Shows
The Geek In ReviewData Debt, Diversity, and the Business of Law: A Conversation with BigHand’s Catherine KrowFew people understand the intersection of legal practice, data analytics, and diversity like Catherine Krow, Managing Director of Diversity and Impact Analytics at BigHand. In this episode of The Geek in Review, hosts Greg Lambert and Marlene Gebauer sit down with Krow to trace her journey from a high-powered trial lawyer to an influential legal tech leader. After seventeen years at firms like Orrick and Simpson Thacher, Krow’s turning point came when a client challenged her team’s billing after a major courtroom victory—a moment that sparked her mission to fix what she calls the “business of law.”
2025-10-2042 min
LawNextDigitory Legal Founder Catherine Krow on Using Billing Data to Drive DiversityThis week, the College of Law Practice Management named Digitory Legal winner of its 2021 Innovation Award for a unique partnership with Kaiser Foundation Health Plan to drive diversity, equity and inclusion among its outside counsel by applying analytics to billing data to get a deeper understanding of the type and quality of work firms are assigning to diverse lawyers. As our guest Catherine Krow, Digitory Legal's founder and CEO, explains, the company's primary mission is to bring predictability and transparency to legal billing and pricing. But the company also has a strong commitment to driving DEI in t...
2021-10-0739 min
Pricing MattersPricing is the Starting Place for Everything with Melissa Prince and Dan PopeOur GuestsMelissa Prince serves as Ballard Spahr’s Chief Client Value and Innovation Officer and sits on the firm's Management Committee and Expanded Board. Melissa focuses on listening to client needs and understanding how each client's business operates in order to make the connection between value and innovation. She oversees the firm's Client Value and Innovation program, which includes more than 20 business professionals focused on creating a customized experience for each client.Melissa is a frequent speaker, presenter, and author on legal operations topics. She recently launched the Ballard360 Insider bl...
2020-10-1540 minPricing MattersPricing is About Driving Profitability with Andrew JewelAndrew Jewel is the Senior Director, Strategic Pricing & Business Solutions at Seyfarth Shaw. Andrew works closely with Firm Department Chairs, the Chief Marketing & Business Development Officer, and key members of the Finance team and leads the pricing and business side of Seyfarth’s Alternative Fee Arrangement (AFA) program.Prior to entering the legal solutions industry, Andrew practiced law for nearly five years as a commercial litigation and antitrust associate at two AmLaw firms. He earned a JD, with honors, from The National Law Center at the George Washington University, where he was a member of th...
2020-09-2221 minPricing MattersData is Changing the Game for Legal Service Delivery with Greg KapleGregory J. Kaple is the Senior Director, Legal Business Services, Kaiser Foundation Health Plan. Greg Kaple is a venturer and a strategist known for creating unique business models and solution delivery innovations for complex professional, technology, and services organizations. In his current role, Kaple is transforming the KFHP legal department’s service delivery model to provide affordable access to high-quality legal care. Comprised of more than 80 attorneys, 170 total staff, and a combined annual budget of more than $150 million, the legal department is responsible for protecting KFHP’s $84 billion nonprofit business from risk in an age of unprecedented healt...
2020-09-1518 minPricing MattersYou Will Always Come to a Better Solution Together with Dwight FloydAs the US Chief Pricing & Value Officer, Dwight Floyd and his team work with Eversheds Sutherland attorneys and clients to provide superior value by developing and implementing creative pricing and service delivery strategies.Value is rarely increased through wholesale discounting or telling clients what they need but instead by targeting – actually asking – clients about their specific goals and what they want to achieve. Dwight works closely with attorneys and administrative staff to increase Eversheds Sutherland’s efficiency, effectiveness, transparency, and innovation in a dedicated pursuit of delivering its client’s goals.Dwight is a former litigati...
2020-07-1642 minPricing MattersPricing is Integral to the Client Relationship with Linda Novosel & Sharon ScennaLinda Novosel serves as Blank Rome’s Chief Innovation & Value Officer. In this role, Linda is responsible for driving the development of creative approaches to enhancing value and client service. Linda collaborates with Blank Rome’s attorneys and clients on designing customized service solutions that are cost-effective and efficient through a combination of people, process, and technology. In addition, Linda oversees strategic pricing and client value, practice innovation, data analytics, legal project management, and process improvement.Linda has more than 30 years of experience in the legal industry and has held senior management positions at several othe...
2020-05-2940 min
Law Technology NowData-Driven Legal Services: Pricing and Cost Prediction, with Catherine KrowDan Linna and Catherine Krow discuss Catherine's company Digitory Legal, a cost analytics platform that brings data-driven pricing and cost prediction to law, and also explains why data is important for litigators to understand. Catherine breaks down how to predict costs, review data correctly, and acquire it for her practice. She also explains what law firms should do to provide the best quality value and services to their clients. Learn more about your ad choices. Visit megaphone.fm/adchoices
2020-05-2842 minPricing MattersWe're Seeing Process Improvement on Steroids with Fred EspositoWelcome back to Frederick J. Esposito, Jr, MBA, CLM, Chief Operating Officer of the regional law firm Rivkin Radler LLP. Fred has more than 25 years of law and accounting firm experience and has been a Certified Legal Manager (CLM)SM since 2006. Fred specializes in financial and organizational management and has managed and worked in a consulting capacity with several law firms, both international and domestic. Fred brings considerable “real world” experience to his role as a speaker and educator. Also, he is a senior member of the faculty and a consultant for the Legal Lean Sigma Institute LLC...
2020-05-2144 min
In SeclusionExpanding Community, Creativity, and Clients during a Crisis - Aurelia Spivey, Digitory LegalWhile we may be in the middle of a crisis, there are certain processes and relationships we need to maintain in order to make sure we have those as we make our way out of the crisis. Aurelia Spivey from Digitory Legal and the host of the Pricing Matters Podcast discusses the need to maintain our community, be creative, and focus on the needs of our clients. These three C's will be determining factors on how well we perform both during and after the pandemic and economic troubles.
Remember, we may all be In Seclusion, but we're...
2020-05-2012 minPricing MattersThe Strongest Case you Can Make is Having More Data with Mike MilazzoMike Milazzo is Kelley Drye’s Director of Strategic Pricing and is focused on delivering solutions to enhance overall client value and drive bottom-line performance for the firm.With over 12 years of pricing experience, Mike works with the firm’s Executive Director, Chief Financial Officer, and senior firm management on strategic and operational initiatives related to pricing, project management, and process improvement. He consults with partners to develop appropriate pricing strategies and collaborates with clients and legal operations professionals to drive the development of creative pricing solutions to meet client needs and business objectives. Mike serve...
2020-05-1321 minPricing MattersAdvancing Diversity In Legal: It All Comes Back to Work AllocationIn this episode, we speak with Diversity Lab’s Chief Intelligence & Knowledge Sharing Officer, Lisa Kirby, and Lelia Hock, Director, Legal Department Partnerships & Inclusion Initiatives to find out how Pricing, Innovation, Client Value, and Legal Project Management teams can help to prevent the potential negative impact of the current crisis on all the advances that have been made in diversity in the legal industry. Lisa Kirby, Chief Intelligence & Knowledge Sharing Officer at Diversity Lab. Lisa brings 20 years of experience in the legal profession to Diversity Lab. She has served as a prac...
2020-04-2941 minPricing MattersDiscounting Rates Doesn’t Neccesarily Lead to More Work with Sergey MezhiritskiySergey Mezhiritskiy is currently a Senior Pricing Strategist with Proskauer Rose LLP in New York. Has been working in the legal industry for about 5 years. Before that, he was a Pricing Manager with Allens in Sydney, Australia and a Pricing Analyst with Debevoise & Plimpton in New York.During his tenure with law firms, Sergey served as a trusted advisor to partners and firm leaders on pricing related issues such as rate negotiations, profitability optimization, and process improvements.Sergey is an Accredited Legal Pricing Professional (ALPP) and holds a PRINCE2 Certificate in Project Management. He graduated...
2020-03-2625 minPricing MattersDon't Be Afraid To Ask with Steph CoreyStephanie Corey is a co-founder of UpLevel Ops, a consulting firm specializing in providing services for in-house legal departments and law firms. UpLevel Ops provides a complete range of Legal Operations support, including IT solutions, Finance and Budget guidance, Talent Management and Development, Benchmarking, Best Practices and Metrics, and Outside Counsel Selection and Management.Stephanie also founded and is a former executive member of the leading legal operations trade organization CLOC, Corporate Legal Operations Consortium. She is a widely respected veteran in the Legal Ops field.Most recently, Stephanie has served as the Chief of St...
2020-03-2039 minPricing MattersExpanding the Conversation with Michael KatzMichael Katz is the Pricing & Data Analytics Director at Holland & Knight, where he pioneered the pricing function over four years. Key elements of the pricing program are partner education, matter budgeting, and tracking, RFP/pitch support, and one-on-one consulting on alternative fees and profit improvement.His prior legal industry positions include Treasurer at Orrick, FP&A manager at WilmerHale, and Advisor at SB2 Consultants. Prior to working in the legal industry, Michael held a series of financial management positions at McGraw-Hill, where he supported senior management of the information technology function and several publishing units.M...
2020-03-1122 minPricing MattersRaising the Value Boat: A Deep Dive into Intersect 2020This week, we take a deep dive into Intersect 2020 which is the True Value Partnering Institute (TVPI) Annual conference, held in Miami in January. You can also enjoy this video recapping the event. Our guests James Shoemaker and Steven Manton speak to us in their capacity as TVPI advisors. We explore highlights from the Intersect 2020 conference, including key takeaways from sessions on leadership, change management and resilience with a focus on the evolving role of the business of law expert. The True Value Partnering Institute is a legal industry think tank focused on professional development and...
2020-02-191h 02Pricing MattersIgnoring Data Bias is Detrimental to Your Business Strategy with Adam MiniellyAdam Minielly is the Manager, Pricing at Osler, Hoskin and Harcourt, where he plays a key role in overseeing the firm’s pricing activities and operations, driving firm strategy related to the development, analysis, and implementation of creative, workable solutions in response to client pricing demands. Prior to Osler, Adam worked in roles in competitive intelligence and pricing at Dentons LLP, Blakes, Cassels and Graydon, and Norton Rose Fulbright.Adam holds an undergraduate degree in political science and a Masters Degree in public policy. His graduate work examined how think tanks influence public pol...
2020-02-1230 minPricing MattersIts Evolution Not Revolution with Keith MaziarekKeith Maziarek is the Director of Pricing and Legal Project Management at Katten Muchin Rosenman LLP, where he is responsible for building the firm’s formal pricing and legal project management functions.Prior to Katten, Keith served as Senior Director of Client Value for Perkins Coie LLP, working closely with the client legal operations executives to develop collaboration strategies to improve operational efficiencies. Keith’s career in strategic pricing began at DLA Piper LLP, where he built the firm’s strategic pricing, profitability, and legal project management functions as the firm’s first Head of Strategi...
2020-01-2244 minPricing MattersIt’s the Minutiae that Makes the Difference with Fred EspositoFrederick J. Esposito, Jr, MBA, CLM, Chief Operating Officer of the regional law firm Rivkin Radler LLP, has more than 25 years of law and accounting firm experience and has been a Certified Legal Manager (CLM)SM since 2006. Fred specializes in financial and organizational management and has managed and worked in a consulting capacity with several law firms, both international and domestic. Fred brings considerable “real world” experience to his role as a speaker and educator. Also, he is a senior member of the faculty and a consultant for the Legal Lean Sigma Institute LLC. In May 2018, Fred earne...
2020-01-1546 minPricing MattersPricing is the Start of a Conversation Not the Ending with Jessica GichnerJessica Gichner is the Senior Director of Pricing & LPM Solutions at Pillsbury. She leads a team responsible for matter budgeting and monitoring, process improvement, legal project management, knowledge management, and technology solutions. She regularly collaborates with the firm's attorneys to develop solutions that are tailored to meet individual client needs, as well as provide transparency and predictability.Jessica also has experience in matter management, business development coaching, marketing strategy, associate development, attorney staffing, and law firm women’s initiatives.Prior to working in pricing and legal project management, Jessica worked as a practicing at...
2020-01-0846 minPricing MattersIt Takes a Village with Jenny BrownJenny Brown is the Senior Manager of Strategic Pricing Husch Blackwell LLP. Jenny has over 20 years of experience in law firm accounting, including Strategic Pricing, Partner Compensation, and Financial Reporting and Analysis. While currently managing Strategic Pricing efforts, Jenny and her team also partner with Legal Project Management to develop optimal client service plans.Jenny leads the annual rate-setting process, participates in developing creative pricing arrangements for clients, and is a consistent participant in client pitches and RFP responses. Prior to her current role, Jenny served as Controller at Welsh & Katz, Ltd. in Chicago.
2019-12-1832 minPricing MattersBehind Every Number is a Story with Jim FoleyJim Foley is the Pricing and Legal Project Management Director at Hunton Andrews Kurth LLP, where he oversees the pricing, legal project management, matter analytics, business intake and conflicts areas.He has extensive experience in alternative fee arrangements (AFAs), legal project management (LPM), matter budgeting, law firm financial management and financial analysis, and is a catalyst for change within the firm.Jim joined the firm in 1995. Prior to his role as pricing and legal project management director, Jim was the firm’s controller and a senior business manager. Previously he held roles as con...
2019-12-1136 minPricing MattersYou’ve Got To Start Somewhere with Kevin VaarsiKevin Vaarsi is the Director of Pricing at Fenwick & West, where he leads a team focusing on the development and execution of the Firm's pricing strategy. The team works closely with attorneys, professional staff and clients on creating value-based pricing arrangements and delivering transparency and predictability through legal project management.TOP THREE TAKEAWAYSData Analytics: Historical data analysis play a key role in creating task-based budgets and enabling constructive scoping discussions.Alternative Fees. When scoping alternative fee arrangements, you need to understand and align with your clients on...
2019-12-0424 minPricing MattersPutting Art on the Canvas with Purvi SanghviPurvi Sanghvi is the Director of Strategic Pricing at Paul Hastings, which has been ranked one of the five most innovative law firms by The Financial Times. She is responsible for creating the platform upon which pricing strategies are implemented across the firm globally. Her team oversees pricing management, develops and analyzes alternative fee arrangements, and creates budgets for complex client matters. She is responsible for pricing strategies for the firm’s top clients, often interacting with them directly as another face of the relationship. In all these responsibilities, she works closely with firm clients and partners to...
2019-12-0436 minPricing MattersBaking Profitability into the DNA of the Firm with Toby BrownIn this episode, we speak with Toby Brown, Perkins Coie’s Chief Practice Management Officer. Toby leads the firm’s revenue management and efficiency programs, legal project management, pricing, process improvement, practice innovation, alternative staffing, and new partner integration. Toby has more than a decade of experience in practice management and pricing with Am Law firms and is the former director of the Utah State Bar. TOP THREE TAKEAWAYS FROM THIS EPISODEOpportunities for more pricing roles. Every firm needs this role and if your firm doesn’t have it rai...
2019-12-0440 min
LegalTechLIVEManaging Legal Budgets and Litigation Spending with DigitoryLegal Episode 018In our latest episode, we chat with Catherine Krow, CEO of Digitory Legal. Digitory Legal is working to improve the accuracy and simplicity of legal budgets. Clients will receive a solid forecast of what can be expected and lawyers will have a guideline for client expectations. The user interface is excellent!
2019-11-2843 min
Blacklines & BillablesVoices of Legalweek18Armed with a portable microphone and eight questions on the past, present, and future of the legal tech industry, we struck out to capture a taste of the #Legalweek18 experience for our listeners. A compilation of short answers to important question from 18 of legal tech’s key thinkers and innovators, this “Voices of Legalweek18” podcast encapsulates some of the most important trends in legal technology and reflects the important conversations happening at one of the world's largest legal tech conferences.The Questions:Looking back, what was the most important legal tech trend or development of 201...
2018-02-1324 min
Reinventing ProfessionalsAddressing the Sea Change in Legal Budgeting and Cost ManagementI spoke with Catherine Krow, the founder of Digitory Legal, a legal budgeting and resource management system for lawyers and corporate law departments. Before starting Digitory Legal, Catherine practiced for 17 years and was a litigation partner in the San Francisco office of Orrick, Herrington & Sutcliffe. We discussed the genesis of Digitory Legal, why legal budgeting and resource management are important issues for law firms and their clients, how the Digitory Legal system works, key trends, and advice for lawyers practicing in today’s legal market.
2017-05-0412 minReinventing ProfessionalsAddressing the Sea Change in Legal Budgeting and Cost ManagementI spoke with Catherine Krow, the founder of Digitory Legal, a legal budgeting and resource management system for lawyers and corporate law departments. Before starting Digitory Legal, Catherine practiced for 17 years and was a litigation partner in the San Francisco office of Orrick, Herrington & Sutcliffe. We discussed the genesis of Digitory Legal, why legal budgeting and resource management are important issues for law firms and their clients, how the Digitory Legal system works, key trends, and advice for lawyers practicing in today’s legal market.
2017-05-0412 min
Reinventing ProfessionalsAddressing the Sea Change in Legal Budgeting and Cost ManagementI spoke with Catherine Krow, the founder of Digitory Legal, a legal budgeting and resource management system for lawyers and corporate law departments. Before starting Digitory Legal, Catherine practiced for 17 years and was a litigation partner in the San Francisco office of Orrick, Herrington & Sutcliffe. We discussed the genesis of Digitory Legal, why legal budgeting and resource management are important issues for law firms and their clients, how the Digitory Legal system works, key trends, and advice for lawyers practicing in today’s legal market.
2017-05-0412 min