Shows
Quality for the Rest of UsSafety Culture & Virtue 9: Managers (7 mins)How does the administrative wing respond to scrutiny? We are wired to have a fight or flight response, but surely there is a better way for managers to handle pressure? Today's podcast looks at examples of great managers who kept a pulse on the frontline and gained credibility in the boardroom for the knowledge they gained.Key Points:-frontline expectations-responding to scrutiny-building credibilitySupport the showFor more information, visit PorterQI.com, or email Q4Us@porterqi.com.2025-07-1706 minQuality for the Rest of UsSafety Culture & Virtue 8: Retirement (8 mins)How does your organization celebrate retirement? It's not a typical interview question, but perhaps it should be: How we treat the people who have given years of their lives to the organization speaks volumes about how we value everyone else. Today's episode is half-podcast, half-tribute to Sostenes the lab director -- because listening to people speak about his life at retirement made me want to live mine better.Key Points:-Just another party?-Getting rid of the "old guard"-Building a legacySupport the showF...2025-06-2607 minQuality for the Rest of UsSafety Culture & Virtue 7: Charity (7 mins)How can we care for strangers if we do not care for each other? This episode looks at some of the best and worst charitable policies in the workplace and examines how safety culture can be elevated and restored during difficult times.Key Points:-Mandatory charity-Acceptable charity lists-Service awards and fundraisersSupport the showFor more information, visit PorterQI.com, or email Q4Us@porterqi.com.2025-06-1207 minQuality for the Rest of UsSafety Culture & Virtue 6: Lunch Breaks (7 mins)How much do you trust your coworkers to watch your patients during lunch?This question is an often overlooked key indicator of safety culture. Nurses are possessive of "their" patients and this episode explores reasons and symptoms of lunch breaks that are not covered.Key Points:-Critical debriefing-Trusting your team-What makes a "good" team?Support the showFor more information, visit PorterQI.com, or email Q4Us@porterqi.com.2025-05-2906 minQuality for the Rest of UsSafety Culture & Virtue 5: Tidying Up (8 mins)Do you ever hear coworkers say, "Someone should fix that"? Have you ever wished Marie Kondo would come to your healthcare facility and tidy up? This episode looks at the physical environment as a sign of safety culture.Key Points:-The Van Halen Effect-The Psychology of your workspace-Someone should fix thatReferences:-Ozden, E. (Sept. 28, 2021). The Reason Behind David Lee Roth’s Brown M&Ms Request for Live Shows. Rock Celebrities. https://rockcelebrities.net/the-reason-behind-david-lee-roths-brown-mms-request-for-live-shows.-Vanbuskirk, S. (April 3, 2023). The Mental He...2025-05-1507 minQuality for the Rest of UsSafety Culture & Virtue 4: Violence (9 mins)What is the intersection between safety and security? This episode shares some of my adventures at the bedside and explores opportunities to strengthen safety culture with best practices in security.Key Points:-Violence is prevalent-TJC on violence in healthcare-Safety and SecurityReferences:-The Joint Commission (May 15, 2024). 2023 Sentinel Event Data Annual Report. https://www.jointcommission.org/resources/news-and-multimedia/newsletters/newsletters/joint-commission-online/may-15-2024/now-available-2023-sentinel-event-data-annual-report.-Markovitz, S.; Grimes, C. (Sept. 1, 2022). Violence Against Healthcare Workers Is At An All-Time High: Here’s Ho...2025-05-0109 minQuality for the Rest of UsSafety Culture & Virtue 3: Families (9 mins)Everyone wants to believe that we treat our patients like family. But is it possible to prove it? Today's episode provides a quick auditing method to identify whether you have a family-friendly organization.Key Points:-Family Support Systems-Humanizing Healthcare-Family FurnishingsReferences:-Goldfarb, MJ; Bibas, L; Bartlett, V; Jones, H; Khan, N (Oct. 2017). Outcomes of Patient- and Family-Centered Care Interventions in the ICU: A Systematic Review and Meta-Analysis. Critical Care Medicine 45(10): 1751-1761. DOI: 10.1097/CCM.0000000000002624.Support the showFor more...2025-04-1809 minQuality for the Rest of UsSafety Culture & Virtue 2: End of Life Care (7 mins)Efficient throughput and end of life care work at opposite ends of the spectrum. How does your end of life care reflect your safety culture? Today's episode explores ways to track the quality of end of life care and assess your facility's safety culture in the process.Key Points:-End of life care and the culture of safety-When it takes too long to die-Assessing quality and proceduresSupport the showFor more information, visit PorterQI.com, or email Q4Us@porterqi.com.2025-04-0406 minQuality for the Rest of UsSafety Culture & Virtue 1: Voluntary Reporting (8 mins)How should we respond to voluntary reporting? What can we do when our scientific approach to the study of errors becomes as dehumanizing as the culture that caused the error? This episode discusses non-mandatory reporting by turning the lens of safety culture onto the safety department itself.Key Points:-Why reporting happens-Troublemakers and safety culture-The best weapon against never-eventsSupport the showFor more information, visit PorterQI.com, or email Q4Us@porterqi.com.2025-03-2108 minQuality for the Rest of UsTop 10 Signs of Safety Culture and Virtue (10 mins)Have you ever questioned the credibility of your safety culture survey? So many safety culture assessments describe vague things to avoid, but how can you tell if you have it? This season, we're sharing the Top 10 Signs that your healthcare organization has a solid safety culture.Key Points:-What is "good" healthcare?-Virtue and ethics in safety culture-Introducing the Top 10 SignsReferences:Norwood, Arlisha (2017). "Dorothea Dix." National Women's History Museum. Accessed October 2, 2024 from https://www.womenshistory.org/education-resources/biographies/dorothea-dix.Support...2025-03-0709 min