Shows
HR Coffee Time150 | How She Went From HRD to the Firm’s First Chief People Officer, with Victoria PounderWhat if there’s no Chief People Officer role in your organisation - but you know it needs one, and you think you’re the right person for it?In this episode of HR Coffee Time, host Fay Wallis is joined by Victoria Pounder, Chief People Officer at Moore Kingston Smith - a multi-disciplinary firm providing audit, accountancy, advisory and tax services to a diverse range of clients. Victoria shares her inspiring journey of growing with the firm over 14 years - from being the first Head of HR to HR Director, and eventually making the case for a br...2025-08-0145 minHR Coffee Time149 | The CPO Job Application That Worked, Strategic vs Operational HR, and Why Compassion Matters, with Funmi OnamusiWhat makes a job application for the Chief People Officer role stand out, how do you balance being strategic and operational in HR, and why is compassion such an important leadership strength? In this episode of HR Coffee Time, host Fay Wallis is joined by Funmi Onamusi, Chief People Officer at Sussex Partnership NHS Foundation Trust. Funmi shares her inspiring and non-traditional journey to becoming a CPO - including the bold, values-led approach she took when applying for the role, and the importance of carving out strategic thinking time once she got there.She also...2025-07-181h 04HR Coffee Time147 | How to Become a Successful Chief People Officer: Insider Insights, with Kanika MehraWhat does it really take to become a successful Chief People Officer – and how can you prepare for the step up?In this episode of HR Coffee Time, Fay Wallis is joined by Kanika Mehra, an inspiring CPO with over 20 years of global HR experience. Having worked in fast-paced environments ranging from global giants like Amazon to scaling organisations going through rapid transformation, Kanika shares what helped her make the move into a CPO role – and what it’s really like once you get there.From building commercial acumen and using data to tell compelling storie...2025-06-2058 minHR Coffee Time146 | Lessons in HR Leadership: How to Succeed as a Chief People Officer, with John ScroobyIf you’ve ever wondered what it really takes to succeed as a Chief People Officer - or whether stepping into the role might be right for you - this episode of HR Coffee Time is here to help.Host Fay Wallis is joined by John Scrooby, Chief People Officer at tech company Masabi. John shares honest and thought-provoking insights about what the role really involves, the challenges it brings, and how to navigate them. From taking ownership beyond your remit, to managing your wellbeing in a high-pressure role, and showing up as a values-driven, emotionally honest le...2025-06-0654 minHR Coffee Time145 | HR career ambitions: Is the Chief People Officer (CPO) role right for you? (With David D’Souza, CIPD)Are you aiming for the top HR role - but not sure what being a Chief People Officer (CPO) actually involves, or how to get there?In this special launch episode of the new series of HR Coffee Time, host Fay Wallis is joined by David D’Souza, Director of Profession at the CIPD. Together, they demystify the CPO / CHRO role - exploring what it is, how it differs from other senior-level HR roles (like ‘Head of People’ and ‘HR Director’), and why it’s becoming more common across UK organisations.David shares insight into:Whether...2025-05-2338 minHR Coffee Time143 | 4 surprising training options to achieve excellence in your HR roleAfter completing your CIPD qualification, it can be hard to decide what training to invest in next. In this episode of HR Coffee Time, host Fay Wallis shares four valuable and perhaps surprising training options to help you develop skills that will elevate your HR career: mediation, coaching, negotiation, and facilitation.You’ll hear extracts from earlier episodes featuring expert guests who explain each skill and its benefits. Fay has personally attended training with all the featured experts, so she can confidently recommend their insights and advice.Whether you’re considering what to focus on for...2025-01-1731 minHR Coffee Time142 | The 5 key factors that will help you achieve your goals, with Dr Ben LevyDo you want to set yourself up for success for the year ahead? In this episode of HR Coffee Time, host Fay Wallis is joined by Dr Ben Levy, creator of the ABCME® framework, to explore the five key factors that can make all the difference when it comes to achieving your goals.Dr Ben shares practical insights into how clarity, belief, motivation, and other essential elements influence success, helping you avoid common goal-setting pitfalls. Together, Fay and Ben discuss strategies for creating a clear vision, building motivation, and staying on track - even when the going g...2025-01-0333 minHR Coffee Time140 | 5 brilliant resources to transform your workshops & training sessionsHave you ever been asked to design or deliver a workshop and found yourself worrying whether it will be as good as it could be? Whether you’re preparing your first training session or looking to enhance your facilitation skills, this episode of HR Coffee Time is packed with ideas and resources to help you create training and workshops that are impactful, engaging, and memorable.In this episode, host Fay Wallis reflects on her experience running the first in-person HR Planning Day and shares five brilliant resources that most inspired her when designing the event. You’ll disc...2024-12-0636 minHR Coffee Time139 | Creating an inclusive workplace: a focus on religion and Faith, with Binna KandolaAs organisations work to create more inclusive workplaces, some aspects of diversity receive more attention than others. Being able to express religious beliefs at work is an area that often remains unexplored despite its significance to many employees. In this episode of HR Coffee Time, host Fay Wallis is joined by Professor Binna Kandola, senior partner and co-founder of Pearn Kandola, to explore why religious expression matters to the people in your workplace and how organisations can better support this.Binna shares insights from his firm's comprehensive research into religion at work, including findings from their largest-ever...2024-11-2238 minHR Coffee Time138 | Can’t find time for strategic work in HR? 5 tips to helpWhen you're in a busy HR or People role, finding time for strategic work can feel incredibly challenging. There are always urgent issues that need your attention and endless tasks on your to-do list. However, strategic work often has the greatest impact - helping you craft an organisation where people are proud to work, can thrive, and are empowered to drive the organisation forward.In this episode of HR Coffee Time, host Fay Wallis shares five practical tips to help you carve out time for strategic work, even when you're incredibly busy. These tips will help you...2024-11-0826 minHR Coffee Time137 | How to recognise and break free from the lies we tell ourselves at work, with Emma DjemilAre there lies you're telling yourself at work that feel like cold, hard facts? Whether it's believing you don't deserve a promotion, thinking you're not qualified enough to apply for a different role, feeling guilty about taking time off because everyone "needs" you, prioritising colleagues above your own wellbeing, striving for unrealistic perfection, or feeling you need to be available 24/7 to be seen as an effective HR professional – these self-imposed beliefs can significantly impact your career progress and wellbeing.In this episode of HR Coffee Time, host Fay Wallis is joined by Emma Djemil to help you id...2024-10-2536 minHR Coffee Time136 | How to shape a winning workplace culture when you work in HR, with Annabelle Lawson and Paula BrockwellShaping workplace culture is becoming an increasingly important part of HR's role, with many HR functions being renamed as "People and Culture" and culture-related responsibilities appearing in job titles. But how do you actually go about shaping culture, especially when you're already busy with your day-to-day work?In this special episode of HR Coffee Time, host Fay Wallis is joined by two guests: Annabelle Lawson, HR Manager at SPT Lab Tech, and Paula Brockwell, Founder and Chief Culture Shaper at the Employee Experience Project. Together, they explore practical strategies for defining, shaping, and embedding a winning workplace...2024-10-1133 minHR Coffee Time135 | Why & how to support women experiencing the menopause at work, with Emma ThomasMenopause is a topic that impacts everyone in the HR and People profession, whether personally or through supporting colleagues. In this episode of HR Coffee Time, host Fay Wallis is joined by Emma Thomas, founder of Managing the Menopause, to discuss the importance of understanding and supporting employees through menopause in the workplace.Emma shares valuable insights on perimenopause and menopause, common symptoms, the business case for supporting employees, legal considerations, and practical strategies for creating a supportive work environment. This episode is packed with data-driven information and actionable advice for HR professionals looking to update policies...2024-09-2732 minHR Coffee Time134 | Creating an HR strategy: how to get started when you’re feeling stuckIf you need to create an HR or People strategy but are feeling completely stuck, this episode of HR Coffee Time is here to help. Host Fay Wallis, a career and leadership coach for HR and People professionals, shares practical advice on how to feel more confident about creating the strategy, where to start and resources to help spark your ideas.Key Points from This Episode[00:00] Episode introduction[00:32] There is a podcast playlist of strategy episodes for you[02:46] You already are strategic (even if you think you aren’t)[04:31] In...2024-09-1319 minHR Coffee Time133 | How to Deliver Brilliant Presentations That Win Over Hearts and Minds, with Emma SerlinWant to know the secret to delivering presentations that truly captivate your audience? In this episode of HR Coffee Time, we explore how to craft and deliver presentations that resonate deeply and win over both hearts and minds.Host Fay Wallis is joined by Emma Serlin, founder of London Speech Workshop, who shares her unique "Meal Plan" framework for creating impactful presentations. Whether you're aiming to boost your influence, establish credibility, or simply gain more confidence when presenting, this episode is packed with practical insights to elevate your presentation skills.Chapters from This Episode2024-08-3031 minHR Coffee Time132 | Strategic Workforce Planning – Why It’s Important and How to Improve Your Skills, With Jen Allen JardineWhether you’d like to learn more about how to use Strategic Workforce Planning in your current role or considering whether specialising in Strategic Workforce Planning could be the perfect career option for you, this episode of HR Coffee Time is here to help.Host Fay Wallis is joined by Jen Allen Jardine, a Strategic Workforce Planning (SWP) expert, who explains what SWP is, why it’s important, how it fits into HR, the partnership between SWP and HR, and the misconceptions about it. She also provides valuable advice for anyone looking to specialise in SWP, including prac...2024-08-1640 minHR Coffee Time131 | Coaching Demystified: What to Expect and Tips for a Successful SessionThinking about booking a coaching session but not sure what to expect? Or maybe you've already arranged some coaching sessions and want to make sure you get the most out of them. This episode of HR Coffee Time is here to help. Host Fay Wallis, a career and leadership coach for HR and People professionals, shares practical advice on how to prepare for your coaching sessions and make them as effective as possible.Key Points From This Episode[00:00] Episode introduction[00:23] The value of coaching[01:38] You’re in the driving seat when it...2024-08-0222 minHR Coffee Time130 | Build managers’ confidence and skills with ‘the coaching two-step’, with Jude SclaterYou may have heard that coaching skills can be incredibly helpful for managers to have in their toolbox, boosting their confidence and effectiveness in their roles. But why are these skills so useful, and how can you help managers start using them? This episode of HR Coffee Time is here to answer those questions.Host Fay Wallis is joined by Jude Sclater, an experienced coach and author of "Think Like a Coach - Empower Your Team Through Everyday Conversations."Jude explains that coaching skills empower teams to think for themselves, foster independence...2024-07-1937 minHR Coffee Time129 | 5 essential techniques to become a great manager, with James RoseHow do you develop the people within your workforce to become great managers? Poor management negatively impacts everyone, often resulting in the HR/People team having to help with performance issues, manage grievances, or recruitment challenges due to high turnover. It can feel hard to know what to do or where to start. So, this episode of HR Coffee Time is here to help. Host Fay Wallis is joined by James Rose, a management skills trainer, speaker and coach, who generously shares his Rose model, which consists of five essential techniques to become a great man...2024-07-0541 minHR Coffee Time128 | How to unlock the strengths that dyslexia brings to your workplace, with Kirsty HeapDyslexia, often misunderstood and underappreciated, holds a wealth of untapped potential for the workplace. In this episode of HR Coffee Time, we explore how to appreciate and unlock the unique strengths it can bring to our workplaces.Host Fay Wallis is joined by Kirsty Heap, a neurodivergent specialist coach with a rich background in HR, who shares her personal journey with dyslexia and her transition to becoming a passionate advocate for neurodiversity. Kirsty provides valuable insights into the multifaceted nature of dyslexia, its challenges, and most importantly, the remarkable advantages it offers to organizations.Whether...2024-06-2133 minHR Coffee Time126 | Inclusive workplaces: how to empower and support your deaf colleagues, with Victoria WilliamsNavigating the workplace as a deaf individual comes with unique challenges that can often go unnoticed. In this episode of HR Coffee Time, we delve into practical strategies to foster an inclusive and empowering environment for deaf colleagues.Host Fay Wallis is joined by Victoria Williams, founder and CEO of terptree, an organisation dedicated to transforming the experiences of deaf employees and customers.Key Points From This Episode[00:00] Introduction and overview[00:59] Introducing Victoria Williams[02:50] The story behind terptree[07:04] The power of 1% changes[07:41...2024-05-2433 minHR Coffee Time125 | Create your perfect professional development plan in 8 simple stepsCreating your professional development plan is a great way of ensuring you don't stagnate at work and get bored in your role. It can help you thrive at work and feel fulfilled no matter what stage you're at in your HR/People career.In this episode of HR Coffee Time, host, Fay Wallis talks you through how to create your perfect professional development plan in 8 simple steps.Key Points from This Episode[04:14] Step one: Identify what you’re aiming for[11:52] Step two: Record ideas you already have[12:00] Step three: Lo...2024-05-1032 minHR Coffee Time123 | Avoid burnout – how to spot signs of stress & take action, with Dr Jo BurrellWorking in the fast-paced, busy world of HR can feel stressful. As a dedicated and hardworking HR professional, you may find yourself prioritising looking after everyone else in the organisation above your own wellbeing. But it’s so important you are able to take care of yourself too, so that the stress doesn’t reach the point of burnout. In this episode of HR Coffee Time, released during Stress Awareness Month, Dr Jo Burrell joins host, Fay Wallis, to share her advice on spotting signs of stress and how to take action to stop it in its tracks.K...2024-04-1248 minHR Coffee Time121 | Pay practices that pay off: how to attract, reward & retain talent fairly, with Rameez KaleemAre you struggling with how to get pay right in your organisation, feeling the weight of its complexity and cost? You're not alone. Payroll can be the largest expense for a business, running into millions, and it's a crucial aspect of HR that doesn't come with a handbook. Whether you're facing challenges with pay dissatisfaction among your talent, confronting unsettling pay gaps, or stepping into a new role with an outdated pay structure, there's always room for improvement.In this episode of HR Coffee Time, host Fay Wallis talks with Rameez Kaleem, Founder and CEO of 3R...2024-03-1536 minHR Coffee Time120 | Crafting culture: unearthing and shaping the heart of your business, with Louise KennedyIf you’re stuck about defining or shaping culture in your organisation, you’re not alone. The concept often appears fuzzy, theoretical, and more suited for addressing in large corporations than smaller teams. But it’s a vital component of every thriving workplace. In this episode of HR Coffee Time host, Fay Wallis is joined by Louise Kennedy from Oculus HR, known for her ability to simplify seemingly complex things into clear, actionable steps.Key TakeawaysCulture can feel complex and difficult to define, but it is essential for the success of any organi...2024-03-0139 minHR Coffee Time119 | How using Agile can drive positive change & prove HR’s value, with Kate Maddison-GreenwellIf you've ever wondered how to shift your organisation's perception of HR from being an operational, admin-heavy function, to one that is strategic, innovative and drives positive change; this episode of HR Coffee Time is here to help. Host, Fay Wallis is joined by Kate Maddison-Greenwell from People Efficient and together they take a deep dive into the exciting world of Agile HR.Key TakeawaysAgile is a mindset and set of methodologies focused on adding value to customers, including employees in the case of HR.Agile HR involves breaking down complex projects...2024-02-1639 minHR Coffee Time118 | 9 tips to unlock training success when you’re a busy HR professionalEven though you’re excited about the course you’ve signed up to, it’s easy to veer off track with it when you’re juggling a demanding HR job. So, to help set you up for success & make the learning from the course stick, this episode of HR Coffee Time is here to help. In it, host, Fay Wallis shares 9 tips to unlock training success when you’re a busy HR professional. Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career CoachingInspiring HR Group Programme Buy the B...2024-02-0221 minHR Coffee Time117 | How to create a performance management process that drives success, with Lucinda CarneyHow is your performance management strategy impacting employee engagement? Understanding how to use it effectively can lead to better results for employees and therefore the organisation, as well as save money through staff retention. Performance management should be about more than KPIs and day-to-day tasks, it should be seen as an individualised opportunity to support career growth. With continuous conversations, clear goals and regular constructive feedback, performance management can become a far more effective tool.In this episode of HR Coffee Time, host Fay Wallis is joined by Lucinda Carney the CEO and Founder of Actus. A...2024-01-1936 minHR Coffee Time116 | Look back to look forward: how reflecting on 2023 can help you set goals for 2024Instead of launching yourself into another busy year at work, it is helpful to take a moment to pause and reflect so that you can set your goals. There will be powerful lessons to learn from the year that has just passed and so many positives that you may overlook unless you take the time to stop.In this episode of HR Coffee Time, host Fay Wallis guides you through the ‘Look Back to Look Forward’ activity from the 2024 HR Planner. It is 10 questions to help you acknowledge your successes and challenges, and spark ideas for powerful goal...2024-01-0532 minHR Coffee Time115 | Why negotiation skills can help your HR career & how to develop them, with Simon DuncanUnless you are working for a truly enormous organization where all supplier negotiations are handled by a procurement team, you are going to find yourself having to negotiate at some point. Whether it’s with the recruitment agencies you use to fill vacancies, the supplier of your HRIS system, or the company that administers your benefits scheme for you – there are a whole host of occasions when negotiation skills can come in handy, you can add huge value to your organisation from a financial perspective and impress the senior leadership team.The problem is that most HR/Peop...2023-12-2240 minHR Coffee Time114 | What workplace culture is, how to measure it & a surprising way to improve it, with Arend Boersema‘Culture’ can seem like a vague and woolly concept. You can feel what a culture is like as soon as you start working in an organization but it can be hard to describe it and even harder to know what to do to measure or improve it. But with many HR teams being renamed as ‘People and Culture’ and job titles being changed to reflect this, understanding workplace culture and knowing how to shape and improve it are essential skills for People professionals.This episode of HR Coffee Time is here to help. Host Fay Wallis and expert g...2023-12-1536 minHR Coffee Time113 | The trustee advantage: enhance your HR leadership and make a difference, with Roisin WilliamsHave you set your sights on a senior HR role but feel like you’re missing out on strategic experience in your current job? Or perhaps you’re not confident enough to operate at board level? Bridging this gap could be more fulfilling than you think. Becoming a trustee for a charity is a smart career move that not only sharpens your strategic skills and gives you board-level exposure, it also offers the rewarding opportunity to do meaningful work by supporting a charity. It’s a unique blend of professional growth and contributing to the greater good.In thi...2023-12-0137 minHR Coffee Time099 | How mediation skills can help you resolve conflict at work, with Pete ColbyConflict is something you’ll often be asked to help with in your role as a People professional. So, mediation skills are a useful conflict resolution tool to have in your toolbox, ready to put into action when you need them.In this episode of HR Coffee Time, Pete Colby, Director and lead Mediator at Pragmatism joins host, Fay Wallis, to talk through how mediation skills can help you resolve conflict at work. Some of the many things he covers include:Exactly what mediation is and what mediation skills are.Why grievances don’t solve workplace issu...2023-08-2531 minHR Coffee Time093 | Creating a more inclusive work culture: how to make an impact, with Toby MildonIf you’re passionate about inclusion at work and you want to know how to make an impact to create a more inclusive work culture, this episode is packed full of advice to help. And the advice can be put into action whatever the size of the organisation you’re working in – no matter how big or small it is.Host Fay Wallis is joined by Toby Mildon, the Inclusive Culture Strategist & author of “Inclusion Matters: Future-proof your business by creating a diverse workplace.”Some of the many helpful concepts Toby shares that can be applied to...2023-07-1437 minHR Coffee Time092 | Time management tips to stay on top of your busy day, with Louisa van VessemWhen work and life feel busy, it can feel hard to stay on top of everything. But taking a step back and identifying helpful time management techniques can make a big difference. In this episode of HR Coffee Time, career & executive coach, Fay Wallis chats with Louisa van Vessem about a range of time management tips to help you stay on top of your busy day.Some of the ideas they talk through include:Virtual co-workingScheduling/calendar tools (e.g. Calendly)Time blockingBuffer timeThe Pomodoro techniqueTime trackingSetting clear goalsShiny object syndromeThe HR PlannerMind mappingA, B and...2023-07-0748 minHR Coffee Time091 | How to be more assertive at work – a fresh approach, with Trisha LewisIf you feel like you should be more assertive at work, or you've had other people around you recommend that you start being more assertive, it can be hard to know what to do about it. After all, what does 'being assertive' actually mean and how can you be assertive if it isn't something that feels like it comes naturally to you?This episode of HR Coffee Time is here to help. Professional communication coach Trisha Lewis joins career coach, Fay Wallis, to share her fresh approach to being more assertive.Trisha talks through a...2023-06-3037 minHR Coffee Time090 | How a Personal Board can help solve your challenges at workIf you have a challenge or obstacle at work that you just can’t seem to solve, your Personal Board may be able to swoop to your rescue.In this episode of HR Coffee Time, career and executive coach, Fay Wallis, shares how she used Emma Maslen’s ideas for creating a Personal Board to solve a challenge with a podcast. She encourages you to try the idea for yourself, to help you solve one of your challenges at work.Useful LinksConnect with Fay on LinkedInFay’s website: Bright Sky Career Coaching(Disclosure: the bo...2023-06-2320 minHR Coffee Time089 | How to reach your HR career goals by understanding your ‘tendency’It’s no good just keeping a career goal in your head or written down on a piece of paper. To reach that goal, you need to take action. But it can feel hard to stay on track with what’s needed when you’re so busy at work. That’s where The Four Tendencies framework can come in handy. By understanding your ‘tendency’ you’ll be able to identify and test out different strategies that will be effective in keeping you on track to reach those goals.In this episode of HR Coffee Time, career & executive coach Fay Wall...2023-06-1626 minHR Coffee Time087 | Job search success tips to find your next HR/People roleFinding your next HR/People role can feel daunting; especially if you haven't changed jobs in years. This episode of HR Coffee Time is here to help, with job search success tips from career coach Fay Wallis. Learn what to do and how to do it, to hugely increase your chances of landing your perfect role.Resources Mentioned in This EpisodeFay’s online CV and LinkedIn coursesFay’s webinar for Presentus: LinkedIn Secrets – How to leverage LinkedIn to get your perfect jobConnect WithConnect with Fay on LinkedInFay’s websit...2023-06-0226 minHR Coffee Time086 | How to stop other people taking credit for your ideas in meetingsHave you ever found yourself in a work meeting, excitedly sharing an idea, only to have someone else take the spotlight, adopt the idea as their own and take all the credit? It’s an all-too-familiar scenario. In this episode of HR Coffee Time, “How to stop other people taking credit for your ideas in meetings” host Fay Wallis, shares three different options for tackling this behaviour at work.Resources Mentioned in This EpisodeTIME magazine: ‘Mr. Vice President, I’m Speaking.’ What Research Says About Men Interrupting Women – And How to Stop ItHarvard Business Review: Amplifying You...2023-05-2622 minHR Coffee Time085 | 6 questions to prioritise what matters for your HR / People careerIt can be hard to be clear on what matters most to you for your HR / People career; especially when you’re busy firefighting at work. In this episode of HR Coffee Time, career coach Fay Wallis shares 6 questions to identify and prioritise what matters for your career, so that you can set realistic steps and goals to achieve what’s most important to you.Key Resources Mentioned in This EpisodeThe Essential HR Planner Connect With FayConnect with Fay on LinkedInFay’s website: Bright Sky Career Coaching Ot...2023-05-1918 minHR Coffee Time083 | Destructive team dynamics – how to spot them & get things back on track, with Gabriella BraunWhether you’re working in a tiny organisation or a huge one, you will have to interact with teams. And because people and relationships are complicated, those teams won’t always be working together as well as they could be. This can have a negative impact on the people in that team, other people around them and ultimately on the success of the organisation or business you all work for.In this episode of HR Coffee Time, Fay Wallis is joined by Gabriella Braun, who shares fascinating insights into groups and teams, explaining three of the unconscious ways...2023-05-0536 minHR Coffee Time082 | 3 tips to tackle a challenge at work when you aren’t feeling confidentA lack of confidence can stop us from tackling all sorts of challenges at work. Maybe it's holding you back from putting your ideas forward for a new initiative, or preventing you from creating and presenting an HR or People strategy for the first time, or stopping you from challenging someone at work when you disagree with them, or you can't bring yourself to speak up in meetings.Whatever your challenge is - this episode of HR Coffee Time is here to help. In it, career & executive coach Fay Wallis shares 3 tips to tackle a challenge at...2023-04-2818 minHR Coffee Time081 | Recruitment redefined – a better way to find or fill your next role, with Tansel OmerIf you're looking for a new role, or you're responsible for Recruitment in the organisation you work for, this episode of HR Coffee Time is here to help. You'll get to hear from Tansel Omer, the CEO and Founder of a new Recruitment platform - Presentus. Tansel joins Career Coach, Fay Wallis on the show to talk through how Presentus is a unique solution to your recruitment challenges.Key Resources Mentioned in This EpisodeThe special HR Coffee Time link to visit the Presentus website and register as a candidate (if you’re looking for a ne...2023-04-2132 minHR Coffee Time080 | How quarterly reviews can help you thrive in your HR careerAs an HR professional, you know that the role can be demanding and fast-paced. With so much to do on a day-to-day basis, it can be easy to lose sight of the bigger picture and your career & strategic goals.In this episode of HR Coffee Time, career coach Fay Wallis shares practical advice on how to use a quarterly review to identify areas for improvement, celebrate your achievements, and set meaningful goals for the future. Whether you're working on your own or as part of an HR team, her insights will help you work more efficiently and...2023-04-1417 minHR Coffee Time079 | How to create a powerful career development programme that has an impact, with Kate MansfieldCareer development is an important topic at work. So many people are motivated by being able to develop and grow in their careers, it means that getting career development programmes right in your organisation can lead to higher levels of employee engagement (and help make your organisation somewhere people love to work).But how do you create a powerful career development programme that has an impact? This episode of HR Coffee Time is here to help. Kate Mansfield (Programme Director at Career Counselling Services) speaks to Career Coach Fay Wallis and shares the key learnings from studying 13...2023-04-0736 minHR Coffee Time078 | 5 tips to get useful feedback at work to help your HR/People careerGetting feedback and putting it into action is a powerful way of making progress with your HR/People career. So, it can feel frustrating when you don't have any, or if the feedback you are given is vague.Without clear feedback you can be left questioning yourself, wondering whether you're focusing on the right things and doing a good enough job. All of this can then start to chip away at your confidence.So, in this episode of HR Coffee Time, Career Coach Fay Wallis shares 5 tips to get useful feedback at work to help...2023-03-3117 minHR Coffee Time077 | How to create an effective DEI strategy, with Metra RoweCreating any strategy as part of your HR or People responsibilities can feel daunting; but it can feel especially daunting when it comes to Diversity, Equity and Inclusion (DEI). Because DEI is important, it covers so many different aspects and it involves delving into sensitive issues. Making progress can mean sparking huge cultural change which can be messy and takes time. Strategy and Diversity, Equity and Inclusion topics have been covered on HR Coffee Time before, but this episode is the first one that takes a deep dive into how to create an effective DEI strategy. No...2023-03-2433 minHR Coffee Time076 | HR Insider tips on how to create an amazing remote working culture, with Claire CathcartGetting remote working right can feel like a real challenge. Whether your organisation is fully remote, or has a hybrid working arrangement, it’s easy for people to start to feel disconnected and unhappy with work.In this episode of HR Coffee Time, Head of People at YuLife, Claire Cathcart shares some brilliant initiatives to help. Listen to her chat with Career Coach, Fay Wallis, where she talks through:The LinkedIn post she shared about a remote working initiative that went viral, with nearly 3,000 reposts How to make your onboarding process as good as possible for remot...2023-03-1737 minHR Coffee Time074 | How to get better at presenting & feel more confident about itWhether you feel nervous about presenting, or are just on the lookout for tips on how to get better at it, this episode of HR Coffee Time is here to help. Career Coach, Fay Wallis, shares 7 key tips to improve your presentation skills and feel more confident.Key Points From This Episode[01:10] Fay explains that last week’s episode focused on overcoming the physical response you may get to feeling nervous about public speaking - episode 73: 5 ways to feel more confident in your next interview, meeting, or presentation[02:45] The first tip – remember that it i...2023-03-0326 minHR Coffee Time073 | 5 ways to feel more confident in your next interview, meeting, or presentationIf your confidence seems to disappear whenever you have an interview, a meeting, or a presentation coming up, you are not alone. It’s something that most of us struggle with at some point or other during our careers. The good news is that however this lack of confidence, or nervousness shows up for you, there are things you can do to help.In this episode of HR Coffee Time, Career Coach Fay Wallis shares five main ways a lack of confidence or feelings or nervousness can show up and what to do about them.Ke...2023-02-2418 minHR Coffee Time070 | Supporting yourself, or your colleagues at work with Tourette Syndrome, with Devon LovellCareer coach Fay Wallis is joined by HR Consultant Devon Lovell, who shares his personal experience of being diagnosed with Tourette’s Syndrome. Devon talks through his journey to diagnosis, the strengths and struggles his neurodiversity brings and gives advice to anyone who thinks they may be neurodiverse, or who wants to support their neurodiverse colleagues.Key Points From This Episode[00:03] Fay thanks a listener for sharing an episode on LinkedIn during the week: Episode 67: How to get on top of email overwhelm when you’re in a busy HR role[00:48] This is the...2023-02-0335 minHR Coffee Time069 | Monthly review – the simple secret to making progress in your HR careerSimple techniques can often have a big impact on our careers. If you want to progress in your HR career, a monthly review is a great way to stay on track with your goals. In this episode of HR Coffee Time, career coach Fay Wallis talks you through an 'end-of-month reflection' activity available for free in the pdf version of her HR Planner. Listen to learn why it works and what the key questions are to ask yourself at the end of each month.Key Points From This Episode[00:23] Fay takes a moment to say...2023-01-2723 minHR Coffee Time068 | Real life insights into understanding & supporting autism in the workplace, with Cybill WatkinsFay Wallis is joined by Payroll and HR professional, Cybill Watkins, who shares her experience of being diagnosed with ASD (Autism Spectrum Disorder), how it has given her answers to questions she has had throughout her life and the inclusive practices she has discovered that can help neurodiverse people to thrive at work.Key Points From This Episode[00:02] This is the third episode that focuses on neurodiversity. The first two are:Episode 24: Understanding & supporting neurodiversity at work, with Melanie FrancisEpisode 59: ADHD – a personal story of the strengths, struggles & strategies that help, wit...2023-01-2034 minHR Coffee Time067 | How to get on top of email overwhelm when you’re in a busy HR roleIn this episode of HR Coffee Time, Career Coach Fay Wallis offers advice and tips on the best way to get on top of email overwhelm when you’re in a busy HR role.Please note: All links to books within these show notes are affiliate links, which means Fay will receive a small commission from Amazon (at no cost to you) if you make a purchase through any of them.Key Points From This Episode[01:50] Fay takes a moment to say thank you for the reviews and for helping HR Coffee Time ge...2023-01-1326 minHR Coffee Time066 | Reflecting on 2022 – looking back to look forwardIt’s too easy to just keep cracking on with work, moving forward and forgetting to take a step back to appreciate the progress that has been made and learn from the previous year. In this episode of HR Coffee Time, career coach Fay Wallis talks through 10 reflection questions, sharing her own answers to them. This episode is also available as a more detailed blog post/article.Link to blog post/article: https://www.brightskycareercoaching.co.uk/reflecting-on-2022-looking-back-to-look-forward/hr-coffee-time/Useful Links Read the article that accompanies this episodeInspiring HR group coaching programmeConnect with Fa...2023-01-0632 minHR Coffee Time65 | Practical strategies that empower women to succeed in leadership roles, with Carla MillerWhether you’re a woman in a leadership role, you aspire to be in a leadership role in the future, or you want to support the progression and success of women in your organisation – this episode of HR Coffee Time is here to help. In it, you’ll meet Carla Miller; a women’s leadership coach, author of the book, “Closing the Influence Gap” and host of the Influence & Impact podcast.Carla speaks to career coach Fay Wallis, talking through some of the key ideas within her book and practical strategies that empower women to succeed in leadership r...2022-12-1638 minHR Coffee Time064 | Where have all the good candidates gone? How to solve the recruitment crisis, with Dr Nemo D’QrillIf you’re finding recruitment challenging at the moment, you’re not alone. We’re in the midst of what is being described as a ‘recruitment crisis’ with many organisations struggling to fill vacancies and wondering where all the good candidates have gone.Dr Nemo D’Qrill has an answer to this challenge. They believe that the good candidates haven’t gone anywhere; it’s just that are current recruitment practices aren’t effective enough at finding them. In this episode of HR Coffee Time, Nemo joins Career Coach Fay Wallis to explain how to remove bias from recruitment t...2022-12-0937 minHR Coffee Time063 | How to progress your HR career by measuring your impact at workMeasuring your impact at work is one of the best ways of getting yourself ready to progress your HR career. It proves to yourself and to everyone around you that you’ve been doing a brilliant job. Once you know how to measure your impact at work, you can use this information to impress with your CV, in performance appraisal conversations, in interviews and in conversations with your manager or senior leadership team.In this episode of HR Coffee Time, career coach Fay Wallis teaches you how to do it.Key Points From This Episode...2022-12-0218 minHR Coffee Time62 | Get confident, organised & plan your goals for 2023 with the HR PlannerThere are so many demands on the HR and People team that you may find your goals & plans for your career slipping to the bottom of your ‘to do’ list. It doesn’t have to be this way though! Learn how to get confident, organised & plan for your goals for 2023 with the HR Planner – whether you have the free pdf version, or the hardback version.In this episode of HR Coffee Time, Career Coach & creator of the HR Planner, Fay Wallis, talks you through each part of the HR Planner, explaining how to use the activities in it and h...2022-11-2532 minHR Coffee Time061 | The 4 pillars that will help you be strategic in your HR roleDo you lack confidence about how to be strategic in your HR or People professional role? Perhaps you’ve even missed out on job opportunities because you haven’t been able to prove you can operate at a strategic level? On this week’s episode of HR Coffee Time, Career Coach Fay Wallis shares the four pillars that will help you to be strategic in your HR role.Key Points From This Episode[00:02] Fay refers to episode 57: Using the Johari Window to develop & grow in your HR career[02:28] The first pillar – making sure you have...2022-11-1831 minHR Coffee Time060 | Diving into HR Consultancy – what to expect & how to succeed in the role, with Pam MolyneuxDive into the world of HR Consultancy in this episode of HR Coffee Time, where Career Coach Fay Wallis is joined by experienced HR Consultant, Pam Molyneux.Pam shares her story of making the move from an in-house HR role to becoming an HR Consultant for a large HR Consultancy firm, before then going on to establish her own business and work as an independent HR Consultant. Pam explains what she loves about HR Consultancy, what the challenges are, and what the key skills are that you need to become a great HR Consultant.Key P...2022-11-1129 minHR Coffee Time059 | ADHD – a personal story of the strengths, struggles & strategies that help, with Julie WhiteIn this episode of HR Coffee Time, Fay Wallis is joined by Julie White, who shares her personal story of obtaining an ADHD diagnosis as an adult, while working as an HR professional. Listen to Julie’s supportive advice and different strategies for anyone who thinks they have ADHD or wants to support others in the workplace with ADHD.Key Points From This Episode[00:37] Fay takes a moment to thank one particular listener who inspired this episode[03:32] An introduction to Julie White[06:00] Julie’s journey to getting her ADHD diagnosis2022-11-0435 minHR Coffee Time058 | How to feel more confident using data & analytics in your HR role, with Angela MoyleDo you shudder at the idea of having to look at data and analyse it, even though you know data analytics is a valuable skill that will help your HR career? Or, perhaps you’re comfortable with data, but are frustrated that your colleagues can’t seem to get to grips with it.This episode of HR Coffee time is here to help, as HR Career Coach Fay Wallis is joined by Angela Moyle, Chief of Staff from HR software business, elementsuite. Angela takes things back to basics - to demystify data and build your confidence at usin...2022-10-2832 minHR Coffee Time057 | Using the Johari Window to develop & grow in your HR careerThe Johari Window is a great tool to help you develop and grow in your HR career. In this episode of HR Coffee Time, career coach Fay Wallis talks you through how to use it to learn more about yourself and identify your hidden strengths and areas for development. It’s the first in a series of episodes focused on gaining feedback to enhance your career.Key Points From This Episode[03:53] An introduction to the Johari Window[05:59] Fay encourages you to try using the Johari Window model during the episode, using her free te...2022-10-2128 minHR Coffee Time056 | How to do a great job with collective consultations for redundancies, with Pete ColbyWhether you’re experienced at handling collective consultations for redundancies, or it’s something you’ve never had to do before – this episode is packed full of advice to help.HR Career Coach Fay Wallis is joined by Pete Colby, Director & Lead Mediator of Pragmatism, who shares his experience and advice for doing a great job in what can be a very challenging time.Key Points From This Episode[01:25] An introduction to Pete Colby[01:52] The development of Pete’s business ‘Pragmatism’[05:44] Understanding redundancy and the effects it can have2022-10-1434 minHR Coffee Time055 | Alcohol misuse & how to help – supporting wellbeing at work, with Janet HadleyIf you’re worried about a colleague’s drinking (or your own drinking), it can be hard to know what to do.In this episode of HR Coffee Time, Career Coach Fay Wallis is joined by the Founder of Choose Sunrise, Janet Hadley, who shares her experience and expertise.Key Points From This Episode[00:00] Further information on Fay’s group coaching programme ‘Inspiring HR’[02:40] An introduction to Janet Hadley[02:56] Janet shares the story behind her business – ‘Choose Sunrise’[07:38] Janet talks in more depth about...2022-10-0743 minHR Coffee Time054 | My career story & how Bright Sky can help you with your HR careerIn this episode of HR Coffee Time; Career Coach Fay Wallis, delves deeper into the creation of Bright Sky Career Coaching and all of the many different ways their services can help you have a successful and fulfilling HR career.Key Points From This Episode[02:33] The progression of Bright Sky Career Coaching to specialise in supporting HR &People professionals with their careers[04:53] Fay shares her career story[08:15] The beginning and growth of Bright Sky Carer Coaching[13:01] The three core values of Bright Sky Career...2022-09-3026 min