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EM GuideWire Team
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Alliance NOW! Risk & Insurance Podcast Series
Streamlining Insurance: Fostering Innovation at Guidewire
In this episode, Darren Bloomfield sits down with Shannon Spies, Technology Alliance Manager at Guidewire Software, to explore how Guidewire is reshaping the global P&C insurance ecosystem through strategic partnerships, digital transformation, and AI innovation. Shannon shares insights into the Insurtech Vanguard program—an incubator for startups driving real change in the industry—and explains how Guidewire connects carriers with validated, scalable solutions that reduce manual processes and accelerate underwriting and claims workflows. From tips for startups entering the space to the evolving role of AI, IoT, and telematics, this episode dives into what it takes to innovate in a ri...
2025-07-07
19 min
InsurTalk
Building the Climate-Proof Carrier
Building the Climate-Proof Carrier The CEO of Guidewire InsurPitch 2024 competition-winning insurtech Faura shares strategies for leveraging property and risk data to build resilience and boost profitability amid rising climate risks.
2025-02-26
19 min
Making Risk Flow | The Future of Insurance
The Vertical Advantage: How Specialisation Drove Success in Insurance | Marcus Ryu, Guidewire
Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora.In this episode of Making Risk Flow, host Juan de Castro is joined by Marcus Ryu, Co-founder of Guidewire, to explore his fascinating entrepreneurial journey and the transformative role of technology in the insurance industry.Marcus reflects on his nearly two decades of experience building Guidewire into a company that revolutionised insurance. From his early career at McKinsey to founding a startup in a traditionally conservative industry, Marcus shares his thoughts on overcoming th...
2025-01-22
55 min
The Insurance Podcast
Guidewire Connections- the strategy creating insurance for the future
Guidewire Connections is not just an average conference, it's a showcase for insurers, partners, and anyone else who wants to understand what one of the largest insurance software platforms/ecosystems is building for the future of insurance. The theme was Agility in Action and the message was clear, agile and responsive entities within the insurance industry will find longterm success. It's eye-opening, full of incredible content, masterfully orchestrated, and designed for everyone who wants to understand a vision for the future.In this episode:How Guidewire partners support insurers in their transformationHints about how distribution will...
2025-01-07
1h 02
Kubernetes Bytes
Monolith to Microservices using Kubernetes at Guidewire
In this episode of the Kubernetes Bytes podcast, Ryan and Bhavin sit down with Diego Devalle and Anoop Gopalakrishnan from Guidewire to talk about how they went through an application modernization journey and adopted Kubernetes and cloud over the last 5 years. Diego and Anoop share their experiences around how they drove this modernization inside Guidewire by both championing organizational change, and introducing Kubernetes and cloud technologies, while at the same time ensuring that they serve their existing customers in the insurance industry. Check out our website at https://kubernetesbytes.com/ Show links: https://medium.com/@g...
2024-11-07
1h 06
InsTech - insurance & innovation with Matthew Grant & Robin Merttens
Marcus Ryu, Co-founder and Chairman at Guidewire and Partner: Battery Ventures: Beating the odds, revealing the secrets of successful entrepreneurs (317)
What does it take to build a company like Guidewire or attract investor interest? This week, Matthew Grant talks with Marcus Ryu, Co-founder and Chairman of Guidewire, and Partner at Battery Ventures. Marcus, one of Guidewire's five founders, shares his experiences from starting the company in 2002 and the lessons he learned along the way. In this episode, Marcus discusses his shift from leading Guidewire to investing through a multi-stage technology investment firm. The conversation covers topics relevant to those interested in the insurance industry, current trends in insurance technology, and practical advice for entrepreneurs and...
2024-08-25
32 min
Insurtech Story Podcast
Navigating the Future: Guidewire Driven Transformation in Insurance
In the podcast "Navigating the Future: Guidewire Driven Transformation in Insurance," industry experts explore how Guidewire technology is revolutionizing the insurance sector. They delve into the ways insurance companies are leveraging Guidewire to adapt to industry shifts, discussing successful implementations and the benefits they yield. The conversation also delves into challenges encountered during these transformations and offers insights into the future role of Guidewire in shaping insurance landscapes. Through examples and analysis, listeners gain a comprehensive understanding of the pivotal role Guidewire plays in driving innovation and efficiency within the insurance industry. Points of discussion: 1...
2024-05-21
23 min
The Logan Bartlett Show
EP 103: The Untold Story of Marcus Ryu (Co-Founder Guidewire & Partner at Battery Ventures) Scaling to $10B and Diving into VC
After 18 years leading Guidewire (~$10B), Marcus Ryu made the transition from CEO to partner at Battery Ventures. In the episode, Marcus shares his journey of co-founding Guidewire in 2001, steering the company through its IPO in 2012, and building one of the largest vertical software businesses in the world. He shares his insights on how to build a durable company in troubling times, what he looks for in entrepreneurs, the future of vertical software, and much more. (00:00) Intro(01:31) The Philosophical Approach to Investing and Strategy(03:27) Unpacking the Strategy: Diagnosis, Market Definition, and Execution
2024-05-10
1h 50
Run the Numbers
Gaining Strategic Advantage in Vertical SaaS With Guidewire's CFO, Jeff Cooper
In this episode, CJ is joined by Jeff Cooper, the CFO of Guidewire, a publicly traded vertical software company serving the insurance industry. Jeff explains the strategic advantage Guidewire has in owning the control point within a customer's tech infrastructure and how they achieved this. He sheds light on the challenges and benefits of Guidewire's industry-specific business model, including long sales cycles, non-standard fiscal years, and the risks of burning through their market. He also discusses ARR as the most important metric, how he decides on the metrics he reports on, and how to think about the value of...
2024-04-15
49 min
InsurTalk
Claims Innovation in the High Net Worth Market
Claims Innovation in the High Net Worth Market It's a choice customer base and a $113 billion revenue opportunity worldwide. But inflation, growing CAT risks, and increasingly aggressive competition take on whole new meaning for specialty carriers serving the high net worth market—especially when it comes to claims. The senior vice president and chief claims officer for PURE Insurance shares strategies for transforming the claims experience in the high net worth market, and what it takes to accelerate processes, reduce costs, and create competitive differentiation for this high-value sector.
2024-03-14
35 min
InsurTalk
4 Technologies Transforming Commercial Lines Underwriting
4 Technologies Transforming Commercial Lines Underwriting From macroeconomic headwinds and growing risks to rising customer demands and increasingly aggressive rivals, commercial lines operating models are under pressure. The Director of Underwriting Innovation at Zurich North America shares strategies for driving commercial lines innovation to protect margins, reduce losses, expand share, and build competitive differentiation in 2024 and beyond.
2024-03-07
26 min
InsurTalk
P&C Claims in the Age of Nuclear Verdicts
P&C Claims in the Age of Nuclear Verdicts With $10 million+ "nuclear" jury awards doubling over the past three years, CaseGlide CEO Wesley Todd talks claims litigation strategies for the age of runaway costs.
2024-02-22
29 min
InsurTalk
Fast Lane to the Future of Auto Insurance
Fast Lane to the Future of Auto Insurance By 2035, connected car technology is expected to shrink existing personal lines auto premiums by as much as 44%. To fill the gap, carriers will need to go where the opportunities are: a whole new world of commercial lines. The executive vice president of Capgemini's Global Insurance Business Unit talks mastering the future of mobility.
2024-02-14
33 min
Agency Intelligence: The Insurance Podcast Network
Digital Insurance Pint: My Mollin ─ Guiding Us Through Guidewire
What is guidewire and what makes it so popular? How can guidewire help the broker channel. The DIPP crew sit down with Amy Mollin, Head of Product Management at Guidewire to find out.Resources: Tom Reid Jeff Roy Steve Earle Adam Mitchell Digital Insurance Pint Podcast
2024-02-11
39 min
InsTech - insurance & innovation with Matthew Grant & Robin Merttens
John Mullen, President and CRO: Guidewire: A view from the top (289)
Since its start in 2001, the insurance platform provider Guidewire has grown to be used by more than 540 insurers in 40 countries. Guidewire's President and Chief Revenue Officer, John Mullen, spoke to Matthew Grant about the company's journey as it continues to grow, the climate of the insurance industry and what are the driving forces of innovation in the company. Key talking points: Why standardisation of critical functions is important in the upcoming year How insurers can find ways of being innovative Collaboration - working with other corporates The value of experimentation Supporting InsTech’s New York Event in...
2024-02-11
37 min
InsurTalk
Driving Digital Security in P&C Insurance
Driving Digital Security in P&C Insurance Not every technology trend is a positive one. With cybercriminal networks weaponizing malicious forms of AI and deepfake technologies to defraud carriers around the world, the billions P&C insurers lose to fraud each year could soon seem like child’s play. The Managing Director and General Insurance Sector Lead at Accenture addresses the growing threat and what it takes to drive digital security in P&C.
2024-02-09
28 min
InsurTalk
Disruption Ahead: The Future of Insuring Mobility
Disruption Ahead: The Future of Insuring Mobility The founder and CEO of Emerging Transport Advisors and a global thought leader on emerging technologies and their impacts on society shares insights on the decline in personal lines auto and the future of insuring mobility.
2024-01-31
33 min
InsurTalk
From Risk to Resilience: Geospatial Property Intelligence and the Climate Crisis
From Risk to Resilience: Geospatial Property Intelligence and the Climate Crisis As climate change accelerates, advances in geospatial analytics are creating opportunities for insurers to rethink risk assessment, revamp CAT response, and revolutionize the way they protect policyholders.
2024-01-26
34 min
InsurTalk
Inside the J.D. Power Property Claims Satisfaction Survey
Inside the J.D. Power Property Claims Satisfaction Survey Who will top J.D. Power's 2024 Property Claims Satisfaction Survey—and why? With this year's report just weeks away, J.D. Power Director of Insurance Intelligence Mark Garrett joins InsurTalk with an exclusive preview. On tap: insights on the biggest challenges and most promising opportunities for claims organizations seeking to achieve unbeatable customer satisfaction and loyalty.
2024-01-19
29 min
InsurTalk
Inside the J.D. Power Property Claims Satisfaction Survey
Inside the J.D. Power Property Claims Satisfaction Survey Who will top J.D. Power's 2024 Property Claims Satisfaction Survey—and why? With this year's report just weeks away, J.D. Power Director of Insurance Intelligence Mark Garrett joins InsurTalk with an exclusive preview. On tap: insights on the biggest challenges and most promising opportunities for claims organizations seeking to achieve unbeatable customer satisfaction and loyalty.
2024-01-19
29 min
InsurTalk
HEMIC’s Mission to Harness the Cloud
HEMIC’s Mission to Harness the Cloud Martin J. Welch, CEO of Hawaii Employers' Mutual Insurance Company (HEMIC) shares insights on successful cloud migration, the importance of commercial lines innovation in an evolving insurance marketplace, and the challenges of serving a business community recovering from the Lahaina Fire.
2024-01-11
25 min
InsurTalk
Special Episode: Top Soundbites on Generative AI, Digital Payments & More
Special Episode: Top Soundbites on Generative AI, Digital Payments & More We took the best insights shared by insurance industry trailblazers who appeared as guests on the InsurTalk podcast during the last half of the year—and served them up in a single, can't-miss episode. From digital payments to Generative AI to insurtech ecosystems and beyond, it's the perfect way close to 2023—and get inspired for the year ahead.
2023-12-12
25 min
InsurTalk
Why the Digital Payments Revolution in P&C Insurance Is Gaining New Urgency
Why the Digital Payments Revolution in P&C Insurance Is Gaining New Urgency An in-depth look at how digital payments can help carriers modernize their operations, boost customer satisfaction and retention, and enable next-generation operating models that give them a serious edge.
2023-11-27
25 min
InsurTalk
The Evolving Insurance Cannabis Market
Golden Bear VP Michael Hall on the Evolving Cannabis Insurance Market Despite operating in a complex business landscape, the $33 billion global legal cannabis industry represents a booming market for P&C insurers. Golden Bear VP Michael Hall shares unique insights on the evolution of this sector and its evolving risks and opportunities.
2023-11-20
27 min
InsurTalk
Beyond the Buzz: Generative AI in P&C Insurance
Beyond the Buzz: Generative AI in P&C Insurance It's dominating the technology conversation in every industry—and could add $1 trillion in value to P&C insurance worldwide. Accenture's Global Insurance Data and AI lead and Guidewire's Head of Product Management offer practical insights for insurers looking to leverage this game-changing technology.
2023-10-24
30 min
InsurTalk
Innovating in the Insurance Marketplace
Innovating in the Insurance Marketplace Lisa Wardlaw, North America Advisor for InsurTech Israel, on leveraging non-traditional thinking to help insurers reinvent their business models and create a compelling and differentiated value proposition.
2023-10-11
27 min
The Reinsurance Podcast
RVS Monte-Carlo #13 - Paul Mang: Guidewire
Paul Mang, Guidewire's analytics leader, reveals crucial insights on bridging the gap between data analytics hype and real-world value. Learn what's driving "analytics indigestion," how primary insurers are adapting reinsurer portfolio approaches, and the human skills needed to leverage AI. EPISODE LINKS: Paul's LinkedIn: https://www.linkedin.com/in/paulmang/ Guidewire: https://www.guidewire.com/ CONNECT WITH US: Website: https://www.supercede.com LinkedIn: https://www.linkedin.com/company/supercedehq Twitter: https://twitter.com/SupercedeHQ YouTube: https://www.youtube.com/@SupercedeHQ RSS Feed: https://anchor.fm/s/7e741c8c/p...
2023-09-27
04 min
Unstructured Unlocked by Indico Data
Unstructured Unlocked episode 30 with Daniele Groves, Director of Product Management at Guidewire Software
Watch Christopher M. Wells, Ph. D., Indico VP of Research and Development, and Michelle Gouveia, VP at Sandbox Insurtech Ventures, in episode 30 of Unstructured Unlocked with Daniele Groves, Director of Product Management at Guidewire Software.
2023-09-19
44 min
InsurTalk
Season 4 Premiere—The Journey of Claims Transformation
Season 4 Premiere—The Journey of Claims Transformation How do you combine digital and the human touch to get ranked #1 in J.D. Power’s 2023 Claims Satisfaction Survey? Erie CIO Partha Srinivasa shares core philosophies driving this 97-year-old company's success in the digital age.
2023-09-19
23 min
Digital Insurance Pint
Season 6 - Special Episode - Guidewire
It seems like every Canadian P & C carrier has recently completed or is in the process of moving their UW & claims functions to Guidewire. Why is that? The post Season 6 – Special Episode – Guidewire appeared first on Digital Insurance Pint.
2023-09-13
37 min
InsurTalk
Summer Soundbites: 2023’s Best Insights on Insurance Innovation So Far
Summer Soundbites: 2023's Best Insights on Insurance Innovation So Far From Generative AI to insurtech ecosystems and beyond, we're hitting rewind on the most notable quotables from industry leaders who've appeared as guests on the show during the first half of 2023.
2023-08-28
18 min
InsurTalk
Q&A With Laura Drabik: Harnessing the Power of Ecosystems
Q&A With Laura Drabik: Harnessing the Power of Ecosystems Laura joins Ash Faraj, host of the InsurBreak podcast series from Zelros for an in-depth conversation about harnessing the power of insurtech ecosystems to your competitive advantage.
2023-07-17
21 min
What's Your Ethos
Journey to the Top: The Rise of Guidewire with President Priscilla Hung
In this episode, host Peter Colis welcomes Priscilla Hung, President and COO of Guidewire. Priscilla shares her journey from the tech world to a leadership role in the insurance industry. She discusses Guidewire's transformation from a startup to a dominant provider of core admin systems for property and casualty insurance carriers and the company's transition from mainframes to on-prem systems and the cloud. Additionally, she shares her insights on the rapid implementation of AI and IoT, strategies for maximizing the efficiency of enterprise sales cycles and attracting and retaining top talent in the industry. Guidewire i...
2023-06-26
50 min
What's Your Ethos
Journey to the Top: The Rise of Guidewire with President Priscilla Hung
In this episode, host Peter Colis welcomes Priscilla Hung, President and COO of Guidewire. Priscilla shares her journey from the tech world to a leadership role in the insurance industry. She discusses Guidewire's transformation from a startup to a dominant provider of core admin systems for property and casualty insurance carriers and the company's transition from mainframes to on-prem systems and the cloud. Additionally, she shares her insights on the rapid implementation of AI and IoT, strategies for maximizing the efficiency of enterprise sales cycles and attracting and retaining top talent in the industry. Guidewire is a...
2023-06-26
50 min
InsurTalk
Navigating the Complexities of Digital Transformation in P&C Insurance
Navigating the Complexities of Digital Transformation in P&C Insurance Up to 74% of P&C insurers plan to increase spending on digital transformation initiatives this year. Deloitte Global Insurance Marketplace Leader Arun Prasad discusses the biggest impediments to success—and the best strategies for overcoming them.
2023-06-20
18 min
Making Risk Flow | The Future of Insurance
How to Unlock Higher Returns on Investments in Analytics | Paul Mang, Guidewire
Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora.In this episode of Making Risk Flow, Juan is joined by analytics expert Paul Mang, Innovation Advisor at Guidewire and former global CEO of Analytics at Aon, to discuss the use of analytics in insurance and how to get better returns on such investment. Juan and Paul also address how the industry can make progress through interoperability, ways in which analytics can improve efficiency whilst driving down costs, and why the insurance industry needs to fo...
2023-06-13
37 min
InsurTalk
Commercial Insurance 2023: The Digital Tipping Point
Commercial Insurance 2023: The Digital Tipping Point Guidewire InsuranceSuite GM Eugene Lee and PwC Partner Imran Ilyas share insights from their compelling new white paper on five key trends impacting commercial insurance and how carriers can define and execute a strategy that leverages the massive opportunity promised by today’s digital tipping point.
2023-05-23
20 min
InsTech - insurance & innovation with Matthew Grant & Robin Merttens
Charles Clarke & Chris Cooksey: Guidewire: From system of record to system of insight (242)
Guidewire is known for providing technology to the property, casualty and workers' compensation insurance industry. The company is expanding its analytics capabilities and also has an open ecosystem of partners which offer a variety of hardware, consulting and application services. Matthew Grant is joined by Charles Clarke - Group Vice President, Sales and Advisory and Chris Cooksey - Senior Director, Advanced Analytics. Topics covered include: Overcoming the challenges of interoperability for insurers How to deliver data to underwriters when they need it and where they need it Introducing change one step at a time ...
2023-05-07
24 min
Women to Watch Media® with Sue Rocco
Colleen Bashar, Guidewire Software
Colleen Bashar, SVP Enterprise Operations/Chief of Staff to CEO at Guidewire Software, shared the story behind her title with us on April 26, 2023.Colleen has built a reputation for scaling organizations to establish customer experience excellence, drive profitable growth in competitive markets, and create sustainable shareholder value. She brings years of experience in enterprise software, technology, and organizational development coupled with a passion for driving long-term business growth.Over the course of her 16-year career with Guidewire Software, Colleen has steadily progressed with the company through eight impactful roles. Currently as Senior Vice President, Enterprise B...
2023-04-26
58 min
InsurTalk
Boosting the Bottom Line: The Business Case for Gender Diversity in Tech
Boosting the Bottom Line: The Business Case for Gender Diversity in Tech An exclusive panel discussion with C-level women executives on why gender-inclusive workforces are 21% more likely to achieve above-average profitability—and strategies for building and leveraging one of your own.
2023-04-24
18 min
InsurTalk
Navigating Wawanesa’s Cloud Journey
Navigating Wawanesa's Cloud Journey Wawanesa CIO Cam Loeppky's advice on leading a successful cloud transformation at a top Canadian carrier—from achieving business and technology alignment to a two-pronged go-live approach worth its weight in gold.
2023-03-28
19 min
InsurTalk
Leveraging the Cloud to Innovate Faster
Leveraging the Cloud to Innovate Faster CTO Tatjana Lalkovic shares how Definity Financial became the first Canadian insurer to undergo demutualization and the first to leverage a modern cloud platform as part of its quest to become a top-five Canadian carrier.
2023-02-21
23 min
InsurTalk
InsurTalk-Best of 2022
From insurtech ecosystems, to geospatial analytics, to embedded distribution models and more—we revisit 2022's best insights from top industry leaders—on thriving in 2023 and beyond.
2023-01-24
25 min
The Internship Show
Guidewire Program Overview
On this episode of The Internship Show, we speak with Sephorah Green from Guidewire. Sephorah talks about what former interns have had to say about their experience and the types of work they'll be doing.
2022-11-22
12 min
Commerce Conversations
Insurance SaaS: The Road Less Travelled with Mike Chen (Guidewire)
Episode Highlights: Guidewire provides a core cloud platform for property and casualty insurance providers, making the providers smarter and faster with technology. In a corp dev perspective, Mike is always looking for the next thing that will make the business more valuable to its provider customers.It’s easy to assume that when you build a new and shiny product that it will be adopted, but Mike cautions us that this simply isn’t the case in insurance. You need sector specific experts to give you perspective.Buying power is extremely concentrated in insurance, you have 30-40 carriers where...
2022-11-18
26 min
InsurTalk
Commerce Ventures Principal Vivek Krishnamurthy on the Near-Term Evolution of Insurance
Commerce Ventures Principal Vivek Krishnamurthy on the Near-Term Evolution of Insurance Vivek Krishnamurthy shares insights on emerging insurance models—including automated claims disbursement, Buy Now, Pay Later (BNPL) offerings, new parametric coverage applications & more!
2022-11-17
24 min
InsurTalk
ICEYE’s Global Head of Insurance Stephen Lathrope on Flood Intel & Winning Pitch Day ’22
ICEYE's Global Head of Insurance Stephen Lathrope on Flood Intel & Winning Pitch Day '22 Insights on how ICEYE leverages satellite intel to help P&C insurers understand flood risk & respond to catastrophes as never before possible—from the winner of Guidewire's first annual Pitch Day competition.
2022-10-20
21 min
InsurTalk
Mountain West Farm Bureau VP Tim Hays on Cultivating the Farm Bureau of the Future
Mountain West Farm Bureau VP Tim Hays on Cultivating the Farm Bureau of the Future Forget the phased approach: How a 72-year-old insurance company transformed its entire business in just 12 months—and surpassed multiyear goals for straight-through processing in a matter of weeks.
2022-09-13
24 min
Biz and Tech Talks | Business & Technology Trends
Couch Convos: Using a Security Logging Framework with Guidewire
In this episode of Couch Convos: Biz and Tech Talks, we sit down with our Insurance experts to talk about using a security logging framework with Guidewire. Guidewire is an industry leader core tool in the insurance space. As a Guidewire partner, Centric often works with clients to adapt Guidewire to their unique needs. Recently, we teamed up with a client to add a security logging framework to their implementation of the system. In this discussion, we talk to Sean Neben, our National Insurance and Guidewire Practice Lead, and Steve Dripps, Architect, about their objective o...
2022-07-27
26 min
InsurTalk
Launching Beneva: EVP, Business Performance Catherine Desgagnés-Belzil Tells All
Launching Beneva: EVP, Business Performance Catherine Desgagnés-Belzil Tells All Merging two well-known insurers into a single new brand while implementing a modern insurance platform: No sweat, right? Beneva EVP Catherine Desgagnés-Belzil shares the secrets to success.
2022-07-18
25 min
The Insurance Coffee House with Nick Hoadley
Tech, Talent and Telling the Insurance Story - with Kenneth Saldanha, Global Insurance Industry Lead, Accenture and Paul Mang, Chief Innovation Officer, Guidewire
“You can’t find an industry as a whole that does more to secure people’s lives and livelihoods than the insurance sector”, says Kenneth Saldanha. Lifelong consultant Kenneth, who has spent over 20 years consulting in the insurance sector, stepped in to the global leadership role of Accenture’s Insurance business in 2020 is joined on the podcast by Guidewire’s Chief Innovation Officer, Paul Mang. Kenneth and Paul speak about their journeys to the c-suite and the functions of their respective organisations. They discuss behavioural data, new and emerging risks, as well as usage and behaviour-ba...
2022-06-28
47 min
InsurTalk
Ernst & Young Partner Bob Reveal: The Rise of Alternative Distribution
To meet ever-evolving customer needs, P&C insurers need to adapt a fast, launch-and-learn approach to innovation that makes fitted coverage easier to buy, use, and manage—here's what it'll take to do it right.
2022-06-22
28 min
InsurTalk
2022 Elite Women in Insurance—Two Winners Are Here With Your Altitude Adjustment
Insurance Business America's prestigious annual list recognizes Guidewire's President/COO and Chief Evangelist for their contributions to the industry.
2022-06-10
20 min
InsurTalk
Andy Taylor, CEO of Gore Mutual Insurance Company, on Navigating P&C’s Next Horizon
Andy Taylor, CEO of Gore Mutual Insurance Company, on Navigating P&C's Next Horizon "Skate to where the puck is going, not where it has been." How Canadian hockey great Wayne Gretzky's iconic words inspired Gore Mutual in its mission to become a purpose-driven, digitally led national insurer.
2022-05-22
26 min
The Platform Journey
2. Mike Rosenbaum, Guidewire Software CEO: The Power of a Passion for Platforms
In this episode, Mike Rosenbaum shares his experience and key learnings on what it really takes to build a powerful platform, drawing on his time leading product management and go-to-market strategy for core CRM products at Salesforce and as EVP of the Salesforce Platform team, to his current role leading Guidewire. The early innings of platform building at Salesforce (3:30)What you should be considering as you chart the platform course for your company (6:07)Getting crystal clear on what you mean by “platform” (8:28)What really made Salesforce unique (12:13)Mike’s cardinal rules for platform building (14:26)A realistic approach to failure...
2022-05-12
30 min
InsurTalk
Bryan Falchuk, Insurance Industry Technology Expert & Author of ’The Future of Insurance’
Memo to P&C insurers: Efficiency alone won't deliver success. The biggest returns on technology investments come from innovating your products and how you deliver them. Here's how to do it right.
2022-04-19
30 min
InsurTalk
Grange Enterprise Innovation Officer Brent Hammer on Accelerating the Insurance Revolution
Inside G-Force is a dedicated unit of Grange Insurance run by a self-described "insurance nerd" who's focused on driving innovation that positions the carrier for the future—and revolutionizes the industry.
2022-03-16
26 min
InsurTalk
HSCM Ventures’ Adrian Jones On All Things Insurtech—What’s In, What’s Out in 2022
More steady growth, less blitzscaling. More games of inches, not miles. More ROI analysis, less POC Hell. HSCM Partner Adrian Jones joins Laura for the lowdown on what's next in the world of insurtech.
2022-02-08
29 min
InsurTalk
PwC’s Imran Ilyas: Leveraging Change Management to Execute Transformation Successfully
PwC's Financial Services Partner and Insurance Operations & Technology Co-Leader shares the secrets to leveraging change management to help insurers successfully execute their transformation initiatives in 2022 & beyond.
2022-01-12
19 min
InsurTalk
Special Year-End Episode—Expert Insights on Igniting Innovation
In this special episode, we revisit some of the expert insights shared by insurance industry trailblazers who've appeared as guests on the show. It's a sampling of the best of the best—on insurtech innovation, digital transformation, artificial intelligence, virtual reality, usage-based insurance, and more—to get us inspired for the year ahead.
2021-12-12
30 min
InsurTalk
HazardHub Founder & CEO Bob Frady—Making Unknown Risks Knowable
The founder of Insurtech 100 company and leading provider of property-level risk scoring reveals the origins of HazardHub—and what its acquisition by Guidewire promises for underwriting and claims organizations.
2021-11-23
17 min
Life in the Cloud
Fine-Tuning a Never Finished Product with Gal Josefsberg of Guidewire Software
Iterations upon iterations, fine-tuning a product for perfection. In the ever-evolving industry of insurance software, perfection never comes. There are always new customer requests and innovative features to be released, as VP of Product Management at Guidewire Software, Gal Josefsberg points out.In this episode of Life in the Cloud, host Kris Reddy and Gal cover everything from employee enablement to customer-centricity.Gal gives adoption as the key metric in releasing new features for their customer base. Are people using it? If not, why not? With any new feature or add-on, consider how m...
2021-10-25
33 min
InsurTalk
Shane Cassidy, EVP Global Insurance at Capgemini—Enabling Transformation
The head of Capgemini's global insurance unit shares insights on the top business goals pursued by insurers in their transformation initiatives, strategies for achieving those objectives, and the best metrics for measuring their success.
2021-10-24
17 min
FNO: InsureTech
Ep 149 – Guidewire Software VP of HazardHub, Bob Frady
On this episode of FNO: InsureTech, Rob and Lee talk with Bob Frady, VP of HazardHub at Guidewire Software (Guidewire). It’s been a moment since we’ve talked with Bob! Since then, a lot has happened and this time around we talk about the big news for HazardHub. Join Bob, Rob, and Lee as they discuss HazardHub, the big news, and much more.
2021-10-15
43 min
InsurTalk
Steven Van Belleghem, Global Thought Leader in Customer Experience
The international speaker, thought leader, and author of "The Offer Your Customer Can't Refuse" shares expert insights on what it takes to deliver a differentiating customer experience in an age of AI-first business strategies.
2021-09-23
19 min
InsurTalk
USAA's Devi Mohanty on Fostering Innovation in Insurance
USAA's Vice President, Product Development & Innovation discusses quickly developing new business initiatives and products, such as small business insurance, to address the unique challenges the insurer's members and how USAA measures the success of these innovations.
2021-07-15
27 min
InsurTalk
Buckle's Marty Young on the Gig Economy, Rideshare Coverage, and the Future of the Industry
Buckle CEO discusses how new data sources, including tips, star ratings, and driving times, will help the insurer reinvent rideshare coverage, ultimately enabling members to break free of the credit score trap and achieve economic freedom.
2021-06-16
15 min
InsurTalk
Topdanmark's Thomas Erichsen on Leveraging Technology to Deliver Superior Customer Experience
Topdanmark Group EVP and CTO discusses how the insurer is modernizing its technology, creating a holistic view of the customer, and empowering its channels with stronger digital capabilities, all to ensure the best possible customer experience.
2021-05-13
15 min
B2B Insights Podcast
#31: CX Practitioners - Christina Colby, Guidewire
Our brand new CX Practitioners series aims to shine a light on the B2B brands who have put their customers front and centre and implemented award-winning CX programs. In this fourth episode we talk to Christina Colby, the Chief Customer Officer (CCO) at Guidewire; a provider of cloud-based P&C (property and casualty) insurance software enabling business to streamline processes. Find out how the role of CCO truly gives a customer a seat at the table, and how it has enabled Guidewire to create a superior customer experience.
2021-04-14
38 min
InsurTalk
Grinnell Mutual’s Roby Shay on Positioning for Innovation
Grinnell Mutual Vice President of Enterprise Solutions and Chief Information Officer discusses how deploying a modern platform in the cloud enables the insurer to innovate, test and learn, and more easily integrate insurtechs into its ecosystem.
2021-04-13
15 min
The CXO of the Future
Mayfield CXO Of The Future Podcast #20: Chet Mandair, CIO, Guidewire
Technological innovation is an integral factor in the success of many businesses today, with most processes done online and with digital means. Still, such significant shifts must be implemented with proper care and expertise to avoid drowning in mere technicalities. In this week’s episode, Gamiel Gran talks with Chet Mandair, CIO at Guidewire, about his experience leading IT in various industries and about the role of technology in business transformation. He also shares his colorful journey of becoming a CIO, the most valuable advice for start-up companies venturing into digital innovation, and how he weaves his leadership style in...
2021-03-31
34 min
InsurTalk
Topa Insurance Company's Denise Pavlov on Insuring the Cannabis Industry
Topa Insurance Company Chief Operating Officer discusses the unique risks and challenges of offering specialized cannabis insurance coverage through its partnership with Cannasure, a wholesale broker and managing general agent. She also provides her perspective on fast-moving US legislation and the importance of understanding the product and supporting the industry.
2021-03-16
11 min
InsurTalk
Bonus Episode - InsurTalk Host Laura Drabik Featured InsurTech Radio
In this special bonus episode, InsurTalk host Laura Drabik talks to InsurTech Radio about her role as Guidewire's Chief Evangelist, women in technology, and the history of Guidewire. You can find more InsurTech Radio podcast episodes at www.insurtechradio.com.
2021-02-24
17 min
Insurtech Radio
#054 Laura Drabik, Chief Evangelist at Guidewire
This week I am delighted to welcome Laura Drabik, Chief Evangelist at Guidewire. Guidewire are one of the largest software providers to the insurance industry. Over 400 P&C carriers use the Guidewire platform to engage, innovate and grow efficiently. Laura has been with Guidewire since 2006, first as Director of Business Transformation, and now working as Chief Evangelist. In 2019, Laura was named to Insurance Business America’s “Elite Women 2019” list, and she’s also one of the winners of the Silicon Valley Business Journal “Women of Influence” award for 2019.Please enjoy! See acast.com/p...
2021-02-23
16 min
InsurTalk
Peel Mutual Insurance's Irene Bianchi on Using AI to Improve Business Processes
Peel Mutual Insurance Company President and CEO discusses how the insurer applied artificial intelligence to eliminate phone tag with customers, improve the claims process, and eliminate employees' pain points. She also shares her thoughts on where AI can best be leveraged next to free up the time of adjusters and underwriters so they can concentrate on the business.
2021-02-02
15 min
InsurTalk
IAG's Kylie Burtenshaw on Navigating the Digital Transformation Journey
Insurance Australia Group's Enterprise General Manager shares the essential components of the insurer's digital initiative and where, within the organization, they began the journey.
2021-01-12
15 min
Anesthesia Patient Safety Podcast
#26 Lumbar Drain Placement: The Case of the Stuck Guidewire
Welcome to the next installment of the Anesthesia Patient Safety podcast hosted by Alli Bechtel. This podcast is an exciting journey towards improved anesthesia patient safety.We return to the Rapid Response to questions from our readers section to review the case of the retained guidewire during lumbar drain placement. Has this ever happened to you? Tune in to find out what happened and learn more about this potential complication. The Rapid Response column represents an important collaboration between anesthesia professionals and industry and we review the top 25 most visited pages in the Rapid Response Column to c...
2021-01-05
15 min