Shows
InsTech - insurance & innovation with Matthew Grant & Robin MerttensRob Beller & Lee Boyd, Alacrity Solutions and Co-hosts: FNO: InsureTech Podcast: Building insurance networks one podcast at a time (351)The ultimate insurtech podcast crossover.
In this episode, Matthew Grant is joined by Rob Beller and Lee Boyd, co-hosts of the FNO: InsureTech Podcast, for a cross-continental conversation on what they’ve learned after more than 300 episodes spotlighting insurance innovation. Rob and Lee share insights from their day jobs at Alacrity Solutions and discuss the realities of claims management in the US, the cultural differences they notice when visiting the London Market and why podcasting has become one of their most valuable tools for professional growth.
Also joining the conversation is InsTech’s own Zoja, step...2025-04-2029 min
FNO: InsureTechEp 270: Wildfire Insurance Challenges & InsureTech Innovations: Insights with Caribou HonigIn this episode of the FNO: InsureTech Podcast, Rob Beller and Lee Boyd sit down with Caribou Honig, Chairman and Co-Founder of InsureTech Connect. Ever charming and insightful, Caribou shares insights from his experience building a home in Santa Fe, covering the challenges of obtaining homeowners insurance in wildfire-prone areas. The discussion explores the innovations and challenges of the insuretech marketplace, the implications of market dislocation, and the role of innovative insuretech players in addressing gaps. His candid reflections on the sector's growth, the role of technology, and future trends present valuable insights for all listeners involved in insuretech.2024-10-111h 11FNO: InsureTechEp 269: Inside ITC Vegas: Innovation, Networking, and the Future of InsureTech with Bill HarrisFNO Insuretech listeners: Use promo code ITCVFNO200 for $200 off your ITC Vegas registration. Join us for a fun chat with Bill Harris, the Chief Customer Officer and co-founder of InsureTech Connect, as we dive into the exciting world of the upcoming InsureTech Connect Vegas (ITC Vegas) conference! Bill gives us the scoop on what attendees can look forward to, including cool new features, tailored programs, and those ever-popular networking opportunities. Bill shares how he helps make the massive conference feel cozy and manageable for everyone. From its startup-centric beginnings to now hosting industry giants like Salesforce, the...2024-09-2843 minFNO: InsureTechFrom the Vault: AM Best Interviews FNO: InsureTechWe wish our listeners a wonderful and prosperous new year! As Rob and Lee continue their holiday break, we bring you another episode from the FNO: InsureTech audio vault. Hosts Rob and Lee had the pleasure of speaking with AM Best TV's Lee McDonald earlier this year, discussing the founding, growth and development of the FNO: InsureTech podcast. With over 200 episodes and counting, Lee and Rob are excited to continue the journey of sharing insuretech with listeners. Check out the interview in video: https://lnkd.in/gnXP-z972023-12-2924 minFNO: InsureTechFrom the Vault: VOOM Insurance Co-founder & CEO, Tomer KashiThe FNO: InsureTech team is enjoying a well-deserved holiday break. Before taking off to spend time with their families, Rob and Lee select some great episodes from the FNO: InsureTech Vault to share with you over the next few weeks. VOOM is a pioneering insuretech company developing advanced insurance products for emerging mobility segments. They offer digital, on-demand insurance for a wide range of vehicles from drones and light planes to motorcycles, e-scooters, and contemporary fleets. Rob and Tomer Kashi, CEO and Co-founder of VOOM Insurance, delve into the journey of VOOM over the past six years...2023-12-2254 min
FNO: InsureTechVOOM Insurance Co-founder & CEO, Tomer KashiIn the latest episode of FNO: InsureTech, host Rob talks with Tomer Kashi, Co-founder & CEO of VOOM Insurance. VOOM is a pioneering insuretech company developing advanced insurance products for emerging mobility segments. They offer digital, on-demand insurance for a wide range of vehicles from drones and light planes to motorcycles, e-scooters, and contemporary fleets. Rob and Tomer delve into the journey of VOOM over the past six years in the insuretech space, their views on pay-per-mile and usage-based models, the data advantage that VOOM possesses, and much more. If you enjoy listening to FNO: InsureTech...2023-07-1453 min
FNO: InsureTechFNO: InsureTech gets interviewed by AM Best TVIn the latest episode of FNO: InsureTech, hosts Rob and Lee had the pleasure of speaking with AM Best TV's Lee McDonald on the founding, growth and development of the FNO: InsureTech podcast. With over 200 episodes and counting, we're excited to continue the journey of sharing insuretech with listeners. Check out the interview in video: https://lnkd.in/gnXP-z97 Like what you hear on FNO: InsureTech? Know someone who would be a great guest for the podcast? Let us know: Email us at almoss@alacritysolutions.com.2023-06-3022 min
FNO: InsureTechFNO:InsureTech at #2023ACCESSRob and Lee attended Alacrity Solutions’ 2023 ACCESS Conference, held in Orlando, Florida, earlier this week, to not only celebrate the success of Alacrity’s contractor network, but to talk with some guests that are actively using and/or supporting a managed repair program. Join our hosts as they talk with (in consecutive order) Dr. Theresa Young, MBA,CPCU, PMP, ArE, Claims Homeowners Operations Process Manager at CSAA Insurance Group, a AAA Insurer; Steven Gregory, Vice President of Claims at Tower Hill Insurance Group; Scott Severe, SVP, Alliances and Industry Relations at CoreLogic | Nextgear Solutions; and Jonathan Miko, Chie...2023-05-2645 minFNO: InsureTechEp 205 – IA Capital Group Managing Partner, Andrew LernerFNO: InsureTech continues its dive into venture capital, and this week we’re happy to have Andrew Lerner, Managing Partner of IA Capital Group, on the show. Andrew is responsible for the day-to-day activities of IA Capital and is a member of its investment committee. Join Lee and Rob as they talk with Andrew and learn more about IA Capital Group, their past investments, Insuretech 2.0, chess, and more on this episode you don’t want to miss. To learn more about IA Capital Group, visit https://www.iacapgroup.com. Like what you hear on FNO: Insur...2023-01-2851 minFNO: InsureTechEp 204 – Aquiline Technology Growth Partner & Head, Max Chee Aquiline’s venture capital group, Aquiline Technology Growth (ATG), is dedicated to making early and growth stage investments across Insuretech, Fintech and related Enterprise. With several of our past insuretech guests having been grown and supported by Aquiline, FNO: InsureTech wanted to bring them on the podcast to learn more about ATG, how they’re funding insuretech, and to pick the mind of the Max Chee, Partner and Head. Join Max and Rob on this episode that dives into venture capital and more. To learn more about Aquiline and Aquiline Technology Growth, visit https://www.aquiline.com. 2023-01-2053 minFNO: InsureTechInsureTech Connect Preview, featuring Jay Weintraub & Caribou HonigIn our annual tradition, FNO: InsureTech talks with InsureTech Connect founders Jay Weintraub and Caribou Honig. Join Jay, Caribou, Rob, and Lee in this great conversation as they talk about the annual conference, its history and current state, insuretech 2.0, and much more. ITC 2022 happens from September 20-22, 2022. We wish all the attendees a wonderful time celebrating insurance and technology, and the intersection between that continues to evolve and innovate the verticals. Like what you hear on FNO: InsureTech? Know someone who would be a great guest for the podcast? Let us know: Email...2022-09-1952 minFNO: InsureTechObie Insurance CIO, Matthew SutikaOn the latest episode of FNO: InsureTech, Rob and Lee talk with Matthew (Matt) Sutika, CIO of Obie Insurance (Obie). Obie is reinventing the insurance process for landlords and rental property investors. Whether a seasoned investor or just starting out, Obie makes requesting a quote and getting coverage simple, affordable, and transparent. Servicing a unique niche of the insurance vertical, Rob and Lee wanted to learn more about Obie. Join Matt and FNO: InsureTech as they discuss the origins of Obie, a key acquisition, thoughts on insuretech past and present, and much more. Learn more...2022-04-2245 minFNO: InsureTechIBHS former CEO, Julie RochmanOn the latest episode of FNO: InsureTech, Rob and Lee talk with Julie Rochman, former CEO of the Insurance Institute for Business & Home Safety (IBHS). IBHS is an independent, nonprofit, scientific research and communications organization supported solely by property insurers and reinsurers. They deliver top-tier science and translate it into action so they can prevent risks, strengthen homes and businesses, inform the insurance industry, and support thriving communities. Join Julie, Rob, and Lee as they discuss Julie’s extensive experience in the insurance industry, her many seats on boards, her thoughts on insuretech, and much mor...2022-04-0849 minFNO: InsureTechHover Inc. COO & VP of Growth, Matt Lewis, and Staff Product Manager, Ben AbbottOn our 170th episode of FNO: InsureTech, we bring back an insuretech that continues to innovate the insurance industry, and has become the face of insuretech and insurance innovation. Rob and Lee talk with Hover Inc.’s Matt Lewis, COO and VP of Growth, and Ben Abbott, Staff Product Manager. With the announcement in Febraury (2022) of the Hover and Verisk integration, FNO: InsureTech wanted to learn more about the exciting news from the team at Hover. Join Rob and Lee as they hear from Ben and Matt, and how this new relationship will continue to innovate the cl...2022-03-1848 minFNO: InsureTechOpenly COO, Chris Bacon, & Hosta AI Co-Founder, Henriette FleischmannOn our 169th episode of FNO: InsureTech, Lee talks with Chris Bacon, COO at Openly, and Henriette Fleischmann, Co-Founder of Hosta A.I. With the recent partnership between Openly and Hosta A.I., FNO: InsureTech’s Lee talks with Chris and Henriette to explore the new relationship, the individual companies themselves, and how both are bringing innovation to the insurance industry. Like what you hear on FNO: InsureTech? Know someone who would be a great fit as a guest for the podcast? Let us know: Email us at amuya@alacritysolutions.com!2022-03-1134 minFNO: InsureTechFrom the Vault: Xactware President, Mike FultonOn this episode of FNO: InsureTech, we dive into the FNO: InsureTech Vault to pull out a great episode featuring Mike Fulton, President of Xactware, which originally aired in May of 2021. Join Lee and Rob as they catch up with Mike and discuss Elevate 2021 and the shift to a virtual experience; finding the balance between leading and following in the industry; the continued advancement of innovation and integration; and more. Like what you hear on FNO: InsureTech? Know someone who'd be a great guest on the podcast? Let us know! Email amuya@alacritysolutions.com!2022-02-1153 minFNO: InsureTechKin Insurance VP of Claims, Clay RisingOn this episode of FNO: InsureTech, Rob and Lee talk with Clay Rising, Vice President of Claims at Kin Insurance. Having spoken to them back in the winter of 2019, it’s about time that Rob and Lee follow up with another great conversation with Kin. Kin is the home insurance company for every new normal, leveraging innovation to empower homeowners and their insurance. Because of their technology and direct-to-consumer model, they provide affordable pricing without compromising coverage, even in areas most impacted by climate change. Join Clay, Rob, and Lee as they talk insuretech, Kin, an...2022-02-0441 minFNO: InsureTechFrom the Vault: Wyze Co-Founder & CMO Dave CrosbyOn this episode of FNO: InsureTech, we bring back another awesome company that we last had on the podcast back in November 2020. Rob and Lee talk with Dave Crosby, Co-Founder & CMO of Wyze. At its core, Wyze is rooted in relationships. With every product and service they’ve built, they are paving a way forward for bringing innovation to the home and livelihood. Smart cameras, home monitoring systems, health and lifestyle items; just to name a few, they are bringing technology to more people with inexpensive, quality products. Join FNO: InsureTech as we learn more abo...2022-01-2842 minFNO: InsureTechEp 163 – Hippo Insurance Chief Underwriting Officer, Chris DonahueOn this episode of FNO: InsureTech, Rob and Lee talk with Chris Donahue, Chief Underwriting Officer at Hippo Insurance. As we reconvene from the holidays, we start the year off with a great interview from Hippo Insurance. Join us as we learn more about Chris’ role at Hippo, the focus on loss/risk mitigation, emerging technologies and data sources; and more. Like what you hear on FNO: InsureTech? Know someone who’d be a great guest on our podcast? Email us at fno@470claims.com!2022-01-2141 min
FNO: InsureTechFrom the Vault: Zendrive Co-Founder & CEO Jonathan MatusOn this episode of FNO: InsureTech, we bring back another awesome company that we last had on the podcast back in 2020. Rob and Lee talk with Jonathan Matus, Co-Founder & CEO of Zendrive. Zendrive’s Mobility Risk Intelligence (MRI) platform empowers users to understand and mitigate mobility risk with behavioral feedback, predictive insights, and automated alerts. Zendrive is power usage-based insurance, claims automation, risk modeling, and more. Join FNO: InsureTech as we learn more about the Jonathan’s journey to Zendrive, what Zendrive is, and much more on this episode. (Originally released May...2022-01-141h 10
FNO: InsureTechFrom the Vault: Hosta A.I. Co-Founders Henriette Fleischmann & Rachelle VillalonOn this episode of FNO: InsureTech, we bring back an awesome episode and company that we last had on the podcast back in 2020. Rob and Lee had the opportunity to talk with Rachelle and Henriette, co-founders of Hosta A.I. (a.k.a. Hosta Labs) learn more about this innovative company. Join Rachelle, Henriette, Rob, and Lee as they discuss: what Hosta Labs is, and what is Hopper AI; a walkthrough of their technology and application of it; Rachelle’s education and experience and how it led to the founding to Hosta Labs; thoughts on the va...2022-01-0840 min
FNO: InsureTechOur End-of-Year EpisodeRob and Lee talk with the FNO: InsureTech team and chat about 2021 and a little of what’s in store for 2022. Join us as the FNO: InsureTech crew chat it up and talk personal goals, goals achieved in 2021, and more! Like what you hear on FNO: InsureTech? Let us know! Email us at fno@470claims.com.2021-12-3123 min
FNO: InsureTechAscend Co-CEO & Co-Founder, Andrew WynnRob and Lee talk with Ascend Co-CEO and Co-Founder, Andrew Wynn, in Episode 159 of the FNO: InsureTech Podcast! Ascend is innovating insurance payments. With automated, all-in-one financing, collections, and payables innovations, they are providing customers with a better, greater online checkout experience. Ascend is led by two serial entrepreneurs, and FNO: InsureTech had the wonderful opportunity to talk with one of its co-founders, Andrew Wynn, to learn more about this new insuretech that’s making waves in the insurance payment space, Andrew's experiences leading up to Ascend, and much more. Like what you he...2021-12-2541 min
FNO: InsureTechVerikai CEO, Jeffrey ChenRob and Lee talk with Verikai CEO, Jeffrey Chen in Episode 158 of the FNO: InsureTech Podcast! FNO: InsureTech welcomes Verikai to the podcast! Verikai has poised itself as the most accurate predictive risk tool for insurance, leveraging machine learning and behavioral data to better assess and understand risk and empower the bottom line in underwriting. Like what you hear? Let us know: email us at fno@470claims.com2021-12-1850 min
FNO: InsureTechFNO: InsureTech talks with Hippo at ITC 2021Rob and Lee talk with Hippo Insurance (Hippo) Leaders Assaf Wand, Rick McCathron, and Chris Donahue on this special episode recorded at InsureTech Connect 2021. With the annual event of InsureTech Connect, great minds and companies come together and network and celebrate innovation in insurance and technology. Hosts Rob and Lee had the opportunity to have a conversation with the following Hippo Insurance execs: CEO & Co-Founder Assaf Wand, President Rick McCathron, and Chief Underwriting Officer Chris Donahue. Join Assaf, Rick, Chris, Rob, and Lee as they discuss: why Hippo is attending ITC 2021 the evolution of...2021-10-2224 min
FNO: InsureTechSnapsheet President & Chief Operating Officer, Andrew CohenOn this episode of FNO: InsureTech, we talk with Andrew Cohen, President and COO of Snapsheet. FNO: InsureTech continues to learn more about Snapsheet and how they are automating the claims process, leveraging cloud-native management software, technology, and services to drive claims, appraisals, and payments. Join Andrew, Rob, and Lee as they discuss: Snapsheet as pioneers of auto appraisals and claims process. straight-through processing. perspective from an insurance guy gone insuretech, and much more. 2021-07-2344 min
FNO: InsureTech2021 InsureTech Connect Preview, feat. Caribou Honig & Jay WeintraubOn this episode of FNO: InsureTech, we talk with Caribou Honig & Jay Weintraub, Co-Founders of InsureTech Connect. ITC Vegas returns October 2021. Following the tail of an innovative, digital experience of ITC 2020, 2021’s conference is expected to continue the legacy of bringing about change, innovation, and decision-making for the insuretech community. As 2020 brought about change amidst a global pandemic, the conference made adjustments and decisions that continued to enable growth and potential for insurance and technology. Will 2021 do the same? Join Jay, Caribou, Rob, & Lee as they discuss: details on InsureTech Connect 2021, and a...2021-07-0949 min
FNO: InsureTechInsuretech 2021, featuring Caribou Honig & Martha NotarasOn this episode of FNO: InsureTech we discuss insuretech in 2021. Our guests for this annual episode are no strangers to the insuretech space: Caribou Honig, Chairman & Co-Founder of InsureTech Connect, amongst other things; and Martha Notaras, Managing Partner at Brewer Lane Ventures. It’s been a year since we had both Martha and Caribou on the podcast together, and what a year it has been! Join Rob, Lee, and guests reunited, as they discuss: the changes that occurred in insuretech during 2021, supplies & demands of cash and addressable markets, advantages for insuretech vs. incumbents, predictions for insuretech in 2021 and th...2021-03-1247 min
FNO: InsureTechWyze Co-Founder & CMO, Dave CrosbyOn this episode of FNO: InsureTech, Rob & Lee talk with Dave Crosby, Co-Founder & CMO of Wyze. Their goal is simple: Make quality smart home technology accessible to everyone. Wyze Labs is a team composed of innovators and tech geeks obsessed with making smart home products accessible to everyone. Their belief is that customers shouldn’t have to compromise – beautifully designed smart home products should enrich people’s lives and be something everyone can afford. With its strong grasp on the IoT space and products that align with insurance companies, FNO: InsureTech couldn’t pass the...2020-11-2742 min
FNO: InsureTechTHE 100th EpisodeOn this special episode of FNO: InsureTech, the podcast production team interviews hosts Rob Beller and Lee Boyd. As we reach the 100th episode of the podcast, Alisha and Aldrin interview Rob and Lee in hopes to inform, educate, and entertain listeners on who the hosts are. They also ask Rob and Lee a variety of questions about the show, looking back at the past and into the future of FNO: InsureTech. Join Rob, Lee, Alisha, and Aldrin as they discuss: who are Rob and Lee; what they have learned over the last 99 episodes, what to...2020-11-0644 min
FNO: InsureTechTalespin Co-Founder & Chief Content Officer, Stephen FromkinOn this episode of FNO: InsureTech we are joined by Stephen Fromkin, Co-Founder & Chief Content Officer at Talespin. Talespin is an enterprise software solutions company that leverages immersive technology (VR, AR & MR) to transform the way global workforces learn, train and collaborate. With offices in Los Angeles, California and Utrecht, The Netherlands, Talespin is changing the way organizations and employees around the world experience work, enabling enterprises to build a more collaborative, inclusive, and productive future of work. FNO: InsureTech had the opportunity to talk with Stephen and learn more about Talespin. 2020-09-1142 min
FNO: InsureTechBONUS – FNO: News – Experts weigh in on the Lemonade IPOOn this special episode of FNO: News, we talk with insurance and insuretech industry experts who weigh in on the recent Lemonade IPO. Hosts Rob and Lee talked with 8 experts/influencers from across the insurance and insuretech industries and asked: What does the Lemonade IPO mean for the insurance/insuretech ecosystem? Listen to this special FNO: News segment, Experts weigh in on the Lemonade IPO. Time stamps and guests: 4:06 - Dan Reed, Managing Director, American Family Ventures 10:34 - Assaf Wand, CEO & Co-Founder, Hippo Insurance 17:06 - Mark Breading, Partner, Strategy Meets Action 24:10 - Tim Attia, CEO...2020-07-1359 min
FNO: InsureTechBONUS - Navigating The Next Normal: InsuretechsA FNO: InsureTech & Quesnay Collaboration Welcome to the first of our three-part miniseries, Navigating the Next Normal. On this episode, we talk with two insuretechs: Farron Blanc, Co-Founder & CEO at Gerry; and Laura Kornhauser, Co-Founder & CEO at Stratyfy. Join FNO: InsureTech hosts Rob & Lee, and Quesnay’s President & Co-Founder, Jennifer Byrne, as they take a look at three different groups (insuretechs, carriers, and investors/VCs), each with special guests and their unique perspectives on what's going on in the insurance world today, and what is the "Next Normal". Check out Quesnay's Female Founders in InsurTech 2020, an an...2020-07-0733 min
FNO: InsureTechCape Analytics CEO & Co-Founder, Ryan KottenstetteOn this episode of FNO: InsureTech we are joined by Ryan Kottenstette, CEO & Co-Founder of Cape Analytics. Founded in 2014, Cape Analytics uses deep learning and geospatial imagery to provide instant property intelligence for properties across the United States. Cape Analytics enables users to access valuable property attributes at time of underwriting—with the accuracy and detail that traditionally required an on-site inspection, but with the speed and coverage of property record pre-fill. Join Ryan, Rob, and Lee as they discuss: the inspiration and insight that led to the founding of Cape Analytics; the impo...2020-07-0344 min
FNO: InsureTechBONUS: FNO: Conferences - Elevate 2020 Conference: Conversations with InsuretechsThe FNO: InsureTech Podcast had the wonderful opportunity to talk with several insuretechs attending the Elevate 2020 Conference on February 11 & 12 in Salt Lake City. Guests (In Order of Appearance): Scott Beaty, Director of Product - Claims Workflow, at Xactware; Andy Greff, CEO of PLNAR; Tomer Poran, Director of Business Development at Matterport; Jennifer Hevelone, Vice President of Customer Success at Next Gear Solutions; & Phil Klotzbach, Research Scientist at Colorado State University.2020-06-301h 02
FNO: InsureTechInsureTech Connect 2020 Preview with Caribou Honig & Jay Weintraub, Co-Founders of InsureTech ConnectOn this episode of FNO: InsureTech we are joined by Caribou Honig, Chairman & Co-Founder; and Jay Weintraub, CEO & Co-Founder, of InsureTech Connect. The mission of InsureTech Connect (ITC) is to help catalyze the insurance industry. They do it by connecting the best people and the best ideas under one roof. But, what if there is no physical roof? With the current pandemic situation in the world, adaptations to a new normal has brought ITC to innovate their ability to connect and network the insurance industry. We had the opportunity to speak with Caribou...2020-06-2649 min
FNO: InsureTechSnapsheet’s President, Jamie YoderOn this episode of FNO: InsureTech we are joined by Jamie Yoder, President of Snapsheet. Snapsheet exists to make the claims process simple for everyone. Through leveraging virtual estimating, as well as a focus on digitization and intelligent automation, Snapsheet has created a streamlined, end-to-end, cloud-native claims management platform. Hosts Rob and Lee had the pleasure of having Jamie share his story and share Snapsheet’s endeavors. Join Jamie, Rob, and Lee as they discuss: Jamie’s past experience and how it led to his current role; how COVID-19 has accelerated and moved techno...2020-06-1948 min
FNO: InsureTechArturo’s CEO, John-Isaac “jC” ClarkOn this episode of FNO: InsureTech we are joined by John-Isaac “jC” Clark, CEO of Arturo. A spinoff of American Family Insurance, Chicago-based startup Arturo is all about artificial intelligence, data, and deep learning. Through their machine learning, analytic procedures, and access to multiple sources of data, they are able to prove highly accurate property data in as little as five seconds. Hosts Rob and Lee had the opportunity to talk with jC and learn more about his journey and how Arturo came to be where it is today. Join jC, Rob, and Lee...2020-06-0554 min
FNO: InsureTechTower Hill Insurance Group’s Vice President of Claims, Steven GregoryOn this episode of FNO: InsureTech we are joined by Steven Gregory, Vice President of Claims at Tower Hill Insurance Group (THIG). As one of Florida’s largest residential property insurers, Tower Hill has been servicing Florida home and business owners for nearly half a century. Having spoken with THIG before (on episode 40, featuring Catherine Reese, Chief Claims Officer at THIG), we’ve learned how important innovation in claims and insuretech are to them. We had the opportunity to speak with Steven, who recently moved to Florida from Texas to join THIG. Join Steven, Rob, and...2020-05-2935 min
FNO: InsureTechJuniper Labs CEO Lance Poole, and Coterie Founder & CEO David McFarlandOn this episode of FNO: InsureTech we are joined by Lance Poole, CEO of Juniper Labs, and David McFarland, Founder & CEO, of Coterie. Juniper Labs helps carriers, insurtech and brokers make the SMB segment more profitable. Coterie offers API-based commercial insurance for today's workforce. Both of these startups are spearheaded by actuaries. We had an opportunity to talk with the CEOs and pick their minds on current events and their unique perspectives on insuretech. To learn about Juniper Labs, visit: https://www.juniperlabs.io To learn about Coterie, visit: https://coterieinsurance.com FNO: Insure...2020-05-2254 min
FNO: InsureTechZendrive CEO & Founder, Jonathan MatusOn this episode of FNO: InsureTech we are joined by Jonathan Matus, CEO & Founder of Zendrive. Knowing when and how your users drive lets you adapt to their context. Zendrive leverages over 180 billion miles of data analyzed and the sensors in smartphones, to measure and improve driving behavior. Their tools can detect collisions, predict risk, improve fuel efficiency, and more, and are easy to integrate in an app or phone. With these capabilities and data, they have found a niche within claims in insurance. Join Jonathan, Rob, and Lee as they discuss:...2020-05-151h 12
FNO: InsureTechHippo Insurance CEO & Co-Founder, Assaf WandOn this episode of FNO: InsureTech we are joined by Assaf Wand, CEO & Co-Founder of Hippo Insurance. Since 2015, Hippo Insurance has leveraged and married modern insurance practices with modern technology, offering smarter products to meet modern demands. Hippo has also taken a proactive approach to home insurance, utilizing smart home devices to detect current and mitigate future problems. We sat down and talked with Assaf Wand to learn more. Join Assaf, Lee, and Rob as they discuss: the origin and beginning of Hippo. Hippo’s approach in being a proactive insurance company. Hippo’s new...2020-05-081h 03
FNO: InsureTechDonan President & CEO, Lyle DonanOn this episode of FNO: InsureTech we are joined by Lyle Donan, President & CEO of Donan. A nationally recognized leader in forensic engineering and fire investigation services, Donan works in multiple business verticals, including insurance. Leveraging innovation and insuretech, they are able to work with insurance carriers and become part of the claims process. Join Lyle, Lee, and Rob as they discuss Donan’s history and how they got to where they are today in property forensics; the influence of drones and their application on claims; subrogation, its definition, and some examples; Source7 and more.2020-05-0151 min
FNO: InsureTechRiskGenius Co-Founder & CEO Chris CheathamOn this episode of FNO: InsureTech we are joined by Chris Cheatham, Co-Founder and CEO of RiskGenius. RiskGenius leverages an Al-driven, SaaS-based solution made specifically for the insurance industry that lets them rapidly understand terms of coverage across a body of policy documents. This solution provides better understanding, efficiency, and reduces the turnaround time. Hosts Rob and Lee had an opportunity to chat with Chris and learn more about RiskGenius. To learn about RiskGenius, visit: https://www.riskgenius.com To check out Insurance Prospectus, visit: https://www.riskgenius.com/insurance-prospectus/ FNO...2020-04-2447 min
FNO: InsureTechInsuretech Disruption? Caribou Honig & Martha Notaras Think About the Impact of COVID-19 on the Insuretech EcosystemOn this episode of FNO: InsureTech we are joined by Caribou Honig, Co-founder and Chairman at InsureTech Connect, and Martha Notaras, Managing Partner at Brewer Lane Ventures. What is the next normal? What happens afterwards? Co-hosts Rob and Lee discuss with Caribou and Martha the impact of COVID-19 on different aspects of the Insuretech ecosystem.2020-04-1755 min
FNO: InsureTechHOVER’s CEO & Founder, A.J. AltmanOn this episode of FNO: InsureTech we are joined by A.J. Altman, CEO and Co-Founder of HOVER. HOVER is building the future of 3D property data with a platform that lets anyone create accurate 3D models, from just a few smartphone photos. Their aim: Improve claims efficiency with a shared understanding of measurements. We had the opportunity to chat with A.J. and learn more about HOVER. Listen in as A.J., Lee, and Rob discuss what Hover is and the various industrial verticals they serve; the recent, independent roof measuring study with HOVER, co...2020-04-0355 min
FNO: InsureTechSwyfft’s Chief Claims Officer, John LangowskiOn this episode of FNO: InsureTech we are joined by John Langowski, Chief Claims Officer of Swyfft. Swyfft is in the business to save insureds time and money. They are leveraging patented analytical methods and unique data sources to more accurately assess the risks to your home and property. FNO: InsureTech talks with their Chief Claims Officer to get a better understanding of what's happening at Swyfft. Listen in as John, Lee, and Rob discuss what has happened at Swyfft since the first interview, the implementation of Swyfft’s in-house claims department, the current COVID...2020-03-2756 min
FNO: InsureTechChisel AI CEO & Founder, Ron GlozmanOn this episode of FNO: InsureTech we are joined by Ron Glozman, CEO & Founder of Chisel AI. While attending the University of Waterloo in the 2010s, Ron thought of ways to read and comprehend lengthy texts quickly and effortlessly. He envisioned an app that reduced time spent reading textbooks from days to minutes. Fast forward to today, and from dorm room to board room, Chisel AI has created an artificial intelligence solution for commercial insurance brokers and carriers to boost sales, reduce human errors, and increase customer satisfaction, all without adding staff. FNO: I...2020-03-2052 min
FNO: InsureTechBryan Falchuk, Author, Speaker, & Life CoachOn this episode of FNO: InsureTech we are joined by Author, Speaker, and Life Coach Bryan Falchuk. Bryan has a lot of knowledge and experience to leverage. Life and executive coach, public speaker, C-level executive and the best-selling author. Couple these with active and past roles in the carrier and insuretech spaces, and Bryan has a truly unique perspective on the insurance vertical. FNO: InsureTech Podcast is created, produced, and sponsored by Fourseventy Claim Management. Learn more at https://470claims.com. Visit us online at www.fnoinsuretech.com.2020-03-1342 min
FNO: InsureTechTexas Windstorm Insurance Association/Texas Fair Plan Association's Chief Claims Officer, Dave WilliamsOn this episode of FNO: InsureTech we are joined by Dave Williams, Chief Claims Officer at Texas Windstorm Insurance Association/Texas Fair Plan Association. The Texas Windstorm Insurance Association (TWIA) was established in 1971 by the Texas Legislature to provide wind and hail coverage to applicants unable to obtain insurance in the private market. The Texas FAIR Plan Association, managed by TWIA, is to provide essential residential property insurance products and services for eligible Texas policyholders when no one else will. To learn more about TWIA, visit https://www.twia.org. To learn more about the Texas FAIR Pl...2020-03-0647 min
FNO: InsureTechBONUS: FNO: Conferences - Elevate 2020 Conference: Conversations with CarriersThe FNO: InsureTech Podcast had the wonderful opportunity to talk with several insurance carriers attending the Elevate 2020 Conference on February 11 & 12 in Salt Lake City. Guests (In Order of Appearance): Theresa Young - CSAA Insurance, Andy Connell / Chris Crilley - Grange Insurance, Carlos Sanchez - Allstate Insurance, Tony Triola - Liberty Mutual Insurance, Chris McLeod - Auto Club Group Insurance, Joseph Marinelli - State Auto Insurance 2020-03-031h 19
FNO: InsureTechLadder’s CEO & Co-Founder, Jamie HaleOn this episode of FNO: InsureTech we are joined by Jamie Hale, CEO & Co-Founder at Ladder. Ladder is enabling the insured to make the kind of life insurance they want for themselves. By leveraging technology and ease of access, they have developed a user-centric insurance experience that is easy, intuitive, affordable and human. To learn more about Ladder, visit https://www.ladderlife.com. FNO: InsureTech Podcast is created, produced, and sponsored by Fourseventy Claim Management. Learn more at https://470claims.com. Visit us online at www.fnoinsuretech.com.2020-02-1452 min
FNO: InsureTechBONUS: We Explore InsureTech & the Claims Conference with PLRB On DemandThe FNO: InsureTech team joins the PLRB On Demand ("POD") podcast in exploring insuretech and the PLRB Claims Conference. Learn more about PLRB, the Claims Conference, and the beginnings of the FNO: InsureTech podcast in this special, bonus episode. 2020-02-1146 min
FNO: InsureTechHippo Insurance’s VP of Growth Initiatives, Daniel Blanaru, and former Co-founder of Sheltr (acquired by Hippo Insurance), Andrew WynnOn this episode of FNO: InsureTech we are joined by Daniel Blanaru, VP of Growth Initiatives at Hippo Insurance, and Andrew Wynn, Co-founder of Sheltr. At the end of 2019, Sheltr joined the Hippo Insurance family. Hippo is focused on proactive home insurance and Sheltr's approach to preventative home maintenance is unique. Together, Hippo and Sheltr can better help you protect your home and keep small issues from becoming big headaches. To learn more about Hippo Insurance, visit https://www.hippo.com. To learn more about Sheltr, visit https://www.getsheltr.com. FNO: InsureTech Podcast is...2020-02-0752 min
FNO: InsureTechSurround Insurance Co-founder & Chief Operating Officer, Kate TerryOn this episode of FNO: InsureTech we are joined by Kate Terry, Co-founder and Chief Operating Officer at Surround Insurance. Surround Insurance is reinventing age-old insurance products to serve new-age consumers. As new generations of adults come into the insurance market, Surround is creating an experience that feels unique and catered their evolving needs. With its members changing the world, Surround Insurance is changing insurance. To learn more about Surround Insurance, visit https://www.surroundins.com FNO: InsureTech Podcast is created, produced, and sponsored by Fourseventy Claim Management. Learn more at https://470claims.com. 2020-01-3148 min
FNO: InsureTechStrategy Meets Action Strategic Advisor and Insurance Industry Expert, Karen FurtadoOn this episode of FNO: InsureTech we are joined by Karen Furtado, Strategic Advisor and Insurance Industry Expert at Strategy Meets Action (SMA). SMA offers consulting, advisory services, and research to help insurers embrace digital transformation, emerging technologies, and insuretech. Through the leverage of their experience and expertise, they are transforming the insurance industry. To learn more about Strategy Meets Action, visit https://strategymeetsaction.com FNO: InsureTech Podcast is created, produced, and sponsored by Fourseventy Claim Management. Learn more at https://470claims.com. Visit us online at www.fnoinsuretech.com. 2020-01-1758 min
FNO: InsureTechEp 57 – InsureTech Connect Co-founders Caribou Honig & Jay WeintraubOn this episode of FNO: InsureTech we are joined by InsureTech Connect (ITC) Co-founders Caribou Honig & Jay Weintraub. With 2019 InsureTech Connect having come and gone, the ripples of September’s event are making waves in 2020 and beyond. Join Caribou, Jay, Rob, and Lee as we: look back on ITC’s structure and community. discuss how ITC has become a catalyst in the insuretech ecosystem. talk about the potential and opportunity of InsureTech Connect Asia. take a glimpse into the future of ITC 2020. To learn more about InsureTech Connect, visit https://insuretechconnect.com. • • • • • • • • • FNO: InsureTech Podc...2020-01-101h 05
FNO: InsureTechElsewhen Co-Founder and CPO/CSO, Leon GauhmanOn this episode of FNO: InsureTech we are joined by Leon Gauhman, Co-Founder & CPO/CSO of Elsewhen. Since 2011, Elsewhen has provided a different approach to digital consultancy—utilizing strategy, design and engineering, and combining them into an actionable process. Join Leon, Rob, and Lee as we discuss: How Elsewhen’s services help turn customer ideas into realities and solutions. Elsewhen’s involvement in the insuretech vertical in Europe. The possible effects of Brexit on the insuretech space in the United Kingdom. To learn more about Elsewhen, visit https://elsewhen.com. • • • • • • • • • FNO: InsureTech Podcast inter...2019-12-2042 min
FNO: InsureTechHazardHub CEO & Co-Founder, Bob FradyOn this episode of FNO: InsureTech we are joined by Bob Frady, Co-Founder & CEO of HazardHub. HazardHub uses geographic risk data sets to create assessments for a number of different hazards – things like risk of flood, wildfires and other risks. Their goal: keep YOU aware of the dangers around a property. Join Bob, Rob, and Lee as we discuss: Hazardhub’s free property risk assessment report, Free Home Risk. How/where Hazardhub gathers data, and how they’ve built some of their own data sets. The different types of assessments that Hazardhub can report. To learn...2019-12-1343 min
FNO: InsureTechKin Insurance Co-Founder, Sean HarperIn 2016, our guest’s company formed to disrupt the insurance space. They felt that homeowners deserve an easy-to-understand policy, insurance coverage that is affordable, and superior customer experience. Since then, they’ve move forward in their pursuits. With a team that has decades of experience in finance, insurance, and technology, their mission continues: fix homeowners insurance. On this episode of FNO: InsureTech we are joined by Sean Harper, Co-Founder & CEO of Kin Insurance (Kin). Kin leverages thousands of publicly available data points to recommend and create an appropriate coverage policy that’s accurate and affordable. ...2019-12-0637 min
FNO: InsureTechKangaroo Co-Founder & CEO Maximus YaneyOver 59 million people in America don’t have home security. Our guest is on a mission to change that. Their goal: provide super simple security systems with the singular aim of making the world safer. On this episode of FNO: InsureTech we are joined by Maximus Yaney, Co-Founder and CEO of Kangaroo. Kangaroo’s team is flipping old-school security on its head and have developed an innovative, hubless system that offers all the protection of traditional security - for a fraction of the cost. Join us in our conversation with Maximus as we discuss: Kang...2019-11-291h 03
FNO: InsureTechFNO: InsureTech Podcast hosts Rob Beller, Lee Boyd, & Matt D. FathereeThe hosts of the FNO: InsureTech Podcast look back to the last 49 episodes and reflect on the guests, topics, and episodes of the past. Join us in our conversation as discuss: How our guests have broken communication barriers down within the industry. What we’re learning and observing from insurance carriers. The generosity of our guests and complexity of the conversations and interviews. We want to hear from you: What do you think of our podcast? What are we missing? Where do you think we should go? Email us at fno@470claims.com. FN...2019-11-1534 min
FNO: InsureTechGradient AI Founder & CEO, Stan SmithOn this episode we are joined by Stan Smith, Founder & CEO of Gradient AI. Gradient AI develops and leverages decision support tools and workflow automation, assisted by Artificial Intelligence, to make organizations and people even more effective. Driven by data, they have created the "most accurate and automated AI models available in the insurance industry". FNO: InsureTech Podcast interviews leaders from insuretech and insurance to get unique and intriguing perspectives on how technology is disrupting and transforming the industry. We bring stories, trends, and useful insights to our audience from carriers, insuretech companies, service providers, a...2019-11-0842 min
FNO: InsureTechSPLICE Software’s President & CEO, Tara KellyCommunication is the lifeline of customer-driven businesses. Establishing and maintaining a line of communication from consumer to business and being able to adapt it to changing technology trends, is how companies develop life-long customers. Our guest’s goal is to help clients create those customer connections. On this episode of FNO: InsureTech we are joined by Tara Kelly, President & CEO of SPLICE Software. SPLICE Software leverages personalized communications to develop stronger relationships with customers and improving the user experience, all in a highly-engaging, timely, and cost-effective way— using the human voice. FNO...2019-11-0149 min
FNO: InsureTechGrange Insurance’s Brent Hammer, Innovation OfficerInnovation comes in different forms and happens at different times. Having a dedicated innovation team allows opportunities for growth, efficiency, Our guest has over 13 years of experience with Grange Insurance’s ambitions and is now focused on their innovative endeavors. On this episode of FNO: InsureTech we are joined by Brent Hammer, Innovation Officer at the Columbus, Ohio based insurance carrier, Grange Insurance. Innovation has become an integral part in the ambitions and goals of Grange Insurance, from partnering with startups and improving procedures and processes, to building an extensive startup portfolio and partnering with acce...2019-10-2543 min
FNO: InsureTechGloveBox Co-Founders Ryan Mathisen, CEO, and Sean Mulhern, CIOWhen there is a disconnect, someone has to bring the two ends together to make things work. In marketplace with fragmented services, it’s difficult to manage and keep things together, especially documentation. Our guest has found the solution by easily connecting customers to their carriers, all in one single mobile app. Having the most up-to-date policies and documentation in your hand gives a greater sense of ease and security. Our guest’s goal: make life simpler. On this episode of FNO: InsureTech we are joined by Ryan Mathisen, CEO & Co-Founder, and Sean Mulhern, CIO & Co-F...2019-10-1854 min
FNO: InsureTechMike McCann, Senior Vice President of Corporate Partnerships, at Rev1 VenturesStartups require attention, resources, and time. Finding an investor or partner that offers these factors is not an easy task and requires thoughtful and methodical intent. Our guest for this episode has fostered, developed, and nurtured innovation, idea, and startups. 36 companies have had the opportunity to work with this venture group, and hundreds of others continue to reach out. On this week’s episode of FNO: InsureTech, we are joined by Mike McCann, Senior Vice President of Corporate Partnerships at Rev1 Ventures. Rev1 Ventures is the investor startup studio that combines capital and strategic services to...2019-10-1150 min
FNO: InsureTechDarin McCarthy, Vice President of Claims at Hippo InsuranceOn this episode of FNO: InsureTech, we are joined by Darin McCarthy, Vice President of Claims at Hippo Insurance. Hippo has automated the process and modernized coverage, allowing them to offer policies that cover the homes and possessions that consumers own today, with cost efficiency and effectiveness. Tune in to this episode to hear Darin take us through Hippo’s model and how they view claims as a sales function. FNO: InsureTech Podcast interviews leaders from insuretech and insurance to get unique and intriguing perspectives on how technology is disrupting and transforming the indu...2019-10-0435 min
FNO: InsureTechMark Breading, Partner & Chief Research Officer at Strategy Meets Action (SMA)Strategy is important when it comes to developing an idea, a goal, an action, and for our intent and purpose, insurance. By developing a strategy, a path can be formed that allows for clarity, understanding, and identifying the problems, as well as the solutions. On this week’s episode of FNO: InsureTech, we are joined by Mark Breading, Partner & Chief Research Officer at Strategy Meets Action (SMA). As a strategic advisory firm, SMA delivers advice, consultation, and published research to insurers, solution providers, and insuretech startups. They provide insights and guidance that help clients connect an...2019-09-2729 min
FNO: InsureTechDemetrius Gray, CEO & Co-Founder of WeatherCheckWeather is the lifeblood of claims. It can be the decisionmaker, the telltale sign, the cause. One company has taken its roots in the weather, providing data points that can be used in predicting claims patterns and insights and determining when an insurer should file a claim. On this week’s episode of FNO: InsureTech, we are joined by Demetrius Gray, CEO & Co-Founder of WeatherCheck. WeatherCheck monitors properties for hail damage so that insurance carriers, mortgage companies, and property owners can take action. Their out-of-the-box solution provides detailed modeling without the need for additional, costly resou...2019-09-201h 02FNO: InsureTechCatherine Reese, Chief Claims Officer at Tower Hill Insurance Group***This episode of the FNO: InsureTech was recorded prior to Hurricane Dorian. Our thoughts and prayers are with those impacted by this storm.*** The world of insurance is constantly evolving. As technologies innovate and improve the claims processes, customer-insurer relationships are also evolving and adapting. Innovation is becoming a practice in and of itself. This week, we get a glimpse of the evolving insurance industry from the perspective of a CCO. On this week’s episode of FNO: InsureTech, we are joined by Catherine Reese, Chief Claims Officer at Tower Hill Insurance Group (htt...2019-09-0657 minFNO: InsureTechEp 39 – Miguel Fernandez, CEO & Co-Founder of ClaimbotCommunicating with customers is integral to any business. When it comes to communicating with the insured, it’s important to build rapport and relationships that allow easy flow of information. On this week’s episode of FNO: InsureTech, we are joined by Miguel Fernandez, Founder of Claimbot (https://www.claimbotcx.com). Claimbot’s technology integrates with your systems to ensure users receive accurate and actionable answers—reducing the need to connect with a call center agent and delivering a better customer experience for the auto, warranty, and insurance industries. • • • • FNO: InsureTech Podcast interviews leaders from insuretech and ins...2019-08-3049 minFNO: InsureTechEp 38 – Andy “Maverick” Liu, Founder & CEO of Bees360 Inc.“Artificial Intelligence” and “Drone Technology” have been recent and relevant buzz phrases in the insuretech industry. The application of these technologies have mostly been used in separate situations, but when you put the two together, you get a result that can do amazing things. On this week’s episode of FNO: InsureTech, we are joined by Andy “Maverick” Liu, Founder & CEO of Bees360 Inc. (https://www.bees360.com). Bees360 is empowering property inspections by leveraging AI, Big Data, and Drone Technology to make the claims process more accurate, cost-effective, and efficient. • • • • FNO: InsureTech Podcast interviews leaders from insuretech...2019-08-2346 minFNO: InsureTechEp 37 – Alex Beller, Co-Founder/President at PostscriptSMS is has become a commonplace form of communication. Notifications have become the normal. The ease of communication has opened up opportunities to contact customers on a more personable, direct way. One company has taken a direction in harnessing the power of SMS for smart and intelligent communication for businesses. On this week’s episode of FNO: InsureTech, we are joined by Alex Beller, Co-Founder/President of Postscript (https://www.postscript.io). Postscript (Y Combinator W19 participant), is a messaging platform that lets you easily create and manage SMS marketing campaigns with detailed analytics designed to...2019-08-161h 01FNO: InsureTechEp 36 – Dan Reed, Managing Director, American Family VenturesIn the space of insuretech, there is a lot of opportunity. Efficiency opportunity, growth opportunity, distribution opportunity, and more. Growing a startup may involve an acquisition of funds, resources, and support to gain those opportunities. One such company that provides these opportunities is American Family Ventures. On this week’s episode of FNO: InsureTech, we are joined by Dan Reed, Managing Director, of American Family Ventures (https://www.amfamventures.com). Dan is the Managing Director of American Family Ventures, the direct venture capital arm of American Family Insurance. American Family Ventures invests in early stage com...2019-08-091h 02FNO: InsureTechEp 35 – Tony Triola, Director of Claims, Strategic Supplier ManagementNot many people have a front row seat to insuretech. To see ideas and concepts from conception to reality, to watch the wave of innovation crash on the shores of the insurance industry. Our guest this week has the unique experience of having perspectives from boots on the ground to director, a full scope of knowledge and expertise. On this week’s episode of FNO: InsureTech, we are joined by Tony Triola, Director of Claims, Strategic Supplier Management. A well-respected insurance executive with over 20 years of insurance experience, Tony plays an integral part in developing inn...2019-08-021h 13FNO: InsureTechEp 34 – Brett Jurgens, Co-Founder & CEO at NotionThe rise of IoT (Internet of Things) has given customers the connectivity, and ability, to control and monitor their property. Partnering IoTs with insurance has created a new experience and changed the way that insurance providers interact with their customers and provide services. Notion is one of those companies that is bridging insurance and technology with an enhanced customer experience. On this week’s episode of FNO: InsureTech, we are joined by Brett Jurgens, Co-Founder and CEO at Notion. Notion has designed a multifunctional smart sensor system that can reduce loss, increase loyalty, and leverage dat...2019-07-2651 minFNO: InsureTechEp 33 – Rob Galbraith, Thought Leader, Keynote Speaker & AuthorWriting a book takes content and a timeline. Being a thought leader requires identifying problems and finding solutions. Becoming a keynote speaker requires certain depth of knowledge and familiarity. These are things that require time, experience, and motivation. These things have all been done by Rob Galbraith, the “most interesting man in insurance”. On this week’s episode of FNO: InsureTech, we are joined by Rob Galbraith. With over 20 years of experience in the financial services industry, Rob has become a recognized thought leader on P&C insurance, popular keynote speaker who has...2019-07-191h 06FNO: InsureTechEp 32 – Matt Talbot, CEO/Co-Founder at GoSpotCheckIt is essential to empower your workforce nowadays. Utilizing things like mobile technology, automation, and analytics can create useable data, operational insights, and business opportunities. But where do you start? How do you start? GoSpotCheck has the answer. On this week’s episode of FNO: InsureTech, we are joined by Matt Talbot, CEO/Co-Founder at GoSpotCheck. GoSpotCheck has enabled over 200 enterprise brands to capture critical data from the field, using web-based reporting & analytics, to make strategic business decisions and impact profitability. Join Matt and the FNO: InsureTech podcast as we discuss the...2019-07-1242 minFNO: InsureTechEp 31 – Ashish Dudani, Vice President - Insurance, KiwiTechA startup company can face many challenges in their early stages: fundraising, technology, and developing business relationships. That is why startups look for help from accelerators, incubators, and partnerships, to turn their possibilities into realities. That is what KiwiTech is doing for startups: co-building great companies with their startup partners. On this week’s episode of FNO: InsureTech, we are joined by Ashish Dudani, Vice President - Insurance, of KiwiTech (https://www.kiwitech.com). KiwiTech has leveraged their deep experience and entrepreneurial history to partner with innovative start...2019-07-0544 minFNO: InsureTechEp 30 – Adam Kostecki, Sr. Asst. Vice President, Amica Mutual InsuranceWhen it comes to innovation, there is a process that is involved in discovering technology initiatives and emerging technologies. When you combine that process of seeking innovation with the oldest mutual insurer of automobiles (as well a provider of other lines of insurance) in the country and winner of 49 J.D. Power Awards, you get Adam Kostecki. On this week’s episode of FNO: InsureTech, we are joined by Adam Kostecki, Senior Assistant Vice President, at Amica Insurance (https://www.amica.com). As one of the highly rated and prominent providers of a variety of in...2019-06-281h 01FNO: InsureTechEp 29 – Pascal Begin, Sr. Leader, Product Management, CoreLogic SymbilityWhen someone knows the market and listens to the market, they can create a product that is able to provide the solutions desired and needed. In today’s age, the market is saturated with many possible solutions-- but do they have the right data to give you the exact fit of need? Can integration occur, so that both parties can benefit from one another and be beneficial to the industry? On this week’s episode of FNO: InsureTech, we are joined by Pascal Begin, Sr. Leader, Product Management, at CoreLogic Symbility (https://www.symbilitysolutions.com) CoreL...2019-06-2140 minFNO: InsureTechEp 27 - Jay Weintraub & Caribou Honig, Co-Founders, InsureTech Connect“Lyft is essentially an insurance company, that just happens to do rideshares.” - Caribou Honig (click to tweet) Ideas spread through a community. And for many of us siloed in our desk jobs, this phenomenon may be absent in our lives. That’s where the role of conferences come into play. By gathering groups of people within any given industry—ideas are able to bounce between minds, and creativity is sparked. However, this isn’t the case for every conference. Many are filled with long lectures, boring keynote speakers, and stale...2019-06-0538 minFNO: InsureTechEp 26 - Bryan Falchuk, Head of Customer, Hi Marley“It’s not a texting tool. It’s not a chatbot. It’s much bigger than that. It’s a hub.” - Bryan Falchuk (click to tweet) It boils down to customer satisfaction. At the end of the day, if your policyholders aren’t happy—they will just seek out other carriers for coverage. We see this happen in the companies that get lost in the other metrics: annual revenue, marketing budgets, R&D. The bottom is that in 2019, there is too much competition, and customers are too smart to be given average se...2019-05-3148 minFNO: InsureTechEp 24 - Ted Stuckey, Managing Director, QBE Ventures“Know what problem you’re trying to solve. And who you’re trying to solve it for.” - Ted Stuckey (click to tweet) Innovation comes from the startup. But a startup has only so much power to bring those new ideas to life. When first starting out, the labor required to lift the operation above sea level is so immense that innovation gets lost in the noise of to-do’s. This is when it may be time to partner with a corporation. On today’s episode of FNO: InsureTech, we are joine...2019-05-1750 minFNO: InsureTechEp 22 - Joe Kirgues, Co-Founder gener8tor, Onramp Insurance Conference “So many discussions across industries are the same discussions, with just a different wrapper.” - Joe Kirgues (click to tweet) Conferences have a routine. You wake up at the hotel, meet for coffee downstairs, network amongst each other on the conference floor, attend a few keynotes,, go out to dinner, and then repeat the motions the next day. But what happens when you put a conference inside a sports stadium? And only make it one day? The answer is in today’s episode of FNO: InsureTech—where we are jo...2019-05-0444 minFNO: InsureTechEp 20 - Alyssa Hunt, SVP Technical Operations, QBE North America“You have to have a culture that’s on board with change. People have to be excited about it, not scared of it.” - Alyssa Hunt (click to tweet) There will always be loss. Natural disasters, human error, or even just the everyday motions of life—one thing we know for certain is that our homes, our property, our cars—they are all at-risk of being damaged. Enter the insuretech solutions—which range from automating the claims processes during these moments of loss all the way to gathering enough data to prevent the...2019-04-1944 minFNO: InsureTechEp 19 - PLRB Executive Panel: “Claims 2024”“What’s really driving the change at our company is virtualization.” - John Hall (click to tweet) Technology, technology, technology. It seems that everywhere you turn—someone in the insurance industry is talking about the power of technology. But at the end of the day—a claim is a loss, and losses are emotional things. And no matter how you look at it—people are better at handling at emotions than robot. That’s why on today’s episode of FNO: InsureTech, we are gathering for a roundtable discussion at the PLRB conf...2019-04-1756 minFNO: InsureTechEp 17 - Tim Bruffey, Vice President Innovation, Accurence“A lot of things are evolution. Not revolution.” - Tim Bruffey (click to tweet) People used to think of adjusting as an art. That there was a touch to inspecting damage, writing scope notes, and sending it off to the insurance company. But about five years ago, the insurance industry started to see the opportunity for machines to assist in the process. Now, we live in an age where drones and robots are able to compute the cost. This shift is the impetus for much of the discussion around insuretech. Th...2019-04-0656 minFNO: InsureTechEp 14 - Ali Safavi, Global Head of Insuretech, Plug and Play“The industry is realizing that it’s not just about using technology. It’s that technology is changing the fundamentals of risk.” - Ali Safavi (click to tweet) Technology is inescapable. With Alexa ordering our toilet paper, Nest changing our home’s temperature, and smartphones controlling every other part of our lives—we’ve become walking cyborgs. And in insurance, the story is no different. With each day comes a new technology challenging the archaic systems of yesterday. That’s why on today’s episode of FNO: InsureTech, we are joined by Ali...2019-03-1554 minFNO: InsureTechEp 13 - David Williams, VP Claims, Texas Windstorm Insurance Association“Better beats perfect.” - David Williams (click to tweet) Disasters happen. And when that time of crisis hits, all touchpoints of the insurance chain of command are notified. But is this communication seamless? Or, are some notches in the workflow bottlenecking the progress to the next? On today’s episode of FNO: InsureTech, we are joined by David Williams to discuss the intersection of technology and insurance claims. David is the Chief Claims Officer at the Texas Windstorm Insurance Association, and in this conversation—he shares his unique lens on the claims s...2019-03-0849 minFNO: InsureTechEp 12 - John Langowski, Chief Claims Officer, Swyfft“We always want the risk. We just have to put a price on it.” - John Langowski (click to tweet) Most people think paperwork when they hear the word ‘insurance.’ From filling out applications to filing claims, it seems that every touchpoint of the insurance-based customer journey is filled with paper and pen, PDFs to fill out, and signatures to sign. But the insuretech companies of today are shifting this idea. On today’s episode of FNO: InsureTech, we are joined by John Langowski—the Chief Claims Officer and EVP of Swyff...2019-03-0155 minFNO: InsureTechEp 11 - Mike Fulton, President of Xactware“When an insurer sends claim information to us—we’re the clearing house, the stewards of their data.” - Mike Fulton (click to tweet) Self-driving cars are scary. Are we really going to hand over our fate to algorithms and microchips? Whether we know it or not—we already are are, with technologies like lane assist, self-parking, auto-braking. These micro-versions of the greater technology warm us up to the idea, so that when it is introduced to the market—we embrace it fully. And the insurance industry is doing the same right now wit...2019-02-2237 minFNO: InsureTechEp 8 - Andy Greff, CEO at PLNAR (SmartPicture)“We try to not just focus on the measurement piece of it, but the context piece as well.” - Andy Greff (click to tweet) For property claims, the outside is much easier to assess than the inside. Whether it’s via drones or actual adjusters on site—pulling information from the exterior of a property requires very little when compared to the demands for the interior. To assess the interior requires going inside the property, stepping into someone else’s space, and potentially interrupting someone else’s day. This set of demands call...2019-02-0141 minFNO: InsureTechEp 5 - John Hall, President of Audit Services Inc.“Claims are a linear process. They move from A-Z, but they don’t always take the same path to get there.” - John Hall (click to tweet) If you spend any time in the insurance world, you’re bound to hear the sentiment that a vehicle claim is distinctly different than a property claim. But is this true? It turns out that while a property claim has more information to fill in, there are still the same questions being asked. The customization of a property is no different than the drilling down to...2019-01-1846 minFNO: InsureTechEp 4 - Matt D. Fatheree, CEO of Fourseventy Claims “There’s always going to be a place for the field adjuster.” - Matt Fatheree (click to tweet) Everybody wants the new, shiny object. And in the insuretech world, it’s no different. Each year—we see new technology solutions rising to the surface, and the conversation at conferences turning towards the next best thing. But is this really where our focus should be? When we integrate technology into our business, unexpected challenges get put in front of us. The quality of technology is in how effectively it can anticipate and deal with t...2019-01-0248 minFNO: InsureTechEp 3 - Caribou Honig, Co-Founder of InsureTech Connect“Claims is one of the ripe areas (particularly in the short and medium term) for application of technologies.” - Caribou Honig (click to tweet) There are distinct categories in the world of insurance. You have the incumbent carriers, the giant Googles and Amazons, and then the niche insuretechs like Hover and Lemonade. How these three species of company interact with each other is the dance we are witnessing today. That’s why on today’s episode of the FNO: InsureTech, we are joined by the godfather of insuretech, Caribou Honig. Caribou is one o...2019-01-0258 minFNO: InsureTechEp 2 - Brett Goldberg, Former CEO of SPEX“The claim is the moment where the insurance product or insurance company shines or fails.” - Brett Goldberg (click to tweet) Every company has a unique customer journey. In most cases, the touchpoints exist at the time of payment, and there are clear exchanges of value. But with insurance, the equation isn’t so simple. We pay our insurance so that in case something happens, we can get the help and coverage we need. That moment when a crisis occurs and we file our claim is the moment the customer truly intera...2019-01-0232 minFNO: InsureTechEp 1 - Dan Moore, SVP Head of Operations of QBE North America“Claims is always an emotional experience. And there’s opportunities to improve the human side and the process side.” - Dan Moore (click to tweet) A crisis occurs and we panic. Flood, storm, tornado, you name it—our gut reaction is to crumble into the fetal position and worry about our future. When we finally garner the energy to file that insurance claim, we’re met by the carrier’s system. For the insurance side of things—this is the opportunity to provide a helping hand. How can you help the person get the...2019-01-0255 minFNO: InsureTechEp 0 - Welcome to FNO: InsureTech“So often we look at this technology and ask: how are we going to settle these claims quicker and more accurately.” (click to tweet) People need insurance. But people don’t need the often outdated systems surrounding traditional insurance systems. This is where Insuretech comes in—the sprouting industry sector that brings robust technologies to improve the sometimes boring, paperwork-filled experience of the insurance world. We’re talking drones, robots, cameras—those technologies that take what a human can do and multiply it by a thousand, ten-thousand, and even more. So today...2019-01-0217 min