Gjergj Dollani - Podcast Details

Shows

Ristretto Time: Starting (and running) your own Coffee ShopRistretto Shots: Inspiring email from a listenerIn this episode of Ristretto Shots I read Phil’s email to me about a coffee gig he did, describing how it went and how much fun he had going out on his own and making it happen! This is what it’s all about folks; just getting out of your comfort zone and having a blast doing it. http://www.ristrettotime.com --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support 2023-04-1408 min

The Enrollment Clinic9 - Besart Kunushevci, Founder and CEO of Crossplag"The Enrollment Clinic" podcast welcomes Besart Kunushevci, a leading expert in the field of academic integrity and the founder of Crossplag, the world's first cross-language plagiarism-checking solution. In this episode, we dive into the world of EdTech and explore the challenges faced by K12 and higher education institutions in ensuring academic integrity. Besart shares his journey in the field and the innovative approach that led to the development of Crossplag. We also discuss the impact of AI technology, such as ChatGPT, in the higher education sector and the future of EdTech. Join us as we learn from B...2023-02-0922 min

The Enrollment Clinic8 - John McLoughlin, St. George's University School of MedicineIn Episode 8 of the Enrollment Clinic, my guest John McLoughlin from St. George's University School of Medicine talks about enrollment in a highly specialized area of Higher Education; Medicine. Many of the challenges we face at traditional universities get amplified when you are enrolling students who are interested in a specific profile. We cover a lot of ground in this episode and I feel we need to follow up with a part 2 as I was very interested to hear about the successes John has had building a global team of admissions and enrollment professionals, and the challenges of...2023-01-0627 min

The Enrollment Clinic7 - Samira PardananiIn this episode, Samira Pardanani - Associate Vice President, International Education & Global Engagement at Shoreline Community College - takes us through her experience in International enrollment, from when she started as an international student. We talk about the benefits that community colleges, like Shoreline, offer to international students, and the importance these institutions have as primary enrollment sources for traditional 4-year colleges and universities. We also talk about her strategies in entering a new market. What to look for. How long to explore opportunities. Additionally I ask her to share with us her favorite tools in recruiting and retaining interna...2022-11-2224 min

The Enrollment Clinic6 - Enrollment trends, Leadership and International Students with George KacengaIn this episode, George Kacenga, the VP of University Partnerships for M Squared Media / MSM Unify, talks about the recent trends in International Student enrollment; changes in student preferences on how they communicate with colleges and universities; and the marketing, enrollment support and global reach that MSM & MSM Unify offers to colleges and universities around the world. MSM is an international recruitment and marketing management organization that offers not just online enrollment management platforms, but also in-country representation, marketing services and facilitating academic partnerships in 20 different markets around the world.2022-10-2438 min

The Enrollment Clinic5 - Student Recruitment in Latin America with David ArangoIn this episode of The Enrollment Clinic, my guest David Arango (Director of Recruitment, Latin America and Europe at Global Study Partners) and I discuss the Latin American market. We cover a range of topics from the intricacies of various countries, regions and cultures within Latin America to working with Global Study Partners and what higher education institutions should expect from partnering with Global Study Partners. Global Study Partners (GSP) is a unique online platform that allows international students to search, compare and apply for thousands of courses globally. Study destinations include Australia and New Zealand, USA a...2022-10-1723 min

The Enrollment Clinic4 - Application FEES vs. Admissions Deposits, which is best?I decided to record this short 12 minute episode because 1) there is no good research out there as to what works best FEES vs DEPOSITS, and 2) because I have been thinking and experimenting with this topic a great deal, so I have some data and results that I share in the podcast (it may be directional, but it is a good starting point. The experience is based on an open-enrollment university environment, so my analysis is based on admitting any student that meets the minimum qualifications. Therefore, Fees vs. Deposits becomes a big decision point (especially with International St...2022-10-0612 min

The Enrollment Clinic3 - Demystifying SEO with Granit DoshlakuI invited my friend, Granit Doshlaku -- Head of Search at Manaferra (http://www.manaferra.com) -- to discuss SEO for Higher Education. Granit is an expert in the field and Manaferra is a multi-award-winning Search Marketing agency. We talk about what Search Marketing encompasses, trends in higher education, content, etc. We spend a good amount of time talking about what universities do right, when it comes to SEO, and what they do wrong. There is definitely tons of info to pack in our 25 minute conversation, and especially a great deal of tips and tricks on how...2022-09-1927 min

Ristretto Time: Starting (and running) your own Coffee Shop26 - Interview with Jamie and Ryan Getchell of The Nest Family CafeI have been thinking about doing this interview for months! Ryan and Jamie are the founders of The Nest Family Cafe in Londonderry, NH. They -- just like me -- started without having any coffee or business experience. After over a year and a half of hard work, they took the leap of faith, left the comforts of corporate behind and dove into this new adventure. We talk about how they started, the easy parts and hard parts of owning and running a business. We talk about how they run their shop, how they manage their staff, marketin...2022-09-191h 09

The Enrollment Clinic2 - Linh Truong - The International Student JourneyIn this episode, my guest Linh Truong, Director of Admissions and Marketing at Bay Atlantic University talks about her experience in the US as an international student, and how that drives the work that she currently does as the person in charge of recruitment and enrollment. We cover a handful of topics and she dives into the types of marketing and recruitment activities that are effective in International Recruitment. As always, give it a listen and let me know your thoughts. If you find the topic interesting please share this podcast with friends or colleagues that might fi...2022-09-0816 min

The Enrollment Clinic1 - Crash Course in working with higher education enrollment International AgentsIn the first episode of the Enrollment Clinic I talk about working with student enrollment agents, agencies and platform. I often find myself on the receiving end of phone calls from other admissions officers from various universities either asking for referrals or asking how to best work with agencies. Therefore, I decided to record this short episode where I cover the following topics: - Pros of Working with Agents - Cons - How to vet agents - How to onboard them Give it a listen and let me know w...2022-08-1718 min

Ristretto Time: Starting (and running) your own Coffee Shop25 - Books that helped me through the processI have gotten a few emails with listeners asking what books I recommend. I email each person individually, but decided it would be more beneficial if I just record a Bonus episode. I broke the list in 4 categories: Coffee, Strategy, Operations, Mindset. I end it with some thoughts on work-life balance. As always, email me at dollani@gmail.com with any questions or comments. http://www.ristrettotime.com --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support 2022-07-2829 min

Ristretto Time: Starting (and running) your own Coffee Shop22 - Cash, POSes and ScammersIn this episode, I talk a bit about POSes, but spend a good amount of time talking about various aspects of working with cash and how to protect your business or coffee shop from scammers. I share some issues I ran into and how you can avoid them. Let me know what you think dollani(at)gmail.com. http://www.ristrettotime.com --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support 2022-06-2029 min

Ristretto Time: Starting (and running) your own Coffee Shop24 - The last days of Cafe ChocolatI spent 1.5 years over 23 podcast episodes talking about what we did at Cafe Chocolat and how we did it. Meanwhile the 800 pound gorilla was sitting right next to me staring at me — Cafe Chocolat had been shut down. I wasn’t podcasting about a wildly successful shop, or some chain that I grew and sold off. For all intents and purposes it was a failed business — regardless of how and why. But here’s the reality — most businesses fail. Yours will probably, as well. In this BONUS podcast episode I revisit the last days of Cafe Chocolat, and what shutting down a cof...2022-02-0826 min

Ristretto Time: Starting (and running) your own Coffee Shop23 - FINAL Episode and Parting ThoughtsWe have come to the end if the “Starting Your Coffee Shop” journey. In this episode I share a personal story of a childhood book/character that I always think of when I run into something that looks hard and scary, and how I use that to dive in the many directions my career has taken me. I also talk about my favorite episodes I have recorded. Ristretto Time http://www.ristrettotime.com --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support 2021-08-1121 min

Ristretto Time: Starting (and running) your own Coffee Shop21 - Should you offer FREE Wifi?Yes, FREE Wifi is nice, it’s convenient, it’s fun, but it’s not a right. Should you offer it at your coffee shop? Should you not? Let’s discuss! Ristretto Time: Starting and Running Your Coffee Shop by Gjergj Dollani http://ristrettotime.com --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support 2021-07-1621 min

Ristretto Time: Starting (and running) your own Coffee Shop9 - Where to find money to finance your businessIn this episode I talk about some different ways to find money to support your new business. I share how I did it at Cafe Chocolat. --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support 2021-07-0226 min

Ristretto Time: Starting (and running) your own Coffee Shop20 - How many cups do I need? (Questions from listeners)In this episode I answer some of the questions that although may seem trivial are important and will keep you up at night. How many cups do you need? Should you offer different cappuccino sizes? Should you carry different espresso blends? — http://www.ristrettotime.com twitter: @gjergjdollani --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support 2021-06-1929 min

Ristretto Time: Starting (and running) your own Coffee Shop19 - Your Customers are not your FriendsIn this Episode I talk about the importance of treating customers like patrons first, and friends second. Just because they’ve been coming to your shop for years, it doesn’t mean you can take liberties with them as you would with old friends. Joking, or providing subpar service can backfire, and you can lose an old, loyal customer in a heartbeat. Listen and let me know what you think. Podcast by Gjergj Dollani http://www.ristrettotime.com --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support 2021-05-3026 min

Ristretto Time: Starting (and running) your own Coffee Shop14 - 3 attributes of a great baristaIn this episode I talk about the 3 attributes that make for an outstanding barista. At Cafe Chocolat, I only spent about 5 min interviewing each candidate. I didn’t need more time, because I was not interested in playing scenario games or learning more than was necessary for me to understand if I had a great barista in front of me. Trust me, exquisite latte art is not on my list of attributes. Listen, subscribe, share and let me know your thoughts. http://www.ristrettotime.com --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support 2021-05-0824 min

Ristretto Time: Starting (and running) your own Coffee Shop11 - Hiring staff, employee types and how to develop themIn this episode I talk about how to hire the right employees. What to be aware of. I share the hiring process we had at Cafe Chocolat. Also, things you can do to develop your staff. http://www.ristrettotime.com --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support 2021-04-2737 min

Ristretto Time: Starting (and running) your own Coffee Shop13 - Interview with Alex Escobar of Cervantes Coffee RoastersIn this episode Alex and I talk about how he started his coffee roastery in his home 10 years ago, and how he grew it to distribute in the entire east coast. We talk about trends in the coffee business, product development, partnerships between roasters and retailers and branding in the coffee business. http://www.ristrettotime.com --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support 2021-04-0641 min

Ristretto Time: Starting (and running) your own Coffee Shop18 - How to think about starting a shop the right wayIn this episode, I dissect a call I had recently with someone passionate about starting their own little shop. They were very excited about it, and asked me the right questions, but those were questions they should have attempted to answer themselves first, before getting as far as they had. Let me know your thoughts at dollani-at-gmail-com --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support 2021-04-0125 min

Ristretto Time: Starting (and running) your own Coffee Shop17 - Answers to some of your questionsIn this episode, I decided to answer some of the questions I have started to get via email. Some of the questions are about the type of espresso machine, space renting, number of employees you need, etc. http://www.ristrettotime.com --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support 2021-03-1622 min

Ristretto Time: Starting (and running) your own Coffee ShopRistretto Shots: The Coffee Shop Success FormulaHere it is! The most important episode I’ve ever recorded (and probably will ever record). I’m giving out the formula to success or failure, and even highlighting what the best solution is. ...you’re welcome! http://www.ristrettoshots.com --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support 2021-03-1306 min

Ristretto Time: Starting (and running) your own Coffee Shop16 - Is it the right Location and Space?In this episode, I talk about the things that need to be considered when choosing a location for your coffee shop. It is not an exhausting list, but it is a few of the most important details. The last 2 minutes also I think are important to note down. http//www.ristrettotime.com --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support 2021-03-0938 min

Ristretto Time: Starting (and running) your own Coffee Shop15 - SEO for coffee shops and retail with Granit Doshlaku of ManaferraMy guest, Granit Doshlaku is an expert in Search Engine Optimization. He is a featured speaker in TEDx and various international Search conferences. Granit and I talk about ways coffee shops and small business can capitalize from Google and various platforms to drive business. http://www.ristrettotime.com --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support 2021-02-2132 min

Ristretto Time: Starting (and running) your own Coffee Shop10 - Earning PR and getting your shop noticedIn this episode I talk about how to get earned media (being talked about in the news), leveraging Twitter and Instagram go get the word out. Cafe Chocolat made the news as far as Indonesian TV, and your shop can too. I’ll show you how I did it. --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support 2021-02-1437 min

Ristretto Time: Starting (and running) your own Coffee ShopRistretto Shots: Read the fine print! READ IT!Here it is; just read the damn fine print. Don’t let wishful thinking take over rational thinking. No matter how good something sounds, there is a catch. Find out what it is. Don’t be like the people I talk about in this short episode! http://www.ristrettotime.com --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support 2021-01-2704 min

Ristretto Time: Starting (and running) your own Coffee Shop12 - Running a pirate ship (coffee shop)As the owner and/or manager of a coffee shop, you are running a pirate ship! And I mean it! You’ll be managing people that are not all necessarily trying to really learn the business and grow with it. In this episode I discuss; should you be loved or feared? http://www.ristrettotime.com --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support 2021-01-2420 min

Ristretto Time: Starting (and running) your own Coffee ShopRistretto Shots: Biden administration and permanently closed coffee shops and restaurantsWhat should the Biden administration do about the over 100K restaurants, delis and coffee shops that have permanently closed because of Covid? Hear my thoughts on this first episode of Ristretto Shots. --- Send in a voice message: https://anchor.fm/ristrettotime/messageSupport this podcast: https://anchor.fm/ristrettotime/support 2021-01-2104 min

Ristretto Time: Starting (and running) your own Coffee Shop8 - Entrepreneur Mindset - Interview with Alban Selami of ShqipfulIn this episode we discuss what it takes to have an entrepreneurial mindset. Changing your strategy in a dime. Understanding when to quit. Stoicism. Etc. --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support 2020-12-3029 min

Ristretto Time: Starting (and running) your own Coffee Shop7 - Choosing the right Coffee Supplier (Part 2) Interview with Travis Vaughn of La Colombe CoffeeWe talk about what to look for in Suppliers. The future of coffee consumption and the local Washington DC coffee scene. --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support 2020-12-2141 min

Ristretto Time: Starting (and running) your own Coffee Shop6 - Choosing Coffee Suppliers with Travis Vaughn of La Colombe (Part 1)Travis and I talk about choosing suppliers. What to look for. What consumers are looking for in the coffee experience. We also discuss coffee scene in DC. --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support 2020-12-1451 min

Ristretto Time: Starting (and running) your own Coffee Shop5 - Culture, innovation, product launch & pricing tricks at Cafe ChocolatInterview with my long-time employees Derek James and Gabriel Falk. A trip down memory lane about what worked and what didn’t work. We also talk about some pricing tricks I played there. --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support 2020-12-0839 min

Ristretto Time: Starting (and running) your own Coffee Shop4 - Know thyself and thy customerIn this episode I talk a bit about Branding and how it relates to everything that you do. I focus on the importance of understanding the consumer journey. --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support 2020-12-0334 min

Ristretto Time: Starting (and running) your own Coffee Shop3 - Your business is not your baby!We talk about setting up systems in place, so that you can better manage your time and what’s important to you! --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support 2020-12-0125 min

Ristretto Time: Starting (and running) your own Coffee Shop2 - Why this? Why now? Why you?This episode is designed to discourage anyone from starting a coffee shop! You should thank me for doing you a great service! Your family should thank me for crushing your coffee dreams! ...but remember; weak hands fold first! --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support 2020-11-2927 min

Ristretto Time: Starting (and running) your own Coffee Shop1 - Q & A on Cafe ChocolatHow did I start Cafe Chocolat? What are some important things to think about when starting a coffee shop? How much time? How much money does it take? These and more in this episode! --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support 2020-11-2625 min

Ristretto Time: Starting (and running) your own Coffee ShopTrailer - How to Start Your Own Coffee ShopQuick Intro in what this podcast is all about. START HERE. --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support 2020-11-2600 min