Shows
Arum AI InsightsArum Approved vendor spotlight - FlexysIn this episode, we speak to one of our Arum Approved vendors – Flexys, a UK-based provider of cloud-native collections technology. Their mission is to help creditors collect more, faster, focusing on four core pillars: improving outcomes for customers, reducing cost to collect, ensuring compliance, and enabling smarter business decisions.The Arum Approved System is the only accreditation for collections and recoveries vendors globally. This certification shows that your product meets collections requirements for functionality and technology. It also demonstrates that your implementation approach will likely meet clients' needs.Over the last 25 years, Arum has run hu...
2025-05-1507 min
Tech Startup StoriesMaturing for Meaningful GrowthIn this episode of Tech Startup Stories, James Hill, CEO of Flexys, shares the journey of growing the company from a scrappy startup into a structured, scaling business. James talks about the importance of maturing your approach to marketing, building a leadership team that can support scale, and resonating more deeply with your target audience. Whether you are a founder or a CEO preparing for the next stage of growth, this episode is full of honest insights and practical advice on moving from early momentum to sustainable success.
2025-04-3046 min
Flexys Meets...Transforming credit unions, collaboration and financial inclusion: Flexys meets Not the Odd One OutToday, James chats with Mark McAlpine, a non-executive director at Capital Credit Union and CEO of Not the Odd One Out. Mark discusses his work in transforming the UK financial services landscape through innovation and collaboration, particularly focusing on credit unions.He highlights the unique challenges and opportunities within the sector, emphasising the need for digital transformation and shared services. Mark envisions a future where credit unions offer a Neobank-like experience, reinvesting profits into local communities. This insightful conversation sheds light on the evolving role of credit unions in financial inclusion.
2025-04-1516 min
Flexys Meets...Financial vulnerability, innovation & the future of debt support: Flexys meets MALGIn this episode, James Hill interviews Bob Winnington, CEO of the Money Advice Liaison Group (MALG). Bob discusses his background in banking and customer service and his nine-year tenure at MALG, a not-for-profit membership organisation. MALG brings together creditors, debt advisors, and regulators within the credit industry to support individuals in debt. The conversation covers the challenges faced by the debt industry, ethical lending, and the role of technology in improving outcomes. They discuss industry collaboration, regulatory shifts, and the challenges of scaling debt support solutions.Bob emphasises the importance of collaboration, innovation...
2025-04-0322 min
Flexys Meets...Using AI to identify vulnerability, fostering trust and making data-driven decisions: Flexys meets SereneIn this episode, James sits down with Savannah Price, Founder and CEO of Serene, to explore how AI and behavioural insights are transforming the way businesses identify and support vulnerable customers — before financial distress escalates.Savannah shares her unconventional journey from geology to fintech, the personal experiences that inspired Serene, and how her company is reshaping the way firms approach consumer vulnerability. They discuss the challenges of balancing compliance, customer well-being, and commercial success, as well as the evolving role of AI in ethical and proactive decision-making.If you're interested in the future of fintech, AI...
2025-03-1812 min
Curiosity Code PodcastDebt Management with AI with James Hill - NEW SEASON 2Lovely listener, share with us your thoughts! Debt management solutions are becoming innovative every day with the integration of AI in debt management, and in this episode of Curiosity Code, James Hill, CEO of Flexys, discusses how AI in debt collection and digital debt collection tools are solving problems in debt management and revolutionizing the debt collection process. Explore how debt management services are being transformed to enhance credit risk management and streamline operations with debt management apps and automated finance solutions.Scaling fintech companies requires effective growth strategies, and James also shares insights on the role of...
2025-02-2449 min
Flexys Meets...Growth, internationalisation challenges and customer-centric product development: Flexys meets PaddleIn this Flexys Meets episode, James Hill talks with Andrew Davies, CMO of Paddle, about enabling software companies to go global. Andrew explains how Paddle handles payments, fraud, and international regulations, allowing businesses to focus on growth. They also discuss the competitive software landscape and Paddle’s data-driven approach to helping clients expand. Discover how Paddle supports over 4,500 businesses in reaching a worldwide audience.
2025-02-1912 min
Flexys Meets...Buy To Build, AI personalisation and evolving expectations: Flexys meets PlumeryIn this episode of Flexys Meets, host James Hill sits down with Ben Goldin, founder and CEO of Plumery, to discuss how financial institutions can modernise digital banking experiences. Ben shares insights on the challenges traditional banks face, including legacy systems, slow innovation processes, and regulatory constraints.He explains Plumery’s unique buy plus build approach, enabling banks to accelerate transformation while maintaining flexibility and differentiation. The conversation delves into AI-driven personalisation, the limitations of traditional RFPs, and the evolving expectations of digital-first consumers.Ben also reveals his vision for democratising advanced banking technology and sh...
2025-02-0615 min
Belgium Fintech MediaFintech Belgium Media Podcast - DFS24 - British EmbassyIn this episode, Koen is joined by Laure Clynckemaillie, Senior Trade Advisor at the British Embassy in Brussels, to explore the UK’s dynamic fintech scene beyond London. They discuss how regions like Scotland, Wales, and Northern Ireland are driving innovation.Laure also highlights the UK’s strategic presence at the DFS event in Brussels, introducing five groundbreaking fintech companies: Blink Parametric, Encompass Corporation, Flexys, MDOTM Ltd, and Pytilia. From insurtech to AI analytics, these innovators showcase the diverse and transformative power of UK fintech.Thank you for tuning into our podcast about global trends in t...
2025-01-0911 min
Flexys Meets...Collections tech, regulation and avoiding implementation pitfalls: Flexys meets ArumIn this episode of Flexys Meets, host James Hill chats to Reuben Gates, Growth and Marketing Director at Arum, the UK’s largest independent collections and recoveries consultancy. Reuben discusses Arum’s approach, leveraging industry practitioners to deliver pragmatic, tailored solutions for clients across 20 countries.He highlights Arum’s dual expertise in consultancy and technology, including its exclusive accreditation program for collections systems.Reuben identifies key industry challenges, including regulatory pressures, outdated technology, and the need for efficient system implementations. He emphasises the importance of planning, expert teams, and openness to external support to drive better...
2025-01-0914 min
Flexys Meets...Data-driven solutions, business growth and disrupting insurance: Flexys meets FuelledIn this episode, James sits down with Steven Darrah, CEO and founder of Fuelled, a tech-driven insurance brokerage revolutionising how businesses handle their coverage.Steven shares insights into Fuelled’s mission to modernise the outdated insurance industry with dynamic, data-driven solutions tailored to growing companies.Explore how Fuelled uses technology to simplify processes, support scaling businesses, and navigate economic uncertainties.
2024-12-1209 min
Flexys Meets...Better communication, accurate data, and efficient reporting: Flexys meets Plain NumbersIn the latest episode of Flexys Meets, James interviews Mike Ellicock, CEO of Plain Numbers. Mike discusses the organisation's mission to help firms and charities communicate numbers more clearly using behavioural science.He highlights the widespread issue of low numeracy among adults and the importance of simplifying numerical information for better consumer understanding. The conversation also touches on the impact of consumer duty regulations and the challenges firms face in ensuring clear communication.Mike emphasises the need for awareness about numeracy issues and the benefits of making complex information accessible to all.
2024-12-0519 min
Flexys Meets...Core banking innovation, migration challenges, and metacore technology: Flexys meets 10xIn this episode, James interviews Frederico Venturieri, the Global Head of Partnerships, Marketing, and Go-to-Market at 10x Banking. They discuss 10x Banking's innovative core banking platform, founded by ex-Barclays CEO Anthony Jenkins in 2016. The company aims to make banking 10 times better.They introduce the "metacore" concept to address legacy system migration challenges. 10x Banking focuses on modular, customisable solutions and partnerships with integrators like Deloitte to facilitate smoother banking transformations.
2024-11-0718 min
Flexys Meets...Maximising benefits, driving engagement, and supporting vulnerable customers: Flexys meets InbestIn episode 2 of the new series of Flexys Meets, James interviews Manu Peleteiro, co-founder of Inbest AI. Manu explains how Inbest's benefit calculator helps customers maximise their income by identifying eligible benefits, social tariffs, and grants.He highlights the importance of integrating benefits into broader financial management solutions to improve customer engagement and compliance with FCA regulations. Manu also discusses the challenges and future of the benefits landscape, advocating for open APIs to streamline benefit applications and enhance customer experience.
2024-10-1114 min
Flexys Meets...Unlocking payment success, improving collection rates and streamlining payment methods: Flexys meets Acquired.comIn this episode of the Flexys Meets series, host James Hill interviews AJ Davidson from Acquired.com. They discuss the innovative solutions Acquired.com offers in the payment services sector, focusing on improving collection rates through data analysis and advanced payment methods like network tokens, Apple Pay, and Google Pay.AJ highlights the importance of a seamless customer experience in collections, akin to retail shopping, and the potential of open banking for future transactions. The session provides valuable insights into modernising payment processes and enhancing customer satisfaction.
2024-09-2711 min
Get Started PodcastS01E09: James Hill - CEO of FlexysFeaturing James Hill, CEO of Flexys, this is episode nine of the launch series of Get Started - recorded live from the press office at Money2020 Europe 2024.Tune in to hear from our star-studded guestlist of fintech leaders as we delve into their views on success, learning from wrong turns, and just how to Get Started. Plus get an inside track on our leaders’ hopes and dreams, ambitions for their own businesses and for the entire fintech sector.
2024-07-1222 min
RO-AR.com : Numbers, Nuances & ObservationsBuzzwords or Real Solutions: What really mattersJames Hill, CEO of Flexys, delves into current trends in the collections industry, emphasising the roles of AI, open banking, and core functionalities. He notes that while innovation is eagerly discussed, fear of change and legacy systems often impede progress. Real-time technology adoption is increasing, enhancing customer engagement and operational efficiency. He highlights the importance of data accessibility, predictive analytics, and machine learning, though human oversight remains crucial.More insights and videos at https://www.ro-ar.com
2024-07-0747 min
Flexys Meets...Core banking innovation, customer demand, and overcoming legacy challenges: Flexys meets TuumJames sits down with Tom Phillips, Sales Director at Tuum, to explore the challenges and opportunities in modern banking.Tuum is a cloud-native core banking platform helping financial institutions move beyond legacy systems with a flexible, API-driven approach. Tom shares insights on industry trends, regulatory challenges, and the importance of fintech partnerships in driving innovation.They also discuss how banks can adopt new technologies efficiently while managing risks and costs. This conversation provides a thoughtful look at the future of financial services and how businesses can navigate change in a rapidly evolving landscape.
2024-07-0312 min
Beyond NowS2 Ep 8: Frictionless Payment Processes: Improving digital user journeys with FlexysIn our latest episode, the Acquired.com team catch up with James Hill, CEO of Flexys, live at this year's Money20/20 event in Amsterdam.
Grant Evans chats with James about the exciting new partnership launch between Acquired.com and Flexys, and the future of collections management. In the podcast, they dive into the often overlooked details of the digital collection user journey, including how to drive better customer outcomes with multiple payment methods and by offering open banking for debt collection.They also explore the challenges and benefits of account information service providers (AISP) and payment init...
2024-06-1816 min
How to Lend Money to StrangersReal-time data for collections, recorded live at Money20/20 with James Hill (Flexys)Last week I had the pleasure of hosting back-to-back live recordings of this podcast in the MoneyPot studio, a glass-walled thing of beauty on the Money20/20 show floor. The first of those was an inspiring discussion about real-time data in collections with James Hill, CEO of Flexys Debt Management & Collections Software - what I think could be one of the best use cases for Open Banking out there.Flexys is at home online at https://www.flexys.com/ You can reach out to James on LinkedIn: https...
2024-06-1330 min
Flexys Meets...Data insights, AI innovation, and empowering self-service analytics: Flexys meets PanintelligenceIn this episode, James sits down with Zandra Moore, CEO and co-founder of Panintelligence.They explore how Panintelligence is revolutionising data accessibility, empowering businesses to gain real-time insights without relying on complex spreadsheets or specialist teams.Zandra shares insights into the evolving role of AI in fintech, the importance of democratising data, and the challenges businesses face in turning data into actionable intelligence. Tune in to learn how Panintelligence is bridging the gap between AI innovation and practical decision-making, helping organisations unlock the full potential of their data.
2024-05-3114 min
Flexys Meets...Collections, data and the future of Utilities: Flexys meets BFY GroupIn this episode, we sit down with Ed Breslin from BFY Group, a leading consultancy helping utility companies navigate financial, operational, and regulatory challenges.From managing energy settlements and industry-wide debt to tackling decarbonisation goals, BFY Group provides expert insights into the evolving landscape of utilities. We explore how data-driven strategies and innovative solutions are helping companies stay resilient in a rapidly changing market.Whether you're in the energy sector or just curious about the future of utilities, this episode is packed with valuable takeaways. Tune in for an engaging conversation on the key challenges...
2024-05-1622 min
Flexys Meets...The perils of legacy tech, culture shifts, and the future of financial innovation: Flexys meets MedibleJoin James as he converses with Rodrigo Malachias, CEO of Medible, a consultancy firm revolutionising traditional financial institutions. Discover how Medible tackles legacy challenges, fosters innovation, and integrates fintech solutions to enhance client services. Rodrigo shares insights on overcoming cultural and technological barriers, emphasising the importance of data-driven strategies and global perspectives. Tune in to explore transformative approaches in the financial sector and gain valuable knowledge for navigating future challenges. Perfect for business leaders seeking innovative solutions and growth strategies.
2024-04-0306 min
Flexys Meets...Navigating uncertainty, optimising resources, and driving growth: Flexys meets Go BeyondWelcome to Flexys Meets..., where we delve into the forefront of business innovation and transformation. In this episode, we have the privilege of speaking with Richard Mansell, Consulting Director at GoBeyond Partners. GoBeyond is a new type of consulting firm focused on tackling intricate customer journey challenges on a global scale. Join us as we explore GoBeyond's approach to partnering with organisations, prioritising customer outcomes, and driving change in today's competitive, fast-paced market.
2024-03-2107 min
Flexys Meets...Innovation in open banking, navigating regulatory challenges, and enabling change: Flexys meets Moneyhub Tune into another insightful episode of "Flexys Meets... In this instalment, we dive into Open Banking which is reshaping the financial industry, altering how we bank, save, and invest. And who better to explore this topic with than our guest Dan Scholey from Moneyhub?Moneyhub is a pioneering force in Open Banking, facilitating seamless financial data exchange between consumers, businesses, and financial institutions. With its innovative platform, Moneyhub empowers individuals to aggregate and analyse their financial information from multiple sources, offering a comprehensive overview of their financial health. Dan joins James Hill to...
2024-03-0708 min
Flexys Meets...Transforming core banking, speed, flexibility, and data-driven growth: Flexys meets SaaScadaStep into the world of innovation with James Hill on the latest episode of Flexys Meets...In this conversation, James sits down with Nelson Wootton, the visionary CEO and co-founder of SaaScada, a pioneering force in core banking platforms.Discover the fascinating journey of SaaScada, born from a mission to extend banking services to underserved communities. Through relentless innovation, SaaScada has crafted a cutting-edge core banking engine that empowers financial institutions to reap the benefits of advanced solutions, no matter what their underlying technology.A Flexys partner, SaaScada fervently advocates for the transformative...
2024-02-2213 min
Flexys Meets...Flexys Meets... Allica BankIn this series, we meet innovators and disruptors who seek to vastly improve the status quo. In episode two, Flexys CEO James Hill talks to Benji Antoni, Product Owner at Allica Bank.
Find out about the bank's dedication to underserved SMEs and why Allica believes that being a green business is advantageous.
2024-02-0809 min
Flexys Meets...Flexys Meets... Tandem BankIn this series, we meet innovators and disruptors who seek to vastly improve the status quo. In episode two, Flexys CEO James Hill talks to David Briggs, Managing Director of Motor Finance at Tandem Bank.
Find out about the bank's green credentials and how innovation drives their thinking.
2024-01-2409 min
Flexys Meets...Flexys Meets... Thought MachineWelcome to Flexys Meets...
In this series, we meet innovators and disruptors who seek to vastly improve the status quo. In our first episode, Flexys CEO James Hill talks to Randolph McFarlane, Global Head of Partnerships at next-gen core banking provider, Thought Machine.
2024-01-0813 min
Innovate FinanceCoffee with Innovate Finance, Series 4, Ep. 15 - In Conversation with Flexys SolutionsThis week on Coffee with Innovate Finance, Rashee Pandey, Associate Director of Membership and Growth at Innovate Finance, sits down with James Hill, CEO at Flexys Solutions, to delve into the world of innovative debt management solutions.
Discover how Flexys' groundbreaking platform, Control+, is transforming collections operations and reshaping debt management strategies for enterprises. Join us for insights into Control+'s digital-first approach, flexibility, and its impact on operational efficiency.
Tune in to explore how Control+ leverages intelligent debt resolution, automation, and evolving technology to streamline debt management processes and drive positive outcomes for businesses...
2023-12-1515 min
Nacion Fantasy - Fantasy Football Podcast en EspañolSexy Flexy Semana 14Las lesiones y el COVID han creado huecos que tienes que llenar.... y que mejor que estas opciones que les dejamos caer para su Flex, la posición más sensual del #FantasyFootball. Hasta Ric se aventó una oda a uno de los sexy flexys de esta semana.
Semana 13 de la NFL... Mientras mas nos escuchan, más nos.... alegramos y damos las gracias. Pero en esta sensual semana, las opciones que les traemos te llevarán al extasis y te acercarán cada día más a los playoffs. Ni el de cortesía necesitas para escu...
2021-12-0914 min
PNI | Prevention Network InternationalRäume sind Möglichmacher (unter bestimmten Voraussetzungen)Homies, Flexys, Residents und Satellites suchen in einer sich wandelnden Arbeitswelt ihren passenden Arbeitsraum. Es sind Bezeichnungen für Menschen, die je nach Typ unterschiedliche Ansprüche an ihre Arbeitsumgebung stellen und damit auch an ihre Arbeitgeber. Die Pandemie zeigte, dass wir auf so viel mehr Arten miteinander arbeiten können, als wir dachten. Was aber auch erfordert, die Arbeit der Menschen so zu organisieren, dass sie wertschöpfend für andere tätig sein können. Führungskräfte stehen damit vor Veränderungen im Führungsverhalten. Die Rolle des Kümmerers rückt in den Vordergrund.
Über vertra...
2021-10-1352 min
4th and 3 PodcastPost Turkey Football PreviewThanksgiving is over and hopefully the food was good because the games were terrible! No Ravens vs Steelers... more on that in the podcast. We have more games to talk about and of course trivia and our flexys as we prepare for a better end to week 12 in the NFL.
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2020-11-2849 min