Shows
My Good FriendsJonathan WiikJonathan Wiik, Healthcare industry Author and VP of FinThrive, predicts changes to American healthcare under the current administration as well as dives back into his past reminiscing his first hospital job. This episode is brought to you by our good friends at Switch RCM. Please reach out to Nate and the team: Nate@switchrcm.com You will not regret it. Those cats are doing some very interesting things. Don't forget to like and subscribe!2025-04-221h 15My Good FriendsJonathan WiikJonathan Wiik, Healthcare industry Author and VP of FinThrive, predicts changes to American healthcare under the current administration as well as dives back into his past reminiscing his first hospital job. This episode is brought to you by our good friends at Switch RCM. Please reach out to Nate and the team: Nate@switchrcm.com You will not regret it. Those cats are doing some very interesting things. Don't forget to like and subscribe!2025-04-221h 15
HIMSSCastFinThrive presents: Looking ahead to 2025’s RCM cybersecurity challenges2024 shone a spotlight on healthcare RCM’s need for strong cybersecurity and resilience strategies. FinThrive CISO Greg Surla recommends best practices for guarding your vital systems and data against increasingly sophisticated cyberattacks. 2025-02-0315 min
Healthcare NOW RadioFINN Voices: Beth Friedman and Greg Surla, SVP and CISO, FinThriveTitle: How to Build Resilience: Future-Proofing Cybersecurity in Healthcare. In this episode of FINN Voices, host Beth Friedman speaks with Greg Surla, Senior Vice President and Chief Information Security Officer at FinThrive, a leader in revenue cycle management solutions. Greg discusses key insights from the Change Healthcare cybersecurity breach and the importance of rigorous backup systems to ensure operational continuity for revenue cycle operations during cyber incidents. Listeners assess a comprehensive game plan for outage management and data integrity assurance while promoting a culture of security awareness across their organizations. Join us to learn how FinThrive helps healthcare organizations tackle...2024-12-3021 min
Healthcare NOW Radio Podcast Network - Discussions on healthcare including technology, innovation, policy, data security, telehealth and more. Visit HealthcareNOWRadio.comFINN Voices: Greg Surla, SVP and CISO, FinThriveTitle: How to Build Resilience: Future-Proofing Cybersecurity in Healthcare.
In this episode of FINN Voices, host Beth Friedman speaks with Greg Surla, Senior Vice President and Chief Information Security Officer at FinThrive, a leader in revenue cycle management solutions.
Greg discusses key insights from the Change Healthcare cybersecurity breach and the importance of rigorous backup systems to ensure operational continuity for revenue cycle operations during cyber incidents. Listeners assess a comprehensive game plan for outage management and data integrity assurance while promoting a culture of security awareness across their organizations.
Join us to learn how FinThrive helps healthcare organizations tackle...2024-12-2921 min
FINN VoicesHow to Build Resilience: Future-Proofing Cybersecurity with Greg Surla | FINN VoicesIn this episode of FINN Voices, host Beth Friedman, Sr. Partner at FINN Partners, speaks with Greg Surla, Senior Vice President and Chief Information Security Officer at FinThrive, a leader in revenue cycle management solutions.
Greg discusses key insights from the Change Healthcare cybersecurity breach and the importance of rigorous backup systems to ensure operational continuity for revenue cycle operations during cyber incidents. Listeners assess a comprehensive game plan for outage management and data integrity assurance while promoting a culture of security awareness across their organizations.
Join us to learn how FinThrive helps healthcare organizations...2024-12-1821 min
Healthcare RethinkLeadership Development within the Revenue CycleIn the most recent episode of the "Rethink Healthcare" podcast, presented by FinThrive, Rory Boyd, Revenue Cycle Manager at Scripps, shared insights into how his organization uses innovative programs to retain and develop their frontline healthcare staff. With 13 years of experience at Scripps, Rory carries numerous experiences, from construction to healthcare, and aids in crafting a thriving healthcare environment.2024-12-0328 minHealthcare RethinkExploring Price Transparency and Healthcare Solutions with Dr. Jonathan KaplanIn an enlightening episode of the Healthcare Rethink podcast, hosted by Jonathan Wick, VP of Health Insights at FinThrive, Dr. Jonathan Kaplan, a pioneer in the medical field, shares revolutionary insights into the realm of healthcare transparency and e-commerce. Delving into the transformative journey from traditional medical practices to innovative health solutions, Dr. Kaplan discusses the inception and evolution of his platform, BuildMyHealth, which has significantly simplified the healthcare process for both providers and consumers.2024-12-0338 min
Demand RevenueUsing NPS 3.0 to Improve Customer Experience in Real-Time at FinThriveWorking with Alan Gonsenhauser at Demand Revenue, LLC, FinThrive implemented NPS 3.0, a customer feedback methodology designed to go beyond traditional Net Promoter Score (NPS) metrics. NPS 3.0 focuses on driving immediate action from customer feedback, enabling FinThrive to improve customer experiences in real-time.To learn more about the impact NPS 3.0 and how it was successfully deployed, Swaay.Health sat down with Brad Rennick, Chief Customer Officer at FinThrive, Jeffrey Becker, Vice President of Portfolio Marketing at FinThrive and Alan Gonsenhauser, Founder & CEO at Demand Revenue.Key TakeawaysReporting NPS scores is not enough. To truly improve teams...2024-12-0233 min
Healthcare IT Today InterviewsA Look at the Evolution of the Revenue Cycle Management Technology Adoption Model (RCMTAM)You may remember that last year we shared a video interview with FinThrive talking about a new RCM technology adoption model that they had put together and were sharing with the industry at HFMA. At this year's HFMA, I wanted to follow up with the FinThrive team to learn about what's happened with the adoption model since they first launched it and what's changed.
In order to really understand the evolution and use of the adoption model, we were excited to sit down for an interview with Jeff Becker, Vice President of Portfolio Marketing at FinThrive, Mike Vigo, Chief Re...2024-08-3019 min
Outcomes RocketHealthcare is Evolving, Not Broken…This Is How It’s Going Down with Brian Urban, Director of Innovations and Emerging Markets at FinThriveAI has the potential to significantly improve prior authorization, payment structures, and patient navigation. In this episode, Brian Urban, Director of Innovations and Emerging Markets at FinThrive, talks about why understanding and utilizing non-clinical data is crucial for addressing social health needs effectively. He explains how FinThrive, a leading revenue cycle management company, is addressing issues like payment integrity, care coordination, and social health needs. Brian emphasizes the importance of AI in reducing remittances and friction and improving provider-payer relations. He also discusses the importance of social determinants of health data and why he believes intrapreneurship within o...2024-07-2614 min
HFMA’s Voices in Healthcare FinanceAnswering the Change Healthcare wakeup callThe February cyberattack on Change Healthcare has healthcare organizations looking not only at their own cybersecurity practices of but those of their business partners. On today's episode, Greg Surla and Jeff Becker from FinThrive discuss how healthcare organizations can prepare for the inevitable next attack and how to ensure business continuity in the aftermath.2024-07-0117 minHealthcare NOW RadioFINN Voices: Brian Urban, Director of Innovation and Emerging Markets, FinThriveData's Impact on Health Equity: Sharing Data for Humanity Host Beth Friedman talks with FinThrive's Director of Innovation and Emerging Markets, Brian Urban. Together, they discuss the Data Humanity Lab, a public health tool that enables hospitals, health systems, and communities to identify health inequities and close gaps. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/2024-07-0136 min
HealthLeaders PodcastFinThrive SVP on Cybersecurity ResilienceOn this episode of the HealthLeaders podcast, Revenue Cycle editor Jasmyne Ray speaks with Greg Surla, senior vice president and chief information security officer for FinThrive, an end-to-end revenue cycle management platform.
Listen as they discuss the impact of recent cyber incidents on the healthcare sector, and how these events are driving the industry towards enhancing cyber resilience.2024-06-2108 min
Digital MDAI Innovations in Health Equity: Exploring Healthcare’s Financial Ecosystem with Brian Urban of FinThriveDiscover how Everly Health Solutions is revolutionizing preventive care, significantly impacting health plan star ratings. Learn more at EverlyHealthSolutions.com.
SUMMARY:
In this episode of Digital MD, Dr. Liz Kwo engages with Brian Urban, Director of Innovation and Emerging Markets at FinThrive. With a robust background in exercise physiology, business administration, and public health, Brian offers a deep dive into how FinThrive leverages AI and data analytics to optimize revenue cycle management in healthcare.
5 KEY EPISODE TAKEAWAYS:
1.Innovative Approaches in Healthcare Finance: Brian’s role involves spearheading init...2024-06-2035 min
FINN VoicesData’s Impact on Health Equity: Sharing Data for Humanity | FINN VoicesToday on FINN Voices we talk with Brian Urban, Director of Innovation and Emerging Markets at FinThrive, an end-to-end revenue cycle management company.
2024-06-1136 min
Healthcare on Air by VerizonBuilding Better Healthcare with InnovationIn Part 2 of our talk with FinThrive’s Brian Urban, we discuss how the pandemic has accelerated healthcare innovation, highlight the rise of tech startups and the importance of strong partnerships between payers and providers for a sustainable healthcare ecosystem.2024-06-0717 min
Healthcare on Air by VerizonThe Power of Data-Driven HealthcareIn Part 1 of this conversation, Verizon's Robin Goldsmith and FinThrive's Bryan Urban discuss the transformative power of data in healthcare, highlighting initiatives in health equity and innovative financial strategies, as well as the Data Humanity Lab and the future of payer-side innovation.2024-06-0514 min
Creating a New HealthcareEpisode #173 The ‘Data Humanity Lab’ – A Radical Contribution to Next-Gen Public Health & Health Equity with Brian Urban, MS, MBA, MPH, Director of Innovation & Emerging Markets at FinthriveFriends,
The digital/data revolution in healthcare is upon us, and amongst other things, it’s recreating public health, population health and health equity. One of the groups at the forefront of this movement is the ‘Data Humanity Lab’ at Finthrive.
In this episode, we’ll hear directly from one of the emerging leaders in the field, Brian Urban – the Director of Innovation & Emerging Markets at Finthrive. Brian and his colleagues are not just advancing health equity and public health – they’re redefining what it means. To achieve this, they’re partnering with hospital systems and provider group...2024-04-0944 min
Planetary Health First Mars Next, a Michael Mann productionEp 68 The Data Humanity Lab with Brian Urban from FinThrive
Ep 68 The Data Humanity Lab with Brian Urban from FinThrive
2024-03-1131 minHealthcare IT Today InterviewsMoving the Industry Forward with First-Of-Its-Kind RCM Technology Adoption Model for Healthcare Finance LeadersAdoption models, which are very popular in computing and organizational change, define stages for the adoption of a process or technology and helps organizations determine which stage they’re at: piloting, early adoption, true integration into business practices, etc.
After conducting in-depth research with health system finance leaders across the country, FinThrive realized there was a significant market need for an adoption model that could show the impact of technology on RCM. Their vision is for healthcare organizations to improve revenue cycle management efficiencies in the same way EHRs over the past 15 years have improved clinical processes.
Check out th...2024-01-0422 min
Radios in ActionHealthcare Technological Innovations Drive Improved Patient Outcomes and Streamlined ProcessesHealthcare technological innovations are crucial in transforming today's medical landscape. In a recent episode of Icom's Podcast “Radios in Action”, Host, Jon Paul Beauchamp, the Senior Sales Manager at Icom joins forces with Brian Urban, the Director of Innovation and Emerging Markets at FinThrive to explore the transformative impact of technology on healthcare.Urban and Beauchamp discuss the many ways technological advancements are revolutionizing patient care. Their conversation spans the integration of technology in various healthcare settings, its significant role in improving patient quality of life, and its potential to reduce healthcare costs efficiently.They exam...2023-12-1327 min
Healthcare TrailblazersThe Fall of Medical Debt, and the Rise of SDoH Data | Ep. 45Send us a textAbout The Guest(s):- Allison is the founder of Rip Medical Debt, a non-profit organization that buys and forgives medical debt for Americans.- Brian is with Finthrive, a data company that partners with Rip Medical Debt to analyze and understand the issue of medical debt.Summary:Allison founded Rip Medical Debt to address the issue of medical debt in America. The organization buys medical debt for pennies on the dollar and forgives it, relieving individuals of their financial burden...2023-12-1143 min
Healthcare RethinkVirtual Health is Transforming the Future of HealthcareHealthcare is often synonymous with invasive procedures and impersonal treatment, but virtual care and its varying models are increasingly changing that. For this reason, this constantly changing landscape needs transformative leaders like Dr. Ryan Grant, Co-founder and CEO of Vori Health. VIrtual in particular His transition from a surgical focus to tackling broader challenges in the healthcare sector highlights a commitment to advancing medical practices. His journey to becoming a spine surgeon reflects a deep desire to revolutionize patient care. In prioritizing non-operative treatments and tailoring care plans to individual life goals, Vori Health under Dr. Grant's leadership is...2023-12-0136 min
Healthcare RethinkInfluence and Connection Across Healthcare Starts with a VOICEIn the latest episode of the Healthcare Rethink podcast, presented by FinThrive, host Brian Urban sits down with Alex Maiersperger, the Global Principal Healthcare at SAS. Their conversation charts the role voice plays in influencing and connecting the healthcare industry. Maiersperger, who co-founded the Advancement League, shares his journey from being a healthcare optimist to leading global product marketing efforts at SAS. This episode highlights the significance of blending public health knowledge with business acumen, emphasizing the need for a holistic approach in healthcare.2023-10-2033 min
Healthcare RethinkDiversity, Inclusion and Belonging is Core to a Successful CultureIn the past decade, the corporate world has witnessed a seismic shift in its approach to diversity, inclusion & belonging. This change isn’t just a fleeting trend; it’s a response to the evolving global demographics and the pressing need for businesses to reflect the diverse societies they serve. A recent study revealed that companies with diverse management teams produce19% more revenue due to innovation. So, why is the conversation on diversity, inclusion, and belonging more crucial now than ever?What does it truly mean for a company to foster a sense of belonging among its employees?2023-10-1140 minHealthcare IT Today InterviewsMoving the Industry Forward with First-Of-Its-Kind RCM Technology Adoption Model for HealthcareAdoption models, which are very popular in computing and organizational change, define stages for the adoption of a process or technology and helps organizations determine which stage they’re at: piloting, early adoption, true integration into business practices, etc.
After conducting in-depth research with health system finance leaders across the country, FinThrive realized there was a significant market need for an adoption model that could show the impact of technology on RCM. Their vision is for healthcare organizations to improve revenue cycle management efficiencies in the same way EHRs over the past 15 years have improved clinical processes.
Check out th...2023-10-0222 min
Healthcare RethinkPediatric Pharmacy is More than Niche, It Saves LivesIn an era where personalized healthcare is becoming a necessity rather than a luxury, pediatric pharmacy carves a critical spot, especially as it proves to be a lifesaver in complex cases. On this episode of Healthcare Rethink, host Brian Urban, who serves as the Director of Innovation and Emerging Markets at FinThrive, delves deep into this field. This episode features Jena Quinn, CEO of Perfecting Peds, discussing the profound impact of pediatric pharmacy on young patients' lives, especially those with complex medical needs. Quinn's approach is holistic, leveraging a proprietary 13-step process to ensure medication efficacy and...2023-09-3028 min
Healthcare RethinkThe Evolution of IT and Healthcare...Where do we go from here?In this episode of the Rethink Healthcare podcast, host Brian Urban is joined by Dr. Steven Lane, Chief Medical Officer of Health Gorilla.Health Gorilla is revolutionizing interoperability within the healthcare ecosystem by enabling seamless data exchange and faster access to information.Urban and Lane discuss:the importance of interoperability and data exchange in healthcare, as well as the need for patients to have access to their own health information.Patient engagement challenges due to various factors such as technological limitations, multiple health IT systems, and the need for flexible solutions...2023-09-3044 minHealthcare RethinkThe Evolution of IT and Healthcare...Where do we go from here?In this episode of the Rethink Healthcare podcast, host Brian Urban is joined by Dr. Steven Lane, Chief Medical Officer of Health Gorilla.Health Gorilla is revolutionizing interoperability within the healthcare ecosystem by enabling seamless data exchange and faster access to information.Urban and Lane discuss:the importance of interoperability and data exchange in healthcare, as well as the need for patients to have access to their own health information.Patient engagement challenges due to various factors such as technological limitations, multiple health IT systems, and the need for flexible solutions...2023-09-3044 minHealthcare RethinkInnovating Healthcare Delivery Models for the Next Gen Patient ExperienceHealthcare technology continues to evolve at an astonishing rate, the discussion around innovating healthcare delivery models for enhanced patient experience gains urgency. A report from McKinsey showed that 74 percent of patients desire more digital healthcare solutions, highlighting the critical role that innovation will play in meeting the next generation of healthcare needs. So, how do innovators in the healthcare sector balance the rapid pace of technology with the critical necessity for compassionate, patient-centered care? How can new healthcare delivery models integrate technology while still maintaining a focus on patient-centered care and safety?"For a new...2023-09-2934 minHealthcare RethinkInnovating Healthcare Delivery Models for the Next Gen Patient ExperienceHealthcare technology continues to evolve at an astonishing rate, the discussion around innovating healthcare delivery models for enhanced patient experience gains urgency. A report from McKinsey showed that 74 percent of patients desire more digital healthcare solutions, highlighting the critical role that innovation will play in meeting the next generation of healthcare needs. So, how do innovators in the healthcare sector balance the rapid pace of technology with the critical necessity for compassionate, patient-centered care? How can new healthcare delivery models integrate technology while still maintaining a focus on patient-centered care and safety?"For a new...2023-09-2934 minHealthcare RethinkTechnology and Humanity are Fueling Advances in Health EquityWhen technology and humanity converge in a positive direction, they can do many things, including fueling the advances much needed in the strive for health equity.The healthcare industry has undergone a significant transformation in recent years, driven by rapid technological advancements and a growing emphasis on human-centered care. The COVID-19 pandemic further highlighted the disparities in healthcare access and outcomes, making pursuing health equity more urgent than ever. According to a recent study, health disparities have led to a 30% higher mortality rate in underserved communities than their counterparts.So, how can technology and humanity...2023-09-2746 minHealthcare RethinkTechnology and Humanity Are Fueling Advances in Health EquityWhen technology and humanity converge in a positive direction, they can do many things, including fueling the advances much needed in the strive for health equity.The healthcare industry has undergone a significant transformation in recent years, driven by rapid technological advancements and a growing emphasis on human-centered care. The COVID-19 pandemic further highlighted the disparities in healthcare access and outcomes, making pursuing health equity more urgent than ever. According to a recent study, health disparities have led to a 30% higher mortality rate in underserved communities than their counterparts.So, how can technology and humanity...2023-09-2746 minHealthcare RethinkLiving the Mission in Health and Business to Achieve Health EquityAs health disparities come under the spotlight, the urgency to achieve health equity in the healthcare sector intensifies. With the industry at a crossroads, a recent study funded by the NIH highlighted the staggering economic impact of these disparities, revealing an estimated cost of $451 billion to the economy in 2018 alone. That figure could jump as high as $1 trillion annually in spending by 2040 if the problem is left unsolved. Are leading healthcare organizations stepping up to address this challenge? If so, what innovative strategies are reshaping the future to achieve health equity?On Healthcare Rethink, host...2023-09-2030 minHealthcare RethinkThe Voice of the Patient… Heard Through the Megaphone of Data2023-09-1329 min
Healthcare RethinkThe Voice of the Patient… Heard Through the Megaphone of Data2023-09-1329 min
Digital Marketing Master"Empowering Healthcare Change through Data and Collaboration" featuring Brian Urban of FinThriveIn this episode of Digital Marketing Master, host Abby dives deep into the world of healthcare marketing with guest Brian Urban. Brian, Head of Segment Marketing at FinThrive, shares his unique journey into marketing and how it led him to the complex intersection of data and healthcare. From discussing the challenges of marketing in the healthcare sector to highlighting the importance of collaboration and innovation, Brian provides valuable insights into how marketers can make a positive impact on society by approaching their work with empathy, humility, and a commitment to continuous learning.2023-08-2527 minHealthcare RethinkUnderstanding Generation 2.0 Health EquityIn the latest Healthcare Rethink podcast, hosted by Brian Urban, industry leaders Dr. Romilla Batra, Chief Medical Officer at Scan Health Plan, and Sharon Jhawar, Chief Pharmacy Officer at Scan Health Plan, joined Urban to discuss their roles and the initiatives they are implementing to address health equity in their organization and the industry at large. The trio discussed: SCAN Health Plan’s prioritization of health equity and view of it as a strategic focus. The organization’s aims to address disparities and inequities in healthcare outcomes among its diverse member population. It...2023-08-0939 minHealthcare RethinkUnderstanding Generation 2.0 Health Equity2023-08-0939 min
Healthcare RethinkHow Soda Health Uses Technology to Eliminate Health InequityIn this episode of Healthcare Rethink, host Brian Urban sits down with Sarah Rumfelt from Soda Health to delve into an exciting topic: addressing social determinants of health to revolutionize the healthcare landscape.Rumfelt shares how Soda Health leverages data analytics to identify health plan members at risk due to factors like food insecurity, housing instability, and transportation issues. By pinpointing these individuals, they can design targeted interventions and support programs tailored to their specific needs.Urban and Rumfelt cover:• Soda Health’s use of data analytics to identify at-risk health plan members base...2023-07-2625 min
Healthcare RethinkWhat AI Can Do For Mental HealthThe U.S. has plenty of healthcare services for physical injuries, but when it comes to mental health there is no well coordinated care system in place. While there is no shortage of mental health services, the gap is in connecting people in need with these essential services. How can new technologies improve mental health services for everyone, as well as make the service easier to manage?On this episode of the Healthcare Rethink podcast, host Brian Urban spoke with Michiel Rauws, CEO and Founder at Cass, a leading AI mental health assistant. Rauws hails from the...2023-07-1132 min
Healthcare RethinkHow AI and Automation is Changing HealthcareTerms like Artificial Intelligence (AI) and automation tend to cause two reactions: trepidation or excitement. And while AI and automation have undoubtedly blended into popular culture as tenets of sci-fi and dystopian futures, AI and automation should evoke more excitement rather than fear for what they can bring to our futures, especially in healthcare. So, how is AI transforming the future of healthcare?On the latest episode of the Healthcare ReThink podcast, host Brian Urban discusses the game-changing technology being introduced to healthcare with Co-Founder and COO of CloudMedx, Sahar Arshad. The two...2023-06-2025 minHealthcare RethinkHow AI and Automation is Changing HealthcareTerms like Artificial Intelligence (AI) and automation tend to cause two reactions: trepidation or excitement. And while AI and automation have undoubtedly blended into popular culture as tenets of sci-fi and dystopian futures, AI and automation should evoke more excitement rather than fear for what they can bring to our futures, especially in healthcare. So, how is AI transforming the future of healthcare?On the latest episode of the Healthcare ReThink podcast, host Brian Urban discusses the game-changing technology being introduced to healthcare with Co-Founder and COO of CloudMedx, Sahar Arshad. The two...2023-06-2025 min
Healthcare RethinkLive at HIMSS with Alex WendlingIn an era where the COVID-19 pandemic has spotlighted economic and health disparities, health equity has never been more pressing. The societal toll of these disparities, often exacerbated by housing, income, and transportation factors, is monumental. One study from Utica University, for instance, reveals that despite interventions like rent freezes and child tax credits, large populations are still experiencing economic stress factors, with single parents and some minority populations being disproportionately affected.
How do these economic stress factors influence health outcomes, and how best to mitigate these disparities?
Joining Jonathan Wiik live at the FinThrive booth at HIMSS 2023 was Alex...2023-06-2010 min
Healthcare RethinkLive at HIMSS with Geoffrey RocheHealth IQ is a concept that explores the intersection of health equity and education, with an emphasis on the role of data in improving outcomes. Health equity was a core focus at HIMSS 2023. Disparities persist in the industry, affecting the delivery of quality healthcare to diverse populations. This lack of health equity is being increasingly scrutinized, partly due to the COVID-19 pandemic’s stark exposure to systemic inequalities.
But how can healthcare effectively leverage data to promote health equity, and what roles do education and leadership play in this endeavor? These questions form the core of an intriguing conversation on th...2023-06-2010 min
Healthcare RethinkTransforming Coverage to Meet Healthcare Needs with SCAN Health PlanJohn Petito, SVP of Transformation at SCAN Health Plan joins the podcast to share his story and how his work is helping enable new types of healthcare coverage for diverse populations.Join us to hear how Health Plans are beginning to evolve their approach to addressing the needs of older adults and the LGBTQ+ community with personalized healthcare coverage.SCAN Health Plan has been focused on Keeping Seniors Healthy and Independent since 1977 when it was created by a diverse group of seniors to better address older populations health care coverage needs.SCAN was...2023-06-0639 minHealthcare RethinkTransforming Coverage to Meet Healthcare Needs with SCAN Health PlanJohn Petito, SVP of Transformation at SCAN Health Plan joins the podcast to share his story and how his work is helping enable new types of healthcare coverage for diverse populations.Join us to hear how Health Plans are beginning to evolve their approach to addressing the needs of older adults and the LGBTQ+ community with personalized healthcare coverage.SCAN Health Plan has been focused on Keeping Seniors Healthy and Independent since 1977 when it was created by a diverse group of seniors to better address older populations health care coverage needs.SCAN was...2023-06-0639 minHealthcare RethinkHealthcare Rethink Podcast: Health Equity with Jonathan Wiik and Alex WendlingIn this episode of the Healthcare Rethink podcast, host Jonathan Wiik interviews Alex Wendling from the University of Virginia at the HIMSS conference. They discuss the need for change makers and doers in healthcare and highlight the importance of addressing health disparities and social determinants in that area. Wendling shares insights from the Utica study, which focuses on economic stress factors before and after the COVID-19 recession, particularly among specific populations. They delve into the impact of social vulnerabilities, such as housing, income, and transportation, on healthcare access and utilization. The conversation emphasizes the significance of early interventions and...2023-06-0510 minHealthcare RethinkHealthcare Rethink Podcast: Health Equity with Jonathan Wiik and Geoffrey Roche In this FinThrive Healthcare Rethink podcast episode, Jonathan Wiik sits down with Jeffrey Roche, an expert in health equity, at the HIMSS conference to discuss the importance of empathetic leadership, the role of data in understanding health equity, and the challenges faced in achieving equitable healthcare. The conversation also touches on initiatives, such as leveraging technology and integrating data sets, to address disparities in care and promote wellness. The podcast highlights the need for policy changes and collective efforts to create a healthcare system that values and meets the needs of every individual, regardless of their background or ethnicity.2023-06-0510 min
Healthcare RethinkHow myPlace Health is Changing HealthcareFrom myPlace Health, Rhiannon Iorio Perry MPH and Rob Schreiber MD join the podcast to share their stories and efforts to expand health at home for seniors across the United States. myPlace believes building a new care model—one that provides care and dignity, focusing on the social and physical well-being of elder populations—is the only way to enable their members to enjoy their life to the fullest as they age in their own preferred place, on their own terms, and where they feel the most comfortable.They discuss:The significant challenges elderly patients face...2023-05-0951 min
Healthcare RethinkTokenizing Data to Improve Individual Health with DatavantWe have now entered a universe of “determinants of health” ranging from medical debt to housing to medication access to transportation…literally all things impact health that happen outside a doctor’s office.So is healthcare taking this into account? How are we helping those with substance abuse, rare cancers and unmanageable chronic conditions?On today's episode of Healthcare Rethink, host Brian Urban, sits down with Claire Manneh, Head of Provider Research at Datavant, to talk about how the intuitive approach of tokenizing data is transforming how the healthcare ecosystem is reaching patients and improving lives!2023-04-1834 minHFMA’s Voices in Healthcare FinanceSleepless in the C-suite: Workforce, Part 2In the second episode of HFMA's special series on the healthcare workforce, we focus on ways clinical workers need support from their leaders. HFMA's Todd Nelson, Janae Sharp of the Sharp Index, and FinThrive's Jonathan Wiik talk about shortages of clinical workers and offering help to those who remain.
Also in this episode, Michael Bumann of Red Dot discusses how hospitals who partner with his organization see an increase in patient satisfaction.
2023-04-1721 min
Healthcare RethinkInvest in Health Equity or Healthcare Will FailA lack of health insurance can be detrimental to anyone if there is any medical emergency or accident that occurs in that span of time. Healthcare costs are high even with insurance. Without insurance? Astronomical and simply unaffordable for many. So, it should come as a concern that in 2021, 8.6 percent of Americans did not have health insurance. That’s almost one in every ten people.What needs to be done today to improve health equity and ensure everyone has access to appropriate medical care and services?On today’s episode of Healthcare Rethink, Host Brian Urba...2023-04-1239 minHealthcare RethinkInvest in Health Equity or Healthcare Will FailA lack of health insurance can be detrimental to anyone if there is any medical emergency or accident that occurs in that span of time. Healthcare costs are high even with insurance. Without insurance? Astronomical and simply unaffordable for many. So, it should come as a concern that in 2021, 8.6 percent of Americans did not have health insurance. That’s almost one in every ten people.What needs to be done today to improve health equity and ensure everyone has access to appropriate medical care and services?On today’s episode of Healthcare Rethink, Host Brian Urba...2023-04-1239 minHFMA’s Voices in Healthcare FinanceSleepless in the C-suite: Workforce, Part 1In this first episode of a three-part series on the healthcare workforce, Jonathan Wiik of FinThrive and Todd Nelson of HFMA discusses burnout among non-clinical workers and how remote work is changing hiring.
Also in this episode, Michael Bumann, CEO of Red Dot, discusses how outsourcing motor vehicle accident claims can alleviate stress for revenue cycle staff.
Discussed in this episode:
Revenue cycle staff shortages push leaders to act quickly
2023-04-1016 min
Innovation and the Digital EnterpriseManaging Product Innovation with Tommy RichardsonWhen Tommy Richardson enlisted in the United States Army at 18, he narrowed his options to operating a tank or going into computer operations and programming. In selecting the latter, he launched a lasting career in the field, has led several major companies in C-suite positions, and recently arrived as Chief Product and Technology Officer for Litmos, leading product innovation. In this episode, Tommy discusses balancing technology evolution to remain competitive, feature development to meet customer demand, and product innovation to keep ahead of the curve. He shares insight into establishing the right resource allocation for the various p...2023-04-0628 min
Healthcare RethinkNCQA: Accelerating Health Equity OutcomesFrom the National Committee for Quality Assurance (NCQA) Health Equity Director Bryan O. Buckley DrPH, MPH joins the podcast to share his story and efforts to progress health equity for disadvantaged families across the US.NCQA is committed to evolving equity in healthcare through services, programs and next generation accreditations aimed at supporting Health Plans, Healthcare, Government and Employers.On this episode we discuss… 1. NCQA’s programs that outline how healthcare professionals can improve equity at practices and clinics2. The evolution of health equity and why equity is vital to the heal...2023-03-2232 min
Healthcare RethinkAbolishing Medical Debt in the United States with RIP Medical DebtThe Consumer Financial Protection Bureau’s research shows consumers generated $88 billion in medical debt as of June 2021. The CFPB’s research also indicated a vast majority of low-income individuals of all races and ethnicities were more likely to incur medical debt than the national average. This national crisis threatens equitable healthcare in the United States. Thankfully, companies are working to make medical debt a thing of the past.Enter RIP Medical Debt. They’ve helped wipe away $6.7 billion in medical debt for 4.2 million families. How’d they, do it? That’s the question Brian Urban of the Healthcare...2023-03-0735 minHealthcare IT Today InterviewsFinThrive Maintained Momentum with an Interim CMO & Executive CoachFinding and onboarding a new Chief Marketing Officer (CMO) is hard. During the search, an organization’s marketing efforts are often left in limbo. Hiring an interim CMO (or partial CMO) can help organizations bridge the gap and make the transition smoother. FinThrive, a company that offers revenue management solutions to healthcare organizations, brought in Alan Gonsenhauser as an interim CMO, but they did something unexpected. They kept him as an executive coach after they found their permanent CMO. The company and the executives involved could not be happier.
To find out more about this unique approach, HIT...2023-03-0320 min
Healthcare RethinkTechnology Transforming the Impact of SDOH ProgramsSeeing a community’s health gaps and opportunities is no easy feat. Seeing the social health needs at the household level is very challenging...but this is where Amit Kale, Vice President at Highmark Health, believes we need to start to help members live healthier lives.
Amit Kale MD, MHA joins the podcast to talk about the opportunities and challenges of addressing social determinants of health from both an insurance member and product approach and a community-based investment approach.
How do you identify those with social risk at the household and individual level?
How do you prioritize the type of in...2023-02-2235 min
Healthcare RethinkStormy Weather: Navigating Profitability in the NFP Hospital Space with Kevin HolloranHospitals had a rough 2022 as they faced higher labor and supply costs, volatile patient volumes, and fragile payer relations. More than half of hospitals in 2022 are expected to result in negative margins, according to Kaufman Hall. Kevin Holloran, Senior Director at Fitch Ratings, said 2022 was “one of the worst years ever in healthcare,” and he projected hospitals would face a bumpy 2023. On this episode of Healthcare Rethink, Jonathan Wiik, VP of Health Insights at FinThrive and Kevin Holloran dig deeper into financial performance for health systems and hospitals.Topics covered: • Headwinds affecting the not-fo...2023-02-1538 min
Healthcare RethinkPopulation Health, Failures of Leadership and Promises of Technology with Dr. David NashPopulation health, public health, social determinants of health, healthcare equity, and other terms are often used in the healthcare realm but may be confusing to those unfamiliar with health terms. Population health and public health can be especially easy to confuse. Public health, as the CDC explains, prioritizes bettering community health via policies, education, outreach, and research. The CDC differentiates this from population health because population health is centered around healthcare entities collaborating to improve community health outcomes. What does that definition of population health actually look like in today’s American healthcare system, and how is it...2023-02-0838 minHealthcare RethinkHow Walgreens is Re-Imagining Localized HealthcareFace to face time with a primary care physician is invaluable. However, it isn’t always easy to get - that’s where pharmacists come in. During the height of the pandemic, pharmacists provided care that acted as the first line of defense. Pharmacists are more accessible, and while they’re not here to replace primary care providers, they can support your healthcare needs. So how is one company utilizing their pharmacists’ skills to provide more localized community care? On today’s episode of the Healthcare ReThink podcast, host Brian Urban chats with Walgreens’ own Falguni Shah, Director of...2023-01-2537 min
Healthcare RethinkHow Walgreens is Re-Imagining Localized HealthcareFace to face time with a primary care physician is invaluable. However, it isn’t always easy to get - that’s where pharmacists come in. During the height of the pandemic, pharmacists provided care that acted as the first line of defense. Pharmacists are more accessible, and while they’re not here to replace primary care providers, they can support your healthcare needs. So how is one company utilizing their pharmacists’ skills to provide more localized community care? On today’s episode of the Healthcare ReThink podcast, host Brian Urban chats with Walgreens’ own Falguni Shah, Director of...2023-01-2537 min
HFMA’s Voices in Healthcare FinanceBeyond automation: Fulfilling your New Year’s resolution for a more efficient revenue cycleJonathan Wiik of FinThrive discusses revenue cycle improvement.
Mentioned in this episode:
CMS status report on the IDR process
Tips for parties initiating an IDR dispute
2023-01-1615 minHealthcare RethinkHealthcare Market Outlook and Banner Health’s Approach to Payer Collaboration and RCM ExcellenceHealthcare revenue cycle management is essential to keeping a business up and running, and it’s one beast of a topic. The Healthcare Financial Management Association lists the following components of the patient-centric revenue cycle roadmap: an 1) engaged consumer who has ease of access, improved customer service, and improved quality; an 2) engaged patient with coordination of care, coordinated financial and clinical care, and compliant clinical documentation; and a 3) satisfied customer with appropriate payment, effective and efficient account resolution, and decreased cost to collect. And that’s just the tip of the iceberg, because you have to consider all the actu...2023-01-1137 min
Healthcare RethinkHealthcare Market Outlook and Banner Health’s Approach to Payer Collaboration and RCM ExcellenceHealthcare revenue cycle management is essential to keeping a business up and running, and it’s one beast of a topic. The Healthcare Financial Management Association lists the following components of the patient-centric revenue cycle roadmap: an 1) engaged consumer who has ease of access, improved customer service, and improved quality; an 2) engaged patient with coordination of care, coordinated financial and clinical care, and compliant clinical documentation; and a 3) satisfied customer with appropriate payment, effective and efficient account resolution, and decreased cost to collect. And that’s just the tip of the iceberg, because you have to consider all the actu...2023-01-1137 min
Healthcare RethinkPushing Healthcare Forward with Brad Kimler, Embold HealthPhysician rating sites are a common starting point for patients after a new diagnosis or referral. Unfortunately, many of them miss out on the whole-patient journey and focus on isolated stats. Embold Health uses sophisticated attribution models that allow them to start at the beginning of a patient’s journey. While evaluating physician performance is necessary and interesting, the basic standards are insufficient. Host Brian Urban talks to Embold Health’s CCO, Brad Kimler, about expectations and ways of rating healthcare providers, focusing on local data.● The technology and data behind Embold Health.●...2023-01-0432 min
Healthcare RethinkSDOH and Mission Based ROI with John GormanHealthcare in the U.S. is a big business, and due to that, significant factors result in the type of healthcare the everyday American will receive. But in regard to Social Determinants of Health, better known as SDOH, plays a crucial role in overall healthcare. Investment in SDOH is equally vital to its improvement. Per Health Care Transformation Task Force, SDOH makes up 75 percent of the health outcomes people have access to.Investing in SDOH is of utmost importance in making the best and most significant changes to healthcare. From an investor standpoint, what does that look...2022-12-1450 min
Healthcare RethinkNavigating Healthcare in America with Dr. BrickerThe concept of healthcare in the world has seen some of the most rapid and ultra modern improvements over the centuries. In the U.S. in particular, healthcare is not only business, it is one of the most advanced and important areas in the average American’s life. In essence, for adequate services, a lot of money goes into healthcare and that means finances play an extremely critical role in its function. While providing healthcare was not intentionally meant to be a business per se, but in the U.S., it most definitely is. However, the conversation ab...2022-11-3039 min
Healthcare RethinkOpportunities in Community Health with Brook WardWashington Health System is a small to medium-sized non-profit healthcare system twenty-five miles south of Pittsburgh, PA. Brook Ward, President & CEO of Washington Health System, joined FinThrive’s Jonathan Wiik to discuss the importance a regional health system brings to local communities.During the past decade, Washington Health System transformed its healthcare model to focus on value-based care. “If we can provide great satisfaction, high-quality, lower utilization, and lower costs, then we share in that savings,” Ward said. “And so, like many organizations, we have those gain-sharing programs with payers, but we’re also in an ACO with three...2022-11-1645 min
Healthcare RethinkPolicies, Politics and Healthcare with Geoffrey RocheThe world of U.S. healthcare may be slow in advancing health equity, but the movement is gaining popularity. Social determinants of health (SDOH) are more than a trending concept these days; providers are putting it into practice and seeing results. Geoffrey M. Roche, SVP, National Health Care Practice & Workforce Partnerships with Core Education PBC, joined host Brian Urban to share his thoughts on SDOH and how it can provide many benefits for community health. CMS (The Centers for Medicare & Medicaid Services) is keen to take on this approach, but Roche said there’s a lot of wo...2022-11-0230 minHealthcare RethinkHow Digital Communities are Transforming Healthcare with TwillTwill, formally Happify Health, combines technology with humanity to create digital-first solutions for condition-focused care communities. Dakota Donovan, Director of Product Marketing at Twill, and Bobby Murphy, Vice President of Payor Sales at Twill, joined Brian Urban to share how Twill helps deliver better care tools, to more people, at a lower cost.For most of its ten-year existence, Twill was Happify Health. Behind the scenes, Twill’s been hard at work transforming its solutions toward intelligent healing. “We’ve seen an epidemic of point solutions happening in the healthcare space,” Murphy said. “Part of this has been becau...2022-10-1942 min
Healthcare RethinkHow Digital Communities are Transforming Healthcare with TwillTwill, formally Happify Health, combines technology with humanity to create digital-first solutions for condition-focused care communities. Dakota Donovan, Director of Product Marketing at Twill, and Bobby Murphy, Vice President of Payor Sales at Twill, joined Brian Urban to share how Twill helps deliver better care tools, to more people, at a lower cost.For most of its ten-year existence, Twill was Happify Health. Behind the scenes, Twill’s been hard at work transforming its solutions toward intelligent healing. “We’ve seen an epidemic of point solutions happening in the healthcare space,” Murphy said. “Part of this has been becau...2022-10-1942 minHealthcare RethinkHealthcare Rethink: How UPMC for You is Rethinking HealthcareJust before the pandemic, in December 2019, UPMC started its Center for Social Impact. Since then, the team has grown from two to twelve. The Center for Social Impact aims to address health on a holistic scale. UPMC has launched many programs in collaboration with partners. The motivation behind The Center for Social Impact was to collaborate, “We thought it would be useful to organize this into a more coherent framework, rather than a one off,” said John Lovelace, President of UPMC For You. “As we think of how to influence healthcare, we consider ‘How does food impact healthca...2022-09-0917 min
Healthcare RethinkHealthcare Rethink: How UPMC for You is Rethinking HealthcareJust before the pandemic, in December 2019, UPMC started its Center for Social Impact. Since then, the team has grown from two to twelve. The Center for Social Impact aims to address health on a holistic scale. UPMC has launched many programs in collaboration with partners. The motivation behind The Center for Social Impact was to collaborate, “We thought it would be useful to organize this into a more coherent framework, rather than a one off,” said John Lovelace, President of UPMC For You. “As we think of how to influence healthcare, we consider ‘How does food impact healthca...2022-09-0917 min
Inside Tech Comm with Zohra MutabannaS3E8 Through the Lens of a Scrum Master - Speak Up and Advocate for Yourself with Jennifer SavageI have been out of pocket for the summer visiting family in India and taking some time off. I hope you are having a safe and fun summer. I am happy to be back in the saddle...In this latest episode, I chat with Jennifer Savage, a Scrum Master at FinThrive. Since Jennifer was a technical writer back in the day, she has some great nuggets to share on the parallels between the two roles, and how she continues to find value and advocate for us. Isn't that awesome? Well, here are some questions we d...2022-08-0331 min
This Just In Radio ShowGuest Jeff Becker from FinThriveHost Justin Barnes, aka the @HITAdvisor talks to Jeff Becker VP of Portfolio Marketing for FinThrive. Jeff has had a career in technology and analytics and is now at the intersection of health tech and Fintech.2022-06-2827 min
This Just In Radio ShowGuest Jeff Becker from FinThriveHost Justin Barnes, aka the @HITAdvisor talks to Jeff Becker VP of Portfolio Marketing for FinThrive. Jeff has had a career in technology and analytics and is now at the intersection of health tech and Fintech.2022-06-2827 minThis Just In Radio ShowGuest Jeff Becker from FinThriveHost Justin Barnes, aka the @HITAdvisor talks to Jeff Becker VP of Portfolio Marketing for FinThrive. Jeff has had a career in technology and analytics and is now at the intersection of health tech and Fintech.2022-06-2827 min
This Just In Radio ShowGuest Jeff Becker from FinThriveHost Justin Barnes, aka the @HITAdvisor talks to Jeff Becker VP of Portfolio Marketing for FinThrive. Jeff has had a career in technology and analytics and is now at the intersection of health tech and Fintech.2022-06-2827 min