Shows
Hotel Soprana: A Year in Hotel LifeEpisode 14 - Processes vs. technologies in hotelsIn this episode we are speaking about processes and integration of technological solutions in the hotels. Can AI and robots replace humans?
Would like to suggest a topic? Reach out to podcast@soprana.no. 2024-10-0727 min
Radio UZPR1 octombrie - Ziua internaţională a muzicii / TURNEUL NAȚIONAL „ROMANIAN YOUNG VIRTUOSOS”UZPR partener media.
Cu ocazia Zilei Internaționale a Muzicii 2024 Asociația pentru Muzică, Artă și Cultură, în parteneriat cu Universitatea Națională de Muzică din București, Centrul Național de Artă „Tinerimea Română” din București, Muzeul Național „George Enescu” din București, Centrul Multicultural al Universității Transilvania din Brașov, Vibrate Festival Brașov, Asociația Culturală Paul Constantinescu din Ploiești, Muzeul Național Peleș din Sinaia, Muzeul Țării Crișurilor din Oradea, Universitatea din Oradea – Facultatea de Arte, Universitatea de Vest din Timișoara, Seat România și Forumul Cultural Austriac din București, pre...2024-10-0103 minHotel Soprana: A Year in Hotel LifeEpisode 13 - Hospitality hiring for short- and long-term?We are finishing the yearly cycle with August episode and coming into the new year at Hotel Soprana podcast.
What are the expectations of hiring for short season vs. long-term in hospitality industry and is it a better solution to employ robots in hotels to cut the shortages in hotel industry? These are the topics we are exploring in our newest podcast episode. Subscribe, comments and reach out to us with suggestions for the topics at podcast@soprana.no.
2024-08-1428 minHotel Soprana: A Year in Hotel LifeEpisode 12 - Handling hotel visitor complaintsIn this Hotel Soprana July episode we are sharing the experiences in dealing with customer claims. What do you do when your client is unhappy? Is the customer really always right? Join us in this episode and subscribe for the newest ones!
If you have any comments or would like to join our podcast as a guest, reach out to us podcast@soprana.no.2024-07-0929 minHotel Soprana: A Year in Hotel LifeEpisode 11 - Standards vs. exclusivity in hospitalityIn this episode we discuss the trend in hospitality for going from standard to exclusive with services and experiences in the hotels.
If you have any comments or would like to join our podcast as a guest, reach out to us podcast@soprana.no.2024-06-1122 minHotel Soprana: A Year in Hotel LifeEpisode 10 - Interview with Hotel Soprana visitor Tomas PerersIn this Hotel Soprana episode we are speaking with our guest at Hotel Soprana - Tomas Perers, owner at NordFjord Hotel in Norway, who shares his inspiring story about his career as a chef that turned into owner of several hotels in Scandinavia - from changes in the career to transformations in hospitality sector, managing hotel remotely and changes in hospitality sector. Join us in this episode and subscribe for the newest episodes!
If you have any comments or would like to join our podcast as a guest, reach out to us podcast@soprana.no.2024-04-2430 minHotel Soprana: A Year in Hotel LifeEpisode 9: April - How to onboard and train new hotel team?In this episode of Hotel Soprana podcast for hoteliers together with Diana Soprana and Sebastian Wanitschka we are speaking about hospitality sector in April, where we are getting ready for onboarding the best teams for best guest experience. Planning growth for your summer season? Definately join us!
If you have any comments or would like to join our podcast as a guest, reach out to us podcast@soprana.no.2024-04-0320 minHotel Soprana: A Year in Hotel LifeEpisode 8: Excellence in hospitality with Ueli BohnenblustIn this episode we are speaking about excellence in hospitality sector together with our guest Ueli Bohnenblust, general manager of Gudbrandsgard Hotell in Norway.
If you have any comments or would like to join our podcast as a guest, reach out to us podcast@soprana.no.2024-03-0824 minHotel Soprana: A Year in Hotel LifeEpisode 7: March - how to hire for your hotel and not get ghosted by candidates?In this episode of Hotel Soprana podcast for hoteliers together with Diana Soprana and Sebastian Wanitschka we are speaking about hotel industry in March, where we are getting ready for hiring internationally. Planning growth for your summer season? Definately join us!
If you have any comments or would like to join our podcast as a guest, reach out to us podcast@soprana.no.2024-03-0217 minHotel Soprana: A Year in Hotel LifeEpisode 6: February - 5 Love Languages of Your Clients and Team membersIn this episode of Hotel Soprana podcast for hoteliers together with Diana Soprana and Sebastian Wanitschka we are speaking about hotel industry in February, which we dedicate for building sense in your teams, teambuilding, trainings and process reviews.
If you have any comments or would like to join our podcast as a guest, reach out to us podcast@soprana.no.2024-02-0223 minHotel Soprana: A Year in Hotel LifeEpisode 5: January - getting ready for different generations' travellersIn this episode of Hotel Soprana podcast for hoteliers together with Diana Soprana and Sebastian Wanitschka we are speaking about hotel industry in January, setting goals and personalisation of services for different generations.
If you have any comments or would like to join our podcast as a guest, reach out to us podcast@soprana.no.2024-01-1226 minHotel Soprana: A Year in Hotel LifeEpisode 4: December - Wishlist for Hotel SuccessIn this episode of Hotel Soprana podcast for hoteliers together with Diana Soprana and Sebastian Wanitschka we are speaking about the unique challenges faced by the hotel industry during the festive season of December. We explore the heightened stress levels due to Christmas events and the impact on both staff and management. The conversation takes a deeper dive into family-run hotels, focusing on the critical aspect of succession planning where we speak the right time and signs for a founder to pass on the leadership baton to the next generation.Sebastian emphasizes the importance of having a clear vision for the ho...2023-12-0122 minHotel Soprana: A Year in Hotel LifeEpisode 3: November - Investing in long-term growth: Team training and UpskillingIn November episode, industry experts Diana Soprana and Sebastian Wanitschka discuss how to harness technology to boost team performance and cohesiveness and create a work environment that fosters growth and productivity. Discover your team's potential of cross-training and leveraging internal resources, gain practical tips on using multimedia tools for seamless onboarding.
Join us as we explore effective communication techniques and ways to navigate seasonal challenges. Tune in for a deep dive into shaping a future-ready team that thrives in any circumstance.
If you have any comments or would like to join our podcast as a guest, reach...2023-10-2622 min
Hotel Soprana: A Year in Hotel LifeEpisode 2: Skiing Season Prep: Overcoming Workforce ChallengesAs the first snowflakes of the season grace the mountaintops, the air at the digital Hotel Soprana is abuzz with anticipation and the crisp scent of winter adventures.
Join us, Diana Soprana and Sebastian Wanitschka, as we navigate through the behind-the-scenes exploring the multifaceted aspects of gearing up for the skiing season in the hotel industry.
Stay tuned for our next episode where we'll dive deeper into the pandemic's ripple effects on our industry.
If you'd like to join us in the podcast or suggest the topics, feel free to email us: podcast@s...2023-10-0521 min
Hotel Soprana: A Year in Hotel LifeEpisode 1: Embracing Tech Innovations in HotelsIn this episode, join us to explore the dynamic world of the hotel industry, emphasising the blend of technology and guest experience. We discuss:
Reflecting and innovating in the post-season phase.
Defining true innovation: it's more than just new tools; it's about results.
The pivotal role of feedback in shaping guest experiences.
How AI can personalize and elevate the guest journey.
The challenge and promise of integrating diverse tech platforms.
Striking the right balance between automation and the human touch.
The rising significance of loyalty programs and the revenue perks of personalization.
A glimpse into the pandemic's impact...2023-09-2819 min
Schulering HUB Talking Hospitality PodcastEp34. Diana Soprana | Prioritizing People in the Hotel BusinessIn this episode of Talking Hospitality, we discussed the importance of HR and staff training in the hospitality industry with guest Diana Soprana, founder and owner of HR companies in several countries. Diana emphasizes the significance of values like integrity, honesty, and people, and highlights the need to prioritize the well-being and development of employees. We also discussed the challenges the industry faces, such as a shortage of workforce, changing guest expectations, and the importance of technology.Hoteliers should focus on small gestures to make guests feel special and build loyalty...2023-09-2125 min
Dublu SensA renunțat la MEDICINĂ din pasiune pentru MUZICĂ | Soprana Diana Rad | S05 EP07
Poate că ai avut ocazia să o urmărești atunci când a participat la Românii au Talent, fie ai ascultat-o la unul dintre concertele pe care le-a susținut în România sau în afara țării.
Și chiar dacă nu ai cunoscut-o încă, sunt convins că o să îți placă naturalețea, autenticitatea și deschiderea ei.
Diana Rad este studentă la Academia Națională de Muzică „Gheorghe Dima” din Cluj-Napoca. Pasionată de muzică, reușește să creioneze în cuvinte călătoria ei, de la pregătirea pentru medicină până la decizia de a urma conservatorul.
Într-o societate în care...2023-09-101h 19