Shows
Leading ChangeHow to Reclaim Executive Function When Life Gets Overwhelming with Frankie BerkobenEma is joined by executive coach Frankie Bercobin to discuss how executive function influences performance and productivity in the workplace, especially under stress, neurodivergence like ADHD, or during career transitions.
2025-06-1014 minLeading ChangeAI-First Is Not a Strategy: Duolingo’s Mistake ExplainedWant to know what declaring you are AI-First will get you? Canceled and quick.
In this solo episode of Leading Change, Ema Roloff breaks down Duolingo’s major misstep after a leaked internal memo revealed their “AI-First” strategy.
Thousands of users canceled subscriptions. Critics flooded the comments. Why? Because People-first > AI-first, especially when the message is delivered without clarity, empathy, or vision.
📉 In this breakdown, you’ll learn:
✅ What Duolingo got wrong in their AI-first messaging
✅ How it triggered backlash from both users and employees
✅ Why vision statements fail without clarity, transparency, and empathy
✅ Ho...2025-06-0316 minLeading ChangeWhat Improv Can Teach Us About Leading Through Uncertainty with Ian McCainEma is joined by Ian McCain, a digital transformation expert and seasoned improviser, to explore how the mindset of improv can unlock trust, momentum, and innovation during change initiatives. Whether you're leading a tech rollout or managing team dynamics, this episode offers powerful, practical tools to help you navigate the unknown with confidence.
2025-05-2716 min
ADJUSTEDDigital Transformation - Rebroadcast with Ema RoloffDigital transformation starts with people, not technology. Emma Roloff, Director of North American Property and Casualty Sales, shares her journey from aspiring teacher to insurance technology leader. She emphasizes a people-first approach to digital transformation, advocating for technology to enable process improvements rather than dictate them.Emma discusses the challenges carriers face, such as balancing backend system improvements with customer-facing experiences, and provides practical advice on engaging stakeholders, choosing the right technology partners, and fostering digital literacy. Her insights on change management highlight the importance of converting skeptics into advocates to accelerate adoption.Season 9 is...2025-05-2644 min
InsHERThe Art of the Possible: Ema Roloff on Putting People First in Digital TransformationIn this episode, I sit down with someone whose digital presence precedes her in the best way possible. Ema Roloff, Co-Founder and Chief Growth Officer at Roloff Consulting, joins me to talk about her journey from the classroom to the world of digital transformation. With a background in teaching and more than a decade of experience helping companies modernize, Emma brings a powerful mix of curiosity, compassion, and communication to the table. We dig into how her unique approach to change management empowers businesses to not only adopt technology but truly embrace it with purpose and clarity.
...2025-05-2137 minLeading ChangeHow to Lead a People-First Digital Transformation Without Burning Out with Michelle RaueIn this special Live from New York edition of Leading Change with Ema Roloff - Ema sits down with Michelle Ralph, EVP, Chief Claim and Transformation Officer at Preferred Mutual, to talk about what it really takes to lead a successful digital transformation—starting with your people.2025-05-1310 minLeading ChangeHow Defense Teams Can Break the Cycle of Nuclear Verdicts with Ashley FetykoEma sits down with Ashley Fetko, Partner and Head of Growth & Client Engagement at Tyson & Mendes, to explore the defense strategies that actually stop nuclear verdicts. Ashley dives into the power of storytelling, the need for collaboration, and why being a good human is more than just a motto—it's the foundation of winning in the courtroom.
2025-05-0617 minLeading ChangeThe FBI’s Secret to Building Trust: What Leaders Can Learn with Robin DreekeEma is joined by Robin Dreeke, founder of People Formula, former FBI Special Agent, and behavioral expert, for a powerful conversation on what it truly takes to build trust as a leader. Drawing from his experience recruiting spies and leading counterintelligence efforts, Robin shares powerful lessons on vulnerability, active communication, and shifting your focus from self to others.
2025-04-2915 min
Insurance Technology AMPlifiedEpisode #6: Navigating Agency Challenges in a Tech-Driven World with Ema Roloff (Roloff Consulting)In this conversation, Ema Roloff shares her unique journey into the insurance industry, highlighting her transition from teaching to technology and sales. She discusses the impact of social media, particularly TikTok, on her professional development and audience engagement. Ema emphasizes the importance of focusing on problem-solving in technology implementation, especially in the fast-paced insurance sector, and reflects on the challenges of transitioning from core selling to consulting. The discussion also touches on the broader implications of AI in the industry and the need for a strategic approach to technology adoption. In this conversation, Ema Roloff and Michael Lebor discuss...2025-04-2859 minLeading ChangeWhy Your Team is Holding Back in Meetings (And How to Fix It) with Minette NormanEma is joined by Minette Norman, an expert in inclusive leadership and psychological safety. Together, they explore how to recognize and fix the “meeting after the meeting” culture—those side conversations that happen when teams don’t feel safe speaking up.
2025-04-2222 minLeading ChangeWhy Empathy is a Leadership Superpower with Maria RossEma is joined by Maria Ross, an author, speaker, and empathy advocate, to discuss why empathy isn’t just about being nice—it’s a strategic advantage. They dive into the myths of empathy in leadership, how it drives high-performance teams, and why it’s essential for building a strong workplace culture.
2025-04-1524 minLeading ChangeLeading with Intention: Overcoming Fear and Embracing Authenticity with Jon GigantiEma sits down Jon Giganti as he shares his journey from corporate sales to leadership coaching and speaking. He opens up about overcoming self-doubt, managing anxiety, and embracing vulnerability in leadership. Discover how shifting your mindset from “being good” to “being helpful” can transform the way you lead and connect with others.
2025-04-0818 minLeading ChangeThe Reality of Agile: How to Make It Work for Your Organization with Bob PickEma sits down with Bob Pick, CIO at Tokio Marine North America, to share insights on implementing practical Agile in enterprise environments. From managing unrealistic expectations to driving culture change, Bob breaks down what works, what doesn’t, and how companies can make Agile truly effective.
2025-04-0120 minLeading ChangeRethinking Data in Insurance: A New Approach to Innovation with Luke FraserEma sits down with Luke Frazier, CEO of Stepwise Innovation, to discuss why relying on the same data sources leads to stagnation—and how companies can break the cycle by creating unique datasets and looking outside the industry for inspiration
2025-03-2512 minLeading ChangeThe Future of Claims Adjusting: Automation, Data, and the Path Forward with David ObertEma sits down with David Obert, Chief Product Officer at Verisk Property Estimating Solutions, to explore the future of claims automation, the role of IoT, and the challenges of creating a seamless data ecosystem. From predictive analytics to straight-through processing, discover how the industry is evolving to enhance efficiency and improve policyholder experiences.
2025-03-1819 minLeading ChangeHow Value-Based Care and AI Are Transforming Healthcare with Paige MaternaEma Roloff and digital transformation expert Paige Materna explore how AI, predictive analytics, and digital front doors are reshaping the healthcare experience for patients, providers, and payers. They discuss real-world applications, industry leaders driving innovation, and personal stories that highlight the urgent need for patient-centered care.
2025-03-1117 minLeading ChangeThe "Problematic" Career Cheat Codes No One Talks About with Courtney JohnsonEma sits down with Courtney to break down the problematic yet powerful career cheat codes that can fast-track your success. They discuss how making your work visible, building a strong personal brand, and strategically marketing your skills can give you a competitive edge. Whether you're looking to climb the corporate ladder or break into a new industry, these insider tips will help you navigate the unwritten rules of career growth
2025-03-0407 minLeading ChangeAgentic AI: The Next Evolution in Automation or Just Hype with Max VermeirEma sits down with Max Vermeir, Senior Director of AI Strategy at ABBYY, to break down what agentic AI really is, why it's gaining traction, and what businesses need to consider before jumping on the bandwagon. From "agent washing" to practical enterprise applications, we separate fact from fiction in the AI revolution
2025-02-2512 minLeading ChangeHow Public Speaking Elevates Leadership and Career Growth with Eva DanielsEma sits down with public speaking coach Eva Daniel to explore how mastering communication can accelerate career growth, build influence, and make leaders more impactful. From storytelling techniques to making data presentations more engaging, Eva shares practical strategies to help professionals command the stage — whether in a boardroom or at a keynote event.
2025-02-1810 minLeading ChangeBrand-Building Through Innovation with Laura DinanJoin Ema and special guest Laura Dinan Haber—Innovation Brand Director at Nassau Financial Group—to explore how collaboration and fresh ideas can take your brand to new heights.
From reimagining traditional industries to tapping into diverse viewpoints, Laura shares real-world examples of “just starting” on an innovative path and finding the right people to champion your vision. If you’re ready to step outside your comfort zone and amplify your brand through people-centered innovation, this conversation is a must-listen!
2025-02-0414 minLeading ChangeThe Invisible Four-Letter Word Driving Change and Success with Scott ShumwayJoin Ema with special guest Scott Shumway, author of The Invisible Four Letter Word: The Secret to Getting What You Really Want in Life. Scott shares how understanding and regulating our "wants" can overcome resistance to change, foster powerful leadership, and align teams toward a unified vision.
2025-01-2812 minLeading ChangeExploring Cyber Psychology and Personalization in the Modern Workplace with Tori PaulmanJoin Ema with special guest Tori Paulman, VP Analyst at Gartner, as they dive into the fascinating world of cyber psychology and its profound impact on the modern workplace. Tori discusses how human behavior is shaped in digital environments and the role of technology-driven personalization in transforming work dynamics.
2025-01-2122 minLeading ChangeWhy Change Management is Crucial for Sales Success with Callan HarringtonJoin Ema with special guest Callan Harrington, a 15-year Insurtech veteran and founder of Flashgrowth, to explore the hidden role change management plays in successful sales and enterprise implementations. From avoiding "shiny object syndrome" to easing change fatigue, Callan shares valuable lessons and actionable strategies to ensure smooth transitions for teams and clients.
2025-01-1412 minLeading ChangeTransforming Insurance Through Data, Technology, and Innovation with Bobbie Shrivastav & Renu Ann JosephJoin Ema with special guests Bobbie and Renu as they discuss the biggest challenges in insurance technology, the future of human-centered workflows, and the role of data-driven innovation. Learn how they're amplifying voices with their book and paving the way for diversity and transformation in the industry2025-01-0718 minLeading ChangeHuman-First AI: Balancing Productivity and Well-Being at Work with Todd McLeesJoin Ema and special guest Todd McLees, founder of Human Skills AI, as they explore how a human-first approach to AI can transform businesses. Learn how to shift from AI anxiety to AI agility, boosting productivity while prioritizing well-being and human flourishing
2024-12-2612 minLeading ChangeRedefining Success: Charting Your Path Beyond Burnout with Meg McKeenJoin Ema with special guest Meg McKean as they delve into overcoming corporate burnout and redefining career success. They discuss the power of self-discovery, transferable skills, and aligning work with personal values
2024-12-1026 minLeading ChangeInfluencers vs. Creators: Unpacking the Real Impact in the Digital Age with Ed HalseyEma sits down with Ed Halsey, VP of Marketing at Genasys, to dive into the nuanced world of influencers and creators. Ed shares his journey from founding Evermore Digital to his thoughts on the true meaning of influence in today's business landscape
2024-12-1027 minLeading ChangeBuilding Trust in Data Privacy with Nalini KaplanJoin Ema and special guest Nalini Kaplan, founder of reThink Trust, as she dives into the evolving landscape of data privacy. From compliance to building benchmarks of trust, she explores how companies can transform their approach to data protection in a world shaped by AI and legal complexities
2024-12-1017 minLeading ChangeBuilding AI Success: The Power of Multipliers in Your Organization with Andreas WelschEma sits down with AI strategy advisor Andreas Welch to explore the transformative concept of a "community of multipliers" in driving AI adoption and innovation. Andreas shares insights from his 23 years at SAP and discusses how leaders can harness AI for tangible business outcomes
2024-12-1010 minLeading ChangeBecoming Irreplaceable in the Age of AI with Pascal BornetJoin Ema and special guest Pascal as he shares his 20+ years of AI consulting experience and the inspiration behind his new book, Irreplaceable. He discusses the critical competencies for thriving in an AI-driven world, emphasizing the importance of adaptability, leveraging AI wisely, and enhancing uniquely human abilities »
2024-12-1028 min
Insurtechs.ioBuilding a Career in Insurance and Technology through Content with Ema RoloffJoin Jeff on this episode of Industry Voice as he talks with Ema Roloff, a former teacher turned corporate trainer, tech, and insurance industry leader. Ema shares her inspiring career transition, how platforms like TikTok and LinkedIn reshaped her path, and her journey into content creation and community-building. Don’t miss her insights on leadership, social inflation, and exciting future projects!
Connect with us on :
Insurtechs :
https://www.tiktok.com/@insurtechs
https://www.facebook.com/Insurtechs/
https://www.linkedin.com/company/insurtechs/
https://www.yo...2024-11-2229 min
Hart & Hustle PodcastWhat's Holding Gen Z Back from Succeeding in the Workforce?In this episode of the Hart & Hustle podcast, Ema Roloff, Co-Founder and Principal Consultant of Roloff Consulting, shares valuable insights on digital literacy, the widening skills gap in the workforce, and the disconnect between schools and business technology needs. Ema dives into how companies can better prepare Gen Z for the digital workplace, the dangers of "shiny object syndrome," and the challenges of implementing new technology. Learn how to navigate the future of digital transformation and empower your team with the right skills.2024-10-2355 min
The Legacy Leaders Show With Izabela LundbergMastering Digital Sales Strategy For Business GrowthOn the next episode of the Legacy Leaders Show, we are excited to welcome Ema Roloff, co-founder and principal consultant at Roloff Consulting. Ema specializes in helping businesses digitally transform their sales strategies to align with today’s evolving buyer behaviors. Through her expertise, she empowers sales teams to expand their reach, build authority, and drive revenue by leveraging a simple yet effective digital framework.
Ema’s passion for change management and digital transformation is evident in her work as a thought leader, keynote speaker, and podcast host. She’s a dynamic voice in guiding leaders to adopt success...2024-10-2146 min
The Legacy Leaders Show With Izabela LundbergMastering Digital Sales Strategy For Business GrowthOn the next episode of the Legacy Leaders Show, we are excited to welcome Ema Roloff, co-founder and principal consultant at Roloff Consulting. Ema specializes in helping businesses digitally transform their sales strategies to align with today’s evolving buyer behaviors. Through her expertise, she empowers sales teams to expand their reach, build authority, and drive revenue by leveraging a simple yet effective digital framework.Ema’s passion for change management and digital transformation is evident in her work as a thought leader, keynote speaker, and podcast host. She’s a dynamic voice in guiding leaders to adopt...2024-10-2146 min
Agency Intelligence: The Insurance Podcast NetworkDigital Insurance Pint: Ema Roloff, Co- Founder of Roloff ConsultingIn this episode, Emma Roloff, co-founder of Roloff Consulting, joins the podcast to discuss digital literacy and the challenges and opportunities in the insurance industry. Emma emphasizes the importance of understanding key technologies such as AI, cloud computing, and IoT. She also highlights the need for CEOs to focus on people and process when undergoing digital transformation. Emma shares insights on selling and buying differently, with a focus on education-focused sales and the shift towards online research and self-education by buyers. Overall, Emma emphasizes the importance of a holistic approach to technology adoption and the need for vendors to...2024-08-1152 min
The Savvy Adjuster PodcastArtificial Intelligence and the Future of Claims Adjusting With Ema RoloffIn this special edition of The Savvy Adjuster Podcast, host Chris Nichols is joined by Ema Roloff, cofounder of Roloff Consulting. Using her years of experience influencing the digital transformation of the insurance industry, Ema answers pressing questions about the future of AI for claims processing as technology grows and changes. Find out how carriers can combine these developments with a human touch to streamline processes and deliver exemplary customer service.Disclaimer: The views expressed by third-party guests of The Savvy Adjuster Podcast are their own and do not necessarily reflect the thoughts and opinions of Alpine I...2024-08-0734 min
That Annuity Show230 - The Power Of Personal Branding With Ema RoloffSummary In this episode, Emma Roloff, co-founder of Roloff Consulting, discusses the power of personal branding and digital transformation in sales and marketing. She shares a three-step framework for digital growth strategies: educate, connect, and consult. Emma explains the different platforms and their target demographics, including LinkedIn for professionals, Facebook for older demographics, Instagram for a median age group, and TikTok for a wide range of age groups. She also emphasizes the importance of organic growth and personal branding in building trust and authority. In this conversation, Ema Roloff discusses the importance of authenticity and finding one's content pillars. She e...2024-07-0548 min
Transform NOW283. The Importance of Digital Literacy and People-Driven ChangeIn this episode, host Michael Marchuk talks with Ema Roloff, co-founder of Roloff Consulting, about the importance of digital literacy and people-driven change in the business world. Ema shares her journey from teaching to corporate training to technology sales, highlighting the need for education and understanding in the technology industry.
Ema emphasizes the challenges companies face in implementing new technologies and the cultural change required for successful digital transformation. She also explores the concept of a hybrid workforce, where humans and digital labor work together, and the need for workforce orchestration. Ema envisions a future where technology...2024-05-2928 min
The Only ConstantEpisode #18 | Ema Roloff | Why rush to adopt AI without a foundational business strategy?In this episode of "The Only Constant," you can listen to a conversation between Lasse Rindom and Emma Roloff, where they discuss the strategic nuances of AI adoption in business.They critique the rush to adopt AI without a foundational business strategy, emphasizing that technology should support, not lead, business objectives. And their conversation explores the practical implications of this approach, considering the broader impacts on company culture and employee engagement. You get the following key discussion points: The risks of leading with technology instead of strategic business objectives.The impact of AI adoption on or...2024-04-181h 09
Digital Insurance PintSeason 7 - Episode 5: Ema RoloffIn this episode, Emma Roloff, co-founder of Roloff Consulting, joins the podcast to discuss digital literacy and the challenges and opportunities in the insurance industry.
The post Season 7 – Episode 5: Ema Roloff appeared first on Digital Insurance Pint.2024-03-2250 min
Conversations on the CreekMillennial Perspectives: Forecasting the Insurance Landscape in '24 with Ema RoloffIn Duck Creek’s annual reflections and predictions on the Creek episode, hosts Rob Savitsky and Zach May sit down with fellow millennial, Ema Roloff of Roloff Consulting, to rewind the tape on 2023 and crystalize their visions for the evolving terrain of the insurance industry in 2024.
With older workers retiring in droves, what have carriers been doing to attract younger workers and what will they be doing in 2024? What impact have we seen thus far by generative AI and what impact will it have in the coming year? Will claims teams reinvent themselves in 2024 or wil...2024-01-2440 min
That Annuity Show207 - Making The Most of Tech To Build Your Business In 2024 With Ema RoloffSummary Ema Roloff, Co-Founder and Principal Consultant of Roloff Consulting, discusses the challenges and opportunities of digital transformation in the annuity and broader insurance industry. She emphasizes the importance of addressing legacy systems and the education gap in digital literacy. Ema provides insights on how to start building digital literacy and recommends finding reliable sources for learning. She also discusses the fear associated with AI and the need to overcome it by focusing on the benefits and practical applications. Ema highlights the power of video content and authenticity in marketing and suggests becoming the favorite teacher to build trust with c...2024-01-0542 min
Insurance Unplugged with Lisa WardlawAI in the City with Ema Roloff & Lisa WardlawThis week's episode of the AI in the City series, Ema Roloff, Founder & Principal Consultant of Roloff Consulting joins Lisa Wardlaw to discuss AI through her lens.
Subscribe now for more episodes this season on Insurance Unplugged with Lisa Wardlaw.
Learn more about our sponsor Expert.AI https://www.expert.ai/
Visit www.360digitalimmersion.com for more information on how to work with Lisa.2023-11-2936 min
The Future of InsuranceITC Recap with Ema Roloff Ema Roloff is a passionate educator and digital transformation expert with a unique background in teaching and over a decade of experience guiding companies through their digital evolution. She is the co-founder of Roloff Consulting and the Host of Leading Change. Ema has received prestigious awards and accolades, including the RISE 35 under 35 Award and recognition as an Industry Influencer by InsurTech Hartford. Ema's diverse experience spans various industries, enabling her to identify patterns and facilitate insightful discussions that transcend industry boundaries. With over 300 expert interviews conducted in Digital Transformation and Innovation, Ema is a trusted voice in...2023-11-0712 minThe Future of InsuranceITC Recap with Ema Roloff Ema Roloff is a passionate educator and digital transformation expert with a unique background in teaching and over a decade of experience guiding companies through their digital evolution. She is the co-founder of Roloff Consulting and the Host of Leading Change. Ema has received prestigious awards and accolades, including the RISE 35 under 35 Award and recognition as an Industry Influencer by InsurTech Hartford. Ema's diverse experience spans various industries, enabling her to identify patterns and facilitate insightful discussions that transcend industry boundaries. With over 300 expert interviews conducted in Digital Transformation and Innovation, Ema is a trusted voice in...2023-11-0712 min
Lemme 'splain podcast: for when there is too much to sum upLemme 'splain podcast | Ep.7 - Ema Roloff: Change Management & Engaging the People in the MachineHow do you maintain team member engagement throughout a Digital Transformation?Today we’re talking with Ema Rolloff, speaker, facilitator, and co-founder of Roloff Consulting. We’ll discuss the importance of the human factor in change management for digital transformations.In this conversation, we discuss:➔ every good salesperson is a teacher at heart➔ the different levels of communication for different audiences➔ maintaining communications across the entire process➔ facilitating digital literacy across a company➔ it is even possible to over communicate during change management?➔ how can sales tea...2023-10-2648 min
100 Women in Insurance007: Changing the Language Around Sales with Ema RoloffHow do you navigate the transition from a corporate role to owning your own business? How can we encourage more women to enter revenue-generating positions in the insurance industry? How could we alter the parlance pertaining to insurance sales to be more inclusive of alternative methods for closing sales?
In this episode, we’re thrilled to be speaking with Ema Roloff, co-founder and principal consultant of the newly established Roloff Consulting! In conversation with Sandra Lewin, she discusses how she transitioned from teaching into the world of technology, and subsequently insurance, sales. She emphasises the importance of an...2023-10-1939 min
Profiles in RiskEma Roloff, Co-Founder and Principal Consultant at Roloff Consulting - PIR Ep. 468Tony chats with Ema Roloff, Co-Founder and Principal Consultant at Roloff Consulting. They are focused on helping software and services companies serving insurance really narrow in on how to transform their processes.Ema Roloff: https://www.linkedin.com/in/emaroloff/Roloff Consulting: https://www.roloffconsulting.com/YouTube Version: https://youtu.be/2HW8AfWt-zc2023-10-0432 min
Determined To Succeed with Dawn MullarneyEmbracing Social Selling: Building Authority and Trust with Ema RoloffJoin host Dawn Mullarney in an inspiring episode of "Determined to Succeed," as she sits down with Ema Roloff, a renowned sales professional and social media influencer. Delve into Ema's expert insights on leveraging social media to build trust, authority, and a thriving online community.
Ema shares her journey of embracing social selling and how she effectively communicates complex concepts in a simple, relatable manner. Discover her "try it" mindset, which drives her to fearlessly tackle new challenges, leading to unexpected successes in the realm of video content creation.
Gain valuable tips on staying creative...2023-08-0129 min
Digital Transformation TalksBitcoin - What is Bitcoin, How it's Disrupting Finance & Debunking MythsHear from James Roloff, Digital Sales and Marketing Strategist, on what Bitcoin is, how it has disrupted the finance industry, and some of the myths surrounding Bitcoin. RESOURCES & LINKS ➞ Your Ultimate Guide to Digital Transformation - https://bit.ly/3hYSDsa ➞ Subscribe to our Blog - https://go.naviant.com/blog-subscribe2023-06-0112 minADJUSTEDDigital Transformations with Ema RoloffIn this episode, ADJUSTED welcomes Ema Roloff Director of North American Property and Casualty Sales. Ema discusses effective implementation of digital transformations and some ways to help facilitate an easy transformation.Season 5 is brought to you by Berkley Industrial Comp. This episode is hosted by Greg Hamlin and guest co-host Sam Neer, Group Product Manager with Berkley Alternative Market Technology (BAMTECH). Visit the Berkley Industrial Comp blog for more!Got questions? Send them to marketing@berkindcomp.comFor music inquiries, contact Cameron Runyan at camrunyan9@gmail.com2023-05-2943 min