Shows
The BuzzFIs deploy cloud-based AI agentsFinancial institutions have established cloud partners and now those cloud providers are being tapped for agentic AI, Ravi Khokhar, executive vice president and head of cloud at Capgemini, tells FinAi News on this episode of “The Buzz” podcast. "The role of cloud has now become an enabler for AI across financial services,” Khokar says. For example, banks are tapping their cloud providers to host agents, creating processes that are “a little bit more intentional for managing risk, compliance, explainability,” he says. Netherlands-based bank ABN AMRO tapped Microsoft and Capgemini to migrate its existing chatbot to th...
2026-02-2419 minThe BuzzBank of America’s head of digital speaks on bank’s AI strategyBank of America invests about $4 billion annually in AI and other technologies to keep up with the needs of its clients. “AI at the bank … touches everything we do,” Nikki Katz, head of digital at Bank of America, tells FinAi News on this episode of “The Buzz” podcast. Katz leads a team of designers, data scientists, product managers and others who meet the needs of the 59 million clients accessing the bank through its digital channels — its website, mobile app, and its AI-driven assistant Erica. “We make over a thousand different enhancements to [the digital experienc...
2026-02-0914 minThe BuzzHow AI is catching check fraud earlyCheck fraud remains a threat for financial institutions, but AI can help by detecting anomalies. Check fraud is “a growing concern for many,” Ati Azemoun, vice president of business development at Longmont, Colo.-based software provider ParaScript, tells FinAi News on this episode of “The Buzz” podcast. In fact, 63% of organizations experienced check fraud or attempted check fraud in 2025, according to the Association of Financial Professionals. The AFP surveyed 521 treasury practitioner members. One anomaly AI can detect is signature forgery, Azemoun says. ParaScript’s forgery detection software, SignatureXpert.AI, can compare signatures fro...
2026-02-0220 minThe BuzzReimagining payment experiences with agentic AIAI, in some capacity, has been used within payments for 30 years. The latest evolution in AI is through the agentic lens — transforming transactions and experiences alike. “We're actually thinking about really reimagining not one payment, but an entire experience,” Zachary Aron, principal, Deloitte Consulting, tells FinAi News on this episode of “The Buzz” podcast. For example, how can agents be used for travel, business spending or even date nights, he says, noting that you bought the airfare, but do you need to add a hotel or sightseeing package? Agentic AI can facilitate tho...
2026-01-0623 minThe BuzzRabobank, Santander Brazil see returns from Pega GenAIRabobank and Santander Brazil are seeing efficiency gains from generative AI. The European banks use AI Pega GenAI from workflow automation system provider Pegasystems, Steve Morgan, global banking industry lead at Pega, tells FinAi News on this episode of “The Buzz” podcast.
2025-12-1619 minThe BuzzWhite Clay CEO Mac Thompson talks 8 steps for AI implementationFinancial institutions are implementing AI at scale, but logistics should be the focus before diving headfirst into emerging technology. Mac Thompson, chief executive of software provider White Clay, tells FinAi News the eight steps he shares with financial institution clients when approaching AI on this episode of “The Buzz.”
2025-11-2516 minThe BuzzAustin Capital Bank CEO Erik Beguin on AI-driven fraudFraud is on the rise, and AI is contributing to both the solution and the problem. “Fraud is a really large problem and growing exponentially,” Austin Capital Bank Chief Executive Erik Beguintells FinAi News in this episode of “The Buzz” podcast. Consumers reported losing $12.5 billion to fraud in 2024, according to the FTC. And that’s probably understated, Beguin says, noting that not all consumers report being defrauded, due to embarrassment, being in denial or other reasons. Fraudsters are using AI to target individuals, using it to read social profiles and identify the best way to at...
2025-11-1814 minThe BuzzCasca CEO Lukas Haffer on opportunities for AI in small business lendingSmall business owners need fast access to capital, with fair rates. That’s the reality that Lukas Haffer, chief executive of AI-native loan origination provider Casca, tells FinAi News on this episode of “The Buzz” podcast. For small business owners, the “No. 1 problem is access to capital,” he says. The time it takes to close a Small Business Administration loan, one guaranteed by the SBA, is 90 days, Haffer says. No one has time for that, he says. And this is where AI and a streamlined experience come in. Manual procedures in the lending proce...
2025-11-1123 min
BBVA BlinkBBVA lidera la conversación sobre inteligencia artificial en banca con el FinAI Summit 2025En este episodio del podcast Blink de BBVA, Marco Bonilla, responsable de Estrategia y Ejecución y de la Gestión del Conocimiento en Analytics Transformation en BBVA, comparte las claves del FinAI Summit 2025, el mayor evento de inteligencia artificial en el sector financiero organizado por la entidad.
Con presencia en cuatro países y más de 6.000 inscritos, el FinAI Summit abordó temas críticos como la hiperpersonalización de servicios financieros mediante IA, la regulación y gobernanza de modelos, y la ética como pilar indispensable en el desarrollo tecnológico. Bonilla destaca cómo expertos como Kay Firth-Butte...
2025-06-1128 min
BBVA BlinkBBVA lidera la conversación sobre inteligencia artificial (IA) en banca con el FinAI Summit 2025En este episodio del podcast Blink de BBVA, Marco Bonilla, responsable de Estrategia y Ejecución y de la Gestión del Conocimiento en Analytics Transformation en BBVA, comparte las claves del FinAI Summit 2025, el mayor evento de inteligencia artificial en el sector financiero organizado por la entidad. Con presencia en cuatro países y más de 6.000 inscritos, el FinAI Summit abordó temas críticos como la hiperpersonalización de servicios financieros mediante IA, la regulación y gobernanza de modelos, y la ética como pilar indispensable en el desarrollo tecnológico. Bonilla destaca cómo expertos como Kay Firth-Bu...
2025-06-1128 min
Dandalin Fasahar Fina-finaiKarancin ingantaccen labarin fina-finai, lamarin da ke karya darajar su a NajeriyaA cikin shirin na wannan mako a bangaren mu na Kannywood zamu duba yadda karancin ingantaccen labarin fina-finai, lamarin da ke karya darajar fina-finan. Za ku ji mu tafe da dambarwar da ta kunno kai tsakanin fitaccen mawakin siyasa Dauda Kahutu Rarara, da hukumar tace fina-finai ta jijar Kano.
2024-11-1620 minDandalin Fasahar Fina-finaiKarancin ingantaccen labarin fina-finai, lamarin da ke karya darajar su a NajeriyaA cikin shirin na wannan mako a bangaren mu na Kannywood zamu duba yadda karancin ingantaccen labarin fina-finai, lamarin da ke karya darajar fina-finan. Za ku ji mu tafe da dambarwar da ta kunno kai tsakanin fitaccen mawakin siyasa Dauda Kahutu Rarara, da hukumar tace fina-finai ta jijar Kano.
2024-11-1620 min
Kiwi Roots Rugby Podcast#28 S2 - KiwiRoots All Blacks Squad Debate & Selection Feat. Sone FinaiThis week we are spicing things up with a totally different episode where we are piecing together our KiwiRoots All Blacks Squad for the upcoming International season.Joining us in the debate is the charismatic funny man in Sone Finai!You can expect some bolters to make their debut, the return of some old heads and some debates around who plays 6 & 10!You will have the opportunity to get involved by connecting with us online by following us on:Instagram - Kiwiroots_rugbyFacebook - Kiwi Roots Rugby Podcast
2022-05-1142 min
Kiwi Roots Rugby Podcast#26 S2 - Super Rugby Pacific 2022 Round 10 feat. Sone FinaiA Super Round of Super Rugby deserves a Super Episode to complement the exciting entertainment presented to us over the weekend with all teams playing in Melbourne, AU at AAMI Stadium for round 10.We have brought in our super sub Sone Finai to join the discussion and bring a new perspective.With this Super episode we covered all games going through results and sharing our thoughts on some key takings from the games. Other features include; Try of the week, MVP, AU/NZ comparisons and our Round 11 predictions.Besides some good r...
2022-04-271h 19Kida, Al'adu da Fina-FinaiTasirin rungumar kasuwannin fina-finai na intanet a KannywoodShirin 'Kida Da Al'adu' na wanna mako ya ya duba mahimmancin da dalilan rungumar kasuwannin fina-finai na intanet da masu shirya fina-finai a masana'antar Kannywood suka yi, tare da shiga shirya fina-finai masu dogon zango. Shirin ya kuma tattauna da shahararren mawakin Hausar nan, Aminu Ladan Alan Waka, wanda ya yi bayani a game da daukakarsa, musamman yadda aka yi ya samu sarauta daga sarakunan gargajiyar kasashen Hausa...Mohammane Salissou Hamissou ne ya shirya tare da gabatar da shirin...
2022-03-1220 minDandalin Fasahar Fina-finaiRayuwar mata masu shirya fina-finai a Nollywood a NajeriyaA cikin wannan shirin na dandalin fasahar Fina-finai,Hawa Kabir ta samun tattaunawa da masu ruwa da tsaki a Duniyar fina-finai dangane da makomar mata musaman a gidajen mazan su,ko wandada ke da niyar yin aure.
2022-01-3020 minDandalin Fasahar Fina-finaiRayuwar mata masu shirya fina-finai a Nollywood a NajeriyaA cikin wannan shirin na dandalin fasahar Fina-finai,Hawa Kabir ta samun tattaunawa da masu ruwa da tsaki a Duniyar fina-finai dangane da makomar mata musaman a gidajen mazan su,ko wandada ke da niyar yin aure.
2022-01-3020 minDandalin Fasahar Fina-finaiMasu ruwa da tsaki kan rubutun adabi da fina-finai na alhinin rasa KasagiShirin Dandalin Fasahar Fina-Finai na wannan makon tare da Hauwa Kabir ya tattauna na masu ruwa da tsaki kan rubutun adabin Hausa da kuma fina finai kan rasuwar marigayi Umaru Danjuma Katsina da aka fi sani da Kasagi.
2021-10-3120 minDandalin Fasahar Fina-finaiMasu ruwa da tsaki kan rubutun adabi da fina-finai na alhinin rasa KasagiShirin Dandalin Fasahar Fina-Finai na wannan makon tare da Hauwa Kabir ya tattauna na masu ruwa da tsaki kan rubutun adabin Hausa da kuma fina finai kan rasuwar marigayi Umaru Danjuma Katsina da aka fi sani da Kasagi.
2021-10-3120 minThe BuzzWeekly Wrap: Fintechs score big investments, chatbot developments ramp upThis week investors funneled nearly $1 billion to fintechs MX, Blend, Rho Technologies and Rapyd, some of which are teeing up automation initiatives with an eye toward data management. Meanwhile, Temenos reported it is exploring the addition of automated responses for its Engage platform, and Kasisto is working with NCR to bring chatbot technology to smaller financial institutions.
Find this and more in today’s edition of the Weekly Wrap, featuring JJ Hornblass, Bianca Chan and Garret Reich for the week ending Jan. 15, 2020.
2021-01-1520 minThe BuzzWeekly Wrap: Green Dot debuts neobank, Chase Autosave use surgesThis week, Green Dot unveiled GO2bank, its second digital-only bank, the same week BBVA USA announced it was shuttering its neobank, Simple, according to published reports. Green Dot, which has bolstered its app with existing and new automated features, faces an uphill battle as it enters the crowded challenger bank field. Meanwhile, Chase’s automated savings tool is gaining traction, and total amounts saved through the tool have now tripled 2019 figures.
Find this and more in today’s edition of the Weekly Wrap, featuring JJ Hornblass and Bianca Chan for the week ending Jan. 8, 2020.
2021-01-0820 minThe BuzzWeekly Wrap: Canadian banks make AI investment and INV Fintech launches revamped platformThis week, Canadian banks CIBC and TD made strides with AI and automation technology. CIBC teamed up with IBM to launch its first virtual assistant, and TD leaned into automation for its cybersecurity efforts and introduced a slate of new AI products. Meanwhile, Bank Innovation’s sister venture INV Fintech launched a new platform designed to support the discovery process of banks’ innovation pipelines.
Find this and more in today’s edition of the Weekly Wrap, featuring JJ Hornblass and Bianca Chan for the week ending Dec. 18, 2020.
2020-12-1813 minThe BuzzWeekly Wrap: Banks boost RPA budgets, and Finastra jumps on KYC automationThis week, Bank Innovation dove into data that shows inefficient business processes are pushing bank employees to want to quit. Meanwhile, another data set showed banks are planning to boost the budget for robotic process automation (RPA) endeavors. And finally, new technology from a Tel Aviv-based fintech is automating the know your customer (KYC) and onboarding process through a partnership with Finastra.
Find this and more in today’s edition of the Weekly Wrap, featuring JJ Hornblass and Bianca Chan for the week ending Dec. 11, 2020.
2020-12-1114 minThe BuzzWeekly Wrap: Truist CIO Scott Case talks with BI, banks use new feedback for CXThis week, Bank Innovation sat down with Truist CIO Scott Case to discuss his efforts during the merger of BB&T and SunTrust. “As we’re working through the merger, we’re taking the opportunity to modernize as we go, wherever we can,” Case said. Meanwhile, banks all over North America are coming up with new ways to take in customer feedback and improve their mobile apps.
Find this and more in today’s edition of the Weekly Wrap, featuring JJ Hornblass, Bianca Chan and Rick Morgan for the week ending Dec. 4, 2020.
2020-12-0415 minThe BuzzWeekly Wrap: N26 faces stiff competition, SC strengthens fault toleranceAmazon Web Services scored big when Standard Chartered selected the Amazon.com subsidiary as a main cloud provider for its core and digital banking systems. The $754 billion bank is anticipating a 20% reduction in technology infrastructure costs by 2025, and is strengthening its fault tolerance by leveraging multiple cloud providers — SC inked a deal with Microsoft Azure in August — and geographically decentralizing regions and availability zones.
Meanwhile, N26 is eyeing a credit card for its U.S. operations, according to CFO Maximilian Tayenthal. But the Berlin-based digital bank will face stiff competition if it moves forward with that plan. There’s no shorta...
2020-11-2014 minThe BuzzWeekly Wrap: Takeaways from Banking Automation SummitThis week marked the first-ever Banking Automation Summit, which featured speakers from PNC, Wells Fargo, Truist, Citi and other financial institutions. The conference touched on topics like lending automation, KYC and AML processes, and optical character recognition.
The Bank Innovation team touches on the key takeaways from the event in today's edition of the Weekly Wrap, featuring JJ Hornblass, Bianca Chan and Rick Morgan for the week ending Nov. 13, 2020.
2020-11-1311 minThe BuzzWeekly Wrap: Revisiting the election implications for fintechWhile election officials continue to count votes in key battleground states, Bank Innovation editors revisited the 2020 election implications on fintech issues like bank charters, open banking and public credit reporting. This week also saw new numbers from Zelle and Venmo, with the two payments networks reporting third-quarter volume of $84 billion and $44 billion, respectively.
Find this and more in today’s edition of the Weekly Wrap, featuring JJ Hornblass, Bianca Chan and Rick Morgan for the week ending Nov. 6, 2020.
2020-11-0618 minThe BuzzWeekly Wrap: Banks, startups push automationBank Innovation sat down this week with Christian Kitchell, Bank of America’s head of AI solutions who also leads Erica. “Ultimately, what we want to do is be able to get to a universe of one, which is to say, every client will have a unique experience based on their situation, their needs, their relationship with us,” he said. Startups, meanwhile, are targeting customer relations management and consulting functions with artificial intelligence. Ahead of Banking Automation Summit on Nov. 9-10, Bank Innovation editors spoke about the role of automation in financial services and gave a preview to some of the to...
2020-10-3117 minThe BuzzWeekly Wrap: API-based data sharing and bank spending take center stageThis week, Bank Innovation sat down with Don Cardinal, managing director of the Financial Data Exchange, to talk about the adoption of API-based data sharing. One way to get more small and mid-size banks to adopt API-based data sharing, according to Cardinal, is to get more core providers using the technology standard. Banks like Regions and Umpqua, meanwhile, are moving ahead with new technology initiatives.
Find this and more in today’s edition of the Weekly Wrap, featuring JJ Hornblass, Bianca Chan and Rick Morgan for the week ending Oct. 23, 2020.
2020-10-2414 minThe BuzzWeekly Wrap: BofA’s CashPro gains traction, Chase launches kid-friendly productThird-quarter earnings kicked off this week and, despite the acceleration in digital banking in light of the COVID-19 pandemic, year-over-year adoption of mobile and digital was relatively flat.
Bank of America’s CashPro platform — used by businesses to manage payments, invest and receive funds — gained digital traction, with CashPro mobile app logins jumping 54% YoY and online users across commercial, corporate and business banking reaching 500,000. The Charlotte, N.C.-based bank added three new APIs to the platform last week, bringing the platform's offering to more than 50 APIs. Meanwhile, Chase’s new partnership with Greenlight highlighted the fintech’s move into the B2B ma...
2020-10-1616 minThe BuzzWeekly Wrap: Sibos takeaways, and the OCC payments charterSibos 2020 took place this week in a digital format. During a conference on robotic process automation, industry leaders discussed both the challenges and the opportunities of this technology. The Office of the Comptroller of the Currency, meanwhile, is trying to get charters into the hands of fintechs through a proposed payments charter. “There’s at least an acknowledgment among some of the members of Congress that there’s a real problem this is trying to solve,” said Brian Knight, director of innovation and governance at the Mercatus Center at George Mason University.
Find this and more in today’s edition of the Wee...
2020-10-1017 minThe BuzzWeekly Wrap: Affirm’s loan strategy, and new tech to reach the underbankedAffirm is pushing further into new loans after an initial pullback during the early days of the COVID-19 pandemic. “We feel there is in fact a broader product fit for e-commerce-based, point-of-sale lending across the entire consumer segment than what we used to see pre-COVID,” said Sandeep Bhandari, chief strategy and risk officer at Affirm. Fintechs like Nova Credit and CredoLab, meanwhile, are using new technology to reach underbanked consumers.
Find this and more in today’s edition of the Weekly Wrap, featuring JJ Hornblass, Bianca Chan and Rick Morgan for the week ending Oct. 2, 2020.
2020-10-0321 minThe BuzzWeekly Wrap: The rise of contactless payments and Bank of America breaks patent recordsContactless payments are here to stay in the post-COVID world, according to recent data from Amex, but cash’s staying power may hinder banks from fully realizing the efficiencies of digitized payments. Meanwhile, Bank of America filed a record 415 patent applications during the first half of 2020, with a clear focus on AI and machine learning, security and programming technology.
Also this week, Bank Innovation launched FI Innovation Rankings, with data from FI Navigator, which ranks the 25 most innovative financial institutions across various asset sizes. Truist takes first place among institutions with more than $100 billion of assets.
Find this and more in...
2020-09-2517 minThe BuzzWeekly Wrap: Consumers don’t need branches, and bank incubators stay busyIt seems consumers need bank branches less than before. A Plaid study showed 80% of consumers now say they can bank without a branch. Banks like Citibank and Silicon Valley Bank, meanwhile, are launching new platforms out of internal incubators. “We have seen from the research we have done with our clients and investor partners that there is tremendous value in us developing new solutions and new businesses to meet their top needs,” said Melody Dippold, managing director and head of innovation at Silicon Valley Bank.
Find this and more in today’s edition the Weekly Wrap, featuring JJ Hornblass and Rick M...
2020-09-1818 minThe BuzzWeekly Wrap: Takeaways from Bank Innovation BuildBanking and fintech leaders came together for the fully virtual Bank Innovation Build this week. The conference featured speakers from Wells Fargo, Ally, TD and more, as well as a fireside chat with Vanessa Colella, chief innovation officer at Citi and head of Citi Ventures. Discussions revealed that banks and fintechs alike are not slowing down their innovation operations during the COVID-19 pandemic.
In this edition of the Weekly Wrap, Bank Innovation editors Bianca Chan and Rick Morgan discuss the major takeaways from Build with Royal Media CEO and BI Executive Editor JJ Hornblass.
2020-09-1115 minThe BuzzWeekly Wrap: Lessons from Chase’s CIO, banks integrate accountingSome of the biggest banks in North America are integrating accounting into their online banking platforms for small businesses. It’s a strategy that eliminates manual data entry for small business clients and helps the bank own more of the client relationship. Bank Innovation also spoke with JPMorgan Chase CIO Rohan Amin this week. “Artificial intelligence, quantum computing and machine learning will radically improve the way we can analyze data to make better business decisions and deliver contextually relevant insights to our customers,” Amin said.
Find this and more in today’s edition the Weekly Wrap, featuring Bianca Chan, Rick Morgan a...
2020-09-0510 minThe BuzzWeekly Wrap: Credit card customer satisfaction falls, and tech jobs move inlandWeekly Wrap: Credit card customer satisfaction falls, and tech jobs move inland
Bank Innovation EditorsAugust 28, 2020 Customer Experience, Payments, Premium, Video
Image via Pixabay
Customer satisfaction with credit card issuers has dropped since the start of the COVID-19 pandemic due to card terms and a lack of communication, according to a report from J.D. Power. Tech jobs, meanwhile, are popping up outside of traditional hotspots like Silicon Valley and New York. A report from Mendix indicated counties in New Jersey and South Dakota had the biggest gap between developer jobs and available talent.
Find this and more in today’s ed...
2020-08-2818 minThe BuzzWeekly Wrap: Examining the state of U.S. open banking and FIs eye partnershipsMore than 70% of executives predicted that spending on banking innovation will increase in the next two years and that the industry is poised for growth, according to a recent INV Fintech survey. Many financial institutions will be looking for fintech partnerships to accelerate that development, with 76% reporting that they will seek out more partnerships with fintechs in the same timeframe.
Meanwhile, the Bank Innovation team dug into the depths of the regulatory labyrinth that is Dodd-Frank to look at the state of open banking in the U.S. and how the promise of an open financial services infrastructure is influencing...
2020-08-2122 minThe BuzzWeekly Wrap: AmEx eyes Kabbage and mobile adoption spikesAmerican Express and Kabbage made headlines this week with reports the card company is looking to acquire the fintech for $850 million. Industry thinkers point out Kabbage could provide AmEx with a strong technology platform and the ability to reach new clients. Big banks, meanwhile, spoke with Bank Innovation about the spikes in mobile adoption they are seeing since the pandemic began.
Find this and more in today’s edition of The Weekly Wrap, featuring Rick Morgan and Jeffrey Tower, vice president of marketing and business development at ChargeAfter, for the week ending Aug. 14, 2020.
2020-08-1413 minThe BuzzWeekly Wrap: Fintech funding rebounds and lenders move into bank accountsFintech funding rebounded during the second quarter. According to a report from CB Insights, funding increased 17% quarter over quarter to $9.3 billion from $7.9 billion in the first quarter. Fintech lenders, meanwhile, are trying to gain deeper customer relationships with bank accounts, while big banks are working to make their voice chatbots conversational.
Find this and more in today’s edition of The Weekly Wrap, featuring Bianca Chan, Rick Morgan and Arcady Lapiro, founder and CEO of Agora Services, for the week ending Aug. 7, 2020.
2020-08-0717 minThe BuzzWeekly Wrap: Varo is a bank and a big week for payments startupsVaro Money officially announced today it is shedding the “banking startup” title, as the company has finally received its banking charter after a three-year journey. Whether more fintechs will follow suit remains to be seen. “A banking charter comes with capital requirements and regulatory oversight that will not be appealing to all fintechs,” said Julie Hill, a professor at the University of Alabama School of Law who focuses on banking and commercial law. Startups Remitly and TransferWise, meanwhile, scored big funding rounds and boosted their valuations.
Find this and more in today’s edition of The Weekly Wrap, featuring JJ Hornblass...
2020-07-3119 minThe BuzzWeekly Wrap: Radius Bank’s digital roadmap and digital growth at US BankBanks may be losing their edge when it comes to CX, at least according to a new report from Sitel Group. “While the retail industry quickly implemented practical online solutions such as click and collect to meet changing customer needs, banking and financial services fell behind,” Sitel Group said in a financial services industry snapshot of the report. U.S. Bank, meanwhile, reported during its second-quarter earnings that 77% of its customers are using digital channels. Bank Innovation also sat down this week with Chris Tremont, executive vice president of virtual banking at Radius Bank, to discuss the bank’s technology roadma...
2020-07-2419 minThe BuzzWeekly Wrap - Credit unions choose core startup and POS lending stays hotCredit unions are rejecting some of the big core providers and instead choosing startups to overhaul their technology. Royal Oak, Mich.-based banking software company Bankjoy has grown its customer base by 50% since the start of the pandemic. Point-of-sale lending, meanwhile, is continuing its rapid growth trajectory. Afterpay announced it is launching in-store capabilities this week, while Visa also made a move into the space, and MoneyLion announced plans to do the same.
Find this and more in today’s edition of The Weekly Wrap, featuring JJ Hornblass, Bianca Chan, Rick Morgan and Johan Envall, vice president of sales and bu...
2020-07-1712 minThe BuzzWeekly Wrap - Zelle pushes into business payments and banks adopt fusion centersZelle is moving beyond peer-to-peer and pushing into business-to-consumer territory. “Not only we, at Wells Fargo, but Early Warning and its network banks have seen a significant increase in businesses using disbursements with Zelle,” said Michelle Ziolkowski, head of global payables in treasury management at Wells Fargo. Big banks, meanwhile, are adopting fusion centers to enlist different departments to work together to fight cybersecurity threats. Finally, INV Fintech startup gravityAI has launched out of private beta, and its two-sided marketplace for algorithms is "open for business."
Find this and more in today’s edition of The Weekly Wrap, featuring JJ Hornbl...
2020-07-1013 minThe BuzzWeekly Wrap: Brand intimacy problems, and Citizens transforms its coreThis week, MBLM released its 2020 Brand Intimacy Study. Financial services ranked 11th out of 15 industries when it comes to emotionally connecting with customers. Citizens Bank, meanwhile, is transforming its technology core through a data-driven personalization engine. “We’ve created what we call a ‘data intelligence platform’ that pulls together information on our customers, but sometimes the analytics is the easy part,” said Beth Johnson, chief experience officer at Citizens.
Find this and more in today’s edition of The Weekly Wrap, featuring JJ Hornblass, Bianca Chan, Rick Morgan and InterGen Data CEO Robert Kirk, for the week ending June 26, 2020.
2020-06-2617 minThe BuzzWeekly Wrap - Week ending June 19, 2020This week, Bank Innovation took a look a Verint report that ranked some of the country's biggest banks based on their crisis customer experience during the COVID-19 pandemic. Smaller banks, meanwhile, are pursuing standalone brands despite the fact that bigger banks have stumbled with their own digital offshoots. In startup news, Upgrade plans to move beyond its credit products by launching bank accounts sometime this quarter. The company received a $40 million from Santander InnoVentures this week and hit $1 billion in valuation.
2020-06-1910 minThe Buzz"The future of relationship banking" with TDIn this episode, Bank Innovation sits down with Imran Khan, the head of global digital experience at TD, to talk about the bank's personalization efforts. Khan discusses how TD uses emerging technology to foster relationship banking in the digital age.
2020-06-1532 minThe BuzzWeekly Wrap - Week ending June 12, 2020The Bank Innovation team sits down and discusses major news from the past week and what to look for in the week ahead.
2020-06-1414 minThe BuzzWeekly Wrap - Week ending June 5, 2020The Bank Innovation team sits down and discusses major news from the past week and what to look for in the week ahead.
2020-06-0511 minThe BuzzWeekly Wrap - Week ending May 29, 2020The Bank Innovation team sits down and discusses major news from the past week and what to look for in the week ahead.
2020-05-2909 minThe BuzzWeekly Wrap - Week ending May 22, 2020The Bank Innovation team sits down and discusses major news from the past week and what to look for in the week ahead.
2020-05-2219 minThe BuzzWeekly Wrap - Week ending May 15, 2020The Bank Innovation and INV Fintech teams sit down and discuss major news from the past week and what to look for in the week ahead.
2020-05-1510 minThe BuzzWeekly Wrap - Week ending May 8, 2020The Bank Innovation and INV Fintech teams sit down and discuss major news from the past week and what to look for in the week ahead.
2020-05-0813 minThe BuzzWeekly Wrap - Week ending May 1, 2020The Bank Innovation and INV Fintech teams sit down and discusses major news from the past week and what to look for in the week ahead.
2020-05-0110 minThe BuzzHow Fifth Third creates a data-driven CXAt the helm of Fifth Third’s digital strategy, Melissa Stevens is focused on delivering suggestions based on customer needs and preferences. Now, the 160-year-old bank is zeroed in on data-driven customer experiences. In this episode of “Fintech Unfiltered,” Stevens speaks with Bank Innovation about how Fifth Third focuses on customers' needs instead of competing with the biggest banks.
2020-04-2023 minThe BuzzSBA loans, SoFi and Galileo take center stageOne week after the Small Business Administration launched its Paycheck Protection Program, banks and fintechs alike are still navigating best practices to get funding into the hands of small business clients. As COVID-19 continues to rattle the economy, startups are launching new products and features to engage customers. The week’s news wasn’t confined to coronavirus-related coverage. On Tuesday, SoFi announced it was acquiring Galileo for $1.2 billion, a move that could turn some of SoFi’s competitors into clients.
2020-04-1309 minThe BuzzWeekly Wrap - Week ending March 13, 2020Bank Innovation's end-of-week update with breaking news and key trends.
2020-03-1303 minThe BuzzWeekly Wrap - Week ending March 6, 2020Bank Innovation's end-of-week update with breaking news and key trends.
2020-03-0604 minThe BuzzWeekly Wrap - Week ending February 28, 2020Bank Innovation's end-of-week update with breaking news and key trends.
2020-02-2805 minThe BuzzWeekly Wrap - Week ending February 22, 2020Bank Innovation's end-of-week update with breaking news and key trends.
2020-02-2105 minThe BuzzWeekly Wrap - Week ending February 14, 2020Bank Innovation's end-of-week update with breaking news and key trends.
2020-02-1406 minThe BuzzEdison Partners' Kelly FordIn this new episode of “Fintech Unfiltered,” Bank Innovation sat down with Kelly Ford, who was recently named new general partner at Edison Partners, to discuss the challenger banks and platforms in which the firm has invested, and why.
2020-02-1117 minThe BuzzWeekly Wrap - Week ending on February 7th, 2020Bank Innovation's end-of-week update with breaking news and key trends.
2020-02-0706 minThe BuzzWeekly Wrap - Week ending on January 31st, 2020Bank Innovation's end-of-week update with breaking news and key trends.
2020-01-3104 minThe BuzzWeekly Wrap - Week ending on January 24th, 2020Bank Innovation's end-of-week update with breaking news and key trends.
2020-01-2404 minThe BuzzWeekly Wrap - Week ending on January 17th, 2020Bank Innovation's end-of-week update with breaking news and key trends.
2020-01-1702 minThe BuzzInside Citi Ventures' internal 'Shark Tank'Royal Media CEO JJ Hornblass hosted an event in the company’s Manhattan office to discuss Citi Ventures, and D10x, incubates new concepts and ideas.
2020-01-1714 minThe BuzzHow BMO Harris works with startupsIn this episode of Fintech Unfiltered, Bank Innovation sat down with BMO Financial Group‘s Ben Schack to discuss the mutually beneficial partnerships between BMO and startups.
2020-01-1519 minThe BuzzWeekly Wrap - Week ending on January 10th, 2020Bank Innovation's end-of-week update with breaking news and key trends.
2020-01-1004 minThe BuzzWeekly Wrap - Week ending on January 3rd, 2020Bank Innovation's end-of-week update with breaking news and key trends.
2020-01-0307 minThe BuzzWeekly Wrap - Week ending on December 20th, 2019Bank Innovation's end-of-week update with breaking news and key trends.
2019-12-2003 minThe BuzzOnDeck's Breslow on the company's move to get a bank licenseIn this episode of Fintech Unfiltered, we sit down with OnDeck CEO Noah Breslow to talk about the small business lending company's goal of becoming a full-service bank. Breslow touches on the company's vision of a 'mom and pop' bank of the future, what steps the company is taking to get a bank charter and some of the challenges involved in the process.
2019-12-1816 minThe BuzzWeekly Wrap - Week ending on December 13th, 2019Bank Innovation's end-of-week update with breaking news and key trends.
2019-12-1304 minThe BuzzUnconventional Ventures’ Lau: Diversity is more than a buzzword in fintechOn this episode of Fintech Unfiltered, sponsored by Blend, we spoke to Unconventional Ventures founder Theodora Lau on the lack of diversity in fintech and startups. She argues that better representation leads to better innovation for new products and services.
2019-11-2511 minThe BuzzDigit's Ethan Bloch on the future of personal financeOn this episode of Fintech Unfiltered, sponsored by Q2 {open}, we spoke to Digit founder and CEO Ethan Bloch on Digit's next steps and the future of personal finance. Bloch emphasized the goal is not to replace the bank but to help customers manage their money better through automation. This is an excerpt from a phone interview.
2019-09-2510 minThe BuzzVaro's August de los Reyes talks inclusive design and financeAugust de los Reyes, Varo's new chief design officer, brings a resume that includes head of design at Xbox, head of design at Pinterest and director of user experience at Google. We sat down with de los Reyes to learn more about his future plans for the banking startup's design.
2019-09-1916 minThe BuzzCredit Sesame CEO Adrian Nazari on personal credit managementCredit Sesame, which raised $43 million last week, provides free credit scores and insights into how to improve those scores. The company also suggests loans and credit cards that could help. We interviewed Credit Sesame CEO Adrian Nazari for a story this week. This is an excerpt from that phone interview.
2019-09-0616 minThe BuzzNo hoodies or garages: Huddl’s Corliss on his move from big finance to startupIn this episode of Fintech Unfiltered, we sit down with Stephen Corliss, CEO of the social investment startup Huddl. Corliss climbed to senior management positions at big financial firms like UBS and Blackrock before pivoting into the startup world. Bank Innovation talked to Corliss about the transition and what he brings to the table coming from big finance.
2019-07-1618 min
The BuzzWhy Use Scala Script to Build a Digital PlatformThe key benefit of using programming language Scala to build a digital platform is a feature called Type Safety, which allows for better and faster testing because it allows detecting "errors while writing the code," before running it, according to Jason Brown, CEO and co-founder of fintech Tally.
In this latest episode of Fintech Unfiltered podcast, Brown explained that Scala is an important, but underrated, layer to develop a cloud-based platform for financial services because of its ability to allow for "faster and better," testing, efficient code compiling and scalability.
This "modern programming language," is designed to work within the...
2019-07-0513 min
The BuzzPagaya CEO Looks at the Market in 2019The volatile markets in 2018 were hard for many investors to grasp. Gal Krubiner, CEO of Pagaya, discusses how his algorithms looked at the year that was and the year ahead on behalf of the company's institutional clients. Krubiner still spends much of his time evangelizing how AI is a better way for managing fixed income assets. How will the wealth management space handle the disruption heading its ways? And where will the smart money be in 2019? Listen to Krubiner's take here.
2019-07-0523 min
The BuzzInterview with Financial Data ExchangeIn this latest episode of Fintech Unfiltered, the podcast from Bank Innovation and its sister accelerator INV Fintech, newly appointment Financial Data Exchange managing director Don Cardinal talks about the group’s mission to set standards for data sharing and where it’s going to focus its attention, which includes the areas of data semantics and secure authentication.
2019-07-0505 min
The BuzzBraintree's Innovation Plans For 2019In the five years since payments company PayPal acquired Braintree, a comprehensive payment platform, it has seen a 54% YOY growth, according to Juan Benitez, general manager at Braintree. In 2019, Braintree wants to maintain that momentum but will also be undertaking three key innovation initiatives. In this latest episode of Fintech Unfiltered, Benitez explains those three areas of focus and much more.
2019-07-0533 min
The BuzzInside HSBC Bank USA's Innovation StrategyIn this latest episode of Fintech Unfiltered, Jeremy Balkin, the head of innovation at HSBC Bank USA talks to Bank Innovation about HSBC’s lofty innovation strategy for 2018, including everything from system upgrades to installing a real robot in the bank branch. Listen to Balkin talk about all this as well as HSBC’s other innovation milestones in 2018, what’s on the roadmap for 2019 as well as what the future of banking will look like, in his opinion.
2019-07-0527 min
The BuzzWhy JPMorgan Chase Built Finn, an Entirely New Digital BankJPMorgan Chase leads the U.S. in mobile banking with 32 million mobile banking users, the most for any U.S. bank. So why build Finn, an entirely new digital bank? Melissa Feldsher, managing director at JPMorgan Chase and head of Finn, discusses why (and how) the new bank was built, in this episode of Fintech Unfiltered.
2019-07-0513 min
The BuzzN26 USA CEO Nick Kopp talks Challenger Banks in the U.S.In this latest episode of Fintech Unfiltered, N26 USA CEO Nicolas Kopp talks about what goes into setting up a challenger bank in the U.S., why he thinks the U.S. market is ready for a mobile-first bank and why N26 USA decided against a banking license in the U.S.A., the opposite decision it made in Europe.
2019-07-0513 min
The BuzzDwolla's Jordan Lampe on Monetizing Realtime PaymentsPayment platform Dwolla's head of strategic projects, Jordan Lampe, talks about realtime payments in this episode of Fintech Unfiltered podcast. Lampe explains how banks can use this transactional data to tailor exiting products and services, but also create new ones based on the realtime information exchange taking place during the transaction.
2019-07-0517 min
The BuzzChris Skinner on Ant Financial and the Global Payments LandscapeThis month's edition of INV Unfiltered features fintech expert Chris Skinner, who is speaking about the global impact of Chinese digital payment companies like Alipay.
2019-07-0515 min
The BuzzWells Fargo's API Gateway Allows It to Meet Customers Where They AreSecil Watson, executive vice president and head of wholesale internet solutions at Wells Fargo, talks about the bank's API strategy, which allows Wells Fargo to serve customers in environments outside the bank walls. Opened in 2016, Wells's API gateway allows customers and partners to access bank services and data, within strictly secure parameters, naturally. This allows both Wells Fargo to offer additional services, as well as serve customers that want to access their accounts from within third-party solutions.
2019-07-0520 min
The BuzzHow Green Dot's 'Banking-as-a-Service' Helps It Partner with the Biggest Names in TechMany banks say, "We're really a technology company," but Green Dot is an actual tech company that bought a bank, and its banking-as-a-service philosophy proves it. On this podcast, Green Dot Chief Revenue Officer Brett Narlinger says his bank is building solutions to be embedded in apps that don't even exist yet. And Green Dot is not worried about being a "dumb pipe" -- Narlinger said the bank doesn't insist on its brand being in the forefront of all the services it provides. Green Dot has several high-profile partnerships, such as GoBank account for Uber drivers with realtime payouts, and...
2019-07-0518 min
The BuzzHow Artificial Intelligence Will Transform Banking (and Everything Else)Artificial intelligence is not just a buzzword — it is already operating in banking, even if customers don’t recognize it. From chatbots giving budgeting tips to fraud monitoring systems noticing anomalous activity on your debit card, AI is all around us in financial services, and it’s getting better and smarter. Raghu Rajah, VP of digital banking — engineering & product management at NCR’s Digital Insight unit, has been on the forefront of AI for years. He joined INV Unfiltered to tell us where he sees the industry now, and where it is headed. Rajah notes that while AI will make some jobs...
2019-07-0523 min
The BuzzICOs and Token Sales Explained by the 'Queen of Bitcoin'If you're not sure what an ICO is, well, join the club -- but you're in the right place. Margaux Avedisian of Transform Group explains it all for you. She is in the business of getting attention to initial coin offerings and token sales, and has been steeped in bitcoin longer than the Winklevii. Avedisian discusses the pitfalls many companies face in the ICO world, which can even include going to jail for securities fraud (yikes!) But she also discusses the transformative potential ICOs have to deliver value to companies that might otherwise have a hard time even securing a...
2019-07-0521 min
The BuzzHow Mastercard Takes on Payments StartupsHow does a global payments company view startups, the various mobile payment platforms, and blockchain? Debbie Barta, Mastercard’s senior vice president of innovation, intrapreneurship, and partnerships, takes on these questions in the latest episode of INV Unfiltered. Barta is responsible for managing Mastercard Labs’s global network of startup competitions, as well as its developer portal and APIs. In this episode, she also describes the challenges in securing customer payment data in the post-Equifax-breach world, and in the emerging Internet of Things. Barta has been at Mastercard since 2007 in a variety of capacities including fraud management and startup engagement, and...
2019-07-0517 min
The BuzzActive v. Passive in Investment FintechTwo distinct streams have surfaced in fintech: passive and active investment. Betterment is the posterchild for passive investment, just recently booking $70 million of venture funding and has continued to enhance its services bankinnovation.net/2017/07/betterm…he-human-touch/. But the active investment strategy for investors is long from dead in fintech. We talked with Pierce Crosby of StockTwits, which is firmly in the active camp, about trends in investment fintech, as well as StockTwits’s future plans. Crosby has been with StockTwits since 2014, where he runs partnerships and business development. He is also an INV Fintech mentor. Previously, he was the Head of R...
2019-07-0534 min
The BuzzVC TrendspottingOn this episode JJ chats with Benjamin Savage the co-founder of Clocktower Technology Ventures and Managing Director at Drobny Capital. At Drobny Ben spearheads new business initiatives across the firm and is responsible for private market activities, including leadership of Clocktower’s investments. Ben was previously Director, Investment Associate Program for Bridgewater Associates, where he worked with the firm’s CIOs on strategic priorities, talent development and research. Ben began his career as a venture capital and private equity investor with Wasserstein Perella, and also co-founded Artivest and Waterfall Mobile. Ben holds a BA in philosophy from Yale University and an M...
2019-07-0541 min
The BuzzBanking on Open APIs and Data SharingAPIS and open banking – however that term is defined – are set to transform financial services by empowering consumers to share data with third parties. This means new businesses will develop that will orbit banks, and the consumer experience may be forever changed. Furthermore, APIs allow banks a measure of control and security screen-scraping did not – so why aren’t more banks embracing this new reality? Silicon Valley Bank is, and Head of APIs and Open Banking, Dan Kimerling explains how his bank is doing things today. Kimerling founded two startups, and now works at a bank and co-runs a venture capital...
2019-07-0513 min
The Buzz111 Million Reasons to Ignore MillennialsTalk about financial innovation has centered around millennials for years now -- so much so that Ron Shevlin, the industry consultant, recently called Baby Boomers the "emerging" sector in fintech. That sector of people older than 50 now numbers 111 million -- and rapidly growing -- in America today. Older people have different, more-complex digital needs than millennials. Additionally, often those needs touch on their children, as well. To what degree is fintech addressing these needs? Which startups are targeting this untapped fintech market? Does fintech need to adjust to serve older people, just as banking needs to adjust to serve millennials...
2019-07-0522 min
The BuzzInside Big-Bank InnovationHow does a super-regional bank go about its innovation? In this episode of INV Unfiltered, Fazir Ali, Senior Vice President of Digital Strategy & Innovation at KeyBank, shares his bank’s “journey” to digital-first orientation. KeyBank, which has nearly 19,000 employees, has reconstituted its digital operations since 2013, when Ali joined the bank, and continues to push hard on innovation to help Key become “the nation’s best super-regional bank.” That push has led to some tough decisions, such as killing its PFM service in favor of other technology deliverables. Ali explains why Key did so, as well as offers a peek at what innovat...
2019-07-0521 min
The BuzzIs B2B2C the Future of Fintech?Finding customers quickly has become an overwhelming challenge for fintech startups. At the start of the fintech revolution, startups could mine social media to create customer relationships with an ever-expanding group of disaffected banking consumers. But competition -- from banks, as well -- has made that strategy more challenging. The new method of securing a customer base, ever-important in the fundraising game, is to find large corporates that offer large swaths of potential customers, without the hand-to-hand marketing combat of direct-to-consumer retail.
In this podcast, we explore the B2B2C model of customer acquisition with Mark Zmarzly, founder of...
2019-07-0521 min
The BuzzWhere Fintech Meets WorldThis inaugural episode of INV Unfiltered features Leo Cherman, head of Banco Sofisa Direto, the direct bank of Sao Paulo, Brazil-based Banco Sofisa, which is a FI partner to INV Fintech. Leo brings a unique perspective to us today, because he is both enmeshed in the Brazilian market, but also keenly in tune with global fintech.
2019-07-0532 min
Carl & Friends: A Human Experience PodcastJunior Finai, Matt Visser & Sione HaviliAloha! Thank you for downloading the PREMIER EPISODE of The Human Experience Podcast featuring Carl Sokia! In this episode, Carl welcomes Junior Finai, Matt Visser & Sione Havili to the show, to discuss the topic of, "Getting Talent Back to Work". Carl & his guests specifically discuss how many organizations currently view applicants with criminal backgrounds, and how those with criminal backgrounds are trying to avoid being "re-sentenced" by employers - especially when businesses are experiencing a talent shortage. For more information on this initiative, please visit: www.gettingtalentbacktowork.org
2019-06-121h 00