Shows
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1Building a $1 Billion Restaurant Brand: The Dave's Hot Chicken Story | Jim Bitticks | Hamed MazroueiFresh off his appointment as CEO, Jim Bitticks of Dave's Hot Chicken sits down with Hamed Mazrouei, Founder & CEO of Milagro, for a candid conversation on what it really takes to win in the restaurant business. From scaling strategies to on-the-ground tactics, Jim breaks down the key ingredients behind building a breakout brand—and why one critical factor can make or break your path to massive growth (and even a $1B exit). What’s the one thing you absolutely can’t afford to overlook? Watch this episode of TechBite to find out.
2026-01-221h 13
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1Digital Dining: How to Win at Guest Experience from the First Click | TechBite | Joseph SzalaIn this edition of TechBite, Milagro founder/CEO Hamed Mazrouei sits down with restaurant brand strategist Joseph Szala to dish out the secrets to restaurant websites that actually work. Ever wonder why guests ditch your site and order through 3rd-party apps instead? Is your website helping you win sales, or pushing guests away? We break it all down and share how to turn your website into your BEST online ordering channel. Stay tuned for Part 2!
2026-01-2236 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 110 Questions to Ask When Franchising Your Restaurant Brand | Kendall Ware | Hamed M | TechBiteIn this episode of TechBite, restaurant franchise pro Kendall Ware teams up with Milagro founder & CEO Hamed Mazrouei to unpack the real playbook behind franchising your brand. 🍕 When’s the right time to franchise? 🍔 What are the 10 must-ask questions before you dive in? 🌮 Should franchising fix problems—or amplify your success? Get the insider scoop, clear answers, and no-nonsense advice to help you grow smarter, not riskier.
2026-01-2228 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1FSTEC 2025: How Top Operators Win on Labor, Margins, and Guest Retention | Milagro Innovation ForumEvery restaurant operator grapples with the universal challenges of labor, margins, and guest retention. At Milagro's FSTEC Innovation Forum this year, we brought together two of the sharpest minds in the industry: Jim Bitticks, COO and President of Dave's Hot Chicken, and seasoned restaurant marketer/CMO of Salad House, David "Rev" Ciancio to share actual tactics that operators can implement to boost revenue and brand recognition. This no-fluff session is packed with insights you can start executing on right away.
2026-01-2253 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 110 Questions to Ask When Franchising Your Restaurant Brand (Part 2) | Kendall Ware | Hamed Mn part 2 of this episode of TechBite, restaurant franchise pro Kendall Ware and Milagro founder & CEO Hamed Mazrouei discuss the remaining high-priority questions to ask franchising your brand. Get the insider scoop, clear answers, and no-nonsense advice to help you grow smarter, not riskier.
2026-01-2229 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1Scaling a Southern Staple: How Biscuit Belly Built a Beloved Brand | Laura Coulter | TechBiteJoin Hamed Mazrouei as he talks shop with Laura Coulter, owner and chief biscuit taster at Biscuit Belly, on her journey from being a pharmacist to building a beloved brand with a southern classic.
2026-01-2229 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1How Original ChopShop Nails Labor, Sales, and Margins | Jason Morgan | Hamed MazroueiThis week on TechBite, Original ChopShop CEO Jason Morgan shares how he’s fueling growth — from boosting daily revenue and building a craveable brand to predicting labor needs with precision.
2026-01-2251 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1Scaling Sizzle: The Pepper Lunch Strategy for Data-Driven Growth | Troy Hooper | TechBite | Hamed MJoin Hamed Mazrouei and Pepper Lunch CEO, Troy Hooper in this week's TechBite episode where they talk about driving growth and scalability with guest data. Dive deep into the secret to Pepper Lunch's long-standing legacy, scaling the brand across three continents in 30 years. Stay tuned for Part 2!
2026-01-2233 min
Go Beyond The ConnectionMastering High-Performance Teams: Insights from Julian Jacquez and Jeanne DucaWhat makes a business not just grow, but thrive long-term? According to Julian Jacquez, President & COO of BCN Telecom, and Jeanne Duca, CMO at BCN, the answer is simple yet profound: high-performance teams fueled by trust, transparency, and strategic alignment.In this episode of Go Beyond the Connection, Julian and Jeanne share how they’ve built a culture that balances employees, partners, and customers — what they call the “three-legged stool” of success. This framework guides every decision, from channel strategy to customer engagement, and has helped BCN create sustained growth in a highly competitive telecom market.Julian...
2025-10-0135 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1The Business of Better Eating: How WOWorks is Redefining Fast Casual | Kelly Roddy | TechBiteWhile everyone talks about clean eating, not many restaurants have turned a profit in this niche. But WOWorks is different, as CEO Kelly Roddy explains in the latest episode of TechBite. Kelly tells us exactly how WOWorks brought together a constellation of different brands, all with the goal to promote clean food. He delves into the challenges of running restaurants in the niche and how growing the bottom line is not much different from traditional restaurants. Watch part 1 now and stay tuned for part 2. For more insightful discussions and hot takes on the restaurant industry...
2025-08-1531 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1The Business of Better Eating: How WOWorks is Redefining Fast Casual Pt. 2 | Kelly Roddy | TechBiteWhile everyone talks about clean eating, not many restaurants have turned a profit in this niche. But WOWorks is different, as CEO Kelly Roddy explains in the latest episode of TechBite. Kelly tells us exactly how WOWorks brought together a constellation of different brands, all with the goal to promote clean food. He delves into the challenges of customer retention and how growing the bottom line is not much different from traditional restaurants.
2025-08-1539 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1Smoking Profits: How Dickey's Balances Legacy and 15% Margins (Pt 1) | Laura Dickey | Hamed MazroueiJoin Hamed Mazrouei and Laura Dickey in this week's TechBite episode where they talk about brand building, maintaining steady margins and keeping your folks (employees & guests) happy. Cut through the noise and lean exactly why you need to know your numbers in the restaurant game.Cut through the noise and lean exactly why you need to know your numbers in the restaurant game. Watch the Part 2!
2025-08-1538 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1Smoking Profits: How Dickey's Balances Legacy and 15% Margins (Pt 2) | Laura Dickey | Hamed MazroueiJoin Hamed Mazrouei and Dickey's Barbecue Pit CEO, Laura Dickey in this week's TechBite episode where they continue their conversation about knowing your numbers, driving more sales, and building a superstar team with winning SOPs. Cut through the noise and lean exactly why you need to know your numbers in the restaurant game.
2025-08-1547 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1Scaling Sizzle: The Pepper Lunch Strategy for Data-Driven Growth | Troy Hooper | TechBite | Hamed MJoin Hamed Mazrouei and Pepper Lunch CEO, Troy Hooper in this week's TechBite episode where they talk about driving growth and scalability with guest data. Dive deep into the secret to Pepper Lunch's long-standing legacy, scaling the brand across three continents in 30 years. Stay tuned for Part 2! For more industry insights, hot takes about the restaurant space, check out our social media channels: LinkedIn - https://www.linkedin.com/company/milagro-corporation Facebook - https://www.facebook.com/milagrocorp Instagram - https://www.instagram.com/milagrocorp/ ...
2025-08-1533 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1The Business of Better Eating: How WOWorks is Redefining Fast Casual | Kelly Roddy | TechBiteWhile everyone talks about clean eating, not many restaurants have turned a profit in this niche. But WOWorks is different, as CEO Kelly Roddy explains in the latest episode of TechBite. Kelly tells us exactly how WOWorks brought together a constellation of different brands, all with the goal to promote clean food. He delves into the challenges of running restaurants in the niche and how growing the bottom line is not much different from traditional restaurants. Watch part 1 now and stay tuned for part 2.For more insightful discussions and hot takes on the restaurant industry...
2025-08-1531 min
The Restaurant Technology Guys Podcast brought to you by Custom Business SolutionsRLC Talks - Maximizing Restaurant Revenue Through Connectivity and Customer Retention with Hamed MazroueiIn this episode, Hamed Mazrouei, founder of Vivant and Milagro, discusses his dual-focus approach to helping restaurants achieve consistent internet connectivity and exceptional customer retention. He explains the critical importance of preventing network outages to maintain seamless online operations and increase revenue. Hamed also shares his insights on why customer retention is vital for the restaurant industry and outlines practical strategies for encouraging repeat visits. Through his companies, Hamed aims to drive top-line revenue growth and ensure restaurant success by solving connectivity and retention challenges.00:00 Introduction to Hammed Ri00:14 The Importance of Internet Connectivity
2025-06-1315 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1Scaling Your Restaurant + Brand Building: The Wildflower Story (Part 2) | Louis Basile | TechBiteIn the second part of the podcast episode Hamed Mazrouei sits down with the founder of Wildflower, Louis Basile, to continue the discussion on everything from scaling a restaurant, secrets to great customer service, and strategies for brand building. For more tips and strategies about scaling your restaurant, follow us on our social media channels:Facebook - https://www.facebook.com/milagrocorp Instagram - https://www.instagram.com/milagrocorp/ LinkedIn - https://www.linkedin.com/company/milagro-corporation Tiktok - https://www.tiktok.com/@UC4j_NifGWItOwjpHC_-iKmg#RestaurntGrowthHacks #RestaurantTips #RestaurantHacks
2025-06-1132 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1Scaling Your Restaurant + Brand Building: The Wildflower Story (Part 1) | Louis Basile | TechBiteIn the latest episode Hamed Mazrouei sits down with the founder of Wildflower, Louis Basile, to discuss everything from scaling a restaurant, secrets to great customer service, and strategies for brand building. For more tips and strategies about scaling your restaurant, follow us on our social media channels: Facebook - https://www.facebook.com/milagrocorp Instagram - https://www.instagram.com/milagrocorp/ LinkedIn - https://www.linkedin.com/company/milagro-corporation Tiktok - https://www.tiktok.com/@UC4j_NifGWItOwjpHC_-iKmg #RestaurntGrowthHacks #RestaurantTips #RestaurantHacks
2025-06-1126 min
Go Beyond The ConnectionHamed Mazrouei on Building Fault-Tolerant, Highly Available Network Infrastructure | Go Beyond the Connection Episode 12 What does it take to design a network that won’t go down—even when something breaks?In this episode, Milagro CEO Hamed Mazrouei shares how he built the HAFT platform to deliver fault-tolerant, high-availability infrastructure across multiple business locations, even on a budget.Key Learnings:Design for every failure pointScale HA with Bigleaf SD-WANKeep your brand safe through tech and partner accountabilityQuote: “Bigleaf has to be a 10. We don’t tolerate anyone who isn’t.”🎧 https://feeds.captivate.fm/go-beyond-the-connection/ 📖 https://www.bigleaf.net/podcast-episodes/012-hamed-mazrouei/ ▶️ https://ww...
2025-06-0329 min
The Restaurants Grow Podcast - How marketing and operations come together for restaurant success.Hamed Mazrouei - MilagroDiscover marketing and operations tips, tricks and tactics that you can start to implement today on how to successfully grow your restaurant business with Hamed Mazrouei, founder and CEO of Milagro.
2025-02-2629 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1How Technology and AI Help Increase Topline Revenue | Don Fox Podcast (Part-2)In the second part of this highly anticipated TechBites podcast, watch restaurant industry veteran, Don Fox talk shop with tech innovator Hamed Mazrouei. Discover how technology is crucial to streamlining your restaurant operations and AI's role in driving topline revenue. For more interesting insights on restaurant tech and commerce, check out Milagro's website: https://www.milagrocorp.com
2024-12-0235 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1Scaling Success: How Don Fox Transformed Firehouse Subs from 65 to 1,200+ LocationsIn this episode of TechBite, Hamed welcomes Don Fox, a franchise expert and the man behind Firehouse Subs' remarkable growth from 65 to over 1,200 locations. Together, they discuss the challenges and strategies that make a successful franchise, from selecting the right franchisees to maintaining brand quality across the board. Don shares insights from his 23 years at Burger King and his journey to Firehouse Subs, as well as lessons learned in franchise management, consistency, and building a customer-first culture. Stay tuned for part two, where they’ll delve into technology's role in scaling franchises.
2024-12-0240 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1Is Your Restaurant Data HIDING the Secret to Explosive Growth - Part 3🔥 Unlock the Power of Data to Skyrocket Your Restaurant's Success! 🔥 In this episode of TechBite, we dive deep into the world of restaurant data with a panel of industry experts and Milagro's board members—Kendall Ware, Mo Asgari, Pankaj Patra, and Wade Allen—alongside CEO and founder Hamed Mazrouei. Discover how to transform raw data into actionable insights that can revolutionize your business. Get to know: ✅The MOST valuable data sources for restaurants. (Hint: It's not just your POS!) ✅How to identify hidden patterns and trends that can boost your profits. ✅Simple strategies to improve customer experience and drive repeat business...
2024-10-3123 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1FSTEC24 Innovation Forum: How Restaurant Execs Make Tech Stacks DecisionsRestaurant industry titans Wade Allen, president Costa Vida Mexican Grill, and Leon Davoyan, CTO @DavesHotChickenOfficial, provide a roadmap for how the most successful and innovative restaurant executive teams work together to make complex decisions about prioritizing and optimizing their tech stack investments. Presented at restaurant industry conference #FSTEC 2024 presented by @connectfsvert. The panel is hosted by @milagrocorp founder and CEO Hamed Mazrouei. To see more content about us, check our social media pages: Webpage - https://www.milagrocorp.com Tiktok - https://www.tiktok.com/@milagrocorp Facebook...
2024-10-2152 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1Why Gathering Customer Data Is Important - Part 2Top restaurant leaders and members of Milagro's board of advisors—Kendall Ware, Mo Asgari, Pankaj Patra, and Wade Allen—return for another engaging podcast episode with Milagro's CEO and Founder, Hamed Mazrouei. In this podcast, they agree on the importance of harnessing customer data to elevate customer experience in the restaurant space in order to increase your bottom line. Hear the tech leaders share personal insights on restaurant marketing and the role of AI technology in scaling your business. To see more content about us, check our social media pages: Webpage - https://www.milagrocorp.com Tiktok - https://www...
2024-10-0330 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1High Level Overview of Restaurant Marketing Ft. Rev CiancioIn this episode of TechBite, we dive deep into the world of restaurant marketing with Rev Ciancio, co-owner of Handcraft Burgers and Brew and a seasoned hospitality marketing consultant. Rev shares his insights on the unique challenges and opportunities in the restaurant industry and provides actionable strategies to: Build Awareness Drive Acquisition Master Retention Increase Profitability Whether you're a seasoned restaurateur or just starting out, this episode is packed with valuable tips and insights to help you navigate the maze of restaurant marketing and achieve sustainable success. Tune in now and discover the power of a well-executed marketing strategy.
2024-09-1238 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1Why Technology is Critical for Restaurants - Part 1A must-watch video on "Why Technology is Critical for Restaurants." This is Part 1 in a series of 3 episodes featuring Milagro's board of advisor members: Kendall Ware, Mo Asgari, Pankaj Patra, and Wade Allen. If you are a restaurateur, get insights on why you need to build your tech stack now and how to build one.
2024-09-1227 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1Transforming your POS data into a marketing machine Ft. Josh Kopel a Michelin Awarded RestaurateurListen as Milagro founder and CEO Hamed Mazrouei sits down with Josh Kopel as a guest on his FULL COMP podcast. You’ll learn why: It all starts with connectivity.Restaurant operators should think differently about their technology.Increasing top line revenues solves for, well, everything!Unlocking the value locked within your customer data will power growth and enable unprecedented scale.
2024-08-1337 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1Restaurant Marketing Strategies: Things You MUST Do In Your Restaurant ft. Rev CiancioGone are the days when just having good food and a great location are enough to make customers come to your restaurants. Nowadays, not doing marketing is a big mistake for restaurants. This episode of TechBite lists those mistakes that restaurant owners should avoid. Join Hamed Mazrouei and his guest Rev Ciancio.
2024-08-1315 min
FULL COMP: The Voice of the Restaurant Industry RevolutionHamed Mazrouei on transforming your POS data into a marketing machineToday is a great day because today I got to sit down with my friend, Hamed. There are so many things that I love about this guys but–above all others–Hamed is relentless. In another life, I’m sure he was a prolific restaurateur. In this life, he’s a technologist and an entrepreneur working to solve the foundational issues within our industry. Today we sit down to discuss how he’s building a POS system built to put me out of business. I teach restaurant marketing, Hamed’s Milagro point of sales has mastered marketing. We dig deep to disc...
2024-08-0238 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1Top 10 Mistakes That Restauranteurs Make (Part 3: Relationship Between Franchisee and Franchisor)Are you ready to grow your business and become a franchisee? For franchisors who are you letting into your franchise brand? Watch Part 3 of this podcast with Hamed Mazrouei, CEO Founder of Milagro and get to know the red flags in franchisee-franchisor relationships so you wouldn't commit these same mistakes. Joining him is Kendall Ware, CEO of Walk-Ons Bistreaux.#RestaurntGrowthHacks #RestaurantTips #RestaurantHacks
2024-07-2924 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1Top 10 Mistakes That Restauranteurs Make - Part 2Excited to know the next 5 Mistakes that restaurateurs make? Watch Part 2 of this podcast - Top 10 Mistakes Made By Restauranteurs w/ Milagro CEO and Founder, Hamed Mazrouei and his guest Kendall Ware of Walk-Ons.#RestaurntGrowthHacks #RestaurantTips #RestaurantHacks
2024-07-2928 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1Top 10 Mistakes That Restauranteurs Make - Part 1What are the Top 10 Mistakes that Restauranteurs commit in the restaurant space? Tune in to Milagro's Founder and CEO Hamed Mazrouei, and Walk-On's COO, Kendall Ware as they drill on these mistakes. Listen, and learn the strategies on how NOT to make the same mistakes. This is Part 1.#RestaurntGrowthHacks #RestaurantTips #RestaurantHacks
2024-07-2927 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1How to Optimize the Recruitment Process In The Restaurant Space (Part 3)In Part 3 of Milagro's TechBite episode, join Hamed Mazrouei, CEO of Milagro, and Kamyar Faron, Founder & CEO of ZippyApp, as they delve into optimizing the recruitment process amidst labor challenges. Gain valuable insights on attracting and retaining top talent in the restaurant industry. Don’t miss this essential discussion on streamlining your hiring process and overcoming common labor hurdles. Tune in now to learn more! #MilagroTechBite #RestaurantRecruitment #LaborChallenges #ZippyApp
2024-07-2914 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1How To Solve Labor Challenges in The Restaurant Industry (Part 2)This is Part 2 of a 3- part podcast on solving labor challenges in the restaurant industry featuring Hamed Mazrouei, CEO and founder of Milagro and his guest, Kamyar Farron of Zippy App. In this episode, you will learn about strategies on how to hire and retain the best employees in the restaurant space and in general.To see more content about us, check our social media pages: Webpage - https://www.milagrocorp.com Tiktok - https://www.tiktok.com/@milagrocorp Facebook - https://www.facebook.com/milagrocorp ...
2024-07-2923 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1How To Solve Labor Challenges In The Restaurant Industry (Part 1)Welcome to Part 1 of 3 of Milagro's TechBite episode featuring an enlightening conversation between Hamed Mazrouei, CEO of Milagro, and Kamyar Faron, Founder & CEO of ZippyApp. In this episode, Kamyar shares his valuable insights on tackling some of the most pressing issues in the restaurant industry, including labor challenges, employee acquisition, retention, and labor wages. Discover strategies to overcome labor shortages, improve employee satisfaction, and maintain a productive workforce. Whether you're a restaurant owner, manager, or simply passionate about the food service industry, this series offers practical advice and innovative solutions to help you thrive. 🔔 Don't for...
2024-07-2910 min
The Local Marketing LabBoost profits with data and a VIP customer experience with Hamed MazroueiHave you ever wondered why most restaurant customers never return after their first visit? It’s a staggering reality that around 70% of diners are one-time visitors, severely impacting profitability and growth. In this episode of the Local Marketing Lab, Hamed Mazrouei, CEO of Milagro, Utiliko, and Vivant, unveils the secret to boosting profits: delivering a VIP customer experience through data-driven personalization.Here are some topics discussed in the episode around delivering a VIP customer experience:The importance of customer retention for restaurant profitability and overcoming thin marginsStrategies for effective communication with customers, including personalization and VIP treatme...
2024-06-2637 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1Restaurant Delivery: 3rd Party Delivery VS 1st Party Delivery | TechBiteJoin us in a deep dive into the world of third-party and first-party delivery strategies. In this insightful discussion, Kendall Ware, a seasoned expert with over 15 years in the industry, shares invaluable insights on why it's crucial for restaurants to embrace both avenues. From building brand awareness to driving frequency and check sizes, discover the nuanced approach that can set your restaurant on a path to success. Don't miss out on the strategies that can elevate your business in a competitive market. Tune in now and gain a comprehensive understanding of how to leverage third-party platforms while simultaneously building...
2023-12-2821 minTechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1Mastering the Restaurant Marketing Mindset | P3 Marketing Summit PreviewWelcome to an exclusive preview of the P3 Marketing Summit! Join Chip Klose, restaurant coach and host of the Restaurant Strategy podcast, along with Rev Ciancio, hospitality marketing consultant and owner of Handcraft Burgers and Brew in NYC, as they discuss the upcoming event. About the Event 📅 Dates: January 14th-16th, 2024 📍 Location: Columbia, South Carolina The P3 Marketing Summit is a game-changer for restaurant owners, operators, and marketers. Dive into two and a half days of immersive workshops, networking, and parties, where industry experts will share actionable insights to elevate your marketing game. Featured Speakers Kelsey Verdier - Marky Discov...
2023-12-051h 02TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1P3 Marketing Summit Review with Hamed, Chip Klose, Kelsey Verdier and Rev CiancioWelcome to the preview of the P3 Marketing Summit! In this episode, we dive deep into the essential aspects of customer acquisition, retention, and evangelism for restaurants. Learn valuable strategies to elevate your restaurant's online presence, engage customers, and turn them into raving fans! 📅 Save the date for the P3 Marketing Summit happening on January 14th-16th, 2024, in Columbia, South Carolina. Discover actionable insights, network with industry experts, and level up your restaurant marketing game. Don't miss out on this incredible opportunity to boost your restaurant's success! Like, subscribe, and hit the notification bell to stay updated on more val...
2023-12-041h 03
Practical Founders Podcast#72: Serial entrepreneur funded his biggest idea yet from other businesses – Hamed MazroueiHamed Mazrouie owned a security monitoring business and other businesses for many years before he started his first software and services business called Vivant Corporation. Vivant provides a complete multi-site internet phone system to thousands of restaurants and law firms across the US. Vivant grew steadily and profitably for 10 years and is now a maturing business with 50 employees. In the last four years, Hamed and his growing team have been building Milagro, a complete restaurant management system to increase repeat customer business. They now have happy paying customers who use their powerful software which includes advanced data ana...
2023-12-011h 06
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1Key Factors When Franchising A Restaurant Brand - Part 2 | TechBite Are you considering becoming a franchisee and entering the world of entrepreneurship? In this episode of TechBites, we discuss vital considerations when evaluating franchise opportunities. Our expert, Mr. Kendall Ware, with extensive experience in the franchise industry, shares invaluable insights into what to look for and pitfalls to avoid. Choosing the right franchise can be a game-changer for your financial stability and career goals. Discover the keys to a successful franchise journey in this informative discussion.To see more content about us, check our social media pages:Webpage - https://www.milagrocorp.com...
2023-11-2130 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1How ChatGPT & AI Will Impact The Restaurant Industry | TechBite In this episode, Hamed Mazrouei, Milagro CEO and founder, and Kendall Ware, former President of Cinnabon and Carvel exchange ideas on how ChatGPT and the use of artificial intelligence is making an impact in the restaurant industry. Listen and discover how you and your restaurants can benefit from this new revolution in the restaurant space. Thank you for watching, and don't forget to like, share, and subscribe for more insightful content! Stay connected with us for the latest updates, and tips. https://www.facebook.com/milagrocorp/ https://twitter.com/milagro_corp https://www.linkedin.com/company/milagro-corporation...
2023-11-2120 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1All In One Restaurant Operating Platform | TechBite In this insightful podcast episode, we delve into the debate between All-in-One platforms and Best-of-Breed applications. Join us as we explore the pros and cons of each approach, with industry expert Kendall Ware, former president of Cinnabon and Carvel. He shares firsthand experiences of managing multiple vendors and the challenges it presents. Learn how a comprehensive All-in-One platform can streamline operations, improve efficiency, and consolidate data for powerful AI and marketing automation. Discover the benefits of simplifying your tech stack and the potential for increased profitability. Don't miss this enlightening discussion on optimizing your business technology strategy. Thank you...
2023-11-2125 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1Expert Insights & Perspectives To Grow Your Brand - Part 1 | TechBiteAre you a restaurant franchise owner? Or are you an entrepreneur looking to franchise a business in the restaurant space? Join in on this conversation between Hamed Mazrouei, CEO and founder of Milagro, an AI marketing platform and operating system for restaurants, and Kendall Ware, former President of Carvel and Cinnabon. Kendall Ware is also an IFA-certified franchise executive. Get valuable insights and advice specifically tailored to the challenges and opportunities of franchising in the restaurant business. Thank you for watching, and don't forget to like, share, and subscribe for more insightful content!Stay connected with us...
2023-11-2132 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1The Role Of AI In Marketing Automation - Part 3 | TechBite The Cowboys of the Restaurant Industry are back in Part 3 of this special podcast series. Watch Wade Allen, Kendall Ware, and Mo Asgari, get into an insightful conversation with Hamed Mazrouei, CEO and Founder of Milagro on the impact of AI in the restaurant industry. Learn why the importance of using an AI-powered platform for your restaurant is essential, and why you should do it now!To see more content about us, check our social media pages:Tiktok - https://www.tiktok.com/@milagrocorpFacebook - https://www.facebook.com/milagrocorp...
2023-11-2132 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1How To Elevate Customer Experience In The Restaurant Industry - Part 2 | TechBite Welcome to Part 2 of our Cowboys Podcast Series, presented by TechBite. Join Hamed, Kendall, Wade, and Mo – innovators in the restaurant scene – as they unravel the strategies driving customer loyalty, acquisition, and retention. In this episode, gain tech-savvy insights into the restaurant industry. Discover how loyalty programs, creative acquisition methods, and robust retention techniques play a pivotal role in modern dining success. Don't miss the chance to stay at the forefront of restaurant trends. Tune in and let our cowboy experts guide you through the fusion of technology and business, opening new avenues for boosting your restaurant's revenue. Saddle up!
2023-11-2136 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1The Vision Behind Milagro Why They Joined | The Cowboys Series - Part 1 | TechBiteThis is Part 1 of a TechBite Special - The Cowboys Podcast Series, featuring the cowboys of the restaurant industry; Hamed Mazrouei - Founder of Milagro, Kendall Ware- former President of Cinnabon, Mo Asgari - former President of Monkey Soft Solutions, and Wade Allen - EVP for Strategic Growth at Costa Vida. Get to know their vision for the restaurant industry and the unifying aspirations why they joined Milagro. If you are a restaurant owner or in the restaurant business this podcast series will be a game changer for you. Stay tuned for Part 2 and 3 to gain more insights and...
2023-11-2143 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1The Role of Technology In Business | FSTEC 2023 | TechBite Join Hamed Mazrouei, Founder and CEO of Milagro, and his guest, Pankaj Patra, SVP/CIO of Brinker International, and one of Milagro's Board of Advisors, as they bring the conversation on the ROLE OF TECHNOLOGY IN THE RESTAURANT INDUSTRY. Get valuable insights and new strategies to try in your own restaurant business. This podcast was recorded live at the FSTEC 2023 in Dallas. To see more content about us, check our social media pages: Tiktok - https://www.tiktok.com/@milagrocorp Facebook - https://www.facebook.com/milagrocorp Instagram - https://www.instagram.com/milagrocorp/ LinkedIn - https://www.linkedin...
2023-11-2128 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1Digital Transformation: Customer Or Team Member First | FSTEC 2023 | TechBiteIn this engaging YouTube discussion, the experts delve into the important topic of balancing customer satisfaction and employee well-being in the context of digital transformation. They emphasize the significance of aligning the needs and experiences of both customers and team members in the restaurant industry. The conversation highlights the necessity of increasing revenues while creating a positive culture that motivates employees and improves retention rates. It stresses the importance of providing team members with the right tools, digital systems, and training for better service.
2023-11-2126 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1Personalized Marketing: The Impact On Your Sales And Profitability | TechBiteIn this video, Hamed Mazrouei, CEO and founder of Milagro, explains how personalized marketing for your restaurant greatly affects your bottom line. The video graphically presents how increasing the frequency of visits can generate an increase in sales and revenue and take your restaurant out of having thin margins.
2023-11-2022 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1Personalized Marketing: The Impact On Your Sales And Profitability | TechBiteIn this video, Hamed Mazrouei, CEO and founder of Milagro, explains how personalized marketing for your restaurant greatly affects your bottom line. The video graphically presents how increasing the frequency of visits can generate an increase in sales and revenue and take your restaurant out of having thin margins.
2023-11-2022 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1Restaurant P&L Statement - Why It is Critical | TechBiteIn this episode, Kendall Ware (former President of Cinnabon and Carvel) and I will present valuable insights on how restaurants can become successful. What are the steps? How not to fall into a situation where your restaurant operates on thin margins. How to increase your success rate. We will drill down on the metrics, the finances, plus more!
2023-11-2038 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1The Power of CDP - How It Helps Restaurants Make Money | TechBiteWhat is a Customer Data Platform or CDP? How does having one can help your restaurants make money? Welcome to the 3rd episode of TechBite! In this video you'll learn more about what a CDP is, how does it benefit you, where are all these data coming from, how to monetize these data, and more! Join Hamed Mazrouei, Milagro's CEO and Kendall Ware, former President of Cinnabon and Carvel as they share their expertise and experience in implementing a Customer Data Platform.
2023-11-2036 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 14 Must-Follow Steps for Implementing a Winning | Restaurant Loyalty App! | TechBite In this video, I will show you 4 easy to follow steps to implement your restaurant's loyalty app! I willl show why you should STOP mass marketing! I will discuss the steps required in order to implement a successful loyalty app; What is needed to roll out a successful loyalty app; the 4 primary apps that are required in order to implement a successful loyalty program; and the pitfalls and common mistakes in implementing a loyalty program. How do we actually make money by rolling out a loyalty app? So my goal here today is to give you the tools and...
2023-11-2021 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1Do Restaurants Have Thin Margins | TechBiteDo Restaurants have thin margins? In this video, we’re going to review the false notion that restaurants have thin margins. Joining me is Kendall Ware, former president of Cinnabon and Carvel. We will explore the factors that contribute to restaurant profitability. From exploring the truth about margins to uncovering key profit drivers, this podcast is a must-watch for restaurant owners, managers, and anyone interested in the business of dining. We will show in this video that, RESTAURANTS DO NOT HAVE THIN MARGINS! (So STOP complaining!) Watch the rest of the video as we drill down on the underlying pr...
2023-11-2031 min
TechBite | From Food To Figures - Understanding Your Restaurant P&L Statement | TechBite - Season 1The Pitfalls In Franchising - Part 3 | FSTEC 2023 | TechBiteIn this episode, we delve into a critical aspect of franchising: What should franchisors look for when selecting franchisees? Our guest, Kendall Ware, a seasoned expert in franchising, shares valuable insights gained from his experience leading both smaller and large brands. As a franchisor, ensuring the success of your franchisees is paramount. Kendall emphasizes the importance of patience and a proven business model. He advises potential franchisors to evaluate their brand's success over a minimum of 2-3 years, proving replicability. The discussion goes beyond financial stability and targets achieved; it explores the cultural fit between franchisor and franchisee. Kendall...
2023-11-2015 min
Give an Ovation: The Restaurant Guest Experience Podcast with Zack OatesProactive Retention Strategy With Hamed MazroueiSend us a textWe are kicking off our 250th episode with Hamed Mazrouei, the Founder and CEO of Milagro Corp, a customer acquisition and retention platform for multi-location restaurants. With expertise in the telecommunications, software, and restaurant industries, Hamed excels in driving revenue growth, optimizing operations, and achieving outstanding results.On this episode, you'll learn from Hamed about: Loyalty as a subset of retentionBoosting your top lineImportance of understanding customersMore!Thanks, Hamed!
2023-10-0521 min