Shows
The Bryan Laskin PodcastBeing Cared For vs. Feeling Cared For—Why the Difference MattersSpreadsheets can lie. Patients can't feel technical or clinical excellence. Healthcare is not complicated. These are just a few of the truth bombshells I unpack in this episode of The Bryan Laskin Podcast. Whether you're a patient yourself or someone who provides care, this episode is going to be an eye-opener regarding what you thought you knew about healthcare and dentistry. I'm Bryan Laskin—dentist, author, innovator, entrepreneur, and engineer of systems that protect the way we make patients feel cared for. Read my latest book Unfair Care—Get the Care You Deserve in a...
2026-02-1715 minThe Bryan Laskin PodcastWelcome to the Bryan Laskin PodcastIf you've been following me until now, you know that I've advocated for putting the patient first for a long time. However, I've only recently uncovered the salient reason healthcare and dentistry have drifted so far from their raison d'être, and I'm now on a mission to expose not only how this happened but also how care providers can leverage the true essence of care to their own—as well as their patients'—advantage. In this introductory episode of The Bryan Laskin Podcast, I elaborate further on my new mission to demonstrate how caring more is what u...
2026-02-0308 minThe Bryan Laskin PodcastCould Thermal Imaging Boost Case Acceptance Rates? An Interview with Kane Thermal Imaging CEODentists could soon have access to a tool that supplies them with the objective evidence they need to help patients grasp the urgency of recommended treatment. Dr. Robert Kane, DC, DABCT and CEO of Kane Thermal Imaging, joins me on The Patient First Podcast to explain how thermography could forever change the way we communicate with dental patients. Watch this episode to explore some of the surprising oral-systemic connections that thermal imaging reveals and their implications for oral health. I'm Dr. Bryan Laskin—dentist, author, entrepreneur and engineer and advocate of solutions that im...
2025-12-3017 min
The Best Practices Show with Kirk Behrendt978: Unfair Care – Dr. Bryan LaskinHealthcare isn't broken — it’s rigged against wellness and patient care! In this episode, Kirk Behrendt brings in Dr. Bryan Laskin, author of Unfair Care, to share his “why” behind this book and his mission to empower patients to get the best care possible in dentistry and medicine. To learn how you and your patients can make healthcare work better for you, listen to Episode 978 of The Best Practices Show!Learn More About Dr. Laskin:Join Dr. Laskin on Facebook: https://www.facebook.com/DrBryanLaskinFollow Dr. Laskin on Instagram: https://www.instagram.com/drbryanlaskinLearn more on Dr. Lask...
2025-12-0543 minThe Bryan Laskin PodcastTwo Ways to Help More Patients Say "YES" to Treatment (Without Feeling Like You're Selling)Co-CEO of Finance Rx® Nancy Kay Coy and I are both enthusiastic entrepreneurs addressing similar problems in the dental industry, but from different angles. I had such a great time interviewing Nancy in this episode of The Patient First Podcast on how her team is helping to bridge gaps between lenders and practices and between providers and patients. As you'll see in this interview, Nancy and I agree on something huge: empowered teams lead to empowered patients, which lead to empowered practices. The end goal of our respective endeavors? Helping practices thrive and profit by leveraging the p...
2025-11-2522 minThe Bryan Laskin PodcastWhere Fungi Meets Flossing—The Intersection of Wellness, Nutrition, and DentistryIn this episode of The Patient First Podcast, a neuroscientist and a dentist come together to talk about mushroom superfoods and nutritional counseling. Sean Lacoursiere, PhD is the Chief Innovation Officer of Maia Farms and a neuroscientist on a mission to change our relationship with nutrition for the better. He joined me on my podcast to explain what they're accomplishing at Maia Farms and to talk about how dental practices can benefit from taking a more proactive approach to nutritional counseling for their patients. I'm Dr. Bryan Laskin—dentist, author, entrepreneur and engineer of solutions th...
2025-10-1422 minThe Bryan Laskin Podcast50 Is the New 30—How to Live Your Best Life Outside of DentistryThis podcast episode could be your key to breaking free from the hamster wheel and making the next several decades of your life the best ones yet. In this episode of The Patient First Podcast, I interview Kathleen A. Adams, CFP® CPWA®, Co-founder of Second 50 Financial, to learn how she helps dental professionals build a life beyond the practice. Specifically, she helps professionals over the age of 50 to understand and leverage areas like artificial intelligence, longevity science and smart wealth strategies to realize the life of their dreams. Understanding how these elements can sh...
2025-09-2314 minThe Bryan Laskin PodcastThese Two Things Will Help You Control Your Health Insurance CostsWith health insurance costs spiraling out of control, employers can feel powerless to help their employees get the coverage they need. The situation becomes all the more tragically ironic for companies in the oral healthcare space. If you are a group or DSO with more than 50 employees depending on you to provide them with healthcare coverage options that meet their needs without breaking the bank, then this episode is for you. In Episode 181 of The Patient First Podcast, I interview Mark Gaunya, GBA, LIA to learn how his company Captivated Health® is helping or...
2025-09-1631 minThe Bryan Laskin PodcastHow This Oral Cancer Advocate Helps Dental Practices ThriveIn this episode of The Patient First Podcast, Founder of Dua Good Job Parul Dua Makkar, BSc, DDS, FACd joins me to share her story and discuss how dentists can prioritize patient wellness to the financial benefit of their practices. Oral cancer screenings—and the difficult conversations that accompany them—are a vital yet easily overlooked part of dentistry. Dr. Makkar has drawn on painful personal loss to develop the educational resources dental practices need to train their teams to render the holistic care patients need. I'm Dr. Bryan Laskin—author, dentist, entrepreneur, advocate for patien...
2025-09-0925 minThe Bryan Laskin PodcastHow L'Diamante Coaching Empowers Hygienists to Empower PatientsThere's probably no better team member to take the lead in empowering patients with knowledge about the oral-systemic link than dental hygienists, and there's probably no better team to help hygienists do that than L'Diamante Coaching. In this episode of The Patient First Podcast, I sit down with LD Coaching Co-Founders Danielle Avila, BSDH, RDH and Laura Bettencourt, BSDH, RDH to learn more about how these mindset hygiene career coaches are helping RDHs everywhere discover purpose, fulfillment and confidence in their craft. We also discuss the need for more leaders in dentistry who will make the bold c...
2025-08-2618 minThe Bryan Laskin PodcastAnnouncing the Launch of "Unfair Care," a Book That Will Empower Patients Like Never BeforeGet ready for my most exciting and ambitious project to date; my new book, Unfair Care—Get the Healthcare You Deserve in a System Designed to Fail You. In this episode of The Patient First Podcast, I'm thrilled to announce the upcoming launch of my latest book in a series of industry-shaking publications. Unfair Care is designed to equip everyone with the critical thinking tools they need to navigate their own healthcare decisions in a system deliberately designed to trade wellness for profit. Driven by both my passion for innovation, and by painful pers...
2025-08-1212 minThe Bryan Laskin PodcastDDS Asks, MD Answers—Discussing Key Issues in Integrated CareIf we want truly integrated care and more medical-dental collaboration, then we need to be having more conversations. In this episode of The Patient First Podcast, Allison Stolz, MD, a primary care physician with decades of experience, sits down with me in the studio to talk about some of the hottest topics in regards to medical-dental collaboration and integrated care. You might be surprised as I was to hear some of the things she has to share. I'm Dr. Bryan Laskin—entrepreneur, author and dentist on a mission to clear up misconceptions and br...
2025-06-1716 minThe Bryan Laskin PodcastPractice Growth Fueled By Data and Research—Interview with CEO & Founder of Room 118It's time to change "data-driven growth" from a buzzword to reality. Justin Strong, Founder and CEO of Room 118, is here to help us all do just that. In this episode of The Patient First Podcast, I grill Justin on how his decades of experience have powered Room 118, a full-service dental marketing agency for dentists, to success. Justin shares some of his magic in the form of insights on what it takes to build a strong brand in dentistry. We also discuss what it means to unlock the potential of actionable data. This is...
2025-06-1020 minThe Bryan Laskin PodcastHow Toothapps® Started the Connected Dentistry® MovementAt what point does imitation cross the line from flattery to appropriation? In this episode of The Patient First Podcast, I highlight various pieces of evidence that prove how a core concept I engineered years ago has started a movement in the dental industry. As people continue to get on board with the concept of Connected Dentistry®, they need to be informed of the true origins of this registered trademark. I'm Dr. Bryan Laskin—dentist, author, entrepreneur, CEO of Toothapps® and the engineer behind the original concept of Connected Dentistry®. Read Dental...
2025-05-2012 minThe Bryan Laskin PodcastFounder of SmartChair.AI Explains the Benefits of Tracking Dental Chair TimeAs a practicing dentist, Dr. Khamir Patel is all too familiar with the challenges of juggling manual data entry with treatment time and the typical vigors of running a business and managing a team. He's also passionate about integrating innovative technology into healthcare, making him an ally of the Connected Dentistry® movement. Dr. Patel's experience and insights ultimately led to the development of SmartChair.AI, a literal stopwatch for dental chairs that makes tracking appointment times a no-brainer. With SmartChair.AI, practices can easily collect highly accurate data, analyze it for patterns, and leverage it t...
2025-05-0615 minThe Bryan Laskin PodcastEmily Letran, DDS on What it Takes to Become an Entrepreneur in DentistryWhat if everything you've heard about entrepreneurship in dentistry is wrong? According to one of the most successful business people in our space, entrepreneurship is something every dentist should aspire to and it is about far more than striving for more money. Emily Letran, DDS is not just a successful clinician—she's also a seasoned business person who readily shares her wealth of knowledge with others through coaching and consulting. In this episode of The Patient First Podcast, Dr. Letran and I exchange insights from our similar entrepreneurial experiences, and she shares some ge...
2025-04-2929 minThe Bryan Laskin PodcastAnn-Marie DePalma, CDA, RDH, MEd on the Connection Between Technology, Dentistry, and Women's HealthFew people in oral healthcare have the rich and storied background of Ann-Marie DePalma, CDA, RDH, MEd. Ann-Marie has extensive experience in clinical practice, education, dental software, and volunteering, and her experience lends valuable insight into the interoperability challenges we face in dentistry today. Ann-Marie joined me on The Patient First Podcast to share her story as an oral health speaker and educator, as a clinician, and as a patient herself. In this episode, Ann-Marie and I talk about how dental teams can successfully implement new technology, the need for increased awareness of the connection...
2025-04-2216 minThe Bryan Laskin PodcastAimee Vail, RDH, MHA/Ed Explains What You Might Not Know About the Minimally Invasive Dentistry Movement Just as advances in technology are moving the practice of dentistry forward, so advances in clinical care are making a huge impact in the quality of care patients today receive. And sometimes, more advanced clinical care means going back to deceptively simple basics. The dynamic Aimee Vail, RDH, MHA/Ed and Special Markets Manager for Centrix joined me in the Toothapps® booth at the 2025 Chicago Midwinter Meeting to record this lively interview for The Patient First Podcast. In this episode, we talk about what she has been doing to help make more patients and pr...
2025-04-0817 minThe Bryan Laskin PodcastKwikly Dental Staffing's Head of Growth Explains How to Find High-Quality Temp WorkersIn this current climate of healthcare worker shortages, many dental practice owners struggle to find and retain the talent they need to sustain efficient operations while delivering high-caliber care to their patients. As a result, most dentists understandably feel they can't afford to be picky when it comes to hiring temp workers. Fortunately, the highly rated Kwikly Dental Staffing takes care of the vetting for you so you can rest easy knowing that you'll get high-quality workers right when you need them. In this episode of The Patient First Podcast, I interview Kwikly's Head of G...
2025-04-0112 minThe Bryan Laskin PodcastAn Interview with OG Dental Marketing Specialist Nancy Lashley SullivanI always say that the two greatest charlatans in dentistry (after dental insurance companies, of course) are marketers and consultants. But this one marketing consultant breaks the mold. In fact, she's the one who set the bar in the first place. Nancy Lashley Sullivan began her rich and storied career 25 years ago when "dental marketing" wasn't yet a concept. While the landscape of marketing in dentistry has changed over the years, Nancy's approach has remained solidly grounded in authenticity. Her success has earned her the well-deserved title of "Dental Marketing Specialist." In this...
2025-03-2524 minThe Bryan Laskin PodcastWhat Dentists Need to Know About the Broken American Healthcare System—an Interview with Frank LobbThe third-party payer system for healthcare in the United States isn't as broken as you think…it's much, much worse. Although virtually every American citizen has had to contend with the needlessly yet deliberately complex circus of healthcare insurance, few have dug down as deep as author Frank Lobb to uncover the truth of how the system works. In this episode of The Patient First Podcast, Frank and I discuss the chronic illness afflicting the American Healthcare System and exchange insights from our unique perspectives and experiences. As Frank explains in this interview—and...
2025-03-1633 minThe Bryan Laskin PodcastIs This More Important Than Being a Good Clinician? Interview with Renowned Periodontist and Author Michael Sonick, DMDMore important than being a skilled clinician is being a caring one. Dr. Michael Sonick is an internationally renowned periodontist who has learned this through personal experience, as both a patient himself and as a very successful practitioner. And what's really interesting is how technology like Toothapps® can actually support dentists in experiencing the benefits of being caring, people-centric providers. Instead of de-personalizing care, technology saves time for busy dentists and specialists who can, in turn, spend more time showing personal interest and hospitality to their patients. You're in for a real treat w...
2025-03-1121 minThe Bryan Laskin PodcastTalking Teledentistry at Yankee Dental Congress with Melissa K. Turner, BASDH, RDHEP, EFDAlthough the concept of "teledentistry" has taken off in recent years, many dentists are still in the dark about its potential and the surprisingly simple ways they can begin implementing it. At this year's Yankee Dental Congress, I sat down with the dynamic dental personality Melissa K. Turner to talk about the benefits of teledentistry and what she is doing to help more practices and patients benefit from it. In this episode of The Patient First Podcast, you'll get some insider tips from Melissa herself and learn about the opportunities she is creating for more...
2025-03-0420 minThe Bryan Laskin PodcastDSO Leader Explains How Toothapps® Is Helping Them Deliver Successful Patient OutcomesToothapps® is solving problems and bridging gaps in communication and in the continuum of care in dentistry. In fact, it's developing new ways to do this so rapidly, even current users of the Toothapps software are surprised to learn about what it can do. In this interview with Corey Hastings, DDS, MS, MBA and Owner and Operator of Blue Sage Management Group, you'll learn how Toothapps is helping his team execute his vision for dental care and deliver successful outcomes to patients. I'm Dr. Bryan Laskin—dentist, author, CEO of Toothapps, engineer of Conn...
2025-02-2516 minThe Bryan Laskin PodcastCopper Penny Consulting CEO Amy Wood Exposes the Level of Data Security Risk That Dental Practices Are FacingHIPAA training and talk about data security might not be the most exciting topics in dentistry, but they could lead to more excitement than you want, if you neglect them. In this episode of The Patient First Podcast, Copper Penny Consulting CEO Amy Wood shares her own horrifying true story of what can happen when a dental patient's personal information makes it out onto the Internet. She explains how this experience drove her to fight for the protection of dental patients and practices everywhere, and led to the founding of Copper Penny Consulting. We debate...
2025-02-1825 minThe Bryan Laskin PodcastPredictions for Dentistry in 2025—An Interview with Dave Pryor of Planet DDSIt's that time of year again where I share my predictions for 2025 regarding Connected DentistryⓇ, and this time, I'm going bolder than ever before. I had Dave Pryor of Planet DDS join me in the studio for this episode of The Patient First Podcast where we had a great time exchanging and debating ideas about trends in 2024 and trends we can expect in 2025. We discuss medical-dental integration, AI, interoperability, software pricing and much more. We also hint at how the company ToothappsⓇ is going to play a pivotal role in the rapid-fire evolution of oral healt...
2025-02-1142 minThe Bryan Laskin PodcastPayments—How Dentistry 3.0 Supports Faster Payment for Dental PracticesWe expect advances in clinical dentistry to make our jobs easier on us and to make outcomes more satisfactory to patients. Why shouldn't we expect similar advances in other areas, like payment processing? Faster and more convenient payment methods are not only easier on patients—they're easier on your team and on your practice's bank balance. In this episode of The Patient First Podcast, I give a high-level overview of what Dentistry 3.0 means for dentistry and, more specifically, what it means for payments in dental practices. I'm Dr. Bryan Laskin—dentist, entrepreneur, author and...
2025-02-0411 minThe Bryan Laskin PodcastSeven Dental Software Myths Exposed (and One Revolutionary Software Explained)It's time to rethink what you know about dental practice management software. There's no denying we practice owners are all increasingly dependent on digital solutions both to render dental services and to manage the business side of our practices. However, we are well into an age I like to call "Dentistry 3.0," or the age of Connected DentistryⓇ. This means that we're now living in a time when we need the digital solutions we use to have the ability to work together so that we can freely exchange vital information between them. Unfortunately, the vast majority of...
2025-01-2114 minThe Bryan Laskin PodcastHow the Founder, President and CEO of VIF is Leveraging Technology to Improve Healthcare for Patients, Providers and CaregiversHolly Doherty is the Founder, President and CEO of VIF, a team that has developed a groundbreaking tool to support families in getting the personalized care that their loved ones with special needs deserve. Far from leading the charge in name only, Holly brings decades of personal experience with caregiving to the table and champions the use of technology and interoperability between medical disciplines to foster communication between caregivers and medical professionals. In this episode of The Patient First Podcast, I ask Holly about the impact the VIF app is having on families everywhere, filling a...
2025-01-1413 minThe Bryan Laskin PodcastBlack Talon Security CEO Explains What Dental Practice Owners Need to Know About CybersecurityCybersecurity is a topic that pops up with increasing frequency in the oral healthcare space. Practices and networks of all sizes are prime targets for cyberattacks, as CEO of Black Talon Security Gary Salman explains. But the unfortunate reality is that, despite the immense target on the backs of dental practice computers, too many practice owners overestimate the security of their systems and remain in blissful ignorance to the signs of possible compromise. In this episode of The Patient First Podcast, Gary helps clarify the scope and the implications of cyberattacks on oral healthcare establishments...
2024-12-0316 minThe Bryan Laskin PodcastThe future of DSOs vs. DPOs—An Interview with Ian McNickle of ICON Dental PartnersAre you interested in taking your dental practice to the next level but are not sure where to start? DSOs have been around for quite a number of years now, but they are no longer the only option for practice owners who want to experience greater business success. In this episode of The Patient First Podcast, I sat down with Ian McNickle, CEO and one of multiple founders of ICON Dental Partners, to talk about the advantages of both the DSO (dental service organization) and DPO (dental partnership organization). This interview sheds light o...
2024-11-2621 minThe Bryan Laskin PodcastDentures Made with AI? Steve Floe of Voyager Dental Explains How and WhyHate doing dentures? This is the episode for you. Voyager Dental is pushing the limits of restorative dentistry with a surprising application of artificial intelligence to the design of dentures. As a result, patients and dentists alike are experiencing phenomenal benefits. In this short but very special episode of The Patient First Podcast, I talk with Steve Floe, the CEO of Voyager Dental, about how his company helps dentists provide their patients with a consistently high quality of care while enjoying a faster and more streamlined denture fabrication process. Steve also explains how ToothappsⓇ has pl...
2024-11-1908 minThe Bryan Laskin PodcastCEO of Lura Health Explains the Potential of Dentistry's First Health WearableMany people wear smartrings, smartwatches and other wearable health technology like continuous glucose monitors to gain insights about their health and to support physicians in rendering more timely and individualized care. Can you imagine the ways oral healthcare would be transformed by a dental health wearable? Lura Health is working on an intriguing solution: a continuous saliva monitor. In this episode of "The Patient First Podcast," I sit down with Daniel Weinstein, the CEO and Co-Founder of Lura Health, on-location at SmileCon, to talk about the potential applications and benefits of an oral...
2024-11-1212 minThe Bryan Laskin PodcastLeaders Real Estate Managing Partner Austin Hair Explains Real Estate for DentistsDentists face an enormous amount of pressure when it comes to making real estate decisions. Should you lease or purchase a site for your practice? What factors should you consider when selecting the ideal location? Is buying real estate for your business really the best investment strategy for you? Austin Hair, Managing Partner at Leaders Real Estate helps unpack some insider information that dentists need to know to make these weighty decisions. I'm Dr. Bryan Laskin—author, entrepreneur, dentist and dental practice owner who wishes I had someone like Austin to help me ye...
2024-11-0514 minThe Bryan Laskin PodcastInterview with Matt Ornstein of Dental Pitch Brokerage on EBITDA vs. Cash FlowIf EBITDA is still a mystery to you, don't worry—you're far from alone. Plus, Matt Ornstein from Dental Pitch Brokerage is here to help with a phenomenal book and insights that he shares with us in this episode of "The Patient First Podcast." Matt has extensive experience with the business side of dental practice ownership and he explains, not only the basics of EBITDA, but the importance of balancing it with a positive cash flow to ensure a healthy business. I'm Dr. Bryan Laskin—author and business owner and a dentist who has learned much...
2024-10-0119 minThe Bryan Laskin PodcastPlanet DDS CRO Mike Huffaker on Innovation and Interoperability in DentistryIt is easy to feel overwhelmed by the vast array of dental software solutions there are to choose from. But going all in on the latest "all-in-one" program isn't necessarily the answer. In fact, solutions that claim to be one-size-fits-all could potentially hinder your practice's ability to adopt new innovations later on down the road. In this episode of The Patient First Podcast, I interview Mike Huffaker, the CRO of Planet DDS and we discuss why interoperability is integral to innovation in dentistry and to raising the standard of care. I'm Dr. Bryan Laskin—dentist, au...
2024-08-0615 minThe Bryan Laskin PodcastHow SPS Dental Academy is Building Better Dental TeamsDental clinicians are trained and licensed individuals who must keep up with their CE requirements, but what about those in non-clinical roles? Managers, treatment coordinators and other front desk team members may not directly generate revenue, but they are still essential to the smooth day-to-day functioning of dental practices. This is where SPS Dental Academy steps in to bridge the gap and provide the resources practices need to build knowledgeable and capable teams. In this episode of The Patient First Podcast, I interview Courtney Mead and Cheryl Wellman of SPS Dental Academy to di...
2024-07-1614 minThe Bryan Laskin PodcastAn Effective Social Media Strategy for Busy Dental Practice Owners—How?For any dentist out there who feels that maintaining a social media presence for the practice is an utterly hopeless endeavor, I want you to know that I hear you and that this episode is for you. Rita Zamora of Connect90 helps dental practices maximize the results of a social media presence with minimal effort. In this interview, we discuss some of the solutions her company offers, as well as the latest techniques that have proven effective for dental practices today. I'm Dr. Bryan Laskin—author, dentist, entrepreneur and a supporter of all digital solutions th...
2024-06-1116 min
Tooth or Dare Podcast152 - Dental Entrepreneur Puts Patients First - The Dental Records Solution with Dr. Bryan Laskin | Tooth Or Dare Podcast with Toothlife.IreneWelcome to the 152nd episode of the Tooth or Dare Podcast with Irene Iancu (@toothlife.irene) and this week's guest Dr. Bryan Laskin (@theupgradedental).
Have you ever had a new patient come in with no previous dental history? It can be a very frustrating experience for both the dental care provider, who lacks information to give the proper treatment, and the patient, who suffers from lack of treatment or unnecessary procedures! Dr. Laskin sees the need for access to complete dental records when it comes to putting patients first. His new platform, ToothApps, makes it easy to see e...
2024-06-0628 minThe Bryan Laskin PodcastHow to Successfully Implement New Dental Technology: An Interview with David Pryor of Planet DDSDavid Pryor of Planet DDS is back on "The Patient First Podcast," and in this episode, we discuss a hot topic: how to successfully implement a new technology in a dental practice or DSO network to unlock its full potential. Overwhelmed with the vast array of innovative technologies currently available to choose from, it's all too easy for the well-intentioned decision-makers of dental care organizations to invest in solutions and systems which then don't get properly executed, and the benefits are never realized. In this interview, Dave and I excavate the core truth that sometimes...
2024-06-0322 minThe Bryan Laskin PodcastRyan Mingus of TUSK Practice Sales Explains What Practice Owners Need to Know Before Selling to a DSOThis is the episode I wish someone had made for me to watch back when I sold my practice to a DSO. My biggest regret from the sale? Trying to go it alone. Many dental practice owners today feel as overwhelmed by their options as I did back then, and it can be challenging to navigate negotiations to secure a deal that protects your interests. That's why I was so excited to have Ryan Mingus, Managing Director for TUSK Practice Sales, join me on this episode of "The Patient First Podcast." Ryan shares a...
2024-05-2819 minThe Bryan Laskin PodcastSalivary Diagnostics—The Next Step in Raising the Standard for Clinical Dentistry?All dental clinicians who care about providing their patients with the best treatment are interested in scientific advances that elevate the standard of care. Can you imagine the possibilities that you could unlock through non-invasive and easy saliva testing? In this interview with Diane Larson, RDH, BSDH, the Director of Clinical Education for OralDNA Labs, you'll learn about the unique benefits of salivary diagnostics. Diane's more than two decades of experience in dentistry and her journey to becoming an advocate for evidence-based treatment planning are a testament to the significance that salivary diagnostics has for...
2024-05-2116 minThe Bryan Laskin PodcastWhat AI REALLY Means for Dentists and Patients—An Interview with VideaHealth Founder and CEOIs AI in dentistry here to stay? If so, is that a good or bad thing for patients and practice owners? Whatever your stance on artificial intelligence (AI) in dentistry may be, one thing is perfectly clear: we need more conversations to happen in order to understand what the future holds. I had just such an insightful conversation with Florian Hillen, the Founder and CEO of VideaHealth. In this interview, we discuss what AI really means for dentistry right now and its potential applications in the future. Many dental practice owners and care providers may...
2024-05-1319 minThe Bryan Laskin PodcastSuccess, Values & Leadership for Dentists—Actionable Advice and Life Wisdom from Dr. Kevin KremerGiven the massive leadership gap in dentistry and the unique challenges facing dentists today, Dr. Kevin Kremer's insights and guidance are a breath of fresh air. Dr. Kremer has spent more than 25 years building a successful practice, Kremer Dental Care, and shares the secrets to his success by coaching dentists through the Kremer Leadership Institute. As Founder and CEO of the institute, Dr. Kremer helps dentists rediscover a passion for learning and a willingness to lead others. In this episode of The Patient First Podcast, I interview Dr. Kremer and we discuss why and how e...
2024-05-0722 minThe Bryan Laskin PodcastAimee Vail, RDH Explains Why and How More Dentists Need to Use Silver Diamine FluorideRDH Aimee Vail has been campaigning for a long time to bring back a nearly forgotten secret weapon against caries that should be in every dental professional's arsenal: silver diamine fluoride (SDF). Why has SDF fallen out of popularity, relegated to pediatric restorative dentistry and public health dentistry? Are the undesirable cosmetic effects of SDF really as bad as many dentists believe? What are the potential applications for this extremely effective substance and how can it help dentists provide patient-first care? Find out by watching this enthusiastic interview in which Aimee...
2024-04-3019 minThe Bryan Laskin PodcastPeriActive CSO Dr. William Levine Explains How to Combat Periodontal InflammationDid you know that periodontal disease is more of an inflammatory one and less of an infection? Most of us dentists struggle to keep up with the latest advances in understanding of this complex disease and the treatment modalities proven to control it. That's why I interviewed Dr. William Levine, the Chief Scientific Officer of PeriActive and a specialist in periodontal disease and implantology. Dr. Levine explains why some dentists may need to take a new approach to the management of periodontal cases in their practices and explains how doing so is easier than you...
2024-04-2316 min
The Dental HandoffEpisode 104 | The Dental Handoff To Dr. Bryan LaskinIn this week's episode, Dr. Kelly Tanner makes the dental handoff to Dr. Bryan Laskin!
Having learned from 20 years of experience providing dental care to anxious patients, Dr. Bryan Laskin is on a mission to reduce the stress of both doctors and patients by upgrading care through innovation, education, and Standardization.
Dr. Laskin is the creator of Upgrade Dental, Digital Nitrous, OperaDDS, as well as the co-founder of ToothApps and Abundents. He is also the author of the Amazon best-selling book “The Patient First Manifesto."
Dr. Laskin excels at helping others integrate technology an...
2024-04-1629 minThe Bryan Laskin PodcastStandards, Interoperability, Innovation—What You Need to Know About the Future of Connected Dentistry™We're moving into an unprecedented era of dentistry, and without the right Standards and regulations in place to maintain order, our industry will essentially become the Wild West. In this episode of The Patient First Podcast, I summarize the biggest problem that the dental industry is facing today and explain what steps leaders in the space can take to start bridging the gap for a more connected future that benefits patients and providers alike. I'm Dr. Bryan Laskin—dentist, author, entrepreneur and engineer of solutions and Standards that foster interoperability and innovation in dentistry. ...
2024-04-1610 minThe Bryan Laskin PodcastShould Hygienists Be Doing All This? Irene Iancu Explains the Benefits of RRDHsHow much should you let your hygienists do in your dental practice? There's a hot debate going on in dentistry over whether hygienists should have the option to expand their skill set to include some restorative functions. Some practice owners feel strongly that we shouldn't be blurring the lines between areas of expertise. But RRDH Irene Iancu makes a compelling case for expanding the functions of dental hygienists. In this engaging interview, she explains how expanded functions not only result in greater job satisfaction for hygienists, but can also benefit a practice's bottom li...
2024-04-0825 minThe Bryan Laskin PodcastDSO Data Analytics Expert Jordan Trentacosta Explains Which Metrics Matter MostYou don't have to be a data geek like Jordan and I to leverage the power of data analytics in your dental practice. In this episode of The Patient First Podcast, I interview the Director of Product Management for beBright Jordan Trentacosta and we talk about how data accessibility can help practice owners identify and focus on the metrics that really matter. Since data is undeniably the key to enhancing the patient experience, building trust that leads to greater treatment plan acceptance rates and improving the efficiency of network operations, owners and leaders of practices a...
2024-04-0217 minThe Bryan Laskin PodcastInterviewing Co-Founder of Dental Innovation Alliance Doug Brown on Investing in Dental InnovationDo you have an innovative idea that you believe will transform the way we do dentistry? Are you interested in investing in a dental tech startup but need more risk mitigation? Are you simply curious about what's going on in the field of dental innovation? Whatever your area of focus, you'll enjoy this insightful interview with an industry veteran. In this episode of The Patient First Podcast, I ask Dental Innovation Alliance Co-Founder and Managing Partner Doug Brown how his team helps match investors with promising startups in the dental space. We discuss common industry...
2024-03-2617 minThe Bryan Laskin PodcastClarification on Your Legal Obligations Per HIPAA and the 21st Century Cures ActIt turns out I was wrong about the 21st Century Cures Act. But only in technical terms, really. The reality of the situation that dental practice owners are in is still a dire one, perhaps even more serious than we previously realized. In this episode of The Patient First Podcast, I explain why we need a correction in our understanding of the federal legislation pertaining to the handling of dental patient information. In short, dentists and DSOs of all sizes are obligated by HIPAA to make patient data accessible to their patients, and...
2024-03-1811 minThe Bryan Laskin PodcastInterview with Dental Lifeline Network President and CEO Lynda Ricketson on Dental Volunteering and Connected Dentistry™With her entire career spent in the nonprofit sector, there's no one else more qualified to be leading the amazing organization of Dental Lifeline Network. I interview DLN's President and CEO Lynda Ricketson to discuss how her organization helps the disabled, elderly, military veterans and other disadvantaged individuals to access life-changing treatment provided by volunteer dentists. We discuss the benefits that dental practices can experience by joining DLN's list of providers, and how the organization makes it easy for dentists to give back to their communities. In this episode of The Patient First Podcast, you'll n...
2024-03-1222 minThe Bryan Laskin PodcastKennedy Dental Care CEO Shelia Taylor's Experience Shows the Value of Internal Mobility for DSOsClimbing the corporate ladder might be a tale as old as time, but it's a relatively new concept in the world of dentistry. Many of the hard-working people on dental teams in DSOs are uniquely qualified to serve in positions of leadership within their organizations, but they may need a hand in realizing their full potential. CEO of Kennedy Dental Care Shelia Taylor's story may provide just the boost these folks need to begin their journey upward through the ranks. Decades of experience proved to Shelia Taylor that a love for helping people combined with...
2024-03-0521 minThe Bryan Laskin PodcastPut Your Patients First by Putting Your Team First—How? An Interview with Dr. Kalpesh PatelWhich is more important to the success of a dental practice or network: the team or the patients? In a fresh take on the classic chicken-versus-egg debate of the business side of dentistry, Founder of Active Dental Dr. Kalpesh Patel and I talk about what it really means to put the patient first and what steps dental practice owners can take to stay ahead of the competition. In this interview, Dr. Patel and I also talk about what the near future holds for the dental industry and why the trend towards great consolidation and commercialization...
2024-02-2716 min
Outcomes RocketThe Patient First Manifesto with Dr. Bryan Laskin, CEO and Co-Founder of ToothappsAs a dentist, viewing your practice from the perspective of the patient is the biggest opportunity that you have to grow your practice.In this episode, Dr. Bryan Laskin, CEO and Co-Founder of Toothapps, a dentist turned technology entrepreneur, discusses data interoperability, patient-centric care, and the challenges faced by the dental industry. Drawing from his extensive experience and Amazon best-selling book, "The Patient First Manifesto," Dr. Laskin highlights the imperative of adopting a patient-centric perspective in dentistry, emphasizing effective communication within dental teams and the crucial role of leadership in fostering this approach. Tune in a...
2024-02-2233 minThe Bryan Laskin PodcastOakpointⓇ Director of Procurement Karla-Marie Santiago Explains the Value of Transparency for DSOsWhat does "transparency" mean for your organization? How could transparency improve efficiencies, increase profitability and deliver greater value to patients all while raising the standard of care? I explore the topic of transparency with Karla-Marie Santiago, Director of Operations at OakpointⓇ, to discover how this core value of her DSO has strengthened their value proposition and guided the decision-making process. In this episode of The Patient First Podcast, Karla-Marie shares some priceless insights that other DSO leaders won't want to miss. We also discuss how a lack of interoperability is the biggest problem in the de...
2024-02-2021 minThe Bryan Laskin PodcastHow to Start Offering Full-Arch Dental Implants—An Interview with Greg EssenmacherImagine the possibilities if you started completing more full-arch dental implant cases. How much would your practice grow? Would you be able to work shorter days? Retire earlier than expected? There are more patients out there who stand to benefit from multiple implants than you may realize. This means there are more opportunities to improve lives and your production potential than you may know. But whether you've previously thought about offering full-arch implant treatments or not, the real trick lies in getting started, and this is where my friend Greg Essenmacher comes to the rescue.
2024-02-1321 minThe Bryan Laskin PodcastLessons on Profitability from Government-Subsidized Care: An Interview with Dr. Mark DohertyWhat does a DSO have in common with an FQHC (Federally Qualified Health Center)? Find out in this episode of "The Patient First Podcast." I interview Dr. Mark Doherty, the brilliant CEO and Co-Founder of D4 Practice Solutions, and he shares some intriguing insights on what DSOs can learn from government-subsidized care to improve the quality and profitability of the care provided by their networks. As always, I pick my guest's brain to get further insight into what the near future holds for the dental industry. Dr. Doherty and I also talk about how DSOs...
2024-02-0622 minThe Bryan Laskin PodcastDental Sleep Treatment—Why and How to Start Offering It in Your PracticeSleep-disordered breathing affects more of your patients than you may realize, and no one is better positioned to help them than you are. By offering dental sleep treatment, you can help your patients experience a better quality of sleep, of health, of life, and you can help your practice benefit from a whole new revenue stream. In this episode of The Patient First Podcast, I interview President of Sleep Group Solutions John Nadeau on the experience he's gained from over two decades in this field, where oral healthcare has perhaps the most direct and profound...
2024-01-3020 minThe Bryan Laskin Podcast100% of Dentists Agree on This. Everyone Else Should, Too.Finally, 5 out of 5 dentists agree on SOMETHING. Unfortunately, there are influential powers that be in dentistry who do not agree on this, and that spells doom for a profession that believes in putting the patient first. When surveyed whether they would like to have access to relevant patient medical records for diagnosing and treatment planning purposes, 100% of the responding dentists said yes. The problem? As I explain in this episode of The Patient First Podcast, our industry does not have a viable solution that supports the secure and free exchange of patient health information between...
2024-01-2311 minThe Bryan Laskin PodcastKerry Straine on Private Equity, DSOs & Building a Business Around a Clinic-Focused ModelMeet the secret weapon that private equity firms run to for help understanding clinical operations and optimizing their organizations: Kerry Straine of Straine Dental Consulting, Analytics and Management. With decades of experience working with thousands of dental practices and DSOs of all sizes, Kerry is THE expert to consult when it comes to planning network operations. In this fast-paced and in-depth interview, Kerry explains the importance of building a business around a clinic-focused model and sheds light on the current role of private equity on the DSO scene. I'm Dr. Bryan Laskin—author, en...
2024-01-0925 minThe Bryan Laskin PodcastPredictions for Dentistry in 2024We're at the start of a brand new year and it's a time for both reflection and projection: reflection on things that happened in dentistry in 2023 and projection, or calculation, of the changes we can expect to see in the industry moving into 2024 and beyond. In this episode of The Patient First Podcast, I reflect on the predictions I had made at the start of 2023 and discuss which ones came true and which ones did not. Additionally, I share my predictions for 2024 of the trends and changes that will continue to transform dentistry. Whether you a...
2024-01-0113 minThe Bryan Laskin PodcastInterview with a GI Pathologist Reveals a Vital Opportunity for Oral Healthcare ProvidersThe field of oral healthcare is poised to overlap closely with pathology, according to Dr. Mohammad Kamal, the CEO and Founder of OMNIPathology Lab. The connection between the mouth and overall health is garnering increasingly more attention in recent times, necessitating the need for improved collaboration and integration between medical and dental providers, particularly when it comes to screening for infections. One example of this is revealed by Dr. Kamal in this fascinating interview, as he explains an undeniably vital opportunity that offers significant benefits to patients and dental providers. In this episode of "The...
2023-12-2625 minThe Bryan Laskin PodcastDental Membership Plans Are the Future—Interview with Dr. Brett WellsWith consumers increasingly searching for convenient solutions with simple and affordable monthly payment plans, in-house memberships are the inevitable future for dentistry. Founder and CEO of DentalHQ Dr. Brett Wells is a dentist who knows all too well the pain of juggling collections with the other responsibilities of running a dental practice. He set out to solve this problem nearly a decade ago and now has a fantastic solution that he talks about in this episode of The Patient First Podcast. In this interview, Dr. Wells and I discuss the simple beauty of in-house membership...
2023-12-1916 minThe Bryan Laskin PodcastInterviewing Strategist Melissa Turner on Mindset Changes Vital to Success in DentistryAs our profession continues to evolve, we dentists must be ready to not only learn about changes in dental technology and oral healthcare consumer habits, but also to adopt a mindset that embraces these changes. Melissa Turner is the Chief Hygiene Officer of Cellerant Consulting and an award-winning speaker and strategist who is on the front lines of change in dentistry, helping dental businesses navigate changes in the market. In this interview, we discuss exciting changes happening in dentistry and the changes that clinicians and practice owners will have to make soon to thrive in...
2023-12-1223 minThe Bryan Laskin PodcastEileen Day of DSO Vendor Insights Network on Communication in the Dental IndustryThe way people seek dental care is changing and as well as the way dentists provide it. DSOs are both leveraging and driving these changes with their platforms, but they need scalable solutions to optimize the efficiencies of their complex and rapidly growing networks. In the meantime, many vendors in the space who are eager to share their solutions with DSOs often struggle to communicate the value of their products to these companies. This is where Eileen's team comes in. In this episode of The Patient First Podcast, I interview Eileen Day, President o...
2023-12-0521 minThe Bryan Laskin PodcastCissy Mangrum of Specialty Dental Brands on Operational Efficiencies and Improving Interoperability in DentistryDentistry is just starting to hit the biggest wave of change the industry has ever seen. Many of the innovations we are only beginning to see in the dental field have already been pioneered by the medical industry, paving the way for dentistry to experience exponential growth. In this episode of The Patient First Podcast, I interview Cissy Mangrum, the VP of Revenue Cycle for Specialty Dental Brands. With years of experience in health technology, Cissy Mangrum was an eyewitness to the innovative transformations that happened in the medical industry and now in the dental space.
2023-11-2821 minThe Bryan Laskin PodcastHow to Be Exceptional at Both the Practice and the Business of DentistryOnce a clear-cut path to financial and professional success, dentistry as a career has become a much more murky prospect to the next generation of oral healthcare professionals. Rapid developments in digital technology and the gold rush of the DSO business model have left younger dentists feeling anxious and uncertain about the next steps to take. Should they focus on building their own independent practices? Or should dentists just get on board with the DSO trend so that they can focus on doing dentistry? Dentists today have more career paths to success available t...
2023-11-2013 minThe Bryan Laskin PodcastFuel Your Dental Practice Ownership Dreams with This Fully Digital Finance Experience | Interview with Provide CRO Chad WidenskyDigital technology is transforming many industries including healthcare and finance (popularly known as "fintech" today). In this episode of The Patient First Podcast, I interview Chad Widensky, the CRO of Provide and we get to see the magic that happens when technology, finance and oral healthcare collide. Provide is a national fintech company that specializes in helping healthcare providers realize their practice management dreams through a fully digital and personalized experience. I'm Dr. Bryan Laskin—author, entrepreneur, dentist and fellow tech-enthusiast who loves to see how other amazing companies are leveraging digital technology to improve th...
2023-11-0620 minThe Bryan Laskin PodcastElijah Desmond Talks Authenticity for Entrepreneurs in the Dental IndustryAll you entrepreneurs out there in the dental space know how hard it is to build an empire in this fast-changing industry. Elijah Desmond, the motivational speaker and Founder of Smiles at Sea who has been innovating dental conferences for more than a decade, knows the struggle all too well. But as Elijah generously explains in this interview, the key to success lies in remaining true to your authentic self. I'm Dr. Bryan Laskin—author, dentist, entrepreneur and innovator who shares with Elijah Desmond a passion for supporting other innovators in dentistry. I thoroughly enjoyed hearing Elijah's in...
2023-11-0326 minThe Bryan Laskin PodcastSave Time in Your Dental Practice with This SecretIn the busy dental practice—or DSO—time is one of the most valuable assets. More time equals more opportunities to provide better care and generate more revenue. It's so easy, however, for time to slip away, wasted on inefficient processes. The secret to regaining control over time? That's cleverly discussed in the book Buy Back Your Time by Dan Martell. In this episode of The Patient First Podcast, we get to enjoy my favorite segment on the show, "Books Applied to Dentistry," and delve into the practical application of the principles discussed in Dan Martell...
2023-10-2409 minThe Bryan Laskin PodcastDr. Trevor Lines on What New DSOs Should Be Doing Right NowMany small DSOs just starting out are struggling to keep their heads above water. What are the successful ones doing right? In this episode of The Patient First Podcast that no DSO leader should miss, I interview Trevor Lines, DDS of Revolutionary Tribes and pick his brain on how DSOs can get it right. Dr. Lines shares his journey with candor and good humor, and explains in great detail what dental teams today need to do to build practices---and entire networks---that thrive. I'm Dr. Bryan Laskin, dentist, author, entrepreneur and architect of solutions D...
2023-10-2320 minThe Bryan Laskin PodcastIs Your Practice Prepared for a Ransomware Attack?It's getting easier than ever for malevolent agents to carry out ransomware attacks, and dental practices are prime targets. With ransomware attacks having increased by 75% during 2023, dental practice owners and the CEOs of DSOs need to be on high alert. Have you thought about what you would do in the event your practice or network is victimized by a ransomware attack? Would you be able to keep things running smoothly if you were targeted tomorrow? In this episode of The Patient First Podcast, I share some sobering statistics on the rise of ransomware attacks and...
2023-10-1710 minThe Bryan Laskin PodcastThis Is Why DSOs Are Surprisingly InspirationalWhat if everything you've heard about the group practice model in dentistry…is wrong? DSOs (dental service organizations) may seem to be taking over the industry, but that could actually be a very good thing for the standard of care. In this episode of The Patient First Podcast, I describe my experience at the Dental Forum Meeting, the first industry event at which I noticed there were fewer clinicians than business people. What I saw and heard helped convince me that DSOs are not destroying dentistry—they are helping move it into the future. I'm...
2023-10-1012 minThe Bryan Laskin PodcastStory Time: Reading of Chapter 2 of Dental DisorderEnjoy a sneak peek of the new arrival with this reading of Chapter 2 from my new book, Dental Disorder. In this episode of The Patient First Podcast, I introduce a new series I like to call "Story Time on the Patient First Podcast." I'll be reading a short story from my latest book with a little added context (and some corny dad jokes thrown in for fun). You might be surprised to realize how close to home this story hits… I'm Dr. Bryan Laskin—entrepreneur, best-selling author of TWO books and a dent...
2023-10-0213 minThe Bryan Laskin Podcast"Dental Pitch" 2023: What It Taught About Connected Dentistry™Words aren't enough to convey how amazing it was to sit on a panel of judges that reviewed exciting potential startups in the dental industry. This was at "Dental Pitch," a segment of the 2023 Dental Festival held in New Orleans. In this episode of "The Patient First Manifesto," I share what I learned from this incredible experience and how the future of dental technology—and even dentistry itself—is all about connectivity. I'm Dr. Bryan Laskin, author, entrepreneur and a dentist who builds and invests in solutions that elevate dentistry for everyone involved. ...
2023-09-1512 minThe Bryan Laskin PodcastThe Difference Between "Easy" and "Simple" and What It Means for DentistryThings that are simple in theory can often be surprisingly difficult in practice. When we hear the terms "simple" and "easy," it's easy to think that they mean the same thing. But while those words are often used together, there's a massive difference in their meaning, and that difference matters, especially in dentistry. In this episode of The Patient First Podcast, I explain why we can't use the words "simple" and "easy" interchangeably and how their unique definitions apply to everyday processes in the dental practice. I also explain why patients may need...
2023-08-2910 minThe Bryan Laskin PodcastThe CEO of Sunset Technologies on Cybersecurity, Interoperability, HIPAA and MoreIn this interview, I enjoyed reconnecting with an old friend who's been working hard in a sector that intersects with my own areas of interest. Patrick Jacobwith is the CEO of and a partner at Sunset Technologies, and he has a wealth of insights to share on some of the biggest issues dental practice owners are facing today. Our exciting conversation touches on cybersecurity, ransomware attacks, HIPAA compliance, interoperability, the integration of new dental technology and much more. With more than 25 years of experience in healthcare and a profound knowledge of HIPAA-compliance for dentists, Patrick...
2023-08-1624 minThe Bryan Laskin PodcastDr. Kathryn Alderman on Making Your Practice a People-Centric BusinessA willingness to change is vital to survival for dental practices. But how does your dental team respond to change? What does their response say about the kind of changes you want to implement? How can you build a growth-minded team or help your current team become more open to change? When it comes to running a successful and truly people-centric business, it can be hard to know the right time and manner to introduce new changes. In this interview, Dr. Kathryn Alderman shares some valuable, insightful and actionable steps dental practice owners can take...
2023-08-1518 minThe Bryan Laskin PodcastHow to Stop Doing Dentistry in the DarkIt goes without saying that visibility is extremely important in dentistry, and we dentists have so many tools to help us see clearly what's going on in and around teeth while we work. So how could it be possible that dentists are still working in the dark today? As it turns out, working with little or no information about a patient's past medical and dental history is akin to working blindfolded. In this episode of The Patient First Podcast, I explain why our 'vision' as dentists may be impaired and what we can do to...
2023-08-0811 minThe Bryan Laskin PodcastHow Patients Can Recognize a Dentist That CaresThis episode of The Patient First Podcast might turn out to be one of those controversial ones, and I'm looking forward to it. We dentists like to believe that we're good at evaluating the quality of clinical care rendered by ourselves and by fellow dentists. But can we really expect patients to critique providers based on our clinical talent, alone? Our patients don't usually get to see what we see, learn what we've learned and experience what we've experienced. All they have to go by are other signs and indications that a dentist truly cares...
2023-07-3109 minThe Bryan Laskin PodcastWhy Dental Technology Is Getting Cheaper and Why That's a Good ThingThere's a lingering misconception that dental technology is expensive. That may have been true in the past, but that excuse doesn't hold up in dentistry today. Not only is the cost of technology going down, but we're now at a point where you can't afford NOT to have it in your practice. Dental technology makes treatment more comfortable and convenient for everyone involved, including patients and providers, and the same is true of practice software and other modern tech tools. The right tools will even lower costs for patients and increase accessibility to care while opening up...
2023-07-2513 minThe Bryan Laskin PodcastCost Is Just an Excuse in DentistryDentistry is notorious for being expensive, but it's a totally unjustified reputation. So why do patients perceive dentistry as costly, especially when they are quick to shell out even more money on less important things? I've touched on this topic in the past, but it's time to explore in depth the real reasons patients balk at the cost of their dental care. In this episode of The Patient First Podcast, I explain why cost is just an excuse for avoiding a trip to the dentist. I also share what dentists can do to...
2023-07-1711 minThe Bryan Laskin PodcastWelcome to Dentistry 3.0Dentistry has seen phenomenal improvement over the past few decades, but the best is yet to come. In fact, it's almost here. In this episode of The Patient First Podcast, I explain "Dentistry 3.0," the next big stage of development for dentistry as a profession. This episode also discusses the new technologies and systems that dental practice owners need to know about in order to keep up with Dentistry 3.0. I'm Dr. Bryan Laskin, author, entrepreneur, dentist and advocate for the Standards and innovations in the dental industry that enable patients to receive better care an...
2023-07-0417 minThe Bryan Laskin PodcastWhat Does It Really Mean to Put Patients First?Some dental professionals believe that giving patients increased access to their own dental health data would be dangerous. But in reality, doing so is an integral part of patient-partnered dentistry. But what exactly does patient-partnered care mean? Why is it so important? How is it different from developing a co-diagnosis with the patient? And why is improving access to data vital to patient-first dentistry? Learn the answers in this episode of The Patient First Podcast. I'm Dr. Bryan Laskin, an author, entrepreneur and dentist who believes a patient-partnered approach is the key to...
2023-06-2612 minThe Bryan Laskin PodcastWhat XQ Is and What It Means for DentistryYou've already heard about Intelligence Quotient (IQ). Emotional Quotient (EQ) is also receiving lots of attention these days. But have you ever heard about XQ? "XQ" stands for Experience Quotient and it can be defined as the measure of an individual's collective experiences that gives them a unique perception of or insight into something. I'm Dr. Bryan Laskin, author, entrepreneur, dentist and innovator in pursuit of better dentistry for all. In this episode of The Patient First Podcast, I contrast the XQ of care providers with that of patients in dentistry. I also explain how...
2023-06-2011 minThe Bryan Laskin PodcastWhat is Connected Dentistry™?Very soon, everyone in dentistry will be talking about Connected Dentistry™. What is it? Why was it developed? What problems will it solve? How will it transform the way both dentists and patients experience dentistry? I share the answers to those questions in this landmark episode of The Patient First Podcast. I'm Dr. Bryan Laskin, entrepreneur, author and a dentist in pursuit of better dentistry for all. My team and I are working hard at promoting the development of Standards that will ensure the secure and free flow of patient dental health data, and we ar...
2023-06-1309 minThe Bryan Laskin PodcastHow Culture Will Help You Build the Perfect Dental TeamWorkplace "culture" isn't a fluffy corporate buzzword that's code for office parties—it's the very lifeblood of productive dental practices. Despite all the talk about "culture," few people understand what it really is. This is unfortunate for dentistry, where culture is the secret to building strong teams and productive practices, especially now that most dentists are dealing with a staffing crisis. In this episode of The Patient First Podcast, you'll learn exactly what "culture" means in the context of a dental practice and what it takes to create a strong culture that keeps the business mo...
2023-06-0612 minThe Bryan Laskin PodcastWhat Is True Medical-Dental Integration?You would think that any progress made in the area of medical-dental integration would be a step forward. But why does it seem like the first step is a futile, bottom-up approach? Anything that improves access to care for patients is a very welcome development. If it doesn't promote true medical-dental integration, however, then that very development could lead to even more confusion over where one healthcare professional's responsibilities end and another's begins. In this episode of The Patient First Podcast, I discuss a recent development in the medical field that promises to improve access...
2023-05-3009 minThe Bryan Laskin PodcastWhy a Dentist Was Fined $80,000 for Doing NothingDentists have enough to worry about as it is with the ever-present fear of a malpractice lawsuit hanging over their heads. One wrong move, and they can say 'goodbye' to their dream of running a profitable practice. The bad news is that, as three dental practices recently experienced, dentists now have to worry about what could happen if they DON'T take a certain action. That action? Releasing complete dental records to patients in a timely manner. The even worse news is that most dentists couldn't do this even if they wanted to, and...
2023-05-2215 min2023-05-1610 minThe Bryan Laskin PodcastThe Question Everyone in Dentistry Should Be AskingThe CEO of a successful DSO visited me at Toothapps headquarters and asked an intriguing question that, really, everyone in dentistry needs to be asking. Dentistry is experiencing a revolution in response to some major problems in the industry, particularly when it comes to the open sharing of dental patient data. With sprawling networks of dozens or hundreds of practices to manage, DSOs are definitely feeling hindered by outdated and incompatible practice management systems, and so they are logically on the front lines of those seeking solutions. In this episode of The Patient First Podcast...
2023-05-0912 minThe Bryan Laskin PodcastJust How Bad Is the AGGA Issue? Even if, like me, you had never heard of "AGGA" before, the recent bad press surrounding this orthodontic appliance has been hard to ignore. The Anterior Growth Guidance Appliance (AGGA) has been flying below the radar for quite a few years, unknown to even many dentists, until recent lawsuits cast a spotlight on the device, raising questions on FDA-regulation in dentistry. As I explain in this episode of The Patient First Podcast, there is simply not enough information to make a solid judgment call on the efficacy and safety of AGGA. But the current controversy...
2023-05-0209 minThe Bryan Laskin PodcastThe Difference Between "Urgent" and "Important" and Why it MattersDental practice owners and managers deal with thorny issues on a daily basis. But which problems are truly important and which ones are truly urgent? Knowing the difference is the key to solving the biggest issues in our industry. In this episode of The Patient First Podcast, I explain how to determine whether a problem is urgent versus important (or both) and how this can help you keep your dental practice functioning efficiently. Looking beyond the dental practice, the principles I share in this episode can be applied to guide teams in any aspect of...
2023-04-2521 minThe Bryan Laskin PodcastThe New Alternative to "Watching" CavitiesPatients, how long should you wait to get a tooth filled? Dentists, how long should you wait before telling a patient they need a filling? The answer just might surprise everyone. In this episode of The Patient First Podcast, I begin by going back to the basics to explain what dental decay is and what to expect if it goes untreated. Patients will learn when they should agree to get a filling, and dentists will learn about an exciting new industry development that will change the parameters for determining when to intervene with restorative treatment. ...
2023-04-1808 minThe Bryan Laskin PodcastHow Generative AI Is Transforming Dentistry Today and TomorrowYou've heard the hype about ChatGPT; now it's time to see how it can make your job as a dental professional or practice owner much easier. Artificial intelligence (A.I.), generative artificial intelligence in particular, is here to stay, and it holds immense potential for the dental industry. There are upsides and downsides to A.I. technology, of course, but there are compelling reasons dentists should start incorporating A.I. even in small ways right now. In this episode of The Patient First Podcast, I explain what dentists need to know to get up-to-speed on...
2023-04-1110 minThe Bryan Laskin PodcastIgnoring This Could Cost Dentists $1 MillionDid you know that your patients' health information is being held hostage in a data prison? The conversation about Practice Management Systems (PMS) in dentistry has gotten stale. What's worse, most dentists today aren't aware that PMS systems that don't comply with recent legislation could leave dentists vulnerable to fines of up to $1 million. In this episode of The Patient First Podcast, I explain why it's high time we change the conversation about storing dental patient data. I'm also excited to share what Toothapps is doing to address the data hostage situation. I'm...
2023-04-0412 minThe Bryan Laskin PodcastWhat Is Your Dental Team's Working Genius Type?Your dental team is full of geniuses! So why doesn't it always feel that way? According to the book "The 6 Types of Working Genius" by Patrick Lencioni, there are different types of 'working genius,' and your dental team needs to have a healthy balance of all the types to function harmoniously. Here in "Books Applied to Dentistry," my favorite segment of "The Patient First Podcast," I review this quick and eye-opening read by Patrick Lencioni and explain how you can apply the assessment to your own team to identify strengths and opportunities for improvement. ...
2023-03-2811 minThe Bryan Laskin PodcastWe Need More Dentists Talking About This Right NowThere's new legislation now in effect that affects all dentists and their patients in the United States. The problem? Virtually no one knows about it. I recently attended an event called "Datapalooza" where I gleaned a ton of compelling insights about the transfer of patient health data. This might sound like some nerdy and insignificant matter. But in an economy where people spend six times more on healthcare than any other developed nation and still face a declining life expectancy, it's clear that our approach to healthcare needs to change and fast. In this episode...
2023-03-2115 min