Shows
Derdack SIGNL4 - The Alerting ExpertsIt Just Works – How Conexus Credit Union Transformed Incident Response in Just One DayA success story in operational resilience, cybersecurity readiness, and the power of simplicity.
In this episode, we explore how Conexus Credit Union completely modernized its IT and security alerting processes with SIGNL4 - and did it all in under 24 hours.
Doreen Jacobi sits down with Kyle Bates, Cyber Security Analyst at Conexus, to unpack how fragmented workflows, alert fatigue, and clunky mobile tools, were slowing their teams down - and how one simple, mobile-first solution changed everything.
You'll hear why Conexus chose SIGNL4 over other platforms like PagerDuty, how they integrated it with Rapid7 SIEM...
2025-11-0524 min
Derdack SIGNL4 - The Alerting ExpertsHow SIGNL4 Unifies RedIron's Monitoring and NotificationsA story of integration, innovation, and efficiency in monitoring and notifications for modern IT operations
In this episode, Todd from RedIron shares insights on how Derdack’s alerting solution SIGNL4 has unified and transformed their IT operations. RedIron, a managed services provider and retail integrator, faced challenges with fragmented alert systems using email and SMS. By integrating SIGNL4, they streamlined monitoring, improved team responsiveness, and unified alerts across systems like Jira, Zendesk, and various cloud platforms. Todd highlights the simplicity of integration, real-time notifications, and exceptional customer support as key benefits, enabling their teams to work more efficiently across th...
2025-01-1716 min
Derdack SIGNL4 - The Alerting ExpertsThe Role of ISO Compliance & Automation for MSSPsNexio & Derdack on Building Blocks for Efficient IT Operations
Join us as Jean Muller, IT Manager at Nexio, shares his experience with Derdack and how their monitoring / helpdesk and alerting architecture has grown over the years. Listen to how Nexio has managed to grow from a storage company to an MSSP and security service provider and what core elements helped to make this possible. South Africa is a special market and Jean talks about some of the aspects that helped him, and his company to be successful. He also highlights his learning when it is about meeting service level...
2024-02-0221 min
Derdack SIGNL4 - The Alerting ExpertsDerdack CEO Unveils SIGNL4: Revolutionizing Real-Time Incident ManagementExplore Seamless Communication and Success Stories in Critical Incident Management
In this brand-new episode Doreen interviews Matthes, the CEO & Visionary of Derdack, as we explore the core of mobile incident management and the importance of real-time alerting and seamless communication. Join us as we unveil the innovative culture of Derdack, a bootstrapped company, leveraging innovation as an advantage. Discover how SIGNL4 bridges the last mile, empowering on-call, remote, and mobile teams to collaborate effectively. Stay tuned for stories of success and the transformative impact of SIGNL4 in critical incident management.
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2023-08-1623 min
Derdack SIGNL4 - The Alerting ExpertsBuilding a Sustainable and Secure Future in CybersecurityThe path to success as a security MSP and the role Microsoft & Derdack play within that
In this episode, Maarten Goet, Director of Cybersecurity at Wortell, shares valuable insights on what MSPs in the security space need to keep in mind for building a sustainable and successful future. Learn about key aspects that support your digital transformation and the importance of a fully integrated solution for a holistic view and a better response to potential threats and cyberattacks. Hear Maarten talk about Microsoft’s journey and their evolution into a trailblazing security solution provider and how you can prepare yo...
2023-07-1421 min
Derdack SIGNL4 - The Alerting ExpertsScinetiq CEO Reveals Insights: Defense, Automation & Future IoTIT projects with Scinetiq & SIGNL4 in the challenging South African market
Join us for an engaging discussion with Hugh Dean, the CEO of Scinetiq Technology Solutions. Listen to his captivating journey in the defense sector, the inception of Scinetiq, and how he came to collaborate with Derdack. Discover the great value of Derdack's SIGNL4 in seamlessly integrating with external resources and enabling streamlined automation across various ventures, including drone operations. Get some insights into the challenges of the South African market and hear Hugh share his vision on the future of IoT.
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2023-06-0729 min
Derdack SIGNL4 - The Alerting ExpertsThe Power of Customer-Centricity in Building a Thriving BusinessHow Derdack Corp explores opportunities and meets challenges in the US American market with a customer-centric culture
CEO Insights - Matthes speaks with Doreen, CEO and President of Derdack Corp., to discuss the strategies and approaches that have helped Derdack become a respected player in critical alerting and incident management within the US market. Doreen shares insights on how the company has managed to maintain a customer-centric culture while also dealing with industry challenges and a highly competitive environment. This conversation offers valuable lessons for anyone looking to build a successful business in a rapidly evolving industry.
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2023-05-1115 min
Derdack SIGNL4 - The Alerting ExpertsThe Future of Data ProcessingHow Crosser's Edge Computing Platform Revolutionizes Manufacturing, Healthcare, and Smart Agriculture
Join Mikael Samuelsson, Director of Strategic Alliances and Partners at Crosser Technologies, as he shares his expert insights on how the company's edge computing platform is transforming the fields of manufacturing, healthcare, and smart agriculture. Discover how the platform's unique features, including local data processing and centralized management, are revolutionizing data management and analysis. In addition, Mikael discusses the benefits of integrating Crosser's platform with SIGNL4 for real-time incident management. Get the inside scoop on next-level incident management!
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2023-04-1320 min
Derdack SIGNL4 - The Alerting ExpertsArturs Lontons of Zabbix on IT Monitoring and Ensuring 24/7 AvailabilityChallenges of Running Mission-Critical IT and Insider Tips for 24/7 IT Ops
Tech Experts Talk - Technical Marketing Engineer at Zabbix, Arturs Lontons and the CEO of Derdack, Matthes about the ever-evolving world of modern IT monitoring. Learn about the success of Zabbix and the challenges of running mission-critical IT and ensuring high availability, and deep dive into the art of alerting for 24/7 IT ops. Tune in to take your IT operations to the next level.
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2023-03-2227 min
Derdack SIGNL4 - The Alerting ExpertsSolutions for global Cybersecurity ChallengesBest practices and recommendations for your security automation initiatives
Shuffle is an automation platform for the cybersecurity space and created for and by the community so, that anyone has access to important knowledge and information.
Frederik, Founder & CEO of Shuffle, shares his vision of companies working in the space and the importance OpenSource plays in it all. He will also talk about challenges in the industry and how the human factor leads to the importance of partnering with companies like Derdack and solutions like SIGNL4.
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2022-12-0727 min
Derdack SIGNL4 - The Alerting ExpertsEfficient Service Delivery by automating your Incident ResponseAutomating incident notification response and creating fully integrated workflows to help support your remote service engineers.
Hear first hand how Greenlight Group is able to fully automate their ITSM response by integrating Derdack’s SIGNL4 with their ITSM systems for ease of transition and reassignment of calls or full transparency for management as to who is taking care of what. Doreen Jacobi, CEO of Derdack Corp and Joe Madden, President of Greenlight Group discuss Greenlight’s experience and use cases in implementing SIGNL4.
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2022-09-1211 min
Derdack SIGNL4 - The Alerting ExpertsTechnology and Opportunities for Cybersecurity Service ProvidersHow CSP Lighthouse uses Microsoft Sentinel and SIGNL4 to successfully operate managed Cybersecurity Services
Matthes Derdack -- founder of Derdack and SIGNL4 -- talks to our client Callum Golding -- founder of CSP Lighthouse, a Cyber Security Provider from Adelaide, Australia -- about challenges and opportunities in the cyber security space and his experiences of using Derdack's alerting and incident response solution SIGNL4 at CSP.
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2022-07-2825 min
ITOps, DevOps, AIOps - All Things OpsEp 6 - Challenges and solutions for intelligent incident alertingChallenges and solutions for intelligent incident alerting in IT OperationsIn this episode of “All Things Ops”, host Elias Voelker talks to Ronald Czachara from Derdack about follow-the-sun IT operations, strategies to minimize false alerts to let your on-call engineers sleep, and more.What's in it for you:1. The four types of false alerts and how to avoid them2. Advantages and challenges of follow-the-sun IT operations3. How Covid forced On-Call management to modernize4. Where dedicated alerting solutions have an edge over email or SMSAbout Ronald:Ron is o...
2022-06-2841 min
Derdack SIGNL4 - The Alerting ExpertsEnterprise Alert at Bridgeport Public School DistrictExperiences and Use Cases of our Solution Enterprise Alert
Doreen Jacobi – co-founder of Derdack GmbH and CEO of Derdack Corp – talks to our client Jeff Postolowski, Director Information Technology Services at Bridgeport Public School District about some of his experiences and use cases of our solution Enterprise Alert.
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2022-05-1915 min