Shows
The CX Tipping Point®EP 46 - Insights on How Intergenerational Workforces, Value Streams and Innovation Drive Outstanding Services to the Public featuring Dr. Bill BrantleyIn this episode of The CX Tipping Point Podcast, Martha Dorris spoke to Dr. Bill Brantley, President and Chief Learning Officer (CLO) for Brantley Advanced Social Sciences Application (BASSA). Bill began his government career as a Presidential Management Fellow. I worked with Bill many years ago in the US General Services Administration’s Office of Intergovernmental Solutions. Bill’s expertise and experience in innovation, program management and learning bring a different perspective and lens to the discipline of customer experience. In this episode, we talked about a few of his recent LinkedIn posts on:“Combining value streams...2024-07-0953 min
Bringin' it BackwardsInterview with Dustin CollinsWe had the pleasure of interviewing Dustin Collins over Zoom video! Momentum continues to build for Billboard No. 1 singer-songwriter and Georgia-born Dustin Collins, who recently announced his forthcoming Working Man album, as he signs with New Vision Artist Management’s Mike Kraski and New Revolution Entertainment’s Jeff Solima. Kraski began his career in sales and distribution at CBS Records and eventually made his way to Sony Music Nashville, where he worked with Dolly Parton, Johnny Cash, Montgomery Gentry among many others, and was eventually elevated to executive VP and general manager for the Nashville division. In 2...2022-03-2044 min