Shows
Bar HacksReFire: "We're Having Dinner—You're Not"We managed to squeeze three real-world hospitality situations into episode five of ReFire!On the last episode, David and Bradley talked about guest perception, and how the "little" things can have a big impact. This time, they discuss brand perception, and how quickly a misstep can turn into a catastrophe.Then, they talk about "skunking," and how it impacts your team.Finally, David and Bradley take a look at a restaurant's new SOPs shared by a team member, and why they're a problem.Cheers!NotesBar Hacks...2025-06-171h 14
Bar HacksReFire: Brilliant Burgers, Sloppy Service & Persnickety PerceptionGuest experience drives perception, and perception shapes value. As you may have already learned, perception can be impacted on what may feel trivial to operators and their teams but is incredibly important from guest to guest.On this episode of Bar Hacks: Refire, David Klemt, partner at KRG Hospitality, and co-host Bradley Knebel of Empowered Hospitality break down a real-world story of two restaurants offering the same menu and pricing, but with vastly different outcomes. One felt like a letdown because of disorganization and sloppy service; the other delivered a memorable experience simply by getting the fundamentals...2025-06-031h 05
Bar HacksEpisode 134 with William BrooksOn this episode, host David Klemt sits down with William Brooks, the Global Brand Ambassador for Tequila Herradura. With a background from Johnson & Wales University and extensive experience in the spirits industry, William shares his fascinating journey from whiskey to agave.Discover the unique qualities of tequila, as William dispels common myths and misconceptions. He dives into the importance of terroir, the differences between lowland and highland agave, and how these factors influence flavor profiles. The conversation also covers the innovative practices at Tequila Herradura, including sustainability efforts, and the creation of the reposado category....2025-03-1135 min
Bar HacksEpisode 133 with Michael SuomiSuomi Design Works is an award-winning hotel design studio dedicated to approaching every hospitality project with an exceptional level of creativity. In fact, Michael Suomi, president of the studio, actively seeks out unique, challenging projects.On this episode of the Bar Hacks podcast, host David Klemt chats with Michael about a number of these extraordinary projects. Further, Michael shares his approach to onboarding clients, building unique teams for exceptional projects, trends he thinks may stand out in 2025 (and which he'd like to see disappear), and more.Cheers!NotesSuomi Design Works: fo...2025-02-251h 25
Bar HacksReFire: Bad Behavior & Ridiculous RegularsWe're back! Hosts David Klemt and Bradley Knebel tackle two real-life restaurant and bar situations in the first ReFire of 2025.The two tackle the topic of an operator who's hesitant to believe it when multiple employees claim a culinary team member is rude, hostile, and abusive...but believes that team member when they make the same accusation against a quiet but hard-working back-of-house peer. Don't worry - it gets worse!Then, David and Bradley take a look at a stunning, on-the-spot termination of a bartender who had been in role since day one. The restaurant...2025-02-1151 min
Bar HacksReFire: F&B Influencers, Reservation Fees & "Firing" GuestsOn the second episode of Bar Hacks: ReFire, host David Klemt (KRG Hospitality) and co-host Bradley Knebel (Empowered Hospitality) chat about three real-world restaurant and bar situations.
The duo discuss guest perception, F&B influencer culture and marketing, "firing" problematic customers (a distinction is made between guest and customer), and more through the analysis of three stories pulled from various platforms.
Cheers!
Notes
Bar Hacks IG: @barhacks
David Klemt IG: @david.ex.machina
Bradley Knebel IG: @sommfabulousguy
KRG Hospitality IG: @KRG.Hospitality
KRG Hospitality website: KRGHospit...2024-12-101h 18
Bar HacksReFire: Second Chances, Onboarding & PranksWelcome to the first episode of Bar Hacks: ReFire! We've changed the standard Bar Hacks format to address real-life hospitality industry issues. We're also introducing a co-host to help provide different insights and perspectives: Bradley Knebel, client services director at Empowered Hospitality. Bradley has 20 years of experience in hospitality, including ten years with Danny Meyer's Union Square Hospitality Group.
On this inaugural episode David and Bradley discuss giving a second chance to a part-time employee hired to join a small culinary team; a bartender who may be experiencing imposter syndrome but who was also only given a...2024-11-261h 11
Bar HacksEpisode 126 with Zachary HelselSocial media can seem daunting to some people. Where do you start? How often should you post? What kind of posts should you put out there? And what channels do you need to use?
To answer these questions (and more), we asked Zachary Helsel if he'd come on the podcast.
Zack will be the first to tell you that he's made all the mistakes one can make when building their social media presence. However, he learned from those mistakes, has sought expert advice, and led his whynot_ride motorcycle page to more than 466,000 engaged followers...2024-11-121h 24
Bar HacksEpisode 122 with Adam HoweLet's tech and point-of-sale systems! Adam Howe, solutions engineer at GoTab, popped in to talk to host David Klemt about what the platform can do for operators.
GoTab is a feature-rich, operator- and guest-focused POS that, interestingly, can run on basically any operating system. That means that it's very likely an operator looking to switch POS platforms already has hardware that can run GoTab, and that translates to savings.
It's the company's transparency, ease of use, and cost-saving measures that convinced KRG Hospitality to choose GoTab as a preferred partner. In this episode, Adam shares...2024-09-1748 min
Bar HacksEpisode 121 with Marybeth ShawMarybeth Shaw is the chief creative officer at Wolf-Gordon, an American design company that provides wallcoverings, wall protection, upholstery, paint, and more. Shaw has achieved an MBA from NYU Stern, an M. Arch. from the Ecole d’Architecture de Paris-Belleville, an MCP from MIT, and, most recently, an MBA. Further, she earned the HiP Award for Creative Direction from Interior Design in 2017, and serves on the Board of the Wallcoverings Association.
For the past couple of years, Shaw has curated intriguing design installations for HD Expo, held in Las Vegas. It was the first installation, HI > AI, th...2024-08-201h 16
Bar HacksEpisode 118 with Sarah EngstrandWe're excited to share some huge news with you! There's a brand-new hospitality industry and F&B conference launching later this month in Cincinnati. So, we thought it would be a fantastic idea to sit down with co-founder Sarah Engstrand to learn all about it.
The inaugural edition of Flyover Conference takes place from Monday, June 24 to Tuesday, June 25. During the day, attendees will have access to two stages of engaging, education sessions at Rhinegeist Brewery. In the evenings, there will be sponsored bar crawls and plenty of time to relax, connect with show speakers, and network...2024-06-041h 00
Bar HacksEpisode 117 with Pete FloresWe love a savvy operator here at Bar Hacks and KRG Hospitality. Juan Please Drink Company co-founder Pete Flores certainly falls into that category.
For several years, Flores was sure someone would bring a simple-but-delicious drink to the RTD space: lemonade and tea with a tequila base. Yet, that prediction never did come to pass. So, as Flores says, realizing that door was open, he stepped through it with a small team and brought the TLT (tequila, lemonade, tea) to market under the Juan Please Drink Company portfolio.
During this conversation you'll learn about Flores...2024-05-2853 min
Bar HacksEpisode 116 with Ana RosensteinWe had the opportunity to speak with Ana Rosenstein, the CEO of Amante 1530, and leapt at the chance. This new amaro is an interesting entry into the space, hitting more than one sweet spot.
For example, Aperol is 11% ABV, while Campari ranges from 24-29% ABV. Amante 1530 is bottled at 15-percent ABV (and there could be a higher-proof version in the cards as the brand grows). Further, Amante 1530 isn't as sweet as Aperol or bitter as Campari. Intriguingly, this amaro performs equally well as an aperitivo or a digestivo.
During this conversation you'll hear the brand's...2024-05-1430 min
Bar HacksEpisode 115 with Wayne Curtis and Matthew SharpeThe New Orleans Spirits Competition returns to Tales of the Cocktail for its third edition! NOSC's competition has an interesting and unique element born from a focus on transparency: public tasting and feedback.
To learn more about this competition we sat down with Wayne Curtis, head judge and spirits writer, and Matthew Sharpe, director of operations and hospitality veteran.
During this conversation you'll learn about how the NOSC is conducted; how Tales of the Cocktail 2024 attendees can participate; what spirits trends Curtis and Sharpe believe are taking hold this year; favorite NOLA restaurants and bars...2024-04-3022 min
Bar HacksEpisode 111 with Michael TippsIt has taken a while but it has finally happened! Michael Tipps, friend of KRG Hospitality and podcast host David Klemt, dropped by Bar Hacks.
The two kick this episode off by discussing the 2024 Bar & Restaurant Expo. Both Tipps and KRG Hospitality president Doug Radkey are speaking at this year's show. In fact, they're teaching back to back during a bootcamp on Monday, March 18. After the bootcamp, Tipps is presenting a workshop titled "Elevated Guest Experiences."
Tipps also gives his thoughts on the state of the industry and consulting; speaks about creating cool concepts; makes...2024-03-1529 min
Bar HacksEpisode 99 with Michele MariottiBartender Michele Mariotti leads an illustrious career. He has worked behind the bars at some of the best hotels around the world, including the Savoy in London and Mandarin Oriental in Singapore.
As of 2020, Michele has held the title head of bars at the Gleneagles Hotel in Perthshire, Scotland. In this role, he heads the programs at 11 F&B venues on the property, overseeing dozens of bar professionals.
On this episode, Michele and Bar Hacks podcast host David Klemt talk about mentorship, interviewing potential bartenders, menu development, using a flavor map when assigning new cocktail...2023-07-1852 min
Bar HacksEpisode 93 with Adrián MichalčíkIn September 2022, Adrián Michalčík earned the title of Diageo World Class Global Bartender of the Year. Colloquially, this achievement is known as the Best Bartender in the World. That's a bold and weighty mantle but as you'll learn during this conversation, Adrián is humble and focused on his team and guests.
Adrián is the director of mixology at the award-winning Pier 42 inside the Amerikalinjen hotel in Oslo, Norway. The bar has been recognized by the World's 50 Best and has won Best Bar of Norway twice. In addition to taking home the title of 2022 Diage...2023-03-0741 min
Bar HacksEpisode 91 with Charles JolyIndustry icon, bar educator, entrepreneur, and bartender Charles Joly drops by the Bar Hacks podcast to chat with host David Klemt. The two discuss Charles' start and his journey from the trenches to opening Chicago's Drawing Room, and also his role at the city's legendary Aviary. Charles also talks about Crafthouse Cocktails, the premium ready-to-serve brand, and his barware label Crafthouse by Fortessa. Interestingly, his love of bar history and vintage barware design not only informs his own designs, it manifests in Telltail Vintage, his Instagram shop. Not one to sit still for long, Charles is also involved in...2023-02-2145 min
Bar HacksEpisode 90 with Mark SansomMark Sansom, content director for the World's 50 Best Bars, drops by the Bar Hacks podcast to share some big news. After years of dialing in the process and waiting out the pandemic, the World's 50 Best Hotels will be revealed at a ceremony in September 2023! If you haven't watched or attended a World's 50 Best Bars ceremony, they truly take great pains to ensure they're the Oscars of bar awards. So, we expect the World's 50 Best Hotel awards ceremony to blow us out of the water.
This list and its accompanying specialty awards completes the hospitality and travel puzzle...2023-01-2417 min
Bar HacksEpisode 89 with Doug RadkeyDoug Radkey, co-founder and president of KRG Hospitality, stops by the Bar Hacks. Not only is Doug the co-founder and president of KRG, he's also the author of the book Bar Hacks and its followup Hacking the New Normal, and the creator of the Bar Hacks podcast.
During his visit, Doug and David talk about their expectations for 2023, what KRG is working on in the new year so far, the importance of technology in hospitality, and dynamic pricing versus dynamic menus. Doug also shares his thoughts on what operators can work on starting today to position themselves...2023-01-1046 min
Bar HacksEpisode 88 with Ronnen Goren & John WilsonBar Hacks podcast host David Klemt speaks with Ronnen Goren, co-founder and director, and John Wilson, design director, from Studio Ongarato. This international design firm with offices in Melbourne, Hong Kong, Dubai, and Toronto specializes in concept branding, placemaking, and wayfinding. There are several valuable takeaways from this conversation. One standout takeaway comes from Goren, who asks, "What's the souvenir?" of a particular concept. Another comes from Wilson, who says, "Everything is an opportunity to create an impression." Oh, and did you know that Australia is currently embroiled in a gelato war?
As the experiential becomes increasingly...2022-12-3036 min
Bar HacksEpisode 87 with Marbet LewisAttorney Marbet Lewis, a founding partner and team manager of the alcohol industry group of Spiritus Law, calls into the Bar Hacks podcast to speak with co-host David Klemt. Since 2004, Marbet has focused on serving the alcohol and hospitality industries. So, she had a front row seat to the rise and eventual proliferation of the experiential hospitality or "eatertainment" trend.
Marbet and David talk about how she got her start in law, challenges inherent to opening an eatertainment venue, and which sports and activities are proving most popular with guests. For example, Topgolf, Puttshack, and Puttery are...2022-12-1327 min
Bar HacksEpisode 86 with Rob LewisAfter everything our industry has been through the past few years and the current struggles operators and hospitality professionals continue to face today, it's wise to look for different business models. One model operators should consider (particularly new, independent, and small chain operators) is the food hall.
Bar Hacks co-host David Klemt sits down with Rob Lewis, founder of Spiritus Law, to discuss the opportunities that food halls can provide. Because Spiritus Law focuses on the hospitality industry, Rob Lewis and his fellow attorneys (and team of paralegals, clerks, and administrators) are well acquainted with the challenges...2022-11-2924 min
Bar HacksEpisode 84 with Roberta MarianiBar Hacks host David Klemt sits down with Roberta Mariani, Global Brand Ambassador for MARTINI. The two discuss a range of topics, including Roberta's journey through hospitality, lessons learned working at some of the best hotels in London and opening Bar Tremini in Soho, the guest experience, aperitivo culture, and more. Roberta and David also discuss why now might be the best time to introduce guests to Aperitivo Hour as an alternative to Happy Hour, the Negroni Sbagliato "controversy," MARTINI's Non-Alcoholic range, and the cocktails need to put on their menus to bring aperitivo culture into their restaurants, bars...2022-11-0132 min
Bar HacksEpisode 83: National Bourbon Heritage Month RoundupAh, the wonders of technology. We had planned a different episode for today now that Bar Hacks podcast co-host David Klemt is back from a trip to Colorado and Oktoberfest at Vail. However, we finally experienced the dreaded unsalvageable recording for the first time since the podcast's inception.
However, all is not lost! After all, it's still September and that means it's still National Bourbon Heritage Month in the US. That got us thinking: We've had the honor of speaking with some of the most dynamic and informative personalities in the bourbon and hospitality worlds. So, we've...2022-09-2036 min
Bar HacksEpisode 82 with Mark SansomAhead of the big ceremony on October 4, Mark Sansom stops by the Bar Hacks podcast to speak with co-host David Klemt about the World's 50 Best Bars. As the content director for the World's 50 Best Bars, Sansom is uniquely qualified to speak about several aspects of arguably the most influential ranking of bars in the world. Sansom speaks about the impressive voting process, moving the World's 50 Best Bars ceremony to a new host city for the first time ever, the Michter's Art of Hospitality award, the Blend Scholarship, and much more.
Numbers 100 to 51 of the World's 50 Best Bars...2022-08-3039 min
Bar HacksEpisode 81 with Paul MathewPaul Mathew, bartender, bar owner, and founder of Everleaf, sits down with Bar Hacks podcast co-host David Klemt. In this fun and informative episode, Paul shares his journey through bartending and bar ownership, and his entry into the drinks business. Non-alcoholic aperitif brand Everleaf is the culmination of Paul's many years as a conservationist botanist, knowledge of plants, and nearly 30 years in the bar business.
The Everleaf portfolio consists of three unique expressions and a new RTD line. Within the next few weeks, Everleaf will begin distribution throughout the United States, and there are plans for Canada...2022-08-1646 min
Bar HacksEpisode 79 with Chris ParkerBar Hacks co-host David Klemt chats with Chris Parker about Barfly by Mercer, an independent bar tool manufacturer passionate about providing bar professionals with high quality, long-lasting products priced fairly. Parker is the national sales manager at Barfly which means he travels, visits trade shows and bars, and gets feedback directly from bartenders. Like chefs, bartenders, as we know, aren't shy about sharing their true opinions on how a tool feels and performs.
On this episode, Chis goes over the impressive Barfly portfolio in depth; reveals the brand's best-selling tools and finishes; shares his thoughts on what...2022-08-0237 min
Bar HacksEpisode 78 with Nico RomanoBar Hacks co-host David Klemt sits down with Nico Romano, a partner at Spiritus Law, to discuss inflation and recession, negotiating with landlords, contract clauses, and more. Nico the firm’s real estate practice, focusing on the laws governing business and transactional matters, including real estate, financial services, infrastructure and development, hospitality, and public/private partnerships. He also handles alcohol beverage matters.
Importantly, Nico has also worked in the hospitality space, invested in this business, and been a landlord in the past. In fact, one of the leases he negotiated was for a restaurant owned by his fa...2022-07-2626 min
Bar HacksEpisode 77 with Guy LawrenceBar Hacks co-host David Klemt sits down with Guy Lawrence, CEO of Brockmans Gin. Guy brings over three decades of drinks industry experience to the table, so he was the obvious choice when Brockmans co-founder Neil Everitt was ready to step back from being CEO. This year, Lawrence and the small but dedicated and talented team he leads achieved one million bottles sold worldwide over the span of twelve months. That feat is all the more stunning given the past two-plus years, the fact that Brockmans consists of just ten people, and the brand is truly independent.
...2022-07-1932 min
Bar HacksEpisode 76 with Jim TaylorJim Taylor, the founder and CEO of BenchmarkSixty, speaks with Bar Hacks co-host David Klemt to talk about the employee experience. As we're all well aware, the hospitality industry is facing a severe labor shortage. Moreover, we're also in the midst of the Great Resignation, inflation, the threat of a recession... In other words, how people view work is changing. Operators must change their leadership styles to fit with the times or perish.
Taylor addresses the need for operators to review their team's workload, innovative ways to improve the employee experience, and more! Click here to learn...2022-06-2824 min
Bar HacksEpisode 75 with Andres FaustinelliBar Hacks host David Klemt sits down with Master Blender Andres Faustinelli to learn about new, bold, and innovative Canadian craft whisky brand BEARFACE. Faustinelli shares his journey into distillation and blending, delving into what drew him to Canadian whisky production. Along the way, the BEARFACE master blender shares the details of Triple Oak, One Eleven, and Wilderness Series 01 expressions.
Throughout this conversation you'll learn why the BEARFACE Whisky approach is about experimentation and innovation, terroir and bold flavor profiles, removing snobbery from the whisky world, and crafting whisky with transparency as a core value. Faustinelli also...2022-05-3144 min
Bar HacksEpisode 74 with David Vitale, Part 2David Vitale, founder of Starward Whisky, returns from Australia and returns to the Bar Hacks podcast! The Australian whisky producer took home an incredible amount of medals from the 2022 San Francisco World Spirits Competition. David tells host David Klemt what it was like to see the final award tally, how the Starward team reacted, and dove into the mission and vision of Starward Whisky.
The two also discuss the award-winning expressions that are either already available in the US or on their way to American shores. David shares the details of the Fortis, Octave Barrels, Unexpeated, and...2022-05-0339 min
Bar HacksEpisode 73 with The Tipple TouristSusie O. is back! She has a new brand, The Tipple Tourist, and Susie also pops by for an open discussion about an array of topics. Host David Klemt and Susie O. discuss what she's seeing in bars, restaurants and hotels during her recent travels. The two also talk about the importance of reservations for guests and operators, along with operators owning their business profiles on platforms such as Yelp and Google. Other topics in this far-reaching conversation include an interesting trend Susie O. has noticed among bars in Dallas, Texas; seating and other elements that influence restaurant and...2022-04-2642 min
Bar HacksEpisode 70: Bar Hacks Bonus Roundup: Leadership & OperationsDoug Radkey, founder of KRG Hospitality, is speaking at the International Restaurant & Foodservice Show of New York. To celebrate the return of in-person industry trade shows, we've gathered five Bar Hacks bonus episodes in which Doug discusses operations, branding, leadership qualities, and more.
For even more inspiration, insights and advice, pick up Doug's books Bar Hacks and Hacking the New Normal. And make sure to head over to KRG Hospitality to sign up for our newsletter for four articles, one podcast episode, and two book recommendations delivered straight to your inbox.
Connect with Doug Radkey...2022-03-0845 min
Bar HacksEpisode 69: Revisiting Episode 27 with Armon NooriWe're nearing Tax Day, which takes place Monday, April 18 this year. In light of that and the unique tax preparation needs of hospitality professionals, we're revisiting episode 27 of the Bar Hacks podcast:
Host David Klemt speaks with Armon Noori, an incredible Las Vegas bartender who also has a finance degree and an entrepreneurial spirit. Armon opened a tax preparation and financial services company called Industry Financial Services this with the mission of helping his fellow industry peers.
Go to www.IFSLV.com today and start your tax return. Connect with Industry Financial Solutions on Instagram...2022-03-0118 min
Bar HacksEpisode 68 with Jordan Bem and Hanna BemDavid Klemt sits down with Jordan and Hanna Bem, the sibling co-founders of Moliving. This unique brand is seeking to democratize the ultra-luxury hotel space through technology, mobility, and a truly unique approach. And in doing so, Moliving is also changing the hospitality real estate space. In this episode you'll hear from the founders as they explain the inspiration that ultimately led to the creation of Moliving, what the brand brings to the table in partnerships, the impact of their sustainable construction and transportation practices, how they deliver an ultra-luxury hotel and resort experience, and much more.
...2022-02-2227 min
Bar HacksEpisode 67 with David Allison, Pt. 2David Allison, founder of The Valuegraphics Project, returns to the podcast to discuss how restaurant operators can target their guests' values to become a more magnetic brand. We're all—every one of us around the world—driven by our values. Operators who identify and speak to their target audience's values significantly increase guest loyalty. In turn, they increase traffic and revenue, positioning themselves and their brands for long-term success. Understanding values also helps us to understand that we all have a lot more in common than we may think. While David isn't suggesting that we reject demographics and psychographics, he d...2022-02-151h 11
Bar HacksEpisode 63 with David VitaleDavid Vitale, founder of Starward Whisky, pops by the Bar Hacks podcast to chat with co-host David Klemt. He shares his journey into whisky distillation and how craft beer brewing plays a significant role. The two also discuss Australian whisky, making inroads throughout North America, and why Starward expressions work so well with food and food programs. In this episode you'll also find out which Starward whisky David Vitale calls the "Swiss Army knife of whiskies," which makes the perfect Manhattan, Starward Solera, and more.
You can connect with David Vitale on Instagram. Be sure to swing...2022-01-1859 min
Bar HacksBar Hacks Bonus Roundup: GoalsWe're kicking off 2022 and season three of the Bar Hacks podcast with a roundup of five Bar Hacks Bonus episodes from Doug Radkey. These five early bonus episodes will give you the inspiration to change your mindset and improve your leadership skills to set and attain effective, measurable goals this year. For even more inspiration, insights and advice, pick up Doug's books Bar Hacks and Hacking the New Normal. And make sure to head over to KRG Hospitality to sign up for our newsletter for four articles, one podcast episode, and two book recommendations delivered straight to your inbox.2022-01-1139 min
Bar HacksEpisode 61 with Elise Cordell, Pt. 2We're excited to have Elise Cordell back for our first-ever in-person podcast recording, with all-new equipment. This episode is probably the closest thing you'll get to a Master Class in luxury wines considering the amount of information Elise is able to share in such a short period of time. Elise and David discuss still and sparkling wines within the Pernod Ricard portfolio, an actual definition for luxury wines, why luxury doesn't need to be expensive or exclusive, converting people into loyal repeat guests, and overcoming wine intimidation. As Elise says, even industry professionals can be intimidated by wine.
2021-12-281h 11
Bar HacksEpisode 57 with Collin De LavalCódigo 1530 not only has an intriguing story, the brand values authenticity and heritage. Company mixologist Collin De Laval stops by the Bar Hacks podcast to share the Código 1530 story with co-host David Klemt. The two discuss Código's notable past, handmade approach to their entire production process, innovative products, unique foray into mezcal, shooting high-end spirits, and more.
Connect with Collin on Instagram, and Código 1530 on Instagram, Facebook, Twitter and YouTube. Check out and connect with Bar Hacks and host David Klemt on Instagram as well. Cheers!2021-11-1628 minBar HacksEpisode 55 with Jennifer RomasHospitality and entertainment don't just have parallels, they're inextricably connected. Co-host David Klemt chats with Jennifer Romas, founder, producer, and choreographer of—and performer in—Las Vegas revue Sexxy the Show. Performers and hospitality professionals have a lot in comon, not least of which is the passion that drives them to do what they do. Jennifer is deepening her connection to hospitality by adding to her brand and launching her own vodka. Follow Jennifer Romas on Instagram, Facebook and Twitter. Connect with Sexxy the Show on Instagram, Facebook and Twitter, and be sure to connect with host David Klemt on I...2021-11-0324 minBar HacksEpisode 53 with Chef Brian Duffy, Part 2Friend of the Bar Hacks podcast Chef Brian Duffy returns to talk about opening concepts during the labor crisis, the incentive economy as it relates to recruiting and retaining staff, transparency in leadership and sharing numbers to motivate team members, and treating staff better. Chef Duffy and host David Klemt also discuss food cost increases, themes and menu development, succeeding with to-go by looking at it differently, and more. Connect with Chef Duffy every @ChefBriDuff, and connect with host David Klemt on Instagram and be sure to follow the Bar Hacks IG too. Cheers!
...2021-10-191h 00Bar HacksEpisode 52 with Lynn HouseLynn House, national spirits specialist and portfolio mixologist for Heaven Hill, drops by Bar Hacks to speak with host David Klemt about the second annual Old Fashioned Week. Elijah Craig is seeking to raise at least $100,000 for the Restaurant Workers’ Community Foundation, an advocacy and action nonprofit created by and for restaurant workers.
Lynn and David also discuss bourbon, rye, hospitality, building balanced cocktails, and how trust plays a role in educating guests so you and your team can introduce them to new drinks and experiences. Connect with Lynn on Instagram, and be sure to visit the Old Fa...2021-10-1249 minBar HacksBar Hacks Bonus #20: EmpowermentKRG Hospitality president Doug Radkey shares a real-world example that illustrates the importance of staff empowerment, respecting all roles in your organization equally, and clear communication. An empowered staff can assess situations, target problems, and resolve them quickly and smoothly without involving other team members.2021-10-0813 minBar HacksEpisode 47 with Tony Abou-GanimThe legend, the icon, the one and only Tony Abou-Ganim stops by Bar Hacks to chat with co-host David Klemt. The two discuss this year's Helen David Relief Fund at the USBG Foundation fundraising events, Helen David and the Brass Rail's legacy, current drink trends, and more. On September 13, Bally's Atlantic City is hosting a 25-mile bike ride to benefit the Helen David Relief Fund that culminates in a complimentary Team Negroni Lunch and happy hour at Bally's Beach Bar. Follow and connect with Tony Abou-Ganim, the Modern Mixologist, on Instagram, Twitter, Facebook, LinkedIn, and YouTube. Connect with host...2021-08-2422 minBar HacksEpisode 46 with David AllisonThe founder of the Valuegraphics Project, David Allison, stops by Bar Hacks to speak with co-host David Klemt about changing how we view the world. Valuegraphics, as the name suggests, studies what we value as humans, going well beyond stereotypical demographics and psychographics. The findings are fascinating and can truly help restaurant, bar and hotel operators understand their guests, what they want, and what will make them come back. Connect with David Allison on LinkedIn, and with Valuegraphics on Instagram and Twitter. Make sure to connect with host David Klemt on Instagram and follow the Bar Hacks IG too...2021-08-1739 minBar HacksBar Hacks Bonus #18: Feasibility StudiesOne of the defining elements of the KRG Hospitality process that sets us apart is our in-depth, hands-on feasibility study. This type of study is crucial for several reasons, which KRG president Doug Radkey explains in this insightful bonus episode.2021-08-1308 minBar HacksEpisode 45 with Bob PetersRevered bar pro Bob Peters swings by the Bar Hacks podcast to chat with co-host David Klemt about a wide array of topics: his love-hate relationship with the words "pivot" and "layered"; lessons learned over more than two decades behind the bar; hiring and training bar staff; how he always seems to have the coolest new bar equipment, including the new Ripples 2.0 and Stündenglass gravity smoker; Bob's current go-to cocktail, spirit, beer and wine; and so much more. You'll also learn about Bob's exciting new endeavor, CocktailClass.com. You don't want to miss this episode. Strap in—this is...2021-08-1050 minBar HacksEpisode 44 with Ralph JamesBar Hacks co-host David Klemt speaks with Ralph James, general manager of Larry Flynt's Hustler Club Las Vegas. One of the leaders in the gentlemen's club space, this Vegas venue is where previous guest Alexis Monroe (episode 42) is a VIP bartender and feature performer. Ralph shares the struggles Hustler Club Las Vegas faced during the height of the pandemic, hiring for staff and management, the pivots that kept the club going, the return of guests, promotions and upcoming events, and more. Click here to connect with Ralph on Instagram, follow Hustler Club Las Vegas on IG as well, and...2021-08-0322 minBar HacksEpisode 43 with Zecheriah LordWhen Zechariah Lord moved on from his professional football career (he played in the NFL, XFL and AFL), he entered Las Vegas nightlife. Now, he's a partner and the Chief Marketing Officer of upscale and award-winning cannabis dispensary Jardín in Las Vegas. Zechariah and Bar Hacks co-host David Klemt discuss the cannabis industry's many challenges—including taxes and finances—as well as opportunities in this new space, community support, breaking through the taboos associated with cannabis, and more. Connect with Jardín on Instagram, Twitter and Facebook, and with host David Klemt on Instagram. Cheers!2021-07-2732 minBar HacksBar Hacks Bonus #17: The Seven CsWant to build a badass team? A crucial step is effective onboarding, and a vital element of that process is the Seven Cs. KRG Hospitality president and Bar Hacks co-host Doug Radkey explains each of the Seven Cs and how they'll help you build a winning team. It's interesting how if you take the time to put systems in place and hire the right people, many operational and labor issues seem to disappear... Cheers!2021-07-2312 minBar HacksEpisode 42 with Alexis MonroeHow often do you discuss finances with your employees? As an operator or manager, an important element of leadership is making sure your team members know about saving money and paying taxes. That's just one topic co-host David Klemt and guest Alexis Monroe discuss on this episode. The two also talk about Alexis featuring dancing at some of the biggest gentlemen's clubs in Las Vegas and across the nation, VIP bartending at Hustler Las Vegas, how management can make performers and employees feel more comfortable working in the midst of a pandemic, and more. Connect with Alexis Monroe on...2021-07-2025 minBar HacksBar Hacks Bonus #16: Labor ShortageWhy should anyone want to work for you? Doug Radkey, president of KRG Hospitality, addresses the labor shortage, putting a stop to using the pandemic as an excuse for struggling to fill jobs, and the disservice you're doing to yourself with generic job ads. Doug provides tips for supercharging your job listings, winning the war for talent, creating an onboarding process, and building a diverse and inclusive team that will strengthen your operation and the industry as a whole.2021-07-1608 minBar HacksEpisode 41 with David Peterson of Dueling AxesDavid Peterson, general manager at the Las Vegas location of Dueling Axes, drops in to discuss what sets this axe-throwing business apart from the competition with Bar Hacks co-host David Klemt. Peterson talks with David about this unique venue located inside a larger one-of-a-kind venue, Area15. Axe throwing has proven to be wildly popular (and therefore profitable) and Dueling Axes Las Vegas, measuring 6,700 square feet and featuring 18 lanes (four of which are VIP), embodies the Vegas approach to all experiences: go big or don't bother. Check out Dueling Axes on Instagram, Twitter, Facebook, YouTube, and their website. Connect with...2021-07-1315 minBar HacksBar Hacks Bonus #15: InclusiveKRG Hospitality president Doug Radkey addresses leading an inclusive operation. To do so successfully, you need to go beyond the starting point of hiring people with diverse backgrounds, cultures, and lifestyles.2021-07-0209 minBar HacksEpisode 39 with Anthony BohlingerAnthony "Terry" Bohlinger, national brand ambassador for new William Grant & Sons whiskey brand Fistful of Bourbon, drops by Bar Hacks. Terry talks with podcast co-host David Klemt about launching a brand during a pandemic, representing an irreverent brand that doesn't take itself too seriously, the hilarious videos Fistful of Bourbon created to introduce the brand, lessons learned during his journey in hospitality, and more. Link with Terry on Instagram, and connect with Fistful of Bourbon on Instagram, Twitter and Facebook. Connect with with the Bar Hacks podcast on Instagram and Twitter, and connect with host David Klemt on Instagram...2021-06-2923 minBar HacksEpisode 38 with Rahul FariaBar Hacks host David Klemt sits down with Rahul Faria, president of One Oak Construction operating out of Ontario, Canada. One Oak specializes in restaurant construction and Rahul is also the host of his own podcast, Build Our Future. Rahul shares red flags to be aware of when selecting a contractor, tips for the construction process, building green and other construction trends he's seeing, and more. Connect with Rahul on LinkedIn, check out One Oak Construction's website, LinkedIn page and Instagram. Connect with with the Bar Hacks podcast on Instagram and Twitter, and connect with host David Klemt on...2021-06-2231 minBar HacksEpisode 37 with Karl TravisKarl got his start in hospitality as a busser. He worked his up through every role, at one point investing in a restaurant in Whistler, British Columbia, Canada. Ultimately, he would become an interior designer who specializes in restaurants, QSRs, hotels and senior living. Karl, now a partner at Hager Design International, stopped by Bar Hacks to chat with host David Klemt about his journey in hospitality, making the most of the relationship with a designer, design trends, sustainable renovation, and much more. Connect with Karl on LinkedIn and follow Hager Design on LinkedIn, Instagram, Twitter and Facebook. Connect...2021-06-1527 minBar HacksEpisode 36 with Jordan BushellGlobal Ambassador and engaging educator for storied brand Hennessy, Jordan Bushell, swings by Bar Hacks to chat with host David Klemt. When he attended a bartending class with a buddy he had no idea it would lead to celebrating three major Hennessy milestones over the course of a decade. The two talk about Master Blender's Selection No. 4, how to share Cognac knowledge with bar teams and consumers, menu tricks, and much, much more. Make sure you connect with Jordan on Instagram and LinkedIn. Connect with with the Bar Hacks podcast on Instagram and Twitter, and connect with host David...2021-06-011h 00Bar HacksBar Hacks Bonus #14: Self LearningKnowing that you don't know it all opens up your world and makes you a better leader. There's a reason big brands and successful entrepreneurs view problems as opportunities to learn. KRG Hospitality president Doug Radkey explains how seeking out knowledge, experiences and opportunities to learn makes you a better operator, keeps you sharp, helps you better relate to and mentor others, and improves your business in every way. Happy Bonus Friday!2021-05-2106 minBar HacksEpisode 35 with Doug RadkeyCo-host David Klemt sits down with KRG Hospitality founder and creator of Bar Hacks Doug Radkey to talk about his journey into hospitality, his passion for consulting and helping people realize their hospitality dreams, and why the KRG Momentum program is perfect for some clients. You don't want to miss this one! Connect Doug on Instagram, Twitter, Facebook and LinkedIn, the Bar Hacks podcast on Instagram and Twitter, and David on Instagram and LinkedIn. Cheers!2021-05-1818 minBar HacksBar Hacks Bonus #13: ConfidenceHow comfortable are you with saying the following: "I don't know"? Do you think you have a growth-based mindset or a fixed mindset? KRG Hospitality president Doug Radkey discusses confidence and the impact it has on your ability to lead effectively. Cheers!2021-05-1409 minBar HacksEpisode 34: Looking Back, Pt. 1Bar Hacks co-host David Klemt has done 21 podcast episodes so far. If you had told him he would be hosting a podcast in 2021, he wouldn't have believed you. We hope you've enjoyed his episodes so far! In this episode, we take a look back at David's first five Bar Hacks episode, featuring: Jared Boller talking about lessons learned working behind the bar in NYC and taking a culinary approach to cocktails, Kelley Jones speaking about giving back to the community during the pandemic, 86 Politicians co-founders Yan Agaev and Holly Tripp on the challenges operators faced across the country and...2021-05-1140 minBar HacksBar Hacks Bonus #12: Self CareKRG Hospitality president Doug Radkey shares his thoughts on one of the most crucial elements of operating a business in the hospitality industry. Hint: He's not talking about menus, marketing or making money.2021-05-0709 minBar HacksEpisode 33 with Chef Brian DuffyChef Brian Duffy pops into the Bar Hacks podcast to speak with host David Klemt about a wide range of topics. The two discuss the impact of the pandemic; themed restaurants, bars and menus; the labor shortage; training and retaining staff; some of Chef Duffy's projects, including World Chef; and much, much more. Buckle up and enjoy the ride! Make sure to connect and keep up with Chef Duffy on Instagram, Twitter, and Facebook, and subscribe to his Duffified Live podcast (and ours!). Connect with the Bar Hacks podcast on Instagram and Twitter, and connect with host David Klemt...2021-05-0445 minBar HacksBar Hacks Bonus #11: Winning CharacteristicsWhat influences how we perceive a restaurant or bar operation as winning? Doug Radkey, president of KRG Hospitality, has some answers. As he has learned from over a decade of working with restaurants and bars, successful operations share common winning characteristics. Cheers!2021-04-3008 minBar HacksBar Hacks Bonus #10: Patio SeasonYour patio is worthy of real investment. It's not enough to just wipe down tables and sweep the area. Doug Radkey lays out how to create an energetic, revenue-generating patio space that leverages pent-up consumer demand. Don't miss this important bonus episode!2021-04-2311 minBar HacksEpisode 31 with Ted FlemingTed Fleming, entrepreneur and CEO and founder of Partake Brewing, stops by the Bar Hacks podcast to talk with host David Klemt. The two discuss the founding of Partake Brewing, the importance and growth of the non-alcohol beer category, how operators can succeed with non-alc, advice for entrepreneurs, and more. Visit the Partake Brewing website to learn more, and connect with Partake on Instagram, Twitter and Facebook. To connect with with the Bar Hacks podcast, visit @barhacks, and connect with David at @david.ex.machina. Cheers!2021-04-2018 minBar HacksBar Hacks Bonus #9: FlexibilityKRG Hospitality president Doug Radkey explains why success in the New Normal Era of hospitality requires owning the entire guest journey, frictionless omni-channel experiences, and other elements of a flexible approach to business.2021-04-1609 minBar HacksEpisode 30 with Cynthia PennerHave you ever wondered what it's like to work with a designer to bring your restaurant or bar to life? Wonder no more! Host David Klemt sat down with Cynthia Penner, co-founder of Box Interior Design, to learn how to maximize the relationship between operator and designer. The two discuss guiding a client's vision out of their minds and into the real world, design trends, Instagrammable design features, and much more. Connect with Cynthia on LinkedIn, and connect with Box Interior Design on LinkedIn and Instagram. To connect with with the Bar Hacks podcast, visit @barhacks, and connect with...2021-04-1332 minBar HacksBar Hacks Bonus #8: Brand GuideYour brand is how your target audience perceives your restaurant or bar. Doug Radkey challenges you to gather your marketing and branding materials, press play, and listen along to this week's bonus episode. Commit to delivering on a strong brand promise in 2021!2021-04-0908 minBar HacksBar Hacks Bonus #7: Innovative LeadershipWhat is innovative leadership? It's confidence in your abilities and your team, knowing when to get out of the way, and the culmination of other concepts Doug Radkey has explained in previous Bar Hacks Bonus episodes. Today, he ties it all together. Cheers!2021-04-0209 minBar HacksEpisode 28 with Tim RitaLyre's Spirits crafts alcohol-free spirits that masterfully mimic their full-proof counterparts. Host David Klemt sits down with Lyre's brand ambassador, bartender and buddy Tim Rita to chat about the brand. In this episode you'll learn about one of the fastest-growing brands in one of the fastest-growing beverage categories. Connect with Tim Rita on and Lyre's on Instagram. For the alcohol-free Mai Tai mentioned on the podcast, click here. To connect with with the Bar Hacks podcast, visit @barhacks, and connect with David at @david.ex.machina. Cheers!2021-03-3012 minBar HacksBar Hacks Bonus #6: Decision MakingWe make thousands of decisions every day, from the simple to the complex and everything in between. Doug Radkey shares his insights into clearly and confidently making decisions for your business.2021-03-2608 minBar HacksEpisode 27 with Armon NooriIt's tax season and hospitality industry professionals have unique needs. Luckily, we have unique industry friends! Host David Klemt speaks with Armon Noori, an incredible Las Vegas bartender who also has a finance degree and an entrepreneurial spirit. Armon opened a tax preparation and financial services company called Industry Financial Services this with the mission of helping his fellow industry peers. Go to www.IFSLV.com today and start your tax return. Connect with Industry Financial Solutions on Instagram and Facebook. To connect with with the Bar Hacks podcast, visit @barhacks, and connect with David at @david.ex.machina...2021-03-2317 minBar HacksBar Hacks Bonus #5: Soft OpeningsHappy #BonusFriday! On today's episode, Doug Radkey shares the ins and outs of soft openings. We only get one shot at making a great impression...but the soft opening gives us the chance to fine tune that impression. Cheers! Visit KRG Hospitality to learn more!2021-03-1910 minBar HacksEpisode 26 with Katie Stryjewski a.k.a. Garnish GirlThe Garnish Girl herself, Katie Stryjewski, dropped by the Bar Hacks podcast to talk with host David Klemt. Katie talks about her new book Cocktails, Mocktails, and Garnishes from the Garden, available today! This book is loaded with delicious recipes along with helpful information to elevate your drinks and grow your own ingredients and garnishes. Katie shares some of her favorite drinks, photography and social media tips, edible flowers, and more! Make sure to connect with Katie on Instagram, bookmark her Garnish Blog, and pick up her new book today! To connect with with the Bar Hacks podcast, visit...2021-03-1617 minBar HacksBar Hacks Bonus #4: AcceptanceIt's #BonusFriday! The president of KRG Hospitality, Doug Radkey, addresses acceptance for change, the New Normal, and one another's differences.2021-03-1207 minBar HacksEpisode 25 with Megan BreierHappy International Women's Day! One of our favorite people in the industry—and in life in general—popped by to speak with Bar Hacks host David Klemt. Megan Breier is one of the most engaging, entertaining and knowledgeable educators in the hospitality and spirits industries. In this episode, Megan explains what sets Maker's Mark apart from other bourbons, some of the amazing activations she's executed, Private Selection, Maker's 101, Margie Samuels' contributions to the brand and industry, and more. Make sure to connect with Megan on Instagram and LinkedIn, and click here to learn more about Maker's Mark. To connect with...2021-03-0826 minBar HacksBar Hacks Bonus #3: SimplificationDoug Radkey, president of KRG Hospitality, addresses a "simple" question: "Is your vision for your restaurant or bar's systems complex or simplified?" Cheers!2021-03-0509 minBar HacksEpisode 24 with Joel MontanielWe have a big one for you! SevenRooms co-founder and CEO Joel Montaniel stopped by to chat with host David Klemt about how the platform can save operators money and generate big revenue. The two talk about the guest journey, third-party versus direct delivery, the power of automated but personal marketing, St. Patrick's Day, and more! There are some clicks and pops in this episode that couldn't be edited out but trust us, this episode is worth dealing with some minor audio imprefections. Click here to learn more about SevenRooms and what they can do for your business, and...2021-03-0220 minBar HacksEpisode 23 with Elise CordellIn this episode, host David Klemt speaks with the National Manager of Trade Engagement and Events for Champagne at Pernod-Ricard, Elise Cordell. Outside of their respective houses, not many people know more about Perrier-Jouët and G.H. Mumm than Elise. She and David talk about the differences between the houses, staff training, succeeding with Champagne, virtual events, and much more. Sparkling wine is expected to have a big moment in 2021, so don't miss out on this awesome episode. Connect with Elise on Instagram at @elisecordell and learn directly from her through fun and educational virtual events at the J...2021-02-2330 minBar HacksBar Hacks Bonus #2: Building ConnectionWeekend inspiration! KRG Hospitality president Doug Radkey talks about connection, ghost kitchens, the Roaring '20s, and hybrid business models. Cheers!2021-02-1910 minBar HacksEpisode 22 with Kermit LowryBar Hacks host David Klemt talks with guest Kermit Lowry about Table Tap, pioneers in the self-pour space. Kermit provides insight into this profit-generating tech, including: the best-performing Table Tap beers, upfront costs, why operators need to seriously consider adding self-pour to their business, and other beverages Table Tap can serve. Connect with Kermit Lowry on LinkedIn and learn more about TableTap at https://thetabletap.com/. To connect with with the Bar Hacks podcast, visit @barhacks, and connect with David at @david.ex.machina. Cheers!2021-02-1625 minBar HacksBar Hacks Bonus #1: Strategic ClarityIt's our first-ever bonus episode! We'll be releasing one every Friday to motivate and inspire you as you head into the weekend. KRG Hospitality president Doug Radkey talks about strategic clarity in today's bonus. Cheers!2021-02-1208 minBar HacksEpisode 20 with Vance HendersonHost David Klemt kicks back and talks with Vance Henderson, national brand ambassador for Hendrick's Gin. Before joining William Grant & Sons, Vance tended, managed and operated bars for several years. He proved himself at WG&S with Drambuie and then moved to Monkey Shoulder before taking on his role at Hendrick's. He shares details of the brand-new Hendrick's Lunar, his thoughts on branding, his best tips for hiring, and much more. Connect with Vance on Instagram at @vtwiseguy and with Hendrick's at @hendricksgin. To connect with with the Bar Hacks podcast, visit @barhacks, and connect with David at @david...2021-02-0229 minBar HacksEpisode 19 with Susie O.We have another fun one for you! Host David Klemt sits back and chats with Susie O., a friend, social media consultant, travel blogger and freelance industry writer. Susie operates the SusieDrinks Instagram channel and Susie Drinks Dallas website. She shares inventive (and beautiful) cocktail recipes and photos for at-home bartenders and also travels throughout the county, documenting her drinking adventures for all to see. In this episode of Bar Hacks, Susie shares social media and F&B photography tips, her prediction for a spirit that will be hot this year, and the two talk about the bars and...2021-01-2634 minBar HacksEpisode 18 with Mike BauschAward-winning pizzaiolo Mike Bausch, owner of the multi-unit Andolini's Pizzeria in Tulsa and author of the book "Unsliced," sits down to talk with Bar Hacks host David Klemt about leadership, setting aside ego, adapting to survive during the Covid-19 pandemic, how to form relationships with banks, and more. In this episode, listeners will learn about Mike's systematic approach to solving problems, which is also outlined in his book. To connect with Mike and learn more, visit https://unslicedbook.com/. To connect with with the Bar Hacks podcast, visit https://www.instagram.com/barhacks, and connect with David at https...2021-01-1926 minBar HacksEpisode 17 with 86 Politicians, Pt. 2Part two of host David Klemt's talk with bar operator Yan Agaev and bartender Holly Tripp, founders of 86 Politicians. Learn more about 86 Politicians at https://www.thecitizenlobby.com/about and connect with Yan Agaev on Instagram at https://www.instagram.com/the_barchitect/, with Holly Tripp at https://www.instagram.com/hollytripp2.0/, with the Bar Hacks podcast at https://www.instagram.com/barhacks, and David at https://www.instagram.com/david.ex.machina. Cheers!2021-01-1229 minBar HacksEpisode 16 with 86 Politicians, Pt. 1Part one of host David Klemt's conversation with bar operator Yan Agaev and bartender Holly Tripp. Yan, fed up with how elected officials have continually damaged the hospitality industry throughout the Covid-19 pandemic, posted a video shot and edited by Holly that spread across social media like wildfire. The duo founded 86 Politicians, a peaceful grassroots movement intended to hold politicians accountable for the harm they've caused the industry and their inaction on targeted financial relief. Learn more about 86 Politicians at https://www.thecitizenlobby.com/about and connect with Yan Agaev on Instagram at https://www.instagram.com/the_barchitect...2021-01-1231 minBar HacksEpisode 15 with Kelley JonesHost David Klemt sits down with revered industry expert Kelley Jones to discuss Hope for the City, a nonprofit he helped create that has provided more than nine million pounds of food for those in need. They also talk about the differences between Las Vegas and Miami in terms of responses to Covid-19, dealing with rules imposed on restaurants, and more. Learn more about Hope for the City at https://hopeforthecity.tv and connect with Kelley Jones on Instagram at https://www.instagram.com/kelleyjoneshospitality/, with the Bar Hacks podcast at https://www.instagram.com/barhacks, and David at...2021-01-0522 minBar HacksEpisode 14 with Joann SpiegelAnd we're back! We hope you've had a fantastic holiday season. In this episode, host David Klemt speaks with Joann Spiegel to dive deep into the global phenomenon that is Miracle, the annual Christmas-themed cocktail pop-up event. Back in 2014, nobody predicted how successful or expansive this event would become. Miracle has transformed into a juggernaut that involves months of careful planning, cocktail creation, logistics, partner liaisons, and much more behind-the-scenes preparation. The end result is a profitable and memorable pop-up that runs for 35 to 40 days. Operators interested in participating in 2021 should begin the application process now. Connect with Miracle o...2020-12-2942 minBar HacksEpisode 13 with David 'Rev' CiancioHospitality marketing guru, tech evangelist, and burger, steak and French fry aficionado David 'Rev' Ciancio sits down with Bar Hacks host David Klemt to talk about restaurant and bar search, listings management, reputation and brand management, why operators need to own their guest data and journey, and how to make first-person delivery work. Connect with Rev on Instagram at https://www.instagram.com/revciancio, with the Bar Hacks podcast at https://www.instagram.com/barhacks, and David at https://www.instagram.com/david.ex.machina. Cheers!2020-12-1538 minBar HacksEpisode 11 - Introducing the New Host of Bar HacksDoug Radkey, the president of KRG Hospitality and author of the book Bar Hacks announces a new addition to the team. KRG Hospitality is expanding, bringing on an industry journalist and veteran to serve as the new host of the Bar Hacks podcast, content curator, and director of business development. Find out who it is, what's planned for the pod, and more!2020-12-0115 min
Bar HacksPt. 2 - Starting a Bar or Restaurant During a PandemicWhile the world around us has changed and while some of our favorite local bars & restaurants have closed their doors or are facing financial uncertainty – there is still opportunity for investment with new concepts and new emerging brands in the current climate or in a "post-pandemic" world.
This two-part episode with Doug Radkey of KRG Hospitality and Bar Hacks - will walk through the characteristics and fundamentals needed to win in the new era that’s upon us. From food & beverage trends, consumer sentiment, integrated technology, and strategic planning – starting a bar or restaurant right now shouldn’t be an...2020-10-1330 min
Bar HacksPt. 1 - Starting a Bar or Restaurant During a PandemicWhile the world around us has changed and while some of our favorite local bars & restaurants have closed their doors or are facing financial uncertainty – there is still opportunity for investment with new concepts and new emerging brands in the current climate or in a "post-pandemic" world.
This two-part episode with Doug Radkey of KRG Hospitality and Bar Hacks - will walk through the characteristics and fundamentals needed to win in the new era that’s upon us. From food & beverage trends, consumer sentiment, integrated technology, and strategic planning – starting a bar or restaurant right now shouldn’t be an...2020-10-0532 min
Bar HacksEpisode 6 w/ David KlemtOn this episode of the Bar Hacks podcast, we talk Las Vegas, Covid-19, Wynn Resorts, and the immediate future of the spirits business and what you should consider at your venue with bar, beverage, and nightlife editor & reporter – David Klemt.
Vegas as you can imagine and have likely heard, has been hit hard by the pandemic (like many of you here and other areas around the world).
But it is a town obviously built around international travel, tourism, and hospitality. David shares his story on becoming an editor & content curator in this industry along with some candid insight on current li...2020-05-1241 min
Bar HacksEpisode 1 - Bar & Restaurant 2.0Episode 1 - Bar Hacks Podcast with Doug Radkey - The President of KRG Hospitality and the author of the book Bar Hacks. This episode introduces the series and dicusses the key points surrounding the Covid-19 Pandemic and how bars & restaurants will need to adapt - setting up topics of discussion for future episodes on how to develop bar & restaurant 2.02020-04-1119 min