Shows
The Mindtools L&D PodcastShaking up the conference formatLearning and development conferences tend to follow a predictable format: an exhibition hall full of vendors, hour-long sessions from experts, and fringe events where people can socialise. The introduction of social distancing has disrupted that format, but might it also create an opportunity to try something different? This week on The Good Practice Podcast, Dr. Will Thalheimer and Matthew Richter, president of The Thiagi Group, join Ross G and Owen to share details of the online-only 'L&D Conference'. We discuss: Some of the challenges associated with traditional conferences The format and line-up of...
2020-06-0242 min
The Mindtools L&D PodcastWhat makes a great learning organisation?The LPI recently surveyed learning leaders, asking them to name their toughest workplace challenges. The results? Creating a learning culture, developing the workforce of the future, digital transformation and digital learning, leadership and management development, and self-directed learning. This week on The GoodPractice Podcast, Owen and Ross G are joined by LPI CEO Ed Monk to discuss what these findings mean for learning organisations. We discuss: increased confidence among learning professionals the meaning of 'learning culture' and how it is created and the longer-term meaning of 'performance'. If you'd like to share your...
2020-01-2140 min
The Mindtools L&D PodcastEvidence-informed learning designCan learning and development ever adopt the same rigour as clinical research? And how should we judge the usefulness of existing research? This week on The GoodPractice Podcast, Ross G and Owen welcome return guest Mirjam Neelen to discuss her new book (co-written with Paul A. Kirschner): Evidence-informed learning design We discuss: the problems with research into learning the mis-use of terms like 'neuroscience' to justify beliefs the difference between corporate learning and academia. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP, @OwenFerguson, and @Mi...
2020-01-1437 min
The Mindtools L&D PodcastIt's a Wonderful Lifelong LearningThis week on The GoodPractice Podcast, it's the return of our much beloved Christmas episode! This year, GoodPractice guardian angels Nicola, Owen, Ross G and Ross D share their favourite clips from the past year in an effort to help Bedford Falls' own George Bailey rediscover his love of learning and development. We discuss: the L&D community behaviour change remote working learning analytics and women in learning. The episodes we referenced were: Podcast 150 — Live from London: The past, present and future of learning!, with Andy Lancaster (https://www.goodpractice.com/blog/podcast-150-l...
2019-12-1644 min
The Mindtools L&D PodcastOnce upon a time in L&DWhat do the Ancient Greeks, Viking warriors and World War II munition factories have to tell us about modern learning and development? More than you might think! On this week's episode of The GoodPractice Podcast, Michelle Parry-Slater joins Ross G and Owen to explore lessons from the history of L&D. We discuss: how modern L&D developed the benefits of exploring our history evolution vs revolution in L&D. If you'd like to get in touch with us about any of the things we've said on this show, you can tweet @RossGarnerGP...
2019-12-0939 min
The Mindtools L&D PodcastThe GP Book Club: Malcolm Gladwell's StrangersWhat should we know about the people we don't? Through a series of thematically related anecdotes, this is the question Malcolm Gladwell sets out to answer in his latest book, Talking to Strangers. On this week's episode of the GoodPractice Podcast, Ross D is joined by Owen, Ross G and Nicola for the first in a series of bimonthly 'bookclub' episodes. We discuss: our general impressions of the book whether it has changed the way we interact with strangers key takeaways for L&D professionals If you'd like to share your thoughts on the show, yo...
2019-12-0332 min
The Mindtools L&D PodcastVideo special: Live from eLN Connect 2019In this special video episode of The GoodPractice Podcast, we're at eLN Connect 2019, the annual e-Learning Network conference for developers and instructional designers. We discuss: our instructional design mistakes relationships between clients and vendors good and bad applications for virtual reality problems with the traditional conference format. As well as the usual 30-minute audio cut, we've also released a 7-minute video version on our YouTube channel. You can see that here: bit.ly/GPPod_videospecial If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP and...
2019-11-2629 min
The Mindtools L&D PodcastWhat can Barcelona FC teach us about organisational culture?At face value, FC Barcelona look like any other top-tier football club. They've got an army of devoted fans, deep pockets and a roster of world-class players. So what sets them apart from the competition? According to Damian Hughes, the answer is culture. This week on the podcast, Damian joins Ross D, Owen and Stewart to discuss his latest book, The Barcelona Way. They cover: how FC Barcelona created a culture of high performance how these lessons can be applied in different contexts the role L&D/HR play in shaping organisational culture If you'd like...
2019-11-1938 min
The Mindtools L&D PodcastIf only I had the time: achieving work-life balanceHow do we achieve work-life balance? Is there even such a thing? And should we treat 'work' and 'life' as two separate entities or are they more integrated than we would like to believe? This week return guest Stephanie Hubka, world traveller and managing partner at Protos Learning, joins Nicola Boyle and James McLuckie to discuss. We talk about: How taking time off can improve our performance at work How we can integrate 'work' and 'life' effectively How organisations can foster a work-life balance culture If you'd like to share your thoughts on the show, y...
2019-11-1243 min
The Mindtools L&D PodcastEverything you always wanted to know about learningBack in Episode 150, the CIPD's Andy Lancaster told us he was writing a book. Now that he's written that book, Driving Performance Through Learning, we thought we'd invite him back to chat about it. This week on the podcast, Andy joins Ross D and Owen to discuss everything you always wanted to know about learning* (*but were afraid to ask). We cover: the changing role of L&D professionals the impact of technology as an approach to supporting workplace performance the factors required to support workplace social networks If you'd like to share your thoughts on the sho...
2019-11-0542 min
The Mindtools L&D PodcastOne solution, hold the slides: introducing performance consultingHow do you challenge your colleagues and clients to think deeply about the problems they bring to you, and how can you gain the credibility to help solve those problems? This week on The GoodPractice Podcast, Ross G and Owen are joined by author and performance consultant Nigel Harrison to find out. We discuss: what performance consulting is how it differs from traditional approaches to HR and L&D how to act as a performance consultant without being confrontational. If you'd like to get in touch with us about any of the things...
2019-10-2931 min
The Mindtools L&D PodcastIn defence of the courseThe humble course was once the go-to solution for learning and development teams across the world, but in recent years it has suffered from a damaged reputation. This week on The GoodPractice Podcast, we discuss whether traditional formal learning has a role in the modern workplace. And, if so, when? To dig into this topic, Ross G and James are joined by author and learning designer Patti Shank. In this episode we discuss: why courses are so unpopular when a course is a good solution the characteristics of a good course ...
2019-10-1535 min
The Mindtools L&D PodcastChallenging a face-to-face mindsetWe know that in a lot of organisations, learning and development still means training, and training still means classroom. How do we overcome resistance to the alternatives? Should we overcome that resistance? On this week's episode of The GoodPractice Podcast, Ross G and Owen are joined by Camden Council's Tom Spencer and Sarah Sedley. We discuss: the challenges of delivering learning for a diverse audience historic approaches to learning new opportunities created by technology and a changing mindset. If you'd like to get in touch with us about any of the things we've...
2019-09-2438 min
The Mindtools L&D PodcastEvidence: The No. 1 L&D detective agencyWe all like to think our decisions are based on a methodical appraisal of the available evidence. But how do we know what 'good evidence' looks like in the context of L&D? This week on the podcast, Ross D, Nicola and Owen are joined by Rob Briner, Professor of Organizational Psychology at Queen Mary University of London, to discuss evidence-based practice. In this episode, we cover: the meaning of 'evidence-based practice' how 'EBP' can be applied to learning and development how to identify 'good' evidence If you'd like to get in touch wit...
2019-09-1743 min
The Mindtools L&D PodcastHow did I end up here? Getting started in L&DWe've often talked on this show about how few people actively seek out a career in learning and development. So, how exactly did we end up here? This week on the podcast, Ross D, Ross G and James are joined by Richard Dawson of Virgin Trains and Jilly Julian of Horwich Farrelly to share their origin stories. We discuss: our professional backgrounds the challenges of getting started in L&D the qualities that make someone suited to a role in L&D If you'd like to get in touch with us about any of...
2019-09-1038 min
The Mindtools L&D PodcastBeyond hoodies and ping pong: Lessons from techThis week the GoodPractice team visited Turing Fest 2019, one of Europe's top tech conferences, to learn about product development, leadership, marketing - and skateboards. Ross G, Ross D and Owen are joined by podcast newcomers Jade Stewart and Tracey McDonald to share their reflections. We discuss: how marketing techniques can optimise your L&D output the importance of seeking user feedback the tech sector's approach to diversity and inclusion If you'd like to get in touch with us about any of the things we've said on this show, you can tweet @RossGarnerGP, @OwenFerguson...
2019-09-0335 min
The Mindtools L&D PodcastWhat's in your L&D book bag? (Part 2) This week on The GoodPractice Podcast, it's the return of our L&D book bag. Nicola Boyle and Ross G are joined by Owen and James to share insights from the books that we think are a must-read for L&D professionals. We discuss: Adapt: Why Success Always Starts with Failure by Tim Harford An Astronaut's Guide to Life on Earth by Chris Hadfield The Accidental Instructional Designer by Cammy Bean How to Have a Good Day: Harness the Power of Behavioral Science to Transform Your Working Life by Caroline Webb If you'd l...
2019-08-2741 min
The Mindtools L&D PodcastHot desks: Do not touchThe modern office, based largely on a 'factory' model, is constantly being re-organised in a bid to optimise output. But how far have cubicles, hot desks and pods been effective? What principles should guide these design choices? On this week's GoodPractice Podcast, Ross G, Ross D and Owen are joined by author and workplace designer Neil Usher. We discuss: factors to consider when designing an effective office space the relationship between spaces and the meanings we attach to them the pros and cons of working from home. If you'd like to get in...
2019-08-2039 min
The Mindtools L&D PodcastAttention spans: With apologies to goldfishYou may have seen headlines claiming that the average human attention span has dropped below that of a goldfish. But what does the evidence actually tell us, and how should we apply it to learning design? This week on the podcast, Ross D is joined by Owen and Jonathan Marshall, Head of Learning at the UK's Diplomatic Academy, to discuss: what we mean when we talk about 'average attention spans' how environment affects our ability to focus how L&D can win (or at least not lose) the battle for attention If you'd like to sh...
2019-08-1333 min
The Mindtools L&D PodcastWhy should we care about behaviour change?Many learning interventions start out from the position that people would perform much better in their roles if they just did what we told them. But what if this approach is misguided? What if the mistakes that people make aren't due to a lack of awareness, but because of a host of environmental factors that incentive the wrong behaviour? On this week's episode of The GoodPractice Podcast, instructional designer and author Julie Dirksen joins Ross G and Owen to ask why behaviour change matters - and how we can nudge it along. We...
2019-08-0639 min
The Mindtools L&D PodcastWhat is the role of emotion at work?The range of emotions we are allowed to show in the workplace is fairly limited. We can be happy, we can be passionate, we can be enthusiastic. But anything beyond that is often seen as unprofessional or inappropriate. Is it time we rethink the role of emotion at work? This week on the podcast, Ross D and Ross G are joined by Emotion at Work's Phil Willcox to discuss: how emotion manifests itself in the workplace the range of emotions that are acceptable at work the role HR/L&D can play in creating emotional 'safe...
2019-07-3038 min
The Mindtools L&D PodcastIs HR unethical?As a function, HR has a role to play in developing talent and protecting employees. But it's also responsible for disciplining and dismissing staff, as well as implementing and enforcing top-down policies. Does this put it in an ethically precarious position? This week on the podcast, Ross D is joined by James and guest Gary Cookson of EPIC HR to discuss: what 'ethics' mean in the workplace the role of HR as the moral heart of organisations the ability of HR to foster ethical behaviour If you'd like to share your thoughts on the show, you...
2019-07-2334 min
The Mindtools L&D PodcastHow do you know your interventions are working?Learning interventions are typically evaluated based on metrics like attendance and completion. But how much does this actually tell you? How do you know if your interventions are effective? This week on The GoodPractice Podcast, Dr Will Thalheimer joins Ross G and Owen to discuss: what 'evaluation' means why it matters common evaluation mistakes alternatives to 'happy sheets' If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP, @OwenFerguson and @WillWorkLearn. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus. You...
2019-07-1639 min
The Mindtools L&D PodcastHow can we embrace neurodiversity at work?When we talk about diversity and inclusion, we often frame it in terms of gender, ethnicity, age or social class. But what about diverse ways of thinking? Where does neurodiversity fit into the equation? This week on The GoodPractice Podcast, Ross G is joined by Mike Shaw from Emerald Publishing and Jill Miller from the CIPD to discuss: what 'neurodiversity' and 'neurodivergent' mean the benefits of neurodiversity for organisations practical steps leaders can take to promote neurodiversity in the workplace If you'd like to share your thoughts on the show, you can find us on Tw...
2019-07-0936 min
The Mindtools L&D PodcastHow can we support remote workers?Technology is making it easier and easier for people to work remotely. But what challenges does that pose for learning and development? This week on the podcast, Ross D is joined by Owen and Chris Coladonato from Farmer's Insurance to discuss: how remote workers access development opportunities the gap between the in-office and remote-worker experience whether remote workers need to take more responsibility for their development than office-based colleagues If you'd like to share your thoughts on the show, you can find us on Twitter @ross__dickie, @owenferguson, and @chriscola. To find out mor...
2019-07-0231 min
The Mindtools L&D PodcastIs 'lifelong learning' a myth?For decades, 'lifelong learning' has been the clarion call of governments, employers and higher education institutions - but what has that achieved? And is it in tension with the push for greater performance at work? This week on The GoodPractice Podcast, Activate Learning's Helen Blunden joins Ross G and Owen to discuss: what 'lifelong learning' means how different organisations respond to the new for new skills how far individuals need to take ownership of their own learning. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP, @OwenFerguson a...
2019-06-2540 min
The Mindtools L&D PodcastLive from London: The past, present and future of learningFor three years, we've had the ridiculous privilege of producing The GoodPractice Podcast. It's given us the opportunity to speak to some of the biggest names in Learning & Development, it's challenged our thinking, and - we hope - contributed in some small way to the conversations that are shaping our industry. In this, our 150th episode, we asked some of our favourite guests to join Ross G and Owen for our 3rd birthday party at The Hand & Flower pub in London. We were joined by Michelle Parry-Slater, founder of Kairos Modern Learning; by Gemma Critchley...
2019-06-1853 min
The Mindtools L&D PodcastGoodPractice go to the moviesWhat can L&D professionals learn from the likes of Mary Poppins, Jaws and Inception? This week on the podcast, Ross D is taking Owen, Ross G, Gemma and Stewart on a trip to the movies. If you'd like to share your thoughts on the show, you can find us on Twitter @ross__dickie, @OwenFerguson, @RossGarnerGP, @gemmatowersey and @shardie15. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus. The 'Superchickens' TED Talk that Ross referenced was by Margaret Hefferman. The Forbes article Owen mentioned is...
2019-06-1144 min
The Mindtools L&D PodcastCan we get over 'shiny object syndrome'?In Learning & Development, we love shiny objects: VR, AR, microlearning - surely one of these tools will turn out to be the key to unlocking higher performance? In this episode of The GoodPractice Podcast, Ross G and Owen are joined by Axonify's JD Dillon to discuss. We explore the attraction of the 'silver bullet', the conditions that have created this mindset, and vendors' responsibility to have more nuanced conversations with prospective clients. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP, @OwenFerguson and @JD_Dillon.
2019-06-0442 min
The Mindtools L&D PodcastHow can tech in L&D drive efficiencies at work?Lean methodology has been widely applied in manufacturing, business and software development. But what role can it play in L&D? This week on the podcast, Ross D and Ross G are joined by return guest Ajay Pangarkar to discuss his work on 'Lean Learning', and what L&D can do to deliver business impact. If you'd like to share your thoughts on the show, you can find us on Twitter @ross__dickie, @RossGarnerGP and @bizlearningdude. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus. To learn...
2019-05-2843 min
The Mindtools L&D PodcastHow do people learn?This week on The GoodPractice Podcast, we're talking fundamentals: how do people learn? Nick Shackleton-Jones joins Ross G and Owen to discuss his new book, How People Learn, in which he argues that people don't learn anything if they don't care. Or, to put it in Nick's term, if they don't have an 'affective response'. What does this mean and how should Nick's insights change our approach to designing courses, resources and experiences? Also: we argue about e-learning for ten minutes. If you'd like to share your thoughts on the show...
2019-05-2047 min
The Mindtools L&D Podcast145 — Women in learning specialAccording to research published this year, women fill 2/3s of all roles in learning and development - but only 1/3 of senior positions. Why is this? And what can we do to encourage and promote women in learning? This week, Ross G and podcast regular Gemma Towersey are joined by Sharon Claffey Kaliouby, Barbara Thompson and Kate Graham to discuss. If you'd like to share your thoughts on this episode, you can find us on Twitter @RossGarnerGP, @GemmaTowersey, @Sharon_Kaliouby, @CaribThompson and @KateGraham23. Barbara blogs at: https://medium.com/@ba_thompson
2019-05-1341 min
The Mindtools L&D Podcast144 — What emerging tech has potential for L&D?There's a lot of buzz around technologies like AI, bots, virtual reality and voice recognition. But which of these has the most potential for learning and development? This week on the podcast, Ross D and Peter are joined by writer and consultant John Helmer to discuss everything from chatbots to the 'digital sensorium'. If you'd like to share your thoughts on this episode, you can find us on Twitter @ross__dickie, @petercasebow and @johnhelmer. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus. The article Peter men...
2019-05-0740 min
The Mindtools L&D Podcast143 — How do we manage uncertainty at work?When we talk about uncertainty in the workplace, we often frame it in terms of the associated risks and threats. But are we looking at it the wrong way? This week on the podcast, Ross D and James are joined by artist and consultant Doug Shaw to discuss the role uncertainty can play in learning and development. If you'd like to share your thoughts on the show, you can find us on Twitter @ross__dickie, @JamesMcLuckie and @dougshaw1. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus For...
2019-04-3036 min
The Mindtools L&D Podcast142 — Is L&D in competition with HR?Recruitment, talent development, employee engagement and performance management are just a few of the areas where L&D and HR overlap. But are the functions in competition with one another? This week on the podcast, Ross D and Owen are joined by Steve Browne to talk about how L&D and HR can work together more effectively. If you'd like to share your thoughts on the show, you can find us on Twitter @ross__dickie, @owenferguson, and @sbrownehr. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus For...
2019-04-2332 min
The Mindtools L&D Podcast141 — How do we go beyond the course?Structured courses are great for learning new skills, but they also tend to be expensive, time-consuming and focused on teaching content that most workers don't need. So why are they our 'go-to' solution for every L&D challenge? This week on The GoodPractice Podcast, Ross G and Owen discuss alternatives to 'the course' with Qunnivation's Clark Quinn. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP, @OwenFerguson and @Quinnovator. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus. You c...
2019-04-1541 min
The Mindtools L&D Podcast139 — How can we transform learning?Is your learning and development department transactional, taking orders and ensuring compliance? Or does it focus on building capability with targeted initiatives that have support from the senior team? In this week's GoodPractice Podcast, GP Strategies' Barbara Thompson (formerly of BP and PA Consulting) joins Ross G and Owen to share her insights working both internally and externally. We discuss the challenges to transforming learning functions, the role of technology and how coaching techniques can help gain the support of senior colleagues. If you'd like to share your thoughts on the show, you...
2019-04-0237 min
The Mindtools L&D Podcast138 — Is it time we stopped discussing innovation?What is innovation? Can anyone be creative? On this week's GoodPractice Podcast, full-time doodler Simon Heath joins Ross G and Owen to discuss. We ask why the concept of 'innovation' is so attractive and debate the notion that we should bring our creative pursuits into the workplace. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP, @OwenFerguson and @SimonHeath1. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus The Ken Robinson TED Talk that Simon referenced was: 'Do s...
2019-03-2241 min
The Mindtools L&D Podcast136 — Does the language of L&D matter?In Learning & Development, we love a good buzzword: 'blended learning', 'micro learning', 'learning management systems'... anything with 'learning', really. Is this a problem? Or just a time-wasting argument? This week on The GoodPractice Podcast, Ross G and Owen are joined by the eLearning Guild's David Kelly to discuss. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP, @OwenFerguson and @LnDDave. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus. For everything eLearning Guild, visit: elearningguild.com The...
2019-03-0835 min
The Mindtools L&D Podcast133 — How can experience design tap into our emotions?Think of an experience that triggered such an emotional reaction that your behaviour was permanently changed. Such experiences often happen by accident, but they can also be designed. This week on the GoodPractice Podcast, Ross G is joined by Owen and PA Consulting's Kenny Temowo to discuss experience design in detail, and ask whether it can be scaled to reach larger audiences. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP, @OwenFerguson and @K_Temowo. To find out more about GoodPractice, visit goodpractice.com or tw...
2019-02-1937 min
The Mindtools L&D Podcast128 — How do I develop learning agility?As more jobs become automated and the way we work changes, there's a need to constantly adapt. So this week on The GoodPractice Podcast, we're looking at how to develop learning agility: or the ability to learn, unlearn, and re-learn. Ross G, Owen and Giorgio are joined by Learn2Learn founder Arun Pradhan to discuss. If you'd like to share your thoughts on this episode, you can find us on Twitter @RossGarnerGP, @OwenFerguson, @CoachGiorgio and @ArunZPradhan. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus. You c...
2019-01-1540 min
The Mindtools L&D Podcast127 — How do I design MOOCs that people actually complete?The completion rate for Massive Open Online Courses (MOOCs) is famously low, and in many cases these courses are neither 'massive' nor 'open'. But nothing attracts the GoodPractice Podcast team like the end of a long-running fad, so we're kicking off 2019 by asking how learning designers can make sure their MOOCs are relevant and engaging. Ross G and Owen are joined by Solera's Dr Hannah Gore, formerly of The Open University, to discuss. If you'd like to share your thoughts on this episode, you can find us on Twitter @RossGarnerGP, @OwenFerguson, and @HRGore. ...
2019-01-0836 min
The Mindtools L&D Podcast126 — Christmas Special: Have I Got L&D News For YouCome in and know us better, man! It's time for the GoodPractice Podcast Christmas Special! Always a holiday favourite (and, for many, the true start of the festive season), this year we're hosting a panel quiz. Rosses D and G are hosting, with Owen Ferguson and Keira Hodge pitted against Jonny Anderson and Jo Cook. Topics include L&D trends, automation and the end of face-to-face training. And we reveal a definitive answer to the question: 'Did virtual reality transform L&D this year?' If you'd like to share your thoughts on...
2018-12-1834 min
The Mindtools L&D Podcast125 — Are we failing our profession?Every year we discuss hot trends and the latest fads, but are we failing our profession by always chasing the shiny and new? On this week's GoodPractice Podcast, Ross G and Owen are joined by HMRC's Andrew Jacobs to discuss. If you'd like to share your thoughts on this episode, you can find us on Twitter @RossGarnerGP, @OwenFerguson and @AndrewJacobsLD. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus. Andrew blogs at lostanddesperate.com. For more on why people love horoscopes so much, check o...
2018-12-1038 min
The Mindtools L&D Podcast124 — Are we training people for their next job?"What if we train people and they leave? What if we don't, and they stay?" This phrase is a terrible cliché, but it has some truth. So this week on the GoodPractice Podcast we're digging into it to explore the relationship between recruitment and development. Ross G and Owen are joined by Radial Recruitment's Susan Lindsay and CIPD's David Hayden to discuss. If you'd like to share your thoughts on this episode, you can find us on Twitter @RossGarnerGP, @OwenFerguson and @HaydenDavidhrd. Susan is available on LinkedIn. To find out more abou...
2018-12-0440 min
The Mindtools L&D Podcast123 — Live from London: What does 70:20:10 actually look like in practice?As GoodPractice launch their new report, 'The Evolution of 70:20:10 – Will L&D Survive or Thrive?', Ross G and Owen are joined on stage by two L&D practitioners keen to share their stories. In front of a live audience, Aaron Bradley from multinational law firm Ashurt and Mercy Kesiena Clement-Okooboh from Veolia Ireland discuss implementation, working with stakeholders and changing budgets. If you'd like to share your thoughts on this episode, you can find us on Twitter @RossGarnerGP, @OwenFerguson and @KesienaMercy. Aaron isn't on Twitter, but message Ross and he'll make sure to pass the me...
2018-11-2743 min
The Mindtools L&D Podcast122 — How do we contribute to the customer experience?In a volatile, highly competitive business environment, organisations need to do more than just provide great customer service. They need to provide a great customer experience. But what exactly is CX and what does it mean for L&D? This week on the GoodPractice Podcast, Ross D is joined by Owen and River Island's Mike Collins to discuss how L&D can contribute to the customer experience. If you'd like to share your thoughts on this episode, you can find us on Twitter @ross__dickie @owenferguson and @Community_Mike. To find out more abo...
2018-11-2036 min
The Mindtools L&D Podcast121 — How do I build a Personal Learning Network?Who do you turn to when you need to learn something new? The person sitting next to you? Your manager? A former colleague? By developing a Personal Learning Network (PLN), you can expand this list as wide as you like. On this week's GoodPractice Podcast, L&D consultant Fiona McBride joins Owen and Ross G to share her advice and experiences with her PLN. If you'd like to share your thoughts on this episode, you can find us on Twitter @RossGarnerGP, @OwenFerguson and @FionaMcBride. To find out more about GoodPractice, visit goodpractice.com or t...
2018-11-1337 min
The Mindtools L&D Podcast119 — How can data transform your L&D function?Two weeks ago we spoke about how all of our training efforts have the potential to create data. This week, we're discussing what that looks like in practice. Sky's Derek Mitchell joins Owen and Ross G to discuss how we can collect and visualise data so that it can help us shape our learning engagements. If you'd like to share your thoughts on this episode, you can find us on Twitter @RossGarnerGP and @OwenFerguson. Derek is on LinkedIn. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus.
2018-10-2937 min
The Mindtools L&D Podcast118 — How do you develop a remote workforce?Technology has made remote working a reality in many organisations, unchaining us from our desks and freeing us to get stuff done no matter where we are. But what does that mean for learning? How do you develop a workforce dispersed across different regions and time zones? To help answer this question, Ross D is joined by Jonny Anderson and Stewart Hardie from GoodPractice, alongside return-guest Gina Lodge, CEO of the Academy of Executive Coaching. If you'd like to share your thoughts on this episode, you can find us on Twitter @ross__dickie, @biofractal, @shardie15 or...
2018-10-2241 min
The Mindtools L&D Podcast117 — Do we have evidence for training's impact?Around the globe, billions are spent on workplace training. Some people even do it for a living. But does it have an impact on performance? On this week's GoodPractice Podcast, Ross G and Owen are joined by McDonald's Kevin M. Yates to discuss. If you'd like to share your thoughts on this episode, you can find us on Twitter @RossGarnerGP, @OwenFerguson and @KevinMYates. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus. You can find out more about Kevin at kevinmyates.com. Contact Kevin at kevin@ke...
2018-10-1639 min
The Mindtools L&D Podcast116 — What makes a good learning leader?This week on the GoodPractice Podcast, Ross D and Owen are joined by Mike Prokopeak, Editor in Chief at Chief Learning Officer magazine, to discuss what it takes to be a great learning leader. If you'd like to share your thoughts on this episode, you can find us on Twitter @ross__dickie, @owenferguson and @Prokotweet. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus. If you're interested in checking out the Chief Learning Officer Breakfast Club Podcast for yourself, you can listen to all the episodes at clobreakfast
2018-10-0938 min
The Mindtools L&D Podcast115 — What skills does a 21st-century L&D team need?It's been six years since the Learning & Performance Institute put out their first Capability Map. So what's changed? This week on the GoodPractice Podcast, Ross D and Owen are joined by guests Michelle Ockers and Donald Taylor to discuss their work on the 2018 Capability Map, and the skills L&D practitioners need to be successful. If you'd like to share your thoughts on this episode, you can find us on Twitter @ross__dickie, @owenferguson, @MichelleOckers and @DonaldHTaylor. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice or @GoodPracticeAus. To ch...
2018-10-0129 min
The Mindtools L&D Podcast114 — Who's responsible for gender equality?This week on The GoodPractice Podcast, we're revisiting inclusion with a focus on gender. How do we understand the phrase 'gender gap' and what can be done to make equality a feature of our organisations? Ross G and Cat from the GoodPractice team are joined by Emerald Publishing CEO Vicky Williams and AoEC CEO Gina Lodge to discuss. If you'd like to share your thoughts on this episode, you can find us on Twitter @RossGarnerGP, @CatGoodPractice and @Emerald_VW. You can get in touch with Gina via LinkedIn or by tweeting @TheAoEC. To...
2018-09-2436 min
The Mindtools L&D Podcast113 — How can xAPI drive performance?In our second visit to the land of xAPI, Ross G and Jonny from the GoodPractice team are joined by experts from overseas. Author and performance strategist Ajay Pangarkar and Instructional Developer for the Internet of Things Anthony Altieri share their views, with a focus on leveraging data to improve performance. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP, @BioFractal, @BizLearningDude and @AA_Altieri. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice and @GoodPracticeAus. Ajay regularly speaks and wr...
2018-09-1837 min
The Mindtools L&D Podcast112 — How do you design for behaviour change?It's an exciting week on The GoodPractice Podcast as Cathy Moore joins Ross G and James to explore her 'action mapping' technique. Action mapping is an outcomes-focused approach to behaviour change that we use at the start of every project. It was a real thrill to discuss it in detail (and check that we were doing it right!). If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP, @JamesMcLuckie and @CatMoore. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice and @GoodPracticeAus. C...
2018-09-1133 min
The Mindtools L&D Podcast111 — One organisation or multiple silos?Is it possible to bring different functions together to enhance the employee experience? Or are we doomed to live in a world where all 20 cartons of milk have a different department name written on them? In this week's GoodPractice Podcast, Ross G and Owen are joined by EPIC's Gary Cookson to explore the impact that interactions across departments have on the employee experience. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP, @OwenFerguson and @Gary_Cookson. To find out more about GoodPractice, visit goodpractice.com or...
2018-09-0435 min
The Mindtools L&D Podcast110 — What's in your L&D book bag?Way back in episode 103 ("We need to stop overcomplicating learning"), Owen and Ross D proposed a special episode focused on the non-fiction books that thought an L&D professional could learn from. This week on The GoodPractice Podcast, we're releasing that episode. As well as recommendations from Ross D, Owen, Gemma and Ross G, we've got a long list of books that our extended podcast family have suggested via Twitter. So dust off your library card and prepare to fill your tote as we dive in to the world of non-fiction books for...
2018-08-2838 min
The Mindtools L&D Podcast109 — Who's responsible for Diversity and Inclusion?As political rhetoric becomes more divisive, public and private organisations have been moving in the opposite direction: putting diversity and inclusion centre stage. But who is responsible for ensuring that such programmes actually make a difference to organisations and people? And how do we make sure that words translate into action? In this week's episode of The GoodPractice Podcast, Ross G is joined by Cat MacLeod and Reed Business Information's Sukh Pabial to share their ideas. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP...
2018-08-2139 min
The Mindtools L&D Podcast108 — What is the proper role of L&D?Everyone loves workplace learning. It means two days away from the office with the potential for a decent lunch! But it shouldn't actually involve 'learning', should it? In this week's episode of The GoodPractice Podcast, Nick Shackleton-Jones from PA Consulting joins Ross G and Owen to ask if we need to reposition workplace learning so that it can truly make a difference in our colleagues' lives. We ask what 'proper' L&D would look like, and discuss the importance of discomfort. If you'd like to share your thoughts on the show, you can find us...
2018-08-1437 min
The Mindtools L&D Podcast107 — To coach, or not to coach?Managers in many organisations are increasingly encouraged to adopt a 'coaching' approach to team development. But what does this mean? Can you 'be a coach' after just a two-day workshop? And how do you navigate the power dynamic that exists between manager and team member? On this week's GoodPractice Podcast, coach Jo Wainwright joins Ross G, James and Gemma to share her experiences. If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP, @JamesMcLuckie, @GemmaTowersey and @Jo_Coaches. To find out more about GoodPractice, visit goodpractice.c...
2018-08-0232 min
The Mindtools L&D Podcast104 — Cognitive psychology in L&DLearning styles, right-brain vs. left-brain, brain training — for those working in learning and development, cognitive psychology can seem like a minefield. On this week's episode of the GoodPractice podcast, Ross D and James are joined by Dr Rebecca Gordon to find out what L&D professionals really need to know about cognitive psychology. If you'd like to share your thoughts on the show, you can find us on Twitter @ross__dickie, @JamesMcluckie or @DrRebeccaGordon. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice and @GoodPracticeAus.
2018-07-1732 min
The Mindtools L&D Podcast102 — What is xAPI anyway?For over a decade, SCORM has been the industry standard for e-learning, helping learning and development professionals track the completion of courses and recording assessment scores. But now there's a new standard in town: xAPI, offering far larger data sets and the ability to connect multiple platforms. On this week's podcast, Ben Betts from HT2 Labs and Andrew Downes from Watershed join Ross G and Owen to ask what opportunities xAPI creates. If you'd like to share your thoughts on the podcast, you can find us on Twitter @RossGarnerGP, @OwenFerguson, @BBetts and @MrDownes. T...
2018-07-0235 min
The Mindtools L&D Podcast100 — 100th Episode Special: Podcasters in Pubs Getting PintsFor two years we've been chatting work, performance and learning in the cramped confines of our office - but no longer. For our 100th episode, Ross G, Owen and James sloped off to the Raeburn Hotel in Edinburgh to reflect on favourite episodes, greatest guests and, of course, what we learned this week And, as it's our anniversary, we filmed that discussion for a one-off special: Podcasters in Pubs Getting Pints. You can watch the video version of this podcast on YouTube at: https://youtu.be/_sKUx3DEJSQ To share your thoughts on...
2018-06-1926 min
The Mindtools L&D Podcast98 — Working Across GenerationsThis week on The GoodPractice Podcast, Ross G and Owen are joined by Hello2morrow's Chloe Walton to ask how far we can generalise 'millennials'. We explore just some of the benefits to be found when organisations encourage conversations across generations, and ask what those of us in L&D, HR and OD do to facilitate these conversations. To share your thoughts on the podcast, you can find us on Twitter @RossGarnerGP, @owenferguson and @Chloe2morrow. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice and @GoodPracticeAus. Hello2...
2018-06-0533 min
The Mindtools L&D Podcast95 — Recommendations: Human vs machineSmart recommendation systems are commonplace across consumer sites like Amazon, Netflix and Facebook. But how do they compare with recommendations from a trusted human? In this episode of the GoodPractice Podcast, Ross G and Owen are joined by Filtered's Marc Zao-Sanders to discuss some of the difficulties around machine recommendations and their place in learning. If you want to share your thoughts on the show, you can tweet us @RossGarnerGP, @OwenFerguson and @MarcZaoSanders. To find out more about GoodPractice, visit goodpractice.com or tweet us @GoodPractice and @GoodPracticeAus. The Tim Harford blog...
2018-05-1537 min
The Mindtools L&D Podcast91 — Business impact of L&DWe're all familiar with terms like 'return on investment', but do we really understand what they mean? Or are we the 'nerd in the schoolyard', pretending to know what the cool kids are talking about so they won't steal our lunch money? This week on the podcast, Ross D and Owen are joined by guest Ajay Pangarkar to discuss the business impact of L&D. If you want to share your thoughts on the show, you can tweet us at @ross__dickie, @owenferguson and @bizlearningdude. You can also tweet @GoodPractice or @GoodPracticeAus. To find out more about...
2018-04-1738 min
The Mindtools L&D Podcast90 — Marketing tactics for L&DWhat lessons can L&D practitioners learn from the world of marketing? What are the specific challenges of marketing in a learning context? This week on the podcast, Ross D and Stef are joined by Yvonne Chen, VP of Marketing at Udemy for Business, to discuss tactics for engaging and inspiring learners. If you want to share your thoughts on the show, you can tweet us at @ross__dickie, @Stefania_Scott and @ChenEnnovy. You can also tweet @GoodPractice or @GoodPracticeAus. To find out more about GoodPractice, visit goodpractice.com. You can take the 'Great British Creativi...
2018-04-1038 min
The Mindtools L&D Podcast89 — Introducing learning designFor nearly two years, we've been discussing work, performance and learning on this podcast. But we've never yet tackled 'learning design'. This week on the GoodPractice Podcast, Ross G and James are joined by ELTjam's Nick Robinson to do just that. We explore the controversial idea that you can't design 'learning', compare approaches, and ask whether compliance training can be 'delightful'. If you want to share your own thoughts or ask questions about learning design, you can tweet us at @RossGarnerGP, @JamesMcLuckie and @ELTjam. You can also tweet @GoodPractice or @GoodPracticeAus. To find out more about GoodPractice, visit goodpractice.com...
2018-04-0333 min
The Mindtools L&D Podcast88 — Machine learning is here!Machine learning is something you probably hear a lot about these days. But what is it? And more to the point, what can it do, and what questions should L&D be asking suppliers? GoodPractice Technical Director Jonny Anderson joins Justin and Owen on this week's show to demystify machine learning and talk through its great potential. If you want to share your own thoughts or ask questions about machine learning, you can tweet us at @WriterJustin, @owenferguson, and @biofractal. You can also tweet @GoodPractice or @GoodPracticeAus. To find out more abou...
2018-03-2738 min
The Mindtools L&D Podcast84 — Managing complexity with design thinkingThis week on the GoodPractice Podcast, we're continuing our discussion around 'design thinking' with a focus on complexity. How can we make the complicated simple? Should this always be our objective? And can we prepare people for chaos? Learning design guru Julie Dirksen returns to the podcast to share her experiences with Ross G and Owen. If you'd like to share your thoughts on the show, you can tweet us @RossGarnerGP, @OwenFerguson, and @UsableLearning. You can also find us @GoodPractice or @GoodpracticeAus. To find out more about GoodPractice, visit goodpractice.com.
2018-02-2736 min
The Mindtools L&D Podcast81 — Our review of Learning Technologies 2018Learning Technologies is Europe's leading conference for those of us working in learning and development, so this week on the GoodPractice Podcast we're sharing our thoughts on the 2018 event. Ross G, Owen and James discuss Artificial Intelligence (AI), chat bots, Virtual Reality (VR), evaluation and microlearning. We also share our main takeaways in 'What I Learned at Learning Technologies This Week'. If you'd like to share your thoughts on the show, you can tweet us @RossGarnerGP, @OwenFerguson, and @JamesMcLuckie. You can also find us @GoodPractice or @GoodpracticeAus. To find out more abou...
2018-02-0634 min
The Mindtools L&D Podcast80 — How do we make digital learning accessible?As online learning designers we're often tempted to experiment with new functionality, but sometimes our enthusiasm for innovative approaches can create a barrier for users. On this week's episode of the GoodPractice Podcast, eLearning Developer Michael Osborne and Learning and Development Advisor Mike Shaw join Ross G and Gemma to discuss their tips for creating accessible learning. If you'd like to share your thoughts on the show, you can tweet us @RossGarnerGP, @GemmaTowersey, @MikeOzzy and @MikeShawLD. You can also find us @GoodPractice or @GoodpracticeAus. To find out more about GoodPractice, visit goodpr...
2018-01-3032 min
The Mindtools L&D Podcast79 — Embracing change by 'unlearning'In the early stages of our careers we learn how to do our jobs, manage office politics and earn promotion. But those habits and behaviours that initially help us advance can become a burden. We end up in meetings because it used to be important to show face, and not because they're an effective use of our time. In this week's GoodPractice Podcast, Ross G and Owen speak to Dom Price, Futurist at software developer Atlassian, about his approach to 'unlearning' habits and behaviours. If you'd like to share your thoughts on the show, you...
2018-01-2336 min
The Mindtools L&D Podcast78 — Design thinking for L&DWhen we're asked to create a learning solution, how often do we think about the context within which that solution will sit? Design thinking prompts us to take a wider view, collaborating with learners and stakeholders to co-create a course or resource. On this week's podcast, Connie Malamed from The eLearning Coach podcast joins Ross G and Owen to share her insight into design thinking. If you'd like to share your thoughts on the show, you can tweet us @RossGarnerGP, @OwenFerguson and @eLearningCoach. You can also find us @GoodPractice or @GoodpracticeAus. To fin...
2018-01-1634 min
The Mindtools L&D Podcast76 — What I Learned This Year (a Christmas special)Over the past year, we've had regular feedback on our feature 'What I Learned This Week'. For us, as learning professionals, it's a challenge to keep on learning; to practice what we preach. So for this special Christmas episode, we've expanded this feature to 'What I Learned This Year'. If you'd like to share your thoughts on the show, you can tweet @GoodPractice and @GoodpracticeAus. We'd love to hear what you have learned this year, so get in touch! For more from GoodPractice, visit goodpractice.com. Until next year, Merry Christmas from th...
2017-12-1934 min
The Mindtools L&D Podcast74 — The Social Organization: Putting relationships at the heart of your strategyWe often talk about workplace culture on the GoodPractice Podcast but, this week, that word is banned as author Jon Ingham joins us to discuss his new book: The Social Organization. Jon argues that 'culture' is too vague, and what we actually need to focus on is the cultivation of relationships. If you'd like to share your thoughts on the show, you can find Ross on Twitter @RossGarnerGP, Owen @OwenFerguson and Peter @PeterCasebow. Jon's book is available from Amazon, he tweets @JonIngham and his website is www.joningham.com. For more from...
2017-12-0535 min
The Mindtools L&D Podcast72 — Live from London: What do managers really think?Everyone hates e-learning, mobile learning is the future, and no workplace learning technology can possibly compete with YouTube, right? In this special episode of the GoodPractice Podcast, recorded in front of a LIVE London audience, Owen Ferguson and Ross Garner reveal the results of our latest research: Learning Technology - What do managers really think? We debunk some common L&D narratives and take questions from our audience as they put our research under the microscope. Then, we open up to the room by inviting participants to share What They Learned This Week.
2017-11-2155 min
The Mindtools L&D Podcast70 — Video production for L&DIn this episode, Ross D is joined by Wes Atkinson of Appitierre, Tom Hickmore of Nice Media, and GoodPractice's very own James McLuckie to discuss the use of video in learning and development. If you'd like to share your thoughts on the show, you can find us on Twitter @ross__dickie, @wesatkinsonuk, @TomHickmore, and @JamesMcLuckie You can also tweet @GoodPractice or @GoodpracticeAus. For more from GoodPractice, visit goodpractice.com. This was the result of Watson's 'Speech to Text' function transcribing our intro: 'Speaker 0: Hello and welcome to the good practice podcast...
2017-11-0737 min
The Mindtools L&D Podcast69 — Working Out Loud to build new skills and relationshipsJohn Stepper's Working Out Loud is a collaborative approach to building new skills and relationships through a series of weekly meetings and activities. Over the summer, the GoodPractice Podcast's Ross Garner took part in a Working Out Loud circle with Mike Collins, Ady Howes, Chris Coladonato, Hannah Wysome and Sam Burrough. In this episode, most of that Working Out Loud circle have come together to reflect on the experience and share their thoughts on what makes a successful WOL circle. If you'd like to share your thoughts on the show, you can find Ross on T...
2017-10-3130 min
The Mindtools L&D Podcast68 — Business basics for L&DAs learning and development professionals, should we focus on learning outcomes or business outcomes? In this week's podcast, GoodPractice Business Development Director Chris Keenan argues that some parts of L&D lack basic business skills. He joins Ross G and Owen to share his experiences and chat about what we could do differently. If you'd like to share your thoughts on the show, you can find Chris on Twitter @Chris_R_Keenan, Owen @OwenFerguson and Ross @RossGarnerGP. You can also tweet @GoodPractice or @GoodpracticeAus. For more from GoodPractice, visit goodpractice.com. Th...
2017-10-2431 min
The Mindtools L&D Podcast67 — Data analytics for L&DEvery digital interaction creates a breadcrumb trail of data, but how far has learning and development mined this data for value? On this week's GoodPractice Podcast, learning analytics specialist Trish Uhl joins Ross G and Owen to share how modern organisations can use data to drive performance. We ask how complicated this needs to be, and reflect on whether many L&D practitioners are already using data without realising it. If you'd like to share your thoughts on the show, you can tweet us @RossGarnerGP, @OwenFerguson and @TrishUhl. You can also find us @Go...
2017-10-1737 min
The Mindtools L&D Podcast66 — Discernment in L&DIn a world of fake news, thought leaders and instant answers, how often do we pause to think critically about facts and ideas? On this week's GoodPractice Podcast, Ross G and Owen are joined by Simon Heath to discuss some of the actions we can take to become more discerning when faced with new information. If you'd like to share your thoughts on the show, you can tweet us @RossGarnerGP, @OwenFerguson and @SimonHeath1. You can also find us @GoodPractice or @GoodpracticeAus. To find out more about GoodPractice, visit goodpractice.com. The...
2017-10-1037 min
The Mindtools L&D Podcast61 — How can L&D use games in elearning?Are games in elearning a powerful tool for engaging learners or a gimmick that turns them off? Maybe they're a bit of both? This week on the GoodPractice Podcast, Emma Barrow from Yorkshire Building Society joins James, Ross G and Eoghan from the GoodPractice team to discuss elearning games. If you'd like to share your thoughts on the show, you can find Emma on Twitter @SavageNoodles, Ross @RossGarnerGP, James @JamesMcLuckie and Eoghan @EoghanScott. You can also tweet @GoodPractice or @GoodpracticeAus. If you'd like to find out more about our upcoming events, blo...
2017-09-0534 min
The Mindtools L&D Podcast58 — What can L&D learn from deception research?In learning and development, we're often tasked with solving problems. But how do we know that the client or stakeholder defining the problem is telling the truth? Are they trying to deceive, or are they deceiving themselves? What questions can we ask that could help us find out? This week on the GoodPractice Podcast, Phil Willcox from the Emotion at Work podcast returns to the show to share his expertise with Ross G and Owen. If you'd like to share your thoughts on the show, you can find Phil on Twitter @PhilWillcox, Ross @RossGarnerGP and Owen...
2017-08-1535 min
The Mindtools L&D Podcast56 — Where can we find inspiration for L&D?'Inspiration' is a word that means something different to different people, but at GoodPractice we feel that we're constantly looking to inspire and be inspired. So this week on the GoodPractice Podcast, we've invited Sean Brown from Virgin Money to share his thoughts on inspiration. We discuss approaches you can take to inspire your learners, and look outside our profession for sources of inspiration in the wider world. If you'd like to share your thoughts on the show, you can find Sean on Twitter @SeanBrownHRTech, Ross @RossGarnerGP and Owen @OwenFerguson. You can also...
2017-08-0128 min
The Mindtools L&D Podcast55 — How can L&D start delivering online learning?Here at GoodPractice, we often speak about learning tech as if everybody is already using it. This week, we want to take a step back for a discussion on getting started. So, today, international speaker and trendcatcher Ger Driesen of aNewSpring joins Ross and Stef to share his advice for anyone looking to launch their first online solution. If you'd like to share your thoughts on the show, you can find Ger on Twitter @GerDriesen, Ross @RossGarnerGP and Stef @Stefania_Scott. You can also tweet @GoodPractice or @GoodpracticeAus. If you'd like to...
2017-07-2537 min
The Mindtools L&D Podcast54 — How can journalism skills help us in L&D?Asking good questions, listening carefully, checking facts: all skills associated with journalists. But these are the exact same skills that can help us improve as learning and development (L&D) professionals. On this week's GoodPractice Podcast, L&D's editor-in-chief Martin Couzins joins Ross and Owen to share his insight into the crossover between those two professions, and the lessons you can learn from journalism. If you'd like to share your thoughts on the show, you can find Martin on Twitter @MartinCouzins, Ross @RossGarnerGP and Owen @OwenFerguson. You can also tweet @GoodPractice or @GoodpracticeAus....
2017-07-1837 min
The Mindtools L&D Podcast53 — Does user experience for learning differ from other kinds of UX?We recently spoke about the importance of user experience design, but how does this differ in a learning context? On this week's GoodPractice Podcast: Julie Dirksen, author of 'Design for How People Learn', joins Ross and James to explore the importance of 'desirable difficulty'. If you'd like to share your thoughts on the show, you can find Julie on Twitter @UsableLearning, Ross @RossGarnerGP and James @JamesMcLuckie. You can also tweet @GoodPractice or @GoodpracticeAus. If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com. Jul...
2017-07-1136 min
The Mindtools L&D Podcast52 — How can co-working support L&D?Mobile technology and the growing popularity of freelancing have helped fuel a boom in co-working. But what does this mean for L&D? This week, Ross Dickie is joined by podcast-regular James McLuckie, along with first-time guests Fiona McBride and Michelle Parry-Slater, to discuss the implications of co-working for L&D. If you'd like to share your thoughts on the show, you can find Fiona on Twitter @fionamcbride, Michelle @MiPS1608, James @JamesMcLuckie and Ross @ross__dickie. You can also tweet @GoodPractice or @GoodpracticeAus. If you'd like to find out more about our...
2017-07-0432 min
The Mindtools L&D Podcast50th episode special: Podcasting for learning in L&DOver the past year or so, the GoodPractice team have produced 50 podcast episodes. To celebrate this milestone, we've asked three of our favourite L&D podcasters to join us in a panel discussion on: podcasting for learning. From 'Emotion at Work', we have Phil Willcox. From 'From Scratch', we have Martin Couzins and Nigel Paine. And from the GoodPractice team we have Ross Garner and Owen Ferguson. Thanks for listening. If you'd like to share your thoughts on the show, you can find Phil on Twitter @PhilWillcox, Nigel @ebase, Mar...
2017-06-2038 min
The Mindtools L&D Podcast43 — Do the words we use in L&D matter?The Learning and Development profession is awash with rich terminology, much of it vague and overlapping. But is the language we use a useful shorthand, an opportunity for priming or an unnecessary distraction? Then, we'll be previewing next week's CIPD L&D show. If you'd like to share your thoughts on the show, you can find Owen on Twitter @owenferguson, Louise @LCampbellGP and Ross @RossGarnerGP. You can also tweet @GoodPractice or @GoodpracticeAus. If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com. A good summary of Lera Borodi...
2017-05-0230 min
The Mindtools L&D Podcast29 — Our preview of Learning Technologies 2017This week on the GoodPractice podcast: Owen, James and Ross preview the Learning Technologies 2017 conference, taking place on February 1 and 2 at London's Olympia venue. Who are we looking forward to hearing at the conference and what do we hope to see at the exhibition? If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP, @owenferguson and @jamesmcluckie. You can also tweet @GoodPractice or @GoodpracticeAus. You can find out more about GoodPractice by visiting our website: goodpractice.com, or by visiting stand M5 at the conference. If you want to fin...
2017-01-2431 min
The Mindtools L&D Podcast28 — Micro learning, or the advantages of slapping a label on good ideasThis week on the GoodPractice podcast: Owen, James and Ross discuss 'micro learning'. According to Donald Taylor's 2016 L&D Global Sentiment Survey, micro learning was set to be a hot topic over the past year. But has it had an impact on our industry or is it just another in a long line of fads? If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP, @owenferguson and @jamesmcluckie. You can also tweet @GoodPractice or @GoodpracticeAus. You can find out more about GoodPractice by visiting our website: goodpractice.com. This week, t...
2017-01-1731 min
The Mindtools L&D Podcast24 — Google It! The Secret Online Lives of UK ManagersThis week: Ross, Owen and Peter from the GoodPractice team discuss our latest research into the online habits of UK managers. We look at how managers respond to workplace management challenges, how online solutions compare to offline help, and why social networks really haven't caught on as a tool for solving problems. You can download the report from our website: http://www.goodpractice.com/ld-resources/google-it-the-secret-online-lives-of-uk-managers/ If you'd like to share your thoughts on the show, you can find us on Twitter @RossGarnerGP, @owenferguson and @petercasebow. You can also tweet @GoodPractice or...
2016-12-0632 min
The Mindtools L&D Podcast17 — AI and jobs: What is the future of work?Artificial Intelligence is already creeping into our workplace and homes through Google search, smartphones and the new Amazon Echo. But what happens to us when it starts to perform our jobs? This week on the GoodPractice podcast, the CIPD's David D'Souza joins Owen Ferguson, Jonny Anderson and Ross Garner from GoodPractice to discuss the future of work. Should we embrace AI or fight against it? Will we even need to work in the future? If you'd like to share your thoughts on this episode, you can get in touch with us on Twitter a...
2016-10-0436 min
The Mindtools L&D Podcast12 — Learning needs analysis and personal CPDThis week the GoodPractice team break open the dark art of Learning Needs Analysis. What is it? How do you do it? And where do you need to just get out of the way? Then: spell-checking goofs, the political impact of broadband, and Ross' irrational hatred of Jeremy Corbyn. And finally, what do we do for our own CPD? Want to share your thoughts on the show? Then feel free to tweet us @owenferguson, @AMcGlynGP or@RossGarnerGP. You can also find us @GoodPractice or visit www.goodpractice.com. To r...
2016-08-2330 min
The Mindtools L&D Podcast11 — From order takers to performance consultants: the new role of L&DWhen senior executives ask you to provide training, do you take a note of what they want or challenge them to define the problem? In this week's episode of the GoodPractice Podcast, Australian learning performance architect Con Sotidis joins GoodPractice CEO Peter Casebow to discuss the new role of L&D professionals. We'll be speaking about asking difficult questions, building credibility, and what to do when 'training' isn't the answer. Then, in part two, we discuss Con's technique for smart curation. If we're all going to act as curators, both personally and professionally, how do w...
2016-08-1634 min
The Mindtools L&D Podcast6 — How has GoodPractice changed over the past 10 years?This week, three GoodPractice team members who have worked here for 10 years or more share their thoughts on how the company - and their roles - have changed. How has the culture changed as the company has grown? How have they handled the challenges and opportunities that changing technology has presented? If you want to get in touch with any of us, you can find us on Twitter: @OwenFerguson, @CatGoodPractice, @BlueLee75 and @RossGarnerGP. You can also tweet @GoodPractice or visit http://www.goodpractice.com/home/
2016-06-2831 min
The Mindtools L&D Podcast5 — Writing advice for non-writersNo matter what your role is, you're probably going to need to write eventually. And whether it's an email, performance review or year-end report, communicating clearly should be your goal. In this week's episode of the GoodPractice Podcast, writers Justin Anderson, Ross Dickie and Ross Garner have gathered round their microphones to share their tips for improving your writing. If you'd like some more advice, then check out this blog post Justin wrote for the GoodPractice website: http://www.goodpractice.com/blog/items/write-right-learn-to-write-like-a-pro/ Want to share your thoughts on the show? Then get in t...
2016-06-2118 min