with the Guest Innspector and... AutohostAn identity verification & fraud detection platform specifically for the hospitality industry. Mitigate risk by automating your guest screening. A great tool for scaling businesses. You have the final say, and gives you confidence in the guests who stay.Learn more at https://www.autohost.ai/
2022-09-2731 min
The Green Path PodcastThe Green Path Podcast and ... Adam Bastock, Small99In this episode we discusses what his platform offers and how he plans to help one million businesses become "net zero"!Learn more at https://small99.co.uk/
2022-09-2126 min
Techsplained with The Guest InnspectorTechsplained with the Guest Innspector and... MinoanSave money on your furniture & furnishings and earn revenue from it too! Enjoy discounts for everything needed to set up your property and then offer the items for sale to your guests in a contactless, thoughtful manner. Consider it "stylish drop-shipping" with no stock to store, just revenue to earn!SPECIAL OFFER: If you join Minoan before October 31, 2022 you will receive a $25 credit. Head to https://bit.ly/minoan-techsplained or for more details, email sage@minoanexperience.com.Learn more at https://www.minoanexperience.com/
2022-09-2028 min
The Green Path PodcastThe Green Path Podcast and... Nils Mattisson, MinutWe discuss Minut's journey regarding their manufacturing, packaging and supply chain and how their product helps managers/owners save energy and money.Learn more at https://www.minut.com/
2022-09-1418 min
Techsplained with The Guest Innspector Techsplained with The Guest Innspector and... JurnyA true end-to-end solution, the complete tech stack for managers in one. Guests can find, book, check in and beyond ALL via the Jurny app, including access to the property thermostat, info for restaurants and more.There is actually a LOT more to Jurny, so best listen!
2022-09-1320 min
The Green Path PodcastThe Green Path Podcast and ... Donna Okell, UK for GoodIn this episode Donna explains UK for Good's "stepping stone" courses and support, and we discuss the much bigger picture!Learn more at https://www.ukforgood.com/Ella's Kitchen video is at https://www.youtube.com/watch?v=BV9klwDYFKg"How Bad are Bananas?" by Mike Berners-Lee
2022-09-0721 min
Techsplained with The Guest InnspectorTechsplained with The Guest Innspector and... HostGPOSPECIAL OFFER: Sign up via the link for a free 3 month trial! https://bit.ly/3esyhYzHostGPO is 'Group Purchasing Organisation' (GPO) specially for the vacation rental industry. It gives you access to many well known vendors that can offer you not only some commercial quality goods, some goods not available to the public, but who always offer you discounted prices too. All in the one place! Perfect for starting out or for refreshing a property!Learn more at https://members.hostgpo.com/users/signup/?via=bdb124Need help perfecting your guest experience...
2022-09-0628 min
The Green Path PodcastThe Green Path Podcast... Eric Broughton, OK2ChargeEric Broughton, the CEO of OK2Charge, will explain all things EV charging. From how and where to put the outlets, to charging for them and talks about long range anxiety! Have a listen and hear how you could be missing out on easy revenue!The benefits? Check out https://www.ok2charge.com/shorttermLearn more at https://www.ok2charge.comhttps://electrek.co/ - Up to date news on EVs and the groups producing themhttps://cleantechnica.com/ - Top site for cleantech newshttps://www...
2022-08-3124 min
Techsplained with The Guest InnspectorTechsplained with The Guest Innspector and... TurnoverBNBAutomated cleaner scheduling & payments are only two of the many features that TurnoverBNB offer, and that's besides an ever growing marketplace of cleaners too! With tools to inform you the clean is completed, in different languages, and with visuals too, the cleaner headache is no longer.Sign up to TurnoverBnB by September 30, 2022 and receive 3 months of FREE ACCESS to their platform.No limit on the number of units. No other commitment required. Contact wolf@turnoverbnb.com for more details.Learn more at https://turnoverbnb.comNeed help perfecting your...
2022-08-3019 min
The Green Path PodcastThe Green Path Podcast... Paul Anderson, Sandfield GuesthousePaul and his wife decided that "watched it on TV" isn't a good enough answer to their kids possible question one day of "What will you do about global warming?". They started by insulating their 1935 built home, and kept going from there. Have a listen to his journey...Carbon Footprint Ltd Calculator Page: https://www.carbonfootprint.com/calculator1.html
2022-08-2429 min
Techsplained with The Guest InnspectorTechsplained with the Guest Innspector and... Abode PRGranted their clients are primarily tech companies, they do help the larger property management companies, and it's always good to have an understanding what services are available out there and what exactly they offer. Have a listen to all the ways and situations Abode PR can help you with. It's much broader than just the vacation rental industry! I was surprised at the response I got to my first question, so I had a lot to learn!Learn more at https://abode-pr.com/Need help perfecting your guest experience, from landing on your website, to...
2022-08-2316 min
The Green Path PodcastThe Green Path Podcast... Enrique Planas, HoliduEnrique Planas explains to us what Holidu is doing for the listings on its site and the success so far, as well as what Holidu is doing as a company on their journey along the Green Path.
2022-08-1716 min
Techsplained with The Guest InnspectorTechsplained with The Guest Innspector and... Better TalentBetter Talent is the only vacation and short term rental talent acquisition and optimization company, focused on helping you hire and retain the best employees. Through tech and behavioural science they do all the heavy lifting, so you don't have to.To learn more head to https://bettertalent.com/Need help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Or missed a Techsplained interview? Then head to https://www.theguestinnspector.com
2022-08-1622 min
The Green Path PodcastThe Green Path Podcast... Nikki Mattei, Villa in the VineyardNikki shares with us all the things she does with her property in Italy, and highlights guests with allergies seeking out hypoallergenic properties. A niche! Pamper your guests and pamper the planet. Seems a win win to me!And also check out her action plan... https://nikkimattei.com/climate-action-planOpportunities for the tourism/hospitality industry - https://nikkimattei.com/tourism-%26-hospitalityGET 10% DISCOUNT on Compare Your Footprint carbon calculator for all your carbon emissions and benchmark in your industry. https://www.compareyourfootprint.com/partners/ambassadors/nikki-mattei/Nikki is a Blue Consultant...
2022-08-1020 min
Techsplained with The Guest InnspectorTechsplained with the Guest Innspector and... SojoAll of your amenity requirements delivered to your door. No more stocking up and preparing starter kits. Integrated with PMS so you don't even have to place the order. Delivered on day of check out, or when you want, to your office, home or the property! Branded products available too!Learn more at https://www.getsojo.com/Need help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Or missed a Techsplained interview? Then head to https://www.theguestinnspector.com
2022-08-0922 min
The Green Path PodcastThe Green Path Podcast... Graham Donoghue, Sykes Holiday CottagesGraham Donoghue shares with us all the things that not only Sykes Holiday Cottages are doing, but what he himself is doing at home, with the Donoghue zoo!! He explains that 'sustainability' isn't just about cleaning the planet! Have a listen to learn how he keeps his staff happy and engaged!And excuse my inexplicable mistake calling the company Sykes Holiday when I know they're Sykes Holiday Cottages! Sorry Graham!https://app.bimpactassessment.net/login - for B CorpUK related https://betterbusinessact.org/ - Sykes are a member
2022-08-0331 min
Techsplained with The Guest InnspectorTechsplained with the Guest Innspector and... The Vacation Rental Tech GuyA somewhat controversial interview with Terry Whyte, the Vacation Rental Tech Guy, about Property Management Systems (PMS), including how to chose your (next) PMS. What are the essentials for PMs and owners and what the PMS companies should be offering? What should PMS companies be doing besides integrating with third parties? Have a listen. A very interesting discussion!Learn more at https://vacationrentalsoftwareguy.comNeed help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Or missed a Techsplained interview? Then head to https://www.theguestinnspector.com
2022-08-0222 min
The Green Path PodcastThe Green Path Podcast... Bob Garner, VR industry sustainability 'mouthpiece'Bob Garner is working tirelessly to bring sustainability into the conversation and to engage everyone in environmentally activities in the vacation rental industry. In this episode he shares how the podcast came to be, the why's and discusses why you should be a frontrunner and get ahead of everyone as there is a large niche audience looking for eco friendly properties!
2022-07-2716 min
Techsplained with The Guest InnspectorTechsplained with The Guest Innspector and...XplorieAn "Experiences Manager" who looks after your guests, preparing and exciting them pre arrival, sharing the daily free activities and tickets to local attractions they'll enjoy included as part of their stay. Their service also includes a virtual & voice concierge. Learn more at https://www.https://xplorie.com/ Need help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Or missed a Techsplained interview? Then head to https://www.theguestinnspector.com
2022-07-2627 min
The Green Path PodcastThe Green Path Podcast... The WhyWhy The Green Path Podcast? Because you can save money while bringing in more revenue and differentiate yourself from the rest of the pack vying to win guests by becoming more environmentally friendly. Learn how easy it is, and how cheap it can be, if not free and we'll share all the opportunities available.So subscribe, and join us each week as we take another step along the Green Path.
2022-07-2001 min
Techsplained with The Guest InnspectorTechsplained with The Guest Innspector and... ExtenteamExtenteam is a staff outsourcing partner exclusively for the short term rental industry. They recruit ensuring the best fit with your business, and even better, you simply pay Extenteam for the service. No salary headache. A possible tax deduction? Ask your accountant!Learn more at https://www.extenteam.comNeed help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Or missed a Techsplained interview? Then head to https://www.theguestinnspector.com
2022-07-1822 min
Techsplained with The Guest InnspectorTechsplained with The Guest Innspector and... VikeyAn all in one solution offering so much, from guest registration, keyless entry, to various monitoring of the property, A/C and temperature control, open windows and doors devices and a water leak monitor! And would you believe there's lots more. And they supply all the hardware and devices too.Learn more at https://vikey.it/en/home-page/Need help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Or missed a Techsplained interview? Then head to https://www.theguestinnspector.com
2022-07-1227 min
Techsplained with The Guest InnspectorTechsplained with The Guest Innspector and... GetawayGoGoA last minute, book direct marketplace!For any empty nights 14 days out, fill them with direct bookings. It also has a great search function for guests, including the GoGo Radar, for last minute alerts in destinations.Learn more here https://www.getawaygogo.com/Need help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Then head to https://www.theguestinnspector.com
2022-07-0514 min
Techsplained with The Guest InnspectorTechsplained with The Guest Innspector and... JetstreamAn almost completely "hands off" solution for property managers, owners and the complete novice. From the PMS, pricing, distribution, all communications, noise monitoring, guest screening and much more, it's all provided here under the one umbrella.Learn more at https://jetstreamtech.ioNeed help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Then head to https://www.theguestinnspector.com
2022-06-2825 min
Techsplained with The Guest InnspectorTechsplained with The Guest Innspector and... CherryCherry is a book direct browser extension that pops up on registered property listings on the major OTAs, enticing guests with book direct offers. One button takes the guest direct to the booking page!A book direct magnet!Learn more at https://www.joincherry.comNeed help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Then head to https://www.theguestinnspector.com
2022-06-2015 min
Techsplained with The Guest InnspectorTechsplained with The Guest Innspector with... AirdnaFor owners, managers and investors, from beginner to enterprise, Airdna gives you access to the largest, global industry data set to make educated decisions on pricing, real estate investments and more.Oh, and its a time machine for data too! Need data from 2014? No problem!Learn more at https://lddy.no/19c6sNeed help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Then head to https://www.theguestinnspector.com
2022-06-1318 min
Techsplained with The Guest InnspectorTechsplained with The Guest Innspector and... Concierge BotUsing AI (artificial intelligence) Concierge Bot will get to know your brand "voice" and deal with your guests 24 hours a day, 7 days a week. This frees up your time to do all the other things to run your business.Using texts and WhatsApp, it also becomes your property Welcome Book as well.Learn more here https://www.concierge.bot.Need help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Then head to https://www.theguestinnspector.com
2022-06-0621 min
Techsplained with The Guest InnspectorTechsplained with The Guest Innspector and... SustainabilityJoin Bob Garner and I in a discussion about how to learn and deal with the issue of sustainability one step at a time. His voice is growing louder in the industry more industry people are helping that voice grow.This is a sought after niche by guests, so best not to get left behind. Don't miss out.One small step at a time, chip by chip. (you'll have to listen to get that joke!)10 stage eco roadmap - https://community.vrmb.com/ams/a-road-map-for-environmentally-sustainable-vacation-rentals.13/https://www.greenvrevents.com/...
2022-05-3021 min
Techsplained with The Guest InnspectorTechsplained with The Guest Innspector and... KeyNestKeynest can look after all of your key problems, from storing them for guests checking in, and also for cleaners and maintenance people. And their software offers a key management system, so no more lost or misplaced keys!Have a listen for all the details and learn more at https://keynest.comNeed help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Then head to https://www.theguestinnspector.com
2022-05-2220 min
Techsplained with The Guest InnspectorTechsplained with The Guest Innspector and... WheelhouseWheelhouse are the dynamic pricing team helping you customise your pricing, from conservative to aggressive, to help maximise your returns with an array of pricing strategies and tools.To learn more head to https://www.usewheelhouse.com/Need help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Then head to https://www.theguestinnspector.com
2022-05-2212 min
Techsplained with The Guest InnspectorTechsplained with The Guest Innspector and... MinutMinut is a sensor that monitors noise, occupancy, temperature and motion at your property so you can protect your property both during a guests stay and when it's unoccupied. Keep your home safe and your neighbors happy while respecting your guests' privacy.Learn more at https://www.minut.com/Need help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Then head to https://www.theguestinnspector.com
2022-05-2218 min
Techsplained with The Guest InnspectorTechsplained with The Guest Innspector and... TouchstayTouchstay is your 21st century welcome book that you can email the guests prior to their arrival. Touchstay offers ways to ensure your guests read the info required for them to get to your property, enjoy their stay and more. No more printing page 6, or coffee stained welcome books!To learn more head to https://touchstay.comNeed help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Then head to https://www.theguestinnspector.com
2022-05-2223 min
Techsplained with The Guest InnspectorTechsplained with The Guest Innspector and... JarvisMLJarvisML uses 'machine learning' to suggest perfect properties for anyone landing on your site! Even first timers! Using the online footprints of every visitor, you can personlise the guests journey from landing on your website through to personalised emails at specific times of the year, for specific properties and specific offers, all designed for maximum conversion!Machine learning is the same technology the OTAs are using to create loyal and repeat guests! And now you can do the same.To learn more head to https://jarvisml.com/Need help perfecting your guest experience...
2022-05-2224 min
Techsplained with The Guest InnspectorTechsplained with The Guest Innspector and... StayFiStayfi collects the data of every guest staying at your property for the purpose of remarketing your property/ brand for future stays by booking direct! On top of that it helps you monitor the wifi connection (for a better guest experience) and will assist you in ensuring a great wifi coverage no matter the size of your property. Even if you have another next door.Learn more about Stayfi at https://stayfi.com/?lmref=3QPzxw.Need help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Then head to...
2022-05-2224 min
Techsplained with The Guest InnspectorTechsplained with The Guest Innspector and... NoiseawareNoiseaware is a privacy safe noise detection sensor and service that notifies you and/or your guest when the noise levels get too high. Parties and disturbance to the neighbours are a big problem for our industry, and this will help stop the party while it's getting started. It is built to be a win-win for all audiences; the host/ manager, the guest and the community.To learn more head to https://noiseaware.comNeed help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Then head to https...
2022-05-2210 min
Techsplained with The Guest InnspectorTechsplained with The Guest Innspector and... Becoming RentABLEBecoming RentABLE is a place for education, accreditation and also a listing site for disabled friendly properties. Learn what you need to do to appeal to a wider guest audience. Your property may suits some disabilities already! The range of features needed is very broad so best to learn how you can adapt, or if you need to. A huge niche market awaits you.Learn more at https://www.becomingrentable.com/Need help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Then head to https://www.theguestinnspector.com
2022-05-2228 min
Techsplained with The Guest InnspectorTechsplained with The Guest Innspector and... BeyondBeyond offers much more than just Dynamic Pricing and Revenue Management! Have a listen to learn about their other services Relay, Signal and Insights. Channel management? Websites? Best have a listen!Learn more at https://beyond.sjv.io/tgiNeed help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Then head to https://www.theguestinnspector.com
2022-05-2222 min
Techsplained with The Guest InnspectorTechsplained with The Guest Innspector and... Human TraffickingHuman trafficking is the most invisible crime in the world. There are 40 million victims worldwide and now with the current situation in the Ukraine, this number will increase significantly. As a property manager you could unknowingly be housing trafficked people.There are some things you can do: security cameras, guest verification and complete the free course at https://fateht.vidcert.com/register (select Florida as your state) and learn what to look out for.1. Awareness2. Deterrents3. Report something you think is odd. Better safe than sorry.4. Spread the word.
2022-05-2223 min
Techsplained with The Guest InnspectorTechsplained with The Guest Innspector and... OK2ChargeOK2Charge gives you the ability to monetise the use of your EV charging station. And this is not just for your guests, but to the public too if the charging point is appropriately located. Stand out from the competition by (i) offering a charging point, and (ii) make more revenue by doing so, not just from your rental, but from the charging point. A great interview.Learn more at https://www.ok2charge.comNeed help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Then head to...
2022-05-2223 min
Techsplained with The Guest InnspectorTechsplained with The Guest Innspector and... WhimstayWhimstay is the vacation rental equivalent of last minute dot com! Fill your upcoming free days with some last minute bookings! It's free to list on Whimstay and the commission is very reasonable. AND you get all the guest details and the booking is yours to run with. Consider it a guest acquisition site!Learn more here https://whimstay.comNeed help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Then head to https://www.theguestinnspector.com
2022-05-2112 min
Techsplained with The Guest InnspectorTechsplained with The Guest Innspector and... ChekinChekin is an automated guest registration and online check in solution. It also deals with a number of other headaches we need to deal with like signing contracts and security deposits. Automated for managers and streamline for guests. If you want to hear how many headaches Chekin can look after for you then best to invest 20 mins of your time!Or learn more at https://chekin.comNeed help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Then head to https://www.theguestinnspector.com
2022-05-2121 min
Techsplained with The Guest InnspectorTechsplained with The Guest Innspector and... VintoryVintory can help increase revenue by growing your inventory! It is a sales and marketing platform that are the "outsourced staff" you've been looking for. Whether you want to increase your portfolio by one property or hundreds, Vintory will make it happen.Learn more at https://vintory.com/Need help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Then head to https://www.theguestinnspector.com
2022-05-2111 min
Techsplained with The Guest InnspectorTechsplained with The Guest Innspector and... Hopper HomesHopper Homes is the newest category for Hopper, a mobile app that uses AI to predict flight & accommodation prices, and now offers vacation rentals too. Very early days yet, but very interesting to hear what's coming up for the industry.Learn more at https://www.hopper.com and https://media.hopper.com/news/Hopper-Expands-into-New-Travel-Vertical-with-Addition-of-Home-RentalsNeed help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Then head to https://www.theguestinnspector.com
2022-05-2121 min
Techsplained with The Guest InnspectorTechsplained with The Guest Innspector and... BreezewayBreezeway is a property care & guest experience platform that helps communicate, coordinate and verify all works, to deliver the best experience to guests. All your back end staff in the one place, from cleaners, to maintenance staff and more. And learn about their Gap Day feature!Learn more here https://www.breezeway.io/gisNeed help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Then head to https://www.theguestinnspector.com
2022-05-2118 min
Techsplained with The Guest InnspectorTechsplained with The Guest Innspector and... Enso ConnectThere is a lot of different software out there to help you and your business, from automated messaging, smart locks, upsells and more. But this one brings all the software you need onto the one platform! Using AI (artificial intelligence) for automation, and looking after your guests experience from the get go through to their departure, you can select the features you want and personalise the entire experience. There's so much more to know about Enso Connect so have a listen!Here's a demo https://share.vidyard.com/watch/WdQHavJivL6RXDHHZRARLU? and a demo of the Boarding...
2022-05-2115 min
Techsplained with The Guest InnspectorTechsplained with The Guest Innspector and... RevyoosRevyoos is a review aggregator which means they will bring all of your reviews from the OTAs and beyond, to your website! It's a set and forget service, and your reviews will update automatically every 24 hours. AND they are yours! Yes, even if you 'lose' your account on an OTA your reviews stay on your site!Learn more or sign up here https://www.revyoos.com?ref=tgiNeed help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Then head to https://www.theguestinnspector.com
2022-05-2110 min
Techsplained with The Guest InnspectorTechsplained with... SuperhogSuperhog is a guest-screening and automation toolkit for rapidly-expanding vacation rental businesses. A great solution for guest verifications, security deposits and earn revenue from offering your guest an insurance policy instead of paying a security deposit. It' a win-win.Listen to learn more, or head to https://hubs.ly/Q012s6Bs0.Need help perfecting your guest experience, from landing on your website, to leaving your property and beyond? Then head to https://www.theguestinnspector.com
2022-05-2119 min
Maria Rekrut and All Things Real EstateGet More Guests to Your Short Term Rental - Damian Sheridan, Gianpaolo Vairo, Deborah Labi and Maria RekrutGet More Guests to Your Short Term Rental - Damian Sheridan, Gianpaolo Vairo, Deborah Labi and Maria Rekrut from the #bookdirectshow
Short Term Rentals and The up coming "Book Direct Summit" with Damian Sheridan, Gianpaolo Viero and Deborah Labi on All Things Real Estate on Thursday, August 20, 2020 at 10:00 am EST. Damian Sheridan is the Host at Book Direct Show Deborah Labi is the Founder at Ruby's Holiday Residences, From Sydney, Australia.
Short Term Rentals and The up coming "Book Direct Show" with Maria Rekrut, Damian Sheridan and Deborah Labi...
2020-08-2336 min
The Holiday Let Success Podcast with Elaine Watt093.5: Have You Got | Deborah Labi | Direct Bookings NetworkBuild Your Network - Get More Direct Bookings Ever been asked by a potential guest for a property you don't have ? Whether it's the location, the date, the size, the facility that doesn't quite fit? Yes. Me too. And so has Deborah Labi - many times over in her 13 years in the Holiday Let Industry. Deborah realised she had turned away thousands of pounds worth of bookings over the years due to not having exactly what the guest wanted in her own portfolio and didn't have the network locally to refer the guest...
2019-07-1039 min