HSMAI Europe - Podcast Details

Shows

CoStar News Hotels The challenges of growing hotel commercial team talent (with HSMAI's Brian Hicks and Horwath HTL's Dorothy Dowling)Hotel companies, and more specifically their commercial strategy teams, will succeed or fail based on the strength of their talent, according to Horwath HTL's Dorothy Dowling. So Dowling and HSMAI President and CEO Brian Hicks join the podcast to discuss the major challenges facing talent development and how leadership and artificial intelligence are both key.

2025-12-1029 min $LIT- Luca\'s Insight Track$

LIT- Luca's Insight Track The Secret Formula Behind Dubai's Global Success | Aida from DET Reveals All | Live from HSMAIDubai’s global success isn’t luck — it’s strategy, vision, and decades of intentional choices. In this special HSMAI Middle East live episode, we sit down with Aida Al Busaidy, AVP of Consumer Advocacy, Celebrity Management, and Social Media at DET, to unpack the real engine behind Dubai’s rise. We dive into:• How Dubai transformed from “desert” to global benchmark• What it takes to manage 40+ social channels for a city• Why third-party advocacy beats influencers• How long-term strategies like D33 and the 2040 vision shape the next 50 years• Why people aren’t pushed from elsewhere — they’re pulled into Dubai• The mindset, creativity...

2025-12-0534 min $LIT- Luca\'s Insight Track$

2025-12-0534 min

HSMAI Europe Podcast: Tomorrow Starts Now Sustainable Hospitality | Turning Purpose into Profit with Young Nguyen & Cecilie LaeskogenWelcome to HSMAI Europe’s second podcast edition of the Sustainability Series for 2024. This episode continues our journey toward responsible and profitable hospitality, spotlighting practical steps and leadership strategies to embed sustainability into daily operations. In this episode, host Gemma Greenwood is joined by two inspiring voices: Young Nguyen, Founder and CEO of D2O, and Cecilie Laeskogen, CEO of the award-winning Sundvolden Hotel in Norway. Together, they explore how hotels can move beyond sustainability buzzwords to real-world implementation—without breaking the bank. Young shares his expertise in resource and productivity manage...

2025-06-1626 min

The Modern Hotelier #140: 2025 Hospitality Conference & Events Guide | with Brent HayhurstThis is our 2025 guide to the conference and events season in the Hospitality Industry.In the episode, Brent Hayhurst, the VP of Curator Hotel & Resort Collection joins us to take a look at some of the upcoming events and conferences in the Hospitality Industry. We breakdown upcoming events so you can see what events you should put on your calendar in 2025. We talk about the benefits of attending these upcoming events:Digital Transformation in Hotels & HospitalityBITAC EventsAAHOACONDirect Booking SummitHITEC & HSMAIILC EventsHotel Data Conference Independent Hotel Show The Hospitality Show ILHA INSPIREWatch the FULL...

2025-02-2713 min

The dojo.live show / Interviews with Visionaries Shaping Travel Tech Winning Group Business Strategies: Rethinking RFPs and Instant Booking for Maximum RevenueHow can hotels shift from reactive RFP management to proactive revenue capture with automation and instant booking?As a hospitality veteran with more than three decades of experience in hotel operations, sales and revenue management, Kristi White has a pulse on the needs of the meetings and events business. She brings a wealth of knowledge and experience to her role as Vice President of Reporting, Data and Analytics at Groups360, including expertise in hotel sales, marketing, revenue management and electronic distribution. White has advised hundreds of hotels around the world on their business strategy, improving hotel performance and...

2025-02-2038 min

From Fear To Fire The Mohegan Culture in Hospitality with John WashkoThis week’s theme: The Mohegan Culture in Hospitality The Mohegan culture in hospitality is deeply rooted in its guiding philosophy, “The Spirit of Aquai.” This philosophy embodies core principles that shape every interaction and experience, including welcoming, mutual respect, cooperation, and building meaningful relationships. These values create a framework for delivering exceptional hospitality that resonates with guests on a deeper level. By prioritizing meaningful connections, the Mohegan culture fosters trust, loyalty, and a sense of belonging that encourages guests to return and share their positive experiences with others. From Fear to Fire: Secret...

2024-12-0432 min

Hospitality Daily Podcast Creative but Practical Uses for AI Today in Hotel Sales, Marketing, and Revenue Management (Takeaways From HSMAI's Latest Event) - Lou ZamerykaIn this episode, Lou Zameryka, founder of Alively and partner at Ventures Hospitality, shares insights on the creative use of artificial intelligence in the commercial functions of hospitality - sales, marketing, and revenue management - from a recent HSMAI event.Listen now to hear about:The importance of understanding different types of AI and their applications in the hospitality industry.How AI can be practically applied in sales training using video avatars and gamification.The role of generative AI in marketing and the need for hotels to optimize their content for AI-based conversational search.The concept...

2024-12-0321 min

Adventures In Business How to Take Your Digital Marketing to the Next Level through Relationships with Cory FalterReady to use your digital marketing to immediately hook people and draw them in? In this episode of Adventures in Business, Amani and Mandi chat with Cory Falter, partner at Lure Agency and president of HSMAI San Diego. Cory is an expert in digital marketing, and he shares how to use science and soul with relationships and revenue to improve your marketing (and your revenue). Cory shares the biggest marketing tactics hotels are missing out on, how to focus on relationships to impact your revenue, and his best tips for engaging LinkedIn posts. This one is great for anyone...

2024-11-2252 min

HSMAI Europe Podcast: Tomorrow Starts Now Sustainable Hospitality | Achieving Net Positive Practices with Glenn MandziukWelcome to HSMAI Europe’s first podcast edition of the Sustainability Series for 2024. This episode was recorded in the late summer, but published in October 2024 as a preparation for HSMAI Europe's Curate event (by-invitation-only) in London on 7th November 2024.We are excited to kick off this new season with a special guest, Glenn Mandziuk, CEO of the World Sustainable Hospitality Alliance. Glenn, an expert in sustainable practices with over 25 years of experience in tourism and hospitality, will be sharing insights into the Alliance’s mission of achieving net positive hospitality.In this episode, Glen...

2024-10-0334 min

CoStar News Hotels HNN Recaps the HITEC and HSMAI Commercial Strategy ConferencesHNN editors Sean McCracken and Trevor Simpson talk about the top takeaways from HITEC and HSMAI Commercial Strategy Conference in Charlotte, North Carolina.

2024-06-2610 min

Hospitality Daily Podcast What I'm Looking Forward to at HITEC and the Commercial Strategy Conference - Dorothy DowlingIn this episode, Dorothy Dowling, Managing Director of Horwath HTL, shares her insights on HITEC and the Commercial Strategy Conference coming up this week and discusses the importance of integrating marketing technology in the hospitality industry.Dorothy's perspective on the events - the importance of HSMAI as a community for professional growth, and the benefits of the overlap between HITEC and the Commercial Strategy Conference.Key themes and topics for 2024 - the commercial framework encompassing sales, marketing, distribution, and loyalty.Specific sessions and areas of interest - the importance of understanding FinTech...

2024-06-2310 min

Hospitality Daily Podcast Unlocking Talent: Insights from the HSMAI State of Talent Report - Dorothy DowlingIn this episode, Dorothy Dowling, Managing Director of Horwath HTL and special advisor to the HSMAI Foundation Board, shares insights from the HSMAI Foundation's third annual State of Talent Report, focusing on talent recruitment, retention, and engagement in the hospitality industry. Listen now to learn about:Introduction to the State of Talent Report (00:00) - Overview of the report and its significance in the hospitality industry.Differences in the 2024 Report (02:11) - How the 2024 report differs from previous years and the focus on practical applications and case studies.Challenges in Talent Recruitment and Retention (05:09...

2024-06-1720 min

Hospitality Daily Podcast How to Lead Multi-Generational Hospitality Teams Well - Bob Gilbert, HSMAIIn this episode, we're joined by Bob Gilbert, the President and CEO of HSMAI, who shares his thoughts on one of the key trends covered in HSMAI's 2023 -2024 HSMAI State of Talent Report: leading a multigenerational workforce well.Listeners will learn about:Effective Leadership: Strategies for leading a workforce that includes Baby Boomers, Gen X, Millennials, and Gen Z.Leveraging Experience: How to tap into the wisdom and expertise of older workers, particularly those aged 65 and above.Generational Differences: Adapting to the unique needs and expectations of different age groups...

2024-04-2509 min

Hospitality Daily Podcast How HSMAI Helps Hotel Sales, Marketing & Revenue Commercial Leaders - Bob Gilbert, HSMAIBob Gilbert is the President and CEO of HSMAI, the largest hospitality sales and marketing professional society in the world. In this episode, we explore the evolution of the hospitality industry and the pivotal role of HSMAI in shaping the careers of professionals in this field.Listeners will learn about:HSMAI's Mission: The core objectives of the Hospitality Sales and Marketing Association International and how it has remained a cornerstone for industry professionals.Adapting to Change: Learn about the association's ability to stay relevant through decades of industry shifts, from the advent...

2024-04-2517 min $Most People Don\'t... But You Do!$

Most People Don't... But You Do!#132 Healthier Longer...The Vision of Alively and Lou ZamerykaImagine living to 100 while STILL BEING able to move, travel, and enjoy the world. Today's guest, Lou Zameryka not only challenges himself personally "to do" what "most people don't", he is incorporating this philosophy to help others as we all age. I met Lou years ago when we served together on an Executive Board for HSMAI and have remained in touch. His career included 17 years with Booking.com. He continues to expand his professional relationships to learn and has now combined his personal passion for health as a co-found of Alively.com. More about Lou...

2024-04-1938 min

The Travel Leader Depositing Trust with Dorothy DowlingDorothy Dowling, ISHC is a seasoned management consultant and growth advisor, with Horwath HTL with over 40 years of experience in the global hospitality industry. As the former Global Chief Marketing Officer and SVP of Sales at Best Western, she excelled at shaping marketing and commercial strategies. Dowling actively contributes to HSMAI and is a special advisor to the HSMAI Foundation Board. Her industry leadership earned her prestigious Lifetime Achievement awards from HSMAI, the NYU Investment Conference, and GBTA. She holds an Honours BA and MA from the University of Waterloo, completed executive programs at Harvard and MIT, and holds...

2024-03-2046 min

The Modern Hotelier #59: Strategies For Being Fearless in Hospitality | with Mercedes BlancoMercedes Blanco is a Corporate Leader Executive in Global Travel & Hospitality with a solid record in International Sales and Marketing Strategies. She has over fifteen years of experience in the hospitality industry, while volunteering at SITE, HSMAI, MPI, and teaching at several universities. Her impressive professional journey has taken her across leadership roles at top companies in the hospitality space. Mercedes' unique combination of corporate experience and passion for education and service makes her a true force within the travel industry. In this episode, hosts Steve and David sit down with Mercedes Blanco, the Chief Partnerships Officer...

2024-03-1239 min $Most People Don\'t... But You Do!$

Most People Don't... But You Do!#127 John Washko of Mohegan Sun; The Spirit of AquaiToday's guest, John Washko, is the Vice President of Sales & Marketing at Mohegan Sun, located in Mystic Country, CT. He embraces The Spirit of Aquai, which equates to the core values and the hospitality culture at Mohegan Sun. Listen to this interview to understand how John is such a natural fit to enliven the four key principles that define how this magnificent casino complex treats their guests and how their employees treat each other. 1. Welcoming 2. Mutual Respect 3. Cooperation 4. Building Relationships Through his leadership, the complex...

2024-03-0237 min

HSMAI Europe Podcast: Tomorrow Starts Now Employer Branding | Insights from Lighthouse (formerly OTA Insights)Welcome to HSMAI Europe’s sixth podcast edition of the employer branding podcast series for HSMAI Europe.Today we are very pleased to have joining us, Gino Engels, Co-founder and Chief Customer Officer at Lighthouse, formerly OTA Insight, and an HSMAI member and sponsor.Having just rebranded the company, Gino will tell us what this entailed and what it meant for the company culture.This episode will be the last focusing on this topic. In the next few episodes in 2024 we will focus on Sustainability.

2023-12-3035 min

HSMAI Europe Podcast: Tomorrow Starts Now Employer Branding | Insights from IHG Hotels & ResortsWelcome to the fifth edition of the employer branding podcast series for HSMAI Europe.Today we are very happy to have joining us a dynamic duo from IHG Hotels & Resorts; Michael Wierling, Director of HR for Northern Europe and chair of HSMAI Europe’s People & Culture Advisory Board, and Mareke Watson, General Manager at the Holiday Inn Express Munich City West and a member of the IHG Global Diversity, Equity and Inclusion Board.

2023-12-3044 min

HSMAI Europe Podcast: Tomorrow Starts Now Employer Branding | Global Insights: Elevating Hospitality Talent and Culture with Accor BrandsWe are here to talk about effective strategies to attract talent to our hotels and the industry as a whole, and, of course, retaining them. Effective Employer Branding – how we effectively sell our companies, brands, and the industry at large to current and future talent – is absolutely crucial. Our podcasts aim to share knowledge, ideas and best practice to ensure we refine our employer branding strategies, promoting hospitality as an aspirational career option. We’ve already spoken to a wide range of industry professionals in this series, each bringing a new perspective to this topic.Today we are lu...

2023-11-3038 min

HSMAI Europe Podcast: Tomorrow Starts Now Employer Branding | Building a Diverse Future: HR Insights in HospitalityIn this episode, Gemma Greenwood, HSMAI Europe journalist, interviews Josefine Janson, Director of Human Resources for Norway at Hotel Group. The discussion centers around the topics of diversity, equity, inclusion, and belonging in the hospitality industry.Janson discusses the strategies and initiatives implemented by Radisson to attract and retain diverse talent, including utilizing social media and engaging with schools. The importance of effective employer branding and honest communication is highlighted throughout the conversation.This is 'Building a Diverse Future: HR Insights in Hospitality,' part of our ongoing series on employer branding.

2023-11-2333 min

HSMAI Europe Podcast: Tomorrow Starts Now Employer Branding | How to recruit and retain talent in hospitalityIn this episode, Gemma Greenwood, journalist for HSMAI Europe sits down with Roland Seddon. Roland is currently Managing Director of MRK Associates, a UK-based recruitmentand career consultancy specialising in an area very relevant to HSMAI Europe – revenue management roles.Much more than a recruitment agency, MRK provides long term care andsupport to jobseekers and employers with the goal of driving development andimprovement in the workplace.So Roland is in a unique position to share his insights working closely with bothemployers and employees in the sector, particularly those in revenue

2023-11-1640 min

HSMAI Europe Podcast: Tomorrow Starts Now Employer Branding | How to retain talent in hospitalityIn this episode, Journalist, Gemma Greenwood, HSMAI Europe meet up with Dimitris Manikis, President, Europe, Middle East and Africa at Wyndham Hotels & Resorts to discuss the topic of Employer Branding and how to retain talent in hospitality.

2023-11-0740 min

Anfitriones del Destino Episodio 011 - Desempeño del turismo en 2023, mejores patronos y aniversario HSMAILe echamos un vistazo al desempeño de la industria en los primeros ocho meses del 2023. También hablamos sobre una distinción que recibimos como uno de los mejores patronos de Puerto Rico y discutimos el primer aniversario del Capítulo de Puerto Rico de HSMAI (siglas de la Asociación Internacional de Ventas y Mercadeo de la Industria Hotelera).

2023-10-0430 min $Most People Don\'t... But You Do!$

Most People Don't... But You Do!#105 Choices Lead to Chances for Happiness; Donna Quadri-Felitti (Penn State School of Hospitality)Today's podcast guest is Donna Quadri-Felitti, who heads the School of Hospitality for Penn State University. She is a dear, supportive friend that continues to TEACH me and others not only about our industry, but also about life. We discuss: -How education and experiences lead to choices, which then can enable greater happiness. -How their program sequencing changed to adapt to the needs of their students after the pandemic -The role of her significant other in her success and work integration -Being humble and a lifelong...

2023-09-1543 min

Ignite Your Confidence with Karen Laos Resist the Urge to Give Your Power Away with Jennifer HillTangible Takeaways:Resist the urge to give your power away. Step into your power.It can be common to fall into the trap of taking a backseat to stronger, louder, more experienced voices. There is a reason for this - women have been conditioned to do this!Whenever we take action or inaction, we’re impacting those around us. Be intentional about when you speak up and when you don’t. Your voice matters to others! Just do it. Things are rarely as uncomfortable or bad as you expect them to be.When it comes to presenting on stage...

2023-07-2632 min

CoStar News Hotels HNN Recaps HITEC 2023 and HSMAI Commercial Strategy Week: Day 2 The Hotel News Now team shares the top takeaways from the second day of the 2023 HITEC conference and HSMAI's Commercial Strategy Week.Read more on CoStar.Click here to sign up for the Hotel News Now Daily Update.

2023-07-1910 min

CoStar News Hotels HNN Recaps HITEC 2023 and HSMAI Commercial Strategy Week: Day 1The Hotel News Now team shares the top takeaways from the first day of the 2023 HITEC conference and HSMAI's Commercial Strategy Week.Read more on CoStar.Click here to sign up for the Hotel News Now Daily Update.

2023-07-1914 min

Brain Box - The Leadership Podcast 29. "Leadership Snippets": Ms. Sonnia Singh, MD, HSMAI India; ex-Oberoi, DLF, Taj Group, Dusit, Ibis & Cathay PacificTo wrap up the Women's Day Series, we present the "Leadership Snippets" of one of the strongest women in our podcast. She has virtually done it all - changed industries (from Airlines to Hospitality to Career Coach to Author); changed profiles (Training to Sales to Marketing to Communications / PR to Entrepreneur) .. the constant is that she's never shied away from a challenge. The Snippets essentially focus on what Leadership means to her & a very interesting take on what free-flowing advice she would give to a much-younger Sonnia. Link to the entire episode: https://anc...

2022-03-2406 min

My Secrets to Stamina Interview: A Rising Leader, JJ AbuelhawaI believe my podcast must showcase different perspectives on stamina - from different industries, different walks of life and in different stages in their career.On this episode, I welcome a young, true rising sales leader in the hospitality industry – her determination, focus and grit is why I wanted to have her on my podcast. She is the ADOSM at the Hyatt Regency in Dulles, a part of HEI Hotels & Resorts. My husband, Lefty has had the opportunity to work with her on the HSMAI National Rising Sales Leader Council for the past two years. JJ is...

2022-02-0333 min

Brain Box - The Leadership Podcast 20. Sonnia Singh: Managing Director, HSMAI India; Leadership Coach & AuthorThe first podcast of 2022 starts off as a "LinkedIn Live" event and this is the audio-only version. My first LIVE guest is Sonnia Singh - She’s a Career Transitions & Leadership Coach, Managing Director of HSMAI India, an accomplished author & has also had a remarkable career in the hospitality space with behemoths like Oberoi Group, Taj Group, Park Hotels, Ibis, Accor - across both Sales & Marketing functions. Subscribe to our "Brain Box Media" channel on LinkedIn where we also host our LinkedIn Live sessions, a Mentza channel & Twitter Spaces.

2022-01-0727 min

Hozpitality Group- Jobs, Courses, Products, Events and News- Building the Hospitality Community HSMAI’s Much Anticipated ROC 2021 is Set to Kick-Off in Two WeeksWith over 350 registered delegates so far, the hybrid event is gearing up to welcome top hospitality professionals from across the GCC & Middle East Region #HospitalitySalesandMarketing #ROCconference #ROC2021 #renew #rebuild #recover #revenuemanagement #BobGilbert #KellyMcGuire #hozpitality https://www.hozpitality.com/Hozpitalitygroup/read-article/6135_hsmai-s-much-anticipated-roc-2021-is-set-to-kick-off-in-two-weeks.html

2021-11-2403 min

Hozpitality Group- Jobs, Courses, Products, Events and News- Building the Hospitality Community HSMAI to Unite Hospitality Professionals and Innovation at ROC 2021Special offers are now available for the 4th edition of ROC, set to take place in Dubai on December 6-7 #HospitalitySalesandMarketingAssociationInternational #HSMAI #ROC2021 #InterContinentalDFC #IssamKazim #BobGilbert #MonaFaraj #renew #rebuild #recover #salesandmarketing #Alldetails #hozpitality https://www.hozpitality.com/Hozpitalitygroup/read-article/5827_hsmai-to-unite-hospitality-professionals-and-innovation-at-roc-2021.html

2021-10-1004 min $Most People Don\'t... But You Do!$

Most People Don't... But You Do!#37 Calm, Content, and Curious: Bob Gilbert's Rise From Dairy Farmer to Association Leader ExtraordinaireToday's podcast guest is Bob Gilbert, President & CEO of the Hospitality Sales & Marketing Association International. One of the strongest, smartest, and most genuine hospitality leaders I have ever met. He grew up on a dairy farm in upstate New York where he learned the value of hard work, core responsibilities, dependency, and leadership. His curiousity led him to a path in hospitality where he quickly applied his skills to influence others. We discuss: -Why Cornell suggested the world of hotels instead of agriculture for him. -How he learned his listening skills. -Hi...

2021-09-1739 min

Decoded - A Marriott Digital Services Podcast 11. We're BACK! News from Google, Twitter, Instagram & HSMAIWe're back after a small break with Decoded - A Marriott Digital Services Podcast, we discuss the latest and greatest in digital marketing. Join us, along with special guests and leaders across the travel and digital marketing industry for new episodes every second Monday. This week we chat: Google making 4,500 changes / improvements in 2020 (2 Mins, 30 seconds)⁣ Google changing the way they display title tags (7 Mins, 30 Seconds)⁣ Instagram news and change of positioning (11 Mins, 02 Seconds)⁣ Instagram reels (16 Mins, 27 Seconds)⁣ Google link spam update (28 Mins, 06 Seconds)⁣ Twitter fleets (31 Minutes, 37 Seconds)⁣ Twitter spaces (34 Minutes, 43 Seconds) ⁣ HSMAI Marketing Strategy Conference (39 Minutes, 30 Seconds)Than...

2021-09-1343 min

Bollotta-FIDE 44. Special Event Industry Association Panel DiscussionRecently Anthony had a challenging situation that left a bad vibe concerning his longstanding membership in a special event association, that situation lead to this week’s episode of Bollotta-FIDE. Anthony and Alex are joined this week by a panel of leaders from 4 different distinguished Special Event Industry Organizations & Associations to discuss their purpose, specific audience, their value and even some of their evolutions post pandemic. They touch upon what an individual should consider before joining an association and what should be your focus when finding your niche. They also discuss the value of SHOWING UP to meetings and ge...

2021-08-271h 19

#swagandrepeat Hail to the Chief (President's Show - NACE, ILEA, MPI, and HSMAI)On this weeks episode we gather the leaders behind NACE, ILEA, MPI and HSMAI for our annual presidents episode Hear how membership, events, collaboration and strategy will shake out for the four major event trade associations as Brittney Bouche, Todd Zimmerman, Jo Truett and Jeff Chase team up for one fun and entertaining conversation on the directions of Orlando's meeting industry Plus, is a vaccination requirement going to be the norm for the next 12 months of tradeshows? We recap, MPI's Summer Savasana, ILEA's recent meeting and a sales mastermind from Glittering Hour Are we finally getting a food hall in...

2021-08-231h 04

Destination On The Left Destination Storytelling — A New Era, with Will SeccombeWill Seccombe is President of Connect Travel, a strategic marketing business that connects destination marketers with the products, services, people, and ideas that help them thrive in a rapidly evolving and highly competitive global marketplace. Prior to joining the tourism marketing company in May 2017, Will served four years as President and Chief Executive Officer for VISIT FLORIDA, the state's destination marketing organization. He joined VISIT FLORIDA in March 2008 as Chief Marketing Officer, and International and out-of-state visitors to the Sunshine State increased from 80 million in 2009 to over 112 million in 2016, with an associated annual increase in visitor spending...

2021-08-1137 min

The Business of Meetings Leadership While Navigating Change with Vince LaRuffaWe are happy to be speaking to another inspiring leader in our industry today! Vince LaRuffa is the Senior Vice-President of Resort Marketing at the Universal Orlando Resort. He is joining us today to share his experience and offer some great advice. In this episode, Vince talks about what he did during the pandemic, how he leads his team, work-life balance, and how he used to be an amazing drummer! We hope you enjoy listening to our conversation! Vince LaRuffa's bio: Vince LaRuffa, Senior Vice President of Resort Sales and Marketing...

2021-07-0637 min

The One Way Ticket Show Geoffrey Weill Shares His One Way Ticket to Venice and more...Born and educated in England, Geoffrey Weill has lived in the United States since 1973. His career began with Thomas Cook, first in London, then as Assistant Manager of the Thomas Cook office on New York's Fifth Avenue, then as Manager of the Thomas Cook office in Baltimore. His career has been entirely devoted to positions and fields related to travel. From 1976 until 1984, Geoffrey was Executive Director of Israel's Ministry of Tourism, in North America with primary responsibility for the Israel Government Tourist Office's Public Relations and Advertising. From 1984 until May 1995, he directed the AJCongress International...

2021-06-221h 05

Amazing Business Radio The Most Powerful Marketing Tool is a Happy Customer Featuring Adele Gutman MilneTop Takeaways:- While it is an age-old adage that word of mouth is the most powerful advertising, many companies have not yet embraced this wonderful opportunity.- Many hoteliers (and businesses in general) spend a fortune on advertising and little to no investment of time or energy in inspiring empowering their team to top performance.- Teach GMs and department heads to start inspiring and empowering. Our teams are full of talent that we can use if we invite them to collaborate.- Many business owners like the thought of having consistent 5-Star...

2021-03-3025 min

Ateneo Turístico Ep. 24 - Airbnb ya no es lo que (pensabas) eraAlgo que nos ha regalado esta pandemia ha sido, estar unidos y focalizarnos en las cosas que aportan suman, descartando aquello que carece de valor para salir adelante. Airbnb es probablemente el actor turístico mas disruptivo de nuestra época y un símbolo de recuperación turística y no va a desaparecer porque hay demanda. En este podcast Jorge Balderrama Ramos se une al discurso que tiene la industria de salir unidos. Aprendamos de la pandemia para dejar de lado lo que resta, busquemos la unidad y empujemos la necesidad de regulación turística en todos los frentes...

2021-03-121h 18

Decoded - A Marriott Digital Services Podcast 6: READ ALL ABOUT IT! The latest Digital Marketing NewsThis week there is a TON of news to cover! Mike and Chris do their best to digest and dissect the latest digital marketing news from around the world. This week we chat: (Time stamps below too!) Good Quality Back Links - A Google Update (55 seconds) Google Shopping Updates (3 Minutes, 45 Seconds) YouTube Launches some New Features (5 Minutes, 0 Seconds) YouTube Shorts Launches in the US (9 Minutes, 10 Seconds) OldSpice Barber Shop (12 Minutes, 45 Seconds) Is Twitter Launching a Subscription Model? (15 Minutes, 10 Seconds) SKIFT Travel Trends for January ( 20 Minutes, 59 Seconds) HSMAI COVID-19 Relief Fund (26 Minutes, 20 Seconds) Links: ...

2021-03-0131 min

Ateneo Turístico Ep. 23 - Una cantina con la Asociación de Hoteles de la CDMXSalimos de un túnel donde empieza a amanecer, pero antes hay frío, ruidos y oscuridad... tal vez algunos podrían pensar que se estaba mas a gusto dentro, con los ojos cerrados y incluso calor. Sin embargo una vez fuera hay que vender, hay que ser mejor que los demás, hay que pagar cuentas como si fuera de día y hay que dar la cara. El reto del empresario turístico independiente comienza ahora, hasta aquí todo fue hibernar. En esta cantina platicamos sobre la definición del producto identitario que está promovien...

2021-02-261h 12

Ateneo Turístico Ep. 22 - Oyo se va de México ¿Retirada o estrategia?Tras mas de 650 hoteles captados en casi 2 años de operación, tras convertirse en la cadena con mas hoteles de México, el principal socio para Latinoamérica de la cadena India, SoftBank decide retirarse y con él toda la operación en latinoamérica. Continua la marca pero desde la India, ¿Será suficiente para mantener el proyecto u Oyo habrá abierto los ojos a miles de hoteleros independientes para dar el paso de la digitalización? De alguna u otra manera, en nombre del turismo en México, Gracias Oyo y Gracias Softbank.

2021-02-121h 20

Checking In with Anthony & Glenn Bonus Show: Anthony & Glenn Guest at HSMAI HI Event!Anthony and Glenn were recently featured as guest speakers for the HSMAI Hawaii chapter. They spoke not just about the hotel industry but their personal challenges and experiences as well. Thanks to HSMAI for permission to run this episode.

2021-02-051h 01

Ateneo Turístico Ep. 21 - Hasta la Cocina con Francisco "Ferni" FernándezArranca el 2021 tomando los restauranteros la batuta de la transformación turística en esta época de pandemia. Algunos pensarán que aún no hemos salido del túnel y otros que la orilla está aún lejos, sin embargo ya hay millones de mexicanos que están peleando día a día por salir adelante. Son ejemplo que debemos seguir todos, resiliencia y pasión son las mejores vacunas de este sector.

2021-02-031h 17

Ateneo Turístico Feliz Navidad y próspero ....¿2020?Un año que empieza en Marzo, ¿Termina en Diciembre? A 9 meses de la "Gran Cuarentena" ¿Estamos listos para sacar conclusiones? La Navidad nos empuja a echar la vista atrás y brindar por un gran 2021 donde, desde la fila de espera, a México no le está yendo tan mal.

2020-12-181h 24

Decoded - A Marriott Digital Services Podcast 2: SHOW ME THE MONEY! Paid Media 101.Welcome to Decoded, a podcast by Marriott Digital Services, bringing together the smartest minds, the best leaders in the digital space and produce a 10-part series on all things digital marketing. This week we are chatting paid media, starting at the ground level, what is paid media, how do you measure success, where do you spend your money and what do you need to do to ensure campaigns are successful. We also talk the latest in Digital news, covering some enhancements to a Google tool, Twitter bringing back the blue tick, Instagram live, the...

2020-12-1641 min

Ateneo Turístico Ep. 19 - Los Mitos que nos deja la Pandemia¿El hotel office es el producto del futuro? ¿La vacuna salvará al turismo? ¿Las OTAs son las grandes ganadoras de esta crisis? ¿La digitalización marcara el futuro del turismo? ¿CDMX se va a rojo y Cancún a Verde? Después de pensar, toca reflexionar.

2020-12-0400 min

Ateneo Turístico Ep. 18 - La Cantina con Enrique CalderónA veces, los grandes corporativos turísticos parecen Marcas en forma de estrellas a los que solo seguir en el firmamento de los precios. Sin embargo, es curioso como en tiempos de crisis se invierten las perspectivas y el grande lucha por hacerse chiquito y el chiquito anhela los recursos del grande. Hoy en la Cantina del Ateneo tenemos la suerte de contar con la presencia de quien organiza y vislumbra el futuro operativo del Grupo Hotelero mas grande de latinoamérica, Enrique Calderón, VicePresidente de Operaciones de Grupo Posadas.

2020-11-2700 min

Ateneo Turístico Entrevista a Iñaki Armada de ImmuvidEntrevista al fundador de Immuvid Iñaki Armada perteneciente al Episodio 17

2020-11-2000 min

Ateneo Turístico Ep. 17 - Prohibido bañarse sin PCR¿Y si la vacuna no será suficiente? ¿ Y si la inmunidad de rebaño queda para 2030? ¿Y si Europa tiene razón? Hoy Iñaki Armada Alonso, Fundador de IMMUVID, nos plantea la conversación que se narra desde las mesas de los ministros de los principales destinos y países europeos. Se requieren PCRs para entrar a ciertos hoteles, a ciertas ciudades, a ciertos congresos, a ciertos conciertos... ¿Será un movimiento o un intento? ¿Ganarán los destinos y los productos turísticos que reduzcan la probabilidad vírica del servicio a través de un si...

2020-11-2000 min

Ateneo Turístico Ep. 16 - Mum I'm in Acapulco (En el Princess)Hablar de turismo y hablar de Acapulco es hablar de turismo con el corazón en la mano. Hoy todos hablamos bien de Aca y seremos deudores de por vida los aromas a sol y salitre que tanto extrañamos en cuarentena. Un protagonista de este salvavidas a la cuarentena urbana es Ricardo Suárez, Gerente de Princess Mundo Imperial y Pierre Marqués. ¿Qué nos puede enseñar Acapulco al respecto?

2020-11-1300 min

Ateneo Turístico Ep. 15 - La Cantina con Braulio ArsuagaPareciera un deja vu, algo flota en el ambiente que suena conocido. La pequeña euforia de dos meses de lenta recuperación hoy parece amenazada por la incertidumbre. Y para echarle más picante a la salsa, en Estados Unidos no saben quien va a ser el nuevo presidente. Hoy en el Ateneo nos acompaña Braulio Arsuaga, Presidente del CNET, quien desde el Consejo Empresarial lidera la industria turística mexicana en el periplo mas dramático de su historia. Hoy, una vez mas, Braulio nos ayuda a revisar lo que ha sido l...

2020-11-0600 min

Ateneo Turístico Ep. 14- Día de MuertosSincretismo, mitología, leyendas, fantasmas o vampiros. Los ingredientes para un producto turístico a veces beben de fuentes tenebrosas y en México nos hemos caracterizado por crear de estas fuentes productos turísticos exitosos como "El Día de Muertos". Un día que el Mundo piensa, se viste y bebe por México. En este Ateneo, Guadalupe Gómez y Roberto Coria, nos trasladan a un mundo en el que la muerte y el turismo bailan una sinfonía que nos invita a bailar con ellos. ¿Estás preparado para el día de muer

2020-10-2900 min

The Proven Principles Hospitality Podcast Optimizing Revenue Management Through AI: Fabian Bartnick, Infinito, IVIFabian Bartnick is the Founder of Infinito, a technology company dedicated to improving the work-life balance of hotel managers through IVI, a personal revenue management assistant. Rates, occupancy and market share are at the heart of many hotel business conversations right now but because everything is so uncertain at the moment, I asked Fabian on the show to talk about new ways of looking at and interpreting data. He gives us visibility on where the practice of revenue management is going, shows us how to make better decisions about hotel performance and why we shouldn’t leave th...

2020-10-2837 min

Junior Achievement of South Florida Recipe for Success Recipe for Success with Guest Heiko Dobrikow, Las Olas Company & Riverside HotelJust as there are no two recipes that contain the exact same ingredients or measurements, there are no two success stories exactly the same. Recipe For Success features entrepreneurs, visionary leaders and innovators of all ages who will share their ingredients that make them successful – personally and professionally. Let's get cooking! Heiko Dobrikow is a seasoned hotelier of over 30 years and a business professional with extensive experience in all areas of the property & asset management. He is an expert in providing advisory support and solutions, such as developing successful management teams, ensuring revenue optimization, imp...

2020-10-2339 min

Ateneo Turístico Ep. 13- Turismo y Recuperación .... Non - Stop?La recuperación es latente, y ¿permanente?. El modelo chino y del sudeste asiático se define por una fuerte reestricción al movimiento pero una gran activación económica. El Europeo aboga por la permisividad y el proteccionismo del turismo nacional pero el confinamiento en el rebrote. En México, Brasil y México parece que la recuperación económica es proporcialmente inversa al descenso de casos. ¿Descenso de casos? ¿Habrá marcha a trás como en Europa? o ¿Se antoja imposible? ¿Tan imposible cómo qué de todos los imposibles posibles del 2020? En mitad de varias semanas que animan...

2020-10-2300 min

Ateneo Turístico Ep. 12 - Mientras Airbnb inspira, el Hotel respiraLa recuperación turística es sinónimo de inspiración y acción. Dónde muchos ven miedo otros ven oportunidades y un espejo en el que mirarse es en el de la digitalización y la transformación de los puestos de trabajo. Además de hablar del compromiso Quintana roense para recuperar el turismo del país (una vez más) y de que el Turismo NO contagia .... hoy hablamos de la oportunidad de convertir a nuestros recepcionistas en verdaderos anfitriones, en transformar el customer experience digital y en todas esas ideas que tenías pensadas ejecutar en tu hotel...

2020-10-1600 min

Ateneo Turístico Ep. 11 - Y ahora ¿Quién me vende?OTAs, Google Hotels, Agencias tradicionales o nuestro portal de reservas. Metabuscadores, agencias de direccionamiento de tráfico, los periódicos o la agencia de nicho... En este despegue las turbulencias no parece que nos dejen claro en qué agarradera estabilizarnos. Lo que sí parece claro es que la definición de partners con los que vamos a trabajar nos condicionará mas pronto que tarde. Mientras las OTAs se venden entre ellas o te asfixian con sus políticas y obligaciones de paridad ¿Habrá Kharma en el mundo de la venta online? Julian Arroyo, President...

2020-10-0900 min

Ateneo Turístico Ep. 10 - Adios Cuarentena, Hola TurismoSomos la industria del tiempo libre, de lo que se hace tras la cuarentena. Abundan los semáforos naranjas en este retorno a la vida y viajamos cada vez mas tranquilos gracias al esfuerzo de toda la industria turística respecto a los cientos y miles de protocolos implementados en aerolíneas, hoteles, restaurantes o agencias de viajes. ¿No sienten el respeto a la cultura higiénica en la industria turística? Felicidades, es gracias a tí y ahora toca mantener esa conciencia de la vida normal con cubrebocas y distancia social.

2020-10-021h 25

Ateneo Turístico Ep. 9 - Ha nacido un producto: El Hotel OfficeA la par que Cancún pasa a semáforo amarillo y empieza a dejarnos claro, "Cómo sí" se debe salir de esta crisis aparece consolidándose de la mano de las grandes marcas y líderes del sector, El Hotel Office. Aquí muchas estrategias ahora cobran un nuevo sentido: promociones de extender tu fin de semana, vacaciones con hijos y clases digitales, habitaciones preparadas para reuniones, dobles escritorios en vez de camas dobles o WiFi de 5G en los lugares más recónditos del país. Esta pandemia nos ha demostrado que el Hotel Offi...

2020-09-181h 25

Ateneo Turístico Ep. 8 - Aeroméxico tira del carroTras haber aterrizado los tiempos de la vacuna ahora le toca a los aviones levantar los vuelos para regresar a nuestros clientes a playas y museos. Y no se ha hecho esperar la noticia de Aeroméxico parece que ha hecho la tarea y espera contar con un 75% de su frecuencia de los vuelos durante los próximos meses. Gran noticia que nos anima a todos a continuar adaptando nuestros productos con un hojo en los años de coronavirus pero sin descuidar el futuro del turismo a partir del ¿2022? ¿2023? ¿2024? Para el regreso de los números d...

2020-09-111h 16

Ateneo Turístico Ep. 7 - La Vacuna del TurismoPara algunos sectores la pandemia parece un invitadado más del 2020, para otros su gran aliado... sin embargo en la industria Turística vamos moviendo en el calendario la fecha de "Un mundo vacunado". La Dra Alejandrina Malacara, Directora Médica de SANOFI México y encargada del área de Vacunas, nos da una visión sobre los dos proyectos de vacuna para la COVID en los que están trabajando. ¿Cuándo creen que estará la vacuna lista en México?

2020-09-051h 21

Ateneo Turístico Ep. 6 - Visit México.com y VasconcelosFrancia, Italia, España y US cuentan con mas número hospedajes a la venta en las OTAs que los hoteles registrados en sus Centros nacionales de Data turística. China, India, México o Brasil no llegan al 30% de su oferta hotelera formal a la venta en las OTAs. Si el 90% del consumo turístico será a través de dispositivos móviles, ESTAMOS OBLIGADOS a digitalizar el país y la solución solo la podemos inventar nosotros . Nos faltan el 90% de los destinos turísticos por digitalizar, para después internacionalizar. Si con el 20% de la oferta mínimamente di...

2020-08-281h 33

Ateneo Turístico Ep. 5 - Alicia en el País de los PresupuestosSolamente pensar en presupuestar a 1 año vista debería ser digno de celebración. Tras varios meses tomando como escenario optimista el pesimista de la semana anterior, tal vez hoy no tengamos históricos pero nos sobran mas de cien mentiras que valen la pena para ilusionarnos con el 2021.

2020-08-211h 32

Ateneo Turístico Ep. 4 - CDMX Destino 2021El estilo de vida de la sociedad se mantiene: Checked El turista genera una demanda contenida: Checked El turismo suele tener recuperaciones en V: Checked Los destinos de naturaleza y sol y playa son los primeros en salir: Checked Los destinos urbanos salen los últimos: ¿Checked?

2020-08-141h 12

Ateneo Turístico Ep. 3 - Revenue Managers ¿De dónde vienen y a dónde van?Una crisis de ingresos como esta presiona especialmente a los responsables del ingreso en el sector. En este podcast abordamos la historia, realidad y futuro del mundo del revenue management así como algunas pinceladas a la reciente campaña Destino Acapulco o la aparición de criptomonedas turísticas en mercados cercanos.

2020-08-071h 32

Hospitality Digital Marketing Podcast Episode 260 - Hospitality Marketing PodcastHello everyone and welcome to Hospitality Marketing the podcast, I am your host Loren Gray and this is episode #260 where each week we spend around 20 to 30 minutes sharing the most interesting tools, news, and techniques being used in marketing for the hospitality industry. We also do a quick recap of our weekly Live Video show “This Week in Hospitality Marketing” which also airs every Friday at 11:30 am Eastern US Time.. SO let's get started; 0:01 — Our tools for review this week are; https://www.teamwork.com/ https://geru.com/ 00:08— Our Technique this week is; “How to approach a budget season like no other" ...

2020-07-3100 min

Ateneo Turístico Ep. 2 La doble batalla de la distribución directa"La distribución directa es una pelea que se lucha en dos niveles y las OTAs nunca dejarán de ser un importante aliado del hotelero" Este 2o Podcast del Ateneo Turístico parece que sienta una tímida y honesta cátedra digital de un tema tan relevante como la #DistribuciónDirecta.

2020-07-311h 32

Ateneo Turístico Ep. 1 - La Máquina del tiempo eres túNuestro primer episodio tenía que ser una reflexión general del proceso que estamos viviendo en cada uno de los frentes turísticos que enfrentamos desde hoteles boutique, hostels, hoteles independientes, hoteles de provincia, resorts de playa o departamentos turísticos son algunos de los segementos que evolucionan a su ritmo en una nebulosa en la que si existiera una máquina del tiempo para saber que hacer mañana, lo ideal es que se pareciera mucho al tú del hoy. Es decir, innova, no hay nada escrito.

2020-07-241h 20

Work and the Future Episode 4: The Lights are Out in the Travel Sector – Will They Ever Go Back On?Many sectors have been impacted by the pandemic, but none more completely than the travel sector. One week is was functioning at full capacity, and then the next the lights had completely gone out, or so it seems. When they go back on, they will shine on a completely different sector, one is which work roles have changed quite dramatically. To get some perspective on where travel and its workers are headed, in this episode we talk to two guests with slightly different vantage points. Will Seccombe is President of Connect Travel, a company that...

2020-05-2934 min

#swagandrepeat End of an Era (Special Guest Peter Ricci)On this weeks show we We have coffee with MPI PPN continues its virtual meetings We get a speaker who plays the harmonica and college fights songs The boardroom gathers Orlando's creatives Selina turns 30 Jobs, Venues and Promotions resume Michelle Brooks closing the drapes one last time Seaworld Universal Survey their guest Citiwalk and Disney Springs reopens We sit down with Peter Ricci for the inspiration behind his FAU certificate, plus his thoughts on how hospitality will rebuild Glitterring Hour, Tribe, Ladies Networker, MPI Florida Connects and HSMAI fill an action packed week

2020-05-1156 min

Erbon Software: Turistando Pela Hotelaria 4 Dicas para Impulsionar seu Hotel pós Covid-19 com Gabriela OttoNesse segundo episódio do nosso podcast, temos o prazer de conversar com a Gabriela Otto, CEO da GO Consultoria e Presidente da HSMAI Brasil. Ela vê essa crise como uma transição durante a qual vamos aprender e amadurecer muito. Segundo ela, “esse é um momento de serenidade, de coragem e de decisões racionais para minimizarmos esse período de transição.” Para ajudar os hoteleiros, a Gabriela dá 4 dicas valiosas para impulsionar seus negócios após a crise do Covid-19.

2020-04-2418 min

The Driven Entrepreneur with Matt Brauning Larry Broughton, Former Special Forces and Hotel Entrepreneur Asks For Help...Ep # 207 - In this special BONUS episode of the show, I'm joined by a former special forces operative in the Army's Green Berets, a keynote speaker for companies like Toyota, Walmart, and The Wounded Warrior Project, and a mentor to thousands of entrepreneurs, Larry Broughton. This episode was originally recorded as an Instagram LIVE with the intention of sharing what's happening with Larry's businesses in the hotel and restaurant sectors in the wake of COVID-19. Larry has an authentic and raw message to share as a leader in the hospitality industry which has been decimated from the...

2020-04-0858 min

Checking In with Anthony & Glenn HSMAI CEO Offers Important Mktg Insight You Need Now! Today Anthony and Glenn featured two guests. They started with Chris Green, CHA, CEO of Chesapeake Hospitality who is giving us regular real time updates on the issues he's dealing with at his near 40 hotels. Then we spoke with HSMAI President/ CEO Bob Gilbert who shared what his membership base is thinking, but more important how they're staying focused on brand and business building.

2020-03-2556 min

Hospitality Marketing Hospitality Marketing Show 234Hello everyone and welcome to Hospitality Marketing the podcast, I am your host Loren Gray and this is episode #234 where each week we spend around 20 to 30 minutes sharing the most interesting tools, news, and techniques being used in marketing for the hospitality industry. We also do a quick recap of our weekly Live Video show “This Week in Hospitality Marketing” which also airs every Friday at 11:30 am Eastern US Time.. SO let's get started 00:01 — Our tool for review this week is Airdna.com 00:05— Our Technique this week is How to counter dynamic inventory in your market ...

2020-02-0326 min

Hospitality Digital Marketing Podcast Episode 234 - Hospitality Marketing PodcastHello everyone and welcome to Hospitality Marketing the podcast, I am your host Loren Gray and this is episode #234 where each week we spend around 20 to 30 minutes sharing the most interesting tools, news, and techniques being used in marketing for the hospitality industry. We also do a quick recap of our weekly Live Video show “This Week in Hospitality Marketing” which also airs every Friday at 11:30 am Eastern US Time.. SO let's get started 00:01 — Our tool for review this week is Airdna.com 00:05— Our Technique this week is How to counter dynamic inventory in your market 00:14 — News and Show Review CoHosts St...

2020-01-3100 min

Hospitality Marketing Hospitality Marketing Show 233Hello everyone and welcome to Hospitality Marketing the podcast, I am your host Loren Gray and this is episode #233 where each week we spend around 20 to 30 minutes sharing the most interesting tools, news, and techniques being used in marketing for the hospitality industry. We also do a quick recap of our weekly Live Video show “This Week in Hospitality Marketing” which also airs every Friday at 11:30 am Eastern US Time.. SO let's get started 00:01 — Our tool for review this week is Brandmentions.com https://appsumo.com/r/t96hetd/ 00:08— Our Technique this week is Monitoring and comp-se...

2020-01-2725 min

Hospitality Digital Marketing Podcast Episode 233 - Hospitality Marketing PodcastHello everyone and welcome to Hospitality Marketing the podcast, I am your host Loren Gray and this is episode #233 where each week we spend around 20 to 30 minutes sharing the most interesting tools, news, and techniques being used in marketing for the hospitality industry. We also do a quick recap of our weekly Live Video show “This Week in Hospitality Marketing” which also airs every Friday at 11:30 am Eastern US Time.. SO let's get started 00:01 — Our tool for review this week is Brandmentions.com https://appsumo.com/r/t96hetd/ 00:08— Our Technique this week is Monitoring and comp-set research 00:16 — News and Show Revie...

2020-01-1700 min

#swagandrepeat Grab your Hairnets (Guest Host - Debbi Pressley)On this weeks episode we cover We dive in Magical Dining, and ask the question, is it good for Orlando We find out if Selina will wear a hairnet this week Party Planners Network celebrates 5 years And tell you where you can get Free Coffee and Free Beer Support #SwagAndRepeat here: https://bit.ly/30jBw90 If you are interested in sponsoring a segment or episode please reach out to Dave@buckalewhospitality.com Upcoming Events to pay attention to (links below) 9/24 NACE Orlando 5:30p cooking with CentrePlate event at the Orange County Convention Center https://bit.ly/2mjAZ7T 9/24 Venue 1902 is...

2019-09-2034 min

#swagandrepeat Binge Worthy NetworkingOn this weeks episode we cover find out how Gen Z is gonna put people out of business, so are you prepared What happened in vegas, doesn’t need to stay vegas as we recap IMEX Have you ever wondered how many boards selina is on, find out today Hear what what Flamingos and the Bahamas have in common Support #SwagAndRepeat here: https://bit.ly/30jBw90 If you are interested in sponsoring a segment or episode please reach out to Dave@buckalewhospitality.com Upcoming Events to pay attention to (links below) 9/16 MPI Greater Orlando Area Chapter Fall Fusion at Tin Ro...

2019-09-1630 min

#swagandrepeat Recovering from a Week with no EventsOn this weeks episode we cover Find out where swag and repeat does their outlet shopping We ask you to put down the hurricane snacks and get back to networking Take an extended deep dive into Selina’s Calendar And we peer pressure Jo into registering for an event on the show Support #SwagAndRepeat here: https://bit.ly/30jBw90 If you are interested in sponsoring a segment or episode please reach out to Dave@buckalewhospitality.com Upcoming Events to pay attention to (links below) 9/10 CFWA Summit at the Mission Inn Resort and Club https://bit.ly/2Zw6bCC 9/11 Tribe General Me...

2019-09-0827 min

#swagandrepeat Hunker Down with a Dirndl and Hurricane Beer in Epcot (Featuring Lauren Freeman)On this weeks episode we cover The impossible burger takes over Hop Doddy We give you the best Hurricane Beers for your upcoming hurricane We sit down with Lauren Freeman blogger of HopsNews about beer and Disney and she takes us through this years Food and Wine Festival at EPCOT and we help you pick out your dirndl Support #SwagAndRepeat here: https://bit.ly/30jBw90 If you are interested in sponsoring a segment or episode please reach out to Dave@buckalewhospitality.com Upcoming Events to pay attention to (links below) 9/4 CANCELLED Party Planners Network Orlando September Luncheon https://bit.ly/2...

2019-09-0237 min

#swagandrepeat Creative Cappuccino with Marvelless Bark (Guest Host Heidi Brumbach and featuring Mark Kamp)On this weeks show we teach you how to bark Find out about a very "Lit" Visit Orlando Luncheon 50,000 Hotel rooms are coming to Orlando in 2020 A we will give out our first Neon Flamingo Guests include Heidi Brumbachof Technique Creative and Rockstar Keynoter Marvelless Mark Support #swagandrepeat here: https://bit.ly/30jBw90 If you are interested in sponsoring a segment or episode please reach out to Dave@buckalewhospitality.com Upcoming Events to pay attention to (links below) 8/28 - HSMAI Luncheon Wyndham Lake Buena Vista $35-50 https://bit.ly/2yUL3aw 8/29 LinkedIn Workshop by Havoc Media Group 7p at StarterStudio...

2019-08-2432 min

#swagandrepeat Magical Wedding Tank (Guest Host Shannon Tarrant)On this show... We will dissect and get you Ready for MPI SES We help you find the perfect venue for your “I Do” We take you through our first Podcast Movement We will get you ready for everyone’s favorite time of year… Magical Dining Support #swagandrepeat here: https://bit.ly/30jBw90 Events: 8/20 NACE/ILEA Event Industry Showcase Omni Orlando Resort at ChampionsGate 3pm FREE https://bit.ly/2YXuWmY 8/20-8/22 MPI SES $475 (one day rates available) DoubleTree By Hilton Orlando at SeaWorld https://bit.ly/33kt8YC 8/21 #Swagandrepeat SES Meet up FREE https://bit.ly/2MWjhm7 5:30pm 8/22 Visit Orlando Business...

2019-08-1929 min

Travel With Meaning Ep 15: Richard BangsRichard Bangs is co-founder and Chief Adventure Officer of http://www.Steller.co Richard Bangs has been a pioneer in travel, digital media, e-commerce, and other frontiers. In the early 90s Richard produced the first internet travel site http://www.mtsobek.com, the first travel CD ROM (The Adventure Disc), and the first virtual expeditions http://www.terra-quest.com. He was founder and editor-in-chief of Mungo Park, a pioneering Microsoft travel publishing effort. He also founded www.terra-quest.com. He was part of the founding executive team...

2019-06-2555 min

Kampai Sugai Podcast TSP #10 - Drinking with my Professor w/ Edward KeaunuiToday we talk story with Professor Edward Keaunui from UH West Oahu. Professor Keaunui has over seven years of experience teaching in the UH system, and is passionate about investing his knowledge and wisdom to the students he encounters today. Professor Keaunui wears many other hats including being the Risk Management and Insurance Program Coordinator at UH West Oahu, and is currently a board member of HSMAI Hawaii. We hope you are inspired by his passion to teach and his desire to collaborate communities together. That's something that we here at Talk Story really strive for in which we...

2019-06-0959 min

Hotel Marketing Podcast 90 - Secrets from HITEC 2018 RevealedEach year, hoteliers and suppliers from around the world gather for the annual HFTP HITEC conference and tradeshow, which is accompanied by HSMAI’s ROC event. Your Fueligan friends were in attendance and we break down what we learned at this year’s event. SHOW NOTES: http://www.fueltravel.com/blog/fuel-hotel-marketing-podcast-episode-90-secrets-hitec-2018-revealed/

2018-06-241h 06

The NEW Wholesaler Masterminds Radio Show Five Star Service and Attention to Detail: The Benefits to Your Practice with Bruce HimelsteinPicture an iPhone cable meticulously wrapped in an origami-like fashion (see the image here). It tells a remarkable service story. One our guest this week knows all too well. Recognized as "One of The Top 25 Most Extraordinary Minds in Sales & Marketing" by The Hospitality Sales & Marketing Association International (HSMAI), Mr. Himelstein has transformed multi-billion-dollar companies into game-changing industry innovators. During his illustrious career, Bruce Himelstein has been credited with leading some of the travel/hospitality industry's most prestigious brands into the new era, including Loews Hotels, The Ritz-Carlton, and Oceana Cruises. As Corporate Vice...

2017-04-2521 min

Hotel Marketing Podcast 44 - What OTAs Are Doing Right And Your Hotel Is Doing WrongIn this episode, we take some of the elements from Stuart Butler’s discussion on Direct Booking Strategies for Hotels form the HSMAI Resort Best Practices Initiative Annual Roundtable Meeting. The event was held at the New York Marriott Marquis on Feb 21st, 2017. The topics being discussed were confidential, but Stuart cleared it with the attendees that he could share a small part of the conversation with our lucky podcast listeners. Download the presentation here: https://docs.google.com/presentation/d/1t0Eo8N3g8g37Xgg6m8Bix0115jeYbUuX1l3RLFflcWs/edit#slide=id.g1b1a6b5120_0_6 FULL SH...

2017-02-2556 min

Hospitality Digital Marketing Podcast EPISODE 144 - Hospitality Digital Marketing Podcast"HSMAI Digital Conference recap and red carpet reviews of the Adrian Awards Gala. Plus real sales tools that can be used, Pinterest makes a new tool, and Instagram rolls out a new ad platform tool." Hello everyone and welcome to Hospitality Digital Marketing the podcast, I am your host Loren gray and this is episode #144, we are airing Friday, February 24th, 2017 where every week we spend around 20 minutes sharing the most interesting tools, news, and techniques being used in digital marketing for the hospitality industry. We also do a quick recap of our weekly Live Video show â??This Week in H...

2017-02-2400 min

Hospitality Digital Marketing Podcast EPISODE 129 - Hospitality Digital Marketing Podcast"The top 5 things a hotel should never do in marketing, Facebook gets into TV Ad's, and Trump on Travel" Hello everyone and welcome to Hospitality Digital Marketing the podcast, I am your host Loren gray and this is episode #129, we are airing Friday, November 11th, 2016 where every week we spend around 20 minutes sharing the most interesting tools, news, and techniques being used in digital marketing for the hospitality industry. We also do a quick recap of our weekly Live Video show â??This Week in Hospitality Digital Marketingâ?? which also airs every Friday at 10:30 am Central US Time. SO let's get st...

2016-11-1100 min

Hotel Marketing Podcast 21 - What Every Hotel Needs to Know About Digital Marketing in 2016 (Courtesy of HSMAI)The Hospitality Sales and Marketing Association International (HSMAI) is one of the industry's leading advocates for intelligent, sustainable hotel revenue growth. The association provides hotel professionals & their partners with tools, insights, and expertise to fuel sales, inspire marketing, and optimize revenue. One of their recent articles, entitled 8 Essentials Every GM Needs to Know About Digital Marketing Today, caught our eye and that is the subject of episode 21 of the Fuel Hotel Marketing podcast. Here’s the original article from HSMAI: 8 Essentials Every GM Needs to Know About Digital Marketing Today http://www.hsmai.org/knowledge/article.cfm?ItemNumber=27890&RDtoken=17453&userID=4854 CH...

2016-09-0240 min

Hospitality Digital Marketing Podcast EPISODE110 - Hospitality Digital Marketing PodcastThis week Topics-- Tools - Adobe Spark News- Metasearch / Google Assistant / ViV voice command / Facebook Dynamic Ads for Travel / HITEC / ROC / HSMAI

2016-05-2700 min

The Persuaders Marketing Radio Show & Podcast Rebranding Case: Gunne Residential becomes QuillsenCreative Inc rebranded one of Ireland’s leading estate agents Gunne Residential to Quillsen. Starting with the name, the project involved the design of an identity system for all communications material from external signage and displays to the full spectum of printware and advertising. In the podcast we talk to director of Creative Inc Niall Corcoran...among the topics discussed were: What was the strategic issue behind the decision to rebrand?How long was the process and what were the challenges to communicate this internally, and how did you address this? Also there is a report from th...

2015-11-0231 min

The Persuaders Marketing Radio Show & Podcast Podcast 61: Flytoget Case Study plus Small Business BrandingInterview with Sver Hogen from Flytoget, winner of the HSMAI Norway marketing awards for their campaign for the rapid rail service linking Olso with its main airport, plus our regular look at issues in Small Business Branding with Gerard Tannam.

2008-02-0634 min