Shows
#shifthappens in the Digital Workplace PodcastEp. 101: Scaling Smarter: How MSPs Can Leverage AI, Security, and Strategic PartnershipsThe Managed Service Provider (MSP) industry is undergoing a major shift as AI, automation, and cybersecurity redefine business operations. In this #shifthappens episode, Jorn Wittendorp, Founder of Ydentic, and Mario Carvajal, Chief Strategy and Marketing Officer at AvePoint, discuss the Ydentic-AvePoint acquisition, the trends affecting the industry, and strategies for MSPs to stay ahead. 2025-04-2452 min#shifthappens in the Digital Workplace PodcastEp. 99: Cybersecurity in the Age of AI: Navigating Threats with ConfidenceCybercrime is advancing fast, with AI playing a significant role in both attacks and defense. In this episode of #shifthappens, we sit down with cybersecurity expert and Have I Been Pwned Founder Troy Hunt to uncover the real threats of data breaches, why some companies suppress or delay breach disclosures, and how AI is reshaping cybersecurity — both for good and bad. From social engineering scams to the future of AI-powered security measures, this episode offers valuable insights to help you stay safer online. 2025-03-2723 min#shifthappens in the Digital Workplace PodcastEp. 98: From Insight to Impact: How Quality Data and AI Shape the FutureAI is transforming data security, but not by changing the rules; it’s amplifying both risks and rewards. In this episode of the #shifthappens podcast, Bob Buda, Founder of Buda Consulting, shares how organizations can harness AI without compromising data integrity. He highlights the importance of getting the basics right for AI-driven insights. From managing unstructured data to addressing AI-powered threats, Bob also offers a compelling vision for the future, all powered by AI. Tune in for practical insights and a fresh perspective on AI’s real potential. 2025-03-1339 min#shifthappens in the Digital Workplace PodcastEp. 97: Building a More Inclusive Future: How AI is Transforming AccessibilityThe future of accessible AI isn't just about creating new technologies – it's about ensuring technologies serve everyone regardless of ability. Ioana Tanase, AI and Accessibility Program Manager at Microsoft, shares 97% of the world's websites are not accessible, underscoring the magnitude of the digital divide that people with disabilities face daily. This reveals the tremendous opportunities and critical responsibilities of technological evolution, including data privacy, mental health applications, and the future of human-AI interaction. She delves into important considerations around meta-prompting and safety measures in developing responsible AI systems, offering valuable perspectives for developers and business leaders. 2025-02-2044 min#shifthappens in the Digital Workplace PodcastEp. 96: The Transformative Power of AI Agents: Democratizing Innovation and OpportunityAI agents represent the next frontier in artificial intelligence. Unlike traditional AI, which requires explicit instructions, AI agents can take actions on behalf of users and solve semi-complex tasks. This democratization of AI allows businesses of all sizes to compete on a level playing field and innovate in ways that were previously unimaginable. Sam Mallikarjunan, a growth strategist, entrepreneur, and the Growth Lead at agent.ai, shares the importance of making AI accessible to everyone. 2025-02-0638 min#shifthappens in the Digital Workplace PodcastEp. 95: Leadership Principles That Drive Big Bet TransformationLeadership plays a crucial role in driving digital transformation. A hands-on approach is exemplified by leaders like Jeff Bezos and Satya Nadella, who are actively involved in solving problems and understanding their businesses from the ground up — actively rolling up their sleeves and working alongside their teams. Learn why traditional operational approaches often fail in transformation initiatives with John Rossman, Thought Leader and Advisor on Digital Transformation and author of Big Bet Leadership. He breaks down two principles that have had a profound impact on his career and continue to resonate with leaders worldwide: customer obsession and “invent and simp...2025-01-2340 min#shifthappens in the Digital Workplace PodcastEp. 94: Technology Innovation and Digital Transformation in the Public SectorJoin us as Javier Inclán, Assistant Inspector General for Management and CIO at the National Science Foundation - Office of Inspector General (NSF OIG), debunks the myth that government lags in technology. Discover how NSF OIG attracts top talent through programs like the NSF-funded Scholarship for Service, and learn about the critical role of diversity, equity, inclusion, and accessibility (DEIA) in the workplace. Plus, explore the transformative potential of generative AI in public service. 2025-01-0237 min#shifthappens in the Digital Workplace PodcastEp. 93: AI in Accounting: Addressing Resistance to Adoption and Change ManagementImagine a world where sorting through stacks of invoices and summarizing financial reports is no longer a tedious task, but one accomplished quickly and accurately by AI. This picture is becoming increasingly a reality driven by technological advancements, private equity investments in CPA firms, and a shrinking talent pipeline. David Hartley, Partner-in-Charge of Advisory at Anders CPAs + Advisors, discusses AI adoption challenges and how technology is reshaping the industry known for its conservative nature and resistance to change. How can accounting firms successfully navigate this shift? 2024-12-1946 min#shifthappens in the Digital Workplace PodcastEp. 92: Moving Beyond AI Hype to Responsible ImplementationThe business technology landscape is rapidly evolving, but not in the ways many expected. Rather than returning to "normalcy" following the COVID-19 pandemic, organizations face new challenges in a more complex environment accelerated by digital transformation. Jon Reed, Co-Founder of diginomica, offers a unique perspective on responsible AI implementation, the gap between vendor hype and practical reality, and the importance of education in successful AI deployments. 2024-12-0544 min#shifthappens in the Digital Workplace PodcastEp. 91: Overcoming AI Resistance Through EducationOne of the key challenges in AI adoption is overcoming resistance rooted in misconceptions about what AI is and how it works. Daniel Larsson, Senior Architect at Cristie Nordic, highlights the importance of education in the AI adoption process. By demystifying AI and explaining its limitations as well as its capabilities, organizations can help employees feel more comfortable with the technology and understand its potential benefits. 2024-11-2127 min#shifthappens in the Digital Workplace PodcastEp. 90: AI is a Copilot, Not an AutopilotHow can we overcome the stigma that when one uses AI, it means they didn’t put any thought into their task? By understanding AI's strengths and limitations, we can create a distinction that the future of AI is not about automation, but collaboration. Maarten Eekels, Global Solution Director for Data & AI at Rapid Circle and Microsoft MVP & Regional Director shares his insights on adopting generative AI in businesses. He also explores innovative use cases, from AI-powered conference hosts to mental health applications, encouraging responsible AI use as a copilot and its potential to elevate our work, creativity, and pr...2024-11-0733 min#shifthappens in the Digital Workplace PodcastEp. 89: Women in Tech and the Role of AI in Diversity, Equity, and InclusionEmpowering women in technology through education, mentorship, and networking—this is the mission of Christine Bongard, the co-founder and CEO of the WIT Network, a global non-profit organization dedicated on providing professional development, technology training, and leadership development for women. In this #shifthappens episode, we explore the impact of AI in the technology industry, addressing both the opportunities and challenges AI presents for diversity, equity, and inclusion. 2024-10-2435 min#shifthappens in the Digital Workplace PodcastEp. 88: A Closer Look at GenAI in PortugalPortugal is experiencing a cultural and digital shift with the bring-your-own-AI trend spanning across generations. According to the 2024 Work Trend Index Annual Report from Microsoft and LinkedIn, 85% of Gen Z employees and 73% of boomers are already bringing their AI skills and knowledge to the workplace. Andrés Ortolá, General Manager of Microsoft Portugal, shares his insights on AI's potential to digitally transform traditional industries like education, healthcare, and justice, as well as the importance of responsible AI implementation. 2024-10-1032 min#shifthappens in the Digital Workplace PodcastEp. 87: Embracing AI and Innovation in VietnamAccording to the Microsoft Work Trend Index, 88% of knowledge workers in Vietnam use generative AI, higher than the global average of 75%. Vietnam has long been known for its young, open-minded, and tech-savvy population. Tram Nguyen, General Director of Microsoft Vietnam, shares fascinating insights into how the country is now taking giant leaps in technology adoption, particularly in AI innovation. 2024-09-2645 min#shifthappens in the Digital Workplace PodcastEp. 86: How GenAI is Reshaping Business in Australia and New ZealandThe rapid advancement of artificial intelligence (AI) is transforming the global business landscape, and Australia and New Zealand are no exception. In this episode of the #shifthappens podcast, Chandima Kulathilake, Account Technology Strategist for Microsoft ANZ Public Sector, shared valuable insights on AI adoption trends, challenges, and opportunities in the region. He emphasized that successful AI implementation depends on factors such as digital skilling, maturity, and the availability of quality data sets that people can trust. 2024-09-1227 min#shifthappens in the Digital Workplace PodcastEp. 85: AI Learning and Development in the Future WorkplaceArtificial intelligence (AI) is no longer a futuristic concept but a transformative tool reshaping industries and revolutionizing the way we live, learn, and work. In this episode of #shifthappens Alex Pearce, a Microsoft MVP and a Chief Strategist for Microsoft and Education at Softcat, shares insights on leveraging Microsoft's Copilot capabilities to maximize investments and drive innovation in education, healthcare, and the workplace. 2024-08-2935 min#shifthappens in the Digital Workplace PodcastEp. 84: The Future of Internet Search and Content CreationMany businesses are concerned about the impact of AI on content creation and SEO. Greg Brooks, Partner and CMO at SearchTides, offers a balanced perspective suggesting that AI should be viewed as a powerful assistant rather than a replacement for human expertise. AI can significantly boost productivity but maintaining authenticity in an AI-driven world remains crucial for creating truly valuable content for better customer experience. 2024-08-1537 min#shifthappens in the Digital Workplace PodcastEp. 83: The Art of Writing in the Age of AIHow can writers strike a balance between the human element and AI collaboration? In this engaging episode of #shifthappens, Nick Usborne, a pioneer in digital copywriting with over four decades of industry experience, delves into effectively leveraging generative AI with prompt engineering and creating powerful content with emotional storytelling. He also shares insightful perspectives on the industry transformation to a more data-driven approach and potential pitfalls of overreliance on AI making it harder to differentiate your content and to connect with audiences. 2024-08-0142 min#shifthappens in the Digital Workplace PodcastEp. 82: More than Success and Failures: When Growth and Learning Lead to OutcomesIt’s not always about successes and failures, each step and experience are just as important in your journey to transformation. In this episode of #shifthappens, Michael Frew, a technology veteran with more than 20 years of experience in the industry, shares his insights on the pros and cons of acquiring a business and navigating the challenges that come with ownership. He also discusses the impact of AI on business valuations and the importance of finding the right fit for both the company and the talent involved. 2024-07-1832 min#shifthappens in the Digital Workplace PodcastEp. 81: Adapt to Change: Microsoft's Success StrategyThe only thing constant in life is change. In this episode of the #shifthappens Podcast, Eric Savitz, Associate Editor for Technology at Barron's, brings in a unique perspective on the ever-evolving nature of technology industry. He provides an inside look at Microsoft's ability to adapt and lead in areas like cloud and AI, and the importance of embracing change and bringing customers along in the journey. Eric also touches on the role of data, security concerns, and how digital transformation is reshaping journalism. 2024-07-0250 min#shifthappens in the Digital Workplace PodcastEp. 80: Harnessing the Power of Personal Branding: Scott Brant's Transformative JourneyBuilding a strong personal brand can be a game-changer for your career and business growth. In this episode of the #shifthappens Podcast, Scott Brant, Director at Inspire Cloud Technologies and Founder of Your 365 Coach, shares his transformative journey from overcoming self-doubt to becoming a successful thought leader. Scott also shares insights into leveraging social media to create content, building trust with your audience to drive business development, and generating real ROI. Don’t miss out! It's time to shift your personal brand into high gear. 2024-06-2046 min#shifthappens in the Digital Workplace PodcastEp. 79: Unlocking the Unstoppable Mindset with Jason Yarusi’s LIVE 100 and 432 WON the Day Success FormulaIn a world that moves at the speed of light, it takes a special kind of determination to not just survive, but to thrive. In this captivating episode of the #shifthappens podcast, we’ll dive deep into Jason Yarusi’s extraordinary journey as an entrepreneur and founder of Yarusi Holdings. Jason's story is a testament to the transformative power of breaking free from old patterns and empowering your team to reach new heights. As he shares his insights, get ready to be taken on a powerful journey, exploring the magic that happens when you harness the power of incremental prog...2024-06-0646 min#shifthappens in the Digital Workplace PodcastEp. 78: Maximizing AI Adoption and Extensibility with Dona SarkarIn this episode of #shifthappens, Dona Sarkar, Chief Troublemaker for Copilot and AI Extensibility at Microsoft, takes us on an immersive exploration of the AI revolution. She discusses the importance of data hygiene, the need for clear use cases, and the future of AI as an agent that can plan, recommend, and execute tasks alongside humans. With her infectious passion and valuable insights, she unravels the challenges and opportunities as organizations embrace this transformative technology. 2024-05-2138 min#shifthappens in the Digital Workplace PodcastEp. 77: A Look into the Future with Artificial General IntelligenceIn this #shifthappens podcast episode, AvePoint Chief Brand Officer Dux Raymond Sy dives into a fascinating conversation with Peter Voss, the CEO and Founder of Aigo.AI. Peter shares his decades-long journey in the field of artificial intelligence, from starting his own software company to ultimately setting his sights on building artificial general intelligence (AGI). He discusses the key differences between narrow AI and AGI, the challenges of commercializing AGI research, and his vision for how real AGI could transform industries and dramatically improve the human condition. 2024-05-0940 min#shifthappens in the Digital Workplace PodcastEp. 76: Transforming Employee Experience with AI and Microsoft CopilotIn this episode of the #shifthappens podcast, Richard Harbridge, Chief Technology Officer at 2toLead, Microsoft MVP, and AvePoint Community Champion, joins us in an insightful discussion on how to maximize productivity, quality, and collaboration with AI tools like Microsoft's Copilot. Join us as we dive deep into best practices for AI adoption, including team-based learning models, considerations around security and compliance, and measuring ROI through improved outcomes. 2024-04-2541 min#shifthappens in the Digital Workplace PodcastEp. 75: MSPs as Technology Partners: Leading Organizations to Digital Transformation SuccessMatthew Bookspan, CEO of Orlando-based MSP Blacktip, joins the #shifthappens podcast to discuss enabling digital transformation for organizations, large and small. In this episode, we cover the critical role of MSPs as technology partners—from adapting to trends, managing environments, empowering customers with emerging technologies, following best practices for a secure Microsoft 365 platform, and the game-changing potential of generative AI. 2024-04-1129 min#shifthappens in the Digital Workplace PodcastEp. 74: Building an Information Management Foundation for Human-AI CollaborationIn today’s episode of the #shifthappens podcast, AvePoint Chief Brand Officer, Dux Raymond Sy, and AvePoint Chief Strategy Officer and Chief Marketing Officer, Mario Carvajal, are joined by Tori Liu, President & CEO of AIIM. Together, they discuss how Artificial Intelligence (AI) is shining a light on existing information management challenges, the importance of a universal framework for AI governance, and steps organizations can take to prepare their data and culture for the AI-powered workplace of the future. 2024-04-0340 min#shifthappens in the Digital Workplace PodcastEp. 73: How Governments Worldwide Are Using AI to Transform Public ServicesIn this episode, we catch up with Angela Heise, Corporate Vice President of Worldwide Public Sector at Microsoft, about how governments and public sector organizations around the world are leveraging AI to transform services, empower employees, and better engage with citizens. Angela shares insights from her travels across Asia and Australia, including common themes around using AI ethically, managing risk, adopting cloud, and the importance of change management. 2024-03-2132 min#shifthappens in the Digital Workplace PodcastEp. 72: Ctrl Alt Delete: Learning Cognitive Decluttering to Unlock Your Full PotentialRenie Cavallari, author of HEADTRASH: Dumping Toxic Habits and Clearing Emotional Clutter, joins the #shifthappens podcast to discuss how to overcome negative self-talk and limiting beliefs to unlock your full potential. She provides practical strategies to decrease emotional stress, gain clarity, and take productive action to pursue your boldest goals. 2024-03-0740 min#shifthappens in the Digital Workplace PodcastEp. 71: Riding the Waves of Change in Cybersecurity: How partners can prepare customers for emerging threats and generative AIIn this episode, Kyle Alspach, Senior Editor at CRN, discusses major shifts happening in cybersecurity and the potential impacts of generative AI. Hear Kyle's insights on trends like security operations, identity threats, consolidation of tools, autonomous decision-making, finding vulnerabilities, and more. Discover best practices partners can leverage as they guide customers in this fast-changing landscape. 2024-02-2233 min#shifthappens in the Digital Workplace PodcastEp. 70: Evolving Cybersecurity: Key Trends and Best Practices for OrganizationsSenior editor JP Ruth from InformationWeek joins us in our latest episode to discuss the latest cybersecurity trends, including notification requirements, supply chain vulnerabilities, social engineering threats, AI risks and benefits, edge computing developments, and evolving security best practices. We cover key takeaways for organizations to improve their security posture. 2024-02-0828 min#shifthappens in the Digital Workplace PodcastEp. 69: People First, Tech Second: Leading with Kindness in Times of Digital TransformationIn this episode, we catch up with Gino Degregori, President & CEO of Bravo Consulting Group, and discuss leading with kindness in times of digital transformation. Learn how technology should enhance, not replace, core human skills and practices. Gino shares insights from his experience helping government agencies and enterprises adopt tools like Microsoft 365, and the importance of focusing on people first. 2023-12-2226 min#shifthappens in the Digital Workplace PodcastEp. 68: The Future of Work in the Age of AIIn this episode, we sit down with Microsoft's Jared Spataro to discuss how artificial intelligence is fundamentally changing the nature of work. Jared shares his insights on implementing responsible AI, redefining roles and responsibilities, and why this moment marks an exciting new era for those of us who have been in tech for a while. Get ready for an eye-opening discussion on how AI will shape the workplace of tomorrow. 2023-11-1431 min#shifthappens in the Digital Workplace PodcastEp. 67: Lessons in Digital Transformation from Johnson ControlsIn this episode, we explore how Johnson Controls rapidly adopted Microsoft Teams and built a Digital Champions program during the pandemic, with insights from Nate Beck, Office 365 and Collaboration Enterprise Lead at Johnson Controls, about how strong executive leadership support and cross-functional partnerships were critical to their success. 2023-10-2637 min#shifthappens in the Digital Workplace PodcastEp. 66: Leading with Vulnerability in Today’s Modern WorkplaceIn this episode, best-selling author Jacob Morgan talks about his new book Leading with Vulnerability and discusses the evolving employer-employee dynamic, the importance of a strong work ethic, and why leaders should pair vulnerability with demonstrations of competence to build trust on their teams. Jacob explains why vulnerability alone can backfire at work, and offers examples of “leading with vulnerability” in areas like owning mistakes, responding to promotion, and sharing personal challenges. 2023-10-0435 min#shifthappens in the Digital Workplace PodcastEp. 65: Embracing Change and AI to Evolve Your Brand StorytellingIn this episode, best-selling author and Microsoft senior storyteller Miri Rodriguez discusses how brands can balance empathy and business growth amid disruption through a purpose-driven, experimental approach. She explains how new technologies like AI should empower human storytelling rather than replace it. The core takeaway is that while tools and strategies must evolve with the times, human creativity and connection remain essential to impactful brand storytelling. 2023-09-1932 min#shifthappens in the Digital Workplace PodcastEp. 64: How to Embrace Technology for Digital Workplace SuccessIn this episode, we dive into the world of digital workplace transformation with Keshav Puttaswamy, an expert from Microsoft. Discover the exciting possibilities and opportunities AI brings to the workplace, the importance of embracing technology in driving success, and practical steps organizations can take to navigate the changing landscape. Gain insights on the role of communication, collaboration, and stakeholder buy-in in achieving a successful digital transformation journey. 2023-09-0534 min#shifthappens in the Digital Workplace PodcastEp. 63: Having a Digital First MindsetIn this episode, Tanya Hannah, CIO of Aon North America, discusses the importance of embracing a digital-first mindset in today's rapidly evolving business landscape. Tanya delves into topics such as strategy, vision, culture, collaboration, and the role of technology in driving successful digital transformation. Gain valuable insights and practical advice on how organizations can navigate the journey towards digital excellence and stay ahead of the curve. 2023-08-2829 min#shifthappens in the Digital Workplace PodcastEp. 62: Navigating the AI Revolution: Challenges and Opportunities in the Digital WorkplaceIn this episode, Julia Glidden, Board Chair of Pivotl, discusses the challenges and opportunities presented by AI in the digital workplace. She discussed the importance of collaboration between public, private, and civil society sectors, the need for ethical considerations and regulations, and the risks and rewards of embracing AI in organizations. Ultimately, it’s all about the delicate balance between innovation and responsible implementation while emphasizing the significance of data strategy and the human touch in the age of AI. 2023-08-0935 min#shifthappens in the Digital Workplace PodcastEp. 61: Modernizing the Digital Workplace: A People-First Approach with Stephanie HungIn this episode, Stephanie Hung, CIO of Asian Development Bank, shares insights on modernizing the digital workplace. She emphasizes the importance of a human-centric approach, mindset shifts, and the pillars of communication, connection, and co-creation. Stephanie also delves into the challenges of AI and the need for regulations and coalitions. Join us to learn how to prioritize people-first digital transformation and navigate the complex digital landscape. 2023-07-2527 min#shifthappens in the Digital Workplace PodcastEp. 60: What is FedRAMP Certification and Why Does It Matter?Modern workplace solutions, paired with the right safeguards, can help take public sector organizations’ important work to the next level. But how do you verify the safeguards are up to par? Learn how the rigorous FedRAMP certification process verifies government-focused solutions are robust, resilient, and safe to protect government data. 2022-04-0609 min#shifthappens in the Digital Workplace PodcastEp. 59: How Estonia Fully Digitized its Government Services (and You Can Too)You don’t need cutting-edge AI to bring your processes and services into the future. Learn how Estonia, one of the most digitally advanced countries in the world, uses simple technology to digitize 99% of their government services. 2022-03-3027 min#shifthappens in the Digital Workplace PodcastEp. 58: How Can I Make Remote Learning Effective?When the pandemic began and the world went into lockdown, it became clear how unprepared the school system was for remote learning. With the help of collaboration tools, things have improved, but there is still room for growth. Hear strategies on how we can continue to improve remote learning to help deliver a next-level learning experience. 2022-03-2309 min#shifthappens in the Digital Workplace PodcastEp. 57: Delivering A Digital Workplace with HAVILooking for a roadmap to the digital workplace? Hear from leading supply-chain management organization HAVI on how to successfully implement new technology like Microsoft Teams — and easy ways to keep your digital transformation on track. 2022-03-1630 min#shifthappens in the Digital Workplace PodcastEp. 56: Do I Need a Virtual Data Room?Mergers and acquisitions are booming, and most deals are now taking place online. Discover why a virtual data room (VDR) is an essential tool for collaborating on sensitive data with external parties – and how AvePoint’s new Confide solution has evolved the concept. 2022-03-0910 min#shifthappens in the Digital Workplace PodcastEp. 55: Clean Up Your Digital Transformation with Tips from DysonThe pandemic has created a world with a heavier reliance on technology. Corporate digital transformation is no longer an option to thrive; it’s a necessity. Hear from Dyson’s global collaboration manager about their experience with digital transformation and how early tech adoption created a solid foundation for a tech-forward future. 2022-03-0226 min#shifthappens in the Digital Workplace PodcastEp. 54: Microsoft Teams on the FrontlinesFor frontline workers balancing safety and busy workloads, Microsoft Teams is playing a central role with functions designed specifically for them. Learn what’s new in Teams and how the evolving platform benefits public health and pandemic response. 2022-02-2312 min#shifthappens in the Digital Workplace PodcastEp. 53: Building Value and New Revenue for MSPs with Ingram Micro CloudAs hybrid work evolves, managed service providers have big opportunities ahead. Are you ready? An industry leader shares valuable ways for MSPs to nurture strong relationships and why strategic investments in current customers is key to long-term success. 2022-02-1632 min#shifthappens in the Digital Workplace PodcastEp. 52: Bringing Broadband to Everyone with Vickie Robinson of Microsoft AirbandMore than 100 million Americans do not use the Internet at broadband speeds, according to Microsoft. Which is why the company’s Airband initiative strives to bring robust connections and training to underserved areas. Learn about the effort’s origins and tech takeaways to benefit your own organization. 2021-12-0831 min#shifthappens in the Digital Workplace PodcastEp. 51: Productivity Hacks for Microsoft TeamsDid you know more than 300 new features have been added to Microsoft Teams in the past year (yes, you read that right!) Tune in to hear about some of Dux’s favorite tools and how they can make Teams use easier and more productive. 2021-12-0108 min#shifthappens in the Digital Workplace PodcastEp. 50: Transforming Municipal Services Delivery with Devonport City CouncilLearn how a local government in Tasmania shed a reliance on outdated technology to obtain self-service and cloud-hosted solutions for efficiency and public safety. You’ll also get tips to change internal culture to move progressive IT projects forward. 2021-11-2433 min#shifthappens in the Digital Workplace PodcastEp. 49: Why Should I Care About Data Residency?It pays to know where your data lives. And for some industries and countries, it’s mandatory. Get the scoop on how GDPR and other regulations underscore the value of keeping your data close to home — and the related benefits that go beyond compliance. 2021-11-1708 min#shifthappens in the Digital Workplace PodcastEp. 48: Navigating Work-Life Changes with Adam and Helen Harmetz of Mind the BeetJoin us for a flavorful discussion about life, work, and family. The spouses and co-authors of Mind the Beet, a new blog, are also Microsoft veterans with a wealth of advice about using workplace technology to the fullest during a time of big change. 2021-11-1032 min#shifthappens in the Digital Workplace PodcastEp. 47: What Is Microsoft Whiteboard?Do you miss scribbling on the walls? Discover how the Microsoft Whiteboard tool is bringing new value to the hybrid workplace — and best practices to enable creative collaboration with touchscreen tablets and other devices. 2021-11-0310 min#shifthappens in the Digital Workplace PodcastEp. 46: Enabling Automation with Microsoft Power Platform at HeinekenDiscover how the legendary brewer is using Microsoft Power Platform to automate and expedite core business functions. Get tips for making your own processes more efficient, and learn effective ways to integrate Power Platform within projects of any size or industry. 2021-10-2722 min#shifthappens in the Digital Workplace PodcastEp. 45: How Can I Hold Better Meetings?Recent workplace disruptions have changed the ways we meet (hint: we’re huddling more often, and many participants are less than enthused to be there). Tune in to discover 5 tips that can elevate any meeting, whether it's virtual, in-person or hybrid. 2021-10-2012 min#shifthappens in the Digital Workplace PodcastEp. 44: Designing a Smart Microsoft 365 Governance Plan at KohlerWithout guiderails to help employees work smarter and more safely, collaboration tools can become unwieldy (or worse, a liability). Learn how the kitchen and bath giant deployed a governance plan for 20,000 licensed users in Microsoft 365 — and tips for doing the same. 2021-10-1327 min#shifthappens in the Digital Workplace PodcastEp. 43: Evolve Your Hybrid OfficeThe idea of a hybrid office may seem simple, but finding balance takes work. Most employees want to split their time for the long term –– but is your team prepared? Get insights on collaboration needs, new technologies, and personal strategies to navigate the months ahead. 2021-09-0815 min#shifthappens in the Digital Workplace PodcastEp. 42: Navigating Digital Disruption with R. “Ray” WangDisruption from digital giants hasn’t just sped up the pace of business; it’s made things more cutthroat than ever. What can companies to do survive and thrive at a time when upstarts and unknowns are making big moves? Consultant and author R. “Ray” Wang offers foresight and advice. 2021-09-0133 min#shifthappens in the Digital Workplace PodcastEp. 41: What Is Microsoft Viva?There’s a lot to unpack in this new employee experience platform. Get a breakdown of all four Microsoft Viva components designed to support a smarter workplace –– as well as Dux’s insights on how each one could benefit your users. 2021-08-2509 min#shifthappens in the Digital Workplace PodcastEp. 40: Nurturing an All-Remote Workplace at Vital FarmsFind out how leading egg producer Vital Farms has shifted to a fully remote corporate workforce. Follow their flight path by surveying your staff needs, developing a plan to stay engaged from afar, and deploying collaboration tools to keep everyone on task and connected. 2021-08-1823 min#shifthappens in the Digital Workplace PodcastEp. 39: Why is Managing My Microsoft 365 Licenses So Complicated?Keeping track of your Microsoft 365 licenses is a tricky and time-consuming task. Does your organization have a plan? Dux shares common pain points, the big value of license management, and how AvePoint’s new Cense solution can help. 2021-08-1108 min#shifthappens in the Digital Workplace PodcastEp. 38: Supporting Disaster Relief with M365 at Team RubiconLearn how a volunteer-based nonprofit uses Microsoft 365 to support and evolve its longtime mission: helping communities in need. Get strategies to tailor your digital transformation based on the job at hand — and discover why consolidating collaboration solutions makes teamwork easier. 2021-08-0428 min#shifthappens in the Digital Workplace PodcastEp. 37: All things Microsoft InspireComing off the recent virtual conference, Dux explains what Microsoft partners should know about new solutions, educational opportunities, and discounted pricing models unveiled at the event — as well as the debut of AvePoint’s Global Partner Program. 2021-07-2807 min#shifthappens in the Digital Workplace PodcastEp. 36: Forecasting the Future of Hybrid Work with Jared SpataroMore companies are deploying hybrid models for employees as COVID-19 cases decline. Tune in to hear about extensive Microsoft research on the issue — and get advice to successfully implement a hybrid workspace. 2021-07-2125 min#shifthappens in the Digital Workplace PodcastEp. 35: Managing IT After the BB&T/SunTrust Merger with Paul ButticazWhen two organizations merge, there’s a lot to consider — especially when it comes to technology. Get best practices from Paul Butticaz, who is helping streamline collaboration needs for employees at Truist, an American bank formed from the 2019 merger of BB&T and SunTrust. 2021-06-2329 min#shifthappens in the Digital Workplace PodcastEp. 34: Automating City Services Requests to Empower Richmond ResidentsRequesting municipal services isn’t always easy. Who do you call, and how can you make sure the job is completed? Learn how Richmond, Virginia, has automated these requests with RVA311, an online portal and a mobile app that allows residents to reach city government 24/7 with a tap or a click. 2021-06-0934 min#shifthappens in the Digital Workplace PodcastEp. 33: Building a Better Intranet with Sam Dolan and Brianne McClureCorporate intranets haven’t always gotten their due, and employee adoption may have been low in the past. Now, the COVID-19 pandemic has made these centralized digital hubs a critical tool. Learn how an award-winning intranet project came together and get tips to create your own. 2021-05-2639 min#shifthappens in the Digital Workplace PodcastEp. 32: Reimagining Legal Work and Collaboration at KrollM365 solutions became pivotal during the pandemic, and they’re likely to support long-term collaboration an industry that has long relied on paper and email. Mike Ferrara, the director of legal management consulting at Kroll, offers thought leadership on the past year and what’s next. 2021-05-1223 min#shifthappens in the Digital Workplace PodcastEp. 31: Celebrating 20 Years of SharePoint with Microsoft's Jeff TeperSharePoint is turning 20! Join Microsoft’s Jeff Teper, also known as “the father of SharePoint,” to discuss key milestones of the past two decades, to learn how SharePoint has been essential for supporting remote work, and to explore what’s next for the collaborative platform. 2021-04-2836 min#shifthappens in the Digital Workplace PodcastEp. 30: A Sunny Forecast for Cloud Governance at Bank of HawaiiLearn why monitoring user access and content generation in the cloud is key to stronger compliance and security. Kevin Byrne, a senior vice president at Bank of Hawaii, will share his experience with these important efforts. 2021-03-3130 min#shifthappens in the Digital Workplace PodcastEp. 29: Giving IT Teams a Place to Nest at Red RobinMake no mistake: Your IT employees are much more than a help desk. Author and IT executive leader Chris Laping explains how a popular restaurant chain worked to leverage and nurture this valuable human asset –– and why all companies will benefit from this approach. 2021-03-1736 min#shifthappens in the Digital Workplace PodcastEp. 28: Evolving the Virtual Experience at Georgetown UniversityDiscover how collaboration tools helped Georgetown University’s McDonough School of Business enable successful online learning for its MBA students. Associate dean Shelly Heinrich also shares tips for taking recruitment efforts and alumni functions virtual. 2021-03-0325 min#shifthappens in the Digital Workplace PodcastEp. 27: Task Management with Microsoft Planner at Air UniversityLearn how Air University CIO Jeff Lush deployed Microsoft Planner to assign action-oriented tasks to his IT team. We discuss the effort’s positive impact on efficiency and teamwork. 2021-02-1732 min#shifthappens in the Digital Workplace PodcastEp. 26: Making Services Safer in King County, Wash.Find out how Tanya Hannah and the 15,000 employees of King County, Washington use Microsoft Teams and other tools to support remote work, online self-service and customer safety. Tanya will also discuss how recent pandemic pivots have long-term benefits for county operations and innovation. 2021-02-0333 min#shifthappens in the Digital Workplace PodcastEp. 25: Diversity + Inclusion in Tech with Abadesi OsunsadeAbadesi started the Hustle Crew to help organizations examine and overcome their biases to become higher performing and more inclusive. We talk about where the tech industry is doing well and where it still needs some work to foster more diversity. 2021-01-1334 min#shifthappens in the Digital Workplace PodcastEp. 24: Tenant to Tenant Migration at Ordina with Jo GeeraertsJo lead a project team of 20 people to combine two M365 tenants with 2,000 users and 12 TB. Hear how they justified, executed, and measured the success of the project. 2021-01-0631 min#shifthappens in the Digital Workplace PodcastEp. 23: Teams Adoption at University of Florida IFAS with Joe Gasper and Dewayne HyattJoe Gasper and Dewayne Hyatt have driven 5,600 miles across the state of Florida to work with 15 academic departments, 90 research centers and 67 county governments on their Teams adoption. Hear their strategies for connecting with users and why their Jurassic County project was a big hit. 2020-12-0932 min