Shows
Fibrenew Exchange PodcastA Father's Investment in his Daughter's Fibrenew Business VentureIn this episode, we talk with Marsail and Tony Abuaita just after they completed two weeks of Fibrenew training in Calgary. They're the new owners of Fibrenew Irving, Texas, bringing together Marsail's artistic eye and Tony's business experience.
At the time of this recording, Marsail was entering her final semester at Texas State University, studying scenic painting. She's used to turning design ideas into large-scale theatre sets, so when she discovered Fibrenew, it felt like a natural extension of what she already loves: taking a vision and making it real. Color, texture, and detail all matter to...
2025-12-1226 min
Fibrenew Exchange PodcastAdventure, Hardships, and Resilience: Trevor and McKenna's Journey2022 was a gigantic year for Trevor and McKenna. They finished their schooling, wrapped up their jobs, got married, and decided to move from their native California to Florida, to start a business and begin an exciting new chapter in their lives.
Their positive mindsets and sense of adventure are infectious. In this podcast, they recount the moment they decided to 'go for it' and start anew on the other side of the country. Shortly after the move, they faced unbelievable adversity between family deaths and unprecedented hurricanes; their world was turned upside down.
By maintaining...
2025-11-1938 min
Fibrenew Exchange PodcastNovember Business & Operations Discussion: Networking with Neighbours and Your Support LeadersThis month, we will discuss Networking with Neighbours and Your Support Leaders!
2025-11-1954 min
Business Alliance InsightsVeteran to Franchisee: How Nick Built His Business with FibreNewIn this episode of BAI Beyond the Brand, we chat with Nick, a first-year FibreNew franchisee based in East Kansas City, Missouri. Nick shares his unique journey from a Canadian Armed Forces veteran and nuclear power plant security to launching his own FibreNew franchise. Discover how he’s leveraging his military adaptability, building local referral partnerships, and tapping into FibreNew’s supportive network to grow his business. Hear about the challenges, the freedom of franchise ownership, and his vision for scaling the business with his wife by his side. If you’re curious about franchise life and what it takes...
2025-09-1031 min
Fibrenew Exchange PodcastWhy a High School Senior and His Mom Started a Fibrenew FranchiseA mother and her son walk into a bar to discuss the idea of opening a business together… oh wait, no, they didn't, because the son is underage. Just 17 years old to be exact! In this Fibrenew podcast, we're in conversation with Robyn and Luke Deering - the mother and son combo behind Fibrenew Cape Coral, Florida. When Luke was just a junior, he knew he wouldn't pursue college after graduating from high school. For Robyn, the tuition money she would have spent on college for Luke was now in question.The two of...
2025-08-1935 min
Fibrenew Exchange PodcastFibrenew + Florida = Jerry Mainstone's New LifeJerry Mainstone started his franchise in central Florida in January of 2022 after he and his wife, Lindy, moved from Michigan to escape the winters there. It was a great lifestyle move for the Mainstones, but it ended up being a solid business move as well. in this podcast, Jerry tells us how they've been building their business over the past 3 years, what he's learned along the way, and what he has planned for the future. Thanks for listening in!
2025-07-0400 minFibrenew Exchange PodcastFibrenew + Florida = Jerry Mainstone's New LifeJerry Mainstone started his franchise in central Florida in January of 2022 after he and his wife, Lindy, moved from Michigan to escape the winters there. It was a great lifestyle move for the Mainstones, but it ended up being a solid business move as well. in this podcast, Jerry tells us how they've been building their business over the past 3 years, what he's learned along the way, and what he has planned for the future. Thanks for listening in!
2025-07-0427 min
Franchise Canada ChatsS9 E5 | Building Out a Business: Fibrenew with Cédric LéveilléRenée Boudakian and Cédric Léveillé are sitting down to discuss his experience as a Fibrenew franchisee. Cédric worked with Fibrenew as a technician for 3 years before taking over his uncle’s franchise, and has gone on to expand the team, open a workshop, and move to a larger space. In this episode they’ll explore franchise growth, the importance of leadership skills, and how to build and care for a team of dedicated employees.
2025-06-2740 min
Turn One Studio: Long Island Business & Leadership PodcastHowie Sachs on Leather, Plastic & Vinyl Restoration, Sustainability & Small Business | Fibrenew | Turn One Studio PodcastHow can expert restoration breathe new life into furniture, vehicles, and more—while supporting sustainability? In this episode, host Eliud Custodio sits down with Howie Sachs of Fibrenew, a leader in leather, plastic, and vinyl restoration, to explore the craft, science, and impact of this unique industry.In this episode, you’ll learn:Howie’s journey into the restoration business and what sets Fibrenew apartInnovative techniques for repairing and renewing leather, plastic, and vinyl surfacesHow restoration extends the lifespan of furniture, cars, boats, and more—saving money and reducing wasteThe role of restoration in supporting sustainable practice...
2025-05-0620 min
Fibrenew Exchange PodcastRJ's First Year in Franchising: Wins, Challenges, and LessonsIn this episode, we sit down with RJ Hogan of Long Island, NY, as he reflects on his first full year as a Fibrenew franchise owner. RJ shares candid insights about launching his business, the lessons learned along the way, and how becoming his own boss has brought new energy to both his career and his family life. If you're curious about what the first year of franchise ownership really looks like, this conversation is for you.
2025-04-3024 min
Fibrenew Exchange PodcastBuddies in Business: Gabriel and Scott from Fibrenew OmahaGabriel Ruiz and Scott Sarver are buddies who decided to start a Fibrenew Franchise together in 2022. They now own not one but two territories in Omaha, Nebraska.
In this podcast, they talk about what led them to the idea of starting a franchise together, how they run it today, and how they really enjoy what they're doing. They also share advice about partnering with a friend in business and some of the things they've learned. For more info on Fibrenew Franchising: fibrenew.com/franchising
To contact Gabriel and Scott: fibrenew.com/omaha
2025-03-2031 min
Pursuit of Profit: The Franchise Business PodcastWhy We Don't Charge A Franchise Royalty Fee with Jesse Johnstone of FibrenewEpisode 55: On this episode of Pursuit of Profit Cliff and Justin speak with Jesse Johnstone, president of Fibrenew. We talk about how Fibrenew became the largest leather, vinyl and plastic restoration company in the world, how their niche business saves people money and the environment. We discuss the many revenue options from automotive to aviation, and why this is the right brand for someone who enjoys working with their hands. Take a listen...-----Timestamps:02:22 - what is the Fibrenew business model?05:10 - what are the financial margins for franchisees?
2024-10-1643 min
Fibrenew Exchange PodcastBorn at 40: Allen Odvody Feature Interview with JLD from Entrepreneurs on FireAllen Odvody was a corporate employee with 20 years of experience who turned to entrepreneurship with Fibrenew. Driven by innovation and creativity, Allen is always seeking new adventures, aiming to inspire and make a difference.
Key Take Takeaways from this Conversation:
1) We are not defined by how we do on our good days but by how we endure and overcome on our bad days.
2) You got to be involved if you are a franchise owner. There is a low percentage for it to succeed if you will not put time and effort on it...
2024-09-1624 min
KFGO Partners PodcastWhen & Where for Senior Care: Fibrenew - Restoration for leather, vinyl and more!Kathy and Jon Bayman have been helping people with boats, cars, couches and more for awhile now - but Fibrenew is also the first place to call when restoring equipment like wheel chairs and medical grade beds! When & Where for Senior Care is brought to you by Serenity Assisted Living and Memory Care in Dilworth, MN. Check them out online or call to discuss their amazing amenities and options for an active senior living lifestyle!See omnystudio.com/listener for privacy information.
2024-08-0107 min
Fibrenew Exchange PodcastFrom Office Drones to Franchise Owners: Sam and Lisa's Bold Leap into FibrenewIn this installment of the Fibrenew Exchange, we sat down with Franchisees Sam and Lisa Orpillia of Fibrenew Rocklin, just north of Sacramento, CA.After working from home for a year and a half during the pandemic, Sam's previous employer called him back to the office - something he didn't want to do. The idea of going back to a 9-5 office grind prompted him to look at alternatives. He discovered Fibrenew through a former co-worker who had opened his own franchise with us, and the rest is history.
Sam and Lisa opened Fibrenew Rocklin in...
2024-06-2839 min
Fibrenew Exchange PodcastWhat Franchisee, Mike Nonelle Knows About FibrenewThis addition is a podcast takeover and an interview that originally aired on the Best of The Best in Franchising podcast series. Host James Butler talks with Fibrenew Franchisee Mike Nonelle about a whole bunch of things - including his transition into franchise ownership and what he's learned along the way; they discuss the culture here at Fibrenew, how Mike runs his business, and what the future holds down the road. It's a fantastic conversation and we hope you enjoy listening in!
To learn more about Fibrenew Franchising: fibrenew.com/franchisingIf you've been...
2024-05-1040 min
Best of the Best in FranchisingInterview with Mike Nonelle with Fibrenew in Hollywood, FloridaIn this episode, I talk with Mike Nonelle with the Fibrenew franchise in Hollywood, Florida. Mike shares his story about his background in the film and TV industry and why he chose to join Fibrenew of the different business concepts that he considered. He discusses how he got started in March of 2020, what he loves most about the franchise, how the training helped him get started, and the freedom and control that business ownership has given to him.
2024-04-2441 min
Fibrenew Exchange PodcastFrom Toronto to Florida: Jared and Leigh's E2 Visa Experience with FibrenewIn this podcast conversation, Jared Drummond and Leigh Smith of Fibrenew Hernando County recount their experience with applying for and getting accepted into the E2 Visa program for entry into the US as a business owner. You'll hear Jared and Leigh describe the requirements of the E2 visa program, the interview process, getting accepted, and ultimately moving to Florida some months later. They also talk about their new life in the Sunshine State, how they've got their business off the ground, some best practices for running a business with your spouse, and much more. We hope you...
2024-04-1723 min
Fibrenew Exchange PodcastBill Bedsole Bet on Himself, and It's Paying Off!In this episode, we are in conversation with Fibrenew Franchisee Bill Bedsole of Fibrenew Palatine in the suburbs of Chicago. Bill started his franchise in September 2018 and hasn't looked back since. In this chat, he talks about how he made the switch from corporate America and how he'll never go back!
We discussed how Bill appreciates Fibrenew's scalability and how he makes that work around his family's schedule, how he found his technician and how they work together today, and how he consistently talks about his business with his neighbors, his fellow church members, and his doctor and...
2024-03-1643 min
Fibrenew Exchange PodcastThe Mother-Son Franchise Powerhouse from Mexico CityIn this edition, we talked with the mother-son franchise powerhouse team of Carla Ceron and Diego Rosales Ceron of Fibrenew Mexico City. Carla has been operating Fibrenew in Mexico for over 20 years. Diego was just three years old when his mom started the business, and in this podcast, he shares many fond and funny stories of his earliest memories of his mom working the business and how she handled it all. Carla shares some sage life and business philosophies that have served her well. We talk about how they have structured their business, from their technicians, office...
2024-02-221h 06
Fibrenew Exchange PodcastFrom Middle Management to Fibrenew Franchise Ownership, Dave O'BrienThis edition is a podcast takeover and a rebroadcast of an interview that Fibrenew Franchisee Dave O'Brien has with Adam Robison of NW Arkansas Business Radio X Podcast. Adam had Dave explain what he was doing before opening his Fibrenew business, what he now enjoys best about owning and operating his Fibrenew business, and much more - it's a really great conversation, and we hope you enjoy listening in! If you're interested in learning more about Fibrenew Franchising, please visit: fibrenew.com/franchising
2023-12-0127 min
Fibrenew Exchange PodcastFrom the Military to Fibrenew: Jorge's Figueroa's JourneyJorge Figueroa of Fibrenew Osceola, FL transitioned to Fibrenew after a successful career in the military. After being away from his family for so many years, he was ready to be at home and wanted to be his own boss. He found that perfect fit with Fibrenew and ultimately opened his franchise in August 2022.
At the time of this recording, Jorge was in his 8th month of operation as a franchisee. He spoke about what his experience has been like to date, shared some of the best parts, some the frustrating parts, and talked about what he's...
2023-05-1136 min
Franchise Canada ChatsS7E2 | Fibrenew: The Rewards of Resales with Steve GeddesToday's guest, Steve Geddes, parlayed his combined furniture repair and sales experience into a franchise business with Fibrenew. As Geddes found through the pandemic, there’ll always be a need for repairs. He took over a Kelowna-based Fibrenew location and began growing the business from a stagnant location to a top-ranking powerhouse.
In moving from a technician role into an operational management role, Geddes found his life changing in more ways than one.
You can expect these key takeaways from this episode:
-The pros and cons of buying an existing franchise vs. a new build;
-Appealing to the highly educated consu...
2023-03-1346 min
Franchise Canada ChatsSeason 7 Episode 2 | Fibrenew: The Rewards of Resales with Steve GeddesToday's guest, Steve Geddes, parlayed his combined furniture repair and sales experience into a franchise business with Fibrenew. As Geddes found through the pandemic, there’ll always be a need for repairs. He took over a Kelowna-based Fibrenew location and began growing the business from a stagnant location to a top-ranking powerhouse. In moving from a technician role into an operational management role, Geddes found his life changing in more ways than one. You can expect these key takeaways from this episode: -The pros and cons of buying an existing franchise vs. a new build; -Appealing to the highly educated consu...
2023-03-1346 minFibrenew Exchange PodcastOwner-Operator Franchisee, Ann Benes (Episode 6 of 6 in the Fibrenew Business Models Miniseries)Thank you for joining us for installment 6 of 6 in a miniseries focused on showcasing the various types of business models that exist within Fibrenew. Ann Benes of Fibrenew Lincoln, Nebraska, has been a proud owner/operator of her franchise for over 20 years! Ann and her husband, Pat, were the 13th franchise in the US when they came on board in 2002. The way their partnership works is that Pat operates the family farm, and Ann operates the Fibrenew business. They will, of course, periodically help each other out on either side of the fence, but for the most...
2023-01-2828 min
The Multi-Location Marketing LeaderMatt Woodcock from Fibrenew Franchising on Using the Marketing Mix to Attract ConsumersFibrenew Franchising is a Canadian company with 303 locations and specializes in leather, vinyl, and plastic restoration. With a rich history dating back to 1985, this company manufactures a highly specialized proprietary product line and has pioneered the repair techniques and exclusive color-matching technology that their technicians use daily. In this episode of The Art of Franchise Marketing, our host Madeleine Zook and Matt Woodcock, the franchise development director at Fibrenew Franchising, discuss franchise development. Matt explains the importance of using the marketing mix in franchising and why it is not beneficial to use broadcasting.
2023-01-1837 min
All Things Considered Franchising PodcastScotty Milas' All Things Considered Franchising Podcast with Bob Johnston of FibrenewToday’s guest is Bob Johnston of Fibrenew. Bob has been in the franchising industry for over 30 years.
Fibrenew repairs, restores, refinishes, and refurbishes damaged leather, plastic, vinyl, and fabrics.
When asked about the type of character one needs to possess to be a successful Fibrenew franchisee, Bob states, “They cannot be colorblind. They must love working with their hands. They have to be coachable. They need to be in good physical condition. They must have networking skills.”Bob also speaks of what kind of guidance one should receive before becoming a franchisee. Bob believ...
2023-01-1827 minFibrenew Exchange PodcastRookie Business Owners Robert & Chelsey Pegram (Episode 5 of 6 in the Fibrenew Business Models Miniseries)At the time of this recording, Robert and Chelsey Pegram had just marked their first anniversary of being Fibrenew franchise owners - and they couldn't be happier. In this conversation, you'll hear Robert and Chelsey's recap of what year one of business was like, what they learned along the way, and what they suggest as advice to those entering their first year of business or those in their first year of business with Fibrenew. We hope you enjoy listening in as it was a very insightful conversation, cheers!
2022-12-021h 08Fibrenew Exchange PodcastPeak Performance Expert & Fibrenew Friend, Dr. Delatorro McNealOn this special edition podcast, we had the honor of sitting down with internationally renowned Peak Performance Expert, best-selling author, and keynote speaker, Dr. Delatorro McNeal. Delatorro joined us at our HIVE LIVE Franchise Convention in Nashville where he took us on an emotional rollercoaster ride of unorthodox team-building exercises, mind expansion practices, and some deeply vulnerable moments together as a company. In this chat, you'll hear a replay of these moments, what Delatorro himself observed about us as a company as well as some of his personal insights on professional development.It was of course...
2022-09-2732 minFibrenew Exchange PodcastTeam Approach: Nashville Area Franchisees Do It Right (Episode 4 of 6 in the Fibrenew Business Models Miniseries)Thank you for joining us for installment 4 of 6 in a miniseries focused on showcasing the various types of business models that exist within Fibrenew.Nashville area franchise owners, JT Thompson, Mat Meade, and Mark Chasteen are not only Fibrenew friends and neighbors, they are true business partners. When all three of them were getting to a point where they were spending too much time in the business, instead of working on the business, they all knew it was time to hire an admin. So, they banded together and hired a shared admin who now quarterbacks each of...
2022-09-1532 minFibrenew Exchange PodcastOwner + Technician + Admin Model in Fibrenew Vancouver (Episode 3 of 6 in the Fibrenew Business Models Miniseries)Brian Fitzgibbon owns and operates Fibrenew Vancouver. He purchased the business in 2010 and for eight years ran the franchise as an owner / operator - taking care of everything in the operation. Doing the repair work, fielding all inbound inquiries, marketing and sales, handling the scheduling, billing, bookkeeping and more. He reached a point to which wearing all those hats was not sustainable for the long haul. So he made a switch and hired an admin to quarterback the organization and day-to-day logistics of running the business. Fibrenew Vancouver was transformed the moment Erin Jackson came on board. She helped...
2022-09-0235 minFibrenew Exchange PodcastHusband & Wife Power Team: Todd and Joanie Penhollow (Episode 2 of 6 in the Fibrenew Business Models Miniseries)Thank you for joining us for installment 2 of 6 in a miniseries focused on showcasing the various types of business models that exist within Fibrenew. Todd and Joanie Penhollow of Fibrenew Central Oregon are a shining example of how a husband and wife team can and should work within Fibrenew's franchise system. In this conversation, you'll hear how they work together every day, either working on jobs as a team or splitting duties and doubling up on revenue-generating activities. You'll hear how it took Joanie a few years before coming on board with Todd full-time in the business...
2022-08-3036 minFibrenew Exchange PodcastEmpire Builder: Steve Geddes (Episode 1 of 6 in the Fibrenew Business Models Miniseries)Thank you for joining us for installment 1 of 6 in a miniseries focused on showcasing the various types of business models that exist within Fibrenew.Steve Geddes of Fibrenew Kelowna, BC is someone we consider to be an Empire Builder in Fibrenew's franchise system. At the time of this recording, Steve was in his 4th year of business and had scaled his operation to include 12 employees, 3 vans on the road, and a storefront shop. He's living proof that when you execute a plan and run your business as a business, with enthusiasm and integrity, you can reach great...
2022-08-2600 minFibrenew Exchange PodcastEmpire Builder: Steve Geddes (Episode 1 of 6 in the Fibrenew Business Models Miniseries)Thank you for joining us for installment 1 of 6 in a miniseries focused on showcasing the various types of business models that exist within Fibrenew.Steve Geddes of Fibrenew Kelowna, BC is someone we consider to be an Empire Builder in Fibrenew's franchise system. At the time of this recording, Steve was in his 4th year of business and had scaled his operation to include 12 employees, 3 vans on the road, and a storefront shop. He's living proof that when you execute a plan and run your business as a business, with enthusiasm and integrity, you can reach great...
2022-08-261h 00
KFGO Partners PodcastFibrenew - They Repair It All. Leather! Vinyl! Plastic!Local owners Kathy and Jon Bayman stop into the KFGO studios to chat with Amy Iler and JJ Gordon about their business. These two barely had enough business cards to get out the building. They repair that leather couch the dog scratched, the vinyl siding your young lawn mower blasted a rock through, the plastic shutter at your lake place. Check them out at www.fibrenew.com/fargoSee omnystudio.com/listener for privacy information.
2022-08-0407 minFibrenew Exchange PodcastBuilding a White-Glove Service Business: Warren and Stephanie RosenthalThanks for joining us on another Fibrenew Podcast! In this episode, we talk with Warren and Stephanie Rosenthal from Fibrenew Indianapolis Metro-North and hear about their simple and very effective methods for how they've built their business over the years. They work exceptionally well as a team, they're very successful in their franchise and they have a lot to share about their journey through business ownership together.You can find Warren and Stephanie at fibrenew.com/imn or at facebook.com/fibrenewindymetronorthCheers!
2022-05-1727 min
Fibrenew Exchange PodcastRobert & Chelsey Pegram: Entrepreneurial By NatureRobert and Chelsey Pegram, are Fibrenew franchise owners in Virginia. They vibrate with entrepreneurial enthusiasm and energy and they simply love what they do!
Prior to coming on board with Fibrenew, the couple was running their own landscaping business but were having issues finding their place in a very crowded market and were stagnating due to what Robert refers to as a lack of support and resources. That's where the systems and support of a franchise looked appealing to them and they decided to make the switch and started Fibrenew Hampton Roads in August of 2021.
They have lots...
2022-04-2735 min
From the Battlefield to the BoardroomEpisode 156 : Building a Business that Works for YouBen Burt, Army Veteran, knew very little about franchise ownership when he transitioned out of the military. He considered a career in the medical field based on his military background, but quickly realized that his top priority was finding a career that would allow him the flexibility to spend more time with his family - which is what led him to become a franchise owner.
Fibrenew specializes in the repair, restoration, and renewal of leather, plastic, vinyl, fabric, and upholstery. As a franchise owner, Ben gets to make his own schedule and work with customers to repair everything from medical...
2022-04-0535 min
Fibrenew Exchange PodcastFrom Brazil to California with FibrenewIn 2019, Alex Fachinello, his wife and their 2 children sold everything they owned in their native country of Brazil, relocated to Southern California and started a Fibrenew business. In this podcast conversation, Alex talks about their huge leap of faith, how they worked through the E2 investment visa process, and how he eventually found a sense of comfort and belonging not only in a new country but as a business owner with Fibrenew.
His story is extremely inspirational - it's one of courage, of risk and reward and hard work with no looking back. If you want to speak...
2022-03-2227 min
Veteran On the MoveFibrenew Mobile Restoration Service with Army Veteran Ben BurtThis week Joe is joined by Army Veteran Ben Burt, the owner of a Fibrenew franchise in Fayetteville, North Carolina. After serving in the Army for 27 years and completing eight deployments, Ben planned on attending dental school but turned to entrepreneurship in order to focus on his family. After attending the VA Star program and completing vocational rehab, he started searching for a franchise that would be the right match for his goals and values. Ben opened a Fibrenew franchise; a mobile repair, restoration, and maintenance service. He shared his tips for finding a franchise that matches your values and en...
2022-01-3138 min
Fibrenew Exchange PodcastPlanning & Goal SettingIn this episode, we sat down with Fibrenew's support leaders Al Crnjac, Scott Neal, Michael Carter, Chad Hendry, Paul Gingras and Bruce Nurse. We talked about what each one of them is planning for the year ahead, and what they want to achieve and see happen in their own businesses. We also stepped through a time machine exercise and imagined winding the clock back to their 1st or 2nd year of operation, and knowing what they know now, what would they be focused on in building and growing their businesses.We hope you...
2022-01-1341 min
Fibrenew Exchange PodcastBulletproof Veteran Podcast Takeover with Ben BurtThis episode is a podcast takeover with Jason from Bulletproof Veteran Podcast. Ben Burt from Fayetteville, NC is a Fibrenew Franchise Partner and he was Jason's guest on the show. The Bulletproof Veteran podcast is centered on veterans and their post-military lives and that's exactly why Ben was featured as a guest. Ben served for 26 years before transitioning into business ownership with Fibrenew in 2021 and he shares his experience in making that switch and what it's meant for him and his family. You can find Bulletproof Veteran Podcast at bulletproofveteran.com and on social as...
2022-01-1250 min
Bulletproof Veteran PodcastEpisode 65: Benjamin Burt, Fibrenew Franchise OwnerThis week we welcome Benjamin Burt, Fibrenew franchise owner. Ben is a veteran of the United States Army's 3rd Special Forces Group. He is a former Advanced Tactical Medical Provider and Operations NCOIC for the Special Warfare Medical Group (Airborne) at the John F. Kennedy Special Warfare Center and School. After seperating from the military, Ben was faced with the challenge of managing his civilian career choices with an ever changing family life. Ben had a desire to work for himself in an industry that would provide recession proof security and freedom to grow. He turned to Fibrenew. Fibrenew specia...
2022-01-071h 04
Franchising 101Franchising 101 - Episode Sixty Six - A Proven System for SuccessJoining the show today is Matt Woodcock, director of franchise development for Fibrenew. Listen to gain insight and information about his franchise and franchising in general.
Episode Highlights:
How Matt got into franchising
Exit strategies from a corporate perspective vs franchise ownership
How franchises are a proven businesses
About Fibrenew - what they do and who their customers are
What Fibrenew looks for in an owner
How to find customers and how Fibrenew supports owners in their marketing efforts
Links and resources mentioned in this episode:
Schedule a call https://meetings.hubspot.com/tim17
F...
2021-09-3027 minFibrenew Exchange PodcastContender Cast with Fibrenew's President, Jesse JohnstoneContender Cast's Justin Honaman is the host of this particular episode. Fibrenew President, Jesse Johnstone was put in the hot seat for this one, and Justin and Jesse had a great time talking about Fibrenew's history, Jesse's background, Fibrenew's growth, systems, and more.
You can find Justin at contendercast.com and you can download, like, and subscribe to his podcast on Apple, Spotify, Stitcher, or wherever you get your pods.
We hope you enjoy listening in on our conversation, take care and cheers!
2021-07-1523 min
Fibrenew Exchange PodcastAn Exit Interview: Rick & Lynn HalpinIn this exit interview episode, former Fibrenew Franchisees, Rick and Lynn Halpin talk about their 12 years of experience in the business, how and why they got started, the lessons learned along the way, some memorable jobs - both good and bad and share some sage advice as parting words. In what we consider a perfect Fibrenew success story, after building a very successful business, Rick and Lynn have sold their territory to a new owner and are now spending more time with their grandchildren, fishing, golfing, and enjoying time with family and friends.As always, we...
2021-07-1442 min
ContenderCast with Justin HonamanFIBRENEW :: EXPERTS IN LEATHER, PLASTIC, & VINYL RESTORATIONFibrenew is the world leaders in the restoration, repair and re-dyeing of leather, plastic and vinyl. Their services offer a cost-effective, high-quality alternative to replacement and helps reduce landfill waste. Valued clients and partners who love them come from the medical, marine, aviation, automotive, commercial and residential markets. Fibrenew has helped more than 260 entrepreneurs from USA, Canada, New Zealand, Mexico and Chile meet their lifestyle and financial goals by building long-term, successful businesses of which they can be proud. Jesse Johnstone, President, joins Justin to discuss this franchise brand.
2021-07-0923 min
FibrenewTerritory Expansion, Changes and Moves with Jamie MylesThis podcast is a recorded Huddle Call we held on the topic of Territory Expansion, Territory Adjustments, and Territory Moves. Jamie steps us through all the available options available, things to think about, and generally how it all works. The main takeaway here is that if you are considering any expansions, changes, or outright moves of your territory, please do schedule to have a conversation with Jamie and we'll figure out what works from there.
We hope this helps and as always, take good care and cheers everyone!
2021-06-0437 minFibrenew Exchange PodcastThree Keys to Sustainable Growth Across the GlobeIn a podcast role reversal, I was put in the hot seat for this one and was interviewed by Mary Ann O'Connell and her podcast series called 'What's Your F'ing Business - a podcast about franchising'. We talked shop about Fibrenew's history, culture, operations, and a whole lot more.
You can find Mary Ann at franwise.net. We're at fibrenew.com and on all the socials of course. We hope you enjoy listening in on this conversation. Take good care and cheers!
2021-06-0433 min
Fibrenew Exchange PodcastFrom Retail to RestorationStephen Bland worked in grocery retail since he was in high school. After 23 years and way too many hours away from his family, he was ready to make a significant career and lifestyle change so he opened a Fibrenew franchise in east Kentucky. Today, Stephen enjoys much more quality family time, he's growing a business on his own terms and is having a blast doing it. On this podcast, he shares his experience of the first 6 months of getting his business started and what he has planned for the future. We hope you enjoy!
2021-05-2027 min
What's Your F'ing Business?®Three Keys to Sustainable Growth Across the Globe - FibrenewJesse Johnstone, President of Fibrenew, shares their focus for having highly satisfied and motivated franchisees as they grow out from their home base in Canada and persevere for 36 years! We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!
2021-04-2132 min
Fibrenew Exchange PodcastFreedom & Flexibility: From Helicopter Pilot to Fibrenew FranchiseeGenevieve Alexander is the first to admit that she gets bored easily. Given that fact, it makes sense that she chose a career as a helicopter pilot. It was perfect for her for some time, but considering the fact that her husband, Drew, is also a helicopter pilot, the couple's work-life balance was not balanced at all. “I needed a serious lifestyle change,” she says.
So Genevieve looked to franchising for her next step. On her list of “must-haves” was financial freedom and a flexible schedule.
When Genevieve first heard about Fibrenew, she says she wasn't r...
2021-03-0326 min
FibrenewFocusing On What Can Be Done In Q1Welcome to 2021 and welcome to a new season of the Fibrenew Exchange Podcast. In this episode we cover the topic of staying focused, staying positive, and keeping busy in Q1 of 2021.
With various forms of shutdowns and restrictions in place in different geographic areas, it's amazing how much we're still able to do with our Fibrenew businesses. You're going to hear from 6 different voices on this show, Al Crnjac of Fibrenew Eastern Ontario, Michael Carter of Fibrenew Loudoun, Chad Hendry of Fibrenew Calgary South, Dan Hoffman of Fibrenew Portland as well as Bruce Nurse and Paul Gingras of Fibrenew's support...
2021-01-0730 min
Fibrenew Exchange PodcastStaying Focused, Positive and Busy in Q1, 2021Welcome to 2021 and welcome to a new season of the Fibrenew Exchange Podcast. In this episode we cover the topic of staying focused, staying positive, and keeping busy in Q1 of 2021.
With various forms of shutdowns and restrictions in place in different geographic areas, it's amazing how much we're still able to do with our Fibrenew businesses. You're going to hear from 6 different voices on this show, Al Crnjac of Fibrenew Eastern Ontario, Michael Carter of Fibrenew Loudoun, Chad Hendry of Fibrenew Calgary South, Dan Hoffman of Fibrenew Portland as well as Bruce Nurse and Paul Gingras...
2021-01-0630 min
FibrenewJoe Day Activity Breeds ActivityIn this episode, we sat down with Joe Day of Fibrenew Evansville in Evansville, Indiana. At the time of this recording, Joe was just shy of the one-year mark of operation of his Fibrenew business. He’s now booking 5 digits worth of revenue each month and has a schedule that’s booked out two weeks in advance.
Joe explains what year one was like, he steps us through all the activities he’s done to grow his client list and what’s in store for his business just around the corner.
We hope you enjoy this conversation and if you have que...
2020-11-2028 min
Fibrenew Exchange PodcastActivity Breeds Activity with Franchisee, Joe DayIn this episode, we sat down with Joe Day of Fibrenew Evansville in Evansville, Indiana. At the time of this recording, Joe was just shy of the one-year mark of operation of his Fibrenew business. He's now booking 5 digits worth of revenue each month and has a schedule that's booked out two weeks in advance. Joe explains what year one was like, he steps us through all the activities he's done to grow his client list and what's in store for his business just around the corner. We hope you enjoy this conversation and if you have...
2020-11-2028 min
FibrenewPeer To Peer Franchisee SupportHere at Fibrenew, we have many support channels and resources like our support team, our online Technical Library with videos and manuals and discussions, we have weekly huddle calls, we have periodic seminars, training opportunities, and more. But one resource we can't leave off that list is the tremendous peer to peer support that exists among franchisees.
On this podcast, freshman franchisee, Joey Weber, and senior franchisee Dan Hoffman take us through a recent 3-day ride along they did together in Dan's territory and how the experience was for them both. It was win-win as Joey learned tons and Dan had...
2020-09-2525 min
Fibrenew Exchange PodcastPeer-to-Peer Franchisee SupportHere at Fibrenew, we have many support channels and resources like our support team, our online Technical Library with videos and manuals and discussions, we have weekly huddle calls, we have periodic seminars, training opportunities, and more. But one resource we can't leave off that list is the tremendous peer to peer support that exists among franchisees. On this podcast, freshman franchisee, Joey Weber, and senior franchisee Dan Hoffman take us through a recent 3-day ride along they did together in Dan's territory and how the experience was for them both. It was win-win as Joey learned tons...
2020-09-2525 min
Modrn BusinessJesse Johnstone, President of FibrenewIn this new Modrn Business podcast, we chat with President of Fibrenew, Jesse Johnstone! We learn how Fibrenew intertwines technology and home services, how they stay ahead of their competition, why they feel their niche industry is an awesome investment despite the pandemic and some initiatives they have for 2021.
Join our text community:
www.voxie.com/modrnbusiness
Audio Engineer:
Ben Kliever: Ben@modrnbusiness.com
2020-09-2429 min
FibrenewResale Buying ExperienceWelcome to the 2nd installment in this 2 part series on Franchise Resales. In the first episode, we heard from Glenn Vanderploeg, a former franchisee who sold his franchise business. We heard about his experience from the seller's side of the fence and some sage advice that he had to offer on the topic.
In this episode, we hear from Jay and Kelsey Stewart, franchisees who purchased an established franchise. They talk about their experience from the acquisition side of things, right from day one of the process all the way through its completion. With a healthy dose of enthusiasm, they ex...
2020-09-0721 min
Fibrenew Exchange PodcastResale Buying Experience (Part 2 of 2)Welcome to the 2nd installment in this 2 part series on Franchise Resales. In the first episode, we heard from Glenn Vanderploeg, a former franchisee who sold his franchise business. We heard about his experience from the seller's side of the fence and some sage advice that he had to offer on the topic.In this episode, we hear from Jay and Kelsey Stewart, franchisees who purchased an established franchise. They talk about their experience from the acquisition side of things, right from day one of the process all the way through its completion. With a healthy dose...
2020-09-0721 min
FibrenewPodcast #32: Franchise Resale Selling ExperienceWelcome to part 1 of a 2 part series on the topic of business succession with Fibrenew. On this installment, we talked with Glenn Vanderploeg and had him describe the good feeling he had upon selling not 1, but 2 Fibrenew territories that he owned and operated for 12 years.
You'll hear about Glenn's experience with finding new owners, how he worked with Jamie and Phaedra from our Head Office team to do that, how long the process took, how he planned it all out and what he's doing now that he's a blissfully retired man.
If you have any questions about the resale process...
2020-08-2813 min
Fibrenew Exchange PodcastResale Selling Experience (Part 1 of 2)Welcome to part 1 of a 2 part series on the topic of business succession with Fibrenew. On this installment, we talked with former Fibrenew Franchise Partner, Glenn Vanderploeg, and had him describe the good feeling he had upon selling not 1, but 2 Fibrenew territories that he owned and operated for 12 years.
You'll hear about Glenn's experience with finding new owners, how he worked with our Franchise Development Team to do that, how long the process took, how he planned it all out and what he's doing now that he's a blissfully retired man.
If you have any...
2020-08-2813 min
Fibrenew Exchange PodcastVirtual Training With Fibrenew: Feedback from FranchiseesOver our 30+ years of training and supporting Franchisees, Fibrenew has run the gambit when it comes to venue and format in delivering the message, and this past spring, we added a new chapter to that journey with virtual training. In April, we hosted 250+ franchise partners on Zoom for our annual seminar and it worked better than anyone expected. In May, for the first time ever, we trained 3 new franchisees via Zoom and it worked equally as awesome. On this podcast, we spoke with those 3 Franchise Partners and had them share their experience with virtual training and...
2020-07-1622 min
FibrenewPPE & ProfessionalismPart of our professional image has come to include wearing Personal Protection Equipment (PPE). This is the same as having a vehicle wrap, wearing a Fibrenew shirt, our ID lanyard, and more. Not only in terms of optics, PPE is the single best way we can enter businesses and homes from a safety standpoint as well.
On this episode, Paul, Bruce, and Chad share their feedback from fellow franchisees and we discuss the general consensus on the topic.
2020-07-0608 min
From the Ground UpFrom the Ground Up: Jesse Johnstone - fibrenew.comJesse Johnstone - fibrenew.com, gives us an inside look into how his brand and franchisees have been doing in recent months.
2020-06-1626 min
FibrenewCal Wirch's 6 Points of Light & Operating Through Covid-19Cal Wirch of Fibrenew Burnaby in Burnaby, BC wrote a pragmatic and inspirational document called ‘6 Points of Light’. It serves as a guide and reminder to Cal on how he wants to operate his business through this period.
On this episode, Cal explains the deeper meaning of each point and describes how they’re helping him stay motivated and on track. We hope you enjoy!
2020-06-0520 min
Fibrenew Exchange PodcastFibrenew & COVID-19, Franchisee, Cal Wirch's 6 Points of LightCal Wirch of Fibrenew Burnaby in Burnaby, BC wrote a pragmatic and inspirational document called '6 Points of Light'. It serves as a guide and reminder to Cal on how he wants to operate his business through this period. On this episode, Cal explains the deeper meaning of each point and describes how they're helping him stay motivated and on track. We hope you enjoy!
2020-06-0520 min
FibrenewFranchisee, Derek Trefry on Business Activity Through COVID-19We're having conversations with Franchise Partners to understand how they're navigating this period - what's happening now, and what their plans are moving forward.
In this episode, we talked with Derek Trefry of Fibrenew SW Nova Scotia. Like many of us, Derek's business was upended in March when shelter at home restrictions began. Since then, Derek has adapted how he runs his business and maintained a positive attitude throughout. We hope you enjoy his insights.
2020-05-1518 min
Fibrenew Exchange PodcastFibrenew & COVID-19, Franchisee Derek TrefryOn this episode, we talked with Derek Trefry of Fibrenew SW Nova Scotia. Like many of us, Derek's business was upended in March when shelter at home restrictions began. Since then, Derek has adapted how he runs his business and maintained a positive attitude throughout. We hope you enjoy his insights.
2020-05-1518 min
FibrenewCOVID - 19 Anthony FragolaWe're having conversations with Franchise Partners to understand how they're navigating this period - what March and April looked like, what's happening now and what their plans are moving forward.
In this episode, we sat down with Anthony Fragola of Fibrenew Alleghenies in central Pennslyvania. He shared many great insights and provided some inspiring ideas on how he's getting back to business safely and methodically. We hope you enjoy, cheers.
2020-05-0726 min
Fibrenew Exchange PodcastFibrenew & COVID-19, Franchisee: Anthony Fragola's ThoughtsWe're having conversations with Franchise Partners to understand how they're navigating this period - what March and April looked like, what's happening now and what their plans are moving forward. In this episode, we sat down with Anthony Fragola of Fibrenew Alleghenies in central Pennslyvania. He shared many great insights and provided some inspiring ideas on how he's getting back to business safely and methodically. We hope you enjoy, cheers.
2020-05-0726 min
Fibrenew Exchange PodcastFibrenew & COVID-19, CEO, Michael Wilson's ThoughtsFibrenew's CEO, Mr. Michael Wilson always has a thought-provoking stance on the state of world, and during this time of COVID-19, he shares his most recent thought-stream with us. We hope you enjoy.
2020-04-2826 min
FibrenewMichael Wilson on the state of the worldFibrenew CEO, Michael Wilson always has a thought-provoking stance on the state of world, and during this time of COVID-19 he shares his most recent thought-stream with us. We hope you enjoy.
2020-04-2425 min
FibrenewThe Seat Shop + Fibrenew PartnershipFibrenew has teamed up with The Seat Shop to offer you a simple and efficient mail-order automotive seat skin replacement when you need it. If a seat is beyond repair but you still want to help your customer, The Seat Shop can be an excellent option for you.
On this episode, we talk with The Seat Shop's CEO, Matt Verhalen to discuss the partnership and explain how it works.
2020-04-1014 minFibrenewBoothCovers.com + Fibrenew PartnershipFibrenew has teamed up with Boothcovers.com to offer you a simple and efficient mail-order upholstery service for your hospitality and medical clientele.
On this episode, we talk with Boothcovers.com CEO, Kevin Campbell to discuss the partnership and explain how it works.
2020-04-1015 min
Fibrenew Exchange PodcastFranchise Funding Options with Derrick Skogsberg of Tenet Financial GroupOn this episode, we connect with Derrick Skogsburg from Tenet Financial to talk all-things financing and funding when it comes to starting a franchise business. If you're someone who's looking at investing in a franchise business but you're unclear how to finance or fund the business you'll want to listen to the podcast as Derek demystifies the process and clearly explains some of the more common options.
2020-03-0421 min
Fibrenew Exchange PodcastOn Life & Business with Fibrenew CEO, Michael WilsonOn this special edition episode, we sat down with Fibrenew CEO, Mr. Michael Wilson. In 1987, Michael purchased one of the very first Fibrenew Franchises and ran it for 7 years before purchasing the entire company and growing it across Canada, the US, New Zealand, Mexico and beyond.
Micheal is an astute business person and one of his many talents is team building. He knows that having the right people in the right seats on the bus is key to running a successful business. He's built the unique culture upon which we operate today, he's very passionate about Fibrenew...
2020-02-2616 min
Fibrenew Exchange PodcastA Conversation with Franchisee, JT ThompsonSpotlight interview with Fibrenew Franchisee, JT Thompson of Fibrenew Nashville Metro. JT shares his experience with what it's like to go from 20+ years in corporate America to becoming a Fibrenew franchise business owner.
2020-02-1922 min
Fibrenew Exchange PodcastA Conversation with Franchisee, Jason McDowellJason McDowell came from a past career in IT, working long hours and being generally not happy in his work. He found Fibrenew as a franchise opportunity and made the hop into business ownership where he now controls his own schedule and is directly rewarded for his efforts.
2020-02-0526 min
FibrenewLife & Business with Michael WilsonIn this special edition podcast, we sat down with Fibrenew's CEO, Michael Wilson. We talked about team building, the state of Fibrenew, the opportunity ahead of us all, perseverance and much more. You'll be sure to enjoy!
2019-12-2316 min
FibrenewMat Meade on Account Based Medical Work'Just get after it' is Mat's advice when it comes to medical work. On this episode, he goes into more depth on what that means exactly - from getting the work, to billing, to schedules and more.
He uses the same concept as 'walking a car lot' in medical facilities. Identifying the work that needs to be done, getting approval to do the work, doing the repairs, submitting the invoice and repeating the process on a scheduled cycle.
Color Cure and Vinyl Spot Top Coat have helped open up this restoration option for Mat in his pursuit of account-based medical...
2019-11-0545 min
FibrenewTed Barac on Business Growth SecretsTed Barac has built a successful Fibrenew Franchise in Minneapolis. Coming from a past career in the restaurant business, he has been able to apply much of what he learned in food service around customer service, pricing, billing, turn around and more to his Fibrenew business.
On this podcast, Ted talks about:
- creating opportunities - to be in the right place at the right time
- the golden rule 'know thy customer'
- scheduling sales calls every single week is key
- how the success of his business directly relates to how many doors he knocks on
- his $10,000...
2019-08-301h 17
FibrenewThe Importance of Google Reviews with Brian MarksGoogle reviews are the custodian of trust. Social proof and feedback from previous customers is worth their weight in gold and then some. Not only in the eyes of customers but as a means of hiking your search engine rankings up the results ladder as well...and the more reviews you have, the better your overall position.
We all do it. Before we're about to book a hotel, eat at a restaurant or hire a plumber, we hop online to read about previous customers' experiences. The nudge to spend our money happens when we see positive results and feedback on...
2019-08-0219 min
FibrenewNashville Mash Up Podcast - Team Work 101On this episode, we sat down with the 3 man team from the greater Nashville area. Franchise partners JT Thompson, Mark Chasteen and Mat Meade all own and operate their own franchises but work together as a team, servicing Nashville and area as a cohesive unit. When it comes to teamwork, these guys know how to do it!
We discussed:
- coordinated pricing
- answering the phone and fielding questions for each other
- partnering on jobs
- supporting and motivating each other
- future plans of a shared tech and admin
- many street stories
We hope you enjoy and...
2019-06-2330 min
FibrenewGetting Busy with the Fibrenew Field Training ProgramScott Neal of Fibrenew West Central New Jersey surpassed what was his 18 month sales target in just 3 months by following the Fibrenew Field Training program (AKA: Apprenticeship Program) On this episode, he shares his experience and feedback about the program including:
- hitting the ground running as soon as he got home from training
- not re-inventing the wheel and sticking to the program
- getting out of the house and making it happen
- $1000/day rule and target he's set for himself
Scott can be reached at: 908.797.5420 or wcj@fibrenew.com
If you have questions or comments, please leave...
2018-12-2132 min
FibrenewOvercoming Adversity: Sam and Penny Torres's StorySam and Penny Torres of Fibrenew Tampa have been running their business for some and have seen and done it all when it comes to Fibrenew. From the highest of highs to the lowest of lows and everything in-between.
On this episode, we discussed:
- becoming strictly mobile to increase profitability
- focusing on Fibrenew-type work to maximize profitability
- building and maintaining strong and meaningful relationships with customers
- their belief in 'paying it forward' and how they live by this
- overcoming extreme adversity
See their Facebook Page here:
https://www.facebook.com/Fibrenew-Tampa-175721675776187/
See some Google reviews...
2018-08-3056 min
FibrenewSimple Service / Sales / Marketing Tips & TricksWarren and Stephanie Rosenthal share some simple but oh-so-effective sales, service and marketing tips & tricks. You'll want to have a pen and paper handy for this one!
On this episode, we discussed:
- things to think about before doing a sales call: deliver 'wow' + show you care
- how using direct mailers from Every Door has helped build their clientele
- how they service people so that price is never an issue
- how they ask each and every customer for a testimonial
- how they say thanks with a 20% cleaning coupons - which just builds in more work
...
2018-07-1738 min
FibrenewDan Hoffman on all things RV WorkWelcome to the second podcast we've done with Dan Hoffman of Fibrenew Portland. This time we sat down to talk about RV work and hear Dan's experience, dos and don'ts and a whole lot more.
On this episode, we discussed:
- gaining trust from RV dealers ad overcoming common objections
- illustrating the value of restoration over replacement
- finding a connection with service managers, underwriters and salespeople
- how you can never say thank you enough! It's a simple thing that matter a lot
- back up your dealers and they'll back you up
- getting ready to take on...
2018-05-3043 min
2018-04-1342 minFibrenewPaul Gingras on Working the PlanPaul Gingras started with Fibrenew in 1986 as a technician. He soon after purchased his own franchise in Ottawa and immediately began scaling his business by adding technicians and building relationships with dozens and dozens of businesses in his territory. With all this experience, he's the 'horn o' plenty' of knowledge!
On this podcast, we discuss:
- adding technicians - where to find the best ones
- assigning and delegating tasks and work to employees (letting go)
- doing business introductions and sales calls and having fun
- always having a simple objective each time you make a sales call
...
2017-12-1148 min
FibrenewFibrenew's Resident Scientist: Len LampertA chemical engineer by trade, Len Lampert is Fibrenew's resident scientist. He heads up our R & D Department and was the creator of the formula database that serves as the heart of the Color Eye. On this episode, we bring him out of the lab and shine a lime light on him and all he does for Fibrenew.
2017-07-2117 minFibrenewThe Power of Persistence with Eddie Thompson"The Power of Persistence" After multiple phone calls and site visits spanning 4 or 5 months, Eddie Thompson earned business from a large hospital in his area. In this podcast, he shares the steps he took. It's all about persistence.
Key take aways from this conversation:
- he made 4 - 5 phone calls to find out who he needed to speak with
- made site visits every 2 weeks for 4 or 5 months before getting a meeting
- reached out to fellow franchisees Ron and Suzette Seetin for answers
- talked with Bruce Nurse about pricing strategy as well as technical stuff
- used Fibrenew's...
2017-03-0725 minFibrenewMichael Carter on Automotive Work"A Happy Frame of Mind and a Hard Shell" - This episode is all about automotive work - how to get it, ins and outs of working with managers, wholesale pricing vs. retail pricing, weather conditions and more.
Key take aways from this conversation:
- it can take 10+ times of visiting the same dealer until work is realized
- the concept of 'walking the lot' and how that translates into work
- dealing with pricing objections and competition
- how persistence pays off - you'll hear a lot of NOs to get a YES but it's worth it!
Hope you...
2017-01-3153 minFibrenewBusiness Building with Senior Franchisee Shawn CallinIn this podcast we talk with seasoned Fibrenew franchisee, Shawn Callin of Central Alberta. Shawn's central philosophy: "If you treat your business like a business, you'll get paid as an owner. If you treat your business like a job, you'll get paid like an employee"
Key take aways from this conversation:
- how he had a plan to set up his franchise right from the start
- how and why he chose to hire an admin person before adding a technician
- overcoming adversity with drastic changes to his revenue streams in his local area
- how investing in yourself...
2016-09-3054 minFibrenewAutomotive Work - The Hoffmans Talk ShopDan and Micah Hoffman of Fibrenew Portland do a lot work in the automotive space - not just cars and trucks but RVs as well.
In this podcast we discuss:
- approaching new clientele
- the concept of 'walking the lot'
- pricing strategies and how to bundle services
- how getting recurring work is the name of the game
- even at $30/$40 per repair there is a lot of money to be made (think speed and volume)
- how important 'How to Win Friends and Influence People' was to Dan in learning how to sell his services
- the...
2016-06-0931 minFibrenewWhat is a Fibrenew Sales Call?On this episode we posed the question 'what is a Fibrenew sales call?' to: Paul Gingras, Dan Danforth, Craig Burton, Bill Metropol, Dan Hoffman and Al Crnjac. Each one has a slightly different answer but the common through line was the importance to always be selling - everyday. They also shared some awesome ideas on what works for them when introducing their business services to new clients.
Take aways from this podcast:
- using opening lines, ice breakers, elevator pitches
- what questions to ask, when to not talk, what to listen for
- have an objective and don't...
2016-03-171h 19FibrenewFinding The Right People To Talk To with Ronnie and Suzette SeetinIn this edition we talk with husband and wife team, Ronnie and Suzette Seetin from Fibrenew Sunflower in the Kansas City area. Since 2010, the Seetins have been building a booming business that now offers a full array of services with a focus on medical work.
Last year they did $450,000 in sales which was a 40% increase over the previous year!
Key take aways from this conversation:
- attitude matters...saying and thinking YES leads to new opportunities
- when it comes to sales...asking the right people the right questions is all it takes and things will happen
- when it...
2016-02-091h 03FibrenewCustomer Service & Building a Business with Al CrnjacIn this edition we talk with Al Crnjac who owns two Fibrenew franchises. All told, he and his business partner Claude Charron of Fibrenew Outaouais have 10 technicians and 10 vans on the road in the greater Ottawa area and work across multiple markets.
Today his Fibrenew Eastern Ontario business does $200,000 / year and Fibrenew Ottawa does $375,000 / year - both with plenty of room for growth in the years ahead.
Key take aways from this conversation:
- doing small positive things all the time makes a huge difference overall
- how to work with multiple upholsterers and what that means to business grow
...
2016-01-061h 16
FibrenewAll Things Fibrenew with Franchisee Matt SchmidtIn this first ever Fibrenew Podcast, Matt Schmidt shares stories and insights on how he transformed his business from a once cash-poor operation to one that consistently does $28,000 - $30,000/month in revenue. He talks about the way he has set up his business to be diversified across multiple markets and how that relates to his monthly cashflow.
Key take aways from this conversation:
- scheduling work for maximum efficiency and profit
- hiring an upholsterer and how he works that service into his business
- moving into a shop and later buying his own building from which he runs his...
2015-12-221h 28