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Gartner ThinkCastBest of ThinkCast 2022: Recession Proofing, New Hype Cycle Technologies and Data ToolkitsThis year, Gartner ThinkCast covered topics on the forefront of business and technology leaders’ minds. Now, as 2022 rolls to a close, we’re looking back at some of our most popular and thought-provoking conversations of the year. First, Alexander Bant, Chief of Research for CFOs at Gartner, details nine key actions financial leaders can take today to continue to drive agility and digital transformation — and successfully navigate the next 12 to 24 months. Then, Melissa Davis, VP Analyst at Gartner, advises Gartner clients on the use of customer analytics, shares details about a few of th...2022-12-2724 min
Gartner ThinkCastGartner ThinkCast Tells the Story of 2020As we near the beginning of a new year, we’re turning our attention back to the ThinkCast episodes that highlight the events of the past year. These episodes tell the story of 2020: a worldwide pandemic, unprecedented disruption, protests, and an uncertain path forward. From our extensive series on COVID-19, diversity, equity and inclusion, and top trends coverage to our thought leadership on how organizations need to think about the future of the business, Gartner ThinkCast brought Gartner insights directly to you. On behalf of our podcasting team, thank you for joining us on our jou...2020-12-2217 min
Gartner ThinkCast200: Best of Gartner ThinkCast Episodes of 2019Sit back and listen as we revisit some of our favorite episodes from Gartner ThinkCast in 2019. Wondering what our most popular episode of this year was? It was far and away an interview with Gartner expert Brooke Selassie on digital business transformation models. We'll revisit this interview along with some previously-unreleased audio and take a look at other highlights from external guests. Lastly, we'll take a deeper dive into the Gartner LinkedIn Live series. RELATED LINKS Smarter with Gartner2019-12-2443 min
Gartner ThinkCast168: Introducing the New Gartner ThinkCastYou spoke, we listened, so get ready for the new Gartner ThinkCast -- an expanded format designed to give you more insights and advice on the topics that most impact your agenda -- all crafted to better fit your busy schedule and your commute or business travel.2018-11-0102 min
Gartner ThinkCastThinkCast 107: Your Customers Are Going to DisappearYour customers may not go away, but they could soon disappear, making it harder for you to compile and apply data about them. How do we keep customers from vanishing? How do we utilize all of our information without turning it into a barrier for customers?
Listen to this episode at http://www.gartner.com/podcasts/your-customers-are-going-to-disappear/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-11-1612 minGartner ThinkCastThinkCast 106: Make Digital Business Transformation a Practical RealitySo what do we need to do differently? What's the practical approach to successful digital transformation? Mike Burkett, research vice president and distinguished analyst, offers answers to those questions and more.
Listen to this episode at http://www.gartner.com/podcasts/make-digital-business-transformation-a-practical-reality/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-11-0818 minGartner ThinkCastThinkCast 105: The Practical Application of AIWhat should your artificial intelligence goals be, and how do you make it clear to your enterprise that they are the right goals? We dive into those questions and more with Gartner Research Vice President and Distinguished Analyst Whit Andrews, a lead author of the Gartner Special Report, "The Practical Application of AI."
Listen to this episode at http://www.gartner.com/podcasts/the-practical-application-of-ai/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-11-0812 minGartner ThinkCastThinkCast 104: It's Time to Increase Your Digital BetHow can CIOs guide the enterprise to make the right decisions — and gamble a bit — on digital transformation? Jaime Capella, principal executive advisor with CEB now Gartner's IT Practice, rejoins Gartner ThinkCast correspondent Mary Mellor for insights on how to spur digital investment that makes a difference, and how CIOs can navigate the tricky political waters that churn up around investment discussions.
Listen to this episode at http://www.gartner.com/podcasts/its-time-to-increase-your-digital-bet/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-11-0809 minGartner ThinkCastThinkCast 103: CIOs Must Speak Out as Digital EvangelistsWhat does this evangelist role really involve? What impact can it truly make on an organization’s digital transformation? And how does a CIO become a digital evangelist? Jaime Capella, Principal Executive Advisor with CEB, now Gartner's IT Practice, offers answers in this conversation with Gartner ThinkCast.
Listen to this episode at http://www.gartner.com/podcasts/cios-must-speak-out-as-digital-evangelists/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-11-0708 minGartner ThinkCastThinkCast 102: CIOs and CEOs, Stop Being Digital WussesIt's time to stop being wusses and to go bold with your digital initiatives. What exactly does that mean? And how do you do that while mitigating the risk to your organization — and also to your career?
Listen to this episode at http://www.gartner.com/podcasts/cios-ceos-stop-being-digital-wusses/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-11-0212 minGartner ThinkCastThinkCast 101: Reinventing the Application OrganizationGartner analyst Matt Hotle says it is time we reinvent our application organizations so our enterprises can thrive in the digital and product-based world. What exactly does that mean? How do we shift our focus to be product-based?
Listen to this episode at http://www.gartner.com/podcasts/reinventing-the-application-organization/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-11-0111 minGartner ThinkCastThinkCast 100: 10 Habits of Customer-Centric OrganizationsIs your company really a customer-centric organization? It needs to be. But what does that mean and how do we get there? Gartner Research Vice President Jenny Sussin says it starts with adopting 10 habits of customer-centric organizations.
Listen to this episode at http://www.gartner.com/podcasts/10-habits-of-customer-centric-organizations/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-11-0117 minGartner ThinkCastThinkCast 099: Why is User Experience So Hard to Deliver?Gartner Research Director Magnus Revang joins us to break down the challenges hindering our User Experience initiatives and what we can do to turn them into success stories in your organizations. One step is to check out Magnus and his colleauges' insights at the Gartner Application Strategies and Solutions Summit in Las Vegas, December 4-6.
Listen to this episode at http://www.gartner.com/podcasts/why-is-user-experience-so-hard-to-do-right/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-10-3111 minGartner ThinkCastThinkCast 098: Cloud Computing 2017 -- What Comes Next?For the first ten years, the cloud was more about disrupting things by itself. Now, it is the underpinning for many of these other disruptions that are getting their day in the sun. Gartner analyst David Mitchell Smith explains that most of the candidates for the Next Big Thing -- like IoT, AI, digital business -- all require cloud computing as an underpinning for making them work.
Listen to this episode at http://www.gartner.com/podcasts/what-does-cloud-bring-us-next/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-10-3109 minGartner ThinkCastThinkCast 097: The One Word for Digital Success: Governance (Pt. 2)Gartner Research Vice President Andy Rowsell-Jones is a lead analyst for the latest CIO Agenda released at Gartner Symposium/ITxpo 2017. He sat down with Senior Executive Partner Michael Power of Gartner Executive Programs at Gartner's Melbourne office to talk about project governance. We pick up with the second part of their conversation, with a focus on how to engage your business stakeholders.
Listen to this episode at http://www.gartner.com/podcasts/the-one-word-for-digital-success-governance-pt-2/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-10-1718 minGartner ThinkCastThinkCast 096: The One Word for Digital Success: GovernanceAndy Rowsell-Jones is a lead author of the newly released Gartner 2018 CIO Agenda. He says that in this digital era, success for any IT project really comes down to one word — governance. In this two-part discussion, Andy shares his insights and advice with Senior Executive Partner Michael Power of Gartner Executive Programs.
Listen to this episode at http://www.gartner.com/podcasts/the-one-word-for-digital-success-governance/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-10-1717 minGartner ThinkCastThinkCast 095: The Hidden DNA of Four Tech GiantsScott Galloway is the author of "The Four: The Hidden DNA of Amazon, Apple, Facebook and Google." He delivered a keynote address of the same name at Gartner Symposium/ITxpo 2017 in Orlando, Florida. We sat down with him right after that keynote to get his insights on what truly distinguishes these tech giants and what we all can draw from their examples.
Listen to this episode at http://www.gartner.com/podcasts/the-hidden-dna-of-four-tech-giants/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-10-1118 minGartner ThinkCastThinkCast 094: The Critical Importance of Digital Design — Part 3So let's enable and empower you to maximize digital design in your organization. Here is the third and final part of our conversation between Gartner Research Vice President Brian Prentice and Senior Executive Partner Rachel Ratcliffe of Gartner Executive Programs.
Listen to this episode at http://www.gartner.com/podcasts/the-critical-importance-of-digital-design-pt-3/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-10-0315 minGartner ThinkCastThinkCast 093: The Critical Importance of Digital Design — Part 2So how do we achieve successful digital design? Do the same processes apply to the public sector as well as the private sector? Gartner Research Vice President Brian Prentice continues his conversation with Senior Executive Partner Rachel Ratcliffe of Gartner Executive Programs.
Listen to this episode at http://www.gartner.com/podcasts/the-critical-importance-of-digital-design-pt-2/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-10-0319 minGartner ThinkCastThinkCast 092: The Critical Importance of Digital Design — Part 1What exactly constitutes digital design? And why is it so important for you and your organization to utilize just this term? More importantly, how do you achieve a successful digital design? Gartner Research Vice President Brian Prentice lays out your blueprint in a three-part conversation with Senior Executive Partner Rachel Ratcliffe of Gartner Executive Programs.
Listen to this episode at http://www.gartner.com/podcasts/the-critical-importance-of-digital-design-pt-1/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-10-0313 minGartner ThinkCastThinkCast 091: Sizing Up IT: Midsize Enterprises in SpotlightGartner will unveil its first MSE-focused research track at Gartner Symposium/ITxpo in Orlando in October. What challenges stand out most for midsize enterprises? What solutions can they turn to? For answers now, we turn to Neil Wynne, a senior research analyst on the newly formed MSE research team at Gartner. His particular focus is on security, although he focused on Gartner Symposium/ITxpo 2017 in this Gartner ThinkCast discussion.
Listen to this episode at http://www.gartner.com/podcasts/sizing-up-it-midsize-enterprises-in-spotlight/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-09-2312 minGartner ThinkCastThinkCast 090: I&O, Stop Managing & Start LeadingWhat is the difference between managing IT and leading IT? Why is now the time for I&O to exert a greater role? And how do you truly establish that greater role? We'll discuss that and more with Mike Chuba and his fellow Gartner Research vice president, Dave Russell, the agenda co-chairs for the Gartner IT Infrastructure, Operations Management and Data Center Conference, December 4th to 7th in Las Vegas.
Listen to this episode at http://www.gartner.com/podcasts/io-stop-managing-start-leading/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-09-2310 minGartner ThinkCastThinkCast 089: Blurred Threats - A Conversation with Ex-NATO Commander James StavridisAdmiral Stavridis joins Gartner ThinkCast for a wide-ranging discussion on digital security. What are the top threats we face today? Why are the lines blurring between military and business threats? And most importantly, what can we do to tackle those threats? Admiral Stavridis will be a keynote speaker at the Gartner IT Infrastructure, Operations Management & Data Center Conference, December 4-7 in Las Vegas. His presentation will be "Sailing the Cyber Seas: The Realities of 21st Century Security."
Listen to this episode at http://www.gartner.com/podcasts/blurred-threats-a-conversation-with-ex-nato-commander-james-stavridis/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-09-1218 minGartner ThinkCastThinkCast 088: Box CIO Paul Chapman - How to Go DigitalThe question long ago ceased to be IF we become digital; it's clearly HOW we get there. We've enlisted a great guide we resume our conversation with Box CIO Paul Chapman. In the first part of our discussion, we covered what we need to change to gain the maximum benefits of the digital era and how CIOs can lead that change. In this latest Gartner ThinkCast conversation, we tackle how we make that change.
Listen to this episode at http://www.gartner.com/podcasts/box-cio-paul-chapman-how-to-go-digital/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-08-3013 minGartner ThinkCastThinkCast 087: Digital Transformation - A Conversation with Box CIO Paul ChapmanPaul Chapman provides a unique view of digital transformation, both in helping Box's clients make the move and in guiding Box on that journey, as well as his previous employers, including HP and VMware. Paul Chapman joins us for a two-part conversation on a wide range of topics, including the challenges of maximizing digital potential, why CIOs need to be at the forefront of that effort, how to take true advantage of the cloud, and how to impact customer experience.
Listen to this episode at http://www.gartner.com/podcasts/digital-transformation-a-conversation-with-box-cio-paul-chapman/
Listen to all Gartner ThinkCast episodes at http://www...2017-08-3011 minGartner ThinkCastThinkCast 086: Midsize Enterprise CIOs - Digital Impact in 3-2-1Gartner analyst Jose Ruggero joins us to continue our conversation on the challenges that digital transformation creates for CIOs at midsize enterprises, and the best practices they can use to turn those challenges to their enterprise's advantage.
Listen to this episode at http://www.gartner.com/podcasts/midsize-enterprise-cios-digital-impact-in-3-2-1/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-08-3009 minGartner ThinkCastThinkCast 085: Gartner Supply Chain Top 25 - Key TrendsGartner Research Vice President Stan Aronow is the lead author of the 2017 Gartner Supply Chain Top 25. In this conversation, we explore the top trends driving supply chain innovation and the enterprises that are harnessing those trends to be among the supply chain leaders.
Listen to this episode at http://www.gartner.com/podcasts/gartner-supply-chain-top-25-key-trends/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-08-2810 minGartner ThinkCastThinkCast 084: World-Class Logistics - Gartner Supply Chain Top 25McDonald's claimed second place in the 2017 Gartner Supply Chain Top 25. Who claimed the top spot? What sets the world's best supply chains apart? And what can you do to join their ranks? In this Gartner ThinkCast discussion, we put those questions and more to Gartner's Stan Aronow, lead author of the 2017 Gartner Supply Chain Top 25.
Listen to this episode at http://www.gartner.com/podcasts/world-class-logistics-gartner-supply-chain-top-25/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-08-2812 minGartner ThinkCastThinkCast 083: Infonomics – Unleash Your Best AssetDoug Laney, research vice president at Gartner, is the author of the new book “Infonomics: How to Monetize, Manage and Measure Information as an Asset for Competitive Advantage.” He joins us now for a wide-ranging discussion on what Infonomics is, why it’s the best approach to achieve digital success, and how we can turn our information to our advantage.
Listen to this episode at http://www.gartner.com/podcasts/infonomics-unleash-your-best-asset/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-08-1718 minGartner ThinkCastThinkCast 082: Sizing Up Digital – The Midsize PerspectiveGartner analyst Jose Ruggero says it is up to CIOs to size up digitally properly for midsize enterprises. In Part 1 of this two-part conversation, Jose discusses the challenges that smaller enterprises face when it comes to digital and also a digital constant that impacts organizations of any size – that the CIO must play a proactive, leading role.
Listen to this episode at http://www.gartner.com/podcasts/sizing-up-digital-the-midsize-perspective/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-08-1711 minGartner ThinkCastThinkCast 081: Your Transformative Experience – Gartner Symposium/ITxpo 2017Michael Maoz, research agenda chair for Gartner Symposium/ITxpo 2017, shares what’s on the agenda at this year’s Gartner Symposium/ITxpo, why it’s such a great networking opportunity, and how you and your organization can reap the full benefits of attending these industry-leading conferences.
Listen to this episode at http://www.gartner.com/podcasts/gartner-symposiumitxpo-2017/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-08-1019 minGartner ThinkCastThinkCast 080: Optimize Marketing Costs for Optimal ResultsEwan McIntyre, research director for Gartner for Marketers, looks at best practices for setting and managing our marketing budgets, and how we can optimize our marketing budgets to benefit the entire enterprise.
Listen to this episode at http://www.gartner.com/podcasts/optimize-marketing-costs-for-optimal-results/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-07-3114 minGartner ThinkCastThinkCast 079: Data Security’s Biggest Risk – Not Adapting to DigitalIn this Gartner ThinkCast conversation, Research VP Craig Lawson and his Gartner colleague Rob McMillan will explore the changing approach to data security, the most dangerous threats we now face, how to determine our appropriate level of risk, and the best ways to ensure we keep our organizations safe.
Listen to this episode at http://www.gartner.com/podcasts/data-securitys-biggest-risk-not-adapting-to-digital/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-07-2830 minGartner ThinkCastThinkCast 078: The Main Event — Why Digital Leaders Must Learn Event ThinkingIn this Gartner ThinkCast conversation, we explore with Gartner Research Fellow Yefim Natis what constitutes a business event, how we apply event thinking, and how we implement event-driven IT.
Listen to this episode at http://www.gartner.com/podcasts/why-digital-leaders-must-learn-event-thinking/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-07-2510 minGartner ThinkCastThinkCast 077: Unleash the Power of Your Business EcosystemsGartner Research Vice President and Distinguished Analyst Betsy Burton and fellow Gartner Research Vice President Marcus Blosch have spearheaded new research focused on navigating and maximizing the Business Ecosystems Economy. What’s the advantage you’re currently leaving on the table, and how can your organization cash in? We’ll connect you with the answers.
Listen to this episode at http://www.gartner.com/podcasts/unleash-the-power-of-your-business-ecosystems/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-07-2113 minGartner ThinkCastThinkCast 076: Can Security Keep Pace with Digital? Part 2In this second of a two-part conversation, we resume our discussion with Gartner Consulting security experts Terry Bebbington, Rob Dartnall and Richard Morrell. They dive into the impact of the Internet of Things on our security strategy and operations, how we can make security a more strategic asset , and how Gartner helps clients overcome the ever-shifting challenges of digital security. If you have not done so already, make sure to check out Part 1 of our conversation, as we learned how security is becoming more and more of a collaborative discipline.
Listen to this episode at http://www.gartner.com/podcasts...2017-07-2120 minGartner ThinkCastThinkCast 075: Can Security Keep Pace with Digital? Part 1In this first of a two-part conversation, we’ll look at what security challenges Gartner clients are facing, how they’re approaching the issues, and how Gartner helps them face those challenges. And make sure to check out Part 2 of our conversation, as we dive into the new security concerns brought on by our emerging technologies, such as the Internet of Things.
Listen to this episode at http://www.gartner.com/podcasts/can-security-keep-pace-with-digital-part-1/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-07-2115 minGartner ThinkCastThinkCast 074: Q2 IT Spend Yields Hopeful SignsSo what does that mean for 2017 and beyond? How will that impact your budget planning? What sectors are growing? What regions especially stand out? We’ll parse the data with John Lovelock, Gartner’s Chief Forecaster and a Research VP and Distinguished Analyst in Gartner’s Technology and Service Provider Research group, in this latest Gartner ThinkCast conversation.
Listen to this episode at http://www.gartner.com/podcasts/q2-it-spend-yields-hopeful-signs/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-07-2004 minGartner ThinkCastThinkCast 073: Seize the “Business Moment”How do you stay on the right side of progress? David Yockelson says it’s all about seizing the business moments. What exactly is a business moment? How do we harness these moments to create a competitive advantage? And do you outpace the digital disruptors?
Listen to this episode at http://www.gartner.com/podcasts/seize-the-business-moment/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-06-3011 minGartner ThinkCastThinkCast 072: Your Future Depends on Digital TrustThe fate of your organization could rest on the answer to one question: Do you trust your refrigerator?
Listen to this episode at http://www.gartner.com/podcasts/your-future-depends-on-digital-trust/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-06-3014 minGartner ThinkCastThinkCast 071: Mobile: Are We Really Secure?Let’s state the obvious: As business becomes more mobile, it lets us do more in more places and reach more people — but it also raises more risk. So as we become more mobile, mobile security becomes more crucial to our success. Is mobile security keeping pace with mobile business?
Listen to this episode at http://www.gartner.com/podcasts/mobile-are-we-really-secure/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-06-2612 minGartner ThinkCastThinkCast 069: What Is Your CEO Thinking?It’s a question that is top of mind for any IT executive, one that can make or break your career – what is my CEO thinking? Hi, I’m Scott Smith for Gartner ThinkCast, and Mark Raskino knows what CEOs are thinking about. Mark heads up the annual Gartner CEO Survey.
Listen to this episode at http://www.gartner.com/podcasts/what-is-your-ceo-thinking/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-06-0911 minGartner ThinkCastThinkCast 067: Leading in the Digital Age — Part 2Leaders must evolve to make a significant impact in the digital age. Traditional leadership methods are no longer sufficient on their own. Yet, what must they evolve to? What leadership traits hold greater sway, and which ones will prove less important? Gartner analyst Bard Papegaaij is the lead author of the new Gartner report “Leading in the Digital Age:”
Listen to this episode at http://www.gartner.com/podcasts/leading-in-the-digital-age-part-2/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-06-0111 minGartner ThinkCastThinkCast 066: Leading in the Digital Age — Part 1Yes, business is constantly changing, but for all the talk of robots and automation, people remain a constant. Still, do we need to change how we are leading those people as move further into the Digital Age? Bard Papegaaij is the lead author of the Gartner report “Leadership in the Digital Age:”
Listen to this episode at http://www.gartner.com/podcasts/leading-in-the-digital-age-part-1/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-06-0112 minGartner ThinkCastThinkCast 065: Reshaping the Future — Gartner 2017 Cool VendorsDigital transformation is reshaping the way we do business across every industry in every region. So which providers are reshaping digital? Each year Gartner looks out at the cutting edge of IT to the providers who are changing the digital paradigm. We look now at the 2017 honorees of Gartner's annual Cool Vendors.
Listen to this episode at http://www.gartner.com/podcasts/reshaping-the-future-gartner-2017-cool-vendors/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-05-3008 minGartner ThinkCastThinkCast 064: Be a Digital DisruptorHere's a guarantee about digital transformation: It will disrupt your life. Home, business, every part of your life will be impacted by digital disruption. The question is, will you just be disrupted, or will you be a disruptor? David Mitchell Smith is a Gartner Fellow and research vice president: “Often, people in companies think only in terms of what disrupts their business, what disrupts their products, and it is useful to take a step back and be thinking about how it impacts individuals. Because last time I checked, all the corporations are made up of people, and that’s where you...2017-05-1710 minGartner ThinkCastThinkCast 063: GE Transforms into a Digital EnterpriseGE is going digital. Okay, there's no secret there, as the world's largest company trumpeted its transformation in commercials, news stories — any platform it could find really. Of course, it’s one thing to say you’re going digital. Gartner Research Fellow Mark Raskino is the co-author of the book “Digital to the Core: Remastering Leadership for Your Industry, Your Enterprise and Yourself.” He and co-author and fellow Gartner analyst Graham Waller tracked the outset of GE’s efforts in 2014. We decided to check in with Mark on how GE is faring in its digital transformation. Can an established corporate ship of its...2017-05-1706 minGartner ThinkCastThinkCast 062: Embrace the Future of ExperienceHow we interact with any organization is constantly changing — whether we approach as a customer, an employee or a provider. We all seek an efficient, rewarding experience — but what that experience is can vary wildly depending on our needs and expectations. Gartner unveils its newest research special report, “The Future of Experience,” exploring all facets of the experiences those who interact with us seek and how we can provide them. The report's lead author, Gartner Research Vice President Ed Thompson, joins us with a look at the changing nature of experience for customers, users, tech providers and employees. What do they exp...2017-04-2710 minGartner ThinkCastThinkCast 061: Getting Answers to Your IoT QuestionsGartner ThinkCast listeners, we've heard you – you want to know as much as possible about the Internet of Things. Of course, when you’re talking about billions of connected devices and billions of possibilities, that understandably raises billions of questions. We do not have time in this conversation to provide you with billions of answers, but we can hone in some key areas and also point you in the direction of more in-depth resources. Gartner Managing Vice President John Barber heads up the Internet of Things Center of Excellence. He offers his insights into how much of a game-changer the IoT...2017-04-2010 minGartner ThinkCastThinkCast 060: Mobile Strategy a Key Driver in the Post-App EraJust as you're getting your head wrapped around the building all of these applications for digital business, Gartner says we're moving into the Post-App Era. What gives? We'll give Gartner Research Managing Vice President Richard Marshall a chance to enlighten us on the Post-App Era – plus why no matter what era we're in, you need to focus on your mobile strategy, especially application development. Richard Marshall will be speaking at the Gartner Application Architecture, Development and Integration Summit in London, but he joins us to reveal what the Post-App Era is, what it means to you, and why you need to...2017-04-2012 minGartner ThinkCastThinkCast 059: Pervasive Integration -- Bringing Digital TogetherAs your business spreads everywhere on every conceivable device, it makes it even more imperative to tie it all together. Yes, we’re talking integration. Now, we know integration is not a topic that many might find sexy, but it is most definitely vital for your organization in this digital era . In fact, integration is not enough — you need pervasive integration. What is that, and how will it impact what you do and what you can accomplish? Gartner analyst Elizabeth Golluscio will be presenting at the upcoming Gartner Application Architecture, Development and Integration Summit. In this podcast, she covers the vita...2017-04-2014 minGartner ThinkCastThinkCast 058: Digital Does Not Have to Derail IT Service ProvidersDigital business demands that IT service providers move fast to adapt, but you can move too fast and find yourself heading down the wrong path. But fear not, you also can get back on track. Gartner analyst Helen Huntley will be speaking at the second annual Gartner Tech Growth and Innovation Conference, June 19 to 21 in Huntington Beach, California. She joins the podcast to talk about how to set the right pace for adapting to digital business, the pitfalls that avoid, the steps to take to ensure success — and how to get back on track if you find yourself headed in th...2017-04-1910 minGartner ThinkCastThinkCast 056: Seize Your IoT Opportunities in 2017The predicted number of connected devices may vary wildly – and the hype even more so – but one thing is clear: We all need to connect to the Internet of Things. While the challenges are many, the Internet of Things offers major opportunities in 2017. Of course, the big question for you is, how do you help your organization seize those opportunities? You can find the answers in the new Gartner special report, “The Internet of Things – IoT’s Challenges and Opportunities in 2017,” now on www.gartner.com. In this ThinkCast conversation, we talk with the report’s chief author, Gartner analyst Mark Hung, abo...2017-04-1714 minGartner ThinkCastThinkCast 055: Tech Providers Must Get Caught in the Digital MeshForget work/life balance – digital is blurring the line between work and home. Now we want the ease of consumer functionality on the business side and the robustness of our office software at home — but not the same features in both places. This puts an additional onus on tech providers to deliver for customers in the 24-hour Digital Mesh. Gartner analyst Jessica Ekholm will deliver insights into how to address this issue at the second annual Gartner Tech Growth and Innovation Conference, set for June 19th to 21st in Huntington Beach, California. She gave us a preview to unravel the 24-hou...2017-04-1313 minGartner ThinkCastThinkCast 054: How to Survive in the Age of Continuous DisruptionEverything is changing at a faster pace than ever before – technology, business … just name it. So the big question becomes: How do you survive in an era of continuous disruption? Gartner analyst Joe Skorupa will be offering a survival guide of sorts at the Gartner Tech Growth and Innovation Conference, set for June 19th to 21st in Huntington Beach, California. Of course, a lot can change – no, make that will change – between now and then – so we figured it best to talk to Joe on now about surviving continuous disruption. He breaks down just what Gartner means by "continuous" disruption, what it re...2017-04-1313 minGartner ThinkCastThinkCast 053: Global IT Spend Q1 - Cause for OptimismThere's one word for 2016 that keeps popping up – tumultuous. Nothing seemed immune from change of some sort, be it business, the economy, politics and, yes, global IT spend. So as we put 2016 in our rear-view mirror, do the initial IT spend numbers for 2017 offer a calmer path? For that answer we called upon Gartner Chief Forecaster John Lovelock to get his take on the first-quarter data. What are the main headlines? What regions fared better than others? Why is there some reason for optimism? And will it last throughout the year and beyond?
Listen to this episode at http://www.ga...2017-04-0606 minGartner ThinkCastThinkCast 052: Less is More - The Art of the One-Page StrategyIt's time to pare down your IT strategy — or at least how you present it. Strategic planning is at the heart of any enterprise, and alignment with the corporate strategic plan is often a key concern for CIOs. Companies that are leaders in their industries do not distinguish between "business" and "IT" – there is one story for business success and that is the business story. In this podcast, Gartner Research Vice President Heather Colella explores how to tell a business story that will be used to deliver business results.
Listen to this episode at http://www.gartner.com/podcasts/art-of-the-one-page-strategy/
List...2017-04-0508 minGartner ThinkCastThinkCast 051: Digital Opens New Doors for I&OWe've thrown the doors to the back office wide open. So what does that mean for IT and the business? It means that traditional foundational aspects of IT – namely Infrastructure and Operations – have a great new opportunity to impact business growth. What exactly is that opportunity? More importantly, how can I&O leaders take advantage of it? Gartner Research Director Michael Warrilow is the conference chair for the Gartner Infrastructure, Operations and Data Center Summit in Sydney, Australia, May 15 and 16. He’ll give us insights into the new ways I&O can grow the business, as well as a look at the...2017-03-2814 minGartner ThinkCastThinkCast 050: Digital Business Requires an Innovative I&O StrategyEven as we focus on digital transformation, we cannot overlook our more traditional disciplines. And, yes, sometimes it seems that as business and IT change, Infrastructure and Operations stays the same. Sure, the tools and processes they need to address evolve, but the mission seems unchanged: Keeping the business humming along — keeping the lights on, as it were. And while that’s still the case, it's time for I&O to start taking an innovative approach. Gartner Research Vice President Ed Holub will expound on this very topic at the Gartner IT Operations Strategies and Solutions Summit in Orlando, Florida, May...2017-03-2313 minGartner ThinkCastThinkCast 049: IT Must Now Impact Business Cost OptimizationFor most people, IT cost optimization comes down to four words: Do more with less. But Gartner Managing Vice President Barbara Gomolski says that definition is misguided. Cost optimization is evolving into more and more of a growth driver and something that must extend beyond IT to the entire enterprise. Barbara Gomolski also is an author and editor of the latest Gartner special report on this topic, "Supporting Cost Optimization in the Business," now available on Gartner.com. We look at how the approach to cost optimization has changed, why it needs to go beyond just cost cutting, how IT...2017-03-2314 minGartner ThinkCastThinkCast 048: Where True Digital Security is in Short SupplyOrganizations used to have physical security and IT security – one focused on making sure the doors were locked, as it were, and the other making sure networks, databases and the like were secure. That sounds so quaint, right? Today security – especially cybersecurity – is a matter of business success across the enterprise. That's especially true across the supply chain, where there are more moving parts – literally and figuratively – to secure. In fact, cybersecurity does not really cover it all. We now need to be talking about digital security. Gartner Supply Chain analyst Mark Atwood and Gartner Security analyst Earl Perkins linked up to find...2017-03-1317 minGartner ThinkCastThinkCast 047: With Marketing, Don't Forget the CustomerThis seems very obvious to say, but too often it gets lost in our marketing efforts: The customer must be front and center. Too many of us are not truly focused on the customer experience, and marketing must take the lead in improving that experience and thus growing the business. That will be a key topic at the Gartner Digital Marketing Conference, May 10 to 12 in San Diego. We have Gartner Research Director Jennifer Polk -- the conference chair -- here to tell us why so many organizations wrongly assess their efforts and how they can build a better customer experience.
...2017-03-0914 minGartner ThinkCastThinkCast 046: IT's New Scaling Parameter: All of CivilizationYes, digital transformation expands the reach and possibilities for businesses more than ever before -- but scaling to the size of civilization? That's not a misprint. IT must ready the organization for new growth by planning for civilization-level infrastructure. It sounds daunting, but it's not far-fetched or only attainable for the biggest enterprises. What exactly is civilization-level infrastructure? Why do we need to plan for this now? And most importantly, what do we have to do to get there? Gartner analyst Jorge Lopez joins us to provide some answers and help your organization scale up to levels you did not...2017-03-0909 minGartner ThinkCastThinkCast 045: I&O Sets Foundation for Digital TransformationIn this age of digital transformation, sometimes IT operations is downplayed as just not sexy enough. People still often think about it as keeping the lights on, tending to those legacy installments. Truth is, strong infrastructure and operations management is the foundation of any digital success. But what are the trends right now most impacting I&O and thus the organization's future? Dave Cappuccio is the chief of Infrastructure research at Gartner. He'll also be speaking at the Gartner IT Operations Strategies and Solutions Summit in Orlando, Florida, May 8th to 10th. But right now joins us to look at...2017-03-0211 minGartner ThinkCastThinkCast 044: Artificial Intelligence -- Machines Are Not Taking OverSome Silicon Valley executives recently made news by saying they are now preparing for the apocalypse – that widespread unemployment created by emerging technologies like artificial intelligence will create a total breakdown in civil order. Fear not, Gartner analyst Whit Andrews says we’ll be here for a while – that the machines are NOT taking over. Yet, artificial intelligence continues to play a bigger and more impactful role in the enterprise. What role should it play in your organization? We’ll help you prepare properly for the latest on the artificial intelligence front.
Listen to this episode at http://www.gartner.com/podc...2017-03-0214 minGartner ThinkCastThinkCast 043: Digital Directive -- What Do CEOs Expect of IT Leaders?Digital transformation is doing more than changing the enterprise; it's changing the CIO. Specifically, it's giving CIOs the chance to be more impactful leaders in the enterprise. And as Gartner Symposium/ITxpo moves into its 2017 campaign, we wanted to see what your CEOs want you to address in this expanded role. What transformation do they expect IT to facilitate? Who do they expect to lead the change initiatives? What role do they expect IT to play? Gartner Fellow and Research Vice President Kristian Streenstrup joins us from Brisbane, Australia, to break down the results of Gartner’s latest CEO survey.
Li...2017-02-2213 minGartner ThinkCastThinkCast 042: Is Blockchain Really Ready for Prime Time?Blockchain seems to be on the lips of every business leader, but should it be on your company's agenda? We most often associate the technology with the financial industry, but it can be applied to just about any organization, and not just for matters of finance. But is it right for your organization? How would you best utilize it? And why are so many blockchain initiatives not really blockchain? We link up with Gartner Research Vice President David Furlonger to get you the answers you need to turn blockchain from just talk into action that can benefit your enterprise.
Listen...2017-02-2213 minGartner ThinkCastThinkCast 041: Technology Providers Must Adjust to New Customer RealityWe're all wrestling with digital transformation, but tech providers are doing it on two fronts – transforming their own organizations while working to help customers with their initiatives. Gartner is spotlighting the challenges that providers face at the second annual Tech Growth and Innovation Conference, set for June 19th to 21st in Huntington Beach, California. Conference Research Chairman Hank Barnes looks at the challenges providers face in reaching out to new buying centers with changing needs. He'll also preview the insights technology providers will get by attending the conference.
Listen to this episode at http://www.gartner.com/podcasts/providers-face-new-customer-reality/
Listen to...2017-02-1013 minGartner ThinkCastThinkCast 040: Tennis Company Aces Digital TransformationFrench tennis equipment maker Babolat leaped past the competition into the Digital Era. The venerable company with roots in the 19th century has firmly embraced the 21st century. Babolat incorporates sensors and other technology into its equipment to help users fine-tune their game and achieve new levels of success. Gartner analyst Mark Raskino offers his insights on what makes Babolat truly digital to the core.
Listen to this episode at http://www.gartner.com/podcasts/tennis-company-aces-digital/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-02-1008 minGartner ThinkCastThinkCast 039: Use IT to Avoid Global Trade DisruptionsMaybe a butterfly fluttering in Africa doesn't cause a hurricane in North America, but your entire plans to penetrate the China market could be riding on one Blu-Ray player. That is NOT an exaggeration. Just one small, even hidden bump in the supply chain can create massive headaches for any organization of any size anywhere in the world. Gartner Research Director William McNeill focuses on Global Trade Management and IT's impact on its success.
Listen to this episode at http://www.gartner.com/podcasts/supply-chain-global-trade-management/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-02-0212 minGartner ThinkCastThinkCast 038: Top 10 Strategic Technology Trends for 2017 and BeyondIT leaders must feel like you have a split personality at work – one focused on the here and now, the other casting the longer shadow toward what's coming next and how it will impact what your organization does.Gartner knows your duality all too well. So while you're trying to implement your 2017 agenda, Gartner's also looking for what technology trends will reshape your strategic direction. Gartner analyst David Cearley says it comes down to three words: Intelligent Digital Mesh. We'll explore how those words could transform your organization as we delve into Gartner's Top 10 Strategic Technology Trends for 2017 and beyond.
Li...2017-02-0212 minGartner ThinkCastThinkCast 037: CIOs Must Lead on Digital TransformationDigital transformation calls out for the CIO to take the reins in guiding the organization into new areas and new success. Yet, the scope of the task demands a disciplined, focused approach and the more assertive role requires a deft touch for the CIO to lead his or her team and influence the organization's top officials. The Gartner CIO Leadership Forum gives CIOs the road map they need to lead their organizations — and their careers — to new heights. Gartner analysts and Forum research chairpersons Suzanne Adnams and Bruce Robertson provide an exclusive preview of the advantages you will gain at the...2017-01-2413 minGartner ThinkCastThinkCast 036: Digital Runs on Data -- Maximize Your Data and AnalyticsData drives the digital economy. Okay, that you know -- but the big question is how to maximize your data and analytics efforts to both thrive as an organization and get an edge on the competition? What does it mean to be a truly data-driven enterprise? Gartner analyst Ian Bertram looks at the drivers for the rising importance of data and analytics and the best practices you can use to take your initiatives to a new level. Plus, we'll explore why the answers you need can be found at the Gartner Data and Analytics Summit.
Listen to this episode at...2017-01-1916 minGartner ThinkCastThinkCast 035: CDOs & CIOs -- Can't We All Just Get Along?Let's clear this up – the CDO is not gunning for the CIO's job. Too often any discussion of the emerging chief data officer role gets couched in either/or terms with the chief information officer. Yet, while the titles sound similar, Gartner analyst Mario Faria says they are designed to augment each other – one mining the data, the other maximizing technology. But just what is the right mix? And is it a mix that every organization needs?
Listen to this episode at http://www.gartner.com/podcasts/cdos-cios-cant-we-all-just-get-along/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-01-1114 minGartner ThinkCastThinkCast 034: What 2016's IT Spend Numbers Signal for 2017The Q4 Global IT Spend numbers are in, and they confirm what we knew about 2016 — nothing was certain. There was Brexit, an unpredictable U.S. presidential election and other unexpected factors. Some regions were hit harder; others not so much. Yet, what do the numbers reveal about this year? Gartner Chief Forecaster John Lovelock explores the last round of IT spend data for 2016 and its implications for 2017.
Listen to this episode at http://www.gartner.com/podcasts/q4-global-it-spend-2017-impact/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2017-01-1108 minGartner ThinkCastThinkCast 033: Connecting the Internet of Things to Business ValueAmid all the hype, sometimes it is very easy to lose sight of what we really need out of the Internet of Things. “The Internet of Things is very interesting and exciting, but don’t take your eye off the business value focus that you need to have,” says Gartner Research Director Chet Geschickter. What is the business value that the Internet of Things can yield? How do you determine the right path for your organization? We have answers — and also the map to help you get to that business value.
Listen to this episode at http://www.gartner.com/podcasts...2017-01-0412 minGartner ThinkCastThinkCast 032: Is Your Organization Mature Enough for the Internet of Things?Gartner says that by 2020, more than 20 billion objects will be connected to the Internet of Things -- and that's just the beginning. The IoT will reshape companies, industries, partnerships and how we live our lives. Your organization cannot wait until 2020 to position yourselves for success in the Internet of Things era.
Listen to this episode at http://www.gartner.com/podcasts/internet-of-things-maturity/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2016-12-2112 minGartner ThinkCastThinkCast 031: These Digital Trends Could Reshape Your 2017 StrategyDigital disruption threatens to overwhelm your organization -- unless you track the right trends and take the right actions. What will impact your organization in the coming years, and how should you shape your business and IT strategy to be prepared? Daryl Plummer looks at Gartner's Top Strategic Predictions for 2017 and Beyond.
Listen to this episode at http://www.gartner.com/podcasts/2017-strategic-digital-trends/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2016-12-2112 minGartner ThinkCastThinkCast 029: Wanted (Badly) - Supply Chain ProfessionalsIt's an issue dogging every facet of IT -- a shortage of qualified professionals. Supply chain is no different. And even if you attract the best talent, chances are high that they will leave at the height of their skills. So in an environment where top supply chain professionals hold the advantage, how do attract the best talent, and just as important, how do you make sure to keep it? Gartner analyst Dana Stiffler offers some answers.
Listen to this episode at http://www.gartner.com/podcasts/wanted-supply-chain-professionals/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2016-12-1413 minGartner ThinkCastThinkCast 028: Client Insider - Maximize Your Gartner RelationshipHow do you get the most value out of your investment in Gartner services? Cisco executive Inbar Lasser Raab shares her insights on how Cisco manages its relationship with Gartner analysts, the benefits that approach has yielded, and how you can get more out of working with Gartner.
Listen to this episode at http://www.gartner.com/podcasts/client-insider-gartner-relationship/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2016-12-0705 minGartner ThinkCastThinkCast 027: Supply Chain Top 25 - Why the Best Stand OutOur supply chains are more important than ever -- playing a crucial role in the digital transformation of the organization. Yet, not all supply chains are created equal. Gartner analyst Mark Atwood takes us inside the latest Gartner Supply Chain Top 25 to find out what separates the best supply chains from the rest, and reveals what all organizations can learn from the leaders.
Listen to this episode at http://www.gartner.com/podcasts/supply-chain-top-25/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2016-12-0714 minGartner ThinkCastThinkCast 026: Peer Review - Gartner Clients Share Digital InsightsGartner ThinkCast strives to bring you the insights you need to address your tactical challenges and formulate the best strategy possible. That means hearing directly from you about what your challenges and strategic goals are. During this recent Gartner Symposium/ITxpo season, we asked Gartner analysts what they were hearing directly from clients and prospects. These are your peers' insights. In this conversation, Gartner analysts Chris Howard and Ed Anderson reveal what insights surprised them.
Listen to this episode at http://www.gartner.com/podcasts/peers-digital-insights-gartner/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2016-11-3006 minGartner ThinkCastThinkCast 025: Societe Generale's Sound Investment in Digital, Part 2Financial Services has been on the front lines of digital transformation, so getting the insights of a top financial services firm CIO can yield a great return on investment for all of us. Carlos Goncalves is the global chief information officer for France-based Societe Generale. He also spoke as part of the Gartner Symposium/ITxpo CIO Stories series in Barcelona. We resume our ThinkCast conversation with Carlos' insights on guiding digital transformation at a long-established, global financial institution.
Listen to this episode at http://www.gartner.com/podcasts/thinkcast-societe-generale-digital-2/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com...2016-11-3013 minGartner ThinkCastThinkCast 024: Public Sector -- Everyone's Digital TransformationGovernment has different needs and resources when it comes to digital transformation, but every move the public sector makes has deep implications for all of us. Gartner top government expert Rick Howard looks at the public sector's effectiveness with digital transformation to date, what challenges still remain and why all of the change can be a boon to government.
Listen to this episode at http://www.gartner.com/podcasts/public-sector-everyones-digital-transformation/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2016-11-1606 minGartner ThinkCastThinkCast 023: IT and Business Must Get in the Same GameThere is still a language barrier between IT and the Business. At a time when Business needs IT's guidance most to guide the digital transformation, CIOs and IT leaders must ensure they are putting that digital transformation in business terms and ensuring the needs of the business outweigh just the technology concerns. Also, Business must speak the language of Millennials to get the most out of this expanding workforce demographic. Gartner analyst Jenny Sussin translates on both fronts.
Listen to this episode at http://www.gartner.com/podcasts/it-business-millennials/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com...2016-11-1608 minGartner ThinkCastThinkCast 022: Shift Your IT Strategy to Thrive in the CloudWe're all moving to the Cloud in some way, but is your IT strategy keeping up with the journey? Cloud Computing must be a part of your IT strategy. Gartner says that by 2020, using the cloud will be the same as using the Internet in business today – it's just ingrained in what we do. Yet, many organizations are still adapting to how the Cloud impacts their business applications. Which applications do you put in the cloud? Which ones stay in-house? What are the implications for users, for security? Most importantly, is your IT strategy truly ready for the Cloud? Gartner an...2016-11-0912 minGartner ThinkCastThinkCast 021: Societe Generale's Sound Investment in DigitalIn the Industrial Revolution, you found the technology advances in the manufacturing industry. In the Digital Revolution, it's often the financial industry rushing to the fore. So when we can speak to the CIO of one of the world's top banks, we certainly cash in that opportunity. Carlos Goncalves is the global chief information officer for France-based Societe Generale. He also is speaking part of the Gartner Symposium/ITxpo CIO Stories series in Barcelona. He joins the ThinkCast conversation with his insights on guiding digital transformation at a long-established, global financial institution.
Listen to this episode at http://www.gartner...2016-11-0909 minGartner ThinkCastThinkCast 020: Craft a True Digital StrategyCIOs and business leaders know that this is the time to make the jump to digital business. Yet, reworking your business strategy into a digital business strategy is not an easy feat. Gartner analyst Richard Hunter joins us from Gartner Symposium/ITxpo to look at what distinguishes a truly digital strategy and what steps you must take to put your organization on track for digital success.
Listen to this episode at http://www.gartner.com/podcasts/digital-business-strategy/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2016-11-0209 minGartner ThinkCastThinkCast 019: Customer Experience -- Where Do You Start?CIOs have a new constituency to address -- the customer. With digital transformation, CIOs must actively get involved with improving the customer experience. Yet, many IT executives are not sure where to start in tackling this space. Gartner analyst Michael Maoz breaks down the roadblocks in the way of CIOs and how they can overcome them.
Listen to this episode at http://www.gartner.com/podcasts/customer-experience-starting/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2016-11-0210 minGartner ThinkCastThinkCast 018: CIO Resolutions -- A Road Map for 2017, Part 2A CIO's mission can seem daunting -- lead the digital transformation, grow the business, inspire your team, stay ahead of the latest trends. Each year Gartner aims to point CIOs in the right direction with the top CIO resolutions. In the second part of our conversation, Gartner analysts Mark Raskino and Patrick Meehan revisit 2016's resolutions to show they can greatly shape your success for 2017 and beyond.
Listen to this episode at http://www.gartner.com/podcasts/cio-resolutions-part-2/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2016-10-2611 minGartner ThinkCastThinkCast 017: CIO Resolutions -- A Road Map for 2017, Part 1A CIO's mission can seem daunting -- lead the digital transformation, grow the business, inspire your team, stay ahead of the latest trends. Each year Gartner aims to point CIOs in the right direction with the top CIO resolutions. In this conversation, Gartner analysts Mark Raskino and Patrick Meehan revisit 2016's resolutions to show they can greatly shape your success for 2017 and beyond.
Listen to this episode at http://www.gartner.com/podcasts/cio-resolutions-part-1/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2016-10-2612 minGartner ThinkCastThinkCast 015: A Conversation with Tamara McClearyThe real key to digital transformation is not the data, apps or machines; it's the people. In the end, companies are trying to build a better customer experience, but renowned social influencer and customer relationship expert Tamara McCleary says too often we miss the mark because we forget to focus on the customer – the people. Ms. McCleary joins us at Gartner Symposium/ITxpo to dive into how we truly can achieve digital success by focusing on the customer, how to put the social back into social media – and why that's vital for any organization – and technology and marketing must come togeth...2016-10-1818 minGartner ThinkCastThinkCast 012: Leading Indicators -- The 6 CIO PersonasDetermining your CIO leadership persona is a critical first step toward determining how you motivate your team, guide the business on IT and achieve your goals. Gartner Research Vice President Graham Waller breaks down the six major CIO personas, how you can recognize yours, and why that is so important to know.
Listen to this episode at http://www.gartner.com/podcasts/6-cio-personas/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2016-10-0512 minGartner ThinkCastThinkCast 009: The Connected HomeThe Internet of Things is steadily spreading into our homes. Your refrigerators, thermostats, cars, insurance coverage – the potential impacts are endless. So are the opportunities for IT developers and providers in reaching into the domestic market. What are the opportunities for enterprises? What solutions are available for homeowners? What is coming next? Hear the latest on the Connected Home from Gartner analyst Jessica Ekholm.
Listen to this episode at http://www.gartner.com/podcasts/iot-connected-home/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2016-09-2814 minGartner ThinkCastThinkCast 008: Cost Optimization Is a Growth EngineCost Optimization is all about growth now. The two words once conjured up fears of slashing IT budgets down to nothing to survive in a slow economy. Now, cost optimization can create the capital you need to fund your digital transformation initiatives. Gartner analyst Kurt Potter joins us to look at what drove this change and how you can use cost optimization to drive growth in your organization.
Listen to this episode at http://www.gartner.com/podcasts/cost-optimization-your-new-growth-engine/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2016-09-0717 minGartner ThinkCastThinkCast 007: Architecting Your Digital FutureIf you want to build a house, you need plans – you need architecture. Digital Business demands the same preparation – it requires Enterprise Architecture. Gartner analyst Mike Walker says enterprise architects must seize their opportunity to drive growth in the business. Join us as we discuss why enterprise architecture must be central to your strategy and how to make it successful.
Listen to this episode at http://www.gartner.com/podcasts/architecting-your-digital-future/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2016-09-0732 minGartner ThinkCastThinkCast 004: Leader of the PackCIOs must find the leadership approach that works best for them. Gartner's Tina Nunno reveals why, to succeed, CIOs first must embrace their animal instinct.
Listen to this episode at http://www.gartner.com/podcasts/cio/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2016-08-3136 minGartner ThinkCastThinkCast 003: Digital to the CoreThe future is not digital, now is. Organizations already are turning digital initiatives into a competitive advantage. Gartner analysts Mark Raskino and Graham Waller share the innovators' secrets and show how you can make your organization digital to the core.
Listen to this episode at http://www.gartner.com/podcasts/digital-strategy/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2016-08-1737 minGartner ThinkCastThinkCast 002: Cut Through the Hype: Gartner Hype CyclesIf there is one constant in IT, it is hype. Every new technology seems to be hailed as the next big thing. Gartner helps you determine what is just hype and what is worth tracking. Gartner analyst Betsy Burton explains how the Gartner Hype Cycles give you an advantage.
Listen to this episode at http://www.gartner.com/podcasts/hype-cycles/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2016-08-1022 minGartner ThinkCastThinkCast 001: Take the Lead on DigitalIt's time for CIOs to take the lead in driving Digital Business success. Chris Howard, chief of the research agenda for Symposium/ITxpo 2016, talks about how Gartner's industry-leading conferences can help CIOs make their enterprises digital to the core.
Listen to this episode at http://www.gartner.com/podcasts/digital-transformation/
Listen to all Gartner ThinkCast episodes at http://www.gartner.com/podcasts/2016-08-0324 min