Shows
QuenchJoey Jurgielewicz – Duck industry leader and champion of happy poultryWe’re kicking off Season 9 of Forktales with a deep dive into the world of duck.
Joey Jurgielewicz is Director of Client Service at Tasty Duck—one of the largest and most respected duck producers in North America. With a background in hospitality and a deep knowledge of the family business, Joey is helping lead the charge in bringing premium duck to chefs, retailers and consumers nationwide.
In this episode of Forktales, Joey talks heritage breeds, fat-to-meat ratios, and why duck belongs on more than just fine dining menus. He breaks down new product innovations, zero-waste sustainability efforts, and the comp...2025-07-1731 min
VigorSeason 8 highlightsSeason 8 of Forktales served up a fresh batch of bold voices and breakthrough ideas from across the food and beverage industry. From Sean Zecman’s insights on scaling a food distribution powerhouse to Kenny Morrison’s mission to normalize cannabis beverages, we explored innovation at every level.
Laurel Orley and Denise Woodard shared how mission-driven snacking can drive both purpose and profit, while Judy Joo redefined authenticity in modern Korean cuisine. We went local with Josh Kesler and Peter Newlin, global with Stephanie Jaeger and Clara Paye, and talked brand-building and hustle with Yanni Hufnagel and Jeff Broadhurst. Every guest brou...2025-07-1118 minQuenchSeason 8 highlightsSeason 8 of Forktales served up a fresh batch of bold voices and breakthrough ideas from across the food and beverage industry. From Sean Zecman’s insights on scaling a food distribution powerhouse to Kenny Morrison’s mission to normalize cannabis beverages, we explored innovation at every level.
Laurel Orley and Denise Woodard shared how mission-driven snacking can drive both purpose and profit, while Judy Joo redefined authenticity in modern Korean cuisine. We went local with Josh Kesler and Peter Newlin, global with Stephanie Jaeger and Clara Paye, and talked brand-building and hustle with Yanni Hufnagel and Jeff Broadhurst. Every guest brou...2025-07-1118 min
QuenchKenny Morrison – Founder of VCC Brands and Pioneer in Cannabis-Infused BeveragesKenny Morrison is the founder of VCC Brands and CQ Drinks, and a pioneer in the world of cannabis-infused edibles and beverages. His expertise lies in crafting products that normalize cannabis consumption while staying ahead of shifting regulations, cultural trends, and consumer expectations.
In this episode of Forktales, Kenny talks about his journey from filming a cannabis dispensary to running one of the first in Los Angeles. He shares how CQ Drinks is challenging outdated stoner stereotypes by focusing on approachable, female-friendly branding and fast-acting THC delivery. 2025-06-0452 min
QuenchLaurel Orley – CEO of Daily Crunch and Innovator in Better-for-You SnackingLaurel Orley is the founder and CEO of Daily Crunch Snacks, a women-owned, mission-driven snack brand known for its sprouted, air-dried almonds and bold flavor combinations. With a background in advertising, Laurel brings a deep understanding of branding, storytelling, and consumer insight to her entrepreneurial journey.
In this episode of Forktales, Laurel shares the family recipe that inspired her product and how she carved out a space in the crowded snack aisle. She talks about the mental health mission behind the Daily Crunch brand and the power of flavor-forward innovation.
2025-05-2248 min
VigorJudy Joo – Chef, entrepreneur and leading voice in modern Korean cuisineJudy Joo is a chef, entrepreneur, and TV personality who left Wall Street to follow her passion for food. A graduate of Columbia and the French Culinary Institute, she trained in world-renowned kitchens and went on to become an Iron Chef and the founder of Seoul Bird, a fast-casual Korean fried chicken concept.
On this episode of Forktales, Judy talks about using her engineering and finance background to run restaurants, breaking barriers in male-dominated industries, and redefining what authenticity means in Korean cuisine. 2025-05-1643 min
QuenchDenise Woodard – CPG entrepreneur and advocate for allergy-friendly snackingIn this very special 100th episode of Forktales, we’re joined by Denise Woodard. Denise is the trailblazing founder and CEO of Partake Foods, a line of allergy-friendly snacks inspired by her daughter’s food allergies. As the first Black woman to raise more than $1 million publicly for a CPG food startup, Denise has become a powerful advocate for inclusive entrepreneurship, food equity, and consumer wellness.
On this episode of Forktales, Denise shares how a push from her nanny and a chance zoo encounter sparked her leap from corporate life to founder. She discusses the challenges of allergy-safe food manufacturing, evol...2025-05-0834 min
VigorStephanie Jaeger – President of Les Dames d’Escoffier International (LDEI)Women make up more than half of the hospitality workforce, yet hold only a small fraction of leadership roles. Stephanie Jaeger wants to change that. Stephanie currently serves as President of Les Dames d’Escoffier International (LDEI), a global organization dedicated to supporting and elevating women in food, beverage, and hospitality.
In this episode of Forktales, Stephanie shares how she got involved with LDEI, the power of mentorship, the need for representation in culinary leadership and how LDEI is expanding its global impact. She also highlights barriers women still face in today’s hospitality industry.
2025-03-2735 min
QuenchYanni Hufnagel – Founder of Lemon PerfectYanni Hufnagel knows how to build a winning team, whether on the basketball court as a former assistant coach for powerhouse programs like Harvard, Vanderbilt, and Nevada or in the beverage aisle. As the founder of Lemon Perfect, he’s turned a simple idea into one of the fastest-growing brands in the industry, proving that great taste and better-for-you ingredients can go hand in hand.
In this episode of Forktales, Michael and Yanni talk about the parallels between coaching and entrepreneurship, how an unplanned endorsement from Beyonce gave the brand a boost, moving the brand from Los Angeles to Atlanta (ju...2025-03-1447 min
VigorJeff Broadhurst – CEO of Eat’n Park Hospitality GroupJeff Broadhurst has built a career centered on creating memorable dining experiences and bringing joy to guests with Eat’n Park’s iconic smiley cookies. As CEO, he’s helped shape Eat’n Park into more than just a restaurant, it’s a place where smiles are always on the menu.
In this episode of Forktales, Michael and Jeff talk about the success of the Eat’n Park and Parkhurst Dining brands, the joys of working in a family business, the importance of taking care of your team and some of the best things on the Eat’n Park menu.
2025-02-2641 min
VigorSeason 7 highlightsSeason 7 of Forktales was a feast of stories and insights from food industry trailblazers. We explored how Biscuitville’s secret recipe became a Southern staple, how Rubix Foods stays one step ahead of flavor trends and how RoboBurger reinvented the burger experience.
Highlights also included Ben Jacobs’ mission to elevate Native cuisine, Doug Renfro’s spicy salsa innovations, and Andy Gellert’s global food import expertise. From mastering hospitality in airports to preserving the glitz of Vegas' Golden Steer, each guest brought something extraordinary to the table. 2024-12-2020 minQuenchSeason 7 highlightsSeason 7 of Forktales was a feast of stories and insights from food industry trailblazers. We explored how Biscuitville’s secret recipe became a Southern staple, how Rubix Foods stays one step ahead of flavor trends and how RoboBurger reinvented the burger experience.
Highlights also included Ben Jacobs’ mission to elevate Native cuisine, Doug Renfro’s spicy salsa innovations, and Andy Gellert’s global food import expertise. From mastering hospitality in airports to preserving the glitz of Vegas' Golden Steer, each guest brought something extraordinary to the table. 2024-12-2020 min
VigorAnand Gala – Managing Partner of Gala Capital GroupAnand’s life in the restaurant industry started at a very young age when his mother became one of the first franchisees for Jack-in-the-Box. Although he tried to escape the family business with a degree in biology from USC, the lure of the restaurant industry drew him back in.
Today, Anand is managing partner of Gala Capital Partners, an investment and holding company whose portfolio includes CiCi’s Pizza, Famous Dave’s Barbeque, Rusty Taco and MOOYAH Burgers, Fries & Shakes.
In this episode of Forktales, Michael and Anand discuss the process for choosing a successful franchise, what you can learn from c...2024-10-2140 min
QuenchAndy Gellert – President of Gellert Global GroupGellert Global Group imports more than 5,500 unique food items from more than 60 countries and is one of the largest food importers in the world. Andy Gellert sits at the helm of that family owned and operated business where he leads the company’s vision of being a part of every food experience.
In this episode of Forktales, Michael and Andy talk about how to avoid conflict in a family-owned business, the benefits of networks like the Young Presidents’ Organizations (YPO), the impact of inflation on the import business and the role of trends in identifying new imports. 2024-10-1430 min
VigorEp 87: Doug Renfro / President of Renfro Foods and Salsa Creator ExtraordinaireThis episode of Forktales is a spicy one thanks to Doug Renfro of Renfro Foods. Doug and his cousins oversee Mrs. Renfro’s salsas, a brand that has grown into one of the largest salsa names in the nation and the brand with the most unique selection of flavors.
On the menu, Michael and Doug talk about the benefits (and struggles) of family ownership, trend spotting, flavor development and eating ghost peppers for breakfast. 2024-09-0431 minQuenchEp 87: Doug Renfro / President of Renfro Foods and Salsa Creator ExtraordinaireThis episode of Forktales is a spicy one thanks to Doug Renfro of Renfro Foods. Doug and his cousins oversee Mrs. Renfro’s salsas, a brand that has grown into one of the largest salsa names in the nation and the brand with the most unique selection of flavors.
On the menu, Michael and Doug talk about the benefits (and struggles) of family ownership, trend spotting, flavor development and eating ghost peppers for breakfast. 2024-09-0431 min
VigorEp 86: Burney Jennings / Executive Chairman of BiscuitvilleMore than 60 years ago Burney Jennings’ father, Maurice, had a choice: He could have the family farm or his mother’s closely-guarded biscuit recipe. Maurice chose the biscuit recipe and grew that family secret into Biscuitville, a 70-location restaurant that has become one of the most popular fast food franchises in the south.
On the menu in this episode of Forktales, Burney tells the story of that legendary inheritance, talks about the importance of family ownership, how closing every day at 2 p.m. separates Biscuitville from its competition and the one-word key to a good biscuit. 2024-08-2132 min
VigorEp 85: Ben Jacobs / Chef, founder of Tocabe and Native local pioneerBen Jacobs is a chef and a tribal member of the Osage Nation. He’s also a leader in bringing Native American food to the forefront of the American culinary conversation. In 2008, he founded Tocabe, one of the only restaurants in Denver specializing in Native and Indigenous cuisine and one of only a handful in the United States.
In this episode of Forktales, Michael and Ben talk about the best way to prepare elk, Tocabe’s appearance on Diners, Drive-Ins & Dives (and how Guy Fieri saved Ben’s restaurant), Ben’s Seed to Soul mission and why it’s so hard to de...2024-08-0143 min
QuenchAudley Wilson / Founder of RoboBurger and Shark Tank survivorEarlier this year, Audley Wilson and his partners took their dream – a revolutionary vending machine that makes fresh, made-to-order burgers – and pitched it to the investors (and to America) on Shark Tank. They walked away with a $1.5 million loan, but getting there wasn’t easy.
In this episode of Forktales, Audley shares the long journey to Shark Tank, the challenges with building a fully-functioning kitchen in a 12-square-foot vending machine and why he chose to devote himself to making hamburgers. Audley also offers a behind-the-scenes look at the Shark Tank process and why each entrepreneur who appears on the show really...2024-07-1837 minVigorAudley Wilson / Founder of RoboBurger and Shark Tank survivorEarlier this year, Audley Wilson and his partners took their dream – a revolutionary vending machine that makes fresh, made-to-order burgers – and pitched it to the investors (and to America) on Shark Tank. They walked away with a $1.5 million loan, but getting there wasn’t easy.
In this episode of Forktales, Audley shares the long journey to Shark Tank, the challenges with building a fully-functioning kitchen in a 12-square-foot vending machine and why he chose to devote himself to making hamburgers. Audley also offers a behind-the-scenes look at the Shark Tank process and why each entrepreneur who appears on the show really...2024-07-1837 min
VigorCraig Bernstein / Founder of Doc B's Restaurant & BarIf you’re a fan of great stories, you’re going to love this episode of Forktales featuring Doc B’s Restaurant & Bar founder Craig Bernstein. Craig shares tales about how a childhood meeting with Morton’s Steakhouse legend Allen Bernstein inspired his hospitality career and emotional stories about going above and beyond to make guests happy.
Also on the menu in his episode, Michael and Craig talk about slow and steady growth, the unique design of each Doc B’s location and the indispensable qualities in any good restaurant manager.2024-06-2838 min
QuenchMartino Brambilla / President of Embassy IngredientsIf you’ve had a donut, brownie, cupcake or cookie in the past year, you’ve probably had a baked good made with ingredients from Embassy Ingredients. Martino Brambilla was just 17 years old when his father handed him the reins to the company. Since then he’s grown it into one of the world’s largest providers of flavors and ingredients in the world.
In this episode of Forktales, Michael and Martino talk about the personality traits of a successful entrepreneur, clean labels, flavor trends and why indulgence doesn’t have to mean unhealthy.2024-06-1030 min
VigorBenjamin Calleja / CXO of Livit DesignEvery eight hours, a new Livit designed restaurant opens somewhere in the world and Benjamin Calleja is leading that charge. As the founder and chief experience officer of Livit Design, he’s overseen the design of some of the biggest names in the hospitality industry, including Burger King, Applebees, Subway, Starbucks, Pizza Hut, Taco Bell and many more.
In this episode of Forktales, Michael and Benjamin talk about how great design can enhance brand performance, his involvement in an architectural marvel known as “The Line,” some of the biggest design mistakes restaurants make and how Livit created the most Instagrammed restau...2024-05-2342 min
VigorDan Rowe / CEO of FransmartDan Rowe is known in the restaurant industry as The Chainmaker. He takes emerging restaurant brands and, along with the team at Fransmart, turns those brands into successful national restaurant chains. It’s a formula he used for Five Guys, Qdoba Mexican Grill and, more recently, Halal Guys – a thriving chain that started from a food cart in New York City.
On the menu in this episode of Forktales, Dan talks about what makes a good franchisee (and a bad one), the role of real estate in marketing a new brand, his recent project with rapper Pitbull and the question one...2024-05-0947 min
VigorEp 79: Jason E. Brooks / Founder of HospiVationJason E. Brooks is a coach, a motivational speaker and an author with a lifetime of restaurant experience. That’s one of the reasons he created HospiVation, a leadership coaching clinic that helps restaurants build better teams. It’s also why he wrote the book, “Every Leader Needs Followers: 10 Keys to Transform Restaurant Managers into Hospitality Leaders.”
In this episode, Michael and Jason talk about the difference between managing, leading and coaching (and why all three are important), how to motivate teams, effective training plans and why we suck at meetings.2024-04-1841 min
VigorEmily Rugaber - VP of Marketing for ThanxWhy do so many restaurants fail to properly use data? What are the biggest mistakes restaurants make when designing loyalty programs? Two huge questions and Emily Rugaber answers them both. Emily is the VP of Marketing for Thanx, a leading loyalty and guest engagement platform for restaurants.
In this episode of Forktales, Emily talks about the most common challenge restaurants face when it comes to data, the problem with discount-based loyalty programs, and why personalized programs are so difficult.2024-04-0433 minQuenchEmily Rugaber - VP of Marketing for ThanxWhy do so many restaurants fail to properly use data? What are the biggest mistakes restaurants make when designing loyalty programs? Two huge questions and Emily Rugaber answers them both. Emily is the VP of Marketing for Thanx, a leading loyalty and guest engagement platform for restaurants.
In this episode of Forktales, Emily talks about the most common challenge restaurants face when it comes to data, the problem with discount-based loyalty programs, and why personalized programs are so difficult.2024-04-0433 min
VigorEp 77: Betsy Hamm / CEO of Duck DonutsDuck Donuts is one of the fastest growing donut shops in the nation, with 32 new locations last year and another 45 planned this year. The brand’s fresh, made-to-order donuts are a big part of that successful formula. Leading that growth is marketer-turned-CEO Betsy Hamm.
In this episode of Forktales, Michael and Betsy talk about the Duck Donuts origin story, what makes an ideal franchisee, managing rapid growth and why donuts really are the key to happiness.2024-03-2126 min
VigorEp 76: Jay Cipra / CEO of Broaster CompanyIf you live in Wisconsin and the surrounding region, you know broasted chicken and how good it is. And the only way to make broasted chicken is with pressure-frying equipment and ingredients from Broaster Company. Jay Cipra is the CEO of Broaster Company and one of the many people tasked with promoting and protecting that trademark.
On the menu in this episode of Forktales, Michael and Jay talk about global expansion, pressure-fried cheesecakes, the future of pressure-frying in the home and how a passionate consumer base can be a brand’s best police force when it comes to protecting a br...2024-03-0733 min
VigorMark Schostak / Executive Chairman of TEAM Schostak Family RestaurantsMark Schostak is the third generation of a four-generation family business that oversees 150 restaurants throughout Michigan. It’s a portfolio of culinary options that includes Applebee’s, MOD Pizza, Wendy’s and the company’s own brand, Olga’s Kitchen.
In this episode of Forktales, Michael and Mark talk about core values, the challenges of instilling those core values on teams spread across 150 locations, how to retain talent, why looking within to recruit high-quality managers is always a good idea and how to keep tabs on your restaurant’s competitors.2024-02-2227 min
QuenchRob Grimes / Founder & CEO of the International Food & Beverage Technology Association (IFBTA)As the founder and CEO of the International Food & Beverage Technology Association (IFBTA), Rob Grimes spends his time forecasting tech trends and helping brands apply those trends to stay one step ahead of the competition.
In this episode of Forktales, Rob joins us from the Consumer Electronics Show (CES) in Las Vegas where he offers his thoughts on what’s hot (and what’s not) at CES, drones, robotics, the rise of electric vehicles, and why we should all keep an open mind about plant-based steaks.2024-01-1129 min
VigorAndrew Glantz / Founder of GiftAMealStudies have shown that 84% of Gen Z shoppers are more likely to purchase from a brand if the brand gives back and 71% of Millennials would pay more for a product if they knew that some of the proceeds were going to a good cause. That’s the inspiration behind GiftAMeal, an app created by Andrew Glantz that makes a donation to local food banks when diners take photos of their meals at participating restaurants.
In this episode of Forktales, Michael and Andrew talk about cause marketing, the profits-with-a-purpose business model, entrepreneurial spirit and how GiftAMeal beat out thousands of competitors to...2023-12-1435 min
VigorJames Passafaro / Co-Founder of opsiJames has 20 years of experience in the restaurant industry and a strong vision for technology’s role in it. One day, while working as a chef de cuisine in an overworked, frenzied and disorganized kitchen, that tech vision and the need to create a more streamlined and organized kitchen became the inspiration behind opsi.
In this episode of Forktales, James talks about how opsi is changing how modern operators manage restaurants. James and Michael also talk about robots in restaurants, elk recipes and the light switch moment as an 11-year-old that made James pursue a career in the kitchen.2023-09-2824 min
VigorForktales Episode 71: Dan Costello / CEO of Home Run Inn PizzaDan Costello oversees nine Chicago area pizza shops and a thriving frozen pizza brand as the CEO of Home Run Inn Pizza. That position gives him a front row seat in the battle for hearts, minds and stomachs in the Pizza Capital of the World.
In this episode of Forktales, Michael and Dan talk about brand storytelling, creating synergy between restaurant brands and CPG brands and, of course, pizza. Specifically, they discuss the origins of the Home Run Inn Pizza name, which meat tops more Chicagoland pizzas (hint: it’s not pepperoni) and whether deep dish pizza is really just a...2023-09-1323 minQuenchForktales Episode 71: Dan Costello / CEO of Home Run Inn PizzaDan Costello oversees nine Chicago area pizza shops and a thriving frozen pizza brand as the CEO of Home Run Inn Pizza. That position gives him a front row seat in the battle for hearts, minds and stomachs in the Pizza Capital of the World.
In this episode of Forktales, Michael and Dan talk about brand storytelling, creating synergy between restaurant brands and CPG brands and, of course, pizza. Specifically, they discuss the origins of the Home Run Inn Pizza name, which meat tops more Chicagoland pizzas (hint: it’s not pepperoni) and whether deep dish pizza is really just a...2023-09-1323 min
VigorForktales Episode 70: Joseph Szala / Digital Guru & Bullhearted AuthorJoseph is a vice president of digital experience, an author of multiple books about modern marketing and brand-building and a board advisor to restaurant tech companies and startups. He’s also the former host of Forktales.
In today’s episode, we meet the new host of Forktales, Michael Pavone (President and CEO of Pavone Group, which includes Vigor). Michael and Joseph talk about how to be a good podcast host, effective email marketing, the future of the restaurant industry and we play a game that tests Joseph’s knowledge of past guests and Forktales episodes.2023-08-2930 minQuenchForktales Episode 70: Joseph Szala / Digital Guru & Bullhearted AuthorJoseph is a vice president of digital experience, an author of multiple books about modern marketing and brand-building and a board advisor to restaurant tech companies and startups. He’s also the former host of Forktales.
In today’s episode, we meet the new host of Forktales, Michael Pavone (President and CEO of Pavone Group, which includes Vigor). Michael and Joseph talk about how to be a good podcast host, effective email marketing, the future of the restaurant industry and we play a game that tests Joseph’s knowledge of past guests and Forktales episodes.2023-08-2930 min
VigorEp 69: Caroline Skinner / COO of Tupelo HoneyIt’s no secret that attracting and retaining high-quality employees is one of the restaurant industry’s biggest challenges. Caroline Skinner knows that. She’s also leading the way at Tupelo Honey when it comes to implementing industry-leading hiring practices and building a strong, hard-working and happy employee culture.
In this episode, Caroline shares tips for how to build employee support programs that work, how to use technology to build stronger relationships with customers and one of the most effective ways to communicate with younger employees.2023-08-1035 minQuenchEp 69: Caroline Skinner / COO of Tupelo HoneyIt’s no secret that attracting and retaining high-quality employees is one of the restaurant industry’s biggest challenges. Caroline Skinner knows that. She’s also leading the way at Tupelo Honey when it comes to implementing industry-leading hiring practices and building a strong, hard-working and happy employee culture.
In this episode, Caroline shares tips for how to build employee support programs that work, how to use technology to build stronger relationships with customers and one of the most effective ways to communicate with younger employees.2023-08-1035 min
VigorCarl Orsbourn / COO and Co-Founder of JUICERReady or not, dynamic pricing is coming to the restaurant industry. Carl Orsbourn and JUICER helps restaurants embrace the new pricing model, boost its bottom line and do it in a way that doesn’t alarm or anger its loyal customers.
In this episode of Forktales, Carl and Joseph talk about the challenges and misconceptions about dynamic pricing, delivering the digital restaurant, and why Taylor Swift tickets are so darned expensive.2023-07-2743 min
VigorJustin Bartek / VP of Marketing at Dog HausAs the VP of Marketing at Dog Haus, Justin Bartek knows hot dogs. And not just hot dogs, but REALLY GOOD hot dogs. He also knows how to grow brands, which is one of the reasons Dog Haus added him to the team in 2022 to help lead the restaurant in its next phase of growth.
In this episode of Forktales, Justin dishes up lessons on the importance of quality, the challenges of doing delivery well, the value of good package design and the difference between an $8 hot dog and a $1.50 hot dog.2023-07-1938 min
VigorTroy Guard / Chef & Founder of TAG Restaurant GroupTroy Guard was born and raised in Hawaii. He eventually traded that surf and sun for the mile-high atmosphere of Denver when he opened his first restaurant. Today, he oversees 10 restaurants and four concepts under TAG Restaurant Group.
In this episode of Forktales, Troy shares his thoughts on building strong restaurant culture, the importance of core values and how his first restaurant went from $40,000 in the hole to a $40,000 profit in just four months.2023-05-2235 min
VigorSterling Douglass / Co-founder & CEO of ChowlyChowly’s mission is simple: To simplify technology for restaurants – particularly smaller chains that don’t have big chain IT support – and help restaurants evolve. That’s why Sterling Douglass created Chowly and it’s what drives the company today.
Today, Joseph and Sterling dive deep on the topic of tech and “co-opetition” in the restaurant technology industry. They also answer the questions, do you need another app on your phone, is on-premise dining going away and can you commoditize a really great burger?2023-04-2435 min
VigorDavid Jones / President of the Excellence Advisory coach of winning restaurantsDavid Jones is a performance excellence coach. In short, he helps brands – including many restaurants – get better at what they do and win new customers.
In this episode of Forktales, David shares his thoughts on how the pandemic gave restaurants a second chance to make a first impression, the incremental process of improvement, and how restaurants desperately need to stand out in a sea of sameness.2023-04-1734 min
VigorMeredith Sandland / CEO of Empower Delivery & Digital Restaurant DynamoThe 2008 recession sped the disruption of the retail industry and the COVID-19 pandemic ushered in the digital disruption of restaurants. Meredith Sandland understands that disruption – and why it’s a good thing – better than anyone.
In this episode of Forktales, we chat with Meredith about the restaurant tech revolution, eliminating complexity in restaurant operations and how “Delivering the Digital Restaurant” is actually a whole lot easier than most people think.2023-03-0639 min
VigorZach Anderson / Brand Partner at Seasoned.co & Restaurant Talent RainmakerAttracting and retaining high-quality talent is the single biggest challenge facing restaurants today. Zach Anderson and Seasoned – a social community often described as “Linkedin for restaurant workers” – makes that process easier.
On today’s Forktales menu, Zach and Joseph talk about the best qualities restaurants should look for in younger workers and which restaurants are doing a great job of attracting and retaining talent. Joseph also reveals why he has nightmares about half-eaten plates of dippy eggs.2023-02-2033 min
VigorZach Goldstein / CEO of Thanx, loyalty leader and restaurant money-makerZach Goldstein’s goal? To help restaurants make more money. That’s why he founded Thanx, a leading loyalty and guest engagement platform for restaurants, and why he’s so passionate about helping restaurants build effective loyalty programs.
In this episode of Forktales, Joseph and Zach talk about apps (and why they’re not always the answer), the power of good data, the best way to get loyalty program sign-ups, and how a year-round McRib could be the most effective loyalty perk of all time.2023-02-0638 min
VigorCarin Stutz / President & CEO of Native Foods and vegan trailblazerCarin Stutz has built a career at some of the biggest steak and burger restaurants in America, including Applebee’s, Chili’s and Red Robin. That carnivorous past is what makes her current role – President and CEO of vegan start-up, Native Foods – such a refreshing change of pace.
In this episode of Forktales, Joseph and Carin talk about supply chain issues, mentorship with the GLEAM Network, the secret to a great vegan burger and why no one is eating bugs so let’s stop calling that a “trend” because we all know it’s not.2023-01-2337 min
VigorAdenah Bayoh, One Woman Economic Engine, Restaurant Leader, FranchiseeAdenah is the living definition of the American dream. She came to the United States at the age of 13 after escaping a war torn Liberia. Today, she’s the owner of four IHOP franchises and the founder of four restaurants of her own, including three locations of her fast casual, farm-to-table, soul food restaurant, Cornbread, and her newest dining venture, Urban Vegan.
In this episode of Forktales, Adenah shares her amazing story about overcoming adversity, the importance of supporting often overlooked communities, and how the lessons she learned from her grandmother have helped make her the successful entrepreneur she is to...2023-01-0542 min
QuenchOlga Lopategui / Founder of Ollo Consulting & Restaurant Loyalty MavenAfter 15 years in restaurant marketing at Pizza Hut, KFC and TGI Fridays, Olga decided to focus her marketing expertise on loyalty and CRM. With that, OLLO Restaurant Loyalty was born and her clients include restaurant chains with five to 800 locations.
In this episode of Forktales, Olga talks about the challenges facing restaurant marketers today, how to put segmentation to work in your email marketing and how loyalty programs are a not-so-secret weapon when it comes to building your email database.2022-09-2231 minVigorOlga Lopategui / Founder of Ollo Consulting & Restaurant Loyalty MavenAfter 15 years in restaurant marketing at Pizza Hut, KFC and TGI Fridays, Olga decided to focus her marketing expertise on loyalty and CRM. With that, OLLO Restaurant Loyalty was born and her clients include restaurant chains with five to 800 locations.
In this episode of Forktales, Olga talks about the challenges facing restaurant marketers today, how to put segmentation to work in your email marketing and how loyalty programs are a not-so-secret weapon when it comes to building your email database.2022-09-2231 min
QuenchAndy Pearson / VP of Creative at Liquid Death, World Domination MastermindAs the lead creative at Liquid Death – a canned water company hellbent on changing the way that water is packaged and marketed – Andy’s job is to give everyone creative whiplash. Along the way, Andy and the Liquid Death team pride themselves on creating a product that makes people healthier and makes the world a better place.
In this episode of Forktales, Joseph and Andy talk about the “sea of sameness” that is the bottled water category, zigging while everyone else is zagging and rewarding loyal fans on TikTok.2022-09-1535 min
VigorAndrew O'Shea / Founder of Wellspring, Wellness Expert & Builder of CultureJust a few years ago, Andrew worked in HR for an accounting firm. He was 60 pounds overweight (but hungry for change) and then he discovered a yoga program sponsored by his employer. Today, he’s a certified wellness program coordinator (CWPO) and the founder and CEO of Wellspring, a company that creates kits filled with wellness products that employers can distribute to its employees to help build a health and wellness-based culture.
In this episode of Forktales, Andrew talks about all things wellness, including how wellness can impact a company’s overall productivity and its bottom line. He also chats abou...2022-08-2537 minQuenchAndrew O'Shea / Founder of Wellspring, Wellness Expert & Builder of CultureJust a few years ago, Andrew worked in HR for an accounting firm. He was 60 pounds overweight (but hungry for change) and then he discovered a yoga program sponsored by his employer. Today, he’s a certified wellness program coordinator (CWPO) and the founder and CEO of Wellspring, a company that creates kits filled with wellness products that employers can distribute to its employees to help build a health and wellness-based culture.
In this episode of Forktales, Andrew talks about all things wellness, including how wellness can impact a company’s overall productivity and its bottom line. He also chats abou...2022-08-2537 min
VigorJason Gabler, VP of Sales for Adentro, Data & Digital Hospitality GuruIf you’re a restaurant owner or marketer and you’re not laser focused on digital hospitality, Jason Gabler can help you make it happen. He’s VP of Sales at Adentro, a platform that pairs with a restaurant’s in-store WiFi network to help it better understand and market to its customers based on customer visit behavior.
In this episode, Joseph and Jason take a closer look at digital hospitality (and now restaurants can do it more effectively), how to make data more actionable, and why no one on Earth wants to be blasted by an email from a marketer2022-08-1838 min
VigorLauren Fernandez / Founder of Full Course, Legal Scholar & Restaurant Franchise ExpertAlmost overnight, Lauren rolled up her legal degree, bought a pair of non-slip clogs and went to work in the restaurant industry. After getting a first-hand look at the challenges new restaurant owners face, she founded Full Course, a development and investment firm that incubates and accelerates emerging fast casual restaurant brands.
In this episode of Forktales, Joseph and Lauren break down the in’s and out’s of investing in new restaurants. The menu includes discussions about what makes an effective manager, the importance of cleanliness and what’s on the horizon for new and emerging restaurant brands.2022-08-1139 min
VigorJonathan Weathington / CEO of Shuckin' Shack and Lobster Roll LoverJonathan Weathington knows oysters. He also knows how to grow and build a restaurant brand, which is why he’s the CEO of Shuckin’ Shack Oyster Bar. From his days of crashing on the co-founder’s couch to today, Jonathan has helped turn Shuckin’ Shack into a thriving 16-location chain in five states.
In this episode of Forktales, Joseph and Jonathan talk about seafood, the challenges with dealing with franchisees, how to maintain a happy staff and what oysters and french fries have in common when it comes to delivery.2022-08-0438 min
VigorKevin Bentley, VP of Technology & Automation for Papa Gino’s PizzeriaAfter a 10-year career as an NFL linebacker, Kevin shifted his focus to technology. He’s a self-described “glutton for pain” when it comes to education with an MBA from Rice, a Masters's in Technology from Northwestern, and is currently pursuing a Doctorate in organizational leadership at USC.
Today, he’s the VP of Technology & Automation for Papa Gino’s Pizzeria where he’s helping to take the wildly popular New England brand to the next level thanks to his NFL leadership skills and his razor-sharp understanding of technology and its place in the modern restaurant.2022-07-2838 min
VigorDaniel Gonzalez / Co-owner of Simply Salad & Chicken Sandwich War VeteranDaniel knows how to make a killer chicken sandwich. He was part of the team at Popeyes that went toe-to-toe (or bun-to-bun) with Chick-fil-A in the chicken sandwich wars. Daniel also knows his way around a healthy salad. That’s how he spends his time today as co-owner of Simply Salad.
In this episode of Forktales, Daniel and Joseph talk about how to make a killer chicken sandwich (and why so many challengers fail), how to grow a salad restaurant in non-traditional markets and how to have a big brand launch without a big brand budget.2022-07-2137 min
VigorEllis Winstanley / Founder of Axial Shift, Owner of El Arroyo, and Man of Many TalentsWhen Ellis Winstanley and his wife, Paige, bought El Arroyo in 2012, they were buying more than just a popular local Tex-Mex restaurant. They were buying a brand that would become internationally recognized – thanks in large part to the restaurant’s witty marquee messages – despite only having a single location in Austin, Texas.
In this episode of Forktales, we talk with Ellis about El Arroyo and its iconic marquees. We also talk about Axial Shift, a software platform founded by Ellis that’s changing the way restaurants motivate and reward employees.2022-07-1432 min
VigorAlan Hickey / Founder of Vromo, Restaurant Delivery GamechangerThird-party delivery is here to stay, but tools like VROMO allow restaurants to manage their own delivery fleets and take back ownership of the customer experience. That’s the dream that became a reality when Alan Hickey teamed with Brian Hickey (no relation) to create VROMO in 2016.
In this episode of Forktales, Alan and Joseph talk about the pandemic’s impact on delivery, the ROI with services like VROMO and exactly when we can expect to see pizza delivered by drones.2022-07-0738 min
VigorBrian Hassan of Kickfin & Gratuity GuruWhen Brian and his entrepreneurial partner Justin saw an armored car pull up to a restaurant in San Francisco to drop off cash to pay employee tips at the end of each shift, they knew a change had to be made. That’s how Kickfin was born.
In this episode, Joseph and Brian talk about how Kickfin is revolutionizing the way restaurants pay its employees, tip-shaming and why workers in the hospitality industry really are essential employees.2022-06-3032 min
VigorDavid Abes / Founder of Dash Hospitality & Atlanta Industry VeteranDavid Abes started in the hospitality industry as a dishwasher. Thirty-two years later, he’s the owner of DASH Hospitality Group, a management and consulting company for start-up and existing restaurants, hotels, and other food and beverage services.
In this episode of Forktales, Joseph and David dish on technology’s role in the restaurant industry, the hallmarks of a bad restaurant general manager, how restaurants can use social media effectively and why ooey, gooey, realistic food photos are almost always a great idea.2022-05-1232 min
VigorBrett Spiegel / Cofounder & COO of Koala & Digital Ordering MastermindBrett Spiegel is a man who’s dedicated to creating a seamless, streamlined online ordering experience for restaurants. That’s why he co-founded Koala, a company that provides a premium digital ordering experience for more than 4,000 restaurant locations nationwide.
On this week’s Forktales, Joseph and Brett talk about the value of a branded online ordering experience, the importance of recognizing and embracing convergence in the restaurant industry and the exhaustive nature of epic European honeymoons.2022-05-0542 min
VigorRichard Pennock / Restaurant Brand Strategist & Fractional CMORichard came to America from the U.K. in 2006 and has been leading brand strategy revolutions ever since. Now based in Austin, Texas, his recent experience includes turns as the senior director of marketing of Tacodeli where he led a very successful brand evolution and as the VP of marketing for Freebirds World Burrito.
In this episode Richard shares his thoughts on brand strategy and its role in the brand building and brand evolution process and how technology is shaping modern marketing. He also waxes nostalgic about amazing meals at small mom-and-pop restaurants in Italy.2022-04-2847 min
VigorGonca Esendemir / Co-founder of Flatbread Grill & Thumb Bread®, Social Media MavenGonca is the co-founder and CMO of Flatbread Grill, a fresh casual Turkish Mediterranean concept conceived and developed by Gonca and her two sisters in 2007. The sisters built Flatbread Grill and launched the CPG brand, Thumb Bread, inspired by their Turkish roots and the work ethic instilled in them by their family.
In this episode of Forktales, Joseph and Gonca talk about the hard work of launching a brand, taking risks on social media, and whether Lebanese hummus really is the best hummus in the world.2022-04-2142 min
VigorTommy Yionoulis / Cofounder of OpsAnalitica & Data Lovin' Operations ExpertIn the restaurant industry, data is king. And if data is king, Tom Yionoulis and Opsanalitica are the king-maker. Opsanalitica is an operations data platform that helps restaurants manage and measure human activity and avoid missing the “little things” that can impact profitability.
In this episode, we dive deep on data and its impact on restaurant profitability and talk with Tom about how restaurant owners and managers can put data and analytics to better use to boost the bottom line.2022-04-1445 minQuenchTommy Yionoulis / Cofounder of OpsAnalitica & Data Lovin' Operations ExpertIn the restaurant industry, data is king. And if data is king, Tom Yionoulis and Opsanalitica are the king-maker. Opsanalitica is an operations data platform that helps restaurants manage and measure human activity and avoid missing the “little things” that can impact profitability.
In this episode, we dive deep on data and its impact on restaurant profitability and talk with Tom about how restaurant owners and managers can put data and analytics to better use to boost the bottom line.2022-04-1445 min
QuenchChristopher Glenn / Podcast episode with Christopher Glenn Founder & Executive Director of Bottleshare and a True ThriverOn January 6, 2018, Christopher Glenn closed up the taproom at Dry County Brewing in Kennesaw, Georgia and hopped in his Jeep for the drive home. While he was parked at an off-ramp, his vehicle was struck by a drunk driver. After a long and painful recovery process, Christopher found his calling and created Bottleshare – a company that gives financial assistance to craft breweries in need. In this episode, Christopher shares his amazing comeback story, talks more about the life-changing work that Bottleshare does and shares a few of his favorite beers.2022-04-0737 min
VigorMyles Gift VP of Operations at Wing Zone and Honey Q sauce fanaticMyles knows wings. More importantly, as the VP of operations at Wing Zone – a restaurant with nearly 80 locations in 25 states – Myles knows how to make great wings on a large scale and serve them up in an atmosphere that makes customers want to come back for more. In this episode, we talk about the hiring and retention struggles facing restaurants and the importance of programs that make employees happy and motivated. We also chat about competing in a flooded wing market and we get a sneak peek at how Wing Stop is using robotics to change the wing-making game.2022-03-3137 min
VigorAlistair Levine / Business Development for KitchenSync and Optimizer of RestaurantsAlistair is a partner at KitchenSync, finance, HR, marketing, and advisory team behind some of the fastest-growing independent restaurant groups. He also owns seven restaurants in the San Francisco bay area. In this episode, we unpack what's challenging the restaurant industry today for operators and owners, and how to tackle those challenges with fervor.2022-03-2445 min
VigorChad Horn / Co-founder of Devour & Restaurant Crypto PioneerChad is an absolute pioneer when it comes to cryptocurrency and NFTs in the restaurant space. In this episode, he takes the time to break down the basics of the blockchain, crypto and NFTs, how restaurants can capitalize, and what the future looks like in this space. It's a brave new world and Chad's company Devour is one you'll hear about more and more.2022-03-1033 min
VigorSamuel Stanovich / A big conversation with Big Chicken's SVP of DevelopmentFrom Firehouse Subs to the National Restaurant Association, media personality and more, Sam Stanovich is an icon of the restaurant industry. He has recently taken up post as Senior Vice President of Development at the up and coming brand Big Chicken. You may have heard of it because it's the passion project of Shaquille O'Neal. In this episode we unpack Sam's journey, his love for the industry, what's on the horizon for Big Chicken, and, of course, we talk about the "big guy."2022-03-0348 min
VigorMelvin Delacerda / President of Johnny's Pizza House & Empowerer of the PeopleThe Johnny's Pizza House is one of the American Dream playing out from Johnny Huntsman's first location in 1974 where he introduced the people of North Louisiana to pizza, the whole way to 2022 where the brand is now fully owned by the employees. JPH has been dominating the region for decades with their family-forward, sharing is caring attitude. In this episode, I sit with friend and former client, Melvin Delacerda to unpack the magic that makes JPH a fantastic place to work.2022-02-2430 min
VigorAlex Canter / Founder of Nextbite & Virtual Restaurant AfficionadoAlex was born into a restaurant world. From his family's deli to launching his own virtual restaurant concepts from its kitchen, Alex has been spearheading the virtual restaurant revolution. More recently he's launched Nextbite as a platform for helping other restaurateurs realize the exponential income that comes from solid operations of VR brands. In this episode, we unpack his journey then discuss how virtual restaurants are changing the game for both consumers and restaurant operators around the nation. We dive into Nextbite's path forward and the future of the restaurant industry as a whole.2022-02-1738 min
VigorMichael Attias / Founder of CaterZen & Catering Sales MastermindCatering has long been a fantastic way to grow sales for restaurants. However, for many, selling catering is a chore at best and an impossible enigma at worst. Michael Attias cracked the code for his own restaurant then springboarded into creating the tools and insights necessary for any enterprising restaurateur to build sales via a strong, successful catering program. In this episode, we tap into his knowledge and insights and the magic of CaterZen.2022-02-1037 min
VigorChef Kenny Gilbert / Founder of Silkie's Chicken & Champagne, Beater of Bobby FlayChef Kenny Gilbert is the founder of Silkie's Chicken & Champagne Bar and Chef Kenny Brands. In his career he's cooked for Oprah, still does in fact, and beat Bobby Flay on national TV. In this episode he lays out how he got to this level in his career, and what makes a fantastic fried chicken dish. We discuss his journey and how others can rise up in the culinary world.2022-02-0347 min
VigorGregory Don Nasser / CEO of Borne, Data Fanatic and Restaurant HeroGregory is an industry veteran with a trail of accolades in his wake. From building and selling successful restaurants to starting up a new software platform dead set on preventing premature restaurant failures, he's been crushing it. His latest venture is a restaurant location intelligence platform created to help CGOs, Development Directors, and restaurateurs find locations primed for success. It's called Borne, and we dive into the details in his episode!2022-01-2734 min
VigorAdam Golomb / President & CMO of Primanti Bros & Restaurant Technology GuruAdam is a wealth of knowledge on restaurant marketing technologies and the convergence of multiple systems into a coherent vision. He's built the Primanti Bros. brand from a regional niche tied to a singular sports team, into a viable and thriving regional player that's growing at impressive speeds. With a dedication to data and insights derived from tech-fueled information, Adam has spearheaded impressive growth. In this episode, we scratch the surface of his thinking and vision, and so much more.2022-01-2031 min
VigorPatrick Magill / Chief Growth Officer of Green Room Collective & Liberator of ImaginationPatrick is a former Coca-Cola executive and McDonald's dishwasher as well as many other well-known brands. In his tenure, he's amassing profound insights and valuable skills in locking imagination and creativity in leaders of all walks. In his newest post, he's been putting those skills to good use in a consultative role.
In this episode, we chat about the Great Resignation and how to attract top talent in the current reality. We unpack how brands can pivot to take advantage of new buying and shopping behaviors, and we weave in the idea of imagination and innovation.2022-01-1351 min
VigorTejal Patel / President of Neem Tree HospitalityTejal is a high-energy, positive vibes hospitality genius with a lot of insights into what's happening today and what will happen tomorrow in the industry. From culture woes to niche brands, we discuss the path forward and speculate on what could be coming down the pike.2022-01-0641 min
VigorKarl Travis / Senior Interior Designer, Partner NCDIQ® at Hager Design IntlInterior design and architecture have constant challenges with restaurants. From nuanced local codes to behavioral shifts in consumers, they must be on their feet at all times. My friend Karl Travis and I chat about these challenges along with the design trends hitting the industry as a result of pandemic-fueled behavior shifts in this episode of Forktales!2021-12-1540 min
VigorAlonso Castañeda / VP of Brand Development and Strategy at Savory ManagementAlonso is a prime case of professional development and career trajectory that can be experienced in the restaurant industry. His story outlines the journey and how one can easily find success and fulfillment by learning and growing. We address the labor shortages and what's driving them, and we dive into how to build scrappy brands that thrive and grow.2021-12-0934 min
VigorBill Gardner on 2021's most notable restaurant rebrandsI always love my conversations with Bill. He's extremely insightful and profound in his design thinking. On this week's episode, we dive into the rebrands for Burger King, Papa John's, and Pizza Hut. We unpack what's driving the throwback, retro approaches to these restaurant brands and whether or not it's successful.2021-12-0241 min
VigorJustin Bartek / Director of Marketing at Jinya Ramen BarJustin and I have always had fantastic conversations and this episode is no different. We talk about the rise of ramen in the United States and how it's begun to shift from trend to staple. Justin dives into his approach to marketing and how he's tackled the challenges of a growing franchised full service restaurant brand.2021-11-1139 min
VigorCJ Moyer / Founder of Presley's Mobile Cocktail BarDesigner turned barkeep steps onto the show to chat about this new format of bar experiences: the mobile cocktail bar. From weddings to corporate events, Presley's has been gaining momentum. But what are the challenges and how is CJ and his team overcoming them? We unpack that and more in this week's episode.2021-11-0435 min
VigorEli Altman on brand naming for Ghost KitchensEli is a naming maverick and has manned the helm at A Hundred Monkeys, a Berkeley California based naming studio, for quite some time. I tapped his brain in this episode to talk about naming ghost kitchens and virtual brands. We dive into how the mold has been broken on the "rules" of naming and where things are going as a result.2021-10-2833 min
VigorHeather Stennis & LeAnne Cavallero / Dir. of Marketing & Operations at CinnaholicMy chat with LeAnne and Heather is as sweet as the food at Cinnaholics. We chat about their rise to leadership within the organization and how the brand has realized growth during the pandemic and in the aftermath. We dive into their working relationship and how the collaboration has created a powerhouse of a brand.2021-10-2130 min
VigorMichael Pavone / Founder of Pavone Marketing GroupThe news is out! Vigor has been acquired by Pavone Marketing Group. This marks a huge step forward for the organization. In this episode, Michael Pavone, founder of Pavone Marketing Group, unpacks why this acquisition makes sense and what the future looks like for the organization. He also touches on why peanut butter is absolutely fantastic.2021-10-1431 minQuenchMichael Pavone / Founder of Pavone Marketing GroupThe news is out! Vigor has been acquired by Pavone Marketing Group. This marks a huge step forward for the organization. In this episode, Michael Pavone, founder of Pavone Marketing Group, unpacks why this acquisition makes sense and what the future looks like for the organization. He also touches on why peanut butter is absolutely fantastic.2021-10-1431 min
VigorQSR Uncut with Danny Klein, Ben Colley & Joseph SzalaIn this episode of Forktales, we replay QSR Uncut's second episode. QSR Uncut is the newest podcast from the folks at QSR Magazine. Hosts Danny Klein and Ben Colley cover the week's trends and headlines. In this episode, Joseph Szala, managing director of Vigor chimes in with his expertise.2021-10-0754 min
VigorZack Oates / Founder of Ovation, Lover of FeedbackMy chat with Zack is as high energy and engaging as he is in person. He's genuinely passionate about the human condition and customer feedback and in this episode we meander through the details of how he founded Ovation, why Ovation is changing the game, and a little insight into his dating life.2021-09-3037 min
VigorBobby Shaw / COO of Sheridan's Unforked, Host of Cutting Onions PodcastBobby Shaw is a man with a remarkable resume. Working for brands such as Chipotle, McDonald's, Freebirds World Burrito and more, Bobby has amassed a fantastic treasure trove of knowledge. In this episode we talk about the challenges facing the restaurant industry today from an operations perspective, and what's new in his world has he takes the helm of Sheridan's Unforked.2021-09-2343 min
QuenchScott Conant / Cook, Chef, Author of Peace. Love. Pasta.In my chat with Scott, we dive into the passion behind Italian food and home cooking. We discuss the trajectory and path from cook to James Beard Award-winning chef, developing his personality and approach, and his thoughts on what's next in the restaurant world. It's a fantastic discussion that will leave you hungry for great food and for advancing your professional and personal life.2021-09-1643 minVigorScott Conant / Cook, Chef, Author of Peace. Love. Pasta.In my chat with Scott, we dive into the passion behind Italian food and home cooking. We discuss the trajectory and path from cook to James Beard Award-winning chef, developing his personality and approach, and his thoughts on what's next in the restaurant world. It's a fantastic discussion that will leave you hungry for great food and for advancing your professional and personal life.2021-09-1643 min
QuenchDanny Klein / Editorial Director of FoodNewsMediaDanny serves as the editorial director at Food News Media who's properties include QSR Magazine and FSR Magazine. A byproduct of his post is an acute understanding of what's happening in the restaurant industry and what's coming down the pike. In this episode, we unpack some of the trends and challenges the industry is facing, along with some of Danny's perspectives on what's coming next.2021-07-2240 min
VigorPaul Macaluso / CEO of Another Broken Egg CaféMy chat with Paul unpacks his unique approach to building a culture of resilience within Another Broken Egg Café's system. Nearly immediately after manning the helm at ABE, the pandemic hit hard. Through his leadership and agility, he was able to operationally pivot like a maverick to not only stay afloat but to thrive and charge ahead. He shares a bit about how he did it and more in this episode of Forktales!2021-07-0834 min
QuenchChip Klose / Restaurant Marketing Strategy & Podcast HostChip Klose and I discuss the nuances of restaurant marketing in today's reality and how Field of Dreams isn't a good methodology for opening a new restaurant concept. From tidbits of how to launch strong marketing to some pet peeves in poor ideas for marketing, we cover the bases on how to create winning strategies.2021-07-0144 min
QuenchJames Pogue / Diversity & Inclusion ExpertJames Pogue makes things uncomfortable, but the right kind of uncomfortable. We discuss the details and nuances of diversity and inclusion and how to build cultures within restaurant brands.2021-05-2756 min
QuenchSam Slaughter / Author, Copywriter, Lover of CheeseballsIn our inaugural episode, I speak with Sam Slaughter. Sam is an author of a fantastic drinks recipe book, a copywriter at Vigor, and a lover of cheeseballs. We have a relaxed and fun chat about the state of spirits and drinking culture and dive into the story behind his episode image.2021-04-1538 min