Shows
The Dental Domination Podcast"Leads to Loyal Patients" - How to Increase Your Dental Practice Booking Rate (feat. Brian Craig)🚨 Are you losing potential new patients every single day without even realizing it? In this episode of The Dental Domination Podcast, DentalScapes co-founders Dan Brian and Brian Craig reveal the #1 reason most dental practices struggle to grow: poor lead management and low conversion rates.💥 Learn how to convert more leads into actual appointments, increase your patient base, and boost practice revenue using proven strategies and automation tools designed specifically for dental practices.📈 Whether you're a general dentist, orthodontist, pediatric dentist, or specialty practice, you'll walk away with actionable tips to:- Increase your new patie...2025-06-2919 minThe Dental Domination Podcast"Trust-Building Technology" - Transforming Dentistry with AI (feat. Dr. Shervin Molayem)Host Dan Brian speaks with Dr. Shervin Molayem, a periodontist and dental tech entrepreneur, about the transformative impact of AI in dentistry. They discuss the evolution of dental technology, the role of AI in enhancing practice efficiency, and the importance of building trust with patients through accurate diagnostics and treatment planning. Dr. Molayem shares insights on the future of robotics in dentistry, the challenges of regulatory approval, and the significance of AI's impact on the oral-systemic connection. The conversation emphasizes that AI will enhance, not replace, the role of dentists, ultimately improving patient care and experience. Don't miss it...2025-06-1927 minThe Dental Domination Podcast"Planning Your Exit" - Legacy, Value & Peace of Mind (feat. Derek Strong)Thinking of selling your dental practice in the next few years? 🦷💼 In Episode 35 of The Dental Domination Podcast, Dan Brian sits down with Derek Strong, a financial advisor at Hemingway Wealth Management, to break down everything practice owners need to know about transition planning, practice valuation, and protecting your legacy.Whether you're five years out or just starting to think about what's next, this episode will help you:✅ Clarify your exit and retirement goals✅ Avoid common financial pitfalls and burnout✅ Understand how to get top value for your practice✅ Protect your family, team, and futu...2025-06-0221 minThe Dental Domination Podcast"Rewarding Results" - Bonus Plans for Dental Teams (feat. Dr. Mayer Levitt)In this episode of "The Dental Domination Podcast," host Dan Brian speaks with Dr. Mayer Levitt about the significance of bonus plans for dental teams. Dr. Levitt shares his journey from clinical practice to consulting, emphasizing the importance of a motivated team in achieving practice success. He discusses common pitfalls in existing bonus structures and presents an effective bonus plan model that encourages teamwork and accountability, ultimately leading to improved practice profitability. For more information, please check out the show notes. 2025-04-2723 minThe Dental Domination Podcast"Making Money with Mindset" - Thinking About Practice Revenue the Right Way (feat. Monica Capelli)In this episode of "The Dental Domination Podcast," Dan Brian and Monica Capelli discuss the critical role of mindset in dental practices, particularly in relation to billing and collections. Monica shares her extensive experience in the dental industry and emphasizes the importance of leadership, financial awareness, and creating positive patient experiences. The conversation highlights how a dentist's mindset can influence their practice's success and the overall satisfaction of both the team and patients. The importance of cultivating a positive practice culture, empowering teams, and building strong patient relationships to enhance financial success in dental practices is also discussed. This...2025-04-0632 minThe Dental Domination Podcast"More Than Compensation" - Strategies for Dental Team Retention (feat. Doug Gray)In this episode of the "The Dental Domination Podcast," Dan Brian and Doug Gray, CEO of Dental Business Solutions, discuss the critical issue of staffing and retention in dental practices. They explore the foundational elements of effective communication, organizational design, and the importance of recognition in retaining employees. Doug shares insights on performance evaluations, compensation transparency, and strategies to combat burnout among dental teams. The conversation emphasizes the need for a supportive work environment and the implementation of structured processes to enhance team dynamics and overall practice success. This episode is a must-listen for dentist owners interested in building...2025-03-2337 minThe Dental Domination Podcast"Overhyped OR Gamechanger? Both?" — AI and the Future of Dentistry (feat. Conner Ludlow)Dan Brian and Conner Ludlow, founder of Annie, an AI assistant for dental practice front desks, discuss the role of artificial intelligence (AI) in dentistry. They explore the (possibly?) overhyped expectations surrounding AI, its practical applications in dental practices, and how tools like Annie can enhance efficiency without replacing human staff. Connor shares insights on the future of AI in the dental field and emphasizes the importance of viewing AI as a tool to augment human capabilities rather than a replacement. Don't miss this must-listen conversation for dentists who want to position their practices at the cutting edge of...2025-03-0928 minThe Dental Domination Podcast"Smart Move" - Integrating Ortho Into Your Practice (feat. Dr. Amanda Wilson)In Episode 30 of "The Dental Domination Podcast," Dan Brian and Dr. Amanda Wilson, founder and CEO of StraightSmile Solutions, discuss the integration of orthodontics into general and pediatric dental practices. They explore the business benefits of offering orthodontic services, including increased revenue and patient retention. Dr. Wilson shares insights on how to get started with orthodontics, emphasizing the importance of wellness scans and the use of technology. The conversation also covers strategies for success, including understanding patient needs and avoiding a sales-y approach. If you're considering adding ortho to your practice, you won't want to miss this one! Check...2025-03-0226 minThe Dental Domination Podcast"Perfecting the Patient Pipeline" - Lead Management for Dental Practices (feat. Jake Goates)In this must-listen episode of "The Dental Domination Podcast," Dan Brian and Jake Goates of GOAT CMO discuss the critical aspects of lead management in dental practices. They explore the importance of call handling, conversion rates, timely contact with leads, and the role of AI and CRM systems in enhancing lead management. The conversation emphasizes the need for effective training and coaching for dental teams to improve their handling of leads and ultimately increase patient acquisition.Check out the show notes and connect with Dan and Jake: https://www.dentalscapes.com/lead-management-for-dental-practices-feat-jake-goates/2024-12-1830 minThe Dental Domination Podcast"From Text to Trust" - Optimizing Patient Communications for Dental Practices (feat. Dr. Todd Snyder)In this episode of "The Dental Domination Podcast," Dan Brian interviews Dr. Todd Snyder, a renowned cosmetic dentist and educator, about the critical role of patient communication in dental practices. They discuss the importance of text messaging as a tool for enhancing patient engagement, the need for effective communication strategies, and how technology can streamline operations. Dr. Snyder emphasizes the significance of attracting and converting patients, the value of automation, and the necessity of follow-up to maintain strong patient relationships. The conversation also touches on the resources available through Dr. Snyder's organization, Legion, and the benefits of using platforms...2024-12-1524 minThe Dental Domination Podcast"Polishing Your Practice" - Building Dental Team Culture (feat. Debra Englehardt-Nash)In this episode of "The Dental Domination Podcast," Dan Brian interviews Deborah Englehardt-Nash, a seasoned consultant in the dental field. They discuss the critical importance of team building and workplace culture in dental practices, emphasizing how these elements directly impact patient experience and practice success. Deborah shares her insights on creating a culture of growth and satisfaction, the role of communication in fostering team success, and the significance of training and autonomy for team members. She also introduces her Dental Business School program, designed to help dental practices thrive. Don't miss an opportunity to connect with Debra and other...2024-12-0226 minThe Dental Domination Podcast"Align Your Ads" - Online Advertising for Orthodontic Practices (feat. Brian Craig)In this episode of "The Dental Domination Podcast," DentalScapes co-founders Dan Brian and Brian Craig discuss the intricacies of online advertising specifically for orthodontic practices. They explore various advertising options, including Google Local Services Ads (LSAs), traditional Google Pay-Per-Click (PPC) ads, and social media advertising on platforms like Facebook, Instagram, and TikTok. In this wide-ranging conversation, Dan and Brian discuss the importance of understanding each product's unique features and benefits in developing the right advertising mix for your ortho practice. The conversation also highlights the significance of front desk call handling and the necessity of data-driven decision-making in developing...2024-11-2731 minThe Dental Domination Podcast"Ring to Revenue" - Call Handling for Dental Front Desk Teams (feat. Jessica Martin)In this episode of "The Dental Domination Podcast," host Dan Brian of DentalScapes speaks with Jessica Martin, founder and CEO of Martin Management, about the critical role of patient experience in dental practices — and how it all starts with handling the first phone call. Digging into psychology and "non-salesy" sales strategies, Dan and Jessica discuss common issues in call handling, such as having the wrong person answer the phone and the need for confidence in communication. The conversation highlights the significance of listening and building relationships with patients to ensure a positive experience. For more information, please check out th...2024-11-0921 minThe Dental Domination Podcast"Courageous Conversations" - Aligning Your Dental Team for Success (feat. Katherine Eitel Belt)In Episode 24 of "The Dental Domination Podcast," DentalScapes co-founder Dan Brian interviews Katherine Eitel Belt, founder of LionSpeak, a communications coaching company focused on helping dental practices thrive. They discuss the importance of communication for dental practice owners and dentists, focusing on "courageous conversations." Katherine explains that courageous conversations create clarity and inspiration, which are essential for successful communication. They also discuss the common pain points in dental practices, such as the difficulty of holding high standards without damaging relationships, and the misconception that younger generations have lower work ethics. Katherine provides insights on how to improve communication with...2024-10-0930 minThe Dental Domination Podcast"People Service Organizations" - A New Blueprint for DSOs (feat. Dr. Dipesh Patel)Dr. Dipesh Patel, founder and CEO of Blueprint Smiles, joins the "Dental Domination Podcast" to discuss what he calls "People Service Organizations (PSOs)" and how they differ from traditional Dental Support Organizations (DSOs). He emphasizes the importance of creating a positive work culture and environment where work doesn't feel like work for both the dental team and the patients. Dr. Patel also highlights the shift in what associates are looking for today, including work-life balance and flexibility. In this wide-ranging conversation with host Dan Brian of DentalScapes, he shares how Blueprint Smiles focuses on hiring for personality and training...2024-09-1921 minThe Dental Domination Podcast"Trust, Talent & Teamwork" - How Dentists Can Retain, Develop, and Empower Dental Assistants (feat. Kevin Henry)In this episode of "The Dental Domination Podcast," DentalScapes co-founder Dan Brian talks with Kevin Henry, editor-in-chief of Dr. Bicuspid and founder of Dental Assistant Nation. They discuss the state of dental assisting in America today, challenges related to workforce shortages, and the importance of retaining dental assistants. Kevin shares his thoughts on the need for dentists to create a supportive culture and provide opportunities for professional development for their dental assistants, and the crucial role that dental assistants play in building trust with patients and improving the overall patient experience. For more information, check out the show notes.2024-08-2625 minThe Dental Domination Podcast"David vs. Goliath" - How Small Dental Practices Can Compete with DSOs (feat. Dr. Charles Moser)In Episode 21 of "The Dental Domination Podcast," host Dan Brian interviews Dr. Charles Moser, executive coach and founder of the Dental Science Alliance, on how younger dentists can compete with larger dental service organizations (DSOs) and build successful private practices. They discuss the challenges that new dentists face, including lack of business training and increasing student debt. In a wide-ranging conversation, Dr. Moser emphasizes the importance of leadership, accountability, and systems in running a successful practice. He also introduces the Dental Science Alliance, a coaching platform that provides one-on-one coaching and support for dental teams. For more information, check...2024-08-2131 minThe Dental Domination Podcast"The Devil's in the Details" - How Dentists Can Get Paid Faster (and What They Deserve) (feat. Monica Cappelli)Monica Capelli, founder and CEO of Rev Systems, discusses revenue cycle management for dental practices in Episode 20 of "The Dental Domination Podcast." From the importance of claim filing best practices to pursuing outstanding claims, implementing pre-payment systems, and everything in between, Monica provides a roadmap you can implement in your dental practice to get paid faster — and get the money you deserve! Don't miss this episode — a must-listen for any dentist owner looking to improve revenue cycle management and build a more profitable practice.Key TakeawaysCollecting correct patient demographics and conducting detailed verifications are...2024-08-1322 minThe Dental Domination Podcast"Reducing Overhead & Improving Service" - Virtual Assistants for the Dental Office (feat. Dan Johnson)In this wide-ranging, must-listen conversation, Dan Johnson, founder and CEO of Peak Performance VA, discusses the benefits of hiring virtual assistants (VAs) for dental practices. He shares how VAs can help with administrative tasks in dental practices, reducing overhead and improving patient experience. He also addresses common concerns about language barriers and cultural differences, which the company is creatively addressing with artificial intelligence (VA). VAs are trained in dental terminology and have insurance backgrounds, making them valuable assets to practices. Tasks that can be offloaded to VAs include "anything administrative," including call handling, front desk duties, insurance verification, insurance...2024-07-1237 minThe Dental Domination Podcast"Your Practice's Most Important Asset" - How to Leverage Patient Databases (feat. Samad Syed)In this episode of "The Dental Domination Podcast," Dan Brian of DentalScapes interviews Samad Syed, founder and CEO of mConsent, a patient engagement company. They discuss the importance of patient databases for dental practices and how leveraging these databases can lead to growth and profitability. Samad emphasizes that the patient database is the most important asset for a dental practice and shares strategies for reactivating and engaging with patients. He also discusses the role of social media and AI in patient engagement. Check out the show notes for more details.2024-07-0425 minThe Dental Domination Podcast"Hiring Backwards" - A Revolutionary Model for Dental Staffing (feat. Dr. Mike Neal)In Episode 17 of “The Dental Domination Podcast,” Dr. Mike Neal, founder of Build My Team, discusses the importance of hiring and retaining the right staff for dental practices. He shares his own experience of facing staffing problems and how it led him to create his staffing agency. Dr. Neal explains the hiring process used by Build My Team, which focuses on assessing candidates’ mindset, speed of learning, and natural strengths and talents. He emphasizes the importance of hiring based on these factors rather than solely relying on resumes and experience. Dr. Neal also highlights the impact of this hiring strate...2024-05-2423 minThe Dental Domination Podcast"Selling Dentistry" - How to Triple Case Acceptance with the "Treatment Triad" (feat. Janet Hagerman)Janet Hagerman, case acceptance coach, fractional Chief Hygiene Officer and author, joins "The Dental Domination Podcast" to discuss the importance of selling dentistry ethically and effectively. Despite many dentists cringing at the idea of "sales" in dentistry, Janet shares how soft communication skills can bridge patient education with effective sales strategies to triple case acceptance and improve practice profitability. She also discusses the role of the dental team in case acceptance and the importance of creating a patient-centered practice in this must-listen conversation with Dan Brian, co-founder at DentalScapes.Be sure to check out the show notes...2024-04-0732 minThe Dental Domination Podcast"Marketing the Experience" - A Conversation on Internal & External Dental Marketing (feat. Kirk Teachout)Dental practice management coach Kirk Teachout of IV Quarter Coaching joins the "Dental Domination Podcast" to talk about internal and external marketing, focusing specifically on patient experience. In this wide-ranging conversation with Dan Brian of DentalScapes, Kirk digs into how dental practices can set the stage to cultivate lifelong patients and improve profitability. Don't miss it, and check out the show notes to learn more, grab the transcript, and connect with Kirk at IV Quarter Coaching and Dan at DentalScapes.2024-02-2933 minThe Dental Domination Podcast"Everything is Time Management" - A D3's Thoughts on Dental Education (feat. Parker Norman)Dental education is in a state of rapid transformation. From exploring alternative career pathways to tackling rising student loan debt, integrating the social determinants of health to addressing mental health, today's dental students are on the move. In Episode 14 of "The Dental Domination Podcast," Dan Brian of DentalScapes sits down with Parker Norman, a D3 dental student at the University of Pennsylvania, to talk about her journey toward becoming a practitioner — and advocate. Whether you're considering dental school or you've been practicing for years, don't miss this update on the state of American dental education from one of the pr...2024-02-1333 minThe Dental Domination Podcast"The Seven Figure Dentist" - Making More & Working Less (feat. Kirk Teachout)How does doing seven figures this year sound? Not bad, right? Now, how about doing it by working less? Now we’re talking. In Episode 13 of “The Dental Domination Podcast,” Kirk Teachout of VI Quarter Coaching shares how he and his wife transformed her dental practice into a revenue-driving, profit-boosting machine — even while reducing the clinical schedule to 3 days per week. In this in-depth conversation, Kirk shares three things dentists can put into action right now to start making it happen. If making more and working less sounds appealing to you, don’t miss this one!2024-02-0429 minThe Dental Domination Podcast"Building a Better Practice" - Culture & Leadership in Dental Practices (feat. Jessica Martin and Dr. Matthew Norton)In this wide-ranging conversation on "The Dental Domination Podcast," Dan Brian sits down with dental practice consultants Jessica Martin and Dr. Matthew Norton to talk about how dentists can improve practice culture and demonstrate dynamic leadership to grow the practices of their dreams. Learn more about the proven process that has helped Jessica and Dr. Norton take hundreds of dental practices to the next level, and check out the show notes over here.2024-01-0533 minThe Dental Domination Podcast"Don't Get Screwed" - Advice for Buying a Practice (feat. Dr. Joellyn Ferro)Considering buying a dental practice? Before starting the process, be sure to check out Episode 11 of "The Dental Domination Podcast." In this action-packed episode, Dr. Joellyn Ferro, owner of JF Dental in Quincy, MA, shares the "nightmare" that began when she purchased an existing practice — and how she continues to dig out to this day. This is a must-listen for dentists entering private practice who want to avoid high-stress legal and financial troubles when buying an existing dental practice. Check out the show notes and connect with Dr. Ferro over here.2023-12-1026 minThe Dental Domination Podcast"Taking the Plunge" - Going Out of Network (feat. Jessica Martin)Have you ever considered taking your dental practice out of network? Are you concerned about how patients might respond? In Episode 10 of "The Dental Domination Podcast," practice owner and consultant Jessica Martin shares how she and her dentist husband transitioned to out-of-network, retained most of their patients, and dramatically grew their revenue. If you've ever considered opting out of insurance, you won't want to miss this action-packed conversation. For more information and to connect with Jessica, check out the show notes.2023-11-0930 minThe Dental Domination Podcast"Dental Deals" - How to Buy or Sell a Dental Practice (feat. Michael Burger)Attorney Michael Burger of NC Planning joins the podcast to share what dentists need to know about buying or selling a dental practice. From setting up corporations to negotiating a sale price, planning ahead to considering partnerships, and everything in between, Michael has what you need to know about how to structure a deal and protect your investment. Don't miss this must-listen episode for dentist entrepreneurs and be sure to check out the show notes to connect with Michael.2023-10-3029 minThe Dental Domination Podcast"$400K on Average" - Tackling Dental Student Loan Debt (feat. Mark Johnson)Mark Johnson helps dental students get out of debt. But with his average client tackling ~$400K in student loan debt, how can they actually make it happen? In Episode 8 of "The Dental Domination Podcast," Mark breaks it down. From filing tax returns during dental school to loan repayment programs, assessing different career paths to addressing the systemic factors influencing student loan debt, and everything in between, don't miss this episode for must-have tips and tricks to overcome the burden of dental student loan debt and live the life you've been waiting for. And be sure to check out the...2023-10-0330 minThe Dental Domination Podcast"The Practice Made Perfect" - The Entrepreneurial Operating System (EOS) for Dental Practices (feat. Lyn Askin)In Episode 7, Professional EOS Implementer Lyn Askin shares how dental practices can streamline operations, hire smarter, improve profitability and more with EOS — the Entrepeneurial Operating System. Often hailed as "game-changing" or even "life-changing" by the business owners who use it, EOS is a proven system for running a hire-performing, accountable organization — and it's perfectly positioned for the modern dental practice. This episode is a must-listen for any dentist owner interested in building a thriving practice. Check out the show notes for EOS resources and more.2023-09-1926 minThe Dental Domination Podcast"It Markets Itself" - Improving Patient Experience Through Spa Dentistry (feat. Jessica Martin)Jessica Martin of Martin Management joins the "Dental Domination Podcast" to share her experience implementing spa dentistry in her husband's general dental practice — and how the transformation has improved both patient experience and the practice's bottom line. From spa-like "amenities" to patient-centered approaches, improved patient retention and increased word-of-mouth referrals, Jessica outlines what dentists need to know about spa dentistry in this must-listen conversation with Dan Brian of DentalScapes. Give it a listen and check out the show notes!2023-08-2523 minThe Dental Domination Podcast"Profitable Prevention" - Preventive Dentistry in Private Practice (feat. Hayley Buckner)In Episode 5 of "The Dental Domination Podcast," DentalScapes co-founder Dan Brian sits down with Hayley Buckner, professional relations manager at Elevate Oral Care, for a wide-ranging conversation on opportunities for preventive dentistry in private practice. From innovative treatments to trust-building, "telling the story" to cultivating long-term patient relationships, Hayley breaks down why private practice dentists simply can't afford to miss out on "profitable prevention." 2023-08-0827 minThe Dental Domination Podcast"Alive & Well" - Is Private Practice Still Viable for Dentists? (feat. Dr. Joseph Crowley)In Episode 4 of "The Dental Marketing Mix," DentalScapes co-founder Dan Brian sits down with Dr. Joseph Crowley, retired dentist and former president of the American Dental Association. In a wide-ranging conversation, Dr. Crowley shares his perspectives on the evolving oral health care landscape and whether there are still opportunities for dentists in private practice. From finding a mentor to ensuring work-life balance, building business skills to participating in organized dentistry, this episode is a must-listen for dentists grappling with decisions on how and where to practice.2023-06-2043 minThe Dental Domination Podcast"Opening the Black Box" - Improving Patient Experience (feat. Dr. Matt Allen)In Episode 3 of "The Dental Marketing Mix" podcast, Dr. Matt Allen of DifferentKind sits down with host Dan Brian to talk about the importance of patient experience in dentistry. From integrating patient experience into practice culture to metrics and measurement, Google reviews to marketing, and much, much more, Dr. Allen reflects on what really matters most for dentists seeking to prioritize patient experience. Don't miss this wide-ranging conversation on patient experience in dental practice with one of the industry's foremost thought leaders!For more information about Dr. Allen and DifferentKind and a full transcript, check...2023-05-0233 minThe Dental Domination Podcast"The Most Valuable Mistakes" - Mental Health in the Dental Profession (feat. Dr. Brian Swift)In Episode 2 of "The Dental Marketing Mix," Dr. Brian Swift shares the lessons he learned about mental health along the way to opening his own private practice. From trying out various practice types (including high-stress, high-volume clinics) to protecting work-life balance and everything in between, Dr. Swift reflects on what really matters most for dentists searching for the right professional and personal fit. Don't miss this wide-ranging conversation on mental health in one of the world's most challenging — but also most rewarding — professions. For more information on "The Dental Marketing Mix" and a complete transcript, chec...2023-04-1825 minThe Dental Domination Podcast"Tough Love" - Advice for the Next Generation of Dentists (feat. Dr. Grace Yum)"The Dental Marketing Mix" kicks off with an exclusive conversation with Dr. Grace Yum, a board-certified pediatric dentist and founder and CEO of Mommy Dentists in Business — an international organization serving over 10,000 member dentists. Drawing on her extensive experience as a practicing dentist, practice owner, and CEO of a multi-million dollar dental networking and education company, Dr. Yum shares her best advice for the next generation of dentists. In a wide-ranging, no-holds-barred conversation, host Dan Brian and Dr. Yum discuss the importance of professional networking, mentorship, and "just going for it" in building a career in dentistry. Th...2023-04-0736 min