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Dr. Jamie Brownlee-Turgeon

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Leadership & Learning w/Dr. JBT
Leadership & Learning w/Dr. JBTEpisode 25: Leading with Care with Dr. Ian Slater (Part 1)🎙️ Episode Title: Caring Leadership: Casting More Light Than Shadows – A Conversation with Dr. Ian Slater In this episode of Leadership & Learning, Dr. Ian Slater shares his perspective on caring leadership—a style of leading that is deeply relational, self-aware, and committed to the growth of others. He reminds us that leadership is not static; it is dynamic, evolving, and episodic, shaped by seasons of life and the contexts in which we serve. Dr. Slater emphasizes the importance of inner leadership, knowing both our strengths and our challenge areas—so that we can lead authentically and bring others...
2025-09-2523 minLeadership & Learning w/Dr. JBT
Leadership & Learning w/Dr. JBTEpisode 24: Leading Change with Dr. Ava Jones (Part 2)🎙️ Episode Title: Leading Change is About the People – A Conversation with Dr. Ava Jones (Part 2) Episode Summary In this second part of my conversation with Dr. Ava Jones, we dive deep into the heart of leading change. Dr. Jones reminds us that effective change leadership isn’t about systems, strategies, or checklists first; it’s about people. At the foundation of it all is trust: leaders must genuinely care for their people if they expect them to step into change with confidence and commitment. Dr. Jones challenges us to consider three critical practices that make change...
2025-09-2326 minLeadership & Learning w/Dr. JBT
Leadership & Learning w/Dr. JBTEpisode 23: Authentic Leadership with Dr. Ava Jones (Part 1)🎙️ Episode 23: Authentic Leadership with Dr. Ava Jones (Part 1) Welcome back to Leadership and Learning with Dr. JBT. In today’s episode, I sit down with Dr. Ava Jones, a Senior Workforce Transformation Consultant whose career spans over 25 years of leading large-scale change across healthcare, higher education, banking, non-profits, and federal systems—including the Department of Defense, Navy Medicine, and the Veterans Health Administration. Dr. Jones holds a Ph.D. in Organizational Leadership, along with deep expertise in culture, leadership, and organizational effectiveness. She is widely recognized for her ability to translate workforce data into deci...
2025-09-1715 minLeadership & Learning w/Dr. JBT
Leadership & Learning w/Dr. JBTEpisode 22: Delegation Without the Seagull EffectIn this episode of Leadership and Learning with Dr. JBT, we dig into one of the trickiest skills for leaders to master: delegation. Handing off tasks isn’t enough. True delegation is about empowering people with clarity, structure, and trust. But as I learned the hard way, how we provide feedback after delegating can make or break the process. I share a personal story about what one of my team members called my “seagull effect," swooping in on a project mid-flight, leaving untimely feedback, and flying away. It was a wake-up call that shifted how I app...
2025-09-1507 minLeadership & Learning w/Dr. JBT
Leadership & Learning w/Dr. JBTEpisode 21: Running the RoomIn this episode of Leadership and Learning with Dr. JBT, we explore one of the most overlooked but critical parts of leadership: how to manage participation in meetings. Too often, leaders walk away from meetings wondering: Why did only a few people speak? Were others disengaged? Did the louder voices dominate while others stayed silent? Here’s the truth: people want to participate. But not everyone knows how, and it’s the leader’s role to create the conditions where every voice can be heard. In this episode...
2025-09-1012 minLeadership & Learning w/Dr. JBT
Leadership & Learning w/Dr. JBTEpisode 20: Working "In" versus "On" the BusinessIn this episode of Leadership and Learning, I explore a challenge every leader faces: balancing the urgent demands of working in the business with the strategic responsibility of working on the business. Too often, leaders get caught in “firefighter mode”, constantly putting out emergencies, solving day-to-day problems, and reacting to what’s right in front of them. While necessary at times, this approach can leave little space for vision, prevention, and long-term growth. That’s where the mindset of the fire marshal comes in. Instead of reacting to every blaze, the fire marshal anticipates risks, puts sys...
2025-09-0812 minLeadership & Learning w/Dr. JBT
Leadership & Learning w/Dr. JBTEpisode 19: Interview with Alby Salsa - Part 2In Part 2 of my conversation with Alby Salsa, Founder & CEO of Raven Eye Consulting, we dive deeper into what it means to lead boldly in today’s world of higher education and beyond. Alby challenges us to embrace unconstrained thinking by breaking free from self-imposed limits and imagining what’s truly possible when we remove the barriers we place on ourselves and our teams. He also unpacks the dangers of leading from the shadows, reminding us that effective leadership requires courage, visibility, and intentional presence. We also discuss the importance of personal branding. Why putting your...
2025-09-0518 minLeadership & Learning w/Dr. JBT
Leadership & Learning w/Dr. JBTEpisode 18: Interview with Alby Salsa, Founder and CEO of Raven Eye (Part 1)Failing Fast, Putting People First, and Unlocking Hidden Strengths with Alby Salsa In this episode of Leadership and Learning, I sit down with Alby Salsa, Founder and CEO of Raven Eye, and a thought leader in higher education enrollment and student success. Alby brings more than 20 years of experience guiding institutions in building enrollment teams, designing large-scale student coaching programs, and strengthening retention. His leadership journey has included roles as Regional Vice President at InsideTrack, Vice Chancellor of Enrollment Operations at Brandman University, and Senior Director of Enrollment and Retention at Blackboard. Today, through Raven...
2025-09-0225 minLeadership & Learning w/Dr. JBT
Leadership & Learning w/Dr. JBTEpisode 17: Leading with Influence - A Conversation with Tyler MaskiewiczIn this episode of Leadership and Learning with Dr. JBT, I sit down with Tyler Maskiewicz, a leader who thrives in a matrix structure where influence, collaboration, and vision are essential. Unlike traditional vertical leadership, Tyler leads horizontally, working across teams and functions to align people toward shared goals. Tyler shares how he: Builds rapport and trust to gain momentum when he doesn’t hold direct authority. Uses stakeholder mapping and a deep understanding of his audience to move projects forward. Casts a compelling vision of what’s possible to inspire other...
2025-08-2515 minLeadership & Learning w/Dr. JBT
Leadership & Learning w/Dr. JBTEpisode 16: Spokesperson, Disseminator, Liaison🎙️ Leadership and Learning with Dr. JBT Episode 16: Spokesperson, Disseminator, Liaison Communication is one of the most vital skills for any leader, yet one of the most challenging. In this episode, Dr. JBT explores three essential dimensions of leadership communication: downward, upward, and across. Disseminator (Downward): As a leader, your team depends on you to share information that helps them succeed. Think of yourself as a lighthouse keeper - shining light on what’s ahead so your team can navigate with clarity and confidence. Without that light, confusion and frustration set in. Spokespe...
2025-08-2008 minLeadership & Learning w/Dr. JBT
Leadership & Learning w/Dr. JBTEpisode 15: Facing Your FearsEpisode 15: Facing Your Fears In this episode of Leadership and Learning, Dr. JBT gets personal and shares her own massive fear of heights, and what it taught her about leadership. Leadership isn’t about avoiding discomfort; it’s about moving forward even when fear is present. Whether it’s making tough decisions, stepping into new responsibilities, or leading change, we all face moments that feel daunting. Dr. JBT explores how leaning on colleagues, mentors, and other experienced leaders can provide the support and confidence we need to keep climbing (sometimes literally!). Facing fear doesn’...
2025-08-1809 minLeadership & Learning w/Dr. JBT
Leadership & Learning w/Dr. JBTEpisode 14 Stay Interviews and 21st Century Leadership with Dr. Scott (Part 2)In this second conversation with leadership scholar and practitioner Dr. Scott, we dive into the power of Stay Interviews, and why embracing the reality that your team members may not always be with you is not only okay, but healthy. Dr. Scott shares how great leaders see their role as helping people prepare for their next step, even if that journey takes them beyond your organization. We explore what it means to be a 21st century leader, one who invests in others, actively seeks out mentors, and understands that leadership is about multiplying impact through people. Whether...
2025-08-1315 minLeadership & Learning w/Dr. JBT
Leadership & Learning w/Dr. JBTEpisode 13: Leadership Philosophy and Earning Trust with Dr. Scott (Part 1)Episode 13: Building a Leadership Philosophy & Earning Trust – with Dr. Scott In this episode of Leadership and Learning with Dr. JBT, I’m joined by Dr. Scott, a respected leadership practitioner and scholar, for an inspiring conversation about what it really takes to lead with authenticity and integrity. We explore: Why every leader needs a personal leadership philosophy, and how to build one that aligns with your values and vision. Practical ways to earn trust in the workplace and sustain it over time. How trust and clarity in leadership philosophy create healt...
2025-08-1114 minLeadership & Learning w/Dr. JBT
Leadership & Learning w/Dr. JBTEpisode 12: Inclusive Decision-MakingAs leaders, we’re constantly making decisions, but are we making them the right way? In this episode, Dr. JBT introduces a practical framework for making smarter, more inclusive decisions using the Vroom-Jago-Yetten decision-making model. You’ll learn how to assess when to decide on your own, when to consult a few trusted voices, and when to fully engage or even delegate to your team. From quick top-down calls to full team ownership, this continuum-based approach can help you lead with intention while balancing time, expertise, and buy-in. In this episode, we explore: The 5...
2025-08-0807 minLeadership & Learning w/Dr. JBT
Leadership & Learning w/Dr. JBTEpisode 11: Transparency Needs ContextIn this episode, Dr. JBT explores a leadership essential: transparency. While transparency builds trust and respect, sharing information without the right context can create confusion, frustration, and even resistance. Through two real-life examples, one that caused misalignment and another that led to team buy-in, Dr. JBT breaks down the importance of timing, communication method, and stakeholder involvement when sharing decisions. Key takeaways: Why when and how you share information matters as much as what you share How to prevent misinterpretation by involving your team early The power of 1x1...
2025-08-0606 minLeadership & Learning w/Dr. JBT
Leadership & Learning w/Dr. JBTEpisode 10: Team TogethernessIn this episode of Leadership and Learning, I talk about the value of stepping away from daily routines to invest in your team. Whether it’s a two-day retreat or a two-hour off-site, intentional time together can strengthen relationships, spark growth, and create space for strategy. I share how I structure our annual leadership retreat around three goals: education, team building, and strategic planning. From using books to prompt reflection, to incorporating fun activities and honest dialogue, these moments help transform individuals into a stronger team. Even small efforts can go a long way if they’re done...
2025-07-3005 minLeadership & Learning w/Dr. JBT
Leadership & Learning w/Dr. JBTEpisode 9: You're The InspirationIn this episode of Leadership and Learning, I’m talking about something I’m deeply passionate about—inspiring your team. Inspiration is one of those leadership buzzwords that’s often talked about but rarely broken down into something practical. So I take a step back and ask: When was the last time you were inspired by a leader? What did they do? What did they say? I walk you through how reflecting on your own experiences—good and bad—can help you build your own approach to inspiring others. I share the story of a past leader...
2025-07-2807 minLeadership & Learning w/Dr. JBT
Leadership & Learning w/Dr. JBTEpisode 8: Committed, Compliant, ResistantIn this episode of Leadership and Learning, I unpack one of the most critical dynamics leaders face during times of change: understanding how your team feels about what you’re asking them to do. I introduce a simple but powerful framework, a mindset continuum: Committed, Compliant, and Resistant. Each group requires a different approach, and as a leader, your job is to identify where your team members fall and respond accordingly. I share how I literally map this out for myself, and then offer practical strategies I’ve used to shift people from resistant to compliant, and from...
2025-07-1407 minLeadership & Learning w/Dr. JBT
Leadership & Learning w/Dr. JBTEpisode 7: A Father's Day TributeIn this special episode, I share a tribute to my father, who passed away suddenly last month. I had always hoped to have him as a guest on this podcast, and while that moment never came, I wanted to honor him by sharing the three core lessons he lived by—lessons that shaped who I am as a leader and a person. My dad wasn’t a leader by title, but he led through quiet influence. He believed deeply in three things: Know everyone’s name – because people feel seen. Practice active listening – because pe...
2025-06-1505 minLeadership & Learning w/Dr. JBT
Leadership & Learning w/Dr. JBTEpisode 6: The Invisible DoorIn this episode, I explore the concept of the invisible door—when a leader’s body language, tone, or reactions unintentionally shut down communication, even if their physical door is open. An open-door policy only works if people truly feel safe walking through it. Through personal stories from the workplace, the classroom, and even my own home, I share how small moments and everyday responses can either build or break psychological safety. When we dismiss feedback, react harshly, or avoid tough conversations, we miss out on valuable insights and trust. Creating space for feedback, questions, and...
2025-06-1408 minLeadership & Learning w/Dr. JBT
Leadership & Learning w/Dr. JBTEpisode 5: Emotions are ContagiousIn this episode, I dive into the concept of emotional contagion—specifically, how emotions can spread in the workplace, often without us even realizing it. I explore how the emotions of just one person, especially a leader, can deeply influence the emotional state of others, for better or worse. That’s why self-awareness isn’t just a nice-to-have for leaders anymore—it’s essential. Today, being an effective leader requires both a strong sense of self and the ability to regulate your emotions. I talk about how our moods, body language, and overall presence can quietly shift the atmosphere...
2025-05-3008 minHigher Ed Demand Gen Podcast
Higher Ed Demand Gen PodcastEp. 130: Enrollment Personalization in 2025 // Higher Ed Demand GenThis episode of the Higher Ed Demand Gen Podcast revisits a webinar on enrollment personalization. The discussion features panelists Allison Turcio, Jamie Brownlee-Turgeon, Angie Cooksy, and Dave Gladson who share their insights on approaching personalization in enrollment marketing communications.   The episode delves into key challenges in enrollment, marketing, and admissions, such as the enrollment cliff, ineffective name buying strategies, launching new academic programs, lack of data for personalization, and staffing and budget limitations.   Panelists explore effective ways to reach prospective students, emphasizing the importance of personalized messaging and relevant content. The discussion also covers strategies for utilizing data to ta...
2025-05-2052 minLeadership & Learning w/Dr. JBT
Leadership & Learning w/Dr. JBTEpisode 4: Why Leaders Should Provide Career Counseling - It MotivatesIn this episode of Leadership and Learning, I dive into a topic that I believe every leader needs to take seriously: career counseling. As leaders, it’s no longer optional—we must take the time to invest in our employees’ career aspirations. When we stop to truly listen to what our team members want in their careers, and we make intentional efforts to support that growth, we create more than just a workplace—we create an environment where people feel valued and motivated. I talk about the joy that comes from watching others grow and thrive. Whether it’s offering...
2025-05-1509 minLeadership & Learning w/Dr. JBT
Leadership & Learning w/Dr. JBTEpisode 3: What Impacts MotivationIn this episode, I explore the different forces that impact motivation—from organizational policies to personal life challenges and leadership behaviors. We’ll talk openly about how things like pay, flexibility, and remote work shape the way people show up—and why leaders need to feel comfortable addressing these topics, even if they don’t control them. I also dive into the personal side: child care, life events, and the unseen struggles that affect focus and drive. And finally, I reflect on the leader’s role in fostering motivation through kindness, appreciation, and trust. Sometimes, a single encouraging moment can be the...
2025-05-0907 minLeadership & Learning w/Dr. JBT
Leadership & Learning w/Dr. JBTEpisode 2: Motivation Direction MattersIn this episode, I dive into one of the most misunderstood concepts in leadership: motivation. We often label employees as "unmotivated," but the truth is—everyone is motivated by something. The real question is: in what direction is that motivation going? As leaders, it’s our responsibility to understand what drives our team members, whether it's career goals, personal challenges, or something entirely different. I talk about how we can shift our mindset to focus on alignment instead of judgment, and why recognizing the direction of someone’s motivation can be the difference between disengagement and high performance.
2025-05-0706 minLeadership & Learning w/Dr. JBT
Leadership & Learning w/Dr. JBTEpisode 1: Welcome to Leadership and Learning In this brief introduction, discover what this podcast is all about. Join me as we explore the journeys of inspiring leaders, uncover valuable insights, and share stories that motivate and educate. Whether you're an aspiring leader or a seasoned professional, this podcast offers something for everyone.
2025-05-0405 minThe EdUp Experience
The EdUp Experience960: EdUp Mini Series, "The Currency of Change", Part 6 "From Podcast to Practice - Applying Professional Learnings" - with ⁠Dr. Jamie Brownlee-Turgeon⁠ & ⁠Andy Benis⁠⁠It’s YOUR time to #EdUp This EdUp Mini Series, "The Currency of Change", wraps up with episode 6: "From Podcast to Practice - Applying Professional Learnings" YOUR hosts are ⁠Andy Benis⁠⁠⁠, Chief of Staff at ⁠Los Angeles Pacific University⁠ & ⁠⁠Dr. Jamie Brownlee-Turgeon⁠⁠, Vice Provost of Operations, Graduate and Professional Studies at ⁠Point Loma Nazarene University⁠⁠.  Listen in to #EdUp! Want to accelerate YOUR professional development? Want to get exclusive early access to ad-free episodes, extended episodes, bonus episodes, original content, invites to special events, & more? Want to get all this while helping to sustain E...
2024-10-0333 minThe EdUp Experience
The EdUp Experience955: EdUp Mini Series, "The Currency of Change", Part 5 - w/ Dr. Ryan T. Hartwig Provost & Vice President of Academic Affairs, Vanguard University⁠, & Hosts Dr. Jamie Brownlee-Turgeon⁠ & ⁠Andy Benis⁠⁠It’s YOUR time to #EdUp This episode continues the EdUp Mini Series, "The Currency of Change", part 5, YOUR hosts are ⁠⁠Dr. Jamie Brownlee-Turgeon⁠⁠, Vice Provost of Operations, Graduate and Professional Studies at ⁠Point Loma Nazarene University⁠ & ⁠⁠Andy Benis⁠⁠⁠, Chief of Staff at ⁠Los Angeles Pacific University⁠. Today's special guest is ⁠Dr. Ryan Hartwig⁠, Provost at ⁠Vanguard University⁠. Listen in to #EdUp! Want to accelerate YOUR professional development? Want to get exclusive early access to ad-free episodes, extended episodes, bonus episodes, original content, invites to special events, & more? Want to get all this while help...
2024-09-2537 minThe EdUp Experience
The EdUp Experience929: EdUp Mini Series, "The Currency of Change", Part 4 "Pulling On The Same End of the Rope" - with ⁠Dr. Jamie Brownlee-Turgeon⁠ & ⁠Andy Benis⁠⁠It’s YOUR time to #EdUp This EdUp Mini Series, "The Currency of Change", continues with episode 4: "Pulling On The Same End of the Rope" YOUR hosts are ⁠Dr. Jamie Brownlee-Turgeon⁠, Vice Provost of Operations, Graduate and Professional Studies at Point Loma Nazarene University & ⁠Andy Benis⁠⁠, Associate VP of Marketing and Interim VP of Enrollment at Los Angeles Pacific University. Listen in to #EdUp! Thank YOU so much for tuning in. Join us on the next episode for YOUR time to EdUp! Connect with YOUR #EdUp Team - ⁠Elvin Freytes⁠ & ⁠Dr. Joe Sallus...
2024-07-1045 minThe EdUp Experience
The EdUp Experience926: EdUp Mini Series, "The Currency of Change", Part 3 - with Dr. Frank Rojas, VP Enrollment, Bay Path University⁠, & Hosts Dr. Jamie Brownlee-Turgeon⁠ & ⁠Andy Benis⁠⁠It’s YOUR time to #EdUp This episode continues the EdUp Mini Series, "The Currency of Change", part 3, YOUR guest is Dr. Frank Rojas, VP Enrollment, Bay Path University⁠ YOUR hosts are ⁠⁠Dr. Jamie Brownlee-Turgeon⁠⁠, Vice Provost of Operations, Graduate and Professional Studies at ⁠Point Loma Nazarene University⁠ & ⁠⁠Andy Benis⁠⁠⁠, Associate VP of Marketing and Interim VP of Enrollment at ⁠Los Angeles Pacific University⁠. Listen in to #EdUp! Thank YOU so much for tuning in. Join us on the next episode for YOUR time to EdUp! Connect with YOUR EdUp Team - ⁠⁠⁠⁠⁠Elvin Fr...
2024-07-0237 minThe EdUp Experience
The EdUp Experience891: EdUp Mini Series, "The Currency of Change", Part 2 - with ⁠Dr. Jamie Brownlee-Turgeon⁠ & ⁠Andy Benis⁠⁠It’s YOUR time to #EdUp This episode continues the EdUp Mini Series, "The Currency of Change", part 2 YOUR hosts are ⁠⁠Dr. Jamie Brownlee-Turgeon⁠⁠, Vice Provost of Operations, Graduate and Professional Studies at ⁠Point Loma Nazarene University⁠ & ⁠⁠Andy Benis⁠⁠⁠, Associate VP of Marketing and Interim VP of Enrollment at ⁠Los Angeles Pacific University⁠. Listen in to #EdUp! Thank YOU so much for tuning in. Join us on the next episode for YOUR time to EdUp! Connect with YOUR EdUp Team - ⁠⁠⁠⁠⁠Elvin Freytes⁠⁠⁠⁠⁠ & ⁠⁠⁠⁠⁠Dr. Joe Sallustio⁠⁠⁠⁠⁠ ● Join YOUR EdUp community at ⁠⁠⁠⁠⁠The EdUp Experience!⁠⁠⁠⁠⁠ ● Support EdUp at ⁠
2024-05-2934 minThe EdUp Experience
The EdUp Experience886: EdUp Mini Series, "The Currency of Change", Part 1: "But We've Always Done It This Way" - with ⁠Dr. Jamie Brownlee-Turgeon⁠ & ⁠Andy Benis⁠⁠It’s YOUR time to #EdUp This episode begins a new EdUp Mini Series, "The Currency of Change", with part 1: "But We've Always Done It This Way". YOUR hosts are ⁠Dr. Jamie Brownlee-Turgeon⁠, Vice Provost of Operations, Graduate and Professional Studies at Point Loma Nazarene University & ⁠Andy Benis⁠⁠, Associate VP of Marketing and Interim VP of Enrollment at Los Angeles Pacific University. How can higher education institutions move beyond the mindset of "we've always done it this way" to adapt to the rapidly evolving needs & expectations of today's learners? What are some of the faulty...
2024-05-2030 minGoing the Distance with Alby Salsa
Going the Distance with Alby SalsaJamie Brownlee Turgeon, Vice Provost, Point Loma Nazarene UniversityJamie Brownlee Turgeon joins me to talk about how Point Loma continues to find success during this period of industry-wide upheaval.
2024-04-1232 minThe EdUp Experience
The EdUp Experience823: LIVE from ⁠InsightsEDU⁠ 2024 - with Andy Benis⁠, Associate VP, ⁠Los Angeles Pacific University⁠, & ⁠Dr. Jamie Brownlee-Turgeon⁠, Vice Provost of Operations, ⁠Point Loma Nazarene University⁠It’s YOUR time to #EdUp In this episode, recorded LIVE & in person from the InsightsEDU 2024 conference in Phoenix, AZ YOUR guests are Andy Benis, Associate Vice President, Marketing & Outreach, Los Angeles Pacific University, & Dr. Jamie Brownlee-Turgeon, Vice Provost of Operations, Graduate & Professional Studies, Point Loma Nazarene University YOUR host is Dr. Joe Sallustio Listen in to #EdUp! Thank YOU so much for tuning in. Join us on the next episode for YOUR time to EdUp! Connect with YOUR EdUp Team - Elvin Freytes & Dr. Joe Sallustio ● Jo...
2024-02-2127 min